Offres ecommerce customer service à Piscataway, New JerseyCréer des alertes d'emploi

🏢 About FOCO Team Beans/Forever Collectibles, LLC (FOCO) is a global leader in officially licensed sports and entertainment merchandise. FOCO proudly holds licenses across all major professional sports leagues, including the NFL, MLB, NBA, NHL, MLS, and NCAA, along with a growing portfolio of entertainment and character-based brands. Our product assortment includes collectibles, novelty items, apparel, headwear, accessories, and fan merchandise sold through retailers, sporting goods channels, eCommerce, and fan-focused distribution partners worldwide. FOCO continues to grow through innovation, speed to market, and a deep passion for fan culture. 🎯 The Opportunity FOCO is seeking an energetic and motivated Sales Representative to join our growing sales team in Piscataway, NJ. This is an entry-level opportunity ideal for someone passionate about sports, retail, relationship-building, and consumer products who wants to launch a career in sales. In this role, you’ll support retail growth by helping manage customer accounts, prospecting new business opportunities, presenting licensed products, and assisting with day-to-day sales operations. You’ll work closely with senior sales leadership while gaining hands-on experience in wholesale sales, licensed sports merchandise, retail partnerships, and territory management. This is an on-site role based at FOCO’s Piscataway, NJ headquarters, with regular travel throughout assigned territories and customer markets. 📊 What You’ll Do 🤝 Account Support & Relationship Building • Support existing retail and wholesale accounts across assigned territories, • Assist with outreach to prospective customers through calls, emails, virtual meetings, and in-person visits, • Help maintain strong relationships with buyers, store managers, and retail partners, • Deliver excellent customer service and follow-up support 🏈 Licensed Product Sales • Present officially licensed merchandise across NFL, MLB, NBA, NHL, MLS, NCAA, and entertainment categories, • Support seasonal product presentations and merchandising initiatives, • Assist with hot market opportunities tied to major sporting events and seasonal programs 📈 Sales & Territory Support • Assist in building and maintaining a strong sales pipeline, • Support order management, account follow-up, and booking deadlines, • Help monitor territory performance and identify growth opportunities, • Collaborate with senior sales team members on account strategy and sales initiatives 🌟 Market & Retail Insights • Stay informed on retail trends, competitor activity, and sports merchandise trends, • Share customer feedback and market insights with internal teams, • Support merchandising and sales initiatives aligned with FOCO’s business goals ✈️ Travel & Customer Meetings • Travel regularly for account visits, retail meetings, trade shows, and customer presentations, • Represent FOCO professionally at customer meetings and industry events, • Support retail merchandising and in-market sales opportunities during peak seasons ✅ What You’ll Bring Required • 0–2 years of experience in sales, retail, customer service, merchandising, or a related field, • Strong communication and relationship-building skills, • Highly motivated, coachable, and eager to learn, • Ability to work in a fast-paced, team-oriented environment, • Basic proficiency in Microsoft Office (Excel, Outlook, PowerPoint), • Willingness and ability to travel domestically up to 40–60% during peak seasons, • Passion for sports, fan culture, and licensed products Preferred • Experience in retail, sporting goods, apparel, or consumer products, • Internship or coursework related to sales, marketing, or business, • Familiarity with CRM systems, • Sports fan with knowledge of major leagues and teams 🧠 Key Competencies • Relationship building, • Communication & presentation skills, • Organization & follow-through, • Sales curiosity and drive, • Team collaboration, • Customer service mindset, • Adaptability in a fast-paced environment 🌟 What We Offer • Competitive salary and benefits package, • Opportunity to work in a sports-focused, fast-growing environment, • Hands-on training and career growth opportunities, • Employee discounts on FOCO products, • Collaborative and supportive team culture 🎉 Tryouts are open at FOCO! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.

This is an On-Site role in our Piscataway, NJ location. 🏢 About FOCO Team Beans/Forever Collectibles (FOCO) is a global leader in officially licensed sports and entertainment merchandise. FOCO proudly holds licenses across all major professional sports leagues, including the NFL, MLB, NBA, NHL, MLS, and NCAA, along with a growing portfolio of entertainment and character-based brands. Our product portfolio spans collectibles, apparel, accessories, novelty items, and fan merchandise sold across eCommerce, retail, and major marketplaces worldwide. At FOCO, we create products that connect fans to the teams, players, and moments they love. 🎯 The Opportunity FOCO is seeking a Customer Service Representative – eCommerce to join our growing Customer Service team in Piscataway, NJ. This is an entry-level opportunity ideal for someone who is passionate about sports, enjoys helping customers, and wants to build a career in eCommerce and consumer products. In this role, you’ll support fans around the world by assisting with orders, product questions, returns, and general customer inquiries across multiple channels. You’ll work closely with internal teams including Operations, Logistics, and eCommerce to help deliver a best-in-class fan experience. 📞 What You’ll Do 💬 Customer Support • Assist customers via email, chat, and phone regarding orders, products, shipping, returns, and policies, • Respond to customer inquiries using Zendesk while meeting response time and service expectations, • Deliver friendly, professional, and solution-oriented support 🛒 Order & Account Assistance • Process orders, returns, refunds, and exchanges accurately and efficiently, • Help troubleshoot order issues, shipment delays, and product concerns, • Maintain accurate customer records and ticket documentation 🏈 Product Knowledge & Brand Support • Learn FOCO’s product lines across sports and entertainment categories, • Provide product recommendations and accurate information to customers, • Represent the FOCO brand positively in every interaction 🤝 Cross-Functional Collaboration • Work closely with eCommerce, Operations, and Logistics teams to resolve customer issues, • Escalate issues appropriately when needed, • Share customer feedback and recurring issues with management ⚡ Team & Workplace Expectations • Thrive in a fast-paced, high-volume environment, • Maintain strong attendance, punctuality, and professionalism, • Support team goals and contribute to a positive workplace culture ✅ What You’ll Bring Required • 0–2 years of customer service experience (retail, call center, hospitality, or eCommerce experience welcome), • Experience with Zendesk and Shopify is REQUIRED, • High school diploma or equivalent, • Strong written and verbal communication skills, • Ability to multitask and stay organized in a fast-paced environment, • Basic proficiency with Microsoft Office and customer service platforms, • Passion for sports and fan culture Preferred • Experience supporting eCommerce or online marketplace customers, • Familiarity with sports merchandise or licensed products, • Previous experience in retail, fulfillment, or customer-facing environments 🧠 Key Competencies • Customer-first mindset, • Communication and professionalism, • Problem-solving and adaptability, • Attention to detail, • Team collaboration, • Time management and organization 🌟 Why FOCO? • Work in a fun, sports-focused environment, • Gain experience in eCommerce and licensed consumer products, • Opportunity for career growth within a fast-growing company, • Employee merchandise discounts, • Collaborative team culture and climate-controlled office environment 🎉 Tryouts are open at FOCO! If you’re passionate about sports and delivering great customer experiences, we’d love to hear from you. Apply now.

🏢 About FOCO Team Beans/Forever Collectibles, LLC (FOCO) is a global leader in officially licensed sports and entertainment merchandise. FOCO proudly holds licenses across all major professional sports leagues, including the NFL, MLB, NBA, NHL, MLS, and NCAA, along with a growing portfolio of entertainment and character-based brands. Our product assortment includes collectibles, novelty items, apparel, headwear, accessories, and fan merchandise sold through retailers, sporting goods channels, eCommerce, and fan-focused distribution partners worldwide. FOCO continues to grow through innovation, speed to market, and a deep passion for fan culture. 🎯 The Opportunity FOCO is seeking an energetic and motivated Sales Representative to join our growing sales team in Piscataway, NJ. This is an entry-level opportunity ideal for someone passionate about sports, retail, relationship-building, and consumer products who wants to launch a career in sales. In this role, you’ll support retail growth by helping manage customer accounts, prospecting new business opportunities, presenting licensed products, and assisting with day-to-day sales operations. You’ll work closely with senior sales leadership while gaining hands-on experience in wholesale sales, licensed sports merchandise, retail partnerships, and territory management. This is an on-site role based at FOCO’s Piscataway, NJ headquarters, with regular travel throughout assigned territories and customer markets. 📊 What You’ll Do 🤝 Account Support & Relationship Building • Support existing retail and wholesale accounts across assigned territories, • Assist with outreach to prospective customers through calls, emails, virtual meetings, and in-person visits, • Help maintain strong relationships with buyers, store managers, and retail partners, • Deliver excellent customer service and follow-up support 🏈 Licensed Product Sales • Present officially licensed merchandise across NFL, MLB, NBA, NHL, MLS, NCAA, and entertainment categories, • Support seasonal product presentations and merchandising initiatives, • Assist with hot market opportunities tied to major sporting events and seasonal programs 📈 Sales & Territory Support • Assist in building and maintaining a strong sales pipeline, • Support order management, account follow-up, and booking deadlines, • Help monitor territory performance and identify growth opportunities, • Collaborate with senior sales team members on account strategy and sales initiatives 🌟 Market & Retail Insights • Stay informed on retail trends, competitor activity, and sports merchandise trends, • Share customer feedback and market insights with internal teams, • Support merchandising and sales initiatives aligned with FOCO’s business goals ✈️ Travel & Customer Meetings • Travel regularly for account visits, retail meetings, trade shows, and customer presentations, • Represent FOCO professionally at customer meetings and industry events, • Support retail merchandising and in-market sales opportunities during peak seasons ✅ What You’ll Bring Required • 0–2 years of experience in sales, retail, customer service, merchandising, or a related field, • Strong communication and relationship-building skills, • Highly motivated, coachable, and eager to learn, • Ability to work in a fast-paced, team-oriented environment, • Basic proficiency in Microsoft Office (Excel, Outlook, PowerPoint), • Willingness and ability to travel domestically up to 40–60% during peak seasons, • Passion for sports, fan culture, and licensed products Preferred • Experience in retail, sporting goods, apparel, or consumer products, • Internship or coursework related to sales, marketing, or business, • Familiarity with CRM systems, • Sports fan with knowledge of major leagues and teams 🧠 Key Competencies • Relationship building, • Communication & presentation skills, • Organization & follow-through, • Sales curiosity and drive, • Team collaboration, • Customer service mindset, • Adaptability in a fast-paced environment 🌟 What We Offer • Competitive salary and benefits package, • Opportunity to work in a sports-focused, fast-growing environment, • Hands-on training and career growth opportunities, • Employee discounts on FOCO products, • Collaborative and supportive team culture 🎉 Tryouts are open at FOCO! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.

Job DescriptionDescription: Job Description: Account Executive – SaaS Retail Software Location: Fully Remote (with annual team events) Reports To: Sales Manager Salary Range: $50-70K Celerant Technology Corp. is a leading provider of state-of-the-art multichannel retail software; enabling retailers of all verticals to more efficiently and effectively maintain operations and increase profitability. Our advanced software manages all channels of retail through one system with real-time inventory visibility, allowing retailers to better serve customers in stores, online and on-the-go. Celerant Technology is a successful software company that is rapidly expanding. The main headquarters are located in Iselin, New Jersey, with additional offices in Atlanta, GA Westminster, CA, and Texas. Celerant offers a few different all-in-one systems, including Stratus Retail and Retail Star provided by CAM Commerce. All sales, marketing, development, quality assurance, project planning/implementation, training and technical support are completed in-house. For more information, visit us at www.celerant.com About the Role: We are looking for a dedicated and client-focused Account Executive to manage and nurture relationships with our retail clients. This role is ideal for someone who thrives on building trust, delivering value, and driving growth through upselling and cross-selling. As an Account Executive, you will oversee a portfolio of 100-150 existing retail clients, serving as their primary point of contact. Your mission is to ensure client satisfaction, act as a trusted liaison between the client and our internal teams, and help clients maximize the value of our SaaS retail software solutions through education and upselling. Key Responsibilities: • Client Relationship Management:, • Build and maintain strong, long-term relationships with assigned retail clients., • Act as the primary liaison between clients and internal departments, ensuring clear communication and timely resolution of issues or requests., • Proactively engage with clients to understand their needs, challenges, and goals, positioning yourself as a trusted advisor., • Education & Upselling:, • Educate clients on the full range of our SaaS retail software offerings, including point-of-sale systems, eCommerce platforms, and digital marketing tools., • Identify opportunities to upsell additional services or features that align with clients’ business objectives., • Deliver tailored recommendations and product demonstrations to showcase how additional solutions can drive client success., • Client Advocacy:, • Act as a voice for the client within the company, advocating for their needs and ensuring they receive exceptional service., • Collaborate with sales, customer support, and product teams to address client concerns and implement solutions efficiently., • Retention & Growth:, • Monitor client satisfaction and retention metrics, taking proactive steps to address potential churn risks., • Consistently achieve or exceed upsell and client satisfaction targets., • Team Collaboration:, • Participate in annual team weeks with the account executive team, as well as sales and marketing teams, to align on goals, strategies, and best practices., • Contribute insights and feedback from clients to help refine and improve our products and services. Qualifications: • Proven experience in account management, client success, or a similar role, preferably within the SaaS or retail technology industry., • Exceptional interpersonal and communication skills, with a talent for building trust and rapport., • Strong organizational and time-management skills, capable of managing a large client portfolio effectively., • Experience educating clients on technical solutions and identifying upsell opportunities., • Tech-savvy and comfortable using CRM tools (e.g., HubSpot) and communication platforms., • Self-motivated and results-driven, with a passion for delivering exceptional client experiences., • Ability to work effectively in a fully remote environment. Preferred Experience: • Background in SaaS, technology, or retail., • Familiarity with retail software solutions such as POS systems, eCommerce platforms, and digital marketing tools. Why Join Us? At our company, we believe in empowering businesses with innovative retail software solutions. As an Account Executive, you’ll play a crucial role in helping clients succeed while contributing to the growth of a forward-thinking company. Join a supportive, collaborative team environment with opportunities for professional development and a chance to make a real impact. To learn more about our company, please visit: https://www.celerant.com/company-culture/ Application Process: If you are passionate about client success and driving growth through education and relationship-building, we’d love to hear from you! Apply today with your resume and a brief cover letter highlighting your relevant experience. Requirements:

Job Summary Are you an enthusiastic and diligent self-starter? Do you have a genuine interest to deliver the very best customer experience with each consumer and customer contact? The eCommerce specialist warmly responds to customer service inquiries, resolving issues, and making sure customers are

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.

No customer service representative experience required. Earn up to $750 a week in your free time by providing feedback on everyday products and services. If needed, try out products or services ahead of your session.

Earn up to $750 a week in your free time by providing feedback on everyday products and services. If needed, try out products or services ahead of your session.

MUST actually use products and/or services, if provided. You get to review and use new products or services before they are released to the public.

Earn up to $750 a week in your free time by providing feedback on everyday products and services. If needed, try out products or services ahead of your session.

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - P

MUST actually use products and/or services, if provided. You get to review and use new products or services before they are released to the public.

MUST actually use products and/or services, if provided. You get to review and use new products or services before they are released to the public.

MUST actually use products and/or services, if provided. You get to review and use new products or services before they are released to the public.

MUST actually use products and/or services, if provided. You get to review and use new products or services before they are released to the public.

MUST actually use products and/or services, if provided. You get to review and use new products or services before they are released to the public.

MUST actually use products and/or services, if provided. You get to review and use new products or services before they are released to the public.

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - P

MUST actually use products and/or services, if provided. You get to review and use new products or services before they are released to the public.

Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. Customer service representative agent experience is not necessa

Responsibilities: Packs member orders into boxes; Transfers items to a separate cart for cashiers; Performs cleanup and cart retrieval; Merchandise restocking; Runs for items as directed.

You get to review and use new products or services before they are released to the public. MUST actually use products and/or services, if provided.