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Job Description Summary This position will be located in East Hanover, NJ. Job Description Novartis is on a mission to transform medicine and improve lives worldwide. As a global leader in healthcare, we leverage advanced technology and data to deliver patient-centric solutions, enhance customer engagement, and drive innovation. The Insights and Decision Science (IDS) team is dedicated to enabling improved decision making at Novartis by leveraging superior data to identify actionable insights that drive enhanced performance. We collaborate closely with the US business, bringing insights and challenging ideas to empower smarter, data-driven decision-making. The US CRM organization sits within IDS, and plays a crucial role in driving the transformation to a Customer 360 operating model. Reporting into the VP, Head of CRM Product Management and Strategy, this role is crucial in setting the vision and driving transformation for CRM for the US commercial organization for Novartis US. The Executive Director, Customer Relationship Management (CRM) Product Strategy is responsible for creating and driving a world-class product strategy practice within Novartis US CRM. This role sets the standard for the enterprise CRM product vision and strategic alignment, acting as a key partner to business and IT leadership. The ED, CRM drives vision creation and alignment, strategic prioritization, operational efficiencies, and innovative delivery strategies. Core responsibilities include building and leading a top-talent product strategy team, defining success metrics at the portfolio level (such as OKRs, adoption rates, business impact, and strategic value delivery), identifying opportunities to create, improve, and scale business processes using both traditional and agentic solutions, and overseeing resource allocation and investment decisions to balance innovation with operational needs. The role also requires deep collaboration across the organization to ensure cross-functional alignment and successful transformation. Major Accountabilities: * Define and execute a CRM product strategy and vision that aligns with Novartis business goals and serve as the primary point of contact for executive leadership on CRM strategy * Build and lead a top-talent product strategy team. * Define success metrics at the portfolio level:including OKRs, adoption rates, business impact, and strategic value delivery. * Identify opportunities to create, improve, and scale business processesusing traditional and agentic solutions. * Oversee resource allocation and investment decisions,balancing innovation with operational needs. * Establish and maintain strong working relationships with key internal stakeholders, including US Commercial business unit leaders, IT, Insights & Decision Science (IDS), and external partners such as CRM vendors and implementation consultants. * Collaborate closely across the CRM teamto ensure cross-functional alignment and optimization. * Collaborate with program teamsto ensure business process changes integrate with all aspects of transformation. * Evangelize the CRM strategyand impact across the organization (e.g., stakeholder meetings, leadership forums, and Sales meetings). * Maintain a deep understanding of the Life Sciences CRM landscape including Salesforce and Veeva, as well as best practices across different industries. * Maintain a deep understanding of the US commercial strategyand secure support from relevant business entities and stakeholders. Experience: Novartis seeks an accomplished product strategy leader with experience and demonstrated success transforming CRM within commercial operations. Strong management, partnership, and intellectual maturity are needed. A comprehensive understanding of best practices in CRM and AI applications for pharmaceutical sales and marketing, and the dynamics of the global healthcare environment is crucial. * Bachelor's degree in related field is required; Master of Science and/or MBA preferred * 10+ years of experience in technology strategy, innovation, or leadership roles, preferably in the pharmaceutical, healthcare, or CRM sectors * Deep understanding of the CRM landscape (Sales, Marketing and Service), including Salesforce, Veeva, and the major and evolving players in the ecosystem * Deep understanding of the pharmaceutical industry, including regulatory requirements, market dynamics, and emerging AI technologies * Experience developing and executing a long-term strategic technology vision that aligns with enterprise commercial and innovation goals * Strong understanding of generative AI technologies, machine learning, and data analytics, with a focus on practical applications * Excellent leadership skills with the ability to build and lead high-performing teams of AI specialists * People management experience within CRM, AI, technology, or data-driven environments required * Must possess an ability to foster cross-functional alignment of key stakeholders to create a disciplined, ambitious, and collaborative, global, commercial CRM strategy * Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions * Experience in leading a organizational transformation, including change management, communication strategy, and risk and compliance mitigation * Ability to adapt strategies and approaches in a rapidly evolving technological landscape The pay range for this position at commencement of employment is expected to be between $204,400.00 and $379,600.00 a year; however, while salary ranges are effective from 1/1/25 through 12/31/25, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, the employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $204,400.00 - $379,600.00 Skills Desired Advertising Campaigns, Brand Awareness, Brand Management, Data Analytics, Digital Marketing, Email Marketing, Go-To-Market Strategy, Marketing Communications, Marketing Strategy, Market Research, Press Releases, Social Media, Strategic Marketing

Job Description Summary Location: #LI-Hybrid Novartis is on a mission to transform medicine and improve lives worldwide. As a global leader in healthcare, we leverage advanced technology and data to deliver patient-centric solutions, enhance customer engagement, and drive innovation. The Insights and Decision Science (IDS) team is dedicated to enabling improved decision making at Novartis by leveraging superior data to identify actionable insights that drive enhanced performance. We collaborate closely with the US business, bringing insights and challenging ideas to empower smarter, data-driven decision-making. The US CRM organization sits within IDS and plays a crucial role in driving the transformation to a next-generation Customer360 operating model. The Director, CRM (Customer Relationship Management) Product Operations serves as the operational leader for the US CRM product organization, defining the operating model and standard ways of working that enable consistent, high-quality delivery. This role streamlines end-to-end delivery workflows, governs release management and quality standards, and manages the tools, dashboards, and data infrastructure used to monitor performance. Partnering closely with product, engineering/IT, design, and business leaders, the Director removes systemic bottlenecks and scales successful innovations into reliable, repeatable operations This position will be located at East Hanover, NJ and will not have the ability to be located remotely. This position will require 10% travel as defined by the business (domestic and/ or international). Job Description Key Responsibilities: • Own the CRM product operating model and scalable delivery processes, • Manage the product ops tool stack and data/dashboards for execution, • Govern release management, readiness, and quality standards, • Drive cross-functional alignment and removing delivery bottlenecks, • Enable continuous improvement, KPI monitoring, and executive reporting Essential Requirements: • Education: Bachelor's degree in Business, Information Systems, Product Management, or related field., • 7+ years of experience in product operations, product management, operations management, or related leadership roles (regulated industry experience preferred)., • Proven success designing and implementing scalable product operating models and standard ways of working., • Strong knowledge of the product development lifecycle and Agile/DevOps ways of working; ability to partner effectively with engineering/IT leadership., • Experience managing product tool stacks and building KPI-driven operational dashboards and reporting. Desirable Requirements: • Knowledge of the pharmaceutical industry, including IT governance and regulatory considerations (highly desirable)., • Experience in regulated industries, such as pharmaceutical, healthcare, financial services, or technology sectors (preferred) The salary for this position is expected to range between $185,500.00 - $344,500.00 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $185,500.00 - $344,500.00 Skills Desired Agility, Agility, Brand Analysis, Brand Awareness, Commercial Excellence, Cross-Functional Collaboration, Customer Engagement, Customer Experience, Customer Insights, Data Strategy, Digital Marketing, Go-To-Market Strategy, Healthcare Needs, healthcare outcomes, Influencing Skills, Inspirational Leadership, launch products, Marketing Strategy, Media Campaigns, People Management, Product Marketing, Product Roadmap, Return on Investment (ROI), Stakeholder Engagement, Stakeholder Management {+ 2 more}

Job Description Summary Location: DWA. The ideal location for this role is East Hanover, NJ, but remote work may be possible (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. If associate is remote, all home office expenses and any travel/lodging to specific East Hanover site for periodic live meetings will be at the employee's expense. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require up to 25% travel. Full time Novartis will not sponsor Visas for this position and location. At Novartis, we are re imagining how clinical trials are designed, delivered, and scaled-placing digital, operational data and AI at the heart of execution. As Head of GCO Technology & AI, you will define and lead the end to end technology, operational data and AI strategy for Global Clinical Operations (GCO), shaping how innovation translates into faster, higher quality outcomes for patients worldwide. Job Description This is a high visibility, enterpriseshaping leadership role, accountable for leveraging technology and AI-driven solutions in transforming clinical operations. You will lead largescale transformation in a GxPregulated environment, balancing ambition with pragmatism-delivering solutions that work at scale and drive measurable business impact. Your purpose You will ensure that GCO is equipped with modern, secure, compliant and scalable digital capabilities, enabling worldclass clinical delivery, operational efficiency and datadriven decisionmaking. Partnering closely with GCO Leadership, enterprise Technology and AI teams, and key external partners, you will industrialize AI, clinical technology and analytics solutions that enhance execution, strengthen quality and accelerate cycle times across the clinical portfolio. Key responsibilities Strategic leadership & transformation * Define and execute the multiyear GCO digital, operational data and AI strategy, aligned with Novartis enterprise priorities. * Serve as a trusted advisor to the GCO Leadership Team on digital transformation, AI enablement, automation and technology investment decisions. * Lead a major transformation agenda, shifting manual, fragmented processes into AIenabled, orchestrated workflows at scale. Technology, data & AI delivery * Own delivery across six core capability pillars, including AI delivery, data analytics and visualization, technology platforms supporting study, site and clinical data operations, and metadata standards and integration. * Identify, prioritize and industrialize highvalue AI and GenAI use cases in a regulated environment, ensuring measurable outcomes. * Oversee platform roadmaps, vendor partnerships, cybersecurity, data privacy, and quality standards across the GCO technology landscape. People & change leadership * Lead and inspire a global organization of ~80 professionals across AI, operational data, analytics and technology platforms. * Build futureready capability in AI, data science, analytics and platform leadership. * Drive change management with a strong people focus-leading through influence in a complex, matrixed environment where adoption is as critical as technology. Operational excellence & compliance * Ensure reliable, ontime and withinbudget delivery of GCO technology and AI initiatives. * Maintain full compliance with GxP, data integrity, cybersecurity and regulatory requirements. * Establish scalable governance models, operating frameworks and crossfunctional ways of working to support global execution. What you will bring Experience & expertise * 10+ years of senior leadership experience in digital, data or technology roles within pharma, CRO, biotech or other highly regulated industries. Experience working within a GXP-regulated environment is essential. * Deep understanding of clinical operations systems (e.g. CTMS, eTMF, RTSM, clinical data platforms). * Proven track record of scaling AI / ML solutions in regulated environments, with strong delivery and change outcomes. * Excellent track-record of delivering large-scale digital transformations * Strong knowledge of drug development and GxP standards. * Demonstrated success leading large, global, multidisciplinary teams and enterpriselevel transformation programs. Leadership capabilities * Changefirst mindset-able to inspire, influence and bring people through transformation. * Strategic yet pragmatic, with a strong execution bias and focus on outcomes. * Exceptional communication skills with the credibility to partner with senior leaders in a high support, high challenge environment. * High emotional intelligence and the ability to lead through complexity and ambiguity in a matrix environment. Education * Advanced degree in Technology, Data Science, Engineering, Life Sciences or equivalent. * MBA or equivalent leadership qualification is advantageous. The salary for this position is expected to range between $248,500 and $461,500 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills andexperience, and upon joining Novartis will be reviewed periodically. Novartis may change the publishedsalary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of therole, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life anddisability benefits, a 401(k) with company contribution and match, and a variety of other benefits. Inaddition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. To learn more about the culture, rewards and benefits we offer our people click here. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $248,500.00 - $461,500.00 Skills Desired AI Adoption, AI Agents, AI Integration, AI Systems, Artificial Intelligence (AI), Artificial Intelligence Technologies, Change Management, Change Process Management, IT Change Management

Job Description SUMMARY: The Consumer Strategy Lead role is responsible for designing, executing, and optimizing the bank’s sales strategies to ensure performance. in support of achieving the bank’s strategic plan. This role provides thought leadership and strategies that frame organizational opportunities and challenges that Columbia Bank is faced with ensuring the bank has a strong understanding of the business dynamics and has the necessary information and insights to make strong strategic decisions that drive performance aligned to the Strategic Business Plan and its goals. Working closely with the 1st SVP of Sales and Strategy and the Sales Enablement Team, the Consumer Strategy Lead creates and defines strategy, champions stakeholder engagement, and oversees strategic implementation of key initiatives and programs. The ideal candidate is a strong communicator, strategic thinker, and collaborative leader with proven experience in strategy creation, stakeholder engagement, and organizational transformation. Define and develop strategies to enable performance and achieve business plan targets • Develop and execute coordinated, data-informed, forward-thinking sales strategies to achieve deposit, new customer, and revenue growth., • Analyze market trends and internal customer data to deliver new business and segment opportunities. Identify new market opportunities, growth segments, and design value propositions to attract new niche segments., • Create strategies to further embed fee revenue generating businesses into daily practices and uncover new partnerships to mature businesses., • Evaluate new business opportunities, partnerships, or acquisitions that support strategic goals., • Support branch expansion and optimization market plan with a focus on de novo branch growth., • Collaborate with external partners and FinTech’s to monitor financial trend and capture data points to ensure business growth mind set and programming., • Partner with Marketing, Retail, Commercial Banking, and Product and Digital teams to create integrated campaigns and referral strategies., • Analyze and report on sales performance, providing insights and recommendations for improvement. Prepare and deliver reports on financial performance and strategic initiatives., • Facilitate execution of strategic- roadmaps in collaboration with key stakeholders., • Creation of sales campaigns, and the launch of value propositions and sales programming to drive deposit growth., • Lead cross-functional partnerships with senior stakeholders and executive leadership, orchestrating integrated business strategies that advance priorities and achieve the goals of Columbia Bank., • Champion and develop the creation of strategic- roadmaps that support stakeholder insights and decision making on key opportunities and challenges the bank is facing., • Mentor, and support team members, providing clear direction, fostering professional growth, and ensuring work aligns with department objectives., • Collaborate cross-functionally with internal stakeholders and leadership to support integrated strategic efforts and client experience efforts., • Bachelor’s degree., • MBA or Master’s degree in a related field., • Strong writing and verbal communication skills, with experience working in highly matrixed organizations., • Proven ability to plan and lead high-profile initiatives with attention to detail and stakeholder engagement., • Strong story-telling skills with the ability to influence stakeholders at all levels., • Ability to build, understand, and communicate strategies to optimize performance and educate stakeholders., • Strong Proficiency in Microsoft Excel and PowerPoint., • Medical, Dental, Vision and Rx which are contributory., • Bonus programs., • Employee Stock Option Program (ESOP)., • Life Insurance, Long Term Disability and Accidental Death and Dismemberment (LTD&AD&D)., • Paid Time Off (PTO) which includes Personal and Vacation Time., • Paid Sick Time., • Bank Holidays. This role is eligible for a hybrid schedule; 3 days in the office and 2 days work from home based on business need. Columbia Bank and its affiliates is an Equal Opportunity Employer, including individuals with disabilities and veterans.

Job Description Summary #LI-Remote This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require 30% travel. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible to you. Company will not sponsor visas for this position. The Director, Future Field Engagement Strategy - Role Design shapes the future of Novartis' field organization, ensuring customer engagement is delivered with intention, scale, and meaningful impact. This role designs new and evolving field roles and helps define how the field is deployed to best serve changing customer needs, engagement models, and therapeutic strategies. By reimagining "field roles" as part of an integrated ecosystem-spanning human teams, digital capabilities, and AI enabled solutions - this leader brings clarity and purpose to how value is created. Through modern role frameworks that thoughtfully blend human expertise with intelligence and automation, this role helps keep the field organization agile, efficient, and ready for what's next. Job Description Key Responsibilities: • Lead the design and evolution of field roles, aligning responsibilities to customer archetypes, targeting strategies, and modern engagement models., • Define clear role competencies, accountabilities, and interfaces to create clarity, reduce overlap, and enable strong crossrole collaboration., • Develop field deployment models that optimize resource allocation and effectiveness across therapeutic areas and portfolios., • Reimagine field roles as part of an integrated engagement ecosystem, thoughtfully balancing human expertise, digital capabilities, and AIenabled solutions., • Partner closely with People & Organization (P&O), Field Leadership, and Capability teams to align role design with talent strategies, capability needs, and organizational priorities., • Clearly articulate role architectures, interfaces, and talent pathways to support development, mobility, and longterm sustainability., • Establish clear boundaries between role architecture and capability building, enabling shared ownership and seamless collaboration with talent development teams., • Create clear documentation and guidance to ensure field role designs are consistently understood and applied across the organization., • Monitor market dynamics, competitor models, and internal feedback to continuously refine and evolve field role design., • Champion a culture of innovation, adaptability, and continuous improvement in how field roles are designed and deployed. Essential Requirements: • Bachelor's degree required from 4-year college or university., • 8+ years' experience in field force strategy, role design, or organizational effectiveness, within pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed teams. We also welcome candidates from other complex environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors., • Demonstrated experience designing and evolving role architectures within large, complex, matrixed organizations., • Deep understanding of field deployment models, account team structures, and crossfunctional engagement in dynamic environments., • Proven ability to partner effectively with People & Organization (P&O), field leadership, and capability teams to drive role transformation and alignment., • Strong strategic, analytical, and facilitation skills, with the ability to translate complexity into clear, actionable frameworks., • Exceptional written and verbal communication skills, enabling clarity, alignment, and shared understanding across diverse stakeholders., • Experience building scalable, datainformed models that balance insight, execution, and organizational agility. Desirable Requirements: • Experience leading or contributing to transformation initiatives within commercial, field, consulting, or fastgrowing healthcare or technology environments, including exposure to largescale change programs., • Familiarity with modern commercial ecosystems - such as digital engagement platforms, CRM systems, emerging technologies, and/or sales, marketing, or customerfacing roles - that inform how organizations engage customers at scale. Novartis Compensation Summary: The salary for this position is expected to range between $185,500 and $344,500 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $185,500.00 - $344,500.00 Skills Desired Business Planning, Business Reviews, customer relationship management, Customer Requirements, Customer Service, Employee Onboarding, Financial Literacy, Influencing Skills, Operations, problem solving techniques, Resource Allocation, Sales, Sales Force Effectiveness, Sales Operations, Sales Targets, Selling Skills, Strategic Planning, Technical Skills

Job Description Summary The location for this role is East Hanover, NJ. Job Description Novartis seeks an Executive Director with extensive experience in AI strategy development and execution. The ideal candidate will have a proven ability to lead AI initiatives and possess a deep understanding of AI best practices and pharmaceutical data and external data vendors. The Executive Director of Functional AI and Process Excellence, works with a team of other EDs of Functional AI and Process Excellence leads across Novartis as part of a Functional Working Group, to elevate NVS capabilities, catalyze adoption, accelerate culture change and pull-through process changes in close partnership and coordination with the Function Head, or a member of the Function leadership team. Reporting to the Head of AI & Innovation, Insights and Decision Sciences, this role serves as a thought leader and catalyst for AI adoption, process mapping and optimization, guiding functional teams in leveraging AI to enhance business performance. By fostering a strong AI culture, implementing best practices, and ensuring alignment with the broader AI strategy, this role will enable Novartis to maximize the value of AI investments within their respective functional areas. This role is also accountable as a standing member of the AI Functional Working Group, is accountable to fully participate and drive functional adoption of enterprise standards, governance and pull-through of AI and Data programing, training and other centrally created use cases, programs and initiatives, the Process Excellence team and their respective functional areas, ensuring that AI solutions, Process Optimizations are strategically deployed, governed effectively, and continuously optimized to support enterprise-wide objectives. Major Accountabilities: * Lead efforts in function to embed AI into functional workflows, ensuring AI solutions enhance decision-making, operational efficiency, and business impact. * Foster a culture of innovation and data-driven decision making within each function to promote knowledge-sharing, cross-functional collaboration, and the scaling of successful AI initiatives. * Provide oversight on AI deployment within functions, ensuring adherence to governance frameworks, regulatory requirements, and ethical AI principles. * Establish performance objectives for other in functional AI efforts, leads and implement metrics to measure AI's impact on functional and business goals, ensuring AI value realization is consistently assessed. * Ensure functional area teams have knowledge of available AI applications * Identify, assess, and prioritize AI opportunities within functions, ensuring AI initiatives are strategically aligned, scalable, and focused on high-value business outcomes. * As part of the AI Functional Working Group, ensure Novartis stays at the forefront of AI-driven healthcare transformation by leveraging cutting-edge AI practices to enhance the organization's competitive edge in healthcare. * Work across General Management, Marketing, Customer Engagement, Market Access, Novartis Patient Support, and Medical to drive AI-led innovation, ensuring AI is leveraged effectively to enhance business performance. * As a core member of the AI Functional Working Group (FWG) the AI lead is accountable to the Head of AI Strategy and Innovation to ensure functional AI opportunities are aligned with the US strategy, and executed in alignment and coordination with AI governance. * Lead efforts in function to identify key processes, partner on process mapping (within the function and BPE) and identification of opportunities to drive future efficiency, effectiveness and technology opportunities Requirements: Bachelor's or Master's degree in Information Management, Computer Science, Business Administration, or related field. Additional qualifications are as follows: * Ten plus years of experience in AI strategy, digital transformation, data science, or product management, with a focus on AI adoption within large, matrixed organizations * Deep knowledge of AI and data technologies (e.g., machine learning, NLP, predictive analytics) and their application in commercial, medical, and operational functions * Deep understanding of the functional area landscape, including strong focus on strategic insights, decision science, and/or analytics within the respective domain * Proven leadership experience in driving AI adoption, managing cross-functional teams, and influencing senior stakeholders to align AI initiatives with business goals * Experience in AI governance, ethics, and compliance, ensuring responsible AI deployment that aligns with regulatory and industry standards * Track record of building and scaling functional AI excellence, fostering collaboration, knowledge-sharing, and capability-building within an organization * Exceptional communication and executive presence, with the ability to engage and influence senior leadership, present AI insights, and drive strategic decision-making * Passion for innovation and continuous learning, staying ahead of AI advancements, emerging trends, and best practices to drive long-term AI transformation The pay range for this position at commencement of employment is expected to be between $194,600.00 to $361,400.00 a year; however, while salary ranges are effective from 1/1/26 through 12/31/26, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, the employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $194,600.00 - $361,400.00 Skills Desired Budget Management, Business Acumen, Digital capabilities, Effective use of technology, Operational Excellence Projects, Performance Management, Project Management, Risk Management, Service Delivery Management, Stakeholder Management, Strategic Leadership, Strategic Planning, Talent Development

Job Description Summary Location: #LI-Hybrid Novartis is on a mission to transform medicine and improve lives worldwide. As a global leader in healthcare, we leverage advanced technology and data to deliver patient-centric solutions, enhance customer engagement, and drive innovation. The Insights and Decision Science (IDS) team is dedicated to enabling improved decision making at Novartis by leveraging superior data to identify actionable insights that drive enhanced performance. We collaborate closely with the US business, bringing insights and challenging ideas to empower smarter, data-driven decision-making. The US CRM organization sits within IDS and plays a crucial role in driving the transformation to a next-generation Customer360 operating model. The Director, CRM (Customer Relationship Management) Portfolio Management leads portfolio strategy, investment governance, and resource allocation for the US CRM transformation-ensuring CRM initiatives are aligned to business priorities and deliver measurable value. This role provides portfolio-level visibility into performance, risks, and tradeoffs, partnering closely with Finance, Product Strategy, Product Management, and IDS stakeholders to balance innovation, transformation, and core operations. This position will be located at East Hanover, NJ and will not have the ability to be located remotely. This position will require 10% travel as defined by the business (domestic and/ or international). Job Description Key Responsibilities: • Define and maintain the integrated CRM portfolio strategy and roadmap aligned to business priorities, • Lead portfolio resource allocation, capacity planning, and financial coordination (budgeting, forecasting, and investment planning) with Finance and budget owners., • Establish and run portfolio governance (decision rights, funding thresholds, steering forums), enabling timely, value-based prioritization and tradeoff decisions., • Monitor portfolio health, KPIs, and value realization; provide transparent reporting on performance, risks, dependencies, and strategic impact to leadership., • Partner across IDS pillars, Product Strategy, Product Management, IT, and CRM Labs to integrate the innovation pipeline and align stakeholders on priorities. Essential Requirements: • Education: Bachelor's degree in Business, Finance, Strategy or related field., • Minimum 7+ years of experience in portfolio management, consulting, strategic planning, or related leadership roles; experience in pharma/healthcare/technology preferred., • Proven ability to manage large-scale investment portfolios, resource allocation, and capacity planning in complex, matrixed organizations., • Strong financial acumen, including budgeting/forecasting, ROI analysis, and business case development in partnership with Finance., • Experience establishing portfolio governance and executive decision forums, with demonstrated ability to manage risks, dependencies, and strategic tradeoffs. Desirable Requirements: • Master's/MBA or portfolio management certification preferred), • Knowledge of the pharmaceutical industry, including commercial strategy and investment cycles (highly desirable) The salary for this position is expected to range between $185,500.00 and $344,500.00 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $185,500.00 - $344,500.00 Skills Desired Agility, Agility, Brand Analysis, Brand Awareness, Commercial Excellence, Cross-Functional Collaboration, Customer Engagement, Customer Experience, Customer Insights, Data Strategy, Digital Marketing, Go-To-Market Strategy, Healthcare Needs, healthcare outcomes, Influencing Skills, Inspirational Leadership, launch products, Marketing Strategy, Media Campaigns, People Management, Product Marketing, Product Roadmap, Return on Investment (ROI), Stakeholder Engagement, Stakeholder Management {+ 2 more}

Job Description Summary #LI-Hybrid Novartis is on a mission to transform medicine and improve lives worldwide. As a global leader in healthcare, we leverage advanced technology and data to deliver patient-centric solutions, enhance customer engagement, and drive innovation. The Insights and Decision Science (IDS) team is dedicated to enabling improved decision making at Novartis by leveraging superior data to identify actionable insights that drive enhanced performance. The US CRM organization sits within IDS and plays a crucial role in driving the transformation to a Customer 360 operating model. Reporting to the Executive Director, CRM Adoption & Enablement, this role serves as the enablement lead for one or many functions, responsible for translating CRM capabilities into practical, intuitive, and high-impact experiences that drive sustained adoption and commercial value for field teams and/or internal users. The Director, Platform Enablement is responsible for driving CRM adoption and enablement for teams across Novartis US. This role ensures that users are equipped with the training, tools, and real-world support needed to effectively leverage CRM capabilities in their customer and partner interactions and workflows. This position will be located at the East Hanover, NJ site and will not have the ability to be located re-motely. This position will require 15% travel as defined by the business (domestic and/ or international. There are 4 positions available. Job Description Major Accountabilities: Enablement Strategy & Delivery • Develop and execute a comprehensive enablement strategy forusers, aligned with CRM transformation goals andfunction-specificobjectives, • Design and deliver role-specific training programs, job aids, and enablement resources tailored todifferent userparsonas, including, for example,field sales and customer engagement workflows, • Align enablement strategy with commercial performance goals such as targeting effectiveness, call execution quality, and customer engagement metrics, • Design and implement train-the-trainer sessions to build internalexpertiseand scale enablement efforts. Empower selected field leaders and subject matter experts to deliver training, coach peers, and reinforce CRM adoption across teams., • Partner withMedical,Sales and Commercial leadershipand enablement teamsto understand user needs, pain points, and adoption barriers specific to customer-facing interactions, • Own and drive adoption KPIs,establishingmetrics that reflect sustained CRM engagement and commercial impact, • Drive sustained adoption of CRM capabilities through proactive engagement, coaching, and field support, • Conduct field engagement activities (e.g., ride-alongs, field feedback sessions) to create practical, field-ready enablement and understand real-world challenges, • Monitor adoption metrics and user feedback toidentifygaps and continuously improve enablement approaches, • Partner with Communications to ensure users receivetimely, relevant messaging about CRM updates and initiatives, • Collaboratewith other Platform Enablement leads tosharebest practices and ensure consistency across enablement programs, • Coordinate with IT, training, and commercial operations teams to synchronize enablement activities with system rollouts and sales cycles, • Establish enablement governancestandards forto ensure quality, consistency, and field impact, • Track and report on vertical adoption KPIs, training completion, user satisfaction, and field-driven commercial metrics forfunction-specificaudiences, • Present enablement progress and insights to executive leadership and Commercial stakeholders, • Partner with the ED to drive sustained adoption of CRM capabilities Novartis seeks an accomplished enablement andchangemanagement leader withdemonstratedsuccess driving technology adoption withincommercialfunctions. Strong understanding of commercial operations, field dynamics, and the ability to translate complex capabilities into field-ready experiences are essential. Essential Requirements: • Bachelor's degree required; Master's degree, MBA, or commercial/sales operations background preferred, • 7+ years in enablement, training, consulting, change management, or related roles, preferably supporting Sales,Medical,Customer/PatientEngagement, or field force functions, • Demonstrated success driving adoption of CRM or enterprise technology solutions within commercial or sales teams, • Proven ability to coach and influenceleadership and fieldteams on technology adoption and best practices, • Strong understanding of pharmaceutical workflows, customer/patientengagement practices, and field operations, • Experience working closely with field teams to understand practical, real-world enablement needs and create field-ready solutions, • Experience designing and delivering role-specific training and enablement programs at scale to diverse populations, • Excellent stakeholder management skills with the ability to partner effectively with leadership and field teams, • Proven matrix leadership experience in complex pharmaceutical or healthcare enterprise environments, • Knowledge of CRM platforms (Salesforce, Veeva) and their application in commercial sales contexts Novartis Compensation Summary: The salary for this position is expected to range between $185,500 and $344,500 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $185,500.00 - $344,500.00 Skills Desired Agility, Agility, Brand Analysis, Brand Awareness, Commercial Excellence, Cross-Functional Collaboration, Customer Engagement, Customer Experience, Customer Insights, Data Strategy, Digital Marketing, Go-To-Market Strategy, Healthcare Needs, healthcare outcomes, Influencing Skills, Inspirational Leadership, launch products, Marketing Strategy, Media Campaigns, People Management, Product Marketing, Product Roadmap, Return on Investment (ROI), Stakeholder Engagement, Stakeholder Management {+ 2 more}

Job Description Summary Location: #LI-Hybrid Novartis is on a mission to transform medicine and improve lives worldwide. As a global leader in healthcare, we leverage advanced technology and data to deliver patient-centric solutions, enhance customer engagement, and drive innovation. The Insights and Decision Science (IDS) team is dedicated to enabling improved decision making at Novartis by leveraging superior data to identify actionable insights that drive enhanced performance. We collaborate closely with the US business, bringing insights and challenging ideas to empower smarter, data-driven decision-making. The US CRM organization sits within IDS and plays a crucial role in driving the transformation to a next-generation Customer360 operating model. Reporting into the VP, Head of CRM Product Management, the ED, CRM Product Management, Data & AI will play a leadership role in the strategy, development, and implementation of best practice Data and AI capabilities within the US CRM ecosystem. This "hands-on" role is pivotal in transforming the CRM operating model by integrating advanced analytics, machine learning, and agentic solutions to deliver a world-class, customer-centric experience. The ED, CRM Product Owner, Data & AI partners closely with business and IT leadership to build a robust data foundation and activate AI-driven transformation across the US commercial organization. This position will be located at East Hanover, NJ and will not have the ability to be located remotely. This position will require 20% travel as defined by the business (domestic and/ or international) Job Description Key Responsibilities: • . Drive CRM Data & AI Integration: Champion the adoption of advanced data analytics and AI technologies to optimize CRM processes, elevate customer engagement, and deliver actionable insights across the organization., • Own CRM Data & AI Product Vision, Roadmap, and Delivery: Develop a deep understanding of the current product, business, industry, and technical landscapes. Define, communicate, and execute the vision and strategy for Data & AI capabilities within CRM, ensuring every initiative is aligned with business goals and stakeholder needs., • Gather CRM Data & AI Requirements: Gather and interpret business needs, translating them into system and process improvements powered by Data & AI., • Deliver Product Management Excellence: Establish and uphold high standards for product management delivery by driving disciplined execution, ensuring predictable and high-quality product releases, and continuously improving delivery processes to achieve business outcomes and stakeholder satisfaction., • Transform Business Processes: Analyze current business processes and gaps, then design, implement, and scale improvements using data-driven and AI-enabled solutions to drive operational excellence., • Lead Cross-Functional Collaboration: Facilitate collaboration between senior business leaders and working teams, actively securing input, feedback, and alignment on Data & AI initiatives to accelerate transformation., • Ensure Governance & Compliance: Establish and enforce governance frameworks that guarantee all Data & AI initiatives meet regulatory, privacy, and compliance requirements., • Build and Develop High-Performing Teams: Recruit, mentor, and lead groups of Product Owners, managing dependencies between backlogs and fostering a culture of innovation and continuous improvement., • Translate Business Needs into Solutions: Gather, interpret, and prioritize business requirements, converting them into system and process enhancements powered by Data & AI., • Drive Change Enablement: Proactively align stakeholders, identify risks, and remove barriers to ensure successful adoption and sustained progress of Data & AI initiatives., • Evangelize CRM Strategy: Promote the CRM strategy and communicate impact across the organization through stakeholder meetings, leadership forums, and targeted communications., • Optimize CRM Investment: Prioritize and implement best practices (e.g., clicks vs. code, agentic vs. manual, UX optimization), and conduct build vs. buy analyses to maximize the value of CRM investments., • Maintain a deep understanding of the Life Sciences CRM Data and AI landscape including Salesforce and Veeva, as well as best practices across different industries. Novartis seeks an accomplished product management leader with experience and demonstrated success transforming CRM, and Data & AI programs within commercial operations. Strong management, partnership, and intellectual maturity are needed. A comprehensive understanding of best practices in CRM Data and AI applications for pharmaceutical sales and marketing, and the dynamics of the global healthcare environment is crucial. Essential Requirements: Education: Bachelor's degree in related field is required; Master of Science and/or MBA preferred • Proven success in leading product management for large-scale CRM transformation, including accountability for delivery, change management, UX, Governance, communication strategy, and risk and compliance mitigation, • Minimum 10+ years of experience in product management, technology strategy, innovation, or leadership roles, preferably in the pharmaceutical, healthcare, or CRM sectors, • Deep understanding of the CRM landscape (Sales, Marketing and Service), including Salesforce (Agentforce, Marketing Cloud, Health Cloud, Data Cloud, Core platform), Veeva, and the major and evolving players in the ecosystem., • Deep expertise in CRM, AI, and Data platforms and architectures (e.g., Salesforce, Salesforce Data Cloud, Veeva, OpenAI, Snowflake, or similar data lake technologies)., • Advanced experience designing, implementing, and integrating AI technologies-including generative AI, machine learning models, and agentic solutions-into CRM ecosystems to drive business value and customer-centric outcomes., • Deep understanding of integration and related security technologies and patterns, as well as the tradeoffs of each., • Deep understanding of the pharmaceutical industry, including regulatory requirements, market dynamics, and emerging AI technologies, • Experience managing and being accountable for the operations of large product management teams, including backlog health and prioritization, agile practices and ceremonies, and driving strategic innovation, • Excellent leadership skills with the ability to build and lead high-performing teams, • People management experience within CRM, AI, technology, or data-driven environments required, • Must possess an ability to foster cross-functional alignment of key stakeholders to create a disciplined, ambitious, and collaborative, global, commercial CRM strategy, • Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions, • Ability to adapt strategies and approaches in a rapidly evolving technological landscape The salary for this position is expected to range between $236,600.00 and $439,400.00 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $236,600.00 - $439,400.00 Skills Desired Agility, Brand Awareness, Cross-Functional Collaboration, Customer Engagement, Customer Experience, Customer Insights, Data Analytics, Digital Marketing, Go-To-Market Strategy, Influencing Skills, Inspirational Leadership, Marketing Strategy, People Management, Product Positioning, Product Roadmap, Sales, Stakeholder Engagement, Stakeholder Management, Strategic Marketing

Job Description Summary #LI-Remote This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require 30% travel. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible to you. Company will not sponsor visas for this position. As Director, Future Field Engagement Strategy - Engagement Methodology, you will shape how Novartis' U.S. field teams connect with customers in more meaningful, modern, and human ways. Grounded in customer archetyping and targeting insights, this role designs futureready frameworks that guide account planning, field deployment, multichannel engagement, and crossfunctional collaboration. Your work will help the organization organize around the customer - ensuring every interaction is relevant, agile, and intentional. This is a strategic leadership role focused on building scalable models that elevate field effectiveness, drive commercial impact, and create truly differentiated customer experiences. Job Description Key Responsibilities: • Architect and lead the development of nextgeneration customer engagement methodology that evolves how the field connects with customers., • Draw on leading customer engagement practices across industries to inform bestinclass customer journey orchestration and crossfunctional collaboration., • Define and continuously optimize customer planning processes, including account planning, integrated engagement planning, and portfoliolevel coordination., • Design scalable, adaptable engagement frameworks that reflect account tiering, therapeutic area needs, and local market dynamics., • Establish clear, practical frameworks for multichannel and crossfunctional engagement across field teams, headquarters, and commercial partners., • Partner closely with Insights & Analytics to ensure engagement models are grounded in customer, market, and performance insights., • In collaboration with Insights and Decision Science (IDS), define measurement approaches that assess engagement effectiveness and enable ongoing refinement through datadriven learning., • Lead the evolution of field deployment strategies, ensuring roles and resources are aligned to customer needs and strategic priorities., • Create agile feedback loops with field teams and stakeholders to continuously improve engagement frameworks based on realworld experience., • Serve as a trusted strategic advisor to senior leadership, shaping the future vision for customer engagement, field effectiveness, and innovation at Novartis. Essential Requirements: • Bachelor's degree required from 4-year college or university., • 8+ years' experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed teams; including demonstrated leadership in shaping strategy, guiding teams, and driving enterprise-level impact. We also welcome candidates from other complex environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, technology, or B2B sectors., • Demonstrated expertise in shaping field force deployment, account management, and customer engagement strategies, including designing and scaling engagement models across complex, matrixed organizations., • Strategic thinker with a strong track record of turning vision into actionable plans and measurable outcomes, paired with experience navigating complex healthcare systems, payer and provider dynamics, and enterpriselevel account management., • Shown success designing and bringing to life datadriven engagement frameworks that connect customer insights, healthcare data, and realworld field execution., • Proven ability to influence, align, and collaborate across diverse crossfunctional partners - including commercial, analytics, medical, market access, and marketing - within a matrixed environment., • High level of data fluency and analytical capability, with the ability to synthesize complex information into clear, actionable recommendations for varied audiences., • Strong project leadership and changemanagement capabilities, with a history of driving innovation, continuous improvement, and agile ways of working. Desirable Requirements: • Experience within a healthcare consulting, startup, or fastmoving commercial environment, bringing an external perspective on strategy, innovation, and transformation., • Background in sales, sales support, or marketing roles, with familiarity across digital engagement platforms, CRM systems, and emerging technologies that enable modern customer engagement. Novartis Compensation Summary: The salary for this position is expected to range between $185,500 and $344,500 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $185,500.00 - $344,500.00 Skills Desired Business Planning, Business Reviews, customer relationship management, Customer Requirements, Customer Service, Employee Onboarding, Financial Literacy, Influencing Skills, Operations, problem solving techniques, Resource Allocation, Sales, Sales Force Effectiveness, Sales Operations, Sales Targets, Selling Skills, Strategic Planning, Technical Skills

Job Description Summary #LI-Hybrid Novartis is on a mission to transform medicine and improve lives worldwide. As a global leader in healthcare, we leverage advanced technology and data to deliver patient-centric solutions, enhance customer engagement, and drive innovation. The Insights and Decision Science (IDS) team is dedicated to enabling improved decision making at Novartis by leveraging superior data to identify actionable insights that drive enhanced performance. The US CRM organization sits within IDS and plays a crucial role in driving the transformation to a Customer 360 operating model. Reporting to the Executive Director, CRM Product Strategy, this role acts as the central authority on value measurement and partners closely with Finance, Commercial, Operations, and CRM delivery teams to ensure CRM is a strategic growth and efficiency driver for the US organization. The Director, Product Strategy - Value Realization is responsible for quantifying the impact of CRM investments and ensuring Novartis realizes clear, measurable business value from CRM capabilities. This role defines success metrics, builds value frameworks, and establishes processes that link CRM investments directly to productivity, usability, and commercial outcomes. This position will be located at the East Hanover, NJ site and will not have the ability to be located re-motely. This position will require 15% travel as defined by the business (domestic and/ or international). Job Description Major Accountabilities: Value Definition & Measurement • Define and operationalize KPIs, OKRs, and success measures at the portfolio, program, and capability level, • Build methodologies to quantify productivity savings (time, cost, effort reductions) driven by CRM capabilities, AI/agentic solutions, automation, and workflow optimization, • Create usability-performance frameworks to measure user experience, adoption quality, and time-to-value, • Build andmaintaina CRM value realization framework that informs prioritization and resource allocation decisions, • Partner with Finance to ensure value assumptions, productivity gains, and ROI projections are recognized and audited, • Develop business cases that clearly quantify expected value and align to enterprise commercial objectives, • Lead cross-functional working sessions with Sales, Marketing, Medical, Patient Services, Operations, Strategy, IT and Finance toidentify,validate, and track value opportunities, • Partner with IDS analytics and data teams to design, execute, and industrialize value measurement models and reporting, • Collaborate with the Product Vision and Platform Roadmap teams to ensure roadmap decisions are grounded in measurable business outcomes, • Drive organizational alignment around value-based prioritization and transparent reporting, • Engage in matrix leadership across business, IT, and commercial teams without direct authority Reporting & Communication * Develop dashboards and reporting mechanisms to communicate progress against value KPIs and OKRs * Present measurable value, productivity impact, and insights to executive leadership * Serve as a trusted strategic advisor for CRM value across the US Enterprise organization Novartis seeks an accomplished product strategy and business analytics leader withdemonstratedsuccess in defining success metrics and quantifying value from CRMand enterprise systems. The ideal candidate brings strong business acumen, executive presence, and the ability to translate complex analysis into clear, actionable decisions. Essential Requirements: • Bachelor's degreerequired;Master'sdegree, MBA, or advanced analytics background preferred, • 7+ years in product strategy, business analytics, consulting, value realization, or enterprise performance roles, • Demonstrated success defining and operationalizing KPI/OKR frameworks for complex CRM programs and implementation, • Experience quantifying productivity savings and building ROI frameworks for CRM investments, • Strong understanding of CRM platforms (Salesforce, Veeva) and commercial operations, • Excellent analytical skills with the ability to translate complex data into strategic insights and clear executive recommendations, • Demonstrated ability to use data-driven insights to shape investment decisions, prioritize initiatives, and challenge assumptions with senior stakeholders, • Proven matrix leadership experience within complex, cross-functional life science environments, • Knowledge of the pharmaceutical industry, including sales, medical, patient services, access and marketing operations and the dynamics of the US commercial environment Novartis Compensation Summary: The salary for this position is expected to range between $185,500 and $344,500 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $185,500.00 - $344,500.00 Skills Desired Agility, Agility, Brand Analysis, Brand Awareness, Commercial Excellence, Cross-Functional Collaboration, Customer Engagement, Customer Experience, Customer Insights, Data Strategy, Digital Marketing, Go-To-Market Strategy, Healthcare Needs, healthcare outcomes, Influencing Skills, Inspirational Leadership, launch products, Marketing Strategy, Media Campaigns, People Management, Product Marketing, Product Roadmap, Return on Investment (ROI), Stakeholder Engagement, Stakeholder Management {+ 2 more}

Job Description Summary This position will be located at the East Hanover, NJ location and will not have the ability to be located remotely. We are recruiting for two roles. Job Description The Insights and Decision Science (IDS) team /is dedicated to enabling improved decision-making at Novartis by leveraging data and advanced analytics capabilities to generate actionable insights that drive business growth. We collaborate closely with the US business, bringing insights and challenging ideas to empower smarter, data-driven decision-making. The Director of Business Applications & AI Products is responsible for centrally managing and optimizing business applications that support various functions within Novartis US. This role ensures the consolidation of user bases into a standardized set of applications, driving efficiency and maximizing adoption across different personas. As the organization evolves, this role also plays a critical part in modernizing the business application landscape-integrating AI-powered features, automation, and intelligent decision science capabilities. By collaborating with business units, IT, and external vendors, the Business Applications Product Owner owns the business applications that support the needs of different functions within Novartis US. Their objective is to maximize use of these products by aligning application roadmaps with evolving business needs and technological advancements. This role also leads efforts to streamline and integrate technology platforms, ensuring a cohesive and scalable application ecosystem. Through strategic planning and stakeholder engagement, this role plays a key role in enhancing operational effectiveness and delivering value-driven solutions. Key Responsibilities: * Own and manage business applications that support the needs of different functions within Novartis US, ensuring alignment with strategic objectives * Maximize application efficiency & adoption across user personas by consolidating and maintaining various user bases into a set of standard applications, while proactively identifying opportunities for enhancement (including AI & automation) * Develop and execute a product roadmap for business applications, ensuring alignment with business needs, evolving technology, and industry trends; oversee the end-to-end development lifecycle of applications, from idea to implementation, leveraging agile methodologies * Lead the integration of AI capabilities into business applications-such as predictive analytics, intelligent automation, and generative AI - to improve user experience, insights, and decision-making * Actively manage the product backlog, prioritizing initiatives that provide the highest strategic value and scalability * Collaborate with third-party vendors to influence product and application roadmaps based on changing business needs and technology advancements * Drive the vision for consolidating technology products into evolved platforms, ensuring efficiency and interoperability * Ensure product development efforts align with broader organizational strategies, acting as a link between teams and stakeholders * Engage with different business units to develop a unified view of technology platforms required to meet business needs * Work closely with DDIT and other IDS teams to ensure robust product planning, integration, and execution * Track product adoption, gather feedback, and refine strategies based on user needs and business performance and ensure smooth onboarding, training, and communication for stakeholders using business applications Education: Bachelor's or master's degree in business administration, Computer Science, Engineering, or a related field. Essential Requirements: * Novartis seeks an individual with extensive experience in leading product management and development operations within the pharmaceutical or healthcare industry is preferred. They will help shape the future of intelligent, insight-driven systems at Novartis. This role combines traditional product ownership with a forward-looking perspective on AI transformation, digital enablement, and next-gen applications. A commitment to fostering a user-centric approach and leveraging data-driven insights to enhance product offerings is essential to this role. * Education: Bachelor's or master's degree in business administration, Computer Science, Engineering, or a related field. * Minimum of 8+ years of experience in product management, application development, or related roles, preferably within the pharmaceutical or healthcare sector, with a focus on managing vendor relationships and ensuring alignment with product goals * Strong understanding of product lifecycle management, agile frameworks, and best practices in product development, including the ability to integrate vendor contributions effectively * Proven track record of successfully managing and delivering complex product portfolios that align with business objectives and user needs, while coordinating with vendors to enhance product offerings - ideally with embedded data or AI features * Familiarity with AI technologies such as predictive modeling, natural language processing, or generative AI, and how they can be embedded into enterprise applications * Excellent leadership, strategic thinking, communication, and stakeholder management skills, with the ability to engage and influence cross-functional teams and external partners * Ability to drive change and innovation in a dynamic and complex organizational environment, leveraging vendor partnerships to support strategic initiatives * Strong analytical and strategic thinking skills, with the ability to leverage data insights to inform product decisions and optimizations, including vendor performance assessments * Certification in product management or agile methodologies is desirable, with any additional experience in vendor management Novartis Compensation and Benefit Summary: The pay range for this position at commencement of employment is expected to be between: $185,500.00 and $344,500.00/year; however, while salary ranges are effective from 1/1/25 through 12/31/25, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills, and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $185,500.00 - $344,500.00 Skills Desired Agility, Brand Awareness, Cross-Functional Collaboration, Customer Engagement, Customer Experience, Customer Insights, Data Strategy, Digital Marketing, Go-To-Market Strategy, Influencing Skills, Inspirational Leadership, Marketing Strategy, Media Campaigns, People Management, Product Marketing, Product Roadmap, Return on Investment (ROI), Stakeholder Engagement, Stakeholder Management, Strategic Marketing

Job Description Summary #LI-Remote This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require 30% travel. Novartis is unable to offer relocation support for this role: please only apply if this location is accessible to you. Company will not sponsor visas for this position. The Director, Future Field Engagement Strategy - Capabilities shapes the next generation of field capabilities at Novartis, envisioning what it takes for our teams to succeed in evolving engagement models. This role defines a futureready capability framework - articulating the skills, mindsets, and behaviors that will enable the field organization to adapt, grow, and thrive over time. Through close crossfunctional partnership, the Director, Future Field Engagement Strategy - Capabilities aligns brand and commercial priorities and builds a clear capability roadmap that translates strategy into action. By focusing the organization on what to build, train, and prioritize - and why it matters - this role helps ensure our field teams are prepared for longterm success in a rapidly changing healthcare landscape. Job Description Key Responsibilities: • Shape and articulate a bold, futurefocused vision for field capabilities that supports Novartis' transformation and longterm growth., • Design and evolve a scalable, adaptable capability framework that defines the skills, behaviors, and mindsets needed for success in modern and emerging engagement models., • Partner across commercial, brand, medical, and field teams to ensure capability priorities are fully aligned with business strategy and enterprise objectives., • Translate organizational needs and market dynamics into clear, actionable capability recommendations that resonate across stakeholders., • Champion innovative approaches to capability building, drawing on digital learning, experiential pilots, and leading external practices., • Identify and validate future skills through pilots, benchmarking, and continuous scanning of industry and competitive trends., • Develop and maintain a clear capability roadmap that guides what to build, enable, and prioritize over time., • Define practical tools, resources, and frameworks that support the adoption and sustainment of new capabilities across the organization., • Establish meaningful metrics and feedback loops to assess capability adoption, proficiency, and business impact., • Use insights from performance and adoption data to continuously refine capability strategy and maximize organizational readiness. Essential Requirements: • Bachelor's degree required from 4-year college or university., • 8+ years' experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed teams. We also welcome candidates from other complex environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, technology, or B2B sectors., • Demonstrated success building futureready capability strategies and longterm roadmaps that enable enterprise transformation., • Deep experience designing and activating capability frameworks for large, customerfacing or fieldbased organizations., • Proven ability to translate business strategy into clear, actionable skills, behaviors, and operating models that support evolving roles and engagement models., • Strong understanding of modern customer engagement approaches, including accountbased models and the dynamics of healthcare or similarly complex B2B environments., • Experience leveraging data, market insights, and external best practices to inform capability priorities and drive meaningful impact., • Exceptional communication and influence skills, with a track record of leading change and partnering effectively across matrixed organizations. Desirable Requirements: • Advanced degree (MBA, MS, PharmD, PhD), with experience leading transformation or capabilitybuilding initiatives within consulting, startup, or largescale enterprise environments, with exposure to modern customer engagement or field models across global or multimarket settings., • Demonstrated ability to foster innovation, agility, and continuous improvement by integrating digital, experiential, and blended learning approaches into capability strategies. Novartis Compensation Summary: The salary for this position is expected to range between $185,500 and $344,500 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $185,500.00 - $344,500.00 Skills Desired Business Planning, Business Reviews, customer relationship management, Customer Requirements, Customer Service, Employee Onboarding, Financial Literacy, Influencing Skills, Operations, problem solving techniques, Resource Allocation, Sales, Sales Force Effectiveness, Sales Operations, Sales Targets, Selling Skills, Strategic Planning, Technical Skills

Job Description Summary Location: #LI-Hybrid Novartis is on a mission to transform medicine and improve lives worldwide. As a global leader in healthcare, we leverage advanced technology and data to deliver patient-centric solutions, enhance customer engagement, and drive innovation. The Insights and Decision Science (IDS) team is dedicated to enabling improved decision making at Novartis by leveraging superior data to identify actionable insights that drive enhanced performance. We collaborate closely with the US business, bringing insights and challenging ideas to empower smarter, data-driven decision-making. The US CRM organization sits within IDS and plays a crucial role in driving the transformation to a next-generation Customer360 operating model. Reporting to the VP, Head of Customer Relationship Management (CRM) Product Management, the Director, CRM Product Owner leads the strategy, development, and delivery of best practice CRM capabilities across the US CRM ecosystem. This hands-on role is central to transforming the way Novartis interacts with patients and customers by integrating process improvements, technology solutions, analytics, and user experience enhancements to deliver a world-class, customer-centric experiences. The Dir, CRM Product Owner partners closely with business and IT leadership to build a robust CRM foundation and activate transformation across the US commercial organization. This position will be located at East Hanover, NJ and will not have the ability to be located remotely. This position will require 15% travel as defined by the business (domestic and/ or international). Job Description Key Responsibilities: • Create and steward the Product Vision, Roadmap, and Delivery: Define, communicate, and execute the vision and strategy for CRM capabilities/functions (e.g. Customer Engagement, Platform, Medical, etc) ensuring alignment with business goals and stakeholder needs., • Drive CRM Product Innovation: Champion the adoption of advanced CRM technologies (including AI) and processes to optimize customer engagement and deliver actionable insights across the organization., • Gather CRM Requirements: Collect and interpret business needs, translating them into system and process improvements powered by technology, analytics, and best practices., • Deliver Product Management Excellence: Uphold high standards for product management delivery, disciplined execution, predictable and high-quality releases, and continuous improvement., • Transform Business Processes: Analyze current business processes and gaps, then design, implement, and scale improvements using data-driven and technology-enabled solutions., • Lead Cross-Functional Collaboration: Facilitate collaboration between senior business leaders and working teams, securing input, feedback, and alignment on CRM initiatives., • Ensure Governance & Compliance: Establish and enforce governance frameworks to guarantee all CRM initiatives meet regulatory, privacy, and compliance requirements., • Build and Develop High-Performing Teams: Recruit, mentor, and lead groups of Product Owners, managing dependencies and fostering a culture of innovation and continuous improvement., • Drive Change Enablement: Align stakeholders, identify risks, and remove barriers to ensure successful adoption and sustained progress of CRM initiatives., • Evangelize CRM Strategy: Promote the CRM strategy and communicate impact across the organization through stakeholder meetings, leadership forums, and targeted communications., • Optimize CRM Investment: Prioritize and implement best practices, conduct build vs. buy analyses, and maximize the value of CRM investments., • Maintain Industry Awareness: Stay current on CRM platforms (e.g., Salesforce, Veeva), industry trends, and best practices across sectors Education: Bachelor's degree in related field is required; Master of Science and/or MBA preferred Novartis seeks an accomplished product management leader with experience and demonstrated success transforming CRM capabilities programs within commercial operations. Strong management, partnership, and intellectual maturity are needed. A comprehensive understanding of best practices in CRM Data and AI applications for pharmaceutical sales and marketing, and the dynamics of the global healthcare environment is crucial. Essential Requirements: • Proven success in leading product management for large-scale CRM transformation, including accountability for delivery, change management, UX, Governance, communication strategy, and risk and compliance mitigation, • 7+ years of experience in product management, technology strategy, innovation, or leadership roles, preferably in the pharmaceutical, healthcare, or CRM sectors, • Deep understanding of the CRM landscape (Sales, Marketing and Service), including Salesforce (Agentforce, Marketing Cloud, Health Cloud, Data Cloud, Core platform), Veeva, and the major and evolving players in the ecosystem., • Deep expertise in CRM, AI, and Data platforms and architectures (e.g., Salesforce, Salesforce Data Cloud, Veeva, OpenAI, Snowflake, or similar data lake technologies)., • Deep understanding of the pharmaceutical industry, including regulatory requirements, market dynamics, and emerging AI technologies, • Experience managing and being accountable for the operations of product management teams, including backlog health and prioritization, agile practices and ceremonies, and driving strategic innovation, • Excellent leadership and communication skills with the ability to build and lead high-performing teams, • People management experience within CRM, AI, technology, or data-driven environments required, • Must possess an ability to foster cross-functional alignment of key stakeholders to create a disciplined, ambitious, and collaborative, global, commercial CRM strategy, • Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions, • Ability to adapt strategies and approaches in a rapidly evolving technological landscape The salary for this position is expected to range between $185,500.00 and $344,500.00 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $185,500.00 - $344,500.00 Skills Desired Agility, Brand Awareness, Cross-Functional Collaboration, Customer Engagement, Customer Experience, Customer Insights, Data Strategy, Digital Marketing, Go-To-Market Strategy, Influencing Skills, Inspirational Leadership, Marketing Strategy, Media Campaigns, People Management, Product Marketing, Product Roadmap, Return on Investment (ROI), Stakeholder Engagement, Stakeholder Management, Strategic Marketing

Job Description Summary #LI - Hybrid Novartis is on a mission to transform medicine and improve lives worldwide. As a global leader in healthcare, we leverage advanced technology and data to deliver patient-centric solutions, enhance customer engagement, and drive innovation. The Insights and Decision Science (IDS) team is dedicated to enabling improved decision making at Novartis by leveraging superior data to identify actionable insights that drive enhanced performance. The US CRM organization sits within IDS and plays a crucial role in driving the transformation to a customer 360 operating model. Reporting to the Executive Director, CRM Product Strategy, and working closely with the VP, Head of CRM, Strategy & Product Management, this role serves as the strategic architect of the CRM future state, responsible for defining where the organization should go and inspiring alignment around a compelling long-term vision. There are 2 positions available, one more focused on Product Vision and one on Platform Roadmap These roles set the strategic direction for CRM capabilities, evaluates emerging technologies (including AI and agentic solutions), and ensures the CRM vision aligns with commercial strategy, customer experience goals, and enterprise transformation priorities. This position will be located at the East Hanover, NJ site and will not have the ability to be located re-motely. This position will require 15% travel as defined by the business (domestic and/ or international. Job Description Major Accountabilities: Vision & Strategy Creation: Developand stewarda compelling, forward-looking CRM vision aligned to US enterprise strategy and Customer 360 transformation goals. Identifymid- and long-term opportunities for innovation acrossmultiple technology stacks includingSalesforce, Veeva,Microsoft as well asemerging CRM technologies Define and Execute Platform Roadmap: Develop andmaintaina strategic platform roadmap that aligns with the overall CRM product vision and Novartis businessobjectives.Ensure the roadmap incorporates emerging technologies, best practices, and evolving business needs. Strategic Discovery & Innovation :Lead discovery initiatives, design-thinking workshops, and proofs of concept tovalidatefuture-state capabilities. Evaluate emerging technologies todeterminefeasibility, value, and alignment with business priorities Governance & Alignment: Establish a CRM product vision governance model that ensures consistency, alignment, and transparency Communication & Thought Leadership: Evangelize the CRM vision across the organization, shaping enterprise understanding of future capabilities. Serve as a thought leader on CRM innovation, AI, and emerging technologies within Life Sciences. Platform Innovation and Scalability: Identifyopportunities toleveragetraditional and agentic (AI-driven) solutions to enhance platform capabilities.Drive the adoption of scalable, modular platform components that support diverse customer journeys and business processes. Performance Measurement and Optimization: Define and track success metrics for platform initiatives (e.g., adoption rates, business impact, strategic value delivery).Continuously assess platform health and performance, making data-driven decisions tooptimizeoutcomes. Leadership and Team Development: Build and lead a high-performing team focused on platform strategy and execution.Foster a culture of innovation, accountability, and continuous improvement. Essential Requirements: • Bachelor's degreerequired;Master'sdegree, MBA, or strategy/innovation background preferred, • 7+ years in product strategy, consulting, innovation, product management, or enterprise technology leadership roles, • Demonstrated ability to develop long-range product or technology visions that drive organizational transformation, • Deep knowledge of CRM technologies (Salesforce, Veeva) and AI/ML applications in commercial operations, • Experience leading discovery, concept design, and proofs of concept for new capabilities, • Proventrack recordinfluencing senior stakeholders to align on and fund long-term technology or product strategies, • Strong understanding of the pharmaceutical industry, including regulatory requirements, market dynamics, and the US commercial landscape, • Excellent storyteller withstrong communicationskills for executive and technical audiences, • Proven matrix leadership experience in complex life science environments, • Ability to adapt strategies and approaches in a rapidly evolving technological landscape Novartis Compensation Summary: The salary for this position is expected to range between $185,500 and $344,500 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $185,500.00 - $344,500.00 Skills Desired Agility, Agility, Brand Analysis, Brand Awareness, Commercial Excellence, Cross-Functional Collaboration, Customer Engagement, Customer Experience, Customer Insights, Data Strategy, Digital Marketing, Go-To-Market Strategy, Healthcare Needs, healthcare outcomes, Influencing Skills, Inspirational Leadership, launch products, Marketing Strategy, Media Campaigns, People Management, Product Marketing, Product Roadmap, Return on Investment (ROI), Stakeholder Engagement, Stakeholder Management {+ 2 more}

Job Description Summary #LI-Hybrid Novartis is on a mission to transform medicine and improve lives worldwide. As a global leader in healthcare, we leverage advanced technology and data to deliver patient-centric solutions, enhance customer engagement, and drive innovation. The Insights and Decision Science (IDS) team is dedicated to enabling improved decision making at Novartis by leveraging superior data to identify actionable insights that drive enhanced performance. The US CRM organization sits within IDS and plays a crucial role in driving the transformation to a customer 360 operating model. Reporting to the Executive Director, Head of CRM Experience Design, this role serves as the UX leader for a series of user populations (eg. Medical, Customer Engagement, Patient Services, etc.), responsible for understanding workflows and challenges, designing best-in-class CRM experiences, conducting field usability research, and ensuring seamless, high-performing user experiences that support field team productivity, while prioritizing out-of-box platform capabilities. The Director, Product Design is responsible for elevating the user experiences users within the CRM ecosystem. This role owns the design strategy, user research integration, and implementation of intuitive, mobile-optimized CRM interfaces tailored to function-specific workflows. The Director ensures that CRM platform capabilities are optimized for out-of-box, fast-paced user experiences and that design standards enable users to focus on customer engagement rather than administrative friction. This position will be located at the East Hanover, NJ site and will not have the ability to be located re-motely. This position will require 15% travel as defined by the business (domestic and/ or international. There are 2 positions available. Job Description Major Accountabilities: Field User Insights & Design Priorities :Partner withusers and UserResearch to understandworkflows, pain points, andplatformusage patterns. Translate research insights and user feedback into design priorities and implementation roadmaps. Develop andmaintainuser personas and workflow documentation Multi-platformCRM Design: Design wireframes, prototypes, and high-fidelity mockupsbalancing the need for exceptional user experiences and out-of-box implementation requirements. Optimizeformultiple platforms andminimize data entry friction Field Usability Research & Validation: Conduct field-based usability testing withusertovalidatedesigns in real-world conditions.Gather feedback on prototypes and iterate designs based on field testing insights. Design Contribution to Team Effectiveness: Design CRM interfaces that reduce administrative burden, allowing teams to focus on customer engagement: Identifyandeliminatedesign friction points that impact field team workflow efficiency Cross-Functional Collaboration: Partner with Product Managers to understandbusinesspriorities and integration needs. Collaborate with Engineering and QA teams to ensure design feasibility and quality mobile implementation. Designand DeliveryExcellence: Drive continuous improvement in user experience through iterative design and innovation. Ensure designs meet accessibility standards and serve diverse team needs. Novartis seeksaccomplishedUX designerswithdemonstratedsuccess inCRMapplication design. Strongexpertiseincross--platformdesign, usability research, and the ability tooptimize forreal-world field work constraints are essential. Essential Requirements: • Bachelor's degree in Design, Human-Computer Interaction, or related fieldrequired;Master'sdegree or UX Design certification preferred., • Minimum of 8+ years of progressive experience in mobile UX/UI design, product design, or related roles, preferably in CRM, SaaS, or field mobility sectors, • Demonstrated success designingcross-platformapplications for field-basedand/or sales-focused user populations, • Hands-on experience creating wireframes, prototypes, and high-fidelity mockupsthatoptimizefor out-of-box platform optimization, • Demonstrated experience working in agile delivery environments, collaborating with cross-functional teams to drive rapid iteration and continuous improvement., • Proven ability to own and implement design standards within delivery teams, ensuring consistency, quality, and alignment with organizational best practices across all CRM design initiatives, • Proven ability to conduct field-based usability testing and user research, • Proven ability to design for multiple constraints (platform,screen size, connectivity, battery life) without sacrificing functionality, • Strong knowledge of accessibility standards, • Experience with Salesforce or similar CRM platforms and mobile capabilities, • Proven ability to partner with product, engineering, and QA teams to ensure design feasibility and quality implementation, • Knowledge of pharmaceutical workflows and field dynamics is highly desirable Novartis Compensation Summary: The salary for this position is expected to range between $185,500 and $344,500 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $185,500.00 - $344,500.00 Skills Desired Agility, Agility, Brand Analysis, Brand Awareness, Commercial Excellence, Cross-Functional Collaboration, Customer Engagement, Customer Experience, Customer Insights, Data Strategy, Digital Marketing, Go-To-Market Strategy, Healthcare Needs, healthcare outcomes, Influencing Skills, Inspirational Leadership, launch products, Marketing Strategy, Media Campaigns, People Management, Product Marketing, Product Roadmap, Return on Investment (ROI), Stakeholder Engagement, Stakeholder Management {+ 2 more}

Job Description Summary The Director, Product Strategy Lead (PSL) will lead the creation, implementation, orchestration and measurement of the integrated product strategies for a product within the CV therapeutic area in the US. This individual will contribute to the key decision making for maximizing the impact of the product under their remit while actively and appropriately managing resource allocation across multiple teams, and multiple functions. This will be done in consultation with various teams and functions, including: Marketing, Sales, Novartis Patient Support, Market Access, Insights & Data Science, and Medical about their respective strategies, plans and proposed resourcing. This leader will impact the Novartis legacy in his/her responsibility for accelerating impact in the product/while leading through a business-critical transformation. This role will contribute to the management of the full P&L for the assigned product, under the final leadership of the General Manager for the Product and will partner closely with functional heads for decision-making of resource allocation to deliver the most accelerated impact for the product. This leader will be a key member of the General Manager team in the Integrated Product Strategy Organization and is expected to demonstrate accountability for the assigned product and responsibility for broader enterprise leadership in their decisions and engagement across the US Pharma organization. This leader has a passion for transformational enterprise leadership, decisive strategy in service of delivering higher impact for patients, customers, healthcare systems with higher quality, speed and agility. Additionally, this leader will be responsible for ensuring that customer engagement and relationship building are factored into the product/ indications' strategic approach and performance metrics to optimize the approach and identify potential areas of risk. Job Description Key Responsibilities: • Define critical and specific integrated priorities and key impact measures for assigned product/indication in consultation with the cross-functional product strategy team under the final leadership of the General Manager., • Integrate, lead, measure and take decisive action against the KPIs on the integrated product strategy to raise impact for product, • Significant contribution to the P&L of a product/indication while enabling partner functions to manage day-to-day resource management, • Significant contribution to the topline results as an outcome of strategic choices, • Significant contribution to the integrated cross-functional resource allocation to deliver highest impact, • Establish and coordinate management of KPI's across all functions accountable for the integrated product strategy, • Appropriately partner with functional heads in trade-off decisions, • Partner with other general managers and members of the Product Strategy team for enterprise decisions, including potential trade-offs between products/indications Essential Requirements: Education (minimum/desirable): Bachelor's Degree, preferred MBA or other advanced degree/executive education Required: • 8+ years in pharmaceutical, biotech, healthcare, or healthcare consulting industry inclusive of at least 2 different types of cross-functional roles/experience, • 2+ years of direct responsibility for large budget management inclusive of owning key product trade-off decisions, • 2+ years leading and translating an integrated product strategy requiring global and local alignment, • Therapeutic Area experience, • Consulting, Market Access and or Finance experience strongly preferred, • US experience strongly preferred, • Global or other country / region experience (Projects or full time roles or temporary roles for 6 months or more) The salary for this position is expected to range between $185,500.00 and $344,500.00 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. To learn more about the culture, rewards and benefits we offer our people click ___. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $185,500.00 - $344,500.00 Skills Desired Agility, Asset Management, Business Strategy, Commercial Excellence, Cross-Functional Collaboration, Customer Orientation, Digital Marketing, Healthcare Sector Understanding, Influencing Skills, Inspirational Leadership, Marketing Strategy, Negotiation Skills, Operational Excellence, People Management, Priority Disease Areas Expertise, Product Lifecycle Management (PLM), Product Marketing, Product Strategy, Stakeholder Engagement, Stakeholder Management, Strategic Partnerships

Job Description Summary #LI-Remote This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. The Executive Director, Functional AI & Process Excellence - Market Access works across the US Market Access function to identify opportunities to implement AI technologies to solve the toughest pricing and access challenges pharmaceutical manufacturers face. This leader will collaborate with the Novartis Data and AI Innovation teams to design and scale AI solutions that expand patient access, improve the sustainability of the pricing model, and drive operational efficiencies across all key areas of US Market Access. Reporting to the VP of Payer and Pricing Strategy, this role serves as a thought-leader and catalyst for AI adoption, process mapping, and guiding functional teams in leveraging AI to enhance business performance. By fostering a strong AI culture, implementing best practices, and ensuring alignment with the broader AI strategy, this role will enable Novartis to maximize the value of AI investments within Market Access and across the enterprise. This role is also accountable to the Head of AI Innovation as a standing member of the AI Functional Working Group, which is a central governance board tasked to manage all functional AI initiatives across Novartis ensuring that solutions are strategically deployed, governed effectively, and continuously optimized to sup-port enterprise-wide objectives. Job Description Key Responsibilities: • Lead efforts in Market Access to embed AI into functional workflows, ensuring AI solutions enhance decision-making, operational efficiency, and business impact, • Foster a culture of innovation and data-driven decision making within Market Access to promote knowledge-sharing, cross-functional collaboration, and the scaling of successful AI initiatives, • Provide oversight on AI deployment within functions, ensuring adherence to governance frameworks, regulatory requirements, and ethical AI principles., • Establish performance objectives for others in functional AI efforts, leads and implement metrics to measure AI's impact on functional and business goals, ensuring AI value realization is consistently assessed, • Ensure functional area teams have knowledge of available AI applications, • Identify, assess, and prioritize AI opportunities in Market Access, ensuring AI initiatives are strategically aligned, scalable, and focused on high-value business outcomes, • Lead efforts to prepare Market Access data for AI implementation via organizing, connecting, creating logic/business rules, validating, and storing existing data assets to be used as the foundation for future AI initiatives, • As part of the AI Functional Working Group, ensure Novartis stays at the forefront of AI-driven healthcare transformation by leveraging cutting-edge AI practices to enhance the organization's competitive edge in healthcare, • Work across General Management, Marketing, Customer Engagement, Market Access, Novartis Patient Support, and Medical to drive AI-led innovation, ensuring AI is leveraged effectively to enhance business performance., • Provide guidance to Novartis Data and AI Innovation teams on AI solution design, logic, business objective, and user interface to ensure viability at scale and adherence to governance frameworks, regulatory requirements and ethical AI principles, • As a core member of the AI Functional Working Group, this role will be accountable to the Head of AI Strategy and Innovation to ensure Market Access opportunities are not duplicative, but complementary to other AI initiatives from adjacent functions and align well with the enterprise AI strategy Essential Requirements: • Education: Bachelor's or Master's degree in Information Management, Computer Science, Finance, Economics, Business Administration, or related field, • 10+ years of experience in AI strategy, digital transformation, data science, or product management, with a focus on AI adoption within large, matrixed organizations, • Deep understanding of the US Market Access landscape, including strong focus on strategic insights, decision science, and/or analytics within the respective domain. Payer and Channel Pricing, Account Management, Gross-to-Net, Rebate Operations, and Contracting is preferred, • Deep knowledge of AI and data technologies (e.g., machine learning, NLP, predictive analytics) and their application in commercial functions, • Proven leadership experience in driving AI adoption, managing cross-functional teams, and influencing senior stakeholders to align AI initiatives with business goals. Proven track record of manipulating and analyzing large, disparate, complex Market Access and other pharmaceutical industry datasets to answer key business questions and make critical commercial decisions, • Experience in AI governance, ethics, and compliance, ensuring responsible AI deployment that aligns with regulatory and industry standards, • Track record of building and scaling functional AI excellence, fostering collaboration, knowledge-sharing, and capability-building across key commercial functions of a pharmaceutical company. Deep understanding of Market Access and Brand commercialization strategies to contextualize AI use case development, • Exceptional communication skills and executive presence, with the ability to engage and influence senior leadership, present AI insights, and drive strategic decision-making, • Passion for innovation and continuous learning, staying ahead of AI advancements, emerging trends, and best practices to drive long-term AI transformation Novartis Compensation Summary: The salary for this position is expected to range between $194,600 and $361,400 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $194,600.00 - $361,400.00 Skills Desired Agility, Agility, Business Acumen, Business Strategy, Channel Strategy, Cross-Functional Collaboration, Cross-Functional Team Leadership, Customer-Centric Mindset, Employee Development, External Orientation, Global Value Chain (Gvc), Go-To-Market Strategy, Healthcare Sector Understanding, Health Economics, Health Policy, Health Technology Assessment (HTA), Influencing Skills, Innovation, Inspirational Leadership, Lcm Strategy, Market Access Strategy, Negotiation Skills, Patient Care, People Management, Pricing Strategy {+ 12 more}

Job Description Summary The Director, Product Strategy Lead (PSL) will lead the creation, implementation, orchestration and measurement of the integrated product strategies for an indication of a product within a given therapeutic area in the US. This individual will contribute to the key decision making for maximizing the impact of the product under their remit while actively and appropriately managing resource allocation across multiple teams, and multiple functions. This will be done in consultation with various teams and functions, including: Marketing, Sales, Novartis Patient Support, Market Access, Insights & Data Science, and Medical about their respective strategies, plans and proposed resourcing. This leader will impact the Novartis legacy in his/her responsibility for accelerating impact in the product/while leading through a business-critical transformation. This role will contribute to the management of the full P&L for the assigned product, under the final leadership of the General Manager for the Product or Portfolio and will partner closely with functional heads for decision-making of resource allocation to deliver the most accelerated impact for the product. This leader will be a key member of the General Manager team in the Integrated Product Strategy Organization and is expected to demonstrate accountability for the assigned product or indication and responsibility for broader enterprise leadership in their decisions and engagement across the US Pharma organization. This leader has a passion for transformational enterprise leadership, decisive strategy in service of delivering higher impact for patients, customers, healthcare systems with higher quality, speed and agility. Additionally, this leader will be responsible for ensuring that customer engagement and relationship building are factored into the product/ indications' strategic approach and performance metrics to optimize the approach and identify potential areas of risk. Job Description Key Responsibilities: • Define critical and specific integrated priorities and key impact measures for assigned product/indication in consultation with the cross-functional product strategy team under the final leadership of the General Manager., • Integrate, lead, measure and take decisive action against the KPIs on the integrated product strategy to raise impact for product, • Significant contribution to the P&L of a product/indication while enabling partner functions to manage day-to-day resource management, • Significant contribution to the topline results as an outcome of strategic choices, • Significant contribution to the integrated cross-functional resource allocation to deliver highest impact, • Establish and coordinate management of KPI's across all functions accountable for the integrated product strategy, • Appropriately partner with functional heads in trade-off decisions, • Partner with other general managers and members of the Product Strategy team for enterprise decisions, including potential trade-offs between products/indications Essential Requirements: Education (minimum/desirable): Bachelor's Degree, preferred MBA Required: • 8+ years in pharmaceutical, biotech, healthcare, or healthcare consulting industry inclusive of at least 2 different types of cross-functional roles/experience, • 2+ years of direct responsibility for large budget management inclusive of owning key product trade-off decisions, • 2+ years leading and translating an integrated product strategy requiring global and local alignment, • Therapeutic Area experience, • US experience strongly preferred, • Global or other country / region experience (Projects or full time roles or temporary roles for 6 months or more) The salary for this position is expected to range between $185,500.00 and $344,500.00 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. To learn more about the culture, rewards and benefits we offer our people click ___. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $185,500.00 - $344,500.00 Skills Desired Agility, Asset Management, Business Strategy, Commercial Excellence, Cross-Functional Collaboration, Customer Orientation, Digital Marketing, Healthcare Sector Understanding, Influencing Skills, Inspirational Leadership, Marketing Strategy, Negotiation Skills, Operational Excellence, People Management, Priority Disease Areas Expertise, Product Lifecycle Management (PLM), Product Marketing, Product Strategy, Stakeholder Engagement, Stakeholder Management, Strategic Partnerships

Category Research & Development Country United States Location Pine Brook, NJ - Hybrid We're seeking a Global Regulatory Compliance Manager to lead WD-40 Company's global product regulatory compliance capability across multiple countries and product lines. In this pivotal role, you'll drive our global regulatory strategies, coordinate cross-functional councils, integrate cutting-edge technologies like AI, manage regulatory budgets and resources, develop training programs, and ensure compliance for our products and laboratory operations. This role offers the flexibility of working a hybrid schedule between your home and our office in Pine Brook, NJ. Applicants must be authorized to work for any employer in the U.S. and should not require sponsorship now or in the future to legally work in the U.S. Lead the global product regulatory compliance capability across multiple countries and product lines. • Lead the development and implementation of global regulatory strategies and best practices., • Develop global regulatory compliance programs., • Conduct global risk assessments and provide recommendations to reduce exposure, ensure regulatory compliance, and mitigate potential business disruptions across all markets and product lines., • Interpret complex, multi-regional and ambiguous regulatory requirements, developing organizational positions in areas of uncertainty, and influencing commercial decision-making to reduce regulatory risk while enabling business growth., • Bridge compliance and commercial strategy, ensuring the company operates responsibly while pursuing innovation., • Coordinate packaging compliance councils (SC, R&D, Sustainability) to review future looking packing regulations and trends and provide recommendations for global harmonization., • Lead provision of reporting templates, regulatory compliance mandatories, issue resolution/escalation procedures and collaboration guidelines., • Lead enterprise-wide regulatory compliance technology and digital transformation including AI implementation, regulatory technology integration, and digital compliance solutions., • Manage global regulatory projects and initiatives., • Oversee the development and implementation of regulatory training programs across the organization., • Build and maintain strong relationships with key regulatory authorities., • Ensure compliance of all laboratory operations., • Manage global regulatory budgets and resources., • Master degree in chemistry, biology, environmental sciences, chemical engineering, or related field, • 10-15 years in regulatory compliance field, with some global experience required. CPG specific experience is preferred, • Deep knowledge of regulatory requirements across Americas, EIMEA, and APAC regions, • Experience developing and harmonizing global compliance frameworks across multiple jurisdictions, • Ability to interpret ambiguous regulatory requirements and conduct risk assessments, • Knowledge of regulatory technology integration, including AI solutions, • Experience managing global regulatory budgets, cross-functional projects and resources, • Strong negotiation and influencing skills at all levels of an organization, • Regulatory affairs certification with specialized expertise in global regulatory compliance OR law degree with regulatory focus is a plus At WD-40 Company, we believe that purpose-driven, passionate people guided by our values create amazing outcomes. Our "why" is refreshingly simple - we exist to create positive lasting memories in everything we do. Why You Should Apply • A strong values-aligned organization where contributions are acknowledged and rewarded, and where 90% of our employees experience a sense of belonging., • A learning-based culture where 78% of our team believe they can achieve their career objectives., • Over 94% employee engagement as of the January 2025 global employee survey results. Please, only consider employment with WD-40 Company if you feel as strongly about our values as we do: We live, breathe, and play by our values every day. Thank you for considering WD-40 Company in your career search! #PositiveLastingMemories At WD-40 Company we foster a culture of inclusion where all individuals are recognized, valued, respected, and experience a sense of belonging. All qualified applicants will receive consideration for employment without regard to individual characteristics that make us unique such as our backgrounds, experiences, qualities, talents, traits, beliefs, and preferences. #LI-BS1 Not ready to apply? Don't see a position that fits what you are looking for? Connect with us for general consideration and we will let you know when new positions become available.

Job DescriptionTitle: General Affairs & Operations Specialist - Manager Reports to: HR & GA Head Department: Shared Services – General Affairs Responsibility Summary: The General Affairs & Operations Specialist - Manager provides strategic operational oversight by managing the company’s non-payroll expenditure, physical infrastructure, and contractual ecosystem. Unlike traditional administrative roles, this position functions as an Operations Control Leader, ensuring end-to-end visibility over operating expenses and facility environments through systemic audit discipline. This role is responsible for mitigating physical risk exposure, optimizing contract structures, and driving data-driven decisions to enhance organizational efficiency. By implementing rigorous cost-control measures and maintaining high standards for facility safety and vendor management, the GA Leader ensures a robust and scalable operational foundation that directly supports the company’s bottom line and long-term business resilience. Responsibilities: The General Affairs & Operations Specialist - Manager is responsible for providing strategic oversight of the company's operational infrastructure and non-payroll expenditures through a variety of tasks, including: • Operational Support & Office Management, • Oversee day-to-day office operations, including space planning, office supplies procurement, and mail/logistics management to ensure a seamless work environment., • Manage corporate housing, fleet vehicles, and travel management systems, optimizing service quality while controlling costs., • Coordinate company-wide events, town halls, and business guest protocols to enhance employee experience and corporate hospitality., • Act as the primary point of contact for landlord relations and building management to resolve any facility-related issues promptly., • Strategic Insurance & Vendor Governance, • Manage the comprehensive commercial insurance portfolio (Property, Liability, etc.), ensuring optimal protection for company assets., • Lead the end-to-end Strategic Sourcing process, including RFPs, vendor evaluation, and contract negotiations., • Redesign legacy service contracts to align with current business scales and operational needs., • Operational Audit & Cost Monitoring, • Oversee PO-to-payment workflows to ensure transparency and accountability over all operating expenses., • Conduct regular internal/external operational audits to identify inefficiencies and prevent waste., • Perform monthly budget vs. actual variance analysis for non-payroll expenditures., • System-Based GA Operations Transformation, • Manage the entire asset lifecycle through system-based controls to maintain inventory accuracy., • Oversee facilities management with a strong focus on preventive maintenance and physical risk mitigation., • Direct the digital transformation of GA tasks into automated, data-centric workflows., • EHS & Risk Management (OSHA), • Conduct comprehensive risk assessments across all facility environments to minimize physical risk exposure., • Manage safety training programs and maintain compliance records in accordance with regulatory standards., • Executive-Level Reporting & Team Leadership, • Manage and mentor GA staff and outsourced vendors to deliver operational excellence., • Minimum of 5+ years of progressive experience in General Affairs, Operations, Procurement, or Internal Audit., • Bachelor’s degree in Business Administration, Supply Chain Management, Finance, or a related field required., • Bilingual proficiency in Korean and English is required. (Must be able to conduct business meetings, draft professional reports, and coordinate between global stakeholders in both languages.), • Advanced proficiency in MS Office Suite, especially Excel for data-driven decision-making and budget tracking., • Strong organizational skills with the ability to manage multiple priorities and complex operational deadlines., • High degree of professionalism and discretion when handling sensitive financial data and audit results.Preferred Qualifications:, • Language Skills: Proficiency in Spanish is highly preferred to facilitate effective communication with warehouse and facility personnel., • Ideal Candidate Profile:, • Operational Optimizer: Ability to transform manual GA tasks into systemic, automated workflows., • Data-Driven Decision Maker: Skilled at using metrics to drive cost-saving and efficiency., • Risk & Cost Gatekeeper: Experience in internal spending audits and physical risk mitigation., • Field-Oriented Leader: Comfortable managing on-site facility issues and leading staff in high-pressure environments., • Experience in warehouse-intensive environments, manufacturing, or high-growth startups., • Knowledge of OSHA/EHS standards and experience managing workplace safety compliance., • Professional certifications such as OSHA 10/30, CPSM, or CIA.Physical & Other Requirements:, • On-site Presence: Must be able to work on-site from Monday through Friday to ensure consistent operational oversight and leadership., • Work Environment: Ability to work in a fast-paced environment, including regular site visits to production floors and warehouses (Totowa office and Wayne warehouse)., • Field Audits: Must be able to conduct physical audits, site inspections, and oversee facility maintenance activities across multiple locations., • The approximate pay range for this position is $70,000 to $90,000 per year. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities., • Benefits:, • Medical, Dental, Vision, Life, • PTO, • Special Paid Leave for employees’ personal events, • Company Paid Holidays, • 401(k) employer match hLASyUTxQn

Job DescriptionDescription: VMC Group is continuing to invest in digital transformation to improve operational visibility, strengthen data-driven decision making, and standardize business processes across the organization. Epicor ERP serves as the core platform supporting our finance, manufacturing, and supply chain operations. We are seeking a Epicor ERP Business Analyst to join our IT team. This role supports the ongoing improvement, adoption, and operational use of Epicor ERP across the business. The position works closely with operational teams and senior ERP leadership to help enhance business processes, reporting capabilities, and system functionality. This role requires a blend of operational ERP knowledge and technical capability. The ideal candidate understands how Epicor supports manufacturing and supply chain operations while also being comfortable creating reports, dashboards, and light customizations within the Epicor platform. A key initiative for this role will be assisting with the continued rollout and adoption of the Epicor Kinetic Web UI, helping guide users through the transition while supporting enhancements using Application Studio. Responsibilities not limited to: Epicor ERP Operational Support • Support day-to-day Epicor ERP functionality across manufacturing and operational teams, • Assist business users with Epicor workflows, troubleshooting, and system usage, • Support operational modules including:, • Production Management, • Inventory Management, • Financial Management, • Supply Chain and Purchasing, • MES (Manufacturing Execution System), • Epicor Kinetic Warehouse (EKW), • Assist with the continued uplift and rollout of the Epicor Kinetic Web UI, • Support business users as they transition from classic screens to the Kinetic interface, • Develop and maintain Application Studio customizations to improve user experience and workflows, • Develop and maintain BAQs, dashboards, and data views to support operational reporting, • Create and maintain SSRS reports used by operational and finance teams, • Work with internal stakeholders to understand operational workflows and system requirements, • Document business processes and system configurations, • Identify opportunities to improve efficiency through better use of Epicor functionality, • Utilize Epicor REST APIs to support integrations, automation, and data access when needed, • Assist with troubleshooting integration or data issues between Epicor and other systems, • Participate in ERP-related initiatives including system improvements, module enhancements, and integrations, • Assist with system configuration, testing, and user acceptance testing, • Bachelor’s degree in Information Systems, Computer Science, Business, or equivalent experience, • 3–5+ years experience working with Epicor ERP (Epicor 10 / Kinetic preferred), • Experience supporting ERP systems within manufacturing environments, • Strong understanding of ERP-driven operational processes including:, • Production, • Inventory control, • Supply chain, • shop floor operations, • Experience developing BAQs, dashboards, and operational reporting, • Experience working with SSRS reporting, • Experience customizing Epicor using Kinetic Application Studio, • Experience working with Epicor REST APIs, • Ability to translate operational requirements into system configurations and reporting solutions, • Ability to travel up to 25%Skills & Competencies, • Communication: Strong written and verbal skills; able to translate technical concepts into practical solutions and collaborate with both technical and operational teams., • Organization: Highly organized with strong time management; able to manage multiple priorities with attention to detail and clear documentation., • Epicor ERP (Epicor 10 /Kinetic), • Epicor Operational Modules (Production, Inventory, Supply Chain, MES, EKW), • BAQs, UBAQs, and Epicor dashboards, • SSRS Reporting, • Epicor Application Studio, • Epicor REST APIs, • AI Tools, • Microsoft Office / Excel, • Basic SQL knowledge preferred At VMC Group we believe in supporting our employees both professionally and personally. When you join our team, you gain more than just a job — you gain access to a range of benefits designed to promote your well-being, growth, and financial security. • Health, dental and vision insurance, • 401K with company match, • Life Insurance, • Flexible Spending Accounts, • Generous annual time off policy, • 12 Company-Paid holidays, • A Solid Wellness Program to support your personal health goals We provide equal employment opportunities to all applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.

Job DescriptionAbout Five Rivers ITFive Rivers IT is a leading provider of Managed IT services for small and mid-market companies in the NY Metro area and across the United States. We empower organizations to leverage technology for growth, efficiency, and innovation. As AI continues to reshape how businesses operate, we are expanding our capabilities to help both our internal teams and our clients identify, design, and implement practical AI-driven improvements that deliver measurable business value.Role OverviewWe are seeking an AI Adoption & Business Transformation Specialist to help our business and clients effectively leverage artificial intelligence across operations. This role bridges business strategy and technical execution, translating business requirements and processes into practical, AI-driven solutions that deliver measurable value. You will partner with stakeholders to understand goals, workflows, and pain points; identify opportunities where AI and automation can improve efficiency and outcomes; and support implementation, change management, and ongoing optimization. This role is ideal for someone who can turn AI concepts into clear use cases, coordinate delivery with technical teams or vendors, and drive successful user adoption through strong communication and structured execution.Key Responsibilities • Serve as the primary point of contact for staff seeking guidance on AI tool usage, workflow integration, and best practices across the organization, • Design and deliver hands-on training programs for both technical and non-technical users, helping teams move from basic AI familiarity to confident, productive use, • Partner with business units to identify, scope, and implement practical AI solutions that solve real day-to-day problems — not just proof of concepts, • Enable and support agentic AI workflows where the AI autonomously executes multi-step tasks — such as organizing files, managing documents, and completing structured work across desktop applications — reducing manual effort for end users, • Guide teams in the use of AI plugins embedded directly into everyday tools such as Excel, PowerPoint, and legal applications, helping staff get value from AI without leaving the applications they already work in, • Define guardrails and approval workflows for agentic tasks to ensure human oversight is maintained where decisions carry meaningful business or operational risk, • Champion responsible AI use by embedding awareness of data handling, output review, and policy compliance into every enablement activity, • Track adoption, gather user feedback, and continuously iterate on training and resources to improve the end-user experience over time, • Collaborate with technical teams or vendors to implement AI-driven solutions., • Support change management, user adoption, and ongoing optimization of AI initiatives.Qualifications, • Demonstrated understanding of business processes and operational workflows., • Practical knowledge of AI, machine learning, automation, and data-driven tools., • Ability to translate complex business needs into tactical, implementable AI solutions., • Excellent communication and stakeholder management skills., • Experience driving digital or AI-led transformation initiatives is a plus., • Certifications in AI, data science, or project management are preferred but not required., • Experience with workshop facilitation, stakeholder management, and change enablement across complex organizations.Technical & Functional Skills, • Familiarity with AI and automation concepts (e.g., RAG frameworks, GenAI use cases, intelligent automation, data governance)., • Proficiency in documenting business processes and requirements., • Understanding of compliance, data privacy, and regulatory frameworks affecting AI adoption in financial institutions.Soft Skills, • Strong communication and facilitation skills with the ability to engage senior stakeholders and translate strategy into action., • Analytical and structured thinking with problem-solving orientation., • Ability to thrive in a fast-paced environment and manage multiple workstreams.Other Details about the Job, • This is a Full-Time position., • All standard benefits are included such as medical/dental/vision insurance and vacation time., • We encourage and reward professional certifications., • Salary will be based on experience. Please send your resume with the expected salary. Applications lacking expected salary will not be considered., • You will be placed at our Fair Lawn, NJ office. Please do not apply if you are not local or are not willing to relocate. 5u1mahMDO5

Accenture, Deloitte Digital, Infosys, Cognizant, Wipro, or equivalent) - Background in one or more areas such as: - IT strategy and digital transformation advisory - Cloud architecture and migration (AWS, Azure, GCP) - Cybersecurity consulting and risk assessment - Data engineering, analytics, or AI

Job Description Are You Ready to Make It Happen at Mondelez International? Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours. You provide software and applications expertise, and be responsible for implementation of the solutions. How you will contribute You will oversee the planning and execution of software and applications. To do so, you will manage an internal team and partner with external suppliers and use your deep technical and market knowledge and thorough understanding of our business goals find and deploy the right software and application solutions for the future. You will support programs to implement regional and global software and application strategies, offer input to financial planning and controls for software and applications on a regional and global level, collaborate with management and follow-up on requisitions, purchase orders, invoices, and payments, explores opportunities to leverage scale and drive savings, and ensure that support service level objectives and key performance indicators are accomplished. What you will bring A desire to drive your future and accelerate your career. You will bring experience and knowledge in : * Managing staff and line responsibilities * Managing large-scale software and application services * Service delivery, support and excellence * Program/Project management with experience managing multiple projects for budgets, resources, schedules and quality * General technical background * Understanding of integration and how different applications talk to each other * Process and service orientation * Business processes Job Overview: The Warehousing IT Lead is a critical leadership position within the Mondelez Digital Services (MDS) North America LogOps team. This role centers on spearheading the digital transformation of warehousing solutions, particularly driving the migration from SAP WM/SAP Extended Warehouse Management (EWM) to SAP S/4HANA. The successful candidate will leverage a deep understanding of logistics processes and advanced technology solutions to optimize operational efficiency, streamline digital integration, and lead complex, technology-driven programs across the U.S. warehousing landscape. Role Outline: As the LogOps Warehousing IT Lead, you will take a strategic leadership role, focusing on warehouse management and logistics digital solution initiatives. The role demands exceptional leadership in driving digital transformation efforts, specifically the transition from SAP WM/EWM to SAP S/4HANA. You will provide visionary leadership in steering multiple projects and fostering collaboration across internal and external stakeholders, ensuring the successful delivery of MDS projects that align with the overarching business strategy. Key Responsibilities: * Lead strategic planning and execution of digital warehousing and logistics initiatives, ensuring alignment with business goals for operational excellence and innovation. * Oversee the end-to-end management of large-scale technology projects, including SAP WM/EWM to S/4HANA migration, delivering measurable results in terms of efficiency, integration, and automation. * Serve as a digital transformation champion , guiding teams through the adoption of new technologies, fostering a culture of innovation, and driving continuous improvement in warehousing operations. * Exhibit exceptional leadership skills , managing and motivating cross-functional project teams, solution providers, and external vendors, while ensuring alignment with broader business and technology strategies. * Collaborate with senior leadership across global and regional teams in manufacturing, transportation, and supply chain functions to ensure cohesive digital integration and alignment with cross-functional business needs. * Develop and manage strategic partnerships with technology providers and business partners, leading contract negotiations, ensuring strong vendor relationships, and maximizing technology ROI. * Champion strategic KPI improvements , utilizing data-driven insights to identify areas for operational improvement, transparency, and automation, particularly within warehousing and transportation. * Advocate for compliance and governance in logistics solution integration, ensuring adherence to internal and external standards, regulations, and policies. What You Will Bring to the Role: * Leadership in Digital Transformation: Proven ability to lead large-scale digital transformation initiatives, particularly within logistics and warehouse management, while driving organizational change and fostering a culture of innovation. * Strategic Vision: Experience developing and executing strategic initiatives that align technology solutions with broader organizational goals, enhancing operational efficiency and future-readiness. * Advanced Program Management Expertise: Demonstrated ability to oversee multiple large-scale logistics IT programs, ensuring timely delivery, budget compliance, and high-quality outcomes. * SAP Expertise: Deep functional knowledge of SAP EWM with a strong understanding of SAP S/4HANA, applying this expertise to enhance warehousing and transportation solutions. * Stakeholder Engagement: Exceptional ability to manage and influence senior stakeholders, both internal and external, ensuring alignment of business and technology objectives. * Vendor Management Skills: Experience in technology vendor selection, contract negotiations, and performance management, ensuring successful partnerships and project delivery. Qualifications: * Minimum of 10-12 years of leadership experience in logistics IT program management with a focus on warehousing solutions and digital transformation. * Proven ability to manage large-scale, complex digital projects simultaneously, demonstrating strategic vision and operational excellence. * MBA preferred , with additional certifications in Project Management and SAP EWM as strong advantages. Salary and Benefits: The base salary range for this position is $122,000 to $167,750; the exact salary depends on several factors such as experience, skills, education and location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results. In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company. No Relocation support available Business Unit Summary The United States is the largest market in the Mondelez International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands-including Oreo and Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products -are close at hand for our consumers across the country. Mondelez Global LLC is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance. For more information about your Federal rights, please see eeopost.pdf ; EEO is the Law Poster Supplement ; Pay Transparency Nondiscrimination Provision ; Know Your Rights: Workplace Discrimination is Illegal Job Type Regular Software & Applications Technology & Digital At Mondelez International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about. We have a rich portfolio of strong brands - both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast. Join us and Make It An Opportunity! Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

Job Description Title: Solutions Consultant – Chemical Engineering Location: Hybrid (Parsippany, NJ office or Houston, TX) About OLI: Leaders in Chemistry Solutions OLI is a global leader in software development, specializing in complex chemical phenomena. Our process modeling solutions have transformed problem-solving for over 500 enterprises and academic institutions across 35+ countries. We drive innovation and sustainability, leading industrial digital transformation with technologies like real-time chemistry insights, automated systems, and cloud-based analytics. OLI long-range investment includes developing state-of-science technology needed for the Sustainable economy. We impact critical metal extraction (Li, Mn, Co, Ni, REEs), carbon capture and transport; brine valorization, and traditional scale and corrosion management. OLI Core Values include Collaboration, Customer-Focus, Inclusion, Innovation, Integrity, and Passion for Science. Our success is made possible by our team of dedicated, highly skilled scientists, engineers, programmers, and operations personnel. Why You're Vital to Our Mission: OLI is the global leader in electrolyte simulation technology for the chemical process industry, powering breakthrough solutions across oil and gas, metals and mining, wastewater treatment, and power generation. We’re rapidly expanding across these industries, delivering high-impact consulting engagements that combine advanced simulations with real-world problem solving to create measurable value for our customers. We’re seeking an experienced Application Engineering Consultant with a strong background in chemical engineering and/or chemistry. You will join our Project Delivery Team, whose members interface directly with existing and prospective clients. You’ll be responsible for delivering consulting projects, identifying new opportunities within existing clients, presenting OLI’s technology in sales meetings, training new clients, and providing application support to OLI’s client base. You’ll also work with Product Development, Research, and Digital Transformation to improve our technology offering. Key Responsibilities: Consulting: • Help the team close process consulting opportunities., • Perform the consulting work and deliver the results., • Identify areas/opportunities for additional consulting services and/or software solutions (desktop and cloud applications)., • Provide technical oversight and validation of project work, ensuring consistency with OLI methodologies, • Tackle complex customer challenges involving corrosion, water chemistry, and process systems., • Manage and guide contractor resources to scale project execution, • Partner with Sales to shape and advance consulting-led opportunities that drive software adoption and expansion, • Provide first-line support to clients; and help clients extract more value from the software., • Serve as the technical liaison for assigned accounts, building client confidence in OLI solutions, and maximizing the client experience., • Identify opportunities to develop standard solutions:, • Develop novel application solutions to address new market opportunities with standard components for ease of deployment. The candidate must possess exceptional client-facing skills and a strong background in chemical engineering. This individual will also have experience in process simulation or an intense passion for learning process simulation. Specifically, you should be/possess: Language: • Fluent in English (speaking and technical writing), other languages a bonusEducation:, • At least five (5) years’ experience working as a Chemical Engineer in one of the following industries: Upstream or Midstream Oil and Gas, Metals and Mining, Wastewater Treatment, or Power Generation. (required). We are interested in candidates that have a significant background and passion for: • Chemistry, Chemical Engineering, and Process Simulation, • An understanding of corrosion mechanisms as applied to the refining and process industries, • Applying simulation to process engineering as it relates to Production/Exploration of Oil and Gas/Geothermal Production, LNG/Sour Gas Processing, Wastewater Treatment, Metals and Mining, or related industries., • Ability to effectively engage clients virtually (phone/web/on-site), • Willing to travel up to 25%, including international travel, • Strong analytical skills, • Results-oriented, problem-solver, self-starter, team-oriented, positive attitude, personal integrity, passion for science and success, a desire to win., • Excellent written and verbal communication skills, including strong presentation skills, • Computer literacy in Excel, PowerPoint, and CRM tools (Salesforce), • Process Simulation Experience in one or more: OLI Studio, OLI Flowsheet: ESP, Aspen HYSYS, Aspen Plus, UniSim, Petro-SIM, VMGSim, HTRI, AVEVA PRO/II, AVEVA DYNSIM CHEMCAD, gPROMS, PIPESIM, OLGA, SysCAD, METSIM, ProMax, ProTreat, • Ability to work independently with superior initiative, • Entrepreneurial spirit to develop solutions using OLI software products to solve customer problems, • Knowledge of asset life cycle, maintenance maturity levels, and other Operational Excellence programs/concepts, • Demonstrated use of AI tools in daily technical work; curiosity about applying AI to expand engineering capabilities, uncover new ways to generate insights from simulation results against operating data and unit history, and improve speed of deliverables (reports, calculations, insights, etc.), • A chance to be part of a visionary company that is solving complex global challenges., • A collaborative and dynamic work environment where innovation is at the heart of what we do., • Competitive compensation package, including incentives and bonuses based on performance. Please submit your resume through JazzHR. Equal Opportunity Employer OLI is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. Applicants will be evaluated through a structured, rubric-based interview process to ensure consistency and fairness. OLI supports equitable career progression. Advancement decisions are guided by consistent evaluation criteria and regular performance conversations. Powered by JazzHR ekvHwGWbYu

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