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Job Description .We are looking for a Linux Administrator for a contract role based in California City, CA, United States. This is a long-term contract with a global IT consulting leader. Requirements Key Responsibilities: • Expertly configure and meticulously document Linux systems, • Efficiently manage virtual machines to facilitate powerful simulation applications, • Thoroughly conduct audits on hardware and software for optimal performance, • Proactively apply timely OS updates, patches, and configuration changes, • Diligently troubleshoot and resolve reported problems to ensure smooth operations Skills and experience required: • At least 5 years of extensive IT experience, • IT qualifications or a Tertiary Degree, • Hold a Red Hat Certified Engineer qualification, • Proficient in working with SQL/MYSQL, MSSQL, or Oracle databases, • Familiarity with ITIL service management practices, • Hands-on experience in Windows Desktop and server administration, • Skills at the Cisco Certified Network Associate (CCNA) level About Us We specialize in Digital, ERP, and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic, and flexible solutions will help you source the IT Expertise you need. If you are looking for new opportunities, send your profile at . Also follow our LinkedIn page for new job opportunities and more. Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We encourage applications from a diverse array of backgrounds, including individuals of various ethnicities, cultures, and linguistic backgrounds, as well as those with disabilities.

Job Description Kargo unites the world's leading brands, retailers and premium publishers across screens using innovative technology and advanced creative ad formats. At Kargo, we're all about bringing together the best of the best with a spark of creativity to stand out from the crowd. The same is true for our employees. What makes Kargo and each Kargo team member exceptional makes our company special. Kargo believes differences should be celebrated and is committed to diversity in the workplace. As an Equal Opportunity employer, we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, disability or other legally protected status. Individuals with disabilities are provided reasonable accommodation to participate in the job application process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Founded in 2003, Kargo is a global company headquartered in New York with offices around the world. Title: Job Type: Full-time; 4 Days In Office Job Location: New York, NY Salary Range: $130,000.00 - $170,000.00 (On Target Earning) The Opportunity Kargo is seeking a proactive and experienced Director of Information Technology to lead all aspects of internal technology, with a strong focus on managing the helpdesk and in office IT operations. This role requires a technically adept and service oriented leader with 8+ years of IT experience, including 3+ years in a managerial or director level role. The ideal candidate is hands on, thrives in a fast paced environment, and excels at balancing strategic infrastructure planning with day to day technical support. If you're passionate about building reliable systems, supporting end users, and keeping teams productive, this is your opportunity to make an impact at scale. The Daily To-Do • Lead and manage the internal IT team, with a focus on helpdesk operations, user support, and issue resolution., • Oversee and maintain all in office technical systems including networking, AV equipment, video conferencing tools, and office infrastructure., • Develop and implement IT policies, procedures, and best practices to ensure system reliability, data security, and compliance., • Collaborate with cross functional teams including Engineering, HR, and Facilities to support onboarding, offboarding, and ongoing technical needs., • Manage software licenses, inventory, device procurement, and vendor relationships., • Evaluate and implement new tools to improve internal efficiency and user experience., • Provide tier 3 escalation support and ensure service level expectations are met., • 8+ years of progressive IT experience, with at least 3 years in a leadership capacity., • Strong expertise in managing helpdesk operations and desktop support in a hybrid or distributed office model., • Solid understanding of networking, cloud services (Google Workspace, Okta, MDM, SaaS platforms), and office infrastructure., • Experience supporting macOS, Windows, and mobile devices in an enterprise environment., • Proven ability to lead teams, manage vendors, and oversee cross functional IT projects., • Excellent troubleshooting, communication, and customer service skills., • Big Picture: kargo.com, • The Latest: Instagram (@kargomobile) and LinkedIn (Kargo)

Job DescriptionAbout Sola Sola is building the agentic automation platform powering the enterprises of tomorrow. Founded in 2023 by Jessica Wu and Neil Deshmukh (MIT alums, ex-IBM Watson, Citadel Securities, MGH/BWH), we’ve raised a Series A from a Tier-1 VC and Conviction, with backing from Y Combinator (S23) and the founders of Dropbox, Zoom, Zapier, Scale, and more. In just one year, Sola has been adopted by Fortune 500s, top U.S. law firms, and leading private enterprises across finance, healthcare, legal, and supply chain. Our team in NYC includes industry leaders who have built and scaled world-class businesses, contributed to top quant funds, crypto projects, and research labs—and been founders themselves. What We’re Building We’ve reimagined enterprise process automation to safely and effortlessly apply foundation AI models across web and desktop interfaces at scale. Our work spans: * AI-enabled error correction algorithms * Agentic workflow orchestration * Markov decision models with AI inputs * AI desktop infrastructure Our workflow automation product is just the beginning—the hardest challenges are still ahead. If you’re excited to bring Figma-level UI/UX excellence to automation and build trusted tools for mission-critical processes, we’d love to meet you. What You’ll Do As a Senior Full-Stack Engineer, you’ll: * Own the full lifecycle of features—from customer request to code in production * Make thoughtful tradeoffs across frontend and backend when designing systems * Build fast, reliable client-side features to record and create workflow automations * Integrate with backend APIs to run and monitor automations * Partner with product and design to craft intuitive, delightful user experiences What We’re Looking For * Fluency in Typescript, Python, and React (all required) * 4+ years of experience writing high-quality production code with monitoring and reporting * Prior experience at a Seed or Series A startup * Strong background in client-side technologies and platforms * Proven ability to collaborate with designers, PMs, engineers, and customers to break down high-level goals into shippable work * Must be available in NYC (we’ll cover relocation) Benefits 🌇 Where: In-person in NYC (we believe the best work happens together) 💸 Compensation: Competitive salary + meaningful equity 🩺 Healthcare: Comprehensive medical, dental, and vision (Big Tech level) 📈 401k: Easy enrollment with smart savings options 🍽️ Meals: Daily lunches, dinners, and snacks 🏝️ Time Off: Up to 4 weeks flexible PTO Compensation Range: $160K - $200K

Job Summary: The ___ Technical Service Representative Lead (Tier 2) will serve as the dedicated on-site technical support resource for a key wealth management client in New York City (Midtown). This role provides advanced troubleshooting, escalated issue resolution, and high-quality customer service while acting as the primary technical point of contact for all on-site needs. Working from the client’s office Monday through Friday, the TSR Lead will manage and resolve the client’s support tickets, coordinate with the broader Technical Service Team for escalations, and ensure consistent, reliable IT support. This position requires strong Tier 2 technical expertise with an emphasis on Azure technologies; Nerdio experience is a plus. While MSP background is beneficial, candidates with solid internal IT support experience will also be considered due to the single-client focus. Only candidates currently in the NYC area will be considered for this role. Duties/Responsibilities: • Provide front-line technical support with exceptional customer service both on-site in NYC office and via email, phone and chat while also achieving target customer satisfaction on assigned tickets., • Use excellent communication and interpersonal skills to ensure that customer and system issues are resolved in a timely fashion., • Identify recurring customer issues and diagnose root causes, then collaborate with Technical Service Manager and Technical Service Team to determine permanent resolutions and solve tickets in the que., • Fully document all customer issues and support calls in the ticket system, including problem resolution and time to fix, as well as update existing documentation when found to be incomplete or inaccurate., • Maintain and participate in on-call schedule, including weekends and after-hours., • Complete assigned training and any other technical training which relates to your job and required skills. Required Skills/Abilities: • Strong understanding of Active Directory Fundamentals On-Prem and Azure O365, • Working knowledge of Group Policy, RDS/RDP, and Citrix fundamentals, • Expertise in Microsoft Windows desktop and server operating systems plus Cloud hosting principles., • Knowledge of local printer configurations in Remote VMs & Local On-Prem machines, • Proficiency with Remote Monitoring and Management Systems, • Working knowledge of Windows Command Line interface, • Networking fundamentals - including VPN/VoIP/ACLs/Security/Compliance, • Work in conjunction with other departments to investigate issues., • 5+ years related IT work experience and/or training; or equivalent combination of education and experience preferred. Education and Experience: • Associates' or Bachelor's degree preferred, • Full Azure Suite experience required, Nerdio a plus!, • MS-900 Microsoft 365 Fundamentals Certification, preferred, • CompTIA Network+ Certification, a plus! About Visory: Visory is a hands-on technology and cybersecurity partner delivering enterprise-grade IT services, compliance support, and managed infrastructure to financial, accounting, construction, and other growing businesses. Backed by a team of over 150 professionals, Visory combines deep industry expertise with excellent client support to keep clients secure, compliant, and running smoothly. The company empowers clients to confidently navigate digital transformation with proactive, thoughtful solutions.

Job Description Portfolio BI’s flagship products and services, PBI Axiom, PBI Vector, and PBI Stratus, enable alternative asset managers to address their data challenges in analytics, workflow, governance, and security. We are seeking a skilled Systems Engineer – Dedicated Onsite to support, maintain, and optimize our cloud infrastructure. The ideal candidate has hands-on experience with cloud services, monitoring tools, incident response, and operational best practices. This role is an escalation for Level 1 and 2 support issues and collaborates with engineering teams and the customer’s onsite CTO to deliver reliable onsite support and secure cloud operations. Work environment: • On-site work required, opportunity for remote Monday through Friday, 8:00 AM–5:00 PM, • 2–4 years of experience in cloud operations, system administration, or related role., • Hands-on experience with one or more major cloud platforms (AWS, Azure, or GCP), • Strong understanding of supporting Microsoft Office 365 stack (Exchange Online, SharePoint, OneDrive, Intune, Entra ID, Teams calling), • Strong understanding of cloud networking concepts (VPC/VNet, security groups, load balancers, VPN, DNS, etc.), • Experience with Windows server administration (Active Directory, Group Pollicy), • Proficiency with monitoring and logging tools (CloudWatch, Azure Monitor, Stackdriver, Datadog, etc.), • Ability to script basic automations (PowerShell, Bash, Python, etc.), • Familiarity with CI/CD, version control (Git), and infrastructure-as-code tools (Terraform, ARM, CloudFormation), • Excellent troubleshooting, communication, and documentation skills, • Financial industry experience, including familiarity with market vendors: Bloomberg, Thompson Reuters, CapIQ, etc., • Relevant cloud certifications (AWS Solutions Architect Associate, Azure Administrator Associate, etc.), • Experience in hybrid cloud environments or on-prem integrations, • Exposure to containerization (Docker, Kubernetes) and serverless technologies, • Knowledge of ITIL practices or experience working in an ITSM environment (ServiceNow, Jira), • Experience with basic Linux sever administration, • Experience with cybersecurity solutions, such as, Windows Defender, Crowdstrike, Microsoft Sentinel, Darktrace, • Experience with Citrix XenApp or similar products Onsite & Infrastructure Support • On-site support desktop and infrastructure services for onsite users, • Provide support for cloud systems, platforms, and deployed applications, • Monitor system performance, availability, and capacity using cloud-native and third-party tools, • Troubleshoot and resolve incidents related to compute, storage, networking, identity, and security services, • Respond to and resolve escalated alerts and tickets within SLA, • Conduct root cause analysis (RCA) for recurring issues and implement corrective actions, • Adhere to strict change control procedures, • Support deployment activities including configuration changes, updates, and rollout of new cloud resources., • Contribute to automation and scripting of operational processes using tools such as PowerShell, Bash, or Python., • Follow established security controls, patch management cycles, and compliance guidelines, • Assist in identity and access management (IAM) tasks and policy updates, • Maintain accurate documentation of systems, procedures, and operational runbooks, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Training & Development

Job Description We’re looking for an engineer to build and deploy GenAI agentic systems that improve reliability and reduce operational risk in large-scale production environments. You’ll design tool-calling agents, productionize LLMs, integrate with runtime/observability systems, and implement strong safety and governance controls. Requirements • 3+ years of software development (Python preferred), • 3+ years building and deploying ML systems in production, • Hands-on experience with LLMs: prompt engineering, fine-tuning, RAG, and tool-using agents, • Familiarity with major LLMs (OpenAI, Gemini, Llama, Qwen, Claude), • Strong ML fundamentals, data structures, and applied statistics, • Experience integrating with production systems (observability, incident mgmt, CI/CD), • Strong problem-solving, communication, and ownership, • Preferred: AWS experience (ECS/EKS, Lambda, S3, DynamoDB, SageMaker, Terraform/CloudFormation)Company DescriptionAtlas Search is an executive recruiting firm dedicated to placing accounting, finance, middle office, information technology, human resources, and office / accounting support professionals. Our clients range from Fortune 500 to start-ups and we service all industries ranging from Financial Services to Media & Entertainment. We were founded on the principle of relationships; our firm has been built on partnering with candidates and clients with a focus on their long-term interests. We provide Technology professionals like yourself on a permanent basis for our clients across all industries. Specialties include: Software Engineers, Web Developers, iOS/Android Engineers, Data Analysts, Business Intelligence, Data Engineers, Data Scientists, Help Desk/Desktop Support, Systems Administrators/Engineers, Network Administrators/Engineers, Cloud/DevOps Engineers, Application Support, Business Analysts, Project Managers, IT Managers, CTOs, etc.Atlas Search is an executive recruiting firm dedicated to placing accounting, finance, middle office, information technology, human resources, and office / accounting support professionals. Our clients range from Fortune 500 to start-ups and we service all industries ranging from Financial Services to Media & Entertainment. We were founded on the principle of relationships; our firm has been built on partnering with candidates and clients with a focus on their long-term interests. We provide Technology professionals like yourself on a permanent basis for our clients across all industries. Specialties include: Software Engineers, Web Developers, iOS/Android Engineers, Data Analysts, Business Intelligence, Data Engineers, Data Scientists, Help Desk/Desktop Support, Systems Administrators/Engineers, Network Administrators/Engineers, Cloud/DevOps Engineers, Application Support, Business Analysts, Project Managers, IT Managers, CTOs, etc.

We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets. Our challenge We are seeking a skilled Tableau Developer to design, develop, and maintain engaging and insightful dashboards and reports. The ideal candidate will work closely with business stakeholders to translate data into meaningful visualizations that support data-driven decision-making and provide actionable insights. Additional Information* The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Rutherford, NJ is $115k - $125k/year & benefits (see below). The Role Responsibilities: • Develop, implement, and optimize Tableau dashboards and reports to meet business requirements., • Collaborate with stakeholders to gather and understand reporting needs and translate them into effective visualizations., • Connect Tableau with various data sources, including databases, cloud services, and spreadsheets., • Perform data analysis, validation, and cleansing to ensure accurate reporting., • Optimize and tune Tableau workbooks for performance and usability., • Maintain and update existing dashboards to reflect changing business needs., • Document data flows, calculations, and dashboard functionalities., • Train end-users on utilizing dashboards and interpreting data insights., • Troubleshoot and resolve issues related to Tableau reports and data discrepancies., • Stay updated on Tableau features and best practices to enhance reporting capabilities. Requirements: • Bachelor’s degree in Computer Science, Information Technology, Data Science, or related field., • 12+ Years experience as a Tableau Developer or similar role., • Strong proficiency in Tableau Desktop, Tableau Server/Online, and Tableau Prep., • Solid understanding of SQL and experience connecting Tableau to various data sources., • Knowledge of data warehousing concepts and data modeling., • Excellent analytical, problem-solving, and communication skills., • Ability to work independently and collaboratively in a fast-paced environment., • Attention to detail and commitment to data accuracy., • Good communication and teamwork abilities., • Experience with scripting languages like Python or R., • Familiarity with other BI tools such as Power BI or Looker., • Knowledge of database systems such as SQL Server, Oracle, or Snowflake., • Understanding of data governance, security, and compliance. We offer: • A highly competitive compensation and benefits package., • A multinational organization with 58 offices in 21 countries and the possibility to work abroad., • 10 days of paid annual leave (plus sick leave and national holidays)., • Maternity & paternity leave plans., • A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region)., • Retirement savings plans., • A higher education certification policy., • Commuter benefits (varies by region)., • Extensive training opportunities, focused on skills, substantive knowledge, and personal development., • On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses., • Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups., • Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms., • A flat and approachable organization., • A truly diverse, fun-loving, and global work culture. SYNECHRON’S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

Job DescriptionThe Role: We seek a self-motivated Senior Windows Engineer/Administrator to join the ION WINDOWS/Citrix Global team.Key Responsibilities: • The Senior Windows Engineer / Administrator will be added to an existing Global IT team where they will interact with all IT functional areas (e.g., Architecture, Design, Licensing, Helpdesk/Desktop Support, and Application Development), • The Senior Windows Administrator will work in a dynamic, heterogeneous environment and must have an extensive technical background, including experience in troubleshooting, monitoring, maintenance, and networkingRequired Skills, Qualifications and Experience, • Senior Windows Engineer / Administrator, Financial or Trading Experience is a plus., • Bachelor's Degree from a 4-year university in computer science, information science, or related technical field., • Excellent written and verbal communication skills., • Thorough knowledge (5+ years) of Windows deployment, administration, networking, performance monitoring/tuning, security hardening, troubleshooting and production operations., • Highly organized, self-motivated, multi-task, able to work independently, and a team player., • Must have operations experience in 24/7 environments, • Must be knowledgeable of Windows Servers 2016 – 2022 and Active Directory., • Experience supporting Citrix is a plus, • Must be willing to work some weekend shifts in support of maintenance and participate in On-call for overnights, weekends, and holidays on a rotational basis., • System configuration experience (PowerShell, Ansible), • System monitoring experience (SNMP, Nagios, OMD, HPE One View, etc.), • Familiarity with Ticket systems (Remedy and Jira), • Have familiarity with basic Linux commands., • Working knowledge of virtualization (VMware, Hyper-V, etc.) is a plus, • Working knowledge of HPE SAN (Primera) is a plus, • The ideal candidate will have worked within the financial industry with a robust Windows, • implementation and support background. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. Be part of the team pioneering a new business line that will truly differentiate StubHub and shape the future of live event ticketing. Our Direct Issuance (DI) mission is to enable zero-effort distribution for Content Rights Holders (Teams, venues, artists, etc.) by offering products and services for every stage of event management. Our goal is to go beyond pre-existing distribution tools: providing clear guidance, recommended pricing strategies, proactive insights, and seamless fulfillment—all while leaving full control in the hands of the Contents Rights Holder. By leveraging StubHub's robust tooling Content Rights Holders can take control of their event sales with the Secondary markets, unlocking more sales opportunities, while allowing buyers to discover a broader range of live events. Together, we're making StubHub the ultimate destination for fans and the partner of choice for Rights Holders. As a Senior Product Designer, you will be a key contributor, redefining experiences for Rights Holders, streamlining complex workflows into intuitive experiences, and designing tools that scale across event types. You'll collaborate closely with product and engineering to drive priorities, deliver best-in-class execution, and foster a culture of design excellence. Location: Hybrid (3 days in office/2 days remote) – New York, NY What You'll Do: • Reimagine the design paradigm for rights holders, turning complex inventory workflows into simple, intuitive experiences, and building an ever-expansive product moat., • Create novel solutions that make ticket distribution effortless, universal, and intelligent, stretching what's possible for Content Rights Holders today and tomorrow., • Collaborate with cross-functional partners to define the team's strategic investment areas and priorities., • Contribute to vision-led work that drives the product forward, whilst also executing near-term iterations that move the product forward, • Uphold and advocate for design excellence, ensuring that usability, accessibility, and brand expression remain non-negotiable, • 5+ years of professional experience as a product designer, with a minimum of 2 years leading large-scope design projects, • Bachelor's degree in HCI, Interaction Design, or a related field, or equivalent practical experience, • Proven experience in bringing Consumer SaaS products to market, • Experience designing for products powered by agentic models, or intelligent assistants, • Portfolio that showcases your ability to create intuitive and effective experiences for highly complex workflows., • Experience designing across multiple platforms such as desktop and mobile (Android and iOS), • Ability to leverage quantitative and qualitative insights to inform design decisions, • Comfortable in a fast-paced, iterative product development process, • Exceptional skill in design and prototyping tools Mindset that excels at StubHub:, • A strong desire to learn and grow with the company, • A team-first mindset that prioritizes the success of the company, • Resilience and adaptability in response to changes and challenges, • Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale., • Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions., • Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.

Job DescriptionVevo is the world's leading music video network, connecting an ever-growing global audience to high quality music video content for more than a decade. Founded by Universal Music Group and Sony Music Entertainment in 2009, Vevo offers fans worldwide a vast array of premium content to choose from, showcasing official music videos alongside a constantly developing lineup of live performances and innovative original programming. From top superstars to rising new talents, Vevo brings incomparable cross-promotional support to artists across the musical spectrum, at every stage of their careers. Vevo has consistently evolved over the past decade to lead within today's ever-changing media landscape, embracing partnerships with a number of leading distribution platforms to deliver extraordinary content within ad-supported environments. With more than 25B views across television, desktop and mobile devices each month, Vevo brings music videos to the world – when, where, and how fans want them. We are looking for a highly organized and technical Post Production Coordinator to act as the glue between our post production team, editorial staff, and external vendors. Reporting to the post production supervisor, you will manage the day-to-day workflow of our post production process, ensuring that projects are delivered on time, within budget, and to the highest technical standards. You will effectively traffic assets, manage schedules, and troubleshoot technical issues to keep our editors focused on storytelling. As a member of the team, you will: • Maintain detailed post-production schedules, tracking key milestones from ingest to final delivery, • Book editors, sound mixers, colorists, and motion graphics artists in support of the post-production supervisor, • Act as the primary point of contact for incoming footage and outgoing deliverables; ensure all assets are received and organized correctly, • Ensure strict adherence to file naming conventions and folder structures on the server/NAS, • Assist with transcoding footage, syncing audio, and creating proxies/dailies for editors., • Conduct technical QC on final exports (checking audio sync, color consistency, and adherence to various delivery specifications like broadcast standards and social media aspect ratios), • Facilitate smooth communication between the creative team (Directors/Producers) and the technical team (Editors/Post), • Coordinate with external houses for color correction, sound mixing, and closed captioning/subtitling services, • Handle music cue sheets and archive logsThis describes you:, • You possess exceptional attention to detail, • You thrive under pressure and can successfully multitask under tight deadlines, • You have a proactive approach to identifying and resolving issues before they impact the timeline, • You have a strong, practical understanding of Non-Linear Editing (NLE) workflows, specifically using Adobe Premiere Pro and DaVinci Resolve, • You have deep knowledge of digital video formats, codecs, frame rates, and export settings for various platforms, • You are proficient with project management tools (e.g., Airtable, Trello, Frame.io), • You are skilled at facilitating communication and managing expectations between internal teams and external vendorsRequirements:, • 2+ years of experience in a post-production environment (Production Company, Agency, or Network), • Strong understanding of NLE workflows (specifically Adobe Premiere Pro, DaVinci Resolve), • Deep knowledge of digital video formats, codecs, frame rates, and export settings for various platforms, • Proficiency with project management tools (Airtable, Trello, Frame.io), • Exceptional organizational, analytical, interpersonal, and communication (written and oral) skills, • Basic editing or motion graphics skills (After Effects), • Experience with archiving and data backup workflowsInterested? Great! You might like to know:, • We're a fun, energetic, and tight knit team, • We really enjoy music and technology, • We have excellent compensation and benefits packages, • We have premier access to music content and new releases of original media content

Mercor is recruiting management consultants as independent contractors working on a research project for one of the world’s top AI companies. This project involves using your analytical skills as a management consultant to review and edit tasks written by people from a large range of other occupations; so you will serve a reviewer function, rather than making your own tasks. The tasks you will be editing will not be management consulting tasks - we’ve just found that management consultants are often highly effective reviewers!Applicants must: - Have 2+ years full-time work experience as a management consultant; and - Be based in the US, UK, or Canada Here are more details about the role: - We aim to make the hourly compensation rate offered to you competitive based on your professional background and geographic location (please note that the listed hourly compensation scale is for U.S.-based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is fully asynchronous and can be done around your schedule - This project requires that you be able to commit a minimum of 15 hours per week - We currently estimate that this project will last through the end of 2025 and quite possibly longer. Please note that this estimate is subject to change - but if this listing is still up, then that means that the project is still running! - Please note you will need access to a desktop or laptop computer for this project and that we cannot accept applicants who use chromebook computers With respect to pay and legal status: - We can meet industry-standard compensation expectations for your current role - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we cannot currently support H1-B or STEM OPT status candidates

We are seeking a dedicated Application Support Technician to join our support team. Your responsibilities will include providing level 1 support, managing tickets, troubleshooting application and desktop issues, and ensuring customer satisfaction through effective problem resolution. Assist with app

Conduct comprehensive market research through surveys, desktop analysis, email communication,.Respond promptly and professionally to all product-related questions, addressing queries effectively.Collaborate with business and engineering teams to strategize and support product development initiatives

Sepal is conducting a research study to understand work excellence among coaches and scouts to establish professional benchmarks. Selected participants will share their professional background, design field-specific screening questions, and document substantial work projects as case studies.\n\nSample of reported job titles: Baseball Coach, Basketball Coach, Coach, Cross Country Coach, Football Coach, Gymnastics Coach, Soccer Coach, Softball Coach, Track and Field Coach, Volleyball Coach\n\nMUST-HAVE QUALIFICATIONS:\nNative-level English language fluency\nAccess to a laptop or desktop computer with reliable internet\nTechnology proficiency: Comfortable with messaging, video calling, and uploading files\nHourly pay: $23-35 per hour, plus task bonuses, based on experience and fit\nClassification as 1099 independent-contractor; engagement is at-will\nCurrent employment in the field is NOT required\n\nWHY PARTICIPATE? You'll contribute to important research that establishes professional benchmarks in your field while getting compensated for expertise you already possess. Top contributors may be invited for ongoing research study opportunities.\n\nTO APPLY:\nComplete a brief questionnaire about your background \n\nLIMITED AVAILABILITY: We are only selecting 5 participants from your occupation over the next few days, and selection is on a first-qualified basis due to strict research deadlines. If you're unsure whether your work experience qualifies under the occupation designation please reference onetonline.org for clarification and examples.\n\nReady to showcase your expertise and earn flexible compensation? Apply today!

Within the Fixed Income Analytics & Derivatives (FIAD) franchise, we deliver cross-asset analytics and desktop tools that enable clients to assess exposure, performance, and portfolio risk with precision and scale.

You will be the first point of contact for all Desktop and Infrastructure related incidents. You will be a highly proactive and reliable person capable of working independently within tight timescales completing or escalating incidents to senior members of the team. Excellent communication skills are a must for this role. In this role you will: • Provide 1st & 2nd line technical support covering all areas of IT (Software / Hardware) deployed to the desktop;, • Provide excellent customer service., • Create new user accounts., • Install, upgrade and support Apple OSX, Windows OS and any other authorized applications., • Manage desk moves and changes., • Create, manage and maintain Desktop build images., • Produce “how to” guides on systems usage to aid customers and other technical support staff., • Proactively monitor IT systems and preventative measures taken to reduce system downtime., • Adhere to all IT security policies and assistance in enforcing and monitoring of IT security policies., • Ensure PC asset management processes are followed. The successful candidate will have: • Some 1st and 2nd line support experience, • Good experience with Microsoft technologies across the board (e.g., Windows 10, Office 365)., • Experience with Apple hardware and software., • Understanding of basic networking protocols and principles for troubleshooting., • Desktop Imaging and standard build creation., • IOS & Android setup, configuration, and support., • Pro-actively work on tickets/incidents in the departments queue., • Previous experience with Windows, Apple OS, Microsoft Office and Adobe products, • Server Exposure, AD, VMware, File/Print servers.

Understand high level application architecture/design, network design, performance constraints and security frameworks. NET and SQL Server technologies for web, web service and desktop application development using C#. NET, HTML 5, AJAX, WPF, WCF, MVC, jQuery, Entity Framework, LINQ, Redux, Visual S

Provide deskside support to NY office users for hardware, software, and AV issues.Image, configure, and maintain PCs, laptops, and mobile devices.Troubleshoot printing, local network, and server issues.Install, move, and maintain server equipment in racks.Act as liaison between NY office and Boston

Evaluate technologies and propose pragmatic designs for nextgen features in a realtime trading context.

Provide first-line and second-line technical support to end-users for IT products and applications.Diagnose, troubleshoot, and resolve technical hardware and software issues, escalating complex problems to higher-tier support or relevant development teams when necessary.Guide users through step-by-s

Strong technical skills related to desktop, mobile, End User compute environment.

Provide deskside support for end users including IMAC (Install, Move, Add, Change) activities. Perform hardware troubleshooting and replacement for desktops, laptops, and peripherals. Strong experience supporting Windows desktop environments.

Job Description Mercor is recruiting Registered Nurses as independent contractors working on a research project for one of the world’s top AI companies. This project involves using your professional experience to design questions related to your occupation as a Registered Nurse. Applicants must: * Have 4+ years full-time work experience as a Registered Nurse; * Be based in the US, UK, or Canada Here are more details about the role: * We aim to make the hourly compensation rate offered to you competitive based on your professional background and geographic location (please note that the listed hourly compensation scale is for U.S.-based applicants and that that scale will differ depending on where a candidate is geographically based) * The work is fully asynchronous and can be done around your schedule * This project requires that you be able to commit a minimum of 15 hours per week * We currently estimate that this project will last through the end of 2025 and quite possibly longer. Please note that this estimate is subject to change - but if this listing is still up, then that means that the project is still running! * Please note you will need access to a desktop or laptop computer for this project and that we cannot accept applicants who use chromebook computers With respect to pay and legal status: * We can meet industry-standard compensation expectations for your current role * We will pay you out weekly via Stripe Connect based on the number of project work hours that you log * You will be classified as an “at-will” contractor to Mercor * Please note that we cannot currently support H1-B or STEM OPT status candidates

The ideal candidate will have a strong background in Active Directory, Microsoft 365, desktop application troubleshooting, and experience supporting both on-site and remote users. Knowledge of remote access tools and VPN technologies (Big-Edge F5, RDP). Assist remote users with connectivity issues,

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Coordinate with the other IT groups to achieve the committed SLAs and deliver world-class customer service. Occasional work to move/lift IT gear (PCs and Laptops) and move within the site (which involves less than 4 hours of human effort per location per month) (Ex :Movement of PC from one floor to

Must hold a current New York state LPN license. Enters patient information into the computer accurately and in a timely manner. Manages the physician's desktop accurately and in a timely and efficient manner.

Experience with ESRI GIS technology and desktop software (ArcGIS Desktop, ArcGIS Pro), ArcGIS Enterprise, and ArcGIS Online. Knowledge of GIS software and tools, including ArcGIS, QGIS, and Python. This role leads the GIS team, shapes the GIS strategy, and drives modernization and innovation within

UX Designer Job Duties: Creates innovative solutions for a wide variety of product design challenges, including mobile, desktop, hardware interfaces, physical environments, and person-to-per

Digital Enterprise Architect position. Digital solutions and architecture – mobile and desktop. Expert knowledge and experience with application architectures and design (SOA, SOAP, REST, Gang of Four).

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at BNY Mellon, Fidelity, or Bank of America, among many other leading organizations in the New York | New Jersey area. Are you eligible? You can apply to Year Up United if you are: • A high school graduate or GED recipient, • Eligible to work in the U. S., • Available Monday-Friday throughout the duration of the program, • Highly motivated to learn technical and professional skills, • Have not obtained a Bachelorʼs degree, • You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: • Application Development, • Business Operations, • Banking, • IT Support, • Investment Operations, • Data Analytics, • Project Management, • Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.

A company is looking for a Web Designer who is passionate about creating elegant web experiences across desktop and mobile platforms.

Design, develop, test, and deploy web and desktop applications using.Develop interactive, responsive applications using.Assist in the design and implementation of software solutions and program specifications.Conduct technical documentation, testing, and software conversions.Collaborate with team me

Represents the Service Desk support areas for new services entering into the University. Reviews tickets to determine appropriate transition of work between Service Desk team members. Keeps abreast of current desktop, network and LAN technologies through continuing education, journal review, web sea

Role: Systems Admin & Engineering - Vice President. Coordinate incident response with all engineers and system owners during outages. Citrix Workspace/XenDesktop Virtual Desktop.

Previous experience with desktop based applications (this is not a web application*).

About the Project: Sepal is conducting a research study to understand work excellence among physicians, pathologistss to establish professional benchmarks. Selected participants will share their professional background, design field-specific screening questions, and document substantial work projects as case studies.\n\nSample of Reported Job Titles: Pathologist, Clinical Pathologist, Anatomical Pathologist, Laboratory Physician, Medical Pathologist.\n\nMUST-HAVE QUALIFICATIONS:\n-4+ years full-time experience as a physicians, pathologists\n-English language fluency\n-U.S. residency\n-Access to a laptop or desktop computer with reliable internet\n-Technology proficiency: Comfortable with messaging, video calling, and uploading files\n-Ability to follow detailed written instructions and complete online tasks independently\n\nCOMPENSATION AND LOGISTICS:\n-Hourly pay: $138–$275 per hour, plus task bonuses, based on experience and fit\n-Paid bi-weekly based on tracked and approved hours\n-Classification as 1099 independent contractor; engagement is at-will\n-Entirely remote—work whenever you like as long as deadlines are met\n-Current employment in the field is not required\n

Crestron, Zoom, Streaming Services, Sonos). Manage desktop and network support services for the Managing Partner and other senior executives. Provide outstanding VIP technical support to ensure effective and efficient service delivery.

The Camera Technician reviews the red-light camera, bus lane camera, MTA bus-mounted camera, fixed speed camera, as well as mobile speed camera, and proposes violations on their desktop computer. Clerical Associate Level IVs (Camera Technicians) in the Automated Enforcement Unit are responsible for

Please let me know if you are available or looking for a job change.Please refer your friends/colleague if you are not looking for this opportunity.Months (Contract) with possible extension.At least 1 yr exp in a computer support is required & tech support exp.Must have strong customer service skill

Job Description Registered Nurse (RN) – $60–$75/Hour | Outpatient & Acute Care | Multiple NYC Locations | Local & Travel Nurses Welcome We are seeking dedicated and compassionate Registered Nurses (RNs) for full-time contract roles across outpatient and acute care settings within one of New York City’s most prestigious healthcare systems. These positions offer flexible weekday and weekend scheduling, competitive pay, and opportunities to work across various specialties. Whether you're a local RN or a travel nurse, this is a chance to make an impact while gaining experience in world-class clinical environments. Position Highlights: • Pay Rate: $60–$75/hour (based on specialty and experience), • Work Settings: Outpatient clinics and acute care units, • Multiple NYC Locations: Manhattan, Brooklyn, Bronx, Queens, • Flexible scheduling: Day, evening, and weekend shifts available, • Full-time contract opportunities with potential to extend, • Travel/stipend packages available for eligible candidates, • $500 referral bonus for successful placements Registered Nurse (RN) Responsibilities: • Perform thorough patient assessments and respond to changes in condition, • Develop, implement, and evaluate individualized care plans, • Administer medications, treatments, and procedures as ordered, • Collaborate with interdisciplinary teams to ensure comprehensive care, • Provide patient and family education regarding diagnoses, care, and discharge planning, • Document care accurately and efficiently in EMR systems, • Adhere to hospital and unit-specific policies and safety standards Registered Nurse (RN) Requirements: • Active New York State RN license – Required, • Minimum 2 years of RN experience in a healthcare setting – Required, • Bachelor of Science in Nursing (BSN) – Required, • Experience in outpatient or acute care strongly preferred, • BLS (required); additional certifications (ACLS, PALS, etc.) may be required depending on unit Apply Now Take the next step in your RN career and join a respected NYC healthcare network offering opportunities in both outpatient and acute care settings. Apply today – interviews are being scheduled immediately. Company DescriptionAtlas Search is an executive recruiting firm dedicated to placing accounting, finance, middle office, information technology, human resources, and office / accounting support professionals. Our clients range from Fortune 500 to start-ups and we service all industries ranging from Financial Services to Media & Entertainment. We were founded on the principle of relationships; our firm has been built on partnering with candidates and clients with a focus on their long-term interests. We provide Technology professionals like yourself on a permanent basis for our clients across all industries. Specialties include: Software Engineers, Web Developers, iOS/Android Engineers, Data Analysts, Business Intelligence, Data Engineers, Data Scientists, Help Desk/Desktop Support, Systems Administrators/Engineers, Network Administrators/Engineers, Cloud/DevOps Engineers, Application Support, Business Analysts, Project Managers, IT Managers, CTOs, etc.Atlas Search is an executive recruiting firm dedicated to placing accounting, finance, middle office, information technology, human resources, and office / accounting support professionals. Our clients range from Fortune 500 to start-ups and we service all industries ranging from Financial Services to Media & Entertainment. We were founded on the principle of relationships; our firm has been built on partnering with candidates and clients with a focus on their long-term interests. We provide Technology professionals like yourself on a permanent basis for our clients across all industries. Specialties include: Software Engineers, Web Developers, iOS/Android Engineers, Data Analysts, Business Intelligence, Data Engineers, Data Scientists, Help Desk/Desktop Support, Systems Administrators/Engineers, Network Administrators/Engineers, Cloud/DevOps Engineers, Application Support, Business Analysts, Project Managers, IT Managers, CTOs, etc.

Job Description Certified Nursing Assistant (CNA) – $25–$30/hour | All Shifts | NYC Hospital System Locations: Manhattan, Brooklyn, Queens, Westchester Pay Rate: $25–$30/hour Facility Type: Acute Care Hospital Employer: Major NYC Hospital Network We’re hiring Certified Nursing Assistants (CNAs) for full-time roles across a large, reputable hospital system serving Manhattan, Brooklyn, Queens, and Westchester. These are solid inpatient positions offering consistent hours, competitive pay, and the chance to support diverse units within a leading hospital environment. Available Shifts: • Day Shift: 7:00 AM – 3:00 PM, • Evening Shift: 3:00 PM – 11:00 PM, • Assist patients with daily living activities including bathing, dressing, toileting, and meals, • Take and document vital signs including temp, pulse, respirations, BP, and oxygen saturation, • Support safe mobility, turning, repositioning, and transfers, • Provide comfort, emotional support, and continuous observation as assigned, • Assist RNs with patient care tasks and documentation, • Maintain clean, safe patient rooms and unit spaces, • Observe and report changes in patient condition immediately, • Active NYS Certified Nursing Assistant credential from an approved accredited Nurse Aide training program, • Minimum 1 year of inpatient hospital experience required, • High school diploma or GED, • Competitive Pay: $25–$30/hour, • Multiple NYC locations, • Supportive hospital leadership and strong clinical teamwork, • Consistent scheduling across all shifts

Job Description Our Vision: To make New York City the global model for inclusive innovation and economic growth, fueled by the City's diverse people and businesses. Our Mission: Creating a vibrant, inclusive, and globally competitive economy for all New Yorkers. The Asset Management Property Operations Department is responsible for protecting and enhancing the value of City-owned real estate assets and serving the operational needs of tenant businesses. In addition, the department assists NYCEDC in the allocation of resources among its properties. Position Overview: The Mechanic position is responsible for the installation, maintenance, repair, and operation of plumbing and mechanical systems in commercial, industrial, and institutional buildings. This role supports a broad range of building systems—including hydronic heating/cooling, pumps, boilers, mechanical equipment, and piping systems for the Operations and Maintenance of City-owned properties within the Asset Management portfolio at NYCEDC, specifically the Brooklyn Army Terminal Campus in Brooklyn NY and other properties as assigned within the EDC portfolio. This role reports to the VP of Operations in Sunset Park. Essential Duties and Responsibilities: General Plumbing Tasks: • Perform basic plumbing repairs such as fixing leaks, replacing faucets, clearing minor clogs, and repairing toilets and sinks. Assist with small piping repairs, fixture replacements, and domestic water pump repairs., • Perform preventive maintenance, repairs, and emergency services as directed, including electrical, gas, water & sewer, heating ventilation and air conditioner (HVAC), carpentry, painting, masonry and general janitorial needs. Perform cleaning duties when required., • Respond to service calls from building occupants and address basic facility needs promptly., • Conduct daily inspections of assigned properties and advise supervisor of any maintenance issues or repairs needed. Ability to work autonomously but also receive guidance from the Specialty Mechanic or Lead Mechanic., • When directed, provide technical guidance to maintenance personnel including scheduling and coordinating work assignments as per supervisor., • Monitor and report work performed by out-sourced contractors when they are performing work. Escort and coordinate with vendors and service contractors as needed., • This is an onsite position that requires a 5-day presence at the Sunset Park Campus with travel to our main office at One Liberty Plaza as needed., • OSHA 30 Hour, • FDNY S12 Supervision of Sprinkler Systems (Citywide), • FDNY S13 Supervision of Standpipe Systems (Citywide), • FDNY S95 Supervision of Fire Alarm Systems, • Backhoes/heavy equipment training (Dump Truck/front-end loader/skid steer/backhoe), • NYS Driver license Class D, • Power Industrial Truck Certification, • Aerial Work Platform Certification, • CPR/AED/Basic First Aid Training, • High School diploma or equivalent; vocational training or certification is a plus., • 5+ years of experience required with working knowledge in maintenance, inspections and repairs., • Basic understanding of plumbing and mechanical systems., • Ability to use handheld and desktop computer devices to input work orders and record work., • Must maintain a valid NYS Driver License with clean driving record., • Working knowledge of construction and handyman repair techniques. Experience in electrical, plumbing, HVAC and equipment associated with trades., • Experience working with hand tools, power tools, and materials, and equipment associated with construction related trades., • Knowledge of New York City. NYCEDC is committed to offering competitive benefits to support employee health, happiness, and work-life balance. We offer comprehensive benefits and unique perks to ensure NYCEDC employees flourish in their professional and personal lives: • Generous employer subsidized health insurance, • Medical, dental, and pharmacy plans, • Vision and hearing benefits, • Flexible spending accounts for healthcare and dependent care, • Short term and long-term disability coverage, • 100% employer covered life insurance and supplemental life insurance coverage, • Up to 25 vacation days, • Floating Holidays and Summer Fridays, • Parental leave - up to 20 paid weeks, • Retirement savings programs, • Company-paid 401(a) defined contribution plan, • 457(b) tax-advantaged retirement savings plan, • Tuition Reimbursement program, • Continuing education and professional development, • Public Service Loan Forgiveness (PSLF) eligible employer, • College savings plan, • Backup childcare, • Gym membership discounts, • A Calm.com membership for mindfulness and mental health support The New York City Economic Development Corporation is an Equal Opportunity Employer. Our Diversity, Equity, and Social Responsibility Mission is to create a People First strategy by attracting, retaining, and engaging a diverse and talented workforce. Like the city of New York, NYCEDC knows our strength comes from each of our connected parts, making the fabric of our organization better and stronger because of our unique employees' talents. For more information, visit our website at edc.nyc.

The ideal candidate will have experience in desktop engineering or field support, particularly in a healthcare environment. This role requires excellent communication skills, attention to detail, and the ability to lift equipment. The company offers a comprehensive benefits package and promotes a di

Strong programming skills in Tableau and Alteryx. Certifications in Tableau Desktop Specialist or Alteryx Core Certification. Proficiency in in Tableau and Alteryx for data visualization and predictive analytics.

Senior Sales Specialist - Sell Side (D&R) The Team:. Responsibilities and Impact : As a Data & Research (D&R) Senior Sales Specialist for Sell Side, you are responsible for selling a Suite of products distributed via desktop, bulk delivery or API via data distribution channels to our Tier 1 clie

Minimum 5 years hands-on experience of experience in supporting ESRI GIS software, Portal of ArcGIS, ArcGIS Server, ArcGIS Desktop, HeXagon, Microsoft products, Microsoft Dynamics, Coding Languages such as: SQL & Python.

Field Engineer 3 New York, NY 12 Months Pay rate:- $25.00/hr Day to Day Work: As a Field Engineer 3, you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, standard software, and/or depot locations. This is a journeyman position for the typical desk side support technician. You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools. You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk. Your assignments will range in complexity from troubleshooting and repair including reloading and re-imaging of PCs/laptops. Occasional assistance with the server and/or network teams may be required, under direct instruction from those teams. Responsibilities Provides support for software, hardware and networking support for desktops, laptops Installs and maintains PCs and associated software, Performs installs, moves, adds and changes as required Provides follow-up on problems or escalation. Maintains a high degree of professionalism in actions, demeanor and dress. Insures customer satisfaction throughout the service delivery transaction. Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system Provides support for software, hardware and networking support for desktops, laptops Installs and maintains PCs and associated software, and peripherals Performs installs, moves, adds and changes as required Provides follow-up on problems or escalation. Maintains a high degree of professionalism in actions, demeanor and dress. Insures customer satisfaction throughout the service delivery transaction. Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system Experience with Windows10/11 and Mac OSx 12.6 or later is a requirement.