Trabajos ecommerce customer service en Hoboken, NJCrear alertas

The Opportunity Join a company that finds solutions to complex challenges. With expertise in influenza science and beyond, our team works on the latest research and pioneering technologies to improve the manufacturing process and the effectiveness of influenza vaccines. We operate as one integrated global organization drawing together expert staff from different countries to collaborate. Together, we are working to protect communities from seasonal influenza and global pandemic threats. When you join CSL Seqirus, you join a team dedicated to making a difference in people's lives. It's a feeling of possibility, creativity, and purpose to deliver our promise. Job Summary Reporting to the Manager, Customer Account Management, you will maintain a group of accounts within multiple customer segments, e.g. Retail, Wholesale/Distribution, IDN, and Independent/Corporate owned HealthCare Professionals. You will complete the order to cash management of vaccine orders and develop long-lasting client and sales relationships. You will work directly with our Sales, Demand Planning, Distribution & Logistics, Marketing, Market Access, and Finance teams to prioritize important accounts and guide strategic goals. You will monitor vaccine distribution, financial health, and delivery performance against a contract and manage the customer experience. You will apply independent decision-making to exceed business standards. Job Responsibilities Account Management • Manage a portfolio of important accounts, maximizing opportunities to make improvements, • Analyze accounts for contract adherence while ensuring services are aligned with the goals of the account, • Partner with customer service teams to resolve account issues, • Work with the finance department to ensure customer's financial health is in good standing Data Analysis and Reporting • Run data quality queries which include billing, shipping, order creation, contract, and pricing, to identify data exceptions to plan and implement strategic plans, • Support sales with custom reporting and data insights, • Creation and distribution of applicable customer account reporting on a routine basis Strategy and Improvement • Provide detail level recommendations to help Sales with working on customer strategy, • Identify gaps in processes and recommend opportunities for improvements, • Analyze complex problems, interpret operational needs, and develop integrated creative solutions, • Monitor and evaluate programmatic and operations effectiveness and implement improvements Training and Leadership • Lead by example to train sales and analyst teams, • Help with peer-to-peer learning, • Help write test cases, scripts, and testing of new system enhancements Customer Experience • Represent the CSL Seqirus Customer Experience vision internally and externally while being the voice of the customer with your team to address customer challenges, • Follow established procedures while understanding internal and external drivers necessary to operational success Collaboration and Communication • Coordinate with team members including, Sales, Executive Leadership & Demand Planning, • Use multiple communication channels to seek and offer feedback, • Strengthen relationships and networks by asking open questions and sharing information, • Self-govern while receiving coaching to achieve operational targets, • Maintain awareness of relevant internal/external trends and consider implication of work Minimum Experience Requirements • Bachelor's Degree or equivalent combination of education and experience, • Minimum 3 years of experience in a regulated industry, experience with vaccines or biologics products is desirable, • Account management skills to support demand planning, data control, and serving as contact for account-related activities, • Experience ensuring agreement between contracts and orders to resolve discrepancies and variances, • Experience working with a variety of teams (Finance, Sales and Distribution, QA, IT, Customer Experience, eCommerce, and Leaders at different levels), • Proficiency in MS excel (can perform complex functions) and SAP (6.0 later preferred), EDI ordering, reporting, and SAP sale-order management experience is an advantage Culture and Values • Demonstrate CSL Seqirus Values: Patient Focus, Innovation, Integrity, Collaboration, and Superior Performance, • Unleash outcomes while creating an accountable work environment, • Self-leaders that are flexible, resilient, and able to adapt effectively through change The expected base salary range for this position at hiring is $80,000 – $95,000. Please note this salary range reflects the minimum and maximum base pay that CSL expects to pay for this position at the listed location as of the time of this posting. Individual base salary for a successful candidate is determined by qualifications, skill level, experience, competencies and other relevant factors. In addition to base salary, total compensation for this role may also include incentive compensation. CSL Seqirus employees that work at least 30 hours per week are eligible for benefits effective day 1. We are committed to the wellbeing of our employees and their loved ones. CSL Seqirus offers resources and benefits, from health care to financial protection, so you can focus on doing work that matters. Our benefits are designed to support the needs of our employees at every stage of their life. Whether you are considering starting a family, need help paying for emergency back up care or summer camp, looking for mental health resources, planning for your financial future, or supporting your favorite charity with a matching contribution, CSL Seqirus has many benefits to help achieve your goals. Please take the time to review our ___ to see what’s available to you as a CSL Seqirus employee. ___ is part of ___. As one of the largest influenza vaccine providers in the world, CSL Seqirus is a major contributor to the prevention of influenza globally and a transcontinental partner in pandemic preparedness. With state-of-the-art production facilities in the U.S., the U.K. and Australia, CSL Seqirus utilizes egg, cell and adjuvant technologies to offer a broad portfolio of differentiated influenza vaccines in more than 20 countries around the world. At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more ___. Watch our ‘On the Front Line’ video to learn more about CSL Seqirus

Job Description iV Bars Lead Job Overview, Responsibilities and Duties Position description: This position requires the Lead to provide leadership, communication and education to the clinic while bridging the gap between the store and corporate office. This will require a strong ability to set direction, coach to skill set, manage behaviors, teach selling strategies and provide timely and thorough follow up. This position will require the implementation of corporate policies and procedures and ensure adherence by the staff. To be successful in this position the following set of skills are necessary: • Superb product knowledge and skill set in iV insertion and infusion., • Ability to perform and teach staff on how to perform all services provided., • Excellent communication and interpersonal communication., • Strong ability to sell and provide selling strategies to staff., • Seasoned skillset with conflict resolution and solution-oriented mindset., • Provision of outstanding customer service and client retention., • Desire to support company growth and continual improvement by participating in training conducted in clinic or at corporate As Lead iV Specialist you will provide support to your staff and ensure a successful clinic by completing the following tasks: • Scheduling and Payroll of Staff for your Clinic and ongoing schedule coordination to ensure adequate coverage of the clinic., • Limit the schedule to one iV Specialist on the clock, at a time until further notice., • Lead may be asked to flex their weekly hours as needed, • Ensuring all shifts are covered. If a shift is empty you must fill it or work it yourself, this includes all shifts, every day that the clinic is open, • If a clinic is closed for any reason out of the ordinary immediately notify Aaron, HR and Ashlin, • If you are going to be out of town, please notify Aaron, HR and fellow Leads. We will all work together to ensure your clinic runs smoothly while you're away., • Coordinate and organize events and/or satellite locations., • Provide HR with biweekly payroll summary with real time management of clocked hours by staff for adherence to company policies, • Ensure no one is clocking in prior to scheduled shift *more info below, • Ensure policies, procedures and protocols are followed by all, which includes but not limited to, • Compliance with protocols and current healthcare regulations consistent with your medical license., • Enforcing break policy, • Maintaining a clean clinic, • Auditing of weekly transactions, like discounts to ensure they are in the approved categories., • Auditing transactions to see if any memberships were declined and follow up with members to get new info., • Auditing of Aesthetic Records - ensuring previous days customers were entered correctly, • Ensure staff is entering every client into the customer app on Clover so we can gather their information., • Ensure all expense receipts are sent to Ashlin HR on a monthly basis., • Orienting of Staff as Needed, • Train staff as needed, new staff and staff that needs a refresher, • Keep records of any challenges / problems with staffs, submitting all records to HR, • Maintain an "Open Office Policy" to be available to staff as needed., • Order and Maintain sufficient inventory for customer and store needs using company ecommerce site:, • Cocktail vials, • iV supplies, • toilet paper, water, snacks, etc., • Implement our mission of providing safe, effective and efficient iV therapies and services to customers by following iV Bars Steps Of Service:

Job DescriptionResponsibilities Lead and motivate a team of Sales / Client Advisors to meet or exceed sales targets. Provide ongoing training, coaching, development and support. Develop and implement sales strategies, including sales through service and Clienteling to achieve department goals and objectives. Optimize our existing “Notify Me” Program to maximize sales. Motivate & encourage through ongoing positive communication & feedback. Hold team members accountable for meeting or exceeding performance standards. Evaluate your team members’ individual performance weekly and monthly, while also coaching in the moment. Raise any performance trends, issues or concerns with the Management team in a timely manner. Partner with Training and Communications Team to identify training opportunities and communications that need reinforcement. Conduct regularly scheduled team meetings and one-one-one coaching to review performance with Direct Reports Monitor sales performance and provide regular reports to senior management. Collaborate with Marketing, Retail, Ecommerce and other internal departments to maximize sales and improve overall customer experience. In addition to supporting your team to meet or exceed sales targets, ensure they provide a gold standard luxury service to all customers they engage with. Identify when an escalated case should be taken over by a supervisor. Effectively handle escalations, providing solutions that ensure the best possible outcome. Evaluate and respond to customer feedback to enhance the Customer Service experience. Responsible for handling Special Orders, including High Value and Custom Orders. Support Supervisors with other daily Supervisors tasks, as needed. Qualifications 2-7 years of experience in a similar role within a Contact Center or Retail Store with a strong service culture, luxury environment preferred. Management, Sales and stellar Customer Service skills! Ability to excite and motivate a team, effectively leading to drive results. Excellent knowledge of the sales process and techniques. Proficient in using Salesforce or similar CRM software. Comfortable navigating multiple systems. Strong customer focus with relationship and relationship-building skills. Excellent communication skills, both written and verbal. Demonstrated ability to work independently, as well as collaboratively. The ideal candidate will thrive in a fast-paced, high-energy environment. A strong passion for the jewelry industry and the David Yurman brand; strong interest in learning about our business and products Problem analysis and solving skills, demonstrating good judgement. Strong organizational and planning skills. Some schedule flexibility desired. High level of professionalism and integrity.CRM, ERP - Enterprise Resource Planning, Answering Inbound Calls, Auditing, e-Commerce, Retail

Job Description AKIRA Store Manager About AKIRA Founded in 2002 with our first women's boutique in Chicago, AKIRA has grown into a national fashion powerhouse with 35+ retail locations and a thriving eCommerce platform at shopAKIRA.com. What sets us apart? Fanatical, obsessive attention to our customers' needs and desires. At AKIRA, every team member is empowered to Act and Think Like an Owner, a mindset that fuels innovation, accountability, and success across the business. The Position: Store Manager Overview: AKIRA Store Managers are fanatical salespeople, driven by goals and dedicated to servant leadership. They excel in ensuring customers are styled by knowledgeable experts who are deeply immersed in the world of fashion. Our mission is to help customers look and feel their best. Store Managers are relentless in recruiting and developing top-tier talent to maintain a high-performing team. By leading through example and adopting an ownership mindset, they go above and beyond to achieve both personal and store objectives. Essential Functions: • Recruiting, interviewing, and onboarding exceptional employees and managers., • Training, mentoring, and retaining top-tier talent to foster growth and excellence., • Cultivating and maintaining a positive and energized store atmosphere., • Elevating the selling culture by championing AKIRA's 5 Steps of Selling., • Providing timely, constructive feedback both in real-time and through written communication., • Inspiring and motivating employees and managers to perform at their best., • Ensuring seamless store operations and maintaining impeccable visual presentation aligned with AKIRA standards., • Upholding and enforcing all AKIRA policies with consistency and integrity., • Exceeding individual sales goals with enthusiasm and determination., • Driving the store's daily, weekly, and monthly sales goals to surpass expectations., • Leading by example to embody and promote AKIRA's culture and Code of Conduct through our 4 Principles. Qualifications: • Minimum 1 year of experience in store management, • A passion for fashion and a keen eye for trends., • An unwavering work ethic and dedication to excellence., • Proven leadership skills with the ability to inspire and guide a team., • Exceptional communication and organizational abilities., • High motivation coupled with a proactive sense of urgency., • At least one year of experience in retail management., • Expertise in supervising, motivating, and effectively directing employees., • Flexibility to adapt to new directions and embrace change with enthusiasm., • Comprehensive knowledge of visual merchandising and superior customer service practices., • Strong understanding of store operations, including inventory management, loss prevention, retail systems, and budget preparation., • The ability to thrive in an entrepreneurial environment, where a hands-on approach drives success., • A collaborative mindset, fostering strong and sustainable relationships with employees and managers. Physical Requirements: • Move product, supplies and/or boxes repetitively; ability to push, pull, lift a maximum of 50 lbs. based on needs of the role, • Ability to stand/walk for extended periods of time, including a 10-12 hour shift Diversity & Inclusion: At AKIRA we believe that treating everyone in a first-class manner is essential to fostering an inclusive environment that reflects our values and our community. This is deeply rooted in our company's principles, culture, and fashion. We continuously strive to cultivate a company where employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. Our unique workforce is directly linked to our success and makes us stronger collectively. Benefits and Perks: AKIRA offers competitive benefits for full-time employees, including Medical, Dental, Vision, Pet, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and employee discount. We are committed to encouraging internal development and providing significant career enrichment opportunities. Most importantly, what has propelled AKIRA's growth and success over the years has been the dynamic culture within the company - if you're filled with passion, have a strong desire to get things done, and if you want to go to a place where you know your work matters and where you can implement your ideas and decisions, then AKIRA just might be the place for you. Job Type: Full Time At AKIRA, we are committed to fair and transparent compensation practices. The starting pay for this position is $62,000 - $75,000 annually, and may be adjusted based on experience, qualifications, and other job-related factors. Additional compensation and benefits may also apply and will be discussed during the hiring process.

Job Description About MNY Ventures: MNY Ventures is a high-growth holding company behind one of the fastest-scaling wellness brands in the world. In under two years, we’ve built a multi-channel supplement business that serves tens of thousands of customers monthly across Amazon, Shopify, and TikTok Shop. With a 60+ person team and rapidly growing support volume (2,000 tickets per day), we’re hiring a Director of Customer Operations to lead and transform our CS organization into a world-class department. Your Mission: Lead and evolve a 40+ person global customer service operation, transforming inconsistent performance into elite execution. You’ll design systems, coach leaders, and set the bar for speed, quality, and customer retention while holding your team accountable to clear KPIs. Responsibilities: • Manage a global CS team of ~40 agents and 5 Team Leads with L1/L2 structure across internal and BPO agents, • Own end-to-end operations: ticket flow, SOPs, QA, agent performance, retention, escalation, • Coach Team Leads and agents directly, while creating scalable frameworks for feedback and accountability, • Implement systems to improve CSAT, Trustpilot, refund %, and response time with current tools, • Track and enforce performance standards across shifts and regions, • Surface issues and solutions before they escalate with no need for micromanagement, • Deliver consistent reports and KPI updates directly to the founders Our Tech Stack: • Richpanel (CRM), • Shopify (DTC), • Recharge & Checkout Champ (subscriptions), • Stripe (payments), • Slack, WhatsApp (team communication) KPIs You Will Own: • Trustpilot Score: 4.5+, • CSAT Score: 4.0+, • First Response Time: Under 8 hours, • Oldest Ticket: Under 1 day, • Agent Output: 80+ tickets/day per agent, • Refund and Chargeback Rates: Within acceptable thresholds What We Are Looking For: • 5+ years leading CS teams of 30–100 agents in high-volume eCommerce or subscription brands, • Proven success managing internal teams and outsourced BPOs, • Deep systems thinker who can build SOPs, training protocols, and dashboards from scratch, • Tactical operator who personally reviews tickets and holds the team to high standards, • Past experience turning around underperforming teams or CS orgs, • Strong communicator with direct, proactive leadership style, • Relentless problem-solver who takes initiative and moves fast Why Join MNY Ventures: • Career-defining opportunity to lead a CS transformation from the inside out, • Zero corporate red tape with full autonomy and direct access to founders, • Massive ownership over outcomes in a growing company, • High-trust culture where results are recognized, and great work is rewarded This Role is Not for You If: • You avoid hard conversations or shy away from accountability, • You need layers of direction before taking action, • You want to sit at a strategic level without doing hands-on leadership, • You get overwhelmed by speed, growth, or changing priorities To stand out, answer all of the following questions in the application to the best of your ability and highlight how your past experience is applicable to this role. This is a remote job opportunity. Powered by JazzHR 3XY4Pih97k

Job Description Director of Merchandising The Opportunity: As the Director of Merchandising, you will be responsible for overseeing the lifecycle of jewelry products, from ideation and design through production, launch, and ongoing optimization. You with drive market requirements for their specific area of the business. In addition, be the SME interface to clients, sales, marketing and operational teams to identify business requirements and partnerships. You’ll work cross-functionally with manufacturing, merchandising, marketing, sourcing, and sales teams to deliver products that meet both customer expectations and business goals. What You'll Do: · Create and maintain a product roadmap that aligns with the company’s strategic goals. Drive product development life cycle from concept, design, testing, and production deployment, and product commercialization. · Develop and implement a comprehensive supply chain strategy Responsible for providing a vision of where the company could be from a product and industry perspective to the Executive Team. Once the Executive Team sets the vision, share and articulate the vision, direction, priorities and expectations to the Supply Chain and linked teams. · Direct, track and report product performance throughout its lifecycle. Work with supply chain and inventory planning to forecast demand, track product performance, and assist in managing stock levels. · Work with manufacturing or vendors to bring products to market from concept to final sample approval, maintaining craftsmanship standards and timely completion; and make product allocation selections considering cost, capacity, lead times, manufacturing feasibility, quality standards, and brand aesthetics. · Responsible for conception through end-of-life ownership for a specific product, product group or product line including product management, product development and business development. Manage existing product lines, identifying opportunities for redesigns, discontinuations, or enhancements. · Maintain awareness and understanding of customer and market needs (VOC). o Use customer feedback and data insights to inform product decisions and improve offerings. o Develop business cases to support new product recommendations. · Provide relevant product information and expertise to support sales effort. Assist with the training of sales, customer service and marketing teams. · Create the strategy around merchandising products for all aspects of marketing including ecommerce platforms including promotions, advertising, training materials and product collateral. Partner with marketing and sales teams to ensure successful product launches and promotional campaigns. · Recognizing new markets, partnerships, and revenue streams to expand the company’s reach. Responsible for exploring and assessing new markets and other business opportunities for viability and reporting to the Executive Team. · Direct the development of product pricing matrix to ensure products are market priced and create the margin needed. Collaborate with the Executive Team and design an acceptable profit & margin to ensure we meet the business objectives. · Direct training for new and existing products that includes: talking points, pricing matrix, competitor information and marketing materials. Goals: · Provide a documented monthly update to the Executive Team on identifying and evaluating business opportunities. · Create a business strategy aligned with the Executive Director’s long-term objectives annually. · Produce a competitive market analysis to identify trends, opportunities, and areas for improvement quarterly. · Achievement of business growth targets in revenue, market share and partnerships. · Develop strategies to achieve margin % targets. · % of new business opportunities provided to the Executive Director Team. · Provide relevant counsel to linked teams on business opportunities and objectives. · Positive team feedback, retention, and performance in cross functional collaboration. What You'll Need: · Bachelor’s degree or higher in related field or equivalent work experience · Minimum of 3 years of hands-on experience in product development within the fine jewelry industry (bridal is preferred). · Strong understanding of product lifecycle and go-to-market strategies. · Proven ability to manage projects from concept to production successfully, demonstrating exceptional communication skills, impeccable attention to detail, excellent organizational and time-management abilities, with the capacity to prioritize tasks and meet deadlines. · Extensive knowledge of jewelry design, gemology, materials, and manufacturing processes - including CAD design software, Excel and other relevant tools used in product development. Familiarity with jewelry manufacturing processes and materials a plus. · Strong understanding of cost analysis, pricing strategies, and market trends in fine jewelry. · Experience collaborating with external partners, including negotiating priorities, aligning roadmaps, and driving successful outcomes that drive revenue · Adept at working in agile methodologies, partnering with manufacturing or third parties to facilitate fast turn development. · Proven record using data to drive decision making and impact measurement Compensation: $110k-120k annual salary Schedule/Work Environment: · Experience with direct management of associates. This position could be remote, based in our NYC office, and having experience with remote management of direct reports is preferred. · he ability to travel up to 50% of the time with regular travel to Albuquerque NM corporate offices. · Must work in office regular M-F hours. The successful candidate will enjoy a rewarding, challenging, and principled work environment. For more information about us please visit: Guided by our core values, Rio Grande is committed to treating all people with dignity and respect. We are an equal-opportunity employer with a zero-tolerance policy for harassment or discrimination of any kind. As an advocate for equity and equality, we hire, train, and promote qualified people of all backgrounds. We consider employment candidates without regard to race, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other underrepresented class. We value our associates and have won the yearly Healthiest Places to Work and Family Friendly Business awards on multiple occasions. The Reward: Rio Grande provides a generous benefit package for full-time (30+ hours a week) associates that includes: • Medical plan with low premium rates and no high deductible (includes dental and vision) and telemedicine, • 401(k) matching program, • Paid time-off benefits, plus an additional seven paid holidays, • Paid life insurance and optional additional life insurance, • Long-term and short-term disability, • Flexible spending account, • Pet insurance, • Tuition reimbursement, • On-site gym and company wellness program, • Bereavement leave, • Employee discounts at Rio Grande, • Local and national discounts on various travel and entertainment, • Competitive compensation, including an opportunity to share in the profits Our associates strive for joint accountability. We work together for the success of our stakeholders, and we provide a thoughtful, fun, and creative environment to support them. We encourage professional and personal development through a variety of training opportunities and a focus on promoting from within. The Company: Established in 1944, Rio Grande, a Berkshire-Hathaway manufacturer/distributor, has thousands of valued customers around the world. We are a principle-based company with a highly evolved team-based environment. We can show you how a profoundly effective organization lives these values every day. You can find our guiding principles, The 3 R’s, Respect, Responsibility and Results, on our website as well as information about our community support and how we protect the environment. Within our 186,000 sq. ft., solar-powered facility, with covered parking, Rio Grande has sales, marketing, supply chain, IT and administrative offices, a climate-controlled distribution center with more than 40,000 items, and a comprehensive, well-equipped manufacturing operation. Manufactured products include jewelry-making equipment (from basic tools to highly sophisticated induction casting machines) and jewelry components—both die-struck and cast. Capabilities include CAD/CAM, casting, stamp and form, metal finishing, CNC machining, manual milling, tool & die and electronics/mechanical assembly.

Job Description We are Rokt, a hyper-growth ecommerce leader. Rokt is the global leader in ecommerce, unlocking real-time relevance in the moment that matters most. Rokt’s AI Brain and ecommerce Network powers billions of transactions connecting hundreds of millions of customers and is trusted to do this by the world’s leading companies. We are a team of builders helping smart businesses find innovative ways to meet customer needs and generate incremental revenue. Leading companies drive 10-50% of additional revenue—and often all their profits—from the extra products or services they sell. This economic edge unleashes a world of possibilities for growth and innovation. The Rokt engineering team builds best-in-class ecommerce technology that provides personalized and relevant experiences for customers globally and empowers marketers with sophisticated, AI-driven tooling to understand consumers better. Our bespoke platform handles millions of transactions per day. It considers billions of data points which give engineers the opportunity to build technology at scale, collaborate across teams and gain exposure to a wide range of technology. We are looking for a Senior Software Engineer (Compute & Network Infrastructure) Target total compensation ranges from $300,000 - $325,000, including a fixed annual salary of $200,000 - $225,000, an employee equity plan grant, and world-class benefits. Equity grants are issued in good faith and are subject to company policies, board approval, and individual eligibility. As our Compute & Network Engineer, you’ll architect and operate the foundational control plane and data services that power our containerized workloads—spanning EKS clusters, core addons, container registries, batch processing gateways, and inter-region networking. You’ll ensure our platform delivers resilient compute, seamless streaming, and the tooling teams need to ship at peak velocity. About the role: • Design, deploy, and manage EKS clusters and ECR registries (supporting both Linux and macOS agents), • Own the full suite of EKS core and observability addons—CSI/CNI/CoreDNS, Cert-Manager, Gatekeeper, Ingress controllers, Karpenter, KEDA, Argo Rollouts, External Secrets, Velero, YuniKorn scheduler, and image swapper, • Enable batch workloads on Kubernetes by operating our Spark Gateway API and Spark Operator, and support Spark RBAC, scheduling queues, and history servers, • Build and maintain our workflow engine and related automation for orchestration of complex data and ML pipelines About You: • 5+ years of experience in platform, SRE, or DevOps engineering roles, with a focus on Kubernetes and cloud-native infrastructure, • Deep expertise in AWS EKS, ECR, container orchestration (Helm, Argo), and core Kubernetes addons, • Hands-on mastery of Spark on Kubernetes (Gateway, Operator) and workflow schedulers like Flyte or Airflow, • Strong scripting and automation skills (Bash, Python, Terraform) and proficiency with Linux administration, • Clear communicator who thrives in fast-paced, collaborative environments and can evangelize best practices across teams About Rokt’stars: As a mission-driven, hyper-growth community of curious explorers, our ambition is to unlock real-time relevancy in ecommerce and beyond. Our bias for action means we are not afraid to quickly venture into uncharted territories, take risks, or challenge the status quo; in doing so we either win or learn. We work together as one aligned team never letting egos get in the way of brilliant ideas. We value diversity, transparency and smart humble people who enjoy building a disruptive business together. We pride ourselves on being a force for good as we make the world better. About the Benefits: We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves and offering a great list of perks and benefits to go with it: • Accelerate your career. We offer roadmaps to leadership and an annual training allowance, • Become a shareholder. Every Rokt’star gets equity in the company, • Enjoy catered lunch every day and healthy snacks in the office., • Access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and great health benefits for you and your dependents., • Dog-friendly office, • Extra leave (bonus annual leave, sabbatical leave etc.), • Work with the greatest talent in town We at Rokt choose to create a company that is as diverse and inclusive as the world we live in by attracting, growing & keeping the best talent. Equal employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Description Founded in 2020, UJUU is an eCommerce platform and brand development studio. We endeavor to connect a global audience of underserved and underrepresented consumers to a diverse community and collection of carefully curated and vetted emerging designers and brands. We achieve this by offering elegant brand development services and eCommerce solutions across our family of brands. Our vision is to create a best-in-class and forward-thinking shopping experience for our global community of black and brown across the African diaspora. We're just getting started, but we're already off to a promising start with the launch of our three portfolio brands: souk + Sepia, simisienna and Mango Maison. With each subsequent brand offering we strive to better serve and meet the unfulfilled needs of our expansive audience. Souk + SEPIA is looking for an E-Commerce Operations Manager to manage operations and vendor partnerships in support of long term, profitable growth of the marketplace business through strategic e-commerce initiatives. Reporting to the Brand President, you will use your experience in e-commerce operations to partner with a huge variety of multi-category designers and vendors to ensure a best-in-class shopping experience for our customers. You will have the opportunity to collaborate with some of the most passionate and creative team members in the entire industry. What you’ll do * Oversee day-to-day functionality and operations of the website, ensuring white-glove luxury shopping experience for every customer * Manage on-site merchandise and execute inventory management workflows, ensuring assortment daily freshness and product health by removing unavailable products and communicating opportunities to editorial and e-commerce teams * Develop and implement monthly reporting on product availability and opportunities for category and brand growth * Support e-commerce and customer service teams by ensuring conversion capture with product swaps or styling recommendations * Grow and support VIP customer segment with customer-facing communications and vendor-facing fulfillment management * Own vendor partnership relationships, working with cross-functional teams to identify quarterly merchandising and content priorities * Maintain comprehensive understanding of vendor policies to coordinate with cross-functional teams, keeping website and customer expectations aligned with shopping, delivery, and returns experiences * Prepare and communicate quarterly vendor operational reviews to continuously optimize and improve vendor performance while growing vendor business on-site * Partner with editorial and e-commerce teams to identify, conduct outreach, and onboard new vendors in regional markets * Identify opportunities for cost and process savings and continuously optimize based on business goals * Actively monitor daily data flow between front-end, order management, vendor and financial systems, working with cross-team partners to resolve any discrepancies and issues * Report on order fulfillment KPIs continuously, translating into executable actions for e-commerce team and vendors accordingly. These include status and timing reports on fulfillment, returns, cancellations by vendor * Present and deliver commerce KPIs to internal stakeholders and external vendor partners on a weekly and monthly cadence You’ll sweep us off our feet if: * You are passionate about our community and excited to roll our unique, high quality fashion pieces that will align with trends and create them. * You understand how customers shop online and use strategic thinking and innovation to create a seamless and fresh site experience for our customers. * You’re a visionary constantly looking for ways to set us apart from the competition, driving new and enhanced functionality to make the shopping experience easy and convenient. * You use data and insights to make informed and impactful decisions and you have the acumen to translate complex data into actions and improvements. * You have an incredible focus on operational excellence and getting the fundamentals right and can identify opportunities for efficiency and improvement. * You build trust quickly and can lead by influence, creating impact through partnership as well as ownership. * You believe in and prioritize the collective success of the team and are quick to jump in, help, mentor, and coach your fellow team members. You’ll make an impact by: * Creating an exemplary site experience for your division – You’ll help drive the holistic site strategy and operational performance for your division and play a key role in enhancing the customer journey on our site to win customers’ hearts and minds. Using market and customer data, you’ll enable a seamless and optimized experience, helping to manage the product roadmap and tooling needs, reporting and KPIs, A/B testing, taxonomy, search, SEO, and more. * Structuring complex and ambiguous strategic problems – You’ll continuously analyze our eCommerce business and develop and implement site strategies to improve the end-to-end customer journey, driving innovation and growth for your Division. You’ll develop hypotheses and execute in-depth analyses, translating data into actionable insights and recommendations. * Monitoring site health and performance through analytics and key metrics – You’ll help conduct internal business reviews and support the development of site metrics and dashboards to monitor site health and influence the overall direction for the site. You’ll also identify and escalate key site issues, and conduct root cause analyses to recommend and implement fixes. * Operating with excellence – You’ll land the fundamentals and create and help scale best-in-class efficient workflows, processes and timelines, embedding operational excellence into everything you do. * Becoming an invaluable strategic partner to internal stakeholders – You’ll advise on and partner with various internal teams to improve processes, identify opportunities, and scale best practice and governance, driving continual assessment and improvement of the site’s strategic direction and execution.

Job DescriptionCompany Description (MALIN+GOETZ) is a fast-growing founder-based gender-neutral beauty and lifestyle business based in New York City. We operate flagship apothecaries in NYC, LA, London, and Hong Kong, along with an expanding presence online. Additionally, the brand is listed internationally with 600+ high-end accounts across five continents, including Space NK, Selfridges, Liberty, Nordstrom, Lane Crawford, and Sephora; and amenity partners that include 5* hotels, spas, and concept gyms. Our company champions three values: humanity, empathy + fight, and these values are embedded into everything we do. We foster employees to represent these values in all aspects of their work. Position Summary (MALIN+GOETZ) is seeking a strategic and analytical ecommerce leader with a proven track record of scaling growth profitably on Amazon. The Amazon Manager will be responsible for the day-to-day interface between Amazon, the agency and internal teams. They will be responsible for the Amazon P&L, driving sales and merchandising strategies to build overall brand awareness, exceed sales plans, and achieve long-term growth and profitability. This role involves proactively managing the day-to-day operations of Amazon alongside the agency and will collaborate closely with internal teams and external partners to achieve overall goals. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. • Manage full Amazon P&L and budgets to ensure the brand hits profitability and sales goals., • Define and achieve growth targets through planning and implementation of effective advertising and retail strategies, promotions, site content optimization and assortment plans., • Oversee Amazon agency with a focus on operational excellence, achieving sales goals and profit., • Negotiate contracts with Amazon and our agency partner., • Manage communication between Amazon, our agency partner and internal teams; ensuring relevant timelines are met., • Manage all Amazon related operations including inventory planning, listing and catalog management, account health and other relevant business operations., • Own total forecasting, including sales and demand plans, collaborating internally to ensure accurate scenarios and execution and communication across all stakeholders., • Regularly review sales figures and performance; sharing strategies to maximize sales and suggestions for improvement., • Lead planning and execution of new product launches and effectively executing the go-to-market launch process and collaborating cross-functionally with internal and external stakeholders., • Manage and optimize content, including all PDP assets, landing pages and videos., • Create and present reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training., • Ability to work cross-functionally with key departments, • Experience with Amazon 1P or 3P models preferred, • Experience working with Amazon is preferredCompetencies: To perform the job successfully, an individual should demonstrate the following., • Achievement Focus - Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals. Takes calculated risks to accomplish goals., • Communications - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods., • Managing Customer Focus - Develops new approaches to meeting customer needs. Establishes customer service standards. Monitors customer satisfaction. Promotes customer focus. Provides training in customer service delivery., • Planning and Organization - Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently. Works in an organized manner., • Problem Solving - Develops alternative solutions. Gather and analyze information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem solving situations., • Analytical Focus - Demonstrates strong analytical skills with the ability to interpret complex data and translate it into clear, actionable insights. Utilizes data to inform decision making, bringing meaningful business outcomes., • Attention to Detail- Can focus on + execute every aspect of a duty or task accurately.Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Bachelor's degree from four-year college or university; and minimum five years related experience and/or training; or equivalent combination of education and experience. Benefits: • The estimated salary range for this position is $75,000-$95,000., • The New York corporate office is hybrid (3 days in-office, 2 days work from home)., • Dog-friendly office environment., • Full-time employees are eligible for medical, dental, and vision insurance, employer paid life insurance, 401k plan, pre-tax commuter benefits, quarterly gratis, employee discount, long-term and short-term disability leave, and much more. Mathematical Ability: Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Apply concepts of basic algebra and geometry. Reasoning Ability: Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: MS Office Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit. The employee is frequently required to use hands to finger, handle, or feel and talk or hear. Specific vision abilities required by this job include close vision. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. (MALIN+GOETZ) is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status. Powered by JazzHR xKSRoLKBwk

Job Description Who We Are: Ordergroove is a dynamic, fast-paced environment where you will be involved in building something of real value from the ground-up. We're looking for bright, talented people who are excited about innovation, growth, and the exciting world of Relationship Commerce. If you're motivated by a desire to solve problems and deliver groundbreaking insights and solutions you'll fit in perfectly! About the Role: We're seeking a pioneering Analytics Engineer to join our growing data team. This is an opportunity to be an early, foundational team member, playing a critical role in defining how analytics engineering is done at Ordergroove. You'll have the freedom to establish best practices, and influence the direction of analytics across the organization. You'll design and optimize data models, build robust data pipelines, and ensure high-quality, accessible data for stakeholders across the company. If you love working with SQL, dbt, and Python, and thrive in a collaborative, fast-paced environment, we'd love to hear from you. What You Will Do: • Design, develop, and maintain core data models in dbt and SQL, ensuring consistency, accuracy, performance, and appropriate levels of normalization to meet business and technical needs., • Build and maintain data pipelines to ingest, transform, and serve data efficiently, leveraging tools like dbt and Airflow., • Collaborate with engineers, product managers, business stake holders to define key business metrics and ensure seamless data access., • Enable self-service analytics by creating clear documentation and supporting teams in using data effectively., • Ensure data quality and reliability by implementing monitoring systems and designing processes that maintain long-term data integrity., • Advanced SQL & Data Modeling: Strong experience in designing, building, and optimizing SQL-based data models, with an understanding of normalization trade-offs., • Data Pipeline Development: Hands-on experience with dbt and modern ETL/ELT frameworks, following best practices like version control and CI/CD., • Python & Data Engineering: Proficiency in Python for data transformations, workflow orchestration (Airflow), and automation., • Data Warehouse Design: Experience designing and optimizing a data warehouse in BigQuery, including structuring datasets, partitioning, clustering, and optimizations to manage performance at scale., • Data Quality & Governance: Experience implementing monitoring systems, ensuring data consistency, and maintaining high-quality data.Soft Skills & Mindset:, • Strong Communicator: Able to translate technical concepts for non-technical stakeholders, collaborate with engineers, and present insights effectively., • Proactive & Self-Driven: Comfortable working alone, driving projects, and building relationships across teams., • Impact-Oriented: Focused on delivering high-value solutions that empower stakeholders and improve business outcomes.Nice to Have:, • Interest in Data Science and Machine Learning, while this is not a pure data science role, familiarity with ML concepts and their applications in analytics will be a plus., • Knowledge of statistical analysis and experience applying it in real-world data problems., • Familiarity with Django or API, which can be valuable when building internal data tools or collaborating closely with backend engineering teams on data-related features.What Success Looks Like:, • Teams across Ordergroove consistently rate their data access as excellent, with clear documentation that enables confident decision-making., • The data models you build answer critical business questions with accuracy, consistency, and performance. If you don't meet 100% of the qualifications outlined above - that's okay, nobody's perfect! We encourage you to apply if you think this is a role that would make you excited to come into work every day. About Ordergroove: Ordergroove powers recurring revenue for the world's largest and most innovative retailers including L'Oreal, Dollar Shave Club, La Colombe Coffee, Bonafide Health, BarkBox, and more. As a direct result, more than 11% of adult Americans have a subscription powered by Ordergroove. Our technology makes seamless, one-of-a-kind subscriber and membership experiences possible to turn one-time transactions into profitable recurring customer relationships. Ordergroove's powerful platform empowers merchants with highly customizable options such as flexible promotions, bundling, and analytics to bolster their bottom line while making customers' lives easier. We recently achieved a milestone year with 152% year over year new business growth, and were rated best-in-class subscription technology by CB Insights and eCommerce Platform of the Year by RetailTech Breakthrough Awards. Our company values celebrate collaboration, different perspectives, and curiosity with the goal of getting to the right answer, no matter who came up with it. At Ordergroove we are committed to creating a welcoming and supportive environment for all people. We encourage people with different backgrounds and experiences to join our growing team so that we gain different perspectives and build the best team possible. We demand the best of ourselves and each other and never miss an opportunity to celebrate our successes. With a fully flexible work from anywhere culture, staying connected and supporting each other are always top of mind. We build our tight-knit community through small group events like trivia night, cooking classes, and book clubs. We encourage cross-functional relationships through virtual coffees and we stay close to the business through weekly team updates and quarterly all-hands meetings. At Ordergroove, we focus on flexibility and empowering our team to make the right decisions for themselves. We have flexible PTO and a totally remote (anywhere in the US) workforce, and an annual personal development budget that you use for what matters to you (wellness, career development, productivity at home, etc). And of course, that is on top of the basics like competitive compensation (including stock options) and incredible, affordable benefits. Come join our amazing team while we enable the fastest-growing segment of commerce that makes life easier for millions of consumers every day! At Ordergroove, we want to hire, develop and retain the best talent, making Ordergroove a top destination to grow your career. The pay transparency law is a way of narrowing the gender pay gap and fostering an engaged and positive working environment. It is also a way to share what we think is a reasonable, equitable and competitive compensation structure for the roles on our team. The total compensation range for this role is between $120,000 and $140,000 plus equity.

Job DescriptionThe Company and the Opportunity: Expanscience Laboratoires is a 100% family-owned French pharmaceutical company that has been perfecting its expertise in skincare and well-being for the last 70 years. The Company has three global business activities: dermo-cosmetics, natural active ingredients and positive ageing. Our commitment to being a sustainable company was recognized with the B Corp certification in 2018. Expanscience Laboratoires was the first ever pharmaceutical company to be awarded this accolade. The U.S. subsidiary of Expanscience represents the dermo-cosmetics and natural active ingredients activities of the Company. Our dermo-cosmetics activity includes skincare brands Mustela () and Babo Botanicals (). Both brands carry a wide portfolio of skincare, haircare and suncare solutions for babies, children and adults. The products are sold in the U.S. through a variety of channels that include Amazon Premium Beauty, Target, Whole Foods, Costco and the brands’ own ecommerce sites. More information on the Company can be found at . Position Summary: The Sales Analyst Assistant Manager will play a critical part in supporting the day-to-day activities of the Key Account Managers, focusing on our 2 brands Mustela and Babo Botanicals, for the US territory. This is a new role in the team, assisting key account managers in executing their sales plans by facilitating smooth and consistent processes across accounts around sales reporting, inventory monitoring, internal forecasting and item set up. This position requires excellent organizational skills, attention to detail, proficiency in excel and a collaborative mindset. For the right candidate, this position can offer a path towards key accounts management in the future. Note: the title of the job is subject to change based on the final candidate’s job-specific knowledge, education, skills and depth of professional experience. Job Responsibilities (include but are not limited to): • Sales reporting: build and maintain internal reports to track key accounts’ structural data to support Account Managers in a cohesive approach: PO values, sell-in (account’s purchases), inventory levels, sell-out (account’s sales), and external forecasts when available on SKU level., • Inventory reporting: Maintain retailer inventory records, analyze inventory needs using sell-in, sellout, and on-hand data, incoming PO report and communicate actional recommendations to Account Managers and internal partners., • Admin Pricing Support: Assist in the execution and active monitoring of pricing policies among all retailers., • Co-op Expenses & Deduction management: Help monitor monthly sales and promotional expenses, partnering with Sales and Finance teams to record accruals, reconcile delayed invoices (for both regular and promotional activities), and resolve discrepancies. Act as a liaison with key account managers and some customers to address variances, verify expense classifications, and ensure accurate financial closure., • Admin New item / customer set up: assist in the administrative set-up of new items and / or new accounts, as well as in the maintenance of customers’ and service providers’ portals (WERCS, IX One..)., • Cross-functional Collaboration: Work closely with internal teams such as marketing, supply chain, and finance to further support sales plans and resolve any operational challenges., • Admin Budget management support: assist with internal invoice submission process for the sales team, as well as with the tracking of sales expenses., • Bachelor’s degree in Business, Sales, or a related field (or equivalent experience)., • 1-3 years of experience in sales support and/ or sales in the CPG industry., • Strong analytical ability; attention to detail and organizational/time management skills., • Detail oriented and experienced in follow-through and completion of projects., • Data-literate and able to manage large sets of information without getting overwhelmed., • Ability to work independently as well as part of a team in a fast-paced environment., • Strong communication and interpersonal skills, with the ability to build relationships both internally and externally; experience working with partners in finance, accounting and logistics preferred., • Knowledge of major retail channels, particularly the operational side of working with national retailers and e-commerce platforms is a plus., • Knowledge of the personal care or beauty industries is a plus., • Salary range of $65,000 – $85,000 based on location, job-specific knowledge, education, skills and depth of professional experience., • Discretionary annual bonus, • Hybrid work arrangement, currently 4 to 6 in-office days per month, • Comprehensive medical, dental and vision insurance with a company contribution well above the national average., • Short-term and Long-term disability insurance (company paid), • Flexible spending accounts (health care and dependent care), • Maternity and paternity leave (company paid), • 401K with a Company match of 100% of the first 6%, • Employee assistance program, • Annual paid time off (PTO):, • 15 days per year, • 12 holidays (10 company holidays and 2 floating holidays), • 5 sick days, • 7 work-from-remote weeks during the year: comprised of 4 weeks of voluntary choosing + the week of Thanksgiving + the 2 weeks of Christmas and New Year’s Eve, • Summer Fridays, • $175 bi-monthly Mustela and Babo Botanicals product allowance, • $100 monthly wellness reimbursement, • $85 monthly cell phone reimbursement, • Paid volunteer days, • Professional development training and learning opportunities, • Internal and international mobility, • Annual corporate offsite, • Various initiatives throughout the year in line with our B-Corp commitments including Health Week and Sustainable Development Week Why Join Us? You’ll be part of a B-Corp certified company that is committed to using business as a force for good and values sustainability, natural ingredients, and making a positive impact to the lives of families worldwide. If you’re ready to make a difference and help shape our brands’ stories, apply today! Expanscience is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local laws. Powered by JazzHR hXhFFo5EZy

Job Description R2Net is a diamond and jewelry company with a technology soul. As a subsidiary of Signet, R2Net manages both the Blue Nile and James Allen brands while providing innovative e-commerce and supply-chain platforms to the diamond industry as a whole – including manufacturers, retailers, and consumers. As a Senior Analyst within Business Intelligence, you will design and implement analytic solutions across R2Net, touching areas as diverse as Finance, Operations, Marketing, Ecommerce, and Customer Service. In conjunction with our robust data engineering team, you will leverage R2Net’s rich ecosystem of versatile data assets to drive value for the organization – be that through reporting, data scientific modeling, or thought leadership. Your work will focus on shortening the path between measurement and action, transforming raw data into user-friendly dashboards, business-ready datasets, and high-visibility KPIs. To achieve this, you will partner with stakeholders across a wide variety of functional groups, train associates on best-practice analytic methods, and build processes that make quantitative optimization a core part of every business decision at R2Net. You will solve problems within pricing, forecasting, supply-chain management, digital measurement, and assortment optimization – including, if desired, the opportunity to deploy data science and machine learning models. You will be equally at home solving business problems as you are at working with the data itself, and you will engage deeply with R2Net’s proprietary data sources to ensure their accuracy, completeness, and usability. Through your domain knowledge and technical expertise, you will translate data into insights, build out a suite of dashboarding solutions, and turn your quantitative recommendations into business decisions for all of R2Net. Responsibilities: • Reporting: Build, support, and maintain a wide range of dashboards and reports, ensuring that each asset features rigorous analytic approaches and strong visual design, • Analytics: Design and construct analytic decision-making pipelines, turning raw data into action-recommendations for users across the company, • Teaching: Ensure that associates throughout R2Net are trained on the tools, systems, and dashboards that you build, and are empowered to deliver independent analytics of their own., • Implementation: Work to understand business problems, design quantitative solutions, and translate those solutions into rigorous requirements for our Data Engineering teams., • Data: Take ownership of the structure, availability, completeness, and accuracy of R2Net's data, ensuring that each component of our analytic processes can be trusted and relied upon., • Bachelor's degree in Computer Science, Economics, Statistics, Marketing, or a related field, • 3+ years in analytical roles, with a focus on quantitative analysis and dashboard, • Expert-level fluency in both SQL and Tableau, with the ability to communicate these skills to others., • Exposure to multiple analytic domain spaces (e.g., revenue management, assortment, forecasting, digital optimization, segmentation, etc)., • Excellent relationship management, communication, and data-presentation skills, including a strong eye for the creation of compelling visual narratives., • The ability to take initiative, act independently, and function under ambiguity., • A penchant for innovation. Helpful, but not required: • Experience with Snowflake and associated tools, • Familiarity with data engineering pipelines and systems (dbt, airflow, etc), • Hands-on data-scientific modeling experience in R or Python, • Knowledge of best-practices in data-governance and data-security, • Exposure to database administration principles and schema design At R2Net, many of our roles offer a high-quality, comprehensive benefits package including healthcare, paid time off, retirement planning and opportunities for career advancement. Some offerings are dependent upon the role, employment type, work schedule or location: • Paid time off, • Medical, Dental, Vision and Prescription Insurance, • 401(k) Retirement Plan with company match, • Flexible spending account, • Health savings account, • Tuition Reimbursement, • Employee discount, • Parental leave, • Life insurance Annual base pay: $90,000 - $120,000. Final pay rate shall be determined and is based on experience and qualifications. At this time, R2Net will not sponsor a new applicant for employment authorization for this position. Additional Information: R2NET INC. is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status or any other basis prohibited under applicable federal, state or local law. R2NET INC. will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. #LI-WK1

Job DescriptionHead of EcommerceLocation: Remote/Hybrid (U.S. based) – New York Preferred Compensation: $130,000-$160,000 Reports to: Commercial Director About the RoleOur client, an AI-powered gifting startup is seeking a Head of Ecommerce to support and grow their .com and future sites. This is a cross-functional leadership role for someone who understands how to bring together content, commerce, customer experience, and technology to deliver seamless digital experiences. You’ll be responsible for managing the day-to-day and long-term operations of all the in-house websites, and future brand and technology sites.You’ll lead everything from content publishing workflows to ecommerce fulfillment and customer service, while also owning key performance-driving initiatives like SEO, paid acquisition, and platform functionality.As an early-stage startup, they’re building quickly- and evolving just as fast. This role requires someone who is highly adaptable, comfortable with ambiguity, and excited to work across functions as the company grows and priorities shift. Beyond day-to-day execution, this person will help shape their digital presence in a way that aligns with their vision: building a brand and technology platform positioned for investment, strategic partnerships, and long-term acquisition potential. Key ResponsibilitiesWebsite Development and Management • Oversee the development, launch, and evolution of all the company websites (brand site, ecommerce, and technology platform)., • Manage the end-to-end content workflow—from collecting copy, imagery, and branded collateral to loading content into CMS platforms., • Partner with internal teams and/or external vendors to implement site builds and technical improvements.Ecommerce Operations, • Manage all DTC ecommerce functions on the brand site, including product setup, pricing, inventory coordination, and promotional calendars., • Oversee the fulfillment and customer service functions related to ecommerce orders., • Lead a small buying and site operations team to ensure accurate and on-brand merchandising., • Own day-to-day operations of our Shopify storefront, including updates, product merchandising, and promotional execution.Content and Editorial Coordination, • Own the editorial and promotional calendar for all sites, aligning content updates with brand, commercial, and product strategies., • Collaborate closely with marketing, brand, and creative teams to ensure high-quality, timely updates across all site surfaces., • Oversee email and SMS marketing programs, working with internal or external partners to ensure campaigns are aligned with site goals and performance priorities.Traffic, Conversion, and Performance, • Drive site performance by managing SEO, paid search, affiliate marketing, and paid social in partnership with external vendors or internal teams., • Analyze website performance and ecommerce KPIs—including traffic, conversion, bounce rate, cart abandonment, AOV, and ROAS., • Track financial performance and provide regular reporting on site revenue, customer acquisition cost, and profitability., • Recommend feature optimizations or tech improvements that will drive site performance and meet company KPIs.Platform & Vendor Strategy, • Define site functionality needs and work with tech partners or internal teams to scope and implement features., • Evaluate and onboard technology and service vendors to support both marketing and ecommerce capabilities (e.g., CMS, analytics, checkout, loyalty, etc.). Essential Requirements, • 5–8 years of experience managing consumer-facing websites, including content workflows, ecommerce operations, and performance marketing., • Experience working in cross-functional digital roles that bridge content, design, tech, and commerce., • Comfortable with CMS and ecommerce platforms (Shopify experience is a plus) and able to work directly within tools to publish or QA content., • Strong organizational skills and a systems-oriented mindset—you can juggle daily maintenance while driving strategic improvement., • Experience managing third-party vendors and/or collaborating with engineering and creative teams to launch new site features., • Familiarity with site analytics tools (e.g., Google Analytics), and performance channels (SEO, paid search, affiliate)., • Experience managing or supporting email and SMS marketing programs using tools like Klaviyo or Attentive., • Strong analytical skills, with experience interpreting ecommerce and site performance data to inform strategy and product/tech refinements., • Excellent written and verbal communication skills and a sharp eye for detail., • Startup mentality—comfortable rolling up your sleeves, wearing many hats, and adapting to shifting priorities.Why Join?, • Be part of a category-defining brand that blends technology, creativity, and emotional connection to reinvent the gifting experience., • Own your domain. This is a high-impact role with full visibility and ownership across multiple websites and digital channels., • Work at the intersection of content, commerce, and innovation. You’ll help build systems that connect customer experience with brand storytelling and technology., • Join a visionary, nimble team. We move fast, think big, and care deeply about what we’re creating., • Shape the future of a brand from the ground up. Your ideas and execution will directly impact how our customers experience the platform and how our business grows.

Job Description Who We Are: Ordergroove is a dynamic, fast-paced environment where you will be involved in building something of real value from the ground-up. We're looking for bright, talented people who are excited about innovation, growth, and the exciting world of Relationship Commerce. If you're motivated by a desire to solve problems and deliver groundbreaking insights and solutions you'll fit in perfectly! About the Role: OrderGroove is looking for an extraordinarily talented, passionate and naturally curious person to join our Engineering Team. Our Engineers are problem solvers who get excited about pushing the boundaries of what we can achieve, love learning and thrive in a fast-paced, collaborative environment. As the Site Reliability Engineer Director you will be joining our SRE team whose primary goal is to infinitely scale and secure our cloud-based hosted platform and accelerate time to market of code deployments while supporting the biggest brands in the world. What You Will Do: • You will define and execute the vision for continuous delivery, cloud deployment strategies, and operational excellence., • You will spearhead our reliability, scalability, and automation efforts to ensure our platform operates securely and efficiently., • Work closely with engineering, security, and QA teams to enhance deployment and release processes., • You will help us scale how we push high-quality code, securely and efficiently., • 8+ years working in DevOps, SRE, or similar capacity managing cloud/private or hybrid environments., • Passionate about automation, leveraging best-of-breed technologies, and eager to learn new skills., • Experience working with automation tools (we use Terraform, Ansible and Chef)., • Experience with Kubernetes, Docker, and container orchestration best practices., • Comfortable with systems Linux administration (CentOS / RHEL / Debian)., • Experience configuring CI/CD pipelines using Jenkins, GitHub Actions, or GitOps., • Fluent with Apache/Nginx configurations., • Comfortable with MySQL/MongoDB administration and scaling strategies., • Experience designing high-availability/fault-tolerant systems., • Comfortable working with development teams to understand their pain points and come up with creative solutions., • Excellent communication skills., • Service-oriented mentality., • Great critical thinking skills., • Python or Go experience., • Managing GCP hosted environments., • Previous eCommerce experience., • Experience going through PCI1 and SOC2 compliance approval processes., • Start-up and SaaS experience strongly preferred., • Familiarity with monitoring tools such as Prometheus, Grafana, or New Relic. About Ordergroove: Ordergroove powers recurring revenue for the world's largest and most innovative retailers including L'Oreal, Dollar Shave Club, La Colombe Coffee, Bonafide Health, BarkBox and more. As a direct result, more than 11% of adult Americans have a subscription powered by Ordergroove. Our technology makes seamless, one-of-a-kind subscriber and membership experiences possible to turn one-time transactions into profitable recurring customer relationships. Ordergroove's powerful platform empowers merchants with highly customizable options such as flexible promotions, bundling, and analytics to bolster their bottom line while making customers' lives easier. We recently achieved a milestone year with 152% year over year new business growth, and were rated best-in-class subscription technology by CB Insights and eCommerce Platform of the Year by RetailTech Breakthrough Awards. Our company values celebrate collaboration, different perspectives, and curiosity with the goal of getting to the right answer, no matter who came up with it. At Ordergroove we are committed to creating a welcoming and supportive environment for all people. We encourage people with different backgrounds and experiences to join our growing team so that we gain different perspectives and build the best team possible. We demand the best of ourselves and each other and never miss an opportunity to celebrate our successes. With a fully flexible work from anywhere culture, staying connected and supporting each other are always top of mind. We build our tight-knit community through small group events like trivia night, cooking classes, and book clubs. We encourage cross-functional relationships through virtual coffees and we stay close to the business through weekly team updates and quarterly all-hands meetings. At Ordergroove, we focus on flexibility and empowering our team to make the right decisions for themselves. We have flexible PTO and a totally remote (anywhere in the US) workforce, and an annual personal development budget that you use for what matters to you (wellness, career development, productivity at home, etc). And of course, that is on top of the basics like competitive compensation (including stock options) and incredible, affordable benefits. Come join our amazing team while we enable the fastest-growing segment of commerce that makes life easier for millions of consumers every day! At Ordergroove, we want to hire, develop and retain the best talent, making Ordergroove a top destination to grow your career. The pay transparency law is a way of narrowing the gender pay gap and fostering an engaged and positive working environment. It is also a way to share what we think is a reasonable, equitable and competitive compensation structure for the roles on our team. The total compensation range for this role starts at $175,000.

Job Description SMCP - Sandro, Maje, Claudie Pierlot Position: Finance Operations Manager - AR + O2C Location: SMCP North America Headquarters, 44 Wall Street / 20th Floor, New York, NY 10005 COMPENSATION RANGE: $90,000 - $105,000 Who We Are SMCP is a prominent global leader in the luxury fashion market, celebrated for its Parisian Chic ready-to-wear and accessories collections. Operating across diverse international hubs, from Shanghai to New York City, our commitment to sustainable growth defines our brand values. With a portfolio comprising four distinguished global brands – Sandro, Maje, Claudie Pierlot, and Fursac – our influence spans 46 countries from free-standing lifestyle boutiques to leased concession shop-in-shops and off-price outlets. Complementing our physical presence, our eCommerce websites in the U.S. and Canada extend our reach as we continue to shape the future of Contemporary Luxury Fashion across the globe. Visit our Global Company website at to learn more. What Sets Us Apart as an Employer in the Global Luxury Fashion Space At SMCP, our distinctiveness as an employer in the global luxury fashion sector lies in our unwavering commitment to Corporate Social Responsibility (CSR). Anchored by three pillars – Product, People, and Planet – our CSR strategy is a testament to our dedication to sustainability and Diversity, Equity, Inclusion, and Belonging (DEIB). Our clearly defined core values, instilled from the top down, form the bedrock of our organizational culture. Here at SMCP, we prioritize the well-being and satisfaction of our 6500 world-wide passionate entrepreneur team members. Our strong financial results are bolstering or appeal as an employer, marking 2021 as our "comeback" year. Add to this mix our uniquely coveted Parisian chic merchandise collections, and you have an employer that not only sets trends in the fashion world but also cultivates a work environment that fosters innovation, diversity, and success. Here at SMCP, passion meets purpose, and together, we redefine the future of luxury fashion. What We Are Looking For The Accounts Receivable + O2C Manager (Sales Audit) plays a key role in overseeing the end-to-end Order-to-Cash (O2C) process, with a strong focus on Accounts Receivable operations, sales audit, and financial systems oversight. This includes managing the monthly settlement processes with department store and concession partners. The role also serves as the primary point of contact within the North America Finance team for all matters related to O2C cash matters within the ERP, including Oracle and integrations with PSPs— supporting both daily operations and issue resolution. Organizational Structure - Reporting Relationships • Direct Supervisor: Director of Accounting Job responsibilities include but are not limited to the following: 1. Order-to-Cash (O2C) and Retail Sales Audit Processes Management • Oversee the full O2C cycle, ensuring efficient processing from sales validation and billing, up to receipt of payments and AR reconciliation., • Oversee daily sales audit processes for Retail and E Commerce, ensuring sales and tender data from POS and e-commerce platforms align with system postings and payment settlements., • Coordinate with internal teams (Retail, IT, Accounting) and external providers to ensure accurate and timely capture of sales and tender data across all channels (Retail, E-Commerce, Concessions). Support troubleshooting when required., • Ensure robust daily reconciliation of sales and tender types and proactively address discrepancies with payment providers and system teams., • Manage and oversea bank reconciliation of sale receipts to ensure all transactions between customer payments, POS, e-commerce and third-party payment platform transactions are accurately deposited and recorded., • Drive continuous improvement by refining and automating key reconciliation tasks, as well as identify and implement process improvements to streamline and automate O2C workflows. 2. Accounts Receivable (AR) Management • Lead AR operations, with strong focus on department store and concession partner settlement management., • Supervise the AR Analyst, ensuring timely invoicing, collection, dispute resolution, and reconciliation of statements from partners such as Bloomingdale's, Nordstrom, Saks, etc., • Review partner remittances and validate deductions or chargebacks in coordination with Partner & Sales teams, Logistics, and Marketing., • Oversee and monitor the AR aging schedule, drive resolution of overdue balances, and ensure timely cash application. 3. Finance operations support • Partner with the Director of Accounting to support month-end close, with focus on those areas related to the reconciliation of AR subledger to the general ledger, validation of sales and cash postings, and preparation of month-end schedules., • Support to CFO and FP&A in assisting in preparation and automation of cash flow forecasting, leveraging automation capabilities of the Treasury Management System (TMS), • Assist in preparing documentation and support for year-end financial audits, including process narratives, audit samples, and reconciliations, particularly for any topic related to AR, Cash and Sales Audit, • Identify and help resolve variances or gaps in sales and receivables data during the financial close process., • Through the year, support ad hoc projects related to ongoing audit readiness, internal controls, and operational efficiencies. Principal Skills, Knowledge & Abilities Required • 2-3 years of experience in Finance Operations, AR, or Accounting, preferably in the retail or consumer goods sector, • Bachelor's or master's degree in finance, Accounting, or related field, • Proven expertise in O2C cycle, AR, and retail/concession settlement processes, • Department Stores / concessions settlement experience is required, • Experience with Oracle ERP (or equivalent) and payment service provider (e.g.: Adyen, PayPal, etc.) is required, • Advanced Excel skills, including appetite for analyzing large datasets and reconciliation techniques, • Strong analytical and problem-solving capabilities with high attention to detail, • Good communication and collaboration skills; able to work cross-functionally across teams and geographies, • Fun/collaborative, team-oriented work environment, • Annual Bonus Opportunity, • Health, Vision, and Dental Insurance, • Generous shopping discount, • Generous PTO Bank, • 12 corporate holidays with early dismissals the day before the holiday., • 401K Savings Plan, • Culture of Engagement, • Career Growth Opportunities, • Flexible hybrid work schedule, • 4 completely remote workweeks per year. NYC COMPENSATION RANGE$90,000—$105,000 USD

Job Description Tacombi is looking for a Director of Digital & E-commerce to join our team! Tacombi is seeking a Director of Digital & E-commerce to develop and lead our digital strategy. The right candidate is an experienced digital leader and true omni-channel thinker, who is comfortable balancing tactical execution and strategic leadership. This candidate has experience with foodservice delivery platforms, including owned and third party, and a track record of optimization. This leader will be capable of launching our CPG DTC business, and is an expert in digital marketing (including SEM), paid social, report development, agency management and team building. This leader will have the ability to recruit and manage top talent in the digital space. Your responsibilities will include: * Build 2022 and 3-year strategic plans, inclusive of off-premises, DTC and retailers. * Plan through capital needs of individual plan components, inclusive of a new Tacombi App, a Customer Relationship Management (CRM) plan, a DTC site, etc. * Identify growth opportunities, do budgetary and campaign planning, manage subsequent execution. * Help Tacombi.com reach its business objectives by leveraging SEM, SEO, affiliate, re-marketing, direct mail, paid social and other innovative mediums. * Grow Tacombi.com * Acquire new customers for Tacombi.com and convert users of 3P Apps to owned channels, increasing the percent of owned v. 3P * Improve the experience for customers using Tacombi.com and our app. Develop quantitative ways of measuring consumer satisfaction before and after changes. * Gather and leverage data fromtakumi.com and our app to drive business decisions. * Leverage data to gain leadership buy-in. * Develop a plan for to complete a better on the customer relationship and enhance the customer experience through digital transactions * Developing at the table system that enhances the customer experience, leveraging QR * codes or other * Work with cross functional partners in Taqueria operations and marketing to test other * points of digital connection with customers * Develop, build and manage Tacombi’s e-commerce and digital infrastructure and strategy to drive a seamless consumer experience. * Launch Vista Hermosa DTC site with retail products and unique to DTC innovation * Launch and manage Amazon business for Vista Hermosa * Launch DTC offering for Tacombi.com, potentially leveraging our Taquerias for fulfillment * Lead strategy and execution of all brand paid advertising on search and social platforms, including Facebook, Instagram, YouTube, and search engines. * Full P&L responsibility, including budget, hitting sales targets and maintaining bottom line targets. * Lead email marketing and customer lifecycle programs, including subscription acquisition, retention/reactivation programs and loyalty building communications across all digital channels. * Support creative production and planning with our internal brand and design teams by providing a constant feedback loop on performance and collaborating on new ideas to iterate and text messaging * Ensure proper collaboration between IT, Marketing, Creative and other cross-functional teams to deliver on eCommerce and Digital sales and performance objectives You should have: * An In-depth understanding of e-Commerce business models and how to drive e-commerce sales through innovative, effective and cost-efficient marketing/merchandising programs and strategies * Experience selecting and managing vendor partnerships * A consumer-centric mindset—you’ll learn the Tacombi consumer and make decisions through that lens * Proven ability to develop strategic plans independently while enlisting support cross-functionally * A partnership mentality—to work closely with marketing, design, sale sales and finance * Entrepreneurial and creative solution oriented mindset, with the ability to flex and help marketing and sales partners * You are: * Driven to make your work and the output of your team better each day * A self-starter with an entrepreneurial spirit, who is hungry for wins * An entrepreneur who takes ownership for results and how those results are achieved * A high achiever who is constantly striving to step up your game and learn new skills * One who takes initiative and demonstrates resourcefulness as a self-starter * Adaptable and ready for anything that comes your way; possessing strong critical thinking skills * Comfortable in a fast-paced environment where change is a constant * Driven, analytical and detail oriented * Passionate about collaborating cross-functionally to drive business change, even when it’s difficult * Flexible with ability to shift as priorities do * An “always on” sense of urgency; must be able and willing to work flexible hours and tackle needs as they arise * Genuine in your desire to help build bridges to Mexico, committing to authentically sharing the tradition and history of Mexico through great cuisine and hospitality. Why Tacombi: * We strive to build a culture driven by our values. * Adventure: You welcome the unknown and thrive in a growing environment * Fellowship: You love working with a team in service of one another and the community * Resourcefulness: You think creatively and get more done with less! * We care about our team members' health, wealth, and overall well-being. * Medical, dental and vision benefits for all full time employees * HSA/FSA available for pre-tax healthcare expenses * Retirement savings via a 401K * Pre-tax commuter benefits * We know that your quality of life matters. * Sick days * 10 company holidays * Vacation * While we ask all employees to join us in the HQ office (The Oficina), we allow for flexibility to match your working style and needs. * We want you to grow with us. * If you can help us find Tacombi talent, we’ll show our appreciation and reward you with a referral bonus. * Build your future along with ours. We invest in training and development to support team growth. * We love tacos. * Sharing authentic Mexican taco culture means knowing it. Eat tacos every day, on us!

Job Description Book of the Month is seeking an Analyst, Demand & Inventory Planning to contribute to the Supply Chain & Operations team’s ongoing initiatives, which will require keen eyes for detail and precision. This role will primarily assist with Inventory Management and Forecasting, but you will have the opportunity to gain exposure to other parts of Supply Chain & Operations for a lean DTC, e-commerce company. Over time, you may support the execution, monitoring, quality assurance, and reporting of operational functions within Book of the Month. The ideal candidate will be highly organized, data-driven, and eager to solve complex problems and make an impact across a variety of operational disciplines. What you'll do: You will work across two to three of the following functional areas, depending on the needs of the business. Forecasting and Demand Planning • Collaborate cross-functionally with Editorial, Customer Experience, Finance, Marketing, Engineering, and Product to forecast and anticipate inventory and demand planning requirements for membership, books, paper, non-book inventory, and new product launches., • Update and monitor our daily demand forecast across multiple monthly cycles simultaneously., • Forecast and communicate labor requirements to our 3rd party fulfillment centers., • Forecast, monitor, and communicate SKU velocity to our warehouses to optimize fulfillment efficiency and improve SLA., • Develop and maintain inventory strategies to optimize stock levels, reduce obsolescence, and support service level goals., • Proactively monitor POs, inventory levels, forecast accuracy and other relevant KPIs to avert stockout and replenish inventory as needed., • Communicate cross-functionally to notify appropriate stakeholders of potential stockouts, preorder status, backorder status, and inbound inventory delays., • Lead the integrated planning process (S&OP) to align supply, demand, and operational capacity across functions., • Perform detailed Excel analysis to support key SC&O and BOTM initiatives., • Provide regular reporting to management on inventory levels, forecast accuracy, backorder rate, inventory obsolescence, and other relevant KPIs., • Deliver actionable insights and recommendations to senior leadership through regular reports and business reviews., • Work closely with Engineering and Product to build automation that improves our supply chain and overall team efficiency., • Bachelor’s degree in supply chain, engineering, finance, or math strongly preferred., • 1 - 2 years of professional experience in an analytical role requiring quantitative analysis and problem solving., • Strong Excel skills are a must., • SQL skills are a plus., • Highly detail-oriented and resourceful., • Thrives working in a fast-paced environment and ready to work hard., • Strong analytical skills and a passion for working with data., • Strong communication skills, both verbal and written., • Highly organized and disciplined with great attention to detail., • Knowledge in data science, supply chain, finance, and/or logistics, • Ability to work in a highly collaborative and dynamic environment., • Ability to be resourceful and proactively take initiative., • NetSuite or similar software experience a plus. Salary Range: $70,000 - $90,000 Powered by JazzHR RhPbLr4aOK

Job Description We are Rokt, a hyper-growth ecommerce leader. Rokt unlocks real-time relevance in the Transaction Moment™, powering over 6.5 billion transactions annually for 400M+ customers across the world’s leading companies. Our AI-powered Rokt Brain and scalable infrastructure give marketers and developers unmatched ability to personalize ecommerce experiences at scale. The Rokt engineering team builds intelligent infrastructure and platforms that power mission-critical services. At this scale, excellence in reliability, performance, and developer experience is non-negotiable. At Rokt, we practice transparency in career paths and compensation. At Rokt, we believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt’stars constantly strive to raise the bar, pushing the envelope of what is possible. We are looking for a Head of Platform Infrastructure Target total compensation ranges from $435,000 - $650,000, including a fixed annual salary of $285,000 - $340,000, an employee equity plan grant, and world-class benefits. Equity grants are issued in good faith, subject to company policies, board approval, and individual eligibility. Rokt is hiring a Head of Platform Infrastructure to define and lead the vision, strategy, development, and scaling of our technology platforms. Reporting to the CTO, you will play a pivotal role in ensuring the robustness, scalability, and security of our infrastructure, enabling innovation across all product lines and ensuring exceptional user experiences. This is a senior leadership position that requires a deep technical background, exceptional leadership skills, and a strategic mindset. As Rokt continues to expand globally, processing billions of real-time events across mission-critical customer experiences, we need a leader to scale the platform that powers it all. You'll be responsible for building the infrastructure that enables rapid iteration, global reliability, and developer happiness. This role requires substantial operational experience in a large-scale, cloud-based, high-reliability, always-on environment. The team will manage all infrastructure at Rokt. What You’ll Do: • Build, lead and scale a high performing 20+ person team in a fast growth environment., • Lead from the front. You’ll be expected to roll up your sleeves and get your hands dirty for a while., • Own Rokt’s core platform infrastructure capabilities: compute, networking, CI/CD, observability, messaging, and service mesh., • Design and evolve our fault-tolerant infrastructure spanning AWS and GCP, optimizing for compliance, resilience, and developer agility., • Own cloud efficiency and cost optimization strategies across environments., • Lead the strategy and operations of our Kafka-based event-driven platform, handling 20B+ messages daily, • Monitor, assess, and report on the platform's health, including its performance, reliability, and security, using relevant key performance indicators (KPIs). Provide regular platform health and progress updates to senior leadership., • Drive strategic platform initiatives in collaboration with engineering leadership to achieve their team’s goals., • Introduce AI/ML-powered infrastructure automation for predictive scaling, alerting, and anomaly detection. About You • Minimum of 5 years' senior leadership experience in platform engineering, infrastructure, or cloud services, • Minimum of 8 years' experience leading software engineering teams., • Demonstrated ability to lead teams in the development of high-volume transaction processing solutions within distributed systems., • Experience developing in a modern programming language. (C#, Java, Python, Golang), • Cloud infrastructure (AWS + GCP), • Kubernetes, Istio, Karpenter, etc, • Kafka, Pulsar, or similar event streaming platforms, • Infrastructure-as-code (Terraform), • CI/CD and secure software delivery pipelines, • Must possess outstanding communication skills and have the ability to effectively influence stakeholders across engineering, product, and executive levels. About Rokt’stars: As a mission-driven, hyper-growth community of curious explorers, our ambition is to unlock real-time relevancy in ecommerce and beyond. Our bias for action means we are not afraid to quickly venture into uncharted territories, take risks, or challenge the status quo; in doing so we either win or learn. We work together as one aligned team never letting egos get in the way of brilliant ideas. We value diversity, transparency, and smart humble people who enjoy building a disruptive business together. We pride ourselves on being a force for good as we make the world better. About the Benefits: We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves, and offering a great list of perks and benefits to go with it: • Accelerate your career. We offer roadmaps to leadership and an annual training allowance, • Become a shareholder. Every Rokt’star gets equity in the company, • Enjoy catered lunch every day and healthy snacks in the office., • Access generous retirement plans like a 4% dollar-for-dollar 401K matching plan and great health benefits for you and your dependents., • Dog-friendly office, • Extra leave (bonus annual leave, sabbatical leave etc.), • Work with the greatest talent in town We at Rokt choose to create a company that is as diverse and inclusive as the world we live in by attracting, growing & keeping the best talent. Equal employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If this sounds like a role you’d enjoy, apply here, and you’ll hear from our recruiting team.

Job Description Yondr creates phone-free spaces for artists, educators, organizations and individuals around the world. Our mission is to create spaces where genuine connection, focus, and creativity can flourish in the absence of technology. Yondr’s business segments span numerous industries, primarily across education and live events. Yondr supports schools through cell phone-free programs. Our education programs facilitate the successful implementation of phone-free school environments by providing administrators and teachers with education, training, and development resources, along with all necessary equipment. In addition, Yondr supports top artists in music and comedy by creating phone-free shows, allowing performers and audience members to enjoy live performances without the distraction of phones. Role Overview We are seeking a highly analytical and detail-oriented Supply Chain Systems & Data Analyst to support day-to-day logistics, fulfillment, planning, and reporting across Yondr’s multi-segment business. This role will work closely with internal stakeholders, external vendors, and the Supply Chain Manager to optimize operations and ensure efficient product flow from supplier to customer. The ideal candidate is a collaborative problem-solver with strong analytical skills, ERP system experience, and a deep understanding of inventory, logistics, and demand planning processes. Key Responsibilities Logistics, Fulfillment & Inventory Management * Monitor and manage inventory levels across multiple business segments and warehouse locations. * Coordinate with 3PL partners and internal teams to ensure timely and accurate order fulfillment. * Track and resolve shipment delays, discrepancies, and other logistics issues. Manufacturing & Planning * Assist in developing production schedules and forecasts based on sales trends and business needs. * Collaborate with the Supply Chain Manager and vendors to support on-time manufacturing and component availability. Demand Planning & Forecasting * Develop and maintain demand planning models for each business segment. * Analyze historical data, seasonality, and market trends to generate accurate forecasts. * Recommend adjustments to forecasts and inventory targets to optimize working capital. ERP Systems & Data Management * Maintain and improve ERP data integrity related to item masters, BOMs, SKUs, and inventory movements. * Partner with operations and IT teams to support ERP upgrades, automation, and controls. * Generate operational dashboards, metrics, and weekly/monthly reports to support decision-making. Cost & Process Optimization * Identify opportunities to reduce costs across transportation, warehousing, and materials sourcing. * Support continuous improvement projects to enhance service levels and operational efficiency. Cross-Functional Collaboration Serve as the primary supply chain point of contact for business units including: • Entertainment (event inventory, field operations logistics), • Education (bulk order fulfillment, school distribution), • Strategic Partners (custom solutions and forecasting), • Consumer Products (ecommerce inventory, packaging, and replenishment), • Work closely with Creative, Customer Experience, and Operations teams to plan product rollouts and experiential needs. Qualifications * 5+ years of experience in supply chain, logistics, or manufacturing planning roles. * Strong analytical skills with advanced Excel and/or data analysis tools. * Experience with ERP or inventory systems (NetSuite, SAP, Fishbowl or similar). * Excellent organizational and communication skills. * Strong attention to detail and ability to manage multiple priorities. Preferred * Experience in a high-growth or multi-channel business environment. * Familiarity with 3PL coordination and international logistics. * Exposure to demand planning or S&OP processes. * Passion for operational efficiency and process improvement. Location: This is a hybrid position for our LA or NYC office Yondr is an equal opportunity employer and does not discriminate in its hiring of employees based on race, religion, gender, or sexual orientation. Compensation Range: $80K - $110K

Job DescriptionSalary: $140,000 - $170,000 Position:Data Quality Engineer (Ecomm Analytics), Hybrid New York, NY Direct Hire/Full-Time Your Next Big Move Starts Here Our client a fast-growing retail company with 2030% year-over-year revenue growth is looking for aData Quality Engineerready to make an impact. Join a founder-led team that values innovation, curiosity, and precision as they scale a world-class data ecosystem powering marketing performance dashboards. What Youll Be Doing • Build & maintain scalable pipelines in Google Cloud / BigQuery, • Model data in dbt (with GitHub version control), • Integrate ecommerce, marketing, and analytics data sources (SQL + Python), • Implement automated data quality checks, anomaly detection, and KPI alerts for DTC metrics, • Own documentation, enforce governance standards, and enable self-service analytics, • Partner with engineering, marketing, and analytics teams to solve complex data challenges What You Bring to the Table 5+ years in data engineering or analytics engineering Strong SQL + Python skills Proficiency with dbt and cloud data warehouses (BigQuery, Snowflake, or AWS) Business context in ecommerce or DTC analytics (session/order level experience is a plus) A passion for optimizing data systems and enabling better decisions About Our Client A high-growth retail brand with a culture built on innovation, precision, and customer focus consistently achieving double-digit annual revenue growth. Qualifications • Expertise in SQL, Python, dbt, and cloud data platforms, • Ecommerce analytics experience strongly preferred Who We Are Lloyd Staffing has been connecting talent with opportunity for over 50 years. We specialize in aligning professionals with roles where they can thrive helping organizations grow and individuals build rewarding careers. Ready to Level Up? Hit APPLY NOW Unfortunately, we are not able to provide sponsorship or transfer.

Job Description Who We Are: Ordergroove is a dynamic, fast-paced environment where you will be involved in building something of real value from the ground up. We're looking for bright, talented people who are excited about innovation, growth, and the exciting world of Relationship Commerce. If you're motivated by a desire to solve problems and deliver groundbreaking insights and solutions you'll fit in perfectly! About the Role: Working on the Customer Success Team requires a passion for building solid client relationships and becoming our customers' most valuable partner. We are a close-knit team that takes pride in our work and loves working together. We are customer-obsessed and are willing to go the extra mile for our merchants. The Customer Success Manager owns the post-sales experience and works directly with our customers to understand their business and partner with them to ensure their success. As a Customer Success Manager, you will use your consultative and relationship-building skills to deliver strategic recommendations, best practices, and expertise to our clients. We are specifically looking for candidates who have experience supporting clients in the Direct Sales industry and can bring insight into the unique needs of this vertical. Are you ready to join us? What You Will Do: • Develop a deep understanding of your customers' businesses, including their objectives and success criteria for a relationship commerce program and how it fits into their long-term and short-term goals, • Understand your customer's organizational landscape, identify key stakeholders, and build solid relationships with client operating partners, • Anticipate customer needs, identify key activities needed to push results, recognize interdependencies, and develop and manage project plans to ensure delivery of timely, high-quality customer programs and excellent customer service, • Educate customers on best practices and advise on strategies and tactics to steer relationship commerce program KPIs and exceed their business objectives, • Conduct comprehensive business reviews that demonstrate a deep understanding of your customer's subscription program goals and results and provide data-backed recommendations that will maximize program results, • Participate in and provide guidance for innovative cross-functional projects for your customer, • Support internal team members and share best practices to ensure that Customer Success team goals are met, • Leverage your knowledge of the Direct Sales industry to tailor strategies and communications that resonate with companies operating in this space About You: • 3-6+ years of customer management/vendor management experience ideally with some experience working in SaaS retail-tech or mar-tech, • Experience working with customers in the Direct Sales industry and familiarity with their operational models and success metrics is strongly preferred, • Experience project managing complex initiatives and campaigns from inception to launch to evaluation and optimization, • Outstanding communication, interpersonal, and presentation skills, • Experience in web-based business or retail industry experience that includes e-commerce on major platforms such as Shopify, Salesforce, BigCommerce and Magento, • Desire to go beyond the basics and bring new ideas and thinking to Ordergroove and our clients, • Optimistic, able to face challenging problems with enthusiasm, with a willingness to roll up your sleeves to get the job done, • An ability to manage competing priorities in a fast-paced environment, • Excellent work ethic, team player, resourceful, and a positive 'can-do' outlook, • Advanced skills in Google Suite About Ordergroove: Ordergroove powers recurring revenue for the world's largest and most innovative retailers including L'Oreal, Dollar Shave Club, La Colombe Coffee, Bonafide Health, BarkBox, and more. As a direct result, more than 11% of adult Americans have a subscription powered by Ordergroove. Our technology makes seamless, one-of-a-kind subscriber and membership experiences possible to turn one-time transactions into profitable recurring customer relationships. Ordergroove's powerful platform empowers merchants with highly customizable options such as flexible promotions, bundling, and analytics to bolster their bottom line while making customers' lives easier. We recently achieved a milestone year with 152% year-over-year new business growth and were rated best-in-class subscription technology by CB Insights and eCommerce Platform of the Year by RetailTech Breakthrough Awards. Our company values celebrate collaboration, different perspectives, and curiosity with the goal of getting to the right answer, no matter who came up with it. At Ordergroove we are committed to creating a welcoming and supportive environment for all people. We encourage people with different backgrounds and experiences to join our growing team so that we gain different perspectives and build the best team possible. We demand the best of ourselves and each other and never miss an opportunity to celebrate our successes. With a fully flexible work from anywhere culture, staying connected and supporting each other are always top of mind. We build our tight-knit community through small group events like trivia night, cooking classes, and book clubs. We encourage cross-functional relationships through virtual coffees and we stay close to the business through weekly team updates and quarterly all-hands meetings. At Ordergroove, we focus on flexibility and empowering our team to make the right decisions for themselves. We have flexible PTO, a totally remote (anywhere in the US) workforce, and an annual personal development budget that you use for what matters to you (wellness, career development, productivity at home, etc). And of course, that is on top of the basics like competitive compensation (including stock options) and incredible, affordable benefits. Come join our amazing team while we enable the fastest-growing segment of commerce that makes life easier for millions of consumers every day! At Ordergroove, we want to hire, develop, and retain the best talent, making Ordergroove a top destination to grow your career. The pay transparency law is a way of narrowing the gender pay gap and fostering an engaged and positive working environment. It is also a way to share what we think is a reasonable, equitable, and competitive compensation structure for the roles on our team. The total compensation range (base + quarterly bonus) for this role is between $140,000 and $165,000 depending on experience plus equity.

Job Description Our client is a technology-driven company operating at the intersection of luxury goods and ecommerce. They manage multiple consumer-facing brands while also providing innovative digital and supply chain solutions to partners across the broader luxury ecosystem, including manufacturers, retailers, and end customers. The role focuses on developing advanced analytics and business intelligence capabilities to support strategic decision-making across functions such as finance, operations, marketing, and customer service. The analyst will design dashboards, build predictive models, and translate complex data into actionable insights. Key responsibilities include supporting A/B testing, forecasting, pricing strategy, and supply chain optimization, while ensuring data accuracy and usability. This position requires strong collaboration with cross-functional teams, deep technical expertise in data tools, and the ability to drive measurable impact in a fast-paced ecommerce and luxury industry environment. Key responsibilities: • Create and maintain interactive dashboards and performance reports, applying sound analytical methods and prioritizing clear, intuitive data visualizations., • Build and deploy models using statistical and machine learning techniques to support data-driven decision-making across diverse use cases., • Design and run structured experiments to evaluate business strategies in areas like pricing, marketing tactics, digital UX, and personalization, incorporating causal inference when appropriate., • Support broader adoption of analytics by coaching team members on tools, reporting platforms, and best practices to encourage self-service and data fluency., • Translate business requirements into scalable data solutions by working closely with engineering teams to enhance pipelines, schemas, and data infrastructure., • Oversee key data sources, ensuring completeness, reliability, and readiness for analysis across critical systems and business functions., • Tackle exploratory questions and ad hoc analyses from stakeholders, delivering clear, actionable insights across a variety of operational and strategic topics. Qualifications: • Bachelor's degree in Computer Science, Economics, Statistics, Marketing, or a related field, • 3+ years in analytical roles, with a focus on quantitative analysis and dashboard, • Expert-level fluency in both SQL and Tableau, with the ability to communicate these skills to others., • Exposure to multiple analytic domain spaces (e.g., revenue management, assortment, forecasting, digital optimization, segmentation, etc)., • Excellent relationship management, communication, and data-presentation skills, including a strong eye for the creation of compelling visual narratives., • The ability to take initiative, act independently, and function under ambiguity., • A penchant for innovation. Ask ChatGPT

Job DescriptionDescription: Job Title: Operations & Sales Coordinator Reports To: CFO Location: LIC, NY & Bronx, NY About Kommissary: Kommissary is a social enterprise on a mission to spread joy through food. We deliver high volumes of diverse, high-quality meals to New Yorkers. As a proud minority-owned business, we value diversity, equity, and inclusion and foster a collaborative workplace. About the Role: We’re looking for a highly organized, solutions-oriented Operations & Sales Coordinator to take on a hybrid role that blends client-facing service and sales, logistics coordination, and process improvement. If you're someone who thrives in fast-paced environments, feels a deep sense of ownership, and wants to be part of building better systems as we grow — we want to hear from you. Our business supports schools and institutions with food and supply distribution, and the work moves quickly. You’ll serve as a key point of contact for customer needs, while also helping steer the day-to-day logistics and delivery operation. This role is perfect for someone who enjoys variety, cares about doing things right, and wants to help build smarter, more efficient systems — especially in a business that’s scaling fast. What You’ll Do: • Serve as the primary contact for customers, responding to requests about delivery schedules, missing items, special orders, and more — always with professionalism and follow-through., • Make sales calls when needed., • Coordinate closely with clients and internal teams to ensure timely and accurate fulfillment., • Work directly with the warehouse and logistics team to manage daily routing, prioritize orders, and maintain operational flow., • Monitor inventory levels, expiration dates, and product accuracy., • Help identify bottlenecks and contribute ideas to improve processes — especially those related to e-commerce order flow, system automation, and client-facing operations., • Use tools like Google Sheets and Excel to manage data, track tasks, and build simple tools and trackers when needed., • Maintain a sense of urgency and speed when handling time-sensitive issues, and see tasks through to completion — no loose ends., • Be a communication bridge across departments — from fulfillment and warehouse to sales and finance., • A strong sense of ownership and pride in seeing things through., • Attention to detail, especially when it comes to products, deadlines, and customer requests., • A self-starter with a bias for action — you don’t wait to be told what to do., • Excellent communication skills — clear, respectful, and proactive., • Proficiency in Google Sheets or Microsoft Excel (filters, formulas, pivots — or eagerness to learn fast)., • Proficiency in CRM management., • 2-4 years experience with ecommerce operations, logistics, sales, or order fulfillment is a big plus., • Ability to work under pressure, adapt quickly, and thrive in an environment where things change daily., • A team player who genuinely wants to help build better systems and take the company to the next level., • Competitive salary: $65,000–$75,000 per year., • Health insurance, PTO, and professional development opportunities. Generally, presents standard office environment. Must be able to remain in a stationary position >95% of the time. Continually operates a computer, keyboard and mouse, and other office productivity machinery, such as a calculator, copy machine, printer, and mobile Smartphone device. Constantly positions self to comfortably maintain computer equipment. May occasionally be required to move about in an office setting or position office equipment weighing between 10-25 pounds. Vision abilities required by this job include close vision. The person in this position frequently communicates with other people. Must be able to exchange accurate information in these situations. Other Duties: This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. Equal Employment Opportunity: Kommissary does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Kommissary is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, it's services, programs, and activities. To request reasonable accommodation, contact us at . Requirements:

Job Description About Us: Pacvue is the leading software suite for eCommerce advertising, sales, and intelligence. We help some of the world's largest brands grow their business on Amazon, Walmart, Instacart, and other marketplaces and work with sellers and agencies of all sizes to help them compete in the constantly changing world of online retail. Our mission is to empower teams to win in the future of eCommerce, and we do it by building first-to-market technology, solving complex problems with our customers, and bringing expertise, collaboration, and innovation to our work every single day. Why work at Pacvue? • Be on the cutting edge - Pacvue is transforming the way brands and sellers win online. Our product uses machine learning, artificial intelligence, and data to make intelligent decisions and recommendations., • Have fun – we have an energetic and passionate team with a joint mission to win and help our brands and sellers succeed., • Learn – from the best! Our team is full of talented people who want to help you learn, grow – providing you with mentorship, the industry's best practices and thought leadership. The Senior Account Executive will be responsible for driving new business, retaining and growing existing accounts, and delivering exceptional customer service to clients. The ideal candidate will excel at building relationships, presenting Pacvue's value proposition to a variety of audiences, and managing the full sales cycle to consistently achieve revenue goals. Responsibilities: • Deliver the highest level of sales and customer service to our clients., • Prospect, penetrate and create new relationships with clients. Have a good sales process from identification of account, identification of correct contact, continued nurturing, demo, and closing of the account., • Retain and grow revenue from existing advertisers through upsell opportunities., • Understand Pacvue's tool suite, value proposition, and be able to present demos to all types of audiences – from practitioner to executive leadership., • Utilize Sales CRM tools to track all pertinent account information and sales progress as well as forecast and prioritize to achieve goals., • 5-10+ years of B2B and/or SAAS sales experience., • Experience with sales CRM and prospecting tools such as Hubspot, Salesforce, Outreach.io or like programs., • Ability to work cross-functionally and with a wide range of employees with different skill sets., • Experience with paid search, eCommerce preferred., • Demonstrated ability to perform well in a highly dynamic, rapidly changing environment., • Experience selling digital or online media., • Excellent organizational, interpersonal, as well as written and verbal communication., • Unlimited Paid Time Off, • Paid Holidays and Floating Holidays, • Medical, Dental, Vision, FSA/HSA, Life Insurance and Pet Insurance, • 401k with Employer Match, • Take up to 2 Days of Paid Time Off to Volunteer with a 501c Organization, • Paid Parental Leave #LI-remote Pacvue is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Job Description Senior Account Executive GrowthAssistant (GA) is growing. GA’s mission is to make work better for marketers around the globe. We are the leader in providing fast-growing companies with high-quality, embedded, offshore talent to handle manual tasks in growth marketing, design, sales, customer service, and more. We are growing our sales team and are looking for a consultative and conscientious salesperson who can turn inbound leads into new and successful GA customers. This is not a transactional sales position. You will take the lead in helping prospective clients determine what types of talent needs they have, educating them about what makes GA an excellent partner, closing the deal, and ensuring that the client finds the right fit with a talented new employee. This is a profitable and bootstrapped startup with strong demand. Things are going to change a lot month to month and you’ll have the opportunity to contribute to the maturation and growth of the business. Further, you’ll receive first-hand experience in growing a bootstrapped business. If that’s exciting to you, we should talk. The Role • Understand what a good fit new client looks like for GrowthAssistant, • Run sales calls to qualify new leads and move forward with the right prospects, • Close new deals that are high quality and good long term fits for the business, • Contribute to the growth and maturation of the GA sales process by innovating, thinking with first principles, and leveraging your previous experience. This could be brainstorming on what deal stages should look like, establishing forecasting best practices, and innovating on the sales pitch., • Collaborate closely with teammates globally to deliver a world-class sales experience and to ensure long-term client health., • 1+ year of of closing experience (it’s likely you have more experience than this based on the seniority of this job, but if you’re excellent, let’s talk), • 5+ years of client facing experience, • Previous startup experience will be a plus, • A solid understanding of ecommerce, marketing agencies, and consulting firms OR a sincere desire in learning about them quickly, • Experience using a CRM, • Should be attentive to details, highly organized, analytical, proactive, responsive and prompt in completing deliverables W2NJNfjxgG

Job Description MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify communications and networking for business and government agencies. Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives. We believe that each team member is a key to the success and sustainability of the group. In order to achieve this, we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse professionals, share knowledge and enjoy a rewarding career. MetTel is looking for a Warehouse Associate with a specialization is Returns to join our team. ROLE AND RESPONSIBILITIES: Returns • Processing Returns: Handle customer returns and exchanges., • Assessing Condition: Inspect returned items for defects and ensure they meet return criteria., • Coordination: Facilitate exchanges, or repairs by coordinating with other departments., • Record Keeping: Maintain accurate records of returns, including reasons for return and customer information., • Customer Service: Provide helpful and efficient customer service, addressing inquiries and resolving issues related to returns., • Policy Adherence: Ensure all return processes adhere to company policies and procedures., • Inventory Management: Update inventory records to reflect returned items., • Resolving Product Disposition: Resolve the disposition of returned products., • RMA Management: Manage the return merchandise authorization (RMA) process, including issuing RMAs, inspecting merchandise, and sorting returned items., • Receiving and Processing Inventory Receiving and unpacking incoming shipments., • Verifying shipments against purchase orders., • Entering received items into inventory management software., • Inventory Management and Control: Maintaining accurate records of inventory levels, stock movements, and discrepancies., • Performing regular inventory audits to ensure accuracy., • Identifying and resolving inventory discrepancies., • Stock Management and Organization: Ensuring a clean and organized inventory storage area., • Assisting with stocking shelves or moving inventory., • Data Entry and Reporting: Maintaining accurate records of inventory transactions., • Customer Service and Communication: Assisting clients with inventory counts and inventory verification • Assisting with other duties as assigned., • Packing and shipping items., • Picking inventory for orders as needed DESIRED QUALIFICATIONS: • Excellent math and analytical skills, • Attention to detail, • Computer skills (familiar with excel), • Ability to stand and walk for long periods of time, • Ability to carry 50-75lbs, • Previous experience in Inventory or Returns, • Problem Solving skills, • Knowledge of inventory management principles and best practices, • Ability to work individually and in a team setting., • Flexibility to work weekends This position has a base compensation package offered at $20.00p/hr. commensurate with education and background experience. Keywords: #Shipping, #Warehouse, #eCommerce, #returns MetTel is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. To learn more about our company visit us at

Job Description Customer Experience Team Lead Location: Brooklyn, New York (In-Office) About Pyle USA: Pyle USA is a fast-growing consumer electronics brand with a strong presence on Amazon and other marketplaces. We’re seeking a thoughtful, experienced, and hands-on leader to join our Customer Experience team. This in-office role based at our Brooklyn HQ is perfect for someone passionate about delivering exceptional service, thriving in a fast-paced environment, and experienced in managing support teams and marketplace operations. About the Role: As the Customer Experience Team Lead, you will oversee daily support operations, lead a small team of agents, and play a vital role in improving customer satisfaction across Amazon and other platforms. You will collaborate cross-functionally with fulfillment, marketing, and leadership teams to ensure every customer interaction reflects our values and drives loyalty. Our Ideal Customer Experience Team Lead is: * Team Player: Supports others, communicates clearly, and leads by example * Proactive & Positive: Solves problems, owns challenges, and brings energy * Customer-First: Cares deeply about service, models empathy and follow-through * Business-Minded: Thinks big picture, drives improvements, balances needs * Growth-Oriented: Open to feedback, eager to learn, helps the team level up Key Responsibilities: * Manage and support a team of customer service agents * Own escalated tickets and complex customer issues across Amazon, Walmart, Shopify, and other platforms * Monitor and report on KPIs such as response time, resolution time, and CSAT * Provide coaching, feedback, and training to agents * Identify recurring issues and collaborate on solutions with sales and product teams * Maintain and improve internal knowledge bases, templates, and communication flows * Work closely with Amazon account managers to handle escalations and policy updates Requirements: * 2–3+ years in a customer support or team lead role * Experience working in or managing Amazon customer service (Seller Central knowledge required) * Strong written and verbal English communication skills * Hands-on, problem-solving mindset with excellent judgment * Experience with tools like Gorgias, Zendesk, or similar * Familiarity with order/returns flows, policies, and metrics in Amazon & eCommerce * Detail-oriented, organized, and able to prioritize and delegate effectively Why Join Us: * Competitive compensation: $70,000–$100,000/year * Be part of a supportive, tight-knit team making an impact * Work directly with leadership and gain exposure to the full business * In-person role at our Brooklyn HQ Powered by JazzHR Mjtkc7dCwd

About Us Our client operates within the Retail sector, specializing in Jewelry and Watch Retail. Renowned for its dedication to quality and customer satisfaction, this organization offers an extensive range of exquisite jewelry, complemented by outstanding service. Their innovative e-commerce solutions distinguish them in the industry, enabling a seamless shopping experience for valued customers. Job Description This organization is seeking a Senior Analyst in Marketing Analytics to significantly influence marketing strategies through insightful data analysis. The ideal candidate will possess an analytical mindset, focusing on converting intricate data into actionable insights that enhance marketing effectiveness and fuel business growth. Key Responsibilities • Perform comprehensive analyses of marketing data to uncover trends, patterns,, • and insights that inform marketing strategies., • Partner with cross-functional teams to assess their marketing requirements and, • deliver analytical insights., • Evaluate the effectiveness of marketing campaigns, communicating results to key, • stakeholders., • Create and maintain dashboards tracking key performance indicators (KPIs) for, • marketing initiatives., • Employ statistical techniques to refine marketing strategies and boost customer interaction. Requirements • Bachelor’s degree in; Marketing, Business, Statistics, or related discipline; a master’s degree is advantageous., • Must have a minimum of 5 years of hands-on experience building and implementing multi-touch attribution (MTA) models., • Strong proficiency in SQL, Python, Snowflake, Excel/Google Sheets; skilled in at least one BI/visualization tool (Tableau, Looker, Power BI)., • Familiarity with marketing platforms such as GA4, Google Ads, Meta Ads, Klaviyo, and affiliate networks., • Strong attention to detail, organizational skills, and ability to thrive in a fast-paced, collaborative environment., • Background in eCommerce analytics, DTC., • Strong problem-solving skills with meticulous attention to detail., • Outstanding communication abilities, capable of conveying complex data clearly to diverse audiences. Benefits • Competitive salary along with performance-based bonuses., • Comprehensive health and dental insurance packages., • 401(k) retirement plan with company matching contributions., • Generous paid time off policy., • Opportunities for professional development and career advancement. Other This position is located in New York City, a dynamic environment that presents extensive opportunities for networking and professional development. Our client promotes a diverse and inclusive workplace, encouraging creativity and innovation. At this time the client will not sponsor a new applicant for employment authorization for this position.

Job Description About Alchemy Worx We’re an audience-management agency obsessed with retention. Through email and SMS, we blend data science, time-tested tactics, and the latest AI tools to help brands maximize customer lifetime value. The Opportunity You’ll be the engine behind our reporting and analytics: building and refining dashboards, dissecting campaign performance, and crafting predictive models. You’ll translate data into insights for both our clients and internal teams—accelerating campaign ROI, improving deliverability, and elevating every touchpoint. This is a NY based position, requiring 3 days per week in the NY office. What You’ll Do: • Analyze & advise: Dive into large email, SMS, and eCommerce datasets to surface trends, pinpoint optimization opportunities, and map them back to client goals., • Build & iterate: Create self-serve dashboards and advanced Excel models (VLOOKUP, INDEX/MATCH, SUMIFS, COUNTIFS) to monitor KPI and uncover trends, • Predict & prescribe: Develop predictive and clustering models in Python or R to forecast deliverability, engagement, and churn, then turn insights into action plans., • Own the analytics workflow: Streamline on-shore and offshore reporting processes, enforce data-governance best practices, and build proofing checklists to guarantee hygiene and accuracy., • Leverage AI: Experiment with AI frameworks to automate repetitive tasks, enrich reporting, and turbocharge data-driven decision making., • You have a deep passion, curiosity, and understanding of advanced data analysis and a strong business sense, • You are a self-starter, problem solver, resourceful, and are able to work with limited supervision, • You are flexible and able to manage multiple tasks and deadlines, • You are a strong verbal and written communicator and excellent collaborator that values building strong relationships with colleagues, clients, and other stakeholders, • You have the ability to understand complex topics/processes/problems and explain them to your colleagues in simple terms, • 1+ year in a data analytics role (marketing, e-commerce, or ad agency preferred), or equivalent graduate degree, • Bachelor’s in Computer Science, Statistics, Math, Economics, or similar, • Expert in Excel and dashboarding platforms (Looker, Tableau, PowerBI), • Demonstrated ability to drive insights and recommendations from large datasets, • Preferred Skills / Experience:, • Hands-on experience with email-service-provider platforms (e.g., Klaviyo, Listrak), • Programming Experience (SQL, Python, R), • A/B testing or conversion rate optimization experience, • Google Analytics + marketing attribution knowledge, • Salary range: $65,000 - $75,000, • Unlimited PTO policy, • Fully covered medical, dental and vision insurance, • 401k with company match

We are a rapidly growing organization in the Manhattan, NYC/Jersey City, NJ area. We are seeking to hire a Senior Client Success Manager to join our team of professionals. The ideal candidate will be responsible for but not limited to the following responsibilities: Senior Client Success Manager will be a client-focused professional who is passionate about account growth, retention and providing a world class service experience. Senior Client Success Manager (CSM) to lead and grow strategic relationships with our key clients in the consumer electronics sector. This role is pivotal in ensuring client satisfaction, driving retention, and delivering on business outcomes through effective cross-border ecommerce fulfillment solutions. You will act as a trusted advisor and advocate for clients, navigating complex logistics, customs, and supply chain needs within international ecommerce. Job Responsibilities: Client Relationship Management: • Serve as the primary point of contact for enterprise-level consumer electronics clients., • Develop deep understanding of clients’ ecommerce business models, goals, and fulfillment challenges., • Leverage deep knowledge of cross-border ecommerce logistics to guide clients through market expansion, international shipping, customs compliance, and fulfillment optimization., • Identify upsell, cross-sell, and renewal opportunities aligned with client goals and organizational strategy., • Drive client satisfaction through data-driven insights and proactive issue resolution., • 7+ years in client success, account management, or similar customer-facing roles., • Must have consumer electronics industry experience., • Manage onboarding and implementation of new solutions for assigned accounts., • Analyze account health metrics (NPS, SLA performance, delivery times, return rates, etc.) and take corrective actions as needed., • Use CRM and data tools to track customer progress and satisfaction., • Proven experience working with clients in consumer electronics or high-tech products., • Demonstrated expertise in ecommerce cross-border fulfillment, including logistics, warehousing, and customs processes., • Strong project management and organizational skills., • Excellent communication, presentation, and interpersonal skills., • Analytical mindset with the ability to interpret data and provide actionable insights., • Bachelor’s Degree in Business, Supply Chain, Marketing, or a related field. MBA or equivalent experience a plus., • Experience working with international fulfillment partners or 3PL providers., • Knowledge of regulations and best practices for shipping consumer electronics globally.

About Us Our client operates within the Retail sector, specializing in Jewelry and Watch Retail. Renowned for its dedication to quality and customer satisfaction, this organization offers an extensive range of exquisite jewelry, complemented by outstanding service. Their innovative e-commerce solutions distinguish them in the industry, enabling a seamless shopping experience for valued customers. Job Description This organization is seeking a Senior Analyst in Marketing Analytics to significantly influence marketing strategies through insightful data analysis. The ideal candidate will possess an analytical mindset, focusing on converting intricate data into actionable insights that enhance marketing effectiveness and fuel business growth. Key Responsibilities • Perform comprehensive analyses of marketing data to uncover trends, patterns,, • and insights that inform marketing strategies., • Partner with cross-functional teams to assess their marketing requirements and, • deliver analytical insights., • Evaluate the effectiveness of marketing campaigns, communicating results to key, • stakeholders., • Create and maintain dashboards tracking key performance indicators (KPIs) for, • marketing initiatives., • Employ statistical techniques to refine marketing strategies and boost customer interaction. Requirements • Bachelor’s degree in; Marketing, Business, Statistics, or related discipline; a master’s degree is advantageous., • Must have a minimum of 5 years of hands-on experience building and implementing multi-touch attribution (MTA) models., • Strong proficiency in SQL, Python, Snowflake, Excel/Google Sheets; skilled in at least one BI/visualization tool (Tableau, Looker, Power BI)., • Familiarity with marketing platforms such as GA4, Google Ads, Meta Ads, Klaviyo, and affiliate networks., • Strong attention to detail, organizational skills, and ability to thrive in a fast-paced, collaborative environment., • Background in eCommerce analytics, DTC., • Strong problem-solving skills with meticulous attention to detail., • Outstanding communication abilities, capable of conveying complex data clearly to diverse audiences. Benefits • Competitive salary along with performance-based bonuses., • Comprehensive health and dental insurance packages., • 401(k) retirement plan with company matching contributions., • Generous paid time off policy., • Opportunities for professional development and career advancement. Other This position is located in New York City, a dynamic environment that presents extensive opportunities for networking and professional development. Our client promotes a diverse and inclusive workplace, encouraging creativity and innovation. At this time the client will not sponsor a new applicant for employment authorization for this position.

Ecommerce support: assist clients during their online purchasing journey while enhancing online sales conversion (E-boutique services information, payment methods, navigation & technical issues assistance, etc. As part of Customer Service Parfums Christian Dior, the Online Beauty Consultant ('E-BC')

Job Description We are in search of an Enterprise Customer Solutions Manager to join our Customer team of strategic retail marketing experts dedicated to empowering our clients to leverage Ometria's Customer Data and Experience Platform for delivering exceptional customer experiences. You will hold a pivotal role in driving value and success for your clients, reporting directly to the Vice President of Customer Success. Your responsibilities will encompass managing technical projects across a portfolio of our VIP customers. Your primary objective will revolve around nurturing C-Suite technical client relationships, ensuring maximum client satisfaction, and facilitating smooth technical project delivery to drive CRM revenue growth for some of the North America's most innovative retail businesses. Who are we? Ometria is a Customer Data and Experience Platform built for retail marketers to be the fastest route to sustainable growth. Ometria helps marketers plan and launch their most profitable campaigns twice as fast, increasing their customer loyalty and CRM revenue with personalized marketing messages all throughout the customer journey. Our platform combines the data unification and customer insight of a CDP with an experience platform, letting retail marketers easily and efficiently create experiences their customers love across email, mobile, on-site, social, direct mail and more. Ometria is trusted by some of the fastest growing retail brands in the world such as Brooklinen, Davines, Steve Madden, and Sephora. We have a team of over 120 Ometrians based in North America and Europe. We have raised $75m from leading venture capital funds across the world such as Infravia Capital Partners, Octopus Ventures, Summit Action, Sonae IM and many others. Key Outcomes: • Deliver Customer Retention : You will champion customer retention by proactively identifying and resolving technical challenges that could lead to negative sentiment, ensuring seamless project delivery, mitigating sentiment risks, advocating for clients, and communicating updates on technical integration wins and obstacles., • Scope and deliver success technical projects :You'll maximize customer value with Ometria by efficiently addressing needs by scoping and delivering solutions, peer validation, demonstrating platform expertise and tailored communication throughout., • Build and maintain client champions : You will strengthen client relationships, align aspirations, enhance visibility, and maintain trust through consistent delivery resulting in positive sentiment. Key Responsibilities: • Data audits: Proactively drive integration and data accuracy success by providing comprehensive integration and data audits to clients, presenting opportunities to improve their tech stack and integrations with Ometria., • Preemptive remediation : Proactively pre-empt customer escalations and challenges by recognizing signals in sentiment risk and flagging customer challenges to Customer Success for remediation., • Assist CS: Work collaboratively with Customer teams by providing insight and support when they have technical questions and readily joining other teams in speaking to their clients when needed. Requirements Competencies and Experience: • Minimum 5 years of technical account management experience in an enterprise software organization, preferably in the Retail and Ecommerce space., • Exceptional Communication skills, adept at confidently presenting robust and thoughtful solutions to clients, and communicating effectively with diverse stakeholders, including C-Suite executives., • Strong Client Management and Relationship-building skills, with a proven track record of delivering first-class customer service and exceeding client expectations., • Data Literacy, comfortable working with and interpreting data sets to derive insights and build compelling narratives., • Technical Understanding and Communication Proficiency, with the ability to adapt communication to stakeholders and a solid understanding of technical aspects relevant to Ometria's partnerships., • Meticulous Prioritization and Self-Management skills, thriving in fast-paced environments and effectively managing multiple tasks under pressure while contributing collaboratively to ideas and initiatives. The salary range for this role is $150,000 to $250,000. The final pay offered may vary based on several factors, such as job-specific knowledge, skills, and experience. Benefits • Unlimited paid time off, • Health Insurance, • Dental, • Vision, • Mental Health Support

Job Description Who We Are: Ordergroove is a dynamic, fast-paced environment where you will be involved in building something of real value from the ground up. We're looking for bright, talented people who are excited about innovation, growth, and the exciting world of Relationship Commerce. If you're motivated by a desire to solve problems and deliver groundbreaking insights and solutions you'll fit in perfectly! About the Role: Working on the Customer Success Team requires a passion for building solid client relationships and becoming our customers' most valuable partner. We are a close-knit team that takes pride in our work and loves working together. We are customer-obsessed and are willing to go the extra mile for our merchants. The Customer Success Manager owns the post-sales experience and works directly with our customers to understand their business and partner with them to ensure their success. As a Customer Success Manager, you will use your consultative and relationship-building skills to deliver strategic recommendations, best practices, and expertise to our clients. Are you ready to join us? What You Will Do: • Develop a deep understanding of your customers' businesses, including their objectives and success criteria for a relationship commerce program and how it fits into their long-term and short-term goals, • Understand your customer's organizational landscape, identify key stakeholders, and build solid relationships with client operating partners, • Anticipate customer needs, identify key activities needed to push results, recognize interdependencies, and develop and manage project plans to ensure delivery of timely, high-quality customer programs and excellent customer service, • Educate customers on best practices and advise on strategies and tactics to steer relationship commerce program KPIs and exceed their business objectives, • Conduct comprehensive business reviews that demonstrate a deep understanding of your customer's subscription program goals and results and provide data-backed recommendations that will maximize program results, • Participate in and provide guidance for innovative cross-functional projects for your customer, • 3-6+ years of customer management/vendor management experience ideally with some experience working in SaaS retail-tech or mar-tech, • Experience project managing complex initiatives and campaigns from inception to launch to evaluation and optimization, • Outstanding communication, interpersonal, and presentation skills, • Experience in web-based business or retail industry experience that includes e-commerce on major platforms such as Shopify, Salesforce, BigCommerce and Magento, • Desire to go beyond the basics and bring new ideas and thinking to Ordergroove and our clients, • Optimistic, able to face challenging problems with enthusiasm, with a willingness to roll up your sleeves to get the job done, • An ability to manage competing priorities in a fast-paced environment, • Excellent work ethic, team player, resourceful, and a positive 'can-do' outlook, • Advanced skills in Google Suite About Ordergroove: Ordergroove powers recurring revenue for the world's largest and most innovative retailers including L'Oreal, Dollar Shave Club, La Colombe Coffee, Bonafide Health, BarkBox, and more. As a direct result, more than 11% of adult Americans have a subscription powered by Ordergroove. Our technology makes seamless, one-of-a-kind subscriber and membership experiences possible to turn one-time transactions into profitable recurring customer relationships. Ordergroove's powerful platform empowers merchants with highly customizable options such as flexible promotions, bundling, and analytics to bolster their bottom line while making customers' lives easier. We recently achieved a milestone year with 152% year-over-year new business growth and were rated best-in-class subscription technology by CB Insights and eCommerce Platform of the Year by RetailTech Breakthrough Awards. Our company values celebrate collaboration, different perspectives, and curiosity with the goal of getting to the right answer, no matter who came up with it. At Ordergroove we are committed to creating a welcoming and supportive environment for all people. We encourage people with different backgrounds and experiences to join our growing team so that we gain different perspectives and build the best team possible. We demand the best of ourselves and each other and never miss an opportunity to celebrate our successes. With a fully flexible work from anywhere culture, staying connected and supporting each other are always top of mind. We build our tight-knit community through small group events like trivia night, cooking classes, and book clubs. We encourage cross-functional relationships through virtual coffees and we stay close to the business through weekly team updates and quarterly all-hands meetings. At Ordergroove, we focus on flexibility and empowering our team to make the right decisions for themselves. We have flexible PTO, a totally remote (anywhere in the US) workforce, and an annual personal development budget that you use for what matters to you (wellness, career development, productivity at home, etc). And of course, that is on top of the basics like competitive compensation (including stock options) and incredible, affordable benefits. Come join our amazing team while we enable the fastest-growing segment of commerce that makes life easier for millions of consumers every day! At Ordergroove, we want to hire, develop, and retain the best talent, making Ordergroove a top destination to grow your career. The pay transparency law is a way of narrowing the gender pay gap and fostering an engaged and positive working environment. It is also a way to share what we think is a reasonable, equitable, and competitive compensation structure for the roles on our team. The total compensation range (base + quarterly bonus) for this role is between $140,000 and $165,000 depending on experience plus equity.

Job DescriptionCompany Description From 1946, people of the House of Parfums Christian Dior in France and around the world embody the spirit of excellence, creativity, and the unique savoir-faire of its creator, the couturier-perfumer Christian Dior. Revolutionizing the codes of French elegance and luxury with its perfumes, combining tradition and daring innovation in makeup and skincare, we reinvent every day the Dior style and affirm beauty and joy in its entirety. Parfums Christian Dior is part of the LVMH Group. Job Description Click to Discover Where the Dior Client Experience Begins ► As part of Customer Service Parfums Christian Dior, the Online Beauty Consultant (‘E-BC’) is responsible for addressing every client request from beauty advice to e-commerce journey support, as well as post purchase assistance and ensuring an immersive experience. The Online Beauty Consultant (‘E-BC’) will provide care and attention to our clients by offering them a personalized and unique experience through dedicated remote channels (email/livechat/phone calls/Social Media). They will be an ambassador of the brand and will have to embody its values and DNA in all client interactions. PRINCIPAL DUTIES AND RESPONSIBILITIES Support Client Journey • Ensure clients get answers to their requests seamlessly on every channel available (ex. Delivery selection, order status, personal data suppression, cosmeto vigilance, complaints, general inquiries…), • Ecommerce support: assist clients during their online purchasing journey while enhancing online sales conversion (E-boutique services information, payment methods, navigation & technical issues assistance, etc. …), • Beauty advice: provide clients with personalized and precise beauty advice to help them choose the right products for their beauty routine, • Generate revenues for the brand by ensuring conversion and inviting clients to proceed with their purchase (and encourage cross / upsell) on all remote channels, • Collect personal data and opt-in to improve client knowledge and strengthen CRM campaign reach and performance, • Offer an experience that exceeds client expectations and meets the standards of excellence, • Reinforce Brand image by strengthening brand values by creating client loyalty, • Ensure follow-up of dissatisfied clients: recontact clients who have shared their dissatisfaction through a survey to resolve the situation., • Always maintain a professional attitude towards clients, ensuring a positive and satisfying experience, • Resolve client complaints efficiently and effectively, demonstrating excellent problem-solving skills, • Process client orders and requests accurately and in a timely manner Team Leader Qualifications Client Service & Communication • Strong active listening skills with the ability to understand client needs and provide tailored solutions., • Communicates clearly and concisely, adapting to the client’s style and ensuring ease of understanding., • Maintains professionalism and emotional composure in high-stress or conflict situations., • Builds and nurtures respectful, trust-based relationships with clients., • Demonstrates sound judgment, critical thinking, and creativity when resolving issues., • Adapts to unexpected situations and adjusts communication and solutions accordingly., • Capable of escalating issues outside of scope while providing clear and concise context., • Proficient in basic computer tasks and digital tools, including Microsoft Office Suite; Salesforce/SFSC experience is a plus., • Quick learner able to absorb brand history, product knowledge, and communications., • Follows procedures effectively to resolve issues and identify root causes., • Experience in luxury, cosmetics, or sales environments is preferred. Additional Information This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. All your information will be kept confidential according to EEO guidelines. LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure. While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published range of $25-$30/hour.

Job Description Polar Analytics: The All-in-One Data Platform for Consumer Brands 🐻️‍❄️ Polar Analytics simplifies data so brands can make smarter, faster decisions without the complexity of traditional tools. Powerful yet user-friendly, it gives DTC brands the insights they need to scale profitably. 🚀 Our mission? To help indie DTC brands compete and grow—faster and more profitably. What Makes Polar Analytics Unique? 💎 🔥 4,000+ Brands and Growing We’ve scaled to 4,000+ active merchants (Jan 2025) and are on track for 10,000+ this year. 💡 Cutting-edge tech, Built for Simplicity We leverage the modern data stack to deliver enterprise-level insights—without the need for a data team. 💰 Backed by World-Class Investors We’ve raised $28.5M with Frst, Point9, and Chalfen Ventures, a top-tier B2B SaaS investor known for spotting future unicorns early. 👥 A Team of eCommerce Experts Our team brings experience from leading eCommerce SaaS platforms, united by a mission to build the next industry leader. Why this role? * Drive enterprise growth: Own strategic relationships with our highest-value clients, directly impacting company revenue and expansion targets * Shape the future of e-commerce analytics: Join us at a pivotal moment as we transition to an enterprise-focused service model, with significant opportunities for career advancement as our second US-based CSM * Become an e-commerce expert: Get exclusive access to the strategies and data of the fastest-growing DTC brands, building deep expertise in a $24B+ industry while helping shape product development * Own your impact: In a lean, high-performing team, your work directly influences customer lifetime value, retention rates, and company growth trajectory What's the Scope? * Full lifecycle ownership: Own the complete customer journey from implementation through renewal for your entire enterprise portfolio (12k+ ARR accounts), ensuring seamless transitions and maximum value realisation * Strategic onboarding leadership: Lead complex enterprise implementations, working closely with solutions engineers to ensure technical success while focusing on adoption strategies and relationship building * Revenue expansion: Proactively identify and execute expansion opportunities within your portfolio, leveraging product knowledge to upgrade clients to higher-tier plans and new feature sets * Enterprise relationship management: Foster deep, strategic relationships with demanding enterprise clients, managing expectations and serving as their primary advocate within Polar * Retention and renewal strategy: Develop and execute sophisticated retention strategies using both high-touch and low-touch approaches, preventing churn through proactive health monitoring and intervention * Cross-functional collaboration: Partner with support on escalated issues, create tickets, conduct initial investigations, and transform customer problems into scalable solutions with Tech and Product teams * Voice of the customer: Translate enterprise customer needs and feature requests into actionable product roadmap influence, ensuring our platform evolves to meet market demands * Process optimisation: Help build scalable CS practices as we grow, contributing to playbooks and best practices that will support our expanding enterprise customer base This job is made for you if you have: * Enterprise CS expertise: You have 3+ years of B2B SaaS Customer Success experience, specifically with enterprise accounts, ideally in companies that scaled from startup to growth stage * E-commerce/data fluency: You have experience with e-commerce adjacent software, analytics platforms, or data-driven SaaS products, enabling you to quickly understand technical concepts and speak our clients' language * Full lifecycle mastery: You've owned the complete customer journey from implementation through renewal, with proven success in expansion and upsell motions * Sales acumen: You have experience or a strong aptitude for revenue-generating activities, are comfortable with expansion conversations and quota-carrying responsibilities * A high-performance mindset: You thrive in fast-paced environments with sophisticated enterprise clients who have high expectations and complex requirements * Technical communication: You can translate complex technical concepts into business value and aren't intimidated by data, APIs, or technical integration discussions * Startup mentality: You're comfortable with ambiguity, rapid change, and wearing multiple hats in a dynamic team environment where innovation happens quickly * Ownership mindset: You take full accountability for your book of business and proactively solve problems rather than waiting for direction Our Hiring Process 📝 We believe in a structured, fair, and transparent hiring process. While the steps may vary by role, here’s what you can expect: 1. Recruiter Screen (30 mins): A call with our Head of Talent to talk through your current/past experience and your motivations and Tell you more about Polar Analytics., 2. Role Fit Interview (45 mins): Here, you'll meet either the Hiring Manager or a team member of a similar level to discuss your ways of working and understand your skillset and ability for the role., 3. Competency Deep Dive (1 hour): This interview usually consists of a practical element (case study, Presentation, Technical Problem Solving etc) designed to give you a broader understanding of how we drive impact at Polar. This will be with the hiring manager and one other team member., 4. Culture Interview (45 mins): A conversation with one of our Culture Champions. We assess your team fit based on our values (see below). We value your time and effort in the application process, and we aim to provide feedback as quickly as possible. Our Values 🌟 * 🤝 No Ego – We work as a team, valuing everyone’s input. * 🪞 Transparency – Honest feedback and open communication drive our growth. * 🚀 Growth Mindset – We constantly learn, improve, and push for excellence. * 💜 Care for Others – We lead with empathy and put our customers first. * 🔑 Act Like an Owner – We take responsibility and drive the business forward. * 🎯 Driven by Impact – We focus on delivering real value to our customers. Company Perks & Benefits: * 🌎 Choice-First Work Culture – We focus on impact. * 🏖 5 weeks of vacation * 💰 Competitive salary & equity * 💻 Latest MacBook * 🏡 Remote Office Upgrade budget to spend in your first year to ensure you have the best environment possible to work in * 🩺 Private Health Insurance – Based on your location. * 😍 Company-Wide Offsites Every 6 Months – Align on vision and strengthen our team bonds.

Job DescriptionSalary: If you have an interest in digital engagement technologies, as well as the desire to grow with a dynamic company, make a major difference within a flourishing organization, have great advancement opportunities and thrive on working in a fast-paced, exciting environment, then this Project Manager opportunity with Bridgeline Digital is for you. Bridgeline Digital helps customers maximize the performance of their complete digital experience from websites and intranets to online stores and marketing campaigns. The Bridgeline Product Suite deeply integrates Web Content Management, eCommerce, eMarketing, Social Media management, and Web Analytics. The Bridgeline platform powers websites, online stores, portals and intranets for thousands of customers that range from small and medium-sized organizations to Fortune 1000 companies. Bridgeline has been recognized numerous times as a leader in Content Management, Commerce and Marketing Automation and has won multiple industry awards. Overview The ideal candidate for this role is a self-starter, experienced, creative, passionate, and multi-faceted individual not only skilled in designing usable websites, but also experienced and/or interested in helping drive new capabilities for customers and helping build and expand our practice and company capabilities. You will be well rounded with skills in Project Management but also become a product expert and become a trusted advisor for your customer by understanding their goals, providing project leadership and working to define and implement business requirements to drive the successful implementation of their Website. Responsibilities • Become a single point of contact for implementation projects and new opportunities maintaining role as manager/consultant and trusted advisor., • Understand implementation goals and objectives to develop detailed specification documents to create tasks for the project team, including business stakeholder, digital strategists, UX architects, web designers, UI developers, application engineers and IT resources and be actively involved in all aspects of the implementation lifecycle, • Develop and manage the project schedule and work with discipline leads and project teams on timely plan execution, • Monitor day-to-day activities of the project team and ensure work is progressing according to plan, • Oversee all work efforts and manage project budgets weekly to ensure profitability, including the forecasting of percent project complete and recognized revenue, • Conduct weekly status meetings with clients that include updated project status report, project plan and key tasks weekly with clients, • Actively monitor project health, risks and scope creep to identify potential gaps while proactively working with the project team to offer solutions when needed, • Provide overall strategic expertise to ensure approaches and solutions correspond to business objectives and future needs, • Consistently manage client expectations to ensure the highest quality of service delivery, including conducting milestone or quarterly project reviews with business stakeholders, • Identify, negotiate and document new opportunity proposals, including the creation and delivery of change requests, post implementation retainers and new projects, • Provide strategic guidance to customers, • Train customers on product capabilities, • Lead the charge in creating happy, reference-able customers while promoting Bridgeline Digitals value Experience Required • Bachelors degree with a least 5 years of project management experience, • Strong project management skills and experience managing multiple projects simultaneously, including creating and managing project plans and documenting project requirements, • Excellent communication, customer presentation and writing skills, • Experience working with web technologies and software implementations, • Experience with the design and development of interactive web applications and software implementations, • Understanding of web technologies and third party applications and platforms, • Competencies in MS Office, MS Project, bug tracking and other related project management software and common communications tools is required, • Knowledge of Content Management, Web Analytics, eCommerce and/or eMarketing Systems, • PMP Certification is a plus Bridgeline Offers • Competitive base salary and benefits, paid vacation and holidays, 401K and more, • Dynamic, open-minded company with great opportunities for personal development, • Work with the newest development and digital engagement technologies, • An organization where suggestions are encouraged and your influence can be felt within the company, • Professional development and career advancement opportunities

Job DescriptionHead of Customer Service – MNY Ventures At MNY Ventures, we are committed to driving positive change in the health of everyday consumers by delivering conscious, high-quality, and innovative supplement products. In 2024, we launched our own health and wellness brand which is now one of the fastest-growing supplement brands in the world, operating across Amazon, DTC (Shopify), and TikTok Shop. We have grown from 0 to 60+ team members in less than 18 months. We serve thousands of customers a day and are building an elite customer service team to scale support operations efficiently at high volume without sacrificing quality. We are looking for an A-player Head of Customer Service to take full ownership of our CS department and help us scale to the next level. This is a high-responsibility, high-autonomy role reporting directly to the founders. Your Mission: Own the customer service function end-to-end, ensuring our customers receive world-class support while driving key KPIs like CSAT, Trustpilot rating, response time, and retention. You will manage a large remote team, hire and develop talent, fix broken systems, and continuously improve performance. Responsibilities: • Lead and manage our CS team of ~40 agents and 5 Team Leads, • Audit and optimize performance daily via ticket reviews, SOP updates, and clear feedback loops, • Hire, onboard, train, and if necessary, fire agents and Team Leads to maintain a high-performance culture, • Build, track, and report on key CS metrics: CSAT, Trustpilot score, refund rate, chargeback rate, first response time, and oldest ticket age, • Proactively identify issues within tickets, processes, or systems and develop action plans with Team Leads to resolve them, • Improve customer retention and satisfaction through better systems, coaching, and support experiences, • Provide daily reports to founders, including key wins, fires, and areas of focus, • Hold Team Leads accountable to their numbers, quality standards, and process adherence, • Drive continuous improvements in response speed, quality, tone, and policy application, • Ensure all SOPs are up to date and followed rigorously, • Collaborate with our tech, ops, and product teams to fix underlying issues impacting customers Our Tech Stack: • Richpanel (CRM), • Shopify, • Recharge and Checkout Champ (subscriptions), • Stripe (payments), • Slack and WhatsApp for team comms KPIs You Will Own: • Trustpilot Score: 4.5+, • CSAT Score: 4.0+, • First Response Time: Under 8 hours, • Oldest Ticket: Under 1 day, • Agent Productivity: 80+ tickets/day per agent, • Refund and Chargeback Rates: Kept within acceptable thresholds What We Are Looking For: • Proven experience managing large customer service teams (30+ agents), • Experience with high-volume DTC eCommerce, especially in a subscription based business, • Strong analytical skills with the ability to build and maintain dashboards and reports, • Track record of improving KPIs and customer satisfaction, • High attention to detail and process-orientation, • Clear, direct communicator with high personal accountability, • Ability to think critically, spot problems, and implement effective solutions fast, • Comfortable working across multiple time zones and managing remote teams, • Culture fit: proactive, action-biased, detail-obsessed, accountableWhy Join MNY Ventures, • Direct access to founders of a high-growth supplement brand, • Full operational autonomy in your department, • Performance-based recognition and advancement, • No corporate red tape, just clear results and rewards, • Build, shape, and own the future of our customer experience This Role is Not for You If: • You are looking for a task-based role with a fixed daily routine, • You need constant direction or step-by-step instructions to take action, • You avoid difficult conversations or shy away from holding people accountable, • You are uncomfortable making decisions that impact customer experience or revenue, • You prefer to only “manage” without being in the trenches auditing tickets and systems, • You get overwhelmed in fast-paced environments where speed of execution is expected How to Apply: If you’re an elite operator who thrives on ownership, solves problems without waiting to be asked, and has the hunger to build something world-class, we want to hear from you. This is not a cushy middle management job, this is a builder role for someone who takes pride in running a high-performance team. To stand out, answer all of the following questions in the application to the best of your ability and highlight how your past experience is applicable to this role. Include the code word: ExecutionFirst somewhere in your application. We will only review candidates who follow these instructions, it tells us you actually pay attention to details and directions. Powered by JazzHR 40sQU5bDIq

Job DescriptionAbout the Company Our client is a marketing technology company revolutionizing the e-commerce landscape. They offer an innovative AI-powered omnichannel marketing hub that empowers online retail and DTC brands to achieve unprecedented success by seamlessly integrating customer data, marketing automation, and advanced analytics. Founded by seasoned entrepreneurs with over 20 years of experience in the martech industry, our client has rapidly gained traction, attracting 1,000+ satisfied customers. The Mission Our client is on a mission to transform e-commerce marketing through their next-generation AI-powered platform. They empower businesses to launch highly personalized marketing campaigns with unprecedented speed and efficiency. Their goal is to help companies slash marketing routines by 80% while reducing martech costs by up to 50%, all while delivering superior results through white-glove service. The Opportunity As a Customer Success Manager, you’ll play a pivotal role in managing the full post-sales customer lifecycle—from seamless onboarding to long-term retention—across the company’s portfolio of innovative clients. You'll lead with strategy, data insights, and a consultative approach to ensure customers fully realize the value of the platform and exceed their business goals. What You'll Do * Own the complete post-sales customer journey: onboard 1–2 new eCommerce customers monthly and manage their professional development through best-in-class training, adoption consulting, and retention support * Maintain a portfolio of 16–24 clients, representing $300,000–$700,000 in ARR * Lead strategic sessions and quarterly business reviews (QBRs) with VP/C-level stakeholders * Set up and optimize marketing workflows: email/SMS campaigns, flows, website & mobile personalization, loyalty programs, product recommendations * Implement integrations using tools like Zapier or APIs, data mapping, and event-based triggers * Monitor and improve key performance indicators such as retention, conversion rate, AOV, email/SMS effectiveness, and campaign ROI * Partner cross-functionally with product and process teams to bring the customer voice into continuous improvement What You Bring * 3+ years of experience in client-facing or customer success roles at SaaS or MarTech company * Basic knowledge in HTML/CSS and familiarity with automation/integration tools like Zapier, APIs, and data mapping, event-based triggers * Comfortable working with performance data, ability to track and explain metrics like conversion rates, AOV, retention, and A/B test results * Clear, direct communication skills and a preference for feedback-oriented, open dialogue * Bonus: Experience with platforms like Klaviyo, Iterable, Braze, Nosto, or Rebuy Key Success Drivers * Commitment to high-touch, in-depth support and genuine passion for client success * Hands-on problem-solving mindset and proactive approach * Thrives in fast-moving settings with full ownership and accountability * Highly client-focused, collaborative, and responsive to feedback * Values transparency, innovation, and continuous personal growth Why Join? * OTE (On-Target Earnings): $100,000–$120,000 (70/30 split) * Full-time, remote-first role with flexible hours * 401(k) with 3% match * Comprehensive medical benefits: health, dental, and dependent coverage * Unlimited PTO and full remote for work-life balance * Proven product-market fit with 1,000+ satisfied clients (e.g., L'Oréal, Panasonic, Crocs, Under Armour) * Supportive, non-micromanagement environment with tailored coaching and guidance * Opportunity to represent a product with exceptional customer retention (5-year LTV) * Chance to make a significant impact and earnings in a hyper-growth AI & Martech market We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity, or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law. Compensation Range: $100K - $120K

Customer Relationship Marketing (CRM) Manager. The CRM Manager will support the business to enhance and optimize the relationship between Guerlain and its customers in the US. Collaborate with Ecommerce Team and external customer service vendor on optimizing Customer Service experience and relations

Senior Analyst Within Business Intelligence. As a Senior Analyst within Business Intelligence, you will design and implement analytic solutions across R2Net, touching areas as diverse as Finance, Operations, Marketing, Ecommerce, and Customer Service. You will be equally at home solving business pro

Job DescriptionTRUVOLT Brands Career Opportunity! eCommerce Sales / Account Manager TruVolt Brands is looking for an eCommerce Sales / Account Manager to join its dynamic and growing team of top professionals that manufacture and sell Amazon 3P, DTC and B2B, state-of-the-art home, garden and landscaping equipment. Think green! Think electric and battery powered snow blowers, lawnmowers, pressure washers and chainsaws. TruVolt carries over 500 products, all the Snow Joe brands and recently acquired Jetson (which currently produces the number 1 selling e-bicycle in the US). Shop Joe Brands: Snow Joe®, Sun Joe®, Aqua Joe®, Auto Joe® ; Electric Bikes, Scooters, Hoverboards and More Our people have powered TruVolt’s mission: to disrupt historically gas-driven market sectors with top-quality, reliable, and easy-to-use innovations that are both affordable and eco-conscious, and to deliver these solutions to our customers with prime-like speed. Our team is passionate, driven, collaborative, intellectually curious, and excited about the opportunity to transform our respective industries. We strive to continuously learn, explore, experiment, and achieve results. We believe in empowering people to do their best work and provide a healthy atmosphere with ample opportunities for growth along with competitive pay, a family-like, collaborative culture and great benefits. We are a successful and growing business that is urgently looking to expand our online sales team. We hope to attract eager, self-motivated and highly analytical, e-Commerce-savvy individuals who can dominate the online marketplaces in various capacities. We definitely want aggressive, go-getters who understand eCommerce sales, account management and key aspects of digital advertising. ESSENTIAL DUTIES + RESPONSBILITIES The e-Commerce Account Associate is responsible for assisting the team in managing all aspects of the e-Commerce business for his/her assigned accounts. The right candidate will have omni-channel marketplace experience with Amazon.com, Walmart.com, eBay.com, Homedepot.com, Lowes.com and other key marketplaces. You must possess strong data analysis skills, mathematical acumen, and a positive demeanor. You will have a key role in assisting the team with management and growth of your designated accounts, implementing strategies to ensure the attainment of key financial goals and objectives. • Develop e-Commerce sales strategies, programs and plans for existing and potential customers. Includes but not limited to assisting in the development of annual business plans and monitoring goals, conducting monthly reviews, preparing marketing calendars for assigned accounts, and leading action item efforts., • Assisting the team to achieve all e-Commerce financial goals for your designated account(s). Work with the team to own P&L responsibility for annual web sales targets and profitability across a wide digital customer base., • Will define, identify, and implement customer acquisition strategies., • Be directly involved in the day-to-day e-Commerce operations, merchandising execution, and maintenance., • Evaluate market share and competition., • Ensure the entire web process exceeds expectations from how the brand is perceived to product availability, quality and order processing timeliness., • Work collaboratively with cross-functional teams in marketing, finance, product, engineering, supply chain, creative, IT, and customer service to ensure the best possible customer experience is achieved.EDUCATION + EXPERIENCE, • 1-3 years experience as an eComm Sales Account Manager for a Consumer Products Company required, • At least 1 year experience working with Amazon 1P, and 3P required, • BA / BS degree, • Strong analytical and communication skills P3JqH64mAF

Job Description About Westman Atelier A new standard of clean luxury. Founded by world-renowned editorial makeup artist Gucci Westman, Westman Atelier is a curated edit of skin-loving, performance-first makeup that is always effortless, never overdone. A mother, makeup artist, and champion of holistic living, Gucci believes passionately that ‘luxury’, ‘efficacy’ and ‘clean’ can be synonymous with exceptional makeup. • A skincare approach to high performance make-up formulated with clean ingredients and no-compromise integrity Gucci Westman has more than 20 years of professional experience as a major editorial makeup artist, contributing to publications like Vogue and Harper’s Bazaar. Gucci is known for creating dewy, supernaturally glowy looks and her highly coveted “second-skin approach” to makeup, resulting in naturally beautiful, radiantly amplified skin. Position Summary Westman Atelier is seeking a Clean Beauty Concierge representative who will serve as a virtual brand ambassador and the face of Westman Atelier’s client experience. This role is responsible for delivering an exceptional and bespoke level of care, supporting our digital services. With a deep knowledge of our high-performance, skin-loving formulations, the Clean Beauty Concierge team is dedicated to building client loyalty through meaningful interactions and expert product guidance. Responsibilities: • Conduct one-on-one video consultations tailored to each client’s unique needs, skin type, and lifestyle., • Deliver exceptional, high-touch service that reflects Westman Atelier’s brand and aesthetic standards., • Provide expert guidance on product recommendations and shade matching by replying to inquiries via email, text, and live chat., • Partner with the Ecommerce team in the execution of new digital services, virtual events, and support ongoing ad-hoc support., • Act as a trusted resource for clients navigating our catalog of clean beauty products., • 2-3+ years of experience working directly with clients in beauty, retail, or luxury services., • Must have experience as a makeup artist, with knowledge of product application, technique, and customer engagement., • Must be comfortable with self-application for demonstration purposes., • Excellent written communication and interpersonal skills with a natural ability to connect with clients., • Strong attention to detail, self-starter, and able to thrive in a fast-paced, dynamic environment. wkbPwf5Ijn

Job Description Kargo creates breakthrough cross-screen ad experiences for the world's leading brands and publishers. Every day, our 600+ employees bring the power of their creativity and diversity to radically raise the bar on what mobile, CTV, AI, social, and eCommerce can do to build businesses. Now 20 years strong, Kargo has offices in NYC, Chicago, LA, Dallas, Sydney, Auckland, London and Waterford, Ireland. Humble brag: In 2025, Kargo was recognized as a Best Place to Work by Built In. Who We Hire Success takes all kinds. Diversity describes our workforce. Inclusion defines our culture. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, disability or other legally protected status. Individuals with disabilities are provided reasonable accommodation to participate in the job application process, perform essential job functions, and receive other benefits and privileges of employment. Title: Senior Account Director (Commerce) Job Type: Full-time; 3 Days In Office Job Location: New York, NY Salary Range: $180,000.00 - $300,000.00 (On Target Earning) The Opportunity As a Senior Account Director, you are the primary link between Kargo and the marketplace. In this senior sales role, you'll leverage your deep relationships and experience to drive significant growth across key brands and agencies including enterprise-level accounts. You'll provide valuable input in revenue forecasts and regularly provide market insight back to the company to inform direction and roadmap. The Senior Account Director is responsible for achieving an individual quarterly and annual quota based on opportunities sourced in an assigned book of business. The Daily To-Do • Evangelizes Kargo as a consultative partner providing world-class customer service and developing strategic partnerships, • Creates and grows partnerships both brand direct and with key agencies, • Develops corporate contacts and cultivates relationships at all levels that enhance Kargo's position, • Possesses a strong baseline understanding of the full digital ecosystem, with a curiosity to always learn more, • Works to deeply understand the customer's business, challenges, and goals, • Increases revenue from positioning and presenting new and existing products, preparing appropriate ROIs, and closing the sale, • Exhibits a HUNTER mentality – an appetite for building and closing deals, • This includes growing market share of current business and driving new business, • Thought leader, with a knack for pushing forward new innovation and research to drive activation, • Maintains complete and accurate documentation in SalesForce of all activity, • Maintains broad knowledge of company products and their capabilities as well as the strengths/weaknesses of competitive products, • Cycle market responses back to the company, primarily the product organization, to help inform our roadmap and positioning, • Interface with Kargo creative, design, research, and yield teams to develop sound, compelling proactive ideas and proposals, • 10+ years of sales and business development experience in B2B SaaS businesses or corresponding agencies, preferably in digital marketing and paid social., • Experience with prospecting and networking to build your own pipeline., • Ability to create connections and engage with a variety of audiences, including C-level decision makers at both the client and agency., • Existing connections that will open doors in growing verticals like retail, e-commerce, automotive, entertainment, TelCo, CPG, Gambling or travel., • Track record of meeting and exceeding quota on a consistent basis, • Ability and willingness to travel for meetings, client entertainment, conferences and industry events, • Experience selling video/CTV and programmatic advertising preferred, • Must have experience selling in Media- Advertising Sales and/ or Media Agency markets, • Experience with enterprise-level accounts preferred, • Must have a strong list of deep brand and agency relationships, • Ability to engage and partner with C-Level executives, • Extensive knowledge of digital and mobile marketing, including programmatic, • Must be a highly motivated team player that can collaborate cross-functionally with Client Partners, Client Services, Campaign Management, Research, and Design to drive outcomes and success on high-attention accounts, • Big Picture: kargo.com, • The Latest: Instagram (@kargomobile) and LinkedIn (Kargo)

Job Description About DigitalGenius DigitalGenius is an AI-powered tech startup revolutionising customer support for ecommerce brands. Our cutting-edge solutions integrate seamlessly with existing systems to automate and optimize customer service, reduce operational costs, and enhance customer experience. Backed by leading investors and used by top-tier online retailers (On, Selfridges, Honey Love…). We are scaling rapidly across global markets. We’re now looking for an ambitious and experienced Head of Sales to lead our US commercial growth, build strategic relationships, and drive revenue. This is a great opportunity as one of our main company goals at the moment is US expansion. Role Overview As our Head of Sales, you will be responsible for driving new business acquisition and building a strong pipeline across mid-market and enterprise ecommerce brands in North America. You’ll work directly with our CEO and global leadership team to shape go-to-market strategy, grow brand presence, and close deals in a fast-paced, high-growth environment. You will directly manage our US AEs and indirectly support our business development and customer success functions. Requirements • 7+ years of B2B SaaS sales experience, ideally with at least 3 years in a leadership or sales director role., • Proven track record of closing deals with upper mid market and enterprise logos, • Deep understanding of the US ecommerce and/or customer support ecosystem., • Self-starter mentality with strong communication, negotiation, and presentation skills., • Experience in a startup or high-growth environment is highly desirable., • Familiarity with CRM systems and sales tools (Hubspot….. ), • Comfortable working remotely and independently across time zones. Key Responsibilities • Develop and execute a strategic sales plan to achieve and exceed US revenue targets., • Identify key growth sectors within the US ecommerce market and tailor outreach accordingly., • Build strong relationships with C-level executives, heads of customer experience, and other key stakeholders., • Work closely with marketing and product teams to ensure alignment on lead generation and product positioning., • Maintain accurate pipeline forecasts and CRM hygiene, • Represent DigitalGenius at industry events, conferences, and client meetings across the US., • Maintain up-to-date documentation of all sales processes and Standard Operating Procedures (SOPs). Ensure a consistent, repeatable approach to how we sell, • Fully remote, • Competitive Salary, • Generous Vacation Policy (20 Days), • Annual Company Week Off (in addition to Vacation Policy), • Monthly Fitness Stipend, • Medical, Dental, and Vision Health Insurance for US-based Employees, • 401k for US-based Employees We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Description Founded in 2020, UJUU is an eCommerce platform and brand development studio. We endeavor to connect a global audience of underserved and underrepresented consumers to a diverse community and collection of carefully curated and vetted emerging designers and brands. We achieve this by offering elegant brand development services and eCommerce solutions across our family of brands. Our vision is to create a best-in-class and forward-thinking shopping experience for our global community of black and brown across the African diaspora. We're just getting started, but we're already off to a promising start with the launch of our three portfolio brands: souk + Sepia, simisienna and Mango Maison. With each subsequent brand offering we strive to better serve and meet the unfulfilled needs of our expansive audience. Mango Maison is looking for an Operations Manager to manage operations and vendor partnerships in support of long term, profitable growth of the marketplace business through strategic e-commerce initiatives. Reporting to the Brand President, you will use your experience in e-commerce operations to partner with a huge variety of multi-category designers and vendors to ensure a best-in-class shopping experience for our customers. You will have the opportunity to collaborate with some of the most passionate and creative team members in the entire industry. What you’ll do * Oversee day-to-day functionality and operations of the website, ensuring white-glove luxury shopping experience for every customer * Manage on-site merchandise and execute inventory management workflows, ensuring assortment daily freshness and product health by removing unavailable products and communicating opportunities to editorial and e-commerce teams * Develop and implement monthly reporting on product availability and opportunities for category and brand growth * Support e-commerce and customer service teams by ensuring conversion capture with product swaps or styling recommendations * Grow and support VIP customer segment with customer-facing communications and vendor-facing fulfillment management * Own vendor partnership relationships, working with cross-functional teams to identify quarterly merchandising and content priorities * Maintain comprehensive understanding of vendor policies to coordinate with cross-functional teams, keeping website and customer expectations aligned with shopping, delivery, and returns experiences * Prepare and communicate quarterly vendor operational reviews to continuously optimize and improve vendor performance while growing vendor business on-site * Partner with editorial and e-commerce teams to identify, conduct outreach, and onboard new vendors in regional markets * Identify opportunities for cost and process savings and continuously optimize based on business goals * Actively monitor daily data flow between front-end, order management, vendor and financial systems, working with cross-team partners to resolve any discrepancies and issues * Report on order fulfillment KPIs continuously, translating into executable actions for e-commerce team and vendors accordingly. These include status and timing reports on fulfillment, returns, cancellations by vendor * Present and deliver commerce KPIs to internal stakeholders and external vendor partners on a weekly and monthly cadence You’ll sweep us off our feet if: * You are passionate about our community and excited to roll our unique, high quality fashion pieces that will align with trends and create them. * You understand how customers shop online and use strategic thinking and innovation to create a seamless and fresh site experience for our customers. * You’re a visionary constantly looking for ways to set us apart from the competition, driving new and enhanced functionality to make the shopping experience easy and convenient. * You use data and insights to make informed and impactful decisions and you have the acumen to translate complex data into actions and improvements. * You have an incredible focus on operational excellence and getting the fundamentals right and can identify opportunities for efficiency and improvement. * You build trust quickly and can lead by influence, creating impact through partnership as well as ownership. * You believe in and prioritize the collective success of the team and are quick to jump in, help, mentor, and coach your fellow team members. You’ll make an impact by: * Creating an exemplary site experience for your division – You’ll help drive the holistic site strategy and operational performance for your division and play a key role in enhancing the customer journey on our site to win customers’ hearts and minds. Using market and customer data, you’ll enable a seamless and optimized experience, helping to manage the product roadmap and tooling needs, reporting and KPIs, A/B testing, taxonomy, search, SEO, and more. * Structuring complex and ambiguous strategic problems – You’ll continuously analyze our eCommerce business and develop and implement site strategies to improve the end-to-end customer journey, driving innovation and growth for your Division. You’ll develop hypotheses and execute in-depth analyses, translating data into actionable insights and recommendations. * Monitoring site health and performance through analytics and key metrics – You’ll help conduct internal business reviews and support the development of site metrics and dashboards to monitor site health and influence the overall direction for the site. You’ll also identify and escalate key site issues, and conduct root cause analyses to recommend and implement fixes. * Operating with excellence – You’ll land the fundamentals and create and help scale best-in-class efficient workflows, processes and timelines, embedding operational excellence into everything you do. * Becoming an invaluable strategic partner to internal stakeholders – You’ll advise on and partner with various internal teams to improve processes, identify opportunities, and scale best practice and governance, driving continual assessment and improvement of the site’s strategic direction and execution.

Handle incoming customer service calls. Accept customer calls and return customer. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

Duties: Receive, review, and prepare documents for copying, printing, or exporting from PDF, Disc, or USB devices Scan documents to PDF, Disc, or USB Collate and bind assorted size documents using tape binding, hole punching, or stapling machines Print maps, posters, or other documents and mount/la

Accept customer calls and return customer. Handle incoming customer service calls. Work and learn from management teams to stay up to date on new products, services, and policies.

Our cashiers leave a lasting impression and transform first-time shoppers into loyal Wegmans customers!What will I do? * Engage customers in friendly conversation while making eye contact and smiling * Accurately and efficiently scan customers' grocery items and complete monetary transactions * Pro

Accept customer calls and return customer. Handle incoming customer service calls. Dispatch incoming customer phone calls.

The direct sales representative will build relationships with residential customers within our serviceable footprint. Identify and sell appropriate products and services to meet the customer’s needs. Engage in technical discussions with potential customers through demonstrations and presentations.

Accept customer calls and return customer. Handle incoming customer service calls. Work and learn from management teams to stay up to date on new products, services, and policies.

The direct sales representative will build relationships with residential customers within our serviceable footprint. Identify and sell appropriate products and services to meet the customer’s needs. The Direct Sales Representative is responsible for acquiring new customers for a top telecommunica

Accept customer calls and return customer. Handle incoming customer service calls. Dispatch incoming customer phone calls.

The direct sales representative will build relationships with residential customers within our serviceable footprint. Identify and sell appropriate products and services to meet the customer’s needs. Engage in technical discussions with potential customers through demonstrations and presentations.

Handle incoming customer service calls. Accept customer calls and return customer. Dispatch incoming customer phone calls.

The direct sales representative will build relationships with residential customers within our serviceable footprint. Identify and sell appropriate products and services to meet the customer’s needs. Engage in technical discussions with potential customers through demonstrations and presentations.

Our cashiers leave a lasting impression and transform first-time shoppers into loyal Wegmans customers!What will I do? * Engage customers in friendly conversation while making eye contact and smiling * Accurately and efficiently scan customers' grocery items and complete monetary transactions * Pro

Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions. As a One Medical Lab Services Specialist/ Member Support Specialist at one of our offices, youll provide an exceptional experience for our patients and

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily.Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.Be responsible Cashier, Stocker, Manufacturing, Retail.

Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions. As a One Medical Phlebotomist/Administrative Assistant (internally know as a Lab Services Specialist/ Member Support Specialist) at one of our offices,

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily.Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.Be responsible Cashier, Stocker, Manufacturing, Retail.

Proven record of success Ambition and exceptional work ethic Ability to excel in a high-energy, fast-paced environment Excellent interpersonal skills and persuasive communication skills Proven ability to work effectively as part of a team Additional Information Due to the nature of our business and

This is an excellent opportunity for someone with strong clerical skills and a commitment to public service to join a dedicated administrative team.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily.Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.Be responsible Cashier, Stocker, Manufacturing, Retail.

Receive, review, and prepare documents for copying, printing, or exporting from PDF, Disc, or USB devices Scan documents to PDF, Disc, or USB Collate and bind assorted size documents using tape binding, hole punching, or stapling machines Print maps, posters, or other documents and mount/laminate on

Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.Our core values capture that spirit as we work to improve lives by do

Weekend Rotation:Generally, 1 in 7 weekends are required (based on business demand)Minimum QualificationsHigh School Diploma or GED2 year of sales experience, mechanical service, customer service, food service or hospitality industry-related experienceAvailability to provide emergency assistance to

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily.Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.Be responsible Cashier, Stocker, Pet Care, High School, Manufactur

Petco - 6135 Junction Blvd [Retail Cashier / Team Member] As a Cashier at Petco, you'll: Perform all aspects of point-of-sale service, e. Perform the daily balance of cash drawer as necessary; Complete cash register transactions as well as guest carry-out service consisting of merchandise weighing;

Perform a range of general administrative activities, as well as facilities/space management, customer support services, resource distribution, acquisition support, and human resources support.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily.Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.Be responsible Cashier, Stocker, Pet Care, High School, Manufactur

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily.Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.Be responsible Cashier, Stocker, Manufacturing, Retail.

Master Maid Sailors' services and internal management systems in order to service our customers quickly and accurately. Deliver exceptional customer service over different mediums including phone, email, text, and live chat. Previous experience working in a call center environment or customer servic

As an Operations Generalist, you'll ensure our merchandising and inventory strategies are executed across the Pet Care Center utilizing our Petco processes.You will ensure the efficient and effective operations of the Pet Care Center to meet the needs of the guest and their pet/s.You'll work the tru

As an Operations Generalist, you'll ensure our merchandising and inventory strategies are executed across the Pet Care Center utilizing our Petco processes.You will ensure the efficient and effective operations of the Pet Care Center to meet the needs of the guest and their pet/s.You'll work the tru

Interacts with customers and resolves customer complaints in a friendly, service-oriented manner. Serves customers in a friendly, efficient manner following outlined steps of service. Together we build innovative food service concepts and serve fresh, local and nutritious meals at over 270 college c

Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.Our core values capture that spirit as we work to improve lives by do

As the Customer Service Representative, you will play a crucial role in supporting our customers by enhancing their experience while also supporting your team. Customer Insight: Deep understanding of customer behavior and needs. Process Improvement: Skilled in optimizing customer service operations.

Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.Our core values capture that spirit as we work to improve lives by do

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Customer Service Representative Minimum Qualificat

Petco - 1610 AVE Y [Retail Cashier / Team Member] As a Cashier at Petco, you'll: Perform all aspects of point-of-sale service, e. Perform the daily balance of cash drawer as necessary; Complete cash register transactions as well as guest carry-out service consisting of merchandise weighing; Adhere t

Every day, Bilingual Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of New Yorkers who need to maneuver through complex healthcare plans. To prepare you for this role, Maximus provides paid, com

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily.Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.Be responsible Cashier, Stocker, Manufacturing, Retail.

The Bureau of Customer Services is seeking to hire five Clerical Associate Level IV to serve as Customer Service Representatives in the Call Center. Candidates will also be responsible for entering clear and concise notes on customer accounts, and being courteous and professional to customers, Super

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily.Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.Be responsible Cashier, Stocker, Pet Care, High School, Manufactur

Licensing seeks a Senior Customer Service Representative to join the Intake team, with strong customer service, communications, and organizational skills. Senior Customer Service Representative. Provide high-volume customer service to licensing applicants in person and via phone;.

Petco - 780 Rte 3 Westbound [Retail Cashier / Team Member] As a Cashier at Petco, you'll: Perform all aspects of point-of-sale service, e. Perform the daily balance of cash drawer as necessary; Complete cash register transactions as well as guest carry-out service consisting of merchandise weighing;

Customer Service Representative, Bilingual. The Customer Service Representative, Bilingual, assists members, physicians, hospitals, revenue agencies and other healthcare providers with member benefits, eligibility, claims inquiry, claim reconsiderations and appeals. The Customer Service Representati

The companies we work with pay us for the services we provide to find the right people for their job openings.

Airline Customer Service Representative in JFK Airport. Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to Domestic and International Airlines at JFK (JFK International Airport). Hallmark Aviation has earned a reputation for pro

The companies we work with pay us for the services we provide to find the right people for their job openings.

Your Role: As Customer Service Representative for C&E, your primary responsibilities will be to respond to members of the general public promptly and courteously; track customer inquiries, and provide owners, file representatives, and attorneys with status updates on pending compliance dockets in a

This is an excellent opportunity for someone with strong clerical skills and a commitment to public service to join a dedicated administrative team.

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Customer Service Representative Minimum Qualificat

The companies we work with pay us for the services we provide to find the right people for their job openings.

This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service. We are proud to make a positive differe

Our cashiers leave a lasting impression and transform first-time shoppers into loyal Wegmans customers!What will I do? * Engage customers in friendly conversation while making eye contact and smiling * Accurately and efficiently scan customers' grocery items and complete monetary transactions * Prop

Interacts with customers and resolves customer complaints in a friendly, service-oriented manner. Customer service skills and basic computer skills required. Serves customers in a friendly, efficient manner following outlined steps of service.

Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location. Please note: this is a customer-facing role, and requir

At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Graphic Designer And Customer Service Representative. We are looking for a Graphic Designer and Customer Service Representative who p

New York Institute of Technology's six schools and colleges offer undergraduate, graduate, and professional degree programs in in-demand disciplines including computer science, data science, and cybersecurity; biology, health professions, and medicine; architecture and design; engineering; IT and di

Provide superior service when assisting customers at the point of sale/checkout area; build repeat business through customer satisfaction. We are passionate about customer service and developing long-term customer relationships. Sincere interest in helping customers and driving world-class customer

End Date if Temporary: up to 4 months.The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training.The above hiring range represents the Univers

Customer Service Representative. Maximus continues to search for full-time onsite customer service representatives who will assist in processing consumer applications at our client's office in Elizabeth, NJ.

EQ offers a comprehensive product set, including transfer agency services, cap table management, equity compensation services, proxy solicitation and advisory services, private company solutions and bankruptcy claims administration services. Excellent verbal and written communication skills and cust

Deliver excellent service to various customers from different market applications (LED architectural lighting, LED signage lighting) via close cooperation with various internal and external stakeholders. Customer Service Representative. And we need a meticulous, proactive and resourceful full-time C

Excellent customer-service, communication, and interpersonal skills. At CUIMC, we are leaders in teaching, research, and patient care and are proud of the service and support we provide to our community. The Admin Assistant will play an integral role in providing clinical and administrative support

Customer Service Representative - THIS IS SPARTA. Customer Service Representative THIS IS SPARTA!!!. Customer Service Representative - Management Potential.

Collaborate with Branch Manager / Relationship Manager in support of prospect and customer calls to develop customer onboarding plan, including set-up of products and services. Support customer retention and acquisition programs by partnering with related Cathay department colleagues to proactively

Interacts with customers and resolves customer complaints in a friendly, service-oriented manner. Serves customers in a friendly, efficient manner following outlined steps of service. Maintains sanitation standards in the preparation, service and dining room facilities.

This is an excellent opportunity for someone with strong clerical skills and a commitment to public service to join a dedicated administrative team.

CASHIER/FOOD SERVICE WORKER/BARISTA. Provides service in all retail areas, including cashiering and line serving. Serves hot and cold items to customers.

Job Description Job Description We are seeking a reliable, organized, and proactive Legal Assistant / Receptionist to join our team.This dual-role position is ideal for someone who enjoys both front-desk responsibilities and hands-on support in a legal setting.You will be the first point of contact

These duties include cashiering, hot and cold beverage service, cold food preparation, concession snack item service, stocking of refrigerators and shelves, buffet set up and maintenance for events and cleanliness and sanitation duties of the work area and dining space. Offers the highest level of c

Job Description Job Description We are seeking a reliable, organized, and proactive Legal Assistant / Receptionist to join our team.This dual-role position is ideal for someone who enjoys both front-desk responsibilities and hands-on support in a legal setting.You will be the first point of contact

Interacts with customers and resolves customer complaints in a friendly, service-oriented manner. Serves customers in a friendly, efficient manner following outlined steps of service. Performs cashiering duties, including general food service work.

As a Customer Service Representative, you will help drive the continued success by providing reliable and impeccable preventive maintenance service. We're looking for a Remote Customer Service. Provide excellent customer service and demonstrate a passion for helping others.

Interacts with customers and resolves customer complaints in a friendly, service-oriented manner. Serves customers in a friendly, efficient manner following outlined steps of service. Because this position requires you to perform services in an educational facility, there may be periods when the Com

Customer Service Specialist Remote Job Duties: • Quickly getting up to speed on Occipital products as it relates to Augmented Home and their technical foundations. Addressing any customer trends by creating new support content (e. C

Customer Service & Sales - Greets and assists customers while providing excellent customer service. Meets established performance standards for the role on a consistent basis, including (but not limited to) the company's iCAP program, product and service sales, customer service, profit, productivity

This position is for a dedicated Airport Customer Service Rep, where you will manage simple records and enter information accurately, help organize and maintain a tidy workspace, and work with supervisors to meet daily goals. Additional duties include support returns and exchanges in a timely manner

Provide the highest quality of service to customers at all times. The Food Service Cashier is responsible handling cash and credit transactions from customers. Operate a cash register (or equivalent) including: receive payment of cash, make change, and issue receipts or tickets to customers.

We’re seeking a motivated Customer Service Rep, where you will learn company products and services to better assist others, coordinate with other departments when needed, and handle orders, shipments, and basic inventory checks. Additional duties include assist with packaging, labeling, and prepar

Nesco Resource is looking for a detail-oriented Customer Service Representative for our client to manage domestic and international customer accounts. Customer Service Representative. This role involves order entry, logistics coordination, invoicing, and customer communication to ensure accurate, on

Other duties include work collaboratively across teams and departments, gain knowledge of company offerings to better serve clients, support the preparation and delivery of goods or services, respond promptly to inquiries and resolve basic issues, assist with processing returns and exchanges, along

Airline Customer Service Representative in JFK Airport (Mandarin Speaker PM Shifts) $19. Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to Domestic and International Airlines at JFK (JFK International Airport). Hallmark Aviatio

Be part of our company as a Airport Customer Service Rep, where you will support returns and exchanges in a timely manner, respond to questions by phone, email, or in-person, and learn company products and services to better assist others. Additional duties include manage simple records and enter in

Customer Service Representative.

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.

As a CSR (customer sales representative), the goal is to assist and help resolve all customer needs as quickly and accurately as possible. Answer all incoming concerns/needs from all customers. Provide customers with invoice copies.

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

Takes full ownership of customer inquiries to help support the retention and further growth of our firm by supporting direct Manager, Commercial Banking and Banking teams with the daily processing of customer information and requests. Passion for providing white glove customer service. Customer Serv

We’re looking for a Remote Customer Service Rep to work collaboratively across teams and departments, support the preparation and delivery of goods or services, and gain knowledge of company offerings to better serve clients. Other duties include adapt to shifting priorities and business needs, ma

Customer Service: Uphold our "SPEAR-IT" standards by providing 5 Star customer service to fellow employees and to our clients, patients and referral sources. Spear is seeking a passionate and reliable remote Customer Service Representative. Customer Service Representative.

This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service. This is an outdoor combination role, wh

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

Airline Customer Service Representative at EWR Airport. Hallmark Aviation Services seeks to build a diverse team of highly motivated individuals to provide outstanding service to International Airlines at Austin-Bergstrom International Airport (AUS). Hallmark Aviation has earned a reputation for pro

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.

We have an opening for a full time Cashier/Food Service Worker position. Provides service in all retail areas, including cashiering and line serving. Serves hot and cold items to customers.

As a Customer Service Representative, you will help drive the continued success by providing reliable and impeccable preventive maintenance service. We're looking for a Remote Customer Service. Provide excellent customer service and demonstrate a passion for helping others.