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Job DescriptionCompany Description VERSANT is a leading force in news, sports and entertainment - home to iconic and trusted brands that inspire, inform, and delight audiences. Our unique combination of content, technology and services enriches the cultural fabric, igniting passions, sparking conversations, and connecting people to what they love most. As an independent, publicly traded company, VERSANT brings together powerhouse cable networks - including USA Network, CNBC, MS NOW (formerly MSNBC), Oxygen, E!, SYFY, and Golf Channel - with dynamic digital and direct-to-consumer brands such as Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. Together, these businesses reflect our commitment to delivering exceptional experiences across every screen and service. VERSANT is an industry-changing media company fueled by innovation and an entrepreneurial spirit. With a strong foundation and a forward-looking vision, VERSANT empowers creativity, embraces change, and drives connection in an ever-evolving world. Job Description Reporting to the Sr. Director, DTC Business Operations, the Director of Community will build and steward the MS NOW member community as part of MS NOW’s direct-to-consumer product. This role will work closely with editorial, product, and customer care and will lead community programming, culture, and engagement. This Director of Community will be responsible for shaping a safe, mission-aligned, and participatory community that deepens member connection to MS NOW’s journalism, talent, and values. The ideal candidate is a hands-on builder who thrives in fast-moving environments, exercises strong judgment, and is comfortable working closely with editorial teams during live and sensitive moments. This role will help define how community functions as a core pillar of the MS NOW product. Responsibilities: • Build and maintain a community programming strategy that drives participation, habit, and belonging across the MS NOW platform, • Own the community programming calendar, including prompts, discussions, AMAs, live Q&As, and event-driven moments, • Work closely with editorial and production teams to align community activity with coverage priorities and live programming, • Define, maintain, and evolve community guidelines to support safe, productive political conversation, • Own moderation strategy, including vendor tooling, configuration, and escalation workflows, • Serve as the primary point of contact for community-related questions originating from product, lifecycle, editorial, legal, and standards teams, • Act as the voice of the member by synthesizing community sentiment, themes, and feedback into clear insights, • Deliver regular reporting on community health, engagement, and emerging risks, • Manage and mentor Community Specialists and help scale the team as the community grows, • Provide leadership and judgment during live, breaking, or sensitive news momentsQualifications, • 7+ years of experience in community, audience engagement, or editorial-adjacent roles, • Experience working closely with editorial teams in media, news, or mission-driven organizations, • Strong judgment and comfort operating in sensitive or high-visibility environments, • Proven ability to build programs, processes, and workflows in new or evolving products, • Clear communicator who works effectively across highly matrixed teams, • Experience with community platforms, moderation tools, or audience engagement systems, • Must be willing to work in New York, NY. Salary Range: $145,000 - $185,000, bonus eligible. Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with a VERSANT Media employee at one of our locations prior to a hiring decision. VERSANT Media's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to . VERSANT Media is committed to fair and equitable compensation practices. We include a good faith pay range for each position to comply with applicable state and local pay transparency laws and to promote equity across our organization. Actual compensation will be based on factors such as the candidate's skills, qualifications, experience, and location and may include additional forms of compensation and benefits such as health insurance, retirement plans, paid time off, etc. VERSANT Media is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at VERSANT via-email, the Internet, or in any form and/or method without a valid written Statement of Work in place for this position from VERSANT's Talent Acquisition team will be deemed the sole property of VERSANT. No fee will be paid in the event the candidate is hired by VERSANT as a result of the referral or through other means.

Job Description POSITION SUMMARY The Volunteer program director is responsible for centrally overseeing the It’s My Park (IMP) program, a hands-on beautification initiative that brings people together to make meaningful improvements in local green space. PfP engages community, corporate, and non-profit partners to produce approximately 1400 IMP projects annually with 28,000 volunteers. The director is responsible for a team of six full time permanent employees and up to three seasonal employees, including two direct reports, who handle engagement, project planning and logistics, on-site project management, supply and material purchasing and distribution, and program development and procedures. The director works collaboratively with the other PfP directors to lead program-wide goal setting and ensure synergy, advances strategic priorities related to It’s My Park and other volunteer initiatives, ensures consistency and cohesion in program execution, develops standard operating procedures and new program innovations, contributes to fundraising and sponsorship strategy, informs data collection and management, and provides hands-on and administrative support to the Volunteer team. The director coordinates across CPF and NYC Parks, as well as with external partners. COMPENSATION: $78,000 - $88,000 per year RESPONSIBILITIES • Under general direction, with latitude for the exercise of independent initiative and judgment, perform difficult and responsible supervisory, analytic, and specialized administrative and management work., • Work cross collaboratively with divisions within PfP, CPF and NYC Parks staff to cohesively plan and execute It’s My Park and other volunteer engagement and recognition activities ensuring consistent and standardized practices, • Lead a team of full time and seasonal staff, providing vision, timelines, goals and expectations, • Create and manage program budgets, expenses, purchasing, and revenue tracking related to It’s My Park and other volunteer initiatives, • Oversee the coordination of citywide volunteer events, • Develop, maintain, and consistently evaluate program processes and policies. Take initiative to suggest optimizations as necessary., • Work with and advise other divisions and peer organizations on volunteer engagement, • Manage critical sponsorship and fundraising efforts in coordination with CPF to ensure high quality engagement and revenue goals are met, • Document and evaluate program success and develop new program initiatives, • In coordination with PfP data and evaluation coordinator, manage data tracking in CRM system, create reports and presentations on program data, • Manage program promotion to increase volunteer participation and build new partnerships by use of marketing materials and web event listings in coordination with PfP, CPF, and Parks press, marketing and digital media teams, • Lead and support PfP, CPF and Parks priority programs and initiatives as directed, including program operations and events/projects that advance strategic priorities, • A baccalaureate degree from an accredited college and six years of experience in community work or community centered activities in an area related to the duties described above; Master’s degree preferred., • Strong supervisory experience, • Meticulous attention to detail and process, thoroughness, and task focus while managing multiple tasks under pressure and within firm deadlines in a fast-paced environment; excellent project management skills, • Highly collaborative, motivated, resilient, flexible, and proactive; ability to work independently with high degree of initiative, organization, and follow-through, • Comfortable dealing with financial, confidential, and sensitive information, • Experience with Partnerships for Parks, public-private partnerships and/or in the park management sector, • Excellent management, administrative, and communication skills including the ability to comprehend and communicate complex and nuanced information; excellent people skills, • Excellent data analysis and evaluation skills, great attention to detail, • Fundraising and/or corporate sponsorship experience, • Experience creating and executing special events and volunteer engagement programs, • Knowledge of agency operations and volunteer management, • Valid New York State driver license, • Available to work evenings and weekends At City Parks Foundation (CPF), we are dedicated to invigorating and transforming New York City parks into dynamic, vibrant centers of urban life through arts, environmental education, sports, and community building programs for all New Yorkers. Our ethos is simple: we believe thriving parks mean thriving communities. Community engagement includes Partnerships for Parks, a public-private program of City Parks Foundation and NYC Parks, which supports and champions a growing network of community leaders who care and advocate for the transformation of our neighborhood parks and the Parks and Open Space Partners-NYC coalition of conservancies and alliances. We also administer the NYC Green Fund, a regranting program for parks and open space nonprofits and grassroots organizations. We produce SummerStage, the iconic free, outdoor performing arts festival in NYC, presenting world-class artists from across the globe and our own neighborhoods on our mainstage in Central Park and in local parks in all five boroughs, and our Swedish Cottage Marionette Theatre and roving PuppetMobile present marionette puppet theater throughout New York City. We connect youngsters to nature in the urban environment through progressive, experiential teaching. Using parks as classrooms, we provide learning experiences and hands-on activities in urban forests, coastal areas, and gardens. Free golf, tennis, track & field, soccer, and fitness programs bring high-quality instruction and equipment into areas where few organized athletic opportunities exist. We offer leveled training, year-round scholarship coaching, and special pro events. Applicants must be authorized to work in the United States. City Parks Foundation does not offer visa sponsorship. Powered by JazzHR 5eOeuJp0SE

Job Description POSITION SUMMARY As the SDR Community Fellow, you will work with Catalyst staff and community leaders to help fortify community efforts in building safe, positive, and engaging park programs and community culture and collaboration in Sara D. Roosevelt Park, where some of our city’s most intractable issues challenge community and park staff leadership. This position is not for the faint of heart. The challenges in this park are real and persistent. And yet, the community of NYC Parks staff, community park groups, and community leaders is truly exemplary. Please scan recent media pieces that highlight some of the challenges in this park. The Catalyst Organizing Fellow is expected to work as part of a team and will support the Catalyst Director, Operations Manager, and other PfP staff on occasion. COMPENSATION: $25 per hour (15 - 20 hours per week) RESPONSIBILITES: The Fellow will work with a primary focus on Sara D. Roosevelt Park in lower Manhattan. Responsibilities will generally fall along this order of duties. Canvassing, Outreach, and Community Coordination (30%) • Conduct onsite/neighborhood outreach, flyering, and survey distribution in the park and surrounding neighborhoods to galvanize community involvement in existing and new park efforts, • Make phone calls and emails to group members and the public to promote attendance and / or participation for meetings, events, public forums, • Promote park group events and Catalyst initiatives in the communities surrounding the park to increase engagement and attendance, • Serve as a visible, in-community and park presence, acting as an effective liaison between community partners and NYC Parks, CPF and other organizations, mindful of the needs and interests all all partiesEvent Support and Execution (25%), • Provide day-of event support on weekends, evenings, and weekdays including managing sign-ins & attendance, supporting with table and chair set-up, picking up event materials & supplies, and other event logistics, • Attend community events and other activations to connect community members to Catalyst and park group programs and services, • Document events via photos, video, surveys, and other measuresResearch and best practice finding (25%), • Survey New York and other cities’ practices to find promising models that promote community revitalizing efforts in parks and public spaces, especially in public spaces where there are vulnerable populations of drug users, sellers, and unhoused community members’ needs are met while the social, community, and recreation needs of other park stakeholders and users are also met., • Synthesize and report on these best practices to help make recommendations on promising initiatives that can take place in SDR Park.Reporting, Data & Metrics Tracking (15%), • Conduct qualitative and quantitative assessments to measure community and Partnerships for Parks impacts, • Track & report outreach, engagement, and attendance metrics, • Support Catalyst Director, Operations Manager and Catalyst team with tracking organizing work in database - maintain individual and organizational records, input outcomes and other data setsMiscellaneous (5%), • Support ongoing Partnerships for Parks/City Parks Foundation/NYC Parks initiatives as needed, working collaboratively and effectively as needed. Tasks and assignments will come from all three areas of our organization. Catalyst team members are accountable to and receive direction/assignments from each area of our public/private program, • Knowledgeable, committed to, and familiar with community organizing practices, • Experienced in outreach, community event promotion and engagement, flyering, door-knocking, • Experience with social initiatives/interventions where strategic consensus building around polarizing issues (public drug use, drug selling addiction, and support to unhoused people in public spaces) can be challenging, • Ability to research, synthesize, and make recommendations as to best park practices where vulnerable populations of drug users, sellers, and unhoused community members’ needs are met while the social, community, and recreation needs of other park stakeholders and users are also met., • Ability to take direction from Catalyst team members and established park group and community leaders. Be an excellent, active listener and communicator, verbal and written communication are also both important, • Demonstrable ability to work with diverse constituencies, including a comfort with vulnerable NYC community members, • Willingness and ability to consistently engage with stakeholders through in-person and digital engagements, including frequent and regular, on-site work in Sara D. Roosevelt Park, • Flexibility to work significant hours during evenings and weekends in addition to some regular business hours, • Motivated, resourceful, and creative self-starter with a passion for sustainable community engagement, • Confident working both individually and as part of a team, • Effective public speaking and listening skills. People skills are important with this position, • Responsible and detail-oriented, • Understanding and ability to effectively represent and advance NYC government programs and policies. Clarity at all times we are working with and at the behest of NYC Parks and NYC government, • Catalyst is traditionally a place-based, on-the-ground engagement effort and requires:, • Physical ability to lift up to 40lbs and participate in physical activities required in the job. This includes the ability to provide direct support in leading stewardship, landscaping and beautification projects in parks plus a range of community and park events, including transporting, setup and breakdown of event materials, • Driver’s license strongly preferred, • Bi or multilingual strongly preferred ABOUT CITY PARKS FOUNDATION At City Parks Foundation (CPF), we are dedicated to invigorating and transforming New York City parks into dynamic, vibrant centers of urban life through arts, environmental education, sports, and community building programs for all New Yorkers. Our ethos is simple: we believe thriving parks mean thriving communities. Community engagement includes Partnerships for Parks, a public-private program of City Parks Foundation and NYC Parks, which supports and champions a growing network of community leaders who care and advocate for the transformation of our neighborhood parks and the Parks and Open Space Partners-NYC coalition of conservancies and alliances. We also administer the NYC Green Fund, a regranting program for parks and open space nonprofits and grassroots organizations. We produce SummerStage, the iconic free, outdoor performing arts festival in NYC, presenting world-class artists from across the globe and our own neighborhoods on our mainstage in Central Park and in local parks in all five boroughs, and our Swedish Cottage Marionette Theatre and roving PuppetMobile present marionette puppet theater throughout New York City. We connect youngsters to nature in the urban environment through progressive, experiential teaching. Using parks as classrooms, we provide learning experiences and hands-on activities in urban forests, coastal areas, and gardens. Free golf, tennis, track & field, soccer, and fitness programs bring high-quality instruction and equipment into areas where few organized athletic opportunities exist. We offer leveled training, year-round scholarship coaching, and special pro events. Applicants must be authorized to work in the United States. City Parks Foundation does not offer visa sponsorship. Powered by JazzHR koE0rqKjb1

Job DescriptionJOB SUMMARY The Department Case Manager supports individuals receiving OPWDD and other Regulatory Agencies to ensure the foundation necessary to achieve their highest level of independence as they transition into adulthood. Through person-centered planning, service coordination, and ongoing case management, the Case Manager facilitates access to social, vocational, and community-based opportunities in collaboration with the agency and external providers. The role includes intakes, enrollment for, afterschool and weekend respite services, day habilitation, camp, employment services, and community engagement. ABOUT YOU The Case Manager is responsible for the development, implementation, and ongoing monitoring of individualized service and habilitation plans in accordance with OPWDD/and other Regulatory Agencies. This includes ensuring services promote individualization, independence, inclusion, and productivity, as well as coordinating supports among internal agency departments, families, and external service providers to ensure continuity and quality of care. The Case Manager will work with the Department Senior Director to ensure all enrollment, reporting and compliance documentation is completed in a timely manner for all current and future programs. WHAT YOU’LL DO • Oversees client care by assessing treatment needs during the intake and enrollment process; developing, monitoring, and evaluating individualized treatment plans; facilitating interdisciplinary collaboration; and monitoring staff performance., • Manages the admission of new clients by reviewing records and applications and conducting comprehensive orientations., • Determines client needs through intake interviews; coordinating therapeutic, medical, psychosocial, and psychiatric evaluations; and reviewing clinician evaluations, treatment objectives, and care plans., • Establishes and coordinates treatment programs by developing schedules and routines; overseeing service delivery; and arranging necessary resources, including transportation and escorts., • Monitors ongoing cases by tracking attendance; evaluating treatment effectiveness and client responses; advocating for services and entitlements; securing additional resources; and offering ongoing client support., • Maintains accurate and compliant client records by reviewing case documentation and systematically recording significant events and progress updates., • Communicates client progress through weekly interdisciplinary meetings and formal evaluations; disseminates outcomes, barriers, and contributing treatment factors to clinical teams and families., • Facilitates client transition by reviewing and strengthening transition plans; coordinating post-transition services; educating and training family members; and providing appropriate community resources., • Improves treatment outcomes by analyzing, evaluating, and redesigning programmatic operational processes; implementing evidence-based improvements; and updating policies and procedures accordingly., • Prepares comprehensive reports by collecting, analyzing, and summarizing treatment outcomes, performance metrics, and trends; compiling statistical data; and completing grant and subsidy applications., • Maintains professional expertise by engaging in continuing education, reviewing professional literature, networking with peers, and participating in relevant professional organizations., • Must have a valid NY State Driver’s License, • Experience within a human service-related environment., • 2 years’ experience working with the Special Needs Population, • Preferred BA/BS degree in Special Education, Social Work, Psychology- or any other Human Service-related fieldSALARY, • Full-time ABOUT US The Jewish Community Center of Staten Island was founded in 1929 with the goal of creating a home for the Jewish community by offering social, recreational, and educational activities. Over time, that mission expanded to help anyone who walked through the doors of any of our facilities. The JCC has become a true community center—not just for the Jewish community, but for the entirety of Staten Island. Programs serve the needs we see in our community and are constantly expanding to meet new demand. We serve people of all walks of life, from young children to seniors and everyone in between. The JCC is proud to offer services that help improve the quality of life for people on Staten Island and beyond. We strive to help those in need as well as provide recreational and educational opportunities for our members.The JCC of Staten Island is dedicated to encouraging harmony throughout the community by providing facilities and programs that are open to all regardless of race, religion, creed, color, national origin, sex, age, disability, marital status, sexual orientation, or political affiliation. Everyone is welcome at the JCC. Powered by JazzHR TEl0YqbGPr

Job Description About Us This organization is building a parallelized layer 1 blockchain. By re-writing the most widely adopted execution environment in Web3, it is setting a new standard in blockchain performance and scalability. Applications benefit from both the performance of web2 and the decentralization and sovereignty of web3. For more detailed information, visit the official website. About the role We are hiring our first Director of AI - the person who transforms how the organization works by embedding AI into the daily operating fabric of every team. This is not a research role or a content role. It's a strategy and execution role: you will audit how work gets done, identify where AI can meaningfully accelerate it, and build the workflows, prompts, and systems that make those gains permanent and scalable. You'll start by working closely with founders and leadership, shipping quick wins in the first two weeks and a full AI playbook within 90 days. Over time, you'll become the organizational standard-bearer for AI adoption, the person everyone comes to when they want to work faster and think sharper. The right candidate has already built this kind of system for themselves or for a previous organization and can prove it. Responsibilities Workflow Audit & Opportunity Mapping Conduct a rapid audit of current AI usage and operational workflows across the organization, identifying the highest-leverage opportunities for improvement Build a prioritized roadmap of AI implementation opportunities ranked by time savings, output quality, and strategic impact Identify recurring bottlenecks in research, reporting, communications, and decision-making that are strong candidates for AI-assisted automation or augmentation Prompt Engineering & Workflow Design Design, test, and iterate on prompts and prompt chains that deliver reliable, high-quality outputs for specific business functions (research synthesis, executive briefings, partner outreach, content drafts, etc.) Build and document repeatable AI workflows for core operating functions including reporting, analysis, planning, and communications Develop systematic evaluation criteria for AI output quality and reliability, so the organization knows when to trust AI outputs and when to verify Maintain a living prompt library organized by function, with version history and performance notes Automation & Systems Building Implement AI-driven automation for recurring processes including reporting pipelines, research summaries, meeting prep, and post-meeting follow-through Integrate AI tooling across the organization's existing stack (Slack, Notion, Monday.com, Google Workspace, etc.) to reduce manual handoffs and eliminate repetitive work Evaluate and recommend new AI tools and platforms, with a clear framework for build vs. buy vs. configure decisions Identify where agentic workflows can replace multi-step manual processes and scope those builds Enablement & Organizational Adoption Train founders, leadership, and cross-functional teams on AI tools, workflows, and best practices, meeting each team where they are and making adoption feel obvious, not obligatory Build and maintain the organization's AI playbook: a living, searchable reference that codifies best practices, approved prompts, and role-specific workflows Create lightweight documentation and training materials that allow any team member to self-serve on core AI workflows without needing ongoing support Measurement & Iteration Track and report on key AI adoption metrics: hours saved on recurring work, output quality and consistency, team workflow adoption rates, and number of processes meaningfully improved or automated Run a continuous improvement loop, ship, measure, learn, and iterate on all AI workflows based on real usage data and team feedback Report directly to founders on AI impact and the organizational adoption roadmap What We're Looking For Professional experience with deep, hands-on daily usage of AI tools in real work contexts - you've built systems that demonstrably improve the quality and speed of your own work, and you can show them Hands-on experience with agentic frameworks Proven track record of implementing AI workflows in real organizations with measurable impact - not pilots, but production systems that teams actually use Strong prompt engineering skills: you understand how to structure context, chain reasoning, control output format, and evaluate reliability across models (GPT, Claude, Gemini, etc.) Systems thinker: you see workflows as interconnected processes, not isolated tasks, and you design solutions that scale beyond the immediate problem Exceptional communicator with a track record of translating complex AI concepts into clear, practical guidance for non-technical stakeholders, including C-suite Background in operations, product, strategy, or engineering - you understand how organizations work and where friction lives High ownership mentality: you don't wait for direction and you don't declare victory until it's in production and being used Comfort working in a fast-moving, ambiguous environment where priorities shift and execution speed is a competitive advantage Bonus Points Engineering background or scripting proficiency (Python, JavaScript) - the ability to build lightweight integrations rather than relying solely on no-code tooling Experience in crypto, Web3, or high-growth tech environments where the pace of change is a constant Previous experience building internal AI capability at a startup or foundation, where you owned the function from scratch

Job DescriptionWant to be a part of a team revolutionizing and leading an entire industry with no real competition? The laundry industry is a $40+ billion dollar market, and the Cents platform is making it easier for laundromats, dry cleaners, and all garment care businesses to grow, manage, and understand their business. Backed by top-tier investors like Bessemer, Camber Creek, and Tiger Global, Cents is one of the fastest-growing vertical SaaS companies in the USA, and we're just getting started. Already profitable and growing incredibly quickly each year, we have entered the absolute best stage of being a startup. Cents is a New York-based technology company passionate about transforming the laundry industry and dedicated to enabling new ways of working, earning, and living. Cents is modernizing garment care businesses by providing an all-in-one, business-in-a-box platform to help operators start, manage, and grow their businesses. Our team is full of passionate technology experts obsessed with supporting and empowering SMBs. We feel the unique responsibility and opportunity we have to elevate an industry. We're adding great talent to help achieve this mission, and that's where you come in! Customer Success at our company is working—and working well. Customers are onboarding successfully, relationships are strong, and retention is solid. But we are entering the next phase of growth where we need: • Onboarding is measurable, scalable, and efficient, • Product readiness and activation are clearly defined, • Customer health is predictive, not reactive, • CSM time is spent where it creates the most value, • Customers are segmented intentionally, not accidentally, • Success is measured by Net Revenue Retention (NRR) across software and payments This includes: • Establishing clear definitions of product readiness, activation, and ongoing adoption, • Designing onboarding with measurable outcomes and clear exit criteria, • Ensuring onboarding outcomes set the foundation for long-term success, • Aligning Customer Success, Product, Sales, and Support around shared definitions of customer progress and end-to-end customer experience, • Clarifying ownership across teams—what CS handles, what Support handles, and where Product must improve, • Expand the scope of Customer Success to include broader Customer Experience, spanning Onboarding, Customer Success, and Support alignment, • Own Onboarding and Customer Success outcomes directly, with clear accountability for activation, adoption, and retention, • Maintain a dotted-line partnership with Support—not a direct management responsibility, but accountable for ensuring customers have the right channels, responsiveness, and resolution pathways You will design and implement a segmentation model that defines: • Customer tiers based on revenue, complexity, payment volume, and strategic value, • Engagement models for each tier (high-touch, tech-touch, pooled, automated), • Which customers receive a named CSM, • Objective, not intuition-based, • Predictive, not reactive, • Actionable for CSMsThis includes:, • Identifying leading indicators of churn and expansion, • Integrating both software usage and payments data, • Translating health signals into clear operational actions, • Partnering with Product, Engineering, and Data to surface these insights directly in the tools CSMs use every day You will: • Align CS metrics and incentives around NRR, • Integrate adoption, expansion, and payments growth into CS workflows, • Ensure CSMs are rewarded for long-term customer value, not short-term saves You will: • Coach and develop the Customer Success Director, • Create clear career paths, expectations, and performance frameworks, • Introduce scalable processes and operating rhythms, • Build reliable reporting, forecasting, and executive visibility into the health of the customer baseWhat Success Looks Like:, • Clear definitions of product readiness, activation, and success, • Onboarding that is measurable and scalable, • A trusted customer health model used daily by CSMs, • Account tiering that aligns effort with customer value, • Data-driven digital CS programs that enable scalable one-to-many customer engagement, • AI embedded in CS workflows to surface insights and automate routine actions, • Systems that support account planning, activity tracking, whitespace analysis, and expansion forecasting, • Improved Net Revenue Retention across software and payments, • CSM time focused on the right customers at the right moments, • A Customer Success organization built to scale with the companyWho You Are:, • 10+ years of experience, • You’ve built or scaled Customer Success and onboarding organizations before, • You’ve designed segmentation, health scoring, and NRR models from the ground up, • You’re comfortable operating at both strategic and operational depth, • You know the difference between activity and impact, • You bring structure without bureaucracy, • You respect what’s working—and know when it’s time to evolve itBonus if you have:, • Led CS in a multi-product environment, • Owned revenue-adjacent outcomes, • Partnered closely with Sales, Product, and FinanceThis role offers a base salary range of $200-230K plus a performance-based bonus, bringing on-target earnings (OTE) to approximately $275k. In addition, the role includes a meaningful equity grant. Final compensation will depend on experience and impact.We offer great compensation packages, and comprehensive health benefits, & believe in a strong cohesive team atmosphere. Work from-home office stipend, virtual team events, and access to learning opportunities from our team and network of advisors, and investors are just the starting point.

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From toys to t-shirts, console games, books, and more, our team brings our beloved brands and franchises into the lives of families through products and experiences that can be found worldwide, such as the Disney Store e-commerce platform, Disney Parks, local and international retailers, and Disney

Location: Brooklyn, New York, United States.Experienced HVAC Project Manager with 10+ years overseeing mechanical system design, repair, and maintenance in complex public-sector settings.Certified in HVAC NATE and ISO 9001 with a Mechanical Engineering degree.Proven expertise in HVAC systems, electr

Public Construction Project Manager.Our client is currently a leading General Contractor in the New York City Building and Construction industry.They have been an established for 30+ years focusing on Public, MTA, NYCTA, DDC, Civil/utilities projects throughout New York City.The client has a fast pa

Restoration Project Manager (RPM).You are responsible for managing reconstruction projects from contract through close-out following property damage events such as water, fire, or mold losses.This role is primarily production-focused.Project scope and pricing are typically prepared by a centralized

This role is 85% front desk/administrative in nature, the remaining will be clinical.Provides secretarial and clinical support to physicians and surgeons and performs administrative duties necessary to deliver quality patient care.May schedule appointments for patients.Take detailed clinical phone m

RRD provides marketing, packaging, print, and business services to the world's most respected brands.The company's proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest poss

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

Provides secretarial and clinical support to physicians and surgeons and performs administrative duties necessary to deliver quality patient care.May schedule appointments for patients.Take detailed clinical phone messages for physician or advanced allied healthcare provider.Acquire insurance author

Receptionist + Facility Attendant - Williamsburg or Greenpoint.We're seeking friendly, dependable, and detail-oriented individuals to join our team.This hybrid role blends front-of-house responsibilities with light facilities support.This position requires availability for weeknight evenings and wee

The Medical Receptionist 1 serves as the first point of contact for patients and visitors within a healthcare setting, ensuring a welcoming and efficient experience.This role is critical in managing patient flow by scheduling appointments, verifying patient information, and coordinating communicatio

Medical Administrative Assistant.This role is 85% front desk/administrative in nature, the remaining will be clinical.The Medical Administrative Assistant provides secretarial and clinical support to physicians and surgeons and performs administrative duties necessary to deliver quality patient care

Attend to patients on the phone and in person.Coordinate and organize appointments and documentation to facilitate the smooth running of the healthcare environment and support delivery of quality patient care.Candidate must have medical office experience.Main job tasks and responsibilities:.About us

Duration: 3 months onsite contract.High school education or equivalent preferred.Minimum of one to two years of administrative support experience preferred.Intermediate Microsoft Office skill level or better in Word, Excel, and PowerPoint.Internet search skills as relevant to the position and knowle