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POSITION SUMMARY Responsible for driving revenue, EBIT, and operational excellence across key national accounts including Walmart, Amazon, Costco, Target, and Spiral Edge. This role owns both the commercial strategy and the execution layer behind it. It ensures that what is sold is delivered, reconciled, and communicated flawlessly across the organization and to the customer. Acting as the right hand to the SVP of Sales, this position sits at the center of Sales, Operations, Finance, and eCommerce, driving alignment, accountability, and consistency across all touchpoints. Success in this role requires strong account management experience combined with a disciplined operational mindset, particularly across deliveries, credits, chargebacks, and cross-functional communication. PRIMARY RESPONSIBILITIES / ACCOUNTABILITIES Strategic Account Co-Ownership and Growth • Establish and maintain strong relationships with buyers, planners, and key stakeholders across all accounts, • Develop and execute annual and seasonal business plans by account to achieve revenue, margin, and EBIT targets, • Lead the sell-in process with clear, compelling assortments aligned to TYR merchandising, innovation, and channel strategies, • Negotiate pricing, terms, promotional activity, and assortment strategies to maximize profitability and brand positioning, • Drive growth across wholesale, marketplace, and DTC models where applicable SVP of Sales Support and Execution • Act as operational lead and extension of the SVP of Sales across all major accounts, • Translate strategy into executable plans with clear ownership, timelines, and deliverables, • Prepare weekly business reviews, account recaps, and issue tracking, • Ensure all external commitments are documented, tracked, and delivered internally Order Flow, Deliveries, and Fulfillment Execution • Own end-to-end visibility from PO receipt through delivery, • Partner with Planning, Production, and Logistics to ensure on-time and complete shipments, • Proactively identify risks to delivery and drive resolution, • Maintain account-level scorecards for delivery performance and compliance Credits, Chargebacks, and Financial Management • Own tracking, reconciliation, and resolution of all credits, deductions, and chargebacks, • Partner with Finance to ensure accuracy, timeliness, and root cause visibility, • Drive reduction in chargebacks through process improvement and compliance discipline, • Ensure all trade spend, co-op, and customer entitlements are properly managed and optimized Cross-Functional Alignment and Communication • Serve as the central point of coordination across Sales, Operations, Finance, Customer Service, and eCommerce, • Partner with Customer Service on PO management, bulk orders, forecasting inputs, and exception handling, • Collaborate with Planning and Production to align demand, inventory, and delivery timing, • Establish clear communication cadence internally and externally, • Build and maintain a centralized tracker for orders, issues, and resolutions eCommerce and Digital Integration • Partner with eCommerce and Marketing teams to align wholesale and digital strategies, • Support Amazon and marketplace business with strong understanding of digital drivers, • Align promotional calendars, pricing strategies, and inventory allocation across channels, • Understand and track digital spend relative to product categories and account performance Performance Analysis and Reporting • Analyze account performance, identify risks and opportunities, and provide actionable insights, • Monitor key metrics including sell-in, sell-through, margin, delivery performance, and deductions, • Present structured updates to internal leadership and external partners, • Maintain visibility into competitive landscape and market trends Process Discipline and Continuous Improvement • Drive operational rigor across order-to-cash processes, • Ensure compliance with account requirements, • Identify breakdowns in process and implement scalable solutions, • Improve speed, accuracy, and consistency across all account touchpoints QUALIFICATIONS • 8–12+ years in Sales, Account Management, or Sales Operations within consumer goods, apparel, or footwear, • Deep experience with large-scale accounts: Amazon, Walmart, Target, Costco, • Strong understanding of retail operations and vendor management, • Proven ability to manage both commercial strategy and operational execution, • Experience with eCommerce and digital marketing fundamentals, • Highly organized with strong attention to detail and follow-through, • Strong communicator with the ability to drive alignment across teams SUCCESS METRICS • Revenue and EBIT performance by account, • On-time and in-full delivery metrics, • Reduction in chargebacks and improved resolution timelines, • Accuracy and efficiency of order-to-cash process, • Strength and consistency of communication, • Execution against commitments

Job Description About Us We are a fast-growing e-commerce company specializing in mobile phones and consumer electronics. Our team is committed to delivering high-quality products and outstanding customer service. We are seeking a dependable, detail-oriented individual to handle returns processing, customer support, and incoming inventory. Key Responsibilities Customer Returns & Refunds Receive and process returned merchandise Inspect devices for condition, functionality, and completeness Determine eligibility for refunds, exchanges, or restocking fees Issue refunds accurately according to company policies Record return details and outcomes in internal systems Customer Service Respond to customer emails professionally and promptly Resolve order issues, return requests, and product inquiries Maintain a calm, solution-focused approach Escalate complex cases when needed Inventory & Warehouse Tasks Receive, verify, and log incoming shipments Unpack, inspect, clean, and prepare devices for resale Grade merchandise based on cosmetic and functional condition Label, organize, and stock inventory on shelves Maintain accurate counts and an organized workspace Qualifications Strong attention to detail and organizational skills Excellent written communication (email-based support) Comfortable handling smartphones, tablets, and electronics Basic computer proficiency (email, order systems, spreadsheets) Ability to lift boxes up to ~40 lbs and stand for extended periods Ability to follow procedures and work independently Preferred: Prior experience in e-commerce, warehouse, or electronics environment Experience processing returns and refunds Familiarity with grading or testing consumer electronics Experience using Amazon Seller Central is a strong plus Personal Attributes Reliable, punctual, and trustworthy Strong work ethic and willingness to learn Customer-focused mindset Able to multitask in a fast-paced environment Compensation & Benefits Competitive hourly pay (based on experience) Opportunity for advancement within a growing company Stable, long-term position Company Descriptionbusy ecommerce and mobile phone refurbishing companybusy ecommerce and mobile phone refurbishing company

MOSCOT is a 111-year-old New York City institution renowned worldwide for its iconic eyewear – The MOSCOT Originals. MOSCOT infuses its unmistakably refined, downtown aesthetic with over 100 years of eyewear expertise and unparalleled craftsmanship to create its timeless eyewear. While now recognized as a global fashion brand, MOSCOT remains a neighborhood optical shop. Job Description The Lab Operations Manager is responsible for the flow of Retail and Ecommerce orders. In partnership with the N.A. Lab Manager, this role is responsible for successfully leading lab teams to meet quality and service levels. Areas of responsibility include, but are not limited to, Inventory Control, Logistics, Lab Order Management, Internal & External Communication, and Customer Service. The lab coordinators will report to the Lab Operations Manager. The omni-channel lab coordinators will process all retail and MOSCOT.COM orders for the surface and finishing lab. Tasks & Responsibilities Lab Operations • Maintain the organization and timely execution of surface and finishing orders for all dependent sales channels, • Confirm that orders are prepared daily – correct color work tray, frame & lens selection, and by promise date, • Assist in the management and organization of lab supplies., • Collaborate with warehouse operations team on all orders processed in SAP, • Collaborate with logistics team on daily deliveries to shops and customers., • Confirm all work trays for all orders are prepared for lab technicians, • Partner with NA Lab Manager on flow and delivery of surface lens orders, • Partner with NA Lab Manager and cross train on technical management tasks. Communication • Responsible for timely updates to order status of lab tickets in all systems., • Provide communication to Shop Managers and team regarding any exceptions to orders., • Facilitate communication with warehouse operations team, • Streamline communication in Lab environment and collaborate with Lab Technicians on timely execution of orders Customer Service • Communicate any delays/updates to sales teams, • Collaborate with warehouse operations teams, • Assist Shop Managers/Opticians with urgent requests/exceptions, • Provide the MX to all internal and external customers Team Leadership & Development • Lead and support lab supervisors, technicians, and support staff, • Establish performance expectations and conduct regular evaluations, • Build a culture of accountability, quality, and continuous improvement, • Manage time and attendance Qualifications • High school diploma required; associate or bachelor’s degree preferred (Operations, Business, or related field), • 3+ years of experience in an optical lab or manufacturing environment, • 2–3+ years in a supervisory or management role, • Strong understanding of optical lab processes and production workflows, • Bi-lingual Spanish speaking. Location: Farmingdale, NY Hours: On-site full-time position M-F 8a-4p Base Salary: Starting at $55,000 annually Benefits: Healthcare benefits - medical and dental insurance 2 Free MOSCOT Frames per year Retirement plan with employer match

Job Description Location: US Remote JOB OVERVIEW: The Inside Sales Associate Manager will develop and lead a high-performing inside sales team responsible for driving account service and product growth (Sales and GP $), expanding service and product customer penetration, and converting new customers. This role will oversee both inbound and outbound sales efforts, ensuring every customer interaction contributes to revenue, gross profit growth, and retention. The manager will coach and mentor a team of Direct Sales Representatives and Sr. Direct Sales Representatives, set sales strategies, and partner with marketing, MSO /operations, and leadership to execute growth campaigns. The Direct Sales Manager will also support Hayes Franchisee questions related to product and service training and mentoring. KEY RESPONSIBILITIES: • Build, lead, motivate, and develop a team of Direct Sales Representatives and Sr. Direct Sales Representatives to meet and exceed sales targets, • Design and implement outbound sales campaigns to acquire new accounts and reactivate churned customers, • Oversee inbound sales calls, ensuring customer inquiries are converted into sales opportunities, • Drive initiatives that maintain and grow ordering levels within assigned accounts while increasing product diversity, • Collaborate with marketing and MSO/operations to execute campaigns, follow up on leads, and track performance, • Partner with marketing to ensure sales messaging and customer education align with business priorities, • Promote and integrate eCommerce solutions into the sales process to increase digital ordering adoption, • Monitor and report on sales metrics, pipeline health, and overall team performance, • Provide regular coaching, training, and performance feedback to develop the skills of each team member, • Help represent the Sales team at trade shows and industry events, supporting lead generation and account development SPECIFIC KNOWLEDGE & SKILLS: • Strong leadership and coaching abilities with a focus on developing talent, • Strategic thinker with hands-on execution skills for inbound and outbound sales campaigns, • Excellent communication and interpersonal skills with the ability to inspire and influence teams, • Analytical mindset with the ability to track and optimize sales performance metrics, • Consultative selling expertise with an understanding of account growth and product diversification strategies, • Highly organized, results-oriented, and comfortable managing multiple priorities in a fast-paced environment, • Collaborative team player who thrives in a growth-focused, performance-driven culture GENERAL SKILLS & COMPETENCIES: • Strong management and leadership skills and ability to attract, retain, motivate, develop and mentor team members for high performance, • Outstanding verbal and written communication skills and ability to resolve disputes effectively, • Excellent presentation and public speaking skills, • Excellent independent decision-making, analysis and problem-solving skills, • Understand and act on financial information that contributes to business profitability, • Ability to plan and manage successful projects; understand available resources, develop timeline, budget, assign tasks and areas of responsibility, • Lead team(s) to achieve company goals in creative and effective ways, • Excellent planning and organizational skills and techniques, • Communicate effectively with senior management, • Good negotiating skills and ability to effectively manage outsourced relationships, • Ability to influence, build relationships, understand organizational complexities and manage conflict, • Broad professional and managerial skills with a good understanding of industry practices and company policies and procedures, • Ability to lead virtual teams MINIMUM WORK EXPERIENCE: • Typically, 8 or more years of increasing responsibility and complexity in terms of any applicable professional experience., • Proven track record of driving revenue growth and managing a high-performing inside sales team, • Experience with CRM platforms NetSuite, BC and Salesforce is preferred, • Background in dental, medical device, or B2B healthcare industry is highly desirable, • Experience implementing or managing eCommerce-driven sales initiatives is a plus PREFERRED EDUCATION: Typically a Bachelor's Degree or global equivalent in related discipline: Business, Marketing, Communications, or related field preferred. Master's degree or global equivalent a plus. TRAVEL / PHYSICAL DEMANDS: Travel typically less than 10%. Office environment. No special physical demands required.

Earn up to $750 a week in your free time by providing feedback on everyday products and services. If needed, try out products or services ahead of your session.

The role requires providing excellent customer service, maintaining an organized front desk, and supporting the dental care team by ensuring a seamless patient experience. Our practice offers a range of services including veneers, Invisalign, and dental implants to help patients achieve healthy and

Applicant must be friendly, energetic, highly organized, and dependable with excellent customer service, computer and administrative skills. Providing courteous and friendly service to all patients while contributing to building a positive work environment is key!.

MUST actually use products and/or services, if provided. You get to review and use new products or services before they are released to the public.

MUST actually use products and/or services, if provided. You get to review and use new products or services before they are released to the public.

MUST actually use products and/or services, if provided. You get to review and use new products or services before they are released to the public.

Earn up to $750 a week in your free time by providing feedback on everyday products and services. If needed, try out products or services ahead of your session.

MUST actually use products and/or services, if provided. You get to review and use new products or services before they are released to the public.

MUST actually use products and/or services, if provided. You get to review and use new products or services before they are released to the public.

MUST actually use products and/or services, if provided. You get to review and use new products or services before they are released to the public.

You get to review and use new products or services before they are released to the public. MUST actually use products and/or services, if provided.

Exceptional interpersonal and customer service skills for building and maintaining client relationships. Good Guys Contracting specializes in providing high-quality home improvement services with a focus on exceptional craftsmanship and customer satisfaction. With a team of experienced professionals

Provides support as a member of the Customer Service & E-Commerce team to include assisting customers during the check-out process, performing all cash register functions, bagging groceries, and working at the customer service desk. Customer Service & E-Commerce Team Members must be prepared and abl

Maintains awareness of customer flows and needs and directs team members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. Models and delivers outstanding customer service. All Whole Foods Market retail jobs require ensuring a positive company image by

MUST actually use products and/or services, if provided. You get to review and use new products or services before they are released to the public.

Family Dollar - 1780 New York Avenue - Responsibilities: Assist customers with questions and recommendations; Manage sales transactions at cash register; Maintain security of cash and protect company assets; Stock replenishment and merchandise recovery; Maintain store cleanliness and restock restroo

Maintain outstanding customer service standards, possess solid product knowledge, greet and acknowledge every customer, and address any and all concerns by the customer at POS. The Cashier is responsible for listening and responding appropriately to customer needs, maintaining extensive product know

MUST actually use products and/or services, if provided. You get to review and use new products or services before they are released to the public.

Northwell Health - - Responsibilities: Typing correspondence and reports; Greeting visitors and directing them; Answering telephones and taking messages; Scheduling appointments and meetings; Maintaining department files and record keeping.

Dollar Tree - Hempstead Turnpike - Responsibilities: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep the store well-stocked, and recover merchandise; Responsible for mainta