Healey Brothers, Inc.
Automotive Service Manager
19 days ago
Newburgh
Job Description Who We Are: Healey Brothers, Hudson Valley's largest automotive brand, with over 45 years of service. That means that your growth potential is virtually limitless. Our employees have transitioned from salespeople to general managers, from technicians to service managers and parts counterpersons to managers. Our employees are our greatest asset, and this belief is reflected in how we treat them. What We're Looking For: Healey Brothers Cadillac is seeking an experienced and energetic candidate to join our Service Department. This employee's key role will be Service Manager. Details About This Position: This position is a full-time salaried position. The schedule for this position is a daytime 8-hour shift, with evenings and weekends as needed. Base weekly salary with monthly commission Why You Should Work with Healey Brothers: At Healey Brothers, we are a fun and fast-paced work environment that genuinely believes in promoting from within. At Healey Brothers, your possibilities are endless. We offer numerous positions that enable employees to grow as much as they desire. From Sales, Service, Technicians, Administrative, Managerial, front-of-house, or back-of-house roles, you will learn a great deal from all our employees, most of whom have worked with Healey for well over a decade. At Healey Brothers, we offer the following benefits: • Medical, Dental, and Vision Insurance, • 401K with company match, • Paid Vacation, Sick, and Holidays, • Life Insurance, • FSA and DCA Accounts, • No Cost Disability and Short-Term Disability, • Weekly Pay, • Discounted Vehicle, Service, and Parts Purchases, • And more! What You Will Bring to the Table: • Must have 3-5 years of automotive experience in a service department setting, • Have strong organizational and time Management skills, • Ability to work in a fast-paced environment, • Detail-oriented and have strong work ethic, • Strong computer skills on systems dedicated to the automotive industry, • Professional approach to business with excellent communication skills, • Proven, verifiable track record from previous dealership experience, • Prior use of the CDK dealership software is highly preferred What You Will Do: • Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met., • Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers., • Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory., • Setting up and maintaining a service desk and evaluating its efficiency., • Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service., • Monitoring department issues and client complaints to create methods to lessen recurring issues., • Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met., • Maintaining strong relationships with manufacturers, dealers, and sales representatives., • Helping to train new employees in company procedures. Utilizing cutting-edge automotive technology and training to give our customers a seamless, stress-free experience to earn their business for life. Our Core Values: Team Over Self, Accountability, Self-Improvement, Integrity, Respect Healey Brothers EEO Statement: Healey Brothers is an Equal Employment Opportunity employer. We comply with all applicable laws regarding equal employment opportunities for all qualified applicants and employees. It is against our policy to discriminate against any qualified applicant or employee on the basis of actual or perceived race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, age, ancestry, ethnicity, disability, pregnancy, citizenship, marital status, familial status, military or veteran status, genetic information, predisposing genetic characteristic, status as a victim of domestic violence, stalking and sex offenses, or any other status protected by applicable federal, state or local law.