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Job DescriptionSalary: $90,000-$100,000 Program Director Summary: The Program Director is responsible for the overall management and direction of a comprehensive program of social services for a single mens, womens or family shelter with the goal of expeditious placement of residents into permanent housing and providing assistance in becoming self-sufficient. Services include assessments, counseling, service planning, and developing and monitoring linkages with programs that provide entitlements and medical, educational, substance abuse, employment, and mental health services. educational, substance abuse, employment, and mental health services. He/she will oversee the day-to-day operation of social services at the work site. He/she will need to work collaboratively with other on-site departments to facilitate effective methods of problem-solving and the alignment of strategies. Responsibilities: The Program Director is responsible for, but not limited to: Provide and ensure delivery of quality services to all clients through direct supervision of a team of Case Managers, Housing Specialists, Recreational Specialist, Social Service Supervisors, Program Coordinator and Employment Specialists Coordinate all case management services, including assessments and development and implementation of service plans Ensures that staff appropriately identifies the needs of the clients, provides appropriate referrals and ensure case managers follow up with resources Ensure assessments, service plans, and interactions with the clients are appropriately documented. Act as the point person with subcontractors and/or service providers including, but not limited to, medical providers, mental health providers, substance abuse providers and employment services providers Identify changing program needs and program gaps and develop new services, service directions, and/or programs to meet client needs Ensure all reports are submitted accurately and in a timely manner Responsible for ensuring monthly housing targets are met Monitor demographic reports to ensure consistency with ILP compliance Ensure all employees in Social Services department receive all mandated training and any courses which are indicated for additional professional growth and development as a department or as individuals Organize onsite and offsite training opportunities for professional development of staff Facilitate weekly meetings with social service staff to address client issues and progress Ensure adherence to all requisite regulations and DHS policies and procedures Act as a liaison with other department directors Provide crisis intervention and stabilization as needed **This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Professional & Personal Qualifications: Masters degree in Social Work, Psychology, Sociology, or related field with 2+ years of direct social service experience Bachelors degree in Human Service, or related field with 4+ years of direct social service experience Associates degree with 6 plus years of direct social service experience Ability to work some evenings and occasional weekends as needed Excellent and demonstrated writing ability Fluent in English and Spanish a plus Strong assessment, direct practice, counseling, supervision, community outreach, group leadership and program development experience preferred Advanced knowledge of MS Word, Excel and database management skills. Knowledge of community resources Ability to solve problems, make decisions, resolve conflicts and listen Ability to deal calmly in crisis situations Proven ability to work collaboratively well with diverse groups Proven ability to handle multiple tasks effectively under pressure Strong organizational skills, detail-oriented, and efficient Maturity, integrity, and sound judgment

Job Description JOB DESCRIPTION JOB TITLE: SOCIAL WORKER - LMSW DIVISION: SERVICES FLSA: NON-EXEMPT LOCATION: BRIARWOOD (QUEENS) REPORTS TO: DIRECTOR SOCIAL SERVICES SALARY: $55,000 TO $65,000 SUMMARY: The LMSW is responsible for coordinating out and inpatient mental health and substance abuse services for a 200+ bed men’s homeless shelter. Proof of COVID-19 vaccinations required. DUTIES & RESPONSIBILITIES: • Responsible for a case load of high-risk families with children, • Responsible for facilitating mental health/ substance abuse workshops and onsite support groups for clients., • Must have knowledge of community resources, how to make appropriate referrals to community and other governmental agencies for services, and ability to coordinate services., • Must be able to independently assess the psychosocial functioning and needs of clients to formulate and implement a treatment plan, identifying the client’s problems, strengths, weaknesses, coping skills and assistance needed., • Work from a strength based, client centered perspective to independently conduct psychosocial assessments and provide psychosocial treatment to a wide variety of individuals from various socio-economic, cultural, ethnic, educational and other diverse backgrounds., • Must have knowledge and experience in the use of medical and mental health diagnoses, disabilities and treatment procedures., • Must be able to provide consultation services to other staff about the psychosocial needs of clients and the impact of psychosocial problems on health care and compliance with treatment., • Must have knowledge and skill in the use of computer software applications for drafting documents, data management, and tracking., • Provides crisis intervention and stabilization as needed. May require some after hour’s and or weekend follow-up to emergency situations., • Maintains; reviews and signs off on all required documentation/reports and submits all in a timely manner., • Identifies program needs and makes recommendations., • Performs related tasks as assigned. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS LMSW Required. Must have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). At least two years’ experience in an area of specialized social work practice. Fluency in Spanish is highly desirable. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR cPUlbR8efB

Job Description JOB SUMMARY Background: The Office of Mental Health (OMH) and the Department of Health (DOH) are co-defendants in the Stipulation and Order of Settlement, United States v State of New Your, Civil Action No. 13-0CV-4165 (NGG) O’Toole et al. v. Cuomo et al., Civil Action No. 13-CV-4166 (NGG). This settlement requires the state to assist residents of impacted adult homes identified as “class members” to move out of adult homes into supported apartments if they choose to and are eligible. They will have the assistance of a care manager to ensure any needed wrap-around services are in place after the move. An assessment determines the care planning that the care manager must implement as part of the preparation for transition out of the Adult Home. In collaboration with the Nursing Assessor and assigned Care Coordinators, the Social Work Assessor will work with other team members to streamline the assessment and placement into supported housing for identified residents of impacted Adult Homes. They will be responsible for making recommendations about the type of housing and the types of services—physical and behavioral health—as well as non-medical services like Meals on Wheels, etc. The Social Work Assessor will complete assessments for Queens Adult Home and SIBN Adult Home Supported Housing Programs. The Social Work Assessor will complete the housing application's psychiatric evaluation and psychosocial portion. The Nurse Assessor will have primary responsibility for assessing the residents' physical health needs, such as Managed Long-term Care services and certified Home Health Agency services. Each assessor will interface with the respective behavioral or physical health providers of the residents and review records necessary to make determinations about the types of services that will be needed to promote successful placement in supported apartments. ESSENTIAL JOB FUNCTIONS • Accompanies in-reach supervisor during in-reach to schedule assessments on-site at in-reach (3 days per week)., • If the assessor is not on-site for in-reach, the in-reach supervisor will email the consent form to the assessor on the same day as the in-reach meeting., • Upon receipt of consent, the assessor will obtain the psychiatric evaluation from a mental health provider., • Assessments to be scheduled promptly within the 30-day window to reduce delays from in-reach to assessment., • Assessor to be on-site at adult home at minimum four days per week to conduct assessments., • Upon completion of the assessment, the assessor will complete the assessment packet and send any required documentation to identified recipients (OMH, DOH, Housing, Care Coordination)., • Assessor to submit HRA application to HRA., • Once HRA approval is received, the assessor will send a packet to the housing program manager and health home., • For backlog assessments, the assessor will obtain the psychiatric evaluation from a mental health provider., • Assessor to approach class members with in-reach supervisor for introduction and to schedule an assessment., • Once the assessment is completed, the assessor must complete the assessment packet and submit the HRA application., • Once HRA approval is received, the assessor will send a packet to the housing program manager and health homes, • Responsible for making recommendations about the type of housing and the types of services (physical and behavioral health and non-medical services like Meals on Wheels, etc.), • Proposed Adult Home Housing Contract Amendment Language, • Provide clinical consultation to the team, conduct trainings, conduct clinical review, and chart review NYS license and current registration as a Licensed Clinical Social Worker. At least five years experience providing direct services to individuals with mental illness. Familiarity with the Medicaid and HRA housing application process is essential. #ICLRN

Job Description Classification: Non-Exempt Reports to: Director of Social Services Location: Jamaica, Queens Status & Hours: Full-time, five days a week, the schedule may include a weekend day and/or night shift. The schedule will be discussed during the interview process and upon hire. Flexible hours are also required. Who We Are: Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. If you believe a steady home can be the start of everything else, you’ll fit right in with our mission-first team. Lantern was also recognized as a Top 2025 Workplace by City & State New York - a great place to do meaningful work with people who care! About The Role: We are seeking an experienced Case Manager for Lantern's men's shelter in Jamaica, Queens. Case Managers are part of an interdisciplinary team aimed at stabilizing shelter clients by improving their independent living skills and assisting clients in moving toward their housing goals. Case Managers are responsible for assessing client needs, linking clients to services, planning a course of action towards stabilization and re-housing, monitoring progress, and documenting client contacts. The successful candidate will have prior experience working with homeless and/or mental health individuals. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. • Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals., • Meet weekly with clients to assist with the achievement of individual service plan goals., • Coordinate services with Housing Specialist, other staff, and external partners, • Provide advocacy for individual clients around entitlements and services., • Provide crisis intervention, aggressive and supportive counseling to strengthen clients’ ability to make appropriate life decisions., • Document case management activities in accordance with agency and funding source guidelines and procedures., • Complete Housing applications (both written and computer-generated) for clients based on their individual needs and functioning., • Achieve monthly placement quota, as assigned., • Facilitate workshops, groups, and escort clients as applicable., • Attend staff meetings and trainings to enhance skills that are related to the job function., • Conduct weekly/biweekly Unit/Dorm Inspections., • Must be able to work flexible, alternate schedules, which may include evening and weekend shifts., • Perform other related duties, such as Complete Housing applications (both written and computer generated) for clients based on their individual needs and functions in addition to achieving the monthly placement quota, as assigned. Required Education and Experience: • High school diploma, HSE, or GED, required., • A minimum of 2 years of social services experience required., • Possession of a valid Food Handler’s License, or the ability to obtain one within six (6) months of hire, is required, • Experience working with the homeless, mentally ill, substance abuse, and/or low-income populations., • Strong relationship-building skills are required., • Strong Computer skills required including Word and Excel., • Ability to work Evenings and/or Weekends on a rotating schedule., • Preferred experience working in a homeless shelter., • Knowledge of mental health, substance use, or homelessness, • Bilingual (English/Spanish) preferred. Work Environment: This job operates in a shelter environment and works with a population who may experience mental illness, substance use, disability, HIV/AIDS, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and/ or kneel. Occasionally, the employee will have to lift and/or move up to 10 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.

Job DescriptionFamily Support Coordinator (FSC) Location: Pomonok Community Center – Queens, NY Status: Full-Time Schedule: This is a full-time position with standard hours of 9:00 AM to 5:00 PM. The role requires a regular on-site presence in the Pomonok community and occasional evening or weekend availability to support community activities. About Queens Community House Queens Community House (QCH) is a multi-site, multi-service settlement house that serves the diverse communities of Queens. Our mission is to provide individuals and families with the tools to enrich their lives and build healthy, inclusive communities. Position Overview Queens Community House is seeking a Family Support Coordinator (FSC) to serve as a key member of the Pomonok Community Center team, contributing to the Pomonok initiative’s strategic objectives. The FSC builds meaningful relationships with residents and supports households as they work toward greater stability. As an engaged and accessible presence within the Pomonok community, the FSC actively listens to residents’ concerns and serves as a trusted connector between residents and the services, resources, and opportunities available through the Pomonok Community Center and Queens Community House. Responsibilities include assessing requests from community members, working collaboratively with families to develop action plans, and connecting households to benefits screening, housing assistance, mental health services, financial counseling, and other critical resources. In partnership with QCH Youth Services staff at PS 201, the FSC also supports engagement with parents and caregivers, helping connect families to resources and strengthening collaboration between the school, families, and community services. Key Responsibilities • Build and maintain strong, trusting relationships with residents, serving as a community-facing connector to services, resources, and opportunities through the Pomonok Community Center, PS 201, and QCH programs., • Conduct comprehensive household assessments and provide integrated case management using a strength-based, family-centered approach., • Work with participants to identify priorities, explore needs, and develop actionable plans that support household stability and well-being., • Connect individuals and families to Queens Community House programs and external resources, including:, • Benefits enrollment, • Housing assistance, • Mental health services, • Financial counseling, • Education and workforce programs, • Other community-based supports, • Partner with QCH Youth Services staff at PS 201 to engage parents and caregivers and strengthen collaboration between schools, families, and community services., • Support the Program Director with community engagement, relationship-building, and advocacy, fostering partnerships across QCH sites and school-based programs., • Participate in cross-department meetings and case conferencing to ensure coordinated support across programs and services., • Maintain accurate participant records and apply a data-driven approach to track engagement, milestones, and outcomes., • Contribute to creating a welcoming and supportive environment where residents can access resources, build connections, and improve their quality of life.Qualifications, • MSW preferred with 2–3 years of experience; OR, • Bachelor’s degree in social work, human services, or related field with 5+ years of case management and community engagement experience., • Demonstrated strength in conducting assessments, navigating complex conversations, identifying deeper needs, and prioritizing action steps., • Strong collaboration skills and ability to work effectively with families, schools, community partners, and internal teams., • Ability to work independently with high autonomy while maintaining accountability for outcomes and program objectives., • Excellent communication and interpersonal skills, with the ability to engage diverse community members., • Strong organizational skills and attention to detail, with the ability to manage multiple cases simultaneously., • Knowledge of community resources, housing programs, and public assistance systems preferred., • Medical, Dental, and Vision Insurance, • Life Insurance, • Flexible Spending Accounts (FSA), • 403(b) Retirement Plan, • Generous Paid Time Off (Sick and Vacation), • Federal holidays, • Paid Family Leave with full pay during approved leave

Job Description Position: Senior Case Manager/Case Manager, Markus Gardens SP-SRO Function: Provides case coordination and delivers community rehabilitation services. Reports to: Program Director, Markus Gardens Location: Queens (Jamaica) Schedule: Tuesdays & Wednesdays (11am-7pm), Thursdays (9am-5pm), Fridays & Saturdays (11am-7pm) Tasks: • Conducts home visits on a regular basis for assigned caseload., • Obtains psychosocial histories and conducts functional skills assessments., • Establishes and maintains liaison with primary provider of psychiatric care., • Assures access to psychiatric, substance abuse and medical services, and entitlement benefits., • Administers standardized health screening tools, • Monitors client medication, including adherence and side-effects., • Develops an individualized rehabilitation plan (Service/Support Plan) in accordance with client needs, strengths, and goals and in consultation with the treatment team and others of the client’s choice., • Delivers community rehabilitation services according to individual need, including: Assertiveness/Self-Advocacy Training, Community Integration Services/Resource Development, Daily Living Skills Training, Health Services, Medication Management Training, Parenting Training, Rehabilitation Counseling, Skill Development Services, Socialization, Substance Abuse Services, and Symptom Management., • Documents client response to service, progress and regressions, and regularly updates the Service/Support Plan., • Trains clients in safety procedures and conducts fire drills and self-preservation tests., • Prepares residents for transition to independent living and makes necessary referrals., • Facilitates crisis intervention in the event of an emergency., • Staffs Emergency Phone on a rotating basis., • Maintains client charts and submits necessary notes and reports, including incident reports, in compliance with agency procedures., • Oversees maintenance of apartments, inventories furniture, and alerts program director of maintenance problems., • Attends in-service training as requested by supervisory personnel., • Provides coverage as needed for other staff on the program team., • Serves as “Qualified Mental Health Staff Person”, • Duties as assigned by supervisor. Sr. Case Manager Qualifications and Salary Information: M.A. in psychology or a human service related field. B.A. in psychology or a human service related field with a minimum of 3 years of experience providing direct care in human services. Experience working with adults with serious mental illness preferred. Strong written and verbal communication skills. Master’s Degree preferred. Single Site SCM Salary: $58,034 plus generous benefits Case Manager Qualifications and Salary Information: B.A. in psychology or a human service related field. A.A. degree in psychology or a human service related field with a minimum of 3 years of experience providing direct care in human services. Experience working with adults with serious mental illness preferred. Strong written and verbal communication skills. Single Site CM Salary: $50,078 plus generous benefits Please include a resume, cover letter and contact information for 3 professional references. ACMH is committed to the mental and physical wellbeing of vulnerable New Yorkers and is a leader in the provision of outreach and engagement, care management, rehabilitation, crisis support, and supportive housing. ACMH is committed to becoming an anti-racist organization and seeks to promote actionable change to create an intentional culture of equity at individual, interpersonal and institutional levels. For more information, visit our website: ACMH is an equal opportunity employer and does not discriminate in employment decisions based on race, color, creed, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, mental or physical disability, marital status, veteran status or citizenship status. PI283421502

Job DescriptionDescription: Position: Senior Case Manager/Case Manager, Sabra Goldman House (SGH) Function: Provides case coordination and delivers community rehabilitation services. Reports to: Program Director, SGH Location: Queens (Queens Village) Schedule: Tuesdays through Saturdays (11:00am-7:00pm) Tasks: • Conducts home visits on a regular basis for assigned caseload., • Obtains psychosocial histories and conducts functional skills assessments., • Establishes and maintains liaison with primary provider of psychiatric care., • Assures access to psychiatric, substance abuse and medical services, and entitlement benefits., • Administers standardized health screening tools, • Monitors client medication, including adherence and side-effects., • Develops an individualized rehabilitation plan (Service/Support Plan) in accordance with client needs, strengths, and goals and in consultation with the treatment team and others of the client’s choice., • Delivers community rehabilitation services according to individual need, including: Assertiveness/Self-Advocacy Training, Community Integration Services/Resource Development, Daily Living Skills Training, Health Services, Medication Management Training, Parenting Training, Rehabilitation Counseling, Skill Development Services, Socialization, Substance Abuse Services, and Symptom Management., • Documents client response to service, progress and regressions, and regularly updates the Service/Support Plan., • Trains clients in safety procedures and conducts fire drills and self-preservation tests., • Prepares residents for transition to independent living and makes necessary referrals., • Facilitates crisis intervention in the event of an emergency., • Staffs Emergency Phone on a rotating basis., • Maintains client charts and submits necessary notes and reports, including incident reports, in compliance with agency procedures., • Oversees maintenance of apartments, inventories furniture, and alerts program director of maintenance problems., • Attends in-service training as requested by supervisory personnel., • Provides coverage as needed for other staff on the program team., • Serves as “Qualified Mental Health Staff Person” Single Site SCM Salary: $58,034 plus generous benefits Case Manager Qualifications and Salary Information: B.A. in psychology or a human service related field. A.A. degree in psychology or a human service related field with a minimum of 3 years of experience providing direct care in human services. Experience working with adults with serious mental illness preferred. Strong written and verbal communication skills. Single Site CM Salary: $50,078 plus generous benefits Please include a resume, cover letter and contact information for 3 professional references. ACMH is committed to the mental and physical wellbeing of vulnerable New Yorkers and is a leader in the provision of outreach and engagement, care management, rehabilitation, crisis support, and supportive housing. ACMH is committed to becoming an anti-racist organization and seeks to promote actionable change to create an intentional culture of equity at individual, interpersonal and institutional levels. For more information, visit our website: ACMH is an equal opportunity employer and does not discriminate in employment decisions based on race, color, creed, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, mental or physical disability, marital status, veteran status or citizenship status. PI283387451

Job Description Classification: Full-time, Exempt Reports to: Shelter Director Location: Queens, NY Status & Hours: Full-time, Mon - Fri 9 am to 5 pm. Hours may vary and include on-call responsibilities. Lantern staff may be asked to change work schedule and hours depending on the operational needs of the site and the agency. Compensation: $70,000 - $85,000 salary Who We Are: Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. If you believe a steady home can be the start of everything else, you’ll fit right in with our mission-first team. Lantern was also recognized as a Top 2025 Workplace by City & State New York - a great place to do meaningful work with people who care! Where You Will Work: Ozone Park, Queens. About The Role: We are seeking an experienced and progressive Director of Social Services for our single adult male shelter in Queens. This position oversees the Clinical and Social Services functions to optimize the quality of care to residents in accordance with DHS regulatory and accreditation requirements. The ideal candidate will develop and supervise the Social Services team, consisting of Social Workers, Case Managers, Housing Specialists, and Peer Engagement Specialists. The DSS will be responsible for implementing best practices to meet the physical, emotional, and social needs of residents, ensuring their ability to gain and maintain housing stability, and will work closely with the Shelter Director to develop, implement, track, report, and evaluate measurable outcomes. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Hire, train, and supervise Social Workers, Case Managers, Housing Coordinators, and Peer Specialists to ensure timely completion of program goals, deliverables, and benchmarks., • Provide leadership through regular supervision, performance evaluations, disciplinary support as needed, and facilitation of staff and clinical meetings., • Attend all mandatory DHS trainings and meetings to maintain program compliance and best practices., • Ensure adherence to DHS, OTDA, and Lantern standards for client intake, assessments, service delivery, and documentation within required timeframes., • Support staff in developing individualized Independent Living Plans and Housing Plans that promote long-term stability and successful transitions to permanent housing., • Coordinate access to necessary medical, mental health, and substance use services, including referrals for psychiatric assessment, treatment, and community-based care., • Develop counseling approaches, programming, and referral resources that support residents in achieving harm reduction, wellness, and housing readiness goals., • Implement crisis prevention and intervention strategies to maintain a safe and secure shelter environment., • Provide follow-up on critical incidents, assist with safety planning, and ensure residents are connected to appropriate supports during times of crisis., • Maintain strong relationships with community partners and ensure the shelter upholds a Good Neighbor policy by connecting residents with daytime resources, supportive services, and constructive community-based activities., • Perform other duties as assigned. Required Education and Experience: • Master’s degree in Social Work (MSW), Mental Health Counseling (MHC), or Marriage and Family Therapy (MFT) from an accredited institution required; licensure (LMSW/LMHC/LMFT) must be obtained within one year of hire., • Minimum of 8 years of social service experience, including at least 2 years of supervisory experience within a DHS shelter or similar human services setting., • Experience using electronic case management systems and applying data to inform best practices and improve service delivery., • Strong knowledge of mental health, substance use, HIV/AIDS, and issues impacting individuals experiencing chronic homelessness preferred., • Ability to work effectively under pressure, respond to crisis situations, and maintain flexibility with scheduling as needed., • Excellent written and verbal communication skills, with strong organizational and problem-solving abilities. Work Environment: This job operates in a shelter site and works with the male population who experience mental illness, addiction, disability, HIV, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and/or kneel. Occasionally, the employee will have to lift and/or move up to 10 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.

Job Description Transitional Services for New York, Inc., not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting ourselves and each other as we provide hope to those who participate in our programs. Secretary Counselor - $22 Per Hour , Part-Time, at Residential Facility, in Jamaica (Queens), NY Driver License Required Position Summary Submit, distribute and monitor requests for personal needs allowance amounts for residents. Generate and provide the staff schedule. Clerical work that includes, but is not limited to, answering phones, photocopying and keeping good records of all financial transactions. Provide direct care services to assigned caseload. Work hands on with residents on learning daily living skills, such as personal hygiene, laundry, budgeting and room maintenance. Accompany residents on medical and benefits appointments and off-site recreational activities. Meet with caseload individually for weekly sessions. Conduct clothing inventory and shop for seasonal clothing. Essential Functions • Type correspondence as requested., • Complete monthly money request for the residents., • Complete petty cash requests., • Distribute weekly monies to residents. b. Office supplies c. Miscellaneous orders • Submit weekly time sheets after Director's review., • Maintain residents' financial records. b. Receipt of correct number of residents in the residence c. Count correct number of charts in the file d. Location of Agency vehicle e. Correct number of house keys f. Receipt of valuables in the house, i.e., TV, VCR, copy machine, etc. • Read Communication Log to obtain information from previous shift regarding situation of immediate attention, i.e., crisis, maintenance, medical appointments, escorting residents to the clinics., • Check mailboxes. Follow up if specific instructions have been given by Director. Check for messages from other co-workers., • Check petty cash box. Submit receipts for petty cash expenditures., • Report any unusual or different circumstances in the Communication Log (i.e., resident's change in behavior)., • Physical check of all residents' rooms (i.e., behind beds, closets, etc.)., • Check all fire exits. b. Check program and/or workshop attendance. c. Check room for cleanliness and tidiness. d. Check weekly budgeting plans. e. Check residents' daily for grooming and adequate clothing. f. Check residents' laundry completion. g. Check residents' compliance with daily chore assignment. h. Check residents' compliance with cooking assignment. i. Complete a progress note in the resident's chart. This progress note must reflect the individual treatment plans. • Meet in group sessions with residents daily according to activities of daily living schedule., • Escort residents to recreation outings as per recreation schedule., • Completion of clinical contacts., • Accompany residents to case conferences and medical appointments as needed and suggested by clinical team, • Quarterly Service Plans, • Case reviews, • ADL quarterly evaluation, • Physical examination for residents, • Functional assessment forms, • Residents' fee agreements, • Be able to sit or stand as needed, with or without reasonable accommodation., • May require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation., • Be able to reach above shoulder heights, below the waist or lift as required to file documents or store materials throughout the workday, with or without reasonable accommodation., • Driver’s license required., • During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan., • Perform other related duties as required. Experience/Education/Skills/Abilities • High School diploma, • Driver’s license required. TSINY is an equal opportunity employer that is committed to a policy of nondiscrimination in accordance with Title VII of the Civil Rights Act, as well as the New York State Human Rights Law. TSINY prohibits discrimination against any employee or applicant for employment on the basis of race, creed, color, national origin, sex, gender, age, disability, marital status, sexual orientation, citizenship status, veteran status or other protected group status as provided by law in all employment decisions.

Job DescriptionSalary: $70k-85K DOE Director of Social Services Summary: The Director of Social Services is responsible for the overall management and direction of a comprehensive program of social services for a single mens, womens or family shelter with the goal of expeditious placement of residents into permanent housing and providing assistance in becoming self-sufficient. Services include assessments, counseling, service planning, and developing and monitoring linkages with programs that provide entitlements and medical, educational, substance abuse, employment, and mental health services. educational, substance abuse, employment, and mental health services. He/she will oversee the day-to-day operation of social services at the work site. He/she will need to work collaboratively with other on-site departments to facilitate effective methods of problem-solving and the alignment of strategies. Responsibilities: The Director of Social Services is responsible for, but not limited to: Provide and ensure delivery of quality services to all clients through direct supervision of a team of Case Managers, Housing Specialists, Recreational Specialist, Social Service Supervisors, Program Coordinator and Employment Specialists Coordinate all case management services, including assessments and development and implementation of service plans Ensures that staff appropriately identifies the needs of the clients, provides appropriate referrals and ensure case managers follow up with resources Ensure assessments, service plans, and interactions with the clients are appropriately documented. Act as the point person with subcontractors and/or service providers including, but not limited to, medical providers, mental health providers, substance abuse providers and employment services providers Identify changing program needs and program gaps and develop new services, service directions, and/or programs to meet client needs Ensure all reports are submitted accurately and in a timely manner Responsible for ensuring monthly housing targets are met Monitor demographic reports to ensure consistency with ILP compliance Ensure all employees in Social Services department receive all mandated training and any courses which are indicated for additional professional growth and development as a department or as individuals Organize onsite and offsite training opportunities for professional development of staff Facilitate weekly meetings with social service staff to address client issues and progress Ensure adherence to all requisite regulations and DHS policies and procedures Act as a liaison with other department directors Provide crisis intervention and stabilization as needed **This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Professional & Personal Qualifications: Masters degree in Social Work, Psychology, Sociology, or related field with 2+ years of direct social service experience Bachelors degree in Human Service, or related field with 4+ years of direct social service experience Associates degree with 6 plus years of direct social service experience Ability to work some evenings and occasional weekends as needed Excellent and demonstrated writing ability Fluent in English and Spanish a plus Strong assessment, direct practice, counseling, supervision, community outreach, group leadership and program development experience preferred Advanced knowledge of MS Word, Excel and database management skills. Knowledge of community resources Ability to solve problems, make decisions, resolve conflicts and listen Ability to deal calmly in crisis situations Proven ability to work collaboratively well with diverse groups Proven ability to handle multiple tasks effectively under pressure Strong organizational skills, detail-oriented, and efficient Maturity, integrity, and sound judgment

Job Description JOB SUMMARY: This management position exists in several Program Divisions. Under the general supervision of the Divisional Vice President of Supportive Housing and Adult Homes is responsible for the oversight of the administrative, operational, staffing, and clinical aspects of the program. Responsible for personnel management, fiscal operations, inventory management, client services, safety and welfare of staff and clients, hiring and training of personnel, directing and coordinating the activities of the staff, and general administration of the program. ESSENTIAL JOB FUNCTIONS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency Provides Clinical Services: • Directs clinical treatment services provided to consumers, oversees the development, implementation, and review of treatment plans, • Conduct supervision with program supervisor, in accordance with agency and division policy, • Conduct CORE audits of case records to evaluate the completeness and quality of treatment plans, quarterly assessments, apartment inspections and progress notes, • Conducts staff meetings to review and discuss compliance, recreational and social activities, interagency Referrals, • Conduct High Risk meetings with Pathways to Wellness and RN, to collaborate on ways to support clients who are on the high risk list, • Conduct rent arrears review meeting with program staff and interagency departments from a clinical and client-centered perspective, • Immediately reports serious incidents, allegations of abuse, incidents, or sensitive situations and completes incident reports in accordance with agency policy, • Regularly directs meetings concerning clinical issues with clients care team, • Initiates and participates in case conferences with mental health treatment team, and inpatient psychiatric team, • Completes SPOA referrals for IMT, ACT Team, and Non- Medicaid Care Coordination, • Utilizes Mental Health Hygiene Warrant when needed, • Conduct intakes for new referrals via ICL Hope, • Provide clinical crisis intervention regarding clients and support staff, • Ensure all psychosocial assessments and all assessment necessary for client care, • Conduct clinical trainings regarding motivational interviewing, harm-reduction, person-centered care, • Conduct eviction meeting regarding court case, documentation require, coordinate and collaborate with Real Properties., • Supervise the Clinical Specialist for SIBN, provide clinical support, and training., • Establishes and maintains work schedules in accordance with agency policy and assignments of staff. Responsible for managing the completion of time clock edits of staff within the suspense established by the Human Resources Department, • Ensures staff compliance with the agency's time and attendance policy; recommends disciplinary action for those out of compliance, • Manages the completion of performance evaluations, recommends staff for the employee recognition award, • Conducts new apartment viewings, and ensures all apartments are set up with needed items. when vacating an apartment, conducts walkthroughs with landlord, • Administers disciplinary actions in accordance with agency disciplinary policy, conducts disciplinary counseling, completes disciplinary action reports, and recommends employee terminations as needed, • Reviews authorized staff positions, submits Request for Personnel (RFP), on vacant staff position(s), interviews candidates for employment in accordance with agency policy and employment law., • Ensures that staff have attended required monthly RELIAS trainings, • Manages employee accident reporting and initial submission of workers' compensation claims., • Monitors employee morale and the climate of the work environment, • Monitors employee accrual totals, approves or recommends approval of employee requests for time off, and notifies the Department of Human Resources when an employee should be placed on or taken off Family and Medical Leave (FMLA). Maintains contact with staff while out on FMLA, • Provides oversight in the area of administrative recordkeeping, maintenance of office equipment, reception of visitors, phone reception, and stocking office supplies, • Manages the orientation of new personnel, • Maintains accountability and serviceability of all ICL property assigned to the program to include vehicles, report lost stolen items, missing, or damaged property in accordance with ICL policy, • Authorizes the purchase of supplies and equipment; properly secures all property and equipment, • Conducts inspection of apartment keys and repair list, • Ensure office space is in accordance to ICL Policy, • Ensures internal program compliance with federal, state, city, and agency regulatory requirements., • Responsible for the development of a program mission statement and program goals that supports the division and agency mission statements and goals., • Coordinates with the Department of Quality Management and the departments in the Administrative Division for staff assistance in the preparation for an audit, • Reviews plans of corrective action, incident reports, and program evaluation reports and addresses areas that need improvement, • Provides oversight in submission of statistical data, • Ensure all clients rental payments are in accordance to ICL policy, processed, tracker, and ensure all logistics with the finance and entitlement department., • Approves/disapproves all purchase orders and financial requests from staff, • Manages consumer rent payments, keeps a spreadsheet of all monthly rent payments. Keeps a log of all rent arrears, and payment plans., • Promotes Mental Health and Managed Care programs in local communities; maintains liaison between local elected officials and community boards, educates citizens in the community on mental illness., • Educates staff and residents/consumers on the importance of a constructive relationship with local elected officials, community boards, and community citizens., • Cooperates with other organizations in development of understanding and interest participating in long range plans for mental health program development., • May conduct regular inspections of apartments and contacts landlords to report repairs that need to be made in accordance with rental agreements., • May be responsible for facility maintenance and reports needed repairs to the Director of Real Property Operations., • May review drafts, procedures, and job descriptions., • May be involved in hosting visitors from community, regulatory offices, and/or other agencies., • May be chairperson or member of an agency or division committee(s)., • Ability to lead a multi-disciplinary staff of professionals in providing treatment services., • Ability to manage multiple projects, delegate tasks, and check on the completion of assigned tasks., • Ability to manage resources, which includes money, material, time, and people., • Ability to work in a team model, • Positive attitude willing to think outside of the box, • Serves as a role model to staff and consumers/residents., • Strong interpersonal skills, communication, emotional intelligence, and flexibility, • Highly-developed clinical, engagement, and motivational skills;, • Experience with risk assessment and risk management;, • Track record of delivering quality treatment services to individuals with SMI, • Experience delivering treatment, rehabilitation and support services in the community;, • Proficient in computers and Electronic Health Record (EHR), • Ability to effectively hold field staff accountable and to go into the field as needed, • Willingness and ability to use ICL supplied communication tools (e.g. computers, mobile telephone, fax, etc.) regularly in the course of conducting business MINIMUM REQUIRED EDUCATION AND/OR EXPERIENCE: • NYS Licensure in a recognized mental health profession (LMSW or LMHC), • Bilingual in Spanish

Job Description RiseWell is seeking a Full-Time Maintenance Specialist to join the team at one of our residential sites in Queens Village, NY In this role, under the supervision of the Director, the Maintenance Specialist is responsible for overseeing all aspects of maintenance, repairs, and housekeeping for all Risewell facilities and sites QUALIFICATIONS: High School Diploma or equivalent. Experience in building maintenance and repairs Clean Valid NYS Driver’s License. Fingerprinting, criminal record check, approval from NYS Office of Mental Health. At RiseWell, we value a healthy work-life balance and prioritize the mental & physical wellness of our staff! BENEFITS INCLUDE: • Comprehensive Medical/Dental/Vision, • Retirement 401K Savings Plan with Employer Match, • Generous Paid Time Off for Full-time and Eligible Part-Time Employees, • 13 paid Holidays for Full-time and Eligible Part-Time Employees, • Long and Short Term Disability, • Life Insurance, • Employee Assistance Program, • CALM App Subscription, • Flexible Work Schedules, • Career Growth & Promotional Opportunities, • Comprehensive Paid Training, • Supplemental Accident, Illness and Hospitalization Insurance, • Supplemental Pet Insurance, • Encouragement for Educational Professional Advancement, • Employee Perks & Discounts on Broadway shows, theme parks, and other attractions ABOUT US: Founded in 1972, RiseWell Community Services (RiseWell) is an innovative, multi-service, community-based social wellness agency. We are a major provider of health and wellness services, senior and children’s care, addiction recovery services, as well as affordable housing and support. Federation continues to serve thousands of community members across Suffolk, Nassau, Queens, Brooklyn, Bronx, and Manhattan. RiseWell has developed innovative, successful programs that are designed to meet the needs of vulnerable populations, such as individuals in recovery, those living with chronic medical conditions, adult home residents, the homeless, low-income seniors and at-risk children For more information about RiseWell Community Services, please visit our website

Job Description Core duties and responsibilities include the following. Other duties may be assigned. • Ensures quality care and oversees clinical and social services functions of the sanctuary according to DHS., • Develop and execute a strategic vision for the organization’s social services department., • Responsible for the oversight and implementation of care and resources for the purpose of meeting the physical, emotional and social needs of participants., • Provides supervision to the intake services and case management and crisis teams and works with the Program Director to develop, implement, track, report and evaluate measurable outcomes., • Coordinate all case management services, including social service intake, assessments, development and implementation of independent living plans, and case conferences., • Facilitate interdepartmental communication and conduct staff meetings with social service employees., • Attend meetings with governing and outside agencies as required., • Connect with community leaders to build connections, gain support and troubleshoot issues/concerns., • Liaise with medical and psychiatric providers (both internal and external), employment providers and partnered community organizations to ensure appropriate service delivery for participants., • Develop program content to address client needs related to housing, substance abuse treatment, mental health, and employment., • Plan and organize program activities to maximize program contract and performance goals., • Assist the Program Director with completion of monthly deliverables as assigned by the Program Director., • Maintaining compliance with all organizational policies and legal regulations, by ensuring meticulous documentation of all activities in the department., • Review analysis of program and demographic client data to make program improvements., • Set realistic weekly and monthly performance goals in accordance with contract requirements with reporting staff., • Ensure housing and performance outcomes are met on a monthly/quarterly/annual basis., • Identify changing program needs and program gaps to develop new services, service directions and/or programs to meet participant needs., • Conduct periodic internal file reviews and implement Quality Assurance measures as needed to ensure quality service delivery to participants (i.e., address and investigate participant complaints)., • Conduct and document one on one supervision of direct reporting staff to assess and improve work performance (i.e., identify training needs, professional development, etc.)., • Develop and implement crisis prevention/or intervention strategies to ensure a safe and secure environment., • Organize onsite and offsite training opportunities for professional growth and development of staff., • Report all incidents that may subject agency to liability to the Program Director., • Assist in review and submission of incident reports as assigned by Program Director.

Job Description PRIMARY FUNCTION/PURPOSE: The Director of Social Services is responsible for the development and delivery of comprehensive social services for clients referred to the Children’s Rescue Fund by the NYC DHS-Division of Family Services. This role is designed to help stabilize homeless families by strengthening their independent living skills and achieving their rapid and successful placement into permanent housing. The individual will be responsible for our Liberty location in Queens, NY and will serve as a member of the management team that works cooperatively to achieve program goals. MINIMUM QUALIFICATIONS: • Master’s degree in Social Work is preferred, and at least a bachelor’s degree is required, • Five years of social services experience is required, including experience in clinical interventions with families and disadvantaged populations, group work practice, substance abuse issues and housing programs, • For candidates with a Master’s degree in Social Work, at least two years of experience in a supervisory and administrative capacity is required; for candidates with a Bachelor’s degree, at least four years of experience in a supervisory and administrative capacity is required, • Experience with securing client entitlements through knowledge of housing regulations and homeless programs is preferred, • Excellent interpersonal relations skills, with the ability to establish cooperative working relationships, • Excellent written and oral communication skills PRIMARY RESPONSIBILITIES: • The Director of Social Services is directly responsible for ensuring that each member of the social services staff has hands-on working knowledge of all DHS procedures, New York State Part 900 Regulations, OTDA, CRF Rules and Regulations, and all other relevant laws/programs related to providing comprehensive social services and permanent housing to CRF clients, • Ensure the timely collection, preparation, and analysis of client and program information to generate routine and as-needed reports, in order to evaluate program performance and facilitate both short and long-term planning, • Oversee and supervise the Social Services department (Caseworkers, Housing Specialists, and Casework Supervisors) on the utilization of the DHS Client Assistance and Re-housing System (CARES) regarding intake, shelter assessment, service plans/independent living plans, Provider Housing, incident reports, case conferences, meeting DHS housing placement targets, transfers, and client responsibility, • Maintain a safe, clean, and hazard-free living environment by ensuring that the casework staff are conducting weekly/bi-weekly unit inspections; ensure that staff are communicating and documenting all observations and necessary maintenance repairs, • Intervene or direct staff intervention in appropriate situations to resolve problems effectively, • Work collaboratively with the Housing Specialists to ensure that weekly, monthly, and quarterly targets are being achieved, • Must be knowledgeable of DHS Housing programs, packages, and incentives, • Work in collaboration with other departments (Security, Building Operations, CCCs, Childcare departments, etc.) to develop independent skills workshops, • Coordinate an inter-agency network of both on-site and off-site providers to ensure families’ receipt of appropriate medical, nutritional, educational, and specialized mental health assistance, • Work in collaboration with the Executive Directors to develop and implement social service policies and procedures to guide and direct the delivery of services, including relocation goals and strategies, • Perform other duties and special projects as required including serving on-call, • Evaluate and verify employees work assignments and ensure that performance evaluations are being completed in the required timeframe SECONDARY RESPONSIBILITIES: • Facilitate effective communication with other staff within an interdisciplinary context; participate in and contribute to staff meetings and the development of policies and procedures, • Participate in training and staff-development activities to acquire and maintain the interpersonal and operational skills necessary for successful job performance, • Serve as a Super User in the DHS CARES System to assist the program staff with trouble-shooting problems in the system, • Ensure that staff attends CORE trainings within (6) months of employment, such as the mandated reporter training, CARES getting started, CARES assessments, Incident Reporting, Safe Sleep Training, Mental Health First Aide Training, Domestic Violence, etc., • The Director of Social Services must be on call 7 days a week for Priority one incidents MEASUREABLE AREAS: • Closely monitor open/closed Public Assistance cases on a weekly basis, • Closely monitor certified housing and high-income families, • Closely monitor all apartments viewed/visited by clients weekly (in the absence of the housing coordinator), • Closely monitor and track appointments kept/missed, specifically as it relates to ILP’s and housing related matters (in the absence of a casework supervisor and/or housing coordinator), • Work towards the achievement of DHS weekly, monthly, and quarterly target goals for moving families into permanent housing, • Closely monitor special populations such as newborn, ACS, medical, mental health, sex offenders, domestic violence cases, etc. Other Requirements (including Physical Demands): • May be required to work long hours and a varied schedule, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

Job Description Reporting Relationships: Program Director reports to the Program Coordinator. What you will do: Under the general supervision of the Chief Operating Officer, Program Directors are expected to perform the following principal duties and responsibilities. · Exercise overall responsibility for the safe operation and effective results of all program operations at the facility · Provides continuance oversight of all facility sand program activities · Ensure shelter maintains its contractual compliance regarding program goals and objectives. · Meet all performance expectations established for the shelter by AAPCI and Department of Homeless Services and other governing entities · Maintain a healthy and safe environment for residents and staff while ensuring that residents move towards attainment of independent living, or an appropriate living status beyond AAPCI shelter · Operate the facility and programs within the approved limits established by the annual budget · Serve as the primary program liaison to DHS. Collaboratively work with the Director of Operations, Senior Program Leaders and Executive Management to deliver program outcomes · Work collaboratively with building management to maintain facility conditions, including ongoing monitoring of unit repairs and other requirements issued by DOHMH, DOB, FDNY, HPD, DHS, etc. · Work alongside the Human Resources Department in 1) Adhering to the HR Policies and Procedures established in the Employee Handbook 2) The selection process in filling vacant positions and 3) Receive guidance in handling employee’s performance problems. · Work alongside the Quality Assurance and Compliance Department in 1) Assuring the shelter remains in compliance with City and State regulations 2) The maintenance of the facility is at a level of excellence that will surpass the requirements of all inspections and 3) Internal trainings/workshops to support professional development · Maintain the critical binder and ensure all the necessary documents (inspections, fire drills, site schedule, security licenses) are up to date and audit-ready at all times · Work collaboratively with food vendors to ensure retrieval of menus and timely deliveries. · Be responsible for maintaining effective communication and interaction with staff in all areas of the shelter while ensuring the staff receives the necessary training and professional development that will equip them to be successful in their job descriptions · Foster a positive teamwork environment through mentoring, coaching, and providing feedback to staff based on performance · Assess program needs and identify potential funding streams to enhance services · Serve as liaison to local service providers and community leaders to ensure a good relationship with the community · Ensure shelter maintains its contractual compliance regarding program goals and objectives · Ensure prompt responsiveness to incidents, especially Priority 1 incidents. · Required to follow-up and submit reasonable accommodations and grievances received by shelter residents · Work collaboratively with food vendors to ensure menus and timely deliveries occur · Oversees administrative assistant who may be involved in daily department activities that implement the organization’s policies · Oversees the Administrative Assistant handle of the petty cash funds, required to provide approval for purchases · Review the petty cash reconciliation spreadsheet for accuracy and approved purchases for submission to Finance Team · Conduct operation and social service department meetings need to discuss program. improvements and achieve program goals issued by the funder, governing agencies, and AAPCI · Track, review, and complete payroll for employees assigned at the program location. · Reviews and submit weekly, biweekly, and monthly internal and external reports required to track facility activity, staffing needs, housing placements, veterans, etc. · Utilize demographic reports and other existing program data to evaluate shelter performance and implement short- and long-term plans to achieve goals · On-call 24/7 · While the Program Director may make suggestions/recommendations, at the discretion of the Executive Team, applicants are interviewed/selected for staff positions and/or transfers. · Tasks may be modified, expanded and assigned over time · Other duties as assigned by supervisor About you: Master’s Degree in relevant field with a minimum of at least 3-4 years successful experience in servicing to homeless individuals/families, mental health, substance abuse, or senior-level shelter administration or; o Bachelor Degree with at least 5-7+ years’ experience in servicing homeless individuals/families, mental health, substance abuse, or senior level shelter administration. At least at least 3-5 years of documented progressive managerial experience Other Requirements: · Excellent computer skills including proficiency in Microsoft Word, Excel and PowerPoint; · Strong verbal and written communication skills, with emphasis on face-to-face, empathetic communication with shelter residents; · Exceptional leadership skills in dealing with both staff and residents coupled with a personal commitment to serving the poor and disadvantaged; · Experience with mental health and substance use population, Preferred. · Experience in staff training and development · An understanding of funding and industry regulations and a track record of meeting compliance standards · Strong leadership, excellent organizational and communication skills · Ability to work on a strong team of professionals in a culturally diverse environment · License in social work or mental health counseling- Preferred. Compensation and Benefits Base salary range and benefits information for this position are being included in accordance with requirements of New York State and City pay transparency laws. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the Role, Individuals Competencies, Education/professional Certifications, Qualifications/experience, Performance in the role. Compensation The base salary compensation range being offered for this role is $ 118,449.76. Benefits AAPCI provides a competitive benefit package which includes the following (eligibility requirements apply): • Health and Welfare Benefits: Medical (including prescription coverage), Dental and Vision, • Commuter Benefits, • Employee Assistance Program, • Paid Holidays, Annual Paid Time Off (23 days), • Optional Life Insurance, • Long Term Disability, • Leave Benefits: Short-Term Disability, Other Leaves including FMLA, ADA, Bereavement, Jury Duty, Parental/Adoption Leave, • Retirement Benefits Plan (403B), • You may also get your college student debt forgiven tax free on Federal Direct Loans Created under the College Cost Reduction and Access Act of 2007, PSLF if you work full-time and after making 120 qualifying monthly payments under a Qualifying Repayment Plan. Equal Employment Opportunity Employer AAPCI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Company DescriptionPrograms & Services At the African American Planning Commission, Inc. (AAPCI), we recognize that homeless shelters alone is not the solution to end homelessness. Many people need more than just emergency and transitional housing. At the very minimum, they need access to stable, long-term, affordable housing; social support services, and jobs that pay a living wage... jobs that give their lives meaning. At AAPCI, we strive to provide a diverse range of high-quality services to meet the needs of our clients through a team of passionate, dedicated, and experienced staff. Through their efforts, AAPCI offers our clients the support they need and the tools required to equip them to reach their maximum potential. Our ultimate goal is to significantly reduce homelessness in New York City.Programs & Services\r\nAt the African American Planning Commission, Inc. (AAPCI), we recognize that homeless shelters alone is not the solution to end homelessness. Many people need more than just emergency and transitional housing. At the very minimum, they need access to stable, long-term, affordable housing; social support services, and jobs that pay a living wage... jobs that give their lives meaning. At AAPCI, we strive to provide a diverse range of high-quality services to meet the needs of our clients through a team of passionate, dedicated, and experienced staff. Through their efforts, AAPCI offers our clients the support they need and the tools required to equip them to reach their maximum potential. Our ultimate goal is to significantly reduce homelessness in New York City.

Job Description JOB SUMMARY: Under the general supervision of the Program Director or designee and the guidelines provided by ICL and the NYS OMH for the Mental Health provides program and administrative oversight for the treatment activities of the Program. The Supervisor is responsible for assigning, monitoring and controlling personnel and fiscal resources to accomplish team, agency and program goals and for evaluating team programs. Establishes and maintains systems to ensure that program operations meet or exceed agency and regulatory guidelines and that documentation and billing conform to all applicable targets, rules and regulations. Oversees the provision of crisis intervention services to participants 24 hours a day, seven days a week. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) Provides Clinical Oversight to Case Management Staff: • Oversees intake and screening activities of case managers to ensure that service recipients are appropriate for enrollment in the program and that potential payers for services are identified., • Supervises the assessment and reassessment activities of staff; ensuring that appropriate determinations and medical evaluations are made, that eligibility determinations, identification of gaps in service and assessment of service needs and strengths are performed with due consideration of the client’s social, ethnic, cultural, educational and spiritual strengths and needs., • Supervises the development and implementation of comprehensive written case management and service coordination plans and ensures that they are maintained in a timely, accurate and complete manner and that they include consideration of the client’s cultural and ethnic background, customs, needs, beliefs, and primary language, • Supervises case management staff in the provision of crisis intervention services; reviews crisis management plan and revisions of case management plan as appropriate., • Assures that quality services, identified in the case management plan are delivered in a cost-conscious manner, and that the client is satisfied with the services provided., • Supervises the counseling and exit planning provided by case managers, and ensures that appropriate discharge planning is provided., • Supervises the development of data, records and/or reports as requested and required by agency and/or regulatory policies., • Immediately reports serious incidents, allegations of abuse, (including the reporting of child abuse or neglect), or sensitive situations and completes incident reports in accordance with applicable agency and regulatory policies., • Ensures that all positions are filled as expeditiously as possible. Participates in the recruitment, selection, orientation and on-going training of staff., • Establishes and maintains work schedules in accordance with agency policy. Responsible for managing the completion of time clock edits and related time and attendance reporting of staff within the guidelines and deadlines established by the Human Resources Department., • Responsible for performance management of staff: provides regular feedback to supervisees, both orally and in writing, invoking the disciplinary process as needed., • Holds periodic staff meetings and conferences to discuss treatment programs, policies, and procedures, to obtain input from team members to the goal-setting process and to periodically evaluate goal accomplishment., • Ensures on-going safety training of employees, manages employee accident reporting and initial submission of workers' compensation claims., • Monitors employee morale and the climate of the work environment to stop or eliminate sexual harassment or any form of employee harassment or employee discrimination. Responsible for taking complaints of sexual harassment, informing the Human Resources Department of the complaint, and investigating the complaint (as directed)., • Monitors employee accrual totals, approves or recommends approval of employee requests for time off, and notifies the Department of Human Resources when an employee should be placed on or taken off Family and Medical Leave (FMLA). Maintains contact with staff while out on FMLA., • Maintains accountability and serviceability of all ICL property assigned to the program to include vehicles. Reports lost stolen, missing, or damaged property in accordance with ICL policy. Conducts initial investigations of property that is lost, stolen, missing, or damaged., • Ensures internal program compliance with federal, state, city, and agency regulatory requirements. Monitors the quality of the services provided to clients., • Responsible for the development of a program mission statement and program goals that support the division and agency mission statements and goals., • Coordinates with the Quality Assurance/Corporate Compliance Department and the appropriate corporate administrative departments in preparations for audits., • Develops as requested, initial plans of corrective action, incident reports, and program evaluation reports and addresses areas that need improvement., • Exercises control over budgets through planning, prioritizing of spending, and monitoring of spending patterns., • Approves/disapproves all purchase orders and financial requests from staff and submits approved purchase orders and financial requests to supervisor for approval., • Ensures adherence by staff to all internal and external funds management (wrap-around funds, Metro Card) procedures and accountability measures., • Promotes Mental Health educational activities in local communities; maintains liaison between local elected officials and community boards, educates citizens in the community on mental illness., • Educates staff and residents/consumers on the importance of a constructive relationship with local elected officials, community boards, and community citizens., • Cooperates with other organizations in development of understanding and interest participating in long range planning for mental health program development. ADDITIONAL TASKS: • May be involved in hosting visitors from community, regulatory offices, and/or other agencies., • May be chairperson or member of an agency or division committee(s)., • Committed to equity, diversity, inclusion and belonging, and active promotion of the ICL values and goals., • Ability to become proficient with EHR software., • Knowledge of Medicare, Medicaid and Managed Care guidelines., • Ability to establish effective working relationships with a variety of people at all levels of the organization., • Knowledge of office and secretarial practices and procedures., • Knowledge of proper grammatical usage, punctuation and spelling., • Knowledge of agency policies and program policies, procedures and functions., • Ability to use office equipment (e.g. computer, fax, copy machine, scanner, etc.)., • Ability to organize office operations., • Ability to produce letters, tables, documents, etc., using an alphanumeric keyboard., • Ability to design and maintain filing systems., • Ability to resign forms for the collection of information., • Ability to determine priorities., • Ability to maintain program accounts., • Ability to interact with consumers in a respectful and professional manner., • Knowledge of agency procedures, formats and guidelines for the receipt, processing and distribution of correspondence, forms, memoranda, documents and other material., • Ability to use and maintain office equipment and systems., • Ability to manipulate an alphanumeric keyboard (computer and typewriter) to produce documents, such as letters, memos, reports, charts and forms, with a high degree of accuracy and within required time frames., • Ability to format, use and prepare forms, charts, tabular listings and other documents., • Ability to organize materials to establish and maintain electronic and hard-copy files., • Ability to understand and use basic office reference material, such as equipment manuals, procedure manuals and dictionaries., • Ability to proofread and correct errors., • Ability to communicate basic information clearly and politely by telephone or in person., • Ability to report for work as scheduled on a consistent basis., • Ability to understand and adhere to internal and external laws, rules and policies. Master’s degree in a human services field, plus a minimum of two years’ year experience in providing case management services to individuals with mental illness. Supervisory or managerial experience for a mental health program desirable. #ICLOTHER

Job DescriptionDescription: Under the direct supervision of the Senior Behavioral Health Support Supervisor, the Behavioral Health Support Supervisor (BHSS) will help build a strong team and shape staff behaviors to ensure high-quality services are being provided to youth and families. They will collaborate with the Behavioral Health Services Administration Team and Behavioral Health Support Workers (BHSWs) in growing and implementing standards and processes. The BHSS will be responsible for email correspondence, maintaining case documentation, and communicating upcoming deadlines to BHSWs in a timely manner. They must be extremely organized and able to perform at a high level of accuracy. The BHSS must maintain appropriate professional relationships with the Behavioral Health Services Administration Team, BHSWs, and families and their Care Teams to ensure optimal care and high-quality services. Requirements: MAJOR DUTIES AND RESPONSIBILITIES: ? Reviewing documentation (Progress Notes, Verification of Service Forms, Service Plans, etc.) from BHSWs to provide constructive feedback and request corrections when needed. ? Updating shared records of documentation (Service Plan due dates, authorization start and end dates). ? Referencing the youth’s Service Plans to ensure BHSWs are using the correct goal and objective on Progress Notes. ? Audit BHSWs’ utilization for accuracy and continuity of care in compliance with CFTSS and HCBS guidelines. ? Referencing authorization approval where applicable to ensure BHSWs are following the approved units and frequency of each service. ? Report service provision overutilization, including but not limited to fraud, waste, and abuse. ? Holding supervision meetings with assigned BHSWs to acknowledge strengths and advise on areas needing improvement. ? Communicating and following up effectively with the Director of Behavioral Health Services, Senior BHSS, and BHSWs regarding concerns that need immediate attention (pause in services, outstanding paperwork). ? Coordinating meetings between BHSWs, families, and the youth’s Care Team when needed. ? Collaborating with the Director of Behavioral Health Services on department meeting agendas. ? Assisting in leading department meetings and presenting applicable feedback regarding documentation and service provision. ? Attending and completing all mandatory OCFS trainings for provided services within six (6) months of hire date. ? Performing other responsibilities as assigned. QUALIFICATIONS: EDUCATIONAL: ? Associate degree required ? Bachelor’s degree preferred EXPERIENCE: ? Supervisory experience ? At least 1 year of experience working with youth. ? At least 6 months of experience in the mental health field. PREFERRED SKILLS: ? Proficiency in Microsoft Office ? Excellent oral and written communication skills ? Bilingual (Spanish) ? Highly organized and detail-oriented SCHEDULE: ? Must work three (3) days per week from 9 am-5 pm. ? Must be present at mandatory meetings. BACKGROUND: Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report. ? State Central Registry Clearance ? Justice Center Background Check REQUIRED ACTIVE CERTIFICATION: · Credential Verification · Medical clearance • CPR/First Aid (and 2-year recertification), • Mandated Reporter, • CFTSS Training (CPST and PSR), • Intimate Partner Violence, • Motivational Interviewing, • Safety and Risk: Investigation, Synthesis, and Assessment, • Suicide Awareness, • Cultural Competency, • Trauma-Informed Care, • LGBTQ Training · Lifting requirement of 50 lbs. · Ability to meet physical requirements of the position when performing the following: standing, walking, sitting, bending, stooping, squatting, kneeling, and climbing Salary Range: $23.00-$25.00

Job Description Client Care Coordinator Supervisor PRIMARY FUNCTION/PURPOSE: Supervise the delivery of services provided by Client Care Coordinators (Social Workers) to enhance existing services to homeless families. This includes the completion of a thorough assessment, and the development and completion of a bio-psychosocial for each family upon intake, crisis intervention, counseling, client advocacy, and referrals to government and/or community-based resources. If needed, this individual will ensure that recommendations of achievable goals be implemented on each family’s service plan, leading to permanent housing, and strengthening the overall permanency outcome for clients in shelter. MINIMUM QUALIFICATIONS: • Must be a Licensed Clinical Social Worker (LCSW) in the state of New York upon hire or within three (3) months of hire, • Minimum of 3-5 years of experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • At least two years of supervisory experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • Knowledge in three or more of the following areas:, • Experience in supervision of social workers, • Experience in client assessment, service plan development, and case management, • Child and adolescent development, • Parent-child relationships, family dynamics, and diagnostic classifications, • Mental health and Emotional/Behavior health, • Child Welfare policies and procedures, • Government Entitlements: TANF, Social Security, Medicare etc., • Knowledge and experience working with diverse cultures and ethnicities, • Expertise in strengths-based, solution-focused, and family-centered practice, • Experience facilitating groups for adults, • Proficiency in Spanish a plus, • Excellent oral and written communication skills coupled with strong interpersonal skills, • Proficient in MS Office, Outlook, Excel, PowerPoint, and Adobe PRIMARY RESPONSIBILITIES: • Manage and supervise a team of Client Care Coordinators to develop a team of skilled professional staff, including recruitment, training, supervision, evaluation, and staff scheduling to achieve the objectives of both CRF and Agency Funders, • Guide client care coordinators in the development, implementation, and achievement of program goals, • Handle administrative, operational, and programmatic issues that might affect client care coordinator staff, • Assign cases to client care coordinators for newly admitted clients to be assessed immediately upon admission and managed throughout shelter stay, • Ensure the timely completion of comprehensive bio psychosocial assessments for each client to understand strengths and service needs, • Work effectively as a part of a multi-disciplinary team to enhance client engagement and the delivery of quality service, • Enhance the delivery and coordination of mental health and related services to clients in shelter, • Ensure that Client Care Coordinator reports are clearly written and capture assessment findings and recommendations, • Confer and consult with professional and technical personnel in implementing a multidisciplinary approach to client care and well-being, • Ensure that Client Care Coordinators are providing short-term counseling, outreach services, crisis intervention, risk assessment, safety planning, and psycho-education for clients, • Collaborate with ACS and/or prevention services agencies, and participate in conferences to advocate on behalf of clients as needed, • Ensure that Client Care Coordinators are providing clients with appropriate referrals and linkages between mental health providers, government agencies, and other related community-based services as needed, • Serve as agency/program liaison between DHS, government agencies, community-based organizations and/or groups, • Develop and Implement group work to be facilitated by Client Care Coordinators to address family issues, enhance life skills etc., • Ensure that Client Care Coordinators are completing all documentation in a timely manner, • Ensure that Client Care Coordinators assess each client/family for supportive housing, complete supportive housing applications when applicable, and accompany residents to supportive housing interviews when needed, • Ensure that Client Care Coordinators complete and discuss exit summaries with each client, and provide clients/families with referrals and supportive services identified in their new community, • Participate in family meetings with case work and housing teams to discuss planning efforts and progress, • Networking and establishing successful linkages with government and community-based organizations to create resources for both families and staff, • Work in collaboration with the Director of Social Services and the Housing Coordinator to ensure that all services lead to permanent housing placement, • Complete special projects and assignments as needed or identified by leadership, • Must work one late a week from 11 am -7 pm to accommodate both staff and families, • Provide on-call crisis intervention support to Client Care Coordinators, • Perform other duties as assigned CLIENT CHARTS / STAFF COMPLIANCE: • Manages, reviews, and monitors Client Care Coordinators’ maintenance of client records (paper and electronic) by conducting case audits, ensuring both internal and external quality assurance standards are being met in accordance with CRF and DHS standards, • Provides training to new staff and existing Client Care Coordinator staff, • Provide individual and group supervision to Care Coordinators to provide coaching, guidance, and support on service delivery and work performance, • Ensure that high-risk cases are monitored closely and serviced effectively, • Provide Client Care Coordination team with support and guidance on high-risk and challenging cases, • Collects and analyzes data provided on client services to evaluate team success in service delivery, • Provides Client Care Coordination services in the absence or vacancy of Client Care Coordinator staff MEASURABLE AREAS: • Ability to team lead and provide effective supervision, guidance, and oversight of subordinates, • Timely reporting of critical/priority one incidents to DHS, • Ability to respond and troubleshoot crisis situations, • Comply with and promote compliance with all agency policies, helping to strengthen and maintain an ethical organizational culture Completion of DHS Monthly Metrics. • Number of biopsychosocials completed, • Number of mental health referrals, • Number of successful referrals (3 MH referrals kept), • Number of substance use referrals, • Number of successful referrals (3 SU referrals kept), • Number of other referrals, • Number of successful other referrals, • Number of linkage agreements finalized, • Number of training sessions conducted, • Number of client groups/workshops facilitated, • Timely completion and submission of CCC Unit DHS Monthly Metrics Report SECONDARY RESPONSIBILITIES: • Facilitate effective communication with other staff within an interdisciplinary context, participate in and contribute to staff meetings and the development of policies and procedures, • Participate in trainings and staff-development activities to acquire and maintain both the interpersonal and operational skills necessary for successful job performance, • Provide professional development to Client Care Coordinators to enhance skill-sets as it relates to appropriately assessing the needs of clients in shelter, • Work in collaboration with site leadership to provide training and consultation to shelter-based case management team, and to increase the ability of shelter staff to address mental health issues, • Ensure that staff attend CORE trainings within (6) months of employment, such as the mandated Reporter Training, CARES Getting Started, CARES Incident Reporting, CARES Intimate Partner Violence 101, Bio-Psychosocial & Engagement 101, Bio-Psychosocial & Engagement 102, Risk & Safety Assessment, Motivational Interviewing, and CPR/First Aid PRINCIPAL RELATIONSHIPS: • Frequent interaction with diverse clients to assess and respond to their needs, • Collaborative working relationships with and volunteers who aid in the facility, • Regular contact with other program and Social Services staff to ensure team delivery of consistent high-quality services OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area when necessary, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job Description Title: Client Coordinator Department: Day Services Reports: Director of Day Habilitation Location: Day Services, NY FLSA Classification: Non-Exempt Salary: 21.63 per hour POSITION SUMMARY: The Client Coordinator is responsible for ensuring the overall operations and services re being delivered according to state and federal regulations, agency policy and procedure and according to the agency’s mission. The Client Coordinator serves to provide leadership, direction, and training in order to supervise the overall development of a specific program. Client Coordinator also supervises the habilitation of persons with developmental disabilities. Utilizing the Interdisciplinary Team approach, develop implementation strategies which outline services and supports for individuals so they may work towards the outcomes detailed in their Personal Plan. The Client Coordinator oversees the treatment process, ensuring implementation of team recommendations by all members of the Interdisciplinary Team. The Client Coordinator is responsible for ensuring service provision by all disciplines represented on the treatment team. The Client Coordinator meets routinely with other Team Clinicians for coordination and integration of services. The Client Coordinator coordinates with the Program Coordinator(s) and staff and the provision of individual and day program services as well as the maintenance of a therapeutic milieu which is conductive to participants’ health and well-being. The Client Coordinator coordinates and oversees the development and implementation of each Life Plan in accordance with regulations. For new individuals, the Client Coordinator works with the Intake Department and completion of a required documentation for compliant intake procedures. The Client Coordinator ensures timely completion and submission of required IDT documentation to the Day Program Director or designee and the team. The Client Coordinator accepts primary responsibility for development of program goals and methodologies and for supporting the DSPs to correctly implement and document such activities. The Client Coordinator is primarily responsible for ensuring the goals and activities are developmentally appropriate and are in response to identified prioritized needs, and to relay relevant information to the team. The Client Coordinator ensures provision of integrated services to individuals by fostering within each Team an awareness of the need for service integration, coordinating service delivery and planning activities with day program services, monitoring service provision by agency clinical staff, consultants and community based vendors, and ensuring services are in accordance with IDT treatment recommendations. The Client Coordinator ensures provision of a therapeutic environment through regular staff and individual observations, initiating corrective actions when necessary to ensure provision of coverage levels consistent with the treatment needs of the individuals and regular monitoring of the day program setting to ensure maintenance of an atmosphere conducive to individuals' development and well-being, where the rights of each individual are upheld and respected. The Client Coordinator regularly records progress of individuals and documents all changes in Plans of Care / ISPs according to procedures established by the agency. The Client Coordinator reports regularly to the Supervisor on issues of program compliance, noncompliance, and remedial actions taken to correct deficiencies. The Client Coordinator identifies needs and requests supports, assistance or direction to meet service needs and ensure program compliance. The Client Coordinator participates in clinical reviews, incident review and human rights committee meetings and other meetings as directed by Supervisor. As schedule allows, the Client Coordinator is the primary chair on behalf of the agency in the Life Plan Meetings. The Client Coordinator reviews documentation and provides technical assistance or direction to program management and staff. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Employee must possess the ability to interact with individual and staff professionally and ethically, understand and implement service plans, and to complete all required documentation clearly, legibly in a timely manner. Previous experience working with individuals with IDD/Mental Illness is required and proven experience managing teams. Competency in Microsoft applications including Word. Previous experience in a Day Support Program for individuals with an IDD or Special Education teaching/learning environment is preferred. Previous experience in the care, training, habilitation and development of individuals with an IDD or IDD/mental illness. Employee must possess the ability to interact with individual and staff professionally and ethically, understand and implement service plans, and to complete all required documentation clearly, legibly in a timely manner. Must have a passion for and desire to work with people with intellectual disabilities and other physical or mental disabilities. Knowledge of basic human physical and psychological needs. Knowledge of simple health and safety precautions. Knowledge of simple nursing care, first-aid, behavior management, personal and environmental hygiene. Ability to write progress and behavior reports using a professional, objective style and voice. Ability to use computers and other electronic equipment. Ability to interact with individuals, community members and other treatment team members. Ability to read and comprehend technical training manuals. Ability to follow written and oral instructions course of action. Ability to learn basic operation and maintenance of adaptive equipment. Ability to be supportive and patient. Ability to be a team player. Ability to observe, record and report participant’s behavior, attitude, and physical condition. Ability to prioritize conflicting deadlines. Ability to observe, record, and report participant’s behavior, attitude, and physical conditions. Ability to obtain First Aid/CPR certification and Medication Administration Training. ESSENTIAL RESPONSIBILITIES: • Maintain all individual Day plans and update each plan as needed., • Attend all Individualized Service Plan meetings, and applicable reviews., • Develop goals for the individual, ensure individual’s progress, review such progress daily, and trend individual progress data on a monthly basis, documenting all outcomes and make appropriate recommendations., • Responsible to assist in the individual and his or her advocate in obtaining all services outlined in the Day Habilitation Plan., • Responsible to complete monthly progress notes for all participating individuals., • Maintain all individual Habilitation plans and update each plan as needed., • Identify needed trainings for Direct Support Professionals to ensure adequate services., • Responsible for handling all issues with the parents of the individuals assigned., • Ensure that issues with parents, family, advocates or residential staff are communicated with management., • Conduct frequent and routine program observations to observe goal implementation and individuals’ response to services., • Conduct compliance reviews of the program to ensure state and agency record and program compliance and monitors and reviews all general events and incidents and develops systems to ensure the health and safety of individuals. Identifying risks and developing corrective plan to avoid potential incidents. Review all records and documentation prepared by the Client Coordinators on a regular basis to ensure compliance., • Maintaining program records and ensuring compliance ongoing, which include but not limited to Life Plans, Staff Actions, IPOP, Assessments, Level of Care and DDP2. In addition to ensuring these plans and records are consistent with other clinical service plans, such as PONS and BSP., • Evaluation of individual's strengths needs and develop Habilitation Plans, designed to develop personal and life skills., • Participate in the development of Life Plan in relations to the day program services., • Develop and supervise the implementation of the Staff Action Plan (SAP)/Day program Habilitation Plan (DHP) goals and the Individualized Protective Oversight Plan (IPOP), • Monitor the progress of individuals and write the monthly progress notes., • Review all Interdisciplinary Team summaries/ reports and recommendations to ensure implementation and follow up., • Ensure timely completion of Client Coordinator summaries for monthly, semi-annual and annual reviews. Submit semi-annual and annual reviews to Care Managers for inclusion in the Life Plan., • Attend Life Plan (Individualized Service Plan) meetings (Annual review and 6-month review), monthly staff meetings, and Interdisciplinary Team (IDT) meetings, • Maintains effective communication and adequate follow up with individuals’ teams, staff and family for quality continuity of care and qualified services, • Complete addendum/changes to Day program Habilitation Plans as per team agreement., • Maintain contact with the individual's family, Care Manager, Behavior Intervention Specialists, Nurses, Residence, treatment centers, and other agency programs to ensure continuity of services, • Review and update annually and as needed, the IPOP, Assessment and other plans according to the individual's needs, strengths and necessary supports. Ensure timely completion of all annual evaluations/ assessments by various professionals., • Participate in the internal audit process. Review deficiencies with IDT and follow-up with appropriate parties., • Ensure that all Life Plans, Staff Actions, Monthly Notes, Daily Service Documentation data is complying according to OPWDD and OMIG requirements., • Responsible to review the weekly billing, approve and submit service documentation for billing processes., • Notify team members, parents, guardians, relatives and day programs of all team meetings, reviews and apprise them of all habilitation changes affecting individuals., • Provide training to staff on Day program Habilitation Plans to ensure the appropriate implementation of plans, • Along with the Program Coordinator, assist with leading team meetings., • Along with the Program Coordinator, assist with admissions and discharge procedures; such as team meetings, evaluation, program documentation, etc., • Coordinates and ensures the overall development, periodic evaluation, and review of each individual's individual plan of care and supervises the delivery of training and rehabilitative services relative to this plan of care., • Coordinates monthly and/or semi-annual progress of each individual relative to the established program goals and objectives, and will document all progress, lack of progress or regression in measurable terms., • Will remain familiar with assigned individual's programming plans and protocols, current status, and family or agency interaction as it pertains to each individual., • Maintain a uniform record keeping system that ensures consistency, confidentiality, and company standards., • Responsible for the enforcement of Company Policies and Procedures, • Support the mission and vision of the organization., • Performs other related duties as requested by supervisor. QUALIFICATIONS: Required: ● Associates Degree in the Human Service-related field (or equivalent credits), with four to six years’ work experience in the OPWDD and serving the intellectually developmentally disabled population ,or; ● High School Diploma/GED with seven to ten years’ work experience in the OPWDD and serving the intellectually developmentally disabled population, and; ● Must be experienced in handling confidential information in the strictest manner, can multi-task and analyze problems and determine corrective measures. Self-starter, takes initiative and goal-oriented professional with the ability to work independently in an organized manner and be an effective part of a team, in a fast-paced environment with the ability to effectively collaborate with others. Evidence of ability to prioritize, manage and complete task and projects with tight deadlines and; ● Successful completion of delegated and assigned trainings determined by agency and supervisor which may include SCIP, AMAP, and CPR/First Aid certifications and familiarity with OPWDD regulations. Obtain a valid, unrestricted NYS Driver’s License in accordance with Agency Standards. Preferred: ● Obtain previous noted requirements and; Bachelor’s Degree in the Human Service-related field, with three to five years’ work experience in the OPWDD and serving the intellectually developmentally disabled population, and Company DescriptionEIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving children and adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.EIHAB Human Services is a multilingual, multicultural nonprofit organization dedicated to serving children and adults with developmental disabilities and behavioral health challenges. We believe every human being deserves the chance to succeed. Through high quality, compassionate care, we aim to help physically, and mentally challenged individuals lead fulfilling, productive lives.

Job Description NURSE MIDWIFE Full Time New York, NY The “TRUE HEALTH” is a for-profit healthcare organization with 7 health centers, providing primary care and preventative medicine in the following locations in Nassau County, Queens, and Brooklyn. As privately qualified health centers, we serve the individuals in our communities, providing enhanced services, expanded hours and reduced prescription pricing, while raising the level of care. We treat patients regardless of income, residency, or immigration status. The TRUE HEALTH offers a stable employment opportunity with a growing company, and competitive base compensation along with health and dental insurance, paid time off, 401-K with company match, paid holidays, employee discounts and much more. Our Mission The mission of TRUE HEALTH is to provide access to equitable, comprehensive, optimal healthcare by improving the overall wellness of all individuals in our communities and delivering high quality extensive patient centered care. Our Vision Creating healthier communities by transforming the health care system one person at a time. JOB TITLE: Nurse Midwife REPORTS TO: Chief Medical Officer/Administrative Manager/Medical Director The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of this position. RESPONSIBILITIES: • Involved with direct patient physical assessment, education, and health planning., • Assists in the coordination of services with other disciplines and patient’s insurance plans., • Advocates for patient in arrangement of medically necessary services., • Communicates with community’s resources to ascertain adequate assistance for patients in need., • Refers patients to specialty services when necessary., • Consults with collaborating physician and other members of the health care team to establish plan of care., • Participate in LEAN and other activities necessary to implement the multi-disciplinary patient-centered medical home approach for the care of patients, • Maintains continuity of care by regular patient follow-up., • Participates in quality assurance process to assure optimal care delivery., • Provides comprehensive case management services that include emphasis on health promotion and disease prevention., • Monitors patient outcome in accordance with the practice protocols;, • Collaborates with staff nurses and nursing administrators with assessment and clinical decision in patient care planning., • Acts as a resource person for the nursing staff., • Conducts education in service on practice issues., • Minimum 1 year experience as NP, CNM, • Graduated from approved Nurse Practitioner, Midwifery Program., • Licensed as Nurse Practitioner in New York State., • Basic CPR (BCLS) certification required., • Specialty Certification Preferred. MORE INFORMATION: This is an exempt position. The TRUE HEALTH provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, gender, marital status, sexual preference, and orientation, or non-disqualifying physical or mental handicap/disability in each aspect of the human resources function. Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The TH shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

Job Description Director of Social Services for Homeless Shelter Summary: The Director of Social Services is responsible for the overall management and direction of a comprehensive program of social services for a single men’s, women’s or family shelter with the goal of expeditious placement of residents into permanent housing and providing assistance in becoming self-sufficient. Services include assessments, counseling, service planning, and developing and monitoring linkages with programs that provide entitlements and medical, educational, substance abuse, employment, and mental health services. educational, substance abuse, employment, and mental health services. He/she will oversee the day-to-day operation of social services at the work site. He/she will need to work collaboratively with other on-site departments to facilitate effective methods of problem solving and the alignment of strategies. Responsibilities: The Director of Social Services is responsible for, but not limited to: • Provide and ensure delivery of quality services to all clients through direct supervision of a team of Case Managers, Housing Specialists, Recreational Specialist, Social Service Supervisors, Program Coordinator and Employment Specialists, • Coordinate all case management services, including assessments and development and implementation of service plans, • Ensures that staff appropriately identifies the needs of the clients, provide appropriate referrals and ensure case managers follow up with resources, • Ensure assessments, service plans and interactions with the clients are appropriately documented., • Act as the point person with subcontractors and/or service providers including, but not limited to, medical providers, mental health providers, substance abuse providers and employment services providers, • Identify changing program needs and program gaps and develop new services, service directions, and/or programs to meet client needs, • Ensure all reports are submitted accurately and in a timely manner, • Responsible for ensuring monthly housing targets are met, • Monitor demographic reports to ensure consistency with ILP compliance, • Ensure all employees in Social Services department receive all mandated training and any courses which are indicated for additional professional growth and development as a department or as individuals, • Organize onsite and offsite training opportunities for professional development of staff, • Facilitate weekly meetings with social service staff to address client issues and progress, • Ensure adherence to all requisite regulations and DHS policies and procedures, • Act as a liaison with other department directors, • Provide crisis intervention and stabilization as needed Professional & Personal Qualifications: • Master’s degree in Social Work, Psychology, Sociology, or related field with 2+ years of direct social service experience, • Bachelor’s degree in Human Service, or related field with 4+ years of direct social service experience, • Associate’s degree with 6 plus years of direct social service experience, • Ability to work some evenings and occasional weekends as needed, • Excellent and demonstrated writing ability, • Fluent in English and Spanish a plus, • Strong assessment, direct practice, counseling, supervision, community outreach, group leadership and program development experience preferred, • Advanced knowledge of MS Word, Excel and database management skills., • Knowledge of community resources, • Ability to solve problems, make decisions, resolve conflicts and listen, • Ability to deal calmly in crisis situations, • Proven ability to work collaboratively well with diverse groups, • Proven ability to handle multiple tasks effectively under pressure, • Strong organizational skills, detail-oriented, and efficient, • Maturity, integrity, and sound judgment

Job Description Director of Reflections/Memory Care Coordinator We are seeking a caring, dedicated and experienced LPN nurse supervisor to become the Director of Reflections, our dedicated Alzheimer’s and dementia Memory Care Neighborhood at our beautiful and luxurious community of The Bristal Assisted Living at North Hills. In this crucial role, you will be responsible for the day-to-day management and success of the Reflections Program, including planning, organizing and coordinating special needs programs. You will also provide team member supervision and training, and act as a liaison and advocate for our residents and their families. This is a hands-on position requiring occasional participation in assisting residents with ADLs. Schedule: Sunday- Thursday 9am-5:30pm Additional responsibilities include: • Ensuring that resident care and management needs are sufficiently and appropriately assessed, • Serving as the liaison between residents, the resident’s legal representatives, their families, administrative staff and community-based service providers, • Motivating and developing team members, including providing in-service education of the special needs program to Reflections area team members on health/wellness related topics, • Leading the daily operations of the Reflections Memory Care area and ensuring compliance with company and Department of Health (DOH) regulatory policies and standards regarding resident admission and discharge procedure as well as compiling appropriate medical case notes and other required documentation, • Scheduling and overseeing team members and assisting with medication management Full-time schedule requires working one weekend day per week (Tues-Sat or Sun-Thurs). Qualifications: • At least three (3) years working intimately with Alzheimer’s or dementia patients and a minimum 5 years’ experience working with the geriatric population, • Graduate from an accredited school of nursing and an active Licensed Practical Nurse-LPN, • A minimum of two (2 ) years of supervisory experience in an assisted living, skilled nursing, clinical or similar healthcare related field is preferred, • Experience planning and administering in-service education programs, • Demonstrate exceptional leadership skills as a mentor who can lead by example, • Possess a working knowledge of medical and nursing terminology, • Knowledge of geriatric care needs, supervision and administration, • Excellent communication skills, both verbal and written, with the ability to speak clearly, concisely and confidently with residents and their families, physicians, property personnel and other key stakeholders, • Exceptional multitasking, organizational and time management skills a must, • Ability and flexibility to excel despite frequent work interruptions, • Reset priorities in order to complete work responsibilities in a timely manner, • Apply discretion in handling confidential information, • Ability to cope with the mental and emotional stress related to working with special needs population, • Strong computer skills and proficiency with Microsoft Office Benefits include: • Salary increases based on annual performance, • Annual team appreciation events, quarterly team appreciation bonuses, and an annual holiday bonus, • 401K plan, • AFLAC Benefits, • Company-paid life insurance policy, • PTO days, company-paid holidays, with a PTO cash-out option annually, • Optional lunch for all employees, • Available health, dental and vision coverage, • tuition reimbursement per year for the LPN to RN Bridge Program

Job Description Job Title: Case Manager – Community Resources for Employment and Development (CRED NYC) Job Type: Full-Time Compensation: $27.47–$30.22 per hour Location: Jamacia, NY Schedule: Monday–Friday, primarily 9:00 a.m.–5:00 p.m., with some evening hours required between 5:00 p.m.–9:30 p.m., 1 to 2 times per week as needed. Flexibility required based on program needs. Hours: 35 hours per week About Queens Community House (QCH) Queens Community House (QCH) is a multi-site, multi-service settlement house committed to empowering the diverse communities of Queens. Through a broad spectrum of programs, we support individuals of all ages in achieving their personal, educational, and career goals while fostering inclusive, thriving communities. We welcome individuals from all backgrounds who share our commitment to social justice and community well-being. Position Summary QCH is seeking a participant-centered Case Manager to join the CRED Career Services team. This role works directly with young adults ages 18 – 40 to identify barriers, develop individualized plans, and support them in reaching their personal, educational, and career aspirations. • Caseload: 20–30 participants per cohort, • Alumni Support: Outreach for up to 12 months post-program completion (approximately 60 participants annually), • Reporting: Reports to the CRED Program Director Key Responsibilities Case Management • Develop individualized service plans outlining short- and long-term goals., • Conduct comprehensive assessments to support participants in exploring training and career pathways., • Maintain accurate participant records (physical and digital) using SharePoint, DYCD Connect, and Salesforce., • Conduct outreach, home visits, and follow-up services to support retention., • Collaborate with internal departments to connect participants with Family Support Services and other resources., • Partner with Career Services colleagues to coordinate case management., • Maintain consistent communication with parents/guardians to support participant achievement., • Maintain detailed case notes and document all interactions in DYCD Connect and Salesforce., • Attend team meetings, trainings, and professional development sessions., • Support the CRED admissions process by participating in prospective student screening, interviews, and eligibility reviews., • Conduct intake meetings and assessments to determine participant readiness and alignment with program goals., • Maintain accurate documentation of all intake and enrollment decisions in DYCD Connect, Salesforce, and shared databases., • Assist with onboarding and orientation for new participants to ensure a smooth transition into the program., • Collaborate with the Program Director, Instructor(s) and Intake Team to refine intake procedures and improve participant experience. Qualifications • High School Diploma or GED is required, • 2–4 years of experience working with individuals involved in the criminal justice system, mental health, substance use, or behavioral health settings., • Proficiency in Microsoft Office Suite and data tracking platforms such as DYCD Connect or Salesforce., • Ability to manage multiple priorities while working independently and collaboratively., • Availability for a full-time schedule with flexibility as needed. Preferred Skills & Qualities • Bachelor’s degree in psychology, social work, criminal justice, or related field., • Strong interpersonal and communication skills for engaging youth, families, and partners., • Experience facilitating workshops for youth or young adult audiences., • Knowledge of the Fair Chance Act (preferred)., • Familiarity with community-based partners, referral systems, and support networks., • Empathetic, mission-aligned approach to serving diverse communities. What We Offer QCH offers a competitive compensation package, including: • Medical, Dental, and Vision Insurance, • Life Insurance & Flexible Spending Accounts (FSA), • 403(b) Retirement Plan, • Paid Family Leave (with full pay during approved leave), • Up to 27 days of PTO (17 days in the first year) + 12 sick days, • Federal holidays off, • Ongoing training, professional development, and networking opportunities Equal Opportunity Employer Queens Community House is an Equal Opportunity Employer committed to creating a diverse and inclusive workplace. We encourage applications from all qualified individuals regardless of race, ethnicity, religion, gender identity, sexual orientation, age, disability, or veteran status. We maintain a drug-free workplace.

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