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Job Description Bedford Stuyvesant Early Childhood Development Center (BSECDC) has been “Rooted in the Community since 1966.” A federally funded Head Start program whose mission is to provide high quality, comprehensive early education and family engagement services to families and their children ages 2 to 5 years old. BSECDC embraces a holistic strength-based approach to meet the needs of our earliest learners and their families within the Bedford-Stuyvesant community. JOB DESCRIPTION: EDUCATION SITE MANAGER POSITION/JOB TITLE: Education Site Manager STATUS: Full-Time/Exempt REPORTS TO: Education Director SALARY RANGE: $ 88,871.38 SUPERVISES: Center-Based Staff (Teaching Staff; Family Assistant; XXXX) JOB SUMMARY: The Education Site Manager (ESM) manages the day-to-day operations of their assigned center and provides regular and ongoing leadership, oversight, and supervision to the center-based to ensure the delivery of high-quality, comprehensive services to children and families and continuous program improvement. The ESM ensures compliance with all federal, state, and local regulations, including the Head Start Program Performance Standards, the Head Start Act, the NYC Department of Health, and NYC Department of Education regulations, as well as all BSECDC policies and procedures. The ESM is responsible for collaborating with other BSECDC Management Team staff to coordinate services for children and families. ESSENTIAL DUTIES AND RESPONSIBILITIES: To support other sites, in the event other site managers need to be realived. • Responsible for the day-to-day operations of the assigned center, including ensuring adequate staffing and compliance with group size and staff/child ratios at all times; providing classroom assistance, as needed;, • Maintain an up-to-date licensed facility by collaborating with Facilities staff to adhere to all NYC Department of Health regulations;, • Coordinate with the Education Director and Coaches to support the implementation of the program curricula to fidelity to promote children’s learning and development across all developmental domains outlined in the Head Start Early Learning Outcomes Framework and the curriculum;, • Ensure teachers implement responsive and effective teaching practices that demonstrate respect for children and provide opportunities for children to express themselves;, • Promote cultural competence and universal values of respect, compassion, and tolerance among staff and children by ensuring the curriculum implementation includes global education, multiculturalism, and peaceful classroom concepts;, • Ensure all required child screenings and assessments are completed in a timely manner;, • Monitor and respond to child outcomes data;, • Coordinate with the Health and Disabilities Coordinator to ensure children with identified disabilities receive timely evaluations and appropriate services designed to address their needs individually; attend IEP/IFSP meetings, if needed;, • Participate in case management mental health meetings to improve outcomes for children and families;, • Establish professional relationships with parents based on trust to encourage communication with staff and positively engage families in understanding program requirements;, • Communicate effectively with parents with mutual respect and empathy while maintaining professional boundaries and adherence to BSECDC’s strict confidentiality policy; monitor teacher communication with families for the same;, • Collaborate with the Family Services Coordinator to ensure effective implementation of all ERSEA regulations and the Parent Engagement Plan;, • Provide leadership and supervision to the Family Assistant to ensure effective delivery of family partnership services and family engagement; monitor family goal setting and outcomes data., • Provide support to the Family Assistant to facilitate open communication and problem-solving with parents/guardians and provide communication about center activities, center closings, parent meetings, children’s absences, transitions within and out of the program, including to kindergarten, and any other concerns or issues that may arise;, • Assist teachers with the planning and implementation of monthly Parent Class Meetings designed to reinforce parents’ understanding of child development and their role as their child’s primary teacher through mini-workshops, training, and at-home activities;, • Ensure teachers complete two parent-teacher conferences and two home visits for each child annually; provide assistance in preparing for and facilitating conferences and home visits when needed;, • Monitor indoor and outdoor learning areas daily to observe the implementation of the daily schedule; teacher-child interactions; teachers’ performance; child supervision; and safety practices;, • Monitor classrooms a minimum of monthly to ensure the physical environment is attractive with children’s work on display, warm, nurturing, clutter-free, and conducive to child-directed play, and all emergency procedures are posted conspicuously;, • Monitor family-style meal time and CACFP meal counts to ensure accurate data is reported for reimbursement;, • Provide ongoing staff supervision, training, and professional development to address staff’s professional development needs and ensure staff are able to implement all BSECDC policies and procedures, including that every classroom staff/volunteer is aware of the steps to take in an emergency and the “Lost Child” policy a minimum of three times each year;, • Support the use of technology and data management systems by staff to promote efficiency, reliability, and accuracy in data analysis and reporting;, • Provide each teaching staff member with a minimum of two reflective supervision meetings each year; hold monthly reflective supervision meetings with the Family Assistant, • Complete annual performance evaluations for all staff, including establishing and monitoring goals for performance improvement and/or professional development and corrective action plans, if needed;, • Participate in all Management Team Meetings and Education Team meetings, including internal School Readiness Committee meetings and external meetings at the Administration for Children and Families office and NYC Department of Education/UPK Division;, • Communicate all relevant information obtained at Management Team Meetings to staff in a timely manner, either through center staff meetings or other methods;, • Advocate for the needs of your children, staff, families, and site;, • Participate in the recruitment and hiring of new staff, as requested, including scheduling and participating in interviews;, • Participate in professional development opportunities, including training, workshops, and conferences;, • Display professionalism, mutual respect, and integrity towards other BSECDC staff members, families, and visitors at all times;, • Ensure complete, accurate, and timely completion of all required record-keeping, data collection, and analysis, documentation, and paperwork, including child files and reports to the Education Director, Executive Director, the Administration for Children’s Services, the NYC Department of Education and other parties as requested;, • In collaboration with the Management Team, use information from ongoing monitoring and the annual self-assessment to identify program needs and develop and implement plans for program improvement;, • Follow all applicable BSECDC policies and procedures, including the Standards of Conduct, to safeguard children from abuse, neglect, or exploitation while in the care of the Center., • Implement fully all applicable federal, state, and local laws and regulations as cited in the Head Start Performance Standards, the Head Start Act, IDEA, IFSP, FERPA, ACYFIM, Department of Education, and the NYC Department of Health and Mental Health Licensing Code, Article 47 NAEYC., • Perform other duties as assigned. MINIMUM QUALIFICATIONS/EXPERIENCE: • Master in Early Childhood Education with State Certification, • A minimum of two years of supervisory experience, • A minimum of two years of experience in the classroom as a teacher of a group of preschoolers., • Certified Pre-K Classroom Assessment Scoring System (CLASS) Observer,, • Education affiliations a plus COMPETENCIES • Excellent communication, verbal, reading, and writing skills, and cultural competency, • Ability to administer screenings, assessments, • Ability to assess the classroom environment using formal and informal observations, including the Early Childhood Environmental Rating Scale (ECERS), • Ability to assess teacher/child interactions using the CLASS, • Ability to assess teachers’ dispositions toward children using daily observations, • Ability to communicate effectively with parents, staff, and colleagues, • Ability to establish positive relationships with teaching staff Must maintain on files an updated medical report with complete immunizations. Medical reports must ascertain that the individual is physically fit to work with young children. Powered by JazzHR vPtLTPdwKq

Job DescriptionSalary: 18.00 Full Job Description Receptionist Location: Newark, NJ Status:Full-Time, Non-Exempt Working hours: 9 am 5:30 pm (Monday- Saturday) What We Are Looking For In joining our team, you are joining a dynamic group of diverse individuals committed to Cotton Funeral Service. Cotton Funeral Service is much more than a job or a career; its a calling. If you feel called to provide a service, we invite you to join Cotton Funeral Service. *Please No Calls or emails! POSITION SUMMARY: Under the general supervision of the Location Manager, the Receptionist interacts with families during their time of need and is responsible for creating and maintaining a premier level of client family satisfaction. In addition, this position may perform various services and client relations activities while establishing and maintaining effective communication of efforts with Funeral Directors, office administrative staff, and company officials. ESSENTIAL FUNCTIONS: Because all Cotton Funeral employees represent Cotton Funeral Services, they are expected to conduct themselves according to the goals and mission of the Funeral home in performing their work. • Answer multi-line phone and direct calls to appropriate team members., • Greets and receives families and other persons entering the office for information and assistance. Answers questions, escort visitors, research patron files and records, and assists as needed., • Maintains a friendly attitude while offering assistance and guidance to all persons entering the location., • Maintaining visitors log, • Maintain Funeral Scheduling board, • Distribute Death Certificates and maintain the pick-up log, • Distribute Cremains and maintain the pick-up log, • Maintain the flower delivery log, • Update website with decedents Obituaries Education and Experience Any combination of education and experience likely to provide the required knowledge, skills, and abilities, typically: • High School / Bachelors Degree preferred., • Valid Drivers License., • Develop and maintain effective working relationships., • Must be able to read and interpret policies, procedures, contracts, and customer files such as internment rights records., • Provide excellent customer service skills by responding to common inquiries or complaints from customers, co-workers, or business community members., • Effectively present information to descendants family members, co-workers, and management., • Highly proficiency in technology and Microsoft applications, • Work independently with initiative and little supervision., • Maintain confidentiality., • Excellent verbal and written communications skills., • Great team player., • Punctual nature and ability to handle schedule flexibility and dynamic work environment., • Sit for sustained periods daily., • Perform tasks requiring intermittent bending, stooping, and walking., • Requires ability to lift or move objects 50 pounds or more frequently., • Sustain frequent movement of the fingers, wrists, hands, and arms.

Job Description JOB TITLE: Night Auditor/Front Office Agent Purpose for the Position: To close the day, ensure all revenues, receipts, and ledgers are balanced , check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of the hotel., • Verify customers’ credit, and establish how the customer will pay for the accommodation upon check-in., • Keep records of room availability and guests’ accounts using computerized property management system., • Perform simple bookkeeping activities, such as balancing receipts and revenues for the day, and perform income audit on all revenues posted (i.e., calculating restaurant checks and telephone charges to ensure proper revenues have been posted) prior to closing the day., • Review accounts and charges with guests during the checkout process., • Transmit and receive messages using telephones or telephone switchboards., • Contact overnight housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Answer all incoming phones in three rings or less., • Complete “bucket checks” to ensure all accounts are current and comply with standards established by the hotel’s Controller and Front Office Manager., • Compute bills, collect payments, and make change for guests., • Issue room keys and escort instructions to bellmen., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Contact housekeeping or maintenance staff when guests report problems., • Be an outgoing, welcoming personality for the Hotel., • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and/or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job Description JOB TITLE: Front Desk Agent, hourly rate $20.00. Night Audit Shifts rate of pay $22.00 REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job Description JOB TITLE: Night Auditor REPORTS TO: Front Office Manager Purpose for the Position: To close the day, ensure all revenues, receipts, and ledgers are balanced, check in and out hotel guests, answer telephones, provide maximum levels of guest service, and support the hotel’s rooms division in any way required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of the hotel., • Verify customers’ credit, and establish how the customer will pay for the accommodation upon check-in., • Keep records of room availability and guests’ accounts using computerized property management system., • Perform simple bookkeeping activities, such as balancing receipts and revenues for the day, and perform income audit on all revenues posted (i.e., calculating restaurant checks and telephone charges to ensure proper revenues have been posted) prior to closing the day., • Review accounts and charges with guests during the checkout process., • Transmit and receive messages using telephones or telephone switchboards., • Contact overnight housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Answer all incoming phones in three rings or less., • Be an outgoing, welcoming personality for the hotel., • Use logical thinking and personal judgment to perform a variety of office tasks., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions, but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights, and measurements. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries, and reports using prescribed format and conforming all rules of punctuation, grammar, diction, and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationship to Data, People, and Things: Data: Compiling: Gathering, collating, or classifying information about data, people, or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling, and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials.

Job Description #jobalert | DIRECT HIRE | MARKET MANAGER, HVAC/R [NYC Metro] Join a leading provider of sustainable HVAC/R solutions, committed to reducing greenhouse emissions and promoting energy efficiency. Seeking a dynamic leader to drive growth and programs through hands-on operations, sales, and team management. • Anticipate $85,000 - $100,000 base salary plus performance-based commission, • Oversee and mentor a small team of technicians, ensuring efficient scheduling, performance, and quality standards., • Prospect and develop new business opportunities, including in-person visits, follow-ups, and converting prospects to full-service clients., • Perform on-site refrigerant recoveries using specialized equipment, adhering to EPA regulations and safety protocols., • Assist with cylinder exchanges and operational support as needed., • 5+ years in HVAC, refrigerant recovery, or environmental services., • Proven experience in outside sales or business development., • EPA Universal Certification required., • Experience managing field or technical staff preferred., • Comfortable with physical labor, operating recovery machines, and handling cylinders., • Strong communication, organizational, and customer service skills., • Proficient in CRM tools, digital work orders, and mobile apps. EEO

Job Description Overview Employed by PAGNY for The Division of Correctional Health Services (CHS) of New York City Health + Hospitals (H+H) is responsible for the delivery of medical care, mental health care, and discharge planning in the jail system. Approximately 25% of new admissions per year to the NYC jail system will receive care on the mental health service. This service strives to provide safe, holistic and evidence-based therapeutic interventions for the diverse range of mental health issues that face the population, from serious mental illness to the natural struggles that accompany incarceration. The service provides some of the most comprehensive and unique treatment modalities in the country, including specialty housing units for individuals with serious mental illness, a 24-hour on-call psychiatric service, robust creative arts programming, a strong DBT training program, clinics in each of the facilities, substance use treatment, integrated re- entry services, and relationships with multiple training institutions throughout the city. Responsibilities Under the supervision of the Medical Director of Mental Health or a supervising Psychiatrist in the Division of Correctional Health Services, this full-time position requires the provision of high-quality, team-based psychiatric care, including psychotherapeutic and psychopharmacologic interventions, for individuals incarcerated in the New York City jail system. The psychiatric service strives to provide safe, holistic, and evidence-based therapeutic interventions for the diverse range of mental health issues that face the population, from serious mental illness to the natural struggles that accompany incarceration. The service provides some of the most comprehensive and unique treatment modalities in the country, including specialty housing units (“mental observation units”) for individuals with serious mental illness, a 24-hour outpatient-level clinic in each facility, substance use treatment, integrated re-entry services, and relationships with multiple training institutions throughout the city. Each of the 12 facilities in the jail system has unique patient population and environmental characteristics; each Psychiatrist will be matched with the population that most closely meets their clinical expertise and desired work location. Experience working in correctional settings is not required, however the ability to work closely and effectively with multiple other disciplines including security staff is critical. • Provides psychiatric care, including admission evaluations, follow-ups and urgent and emergent consultations to individuals enrolled in the mental health service, • Provide consultation to non-prescribing mental health staff and medical staff about diagnosis, treatment and/or the need for psychiatric medication, • Participate in team meetings with the treatment staff, on a daily basis if working on a mental observation unit and on a weekly basis if working in one of the clinics, • Regularly participate in the creation of individual treatment plans for patients, and review plans already in place, • Evaluate patients for the need for a higher level of care, including hospitalizations. If a patient is hospitalized, maintain contact with the psychiatric staff to ensure continuity of care, • Document all activities in the electronic medical record in a timely, concise and clear manner, • Provide clinical supervision as needed for psychiatric nurse practitioners and physician assistants, • Engage in weekly clinical supervision with Psychiatric leadership, • Provide clinical supervision for Psychiatric volunteers (resident or fellow) as needed, including appropriate direct supervision and documentation of evaluation and feedback, • Other duties as assigned by the Senior Psychiatrist or Mental Health Manager for the facility, Medical Director or Chief of Service for Psychiatry, or their respective designees Schedule: Monday-Friday: 8am-4pm Qualifications • Doctor of Medicine degree, • NYS license to practice Medicine, in good standing, • Completion of a 4-yr US accredited psychiatric residency program, • Board Certified or Board Eligible in Psychiatry by the ABPN, • At least 2 years’ experience taking care of individuals with serious mental illness in an institutional setting Exceptional Benefits include: • Competitive compensation package, • Choice of a three tiered, starting at FREE medical plans starting day one, • Excellent dental insurance, • Generous paid time off program, • Eligibility for loan forgiveness through the National Student Debt Forgiveness Center, • Visa candidates are considered, • Occurrence-based Medical Malpractice policy coverage, • Salary: $236,900 - $247,200 annually For more information about our incredible benefits Click here. Physician Affiliate Group of New York (PAGNY) is one of the largest multi-disciplinary groups in the country whose main purpose is to nurture and embolden the healthcare providers who take care of the most fragile and vulnerable patients in New York City. PAGNY is comprised of over 4,000 physicians and healthcare professionals who provide services to NYC Health + Hospitals (H+H), the largest public health system in the United States. Our practitioners are highly skilled professionals with outstanding credentials who deliver the highest level of quality healthcare to patients throughout New York City. PAGNY has a strong commitment to the principles of diversity and, in that spirit, actively encourages applications from groups underrepresented in healthcare. Physician Affiliate Group of New York, P.C. (“PAGNY”) is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. Please Click here to view the Federal “EEO is the law” poster or visit for more information.

Job Description Institute for Community Living (ICL) is a non-profit organization servicing the NYC-Metro area and for over 35 years, we’ve provided life-saving care to New Yorkers in need that includes but is not limited to addiction assistance, mental health services, and housing support for all. Proudly doing so, with integrity, love, and respect. Our goal is to have a positive and long-lasting impact on the lives of the people and communities we serve with the hope of providing the care, support, and attention they need. So, it is our pleasure to announce that we are currently seeking a full-time candidate for the role of Case Manager (CM), to join our team! – Veterans preferred for specific VA Shelter locations. By ICL definition, under the direct supervision of the Program Supervisor, a Case Manager is someone primarily responsible for assisting residents with organized and formulated comprehensive service planning and assessment activities in conjunction with specialty program staff, while assuring plan implementation through direct case management or co-provider services, in addition to, primary or shared responsibility – depending upon the specialty or discipline – in providing the residents with specific linkages/advocacy services with co-providers of housing, mental health, substance abuse, healthcare services, parole boards, etc. In short, for some residents, the CM will be the major provider of a particular service, and for others, a secondary support agent. MIN. ROLE REQUIREMENTS & PREFERENCES: • LOCATION: New York, NY 10038 + Available 5 Days min. Monday to Sunday, with options for O.T. – Shift: Days & Hours TBD, • EDU/EXP: degree options below MUST be majored and/or concentrating (min. 24 credits) in the following human service fields… social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation/recreation therapy, counseling, sociology, community mental health, child and family studies, speech and hearing – OR – a practicum encompassing a substantial number of activities with the target population, alongside coinciding experience with providing direct services to individuals with mental disabilities – preferably in a shelter setting, • BA Degree and 1+ years of case management or relevant human services exp., • BA Degree with 1-year practicum and 1+ years of case management or relevant human services exp., • AA Degree and 3+ years of case management or relevant human services exp., • GED/HSE or HS Diploma and 5+ years of case management or relevant human services exp., • Certifications: CPR & First Aid and OD Responder from NYS Opioid Overdose Prevention Program (NYSOOPP), • Proper attire always – this includes work pants, boots, and outer/inner-wear with the ICL company logo (provided after training) ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: • Ability to stand, stoop, bend, and stretch for long periods of time, • Ability to effectively use computer software such as MS Word and Outlook, • Ability to consistently report for work as scheduled, being on-call if needed, • Knowledge of the causes and processes of mental illness and substance abuse disorder, • Ability to perform medium to heavy manual labor, including lifting objects weighing up to 50+ lbs, • Ability to work in a setting with diverse individuals with mental illness and/or behavioral disorders, • Strong problem-identification and solving skills with an awareness of self and one’s impact on others, • Ability to work independently and as a team, to conform to all applicable safety and accountability measures, • Strong communication, listening, interpersonal, writing, and conveying skills – bi-lingual is a plus but not mandatory, • Ability to continually learn and apply knowledge with a willingness to participate in in-service training and development activities, • Ability to learn, understand, and comply with all state and city regulations, policies, and procedures regarding case management, • Ability to facilitate meetings and organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting, • Ability to follow all safety guidelines in accordance with the performance of the tasks mentioned below... CASE MANAGEMENT TASKS: • Housing Support – perform regular inspections of the residents’ living areas to ensure the safety of the residents, accountability of ICL property, and cleanliness of such areas; immediately account for residents and file missing person reports on residents not accounted for in accordance with ICL policy and procedure; execute emergency exit plans as outlined in the policy and procedure manual, • Team and Staff Support – function as an effective team member, including performing share of work, cooperating with coworkers, securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors, and residents; work with other team members (e.g. Substance Abuse Specialist) in addressing the needs of residents; review length-of-stay profile with supervisor and address barriers to getting and/or keeping employment and housing and participates in weekly length-of-stay reviews; report serious incidents, allegations, or sensitive situations to supervisors; attend regularly scheduled staff and clinical meetings, and supervisions as well as in-service trainings and developmental activities, • Compliance Support – comply with attendance and timekeeping rules and report reliably and regularly to work on an on-going basis; comply and promote compliance with all applicable laws, regulations, and agency policies helping to strengthen and maintain an ethical organizational culture; participate in ongoing reviews of existing linkages for resident adequacy and, in recognition that a comprehensive co-provider service array is necessary to good outcomes; seek to extend program and other agency linkages as part of a continuous quality improvement, • Admin Support – prepare and complete accurate incident and documentation reports, and other written materials, in accordance with ICL policy, in a timely manner; develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards; maintain up-to-date and accurate individual paper and electronic case records on each assigned resident; conduct quarterly reviews of the service-plans, assessment info, medical records, and changes in care with follows-up to determine quantity and quality service provided; obtain and document and/or file assessment info such as medical, psychological, and social factors contributing to the resident's situation as well as info about the resident’s strengths, needs, abilities and preferences; continually document resident’s treatment progress, developing measurable and objective service plans that maximize a resident’s strengths and abilities in accordance with regulatory guidelines; review the staff communication log and make entries concerning essential elements of information designated by program mgmt. RESIDENT SUPPORT TASKS: • Resident Integration – show empathy to residents upon entry; participate in orientation of new residents, explaining the types of clinical services, recreational activities, and ICL programs that are available; instruct the resident in daily living skills, socialization skill enhancement, and conflict resolution, • Service Plan Support – obtain and develop resource info for residents in all aspects of their care; disseminate this information to residents in a manner that is clear and understandable; advocate on behalf of residents with outside service providers and within ICL; collaborate with residents to utilize assessment info to complete and maintain resident service plans, offering an Integrated Healthcare approach to services and ensuring that plans include consideration of the residents’ cultural and ethnic background, customs, needs, beliefs and preferred language; use cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the resident in meeting service plan goals; conduct weekly meetings with residents to follow-up on service plan goals and objectives; effectively and efficiently write, create, understand and follow verbal and written instructions and questions from residents, • Community Support – actively look for ways to assist residents with compassion and hope; believe and help residents work toward recovery; refer residents to community resources and other orgs.; provide support & advice to significant others of the residents and Transitional Veterans Residence staff; provide motivational interviewing to residents as needed; accompany individual during the first-day transition from Transitional Veterans Residence to meetings with community providers, and in establishing connections with local community resources, • Travel & Recreational Planning – provide residents on both an individual or group basis with transportation for housing placement, service appointments, recreational, or other service plan-related purposes as appropriate; plans, arranges, and/or escorts residents to social or recreational service activities, • Education Support – assist residents in finding and getting into vocational training or other training opportunities; conducts in vivo assessment and living skills training as needed; serves as a role model to residents including modeling appropriate interpersonal interactions, appearance, demeanor, • Finance Support – assist residents with developing a savings and money mgmt. plan within the scope of the Dept. of Homeless Services and Veterans Administration regulations; optimize resident income through advocacy with the HRA and VA who will offer and provide residents both group and individual instruction in budgeting, banking, and resident skills such as shopping wisely from a price and product perspective, credit, taxes, etc., • Medical Support – provide counseling in 1:1 or group formats that assist residents with modifying attitudes and behaviors as needed, by increasing understanding of self and others and by addressing service needs, strengths, abilities, and environmental resources to attain goals; accompany residents on regular scheduled appointments or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the resident; participate in substance abuse services with the substance abuse counselor/specialist; administer CPR or first aid to staff or residents who require such services; use sound judgment in identifying and solving problems and knowing when to seek assistance for residents, • Conflict Resolution – perform crisis assessment and verbal/non-verbal crisis intervention; mediate conflicts between residents, negotiating ground rules for relationships; may provide critical time intervention procedures; maintain self-control in crisis situations, working with residents, families, and staff in a caring and respectful manner, • Discharge Support – facilitate individualized services to residents, meeting their diverse needs and focusing on the discharge planning goal with due understanding of and consideration for cultural differences, • Perform other job-related tasks as assigned in an organized and detail-oriented manner…, • Please Note: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. If you feel that you’re a suitable candidate for this role and would like to join our organization, please submit your resume in response to this ad to contact a recruiter in HR for further related info to the role above or the benefits mentioned below… ICL BENEFITS: PLEASE NOTE: ICL Company Benefits are exclusive to employees working 20+ hours and EDU Leave is 40+ hours ONLY! • PAID Orientation and Training, • Choice of full and/or partial Health, Dental, and Vision Benefits (spousal and child coverage available too), • Life & AD&D Insurance + Medical Flexible Spending, • Mental Health Services and Providers, • Educational & Parental Leave, • Tuition & Work-Life Assistance, • Commuter Benefits Plan, • Employee Assistance Program, • Matching 403B (non-profit), • Payroll Benefits: Corporate Fitness Account / NYS College Savings Program / Etc., • Discounts on select ticketed purchases provided by Plum Benefits, • And many more… #ICLCW

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service-plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 6. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. May have on-call responsibilities., 12. Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 20. Complies with agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: 1. Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., 2. Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., 3. Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, 4. Basic understanding of the causes and processes of mental illness and substance abuse disorder., 6. Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., 7. Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., 8. Ability to be aware of self and one's impact on others, 9. Ability to learn, understand and comply with all regulations, policies and procedures., 10. Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., 11. Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, 12. Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., 13. Ability to prepare accurate and timely documentation, reports and other written material as assigned., 14. Ability to work independently, and to conform to all applicable safety and accountability measures, 15. Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., 16. Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate, 17. Ability to identify the nature of problems and to participate effectively in solving problems., 18. Ability to report for work as scheduled on a consistent basis, 19. Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor’s degree plus 1year experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor’s degree that required a one-year practicum working directly with individuals with mental disabilities (e.g., BSW); or an associate's degree in a human services related field and two years of experience in human services; CASE MANAGER TRAINEE Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met.

Job Description Overview Employed by PAGNY for The Division of Correctional Health Services (CHS) of New York City Health + Hospitals (H+H) is responsible for the delivery of medical care, mental health care, and discharge planning in the jail system. Approximately 25% of new admissions per year to the NYC jail system will receive care on the mental health service. This service strives to provide safe, holistic and evidence-based therapeutic interventions for the diverse range of mental health issues that face the population, from serious mental illness to the natural struggles that accompany incarceration. The service provides some of the most comprehensive and unique treatment modalities in the country, including specialty housing units for individuals with serious mental illness, a 24-hour on-call psychiatric service, robust creative arts programming, a strong DBT training program, clinics in each of the facilities, substance use treatment, integrated re- entry services, and relationships with multiple training institutions throughout the city. Under the supervision of the Medical Director of Mental Health or a supervising Psychiatrist in the Division of Correctional Health Services, this full-time position requires the provision of high-quality, team-based psychiatric care, including psychotherapeutic and psychopharmacologic interventions, for individuals incarcerated in the New York City jail system. The psychiatric service strives to provide safe, holistic, and evidence-based therapeutic interventions for the diverse range of mental health issues that face the population, from serious mental illness to the natural struggles that accompany incarceration. The service provides some of the most comprehensive and unique treatment modalities in the country, including specialty housing units (mental observation units) for individuals with serious mental illness, a 24-hour outpatient-level clinic in each facility, substance use treatment, integrated re-entry services, and relationships with multiple training institutions throughout the city. Each of the 12 facilities in the jail system has unique patient population and environmental characteristics; each Psychiatrist will be matched with the population that most closely meets their clinical expertise and desired work location. Experience working in correctional settings is not required, however the ability to work closely and effectively with multiple other disciplines including security staff is critical. Responsibilities Schedule: Monday-Friday 8am-4pm • Provides psychiatric care, including admission evaluations, follow-ups and urgent and emergent consultations to individuals enrolled in the mental health service, • Provide consultation to non-prescribing mental health staff and medical staff about diagnosis, treatment and/or the need for psychiatric medication, • Participate in team meetings with the treatment staff, on a daily basis if working on a mental observation unit and on a weekly basis if working in one of the clinics, • Regularly participate in the creation of individual treatment plans for patients, and review plans already in place, • Evaluate patients for the need for a higher level of care, including hospitalizations. If a patient is hospitalized, maintain contact with the psychiatric staff to ensure continuity of care, • Document all activities in the electronic medical record in a timely, concise and clear manner, • Provide clinical supervision as needed for psychiatric nurse practitioners and physician assistants, • Engage in weekly clinical supervision with Psychiatric leadership, • Provide clinical supervision for Psychiatric volunteers (resident or fellow) as needed, including appropriate direct supervision and documentation of evaluation and feedback, • Other duties as assigned by the Senior Psychiatrist or Mental Health Manager for the facility, Medical Director or Chief of Service for Psychiatry, or their respective designees This position is located on Rikers Island. Qualifications • Doctor of Medicine degree, • New York State license to practice Medicine, in good standing, • Completion of a 4-yr. US accredited psychiatric residency program, • Board Certified or Board Eligible in Psychiatry by the ABPN, • At least 2 years' experience taking care of individuals with serious mental illness in an, • Competitive compensation package, • Choice of a three tiered, starting at FREE medical plans starting day one, • Excellent dental insurance, • Generous paid time off program, • Eligibility for loan forgiveness through the National Student Debt Forgiveness Center, • Visa candidates are considered, • Occurrence-based Medical Malpractice policy coverage Physician Affiliate Group of New York (PAGNY) is one of the largest multi-disciplinary groups in the country whose main purpose is to nurture and embolden the healthcare providers who take care of the most fragile and vulnerable patients in New York City. PAGNY is comprised of over 4,000 physicians and healthcare professionals who provide services to NYC Health + Hospitals (H+H), the largest public health system in the United States. Our practitioners are highly skilled professionals with outstanding credentials who deliver the highest level of quality healthcare to patients throughout New York City. PAGNY has a strong commitment to the principles of diversity and, in that spirit, actively encourages applications from groups underrepresented in healthcare. Physician Affiliate Group of New York, P.C. (“PAGNY”) is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. Please Click here to view the Federal “EEO is the law” poster or visit for more information.

Job Description Overview Employed by PAGNY for The Division of Correctional Health Services (CHS) of New York City Health + Hospitals (H+H) is responsible for the delivery of medical care, mental health care, and discharge planning in the jail system. Approximately 25% of new admissions per year to the NYC jail system will receive care on the mental health service. This service strives to provide safe, holistic and evidence-based therapeutic interventions for the diverse range of mental health issues that face the population, from serious mental illness to the natural struggles that accompany incarceration. The service provides some of the most comprehensive and unique treatment modalities in the country, including specialty housing units for individuals with serious mental illness, a 24-hour on-call psychiatric service, robust creative arts programming, a strong DBT training program, clinics in each of the facilities, substance use treatment, integrated re- entry services, and relationships with multiple training institutions throughout the city. Under the supervision of the Medical Director of Mental Health or a supervising Psychiatrist in the Division of Correctional Health Services, this full-time position requires the provision of high-quality, team-based psychiatric care, including psychotherapeutic and psychopharmacologic interventions, for individuals incarcerated in the New York City jail system. The psychiatric service strives to provide safe, holistic, and evidence-based therapeutic interventions for the diverse range of mental health issues that face the population, from serious mental illness to the natural struggles that accompany incarceration. The service provides some of the most comprehensive and unique treatment modalities in the country, including specialty housing units (“mental observation units”) for individuals with serious mental illness, a 24-hour outpatient-level clinic in each facility, substance use treatment, integrated re-entry services, and relationships with multiple training institutions throughout the city. Each of the 12 facilities in the jail system has unique patient population and environmental characteristics; each Psychiatrist will be matched with the population that most closely meets their clinical expertise and desired work location. Experience working in correctional settings is not required, however the ability to work closely and effectively with multiple other disciplines including security staff is critical. Responsibilities • Provides psychiatric care, including admission evaluations, follow-ups and urgent and emergent consultations to individuals enrolled in the mental health service, • Provide consultation to non-prescribing mental health staff and medical staff about diagnosis, treatment and/or the need for psychiatric medication, • Participate in team meetings with the treatment staff, on a daily basis if working on a mental observation unit and on a weekly basis if working in one of the clinics, • Regularly participate in the creation of individual treatment plans for patients, and review plans already in place, • Evaluate patients for the need for a higher level of care, including hospitalizations. If a patient is hospitalized, maintain contact with the psychiatric staff to ensure continuity of care, • Document all activities in the electronic medical record in a timely, concise and clear manner, • Provide clinical supervision as needed for psychiatric nurse practitioners and physician assistants, • Engage in weekly clinical supervision with Psychiatric leadership, • Provide clinical supervision for Psychiatric volunteers (resident or fellow) as needed, including appropriate direct supervision and documentation of evaluation and feedback, • Other duties as assigned by the Senior Psychiatrist or Mental Health Manager for the facility, Medical Director or Chief of Service for Psychiatry, or their respective designees Schedule: Monday-Friday: 8am-4pm Qualifications • Doctor of Medicine degree, • NYS license to practice Medicine, in good standing, • Completion of a 4-yr US accredited psychiatric residency program, • Board Certified or Board Eligible in Psychiatry by the ABPN, • At least 2 years’ experience taking care of individuals with serious mental illness in an institutional setting Exceptional Benefits include: • Competitive compensation package, • Choice of a three tiered, starting at FREE medical plans starting day one, • Excellent dental insurance, • Generous paid time off program, • Eligibility for loan forgiveness through the National Student Debt Forgiveness Center, • Visa candidates are considered, • Occurrence-based Medical Malpractice policy coverage, • Salary: $236,900 - $247,200 annually For more information about our incredible benefits Click here. Physician Affiliate Group of New York (PAGNY) is one of the largest multi-disciplinary groups in the country whose main purpose is to nurture and embolden the healthcare providers who take care of the most fragile and vulnerable patients in New York City. PAGNY is comprised of over 4,000 physicians and healthcare professionals who provide services to NYC Health + Hospitals (H+H), the largest public health system in the United States. Our practitioners are highly skilled professionals with outstanding credentials who deliver the highest level of quality healthcare to patients throughout New York City. PAGNY has a strong commitment to the principles of diversity and, in that spirit, actively encourages applications from groups underrepresented in healthcare. Physician Affiliate Group of New York, P.C. (“PAGNY”) is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. Please Click here to view the Federal “EEO is the law” poster or visit for more information.

Job Description JOB SUMMARY: These positions exist in community residences or programs that operate similar to a community residence. Incumbents of this position are assigned a caseload of recipients requiring assistance of social service agencies. They counsel and aid the recipients within a community residence. Majority of duties are often performed in the community residence under supervision of a program supervisor. ESSENTIAL TASKS: • Provides individualized care and supervision of each resident. Provides supportive counseling and services. Helps the client to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids clients to mobilize inner capabilities and environmental resources to attain goals., • Models positive behaviors and implements the core values., • Uses strength-based intervention, communication, and practices to build assets/resiliency., • Assesses, instructs, and measures daily and independent living skills., • Provides a therapeutic milieu and promotes appropriate socialization., • Creates a warm, caring, home-like environment by modeling responsibility and pride in performing household duties., • Participates in the service planning and review process. Secures information, such as medical, psychological, and social factors contributing to the individual’s situation, and evaluates these and the individual’s capabilities. Based on this information, assists in the completion and maintenance of client treatment plans to include quarterly service plan reviews, assessments, and medical records either manually or using a computer. Maintains a case record for each resident/client and completes required forms. Continually documents client treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer, • Explains the type of clinical services, recreational activities, and ICL programs available to clients; instructs the clients in daily living skills, socialization skill enhancement, and conflict resolution., • Delivers services in accordance with service goals and objectives., • Employs trauma-sensitive practices., • Performs crisis assessment and nonverbal and verbal crisis intervention. Provides crisis intervention and behavior management., • Refers clients to community resources and other organizations. Accompanies clients on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the resident. Accompanies, supervises, and provides transportation (when necessary) for appointments, home visits, sibling visits, and activities., • Promotes family involvement and reunification as appropriate., • Provides life space counseling and support (or provides informal, one-on-one counseling and support)., • Ensures adherence to medication regimen., • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for clients and files missing person reports on clients not accounted for in accordance with ICL policy and procedure., • Completes all assigned documentation in a timely fashion. Ensures all documentation per shift is adequate and completed in a timely fashion., • Plans, escorts, and/or arranges social or recreational activities for and with consumers., • Reviews the staff communication log and makes entries in the staff communication log concerning essential elements of information designated by program management., • Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or clients who are injured., • Assists in the orientation of new personnel when requested., • Complies with attendance rules and the ability to work on a regular schedule., • Attends regularly scheduled clinical meetings and supervision, attends professional development activities and training., • Complies with agency infection control policies., • Assists in residence household duties (general cleaning, laundry, shopping, meal planning and preparation); trains and supervises residents in developing these skills., • Supervises and monitors counselors’ interaction with children and families., • Models positive interaction with children and families and with staff., • Provides for training of counselors in core competencies., • Assigns daily tasks and coverage as needed., • Ensures that there is proper staff coverage for shift., • May perform regular inspections of the resident’s room to ensure the safety of the resident, accountability of ICL property, and cleanliness of resident’s room., • May be assigned as a team member of a multi-disciplinary team., • May distribute medications and/or supervise resident self-medication., • May specialize in providing, monitoring, and evaluating services to family members of client., • Ability to work with clients/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/clients., • Demonstrated clinical competence., • Knowledge of both verbal and written English at the Associate College level and ability to follow written and oral instructions., • Ability to react appropriately in emergency situations., • Ability to perform and interact as part of a multi-disciplinary team., • Basic working knowledge of computers, and ability to complete written forms and reports in an accurate and timely manner, manually and by computer., • Ability to communicate effectively with staff, clients/residents, families, and the public., • Ability to accompany or transport residents., • Basic knowledge of mental illness and serious emotional disturbances of children and adolescents., • Basic knowledge of treatment, rehabilitation, and community support programs as they relate to clients/residents, families, and staff., • Basic knowledge of routine clinical procedures and medications. This position interacts with counselors and other case managers and reports to a program supervisor. MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree in a human services field* OR Associate’s Degree in a human services field* and two years of full-time experience providing direct services to individuals with mental disabilities or other relevant human service experience OR High school diploma or equivalency diploma recognized by the NYS Department of Education, and four years of full-time human services work experience OR An equivalent combination of training and experience. 30 college credits may be substituted for 1 year of human services experience. *Human Services Fields: Anthropology, Art/Dance Therapy, Audiology, Chemical Dependence Administration, Child Development/Family Relations, Criminal Justice, Community Mental Health, Counseling/Guidance, Divinity/Religion/Theology, Education, Drama Therapy, Gerontology, Health Education, Health Administration, Music Therapy, Nursing/Medicine, Nutrition, Occupational Therapy, Pastoral Counseling, Physical Therapy, Psychology, Recreational Therapy, Rehabilitation Counseling, Social Work, Sociology, Special Education, , Speech Pathology, Vocational Counseling, Human services. Your degree must have been awarded by a regionally accredited college or university or one recognized by the NYS Education Department as following acceptable educational practices. If your degree was awarded by an educational institution outside the United States and its territories, you must provide independent verification of equivalency. CASE MANAGER TRAINEE: Otherwise qualified candidates who lack the indicated number of years of experience may be offered employment as Case Manager Trainees at a reduced salary, until the experience requirements are met. #ICLCWCM

Job Description Overview Employed by PAGNY for The Division of Correctional Health Services (CHS) of New York City Health + Hospitals (H+H) is responsible for the delivery of medical care, mental health care, and discharge planning in the jail system. Approximately 25% of new admissions per year to the NYC jail system will receive care on the mental health service. This service strives to provide safe, holistic and evidence-based therapeutic interventions for the diverse range of mental health issues that face the population, from serious mental illness to the natural struggles that accompany incarceration. The service provides some of the most comprehensive and unique treatment modalities in the country, including specialty housing units for individuals with serious mental illness, a 24-hour on-call psychiatric service, robust creative arts programming, a strong DBT training program, clinics in each of the facilities, substance use treatment, integrated re- entry services, and relationships with multiple training institutions throughout the city. Responsibilities Under the supervision of a Senior/Supervising Psychiatrist in the Mental Health Service of CHS, this position requires the provision of high quality, team-based psychiatric services including psychopharmacologic interventions, for individuals incarcerated in the New York City jail system. The mental health service strives to provide safe, holistic and evidence-based therapeutic interventions for the diverse range of mental health issues that face the population, from serious mental illness to the natural struggles that accompany incarceration. The service provides some of the most comprehensive and unique treatment modalities in the country, including specialty housing units ("mental observation units") for individuals with serious mental illness, a 24-hour on-call psychiatric service, robust creative arts programming, outpatient-level clinics in each of the facilities, substance use treatment, integrated re-entry services, and relationships with multiple training institutions throughout the city. Each of the facilities in the jail system has unique patient population and environmental characteristics; each psychiatric Physician's Assistant will be matched with the population that most closely meets their clinical expertise and desired work location and schedule. Experience working in correctional settings is not required, however the ability to work closely and effectively with multiple other disciplines, including security staff, is critical. Provide psychiatric care, including admission evaluations, follow-ups, and urgent and emergent consultations to individuals with mental health needs. • Participate in the creation of an individualized treatment plan after discussing the case with the mental health care team, collecting and reviewing psychosocial data, medical history, nursing assessment, and other pertinent information., • Evaluate patients for the need for a higher level of care, including hospitalization. If a patient is hospitalized, maintain contact with the hospital psychiatric staff to ensure continuity of care, • Provide patient education, specifically around issues related to medications and treatment adherence, and aftercare services. Document all activities in the electronic medical record in a timely, concise and clear manner, • Integrate nursing and medical concepts in planning care for medically complicated psychiatric patients., • Provide consultation to non-prescribing mental health staff and medical staff about diagnosis, treatment and/or the need for psychiatric medication, • Counsel patients using advanced psychotherapeutic techniques, including in group settings if needed, • Participate in team meetings with the treatment staff, on a daily basis if working on a mental observation unit and on a weekly basis if working in one of the clinics., • Engage in clinical supervision, as indicated, with the Supervising or Senior psychiatrist, • Provide clinical oversight for psychiatric physician’s assistant trainees as needed, including appropriate direct supervision and documentation of evaluation and feedback, • Other duties as assigned by the Senior Psychiatrist or Mental Health Manager for the facility, Medical Director or Chief of Service for Psychiatry, or their respective designees Department Preferences • Demonstrate advanced knowledge of psychopathology in assessing patients in need of mental health treatment, including mental status examination and diagnosis. Qualifications • A Bachelor’s Degree and, • State of New York Certified Physician’s Assistant and, • Certification by the National Commission on Certification of Physician’s Assistant and, • At least 3 years of hospital or outpatient clinical experience as a PA in Behavioral Health, • Competitive compensation package, • Choice of a three tiered, starting at FREE medical plans starting day one, • Excellent dental insurance including orthodontics coverage starting day one, • Generous paid time off program, • Commuter benefits, • Hiring salary: $143,422.50 - $154,225.50 annually For more information about our incredible benefits click here. Physician Affiliate Group of New York (PAGNY) is one of the largest multi-disciplinary groups in the country whose main purpose is to nurture and embolden the healthcare providers who take care of the most fragile and vulnerable patients in New York City. PAGNY is comprised of over 4,000 physicians and healthcare professionals who provide services to NYC Health + Hospitals (H+H), the largest public health system in the United States. Our practitioners are highly skilled professionals with outstanding credentials who deliver the highest level of quality healthcare to patients throughout New York City. PAGNY has a strong commitment to the principles of diversity and, in that spirit, actively encourages applications from groups underrepresented in healthcare. Physician Affiliate Group of New York, P.C. (“PAGNY”) is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. Please Click here to view the Federal “EEO is the law” poster or visit for more information.

Job Description Overview Employed by PAGNY for The Division of Correctional Health Services (CHS) of New York City Health + Hospitals (H+H) is responsible for the delivery of medical care, mental health care, and discharge planning in the jail system. Approximately 25% of new admissions per year to the NYC jail system will receive care on the mental health service. This service strives to provide safe, holistic and evidence-based therapeutic interventions for the diverse range of mental health issues that face the population, from serious mental illness to the natural struggles that accompany incarceration. The service provides some of the most comprehensive and unique treatment modalities in the country, including specialty housing units for individuals with serious mental illness, a 24-hour on-call psychiatric service, robust creative arts programming, a strong DBT training program, clinics in each of the facilities, substance use treatment, integrated re- entry services, and relationships with multiple training institutions throughout the city. Responsibilities Schedule: Monday: 8am-4pm Under the supervision of the Medical Director of Mental Health or a supervising Psychiatrist in the Division of Correctional Health Services, this full-time position requires the provision of high-quality, team-based psychiatric care, including psychotherapeutic and psychopharmacologic interventions, for individuals incarcerated in the New York City jail system. The psychiatric service strives to provide safe, holistic, and evidence-based therapeutic interventions for the diverse range of mental health issues that face the population, from serious mental illness to the natural struggles that accompany incarceration. The service provides some of the most comprehensive and unique treatment modalities in the country, including specialty housing units (mental observation units) for individuals with serious mental illness, a 24-hour outpatient-level clinic in each facility, substance use treatment, integrated re-entry services, and relationships with multiple training institutions throughout the city. Each of the 12 facilities in the jail system has unique patient population and environmental characteristics; each Psychiatrist will be matched with the population that most closely meets their clinical expertise and desired work location. Experience working in correctional settings is not required, however the ability to work closely and effectively with multiple other disciplines including security staff is critical. • Provides psychiatric care, including admission evaluations, follow-ups and urgent and emergent consultations to individuals enrolled in the mental health service, • Provide consultation to non-prescribing mental health staff and medical staff about diagnosis, treatment and/or the need for psychiatric medication, • Participate in team meetings with the treatment staff, on a daily basis if working on a mental observation unit and on a weekly basis if working in one of the clinics, • Regularly participate in the creation of individual treatment plans for patients, and review plans already in place, • Evaluate patients for the need for a higher level of care, including hospitalizations. If a patient is hospitalized, maintain contact with the psychiatric staff to ensure continuity of care, • Document all activities in the electronic medical record in a timely, concise and clear manner, • Provide clinical supervision as needed for psychiatric nurse practitioners and physician assistants, • Engage in weekly clinical supervision with Psychiatric leadership, • Provide clinical supervision for Psychiatric volunteers (resident or fellow) as needed, including appropriate direct supervision and documentation of evaluation and feedback Qualifications • Doctor of Medicine degree, • New York State license to practice Medicine, in good standing, • Completion of a 4-yr. US accredited psychiatric residency program, • Board Certified or Board Eligible in Psychiatry by the ABPN, • At least 2 years' experience taking care of individuals with serious mental illness in an, • institutional setting Rate: $200 per hour Physician Affiliate Group of New York (PAGNY) is one of the largest multi-disciplinary groups in the country whose main purpose is to nurture and embolden the healthcare providers who take care of the most fragile and vulnerable patients in New York City. PAGNY is comprised of over 4,000 physicians and healthcare professionals who provide services to NYC Health + Hospitals (H+H), the largest public health system in the United States. Our practitioners are highly skilled professionals with outstanding credentials who deliver the highest level of quality healthcare to patients throughout New York City. PAGNY has a strong commitment to the principles of diversity and, in that spirit, actively encourages applications from groups underrepresented in healthcare. Physician Affiliate Group of New York, P.C. (“PAGNY”) is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. Please Click here to view the Federal “EEO is the law” poster or visit for more information.

Job Description Overview Employed by PAGNY for The Division of Correctional Health Services (CHS) of New York City Health + Hospitals (H+H) is responsible for the delivery of medical care, mental health care, and discharge planning in the jail system. Approximately 25% of new admissions per year to the NYC jail system will receive care on the mental health service. This service strives to provide safe, holistic and evidence-based therapeutic interventions for the diverse range of mental health issues that face the population, from serious mental illness to the natural struggles that accompany incarceration. The service provides some of the most comprehensive and unique treatment modalities in the country, including specialty housing units for individuals with serious mental illness, a 24-hour on-call psychiatric service, robust creative arts programming, a strong DBT training program, clinics in each of the facilities, substance use treatment, integrated re- entry services, and relationships with multiple training institutions throughout the city. Under the supervision of the Medical Director of Mental Health or a supervising Psychiatrist in the Division of Correctional Health Services, this full-time position requires the provision of high-quality, team-based psychiatric care, including psychotherapeutic and psychopharmacologic interventions, for individuals incarcerated in the New York City jail system. The psychiatric service strives to provide safe, holistic, and evidence-based therapeutic interventions for the diverse range of mental health issues that face the population, from serious mental illness to the natural struggles that accompany incarceration. The service provides some of the most comprehensive and unique treatment modalities in the country, including specialty housing units (mental observation units) for individuals with serious mental illness, a 24-hour outpatient-level clinic in each facility, substance use treatment, integrated re-entry services, and relationships with multiple training institutions throughout the city. Each of the 12 facilities in the jail system has unique patient population and environmental characteristics; each Psychiatrist will be matched with the population that most closely meets their clinical expertise and desired work location. Experience working in correctional settings is not required, however the ability to work closely and effectively with multiple other disciplines including security staff is critical. Responsibilities Schedule: Monday: 8am-4pm • Provides psychiatric care, including admission evaluations, follow-ups and urgent and emergent consultations to individuals enrolled in the mental health service, • Provide consultation to non-prescribing mental health staff and medical staff about diagnosis, treatment and/or the need for psychiatric medication, • Participate in team meetings with the treatment staff, on a daily basis if working on a mental observation unit and on a weekly basis if working in one of the clinics, • Regularly participate in the creation of individual treatment plans for patients, and review plans already in place, • Evaluate patients for the need for a higher level of care, including hospitalizations. If a patient is hospitalized, maintain contact with the psychiatric staff to ensure continuity of care, • Document all activities in the electronic medical record in a timely, concise and clear manner, • Provide clinical supervision as needed for psychiatric nurse practitioners and physician assistants, • Engage in weekly clinical supervision with Psychiatric leadership, • Provide clinical supervision for Psychiatric volunteers (resident or fellow) as needed, including appropriate direct supervision and documentation of evaluation and feedback Qualifications • Doctor of Medicine degree, • New York State license to practice Medicine, in good standing, • Completion of a 4-yr. US accredited psychiatric residency program, • Board Certified or Board Eligible in Psychiatry by the ABPN, • At least 2 years' experience taking care of individuals with serious mental illness in an Physician Affiliate Group of New York (PAGNY) is one of the largest multi-disciplinary groups in the country whose main purpose is to nurture and embolden the healthcare providers who take care of the most fragile and vulnerable patients in New York City. PAGNY is comprised of over 4,000 physicians and healthcare professionals who provide services to NYC Health + Hospitals (H+H), the largest public health system in the United States. Our practitioners are highly skilled professionals with outstanding credentials who deliver the highest level of quality healthcare to patients throughout New York City. PAGNY has a strong commitment to the principles of diversity and, in that spirit, actively encourages applications from groups underrepresented in healthcare. Physician Affiliate Group of New York, P.C. (“PAGNY”) is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. Please Click here to view the Federal “EEO is the law” poster or visit for more information.

Job Description Salary: $75,000.00 to $95,000.00 Other Forms of Compensation: $1,000.00 Yearly Supervisor Bonus Facilities HVAC Manager - Mount Sinai Hospital Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 1300 healthcare service teams in 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013 and Becker's Top 150 Places to Work since 2016. A division of Compass Group USA, we have more than 26,000 team members. Our core services include: Environmental Services, Healthcare Technology Solutions, Patient Transportation, Laundry & Linen, Facilities Management, and Ambulatory EVS. Learn more at . Job Summary Assists in the administration, operation and maintenance of all HVAC systems, refrigeration systems, air-handling systems, Central Plant equipment and various other electro-mechanical systems located throughout the Medical Center. Works under the supervision of the Director of Plant Operations. Responsibilities: • Assists the Director of Plant Operations in the planning, organization, and controls activities of HVAC Shop., • Maintains flow and quality of work to assure accurate completion of assigned workload and consistency to standards of quality., • Assists with preparation and maintains a variety of department records in compliance of The Joint Commission, Department of Health Standards, local authorities, and other regulatory agencies., • Works with the Director of Plant Operations in the coordination of construction and renovation programs for the facility., • Operates plant HVAC equipment efficiently and safely., • Maintains working knowledge of all mechanical, electrical, and auxiliary functions. Directly supervises other Crothall and Mount Sinai managers and employees including supervisors, shop coordinators and bargaining unit line staff, • Monitors and inspects employee work performance to assure performance standards are maintained, • Resolves complaints as required, reports, and seeks guidance from Director of Plant Operations., • Orients and trains new employees and provides continuing guidance and on-the-job training to all assigned personnel., • Assists with the Quality Control Program of the department., • Reviews and writes specifications for corrective maintenance and minor construction and renovation projects., • Monitors and coordinates a variety of preventative maintenance and building and property repair and improvement projects performed by vendors and contractors, inspects completed work and approves requests for payment regarding same, • Performs departmental and other related duties as required.Qualifications:, • Associates Degree AND a mimimum of 2 years of HVAC related experience in healthcare, or a Bachelor's Degree in Engineering, • Customer service/interpersonal skills, • Problem solving skills, • Analytical- computer skills, • Supervisory skills, • Financial foresight, • Presentation skills, • Team building and coaching skills, • Associate Degree preferred and a minimum of two years of HVAC related experience in a hospital setting., • NYC Refrigeration License is highly desirable, • Able to obtain NYCFD C of F G-60, F-60 and G-79, • Highly proficient in Building Management Systems, • Ability to operate HVAC and Refrigeration equipment Apply to Crothall today! Crothall is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at Crothall are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Flexible Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. Crothall maintains a drug-free workplace. Req ID: 1465471 Crothall Healthcare Abigail Van Eman [[req_classification]]

Job Description Overview Employed by PAGNY for The Division of Correctional Health Services (CHS) of New York City Health + Hospitals (H+H) is responsible for the delivery of medical care, mental health care, and discharge planning in the jail system. Approximately 25% of new admissions per year to the NYC jail system will receive care on the mental health service. This service strives to provide safe, holistic and evidence-based therapeutic interventions for the diverse range of mental health issues that face the population, from serious mental illness to the natural struggles that accompany incarceration. The service provides some of the most comprehensive and unique treatment modalities in the country, including specialty housing units for individuals with serious mental illness, a 24-hour on-call psychiatric service, robust creative arts programming, a strong DBT training program, clinics in each of the facilities, substance use treatment, integrated re- entry services, and relationships with multiple training institutions throughout the city. Responsibilities Under the supervision of the Medical Director of Mental Health or a supervising Psychiatrist in the Division of Correctional Health Services, this full-time position requires the provision of high-quality, team-based psychiatric care, including psychotherapeutic and psychopharmacologic interventions, for individuals incarcerated in the New York City jail system. The psychiatric service strives to provide safe, holistic, and evidence-based therapeutic interventions for the diverse range of mental health issues that face the population, from serious mental illness to the natural struggles that accompany incarceration. The service provides some of the most comprehensive and unique treatment modalities in the country, including specialty housing units (mental observation units) for individuals with serious mental illness, a 24-hour outpatient-level clinic in each facility, substance use treatment, integrated re-entry services, and relationships with multiple training institutions throughout the city. Each of the 12 facilities in the jail system has unique patient population and environmental characteristics; each Psychiatrist will be matched with the population that most closely meets their clinical expertise and desired work location. Experience working in correctional settings is not required, however the ability to work closely and effectively with multiple other disciplines including security staff is critical. • Provides psychiatric care, including admission evaluations, follow-ups and urgent and emergent consultations to individuals enrolled in the mental health service, • Provide consultation to non-prescribing mental health staff and medical staff about diagnosis, treatment and/or the need for psychiatric medication, • Participate in team meetings with the treatment staff, on a daily basis if working on a mental observation unit and on a weekly basis if working in one of the clinics, • Regularly participate in the creation of individual treatment plans for patients, and review plans already in place, • Evaluate patients for the need for a higher level of care, including hospitalizations. If a patient is hospitalized, maintain contact with the psychiatric staff to ensure continuity of care, • Document all activities in the electronic medical record in a timely, concise and clear manner, • Provide clinical supervision as needed for psychiatric nurse practitioners and physician assistants, • Engage in weekly clinical supervision with Psychiatric leadership, • Provide clinical supervision for Psychiatric volunteers (resident or fellow) as needed, including appropriate direct supervision and documentation of evaluation and feedback, • Other duties as assigned by the Senior Psychiatrist or Mental Health Manager for the facility, Medical Director or Chief of Service for Psychiatry, or their respective designees This position is located on Rikers Island. Schedule: Monday-Friday: 4pm-12am Qualifications • Doctor of Medicine degree, • New York State license to practice Medicine, in good standing, • Completion of a 4-yr. US accredited psychiatric residency program, • Board Certified or Board Eligible in Psychiatry by the ABPN, • At least 2 years' experience taking care of individuals with serious mental illness in an, • Competitive compensation package, • Choice of a three tiered, starting at FREE medical plans starting day one, • Excellent dental insurance, • Generous paid time off program, • Eligibility for loan forgiveness through the National Student Debt Forgiveness Center, • Visa candidates are considered, • Occurrence-based Medical Malpractice policy coverage Physician Affiliate Group of New York (PAGNY) is one of the largest multi-disciplinary groups in the country whose main purpose is to nurture and embolden the healthcare providers who take care of the most fragile and vulnerable patients in New York City. PAGNY is comprised of over 4,000 physicians and healthcare professionals who provide services to NYC Health + Hospitals (H+H), the largest public health system in the United States. Our practitioners are highly skilled professionals with outstanding credentials who deliver the highest level of quality healthcare to patients throughout New York City. PAGNY has a strong commitment to the principles of diversity and, in that spirit, actively encourages applications from groups underrepresented in healthcare. Physician Affiliate Group of New York, P.C. (“PAGNY”) is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online. Please Click here to view the Federal “EEO is the law” poster or visit for more information.

Job Description Institute for Community Living (ICL) is a non-profit organization servicing the NYC-Metro area and for over 35 years, we’ve provided life-saving care to New Yorkers in need that includes but is not limited to addiction assistance, mental health services, and housing support for all. Proudly doing so, with integrity, love, and respect. Our goal is to have a positive and long-lasting impact on the lives of the people and communities we serve with the hope of providing the care, support, and attention they need. So, it is our pleasure to announce that we are currently seeking a full-time candidate for the role of Case Manager (CM), to join our team! – Veterans preferred for specific VA Shelter locations. By ICL definition, under the direct supervision of the Program Supervisor, a Case Manager is someone primarily responsible for assisting residents with organized and formulated comprehensive service planning and assessment activities in conjunction with specialty program staff, while assuring plan implementation through direct case management or co-provider services, in addition to, primary or shared responsibility – depending upon the specialty or discipline – in providing the residents with specific linkages/advocacy services with co-providers of housing, mental health, substance abuse, healthcare services, parole boards, etc. In short, for some residents, the CM will be the major provider of a particular service, and for others, a secondary support agent. MIN. ROLE REQUIREMENTS & PREFERENCES: • LOCATION: LIC, NY 11101 + Available 5 Days min. Monday to Sunday, with options for O.T. – Shift: Days & Hours TBD, • EDU/EXP: degree options below MUST be majored and/or concentrating (min. 24 credits) in the following human service fields… social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation/recreation therapy, counseling, sociology, community mental health, child and family studies, speech and hearing – OR – a practicum encompassing a substantial number of activities with the target population, alongside coinciding experience with providing direct services to individuals with mental disabilities – preferably in a shelter setting, • BA Degree and 1+ years of case management or relevant human services exp., • BA Degree with 1-year practicum and 1+ years of case management or relevant human services exp., • AA Degree and 3+ years of case management or relevant human services exp., • GED/HSE or HS Diploma and 5+ years of case management or relevant human services exp., • Certifications: CPR & First Aid and OD Responder from NYS Opioid Overdose Prevention Program (NYSOOPP), • Proper attire always – this includes work pants, boots, and outer/inner-wear with the ICL company logo (provided after training) ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: • Ability to stand, stoop, bend, and stretch for long periods of time, • Ability to effectively use computer software such as MS Word and Outlook, • Ability to consistently report for work as scheduled, being on-call if needed, • Knowledge of the causes and processes of mental illness and substance abuse disorder, • Ability to perform medium to heavy manual labor, including lifting objects weighing up to 50+ lbs, • Ability to work in a setting with diverse individuals with mental illness and/or behavioral disorders, • Strong problem-identification and solving skills with an awareness of self and one’s impact on others, • Ability to work independently and as a team, to conform to all applicable safety and accountability measures, • Strong communication, listening, interpersonal, writing, and conveying skills – bi-lingual is a plus but not mandatory, • Ability to continually learn and apply knowledge with a willingness to participate in in-service training and development activities, • Ability to learn, understand, and comply with all state and city regulations, policies, and procedures regarding case management, • Ability to facilitate meetings and organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting, • Ability to follow all safety guidelines in accordance with the performance of the tasks mentioned below... CASE MANAGEMENT TASKS: • Housing Support – perform regular inspections of the residents’ living areas to ensure the safety of the residents, accountability of ICL property, and cleanliness of such areas; immediately account for residents and file missing person reports on residents not accounted for in accordance with ICL policy and procedure; execute emergency exit plans as outlined in the policy and procedure manual, • Team and Staff Support – function as an effective team member, including performing share of work, cooperating with coworkers, securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors, and residents; work with other team members (e.g. Substance Abuse Specialist) in addressing the needs of residents; review length-of-stay profile with supervisor and address barriers to getting and/or keeping employment and housing and participates in weekly length-of-stay reviews; report serious incidents, allegations, or sensitive situations to supervisors; attend regularly scheduled staff and clinical meetings, and supervisions as well as in-service trainings and developmental activities, • Compliance Support – comply with attendance and timekeeping rules and report reliably and regularly to work on an on-going basis; comply and promote compliance with all applicable laws, regulations, and agency policies helping to strengthen and maintain an ethical organizational culture; participate in ongoing reviews of existing linkages for resident adequacy and, in recognition that a comprehensive co-provider service array is necessary to good outcomes; seek to extend program and other agency linkages as part of a continuous quality improvement, • Admin Support – prepare and complete accurate incident and documentation reports, and other written materials, in accordance with ICL policy, in a timely manner; develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards; maintain up-to-date and accurate individual paper and electronic case records on each assigned resident; conduct quarterly reviews of the service-plans, assessment info, medical records, and changes in care with follows-up to determine quantity and quality service provided; obtain and document and/or file assessment info such as medical, psychological, and social factors contributing to the resident's situation as well as info about the resident’s strengths, needs, abilities and preferences; continually document resident’s treatment progress, developing measurable and objective service plans that maximize a resident’s strengths and abilities in accordance with regulatory guidelines; review the staff communication log and make entries concerning essential elements of information designated by program mgmt. RESIDENT SUPPORT TASKS: • Resident Integration – show empathy to residents upon entry; participate in orientation of new residents, explaining the types of clinical services, recreational activities, and ICL programs that are available; instruct the resident in daily living skills, socialization skill enhancement, and conflict resolution, • Service Plan Support – obtain and develop resource info for residents in all aspects of their care; disseminate this information to residents in a manner that is clear and understandable; advocate on behalf of residents with outside service providers and within ICL; collaborate with residents to utilize assessment info to complete and maintain resident service plans, offering an Integrated Healthcare approach to services and ensuring that plans include consideration of the residents’ cultural and ethnic background, customs, needs, beliefs and preferred language; use cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the resident in meeting service plan goals; conduct weekly meetings with residents to follow-up on service plan goals and objectives; effectively and efficiently write, create, understand and follow verbal and written instructions and questions from residents, • Community Support – actively look for ways to assist residents with compassion and hope; believe and help residents work toward recovery; refer residents to community resources and other orgs.; provide support & advice to significant others of the residents and Transitional Veterans Residence staff; provide motivational interviewing to residents as needed; accompany individual during the first-day transition from Transitional Veterans Residence to meetings with community providers, and in establishing connections with local community resources, • Travel & Recreational Planning – provide residents on both an individual or group basis with transportation for housing placement, service appointments, recreational, or other service plan-related purposes as appropriate; plans, arranges, and/or escorts residents to social or recreational service activities, • Education Support – assist residents in finding and getting into vocational training or other training opportunities; conducts in vivo assessment and living skills training as needed; serves as a role model to residents including modeling appropriate interpersonal interactions, appearance, demeanor, • Finance Support – assist residents with developing a savings and money mgmt. plan within the scope of the Dept. of Homeless Services and Veterans Administration regulations; optimize resident income through advocacy with the HRA and VA who will offer and provide residents both group and individual instruction in budgeting, banking, and resident skills such as shopping wisely from a price and product perspective, credit, taxes, etc., • Medical Support – provide counseling in 1:1 or group formats that assist residents with modifying attitudes and behaviors as needed, by increasing understanding of self and others and by addressing service needs, strengths, abilities, and environmental resources to attain goals; accompany residents on regular scheduled appointments or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the resident; participate in substance abuse services with the substance abuse counselor/specialist; administer CPR or first aid to staff or residents who require such services; use sound judgment in identifying and solving problems and knowing when to seek assistance for residents, • Conflict Resolution – perform crisis assessment and verbal/non-verbal crisis intervention; mediate conflicts between residents, negotiating ground rules for relationships; may provide critical time intervention procedures; maintain self-control in crisis situations, working with residents, families, and staff in a caring and respectful manner, • Discharge Support – facilitate individualized services to residents, meeting their diverse needs and focusing on the discharge planning goal with due understanding of and consideration for cultural differences, • Perform other job-related tasks as assigned in an organized and detail-oriented manner…, • Please Note: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. If you feel that you’re a suitable candidate for this role and would like to join our organization, please submit your resume in response to this ad to contact a recruiter in HR for further related info to the role above or the benefits mentioned below… ICL BENEFITS: PLEASE NOTE: ICL Company Benefits are exclusive to employees working 20+ hours and EDU Leave is 40+ hours ONLY! • PAID Orientation and Training, • Choice of full and/or partial Health, Dental, and Vision Benefits (spousal and child coverage available too), • Life & AD&D Insurance + Medical Flexible Spending, • Mental Health Services and Providers, • Educational & Parental Leave, • Tuition & Work-Life Assistance, • Commuter Benefits Plan, • Employee Assistance Program, • Matching 403B (non-profit), • Payroll Benefits: Corporate Fitness Account / NYS College Savings Program / Etc., • Discounts on select ticketed purchases provided by Plum Benefits, • And many more… #ICLCW

Job Description Institute for Community Living (ICL) is a non-profit organization servicing the NYC-Metro area and for over 35 years, we’ve provided life-saving care to New Yorkers in need that includes but is not limited to addiction assistance, mental health services, and housing support for all. Proudly doing so, with integrity, love, and respect. Our goal is to have a positive and long-lasting impact on the lives of the people and communities we serve with the hope of providing the care, support, and attention they need. So, it is our pleasure to announce that we are currently seeking a full-time candidate for the role of Case Manager (CM), to join our team! – Veterans preferred for specific VA Shelter locations. By ICL definition, under the direct supervision of the Program Supervisor, a Case Manager is someone primarily responsible for assisting residents with organized and formulated comprehensive service planning and assessment activities in conjunction with specialty program staff, while assuring plan implementation through direct case management or co-provider services, in addition to, primary or shared responsibility – depending upon the specialty or discipline – in providing the residents with specific linkages/advocacy services with co-providers of housing, mental health, substance abuse, healthcare services, parole boards, etc. In short, for some residents, the CM will be the major provider of a particular service, and for others, a secondary support agent. MIN. ROLE REQUIREMENTS & PREFERENCES: • LOCATION: Brooklyn, NY 11201 + Available 5 Days min. Monday to Sunday, with options for O.T. – Shift: Days & Hours TBD, • EDU/EXP: degree options below MUST be majored and/or concentrating (min. 24 credits) in the following human service fields… social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation/recreation therapy, counseling, sociology, community mental health, child and family studies, speech and hearing – OR – a practicum encompassing a substantial number of activities with the target population, alongside coinciding experience with providing direct services to individuals with mental disabilities – preferably in a shelter setting, • BA Degree and 1+ years of case management or relevant human services exp., • BA Degree with 1-year practicum and 1+ years of case management or relevant human services exp., • AA Degree and 3+ years of case management or relevant human services exp., • GED/HSE or HS Diploma and 5+ years of case management or relevant human services exp., • Certifications: CPR & First Aid and OD Responder from NYS Opioid Overdose Prevention Program (NYSOOPP), • Proper attire always – this includes work pants, boots, and outer/inner-wear with the ICL company logo (provided after training) ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES: • Ability to stand, stoop, bend, and stretch for long periods of time, • Ability to effectively use computer software such as MS Word and Outlook, • Ability to consistently report for work as scheduled, being on-call if needed, • Knowledge of the causes and processes of mental illness and substance abuse disorder, • Ability to perform medium to heavy manual labor, including lifting objects weighing up to 50+ lbs, • Ability to work in a setting with diverse individuals with mental illness and/or behavioral disorders, • Strong problem-identification and solving skills with an awareness of self and one’s impact on others, • Ability to work independently and as a team, to conform to all applicable safety and accountability measures, • Strong communication, listening, interpersonal, writing, and conveying skills – bi-lingual is a plus but not mandatory, • Ability to continually learn and apply knowledge with a willingness to participate in in-service training and development activities, • Ability to learn, understand, and comply with all state and city regulations, policies, and procedures regarding case management, • Ability to facilitate meetings and organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting, • Ability to follow all safety guidelines in accordance with the performance of the tasks mentioned below... CASE MANAGEMENT TASKS: • Housing Support – perform regular inspections of the residents’ living areas to ensure the safety of the residents, accountability of ICL property, and cleanliness of such areas; immediately account for residents and file missing person reports on residents not accounted for in accordance with ICL policy and procedure; execute emergency exit plans as outlined in the policy and procedure manual, • Team and Staff Support – function as an effective team member, including performing share of work, cooperating with coworkers, securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors, and residents; work with other team members (e.g. Substance Abuse Specialist) in addressing the needs of residents; review length-of-stay profile with supervisor and address barriers to getting and/or keeping employment and housing and participates in weekly length-of-stay reviews; report serious incidents, allegations, or sensitive situations to supervisors; attend regularly scheduled staff and clinical meetings, and supervisions as well as in-service trainings and developmental activities, • Compliance Support – comply with attendance and timekeeping rules and report reliably and regularly to work on an on-going basis; comply and promote compliance with all applicable laws, regulations, and agency policies helping to strengthen and maintain an ethical organizational culture; participate in ongoing reviews of existing linkages for resident adequacy and, in recognition that a comprehensive co-provider service array is necessary to good outcomes; seek to extend program and other agency linkages as part of a continuous quality improvement, • Admin Support – prepare and complete accurate incident and documentation reports, and other written materials, in accordance with ICL policy, in a timely manner; develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards; maintain up-to-date and accurate individual paper and electronic case records on each assigned resident; conduct quarterly reviews of the service-plans, assessment info, medical records, and changes in care with follows-up to determine quantity and quality service provided; obtain and document and/or file assessment info such as medical, psychological, and social factors contributing to the resident's situation as well as info about the resident’s strengths, needs, abilities and preferences; continually document resident’s treatment progress, developing measurable and objective service plans that maximize a resident’s strengths and abilities in accordance with regulatory guidelines; review the staff communication log and make entries concerning essential elements of information designated by program mgmt. RESIDENT SUPPORT TASKS: • Resident Integration – show empathy to residents upon entry; participate in orientation of new residents, explaining the types of clinical services, recreational activities, and ICL programs that are available; instruct the resident in daily living skills, socialization skill enhancement, and conflict resolution, • Service Plan Support – obtain and develop resource info for residents in all aspects of their care; disseminate this information to residents in a manner that is clear and understandable; advocate on behalf of residents with outside service providers and within ICL; collaborate with residents to utilize assessment info to complete and maintain resident service plans, offering an Integrated Healthcare approach to services and ensuring that plans include consideration of the residents’ cultural and ethnic background, customs, needs, beliefs and preferred language; use cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the resident in meeting service plan goals; conduct weekly meetings with residents to follow-up on service plan goals and objectives; effectively and efficiently write, create, understand and follow verbal and written instructions and questions from residents, • Community Support – actively look for ways to assist residents with compassion and hope; believe and help residents work toward recovery; refer residents to community resources and other orgs.; provide support & advice to significant others of the residents and Transitional Veterans Residence staff; provide motivational interviewing to residents as needed; accompany individual during the first-day transition from Transitional Veterans Residence to meetings with community providers, and in establishing connections with local community resources, • Travel & Recreational Planning – provide residents on both an individual or group basis with transportation for housing placement, service appointments, recreational, or other service plan-related purposes as appropriate; plans, arranges, and/or escorts residents to social or recreational service activities, • Education Support – assist residents in finding and getting into vocational training or other training opportunities; conducts in vivo assessment and living skills training as needed; serves as a role model to residents including modeling appropriate interpersonal interactions, appearance, demeanor, • Finance Support – assist residents with developing a savings and money mgmt. plan within the scope of the Dept. of Homeless Services and Veterans Administration regulations; optimize resident income through advocacy with the HRA and VA who will offer and provide residents both group and individual instruction in budgeting, banking, and resident skills such as shopping wisely from a price and product perspective, credit, taxes, etc., • Medical Support – provide counseling in 1:1 or group formats that assist residents with modifying attitudes and behaviors as needed, by increasing understanding of self and others and by addressing service needs, strengths, abilities, and environmental resources to attain goals; accompany residents on regular scheduled appointments or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the resident; participate in substance abuse services with the substance abuse counselor/specialist; administer CPR or first aid to staff or residents who require such services; use sound judgment in identifying and solving problems and knowing when to seek assistance for residents, • Conflict Resolution – perform crisis assessment and verbal/non-verbal crisis intervention; mediate conflicts between residents, negotiating ground rules for relationships; may provide critical time intervention procedures; maintain self-control in crisis situations, working with residents, families, and staff in a caring and respectful manner, • Discharge Support – facilitate individualized services to residents, meeting their diverse needs and focusing on the discharge planning goal with due understanding of and consideration for cultural differences, • Perform other job-related tasks as assigned in an organized and detail-oriented manner…, • Please Note: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. If you feel that you’re a suitable candidate for this role and would like to join our organization, please submit your resume in response to this ad to contact a recruiter in HR for further related info about the role above or the benefits mentioned below… ICL BENEFITS: PLEASE NOTE: ICL Company Benefits are exclusive to employees working 20+ hours, and EDU Leave is 40+ hours ONLY! • PAID Orientation and Training, • Choice of full and/or partial Health, Dental, and Vision Benefits (spousal and child coverage available too), • Life & AD&D Insurance + Medical Flexible Spending, • Mental Health Services and Providers, • Educational & Parental Leave, • Tuition & Work-Life Assistance, • Commuter Benefits Plan, • Employee Assistance Program, • Matching 403B (non-profit), • Payroll Benefits: Corporate Fitness Account / NYS College Savings Program / Etc., • Discounts on select ticketed purchases provided by Plum Benefits, • And many more…

Job Description Institute for Community Living (ICL) is a non-profit organization servicing the NYC-Metro area and for over 35 years, we’ve provided life-saving care to New Yorkers in need that includes but is not limited to addiction assistance, mental health services, and housing support for all. Proudly doing so, with integrity, love, and respect. Our goal is to have a positive and long-lasting impact on the lives of the people and communities we serve with the hope of providing the care, support, and attention they need. So, it is our pleasure to announce that we are currently seeking a full-time candidate for the role of Case Manager (CM), to join our team! – Veterans preferred for specific VA Shelter locations. By ICL definition, under the direct supervision of the Program Supervisor, a Case Manager is someone primarily responsible for assisting residents with organized and formulated comprehensive service planning and assessment activities in conjunction with specialty program staff, while assuring plan implementation through direct case management or co-provider services, in addition to, primary or shared responsibility – depending upon the specialty or discipline – in providing the residents with specific linkages/advocacy services with co-providers of housing, mental health, substance abuse, healthcare services, parole boards, etc. In short, for some residents, the CM will be the major provider of a particular service, and for others, a secondary support agent. MIN. ROLE REQUIREMENTS & PREFERENCES: • LOCATION: Brooklyn, NY 11201 + Available 5 Days min. Monday to Sunday, with options for O.T. – Shift: Days & Hours TBD, • EDU/EXP: degree options below MUST be majored and/or concentrating (min. 24 credits) in the following human service fields… social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation/recreation therapy, counseling, sociology, community mental health, child and family studies, speech and hearing – OR – a practicum encompassing a substantial number of activities with the target population, alongside coinciding experience with providing direct services to individuals with mental disabilities – preferably in a shelter setting, • BA Degree and 1+ years of case management or relevant human services exp., • BA Degree with 1-year practicum and 1+ years of case management or relevant human services exp., • AA Degree and 3+ years of case management or relevant human services exp., • GED/HSE or HS Diploma and 5+ years of case management or relevant human services exp., • Certifications: CPR & First Aid and OD Responder from NYS Opioid Overdose Prevention Program (NYSOOPP), • Proper attire always – this includes work pants, boots, and outer/inner-wear with the ICL company logo (provided after training) ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES: • Ability to stand, stoop, bend, and stretch for long periods of time, • Ability to effectively use computer software such as MS Word and Outlook, • Ability to consistently report for work as scheduled, being on-call if needed, • Knowledge of the causes and processes of mental illness and substance abuse disorder, • Ability to perform medium to heavy manual labor, including lifting objects weighing up to 50+ lbs, • Ability to work in a setting with diverse individuals with mental illness and/or behavioral disorders, • Strong problem-identification and solving skills with an awareness of self and one’s impact on others, • Ability to work independently and as a team, to conform to all applicable safety and accountability measures, • Strong communication, listening, interpersonal, writing, and conveying skills – bi-lingual is a plus but not mandatory, • Ability to continually learn and apply knowledge with a willingness to participate in in-service training and development activities, • Ability to learn, understand, and comply with all state and city regulations, policies, and procedures regarding case management, • Ability to facilitate meetings and organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting, • Ability to follow all safety guidelines in accordance with the performance of the tasks mentioned below... CASE MANAGEMENT TASKS: • Housing Support – perform regular inspections of the residents’ living areas to ensure the safety of the residents, accountability of ICL property, and cleanliness of such areas; immediately account for residents and file missing person reports on residents not accounted for in accordance with ICL policy and procedure; execute emergency exit plans as outlined in the policy and procedure manual, • Team and Staff Support – function as an effective team member, including performing share of work, cooperating with coworkers, securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors, and residents; work with other team members (e.g. Substance Abuse Specialist) in addressing the needs of residents; review length-of-stay profile with supervisor and address barriers to getting and/or keeping employment and housing and participates in weekly length-of-stay reviews; report serious incidents, allegations, or sensitive situations to supervisors; attend regularly scheduled staff and clinical meetings, and supervisions as well as in-service trainings and developmental activities, • Compliance Support – comply with attendance and timekeeping rules and report reliably and regularly to work on an on-going basis; comply and promote compliance with all applicable laws, regulations, and agency policies helping to strengthen and maintain an ethical organizational culture; participate in ongoing reviews of existing linkages for resident adequacy and, in recognition that a comprehensive co-provider service array is necessary to good outcomes; seek to extend program and other agency linkages as part of a continuous quality improvement, • Admin Support – prepare and complete accurate incident and documentation reports, and other written materials, in accordance with ICL policy, in a timely manner; develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards; maintain up-to-date and accurate individual paper and electronic case records on each assigned resident; conduct quarterly reviews of the service-plans, assessment info, medical records, and changes in care with follows-up to determine quantity and quality service provided; obtain and document and/or file assessment info such as medical, psychological, and social factors contributing to the resident's situation as well as info about the resident’s strengths, needs, abilities and preferences; continually document resident’s treatment progress, developing measurable and objective service plans that maximize a resident’s strengths and abilities in accordance with regulatory guidelines; review the staff communication log and make entries concerning essential elements of information designated by program mgmt. RESIDENT SUPPORT TASKS: • Resident Integration – show empathy to residents upon entry; participate in orientation of new residents, explaining the types of clinical services, recreational activities, and ICL programs that are available; instruct the resident in daily living skills, socialization skill enhancement, and conflict resolution, • Service Plan Support – obtain and develop resource info for residents in all aspects of their care; disseminate this information to residents in a manner that is clear and understandable; advocate on behalf of residents with outside service providers and within ICL; collaborate with residents to utilize assessment info to complete and maintain resident service plans, offering an Integrated Healthcare approach to services and ensuring that plans include consideration of the residents’ cultural and ethnic background, customs, needs, beliefs and preferred language; use cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the resident in meeting service plan goals; conduct weekly meetings with residents to follow-up on service plan goals and objectives; effectively and efficiently write, create, understand and follow verbal and written instructions and questions from residents, • Community Support – actively look for ways to assist residents with compassion and hope; believe and help residents work toward recovery; refer residents to community resources and other orgs.; provide support & advice to significant others of the residents and Transitional Veterans Residence staff; provide motivational interviewing to residents as needed; accompany individual during the first-day transition from Transitional Veterans Residence to meetings with community providers, and in establishing connections with local community resources, • Travel & Recreational Planning – provide residents on both an individual or group basis with transportation for housing placement, service appointments, recreational, or other service plan-related purposes as appropriate; plans, arranges, and/or escorts residents to social or recreational service activities, • Education Support – assist residents in finding and getting into vocational training or other training opportunities; conducts in vivo assessment and living skills training as needed; serves as a role model to residents including modeling appropriate interpersonal interactions, appearance, demeanor, • Finance Support – assist residents with developing a savings and money mgmt. plan within the scope of the Dept. of Homeless Services and Veterans Administration regulations; optimize resident income through advocacy with the HRA and VA who will offer and provide residents both group and individual instruction in budgeting, banking, and resident skills such as shopping wisely from a price and product perspective, credit, taxes, etc., • Medical Support – provide counseling in 1:1 or group formats that assist residents with modifying attitudes and behaviors as needed, by increasing understanding of self and others and by addressing service needs, strengths, abilities, and environmental resources to attain goals; accompany residents on regular scheduled appointments or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the resident; participate in substance abuse services with the substance abuse counselor/specialist; administer CPR or first aid to staff or residents who require such services; use sound judgment in identifying and solving problems and knowing when to seek assistance for residents, • Conflict Resolution – perform crisis assessment and verbal/non-verbal crisis intervention; mediate conflicts between residents, negotiating ground rules for relationships; may provide critical time intervention procedures; maintain self-control in crisis situations, working with residents, families, and staff in a caring and respectful manner, • Discharge Support – facilitate individualized services to residents, meeting their diverse needs and focusing on the discharge planning goal with due understanding of and consideration for cultural differences, • Perform other job-related tasks as assigned in an organized and detail-oriented manner…, • Please Note: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. If you feel that you’re a suitable candidate for this role and would like to join our organization, please submit your resume in response to this ad to contact a recruiter in HR for further related info about the role above or the benefits mentioned below… ICL BENEFITS: PLEASE NOTE: ICL Company Benefits are exclusive to employees working 20+ hours, and EDU Leave is 40+ hours ONLY! • PAID Orientation and Training, • Choice of full and/or partial Health, Dental, and Vision Benefits (spousal and child coverage available too), • Life & AD&D Insurance + Medical Flexible Spending, • Mental Health Services and Providers, • Educational & Parental Leave, • Tuition & Work-Life Assistance, • Commuter Benefits Plan, • Employee Assistance Program, • Matching 403B (non-profit), • Payroll Benefits: Corporate Fitness Account / NYS College Savings Program / Etc., • Discounts on select ticketed purchases provided by Plum Benefits, • And many more…

Job Description Objectives / Scope To define, implement and maintain a business development strategy for the group. • Identify and deliver a sales pipeline to meet the business growth targets within defence, renewable and oil & gas markets, • Maintain and grow existing client relationships Interface and manage the sales pipeline from enquiry through to purchase order placement. • Monitor and progress enquiry/sales order activities to collate data, • Provide marketing support and assist with business forecasting, • Proactively network both on and offline to generate new business, • Attend, manage and lead trade shows, • Develop and maintain strong client relationships, • Generate new clients and leads, • Interface with sales team and international business partners, and follow up on any potential leads, • Presentation and demonstration of the company's products and services including technical and support services to potential clients, • Liaise with the Internal Sales team and effectively hand over any orders. Ensure that all requirements are accurately recorded and acknowledged, • Achieve maximum conversion rates from quotations to orders, with adherence to the quotation follow up process, • Liaise with the wider business to provide customers with accurate information and quotations appropriate to their applications, • Input customer information from calls, visits, mails-shots etc, onto company databases immediately it becomes available, • Generate timely feedback on quotations with regular customer visits, • Assist with training and job or product awareness for other staff within the company, • Maintain Group management behaviors practices and equal opportunity policy, • Comply with any environmental responsibilities as identified by the Group and communicated by your line manager that are relevant within your department, • Excellent interpersonal communication and telephone manner, • Strong attention to detail and accuracy, • Ability to quickly develop an understanding of the group products and capabilities, • Target driven and results focussed, • Relevant business development experience, and a strong background within the industry, • Degree educated preferable but relevant experience will be considered as a suitable equivalent, • Connector/cables sales is highly desirable

Job DescriptionCompany Description AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok. Job Description This role is field-based, and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience. Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations. • Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. to meet or exceed on those objectives., • Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call., • Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers., • Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities., • Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution., • Differentiate AbbVie’s value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performance., • Driving a personal auto or company car or truck, or a powered piece of material handling equipment. Qualifications, • Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required, • Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required, • Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities., • Proactively identifies customer style / behavior and quickly adapts to all aspects of selling approach. Understands and leverages findings to develop sales strategies. Offers innovative ideas and solutions to maximize business opportunities to address challenges., • Provides impact with ideas for the larger organization and anticipates and responds to changes. Operates effectively in a matrix environment., • Influences others and is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc., • Leads by example; Consistently displays positive behaviors and peer coaching through changing and challenging environments. Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels., • Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account-based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries)., • An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials, • These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have. External: Specialty Physicians in Therapeutic brand area, pharmacists, nurses, others depending on brand plan. Internal: In-field team members, Sales Management (i.e. DSM), Marketing Management, Training, Customer Excellence, & Brand Plan stakeholders. Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: * The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. * We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. * This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: