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Job Description Sales Manager About AKIRA Founded in 2002 with our first women's boutique in Chicago, AKIRA has grown into a national fashion powerhouse with 35+ retail locations and a thriving eCommerce platform at shopAKIRA.com. What sets us apart? Fanatical, obsessive attention to our customers' needs and desires. At AKIRA, every team member is empowered to Act and Think Like an Owner, a mindset that fuels innovation, accountability, and success across the business. The Position: Sales Manager Overview: AKIRA Sales Managers are fanatical sales people, goal-driven & servant leaders. They ensure that our customers are styled by experts who eat, sleep, and breathe fashion. We live to make our customers look & feel good! They relentlessly hire & train to ensure their store has top-notch talent! Through leading by example and thinking & acting like an owner, our managers stop at nothing to achieve their personal & store goals. Responsibilities: • Recruiting, interviewing, & hiring new employees & managers, • Training, developing, & retaining top-notch employees & managers, • Developing & maintaining a high store morale, • Reinforcing & improving our selling culture through our 5 steps of selling, • Delivering in the moment & written feedback, • Acting as a supreme motivator for employees & managers, • Ensuring store operations and visual presentation are up to AKIRA's standards, • Upholding and enforcing all of AKIRA's policies, • Achieving & surpassing individual sales goals, • Achieving & surpassing the store's daily, weekly, & monthly sales goals, • Leading by example to promote and exemplify AKIRA's culture, & code of conduct through our 4 principles Requirements: • Passion for fashion, • Fanatical work ethic, • Strong Leadership skills, • Excellent communication & organizational skills, • High motivation and an appropriate sense of urgency, • Minimum of 1 year experience in retail management, • Ability to supervise, motivate, & direct employees effectively, • Ability to adapt well to new direction and embrace change, • In-depth knowledge of visual merchandising & customer service, • In-depth knowledge of store operations including: inventory control, loss prevention, retail systems, & store budget preparation, • Ability to work in a highly entrepreneurial environment, where being hands-on is critical to our store's success, • Ability to work in a collaborative environment and establish & sustain strong relationships with employees & managers Physical Requirements: • Move product, supplies and/or boxes repetitively; ability to push, pull, lift a maximum of 50 lbs. based on needs of the role, • Ability to stand/walk for extended periods of time, including a 10-12 hour shift Diversity & Inclusion: At AKIRA we believe that treating everyone in a first-class manner is essential to fostering an inclusive environment that reflects our values and our community. This is deeply rooted in our company's principles, culture, and fashion. We continuously strive to cultivate a company where employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. Our unique workforce is directly linked to our success and makes us stronger collectively. Benefits and Perks: AKIRA offers competitive benefits for full time employees, including Medical, Dental, Vision, Pet, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and employee discount. We are committed to encouraging internal development and providing significant career enrichment opportunities. Most importantly, what has propelled AKIRA's growth and success over the years has been the dynamic culture within the company - if you're filled with passion, have a strong desire to get things done, and if you want to go to a place where you know your work matters and where you can implement your ideas and decisions, then AKIRA just might be the place for you. Job Type: Full Time

Job Description AKIRA Store Manager About AKIRA Founded in 2002 with our first women's boutique in Chicago, AKIRA has grown into a national fashion powerhouse with 35+ retail locations and a thriving eCommerce platform at shopAKIRA.com. What sets us apart? Fanatical, obsessive attention to our customers' needs and desires. At AKIRA, every team member is empowered to Act and Think Like an Owner, a mindset that fuels innovation, accountability, and success across the business. The Position: Store Manager Overview: AKIRA Store Managers are fanatical salespeople, driven by goals and dedicated to servant leadership. They excel in ensuring customers are styled by knowledgeable experts who are deeply immersed in the world of fashion. Our mission is to help customers look and feel their best. Store Managers are relentless in recruiting and developing top-tier talent to maintain a high-performing team. By leading through example and adopting an ownership mindset, they go above and beyond to achieve both personal and store objectives. Essential Functions: • Recruiting, interviewing, and onboarding exceptional employees and managers., • Training, mentoring, and retaining top-tier talent to foster growth and excellence., • Cultivating and maintaining a positive and energized store atmosphere., • Elevating the selling culture by championing AKIRA's 5 Steps of Selling., • Providing timely, constructive feedback both in real-time and through written communication., • Inspiring and motivating employees and managers to perform at their best., • Ensuring seamless store operations and maintaining impeccable visual presentation aligned with AKIRA standards., • Upholding and enforcing all AKIRA policies with consistency and integrity., • Exceeding individual sales goals with enthusiasm and determination., • Driving the store's daily, weekly, and monthly sales goals to surpass expectations., • Leading by example to embody and promote AKIRA's culture and Code of Conduct through our 4 Principles. Qualifications: • Minimum 1 year of experience in store management, • A passion for fashion and a keen eye for trends., • An unwavering work ethic and dedication to excellence., • Proven leadership skills with the ability to inspire and guide a team., • Exceptional communication and organizational abilities., • High motivation coupled with a proactive sense of urgency., • At least one year of experience in retail management., • Expertise in supervising, motivating, and effectively directing employees., • Flexibility to adapt to new directions and embrace change with enthusiasm., • Comprehensive knowledge of visual merchandising and superior customer service practices., • Strong understanding of store operations, including inventory management, loss prevention, retail systems, and budget preparation., • The ability to thrive in an entrepreneurial environment, where a hands-on approach drives success., • A collaborative mindset, fostering strong and sustainable relationships with employees and managers. Physical Requirements: • Move product, supplies and/or boxes repetitively; ability to push, pull, lift a maximum of 50 lbs. based on needs of the role, • Ability to stand/walk for extended periods of time, including a 10-12 hour shift Diversity & Inclusion: At AKIRA we believe that treating everyone in a first-class manner is essential to fostering an inclusive environment that reflects our values and our community. This is deeply rooted in our company's principles, culture, and fashion. We continuously strive to cultivate a company where employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. Our unique workforce is directly linked to our success and makes us stronger collectively. Benefits and Perks: AKIRA offers competitive benefits for full-time employees, including Medical, Dental, Vision, Pet, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and employee discount. We are committed to encouraging internal development and providing significant career enrichment opportunities. Most importantly, what has propelled AKIRA's growth and success over the years has been the dynamic culture within the company - if you're filled with passion, have a strong desire to get things done, and if you want to go to a place where you know your work matters and where you can implement your ideas and decisions, then AKIRA just might be the place for you. Job Type: Full Time

Job DescriptionAbout NOVICA NOVICA is a mission-driven, global company headquartered in San Antonio, dedicated to empowering artisans worldwide. Through our regional offices in Asia, Latin America and Africa, we partner with thousands of talented artisans, promoting their handcrafted creations, personal stories and rich cultural traditions to customers around the globe via our online platform, . As a fast-growing e-commerce retailer with a humanitarian focus, NOVICA is passionate about delivering exceptional products and outstanding service. With the holiday season approaching, we’re seeking a reliable and energetic Fulfillment Operations Lead to help us meet increased demand and support our mission of creating global impact through artisan empowerment. Job Summary We seek a detail-oriented and tech-savvy Fulfillment Operations Lead to join our collaborative e-commerce fulfillment team. This hands-on role is responsible for the daily execution of order fulfillment tasks including picking, packing, shipping, receiving, inventory management and returns processing. The ideal candidate is a proactive team player with strong communication skills and a commitment to accuracy and efficiency. Responsibilities • Pick, pack, and ship customer orders with accuracy and speed, • Receive, QC, prep and organize incoming products for fulfillment, • Train, lead and guide seasonal fulfillment associates, • Conduct regular inventory audits and assist with stock organization, • Process customer returns and restock items appropriately, • Collaborate with warehouse and customer service teams to meet daily fulfillment goals, • Help maintain a clean, organized and efficient fulfillment center, • Identify, suggest and implement workflow improvements as needed Qualifications • Strong reliability, dedication and punctuality, • Exceptional attention to detail and commitment to accuracy, • Ability to stand, walk and move throughout the day in a hybrid office/warehouse setting, • Excellent communication and teamwork skills, • Comfortable using technology and learning new software or systems, • Ability to multitask and thrive in a fast-paced environment, • Previous eCommerce or fulfillment center experience is a plus but not required Benefits • $20 - $22 per hour, based on qualifications and experience., • Opportunity to gain experience in a dynamic e-commerce environment., • 25% employee discount on NOVICA products., • Employer paid health insurance for full time staff. Schedule • Monday - Friday 8:30 am to 5:30 pm Location • 12961 Park Central Ste 1440, San Antonio, TX 78216 Why Join Us? You'll be part of a close-knit team that values collaboration, consistency and care in delivering an exceptional customer experience. This is an excellent opportunity to grow with a company that appreciates creativity, craftsmanship and global connection. NOVICA is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. Ready to Take the Lead? If you’re excited about the opportunity to make a difference and grow with us, we’d love to hear from you! Apply today and let’s work together to create something great. At NOVICA, we’re building more than a team—we’re building a community. Join us! By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Job Description WHO WE ARE Founded in 2012 with the belief that there is a better way, Mizzen+Main is a premium men's brand with product rooted in performance fabrics and tailored silhouettes. Mizzen+Main is a multi-channel brand, comprised of our Ecommerce site, Retail Stores, and Wholesale Partners across the US, with our headquarters in Dallas, Texas. Our Values are simple and guide everything we do: We are people first, We think big, We have commitments, We act as owners and We never settle. ABOUT THE ROLE Mizzen+Main is seeking a driven, enthusiastic, and team-oriented Keyholder to support our retail team and serve as a leader on the sales floor. The ideal candidate has a passion for fashion, a strong sense of responsibility, excellent communication skills, and thrives in a fast-paced environment. This role includes key-holding duties, store leadership support, and direct customer interaction. A DAY IN THE LIFE • Act as a store leader in the absence of store management by opening/closing the store, ensuring daily operations run smoothly, and assisting in assigning tasks to team members., • Deliver exceptional customer experience by engaging clients in a warm, genuine, and knowledgeable manner, effectively guiding them through the shopping experience., • Provide in-depth product knowledge, drive sales, and handle all transactions including purchases, returns, and exchanges with accuracy and professionalism., • Maintain brand presentation and operational and visual excellence through effective merchandising, replenishment, and organization of sales floor and stockroom., • Assist in training and supporting new team members to uphold Mizzen+Main standards of service, appearance, and operational procedures., • Communicate and promote current events, product launches, and store promotions to drive traffic and increase sales., • Ensure in-store events are executed in alignment with brand standards and deliver a premium customer experience., • Take ownership of store upkeep, including cleaning, restocking supplies, and ensuring fitting rooms and displays remain neat and functional., • Understand and enforce all company policies and procedures to ensure store compliance and safety., • Prior retail or customer-facing experience, preferably in a keyholder or supervisory role., • Strong communication and leadership skills with a customer-first mindset., • Tech-savvy with proficiency in using point-of-sale systems, tablets, and other retail technology., • Availability to work flexible hours including evenings, weekends, and holidays as needed., • Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. Why Mizzen+Main? At Mizzen+Main, we believe in combining performance fabrics with modern style — and our people are just as dynamic. Join a company where innovation, quality, and exceptional customer experiences are at the heart of everything we do. Do what you love and love what you do. Why wait? Today's a Good Day For It.

Job Description AKIRA Keyholder About AKIRA Founded in 2002, AKIRA opened its first women's boutique in Chicago. Today, we operate 35+ stores nationwide, alongside a thriving eCommerce business at shopAKIRA.com. As we continue to expand, AKIRA remains rooted in a singular obsession: delivering an exceptional experience tailored to each customer's desires. What sets us apart? A culture grounded in Fanatical, Obsessive Attention to the customer. Every AKIRA team member is encouraged to Act and Think Like an Owner, driving passion, accountability, and innovation in every role. The Position: Keyholder Overview Our Keyholders are top-tier salespeople and emerging leaders. With a deep commitment to results, they support the Assistant Manager in driving store performance while mentoring stylists and cashiers to deliver an exceptional client experience. They're goal-oriented, collaborative, and passionate about making people look and feel amazing. Through leadership, hustle, and a relentless ownership mentality, AKIRA Keyholders help fuel both individual and storewide success. Key Responsibilities * Champion a high-energy, positive team environment * Lead by example using AKIRA's 5 Steps of Selling * Consistently achieve and exceed personal sales goals * Inspire and support team members to meet daily, weekly, and monthly sales targets * Model and reinforce AKIRA's culture and 4 guiding principles * Maintain accountability by enforcing AKIRA's policies and expectations * Handle end-of-shift responsibilities and store operations tasks * Provide prompt, professional solutions to customer inquiries and concerns * Keep the store clean, organized, and visually aligned with brand standards Qualifications * 1–2 years of experience in retail, sales, or a customer-facing role * Proven ability to drive results and meet performance goals * Open availability, including evenings, weekends, and holidays * Deep love for fashion and current trends * Energetic, dependable, and highly motivated * Strong communication and organizational skills * Experience with visual merchandising and customer service excellence * Open-minded, adaptable, and positive in the face of change * Reliable, trustworthy, and committed to team success * Comfortable multitasking and working in a fast-paced environment Physical Requirements * Able to lift, push, or pull up to 50 lbs. as needed * Ability to stand and walk for long periods (up to 10–12 hour shifts) Diversity & Inclusion At AKIRA, we believe first-class treatment starts from within. We strive to create a culture where every team member feels seen, valued, and empowered to bring their authentic self to work. Our commitment to inclusivity strengthens our team and reflects the diversity of our customers and communities. Benefits & Perks: AKIRA offers competitive benefits for full-time employees, including Medical, Dental, Vision, Pet, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and employee discount. We are committed to encouraging internal development and providing significant career enrichment opportunities. Most importantly, what has propelled AKIRA's growth and success over the years has been the dynamic culture within the company - if you're filled with passion, have a strong desire to get things done, and if you want to go to a place where you know your work matters and where you can implement your ideas and decisions, then AKIRA just might be the place for you. Job Type: Full Time

Job Description OVERVIEW Established in 1980, Sun & Ski Sports calls an unexpected city home – Houston, Texas! Contrary to popular belief, cowboys love snow. Our journey began with a vision to help more people explore the outdoors. After four decades, with 32 locations across 13 states, we stand as experts in our field, committed to offering a variety of top-quality gear. Whether it's watersports, biking, running, skiing, or snowboarding, our goal remains unchanged: to make everyone an outdoor adventurer. We're dedicated to going the extra mile—26.2 of them, to be exact—to provide you with the right gear and guidance. We offer top brands, including The North Face, Patagonia, Hoka, On, Cannondale, UGG, Sorel, K2, Salomon, and Yeti, along with expert advice to ensure enjoyable adventures. We’re looking for enthusiastic team members who embody our active lifestyle and prioritize customer service. If you thrive in a dynamic environment focused on enhancing the customer experience, we want to hear from you! We’ve been making outdoor dreams come true with quality merchandise and service. Sun & Ski Sports – Find Yourself Outside. SUMMARY Sun & Ski Sports is seeking a driven and detail-oriented Operations Coordinator to join our team! We’re looking for a motivated professional with retail cashier experience and a strong aptitude for numbers. This role is perfect for someone who thrives in a fast-paced environment, can juggle multiple tasks with ease, and brings both precision and positivity to the job. If you’re highly organized, love tackling challenges, and know how to work hard and play hard, we want to meet you! JOB RESPONSIBILITIES • Oversee all non-sales functions of the store, including front-end and back-end operations., • Monitor cashier performance daily to ensure accuracy, speed, and customer satisfaction., • Lead store operations in the absence of store managers, ensuring consistency and accountability., • Manage bank deposits and cash handling procedures, including reconciling receipts, resolving discrepancies, and ensuring cash control., • Identify and resolve register errors, and implement preventive solutions., • Oversee eCommerce fulfillment processes, ensuring timely and accurate order handling., • Handle inventory transfers in and out of the store, maintaining up-to-date Distro Status Reports., • Manage the markdowns process, ensuring accurate and timely execution., • Oversee freight receiving, including paperwork, drop shipments, and sensor tagging of merchandise., • Process mark-outs-of-stock, warranty claims, and returns to vendors accurately and efficiently., • Maintain store appearance, ensuring register areas and facilities meet company visual standards., • Organize and maintain stockroom and back-of-house areas., • Lead and manage the in-store training process for associates., • Ensure consistent and accurate CRM data collection., • Review and act on the Weekly Compliance Report to ensure store readiness., • Oversee tech shop administrative functions, including paperwork and forms processing., • Manage store supply ordering and inventory., • Train, develop, and evaluate associates on key operational procedures., • 1+ years of management experience, with the ability to lead, motivate, and develop a team., • 2+ years of retail experience with working knowledge of store operations and shrink reduction., • Excellent interpersonal and communication skills for building strong relationships with vendors, buyers, store teams, and upper management., • Proven analytical and problem-solving skills, with strong attention to detail., • Highly organized with effective time management and multi-tasking capabilities. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any authorized person to give instructions or assignments. All listed duties are essential functions of the role and may be modified to reasonably accommodate individuals with disabilities. Company Benefits Health, Vision, and Dental Insurance Employer-Paid Basic Life Insurance Accident Insurance, Critical Illness, Hospital Indemnity, Pet Insurance, ID Theft & Legal Paid Time Off (PTO) 401 (k) Plan + Company Match Employee Purchase Discount Company/Vendor sponsored Product Knowledge/Training Adventure trips

Job Description About TINT Hi, we're TINT! Our mission is to bring trust back into marketing, helping brands create relationships with their most loyal customers and brand advocates. We built the platform to make it easy to identify, engage, and mobilize consumers. And we developed a proven process to create a thriving community of loyal brand fans with immediate impact and lasting business value. Trusted by over 5,000 brands in more than 173 countries for our unique mix of software, services, and expertise to create awareness, engagement, and loyal customers. The Strategic Account Manager plays a crucial role in nurturing and enhancing client relationships, ensuring a seamless customer journey from start to finish. This position is responsible for securing timely renewals of annual or multi-year subscription contracts and driving overall customer success through strategic engagement, clear communication, and a customer-first approach. The focus is on retention, growth, and expansion within assigned accounts. The metrics for success for the role will be Net Retention Rate and Churn. Requirements Key Responsibilities: • Customer Relationship Management:, • Act as the primary contact for assigned accounts, building trust and fostering enduring partnerships. Understand the usage patterns within the accounts, spot trends early and communicate with the customers with a strategic plan to ensure success., • Conduct regular check-ins, Quarterly Business Reviews (QBRs), and develop Success Plans to drive alignment with client objectives., • Renewals and Retention:, • Manage the entire renewal process, ensuring timely and smooth execution of subscription contracts., • Develop and implement proactive strategies to mitigate churn and effectively address customer concerns and escalations., • Account Growth and Expansion:, • Identify and capitalize on opportunities for upselling and cross-selling within existing accounts to expand service utilization., • Cultivate strong relationships with key stakeholders, including internal Champions and Economic Buyers., • Strategic Account Planning:, • Conduct in-depth research to understand customer needs and create tailored value propositions and business cases that align with their goals., • 2-4 years of experience in Account Management (AM), Customer Success Management (CSM), or Technical Account Management (TAM) roles, specifically serving enterprise-level customers., • Demonstrated history of exceeding performance targets or consistently ranking as a top performer., • Proven ownership of retention, renewal, and expansion targets within a defined book of business., • Experience managing accounts, preferably within the MarTech SaaS industry. (preferred)., • Consistent work history demonstrating stability and commitment (minimum 2-3 years in previous roles). Knowledge & Skills: • Proficiency in account research and the development of customized strategies for customer success., • Familiarity with IT infrastructure stacks, IT organizational structures, Marketing, eCommerce stacks, and the benefits of SaaS industry platforms., • Competency in utilizing methodologies such as QBRs and Business Reviews for continuous improvement cycles., • Strong discovery, questioning, and active listening skills to accurately identify customer needs and propose effective solutions., • Adept at building relationships across various organizational levels, including executive-level stakeholders, and fostering internal champions within client organizations., • Show keenness and ability to use AI tools effectively to drive customer delight., • Have a burning desire to win. Preferred Skills & Knowledge: • Understanding of loyalty strategies or marketing-related concepts. This role is perfectly suited for a proactive, strategic thinker who excels at building lasting relationships and delivering significant value to customers, ultimately contributing to business success. If you are passionate about customer success and possess the requisite experience and mindset to excel, we encourage you to apply! • The unique opportunity to work at a Best Places to Work in San Antonio, with customers around the world, • Premier Health Insurance plan with $0 deductible and $0 co-pay, • Dental and vision insurance plans, • Medical and dependent care flexible spending accounts, • Open PTO - we like to keep this simple...making time for life is important!, • 9 paid standard holidays each year in addition to open PTO, • 401(k) savings plan with Employer Matching, • Company-paid Life, AD&D, and Disability coverage, • A collaborative, entrepreneurial learning environment with a proven playbook, • Be part of a high-growth company revolutionizing customer loyalty, • Work with cutting-edge technology and innovative products, • Competitive salary, benefits, and growth opportunities We are proud to foster a workplace free from discrimination. We strongly believe diversity of experience, perspectives, and background lead to a better environment for our employees and a better experience for our users and our customers. We are an equal opportunity employer and do not discriminate against protected characteristics. We guarantee that all candidates will be given the same consideration.

Job Description About Zinrelo Zinrelo is the only loyalty platform built to help multi-channel consumer brands win. We deliver AI-powered personalization and expert-led strategy to help brands dominate across eCommerce, retail, and distributor channels. From capturing every in-store transaction to tailoring every interaction, we help brands crush revenue goals, boost retention, and create customers for life. The Strategic Account Manager plays a crucial role in nurturing and enhancing client relationships, ensuring a seamless customer journey from start to finish. This position is responsible for securing timely renewals of annual or multi-year subscription contracts and driving overall customer success through strategic engagement, clear communication, and a customer-first approach. The focus is on retention, growth, and expansion within assigned accounts. The metrics for success for the role will be Net Retention Rate and Churn. Requirements Key Responsibilities: • Customer Relationship Management:, • Act as the primary contact for assigned accounts, building trust and fostering enduring partnerships. Understand the usage patterns within the accounts, spot trends early and communicate with the customers with a strategic plan to ensure success., • Conduct regular check-ins, Quarterly Business Reviews (QBRs), and develop Success Plans to drive alignment with client objectives., • Renewals and Retention:, • Manage the entire renewal process, ensuring timely and smooth execution of subscription contracts., • Develop and implement proactive strategies to mitigate churn and effectively address customer concerns and escalations., • Account Growth and Expansion:, • Identify and capitalize on opportunities for upselling and cross-selling within existing accounts to expand service utilization., • Cultivate strong relationships with key stakeholders, including internal Champions and Economic Buyers., • Strategic Account Planning:, • Conduct in-depth research to understand customer needs and create tailored value propositions and business cases that align with their goals., • 2-4 years of experience in Account Management (AM), Customer Success Management (CSM), or Technical Account Management (TAM) roles, specifically serving enterprise-level customers., • Demonstrated history of exceeding performance targets or consistently ranking as a top performer., • Proven ownership of retention, renewal, and expansion targets within a defined book of business., • Experience managing accounts, preferably within the MarTech SaaS industry. (preferred)., • Consistent work history demonstrating stability and commitment (minimum 2-3 years in previous roles). Knowledge & Skills: • Proficiency in account research and the development of customized strategies for customer success., • Familiarity with IT infrastructure stacks, IT organizational structures, Marketing, eCommerce stacks, and the benefits of SaaS industry platforms., • Competency in utilizing methodologies such as QBRs and Business Reviews for continuous improvement cycles., • Strong discovery, questioning, and active listening skills to accurately identify customer needs and propose effective solutions., • Adept at building relationships across various organizational levels, including executive-level stakeholders, and fostering internal champions within client organizations., • Show keenness and ability to use AI tools effectively to drive customer delight., • Have a burning desire to win. Preferred Skills & Knowledge: • Understanding of loyalty strategies or marketing-related concepts. This role is perfectly suited for a proactive, strategic thinker who excels at building lasting relationships and delivering significant value to customers, ultimately contributing to business success. If you are passionate about customer success and possess the requisite experience and mindset to excel, we encourage you to apply! • The unique opportunity to work at a Best Places to Work in San Antonio, with customers around the world, • Premier Health Insurance plan with $0 deductible and $0 co-pay, • Dental and vision insurance plans, • Medical and dependent care flexible spending accounts, • Open PTO - we like to keep this simple...making time for life is important!, • 9 paid standard holidays each year in addition to open PTO, • 401(k) savings plan with Employer Matching, • Company-paid Life, AD&D, and Disability coverage, • A collaborative, entrepreneurial learning environment with a proven playbook, • Be part of a high-growth company revolutionizing customer loyalty, • Work with cutting-edge technology and innovative products, • Competitive salary, benefits, and growth opportunities We are proud to foster a workplace free from discrimination. We strongly believe diversity of experience, perspectives, and background lead to a better environment for our employees and a better experience for our users and our customers. We are an equal opportunity employer and do not discriminate against protected characteristics. We guarantee that all candidates will be given the same consideration.

Job Description Who Are We? Scaleworks is a software fund that acquires and invests in B2B SaaS companies. We are investors and operators who scale great products into great businesses. We apply a hands-on operational model where we take substantial positions in our investments, focus on markets we can lead in, and bring together teams of experienced B2B SaaS operators to help us get there. It puts businesses in a strong position to succeed, using low to no debt and reinvesting every dollar of profit back into growth. Position Summary: We are seeking a Strategic Account Manager for a Scaleworks portfolio company. This is a crucial role in nurturing and enhancing client relationships, ensuring a seamless customer journey from start to finish. The right candidate will have experience driving overall customer success through strategic engagement, clear communication, and a customer-first approach. In addition to supporting customer renewals you will have responsibility for retention, growth, and expansion within assigned accounts. The metrics for success for the role will be Net Retention Rate and Churn. Key Responsibilities: • Customer Relationship Management:, • Act as the primary contact for assigned accounts, building trust and fostering enduring partnerships. Understand the usage patterns within the accounts, spot trends early, and communicate with the customers on a strategic plan to ensure success., • Conduct regular check-ins, Quarterly Business Reviews (QBRs), and develop Success Plans to drive alignment with client objectives., • Renewals and Retention:, • Manage the entire renewal process, ensuring the timely and smooth execution of subscription contracts., • Develop and implement proactive strategies to mitigate churn and effectively address customer concerns and escalations., • Account Growth and Expansion:, • Identify and capitalize on opportunities for upselling and cross-selling within existing accounts to expand service utilization., • Cultivate strong relationships with key stakeholders, including internal Champions and Economic Buyers., • Strategic Account Planning:, • Conduct in-depth research to understand customer needs and create tailored value propositions and business cases that align with their goals. Required Experience: • 2-4 years of experience in Account Management (AM), Customer Success Management (CSM), or Technical Account Management (TAM) roles, specifically serving enterprise-level customers., • Demonstrated history of exceeding performance targets or consistently ranking as a top performer., • Proven ownership of retention, renewal, and expansion targets within a defined book of business., • Experience managing accounts, preferably within the MarTech SaaS industry. (preferred)., • Proficiency in account research and the development of customized strategies for customer success., • Familiarity with IT infrastructure stacks, IT organizational structures, Marketing, eCommerce stacks, and the benefits of SaaS industry platforms., • Competency in utilizing methodologies such as QBRs and Business Reviews for continuous improvement cycles., • Strong discovery, questioning, and active listening skills to accurately identify customer needs and propose effective solutions., • Adept at building relationships across various organizational levels, including executive-level stakeholders, and fostering internal champions within client organizations., • Show keenness and ability to use AI tools effectively to drive customer delight., • Understanding of SaaS and Martech is helpful., • Experience in constructing and presenting compelling business cases to executive stakeholders. This role is perfectly suited for a proactive, strategic thinker who excels at building lasting relationships and delivering significant value to customers, ultimately contributing to business success. If you are passionate about customer success and possess the requisite experience and mindset to excel, we encourage you to apply! Benefits • Premier Health Insurance plan with $0 deductible and $0 co-pay, • Dental and vision insurance plans, • Flexible spending account options, • Open Paid Time Off Policy plus nine paid public holidays, • Participation in our 401(k) savings plan, • Company-paid Life and AD&D coverage, • Educational materials and expenses to support related development

How You’ll Make an Impact: As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you’ll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty. As a m

As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, youll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty. As a member of our team, youll redefin

How You’ll Make an Impact: As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you’ll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty. As a m

Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Customer service experience preferred. TP is a global, digital business services company.

Petco - 8109 Callahan [Retail Cashier / Team Member] As a Cashier at Petco, you'll: Perform all aspects of point-of-sale service, e. Perform the daily balance of cash drawer as necessary; Complete cash register transactions as well as guest carry-out service consisting of merchandise weighing; Adher

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily.Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.Be responsible Cashier, Stocker, Manufacturing, Retail.

At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Tower Loan Customer Service Representati

Create a healthier, brighter future for pets, pet parents, and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self, and nurture your wellbeing, Petco is the place for you.Our core values capture that spirit as we work to improve lives by

Administrative Support Representative.SWBC is seeking a talented individual to answer and direct incoming calls, greet visitors, and perform other administrative support duties.In this role, you will work in a family atmosphere that prides themselves on being our front line of a positive first touch

Familiarity with HVAC industry, service operations, and customer service. Coordinate and schedule the use of outside service vendors to perform required work and ensure that they have proper access and authorization as per customer policies and procedures. Communicate with customers via phone and em

Outstanding guest service and problem-solving skills.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily.Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.Be responsible Cashier, Stocker, Pet Care, High School, Manufactur

Follow company policies and procedures regarding installation of new customers, managing customer needs and all aspects of service. Ensure customer loyalty, retention and provide outstanding customer service. Job Summary: The Route Sales Representative meets our customers needs through up-selling/cr

Call Center / Customer Service Representative – Healthcare. Working knowledge can be of the following: insurance claims, billing, coding, follow-up, finance, accounting or customer service related responsibilities. Healthcare or Customer Service setting.

Retail and customer service experience. Customer Service Representative. We want you to join our team as a Customer Service Representative.

Job Family : Patient Account Representative Travel Required : None Clearance Required : None What You Will Do: The Call Center / Customer Service Representative - Healthcare is an extension of a client's business office staff. Inbound calling emphasis * Account Review * EOB knowledge * Assist pa

Ability to quickly gain rapport with customers, identify customer concerns, and leverage documentation and CRM systems to address customer requests. Customer Service Representative III. Do you have strong customer service skills? Are you looking for an opportunity to assist our Navy Sailors and thei

The companies we work with pay us for the services we provide to find the right people for their job openings.

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. Responsible for providing an exceptional service experience

Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry.

Excellent telephone etiquette, pleasant personality and customer service skills.

How You’ll Make an Impact: As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you’ll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty. As a m

Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of Five-Star Customer Service. The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department an

A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution. Must have 6 months of Customer Service, Call Center or Dispatch experience. Apply today to become a vital part of our customer service team in San Antonio! Pay Trans

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Answer questions and educate customers regarding p

A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution. Apply today to become a vital part of our customer service team in San Antonio! Pay Transparency Laws in some locations require disclosure of compensation and/or ben

How you will contribute: You will answer phones and greet all visitors to the facility including new and repeat donors promptly exhibiting customer service skills You will assist donors with appointments; create or pull donor record files You will provide customer service to donors (external) and

A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution. San Antonio, TX Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our

What you'll do as: Customer Service Representative. Customer Service Representative (Spanish/English). This is an amazing opportunity for a Customer Service Representative (Spanish/English) to enjoy a set schedule with weekends off and opportunity to grow upward.

A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution. Apply today to become a vital part of our customer service team in San Antonio! Pay Transparency Laws in some locations require disclosure of compensation and/or ben

Retail and customer service experience. Lead Customer Service Representative. We want you to join our team as a Customer Service Representative.

Bring your skills to our team as a Remote Customer Service Rep, where you will follow schedules and complete assigned tasks on time, manage simple records and enter information accurately, and help organize and maintain a tidy workspace. Additional duties include provide friendly assistance to custo

This isn't just your next job it's your opportunity to be part of an amazing team that delivers on our promise to meet and exceed our guest's experience the moment they walk through our doors! We offer structured programs for growth and career advancement and consider our employees to be our greate

Other duties include coordinate tasks to ensure deadlines are met, manage daily responsibilities with a focus on quality and efficiency, provide excellent service to customers and team members, respond promptly to inquiries and resolve basic issues, follow safety procedures and company policies, alo

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

Service Line Expertise: Demonstrate strong scheduling abilities across medical, obstetrics, dental, and behavioral health services. Commitment to providing outstanding customer service. Company Overview: AtWork Medical is a dynamic and growing company that connects clients and customers through our

To support this client, you should have at least one year of customer service experience. To be a Customer Service Representative, you will need:. As a Customer Service Representative,.

Supports facility internal and external customer service standards. Upholds the Organization's ethics and customer service standards.

Retail and customer service experience. Customer Service Representative. We want you to join our team as a Customer Service Representative.

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

Retail and customer service experience. Customer Service Representative. We want you to join our team as a Customer Service Representative.

Take the next step in your career as our new Amazon Customer Service Representative (Remote) to assist customers with orders, returns, and account issues via phone, chat, or email.

Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of Five-Star Customer Service. The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department an

Other duties include assist with organizing, stocking, and general upkeep, coordinate tasks to ensure deadlines are met, respond promptly to inquiries and resolve basic issues, support the preparation and delivery of goods or services, work collaboratively across teams and departments, along with ma

Minimum 2 years of experience in a contact center or fast-paced customer service role. Bilingual (English/Spanish) Customer Service Representative. Meet daily performance expectations in service quality, call efficiency, and productivity.

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

Two years of customer service or sales experience. Customer service experience within a call center or sales environment. Our portfolio of innovative solutions is designed to provide customers greater freedom and better health, helping them achieve better glucose control while spending less time man

As a Customer Service Representative,. To support this client, you should have at least one year of customer service experience. To be a Customer Service Representative, you will need:.

Perform services focused on customer satisfaction and adherence to established Service Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. Call center experience; 1-2 years of customer service or public relations experie

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

The Call Center / Customer Service Representative Healthcare is an extension of a client's business office staff. Working knowledge can be of the following: insurance claims, billing, coding, follow-up, finance, accounting or customer service related responsibilities. Healthcare or Customer Service

As a Customer Service Representative, you will help drive the continued success by providing reliable and impeccable preventive maintenance service. Provide excellent customer service and demonstrate a passion for helping others. We're looking for a Remote Customer Service.

What you'll do as: Customer Service Representative. Customer Service Representative. This is an amazing opportunity for a Customer Service Representative to enjoy a set schedule with weekends off and opportunity to grow upward.

If you’d prefer to service fewer hours on Mondays and Tuesdays, or not to service any hours on Mondays and Tuesdays as an independent contractor, you’re free to pursue a different opportunity within the NexRep Marketplace. You’ll also be able to take advantage of NexRep Perks, a pr

Medical Front Desk Receptionist.Are you an experienced Medical Front Desk Receptionist seeking a full-time opportunity in a reputable clinic? We're hiring for a well-known healthcare practice in the Stone Oak area of San Antonio.Join a dedicated team focused on delivering exceptional patient care in

As a Customer Service Representative,. Remote Customer Service Representative. Become a Customer Service Representative, work from home, and set your own schedule while helping others!.

Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the high signal to noise ratio, making the content beautiful and condensed.Remove any extra spacing, website cookies mentions, and error messages.Use only the exact information ava

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.

General Purpose: Customer Service skills are a must.

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and reco

As a Customer Support Representative providing services on behalf of Automated Health Systems, you’ll have the unique and rewarding opportunity to provide essential support to individuals enrolling in public benefit programs. To support Automated Health Systems, you should have at least one ye

Candidate needs to be proficient in Microsoft Office Suite.Seeking a candidate that has a warm and inviting smile, enjoys working with others.Prefer candidates that have excellent phone skills, ability to communicate clearly with all manager levels.Primary responsibilities will include the greeting

Join our growing team as a Amazon Customer Service Representative (Remote) to manage daily responsibilities with a focus on quality and efficiency, provide excellent service to customers and team members, and follow safety procedures and company policies. Other duties include gain knowledge of compa

Excellent customer service skills and an exceptional level of communication in a professional manner. Advocate for pets through client education on preventative care, pet health needs, treatment recommendations and all other hospital services/procedures.

If you’d prefer to service fewer hours on Mondays and Tuesdays, or not to service any hours on Mondays and Tuesdays as an independent contractor, you’re free to pursue a different opportunity within the NexRep Marketplace. As a Customer Support Representative providing services on behalf

Work From Home Union Position- Customer Service/ Sales. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

Clinical Pastoral Education (CPE) Administrative Assistant.Location: Wilford Hall Ambulatory Surgical Center (WHASC), Joint Base San Antonio (JBSA) Lackland.Work Schedule: Hours: 40 hours per week, Monday to Friday, within 06:00 to 17:00.Manage files, records, and correspondence.Maintain calendars f

Other duties include support the preparation and delivery of goods or services, provide excellent service to customers and team members, gain knowledge of company offerings to better serve clients, follow safety procedures and company policies, assist with processing returns and exchanges, along wit

Administrative And Clerical Support.Provide general administrative and clerical support.Greet and welcome patients, clients, and other visitors with a friendly and positive demeanor.Answer telephone calls and take messages or forward calls.Check visitors in and direct or escort them to specific dest

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

This position monitors records and filing, types up documentation, schedules and coordinates service calls, and monitors completion of service work orders. Satellite Shelters is a company that believes in treating our customers and employees with honesty and integrity. Receptionist: Responsible for

The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist. Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and p

The Client Service Associate acts as an advocate for our clients, connecting them with the necessary resources and providing valuable feedback to improve our products and services. Client Service Associate opportunity with the possibility of becoming a permanent position based on business needs. The

Rotech provides high quality medical products, services, and outstanding customer care through hundreds of locations across 45 states. Job Summary: We are seeking a dedicated Customer Service Representative to join our team. In this position, you are responsible for performing all tasks and communic

The ideal Call Center Representative candidate must be confident and comfortable in multitasking (talking to customers while navigating and entering account information).

This position reports directly to the Field Services Director. Support Leader - Support Field Services Director by making domestic/international travel arrangements, scheduling/coordinating meetings and conferences, manage calendars, create PowerPoint presentations. This position reports to Field Se

Engaging with customers via chat and encouraging them to place an order. Each lead that you add to your account will be assigned to a sales manager to call and follow up with the customers via phone calls. This position is fully remote, and all you need is a strong internet connection and a phone or

Customer Service Representative.

Work Experience – 1+ years, customer service experience preferred. Are you looking for a career with a family oriented, innovative, fast paced environment that offers growth opportunities? Hawaii’s leading benefit and risk management service is searching for a Customer Support Representa

Customer Service Representative (CSR) for the Overseas Military Banking Program (OMB) will provide exceptional customer service to military personnel and their families. Customer Service Representative (Ombp). Technology and Business consulting services.

We’re looking for a Remote Customer Service Rep to support the preparation and delivery of goods or services, follow safety procedures and company policies, and gain knowledge of company offerings to better serve clients. Other duties include respond promptly to inquiries and resolve basic issues,

Files and maintains customer information.

Now hiring a Airport Customer Service Rep, where you will respond to questions by phone, email, or in-person, manage simple records and enter information accurately, and learn company products and services to better assist others. Additional duties include provide friendly assistance to customers an

We serve customers in the state of Texas with reliable, professional service. Will Fix It Plumbing, Heating, Cooling, Electrical, part of the ARS family of brands, provides HVAC, plumbing, and electrical services. Excellent communication and customer engagement skills.

In this role, the Airport Customer Service Rep, where you will coordinate with other departments when needed, assist with packaging, labeling, and preparing items for delivery, and respond to questions by phone, email, or in-person. Additional duties include provide friendly assistance to customers

Proven track record of successful sales growth and customer service. Ability to establish customer rapport, build business relationships and CLOSE sales. As one of the largest pump distributors in North America we stock over 8000 pumps and offer custom design, fabrication and on-site services.

We’re seeking a motivated Customer Service Rep, where you will learn company products and services to better assist others, coordinate with other departments when needed, and handle orders, shipments, and basic inventory checks. Additional duties include assist with packaging, labeling, and prepar

Bath Planet is the largest national provider of residential bathroom remodeling, and we are currently searching for a unique individual with specific personality traits.Traits that, when combined with our industry-leading product offerings, award winning 'Step Selling' training program and localized

Previous experience in sales, customer service, or other related fields preferred.

In the Outside Sales Representative role, you'll accelerate customer growth, concentrating on acquiring new business customers and cross-selling to eligible customers with Fiber and 5G connections. Accelerate customer growth by acquiring new business customers and cross-selling to eligible customers

Previous experience in sales, customer service, or other related fields preferred.

Minimum of two (2) years in investment sales, service, trades, consultation support, or related experience. Able to work in a fast paced professional environment with heavy phone-based customer interaction. Able to sit for long periods of time assisting customers on the phone and while executing, up

Horizon Payments is a high-energy merchant service provider dedicated to helping businesses save 20-40% on payment processing.

The Cashier is responsible for providing excellent customer experiences by creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and efficient execution of Front-End operations. Prior retail sale