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Please apply only if you have the necessary experience in face-to-face diamond jewelry sales, or prior experience working in the diamond jewelry trade, either in retail or wholesale. Rêve Diamonds is a leading bespoke fine jewelry house specialising in exceptional engagement rings, high-value diamonds, and handcrafted diamond jewelry. Founded in London, UK in 2013, we operate three international showrooms in 5th Avenue (New York), Beverly Hills (Los Angeles) and Mayfair (London). From these locations, we serve a global clientele who value discretion, expertise, and uncompromising quality. As part of our continued growth, we are seeking an experienced Diamond Jewelry Sales Consultant in NYC, overseeing sales performance, client relationships, and day-to-day showroom operations. For the right candidate, this position offers significant responsibility, long-term progression, and occasional international travel between our locations. This role is ideally suited to a driven, highly organised jewelry professional with strong leadership qualities, deep product knowledge, and a passion for delivering world-class client experiences. The Role You will act as an ambassador for Rêve Diamonds, shaping the client journey both in-store and remotely while supporting the operational and commercial success of the business. This is a hands-on role requiring autonomy, initiative, and a strong commercial mindset. Key Responsibilities • Build, manage, and nurture high-value client relationships (clienteling), • Lead and exceed individual and showroom sales targets and KPIs, • Manage enquiries across in-person, email, phone, and digital channels, • Confidently handle transactions across a wide range of values, • Maintain impeccable showroom presentation and merchandising standards, • Support operational oversight, scheduling, and reporting, • Collaborate with international teams and management, • Represent the brand during occasional international travel as required The Ideal Candidate • Proven experience in fine jewellery or high-value luxury sales, • Strong knowledge of diamonds, gemstones, and bespoke jewelry, • Confident working independently with a proactive, solution-led approach, • Professional, polished, and client-focused at all times, • Highly organised with excellent attention to detail, • Flexible, resilient, and commercially minded, • Excellent spoken and written English Preferred (but not required) Qualifications • FGA, DGA, • GIA Graduate Gemmologist / Graduate Diamonds, • Accredited Jewelry Professional or equivalent What We Offer The salary for this position is $60,000–$70,000, commensurate with experience. • Regular performance reviews and clear progression opportunities, • Exposure to international markets and high-profile clientele, • Comprehensive product and brand training, • A dynamic, supportive, and ambitious working environment Joining Rêve Diamonds means becoming part of a growing international brand where craftsmanship, integrity, and client experience are paramount. Our recruitment process includes an initial call, in-person interview, and practical assessments to ensure the right long-term fit. If you are ready to take the next step in your jewellery career and play a key role in an international luxury business, please submit your CV and a brief cover letter outlining your experience and interest.

About DGA DGA Security protects some of the world’s most recognized brands. With over 50 years of market leadership, we combine a proven foundation with a relentless drive to evolve. We don’t chase trends. We solve real problems with measurable impact. We are making a significant investment in video and AI as core pillars of our next phase of growth, and we are looking for the leader who will turn that investment into market leadership. The Role This is a true build-and-lead opportunity. You own the video business end-to-end—product strategy, system architecture, vendor ecosystem, and advanced technical execution. Your mandate is clear: transform video into a scalable, high-performance, high-margin business that wins complex opportunities and delivers flawlessly in the field. You will play the lead role in defining the technical vision for our video portfolio and operate beyond the scope of traditional sales engineering or support - owning the hardest problems and setting the standard for excellence. Responsibilities • Build and scale a structured, repeatable video and live monitoring offering, • Architect advanced surveillance systems for commercial and multi-site environments, • Own and solve non-standard, high-complexity system designs, • Establish best-in-class standards for design, deployment, and lifecycle support, • Own, lead and optimize key vendor partnerships (OpenEye, Axis, Speco, others), • Identify, evaluate and onboard next-generation technology, • Integrate AI analytics to elevate detection accuracy and response outcomes, • Partner with Sales to win high-value, technically complex deals, • Serve as the escalation point for the most challenging technical issues, • Drive system reliability, performance, and scalability across the installed base, • Reduce install friction and long-term support burden, • Create clarity and consistency through strong documentation and standards Success • Video becomes a major, accelerating revenue engine for DGA, • Systems are consistent, scalable, and operationally efficient, • AI meaningfully improves detection, response times, and differentiation, • DGA consistently wins more complex, high-value opportunities, • Installed systems are stable, high-performing, and easy to support Requirements • 5–10+ years in commercial security, video, or related technology, • Strong IP networking and remote connectivity, • Proven experience designing multi-site, high-availability systems, • Advanced troubleshooting across hardware, software, and networks, • Experience integrating video with monitoring or security platforms, • Strong vendor management and product evaluation experience, • Demonstrated success building or scaling technical programs, • High ownership, strong judgment, and ability to create structure Nice to Have • Deep experience with video surveillance systems (VMS, cameras, infrastructure), • Experience leveraging video system data and analytics to proactively identify issues, improve performance, and enhance monitoring outcomes, • Hands-on experience with AI-based video analytics tools and platforms, • Experience with platforms like OpenEye, Axis, Speco, or similar, • Remote guarding or live video monitoring experience, • Access control or intrusion background This is a high-impact leadership role with the mandate—and visibility—to shape DGA’s next phase of growth. Success in this role opens the door to broader product and technology leadership across the organization. From the moment you walk into our beautiful offices, you get the right entrepreneurial vibe with all the excitement and benefits you would expect. However, DGA is serious about fostering a healthy work/life balance and time spent with the team will confirm that. Most importantly you will have the chance to surround yourself with some of the best and brightest people around. What's In It for You • Competitive compensation with an excellent comprehensive benefits package., • Join a team of experienced, driven professionals who are passionate about what they do., • Make meaningful contributions to our products and company vision, with clear visibility and opportunities for career advancement., • Vibrant company culture that believes in working hard and celebrating together., • Work from our conveniently located office in the heart of Hell’s Kitchen. Benefits and Perks • Comprehensive health insurance includes medical, dental and vision coverage., • 401(k) Retirement Savings Plan with Employer Match, • Exclusive Corporate Discounts, • Commuter Benefits, • Company Paid Life Insurance, • And much more! DGA Security is proud to offer a comprehensive total rewards package. The firm also offers comprehensive health and well-being benefits, personal and professional development, career growth opportunities and a collegial and supportive culture. The anticipated pay range for this role is between $150,000 and $170,000 dollars, which represents our good faith and reasonable estimate of the starting salary range at the time of posting. The actual rate offered for this position will be determined based on job-related, non-discriminatory factors, including qualifications and experience, geographic location, education, external market data and consideration of internal equity DGA is an Equal Opportunity Employer. Here, we believe that embracing innovation is not just a core value, but a responsibility. We are committed to building an inclusive and diverse workplace where everyone, regardless of race, gender, age, disability, sexual orientation, religion, or any other characteristic, feels valued and supported. We provide equal opportunities to all applicants and employees and strive to foster a culture where differences are celebrated, and everyone's voice is heard. Your unique perspectives and experiences are what drive us forward.

Position Overview DGA Security is seeking an experienced Director of Fire Alarm Operations to lead our Fire Alarm division. This role is responsible for overseeing installation, service, inspection, and project management operations while ensuring projects are delivered on time, on budget, and at the highest quality standards. This is a leadership role focused on driving operational excellence, team performance, and customer satisfaction. Key Responsibilities Leadership & Team Management • Lead and manage installation, service, inspection, and project management teams, • Coach, mentor, and develop team members, • Foster a culture of accountability, performance, and continuous improvement Operations & Project Execution • Oversee fire alarm installations, service, and inspections across NYC, • Ensure compliance with NFPA codes, NYC regulations, and company standards, • Drive efficiency, quality, and customer satisfaction across all projects Project & Financial Oversight • Ensure projects are delivered on time and within budget, • Oversee WIP tracking, project profitability, and labor utilization, • Lead weekly project review meetings to remove roadblocks and maintain financial performance, • Partner with teams to ensure accurate billing, forecasting, and cost control Cross-Functional Collaboration • Work closely with Sales, Engineering, and Security Operations, • Support accurate estimating, project planning, and process alignment, • Establish and track key performance metrics Training & Development • Support training, certifications, and career development for team members, • Ensure compliance with licensing and certification requirements Qualifications • 7+ years of experience in fire alarm systems, fire protection, or related field, • Proven experience managing teams and project workflows, • Strong knowledge of NFPA codes and NYC fire code requirements, • NICET II required (NICET III preferred), • Strong financial and operational management skills, • Excellent leadership, communication, and organizational abilities Compensation • Competitive salary: $150,000 – $220,000 (based on experience), • Bonus eligibility About Our Company DGA Security is a high-growth security technology company. Many of the world’s iconic brands trust DGA’s suite of security and monitoring services to protect their businesses, real estate and retail presences across North America. With over fifty years of market dominance, we are a rock-solid company that is lucky enough to leverage today’s evolving technologies to enjoy continued aggressive growth. From the moment you walk into our beautiful offices, you get the right entrepreneurial vibe with all the excitement and benefits you would expect. However, DGA is serious about fostering a healthy work/life balance and time spent with the team will confirm that. Most importantly you will have the chance to surround yourself with some of the best and brightest people around. What's In It for You • Competitive compensation with an excellent comprehensive benefits package., • Join a team of experienced, driven professionals who are passionate about what they do., • Make meaningful contributions to our products and company vision, with clear visibility and opportunities for career advancement., • Vibrant company culture that believes in working hard and celebrating together., • Work from our conveniently located office in the heart of Hell’s Kitchen. Benefits and Perks • Comprehensive health insurance includes medical, dental and vision coverage., • 401(k) Retirement Savings Plan with Employer Match, • Exclusive Corporate Discounts, • Commuter Benefits, • Company Paid Life Insurance, • And much more! DGA Security is proud to offer a comprehensive total rewards package. The firm also offers comprehensive health and well-being benefits, personal and professional development, career growth opportunities and a collegial and supportive culture. The anticipated pay range for this role is between $150,000 and $220,000 dollars which represents our good faith and reasonable estimate of the starting salary range at the time of posting. The actual rate offered for this position will be determined based on job-related, non-discriminatory factors, including qualifications and experience, geographic location, education, external market data and consideration of internal equity DGA is an Equal Opportunity Employer. Here, we believe that embracing innovation is not just a core value, but a responsibility. We are committed to building an inclusive and diverse workplace where everyone, regardless of race, gender, age, disability, sexual orientation, religion, or any other characteristic, feels valued and supported. We provide equal opportunities to all applicants and employees and strive to foster a culture where differences are celebrated, and everyone's voice is heard. Your unique perspectives and experiences are what drive us forward.

About Us: Wrapbook is a smart, intuitive platform that makes production payroll and accounting easier, faster, and more secure. We provide a unified payroll platform that seamlessly connects your entire team—production, accounting, cast, and crew—all in one place. Wrapbook empowers production teams to manage projects, pay cast and crew, track expenses, and generate data-driven insights, while enabling workers to manage timecards, track pay, and onboard to new projects from any device. Wrapbook brings clarity and dependability to production payroll, while increasing the productivity of your whole team. Trusted by companies of all sizes, Wrapbook powers payroll for some of the industry’s top production companies, including SMUGGLER, Tuff, and GhostRobot. Our growing team of 250+ people across the USA and Canada, including entertainment and technology experts from SAG-AFTRA, DGA, IATSE, Teamsters, Amazon, Microsoft, Facebook, and more. Wrapbook is backed by top-tier investors, including Jeffrey Katzenberg’s WndrCo, Andreessen Horowitz, and A* Capital. We have raised $130M and are in a strong financial position. The Opportunity – Customer Support Specialist III (Remote - US) We are looking for an enthusiastic Customer Support Specialist III to join our Support organization. In this role, you’ll ensure our crew members and client users have their product questions answered and technical issues resolved quickly, accurately, and with care. Customer Support Specialist IIIs at Wrapbook work across a range of case types—from high-volume, repeatable issues to complex, high-context production scenarios. Depending on business needs and your strengths, you may be aligned to a team focused on Worker users and scaled support (Express Desk) or a team focused on non-Worker users and high-touch, relationship-driven support (Partnership Team). In all cases, you’ll play a critical role in ensuring payees are compensated compliantly and on time, while delivering a concierge-quality support experience. What you’ll do * Own a portfolio of cases and inbound interactions (email, live chat, and phone via Salesforce), serving as the primary point of contact from first touch through resolution for crew members and client users. * Diagnose and troubleshoot product behaviors and production workflows: investigate issues, reproduce bugs, identify root cause, and advise on next steps or workarounds. * Manage your case backlog with clear ownership and urgency: prioritize work by customer impact, SLA, and escalation risk; proactively follow up internally and externally until issues are fully resolved. * Partner closely with Customer Success, Payroll Ops, Product, and Engineering to resolve customer issues, translating customer context into actionable technical detail. * Identify trends and product gaps: log high-quality bug reports and product requests in Linear (or similar tools), including replication steps and business impact. * Escalate urgent or production-critical issues via PagerDuty or established escalation channels and help coordinate cross-functional response through resolution. * Deliver a concierge support experience: adapt communication style to the customer and situation, explain solutions clearly, and anticipate follow-up needs. * Contribute to team knowledge and operational excellence by creating and maintaining SOPs, templates, troubleshooting guides, and other internal documentation. * Support continuous improvement efforts by sharing best practices, surfacing opportunities for workflow optimization, deflection, or automation, and incorporating QA feedback into your day-to-day work. * Mentor and support junior teammates as needed through case guidance, escalation support, and modeling strong customer judgment and communication. What you’ll have * 2+ years of experience in customer support, technical support, or an administrative role supporting film and television production (or equivalent B2B SaaS experience). * Strong knowledge of Film & Television production workflows; Production Accounting or payroll experience is highly valued. * Confidence communicating with customers via phone, email, and live chat, including comfort being on the phone for extended periods when needed. * Excellent written communication skills, with the ability to document customer issues clearly and create effective internal tickets and documentation. * Proven troubleshooting and problem-solving skills, with a habit of researching, validating, and understanding solutions before communicating them. * Demonstrated ability to manage a case queue responsibly, multitask across multiple issues, and prioritize effectively in a fast-paced environment. * Comfort working in an early-stage, high-growth company where priorities evolve and adaptability matters. * Experience collaborating cross-functionally and a genuine enjoyment of working with others to achieve shared outcomes. * Familiarity with tools such as Salesforce, Linear (or similar bug tracking tools), PagerDuty, Slack, and Notion (or the ability to learn them quickly). Nice to have * Motion Picture Union Payroll experience. * Experience supporting high-volume case environments or complex, high-sensitivity customer scenarios. * Experience creating or maintaining SOPs, workflows, or training materials for support teams. * Experience identifying deflection opportunities, improving self-serve resources, or contributing to automation initiatives. * Experience contributing to QA programs, mentoring junior support staff, or supporting team enablement. * Experience creating operating procedures or content for AI-powered support tools. Why Join Us At Wrapbook, creativity meets technology — and not just in the product. In addition to a competitive salary and all the benefits you can expect from a fast-growing technology company, you’ll get access to a team of creative problem solvers and the chance to see your contributions make large impacts. Benefits include: * Unlimited Paid Time Off * Work from anywhere in Canada and USA * Health and Dental benefits * Up to $1,500 USD/ $2,025 CAD towards IT set up for your home * Up to 2% matching RRSP / 401K * Learning and Development opportunities * Up to $50 USD/ $67.50 CAD towards Internet/Cell phone service Our Pledge to Fostering an Inclusive and Safe Workplace: Wrapbook pledges to be a harassment- and discrimination-free space for everyone, regardless of age, disability, ethnicity, gender identity or expression, nationality, neurotype, personal appearance, political affiliation, professional background, race, religion, or sexual identity or orientation. Apply Now Have we got your attention? Submit your application today and a member of our Talent team will be in touch with you shortly! #LI-Remote

About Us: Wrapbook is a smart, intuitive platform that makes production payroll and accounting easier, faster, and more secure. We provide a unified payroll platform that seamlessly connects your entire team—production, accounting, cast, and crew—all in one place. Wrapbook empowers production teams to manage projects, pay cast and crew, track expenses, and generate data-driven insights, while enabling workers to manage timecards, track pay, and onboard to new projects from any device. Wrapbook brings clarity and dependability to production payroll, while increasing the productivity of your whole team. Trusted by companies of all sizes, Wrapbook powers payroll for some of the industry’s top production companies, including SMUGGLER, Tuff, and GhostRobot. Our growing team of 250+ people across the USA and Canada, including entertainment and technology experts from SAG-AFTRA, DGA, IATSE, Teamsters, Amazon, Microsoft, Facebook, and more. Wrapbook is backed by top-tier investors, including Jeffrey Katzenberg’s WndrCo, Andreessen Horowitz, and A* Capital. We have raised $130M and are in a strong financial position. The Opportunity - Customer Success Operations Manager - Remote (USA / Canada) Wrapbook is building the operating system for the project economy in one of the most complex payroll and compliance environments in the world. As we scale, growth depends not just on demand—but on operational reliability, execution capacity, and customer trust. Revenue Operations owns the systems, data, and operating rigor that enable scalable growth. The Customer Success Operations Manager reports to the Head of Revenue Operations and serves on the leadership team of Wrapbook’s Customer Success organization within Client Operations, partnering directly with the Head of Customer Success and functional leaders across Onboarding, Customer Success, and Support to shape operating strategy and execution priorities. This role blends operational insight and systems execution—identifying friction in post-sale workflows, translating ambiguity into clear requirements, and implementing scalable, Salesforce-enabled solutions that improve reliability, efficiency, and customer experience. This is a build-mode role requiring someone who can think analytically and drive systems execution—either implementing scalable workflow solutions directly or translating requirements into clear technical designs for implementation. What You'll Do: Diagnose & Clarify Operational Challenges * Identify and analyze breakdowns across onboarding, customer success, and support workflows. * Diagnose root causes of operational friction and translate them into clear, prioritized problem statements. * Partner with post-sale leadership to align on business definitions of success, service levels, and operating priorities. Design & Implement Scalable Solutions * Translate diagnosed operational challenges into clear, prioritized system and process requirements aligned to business outcomes. * Design scalable workflows and operating models across onboarding, customer success, and support to reduce friction and improve reliability. * Implement solutions through Salesforce configuration where appropriate, or produce detailed technical requirements for implementation by the GTM Systems Architect or contractors. * Ensure reliable data capture, signal integrity, and consistent metric definitions across Salesforce and adjacent tools (telephony, chat, support platforms). * Partner with systems stakeholders to evolve solutions in scalable, extensible, and secure ways. * Partner with Success Leadership to proactively build salesforce processes to support scale, complexity, and new vertical expansion (e.g., Film & TV). Operationalize & Scale Execution * Operationalize post-sale success metrics defined by Customer Success leadership, ensuring they are measurable and trusted in Salesforce as the system of record. * Support Customer Success–led WBR, MBR, and QBR cadences by ensuring dashboards and reporting are aligned to agreed definitions. * Ensure defined capacity assumptions and SLAs are observable in systems (without owning the underlying capacity model). * Reduce reactive firefighting by replacing manual coordination with durable workflows and automation. * Drive change management through documentation, enablement, and adoption support. * Partner with AI Engineering to define requirements for cross-system workflows, while maintaining Salesforce-native automation ownership. What You'll Have: * 3–6+ years of experience in Customer Success Operations, Revenue Operations, Business Operations, Business Systems, or similar roles. * Experience supporting post-sale teams in a B2B SaaS or operationally complex environment. * Experience identifying business problems, structuring requirements, and driving system or process improvements. * Strong analytical skills and comfort using Salesforce and operational data to inform decisions. * Strong systems thinking and process design skills, with a bias toward durable, scalable workflows. * Comfortable operating in build-mode environments where execution ownership is expected. * Strong cross-functional communicator who can navigate ambiguity, align stakeholders, and drive clarity. * Customer-centric, with a bias toward accountability, operational rigor, and continuous improvement. * AI-first / automation-first mindset with disciplined judgment. Salesforce & Technical Fluency * Strong working knowledge of Salesforce (Service Cloud, reporting, dashboards, Flows). * Ability to implement solutions via direct Salesforce configuration, lightweight customization, or by producing detailed technical requirements for execution by the GTM Systems Architect or Developer. * Comfort working across adjacent tools (support platforms, telephony, chat, email) and ensuring clean integration and reliable data capture. * Salesforce Administrator Certification (Plat-Admn-201) — Required * Salesforce Business Analyst (BA-201) — Nice to have * Salesforce Advanced Administrator (Plat-Admn-301) — Nice to have Why Join Us At Wrapbook, creativity meets technology — and not just in the product. In addition to a competitive salary and all the benefits you can expect from a fast-growing technology company, you’ll get access to a team of creative problem solvers and the chance to see your contributions make large impacts. Benefits include: * Unlimited Paid Time Off * Work from anywhere in Canada and USA * Health and Dental benefits * Up to $1,500 USD/ $2,025 CAD towards IT set up for your home * Up to 2% matching RRSP / 401K * Learning and Development opportunities * Up to $50 USD/ $67.50 CAD towards Internet/Cell phone service Our Pledge to Fostering an Inclusive and Safe Workplace: Wrapbook pledges to be a harassment- and discrimination-free space for everyone, regardless of age, disability, ethnicity, gender identity or expression, nationality, neurotype, personal appearance, political affiliation, professional background, race, religion, or sexual identity or orientation. Apply Now Have we got your attention? Submit your application today and a member of our Talent team will be in touch with you shortly! #LI-Remote

FOX Television Stations owns and operates 29 full power broadcast television stations in the U.These include stations located in 14 of the top 15 largest designated market areas, or DMAs, and duopolies in 11 DMAs, including the three largest DMAs (New York, Los Angeles and Chicago).Of these stations

Job DescriptionDescription: Position Overview DGA Security is seeking an experienced Director of Fire Alarm Operations to lead our Fire Alarm division. This role is responsible for overseeing installation, service, inspection, and project management operations while ensuring projects are delivered on time, on budget, and at the highest quality standards. This is a leadership role focused on driving operational excellence, team performance, and customer satisfaction. Key Responsibilities Leadership & Team Management • Lead and manage installation, service, inspection, and project management teams, • Coach, mentor, and develop team members, • Foster a culture of accountability, performance, and continuous improvement Operations & Project Execution • Oversee fire alarm installations, service, and inspections across NYC, • Ensure compliance with NFPA codes, NYC regulations, and company standards, • Drive efficiency, quality, and customer satisfaction across all projects Project & Financial Oversight • Ensure projects are delivered on time and within budget, • Oversee WIP tracking, project profitability, and labor utilization, • Lead weekly project review meetings to remove roadblocks and maintain financial performance, • Partner with teams to ensure accurate billing, forecasting, and cost control Cross-Functional Collaboration • Work closely with Sales, Engineering, and Security Operations, • Support accurate estimating, project planning, and process alignment, • Establish and track key performance metrics Training & Development • Support training, certifications, and career development for team members, • Ensure compliance with licensing and certification requirements Requirements: Qualifications • 7+ years of experience in fire alarm systems, fire protection, or related field, • Proven experience managing teams and project workflows, • Strong knowledge of NFPA codes and NYC fire code requirements, • NICET II required (NICET III preferred), • Strong financial and operational management skills, • Excellent leadership, communication, and organizational abilities Compensation • Competitive salary: $150,000 – $220,000 (based on experience), • Bonus eligibility About Our Company DGA Security is a high-growth security technology company. Many of the world’s iconic brands trust DGA’s suite of security and monitoring services to protect their businesses, real estate and retail presences across North America. With over fifty years of market dominance, we are a rock-solid company that is lucky enough to leverage today’s evolving technologies to enjoy continued aggressive growth. From the moment you walk into our beautiful offices, you get the right entrepreneurial vibe with all the excitement and benefits you would expect. However, DGA is serious about fostering a healthy work/life balance and time spent with the team will confirm that. Most importantly you will have the chance to surround yourself with some of the best and brightest people around. What's In It for You • Competitive compensation with an excellent comprehensive benefits package., • Join a team of experienced, driven professionals who are passionate about what they do., • Make meaningful contributions to our products and company vision, with clear visibility and opportunities for career advancement., • Vibrant company culture that believes in working hard and celebrating together., • Work from our conveniently located office in the heart of Hell’s Kitchen. Benefits and Perks • Comprehensive health insurance includes medical, dental and vision coverage., • 401(k) Retirement Savings Plan with Employer Match, • Exclusive Corporate Discounts, • Commuter Benefits, • Company Paid Life Insurance, • And much more! DGA Security is proud to offer a comprehensive total rewards package. The firm also offers comprehensive health and well-being benefits, personal and professional development, career growth opportunities and a collegial and supportive culture. The anticipated pay range for this role is between $150,000 and $220,000 dollars which represents our good faith and reasonable estimate of the starting salary range at the time of posting. The actual rate offered for this position will be determined based on job-related, non-discriminatory factors, including qualifications and experience, geographic location, education, external market data and consideration of internal equity DGA is an Equal Opportunity Employer. Here, we believe that embracing innovation is not just a core value, but a responsibility. We are committed to building an inclusive and diverse workplace where everyone, regardless of race, gender, age, disability, sexual orientation, religion, or any other characteristic, feels valued and supported. We provide equal opportunities to all applicants and employees and strive to foster a culture where differences are celebrated, and everyone's voice is heard. Your unique perspectives and experiences are what drive us forward.

Job DescriptionDescription: About DGA DGA Security protects some of the world’s most recognized brands. With over 50 years of market leadership, we combine a proven foundation with a relentless drive to evolve. We don’t chase trends. We solve real problems with measurable impact. We are making a significant investment in video and AI as core pillars of our next phase of growth, and we are looking for the leader who will turn that investment into market leadership. The Role This is a true build-and-lead opportunity. You own the video business end-to-end—product strategy, system architecture, vendor ecosystem, and advanced technical execution. Your mandate is clear: transform video into a scalable, high-performance, high-margin business that wins complex opportunities and delivers flawlessly in the field. You will play the lead role in defining the technical vision for our video portfolio and operate beyond the scope of traditional sales engineering or support - owning the hardest problems and setting the standard for excellence. Responsibilities • Build and scale a structured, repeatable video and live monitoring offering, • Architect advanced surveillance systems for commercial and multi-site environments, • Own and solve non-standard, high-complexity system designs, • Establish best-in-class standards for design, deployment, and lifecycle support, • Own, lead and optimize key vendor partnerships (OpenEye, Axis, Speco, others), • Identify, evaluate and onboard next-generation technology, • Integrate AI analytics to elevate detection accuracy and response outcomes, • Partner with Sales to win high-value, technically complex deals, • Serve as the escalation point for the most challenging technical issues, • Drive system reliability, performance, and scalability across the installed base, • Reduce install friction and long-term support burden, • Create clarity and consistency through strong documentation and standards Success • Video becomes a major, accelerating revenue engine for DGA, • Systems are consistent, scalable, and operationally efficient, • AI meaningfully improves detection, response times, and differentiation, • DGA consistently wins more complex, high-value opportunities, • Installed systems are stable, high-performing, and easy to support Requirements: Requirements • 5–10+ years in commercial security, video, or related technology, • Strong IP networking and remote connectivity, • Proven experience designing multi-site, high-availability systems, • Advanced troubleshooting across hardware, software, and networks, • Experience integrating video with monitoring or security platforms, • Strong vendor management and product evaluation experience, • Demonstrated success building or scaling technical programs, • Deep experience with video surveillance systems (VMS, cameras, infrastructure), • Experience leveraging video system data and analytics to proactively identify issues, improve performance, and enhance monitoring outcomes, • Hands-on experience with AI-based video analytics tools and platforms, • Experience with platforms like OpenEye, Axis, Speco, or similar, • Remote guarding or live video monitoring experience From the moment you walk into our beautiful offices, you get the right entrepreneurial vibe with all the excitement and benefits you would expect. However, DGA is serious about fostering a healthy work/life balance and time spent with the team will confirm that. Most importantly you will have the chance to surround yourself with some of the best and brightest people around. What's In It for You • Competitive compensation with an excellent comprehensive benefits package., • Join a team of experienced, driven professionals who are passionate about what they do., • Make meaningful contributions to our products and company vision, with clear visibility and opportunities for career advancement., • Vibrant company culture that believes in working hard and celebrating together., • Comprehensive health insurance includes medical, dental and vision coverage., • 401(k) Retirement Savings Plan with Employer Match, • Exclusive Corporate Discounts, • Commuter Benefits, • Company Paid Life Insurance, • And much more! DGA Security is proud to offer a comprehensive total rewards package. The firm also offers comprehensive health and well-being benefits, personal and professional development, career growth opportunities and a collegial and supportive culture. The anticipated pay range for this role is between $150,000 and $170,000 dollars which represents our good faith and reasonable estimate of the starting salary range at the time of posting. The actual rate offered for this position will be determined based on job-related, non-discriminatory factors, including qualifications and experience, geographic location, education, external market data and consideration of internal equity DGA is an Equal Opportunity Employer. Here, we believe that embracing innovation is not just a core value, but a responsibility. We are committed to building an inclusive and diverse workplace where everyone, regardless of race, gender, age, disability, sexual orientation, religion, or any other characteristic, feels valued and supported. We provide equal opportunities to all applicants and employees and strive to foster a culture where differences are celebrated, and everyone's voice is heard. Your unique perspectives and experiences are what drive us forward.

Job Description Theater Manager Operations Department Based in New York, NY Who We Are As the collective voice of more than 19,000 members, the Directors Guild of America (DGA) helps empower directors and their teams to protect and enhance their creative and economic rights and strengthen their ability to develop meaningful, successful careers. Our members work in film, television, commercials, news, sports, and new media. What You’ll Do The DGA Operations Department is seeking an individual to fill the role of a part-time Theater Manager. This applicant should have strong communication and interpersonal skills. The applicant will join a team of Theater Managers responsible for the management of one of the most prominent private screening event facilities in Manhattan. This candidate will be responsible for acting as a liaison with studio/distributor contracts, catering companies, security vendors and theater patrons. This role is onsite only at the New York headquarters. Essential duties and Responsibilities • Provide the highest level of customer service to all DGA members, patrons, vendors, and colleagues., • Facilitate and support a variety of internal meetings and event rentals from small committee meetings to large screenings and receptions., • Communicate effectively with all levels of DGA management, DGA office staff, theater projection staff, janitorial staff, and building supervisor., • Assist in the setup, execution, and strike of assigned DGA meetings and/or events rentals., • The ideal candidate will also stand for long periods of time and will be expected to work well in a team environment., • Some lifting will be required., • Supervise areas., • Other duties as assigned. Qualifications • A background in theater operations, facility management, and/or security is preferred., • Must be available to work varied hours, including weeknights and weekends., • Professional appearance is essential., • Comply with strict business ethics guidelines., • Estimated 15-25 hrs./wk. What You’ll Get • 401(k) plan, • Pension Plan, • DGA movie screenings The salary range for this position is between $20 – $22 per hour. The DGA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

DGA is seeking a motivated Fire Systems Sales Specialist with combined Inside Sales / Business Development Representative (BDR) responsibilities. DGA Security is focused on fostering a healthy work/life balance. DGA employees work together to help ensure the highest level of service for our defined

Job DescriptionDescription: About the Role DGA is seeking a motivated Fire Alarm Sales Estimator with combined Inside Sales / Business Development Representative (BDR) responsibilities. This role is both customer-facing and technically oriented, requiring the ability to generate new opportunities with electrical and general contractors while accurately estimating parts and labor for fire alarm installations. Experience with Edwards (EST) or other major fire alarm manufacturers is strongly preferred. A strong working knowledge of FDNY regulations, NYC DOB requirements, and NFPA 72 is essential. Key Responsibilities Business Development & Inside Sales • Identify and develop new opportunities with ECs and GCs through outbound calls, emails, and networking., • Manage incoming bid requests (ITBs/RFPs), maintain bid calendars, and ensure timely responses., • Build strong relationships with contractor estimators and project managers to secure bid invitations., • Prepare scope letters, manage RFIs, and track addenda., • Perform detailed takeoffs from drawings and specifications (Division 28)., • Develop Bills of Materials (BOM), device counts, riser diagrams, and battery calculations., • Estimate equipment, labor, permits, programming, testing, and project management costs., • Prepare competitive proposals with alternates, value-engineering options, and clarifications., • Ensure all designs and estimates comply with FDNY, NYC DOB, NFPA 72, and local AHJ requirements., • Collaborate with engineering and operations teams for seamless project handoff after award., • Support change orders and re-pricing for scope revisions. Requirements: Required • 3+ years of experience in fire alarm estimating and/or inside sales., • Ability to read plans and specifications and produce accurate parts and labor estimates., • Strong understanding of FDNY approval processes, NFPA 72, and NYC construction standards., • Proficiency with estimating tools (Bluebeam, PlanSwift, Accubid) and CRM systems., • Experience with Edwards (EST) and other system manufacturers (Notifier, Siemens, Gamewell-FCI, Honeywell, etc.)., • NICET II or higher in Fire Alarm Systems (or actively pursuing)., • Familiarity with design-build and retrofit projects in NYC high-rise, healthcare, and commercial sectors. What's In It for You • Compensation: Base salary, uncapped commission structure, and bonus., • First year OTE: $150,000 - $185,000 with a base of $125,000., • Entrepreneurial work environment where you can make a true impact on our company with high-visibility., • Company provided Phone and laptop., • Comprehensive Insurance Coverage., • 401(k) Retirement Savings Plan & Employer Match., • Company Paid Life Insurance., • Access to Corporate Discounts. DGA Security is focused on fostering a healthy work/life balance. Most importantly you will have the chance to surround yourself with teammates that are nationally recognized within the Security Industry. DGA employees work together to help ensure the highest level of service for our defined clientele. Why DGA? We are the "Smart Security Company". For over 50 years, DGA has been the trusted security provider for iconic brands, luxury businesses, and high-risk industries nationwide. We don’t just sell security systems, we provide customized, high-tech solutions to protect what matters most. Our unparalleled full suite of Fire Systems Solutions includes: • Design & Installation, • Testing & Inspection, • 24/7 UL Listed, FDNY-approved monitoring centers DGA is an Equal Opportunity Employer. Here, we believe that embracing innovation is not just a core value, but a responsibility. We are committed to building an inclusive and diverse workplace where everyone, regardless of race, gender, age, disability, sexual orientation, religion, or any other characteristic, feels valued and supported. We provide equal opportunities to all applicants and employees and strive to foster a culture where differences are celebrated, and everyone's voice is heard. Your unique perspectives and experiences are what drive us forward.

Experience integrating video with monitoring or security platforms. DGA Security is proud to offer a comprehensive total rewards package. DGA Security protects some of the world’s most recognized brands.

Job DescriptionDescription: Job Summary The HR Operations Coordinator provides comprehensive administrative and operational support across HR functions, with a focus on DGA-specific processes, employee lifecycle management, internal communications, and on-site engagement activities. This role ensures efficient execution of HR services, supports employee experience initiatives, and maintains accurate documentation and system records. About Our Company DGA Security is a high-growth security technology company. Many of the world’s iconic brands trust DGA’s suite of security and monitoring services to protect their businesses, real estate and retail presences across North America. With over fifty years of market dominance, we are a rock-solid company that is lucky enough to leverage today’s evolving technologies to enjoy continued aggressive growth. From the moment you walk into our beautiful offices, you get the right entrepreneurial vibe with all the excitement and benefits you would expect. However, DGA is serious about fostering a healthy work/life balance and time spent with the team will confirm that. Most importantly you will have the chance to surround yourself with some of the best and brightest people around. Key Responsibilities DGA & Administrative Support • Serve as backup support for DGA-related functions., • Manage and process employment verifications., • Provide general shared services and HR administrative support., • Coordinate and support on-site events and employee engagement activities., • Manage recognition programs, including:, • Creating and distributing anniversary certificates., • Tracking and communicating monthly birthdays and anniversaries., • Develop and distribute internal communications, including:, • Newsletters, • Flyers (promotions, achievements, Tech of the Week), • Digital signage content, • Manage recurring communications such as:, • Weekly “Tech of the Week”, • Provide administrative support for onboarding processes, including system setup and documentation., • Support offboarding processes, including:, • Drafting letters and documentation, • Processing terminations across systems (IT, Paylocity, Tracker, etc.), • Process employee data and transactions in HR systems., • Maintain accurate digital records and support file digitization efforts., • Manage and respond to Jira tickets related to HR support., • Provide on-site and operational support for HR initiatives and events. Requirements: • Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience)., • 1–3 years of HR or administrative support experience preferred., • Experience with HRIS platforms (e.g., Paylocity) and ticketing systems (e.g., Jira) is a plus., • Strong organizational and multitasking skills with attention to detail., • Excellent written and verbal communication skills., • Ability to handle sensitive information with confidentiality. What's In It for You • Competitive compensation with an excellent comprehensive benefits package., • Join a team of experienced, driven professionals who are passionate about what they do., • Make meaningful contributions to our products and company vision, with clear visibility and opportunities for career advancement., • Vibrant company culture that believes in working hard and celebrating together., • Work from our conveniently located office in the heart of Hell’s Kitchen. Benefits and Perks • Comprehensive health insurance includes medical, dental and vision coverage., • 401(k) Retirement Savings Plan with Employer Match, • Exclusive Corporate Discounts, • Commuter Benefits, • Company Paid Life Insurance, • And much more! DGA Security is proud to offer a comprehensive total rewards package. The firm also offers comprehensive health and well-being benefits, personal and professional development, career growth opportunities and a collegial and supportive culture. The anticipated pay range for this role is between $55,000 and $60,000 dollars which represents our good faith and reasonable estimate of the starting salary range at the time of posting. The actual rate offered for this position will be determined based on job-related, non-discriminatory factors, including qualifications and experience, geographic location, education, external market data and consideration of internal equity. DGA is an Equal Opportunity Employer. Here, we believe that embracing innovation is not just a core value, but a responsibility. We are committed to building an inclusive and diverse workplace where everyone, regardless of race, gender, age, disability, sexual orientation, religion, or any other characteristic, feels valued and supported. We provide equal opportunities to all applicants and employees and strive to foster a culture where differences are celebrated, and everyone's voice is heard. Your unique perspectives and experiences are what drive us forward.

Many of the world's iconic brands trust DGA's suite of security and monitoring services to protect their businesses, real estate and retail presences across North America. However, DGA is serious about fostering a healthy work/life balance and time spent with the team will confirm that. Serve as bac

Serve as backup support for DGA-related functions. DGA Security is proud to offer a comprehensive total rewards package. DGA is an Equal Opportunity Employer.

DGA Security is a high-growth security technology company. Many of the world's iconic brands trust DGA's suite of security and monitoring services to protect their businesses, real estate and retail presences across North America. However, DGA is serious about fostering a healthy work/life balance a