Looking for a Manager MUST HAVE Bagel Job Experience Job Summary: The store manager is responsible for leading all team members in the efficient and profitable operation of a Bagel shop. He/she is responsible for managing the day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment, which provides consistent fast, efficient, and friendly service ensuring a Total Quality Experience for both our customers and team members. The store manager creates the tone and personality of the store by being an advocate of training, customer service, product knowledge and education, encouraging safe work practices, and a demonstrated commitment to our Guiding Principles and House Rules. Store Operations: Develops and executes sales and profit plans that are in-line with budgetary goals. Ensures and is accountable for profitability of the store by growing sales and controlling costs of goods, inventory levels, labor, supplies and expenses. Maintains and utilizes daily, weekly, quarterly and annual financial reporting tools. Ensures proper team member coverage, scheduling according to the needs of business while maintaining target labor costs. Oversees all cash and media management functions. Able to perform all POS duties, front and back of house functions including opening and closing procedures, coordinating with the Corporate Office as necessary. Maintains proper loss prevention standards, reviewing cash handling procedures, deposits and safe procedures. Maintains a clean well-merchandised store, following visual presentation plans and standards. Plans, executes and communicates all sales promotions and new product information effectively and efficiently. Identifies staffing, recruiting, interviewing, hiring, and training needs of qualified candidates. Facilitates on-going training and development of current staff. Promotes and practices safe work habits, identifying and resolving potential safety hazards, operational inconsistencies and any team member or customer incidents. Documents accidents, conducts initial investigation and determination of root cause in the interest of maintaining a safe work environment. Conducts monthly safety meetings ensuring team member compliance in all safety initiatives. Service: Is the Role Model for outstanding service and “owner” of the service initiative at his/her store. Pro-active in solving customer problems and satisfying customers in various situations. Ensures that all team members are committed to and demonstrate our Guiding Principles and House Rules. Ensures that all team members provide customers with efficient, friendly, superior service on a consistent basis. Consistently monitors, coaches and encourages team members to meet the Company’s service standards. Assesses and provides adequate staffing to provide efficient and friendly, superior service. Maintains high cleanliness standards consistently throughout the store in the areas of store appearance, merchandise and equipment. Product: Ensures that all Company bagel recipes and procedures are followed, maintaining the highest quality and consistent product standards. Ensures that all Company food offerings maintain the highest quality. Ensures that all team members are educated on our products and services, by developing an understanding of our various types of bagel. Training & Development: Provides ongoing training and development to all team members in the areas of operating standards, customer service and product knowledge. Demonstrates the ability to lead, effectively communicate. Builds morale and team spirit by fostering a work environment where team members input is encouraged and valued. Ensures each team member has received proper training. Continually develops team members, establishing specific performance objectives, and measuring team member performance regularly. Coaches and counsels team members for improved performance, documenting developmental plans as necessary.
Description: Sr project manager - Contingent Workforce — focused on process improvement, project management and operations Key Responsibilities Support the RFI and RFP for selection of the Contingent workforce management tool Collaborate with cross-functional teams to update and create standard operating procedures (SOP) and prepare updates to ERP playbook to address gaps or reflect process improvements and changes Facilitates cross functional meetings, tracks decisions, ensures effective communication and implementation by downstream functions to drive desired outcomes. Develops and coordinates key presentations, ensuring coherence and effective communication. Support contract administration, invoicing and reconciliation activities. Helps manage strategic, financial, and operational planning material for presentation to senior leadership, as necessary. Manages business-specific financial activities for teams and maintains critical day-to-day operational connectivity of financial tasks for teams. Demonstrates strong collaborative skills, fostering a culture of commitment and continuous improvement by aligning people, processes, and tools in the support of operationalizing strategy Basic Qualifications 7+ years of experience in the contingent workforce management Established communication, project management, problem solving, and organizational skills, including management of multiple priorities and resources while maintaining attention to detail Proactive, self-motivated, and resourceful — able to cultivate path forward in ambiguous circumstances and know when to ask for support or escalation Affinity for a collaborative, team-oriented environment, and approach; ability to appropriately interact across diverse departments, senior management, and external customers/vendors Comfortable synthesizing information to support leadership presentations and memos Knowledge and skill with Smartsheet, Microsoft Excel, Word, PowerPoint, Teams, Visio, and other collaboration, reporting, and tracking tools To discuss this opportunity further, please contact me at your earliest convenience.
James Volonakis & Company, LLC is a tax consulting firm based in New York, specializing in delivering expert tax advisory and compliance services. We are committed to helping our clients navigate complex tax regulations with integrity, expertise, and precision. Position Overview: We are looking for an experienced Tax Accountant to join our team and manage tax preparation, planning, and compliance for our diverse clientele. The ideal candidate will have a deep understanding of tax regulations and be dedicated to providing exceptional client service. Key Responsibilities: Prepare and file federal, state, and local tax returns for both individuals and businesses. Offer tax planning and advisory services to help clients optimize their financial strategies. Stay up-to-date on tax laws, ensuring compliance and accuracy in all reporting. Assist with audits and communicate with regulatory bodies as necessary. Work closely with clients to gather necessary financial information and maintain clear communication. Qualifications: Bachelor’s degree in Accounting, Finance, or a related field (CPA preferred). Proven experience as a Tax Accountant, ideally within a consulting or public accounting firm. Strong knowledge of federal and state tax regulations. Proficiency with tax preparation software and financial management tools. Excellent analytical and problem-solving skills. Benefits: Competitive salary with opportunities for performance-based bonuses. Health insurance and retirement plan options. Opportunities for ongoing professional development.
Accountant Tax Preparer We are currently seeking an experienced CPA Tax Preparer or CPA Candidate to join our team in our New York, NY 10017 location. About Us: S&E Azriliant, PC., believes in the value of relationships. We view every client relationship like a partnership, and truly believe that our success is a result of the client’s success. We are committed to providing close, personal attention to our clients. We take pride in giving clients the assurance that the personal assistance they receive comes from years of advanced training, technical experience and financial acumen. Job Summary: The Tax Preparer should be well versed in preparation of income tax returns with a focus on moderate to complex corporate, partnership and individual tax returns and sales tax returns. Preparer to work closely with and reporting to our senior CPA tax preparer and the Managing Attorney. Supports company’s tax return operations by maintaining management of the day-to-day tax return activities for various corporate and individual clients. The position has other responsibilities as directed by the Managing Attorney. Job Duties and Responsibilities: Core duties and responsibilities include the following. Other duties may be assigned Prepare moderate to complex tax returns (federal/state), multi-state and multi-source income. Prepare forecast and reconciliation of tax returns. QuickBooks for general ledger work and Tax write ups Review and analyze tax files in order to compile and organize client tax data in preparation for tax return processing. Draft responses to notices from tax authorities Tax Audits Maintain tax calendar Communicate with client to obtain documentation in preparation for tax return processing. Field phone calls from clients and address questions on the necessary documentation for tax return filings. Job Requirements Education and Experience: Bachelor's Degree in Accounting, Finance or related field Licensed NY CPA or candidate 2-3+ years in qualified Accounting/tax prep firm/prepare moderate to complex corporate, partnership and individual returns We are willing to train candidates who have a demonstrated acumen for accounting and income tax preparation. The candidate will work closely with our Senior CPA tax preparer to gain the needed two years of experience for licensing requirements. Required Abilities and Skills: Excellent verbal and written communications skills Detailed oriented with strong organizational skills Problem-solving and critical-thinking skills Demonstrate competence with CCH ProSystems fx (and its client portal) and QuickBooks Pro Fluent in English, both oral and written Excellent judgment, able to prioritize workload, and manage multiple projects and deadlines Proficiency in Microsoft Office Applications including Excel, PowerPoint, and Word Compensation and Benefits: Competitive market-based salary, commensurate with experience and education Comprehensive benefits package available To Apply: Please submit your cover letter, salary expectations, and resume via the ‘Apply Now’ button! We are an Equal Opportunity Employer! Please no phone calls or agency submissions! Keywords: Certified Public Accountant (CPA), Cost Accountant, Financial Reporting Accountant, General Accountant, Staff Accountant, Accountant, Taxation, Auditor, Auditing, Revenue Tax, Internal Auditor
Job Title: Restaurant Supervisor ($18-$20) hour Reports to: Restaurant Manager, Assistant Manager Job Summary: Supervise restaurant staff, ensure excellent customer service, and maintain high standards of food quality, safety, and cleanliness. Key Responsibilities: Staff Management 1. Supervise servers, bartenders, hosts/hostesses, and kitchen staff. 2. Train new staff members. 3. Evaluate employee performance. 4. Address employee concerns and conflicts. 5. Schedule staff. Customer Service 1. Ensure excellent customer service. 2. Handle customer complaints and feedback. 3. Resolve issues promptly. Food Quality and Safety 1. Monitor food preparation and presentation. 2. Ensure food safety and sanitation practices. 3. Maintain kitchen cleanliness. Operations 1. Manage inventory and ordering. 2. Control labor and operational costs. 3. Maintain restaurant cleanliness and organization. Financial 1. Manage cash handling and deposits. 2. Monitor sales and revenue. 3. Control expenses. Requirements: • 2+ years of restaurant experience. • Supervisory or management experience. • Food safety certification. • Basic math skills. • Excellent communication and leadership skills. Skills: • Leadership and teamwork. • Time management and organization. • Conflict resolution and customer service. • Basic computer skills (POS, scheduling software). Work Environment: • Fast-paced restaurant environment. • Standing for long periods, lifting heavy objects. • Exposure to noise, heat. Schedule: • Flexible schedule, including evenings, weekends, and holidays. Performance Metrics: • Customer satisfaction and feedback. • Employee performance and development. • Food quality and safety. • Sales and revenue growth. • Labor and operational costs. Additional Responsibilities: • Participate in menu planning and development. • Assist with marketing and promotional activities. • Attend management meetings.
Company Description NYC IVF is a fertility clinic located in Midtown NYC. We offer the newest technologies in fertility and a holistic service menu to accommodate all types of patients. Our team of experienced professionals is dedicated to providing personalized care and support to help our patients achieve their dreams of parenthood. Role Description This is a full-time on-site role. The Practice Manager will be responsible for overseeing the day-to-day operations of the clinic, managing staff, ensuring compliance with regulatory requirements, and maintaining a high level of patient satisfaction. Our team is about 10 employees total, all of which would be your direct reports. You will be working directly under the CEO and doctor of the clinic. Responsibilities Recruit and onboard new hires Manage various projects spanning from expansion of the clinic to event planning Oversee a team of 10 employees day-to-day with the goal of optimizing productivity Maintain inventory/communicate with vendors Work with our finance personnel to ensure all insurance billing is in order Accounts payable/receivable functions Create and maintain Excel sheets for various financial needs Communicate with third parties (outside labs, engineers, etc) to maintain optimal functions Explain patients forms and financial responsibilities Manage intra-departmental issues as they arise Qualifications Experience in healthcare management, preferably in a fertility clinic or related field Strong leadership, management, and communication skills Knowledge of regulatory requirements & compliance, and insurance billing Ability to work in a fast-paced environment and manage multiple priorities Bachelor's degree in healthcare administration, business administration, or related field Authorized to work in the US An ideal candidate is a fast learner, highly organized, able to execute operations with little guidance, and very agile /comfortable using Microsoft office/basic computer applications Compensation and Benefits Salary range $80-90k depending on experience ***Max salary only considered for candidates with experience in IVF. Salary is non negotiable. Please do not apply if this does not meet your needs.*** Bonus pay Paid time off Health insurance Additional incentive awards apply Complementary services at our clinic* Tuition assistance* Profit sharing* Opportunities for career advancement with our company *Additional eligibility applies
We are seeking a dedicated and organized Assistance Office Manager to join our dynamic team. The ideal candidate will be fluent in English and Spanish, possess strong organizational and communication skills, and have at least 3 years of experience in office management. Responsibilities: Provide administrative support to the office manager, including scheduling appointments, managing calendars, and handling correspondence. Assist with hotel guest relations, ensuring a positive and memorable experience. Coordinate with management and employees to ensure smooth operations and efficient workflow. Handle data entry of orders and customer information. Proficiently use Microsoft Excel and QuickBooks for data entry, reporting, and financial management. Manage office supplies and equipment, ensuring they are adequately stocked and maintained. Qualifications: Fluency in English and Spanish At least 3 years of experience in office management Strong organizational and time management skills Excellent communication and interpersonal skills Proficiency in Microsoft Excel and QuickBooks Ability to accurately input data and maintain organized records Ability to work independently and as part of a team Benefits: Competitive salary and benefits package Opportunities for professional growth and development A dynamic and supportive work environment
We are looking for a prudent Property Manager to be responsible for the direct management oversight of assigned commercial/residential properties. The goal is to maximize asset value, customer satisfaction and revenue. Responsibilities Manage all aspects of assigned properties Design business plans for assigned properties that suit customers’ needs Inspect and arrange maintenance to meet standards Maintain a positive, productive relationship with tenants Negotiate lease/contracts with contractors in a timely and reliable manner Advertise and market vacant spaces to attract tenants Collect receivable accounts and handle operating expenses Develop and manage annual budgets by forecasting requirements and analyzing variances, data and trends Oversee properties’ personnel and assess its performance Accomplish financial goals and report periodically on financial performance Source and build relationships with prospective clients to expand business opportunities Update job and market knowledge Requirements and skills Requirements and skills Proven work experience as Property Manager Fully understanding property management and its financial aspects In depth knowledge of all rules and regulations surrounding property management Competency in MS Office and relevant databases and software Customer focus and bottom line orientation Interpersonal savvy with strong communication and presentation skills
We are looking for an assistant director of finance with excellent administrative and analytical financial skills to join our team. Assistant finance managers are expected to examine and compile financial reports and be well acquainted with governmental regulations. To ensure success, assistant finance managers should be very detail-oriented and be problem-solvers. They must also have strong mathematical and report-writing skills. Be wary of candidates who lack an investigative nature.
A Customer Service Representative at Rush Homes oversees day-to-day operations of residential properties ensuring high tenant satisfaction by managing leasing activities property maintenance and repairs rent collection and financial reporting they work closely with vendors and service providers to maintain property standards handle tenant inquiries and complaints while ensuring compliance with local regulations and company policies additionally they are responsible for budgeting vacancy management and maintaining a positive community environment for tenants while meeting the company's financial goals and occupancy targets
Looking for an Accounts Receivable Bookkeeper to manage the company's incoming payments to ensure a timely collection and streamline cashflow. Accounts Receivable Bookkeepers need to be accurate, detail-oriented, and have strong customer service skills. Responsibilities include: - Collecting payments - entering payments into system accurately, processing refunds and handling adjustments. - Resolving payment disputes and tenant inquiries as well as addressing tenant concerns when called. - Running reports on profit and losses and submitting monthly reports to management. - Monthly bank account reconciliations for our buildings due on a strict deadline. - Overall knowledge of Accounts Receivable and basic support to the financial team. - Preferably knowledgeable in Google Sheets as well as RIS property management system.
~~~THIS JOB IS COMMISSION + RESIDUAL (PASSIVE INCOME) IT IS NOT SALARIED~~~ If you are in love with the restaurant/bar industry but are tired of the stress, working long hours on nights/weekends/holidays, missing time with friends and family and tired of being on your feet - this really is the perfect opportunity. We are a leading finance and technology provider of Point of Sales systems (POS) & Payments. We provide a revolutionary and disruptive POS technology - which has resulted in successfully serving tens of thousands of businesses across the nation. As part of our new initiative we are revamping our New York sales force and looking for candidates with prior restaurant experience. We are looking for candidates with at least 1+ years in restaurant/bars. Restaurant Management/ Restaurant Consultant experience is a plus. Working Knowledge Needed: Front & Back of the House Backoffice Reporting - Financial Overview, Labor, Food/Bev, Server, P-Mix Reports and Mgmt. General Knowledge of Technology Professional Telephone Etiquette Mindset: Must be looking for a Career, not a job. Must be highly motivated, success driven and dedicated. Team Player with a Growth Mindset Ability to relate Restaurant Knowledge & Experiences to POS Client Compensation: You are compensated 3 ways - This is unprecedented in the Industry. Large Upfront Commissions Bonus Structure Profit Sharing ( Residual 35% split) This compensation will be in the $1,000s and can be in the $10,000s per month. ***Residual income has no cap. Sky is the limit. Commission : The maximum profitability bonus is $3,000 in commission per merchant location. 10 month payout and includes a $1,500 up-front payment. This depends on the accounts profitability. Benefits: Profit Sharing Travel reimbursement Schedule: Monday-Friday Supplemental pay types: - Bonus opportunities - Commission pay - Signing bonus
Join Our Team at Secure Cash, LLC! We are an established armored trucking company seeking a motivated and detail-oriented dual-role Bookkeeper and Office Assistant to support our financial and administrative operations. If you have a passion for numbers and enjoy working in a fast-paced environment, we want to hear from you! Key Responsibilities: Bookkeeping Duties: Maintain accurate financial records, including accounts payable and receivable. Prepare and process invoices, payments, and expense reports. Reconcile bank statements and ensure accurate cash flow management. Assist with payroll processing and ensure compliance with relevant regulations. Prepare monthly financial statements and reports for management review. Assist with budgeting and forecasting activities. Ensure all financial transactions are recorded in compliance with company policies and applicable regulations. Manage vendor and customer accounts and maintain positive relationships. Office Assistant Duties: Answer phones and greet visitors in a professional manner. Provide administrative support to management and staff, including scheduling meetings and maintaining calendars. Organize and maintain office filing systems, both electronic and paper-based. Assist with the preparation of reports, presentations, and correspondence. Order office supplies and manage inventory levels. Support the onboarding process for new employees, including preparation of paperwork and orientation. Help maintain a clean and organized office environment. Perform other duties as assigned by management. Qualifications: High school diploma or equivalent; associate degree in accounting or related field preferred. Proven experience in bookkeeping or accounting, preferably in a similar industry. Proficient in accounting software (e.g., QuickBooks) and Microsoft Office Suite (Excel, Word, Outlook). Strong attention to detail and accuracy. Excellent organizational and multitasking skills. Ability to communicate effectively, both verbally and in writing. Strong problem-solving skills and the ability to work independently. Knowledge of compliance regulations in the armored transportation industry is a plus. Working Conditions: · Office environment within an armored trucking company. · May require occasional overtime or flexibility in hours. What We Offer: Competitive salary [$64,350 to $70,000] Comprehensive benefits package A supportive and dynamic work environment Opportunities for professional growth and development Secure Cash, LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Overview We are seeking an assistant office admin experienced in construction management to join our team. The ideal candidate will oversee the daily operations of our office, ensuring efficiency and effectiveness in all administrative tasks. Responsibilities - Coordinate office activities and operations to secure efficiency and compliance with company policies pay - Manage phone calls and correspondence (e-mail, letters, packages, etc.) - Create and update records and databases with personnel, financial, and other data - Track stocks of office supplies and place orders when necessary Qualifications In-depth understanding of construction processes, terminology, and project management workflows. Familiarity with construction documents such as blueprints, permits, bids, contracts, and compliance reports. Must be familiar with Passport, CIS, and City Records Proven experience managing daily office operations, including scheduling, filing, and supply management. Proficiency in using office software (MS Office Suite, Google Workspace) and construction management software (Procore, Buildertrend, etc.). Experience in managing budgets, processing invoices, purchase orders, and coordinating with accounts payable/receivable. Strong communication skills for interacting with contractors, clients, project managers, and stakeholders. Ability to coordinate and schedule meetings, site visits, and project timelines across multiple teams. Proven ability to manage multiple tasks and deadlines in a fast-paced construction environment. Experience supporting project managers in coordinating timelines, milestones, and deliverables. Strong knowledge of vendor compliance and insurance tracking.
Hawk Overseas: Your Gateway to Global Trade Excellence As a leading export company, Hawk Overseas takes pride in offering a comprehensive range of services that empower businesses to thrive in the world of international trade. Our commitment to facilitating seamless global commerce is unwavering, and here's how we achieve it: Accounts Receivable and Payable Specialist Marketing & Communications NEW YORK PART TIME Energy & Utilities Plus Commission Job Summary We are looking to hire an Account Receivable Specialist, who will play a critical role in managing accounts receivable and ensuring timely collection of payments, work closely with project managers and finance teams to maintain positive client relationships while efficiently handling collections and resolving any related issues. - Minimum Qualification : High School *Experience Level : Mid level - Experience Length : 0-1 - 20 years or older - Legally capable and responsible - Ready to work 3-4 hours per week. - With PC knowledge e-mail and internet experience (minimal) Job Description/Requirements Responsibilities: • Monitor and manage accounts receivable to ensure timely collection of outstanding invoices. • Contact clients to follow up on overdue payments via phone, email, mail . • Maintain accurate records of communication and payment status in the company’s financial systems. • Collaborate with project managers to resolve any billing discrepancies or client disputes. • Prepare and send regular statements and reminders to clients. • Develop and implement strategies to improve collection processes and reduce days sales outstanding (DSO). • Provide reports on collection activities and outstanding accounts to management. Requirements: • Proven experience in collections, accounts receivable, or a related financial role. • Strong communication and negotiation skills. • Proficiency in financial software, CRM, and Microsoft Office Suite. • Ability to work independently and manage multiple priorities in a fast-paced environment. • Excellent problem-solving skills and attention to detail. • Experience in a project-driven organization is a plus. Benefits: • Competitive salary and benefits package. • Opportunities for professional growth and development. • A collaborative and supportive work environment. Hiring manager Pawlowski
POSITION DESCRIPTION Position: Program Manager Program: VITA Tax Program Reports to: Program Director Salary Range: $60,000 to $65,000 Posted: March 30, 2024 Start Date: Immediately Full – Time- Vita Tax Program About Ariva MISSION: Our mission is to bring economic justice, opportunity and inclusion to our Bronx neighbors and other underserved communities across New York City. VISION: We envision a world where all New York City residents experience economic justice, financial inclusion, and the opportunity to build financially empowered and prosperous lives. We offer free comprehensive financial capabilities services and free income tax assistance at locations around New York City. Information on our projects and programs Position Description The Program Manager is part of Ariva’s management team and has lead responsibility for the management and performance of one year round VITA tax site and up to six seasonal tax sites. The Program Manager has direct supervision of two to three permanent staff and about twelve seasonal employees. The manager is responsible for ensuring that the sites within their portfolio meet all internal and external contract goals. Ariva is one of the most established non-profit free tax assistance organizations in the Bronx. We are an IRS sponsored VITA program and a Certified Acceptance Agent for ITINs. The program serves over 8,000 New Yorker each year at about ten seasonal and three year round locations. The tax team is composed of 5 full-time year-round staff, 20-25 seasonal staff and about 100 hundred volunteers. This job involves frequent local travel to sites around NYC and requires some evenings and weekend hours over the course of the year. During the main filing season (January-April), the Program Manager can expect to work most evenings and Saturdays. Face-to-face in-person service is an essential component of this position. All staff must be vaccinated and must follow the health and safety procedures in our offices. This position is 100% in person. The average work week is 45 hours, more during the income tax filing season and other busy times of year. Ariva is a growing organization, and this position offers the opportunity to grow with us. Responsibilities The Program Manager has full responsibility for the tax sites in their portfolio. The Program Manager directly oversees projects and tax sites and supervises line staff. They also provide coverage as needed in the absence of site staff to ensure seamless and efficient operations of the tax sites. The Tax Program is a VITA program highly regulated by the IRS. The Program Manager ensures that all aspects of the tax sites in their portfolio are fully compliant with all IRS VITA program requirements. Ariva is also a Certified Acceptance Agent for ITINs. This IRS program also has stringent compliance requirements and, in addition, has extensive record keeping requirements. If ITINs are accepted at any of their locations, the Program Manager is responsible for ensuring that Ariva is at all times fully compliant with the requirements of the ITIN program. Responsibilities Specific responsibilities include, but are not limited to: Primary Responsibilities · Tax site performance monitoring and reporting. Ensuring the tax sites at all times meet all IRS and local funders requirements, including but not limited to the ten IRS Quality Site Requirements. · Recruitment, mentoring, retention and supervision of site coordinators and seasonal staff. · Oversight of community outreach campaigns and marketing to support a client pipeline at assigned sites. Maintaining an up-to-date client story bank. · Cultivation and engagement of community partners, financial services partners, and other host partners in the communities where the tax sites are located · Coordinating program integration activities with Ariva’s financial counseling program. · Ensuring a highly professional and client-centered environment at all of Ariva’s tax sites. · Ensuring the tax sites have at all times adequate equipment, technology and supplies and safeguards in place to preserve the privacy and safety of client data. Duties include securely maintaining an equipment inventory of laptops and peripherals, and ensuring the software is up to date, including security and antiviral software. · Participate in weekly Ariva management team meetings. Additional Responsibilities The Program Manager will also have lead responsibility for at least one of the following initiatives: · Direct Ariva’s ITIN program. Ensure that Ariva’s ITIN program is fully compliant with all IRS requirements. · Oversee Ariva’s Senior Citizen Tax Initiative, a program focused exclusively on the tax needs of seniors in our communities. · Oversee Ariva’s tax time savings and asset building initiatives. The assigned manager has lead responsibility in identifying, implementing and monitoring tax time savings efforts at our sites Supportive Responsibilities In addition to the above lead responsibilities, the Program Manager will work closely with and provide support to the Program director in the following: · Contract management. · Reviewing and approving communications content, including website information and social media content related to the tax programs Core Competencies: Minimum three years of experience in managing VITA sites. Seasonal site experience is acceptable. · A demonstrated commitment to and experience working with low-income people and in low-income communities. · Extraordinary customer service skills and high standards of professionalism. · Skilled in managing, motivating and supporting staff and volunteers. · Strong project management skills; ability to simultaneously manage several busy tax sites. · Cultural competence to provide services to the diverse members of our community. · Ability to identify and build new relationships and manage existing ones with community partners. · Computer-literate; comfortable with data management, data entry, and reporting. · Very strong written and verbal communication skills. · Familiarity with CRMs, especially Salesforce and tax software (currently TaxSlayer) · Contract or grant management experience and skills. · Able to work in person and engage in frequent local travel to visit multiple tax sites, primarily in the Bronx. · Willing and able to be flexible in their work schedule; able to accommodate evening and weekend hours to support the tax sites. Depending on project portfolio, additional competencies may be required in: · Services to seniors · ITIN preparation · Asset building and tax time savings. In addition to the above core competencies, the ideal candidate would also have · Basic knowledge of individual income tax returns · Familiarity with social media and some or all of the following applications; Salesforce, Constant Contacts, Wordpress. Salary: $60,000 to $65,000/year, depending on experience. Ariva offers full-time employees subsidized health and dental insurance, generous paid time off and other benefits. This posting will remain open through August 30th, 2024. "Ariva is an Equal Opportunity Employer"