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  • Head Maitre d'
    Head Maitre d'
    hace 1 hora
    $90000–$100000 anual
    Jornada completa
    Manhattan, New York

    About the Role The Head Maître d’ owns NORTE’s reservation book and leads the guest experience from the first request for a table through the end of the visit. This role combines commercial judgment, precise dining room management, and highly personal hospitality. Working closely with the General Manager, the Head Maître d’ builds demand, develops regular guests, and ensures the room feels exceptional every night. In preparation for our upcoming opening, this position requires participation in a mandatory training program. Key Responsibilities Strategic Floor & Reservation Management • Own table inventory, availability, seating plans, pacing, and turn times., • Manage cancellations, waitlists, last-minute requests, and walk-ins to make effective use of every service., • Protect the guest experience while making sound decisions about covers and revenue., • Balance regulars, first-time guests, VIPs, celebrations, and walk-ins throughout the room. Guest Relations • Recognize guests, anticipate preferences, and turn first visits into lasting relationships., • Maintain accurate guest profiles and visit history in Loyalist., • Build genuine relationships with regulars, concierges, and the New York hospitality community., • Handle sensitive requests and guest recovery with discretion, warmth, and sound judgment. Service Leadership • Partner with the General Manager on daily reservation priorities, VIP arrivals, pacing, and guest experience., • Communicate seating decisions and guest information clearly to the host and service teams., • Make timely decisions during service as conditions change., • Serve as a trusted point of contact and an informed presence in the dining room. Qualifications • Prior experience as a Maître d’, Head Maître d’, or Reservations Manager at a high-demand New York City restaurant., • Direct, hands-on ownership of the reservation book, table inventory, waitlist, VIP relationships, and service pacing., • Strong command of Resy or OpenTable and restaurant table management., • Demonstrated ability to recognize guests, build regular clientele, and make effective decisions under pressure., • Excellent communication, organization, discretion, and sound business judgment., • Required: Fluent in English and Spanish, with the ability to communicate effectively in both languages, • Strong social intelligence, presence, and emotional awareness in high-profile guest-facing environments, • Proven ability to handle confidential and sensitive guest matters with professionalism, discretion, and sound judgment, • Warm, polished, and hospitality-driven demeanor, with a genuine passion for creating memorable guest experiences., • High level of professionalism, confidence, and poise in fast-paced, high-demand restaurant environments, • Preferred: Experience with a hospitality CRM such as Loyalist and established relationships within New York City’s restaurant community. Physical Requirements • Ability to work standing and walking for extended periods of time, • Ability to move and lift items up to 40 lbs as needed Measures of Success Success will be evaluated through covers and occupancy, effective use of released inventory, waitlist conversion, repeat visits, growth of the regular guest base, guest recognition, revenue performance, and the quality of the dining room experience Compensation Details • Compensation: $90,000.00 - $100,000.00 annual salary, • Schedule: Full-time, • Benefits & Perks: Paid Time Off, Employee Discounts, Health Insurance

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  • Front of House Mixer
    Front of House Mixer
    hace 1 día
    $27–$35 por hora
    Jornada completa
    Manhattan, New York

    Job Details THISBOWL - NYC CHANGE FAST FOOD. CHANGE THE CULTURE. We’re growing fast and hiring Front of House Mixers across NYC. WHY THISBOWL? THISBOWL was born in Bondi Beach in 2016 out of one simple idea: change the culture of fast food. This founding mission continues to drive our team of quality-obsessed foodies as we grow. Today we have more than 60+ stores across Australia and 4 (and counting) in NYC. So why join us? Well, we’re not your average fast-food brand: we’re all about doing things differently. If you love great food, leading with heart, enjoy learning on the go and want to grow in a team that supports your growth, you’ll fit right in. We’re here to help you thrive, not just work. THE ROLE As a Mixer at THISBOWL, you’ll be an ambassador of our core values. You’ll be responsible for providing personalized customer experiences, walking our guests through the menu and making wholesome bowls from scratch. The make-line moves fast and it moves together, meaning you’ll rotate across stations, communicate constantly and back up your teammates without being asked. Job title: Mixer Employment type: (Hourly) Full-Time or Part-Time Compensation: $27-$35 per hour (includes base pay of $18-22 per hour + estimated tips of $9-$13 per hour). Every 6 months, mixers are eligible for performance-based bonuses. Actual tip earnings may vary and are not guaranteed. Availability: Our rosters include shifts across mornings, evenings, weekends and holidays. Perks: Free shift meal and discounts across all THISBOWL locations (yes, even on your days off). Training and continuous opportunities for career advancement. Access to exclusive merch. Plus, team parties... we’re always up to something! KEY RESPONSIBILITIES Together with your fellow Mixers, Service Captains, and your Restaurant Manager you'll create delicious bowls and deliver an exceptional customer experience. You’ll be expected to: • Make wholesome bowls from scratch., • Deliver superior customer service, to every customer, every time., • Operate a point-of-sale (POS) register to complete customer transactions., • Cross-train across every station in the make-line and move between stations—including the cooking of our hot proteins., • Live out THISBOWL’s people and culture standards by contributing to an excellent work culture. WHAT YOU’LL BRING • Previous experience working in food, restaurants and/or customer experience preferred but not required., • Excellent communication skills and confidence working under pressure in a fast-paced environment., • A team player mindset and a positive can-do attitude., • Genuine passion for hospitality and food - a ‘foodie at heart’!, • Availability to work nights, weekends and holidays (with a variable schedule as per business needs). EQUAL EMPLOYMENT OPPORTUNITY THISBOWL USA LLC provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any kind on the basis of race, color, religion or creed, age, sex (including pregnancy, childbirth, and related conditions), national origin or ancestry, disability, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital or partnership status, caregiver status, status as a victim of domestic violence or sexual offenses, arrest or conviction record (consistent with the NYC Fair Chance Act), credit history, citizenship or immigration status, or any other characteristic protected by federal, state, or local law, including the New York State Human Rights Law and the New York City Human Rights Law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. REASONABLE ACCOMMODATIONS THISBOWL provides reasonable accommodations to qualified individuals with disabilities, as well as accommodations related to pregnancy, childbirth, lactation, religious observance, and status as a victim of domestic violence, in accordance with applicable law. To request an accommodation in the application process or in performing the essential functions of this role, please contact the People and Culture team. PHYSICAL DEMANDS & WORK ENVIRONMENT THISBOWL is committed to providing reasonable accommodations to qualified individuals with disabilities so they can perform the essential functions of the role. This role is performed in a restaurant environment and may involve exposure to moderate noise levels, wet floors and other conditions commonly associated with food preparation and guest service operations. Team members in this position may be required to: • Stand, walk, bend, reach, and move throughout the restaurant for extended periods, including using stairs where applicable., • Work in environments with varying temperatures, including refrigerated storage areas and near hot cooking equipment., • Be exposed to common food allergens, including but not limited to sesame, soy, dairy, tree nuts, peanuts, shellfish, and gluten., • Work a flexible schedule, including mornings, evenings, weekends, and holidays, based on business needs. Compensation Details Compensation: Hourly ($27.00 - $35.00) Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits, Dining Discounts Required Skills Ability to Work Collaboratively With Others Adaptability to Changing Work Environments Strong customer service orientation Attention to Detail in Food Preparation Time Management Skills Ability to Handle Multiple Tasks Simultaneously Willingness to Learn and Grow Professionally Culinary Skills Related to Food Preparation

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  • Prep Supervisor
    Prep Supervisor
    hace 2 días
    $22–$24 por hora
    Jornada completa
    Hunts Point, The Bronx

    Position Summary The Prep Production Supervisor is responsible for overseeing daily prep and batch production operations, ensuring all products are prepared accurately, safely, efficiently, and on schedule. This role supervises daily production execution, team assignments, inventory and par levels, quality control, and production performance. The Prep Production Supervisor is responsible for executing against established operational metrics and escalating issues that may impact product availability, quality, food safety, or production deadlines. This position works closely with the Production Manager and cross-functional teams to ensure production needs are met across all locations. Key Responsibilities Production Planning & Execution • Create and compile daily par sheets to determine current inventory levels and identify prep and batch production needs., • Assign daily prep and production tasks based on par levels, inventory, staffing, and operational priorities., • Create and oversee daily prep and batch production schedules for the current location., • Ensure assigned prep and production tasks are completed accurately and within required timelines., • Maintain appropriate par levels for all batch-produced items in walk-in coolers and storage areas., • Ensure production is completed on time to prevent product shortages and 86s., • Oversee the preparation and fulfillment of production orders for current and upcoming satellite locations., • Monitor production throughout the shift and adjust staffing, assignments, and priorities as operational needs change., • Identify opportunities to improve production efficiency, organization, workflow, and capacity., • Escalate production delays, equipment downtime, staffing shortages, inventory issues, or other barriers that may impact production. Performance & Operational Metrics • Monitor daily production performance against established company metrics and targets., • Support execution of the company’s Never 86 standards and proactively identify products at risk of shortage., • Monitor assigned task completion, production completion, assigned completion %, NVA %, and other established production KPIs., • Ensure required production tasks, checks, and documentation are completed accurately and on time., • Identify performance gaps and take corrective action within the Supervisor’s control., • Escalate recurring issues, missed targets, capacity constraints, or other significant performance concerns to the Production Manager., • Hold team members accountable for assigned work, production standards, and completion expectations. Food Quality & Quality Control • Ensure all recipes, prep procedures, portioning standards, and production specifications are consistently followed., • Ensure all products meet company quality standards, food safety requirements, and established QC specifications before release or distribution., • Execute and oversee required quality-control checks throughout production., • Ensure that required QC tasks and checks are completed and accurately documented., • Monitor products for consistency in taste, texture, appearance, portioning, and other established quality standards., • Identify products that do not meet established standards and ensure appropriate corrective action is taken., • Escalate significant or recurring quality concerns to the Production Manager and appropriate departments., • Support continuous improvement of production and QC processes. Food Safety & Sanitation • Ensure all food is prepared, handled, cooled, stored, and transported in accordance with company procedures and applicable food safety requirements., • Ensure proper labeling, dating, storage, rotation, and handling of all prepared and batch-produced products., • Ensure production areas, equipment, and storage areas are maintained in accordance with sanitation and food safety standards., • Monitor employee compliance with food safety, sanitation, and personal hygiene requirements., • Immediately address or escalate food safety concerns. Team Leadership • Assign daily responsibilities and clearly communicate production priorities and expectations to the team., • Monitor employee performance throughout the shift and provide real-time coaching and direction., • Hold team members accountable for productivity, quality, food safety, task completion, and company standards., • Support the training and development of production employees., • Identify staffing, training, or performance concerns and communicate them to the Production Manager., • Maintain an organized, productive, and accountable production environment. Communication & Cross-Functional Coordination • Maintain effective communication with the Production Manager, Shift Managers, Supervisors, and production team regarding daily priorities and operational needs., • Collaborate with relevant departments, including R&D, Procurement, Distribution, and Management, to support efficient production., • Communicate issues related to prep, staffing, inventory, product quality, production capacity, equipment, or deadlines., • Support production planning and fulfillment requirements for satellite locations and company growth initiatives., • Provide clear handoffs and updates regarding incomplete production, shortages, quality concerns, or other issues requiring follow-up. Qualifications • Previous experience in food production, commissary, kitchen, or high-volume food-service operations., • Previous supervisory or team-lead experience preferred., • Strong understanding of food safety, sanitation, inventory management, and production procedures., • Ability to read, follow, and enforce standardized recipes and production specifications., • Experience working with production targets, KPIs, or performance metrics preferred., • Strong organizational, planning, and problem-solving skills., • Ability to prioritize production needs and manage multiple deadlines in a fast-paced environment., • Strong communication, coaching, and leadership skills., • Comfortable using scheduling, inventory, production-management, and reporting systems., • Ability to identify operational issues, take appropriate corrective action, and escalate when necessary., • Ability to work collaboratively across multiple departments.

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  • Seafood Sales Specialist
    Seafood Sales Specialist
    hace 1 mes
    Jornada completa
    Hunts Point, The Bronx

    Position Summary: We are seeking a passionate and motivated Seafood Sales Specialist to join our dynamic team. This role is responsible for promoting and selling a variety of seafood products to our customers, building strong relationships with new and existing clients, and achieving sales targets. The ideal candidate will have in-depth knowledge of seafood products, excellent communication skills, and a customer-first mindset. What you’ll do: Build and maintain strong relationships with customers, ensuring high levels of satisfaction and repeat business. Provide expert advice on seafood selection, preparation, and sustainability to customers. Respond to inquiries, provide product recommendations, and close sales efficiently. Maintain comprehensive knowledge of the full range of seafood products offered, including sourcing, seasonal availability, quality standards, and culinary applications. Stay up to date on industry trends, market pricing, and competitor offerings to effectively position products in the marketplace. Demonstrate the unique selling points of products, such as sustainability, freshness, and quality, to customers. Track sales activities and progress, reporting to management on performance and customer feedback. Prepare regular sales forecasts and reports on product sales, inventory levels, and customer trends. About you: Proven experience in sales, preferably in the food industry or seafood sector. Strong knowledge of seafood products, including types of fish, shellfish, and crustaceans. Exceptional communication, negotiation, and interpersonal skills. Ability to work independently, as well as collaborate in a team-oriented environment. Self-motivated and goal-driven with a strong commitment to customer satisfaction. Familiarity with CRM software and basic sales tools. Ability to work in a fast-paced, dynamic environment. A passion for seafood and sustainability in the food industry is a plus. The above job description is not an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties as assigned by their supervisor. Perks & Benefits: Paid Vacations, Paid Holidays Health, Dental and Medical Benefits Weekly pay Life Insurance 5% above cost for our high-quality food products Employee discounts for travel and events 401k Employee Stock Purchase Plan

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  • Waiter
    Waiter
    hace 2 meses
    $22.3–$25.31 por hora
    Jornada completa
    City Island, The Bronx

    Join our vibrant team as a Waiter and become the face of exceptional hospitality! In this energetic role, you will deliver outstanding guest experiences by providing attentive, friendly, and efficient service in a lively dining environment. Your enthusiasm and professionalism will help create memorable moments for our guests, ensuring they feel welcomed and valued from the moment they arrive. This paid position offers an exciting opportunity to develop your skills in food service, customer relations, and restaurant operations while working in a dynamic setting that celebrates culinary excellence and guest satisfaction. Duties Greet guests warmly upon arrival, providing a positive first impression and guiding them to their seats Take accurate food and beverage orders using POS systems such as Aloha POS or Micros POS, ensuring clear communication with kitchen staff Serve food and drinks promptly while maintaining high standards of presentation and cleanliness Upsell menu items and specials to enhance guest experience and increase sales opportunities Handle cash transactions accurately, including cash handling and cashiering responsibilities, while balancing registers at shift end Maintain cleanliness of tables, dining areas, and service stations by bussing tables and assisting with sanitation practices Support food safety standards by following proper food handling procedures and adhering to sanitation regulations Skills Proven experience in food service or restaurant environments, preferably with fine dining or nightclub settings Strong knowledge of POS systems such as Aloha POS, Micros POS, and OpenTable for reservations and order management Excellent customer service skills with a friendly, energetic attitude that fosters guest relations Ability to manage time effectively during busy shifts, balancing multiple tables with efficiency Experience in upselling menu items to maximize sales while ensuring guest satisfaction Familiarity with food safety protocols, sanitation standards, and basic math for cash handling and order calculations Previous host/hostess or bussing experience is a plus; culinary or kitchen experience can be beneficial for understanding food preparation processes Embark on a rewarding journey where your enthusiasm fuels memorable dining experiences. We’re excited to welcome motivated individuals eager to grow their hospitality career in a fast-paced, fun environment! Job Types: Full-time, Part-time Pay: $22.30 - $25.31 per hour Benefits: Employee discount Flexible schedule Work Location: In person

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  • Staff Pharmacist
    Staff Pharmacist
    hace 2 meses
    $65–$80 por hora
    Jornada completa
    Manhattan, New York

    We are seeking a dedicated and patient-focused Staff Pharmacist to join our pharmacy team. In this role, you will provide exceptional pharmaceutical care, ensure accurate medication dispensing, and support positive patient outcomes through clinical expertise and compassionate service. The Staff Pharmacist works collaboratively with pharmacy technicians, healthcare providers, and patients to promote medication safety, regulatory compliance, and high-quality healthcare delivery. Responsibilities • Accurately review, verify, and dispense prescription medications in accordance with state and federal regulations., • Provide medication counseling and education to patients regarding proper medication use, potential side effects, and drug interactions., • Perform medication therapy reviews and assist in optimizing therapeutic outcomes., • Prepare and compound medications as required, utilizing proper aseptic technique and established pharmacy procedures., • Assist with the preparation and verification of IV medications and infusions when applicable., • Conduct patient assessments related to medication therapy and collaborate with healthcare providers regarding treatment recommendations., • Utilize pharmacy software and EMR/EHR systems for prescription processing, documentation, and medication reconciliation., • Support immunization services and medication administration activities in accordance with applicable regulations and organizational policies., • Ensure compliance with HIPAA regulations and maintain patient confidentiality at all times., • Monitor for potential drug interactions, contraindications, and adverse drug events., • Assist with inventory management activities, including medication ordering, storage, and monitoring for expired products., • Maintain accurate pharmacy records and documentation in accordance with regulatory requirements., • Collaborate with pharmacy technicians and other healthcare professionals to ensure efficient workflow and quality patient care., • Participate in quality assurance and medication safety initiatives., • Maintain a clean, organized, and safe pharmacy environment. Qualifications • Doctor of Pharmacy (PharmD) degree from an accredited college or school of pharmacy., • Active and unrestricted pharmacist license in the applicable state., • Strong knowledge of pharmacy practice, pharmacology, medication therapy management, and patient counseling., • Experience in LTC, retail, hospital, specialty, or institutional pharmacy settings preferred., • Knowledge of physiology, anatomy, medical terminology, and pharmacotherapy principles., • Proficiency with pharmacy management systems and EMR/EHR platforms., • Experience with medication compounding and aseptic technique preferred., • Familiarity with immunization administration and medication therapy management services., • Understanding of HIPAA regulations and pharmacy compliance requirements., • Strong attention to detail, organizational skills, and commitment to patient safety., • Excellent communication and interpersonal skills., • Ability to work effectively in a collaborative healthcare environment. Preferred Qualifications • Experience in Long-Term Care (LTC) pharmacy, hospital pharmacy, or specialty pharmacy., • Experience with IV preparation and sterile compounding., • Immunization certification., • Board certification or advanced clinical training is a plus. Join our team and make a meaningful impact on patient health by delivering high-quality pharmaceutical care in a supportive and collaborative environment. We are committed to professional growth, clinical excellence, and exceptional patient service. Benefits: • Employee discount, • Paid time off, • Store discount Work Location: In person

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