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Job Description Airport Lounge Food and Beverage Runner (JFK) Pay: $22.00 per hour Job Summary The Food and Beverage (F&B) Runner provides best-in-class guest service to our guests and is responsible for engaging with guests for the servicing of all food and beverage items at the Sapphire Lounge by The Club located in the John F. Kennedy International Airport. The F&B Runner delivers all food and beverage mobile orders directly to the guests' table, ensuring timely service and food quality. Basic Skills • Hospitality Focus – focus on guest satisfaction and providing memorable experiences. Generous, friendly, and warm spirited., • Guest Experience- Maintains a friendly, cheerful, and courteous demeanor at all times ensuring highest level of guest experience in an elevated environment while accurately answering inquiries from guests., • Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times., • Reading Comprehension – Understanding written sentences and paragraphs in work related documents., • Speaking – Talking to others to convey information effectively., • Writing – Communicating effectively in writing as appropriate for the needs of the audience., • Conflict Resolution – deescalate situations in a professional and courteous manner., • Ensures a positive guest experience for all guests and resolves guest complaints in a manner consistent with policy, and with guest satisfaction in mind, • Act as the contact point between Front of the House and Back of the House staff, • Communicate food orders to chefs, paying attention to priorities and special requests (e.g. food allergies), • Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins, • Serves food and beverage items using established rules and sequence of service in a timely and safe manner, • Check in with guests and take additional orders or refill water, as needed, • Inform restaurant staff about guest’s feedback or requests, • Maintains knowledge of all food and beverage offerings., • Remove dirty dishes and utensils, • Answers guests’ questions about ingredients and menu items, • Ensures timely and safe delivery of food and beverage items ordered/requested by guests, • Assists with cleaning rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, break rooms if assigned by a manager, • Demonstrates the ability to interact with guests and coworkers in a friendly, enthusiastic, and outgoing manner, • Ability to effectively and pleasantly present information in one-on-one and group settings to guests and other team members of the Company, • Requires ability to maintain composure under pressure and awareness of surroundings and cultural differences, • Requires ability to maintain a presentable and polished appearance in keeping with service standards in a best-in-class environment, • Understanding of hygiene and food safety rules, • Physical ability and stamina to carry heavy trays and stand for long hours, • Availability to work various shifts, including weekends, • Multi-tasking abilities, • Good oral communication skills, • Ability to handle the stress of a face-paced work shift up to ten (10) hours, • Requires the ability to lift and / or move up to 40 pounds, • Requires the ability to walk, bend, twist, and stand to perform normal job functions, • Report on work on a regular and timely basis, • Able to work rotating shifts including weekends and holidays, • Medical Insurance (Health, Dental, Vision), • Disability Insurance, • Vacation and PTO, • 401K Plan with generous Company Matching, • Employee Assistance Program (EAP) Hyde Park Hospitality (HPH) is a young—but dynamic and fast-growing—company built on deep roots in the food business. HPH earned Crain’s Fast 50 Award in 2025 for being one (ranked 35th) of the fifty fastest growing businesses in the Chicago-area! We provide services ranging from airport concessions, management staffing, brand licensing, to contracted food and facilities management. With a 75% diverse senior management team, HPH values diversity and welcomes everyone with necessary qualifications and experience, regardless of race, gender, sexual orientation, age, disability, veteran status, and any other protected status, to apply. Learn more about us at hph-us.com.

Job DescriptionUpstream Hospitality Group is an ever-growing hospitality group that has a wide variety of tastes with a common theme holding them all together: creativity, progression, and originality. When going against the current (upstream), you set yourself apart from the rest, and that is what we strive to do in the most positive way. We're look for Expeditor/ Food runner whos fast on their feet, team-driven, and ready to bring positive energy to every shift. Who You Are Youre a team player who thrives in a fast-paced, high-energy environment. You communicate clearly, stay organized under pressure, and are always ready to jump in wherever the team needs support. What Youll Do • Ensure timely, accurate, and professional delivery of food to guests., • Confirm every dish meets presentation and preparation standards before it leaves the kitchen., • Review orders for special instructions, dietary needs, and modifications., • Communicate guest feedback, concerns, or additional requests to servers and managers., • Greet guests warmly and contribute to an outstanding dining experience., • Support the front-of-house and back-of-house teams by staying proactive and engaged., • Follow all food safety, sanitation, and workplace policies., • Assist with additional duties to help the team and maintain smooth restaurant operations. What Well Need From You • Ability to carry multiple plates, trays, and beverages safely and efficiently., • Strong attention to detail and ability to multitask in a fast-paced environment., • Excellent communication skills., • Comfortable working nights, weekends, and holidays., • Physical ability to lift up to 50 lbs and stand/walk for the duration of your shift., • A positive attitude and commitment to being a reliable team member.We're proud to attract hospitality-driven talent, from those building long-term careers in the industry to those who simply love the work and want to earn extra income doing what they enjoy. Career Growth & Development We promote from within and provide real opportunities for advancement.Competitive Salary & Bonus Structure We reward high performance and leadership. Work with Passionate People Join a team that cares deeply about hospitality and loves what they do. Be Part of Something Bigger Help build the future of Tap Room and leave your mark on the hospitality industry. Disclaimer: This position description is not intended and should not be construed as an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended, however, to accurately reflect those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. Upstream Restaurant Group Inc an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Company parties, • Competitive salary, • Employee discounts, • Flexible Scheduling, • Competitive Compensation Responsibilities: • Greet and assist customers in placing orders, providing menu information, and offer recommendations, • Communicate food orders to the kitchen staff, • Process orders accurately and efficiently, utilizing our point of sale system, • Maintain a clean and organized counter area, ensuring a visually appealing and welcoming environment, • Wipe down tables, chairs, and other surfaces, • Adhere to all health and safety rules and regulations, • Experience as a busser, barback, food runner, counter associate, or similar position is preferred, • Familiarity with food safety guidelines, • Ability to work in a fast-paced environment, • Ability to stand for long periods and lift up to 30 pounds, • Friendly and outgoing personality, • Availability to work evening and weekend shifts