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Clean Harbors in Newburgh, NY is seeking a Class B CDL Driver to operate light and heavy-duty trucks/work equipment at our customer sites; some of the vehicles operated include Vacuum Trailer, roll-off trailers, van trailers, box trucks and high-powered vacuum loaders. This role is responsible for performing driving and non-driving duties on and off customer sites associated with hazardous waste clean-up. TRAVEL / ON CALL / EMERGENCY RESPONSE Hourly Range - $28.00 - $30.00 Please note: All new hires must attend a two-week training academy; travel expenses are paid by the company and per diem is provided. Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology – come be part of the solution with us. Why work for Clean Harbors? • Health and Safety is our #1 priority and we live it 3-6-5!, • Focus on maintaining sustainability and cleaning the Earth, • Recruiting Pay range, • Comprehensive health benefits coverage after 30 days of full-time employment including 401K with Company match, • Own part of the company with our Employee Stock Purchase Plan, • Opportunities for growth and development for all the stages of your career, • Ensure Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner, • Operate commercial trucks and assist field laborers when needed (team atmosphere where everyone helps), • Operate a variety of Class B trucks, • Loading and unloading of trucks, • Ensure customer satisfaction at time of service., • Proper placarding of vehicles to meet Company and DOT requirements/regulations, • Maintain daily logs, time sheets, and various reports, • Follow all local, state (provincial) and federal compliance regulations and rules, • Safely operate vehicles in accordance with U.S. DOT, local, state (provincial) and federal requirements, • Safely observe all corporate operating guidelines and procedures, • Observe all company environmental health and safety operating guidelines, • Performs other duties as assigned, • By position, ability to be on call for emergency response on rotating basis every other week, • Valid Class B CDL, • Ability to operate a manual transmission, • Hazmat and Tanker endorsement required, • Ability to use various mobile devices, • Perform physical functions per job requirements, • Successfully complete a background check, drug test, and physical, by position, • Per OSHA's Respiratory Protection Standard, 29 CFR 1910.34, employees in positions requiring respirators are required to meet facial hair standards. Preferred Qualifications:, • Commercial driver experience, • Hazmat and Tanker endorsement, • Previous Hazmat experience Clean Harbors is a Military & Veteran friendly company. Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package. *CH

Overview: Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, Connecticut, with a state-of-the-art rail served landfill located in Ohio. We cater to a diverse range of residential, industrial and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling and environmental services, while keeping focus on employees, customers and environmental safety. What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture. Essential Job Summary:: We are looking for a skilled sales support administrator to assist our sales team with routine administrative functions. In this role, you will answer incoming calls and manage sales inquiries, keep sales department records, and file contracts. Your duties will include scheduling appointments with customers and overseeing the internal budget and commissions. You may also be required to perform internet searches for information that could be useful to the sales team. To ensure success, sales support administrator should have related experience and demonstrable administrative expertise. Outstanding sales support administrators assist sales teams in such a way that it allows them to pursue sales targets, rather than being tied down with additional paperwork. Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.: • Answering and screening internal and external phone calls and emails., • Scheduling appointments for the sales department, service providers, suppliers, and customers., • Maintaining and updating sales, and customer records., • Keeping track of the sales team's communication with customers., • Preparing and filing sales contracts and agreements., • Managing the sales department's budget and commissions., • Liaising with other departments on administrative matters of mutual importance., • Performing research toward identifying potential sales leads and pitches Requirements and Qualifications::, • An associate or bachelor’s degree in business administration, business management, or a related field preferred., • Demonstrable experience in sales support administration, or similar., • Experience with sales industry software like salesforce and client relationship management (CRM) systems, or similar., • In-depth knowledge of administrative recordkeeping practices., • Familiarity with sales contracts and agreements., • Working knowledge of managing budgets and keeping track of sales commissions., • Proficiency in word processing and spreadsheet software., • Excellent written and verbal communication skills, as well as customer service skills. Salary and benefits Interstate Waste Services is committed to providing a world class workplace to all employees. Each eligible employee receives a competitive total compensation package including, competitive pay, 401k benefits with company match, Medical, Dental, Vision, Life Insurance and more. Our employees also receive Paid Time Off and Holidays This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice. Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Salary Range Minimum: USD $24.04/Hr. Salary Range Maximum: USD $31.25/Hr.

Overview: Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the greater New York, New Jersey and Connecticut markets with a rail-served landfill in Ohio. IWS is committed to delivering high-quality waste, recycling and environmental services, while prioritizing the safety of our employees, customers and communities. We cater to a diverse range of industrial, medical and commercial/residential customers. Founded in 1998, IWS has grown over the years through acquisitions, many of which were family-owned businesses that remain a part of our team today. We’re proud to combine the resources of a large company with the values and care of a family-run business. Essential Job Summary:: This position can be in either our Sloatsburg, NY or Chester, NY office location The inside sales representative at IWS will be responsible for supporting sales activities for the commercial outside sales team. This role requires a proactive and results-oriented individual who can work independently to meet sales targets, provide exceptional customer service, and positively represent the company's values and brand. Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.: • Support new commercial customer onboarding activities, including account signup and creation, service agreement setup, and payment processing, • Work with customers to make changes to accounts, including service increases and decreases, increasing or decreasing container sizes, changing service days, etc., • Negotiate price increases and support customer retention activities, • Facilitate service agreement renewal process, • Resolve billing discrepancies and collections issues, • Handle service requests and resolve service issues, • Manage lost account transition process, • Provide accurate and detailed information about the company's services, pricing, and promotions to potential and existing customers., • Build and maintain strong relationships with existing customers through regular communication and exceptional customer service., • Manage difficult customer situations and respond promptly to service requests to meet customer commitments, • Stay updated on industry trends, competitor activities, and market conditions to identify opportunities for business growth, • Work quickly and efficiently in a fast-paced environment, • Able to deal with frequent changes in the work environment throughout company expansion Requirements and Qualifications::, • High school diploma or equivalent (bachelor’s degree preferred), • Proven inside sales experience, preferably in a B2B sales environment, • Excellent communication skills, both verbal and written, • Strong negotiation and closing skills, • Ability to work independently to meet sales targets, • Proficiency in using CRM systems and other sales tools, • Ability to build and maintain relationships with customers, • Self-motivated, organized, and detail-oriented, • Knowledge of waste management or related industry is a plus, • Strong technical/computer skills, including MS Office products (Excel, Word, Outlook), • Ability to work comfortably and professionally in a dynamic and collaborative environment, • Ability to work a flexible schedule, including overtime or at alternative facility locations, to meet business and workgroup needs Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Salary Range Minimum: USD $22.50/Hr. Salary Range Maximum: USD $31.25/Hr.

Overview: Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, Connecticut, with a state-of-the-art rail served landfill located in Ohio. We cater to a diverse range of residential, industrial and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling and environmental services, while keeping focus on employee, customer and environmental safety. What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture. Essential Job Summary:: The Outside Sales Representative is mainly responsible for new business acquisition while maintaining leveraging customer relationships within a book of business in the assigned geographic area. This opportunity requires a dynamic sales professional with the ability to cross sell across a diverse customer base and vertically integrate Interstate Waste service into high value, complex accounts. Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.: • Conduct daily street-level solicitation of businesses to promote and sell waste services., • Build and maintain a robust book of business by acquiring new accounts and fostering relationships with existing customers., • Identify and pursue opportunities for growth within your assigned territory, targeting businesses that require waste management solutions., • Develop and implement strategic sales plans to meet and exceed revenue targets, with a focus on securing new contracts and renewing existing ones., • Utilize effective sales techniques and negotiation skills to overcome objections, address customer concerns, and close deals., • Collaborate closely with the sales team, operations, and customer service departments to ensure seamless service delivery and customer satisfaction., • Stay informed about industry trends, market dynamics, and competitive landscape to identify opportunities and maintain a competitive edge., • Continuously seek opportunities to expand product offerings and upsell additional services to existing clients, maximizing revenue potential., • Maintain accurate records of sales activities, customer interactions, and account updates in the CRM system. Requirements and Qualifications:: • Proven track record of success in commercial sales, preferably in waste management or a related industry., • Strong interpersonal and communication skills, with the ability to build rapport and trust with customers., • Results-oriented mindset with a drive to exceed sales targets and maximize commission potential., • Ability to work independently and manage time effectively in a dynamic, fast-paced environment., • Knowledge of sales techniques and strategies, with a focus on customer acquisition and retention., • Familiarity with CRM software (e.g, Salesforce) and sales tracking tools is a plus., • Fluency in English required, Spanish is a plus., • Must have geographic knowledge of assigned area., • Driver’s license is required; must be comfortable driving throughout the day Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Salary Range Minimum: USD $55,000.00/Yr. Salary Range Maximum: USD $75,000.00/Yr.

Overview: Interstate Waste Services is Now Hiring CDL B Truck Drivers! Front Load / Side Load, Roll OFF and Rear Load Drivers Safety is our first Priority! $28.00/Hour Overtime Pay after 40hrs in a work week Please Note: In order to be considered - you must include your resume/job history when applying Highlights: • Monday thru Friday with occasional Saturday hours, • Early start time - 1am, • Hourly Pay Rate: $28.00, • Year Round-Steady work, • Full UNION Benefits packet with PTO, • 1 Year verifiable CDL experience with driving garbage trucks required Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, and recently expanded our operations of transfer stations into Pennsylvania and Ohio, where we also own and operate a state-of-the-art rail-served landfill. We cater to a diverse range of residential, industrial, and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling, and environmental services, while keeping focus on employee, customer, and environmental safety. We have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture. Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.: Job Highlights: • Drivers are Responsible for Safely Operating Front, Side, or Rear-Loading Trucks, for the Pick-Up Service of Bags or Containers Filled with Waste or Recyclable Material. Drivers transport the material to a disposal, transfer or recycle facility, and may make one or more trips throughout the shift, • Drivers Transport the Material to a Disposal, Transfer or Recycling Facility, & May Make One or More Trips Throughout the Shift, • We Deploy Both Manual & Automatic Trucks, • The Driver Position May Be Required to Repeatedly Lift up to 50 Pounds, & Move & Maneuver up to 100 Pounds, As Well As Mount & Dismount the Truck Multiple Times Every Route Requirements and Qualifications:: Requirements: • 21 Years of Age & Legally Eligible to Work in the United States, • Valid Class A or B CDL, • Airbrake Endorsement, • 1-year CDL driving experience with Garbage Trucks in the last 7 years., • Great Safety Record and Clean MVR, • Experience as a Driver or Helper for a Refuge Company is Highly Preferred, • Working Knowledge of DOT, OSHA & Applicable Traffic Regulations, • Ability to Speak & Read English to Converse with the General Public, understand Highway Traffic & Signals, Respond to Official Questions & Make Legible Entries on Reports & Records, • Read & Understand a Map, • Meet Physical & Safety Requirements of the Position., • Willing & Able to Work Required Worked Hours as Allowed Under DOT Regulation & May Include Weekend, Night &/Or Holiday Work Additional Job Requirements: • Routes may require Drivers to navigate through congested communities and confined or tight areas in city locations., • Highly skilled backing maneuvers are essential to successfully perform this job., • Our drivers routinely climb in and out of the truck cab to service customer accounts., • Driver pre and post inspections required. Drivers are responsible for ensuring their truck is in compliance with IWS’s safety standards as well as OSHA and DOT regulations, and local traffic laws, prior to and while operating the vehicle. Additional Information: IWS is proud to be an equal opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. Salary Range Minimum: USD $28.00/Hr. Salary Range Maximum: USD $28.00/Hr.

Overview: Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, Connecticut, with a state-of-the-art rail served landfill located in Ohio. We cater to a diverse range of residential, industrial and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling and environmental services, while keeping focus on employees, customer and environmental safety. What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture. Essential Job Summary:: Operations Supervisor II is responsible for supervising the collections activities in one or more lines of business (commercial, residential, roll-off and container delivery pick up). The Operations Supervisor II manages drivers and helpers and works with the Operations Hauling Manager to implement tactical initiatives to drive functional excellence and budget achievement. The Supervisor ensures adherence to all accident prevention programs and leads operations to ensure compliance with all safety, environmental, operating, regulatory, accounting, ethics and other standards. Responsibilities include the execution and delivery of Safety, Customer Experience, and Efficiency while supporting a culture of employee engagement. Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned. Route Planning and Safety Awareness • Check in Drivers and helpers ensuring they are fit for duty, in uniform, and have proper PPE., • Understand and provide leadership to achieve and communicate about safety goals and objectives., • Analyze drivers’ routes to assess any unsafe conditions and work with the sales and dispatch team to remove unsafe conditions identified., • Partner with the maintenance department to ensure all equipment remains in working order and in compliance with safety standards., • Oversee effective safety and accident prevention programs to ensure all reasonable actions are taken to prevent accidents and injuries; ensure a safe and productive work environment for all employees; implement and maintain an effective safety program., • Conduct route observations and coach drivers on safe driving and monitor progress., • Engage assigned employees in active participation to instill a culture of safety by demonstration of a personal commitment to safe operations and active personal outreach to operational employees., • Monitor telematic system for unsafe events (distracted driving, seatbelt use, speeding, etc) and coach employees on unsafe driving behaviors, • Perform route vehicle inspections – safety lane., • Respond to vehicle accidents and conduct preliminary investigations., • Survey a new stop for safe service., • Monitor/supervise DVIR pre and post trip activities by driver, • Ensure adherence to DOT regulations, environmental compliance, and municipal ordinances., • Maintain accurate route documentation, service records, and regulatory paperwork. Customer Experience • Provide service to all customers that meets or exceeds customer expectations with regard to the entire customer experience., • Understand missed pickup goals and meet or exceed expectations related to those goals., • Resolve unusual service requests, equipment breakdowns and schedule changes with timely communications to all stakeholders., • Interact with customers to solve and rectify any issues and improve the overall customer experience., • Communicate any changes/needs to the appropriate contact for Municipal work., • Onsite customer visits may be required periodically., • Serve as a positive representative of the Company to drive customer satisfaction and loyalty to the Company. Efficiency • Identifies, evaluates, and develops route assignments that are cost effective and meet business objectives., • Provides detailed analysis of route performance to ensure all pickups are made and are done on a timely manner., • Understand missed pickup goals and meet or exceed expectations related to those goals., • Review weight audit activity – following a truck., • Route audit to ensure we are not picking up cancelled customers., • Work with Dispatch to manage door traffic., • Monitor employee attendance, punctuality, and performance., • Verify proper waste segregation and disposal procedures are followed. Employee Engagement • Create a collaborative, communicative team environment and drive employee engagement with the Company., • Build and develop talent on the team, understand employees' career goals and provide coaching to get employees ready for advancement with the Company. Requirements and Qualifications::, • 3+ years of experience in waste management operations, • 2+ years of supervisory experience in waste management, transportation, and/or logistics services, • Experience with route optimization and efficiency improvement., • Associate’s degree or higher in Business, Logistics, or related field preferred or equivalent in work experience, • Knowledge of DOT requirements for commercial vehicles, • Strong analytical skills, • Knowledge of PowerBI preferred, • Computer skills (Microsoft Outlook and basic Excel), • Must have desire and ability to learn the company’s software applications Must possess strong written, verbal and interpersonal communication skills Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Salary Range Minimum: USD $80,000.00/Yr. Salary Range Maximum: USD $90,000.00/Yr.

Overview: Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the greater New York, New Jersey and Connecticut markets with a rail-served landfill in Ohio. IWS is committed to delivering high-quality waste, recycling and environmental services, while prioritizing the safety of our employees, customers and communities. We cater to a diverse range of industrial, medical and commercial/residential customers. Founded in 1998, IWS has grown over the years through acquisitions, many of which were family-owned businesses that remain a part of our team today. We’re proud to combine the resources of a large company with the values and care of a family-run business. Essential Job Summary:: The Manager of Hauling Operations manages the assigned scope of responsibility within a line of business and/or at specific site within a market. May be assigned single or multiple depots, building facilities, expense management, operations staff to maintain and ensure safe performance and productivity metrics and processes. Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.: • Manages the day-to-day operations of the depot(s), and provides daily support to Operations manager(s), supervisors in hauling, routing, labor planning, productivity tracking, and disposal activities., • Supervise, train, and evaluate site personnel, including drivers, helpers, ops supervisors and dispatchers., • Develop and implement operational procedures to maximize efficiency and minimize costs., • Executes necessary precautions to ensure safety and compliance with Company, OSHA, and other standards and regulations., • Ensures thorough root cause investigations for all injuries and incidents, following up with consistent discipline and retraining and that management., • Oversees personnel needs of the depot including selecting, coaching, disciplining, and training employees and evaluating employee performance. Provides input into termination, compensation, and promotion decisions adhering to CBA where applicable., • Communicates with Customer Service and Sales as needed., • Participates in regular P&L reviews to ensure that budgets are met; develops and implements programs for optimal equipment utilization, equipment maintenance, and labor and material costs., • Responsible for conducting monthly safety meetings/ training sessions., • Schedule regular defensive driving training sessions with safety team., • Promote a “safety before schedule” mindset throughout operation., • Performs site inspections and addresses facility issues timely., • Ensures quarterly random drug screens are performed., • Performs fleet inspections (Fleet Walk)., • Responsible for Route Optimization., • Interacts with local city, municipal, and county agencies to ensure customer satisfaction, improve efficiency, renew contracts and negotiate new contracts; establishes IWS as a good corporate citizen and valued resource. Requirements and Qualifications::, • 7 – 10 years of work experience (in addition to education requirement) in transportation, logistics, or solid waste operations in which coaching, routing assessments and leading employees, • Associate’s degree (accredited) or in lieu of degree, high school diploma or GED (accredited) and 5 years of relevant work experience, • 3 + years of supervisory experience, • Effectively handle employee grievances and conduct investigations, • Prior experience in environmental services a plus, • Experience with fleet management and heavy equipment operations., • Experience overseeing business plans, developing and tracking budgets, • Demonstrated ability to use a data-driven approach to decision making, • Leadership capabilities working across a matrix organization, • Experience implementing safety (OSHA) programs and equipment specifications, • Proven ability to work efficiently with minimal direct supervision, • Demonstrated ability to motivate others to achieve results, • Proven experience meeting business commitments, driving change and implementing process improvements, • Excellent interpersonal and customer service skills, • Strong organizational skills and attention to detail, • Time management skills with a proven ability to meet deadlines, • Analytical and critical thinking skills, • Proficient with Microsoft Office suite or related software, • Must be able to work outdoors in all kinds of weather., • Proven experience in managing labor relations in a unionized environment, • Excellent computer skills with the ability to handle multiple programs and systems., • Must be able to communicate effectively and professionally via e-mail, telephone and 2-way devices, • Must have desire and ability to learn the company’s software applications Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Salary Range Minimum: USD $130,000.00/Yr. Salary Range Maximum: USD $165,000.00/Yr.

Overview: Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, with a landfill located in Ohio, where we also own and operate a state-of-the-art rail-served landfill. We cater to a diverse range of residential, industrial, and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling, and environmental services, while keeping focus on employees, customers, and environmental safety. What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture. Essential Job Summary:: Summary: We value individuals who are passionate about delivering outstanding customer service. As a Customer Service Team Lead, you will play a key role in enhancing both team performance and operational efficiency. In this role, you’ll be closely connected to the front lines supporting our Customer Service Reps in real time, coaching team members, resolving escalated customer issues, and ensuring call/email queues are properly staffed and reps are skilled to meet demand. You’ll regularly walk the floor to provide in-the-moment guidance, and may be called on to jump into calls during “all hands on deck” situations or to provide coverage for a Customer Service Supervisor when needed. Requirements and Qualifications:: Job Duties & & Responsibilities: • Provide ongoing training, mentoring, and support to customer service representatives. The lead role is the representative's first line of support when needed assistance with a customer question or issue., • Oversee the daily activities of the customer service team., • Monitor the daily flow of all customer service queue volume; (phone, email, chat, etc.) in real-time, • Watch Wrap times, • Adjust skills in real-time, • Assist on calls during high-volume periods, • Handle and resolve complex customer inquiries or escalations efficiently and professionally; collaborate with team members to develop effective solutions for recurring issues., • Comprehensive understanding of the first-level agents' role to ensure opportunities are identified and addressed. Review and refine SOPs and Knowledge Base articles to maintain accuracy and relevance., • Act as a liaison between customer service and other departments to resolve interdepartmental issues., • Motivate the team to achieve and exceed customer service objectives and foster a positive work environment., • Proactively review the overall customer service experience and suggest enhancements to exceed customer expectations., • Suggest and provide updated email templates and phone script materials when necessary., • Bachelor’s degree preferred., • Minimum of 2 years' experience working in a Customer Service call center environment, • Previous experience delivering training or coaching preferred., • Affinity for quality and customer service and helping others., • Impeccable communication skills (both written and verbal) ensuring delivery is of the highest quality and standard to certify clarity, appropriate level of detail, and timely response., • Enthusiastic team player with a strong sense of ownership and can-do attitude. Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Salary Range Minimum: USD $25.00/Hr. Salary Range Maximum: USD $25.00/Yr.

Interstate Waste Services stands out as a progressive and innovative provider of solid waste and recycling services in the country! We serve a diverse range of residential, industrial, and commercial customers, with a commitment to delivering the highest quality waste, recycling, and environmental s

Job DescriptionDescription: • FULL-TIME * EXCELLENT BENEFITS * GREAT TEAM * Middletown Park Rehabilitation & Healthcare is a 230-bed skilled nursing facility dedicated to being a premier provider in short-term rehabilitation, subacute, & long-term healthcare services and trusted by families to care for their loved ones for 30+ years. Our mission is to provide high quality care to all with respect and compassion through a team approach that focuses on personalized goals. We offer EXCELLENT benefits including Aetna Health benefits on the 1st of the month after hire, along with other key benefits!! HOUSEKEEPING SUPERVISOR JOB SUMMARY The Housekeeping Supervisor is responsible for overseeing the daily operations and workflow of the housekeeping, laundry, and floor technician teams within the facility. This role ensures that all environmental services are delivered efficiently, safely, and in accordance with facility policies, regulatory standards, and infection control protocols. The Housekeeping Supervisor plays a key role in maintaining a clean, sanitary, and welcoming environment for residents, staff, and visitors, while also assisting with scheduling, training, and quality control across all shifts. The position requires hands-on support, strong leadership, effective communication, and the ability to adapt in a fast-paced, resident-centered healthcare setting. • Oversee the day-to-day workflow of the Housekeepers, Laundry Aides, and Floor Technicians., • Perform regular facility wide rounds establishing rapport with all staff members, checking on supplies and ensuring the workflows of each position are being completed properly and as scheduled., • Auditing for quality and quantity of work performed, and reporting any pertinent findings to Department Head., • May act as a back up to Dept. Head when they are unavailable or out of office., • Ensure proper infection control procedures are followed during the handling and transport of all soiled items or bins., • Ensure floor technicians / porters are completing assignments as scheduled. Lending support as deemed necessary by staffing or special projects., • Assist with scheduling and staffing coordination regularly., • Serves as a role model for the members of the department., • Assists with the interview process as designated., • Maintains excellent attendance and punctuality while consistently demonstrating a positive attitude and team spirit for the departmental managers and for the facility., • Provide daily housekeeping services to resident rooms, shower rooms, restrooms, offices, and all common areas as needed., • Perform all laundry tasks as needed for support and operating all laundry equipment per proper procedures., • Dusts and damp mops floors, dusts furniture and equipment, assists with room changes, arrange furniture and equipment in an orderly fashion., • Draw supplies as needed from the environmental services office., • Ensure the laundry is staffed appropriately checking in regularly to monitor progress and adherence to processing schedule., • Perform regular checks of all porter and linen closets ensuring they are appropriately stocked and organized., • Communicate any inventory or supply needs to the department director., • Perform audits of all housekeeping carts regularly to ensure proper stocking of chemicals and supplies., • Participate in daily close of shift communication meetings with supervisors and staff., • Perform any other duties relative to the department as necessary or as delegated. Requirements:, • Minimum High School Diploma (or equivalent)., • Associate’s degree or post high school coursework or certification in Hospitality, Environmental Services, or Healthcare Management a plus!, • Minimum of 1+ years of supervisory experience in housekeeping, preferably in a healthcare or skilled nursing facility setting., • Linen services experience preferred, but not required., • Exemplary customer service skills., • Ability to lead, train, motivate, and communicate with staff effectively., • Excellent organizational and time management skills., • Proficient in written and verbal communication in English, • Competency with scheduling, supply inventory, and documentation systems., • Ability to maintain confidentiality and professionalism at all times., • Strong/working knowledge of infection control, sanitation standards, and OSHA regulations., • Familiarity with NYS Department of Health (DOH) regulations related to environmental services in long-term care facilities., • Excellent communication and interpersonal skills., • Pleasant personality and ability to work with residents, families, and staff from various departments. *Disclaimer: This is a general job summary for advertisement purposes only. A full comprehensive job description can be provided upon request or during the hiring process.

As a Environmental Services Technician, you will be responsible for managing waste collection and recycling efforts, including: collect and dispose of waste materials.

As a Environmental Services Technician, you will be responsible for managing waste collection and recycling efforts, including: collect and dispose of waste materials.