Orlando
Reports to: General Manager/Regional Manager Job Summary: In the absence of the salaried Manager, the Key Hourly ensures adherence to Duffy's brand standards, employment policies, health and safety standards and financial performance. Major Areas of Responsibility: • Monitors all restaurant operations and conditions to ensure the quality of the product and guest services. This includes employee job performance; food and labor costs, operation of restaurant equipment; food and beverage preparation, storage, and presentation; food and beverage service; cash transactions, comps, or voids, and amounts of cash in drawers., • Analyze data to make operational decisions or activities., • Direct organizational operations, projects, or services., • Direct sales, marketing, or customer service activities., • Prepare staff floor plan or work assignments., • Monitor performance of staff., • Provide basic information to guests., • Document events in the manager's log., • Operates a computer and associated software (MS Office, internet) and computerized cash register., • When needed, may perform the duties of a server, expediter, bartender, line cook, dishwasher busser, or food runner., • Maintain a positive and professional approach to coworkers and customers., • Strong MVP Program knowledge. Requirements: Qualification Standards: • Dependability Job requires being reliable, responsible, and dependable, and fulfilling obligations., • Initiative Job requires a willingness to take on responsibilities and challenges., • Adaptability/Flexibility Job requires being open to change (positive or negative) and to considerable variety in the workplace., • Stress Tolerance Job requires accepting criticism and dealing calmly and effectively with high-stress situations., • Attention to Detail Job requires being careful about detail and thorough in completing work tasks., • Self-Control Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations., • Integrity Job requires being honest and ethical., • Cooperation Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude., • Concern for Others Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job., • Social Orientation Job requires preferring to work well with others rather than alone. Essential Functions: • Stand for long periods of time., • Use both hands and all fingers to handle, control, grasp, move, assemble or feel objects, tools, or controls., • Repeat the same movements., • Walk or stand for long periods of time., • See details of objects that are less than a few feet away., • See details of objects that are more than a few feet away., • See differences between colors, shades, and brightness., • Understand the speech of another person., • Speak clearly so listeners can understand., • Use stomach and lower back muscles to support the body for long periods without getting tired., • Keep your hand and arm steady while moving., • Move two or more limbs together (for example, two arms, two legs, or one leg and one arm)., • Bend, stretch, twist, or reach out their body., • Be physically active for long periods without getting tired or out of breath., • Focus on one source of sound and ignore others., • Hear sounds and recognize the difference between them., • Use muscles to lift, push, pull, or carry heavy objects., • Use muscles for extended periods without getting tired., • Determine the distance between objects., • Coordinate movement of several parts of the body, such as arms and legs, while the body is moving., • React quickly using hands, fingers, or feet., • Add, subtract, multiply, or divide quickly and correctly., • Multitasking different work activities and shifting attention from one task to another., • Heavy lifting up to 40 lbs.