Buscar empleo: 87 ofertas de trabajo de field technician en New Rochelle, NY (agosto 2025)

Company Description ProMaster Security Gate and Door Expert is dedicated to ensuring your security by providing high-quality garage doors and gates. We specialize in installing fully-functional gates and garage doors that are built to last for many years. Our commitment is to your safety and long-term satisfaction. Role Description This is a full-time, on-site role for a Technician located in Bronx, NY. The Technician will be responsible for installing, maintaining, and repairing garage doors and security gates. Daily tasks include diagnosing issues, performing routine maintenance, conducting repairs, and ensuring the safety and functionality of all installations. The role also involves providing customer support and ensuring high levels of client satisfaction. Qualifications Technical skills in installation, maintenance, and repair of garage doors and security gates Problem-solving abilities and troubleshooting skills Driver license is a must OSHA 40 Trained Customer service experience and strong communication skills Ability to work independently and as part of a team Relevant certifications or licenses in electrical or mechanical fields are a plus High school diploma or equivalent; additional technical training or education is preferred

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Parkchester, The Bronx

Field Tech Officer (FTO) • Job Title: Field Tech Officer (Level 1 / 2 depending on experience), • Reports To: Technical Operations Lead / Service Manager, • Location: On-site at client premises (and remote when needed) Technical Responsibilities • Install, configure, and maintain desktops, laptops, printers, routers, and network devices., • Perform on-site troubleshooting of hardware, software, and network issues., • Install and configure operating systems (Windows/macOS) and common business software., • Manage device replacements, backups, antivirus, and patching., • Document every site visit, ticket resolution, and issue escalation., • Set up and support VoIP phones, surveillance systems, and other peripherals., • Provide basic support for cloud systems (Office 365, Google Workspace)., • Report recurring issues to leadership for root-cause analysis., • Handle emergency calls during business hours (or rotational after-hours if needed). Client-Facing / People Skills • Communicate clearly with non-technical clients — especially under pressure., • Listen actively and extract exact pain points., • Represent your company with professional appearance and punctuality., • Document notes for hand-off to other techs and for record-keeping., • Educate clients gently when necessary, without sounding arrogant or rushed., • Stay calm and composed even when dealing with frustrated clients., • Maintain confidentiality and respect client data. Requirements • 1+ years in IT support or technical field work (desktop/network support), • Working knowledge of basic networking (IP, DNS, DHCP), Windows, and cloud tools, • Willingness to travel between client sites, • Ability to lift and move equipment (~30lbs), • Comfortable using ticketing systems, documentation tools, remote access tools, • Certifications (preferred): CompTIA A+, Network+, Microsoft 365 Fundamentals Soft Skills • Problem-solver mindset — doesn’t freeze under pressure., • Doesn’t guess — knows when to escalate or double-check., • Treats clients like partners, not a burden., • Self-motivated — doesn’t need micromanagement, • Detailed — writes accurate ticket notes and documentation, • Time aware — knows how to triage onsite tasks under a schedule, • Curious — learns new tools, doesn’t stay stagnant

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