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Job Description About Us: NAYA has perfectly transformed traditional Middle Eastern street fare into a fresh, clean, no frills cuisine. Our company culture and values are carried over into every dish and morsel produced by the brand! Looking for a strong operator who is a caring and effective leader to join our growing company!! General Description: The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. RESPONSIBILITIES Operational Excellence * Ensure store profitability by driving sales, controlling labor, and managing cost of goods. * Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. * manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. * Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. * Review and manage daily time punches to address any time clock issues. * Control cash and receipts through adherence to cash handling and reconciliation procedures. * Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development * Hire, train, coach, and evaluate team members in conjunction with the General Manager. * Lead by example with a guest-first mindset, fostering a positive and productive environment. * Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. * Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. * Resolve conflicts and escalate issues as needed to the General Manager * * Model and uphold HR policies, ensuring team members have access to available resources. * Develop team members by training successors and delegating responsibilities. Must be able to train and develop a Kitchen Lead. Guest Relations & Community Engagement * Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. * Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation * Promote NAYA’s catering services and assist in taking orders as needed . * Can execute all catering and third party orders with ease, understanding the importance of on time delivery. * Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities * Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. * Perform cash counting, banking/deposit tasks, and manage discounts and promotions. * Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities * Has mastered kitchen operations, COGS and labor management, line service and throughput * * Handle delivery issues and third-party dispatches promptly and efficiently. * Ensure the store is opened and closed following NAYA’s opening and closing procedures. * Serve as a strong role model, earning team respect and providing coaching as needed. REQUIREMENTS * 2+ years of related leadership experience at a similar caliber concept * Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. * Adaptable in a fast-paced and challenging work environment * Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism * Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency * Exhibits strong time management and organizational skills * Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards * Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed * Ability to access and accurately input information using a moderately complex computer system * Able to work nights, weekends and holidays, and variable schedule, per the needs of the business * Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day EEO STATEMENT Naya is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Job Description About Us: NAYA has perfectly transformed traditional Middle Eastern street fare into a fresh, clean, no frills cuisine. Our company culture and values are carried over into every dish and morsel produced by the brand! Looking for a strong operator who is a caring and effective leader to join our growing company!! General Description: The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. RESPONSIBILITIES Operational Excellence * Ensure store profitability by driving sales, controlling labor, and managing cost of goods. * Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. * manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. * Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. * Review and manage daily time punches to address any time clock issues. * Control cash and receipts through adherence to cash handling and reconciliation procedures. * Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development * Hire, train, coach, and evaluate team members in conjunction with the General Manager. * Lead by example with a guest-first mindset, fostering a positive and productive environment. * Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. * Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. * Resolve conflicts and escalate issues as needed to the General Manager * * Model and uphold HR policies, ensuring team members have access to available resources. * Develop team members by training successors and delegating responsibilities. Must be able to train and develop a Kitchen Lead. Guest Relations & Community Engagement * Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. * Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation * Promote NAYA’s catering services and assist in taking orders as needed . * Can execute all catering and third party orders with ease, understanding the importance of on time delivery. * Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities * Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. * Perform cash counting, banking/deposit tasks, and manage discounts and promotions. * Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities * Has mastered kitchen operations, COGS and labor management, line service and throughput * * Handle delivery issues and third-party dispatches promptly and efficiently. * Ensure the store is opened and closed following NAYA’s opening and closing procedures. * Serve as a strong role model, earning team respect and providing coaching as needed. REQUIREMENTS * 2+ years of related leadership experience at a similar caliber concept * Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. * Adaptable in a fast-paced and challenging work environment * Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism * Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency * Exhibits strong time management and organizational skills * Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards * Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed * Ability to access and accurately input information using a moderately complex computer system * Able to work nights, weekends and holidays, and variable schedule, per the needs of the business * Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day EEO STATEMENT Naya is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Job Description About Us: NAYA has perfectly transformed traditional Middle Eastern street fare into a fresh, clean, no frills cuisine. Our company culture and values are carried over into every dish and morsel produced by the brand! Looking for a strong operator who is a caring and effective leader to join our growing company!! General Description: The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. RESPONSIBILITIES Operational Excellence * Ensure store profitability by driving sales, controlling labor, and managing cost of goods. * Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. * manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. * Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. * Review and manage daily time punches to address any time clock issues. * Control cash and receipts through adherence to cash handling and reconciliation procedures. * Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development * Hire, train, coach, and evaluate team members in conjunction with the General Manager. * Lead by example with a guest-first mindset, fostering a positive and productive environment. * Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. * Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. * Resolve conflicts and escalate issues as needed to the General Manager * * Model and uphold HR policies, ensuring team members have access to available resources. * Develop team members by training successors and delegating responsibilities. Must be able to train and develop a Kitchen Lead. Guest Relations & Community Engagement * Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. * Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation * Promote NAYA’s catering services and assist in taking orders as needed . * Can execute all catering and third party orders with ease, understanding the importance of on time delivery. * Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities * Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. * Perform cash counting, banking/deposit tasks, and manage discounts and promotions. * Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities * Has mastered kitchen operations, COGS and labor management, line service and throughput * * Handle delivery issues and third-party dispatches promptly and efficiently. * Ensure the store is opened and closed following NAYA’s opening and closing procedures. * Serve as a strong role model, earning team respect and providing coaching as needed. REQUIREMENTS * 2+ years of related leadership experience at a similar caliber concept * Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. * Adaptable in a fast-paced and challenging work environment * Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism * Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency * Exhibits strong time management and organizational skills * Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards * Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed * Ability to access and accurately input information using a moderately complex computer system * Able to work nights, weekends and holidays, and variable schedule, per the needs of the business * Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day EEO STATEMENT Naya is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Job Description About Us: NAYA has perfectly transformed traditional Middle Eastern street fare into a fresh, clean, no frills cuisine. Our company culture and values are carried over into every dish and morsel produced by the brand! Looking for a strong operator who is a caring and effective leader to join our growing company!! General Description: The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. RESPONSIBILITIES Operational Excellence * Ensure store profitability by driving sales, controlling labor, and managing cost of goods. * Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. * manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. * Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. * Review and manage daily time punches to address any time clock issues. * Control cash and receipts through adherence to cash handling and reconciliation procedures. * Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development * Hire, train, coach, and evaluate team members in conjunction with the General Manager. * Lead by example with a guest-first mindset, fostering a positive and productive environment. * Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. * Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. * Resolve conflicts and escalate issues as needed to the General Manager * * Model and uphold HR policies, ensuring team members have access to available resources. * Develop team members by training successors and delegating responsibilities. Must be able to train and develop a Kitchen Lead. Guest Relations & Community Engagement * Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. * Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation * Promote NAYA’s catering services and assist in taking orders as needed . * Can execute all catering and third party orders with ease, understanding the importance of on time delivery. * Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities * Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. * Perform cash counting, banking/deposit tasks, and manage discounts and promotions. * Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities * Has mastered kitchen operations, COGS and labor management, line service and throughput * * Handle delivery issues and third-party dispatches promptly and efficiently. * Ensure the store is opened and closed following NAYA’s opening and closing procedures. * Serve as a strong role model, earning team respect and providing coaching as needed. REQUIREMENTS * 2+ years of related leadership experience at a similar caliber concept * Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. * Adaptable in a fast-paced and challenging work environment * Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism * Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency * Exhibits strong time management and organizational skills * Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards * Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed * Ability to access and accurately input information using a moderately complex computer system * Able to work nights, weekends and holidays, and variable schedule, per the needs of the business * Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day EEO STATEMENT Naya is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Job Description About Us: NAYA has perfectly transformed traditional Middle Eastern street fare into a fresh, clean, no frills cuisine. Our company culture and values are carried over into every dish and morsel produced by the brand! Looking for a strong operator who is a caring and effective leader to join our growing company!! General Description: The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. RESPONSIBILITIES Operational Excellence * Ensure store profitability by driving sales, controlling labor, and managing cost of goods. * Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. * manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. * Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. * Review and manage daily time punches to address any time clock issues. * Control cash and receipts through adherence to cash handling and reconciliation procedures. * Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development * Hire, train, coach, and evaluate team members in conjunction with the General Manager. * Lead by example with a guest-first mindset, fostering a positive and productive environment. * Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. * Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. * Resolve conflicts and escalate issues as needed to the General Manager * * Model and uphold HR policies, ensuring team members have access to available resources. * Develop team members by training successors and delegating responsibilities. Must be able to train and develop a Kitchen Lead. Guest Relations & Community Engagement * Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. * Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation * Promote NAYA’s catering services and assist in taking orders as needed . * Can execute all catering and third party orders with ease, understanding the importance of on time delivery. * Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities * Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. * Perform cash counting, banking/deposit tasks, and manage discounts and promotions. * Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities * Has mastered kitchen operations, COGS and labor management, line service and throughput * * Handle delivery issues and third-party dispatches promptly and efficiently. * Ensure the store is opened and closed following NAYA’s opening and closing procedures. * Serve as a strong role model, earning team respect and providing coaching as needed. REQUIREMENTS * 2+ years of related leadership experience at a similar caliber concept * Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. * Adaptable in a fast-paced and challenging work environment * Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism * Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency * Exhibits strong time management and organizational skills * Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards * Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed * Ability to access and accurately input information using a moderately complex computer system * Able to work nights, weekends and holidays, and variable schedule, per the needs of the business * Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day EEO STATEMENT Naya is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Job DescriptionPosition Overview Reporting to the Director of Food & Beverage, the Chef de Cuisine (CDC) is the culinary leader for all Hyatt F&B venues on property-signature restaurant, bar/lounge, banquets, room service, colleague cafeteria, and support areas. Although titled CDC, the role carries full Executive Chef authority for strategy, operations, people, and financial performance. Key Responsibilities1. Culinary Leadership & Menu Innovation • Champion Hyatt brand standards while driving seasonal, locally inspired, and profit‑focused menus., • Personally execute or oversee critical production and plate presentations; demonstrate new techniques and equipment to staff., • Lead quarterly menu‑engineering sessions; retire low performers and launch trend‑forward, standards‑compliant items., • Create decorative food displays for banquets and special functions.2. Daily Kitchen Operations, • Provide hands‑on direction for all back‑of‑house (BOH) teams across every outlet, including stewarding and purchasing., • Review staffing levels daily to balance guest service, labor budgets, and business volume; step onto the line or re‑deploy talent when gaps occur., • Conduct pre‑shift line checks, lead pre‑service huddles, and maintain visible presence during peak periods and VIP events., • Ensure flawless food‑allergy handling, temperature controls, HACCP logs, and zero critical health violations.3. Financial & Resource Management, • Own BOH P&L lines-food cost, labor, supplies, uniforms, equipment., • Negotiate with vendors, approve orders, and manage inventory turns; issue weekly flash reports and variance analyses., • Develop and enforce purchasing/receiving guidelines and waste‑reduction controls.4. People Development & HR Compliance, • Recruit, hire, onboard, schedule, and develop a 25 + person multi‑outlet culinary brigade., • Set clear performance goals; deliver 90‑day, annual, and corrective reviews., • Foster an open‑door culture of trust, mentorship, and mutual respect; solicit feedback and address concerns swiftly., • Train associates on fundamentals of great cooking, plate presentation, and Hyatt service behaviors., • Administer progressive discipline and documentation in accordance with SOPs/LSOPs and support the Peer Review Process.5. Safety, Sanitation & Maintenance, • Enforce ServSafe and local regulations; ensure staff maintain required certifications., • Communicate and monitor safety codes; champion a "safety‑first" culture., • Coordinate all kitchen equipment repair and preventive maintenance; submit capital requests as needed.6. Guest Satisfaction & Service Excellence, • Actively engage with guests; gather and act on feedback via comment cards, guest‑satisfaction surveys, and social channels., • Empower staff to exceed guest expectations; provide real‑time coaching and recognition., • Partner with Marketing on culinary storytelling and on‑brand activations.7. Administration & Communication, • Prepare budgets, forecasts, and strategic plans for culinary operations., • Provide timely, accurate information to executive leadership, managers, and colleagues (written, verbal, e‑mail, meetings). Detail Experience Proven success as Executive Chef, CDC, or equivalent in high‑volume, upscale kitchens (hotel or multi‑concept restaurant highly preferred). Expertise Classical and modern techniques, cost control, inventory systems, HACCP, menu engineering, and current culinary trends. Leadership Visionary, hands‑on mentor with strong interpersonal and communication skills; models integrity and sound business judgment. Technical Proficient in BOH software (inventory, scheduling, recipe costing); MS Office literacy. Physical Stand/walk entire shift; safely lift up to 50 lbs; navigate stairs and slick/uneven surfaces. Schedule Early mornings, late nights, weekends, holidays, and multi‑site support as needed. Certifications ServSafe Manager (or equivalent) and any state/local food‑handler requirements. NYC Food Handlers Certificate as a requirement or for them to obtain within 60 days of employment. Benefits & Perks (Property‑Specific) • Competitive salary + annual bonus plan, • Medical, dental, vision, life, and 401(k) with company match, • Hyatt colleague travel benefits and discounted F&B, • Paid time off & continual professional‑development opportunities Disclaimer: This description outlines the job's general nature, level, and purpose. Responsibilities may be adjusted at management's discretion to meet evolving business needs. Job Posted by ApplicantPro

Job Description About Us: NAYA has perfectly transformed traditional Middle Eastern street fare into a fresh, clean, no frills cuisine. Our company culture and values are carried over into every dish and morsel produced by the brand! Looking for a strong operator who is a caring and effective leader to join our growing company!! General Description: The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. RESPONSIBILITIES Operational Excellence * Ensure store profitability by driving sales, controlling labor, and managing cost of goods. * Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. * manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. * Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. * Review and manage daily time punches to address any time clock issues. * Control cash and receipts through adherence to cash handling and reconciliation procedures. * Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development * Hire, train, coach, and evaluate team members in conjunction with the General Manager. * Lead by example with a guest-first mindset, fostering a positive and productive environment. * Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. * Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. * Resolve conflicts and escalate issues as needed to the General Manager * * Model and uphold HR policies, ensuring team members have access to available resources. * Develop team members by training successors and delegating responsibilities. Must be able to train and develop a Kitchen Lead. Guest Relations & Community Engagement * Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. * Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation * Promote NAYA’s catering services and assist in taking orders as needed . * Can execute all catering and third party orders with ease, understanding the importance of on time delivery. * Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities * Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. * Perform cash counting, banking/deposit tasks, and manage discounts and promotions. * Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities * Has mastered kitchen operations, COGS and labor management, line service and throughput * * Handle delivery issues and third-party dispatches promptly and efficiently. * Ensure the store is opened and closed following NAYA’s opening and closing procedures. * Serve as a strong role model, earning team respect and providing coaching as needed. REQUIREMENTS * 2+ years of related leadership experience at a similar caliber concept * Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. * Adaptable in a fast-paced and challenging work environment * Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism * Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency * Exhibits strong time management and organizational skills * Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards * Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed * Ability to access and accurately input information using a moderately complex computer system * Able to work nights, weekends and holidays, and variable schedule, per the needs of the business * Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day EEO STATEMENT Naya is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Job Description About Us: NAYA has perfectly transformed traditional Middle Eastern street fare into a fresh, clean, no frills cuisine. Our company culture and values are carried over into every dish and morsel produced by the brand! Looking for a strong operator who is a caring and effective leader to join our growing company!! General Description: The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. RESPONSIBILITIES Operational Excellence * Ensure store profitability by driving sales, controlling labor, and managing cost of goods. * Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. * manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. * Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. * Review and manage daily time punches to address any time clock issues. * Control cash and receipts through adherence to cash handling and reconciliation procedures. * Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development * Hire, train, coach, and evaluate team members in conjunction with the General Manager. * Lead by example with a guest-first mindset, fostering a positive and productive environment. * Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. * Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. * Resolve conflicts and escalate issues as needed to the General Manager * * Model and uphold HR policies, ensuring team members have access to available resources. * Develop team members by training successors and delegating responsibilities. Must be able to train and develop a Kitchen Lead. Guest Relations & Community Engagement * Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. * Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation * Promote NAYA’s catering services and assist in taking orders as needed . * Can execute all catering and third party orders with ease, understanding the importance of on time delivery. * Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities * Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. * Perform cash counting, banking/deposit tasks, and manage discounts and promotions. * Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities * Has mastered kitchen operations, COGS and labor management, line service and throughput * * Handle delivery issues and third-party dispatches promptly and efficiently. * Ensure the store is opened and closed following NAYA’s opening and closing procedures. * Serve as a strong role model, earning team respect and providing coaching as needed. REQUIREMENTS * 2+ years of related leadership experience at a similar caliber concept * Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. * Adaptable in a fast-paced and challenging work environment * Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism * Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency * Exhibits strong time management and organizational skills * Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards * Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed * Ability to access and accurately input information using a moderately complex computer system * Able to work nights, weekends and holidays, and variable schedule, per the needs of the business * Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day EEO STATEMENT Naya is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Job Description About Us: NAYA has perfectly transformed traditional Middle Eastern street fare into a fresh, clean, no frills cuisine. Our company culture and values are carried over into every dish and morsel produced by the brand! Looking for a strong operator who is a caring and effective leader to join our growing company!! General Description: The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. RESPONSIBILITIES Operational Excellence * Ensure store profitability by driving sales, controlling labor, and managing cost of goods. * Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. * manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. * Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. * Review and manage daily time punches to address any time clock issues. * Control cash and receipts through adherence to cash handling and reconciliation procedures. * Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development * Hire, train, coach, and evaluate team members in conjunction with the General Manager. * Lead by example with a guest-first mindset, fostering a positive and productive environment. * Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. * Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. * Resolve conflicts and escalate issues as needed to the General Manager * * Model and uphold HR policies, ensuring team members have access to available resources. * Develop team members by training successors and delegating responsibilities. Must be able to train and develop a Kitchen Lead. Guest Relations & Community Engagement * Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. * Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation * Promote NAYA’s catering services and assist in taking orders as needed . * Can execute all catering and third party orders with ease, understanding the importance of on time delivery. * Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities * Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. * Perform cash counting, banking/deposit tasks, and manage discounts and promotions. * Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities * Has mastered kitchen operations, COGS and labor management, line service and throughput * * Handle delivery issues and third-party dispatches promptly and efficiently. * Ensure the store is opened and closed following NAYA’s opening and closing procedures. * Serve as a strong role model, earning team respect and providing coaching as needed. REQUIREMENTS * 2+ years of related leadership experience at a similar caliber concept * Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. * Adaptable in a fast-paced and challenging work environment * Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism * Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency * Exhibits strong time management and organizational skills * Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards * Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed * Ability to access and accurately input information using a moderately complex computer system * Able to work nights, weekends and holidays, and variable schedule, per the needs of the business * Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day EEO STATEMENT Naya is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Job Description About Us: NAYA has perfectly transformed traditional Middle Eastern street fare into a fresh, clean, no frills cuisine. Our company culture and values are carried over into every dish and morsel produced by the brand! Looking for a strong operator who is a caring and effective leader to join our growing company!! General Description: The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. RESPONSIBILITIES Operational Excellence * Ensure store profitability by driving sales, controlling labor, and managing cost of goods. * Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. * manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. * Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. * Review and manage daily time punches to address any time clock issues. * Control cash and receipts through adherence to cash handling and reconciliation procedures. * Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development * Hire, train, coach, and evaluate team members in conjunction with the General Manager. * Lead by example with a guest-first mindset, fostering a positive and productive environment. * Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. * Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. * Resolve conflicts and escalate issues as needed to the General Manager * * Model and uphold HR policies, ensuring team members have access to available resources. * Develop team members by training successors and delegating responsibilities. Must be able to train and develop a Kitchen Lead. Guest Relations & Community Engagement * Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. * Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation * Promote NAYA’s catering services and assist in taking orders as needed . * Can execute all catering and third party orders with ease, understanding the importance of on time delivery. * Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities * Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. * Perform cash counting, banking/deposit tasks, and manage discounts and promotions. * Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities * Has mastered kitchen operations, COGS and labor management, line service and throughput * * Handle delivery issues and third-party dispatches promptly and efficiently. * Ensure the store is opened and closed following NAYA’s opening and closing procedures. * Serve as a strong role model, earning team respect and providing coaching as needed. REQUIREMENTS * 2+ years of related leadership experience at a similar caliber concept * Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. * Adaptable in a fast-paced and challenging work environment * Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism * Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency * Exhibits strong time management and organizational skills * Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards * Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed * Ability to access and accurately input information using a moderately complex computer system * Able to work nights, weekends and holidays, and variable schedule, per the needs of the business * Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day EEO STATEMENT Naya is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Job Description About Us: NAYA has perfectly transformed traditional Middle Eastern street fare into a fresh, clean, no frills cuisine. Our company culture and values are carried over into every dish and morsel produced by the brand! Looking for a strong operator who is a caring and effective leader to join our growing company!! General Description: The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. RESPONSIBILITIES Operational Excellence * Ensure store profitability by driving sales, controlling labor, and managing cost of goods. * Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. * manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. * Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. * Review and manage daily time punches to address any time clock issues. * Control cash and receipts through adherence to cash handling and reconciliation procedures. * Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development * Hire, train, coach, and evaluate team members in conjunction with the General Manager. * Lead by example with a guest-first mindset, fostering a positive and productive environment. * Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. * Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. * Resolve conflicts and escalate issues as needed to the General Manager * * Model and uphold HR policies, ensuring team members have access to available resources. * Develop team members by training successors and delegating responsibilities. Must be able to train and develop a Kitchen Lead. Guest Relations & Community Engagement * Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. * Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation * Promote NAYA’s catering services and assist in taking orders as needed . * Can execute all catering and third party orders with ease, understanding the importance of on time delivery. * Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities * Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. * Perform cash counting, banking/deposit tasks, and manage discounts and promotions. * Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities * Has mastered kitchen operations, COGS and labor management, line service and throughput * * Handle delivery issues and third-party dispatches promptly and efficiently. * Ensure the store is opened and closed following NAYA’s opening and closing procedures. * Serve as a strong role model, earning team respect and providing coaching as needed. REQUIREMENTS * 2+ years of related leadership experience at a similar caliber concept * Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. * Adaptable in a fast-paced and challenging work environment * Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism * Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency * Exhibits strong time management and organizational skills * Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards * Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed * Ability to access and accurately input information using a moderately complex computer system * Able to work nights, weekends and holidays, and variable schedule, per the needs of the business * Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day EEO STATEMENT Naya is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Job Description About Us: NAYA has perfectly transformed traditional Middle Eastern street fare into a fresh, clean, no frills cuisine. Our company culture and values are carried over into every dish and morsel produced by the brand! Looking for a strong operator who is a caring and effective leader to join our growing company!! General Description: The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. RESPONSIBILITIES Operational Excellence * Ensure store profitability by driving sales, controlling labor, and managing cost of goods. * Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. * manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. * Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. * Review and manage daily time punches to address any time clock issues. * Control cash and receipts through adherence to cash handling and reconciliation procedures. * Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development * Hire, train, coach, and evaluate team members in conjunction with the General Manager. * Lead by example with a guest-first mindset, fostering a positive and productive environment. * Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. * Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. * Resolve conflicts and escalate issues as needed to the General Manager * * Model and uphold HR policies, ensuring team members have access to available resources. * Develop team members by training successors and delegating responsibilities. Must be able to train and develop a Kitchen Lead. Guest Relations & Community Engagement * Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. * Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation * Promote NAYA’s catering services and assist in taking orders as needed . * Can execute all catering and third party orders with ease, understanding the importance of on time delivery. * Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities * Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. * Perform cash counting, banking/deposit tasks, and manage discounts and promotions. * Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities * Has mastered kitchen operations, COGS and labor management, line service and throughput * * Handle delivery issues and third-party dispatches promptly and efficiently. * Ensure the store is opened and closed following NAYA’s opening and closing procedures. * Serve as a strong role model, earning team respect and providing coaching as needed. REQUIREMENTS * 2+ years of related leadership experience at a similar caliber concept * Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. * Adaptable in a fast-paced and challenging work environment * Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism * Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency * Exhibits strong time management and organizational skills * Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards * Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed * Ability to access and accurately input information using a moderately complex computer system * Able to work nights, weekends and holidays, and variable schedule, per the needs of the business * Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day EEO STATEMENT Naya is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Job Description About Us: NAYA has perfectly transformed traditional Middle Eastern street fare into a fresh, clean, no frills cuisine. Our company culture and values are carried over into every dish and morsel produced by the brand! Looking for a strong operator who is a caring and effective leader to join our growing company!! General Description: The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. RESPONSIBILITIES Operational Excellence * Ensure store profitability by driving sales, controlling labor, and managing cost of goods. * Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. * manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. * Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. * Review and manage daily time punches to address any time clock issues. * Control cash and receipts through adherence to cash handling and reconciliation procedures. * Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development * Hire, train, coach, and evaluate team members in conjunction with the General Manager. * Lead by example with a guest-first mindset, fostering a positive and productive environment. * Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. * Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. * Resolve conflicts and escalate issues as needed to the General Manager * * Model and uphold HR policies, ensuring team members have access to available resources. * Develop team members by training successors and delegating responsibilities. Must be able to train and develop a Kitchen Lead. Guest Relations & Community Engagement * Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. * Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation * Promote NAYA’s catering services and assist in taking orders as needed . * Can execute all catering and third party orders with ease, understanding the importance of on time delivery. * Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities * Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. * Perform cash counting, banking/deposit tasks, and manage discounts and promotions. * Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities * Has mastered kitchen operations, COGS and labor management, line service and throughput * * Handle delivery issues and third-party dispatches promptly and efficiently. * Ensure the store is opened and closed following NAYA’s opening and closing procedures. * Serve as a strong role model, earning team respect and providing coaching as needed. REQUIREMENTS * 2+ years of related leadership experience at a similar caliber concept * Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. * Adaptable in a fast-paced and challenging work environment * Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism * Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency * Exhibits strong time management and organizational skills * Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards * Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed * Ability to access and accurately input information using a moderately complex computer system * Able to work nights, weekends and holidays, and variable schedule, per the needs of the business * Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day EEO STATEMENT Naya is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Job Description About Us: NAYA has perfectly transformed traditional Middle Eastern street fare into a fresh, clean, no frills cuisine. Our company culture and values are carried over into every dish and morsel produced by the brand! Looking for a strong operator who is a caring and effective leader to join our growing company!! General Description: The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. RESPONSIBILITIES Operational Excellence * Ensure store profitability by driving sales, controlling labor, and managing cost of goods. * Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. * manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. * Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. * Review and manage daily time punches to address any time clock issues. * Control cash and receipts through adherence to cash handling and reconciliation procedures. * Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development * Hire, train, coach, and evaluate team members in conjunction with the General Manager. * Lead by example with a guest-first mindset, fostering a positive and productive environment. * Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. * Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. * Resolve conflicts and escalate issues as needed to the General Manager * * Model and uphold HR policies, ensuring team members have access to available resources. * Develop team members by training successors and delegating responsibilities. Must be able to train and develop a Kitchen Lead. Guest Relations & Community Engagement * Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. * Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation * Promote NAYA’s catering services and assist in taking orders as needed . * Can execute all catering and third party orders with ease, understanding the importance of on time delivery. * Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities * Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. * Perform cash counting, banking/deposit tasks, and manage discounts and promotions. * Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities * Has mastered kitchen operations, COGS and labor management, line service and throughput * * Handle delivery issues and third-party dispatches promptly and efficiently. * Ensure the store is opened and closed following NAYA’s opening and closing procedures. * Serve as a strong role model, earning team respect and providing coaching as needed. REQUIREMENTS * 2+ years of related leadership experience at a similar caliber concept * Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. * Adaptable in a fast-paced and challenging work environment * Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism * Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency * Exhibits strong time management and organizational skills * Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards * Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed * Ability to access and accurately input information using a moderately complex computer system * Able to work nights, weekends and holidays, and variable schedule, per the needs of the business * Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day EEO STATEMENT Naya is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Job Description About Us: NAYA has perfectly transformed traditional Middle Eastern street fare into a fresh, clean, no frills cuisine. Our company culture and values are carried over into every dish and morsel produced by the brand! Looking for a strong operator who is a caring and effective leader to join our growing company!! General Description: The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. RESPONSIBILITIES Operational Excellence * Ensure store profitability by driving sales, controlling labor, and managing cost of goods. * Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. * manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. * Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. * Review and manage daily time punches to address any time clock issues. * Control cash and receipts through adherence to cash handling and reconciliation procedures. * Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development * Hire, train, coach, and evaluate team members in conjunction with the General Manager. * Lead by example with a guest-first mindset, fostering a positive and productive environment. * Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. * Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. * Resolve conflicts and escalate issues as needed to the General Manager * * Model and uphold HR policies, ensuring team members have access to available resources. * Develop team members by training successors and delegating responsibilities. Must be able to train and develop a Kitchen Lead. Guest Relations & Community Engagement * Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. * Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation * Promote NAYA’s catering services and assist in taking orders as needed . * Can execute all catering and third party orders with ease, understanding the importance of on time delivery. * Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities * Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. * Perform cash counting, banking/deposit tasks, and manage discounts and promotions. * Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities * Has mastered kitchen operations, COGS and labor management, line service and throughput * * Handle delivery issues and third-party dispatches promptly and efficiently. * Ensure the store is opened and closed following NAYA’s opening and closing procedures. * Serve as a strong role model, earning team respect and providing coaching as needed. REQUIREMENTS * 2+ years of related leadership experience at a similar caliber concept * Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. * Adaptable in a fast-paced and challenging work environment * Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism * Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency * Exhibits strong time management and organizational skills * Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards * Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed * Ability to access and accurately input information using a moderately complex computer system * Able to work nights, weekends and holidays, and variable schedule, per the needs of the business * Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day EEO STATEMENT Naya is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Job Description About Us: NAYA has perfectly transformed traditional Middle Eastern street fare into a fresh, clean, no frills cuisine. Our company culture and values are carried over into every dish and morsel produced by the brand! Looking for a strong operator who is a caring and effective leader to join our growing company!! General Description: The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. RESPONSIBILITIES Operational Excellence * Ensure store profitability by driving sales, controlling labor, and managing cost of goods. * Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. * manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. * Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. * Review and manage daily time punches to address any time clock issues. * Control cash and receipts through adherence to cash handling and reconciliation procedures. * Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development * Hire, train, coach, and evaluate team members in conjunction with the General Manager. * Lead by example with a guest-first mindset, fostering a positive and productive environment. * Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. * Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. * Resolve conflicts and escalate issues as needed to the General Manager * * Model and uphold HR policies, ensuring team members have access to available resources. * Develop team members by training successors and delegating responsibilities. Must be able to train and develop a Kitchen Lead. Guest Relations & Community Engagement * Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. * Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation * Promote NAYA’s catering services and assist in taking orders as needed . * Can execute all catering and third party orders with ease, understanding the importance of on time delivery. * Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities * Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. * Perform cash counting, banking/deposit tasks, and manage discounts and promotions. * Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities * Has mastered kitchen operations, COGS and labor management, line service and throughput * * Handle delivery issues and third-party dispatches promptly and efficiently. * Ensure the store is opened and closed following NAYA’s opening and closing procedures. * Serve as a strong role model, earning team respect and providing coaching as needed. REQUIREMENTS * 2+ years of related leadership experience at a similar caliber concept * Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. * Adaptable in a fast-paced and challenging work environment * Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism * Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency * Exhibits strong time management and organizational skills * Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards * Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed * Ability to access and accurately input information using a moderately complex computer system * Able to work nights, weekends and holidays, and variable schedule, per the needs of the business * Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day EEO STATEMENT Naya is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Job Description About Us: NAYA has perfectly transformed traditional Middle Eastern street fare into a fresh, clean, no frills cuisine. Our company culture and values are carried over into every dish and morsel produced by the brand! Looking for a strong operator who is a caring and effective leader to join our growing company!! General Description: The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. RESPONSIBILITIES Operational Excellence * Ensure store profitability by driving sales, controlling labor, and managing cost of goods. * Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. * manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. * Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. * Review and manage daily time punches to address any time clock issues. * Control cash and receipts through adherence to cash handling and reconciliation procedures. * Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development * Hire, train, coach, and evaluate team members in conjunction with the General Manager. * Lead by example with a guest-first mindset, fostering a positive and productive environment. * Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. * Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. * Resolve conflicts and escalate issues as needed to the General Manager * * Model and uphold HR policies, ensuring team members have access to available resources. * Develop team members by training successors and delegating responsibilities. Must be able to train and develop a Kitchen Lead. Guest Relations & Community Engagement * Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. * Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation * Promote NAYA’s catering services and assist in taking orders as needed . * Can execute all catering and third party orders with ease, understanding the importance of on time delivery. * Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities * Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. * Perform cash counting, banking/deposit tasks, and manage discounts and promotions. * Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities * Has mastered kitchen operations, COGS and labor management, line service and throughput * * Handle delivery issues and third-party dispatches promptly and efficiently. * Ensure the store is opened and closed following NAYA’s opening and closing procedures. * Serve as a strong role model, earning team respect and providing coaching as needed. REQUIREMENTS * 2+ years of related leadership experience at a similar caliber concept * Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. * Adaptable in a fast-paced and challenging work environment * Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism * Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency * Exhibits strong time management and organizational skills * Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards * Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed * Ability to access and accurately input information using a moderately complex computer system * Able to work nights, weekends and holidays, and variable schedule, per the needs of the business * Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day EEO STATEMENT Naya is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Job Description About Us: NAYA has perfectly transformed traditional Middle Eastern street fare into a fresh, clean, no frills cuisine. Our company culture and values are carried over into every dish and morsel produced by the brand! Looking for a strong operator who is a caring and effective leader to join our growing company!! General Description: The Shift Leader is responsible for leading the team members in running an efficient operation, providing excellent customer service, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. RESPONSIBILITIES Operational Excellence * Ensure store profitability by driving sales, controlling labor, and managing cost of goods. * Oversee preparation and service of all food and beverage items, ensuring they meet NAYA’s recipes, portioning, and quality standards. * manage Daily shift schedules to ensure the proper clock in/out times and adjust schedules where appropriate based on the sales volumes. * Conduct ordering, monthly inventory, and control stock levels for food, equipment, and supplies. * Review and manage daily time punches to address any time clock issues. * Control cash and receipts through adherence to cash handling and reconciliation procedures. * Complete and submit administrative tasks promptly, including guest incidents, workers comp claims, manager checklists, cashier/deposit trackers and communication logs Leadership & Team Development * Hire, train, coach, and evaluate team members in conjunction with the General Manager. * Lead by example with a guest-first mindset, fostering a positive and productive environment. * Conduct pre-shift meetings to communicate expectations, share guest feedback, and celebrate team successes. * Ensure staff compliance with labor laws, including FWW guidelines, and manage meal breaks. * Resolve conflicts and escalate issues as needed to the General Manager * * Model and uphold HR policies, ensuring team members have access to available resources. * Develop team members by training successors and delegating responsibilities. Must be able to train and develop a Kitchen Lead. Guest Relations & Community Engagement * Actively engage with guests, building relationships and addressing complaints with a solutions-focused approach. * Reacts to and assists with recovery actions or rewards to negative/positive online reviews to maintain NAYA’s community reputation * Promote NAYA’s catering services and assist in taking orders as needed . * Can execute all catering and third party orders with ease, understanding the importance of on time delivery. * Make eye contact, greet guests warmly, and ensure the team upholds these standards. Financial & Administrative Responsibilities * Utilize financial reporting tools to monitor and manage sales, labor, and other key metrics. * Perform cash counting, banking/deposit tasks, and manage discounts and promotions. * Handle guest incidents and worker’s compensation reports when necessary. Additional Skills & Abilities * Has mastered kitchen operations, COGS and labor management, line service and throughput * * Handle delivery issues and third-party dispatches promptly and efficiently. * Ensure the store is opened and closed following NAYA’s opening and closing procedures. * Serve as a strong role model, earning team respect and providing coaching as needed. REQUIREMENTS * 2+ years of related leadership experience at a similar caliber concept * Strong written and verbal communication skills. Must be proficient in English (spoken and written) to perform essential job duties. * Adaptable in a fast-paced and challenging work environment * Takes and gives direction well and is able to perform the essential job functions under pressure while maintaining professionalism * Communicates information effectively and efficiently and approaches their work with a sense of ownership and works with a sense of urgency * Exhibits strong time management and organizational skills * Demonstrates positive leadership characteristics that inspires team members to meet and exceed standards * Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed * Ability to access and accurately input information using a moderately complex computer system * Able to work nights, weekends and holidays, and variable schedule, per the needs of the business * Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day EEO STATEMENT Naya is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Job Description Counseling In Schools (CIS) is a dynamic community-based organization founded in 1986 with a mission to promote the emotional and social growth of children so that they can thrive in school and succeed in life. For nearly 40 years, Counseling In Schools has created and fostered relationships with local schools, homeless shelters, and communities to enable New York City’s children to thrive – academically, socially, and emotionally. Our expert team includes licensed mental health and youth development professionals who fully integrate into the community, providing programs that equip children, families, teachers, and administrators with the right tools for preventing and coping with the challenges they face. We envision and work toward a bright future, full of possibilities, where each child can flourish and reach their full potential. Counseling In Schools (CIS) is seeking a Full-Time Success Mentor to work at a high school in Brooklyn, NY. Success Mentors are typically matched with 15-20 target students to connect with multiple times a week. Mentor responsibilities are determined by what research shows are the most effective practices for engaging at-risk students and their families. These include personally greeting students upon arrival in the morning to make them feel welcomed and noticed, engaging caregivers, calling home when the mentee is absent, and supporting culture and climate activities and events that encourage school attendance. Additionally, Mentors connect students and families with a wide range of services to help them overcome barriers to school success and graduation. Key Responsibilities: • Must have high energy; ability to connect with adolescents and maintain professional boundaries, • Must have ability to multitask and prioritize work responsibilities, • Must have good written and verbal communication skills, • This position is perfect for college students, • This is an on-site position reporting Monday through Friday 8am-4pm, • Must have a High School diploma or GED; College degree preferred, • Candidates must undergo NYC DOE fingerprinting and obtain clearanceBenefits & Paid Time Off:, • Paid Time Off (PTO): 15 plus days of PTO plus paid holidays which allows you to recharge and return to work refreshed and motivated., • Health Care Coverage: We understand the importance of your health and well-being. As part of our commitment, we provide a fully company-sponsored plan as well as other options for comprehensive healthcare coverage that includes medical, dental, and vision benefits, ensuring that you and your family have access to quality healthcare when needed., • Transit Check Program: To make your daily commute more convenient and cost-effective, we provide a transit check program that allows you to cover transportation expenses using pre-tax dollars. This benefit contributes to a greener and more efficient commute., • 401(k) Plan: Planning for your future is essential. Our 401(k) plan enables you to save for retirement while benefiting from company contributions, ensuring financial security in your later years., • Life Insurance: Your peace of mind is paramount. We offer life insurance coverage to provide financial support for your loved ones in the event of unforeseen circumstances, demonstrating our commitment to your family's well-being., • Referral Bonuses: We all have friends in our field of work. Refer a friend or colleague to work at CIS and receive a bonus once they join our team!**Benefits are subject to change. Reports To: Community School Director or Program Manager This position is a full-time, 12-month position which reports to a school site and follows the annual NYC public school schedule. Compensation: Salary Range: $45,000 - $50,000; commensurate with experience Powered by JazzHR Ol0XaGPUbA

Job Description What does a great Client Success Manager do? An InvestCloud Client Success Manager is responsible for maintaining deep customer relationships to drive account revenue retention and growth. By collaborating with internal partners, the Client Success Manager delivers exceptional service and a valuable solution. This position sits within our APL business unit, and will manage and defend a book of business aligned by customer segment within a geography. The CSM will be accountable for the commercial close of all deals and retention of existing business. The Client Success Manager will also open larger solution opportunities and introduce Sales and Customer Success Managers. Responsibilities • Make the Client Happy, • Driving Relationship Governance to ensure that we’re making the client(s) happy at a personal level, • Connect with business sponsor on weekly basis while in delivery (monthly if not in delivery), • Maintain relationship powermap. If change in sponsors, build relationship with new sponsors, • Identify personal win for client and Drive alignment between InvestCloud and personal win, • Driving Executive Governance – Enforce executive governance on a monthly basis (quarterly if not in delivery) to ensure that Investcloud and the client are aligned on the status of the relationship and have an opportunity to drive resolution where necessary. Schedule a prep, Ensure the right people are in the room from the client and from InvestCloud, issue meeting minutes, • Build and long-term trusted advisor relationship within their accounts at C-Suite and E-Suite levels. Identify personal win for client and Drive alignment between InvestCloud and personal win, • Drive collection of NPS and, • Drive Operational and Service Excellence, • Ensure Alignment to Business Objectives: Understand the client’s business objective, ensure that the business objectives are being met (e.g. ensure that business kpi’s are being met), • Manage Closure of Open Issues: Understand open issues and work with appropriate teams to drive closure, • Escalate Timely and Effectively: Escalate outstanding issues to senior management, the appropriate escalation path, amber flag, red flag, • Ensure SLA’s are In-Line: Being aware when SLA’s are breached, escalating through the appropriate internal and external channels, • Do a weekly ticket review and work with the platform success team to drive ticket resolution, • Defend Revenue, • Manage Renewals: Manage the renewal process (timing, initiation, annual CPI increase, floor and incremental fees, liability clauses, interacting with legal, the art of negotiation) to drive new value to client and maximum ARR for InvestCloud, • Manage Account receivables: Ensure clients are paying and account receivables are current to drive optimal cash flow for InvestCloud, • Monitor usage of current platform and take action to drive and grow usage, • Grow Revenue, • Maintain solid understanding of InvestCloud propositions to initiate conversations and raise interest., • Drive growth by expanding InvestCloud footprint within accounts.in terms or client relationships and in terms of product, • Maintain and Executing Against Account Plan: Develop, maintain, and execute on account plan, • Identify Upsell Opportunities: identify growth opportunities and collaborate with Sales to upsell/cross sell into the Accounts, • Maintain white space on client Basic Qualifications for Consideration: • BA/BS degree required, MBA a plus, • 10+ years of financial services experience preferably within the customer segments of Wealth & Asset Management, • Proven account management experience in a customer facing environment required, • Strong understanding of customers and their business model and workflows, • Demonstrated selling skills (identity, develop and articulate a complex proposition/consultative selling), • Strategic thinker, • Strong negotiation skills, • Experience using analysis, reporting, modeling, and forecasting to gather data for the purpose of making business decisions About InvestCloud InvestCloud, a global leader in wealth technology, aspires to enable a smarter financial future. Driving the digital transformation of the wealth management industry, the company serves a broad array of clients globally, including Wealth and Asset Managers, Wirehouses, Banks, RIAs, and Insurers. In terms of scale, the company’s clients represent more than 40 percent of the $132 trillion of total assets globally. As a leader in delivering personalization and scale across advisory programs, including unified managed accounts (UMA) and separately managed accounts (SMA), the company is committed to the success of its clients. By equipping and enabling advisors and their clients with connected technology, enhanced intelligence, and inspired experiences, InvestCloud delivers leading digital wealth management and financial planning solutions, complemented by a dynamic data warehouse, which scale across the complete wealth continuum. In 2024, InvestCloud was named CNBC World’s Top Fintech Company, a proof point of the company’s commitment to innovation and client success. Headquartered in the United States, InvestCloud serves clients around the world. For more information, visit InvestCloud.com. Our Values • Client Connected, • Human Centered, • Technology Forward, • Respect + Integrity, • Excellence The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on the applicant’s geographic location. Salary range: $165,000 - $180,000 #LI-BH1 #LI-BH1

Job Description We are keen to speak with Senior Project Managers to join an international banking client of ours. This role will be based New York and will require occasional international travel. The Client Integration Project Manager leads client integrations, conversions, and strategic projects, managing virtual teams that handle client transitions, including technology transfers and office expansions. This role requires strong experience in project management, client relationship management, and familiarity with the financial services industry. The Project Manager will work closely with senior leadership and global teams to support successful client onboarding and integration, as well as oversee team efforts to deliver programs in a standardized, risk-aware manner. They’ll also contribute to business development, representing the team in client interactions and identifying opportunities for growth. Project Management • Client Integration & Transformation: Coordinate with teams to align internal processes with client needs. Document and finalize project scope with stakeholders and lead high-priority projects from start to finish., • Risk Management: Identify project risks and recommend solutions to address high-risk areas.Reporting & Tracking, • Project Tracking: Monitor project status, progress, and deadlines., • Risk and Status Reporting: Provide monthly updates to clients and executives, highlighting key developments and potential risks., • Resource Allocation: Oversee strategy for resource planning and task allocation.Team Management, • Manage virtual teams, including resource planning and overseeing recruitment, training, and team development., • Ensure adherence to department policies and procedures.Sales & Client Support, • Support marketing and sales efforts by presenting workflows and services., • Assist with client proposals and RFPs to secure new business., • Bachelor’s degree or relevant professional qualification., • 15 + years experience with a proven track record in program or project management., • Need to have experience in Fund Administration, Private credit, Private markets, Asset Specialists., • Experience in relationship management within financial services. Permanent contract. Paying in the region of $147,000 - $220,000, depending on experience.

Job Description Madhive is the leading independent and fully customizable operating system built to help local media professionals build profitable, differentiated, and efficient businesses. Madhive empowers sales teams to extend their reach into streaming and connects local advertisers with the communities they serve. Madhive’s platform provides the unique ability to reach local audiences at national scale, with premium supply partnerships and end-to-end tools for planning, targeting, and measuring full-funnel campaign outcomes. Powering campaigns for over 30,000 small and medium businesses per day, Madhive is driving the evolution of local media. Madhive is currently seeking a Client Success Manager to join its growing team based out of NYC. This is an incredibly exciting time to join the Client Success Team at Madhive. We’re partnering with our Media, Agency, and Brand direct clients to create and scale the best in class, TV-first solutions in the market. The Client Success team is directly responsible for the company’s retention revenue and growth goals. The ideal candidate is fluent in the current ad-tech ecosystem, understands the opportunity before us to transform it, and can balance delivering short and mid-term client goals while staying the course to own or transform parts of the market longer term. This is a hybrid role, working 2-3 days a week at Madhive HQ in the Financial District of New York City. Responsibilities (What you’ll do): * Truly own and drive retention and growth for your book of business * Serve as a trusted partner for customers by understanding their business challenges and connecting product solutions to their needs * Own the customer journey from onboarding to renewal, including closing revenue * Work cross functionally to advocate for a customer first mindset across all business decisions * Maintain varying sized clients and books of business focused on growing and retaining clients to drive revenue and ensure customer satisfaction * Serve as the escalation point for assigned clients to resolve questions over email/phone, in status calls, and at on-site office hours as necessary * Support AdOps by monitoring campaign metrics for delivery and KPIs; provide detailed summary of campaign optimizations to all internal teams. * Continual education on capabilities and reporting on deeper applications of products, operations, processes, and self-service offerings * Ensuring that you are driving value by analyzing customer performance, industry & vertical trends, and projections in order to best support your client. * Train and onboard new clients * Drive existing customer net revenue retention and increased adoption and improve customer health * Prepare for and lead Executive Business Reviews * Mentorship and development of team members Qualifications (Who you are): * Bachelor’s Degree in Marketing, Advertising, Business or Stats preferred * 4+ years of experience in a similar Client Services role * Data-savvy with strong excel skills * Experience hiring, mentoring, and delegating responsibilities to junior team members * Comfortable converting data into actionable items for specific tasks or broader narratives to tell a story * Strong communication skills * Ability to project manage, prioritize and articulate issues to management when they arise * Experience managing, troubleshooting and optimizing platform-based media campaigns in DSPs, Social Platforms or SEM Bid Managers * Ad Operation Experience preferred The approximate compensation range for this position is $80,000-$100,000. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, as well as internal equity among our team. We are Madhive Madhive is a dynamic, diverse, innovative, and friendly place to work. We embrace our differences and believe they fuel our creativity. We come from varied backgrounds and think that’s important. Whether it’s taking ideas from previous lives and applying them in different ways or creating something completely new, we are all trail-blazing team players who think big and want to make an impact. We are committed to cultivating a culture of inclusion and collaboration. We welcome diversity in education, culture, opinions, race, ethnicity, gender identity, veteran status, religion, disability, sexual orientation, and beliefs. Please be advised that we will NOT be using third-party recruiting agencies for this search.

Job DescriptionCompany Description G2 Risk Solutions (G2RS) is the unrivaled pioneer and leader in merchant risk onboarding and monitoring solutions for the payments industry since 2004. We combine modern technology with 20 years of unique merchant data and tenured risk expertise to help merchant payments providers grow their businesses while avoiding costly fines and reputational damage. Job Description The Senior Customer Success Manager will lead G2RS’s Customer Success function in the United States, driving satisfaction, retention, and growth. You’ll serve as the primary relationship owner for key accounts while building and managing a high-performing Customer Success team. This role requires a proactive leader who can engage clients, develop teams, and collaborate with Sales, Product, and Operations. You’ll use advanced Excel skills to track KPIs, analyze trends, and provide insights, and leverage Jira to coordinate client initiatives and workflows. Key Responsibilities: • Lead, mentor, and develop the Customer Success team, including hiring, onboarding, and performance management., • Set and track KPIs to ensure consistent, exceptional client service., • Serve as main contact for clients, fostering strong relationships and understanding needs., • Conduct usage and performance reviews to maximize client outcomes., • Manage escalations and coordinate timely resolutions., • Oversee the customer lifecycle—from onboarding to renewal—addressing risks and securing extensions., • Identify upselling and cross-sell opportunities, partner with Sales on expansion strategies., • Deliver QBRs to highlight value, address concerns, and recommend enhancements., • Create and maintain advanced Excel reports, dashboards, and analyses to monitor account health and forecast renewals., • Prepare professional, client-ready documentation and presentations., • Collaborate with internal teams using Jira to track and manage client-related projects. Qualifications • 5+ years in Customer Success, Account Management, or Client Services with enterprise clients., • Proven leadership in managing high-performing teams., • Experience managing renewals, escalations, and client health for complex accounts., • Familiarity with bankruptcy, collections, or financial services is a plus., • Advanced Microsoft Office skills (Excel, Word, PowerPoint, Outlook), including pivot tables, VLOOKUP/XLOOKUP, complex formulas, conditional formatting, and data visualization., • Familiarity with Jira for project tracking and workflow management., • Proficiency with CRM platforms (e.g., HubSpot, Salesforce) and reporting tools., • Exceptional negotiation, presentation, and communication skills., • Bachelor’s degree in business administration, Communications, Finance, Information Systems, or related field preferred; analytical or data-focused studies a plus. Additional Information This position is a fantastic opportunity to work for a fast-growing company. We offer a comprehensive benefits package including medical, dental, vision, LTD, Paid Time Off 401(k) and potential for annual bonus. Compensation: $95,000 - $110,000 USD annually, dependent on location and experience. #LI-Remote G2 Risk Solutions is an equal employment opportunity employer and strives to comply with all laws prohibiting discrimination based upon, as applicable, actual or perceived race, color, creed, religion (including religious dress, grooming practices and protective hairstyles), sex, sexual orientation, gender identity or gender expression, pregnancy, marital/domestic partner status, national origin, alienage or citizenship status, primary language, immigration status, military and veteran status (including whether honorably discharged or not), intern or volunteer status, status as a victim of domestic violence, sexual assault, or stalking, ancestry, age, physical or mental disability, AIDS, HIV and Hepatitis C status, medical condition, including cancer and genetic predisposition information or characteristics (or those of a family member), or any other category protected by federal, state or local laws.

Job DescriptionCompany Overview: We are a renowned high-end residential construction company, known for delivering exceptional craftsmanship and concierge-level service to clients in New York and California. For over three decades, I-Grace has been a trusted partner for discerning homeowners, architects, and designers, specializing in luxury residential projects. Why Join Us? I-Grace fosters a collaborative and growth-oriented environment, offering competitive compensation, comprehensive benefits, and opportunities for professional development. We are committed to investing in our employees, with many of our leaders having grown within the company. Role Overview: The Junior Architect / Junior Project Manager plays a key role in supporting the activities of the Project Development Group (PDG), a division focused on providing architectural support for clients, designers, and interior designers in the execution of high-end residential projects. This dual-role involves a combination of architectural design responsibilities and project management tasks, ensuring effective coordination, planning, and documentation throughout the project lifecycle. Key Responsibilities: Project Support: • Assist in the development and execution of drawings and construction documents., • Participate in project planning meetings, record keeping, and project minutes., • Conduct shop drawing reviews and generate site observation reports., • Coordinate work with mechanical, electrical, and structural engineers, as well as other consultants., • Perform field surveys and create base drawings for new projects as required.Technical Skills and Design Support:, • Prepare AutoCAD construction drawings and related project details., • Translate initial design concepts into 3D renderings and assist with creating photo-realistic images using Rhino for client presentations., • Apply Revit and AutoCAD skills in both practice and project coordination., • Contribute to the development of design concepts and presentations using Adobe Creative Suite.Project Management Support:, • Manage project documentation, including budgets, contracts, and change orders., • Ensure compliance with internal standards and maintain organized project files (both electronic and physical)., • Assist with project procurement, reporting, scheduling, and punch list coordination., • Experience: 1-3 years of architectural experience. Recent graduates with relevant internships will be considered., • Technical Skills:, • Proficient in Revit with fluent knowledge., • Skilled in Rhino, with the ability to render photo-realistic images., • Experienced in AutoCAD, with practice in both school and work environments., • Proficient in Adobe Creative Suite for design and presentation work., • Preferred Experience: Residential projects (single-family, condo, or multi-family) experience is preferred., • Skills: Strong organizational skills with the ability to manage multiple tasks and deadlines. Excellent communication skills to interact with various teams, clients, and vendors., • Commitment to Quality: A deep commitment to detail and precision in drawings and designs.What We Offer:, • Compensation: $70,000 to $85,000 annually, based on experience., • Benefits: I-Grace offers a comprehensive, competitive benefits package that includes:, • Health, Dental and Vision Insurance., • Generous paid time off, including vacation and holidays, • 401(k) Savings with employer matching contributions up to 3%, • Health savings account (HSA), life, AD&D and disability benefits, flexible spending account (FSA), voluntary benefits, pet insurance, financial planning services, cell phone, laptop, employee referral program and morePLEASE NOTE: A portfolio of work must be submitted with your application/resume to be considered. It should be in the following format, • PDF (single document only), • 10-20 pages, • maximum 5MB At I-Grace, you’ll have the opportunity to lead prestigious projects, collaborate with a talented team, and contribute to the success of an established leader in luxury residential construction. If you're a driven architect eager to advance your career while working on high-end residential projects, we encourage you to apply today and join us in shaping the future of luxury design. Powered by JazzHR 7FQCbOBz7X

Job Description Maiden Home is growing a team of forward-thinking individuals who possess unique strengths and perspectives, an innate ability to inspire their colleagues, and an eagerness to reimagine the world of luxury furnishings. As our Strategy & Operations (Sr.) Associate, you will own Maiden Home’s inventory management systems and ensure we can deliver on our customer promise and achieve our growth objectives. Reporting to the Sr. Manager of Strategy & Operations, you will be critical in driving on-time rate, in-stock status, and working capital investments and efficiency by maintaining a keen eye on inventory levels and supporting partner communications. Further, you will elevate the luxury customer experience by executing mission critical activities that support day-to-day operations. This is a unique opportunity to join a brand that is primed for its next stage of growth–with a proven competitive advantage in its ability to attract, motivate and retain top talent across a range of disciplines. At Maiden Home, you’ll find a workspace that encourages innovation, creative expression, and teamwork, and your experience will be shaped by your performance, contributions, and drive. This role is located at our New York headquarters, located in the TriBeCa design district. Responsibilities Inventory Management • Manage Maiden Home’s inventory (fabric, finished goods) across its manufacturing network, ensuring a 100% in-stock status, • Oversee set-up of fabrics and leathers in Maiden Home’s assortment, driving seamless launch of new materials across the partner network, • Own systems and tools, including the fabric forecasting model, that to determine inventory consumption forecasts and drive purchases across partners, ensuring our network is well-resourced for customer orders, • Track inventory receipts, transfers and sell-through rate on manufacturing partner balance sheet to ensure timely and accurate information on fabric and leather inventory within the network, • Effectively engage mill and manufacturing partners to ensure the network is resourced to support Maiden Home scale and launch of new products, • Own onboarding of new mill and manufacturing partners for inventory reporting to support seasonal fabric and product launches, • Act as primary intermediary between manufacturing and mill partners to ensure seamless coordination of fabric and leather orders, • Enable client-facing teams to deliver a seamless customer experience by collaborating with mill and swatch partners to meet our customer promise, • Coordinate internal teams and external partners to seamlessly execute fabric adds, drops, transfers and special requests (e.g., FBTY), • Execute special projects (e.g., fabric panels for retail stores, one-time fabric / leather orders for NPL) as needed, • Support cross-functional priorities for the organization, incl. retail footprint expansion, manufacturing network expansion, and new category growth, as needed, • Identify opportunities for and own implementation of new processes to improve operations team output and day-to-day activities, • 2-4 years of professional experience in an analytical and strategic role in fast-paced, high-growth environments in either professional services (consulting, finance) or at start-ups or consumer product companies with a focus on supply chain, demand planning, operations, • Structured problem-solver - able to evaluate opportunities through a financial, operating, and customer lens and understand key interdependencies across the decision set, • Collaborative, cross-functional team player - experience managing internal and external partners and aligning stakeholders on solutions that support Maiden Home goals, • Strong commercial mindset – able to extract trends and translate strategic objectives into financial and operating forecasts, • Continuous improvement and results-oriented - relentless focus on customer experience and elevating the Maiden Home brand. Estimated Salary Range: $75,000 - $90,000 Powered by JazzHR SwHN0lg3br

Job Description HANAC, Inc. – originally founded by George Douris as the Hellenic American Neighborhood Action Committee – is a New York City-based multi-faceted social services organization. The organization was founded in 1972 to serve the needs of vulnerable populations throughout New York City. The Property Manager will be responsible for completing all the daily administrative tasks in relation to the property and property management functions. The property manager will be responsible for overseeing all building operations and functions as it pertains to maintenance and security. Complying in a timely manner to all regulatory agencies and investors. Ensuring administrative and building operations are in compliance with the regulatory agencies and DOB. He or she will be responsible for communicating all necessary operating information to the Director of Property Management. Responsibilities include but are not limited to: • Oversee the site's daily administration and building operations., • Supervise maintenance and security employees., • Conduct initial certifications, annual re-certifications, rent increases, and utility allowances, in accordance with the LIHTC and HUD guidelines., • Prepare applicable sites for Management and Occupancy (MOR), REAC, Housing Quality Standards (HQS), regulatory agencies, investor audits, and inspections., • Conduct unit inspections, • Generate and submit monthly, quarterly, weekly, and annual financial reports to the Director of Property Management., • Conduct Monthly Postings., • Perform Rent adjustments., • Facilitate Lease Charges., • Conduct Annual Lease Renewals., • Correct tenant ledgers as needed., • Monitor and resolve building occupancy., • Conduct monthly tenant meetings., • Ensure adherence to the Affirmative Fair Housing Law in regard to the marketing plan and tenant selection., • Prepare Security Guards' bi-weekly schedules., • Obtain competitive bids for scheduled work i.e. renovations, plumbing, etc., • Assist in recruiting, hiring, and training new employees assigned to the site., • Assist with the preparation of employees’ performance reviews., • College degree preferred (Bachelor/Associate or High School Diploma/GED Equivalency with a minimum of five (5) years of work experience in affordable senior, multifamily housing, and property management., • Working knowledge of programs and government agencies i.e. Low-Income Housing Tax Credits, HUD guidelines, Section 8, (NYCHA and HPD) DHCR, Rent Stabilization Law, Rent Guidelines Board, and Fair Housing., • Knowledge of property management reporting., • Yardi Voyager is a must (i.e. monthly posting, vouchering, rectifying ledgers, posting receipts, check scanning, move-in/move-outs, etc.), • Microsoft Office Suite is a must., • Great communication, comprehension, and interpersonal skills., • Can work independently and in groups, • Bilingual (Greek/Spanish) is a plus., • Travel required 35%;, • On-call requirement (24/7) Salary Range: $60,000-75,000 Powered by JazzHR cilr8kv7hQ

Job DescriptionCareer Renew is recruiting for one of its clients a Compliance Operations Coordinator - Fintech - this is a fully remote role for EST based candidates We believe in a world of fair economic opportunities, where global commerce can flourish thanks to frictionless exchange of money. Our first step in building towards that vision is enabling cross-border transactions that are drastically faster, cheaper, and simpler. As we scale the business, we are looking for a Compliance Operations Coordinator to join us through this next phase of growth. Our company is globally distributed, offering the opportunity to collaborate with co-workers across the world. This role requires the availability to work and attend meetings during Eastern Time zone (North America) business hours. We’re here to build. If you’re the kind of person who sees “impossible” as a dare and thrives in the controlled chaos of startup life, keep reading. We’re looking for a Compliance Operations Coordinator to be on the front lines of our compliance operations—owning the day-to-day execution of bank and client requests. This role is about responsiveness, precision, and accountability. You’ll make sure every compliance requirement is handled quickly and flawlessly, helping us maintain the trust of our clients and banking partners. What you'll be doing: * Own the details. Manage the intake, processing, and submission of compliance requests to our banking partners with speed and accuracy. * Act with urgency. Ensure that client documents are collected, verified, and delivered to banks as soon as possible—no dropped balls, no delays. * Be the connector. Liaise directly with clients to gather information, provide clear updates, and ensure they feel supported throughout the process. * Provide feedback to the Manager of Compliance Operations. Work closely with leadership to flag risks, close gaps, and keep the compliance machine running smoothly. * Stay organized. Maintain accurate records, track deadlines, and keep everything audit-ready. What we’re looking for: * Proven operator. 2–4 years of experience in compliance, operations, or client-facing roles within fintech, payments, or financial services. * Client-focused. Strong communication skills and the ability to build trust with clients while ensuring their needs are met quickly and professionally. * Extreme ownership mindset. You take pride in closing loops fast—whether it’s a document review, a client question, or a bank request. * Detail-obsessed. You sweat the details and make sure nothing slips through the cracks. * Scalability mindset. You do more than merely execute. You also contribute to process design and improvement. * Accountability-driven. You don’t find excuses, you find solutions—and you hold yourself to the highest standard of execution. * Strong reporting skills. You have the ability to create and maintain dashboards (Jira or similar tools) paired with an ability to clearly articulate process improvements and performance metrics to internal and external stakeholders. * Team player. You thrive in a fast-moving, globally distributed environment and are eager to support and learn from your teammates. Why join us? * A culture of extreme ownership and radical transparency—we expect a lot, and we give a lot. * The freedom to build without red tape—autonomy and resourcefulness is the default. * Competitive compensation, meaningful equity, and the chance to grow your career in compliance as we scale. * A mission-driven team that’s obsessed with doing work that matters. * Colleagues and managers who viscerally care about your development and will do everything in their power to help you grow. This isn’t just another job. This is your chance to help build the trust and execution muscle that powers global commerce. If you’ve been waiting for the right team, the right opportunity to be your best self—this is it. Let’s build.

Job Description Make the Road New York (MRNY) builds the power of immigrant and working-class communities to achieve dignity and justice through organizing, policy innovation, transformative education, and survival services. Make the Road New York operates community centers in Bushwick, Brooklyn; Jackson Heights, Queens; Port Richmond, Staten Island; Brentwood, Long Island and White Plains, Westchester County. With a membership of 28,000, MRNY tackles the critical issues facing our communities, including workplace justice, tenants’ rights, immigrant rights and civil rights, TGNCIQ justice, public education, health care access, and immigration reform. (TGNCIQ = transgender, gender non-conforming, intersex and queer). MRNY is a newly unionized workplace. MRNY is a multi-service organization. Our member-led organizing committees -- which work on the issues named above -- implement strategies to combat shared problems, and develop leadership and the capacity for civic participation. We also provide an array of high-quality bilingual services: We offer English for Speakers of Other Languages (ESOL), citizenship preparation, and in-school and after-school youth programs. We have a robust legal program that offers direct representation across a spectrum of practice areas, including employment law, immigration law, housing and benefits, and TGNCIQ civil rights; we also take on impact litigation as a strategy for achieving broad change. Our health program offers facilitated enrollment into health insurance programs and SNAP benefits, a community health worker home visit program, nutrition education and emergency food pantries, health care navigation, and more." Current Opening: MRNY is a multi-service organization. Our Adult Literacy Department offers English to Speakers of Other Languages (ESOL) classes and Civics classes. The person in this role will work 20 hours/week and provide case management support to Adult Literacy students. Key Responsibilities but not limited to: • Provide case management support to ESOL students following a process to include class presentations/surveying, individualized assessment, referral making, and follow up to resolve cases. This includes connecting students to programs they may be eligible for and screening and enrolling families into childcare programs including 3k and prek., • Utilize student’s Individualized Service Plans (ISPs) created by teachers to help understand student’s goals, strengths and needs., • Consistently meet with students individually to discuss needs/goals the students have identified. Report case management interaction in funder required databases., • Refer to and update consistently the resource materials we have that outline available services for our NYC based offices, • Stay updated on the shifting focuses of MRNY’s services work as well as what cases can and cannot be referred internally and what the best options are for case follow up, • Network with community based organizations/service providers to build our understanding of and capacity to connect students with other resources, work job training programs, higher education and job counseling services, financial counseling and support services, • Coordinate and facilitate workshops focused on themes that support the communities we serve including Know Your Rights workshops, etc, • Assist in program development by participating in on-going reflection and change making process, • Attend case management team meetings convened by the Lead Case Manager/Case Manager Supervisor, • Reporting responsibilities include case management time tracking and reporting on a monthly basis, case management notes, workshop schedules and attendance in Salesforce, ASISTS, Connect and other funder required databases., • Support program intake related activities including student information sessions, appointment scheduling, student registrations, student orientations, student file management, and attendance related tasks., • Administer BEST Plus tests as needed during intake, late intake and post-testing time periods, • Support student retention efforts by following-up with absent students as needed to ensure their continued participation and working closely with the teachers and administrative staff to enforce program attendance policy in a way that is supportive for the students., • Attend program administrative trainings for updates on new administrative procedures and Salesforce updates., • Eligible to work in the U.S, • HS Diploma from the US or another country, • Fully bilingual (Spanish and English) REQUIRED, • Strong digital literacy skills with GSuite, Microsoft Office, Box, Zoom, and Google Voice, • Occasional travel to other MRNY offices required, • Regular evenings and occasional weekends required, • Possess a commitment to collective action and community organizing., • Self-starter with strong organizational skills and strong attention to detail, • Be highly professional and team oriented with a passion for excellence and eagerness to help the department meet our goals., • Ability to multi-task, prioritize, and complete assignments under strict deadlines with minimal supervision in a fast paced environment., • Ability to work under pressure required., • Have a working knowledge of spreadsheets, Microsoft Office suite, and using a database (ideally Salesforce) to run reports., • Strong verbal and written communication skills, • Take a strengths-based perspective as a team member and supporter of individual students., • Utilize solid listening skills, and some level of skill in the following (and a commitment to developing those skills in an ongoing way): informal counseling skills, individualized needs assessment skills, case management skills, and skills for researching and developing new services referral sources. Will attend training in 2024 for mental health first aid skills., • Contribute to data gathering and entry as part of grants management work for the contracts funding their work MRNY offers an excellent benefit package including health insurance, 401K, and generous paid vacation, sick, personal days. The salary range for this position is from $28.99 to $30.00. How to Apply: Please attach your resume and cover letter and submit all documents to the Make the Road New York career center. Make the Road believes that social change is best achieved through grassroots community-based organizing that flows directly from and engages the community demanding the change. As a membership-based organization, we are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, criminal history, or Veteran status. We strongly encourage those from historically excluded groups to apply.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. Program: Health Home Plus (HH+) is an intensive Health Home Care Management (HHCM) service established for defined populations with Serious Mental Illness (SMI) who are enrolled in a Health Home (HH) serving adults. Position: Case Manager HH+ Reports To: Program Manager Location: 2244 Church Avenue, Brooklyn, NY, 11226 with Hybrid Schedule What The Case Manager HH+ Does: • Carry and maintain a caseload of up to 20 clients, providing assessments, developing care plans, provide service referral/navigation, and crisis intervention, as needed., • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information., • Conduct required field work. All clients must be seen, in-person, a minimum of two times per month. Additional visits may be required depending on client need., • They would also require two additional telephonic calls, for a total of 4 encounters per month., • Work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency., • Recommend and implement strategies to persuade clients to participate more fully in this process., • Monitor clients' progress toward their service plans goals via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via service plan outcomes and detailed progress notes (i.e. time of service, type of service, etc.), • Act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, entitlements, etc., • Escort clients to appointments (educational, medical, social service, etc.), • Follow-up with clients for a period of time after successful completion of their primary goals to assure client stability., • As necessary reach out and market the program to the community in order to recruit clients., • As needed prescreen clients over the telephone for eligibility and may schedule appointments for possible enrollment., • Assist clients in completing applications for benefits and entitlements and may process applications on clients' behalf as needed., • A Master’s degree in one of the qualifying fields and one (1) year of Experience; OR, • A Bachelor’s degree in one of the qualifying fields and two (2) years of Experience; OR, • A Credentialed Alcoholism and Substance Abuse Counselor (CASAC) and two (2) years of Experience;, • Providing direct services to people with Serious Mental Illness, developmental disabilities, alcoholism or substance abuse, and/or children with SED; OR, • Linking individuals with Serious Mental Illness, children with SED, developmental disabilities, and/or alcoholism or substance abuse to a broad range of services essential to successful living in a community setting (e.g. medical, psychiatric, social, educational, legal, housing and financial services)., • Strong communication skills are required, as you must be able to effectively communicate with resistant or difficult clients., • Candidates will also be expected to conduct care conferences with medical providers from different specialties., • Strong written skills are required., • Time management is essential, candidates are expected to handle competing priorities in a timely fashion., • Candidates must have the ability to work with Microsoft Office; Word, Excel etc. and also utilize web-based reporting platforms. Status: -Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR nF89fDi2hw

Job Description General Summary Working for Realty Operations Group means being part of a team dedicated to delivering a best-in-class apartment living experience. We maintain a superior group of professionals united by a common commitment to the highest level of integrity and business ethics in all of our dealings. At Realty Operations Group, we are committed to innovation and creative problem-solving. We provide our team members with constant training, development opportunities, and career advancement in a fast-paced environment. We are looking for the right candidate to join our Property Operations Team as a Residential Property Manager. The Property Manager will report directly to the Senior Property Manager of the portfolio and liaise with tenants, supervise building staff, service providers, and the home office, and will have fiduciary responsibility for the proper care and maintenance of the properties entrusted to them. Essential Job Function / Responsibilities: • On behalf of ownership, act as the primary point of contact for all matters related to the successful day-to-day operation and maintenance of the properties, consisting of three residential buildings and 900 units., • Train and supervise an associate and building staff to ensure efficient property operations, monitoring staff performance to maintain high standards of service., • Deliver best-in-class customer service through quick and effective response to resident's inquiries and repair requests, addressing escalated resident concerns promptly. Drive the organization toward industry-leading repair and response times., • Effectively manage/coordinate the vacant apartment turnover process, working closely with vendors and building staff., • Manage and develop property management and building staff to ensure a high level of performance., • Execution and implementation of Newport initiatives, including overseeing the integration and effective management of digital platforms such as Moved.com and Happy.co, to enhance tenant experience, streamline property operations, and ensure seamless service delivery. This involves training staff on new systems, and monitoring performance metrics to achieve operational excellence., • Use data/dashboards/feedback in Happy Co to report a clear and complete picture of your properties so that you can make smarter decisions that elevate conditions, effectively manage your teams and create a community your residents love to call home., • Ability to read, interpret, manage, and report on a Profit & Loss Statement., • Prepare and present detailed reports on property performance, financial status and strategic initiatives to senior leadership., • Manage property budgets, including assisting the Senior PM to forecast and financial plan for your portfolio., • Monitor and control operating expenses to ensure budget adherence and financial optimization, • Conduct regular property condition assessments to evaluate, identify and address building and common areas in need of repair or improvement. Developing and prioritizing action plans for addressing building conditions., • Coordinate and supervise maintenance and repair work to ensure properties are well-maintained and to protect assets (i.e. common areas, boilers, roofs, fire protection, CCTV)., • A bachelor’s degree is required, • 5+ years of multifamily property management experience is required; luxury high-rise experience is preferred, • Experience managing a large staff to include property management and maintenance, • Knowledge of Yardi and RentCafé is a plus, • Proficiency in Microsoft Office, including Word, Excel and Outlook, • Must be available for after-hours emergencies, • Strong working knowledge budgeting and financial reporting, labor relations, purchasing, and building mechanical systems, • Highly organized, detail oriented, and self-motivated, • Excellent written and oral communication skills, • Demonstrated ability to work well within a corporate environment The Company offers a competitive salary and benefits including medical, dental, vision life insurance, HSA/FSA, commuter benefits program, short-term disability and 401(K).

Job Description THE ORGANIZATION The Center for Justice Innovation is a community justice organization that centers safety and racial justice. Since our founding in 1996, the Center has partnered with community members, courts, and the people most impacted to create stronger, healthier, more just communities. Our decades of experience in courts and communities, coupled with our field-leading research and practitioner expertise, help us drive justice nationwide in innovative, powerful, and durable ways. For more information on how and where we work, please visit . The Center is a 900-employee, $130 million nonprofit that accomplishes its vision through three pillars of work: creating and scaling operating programs to test new ideas and solve problems, performing original research to determine what works (and what doesn’t), and providing expert assistance and policy guidance to justice reformers around the world. Operating Programs The Center’s operating programs, including the award-winning Red Hook Community Justice Center and Midtown Community Justice Center, test new ideas, solve difficult problems, and attempt to achieve systemic change within the justice system. Our projects include community-based violence prevention programs, alternatives to incarceration, reentry initiatives, and court-based initiatives that reduce the use of unnecessary incarceration and promote positive individual and family change. Through this programming, we have produced tangible results like safer streets, reduced incarceration, and improved neighborhood perceptions of justice. Research The Center's research teams are staffed with social scientists, data analysts, and lawyers who are academically-trained or have lived experience and who conduct research in the U.S. and globally on diverse criminal-legal system and justice issues. Their work includes evaluating programs and policies; conducting exploratory, community-based studies; and providing research translation and strategic planning for system actors. The Center has published studies on topics including court and jail reform, intimate partner violence, restorative justice, gun violence, reentry, sixth amendment rights, and progressive prosecution. The research teams strive to make their work meaningful and actionable to the communities they work with, policymakers, and practitioners. Policy & Expert Assistance The Center provides hands-on, planning and implementation assistance to a wide range of jurisdictions in areas of reform such as problem-solving courts (e.g., community courts, treatment courts, domestic violence courts), tribal justice, reducing incarceration and the use of fines/fees and reducing crime and violence. Our current expert assistance takes many forms, including help with analyzing data, strategic planning and consultation, policy guidance, and hosting site visits to its operating programs in the New York City area. Center Support A dedicated support team within the Center ensures the smooth functioning of operations across various domains, including finance, legal, technology, human resources, fundraising, real estate, and communications. Comprising 15% of the organization's staff, these teams provide essential infrastructure support and innovative solutions aligned with the Center's mission and values. THE OPPORTUNITY The Center for Justice Innovation seeks a Housing Court Navigator for the Eviction Diversion Initiative (EDI) in Kings County. The mission of EDI is to ensure access to the holistic resources needed for tenants and their families to prevent eviction and maintain safe, stable, and affordable housing. EDI helps litigants get assistance with arrears and ongoing rental assistance, legal assistance, public benefits, mental health services, employment, financial empowerment, and connections to other community-based organizations. EDI also facilitates collaboration with court administration, judges, and clerks to review data, identify resources, and problem-solve issues as they arise. The EDI project is run by the Center for Justice Innovation in Kings and Suffolk Counties in New York State. Reporting to the Project Manager of Eviction Diversion in the Kings County (Brooklyn) Housing Court, the Navigator is responsible for supporting the daily operations of the EDI grant program with Kings County (Brooklyn) Housing Court. The Housing Court Navigator will be responsible for identifying and assisting public housing and housing voucher recipients who are facing eviction as well as other tenants facing eviction or displacement. The selected candidate will be charged with initiating and maintaining relationships and working collaboratively with stakeholders, including attorneys for litigants (including but not limited to attorneys for tenants and attorneys for the New York City Housing Authority (NYCHA), the presiding judge and their court attorneys and clerks, Office of Court Administration (OCA) personnel, Adult Protective Services (APS), Human Resources Administration (HRA), other government and social services agencies, and tenant families. The Navigator will also coordinate case-needs, identify social service needs, facilitating referrals, and record progress and outcomes. Responsibilities include but are not limited to: • Conduct intakes on new participants and maintain a caseload of clients with pending matters in housing court;, • Provide individualized case management services and support to housing court litigants, including meaningful referrals to on-site programs or partner agencies;, • Provide wraparound assistance to litigants in Housing Court on various tenant needs related to non-payment of rent and other sources of eviction risk, including rental assistance, support with subsidies and vouchers, legal services referrals, advocacy, and referrals to community-based organizations;, • Work collaboratively and develop relationships with on- and off-site partners, including OCA, NYCHA, HPD, HRA, APS, Housing Court Answers, legal services providers, and others;, • Assist tenants with navigating the housing court process, including assistance filing court forms with the clerk's office and reviewing petitions and stipulation agreements to best support litigants;, • Develop and maintain knowledge of community-based resources for health, employment and mental health;, • Represent the EDI program in court and provide updates as needed;, • Maintain data and tracking systems for grant deliverables and assist with grant reporting;, • Document case management and compliance services provided in a centralized database;, • Attend trainings on new developments/programs with partners and/or OCA, as needed; and Position Type: Full-time, Monday-Friday, from 9-5pm. Position Location: Brooklyn, NY. Compensation: The compensation range for this position is $52,000 - $56,300 and is commensurate with experience. The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted. Powered by JazzHR WSwSYslpLd

Job Description The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Hybrid: 4 days in office/1 day remote Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Responsibilities Reporting to the Director of Social Services/Social Services Supervisor, the Case Manager provides and documents clinical and case management services for assigned clients. • Provides comprehensive case management services for assigned clients, including but not limited to crisis intervention, advocacy, assistance in problem-solving, assessment, conflict resolution, entitlements, training on daily living skills, and referrals., • Assesses client needs and develops service plans and client objectives to achieve self-sufficiency., • Conducts field work, including but not limited to home visits, escorting clients to appointments, and outreach., • Monitors client medication as required., • Maintains and submits all necessary documents and reports as required by Urban Pathways, regulatory, and funding agency policies, procedures, and regulations., • Attends staff meetings, training, and supervisory sessions as required., • Develops and maintains relationships with community services and resources., • A bachelor’s degree is required. A bachelor’s degree in social work or another related field is preferred., • Minimum one year of clinical, individual, or group counseling experience with persons living with a mental health condition, formerly homeless people preferred., • Strong computer skills and knowledge of Microsoft Office (e.g., Word, Outlook, Excel, etc.)., • Strong interpersonal skills and the ability to work as part of a team., • Strong written and verbal communication skills., • Familiarity with online chart record databases such as AWARDS is a plus., • Bilingual English or Spanish is a plus., • Required to work a flexible schedule, including weekends, holidays, and evenings. These benefits include: • Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health., • Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future., • Paid Time Off: Generous paid time off, including vacation, holidays, and personal days., • Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career., • Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs., • Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support., • Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues., • Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.

Job DescriptionProperty Manager Bronx, NYCompetitive Pay ($65,000–$75,000 annually, based on experience)OVERVIEW A well-established affordable housing organization is seeking a skilled and experienced Property Manager to oversee day-to-day operations of a HUD and LIHTC residential community located in Bronx, NY. Reporting directly to the VP/Regional Manager, you’ll be responsible for the successful operation, compliance, financial management, and staff supervision of the property. This is a full-time, in-person role with a direct impact on both residents and staff.WHAT YOU’LL DO • Oversee accounts payable and receivable, • Maintain accurate and compliant tenant files in accordance with HUD requirements, • Show vacant units to prospective residents, • Respond professionally to resident concerns and inquiries, • Hire, train, and supervise all on-site property staff, including maintenance and leasing personnel, • Conduct routine unit and property inspections, • Manage property financials, including budgeting and forecasting, • Ensure adherence to HUD rules, LIHTC compliance, and other housing regulations, • Maintain knowledge of Fair Housing Laws, Landlord-Tenant Laws, OSHA standards, and state/local building codes, • Serve as liaison with government agencies and ensure timely and accurate reporting, • Maintain and manage the resident waitlist in accordance with policy, • Conduct move-in and move-out inspections, following internal procedures, • Interview applicants, verify income, and complete certifications to ensure program eligibility, • In-depth knowledge of project-based Section 8, LIHTC, and other affordable housing programs, • High school diploma or equivalent (college education a plus), • Minimum 5 years of experience in multi-family residential management, • At least 3 years specifically in affordable housing management, • Experience supervising staff, with strong team leadership skills, • Strong computer proficiency, including Microsoft Word, Excel, and Outlook, • Proficient with Yardi or similar property management software, • Experience with Section 8 voucher submission and EIV required, • LIHTC and COS certifications are required, • Excellent written and verbal communication skills, • Ability to relate to diverse populations with professionalism and empathy, • Self-motivated, organized, and able to prioritize multiple responsibilitiesPHYSICAL REQUIREMENTS, • May involve extended periods of standing, • Occasional lifting (up to 20 pounds), • Frequent stair climbing and walking across the property groundsTHE PERKS!, • Salary: $60,000–$65,000 annually, depending on experience, • Full-time | Monday–Friday | Day shift, • In-person position located in Arlington, MA, • Comprehensive benefits package:, • 401(k) with company match, • Medical, dental, and vision insurance, • Life and disability insurance, • Flexible spending account (FSA), • Paid time off (PTO) We do not discriminate based on race, religion, gender identity, sexual orientation, national origin, age, disability, veteran status, marital status, or any other protected status under applicable laws. We are committed to fostering an inclusive and respectful workplace.

Job Description Position Summary The NYC Residential Portfolio Manager will manage and oversee operations for Olshan Properties’ NYC portfolio. Position Duties and Responsibilities • Oversee a team comprised of property managers, superintendents, property level staff and internal / external leasing resources., • Manage and oversee AR, landlord / tenant issues, evictions and legal disputes (as required)., • Responsibilities include all aspects of asset management, operations / management, leasing, planning, budgeting, and reporting., • Develop and implement strategic business plans for each asset maximizing cash flow/value of the assets., • Forecast operating and capital budgets for each asset., • Support execution of capital projects in conjunction with internal construction counterparts., • Review and approve tenant lease requests., • Prepare recurring and ad-hoc reporting for distribution to management and partners., • Perform valuation / cash flow projections for each asset. Monitor the financial performance of each asset relative to internal forecasts and debt requirements., • Respect, lead, educate and mentor members of your team, • Collaborate with acquisitions and development executives as necessary, providing pre-acquisition and pre-development input and assistance during due diligence processes, and manage post-acquisition and post-development activities and integration of asset into the residential portfolio., • Implement and update processes, procedures and best practices for the residential team. Ensure uniform compliance with best practices., • Ability to communicate with others, identify problems/opportunities and capitalize., • Minimum 10 years residential property management and / or operations experience, with a focus on NYC properties and experience with rent stabilization regulations a plus, • Demonstratable critical thinking and analytical skills, • Savvy with business technology including highly proficient in Microsoft applications (specifically Excel) ARGUS, and Yardi, • Bachelor’s Degree preferred

Job Description Location: Anagram Columbus Circle, 1 West 60th Street, New York, NY 10023 Overview Rose Associates is your gateway to an exhilarating realm of real estate innovation. Our dynamic services platform spans development, management, leasing, and marketing, catering to private and institutional property owners globally. In the unparalleled market of New York City, where unique needs and challenges abound, we've solidified our position as the go-to industry leader. Established in 1925, Rose Associates boasts almost a century of New York real estate expertise, continuously expanding across the tri-state area. Join us on the forefront of innovation and growth – Rose Associates is where excitement meets opportunity! Embark on an exciting journey as we look for a skilled and dynamic leader to fill the role of Community Manager. Your responsibilities include overseeing leasing activity, ensuring resident satisfaction, optimizing financial performance, and mastering regulatory compliance. Collaborate with the team to achieve property goals set by upper management, maximizing occupancy and profits while enhancing the property's reputation and market value. This opportunity is your ticket to an impactful career in property management, where you will be the face of our residential community, fostering positive relationships with residents and contributing to the overall success of our vibrant living spaces. Essential Job Functions • Engage with community owners, upper management, internal team members, and business partners promptly and accurately to enhance client satisfaction, facilitate project completion, and stay informed about day-to-day community operations., • Manage and take part in the lease enforcement process by reviewing and approving prospective resident applications and lease renewals, performing regular apartment inspections, adhering to proper notice requirements, executing eviction procedures when necessary, and enforcing the imposition and collection of allowable late fees and other charges as outlined in the lease terms., • Lead the implementation of sales, marketing, and operational initiatives to meet budgeted occupancy and customer retention objectives., • Maintain an expert level of competitive marketplace intelligence to collaborate with the marketing team to execute effective marketing strategies., • Supervise programs for resident retention, lease renewals, and leasing to ensure maximum occupancy is maintained., • Communicate with residents in a timely manner to address their concerns effectively., • Collaborate with internal departments such as compliance, leasing, and accounting, including reviewing all lease packages for both current and potential residents., • Provide guidance, establish goals and objectives, and oversee scheduling for Resident Managers, office, building, and leasing staff, fostering a positive and collaborative work environment., • Recruit, train, and lead a unified team to ensure streamlined community operations., • Enforce compliance and communication of policies and procedures for residents and internal team members, exceeding survey, audit, review, and inspection expectations., • Conduct regular community inspections to identify maintenance issues, oversee building operations and systems maintenance, coordinate preventive maintenance work, and identify and coordinate vendors for repairs, construction, and capital improvements with the Resident Manager., • Supervise ongoing construction for new buildings., • Negotiate service contracts and ensure adherence to contractual obligations., • Be available after-hours for emergencies, resource coordination, and implementation of corrective action., • Ensure proper insurance requirements are met, report liability and property incidents to upper management, and submit necessary paperwork., • Contribute to the preparation and adherence to operating budgets and forecasts, generating Monthly Variance Reports, Utility Consumption Reports, and other required reports., • Analyze income and expense patterns, providing recommendations to upper management, and implement strategies to enhance financial performance wherever possible., • Process invoices through the AP system and manage vendor payments., • Build positive relationships with residents, addressing concerns and implement resident retention initiatives and community engagement programs ensuring a high level of satisfaction., • Must be present on-site and be able to move throughout the building to address community-related matters, including exceptional communication skills to meet with tenants, staff, vendors and visitors., • Ability to ascend and descend stairs and be comfortable with exposure to varying environmental climates and circumstances., • Bachelor’s degree in business, marketing, real estate, or finance or equivalent experience., • A minimum of 5 years of multifamily residential community management experience., • Proficiency in navigating computers and community management software, to include Microsoft Office include iLuvLeasing, On-Site, and Yardi., • Technical knowledge of building operations and maintenance., • Understanding of marketing trends, budgeting, and reporting, including strong financial skills with knowledge of GAAP., • Valid NYS real estate license or ability to obtain one within the first 120 days of employment. All active license holders must register their license with Rose Associates upon hire., • Work authorization (required) Annual salary range: $100,000 - $125,000 #jobopenings Powered by JazzHR uGeoLZPDCk

Job Descriptionproperty manager Are you looking for a career opportunity within a global, growing real estate company? Then you might be our next property manager. Join us and be a part of our journey.job description Akelius is seeking a property manager to oversee a portfolio of multifamily apartment buildings. The property manager will be directly responsible for effectively managing these buildings, while maintaining an excellent relationship with its residents and staff. In order to do so, this individual must be onsite. The successful individual will have a strong desire for creating extraordinary experiences of home and community while exceeding resident satisfaction. • manage onsite staff of maintenance professionals, • oversee the overall financial and operational performance of the property, • establish and maintain positive customer service relationships with all constituents, residents, vendors, etc., • achieve the highest possible net operating income through the implementation of effective cost control and revenue improvement programs, • analyze and evaluate monthly and/or quarterly financial statements, • write clear and concise owner's reports to support the analysis, • communicate effectively with construction team and asset management regarding property business plan and objectives, • coordinate projects with team members in leasing, accounting, maintenance, and construction, • oversee lease renewals, move-ins, move-outs, and transfers within the building, • ensure all customer complaints are handled promptly and appropriately, • implement resident retention programs (i.e., resident functions, promotions, newsletters), • enforce terms of rental agreements including collections for overdue accounts, • implement Akelius’ First-Class reporting guidelines, of which the focus is ensuring the property is a safe and clean community that residents are happy to call home, • respond to on call after-hour emergencies as necessary, • perform other duties as assignedwho you are, • bachelor’s degree is required, • degree focus in Business Administration, Real Estate, Accounting, or related field is preferred, • three plus years of residential property manager experience is required, including supervisory and leadership skills to delegate and manage the performance of others, including counseling, coaching/training, and development, • knowledge, understanding and compliance with applicable Federal, State, and local laws, particularly rent stabilization laws, • motivated self-starter with strong multi-tasking and organizational skills, • ability to thrive and lead a team in an entrepreneurial environment, • experience with onsite community renovation work strongly preferred, • proficiency with Microsoft Word and Excel, • comprehensive knowledge of industry software systems; preferably Yardi Voyager, • superior communication (written and verbal), negotiation and presentation skills with all levels of management internally and externallyhow to applyApply with a copy of your resumeAkelius offers, • Salary USD 85,000 to USD 105,000, • competitive benefits with generous employer premium contribution, • 100% paid short and long term disability, as well as Life, • 401k with match, • annual fitness benefit, • internal industry specific education and training, • offices in central locations with a high-quality working environment, • social events and volunteer opportunities throughout the year, • company summit every second yearabout AkeliusAkelius acquires, upgrades, and manages residential properties. Akelius owns rental apartments in the metropolitan cities New York, Boston, Washington D.C., Austin, Ottawa, Montreal, Quebec City, Toronto, London, and Paris. Read more at Akelius is an equal opportunity employer and employs personnel without regard to race, ancestry, place of origin, colour, ethnic origin, language, citizenship, creed, religion, gender identity, sexual orientation, age, marital status, protected veteran status, pregnancy, physical and/or mental handicap or financial ability. Powered by JazzHR Byyg876VeU

Job Description Community Partnership Manager, Workforce 1 Location: 400 E. Fordham Rd, Bronx, NY 10458 Lead with Good Purpose Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years, we have helped people get jobs, stay employed, and progress in careers across New York and Northern New Jersey. If you’re community focused, passionate about supporting others and believes in the power and potential of people, we want to hear from you! We’re on the hunt for our next Community Partnership Manager. This individual is responsible for developing, nurturing, and managing partnerships with local community organizations, service providers, and other stakeholders. The role focuses on creating collaborative pathways that enhance service delivery, improve client outcomes, and strengthen the organization’s presence in key neighborhoods. The Awesome Things You’ll Do • Partnership Development: Identify, engage, and formalize relationships with community organizations aligned with our Goodwill mission and services., • Relationship Management: Serve as the primary liaison between Goodwill and partner agencies; maintain ongoing communication and collaboration to ensure mutual goals are met., • Program Integration: Work with internal teams (program, outreach, case management) to ensure partner services are effectively integrated and accessible to clients., • Event and Initiative Coordination: Plan and co-host community outreach events, partner roundtables, and joint service initiatives., • Capacity Building: Provide training, technical support, and best-practice sharing among partner organizations as needed., • Data & Reporting: Track partnership outcomes and community engagement metrics; prepare reports for leadership and funders., • Advocacy & Representation: Represent Goodwill at coalition meetings, local forums, and advocacy events to build visibility and influence Our Must Haves • Bachelor’s degree in Social Work, Public Administration, Nonprofit Management, or a related field (Master’s preferred)., • 3–5 years of experience in partnership management, community organizing, or program coordination in a nonprofit or social services setting., • Deep understanding of the community-based organization landscape., • Demonstrated success in building and maintaining strategic relationships., • Strong communication, negotiation, and public speaking skills., • Bilingual (especially Spanish, Mandarin, or Haitian Creole) a plus., • Strong interpersonal and communication skills., • Must be service oriented, assertive, and a self-starter., • Able to motivate and be a role model to staff and clients., • Good working knowledge of MS Word., • Display strong leadership skills and is a team player., • Experience working with diverse populations., • Ability to plan, organize, and prioritize work. What We Offer • Proposed hiring range of $60,000 to $65,000, • Generous Time off policy to use when you need it, • Health, wellness and financial resources to help you achieve our personal goals, • Robust health benefits including medical, dental, vision, parental leaves and company sponsored life insurance, • Retirement matching programs and contributions We believe in creating space for everyone to do their best work and have individual and collective impact. We believe in challenging the status quo and setting ambitious goals in the name of doing more good. We believe that being your best self and helping others do the same is how we bring our mission alive. Even if you don’t think you meet all the qualifications listed for the job, we would love to hear from you! If you need assistance with your application, please reach out to

Job DescriptionDescription: Job Title: Associate Director, Global Operations, Switzerland Reports-to Matrix: Senior Director of Global Technology and Operations and Vice President, Europe Department: Operations and Strategy Center Background: The Center for Reproductive Rights is a global human rights organization working to ensure that reproductive rights are protected in law as fundamental human rights worldwide. With offices in New York City, and Washington, D.C.; Nairobi, Kenya; Bogota, Colombia; and Geneva, Switzerland, the Center is a non-profit, non-partisan organization changing law and policy throughout Africa, Asia, Europe, Latin America and the Caribbean, and the United States. Our 270+ diverse professionals are committed to advancing the Center’s human rights mission through game-changing litigation, legal policy, and advocacy work. This has powered the Center’s exceptional growth to an operating budget of over $60 million and won the respect of law firms in countries around the world. Our global pro bono network includes over 2,000 lawyers across 6 continents, 64 countries, and 130 law firms. Last year, law firms contributed over $30 million USD in pro bono legal services. The Center’s Strategic Plan sets a high mark for impact: By 2030, half of the world’s population will be living under stronger protections for reproductive rights than they were in 2020. The Center has a record of success to back up this ambitious goal. Since our founding in 1992, the Center has transformed how reproductive rights are understood and applied by courts, governments, and human rights bodies worldwide on issues including maternal health, abortion, assisted reproduction, and adolescent sexual and reproductive health and rights. We have won groundbreaking cases before national courts, U.N. Committees, and regional human rights bodies. The Center has also led development of historic, proactive legislation advancing robust protections for reproductive rights. It has built the legal capacity of women’s rights advocates in more than 65 countries and counting. To learn more about the Center, please go to The Job: The Associate Director of Global Operations Switzerland (AD) plays a crucial role in the Center’s operations, overseeing the Center’s office operations in Geneva and providing human resources, local regulatory alignment support and financial management for the Center’s operations in Geneva. The AD will be instrumental in supporting the delivery, management, and improvement of the Geneva office operations and services, including office operations, facility management, financial management, health and safety, security, regulatory and risk management, and day-to-day human resources management. The AD will also play a critical role in supporting the proper operationalisation of the new Swiss Association: the Center for Reproductive Rights Europe Association and will work closely with the VP Europe and the Swiss Association Board to ensure the association is fully operational and functions smoothly in line with Swiss regulations and good practice. The AD position operates within a matrix reporting environment. The primary reporting line is to the Senior Director for Global Operations with a secondary reporting line to the Vice President, Europe. The AD works closely with HR and Finance leadership, including the Director of Global HR and the Center’s Chief People and Culture Officer. The AD will manage the Senior Operations Manager for the Geneva Office. The AD role offers the opportunity to work in a dynamic and diverse environment, lead a team of experienced professionals, and contribute to the strategic direction of the Center's global operations. As a member of the Global Operations and Technology Department, the AD will also contribute to shaping the Center's global operations systems and standards, including global health and safety protocols, procurement procedures and travel management. The positions will be based in the Center’s Geneva office. Primary Responsibilities: Office Operations · Oversee Geneva Office operations and management ensuring best practices, compliance with local regulations, and operational effectiveness. · Provide management and leadership for the Sr. Geneva Operations Manager and oversee their work to lead day-to-day office operations and administration. · Provide leadership support for internal office communications, office staff meetings, and relevant operations training. · Oversee office and HR vendor relationship management, including contract management and procurement. · Oversee management of insurance, leases, facilities, finances, safety, and security. · Oversee operations process and policy improvement and implementation activities. Regulatory Adherence and Swiss Association Operations · Support operationalization and administration of the Swiss Association: Center for Reproductive Rights Europe in partnership with the VP Europe and Swiss Association Board · Develop and manage a transition project plan including coordinating necessary financial, governance, regulatory, and operational components · Support VP Europe with board liaison vis-a-vis the Swiss Association board. · Coordinate legal and regulatory compliance by managing documentation, identifying operational changes, and implementing transition activities. · Implement financial setup and compliance for the association, including planning for reporting obligations, and preparing for audits. · Support VP Europe and CPCO with HR setup and compliance for the association, including regarding employment contracts, employment reporting obligations, and more, Human Resources · Partner with the Director of Global HR Operations and the HR Operations team to ensure the organization and maintenance of data, documentation, and communications within the Region in compliance with Swiss and EU regulations. · Support CPCO, Director of Global HR Operations and VP Europe with day-to-day management of HR operations for the Geneva Office and Europe · Serve as the primary liaison with the local payroll provider, Swiss and Geneva authorities and third-party vendors on all payroll and new hire-related matters. · Ensure HR and payroll policies and practices and benefits comply with local law and policy. · Partner with Talent Acquisition to ensure compliance with required recruitment processes in Europe. · Uphold strict confidentiality regarding organizational and employee information. Financial Management and Operations · Ensure the implementation of Centre for Reproductive Right’s internal controls, finance policies, systems and procedures conform to the minimum and mandatory Swiss financial standards. · Lead the monthly review of office operations budget vs utilization and monthly forecasts and cash requests · Ensure adherence to finance timelines both monthly and at year end. · Lead the Geneva office operations annual budget preparation and reprojection process. · Lead the Geneva office operations annual expense and budget management · Facilitate the Center-wide annual audit as needed · Manage Swiss banking administration · Advise management in financial decision-making and systems development and improvement. Health and Safety · Oversee Geneva office security, safety procedures, protocols, policies, and manuals for emergency management, emergency notification, and safety for all Geneva office staff. · Ensure standards and procedures and facility management comply with Swiss health and safety legal and regulatory requirements and good practices. · Lead the monitoring and communication of office security alerts, threats, and incidents. · Maintain and enhance global security, emergency, and crisis operations and support. Global Operations Community Leadership · Contribute to the Global Operations community of practice across all Center’s offices to share best practices, build skills and create learning or career opportunities for Operations staff. · Provide guidance and strengthens communication with and among regional management and operations teams. · Is sensitive to and supportive of the unique context of each region. · Build institutional trust among all operations stakeholders and teams. Other · Any other relevant duties assigned. Compensation: The annual salary for this position is CHF 150,000. Duration: This is a two-year, fixed term role. Deadline: Please apply by September 25th, 2025. Activity Rate: 100% Projected Start Date: December 1st Commitment to Diversity, Equity, and Inclusion The Center is committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage people from all communities to apply. If you are excited about this role but unsure about whether your experience aligns with the job description, we encourage you to apply. You may be the right candidate for this or other roles. To learn more about the Center’s commitment to Diversity, Equity, and Inclusion, please visit Diversity, Equity and Inclusion | Center for Reproductive Rights. Requirements: · Bachelor’s Degree in Public Administration, Human Resources, Business Management, Financial Management and Accounting, Law or a related field required. · 12+ years of progressively responsible global operations, financial management, and human resource experience or equivalent required, preferably in a non-profit international NGO setting with accountability for managing direct simultaneous and multiple priorities. · At least 5 years of experience working in operations management in Geneva required, and experience in working in NGO/IGO in Switzerland beneficial. · Demonstrated experience in payroll management in Switzerland and in-depth knowledge of administering LPP, accident insurance, Swiss social insurances, tax at source as well as other social security systems and mandatory employee benefits in Geneva required. · Familiarity with Swiss employment regulations and demonstrated experience in working to ensure staff policies, working conditions and employment contracts align with Swiss employment and labor laws and regulations required. · Demonstrated experience in financial management and budget oversight and familiarity with Swiss accounting, audit and taxation requirements and banking systems required. · Strong understanding of the operating environment in Geneva for INGOs and in-depth knowledge of financial, human resources and legal and regulatory requirements for Swiss charitable associations, including tax and compliance regulations. · Experience working in cross-functional team settings, and contributing to the development and implementation of systems and processes to increase effectiveness and efficiency · Fluency in English and French required. Language skills in other European languages, particularly German, desirable. · Excellent written, verbal and presentation skills, and the ability to translate complex organizational data into clear and simple messages for a wide range of audiences. · Proven track record in project management and internal control management; experience opening and/or closing field offices preferred · Live the values of The Centre for Reproductive Rights. Strong commitment to the Center's mission, purpose, and values. · Proven analytical and problem-solving skills, oral and written communication skills, and ability to Experience working in cross-functional team settings, and contributing to the development and implementation of systems and processes to increase effectiveness and efficiency · Excellent communication, interpersonal and diplomacy skills, including the ability to generate respect and trust from colleagues and external contacts · Solid organizational skills, including the ability to be productive under pressure in a fast-paced team environment, and to tackle urgent and complex problems with a collaborative, creative and strategic approach · Attention to Detail: Ability to track many moving pieces and manage complex projects (maintaining attention to detail while keeping the big picture in mind · Excellent time management skills and the ability to prioritize competing deadlines, including both short and long-term projects across departments and time zones · Strong commitment to the Center’s mission, purpose, and values.

Job DescriptionCompany Description Williams Lea, by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries. We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly. Job Description Pay: $22.00/hr Williams Lea is hiring for Facilities Associate for our New York office to work Monday to Friday 9:00 am to 6:00 pm The Facilities Associate is a member of the Williams Lea team delivering exceptional customer service at our client. Responsibilities include facilities, hospitality and receptionist and other general office duties as needed. Job duties (* denotes an “essential function”) * *Provide expertise to co-workers through indirect supervision and/or guidance as required * *Assign tasks to team members and monitor through completion * *Prioritize and monitor workflow * Set up and break down office meetings and events * Perform office and workstation moves * Assist in process improvement ideas * *Train new employees on policies and procedures * *Work with external vendors and other client departments as needed to coordinate work * *Communicate with client on project or deadline issues * *Process incoming client project requests * Monitor office supply inventory levels and weekly inventories * *Coordinate projects with Building Engineers to address office issues * Monitor office event schedule and room set ups * Maintain effective relationships with vendors * Fill in at Facilities and Hospitality, as necessary * *Monitor areas of responsibility activities and insure quality customer service experience * *Monitor daily reporting activities for accuracy and detail * Troubleshoot basic equipment problems, placing service calls when needed * Handle sensitive and/or confidential documents and information * Utilize appropriate logs for all work * *Facilitate communication with supervisor/manager * Use equipment and supplies in a cost efficient manner * *Respond to calls and emails in a timely manner Qualifications * High School diploma or equivalent * Minimum of 2 years’ experience working in legal, banking, or large corporate environment in facilities, property management, building operations, hospitality * knowledge of facilities, hospitality and/or reception, with the ability to recommend options to clients * Intermediate knowledge of power tools, hand tools and/or machinery * Ability to assemble small furniture items and hang frames on the wall (e.g. diplomas, pictures ) as needed * Knowledge of audio/visual equipment helpful * Ability to manage relationships with external vendors * Must be able to successfully navigate thru Microsoft Office applications, Outlook, Adobe PDF files * Proficient computer skills * Knowledge of web-based job submission tools (e.g., Engage) preferred * Ability to effectively troubleshoot issues that arise * Maintain professional demeanor and appearance at all times * Demonstrate social awareness and the ability to exhibit professionalism * Ability to handle sensitive and/or confidential documents and information * Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level * Ability to check the work of other team members to insure quality of services being provided * Ability to make independent decisions that conform to business needs and policy * Ability to work in a fast-paced team environment * Attention to detail with emphasis on accuracy and quality * Ability to prioritize work to balance multiple projects and deadlines * Ability to meet deadlines and complete projects timely in an environment with changing priorities * Excellent verbal and written communication skills * Exceptional customer service skills * Must be able to communicate and interact effectively with multi-functional and diverse backgrounds * Ability to lift up to 40 lbs. on a regular basis * Ability to research and seek information when needed * Proven ability to identify process improvements * Ability to work overtime as needed Additional Information It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity of expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing. #LI-0925 #LI-onsite #GOC All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen. RRD is an Equal Opportunity Employer, including disability/veterans

Job DescriptionBASIC FUNCTIONManagerial responsibility and oversight of the CRE and C&I loans, as well as loans that are risk rated special mention or worse, delinquent more than 15 days past due and /or loans requiring special attention as directed by the Director of Portfolio Management. The Sr. Portfolio Manager will be responsible for monitoring both the Real Estate and C&I Portfolios including, but not limited to, annual reviews and analysis of financial information, identification of negative trends, report preparation and market conditions. This role will coordinate with third party vendors and various regulatory bodies. MAJOR RESPONSIBILITIES • The Sr. Portfolio Manager is responsible for monitoring and assessing the credit risk of the banks commercial loan portfolio., • The role entails leading credit monitoring, control, and administration of a portfolio of borrowers with a view to identifying potential credit issues early., • Effectively mentor a team of Portfolio Managers., • Provide ongoing credit oversight and portfolio management of the CRE and C&I loan portfolio through annual reviews, monitoring of covenant compliance and the creation and maintenance of “Watch List” credits., • Interact with Loan Officers, Borrowers or CPAs to obtain necessary financial information required to complete annual reviews., • Completes annual reviews, loan renewals, maturities, and asset quality reports on a timely basis, • Proactively manages the portfolio to both maximize profitability and ensure strong asset quality through consistent and timely identification and resolution of issues as well as accurate assessment and assignment of loan risk ratings., • Consult with customers regarding their financial performance trends and pro-actively anticipate and manage deteriorating credits., • Manage and track borrowing bases, A/R Aging, Field Exams, etc., • Manage the Stress Test Data Collection Process with the Portfolio Managers., • Manage portfolio risk on a forward and proactive basis with respect to economic and industry trends, borrower concentrations, industry concentrations, likelihood of default and loss and criticized and classified loan migration., • Recommend specific action plans upon identifying increased borrower credit risk to mitigate nonperforming / non-accrual loan status., • Monitor and resolve past dues working with the Relationship Manager., • Assist with site visits / property inspections as needed., • Assist SVP Director of Portfolio Management with monthly reporting and special projects as required. JOB REQUIREMENTS Education: College Degree Experience: • Minimum of 15+ years related work experience (Lending, underwriting CRE / C&I loans, portfolio management, managing and mentoring employees, collections, bankruptcy, note sales and foreclosure)., • Formal credit training required., • Strong analytical and quantitative skills., • Excellent written/verbal communication skills required., • Ability to work independently and meet specified deadlines., • Working knowledge of MS Word, MS Excel, CRM Platforms, etc., • Strong credit skills, analytical skills, and financial acumen., • Uses time effectively and efficiently; and keep projects/tasks moving forward within a reasonable and quick timeframe. Benefits • Holidays, • Vacation, • Health/Dental, • Vision Service Plan, • Short Term Disability, • Long Term Disability, • Life Insurance, • Flexible Spending Accounts, • 401k Savings Plan, • Tuition Reimbursement, • Employee Assistance Program, • Free Employee Checking Account

Job DescriptionAbout the Company EqualAccess is partnering with a growing New York-based property management firm that specializes in affordable housing. With a strong reputation for regulatory compliance, community engagement, and operational excellence, this organization is seeking a dynamic and experienced Property Manager to oversee day-to-day operations at one of its Bronx properties. Position Summary We are hiring a Property Manager to lead site operations, manage staff, and ensure regulatory and tenant compliance across an affordable housing property. This is a high-visibility role for a hands-on, detail-oriented manager with experience in both resident relations and building operations. Key ResponsibilitiesSite & Staff Management * Oversee all day-to-day operations of the property, including administrative and maintenance teams * Supervise maintenance staff on work order tracking using Yardi; monitor completion, quality, and resident satisfaction * Conduct weekly property inspections and maintain preventive maintenance schedules with regional leadership * Track and resolve all building violations and Local Law compliance (HPD, DOB, ECB, FDNY) * Assist with annual unit inspections and maintain building safety standards * Report all property loss or liability incidents promptly to senior management Tenant Management * Manage resident move-ins/move-outs, unit inspections, and damage reports * Oversee annual recertification processes (TIC and 59s), and collaborate with legal on non-compliance * Review aged receivables, conduct rent collection outreach, and handle lease violations * Preserve all resident and property files in Yardi and physical formats Financial Oversight * Review and approve invoices in alignment with proper GL coding * Assist in budget preparation and financial reporting, including monthly variance reports Legal Support * Generate late rent notices and begin 14-day rent demand processes * Coordinate with legal team on evictions, housing court appearances, and collection outreach * Maintain accurate incident records and documentation Qualifications * Minimum 5 years of experience in affordable housing property management (Section 8, LIHTC, Mitchell-Lama, etc.) * Familiarity with landlord/tenant regulations and housing compliance * Supervisory experience across admin and maintenance teams * Proficient in Microsoft Word, Excel, Outlook; Yardi experience strongly preferred * Bilingual in English and Spanish (preferred) * Strong communication, multitasking, and organizational skills * High school diploma or GED required; college coursework preferred Location: Bronx or Brooklyn, NY Employment Type: Full-time Compensation: $95,000–$105,000 per year Why EqualAccess Every candidate placed through EqualAccess receives 6 months of post-hire coaching, mentorship, and career development support—because thriving after day one is what we care about most.

Job DescriptionDescription: Senior Program Manager, Primary Care Consulting & Cardiovascular Health Improvement Lead Preferably New York Tri-state Primary Care Development Corporation (PCDC): Catalyzing Excellence in Primary Care Quality primary care is transformative and a cornerstone of healthy, thriving communities. PCDC, a nationally recognized 501(c)(3) community development financial institution (CDFI), provides capital financing, expertise, and advocacy to expand primary care access and advance health equity in communities that need it most. We offer capital financing products (loans, tax credits, etc.) and consulting services to health care providers to enable them to expand their reach, impact, and sustainability. Our two primary business lines focus on Federally Qualified Health Centers (FQHCs), independent health care practices, behavioral health providers, and hospitals and health systems. Built on its 30 years of experience, PCDC is a statewide convener and primary care expert that brings safety net providers together to develop the care models and business practices necessary to remain longstanding, viable businesses with measurable impact. In addition, we continue to support providers to succeed in various State and Federal-led transformation initiatives (e.g., AHEAD, the NY 1115 Medicaid Waiver, Patient-Centered Medical Home, etc.). To build on this momentum, we’re seeking a results-driven, well-established Senior Program Manager to drive improvement in practices’ quality, operations, and financial viability. This position will primarily support a NYC cardiovascular health improvement initiative - bringing together diverse stakeholders to drive improvement at a collective and practice level. Position is contingent upon continued funding for this three-year initiative. For consideration, send a thoughtful cover letter and resume by August 20, 2025. Work environment: Hybrid with business travel (10-15%) Staff should be based in the greater New York City metro area. Travel to the PCDC office will be 1-2 days/ week , remote the rest of the week with business travel to target market regions including upstate New York and industry conferences throughout the year as required.. Annual Salary Range: $110,000 to $125,000 depending on experience. Position Description: The Senior Program Manager / Cardiovascular Improvement Lead, reporting to Director of the NY Consulting Portfolio[LC1] ,[LC2] [IK3] works directly with primary care, behavioral health, and other healthcare delivery settings to improve their operations, quality, and financial viability. The position will work with practices to 1) scope consulting engagements with measurable improvements as the end point and 2) deliver direct coaching and training that achieves those improvements. In addition, the Senior Program Manager will be responsible for managing large, complex projects, bringing together organizations in learning collaboratives and other convening structures, and managing reporting to funders. The candidate should have experience with both the clinical operations and financial management (i.e., revenue cycle management, budgeting, financial planning, and analysis) of primary care and/or outpatient settings. Position Responsibilities (other duties may be assigned): 1. Direct Consultation and Client Services (85%) a. Drive NYC-wide, collaborative cardiovascular improvement initiative, bringing together health systems, FQHCs, city government, payers, CBOs, and other critical stakeholders to drive changes in health outcomes. Maintain accurate reporting to demonstrate impact. b. Plan and implement financial operations and clinical capacity building and improvement programs with independent practices, FQHCs, community-based behavioral health providers, health systems, departments of health, and health plans. Guide the collection of clinical, administrative, and financial data to inform client continuous quality improvement initiatives and PCDC evaluation activities. c. Develop and deliver virtual and in-person training, consultations, coaching and other modalities of capacity building. d. Facilitate, support and/or lead work through all components of project life cycle from initial scoping to close-out which may include assessment, workflow redesign, team building, evaluation, and other key pillars of project management and implementation. e. Manage resources to ensure goals are achieved on-time, on budget and within defined scope. f. Work with diverse teams – within PCDC, with the client and at health care organizations – to develop and execute improvement and implementation projects. g. Ensure positive client experience, mitigate risks, and inform potential scope and service revisions, including regular check-in with clients. h. Maintain current knowledge of trends and best practices in quality improvement, program development, integration of public health, SDoH, community health, home care, oral health, vision care, behavioral, sexual, and reproductive health, HIV prevention and care, and other related subjects. 2. Business Development & Portfolio Growth (15%) a. Participate in building the visibility and capacity of PCDC’s training and technical assistance efforts through partnership development and conference attendance and presentations. b. Increase PCDC’s reach, thought leadership (speaking engagements, presentations, committee participation, etc.), and relationship development to drive consulting engagements. c. Secure contracted engagements and revenue (mixture of grants, fee-for-service engagements, etc.); contribute to the achievement of departmental revenue goals. d. Monitor New York and industry trends (including evidence base, reimbursement reform, and delivery system transformation) and develop strategies that position PCDC as a key partner in supporting the safety net. e. Develop engagement scopes and foundation proposals, budgets, and contracts. Requirements: · Demonstrated subject matter expertise in current and emerging primary care delivery models, outpatient financial management/operations, practice transformation concepts, and community health: o Budgeting and financial modeling o Value-based Payment Models o Revenue Maximization/Billing Cycle Optimization o Quality Improvement and Performance Improvement Methodologies o Care Management • Demonstrated experience in project management, leading project teams through highly intensive, long-term, large-scale project work., • At least five years familiarity with New York and federal healthcare policy and program landscape including familiarity with the healthcare policy environment and payment reform initiatives., • Established relationships with healthcare policy, payer, and provider stakeholders across New York; demonstrated experience growing an organization’s presence and recognition with key stakeholders and decision makers across NY’s healthcare environment., • Demonstrated success writing proposals for fee-driven work, government procurement and grants, foundation support, or other revenue sources., • Able to work across a broad portfolio of transformation efforts. Works effectively both as a team member and on individual effort and timelines., • Effective communication skills, including the ability to create presentations, speak publicly, work with a wide array of client staff from executives to front-line staff., • Skilled in the use of software required to perform job duties, including Microsoft Office 365, Teams, and other software solutions, • Ability to travel throughout NY and CT. (up to 20%travel).

Job Description Position Title: Resident District Manager - NYC market Salary: $115000 - $125000 / year As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies -- in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more. Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest. Job Summary Working as a Resident District Manager (RDM), you will manage a large multi-unit dining account for our premier client. You will serve as our point of contact for the client as well as lead the team within the account and manage the overall operation. You will provide planning and direction within your account to achieve operational and financial goals in a dynamic environment. You will also maintain strong client relationships with the client. Key Responsibilities: • Leads, manages, and inspires a diverse team at a large account, with the goal of providing top-notch service to the client., • Drives and develops self and team at the account towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.), • May serve on district leadership team, and participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community, • Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from the team and partners, • Fosters a culture of transparency, understanding, education, safety, and accountability at the account, • Serves as the representative/brand ambassador of the team within the district and community; attends key client and community events, • Ensures client needs are met or exceeded, we retain the account, find cross-sell opportunities, and assist in rebid process as directed, • Supports functional areas of operation, including but not limited to safety, marketing, nutrition and culinary, • Ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation), • Maintains compliance with USDA regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time, • Champions development within the account; conducts performance evaluations, along with succession planning for the account; has full understanding of all roles within operation, • Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes, • Ensures consistent and fair administration of al policies and procedures Required Qualifications: • Educational minimum and work experience per USDA Professional Standards for the account(s) Preferred Qualifications: • Bachelor's degree and minimum of seven (7) years of management experience, preferably in foodservice, hospitality management., • Is well-versed in all aspects of foodservice management with a proven track record of success, • Has proven track record of leading a business and a team, strong customer service, and good business and financial acumen, • Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills, • Champions the inclusion mindset, and is proactive, positive, professional, and resilient, • Excellent computer skills and proficiency with Microsoft Office suite and POS software Eurest is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Eurest maintains a drug-free workplace. Applications are accepted on an ongoing basis. Associates at Eurest are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave, • Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 62 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field. BronxWorks provides permanent supportive housing with an array of social services to more than 400 formerly chronically unhoused individuals and families throughout the Bronx. We strive to break the cycle of homelessness with personalized, wraparound support, empowering individuals and families to rebuild their lives with stability, dignity, and hope. BronxWorks is seeking one Case Manager to join a diverse and enthusiastic team at Park Haven, a supportive housing program located in South Bronx. Park Haven provides on-site case management services and permanent housing to 50 formerly homeless households, consisting of both single individuals and families with children. The ideal candidate will understand the Housing First model and will work comprehensively with their caseload to work on various tasks that include, but are not limited to, conducting home visits, escorts in the field to various appointments, and completing all necessary documentation in a timely manner. Work schedule is Mon-Fri 9am-5pm.All interested applicants must complete the application on our agency website at . RESPONSIBILITIES • Maintaining a caseload of 12-18 households (individuals and families) with chronic homelessness history., • Monitor and document client progress towards Treatment plan goals., • Conduct regular case conferences with clients and service providers as needed., • Conduct monthly home visits for caseload and field work with clients when needed., • Assist with managing and directing all walk-in clients., • Maintain familiarity with agency and city resources available to clients., • Document progress notes for all encounters and services provided to clients., • Participate in regular meetings, trainings and weekly supervision with supervisor and other support staff., • Completing ongoing Treatment Plans and Assessments for caseload., • Coordinate and connect clients to a variety of medical, mental health and behavioral health physicians and services., • Assessing ongoing eligibility for various entitlements and resources for caseload., • Meeting monthly reporting requirements including timely documentation and engagement with full caseload., • Assisting clients with Representative Payee services including budgeting and financial education., • Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment., • Bachelor’s degree in social work or another related field of study., • One year of case management or relevant work experience preferred., • Engagement and detailed oriented skills are essential., • Proficiency in Microsoft Office suite and other standard business technology is required., • Strong oral and written communication, time management and organizational skills are necessary., • Strong writing and oral communication skills., • Strong presentation skills and ability to represent the agency at functions and meetings., • Ability to collect and analyze client demographics and outcome., • Excellent organizational and teambuilding skills., • Ability to use a computer for prolonged periods., • Ability to occasionally lift and/or move up to 10 pounds., • Ability to stand, walk, or sit for long periods of time., • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork., • Ability to bend and retrieve objects and/or documents., • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation., • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work. BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact . #INHGH

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 62 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field. BronxWorks provides permanent supportive housing with an array of social services to more than 400 formerly chronically unhoused individuals and families throughout the Bronx. We strive to break the cycle of homelessness with personalized, wraparound support, empowering individuals and families to rebuild their lives with stability, dignity, and hope. BronxWorks is seeking one Case Manager to join a diverse and enthusiastic team at Cooper Gardens, a multi-building supportive housing program located in the Bronx, NY (walking distance from Arthur Avenue.) Cooper Gardens provides services and permanent housing to 95 formerly homeless households, consisting of both single individuals and families with children. The ideal candidate will understand the Housing First model and will work comprehensively with their caseload to work on various tasks that include, but are not limited to, conducting home visits, escorts in the field to various appointments, and completing all necessary documentation in a timely manner. Work schedule is Mon-Fri 9am-5pm or 8am-4pm. Staff are required to work one Saturday per month from 8am-4pm. All interested applicants must complete the application on our agency website at Qualifications (education, professional certifications or licenses, experience, proficiencies) -Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment -Bachelor’s degree in social work or another related field of study -One year of case management or relevant work experience preferred -Engagement and detailed oriented skills are essential -Proficiency in Microsoft Office suite and other standard business technology is required -Strong oral and written communication, time management and organizational skills are necessary •Bilingual in Spanish is highly desirable Essential Duties and Responsibilities -Maintaining a caseload of 12-18 households (individuals and families) with chronic homelessness history •Monitor and document client progress towards Treatment plan goals -Conduct regular case conferences with clients and service providers as needed -Conduct monthly home visits for caseload and field work with clients when needed -Assist with managing and directing all walk-in clients -Maintain familiarity with agency and city resources available to clients -Document progress notes for all encounters and services provided to clients -Participate in regular meetings, trainings and weekly supervision with supervisor and other support staff •Perform additional duties as assigned Program Specific Responsibilities -Completing ongoing Treatment Plans and Assessments for caseload -Coordinate and connect clients to a variety of medical, mental health and behavioral health physicians and services -Assessing ongoing eligibility for various entitlements and resources for caseload -Meeting monthly reporting requirements including timely documentation and engagement with full caseload -Assisting clients with Representative Payee services including budgeting and financial education -Assisting clients with Medication Monitoring on a daily, weekly, or as needed basis -Become Soar certified within one month of hire Skills/Abilities -Strong writing and oral communication skills -Strong presentation skills and ability to represent the agency at functions and meetings -Ability to collect and analyze client demographics and outcome -Excellent organizational and teambuilding skills -Ability to use a computer for prolonged periods -Ability to occasionally lift and/or move up to 10 pounds -Ability to stand, walk, or sit for long periods of time -Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork -Ability to bend and retrieve objects and/or documents -Ability to travel in the boroughs of New York City and its adjacent counties via public transportation •Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact #INHGH

Job Description About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: The Member Contact Center Assistant Manager provides leadership, oversight, development, coaching and training of a high performance team of contact center member service representatives to ensure a first-call resolution response while continually providing an excellent member service experience. Maintain effective oversight and leadership in a high volume contact center environment. Responsibilities: Specific duties include, but are not limited to, the following: • Responsible for leading, supervising, and managing a team of 12 – 15 call center representatives to ensure effective and efficient member service in a high volume first call resolution environment., • Observe, monitor, and coach contact center MSR’s to provide a premier member experience and first call resolution with 90% of calls handled in single contact resolution., • Schedule, assign, and coordinate proper coverage of call volume based on skill set and routing., • Handle all escalated member calls from level, 2, 3 and 4 agents along with all escalated calls from third party service providers., • Manage ticketing and response process for third party vendors, member communication channels, and digital experience channels to ensure timely response and handling of member requests., • Identify trends based on communication channels and make recommendations for process improvements, system changes, or other adjustments to ensure a strong member experience., • Identify trends based on communication channels and make recommendations for process improvements, system changes, or other adjustments to ensure a strong member experience., • Meet and exceed critical KPI’s for success of contact center, including but not exclusively (Average Speed to Answer, Adherence, QA Scoring, Account Referrals, Loan Referrals), • Evaluate knowledge gaps in agent performance and develop policies, procedures, and guides to assist with improving member experience., • Hire, Onboard, Train, and Coach MSR’s to ensure consistent performance and member experience., • Conduct side-by-side or silent listening to MSR live calls to evaluate performance and manage member experience through on-the-call and on-the-spot coaching., • Conduct call calibration sessions with MSRs and QA using recorded calls. Ensure at minimum 5 per team member per month., • Act as a resource to agents regarding procedural, process, or risk related issues., • Provide regular reporting to agents and management on team performance to KPI’s., • Provide regular one-on-one’s for agents to ensure consistent performance and appropriate performance management., • Prepare annual performance appraisals for MSR’s., • Provide back up support to MSR queues during high volumes as needed., • Perform other related duties as requested and special projects as assigned Requirements: • Demonstrated success in planning, organizing, leading people and activities. Ability to motivate, direct and coach staff., • Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail., • Technologically proficient., • Excellent interpersonal, oral and written communication skills., • Banking experience preferred., • 3-5 years’ Call Center experience required., • Previous Call Center management/leadership/supervisory experience preferred., • Previous sales experience preferred., • Ability to multi-task; good time management skills., • Ability to work well under pressure., • Ability to demonstrate critical thinking., • Excellent research and problem-solving skills., • Flexibility to work any shift, including early mornings, evenings and Saturdays., • Proficiency in Microsoft Office Suite., • Highly ethical. Why you’ll be a good fit: Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following: Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. What we can offer you: Competitive compensation, medical and dental benefits. 401K with employer match Flexible paid time off We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Salary: $90,000 - $100,000 At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success. We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you. Job Summary Working as a General Manager, you will be responsible for maintaining the account in accordance with the approved budget while meeting client expectations. You will be expected to maintain excellent relationships with employees, guests and the client, as well as other departments within the operation. You will be responsible for promoting the professional growth and development of the entire team. You will also foster strong interdepartmental relations and integrate the dining service department with the facility plan of operations. Key Responsibilities: • Participates in employee meetings, reviews and training programs, • Manages in compliance with Company established policies and procedures, • Manages in compliance with local, state, and federal laws and regulations, • Maintains food cost while ensuring quality standards, • Establishes and maintains good rapport with staff, client and guest and other departments, • Manages financial acumen for all areas including financial reporting with sales reports P&L reports, writing and adhering to annual budgets and cash handling, • Analyzes and creates trends for financial data, • Manages purchasing and inventory controls, • Plans menus in consultation with chefs, • Is knowledgeable on HACCP controls along with proper storage and use of food Preferred Qualifications: • Bachelor’s degree is preferred, or equivalent professional experience, • Eight to ten years upscale food service experience, including six years’ experience at the management level, • Experience in personnel management including hiring, supervision, evaluation and succession planning, • Proven track record to achieve company goals in compliance with company/client policies and procedures, • Excellent leadership and organizational skills, and must possess attention to detail, • Supervisory, scheduling, training and coaching skills, • Effective problem solving and conflict management skills, • Ability to multi-task as well as stay on task and concentrate with constant interruptions, • Experience in food purchasing, food costs and inventory control, • Ability to create budgets, flash reports, financial targets and forecasts, • Knowledge of cash handling procedures and reconciliation of multiple cash banks and reports, • Must be knowledgeable on HACCP controls along with proper storage and use of food, • Monitor compliance with health and fire regulations regarding food preparation and serving, • Exceptional business etiquette and client relations, • Manages time effectively and prioritizes tasks to meet deadlines, • Strong catering experience required, • Conformity to the highest standards of personal integrity and ethical behavior, • Excellent knowledge of Microsoft Office: Word, Excel and PowerPoint, • ServSafe or Department of Health certification a plus Apply to Chartwells Higher Education today! Chartwells Higher Education is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Chartwells Higher Ed maintains a drug-free workplace. Associates at Chartwells Higher Ed are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Req ID: 1447186 Chartwells HE KRISTINA MCCARTHY [[req_classification]]

Job Description Position Summary The Operations Manager oversees the daily operations of a fine dining restaurant, ensuring the highest standards of service, guest satisfaction, and operational excellence. This role is responsible for supervising front-of-house (FOH) and back-of-house (BOH) functions, managing staff performance, maintaining quality and safety standards, and driving financial and operational goals. The ideal candidate is a hands-on leader with strong attention to detail and a passion for hospitality. Key Responsibilities · Guest Experience: Ensure every guest receives exceptional service consistent with fine dining standards; resolve guest concerns promptly and professionally. · Staff Leadership: Recruit, train, and manage FOH and BOH staff; foster a culture of professionalism, teamwork, and continuous improvement. · Daily Operations: Oversee reservations, table management, service flow, and kitchen coordination to maximize efficiency and guest satisfaction. · Quality Assurance: Maintain strict standards for food presentation, service etiquette, cleanliness, and ambiance. · Compliance & Safety: Ensure compliance with health, safety, and food handling regulations; monitor adherence to company policies and liquor laws. · Inventory & Cost Control: Manage purchasing, vendor relationships, inventory levels, and cost controls to achieve financial targets. · Scheduling & Labor Management: Create efficient schedules, monitor labor costs, and ensure adequate staffing levels for peak service times. · Financial Oversight: Assist with budgeting, forecasting, and analyzing sales and expenses; implement strategies to drive profitability. · Reporting: Prepare and present operational reports, including sales, labor, and customer feedback, to ownership/upper management. · Event Management: Coordinate private dining events, special functions, and wine dinners to ensure seamless execution. Qualifications · Bachelor’s degree in Hospitality Management, Business, or related field preferred. · 3–5 years of management experience in fine dining or upscale restaurant operations. · Strong knowledge of food & beverage operations, wine service, and hospitality standards. · Proven leadership skills with the ability to train, mentor, and motivate staff. · Excellent communication, organizational, and problem-solving skills. · Proficiency with POS systems, reservation platforms, and MS Office. · Food Safety and Alcohol Service certifications preferred. Key Competencies · Commitment to luxury service standards · Leadership and team development · Financial and operational acumen · Strong interpersonal and guest relations skills · Ability to thrive under pressure and in a fast-paced environment Work Environment This position requires flexibility to work evenings, weekends, and holidays. The role involves active floor management during service and occasional administrative duties in an office setting.