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Employee experience manager jobs in Westfield, New JerseyCreate job alerts

  • Process Engineer
    Process Engineer
    2 days ago
    $85000–$100000 yearly
    Full-time
    Florham Park

    LAPP is a family-owned company headquartered in Stuttgart and a global leader in cable and connection technology. Founded in 1959, we are still fully family-owned today. With around 5,800 employees, we are operating in over 80 countries – globally connected and regionally rooted. Working at LAPP means more: this is where inventive spirit and a hands-on mentality meet cherished values and tradition. We offer all employees the freedom to develop and pursue new opportunities. Flexibility and personal responsibility are just as important to us as a family-friendly work environment. We value all our colleagues with their talents, ideas and perspectives. Summary: Under the general direction of the Engineering Manager, this position develops and initiates systems, policies, and procedures to ensure consistent quality, with the most efficient practices. Essential Duties and Responsibilities – include the following. Other duties may be assigned · Design and develop efficient manufacturing processes and systems for the production of goods or services. · Analyze existing processes, identify areas for improvement, and implement appropriate solutions to enhance productivity, quality, and safety. · Collaborate with cross-functional teams, including production, quality control, maintenance, and supply chain, to ensure seamless integration of processes and systems. · Conduct process audits, collect and analyze data, and generate reports to assess performance, identify bottlenecks, and propose corrective actions. · Utilize statistical methods and tools, such as Six Sigma, Lean Manufacturing, and process mapping, to analyze and optimize process variables, cycle times, and resource allocation. · Develop and maintain process documentation, including standard operating procedures (SOPs), work instructions, and process flow diagrams. · Identify and implement automation and technology solutions to improve process efficiency and reduce manual intervention. · Collaborate with equipment vendors and suppliers to select, install, and validate new equipment and technologies. · Ensure compliance with regulatory and safety standards by monitoring process parameters, conducting risk assessments, and implementing appropriate control measures. · Train and educate production staff on new processes, equipment, and procedures to ensure smooth implementation and adherence to established standards. · Continuously monitor industry trends, advancements, and best practices to stay updated with the latest process engineering techniques and technologies. · Actively participate in all Lapp Operating Systems, Lean, Continuous Improvement and other improvement methodologies in order to improve all aspects of the entire value stream. · Responsible for communicating and making changes to work orders. · Key member of Lapp Americas Environmental regulations and customer documentation. Responsible for development of Environment Aspects and Impacts in accordance with ISO 14001-2015 Competencies · Knowledge of problem-solving tools, TQM, SPC, and Root cause analysis. · Project management experience · Demonstrate excellent interpersonal & communication skills, strong work ethic, and a positive attitude. · Sets expectations and monitors delegated activities. · Demonstrates high levels of creativity and analytical thinking. · Upholds all safety policies and procedures and OSHA guidelines. · Balances team and individual responsibilities, motivates and supports everyone's efforts to succeed. · Demonstrates accuracy and thoroughness, and looks for ways to promote and improve quality. · Treats others with respect and upholds organizational values. · Prioritizes and plans work activities while using time efficiently. · Accepts responsibility for own actions. · Meets productivity standards and strives to increase productivity results. • Adapts to changes in the work environment, and supports change in a positive manner Qualifications and Education Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Bachelor’s degree in electrical or mechanical engineering from an accredited college or university., • Minimum 3 years of experience within a manufacturing environment (Wire and cable and wiring industry preferred), • Proven experience as a process engineer in a manufacturing or production environment., • Strong knowledge of process improvement methodologies, such as Six Sigma, Lean Manufacturing, and statistical analysis., • Familiarity with regulatory and safety standards relevant to the industry., • Excellent analytical, problem-solving, and decision-making skills., • Effective communication and interpersonal skills to collaborate with cross-functional teams., • Ability to work independently and manage multiple projects simultaneously. Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Able to calculate percentages and plot data on graphs. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: To perform this job successfully, an individual should have knowledge of Lotus Notes, SAP, CAD package, and be proficient in the use of Excel and Microsoft Word software. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts. The employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually moderate. The employee must be able to tolerate conditions associated with no air conditioning or heat. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand; walk; sit and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus COMPENSATION: After thorough market analysis, LAPP takes many factors into consideration when determining base salary such as experience, knowledge, skills, abilities, etc. of the candidate. The base salary range for this role is $85,000 - $95,000 plus participation in LAPP's bonus plan. We also offer a comprehensive benefits package including Medical, Vision, Dental, Paid Time Off, Paid Holidays, 401(k), HSA/FSA, Life Insurance, and more! LAPP is an Equal Opportunity Employer

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  • Customer Service Agent
    Customer Service Agent
    9 days ago
    $18–$20 hourly
    Full-time
    Newark

    Benefits: • Bonus based on performance, • Competitive salary, • Employee discounts, • Free uniforms, • Opportunity for advancement, • Training & development Drivo Rent A Car is looking for a Rental Sales/Customer Service Agent to provide exceptional customer service. Each day will be challenging and exciting for the right person. The ideal candidate possesses the following attributes: Exceptional interpersonal and relationship building skills Strong verbal and written communication skills Strong organizational skills and the ability to multi-task Ability to manage stressful or unusual situations to maintain good customer service Candidates ability to learn about the customer’s rental needs and work to upgrade them to a more premium vehicle and additional services that will enhance their experience. Excellent training sessions are provided What you will do: Prepare the rental agreement while advising on and up-selling vehicles and optional extras to the customer according to their needs and wants. Provide excellent customer service in all customer contact situations Meet all sales and service standards Complete administrative tasks including daily lists to assist the office Assist branch with returning and turnaround of vehicles as needed Perform other job duties as assigned to meet the business needs High performance will lead to job promotion and pay raise. About you: High school diploma or GED Minimum 1-year customer service or sales experience Must have a valid driver's license with a clean driving record Experience meeting sales quotas or working in highly commissioned positions preferred Ability to follow defined service and sales processes Must be willing to wear company uniforms Ability to communicate in English, Speaking other languages including Spanish is a plus Position available at LGA, JFK, and Newark airport locations. Flexible schedule $18 - $20 per hour plus commission up to $3000 for a month

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  • Salon Manager / Stylist ( Should have a Clientele Base)
    Salon Manager / Stylist ( Should have a Clientele Base)
    13 days ago
    Part-time
    Irvington

    Job Overview We are seeking an experienced and dynamic Salon Manager / Stylist with an established clientele base to lead and grow our vibrant salon team. This role combines advanced hair styling expertise with store management responsibilities, ensuring exceptional customer service and salon operations. The ideal candidate will possess a strong background in cosmetology or Braiding, excellent communication skills, and a passion for creating beautiful looks while fostering a welcoming environment for clients and staff alike. Duties Provide professional hair styling, coloring, and hair extension services, including hair braiding and Locs Manage daily salon operations, including appointment scheduling using salon software , front desk duties, and retail sales. Maintain high standards of sanitation and safety protocols to ensure a clean and compliant environment. Mentor and train junior stylists and staff on techniques such as the straight razor, hair styling, and retail upselling strategies. Develop and retain a loyal clientele by delivering personalized customer service and building strong relationships. Oversee inventory management, retail sales, and merchandising to maximize revenue opportunities. Implement marketing strategies to promote salon services and retail products effectively. Lead store management tasks including staff scheduling, performance evaluations, and ensuring smooth daily operations. Qualifications Valid cosmetology or braiding license with proven experience in hair styling, coloring (including color theory), and advanced techniques such as hair extensions and Hair braiding. Demonstrated ability to build and maintain a clientele base. Proficiency in salon software systems for scheduling and client management. Strong knowledge of sanitation standards, store management practices, retail math, and upselling techniques. Excellent communication skills with the ability to mentor team members effectively. Experience in retail sales, store management, and customer service excellence. Skills in makeup application, nail care, hair threading, and retail product knowledge are desirable. Ability to work collaboratively in a fast-paced environment while maintaining professionalism. Join our team to elevate your career in a supportive environment that values creativity, professionalism, and client satisfaction! Job Type: Full-time Pay: $15.00 - $29.44 per hour Benefits: Employee discount Flexible schedule Free massages Opportunities for advancement Paid time off Professional development assistance Work Location: In person

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  • Sales Associate
    Sales Associate
    2 months ago
    Part-time
    Elizabeth

    Join the Bold Side of Retail! Sales Associate - Jersey Mills Outlet (onsite) Ready to hop into something extraordinary? We're Psycho Bunny - the rebelliously refined clothing brand turning heads with our premium quality, vibrant style, and that unmistakable logo. With over 200 points of sales worldwide (and counting!), we're on a mission to redefine bold standards in retail. The Opportunity Reporting to the Store Manager, the Sales Associate guarantees a consistently high customer experience within the store utilizing Psycho Bunny’s core values and service standards. Your Daily Adventures You will assist with the store’s visual directives and maintain standards of housekeeping. You will develop a full understanding of computer systems to ring transactions and perform other functions, such as merchandise transfers and order fulfillment. You will protect store assets and inventory through awareness of loss prevention procedures and will report any violations to a supervisor. You will employ an authentic approach to clienteling and building long-term relationships with customers with a focus on building sales. You will build a highly satisfied and loyal customer base through engagement, conversion and capturing customer phone and e-mail. You will assist with all other duties as required by store management. Your Toolkit We require a minimum of 1 year of retail sales experience. You are naturally competitive and possess an outgoing and fun personality. You demonstrate a passion for providing outstanding customer service. You are able to work a flexible schedule, including nights, weekends and holidays. You have strong communication skills and the ability to foster a customer-focused selling culture. You have the capacity to work collaboratively with all other Psycho Bunny team members to achieve your goal. Hiring Range $15.50 / hourly Why Choose the Psycho Bunny Life? Sweet discount on the coolest fits Room to grow in a rapidly expanding brand Surrounded by smart and passionate people Ready to Set a Bold Standard? Apply now to join and show us what makes you uniquely bold! Diversity & Inclusion Excited by this opportunity? Psycho Bunny is dedicated to growing our diverse and inclusive workforce, so if your past experience doesn't perfectly match the listed requirements we encourage you to apply anyways - you could be a great fit for this or other positions. Psycho Bunny is an Equal Employment Opportunity employer committed to building a diverse and equitable workplace, and inclusive environment for all existing and potential employees. Employment decisions are based on candidate qualifications and business need, not race, color, ancestry, place of origin, age, sex (including pregnancy), gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, physical or mental disability, military or veteran status, prior criminal conviction or any other protected class in accordance with federal, state or provincial and local laws and ordinances. Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

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