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Job Description The Room Attendant ensures that the rooms are clean, neat, and tidy at all times. This involves making sure that the general appearance of the room is not only hygienic but that it is also well decorated to make the room look attractive and very appealing to the guests inhabiting it. ESSENTIAL DUTIES AND KEY RESPONSIBILITIES: All duties and responsibilities are to be performed in accordance with the National Hotel quality of service standards, and policies and procedures. Associates will be required to learn other functions in an effort to attain cross training skill sets that will help grow the overall knowledge of the Guest experience expectations. As someone who has a passion for people, and enjoys a fast-paced environment, a core duty for all Associates is effectively multi-tasking, a quintessential factor to the success of their role. • Ensure that guest rooms are fully stocked, clean and acceptable to customers., • Check with the front desk about guest check-outs each day, and also check the room, as well as the bathroom and closet, to be sure that guests have vacated and removed their belongings from the room., • Check over the inventory of room furnishings after guests depart and if there is any damage to the room or if items have been left behind, it is the duty of the room attendant to report it to his supervisor or hotel management., • Visit guest rooms, stripping the beds and replacing fresh linens and providing clean towels to guests., • Vacuum any carpeted areas of the room and clean floors and upholstery such as couches and chairs., • Provide light cleaning including dusting, vacuuming, cleaning the bathroom, washing windows and mirrors and emptying garbage before new guests arrive., • Clean carefully all your assigned rooms, keeping in mind the details and National Hotel standards., • As associate you have to follow the professional appearance established by The National Hotel, taking great care in your personal appearance., • As a Hospitality Employee you must be willing to assist with all demands within the scope of what is being asked to do. As long as there is no violation of policies and or code of ethics., • Turn in any items that have been left behind by guests and ensure that all appliances, televisions, telephones, and heating and cooling systems are functioning properly., • Often provide complimentary turn-down service for guests, provide them with extra pillows or towels upon request, pick up and drop off dry cleaning, shine shoes and perform seamstress duties., • Ensure guest privacy by being careful only to enter rooms when they are empty so as not to intrude upon guests., • Take every opportunity to impress the guest., • Smile, make eye contact and greet guests immediately upon each encounter., • Wear uniform and name tag with pride, • Be groomed according to The National Standards, • Properly handle special requests, • Anticipate and exceed guest expectations., • Follow correct procedures for entering a guest room., • Keep voices and other noise low on guest floors, especially in the morning., • If necessary, assist guests with their luggage., • Promptly respond to and resolve guest complaints., • Deliver cribs and other requests to guest rooms., • Make sure you do all your assignments during your 8 working hours, it is not permit to leave any dirty room under any circumstance, only if the housekeeping manager agree with special situation like a late c/o at 5pm., • Properly use chemicals, cleaners, and cleaning equipment (reading)., • Participate in deep cleaning., • Assist in other housekeeping or maintenance responsibilities, if needed., • Turns in articles found in public areas to lost and found., • Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests., • Assist other housekeeping staff members in maintaining clean and organized work and public areas., • Take every opportunity to impress the guest., • Promptly respond to and resolve guest complaints., • Anticipate and exceed guest expectations., • Smile, make eye contact and greet guests immediately upon each encounter., • Wear uniform and name tag with pride., • Be groomed according to company standards., • Handle special requests properly., • Follow correct procedures for entering a guest room., • Keep voices and other noise low on guest floors, especially in the morning., • Be an enthusiastic, helpful, and positive member of the team., • Be professional, responsible, and mature in conduct and behavior., • Be understanding of, encouraging to, and friendly with all co-workers and supervisors., • Communicate pertinent information to supervisor and co-workers., • Care for co-workers’ rooms, carts, and equipment., • Respond positively to new ideas., • Accept critical/developmental feedback openly., • Report to work on time., • Give adequate notice of if you are going to miss work., • Work flexible schedule to include weekends and holidays., • At all times projects a favorable image of The National Management Services to the public. MINIMUM REQUIREMENTS & QUALIFICATIONS: Minimum Hiring Requirements: • Must have completed High School or GED Diploma., • Experience as a Room Attendant preferably in a five-star international hotel. Hospitality and Tourism experience preferred. Safety Requirements: All Team members are required to abide by all Safety rules and ensure they perform each task by practicing safe work habits. Any team member who incurs any type of injury is required to report immediately to their immediate supervisor or the Security Officer on duty. • Kneeling- Ability to flex legs at the knee so that individual can lower the body coming to rest on one or both knees., • Handling – ability to grasp, hold, set down, redirect with hands, turn, control, and manipulate objects., • Reaching – Ability to stretch body and extend arms to place or secure objects at a distance above, to the side of or below the normal standing level of the individual., • Squatting – Ability to flex legs at the knees to lower body position., • Crawling – Ability to move about on hands and knees and/or feet by mobilizing those body parts., • Lifting – Ability to use body parts, arms, hands, shoulders and back, to elevate an object above its previous surface level., • Climbing – Ability to ascend steps, ladders, and other vertical and semi-vertical surfaces to reach a higher level., • Repetitive Motion – Ability to use body parts on a regular and continuing basis to repeat the same motions for a reasonable period without resting: Sweeping, Vacuuming, Wiping, Mopping., • Stooping – Ability to flex legs at the knees and move the upper body forward and down. Language Requirements: • Ability to speak English clearly, distinctly, and cordially with guests., • Ability to read and write English in order to understand and interpret written procedures. Physical Requirements: • While performing the duties of this job, the associate is regularly required to sit for long periods of time, stand, walk; full dexterity in use hands to touch, handle, or feel; reach with hands and arms; talk or hear., • The employee must occasionally lift and/or move up to 50 pounds., • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus., • Kneeling- Ability to flex legs at the knee so that individual can lower the body coming to rest on one or both knees., • Handling – ability to grasp, hold, set down, redirect with hands, turn, control and manipulate objects., • Reaching – Ability to stretch body and extend arms to place or secure objects at a distance above, to the side of or below the normal standing level of the individual., • Squatting – Ability to flex legs at the knees to lower body position., • Crawling – Ability to move about on hands and knees and/or feet by mobilizing those body parts., • Lifting – Ability to use body parts, arms, hands, shoulders and back, to elevate an object above its previous surface level., • Climbing – Ability to ascend steps, ladders, and other vertical and semi-vertical surfaces to reach a higher level., • Repetitive Motion – Ability to use body parts on a regular and continuing basis to repeat the same motions for a reasonable period without resting: Sweeping, Vacuuming, Wiping, Mopping., • Stooping – Ability to flex legs at the knees and move the upper body forward and down., • Normal verbal and nonverbal communication, reading, writing. Benefits: We value our team members and are proud to offer a comprehensive benefits package, including: • 401(k) Retirement plan with a match, • Medical, Dental, and Vision insurance plans, • Complimentary parking, • Complimentary meals daily, • Vacation time, • Life insurance, • Paid time off, • Career growth and development opportunities

Job Description The Role… At Soho House, a Public Space Attendant keeps all lobbies and public facilities (such as lobby restrooms, telephone area, the front desk and offices) in a neat and clean condition. The Public Space Attendant at Soho House promote a positive image of the property to members and guests and must be reliable, approachable, acute eye for detail and should also able to address guest requests and problems if they arise. A successful Public Space Attendant (PSA) trustworthy, organized, dependable and passionate about creating and tidy spaces with a great can-do attitude! Main Duties • Responsible for routine walk-throughs and ensuring the overall tidiness, cleanliness and maintenance of the Club, Rooms, Cowshed (Spa) and F&B Spaces (when applicable), • Maintain a clean and tidy property as well as stock and supply designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc.), • Assist housekeeping team with rooms, focusing on deep cleaning procedures, • Adhere to local and government compliance with health and safety regulations to ensure a clean and safe work environment for members, guests and staff by placing proper signage as needed, • Perform and document daily inspection and maintenance activities, • Carry out heavy cleaning tasks and special projects that may include minor repairs and organizing the stock room when shipments arrive, • Proactive in notifying management of occurring deficiencies or needs for repairs, • Proper disposal of refuse as well as maintain storage areas and restock areas and back landing as needed, • Collaborative team member, also reliable to work autonomously and proactively as needed, • Adhere to health and safety policy (I.e. IIPP, worker's comp procedures, and allergy procedures) is always followed as well as implement, monitor and enforce compliance with all Company policies, procedures, and standards and local, state, and federal law as applicable, • Performs other duties as assigned by supervisor/manager Required Skills/Qualifications • At least 1+ year of proven working experience as a cleaner, maintenance and/or housekeeper, • Ability to handle heavy equipment and machinery, • Knowledge of cleaning chemicals and supplies, • Ability to understand and follow written and verbal instructions, • Detail oriented, proactive and positive influence on team and all other staff, • Flexible schedule and ability to work nights, weekends and holidays (when needed) Physical Requirements • Must be able to seize, grasp, turn and hold objects with hands., • Must be able to make periodical fast paced movements are required to go from one part of the property to others., • Must be able to move, pull, push, carry or lift at least 30 pounds., • Must be able to occasionally kneel, bend, crouch and climb is required., • Must be able to perform physical activities such as lifting, cleaning, and stooping., • Must be able to stand, walk, lift, and bend for long periods of time. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match, • Paid Time Off: Full- Time Employees have sick day's + vacation days, • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically, • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability, • Learning & Development: An extensive range of internally and externally run courses are available for all employees., • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all., • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to., • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Free uniforms, • Health insurance, • Opportunity for advancement, • Training & development, • Wellness resources, • Employee discounts, • Flexible schedule, • Vision insurance GENERAL SUMMARY: The Assistant Operations Manager is responsible for assisting and directing members, monitoring incoming inquiries and ensuring proper check in procedures are followed. They actively engage club member base, greet and interact with members, and ensure member satisfaction. The Assistant Operations Manager is also responsible for the dues growth of the club by helping to maintain a friendly, customer service environment and achieving dues results each month. ESSENTIAL DUTIES & RESPONSIBILITIES: Resolve member concerns and complaints in a professional manner within UFC Gym corporate and club parameters. Monitor club facilities for appearance and equipment and resolve or escalate issues that detract from the member experience. Assist in providing direction to janitorial service. Instill a sense of common responsibility and teamwork across club functions to improve the member and team member experience. Ensure all front desk, kids club and Armbar adhere to policies and procedures. Drive club efforts in achieving revenue goals in Dues, Retail, and Juice Bar and ancillary revenue. Responsible for bill collecting on members EFT dues as well as making phone calls for past due members and members with invalid credit cards. Work with Operations Manager in planning and implementation of promotions and merchandising. Ensure that retail is optimally merchandised and displayed and that merchandise transfers take place according to company policy and procedure. Follow-up with compliance checks by monitoring club systems and employee performance Ensure that systems procedures are accurately followed including point-of-sales procedure, desk set up, file organization, member check-in, class check-in, telephone inquiry, guest registration, cash handling and member ID cards Maintain an efficient 'back office'. Review agreements and prepare daily paperwork for forwarding to agreement administration and cash control. Make daily banking deposits Monday – Friday. Order and maintain all supplies. Supervise point-of-sales (POS) operations and file daily and weekly club revenue reports. Responsible for proper inventory receiving and inventory control activities per company guidelines. Prepare inventory reports. Customer Service: Greet all incoming members and guests. Ensure Guest Fitness Profiles are completed and appropriate fees are collected. Answer all incoming inquiries and obtain appropriate information to direct/transfer calls/guests. Handle member service issues to include Personal Training, guest, Lost and Found items, new membership cards, change of address, EFT setup or change, and questions regarding billings and payments. Record lost and found items on the Lost and Found Property Log and secure items per policy. Ensure required forms are available, and completed and processed properly such as Kid's Club and Group X Reservation sheets. Promote and sell merchandise. Assists in the planning and implementation of promotions and merchandising. Keep front desk area and lobby clutter free, and orderly. Perform general cleaning duties to include hourly locker room checks. Ensure all team members are in proper uniform. ORGANIZATION RELATIONSHIPS: The Assistant Operations Manager will report directly to the Operations Manager and/or General Manager. The Assistant Operations Manager will communicate and enforce all Policy and Procedures with the Operations Team. Duties require interaction with all club members and employees. REQUIRED QUALIFICATIONS: Knowledge, skills & abilities: Must be energetic and possess a very friendly, outgoing personality and positive attitude. Possess strong interpersonal and communication skills, including telephone etiquette. Possess a strong customer service focus. Understands and follows oral and written instructions. Able to multi-task and perform tasks with accuracy and attention to detail. Must be a team player and possess a can-do attitude. Adhere to meal and rest break periods and must clock in and out for all shift times. Minimum certifications/educational level: High school diploma or GED required. Current Cardiopulmonary Resuscitation (CPR)/Automated External Defibrillator (AED) certification. State certification based on state specific requirements. Must complete Kid's Club Attendant training prior to working alone in Kid's Club. Minimum experience: Must have 6 months’ customer service experience in health club, retail, hospitality or food service industry. Experience with multiple phone lines preferred. Basic computer skills. Physical Requirements: Required to stand, reach with hands and arms, stoop, kneel, crouch, or crawl. Occasionally lift and/or move up to 25 pounds. Ability to stand and remain on your feet for a full shift. Benefits: • Employee discounts, • Free uniforms, • Health insurance for eligible employees, • Opportunity for advancement, • Training & developmentBenefits:, • Bonus based on performance for eligible employees, • Competitive salary, • Dental insurance for eligible employees, • Employee discounts, • Flexible schedule, • Free uniforms, • Health insurance for eligible employees, • Opportunity for advancement, • Paid time off, • Training & development, • Tuition assistance, • Vision insurance for eligible employees, • Wellness resources About UFC GYM, • The ultimate “Big Gym” experience, UFC GYM raises the bar of what big-box gyms should offer their members., • Members get everything they need under one roof – robust cardio equipment, coach-led group classes, weightlifting and free weights, martial arts and MMA-inspired fitness training, martial arts equipment, youth programming, personal training, yoga, Pilates, and more! Apply today! We respond to all applications!

Job Description Loews Miami Beach Hotel offers careers at a reimagined oceanfront resort in South Beach. Team members support 790 renovated guestrooms and suites, direct beach access, an oceanfront pool deck, Sea Spa, six restaurants and lounges, and more than 65,000 square feet of meeting space. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: • Competitive health & wellness benefits, 401(k) & company match, • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement, • Training & Development opportunities, career growth, • Tuition Reimbursement, • Pet Insurance, • Complimentary meals in Team Member Café while working, • Team Member Hotel Rates, other discounts, perks and more, • Benefits are subject to eligibility and may vary by position What We're Looking For: A guest-focused Recreation Attendant who brings energy, safety awareness, and a spirit of fun to our pools, beaches, fitness areas, and resort activities. You'll be the friendly face that welcomes guests to our recreation spaces, supports daily programming, manages equipment and cabanas, and ensures every experience is seamless, engaging, and safe. From sunrise yoga setups to family games by the pool, you'll help create memorable moments that keep guests returning year after year. Who You Are: Hospitality-Hearted: You deliver warm, genuine service and create a welcoming environment where guests feel cared for. Safety-Minded: You proactively maintain clean, orderly, and hazard-free spaces; you respond calmly and confidently to incidents. Energetic Host: You enjoy leading activities and encouraging guest participation with an upbeat, inclusive approach. Organized & Reliable: You manage schedules, setups, and inventories with precision and follow-through. Team-Oriented: You communicate clearly, collaborate across departments, and support your teammates to get the job done. Veterans and military spouses are encouraged to apply. What You'll Do: Greet guests at pools, beach areas, fitness centers, and recreation desks; provide information on amenities, hours, and programming. Host and support daily activities (e.g., fitness classes, lawn games, children's crafts, movie nights, seasonal events). Create a warm, friendly atmosphere while maintaining Loews' understated elegance and brand standards. Assist with cabana and chair reservations; escort guests to assigned locations and provide setup (towels, water, amenities). Anticipate guest needs; resolve concerns efficiently or escalate to the Recreation Manager when appropriate. Monitor recreation areas to ensure safety, capacity, and cleanliness; enforce property rules and local regulations. Set up, inspect, and break down daily equipment (e.g., umbrellas, lounge chairs, game sets, fitness accessories). Conduct regular walk-throughs for hazards; respond to spills, weather changes, and other conditions promptly. Support incident response and emergency procedures; call for assistance as needed (Security, Engineering, Medical). If certified, provide basic first aid within scope of training and assist lifeguard staff during emergencies. Maintain inventory of towels, supplies, recreation equipment; track usage and report loss/damage. Prepare activity spaces according to schedule and planograms/diagrams; maintain visual order and brand cohesion. Process cabana, activity, and rental transactions (where applicable); handle cashless payments per policy. Coordinate with Housekeeping and Engineering for cleanliness and maintenance needs; submit and follow up on work orders. Support seasonal programming rollouts, holiday events, and special activations in partnership with Marketing/Events. Share guest feedback and participation trends with the Recreation Manager to enhance programming. Communicate clearly with front desk, concierge, and food & beverage teams to align on guest requests and service timing. Attend meetings and training sessions; maintain up-to-date knowledge of offerings, promotions, and safety procedures. Shuttle guests by golf cart around property, including Silver Strand Beach Hut. Requires Valid Driver's License. Other Responsibilities Preserve the livelihood and reputation of recreation outlets by complying with legal policies and requirements. Regularly lift 45 pounds; reach, bend, crouch, kneel, push, pull, and walk; stand for several hours at a time. Regular attendance in conformance with standards. May be required to work varying schedules to reflect business needs. Required to attend all mandatory training sessions and meetings. Perform other duties as assigned. Your Qualifications Include: Previous customer service or hospitality experience preferred; recreation, fitness, or resort experience a plus. CPR/AED and First Aid certification preferred (or willingness to obtain upon hire); Lifeguard certification a plus depending on property needs. Strong communication and interpersonal skills; confident facilitating small groups and family activities. Basic proficiency with Microsoft Office (Teams, Word, Excel) and point-of-sale systems; comfort with scheduling tools. Reliable, organized, and proactive with a collaborative mindset. Knowledge of local attractions and outdoor/recreation practices; comfort working in outdoor environments. Multilingual abilities are a plus. Loews Hotels & Co is an Equal Opportunity Employer committed to a diverse work culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, gender, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you would like to request a reasonable accommodation to submit an application or participate in the hiring process please contact our Human Resources team.

The Front Desk Attendant is responsible for the professional, effective, and efficient handling of all residents' requests and needs upon entering the community or building. They provide exemplary service consistent with the Castle Group's values and mission. They perform all responsibilities while demonstrating outstanding customer service skills as a representative of Castle Royal Service. Essential Duties and Responsibilities • Greets residents/guests upon entry, and respond to requests, questions, and any other needs., • Documents issues or transactions as needed., • Develop an understanding of Association policies and requirements., • Develop an understanding of the appropriate department/person to support when an escalation for resolution is needed., • Develop knowledge of surrounding areas and attractions., • Answers phones promptly, with an ability to answer questions and requests while understanding support resources when needed., • Tracks activity logs and incident reports, records, and forms for the Property Manager's daily review., • Escalates concerns and issues to the Property Manager for immediate resolution when necessary., • Monitors Emergency Response System and responds in a timely and efficient manner., • Monitors and controls Electronic Security Control Systems if applicable., • Ensures all safety precautions and procedures are followed while performing duties., • Logging all packages and tracking them until pick-up by or delivery to the resident, when applicable., • Dependent on shift, maybe required to handle overnight activities., • Other duties and responsibilities as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education and Experience • High school diploma or equivalency required., • 1+ years of administrative or hospitality experience preferred. Skills and Abilities • Effective written and verbal communication skills., • Excellent customer service skills including strong conflict resolution and de-escalation techniques., • Intermediate command of computer hardware/software, specifically Microsoft Office Suite., • Excellent organizational skills and attention to detail., • Ability to prioritize tasks., • Ability to act with integrity, professionalism, and confidentiality., • Multiple language fluency is desirable but not necessary. Physical requirements • Able to work under pressure, maintain composure, and utilize good judgment during emergency/difficult and stressful situations., • Ability to lift 30lbs. following appropriate safety procedures., • Work in an upright standing position for long periods., • Walk and climb stairs., • Easily navigate the property/building as required to meet the job functions., • Extensive use of fingers for typing and visual use of the computer monitor., • Handle, grasp, and feel objects and equipment., • Reach with hands and arms., • Repeat various motions with wrists, hands, and fingers., • Ability to hear, understand, and respond appropriately to verbal requests made in person and over the telephone., • Ability to respond verbally in an understandable, professional manner in person and over the telephone., • Ability to stoop and bend. EQUAL EMPLOYMENT OPPORTUNITY Castle is an equal-opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws. DISCLAIMER This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason.

Job Description The Operational Support Specialist plays a critical role in shaping the resident and guest experience by supporting front desk operations, amenity oversight, access control, and issue resolution, while maintaining a visible leadership presence in high-traffic and common areas. Amenity operations are an integrated function of this role and are not a standalone position. Key ResponsibilitiesFront-of-House & Guest Experience Serve as the first point of contact for residents, guests, and visitors Deliver a professional, welcoming, and service-oriented experience Manage guest inquiries, concerns, and complaints with calm, effective resolution Provide information regarding property rules, amenities, and services Maintain a visible presence in lobbies, common areas, amenity spaces, and exterior zones Escalate issues appropriately while maintaining guest confidence and safety Operational & Amenity Support Support multiple properties and shifts within a designated region Perform and support various FOH functions, including Front Desk (non-overnight), Amenity Attendant, Administrative Assistant, and other front-facing operational roles Oversee pool, beach, fitness, and other amenity areas to ensure cleanliness, safety, and operational readiness Monitor vendor performance related to amenities and report concerns to management Ensure amenities are properly maintained, stocked, organized, and guest-ready at all times Assist with towel service, fitness area upkeep, seating organization, and general amenity presentation Support special events, projects, and service enhancements at the amenity level Safety, Access & Compliance Monitor and control building access in accordance with security and credentialing procedures Ensure compliance with Association Rules and Regulations Observe and report safety hazards, incidents, or malfunctions immediately Track guest interactions, incidents, and resolutions using company systems and logs Qualifications & Skills Strong interpersonal, communication, and customer service skills Proven experience in hospitality, concierge, security, property management, or guest-facing roles preferred Ability to remain professional and composed in high-pressure situations Versatility to support multiple FOH and amenity-related functions Strong situational awareness and problem-solving abilities Basic reporting, documentation, and administrative skills Ability to work collaboratively with on-site teams and leadership Schedule & Work Environment Flexible availability, including evenings, weekends, and holidays Ability to stand and walk for extended periods Ability to work indoors and outdoors Willingness to travel between KWPMC properties as operational needs require Scope Clarification This role is designed to provide integrated Front-of-House and Amenity operational support across properties. Responsibilities may vary by location and shift based on business needs.

As a Front Desk Attendant, you serve as the first point of contact and the face of the Miami Lakes Athletic Club.

Maintain excellent communication skills: phone, within a team, and between co-workers Maintain product knowledge for products at front desk. Maintain cleanliness of the desk, desk area, and lobby No personal tasks (i. Keep front desk area (top and behind) and lobby neat and tidy Stay up to date o

The Front Desk Attendant is responsible for delivering the Ultimate Service Promise by providing superior customer service to our members and guests. Keeps front desk and lobby neat and clean at all times. Calls all past due members with Front Desk Representatives regarding late dues and down paymen

The Front Desk Attendant is responsible for delivering the Ultimate Service Promise by providing superior customer service to our members and guests. Keeps front desk and lobby neat and clean at all times. Calls all past due members with Front Desk Representatives regarding late dues and down paymen

The Front Desk Attendant is responsible for delivering the Ultimate Service Promise by providing superior customer service to our members and guests. Calls all past due members with Front Desk Representatives regarding late dues and down payments. Keeps front desk and lobby neat and clean at all tim

As a Front Desk Attendant, you will be responsible for assisting residents, visitors and vendors with any troubles or inquiries that they might have. A front desk attendant must possess a service-oriented attitude, as well as a friendly and personable attitude. Associa is currently looking for a Fro

It is hiring a full time public area attendant to keep lobby and public facilities (such as lobby restrooms, front desk, offices, pool area, break room) in a neat and clean condition. Public Area- Overnight Attendant - Miami. Public Area attendant that promotes a positive image of the property to gu

The Front Desk Attendant is responsible for delivering the Ultimate Service Promise by providing superior customer service to our members and guests. Keeps front desk and lobby neat and clean at all times. Calls all past due members with Front Desk Representatives regarding late dues and down paymen

The Front Desk Attendant is responsible for the professional, effective, and efficient handling of all residents' requests and needs upon entering the community or building. They provide exemplary service consistent with the Castle Group's values and mission. They perform all responsibilities while demonstrating outstanding customer service skills as a representative of Castle Royal Service. Essential Duties and Responsibilities • Greets residents/guests upon entry, and respond to requests, questions, and any other needs., • Documents issues or transactions as needed., • Develop an understanding of Association policies and requirements., • Develop an understanding of the appropriate department/person to support when an escalation for resolution is needed., • Develop knowledge of surrounding areas and attractions., • Answers phones promptly, with an ability to answer questions and requests while understanding support resources when needed., • Tracks activity logs and incident reports, records, and forms for the Property Manager's daily review., • Escalates concerns and issues to the Property Manager for immediate resolution when necessary., • Monitors Emergency Response System and responds in a timely and efficient manner., • Monitors and controls Electronic Security Control Systems if applicable., • Ensures all safety precautions and procedures are followed while performing duties., • Logging all packages and tracking them until pick-up by or delivery to the resident, when applicable., • Dependent on shift, maybe required to handle overnight activities., • Other duties and responsibilities as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education and Experience • High school diploma or equivalency required., • 1+ years of administrative or hospitality experience preferred. Skills and Abilities • Effective written and verbal communication skills., • Excellent customer service skills including strong conflict resolution and de-escalation techniques., • Intermediate command of computer hardware/software, specifically Microsoft Office Suite., • Excellent organizational skills and attention to detail., • Ability to prioritize tasks., • Ability to act with integrity, professionalism, and confidentiality., • Multiple language fluency is desirable but not necessary. Physical requirements • Able to work under pressure, maintain composure, and utilize good judgment during emergency/difficult and stressful situations., • Ability to lift 30lbs. following appropriate safety procedures., • Ability to:, • Work in an upright standing position for long periods., • Walk and climb stairs., • Easily navigate the property/building as required to meet the job functions., • Extensive use of fingers for typing and visual use of the computer monitor., • Handle, grasp, and feel objects and equipment., • Reach with hands and arms., • Repeat various motions with wrists, hands, and fingers., • Ability to hear, understand, and respond appropriately to verbal requests made in person and over the telephone., • Ability to respond verbally in an understandable, professional manner in person and over the telephone., • Ability to stoop and bend. EQUAL EMPLOYMENT OPPORTUNITY Castle is an equal-opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other protected status under federal, state, or local laws. DISCLAIMER This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties, responsibilities, and activities may change or be supplemented at any time based on organizational needs. In addition, management has the right to change any portion of this job description at any time and for any reason.

At Soho House, the Front Desk Agent assists with checking members in to the property and hotel guests into their room as well as streamline various inquiries, risks and other matters that arise. The Front Desk Agent is responsible for receiving payments and balancing cash at end of a shift. As a Front Desk Agent, you will be well-versed with the property layout, briefed on special offers (when applicable), restaurant/F&B options and other amenities but not limited to gym, spa and shared workspace. A successful Front Desk Agent is hospitable by nature, pro-active, capable multi-tasker as well as level-headed, professional in demanding and fast paced environments. Main Duties • Primary point of initial contact for members, guests and staff and must ensure all visitors are welcomed with open arms and provided with top-notch service from the moment they enter a Soho House & Co property, • Expert in performing all concierge duties as required including, but not limited to; booking cars, tickets to shows, restaurant reservations, spa reservations, etc., • Answer incoming emails and inquires via various digital portals members and guests have access to as well as printing/scanning documents for members and guests joining us in rooms (hotel), • Responsible for knowing any updates regarding hours of operation, reservation restrictions and matters that will result in change of workflow by communicating with all departments daily, • Handle all accounting related inquiries (i.e. sending folios, fielding disputes, billing, receipts, refund requests) as well as walkout retrievals and keep all lost credit cards in safe, • Comfortable discussing Soho House amenities, room types, room descriptions, rates and availability as well as suggesting room preferences that increase revenue stream and elevate guest experience, • Delegate support for members and guests to valet and luggage storage to the bell attendant and/or butler, • Team player with general phone etiquette and participate in Daily Shift briefings. Required Skills/Qualifications • At least 1 year of similar role or customer service / facing role, • Must be okay with multi-tasking, answering high-volume phone lines and answering inquiries professionally (face to face), timely and to the best of your abilities., • Quick learner or have OpenTable, Salesforce, Google Sheets and/or Opera, • Problem solving skills and bring conflict resolution to any anticipated or current matter, • Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment, • Strong communication skills and ability to understand and follow written and verbal instructions, • Flexible schedule and ability to work nights, weekends and holiday's (as needed) Physical Requirements • Must be able to seize, grasp, turn and hold objects with hands., • Must be able to work on your feet for at least 8 hours., • Fast paced movements are required to go from one part of the club to others., • Must be able to move, pull, carry or lift at least 40 pounds., • Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match, • Paid Time Off: Full- Time Employees have sick day's + vacation days, • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically, • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability, • Learning & Development: An extensive range of internally and externally run courses are available for all employees., • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all., • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to., • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

The Front Desk Attendant is responsible for delivering the Ultimate Service Promise by providing superior customer service to our members and guests. Keeps front desk and lobby neat and clean at all times. Calls all past due members with Front Desk Representatives regarding late dues and down paymen

UFC GYM - - Responsibilities: Greet members and assist with inquiries; Stock and maintain Juice Bar and merchandise; Manage inventory and store displays; Answer calls and book group fitness reservations; Keep front desk and lobby clean and organized.

FirstService Residential - - Responsibilities: Meet and greet residents; check guests and service providers in/out; Monitor Emergency Response System; Greet and direct residents, guests, and invitees; Monitor and control Electronic Security Control Systems; Respond to emergency situations in a time

UFC GYM - - Responsibilities: Greet guests and assist members; Answer calls professionally; Process member check-ins; Respond to member questions and escalate when needed; Maintain front desk area and logs and handle reservations.

Job DescriptionCompany Description AN ICON EVOLVED Honoring a celebrated legacy while shaping a bold new global chapter. In every location, Delano nurtures a refined spirit of community, welcoming the world’s most curious, creative and well-traveled. Job Description JOB OVERVIEW: Under the general guidance of the Director of Front Office, the Door Attendant is responsible for creating a warm and welcoming first impression for all guests entering and exiting the property. This role includes greeting guests with professionalism and enthusiasm, opening doors, assisting with luggage, coordinating transportation, and providing directions or information about the hotel and local area. The Door Attendant plays a vital role in setting the tone for the guest experience by offering attentive, courteous, and personalized service while maintaining the safety and cleanliness of the entrance area. YOUR KEY RESPONSIBILITIES: • Greet all guests and visitors promptly and courteously as they arrive and depart from the hotel, • Open doors for guests entering or exiting the property, offering a warm and professional welcome, • Assist guests with luggage and direct them to the Front Desk or appropriate area, • Coordinate with bell staff, valet, and front desk to ensure seamless guest arrivals and departures, • Provide directions, hotel information, and local recommendations in a knowledgeable and helpful manner, • Monitor and maintain cleanliness and order at the front entrance, including sweeping, organizing luggage, and assisting with umbrellas during inclement weather, • Ensure guest safety by monitoring who enters and exits the property and reporting any suspicious behavior, • Maintain a strong presence at the front entrance, always appearing professional, polished, and ready to assist, • Communicate effectively with all hotel departments to ensure guest requests are fulfilled quickly, • Provide assistance and support to guests with special needs or mobility challenges, • Support bell and valet teams with luggage handling or vehicle coordination during peak times, • Perform other reasonable duties as assigned by supervisors or management, • We recognize we are in the hospitality industry and that may require us to provide lateral service., • We will on occasion call for each individual in the team to, on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service.Qualifications SPECIFIC JOB KNOWLEDGE & SKILLS: • High School Diploma or equivalent education required; additional hospitality training or certification preferred, • Minimum one to two years of experience in a guest-facing role, preferably in an upscale or luxury hotel environment, • Strong understanding of hotel entrance procedures, guest arrival and departure flow, and bell/valet coordination, • Excellent verbal communication skills in English; additional language ability is a plus, • Demonstrated ability to provide exceptional guest service with professionalism, poise, and a friendly demeanor, • Knowledge of local area attractions, transportation options, and hotel services to assist and guide guests, • Must be able to stand, walk, or remain on foot for extended periods (minimum eight-hour shift), • Must be observant, proactive, and quick to respond to guest needs or unusual situations, • Ability to multitask and remain calm and courteous under pressure or in high-traffic situations, • Must be able to twist, bend, push/pull, reach, climb stairs, and carry or lift objects (up to 50 lbs) as needed, • Physically capable of assisting guests with luggage or mobility equipment safely and respectfully, • Working knowledge of basic safety, security, and emergency procedures in a hotel setting, • Maintains a neat, clean, and professional appearance in compliance with uniform standards, • All team members must maintain a neat, clean and well-groomed appearance. Specific department uniform guidelines and/or required articles of clothing will be explained to you by your supervisor. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionCompany Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart, Join us and become a Heartist®. Job Description Purpose: Ensure proper training and supervision of all personnel, to deliver prompt, courteous service in a manner that complies with Novotel Miami Brickell Food and Beverage standards and company policies and procedures. Reports to: F&B Managers, Culinary Director Essential Functions: Responsible for assigned shift, assisting in overall management. Supervise and coordinate assigned shift. Assist in overall supervision of the department as outlined. Check staff punctuality. Check that staff is in compliance with the grooming standards. Complete environmental checklist for dining room, lobby bar, In-Room Dining and Pool Bar. Spot check liquor pars. Order daily supplies. Hold pre-shift meetings. Follow up on established training steps. Handle guest comments and complaints. Ensure guest satisfaction. Stay on the floor during peak hours. Communicate with guests and receive feedback. Observe, teach, and correct staff's service. Monitor each guest experience. Examine food preparation. Examine beverage presentation. Handle any guest complaint. Assist with IRD when required Assist with Minibar when required Assist with any food and beverage front of the house position when business requires. Check set up and cleanliness of the outlets Review amenities and door knob orders and provide the information to the culinary team Check the liquor room cleanliness and make sure to the FIFO has been done Receive orders of juices, dairy, liquors and wine and make sure are placed inside of the liquor room organized and following FIFO Walk by the outlet’s public areas such as Uva patio, pool deck, restrooms and make sure all guests are taken care of and check for cleanliness and address any issue if applicable Ensure minibar attendant completed the charges report and turn it to the front desk on or before 1 pm Complete F&B report Communicate with culinary team for any 86 item and address to the front of the house team Essential Functions: Maintain condition of F&B Outlets. Administrative responsibilities. Assist manager in: Scheduling, forecast, inventories, and completing payroll. Participate in interviewing candidates for open positions within the F&B department. Prepare maintenance requests and follow-up. Complete other assigned duties. Cost control. Monitor food and liquor requisitions and complete the replenish on the outlets. Monitor food waste. Monitor labor and payroll costs. Check bar controls, shot glass use, red lining, and bottles totally empty. Must be familiar with and adhere to all liquor liability laws: Dram Shop Act - Prohibiting the sale/service of alcohol to intoxicated guests. Prohibiting the sale or service of alcohol to minors. Must know emergency procedures (including CPR) and work to prevent accidents. Perform any other duties assigned by management. Hotel Specific Essential Functions: Ability to work as a server, bartender, host, IRD server or minibar attentand to cover shifts as needed. Ability to lead by example. Prepare and conduct disciplinary situations with Heartists Ability to communicate clearly with all departments, being proactive to resolve issues. Ability to solve guest problems, recover the guest and create an amazing experience. Ability to open and close all outlets, to include the closing of the Heartists’ banks. Tools and Equipment: Computer and printer, typewriter, telephone, pen/pencil, photo-copying machine, file folders, filing cabinet, facsimile machine Working Environment: Interior of hotel, in all areas of the hotel. Exterior of hotel with exposure to weather conditions. Exposure to various hazardous chemicals. Exposure to food items and beverages. Sitting, walking, standing, bending, writing, typing, filing. Occasional lifting up to 25 lbs. Pushing of supply carts. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description The front desk team member will value all residents and guests and be committed to providing information and resources to have a meaningful visit. This is a key employee liaison between all guests of the community and the residents which provides exceptional customer service. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service., • Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. All “check-in” policies and procedures must be followed without any exceptions., • Coordinate with office administrative staff to maintain and update all unit owner information in computer database., • Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner., • Report any violations of the Rules and Regulations that are noticed at any time., • Observe precautions required to protect Residents, guests and property, and report damage, theft, and found articles to supervisors., • Maintain the “key” control system and assure that all keys are locked and accounted for at all times., • Be familiar with the fire alarm system operations and report all incidents to management., • Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons., • Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services., • Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences., • Report any and all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Association office daily., • Perform the role of valet attendant as required based on shift schedules. Work Environment The working environment will be indoor and will require team member to sit and stand frequently. Low to moderate noise level in the workplace Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to detect auditory and/or visual emergency alarms. Noise level in the work environment is usually low to moderate. Position Type/Expected Hours of Work Days and hours of work will be determine at the property. This schedule may change to accommodate the business needs of the property. Required Education and Experience • High school diploma or GED; some college preferred, • Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills, • Minimum six months related experience and/or training., • Previous work experience in the in a high-rise property setting is highly desired., • Valid Drivers License Position Supervision Employee reports directly to the department supervisor and/or the Association Manager of the community. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Description The role… At Soho House, the Front Desk Agent, assist with checking members in to the property and hotel guests into their room as well as streamline various inquiries, risks and other matters that arise. The Front Desk Agent is responsible for receiving payments and balancing cash at end of a shift. As a Front Desk Agent, you will be well-versed with the property layout, briefed on special offers (when applicable), restaurant/F&B options and other amenities but not limited to gym, spa and shared workspace. A successful Front Desk Agent is hospitable by nature, pro-active, capable multi-tasker as well as level-headed, professional in demanding and fast paced environments. Main Duties • Primary point of initial contact for members, guests and staff and must ensure all visitors are welcomed with open arms and provided with top-notch service from the moment they enter a Soho House & Co property, • Expert in performing all concierge duties as required including, but not limited to; booking cars, tickets to shows, restaurant reservations, spa reservations, etc., • Answer incoming emails and inquires via various digital portals members and guests have access to as well as printing/scanning documents for members and guests joining us in rooms (hotel), • Responsible for knowing any updates regarding hours of operation, reservation restrictions and matters that will result in change of workflow by communicating with all departments daily, • Handle all accounting related inquiries (i.e. sending folios, fielding disputes, billing, receipts, refund requests) as well as walkout retrievals and keep all lost credit cards in safe, • Comfortable discussing Soho House amenities, room types, room descriptions, rates and availability as well as suggesting room preferences that increase revenue stream and elevate guest experience, • Delegate support for members and guests to valet and luggage storage to the bell attendant and/or butler, • Team player with general phone etiquette and participate in Daily Shift briefings. Required Skills/Qualifications • At least 1 year of similar role or customer service / facing role, • Must be okay with multi-tasking, answering high-volume phone lines and answering inquiries professionally (face to face), timely and to the best of your abilities., • Quick learner or have OpenTable, Salesforce, Google Sheets and/or Opera, • Problem solving skills and bring conflict resolution to any anticipated or current matter, • Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment, • Strong communication skills and ability to understand and follow written and verbal instructions, • Flexible schedule and ability to work nights, weekends and holiday's (as needed) Physical Requirements • Must be able to seize, grasp, turn and hold objects with hands., • Must be able to work on your feet for at least 8 hours., • Fast paced movements are required to go from one part of the club to others., • Must be able to move, pull, carry or lift at least 40 pounds., • Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match, • Paid Time Off: Full- Time Employees have sick day's + vacation days, • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically, • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability, • Learning & Development: An extensive range of internally and externally run courses are available for all employees., • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all., • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to., • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Job Description The role… At Soho House, the Front Desk Agent, assist with checking members in to the property and hotel guests into their room as well as streamline various inquiries, risks and other matters that arise. The Front Desk Agent is responsible for receiving payments and balancing cash at end of a shift. As a Front Desk Agent, you will be well-versed with the property layout, briefed on special offers (when applicable), restaurant/F&B options and other amenities but not limited to gym, spa and shared workspace. A successful Front Desk Agent is hospitable by nature, pro-active, capable multi-tasker as well as level-headed, professional in demanding and fast paced environments. Main Duties • Primary point of initial contact for members, guests and staff and must ensure all visitors are welcomed with open arms and provided with top-notch service from the moment they enter a Soho House & Co property, • Expert in performing all concierge duties as required including, but not limited to; booking cars, tickets to shows, restaurant reservations, spa reservations, etc., • Answer incoming emails and inquires via various digital portals members and guests have access to as well as printing/scanning documents for members and guests joining us in rooms (hotel), • Responsible for knowing any updates regarding hours of operation, reservation restrictions and matters that will result in change of workflow by communicating with all departments daily, • Handle all accounting related inquiries (i.e. sending folios, fielding disputes, billing, receipts, refund requests) as well as walkout retrievals and keep all lost credit cards in safe, • Comfortable discussing Soho House amenities, room types, room descriptions, rates and availability as well as suggesting room preferences that increase revenue stream and elevate guest experience, • Delegate support for members and guests to valet and luggage storage to the bell attendant and/or butler, • Team player with general phone etiquette and participate in Daily Shift briefings. Required Skills/Qualifications • At least 1 year of similar role or customer service / facing role, • Must be okay with multi-tasking, answering high-volume phone lines and answering inquiries professionally (face to face), timely and to the best of your abilities., • Quick learner or have OpenTable, Salesforce, Google Sheets and/or Opera, • Problem solving skills and bring conflict resolution to any anticipated or current matter, • Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment, • Strong communication skills and ability to understand and follow written and verbal instructions, • Flexible schedule and ability to work nights, weekends and holiday's (as needed) Physical Requirements • Must be able to seize, grasp, turn and hold objects with hands., • Must be able to work on your feet for at least 8 hours., • Fast paced movements are required to go from one part of the club to others., • Must be able to move, pull, carry or lift at least 40 pounds., • Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match, • Paid Time Off: Full- Time Employees have sick day's + vacation days, • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically, • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability, • Learning & Development: An extensive range of internally and externally run courses are available for all employees., • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all., • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to., • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Job Description The front desk team member will value all residents and guests and be committed to providing information and resources to have a meaningful visit. This is a key employee liaison between all guests of the community and the residents which provides exceptional customer service. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service., • Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. All “check-in” policies and procedures must be followed without any exceptions., • Coordinate with office administrative staff to maintain and update all unit owner information in computer database., • Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner., • Report any violations of the Rules and Regulations that are noticed at any time., • Observe precautions required to protect Residents, guests and property, and report damage, theft, and found articles to supervisors., • Maintain the “key” control system and assure that all keys are locked and accounted for at all times., • Be familiar with the fire alarm system operations and report all incidents to management., • Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons., • Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services., • Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences., • Report any and all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Association office daily., • Perform the role of valet attendant as required based on shift schedules. Work Environment The working environment will be indoor and will require team member to sit and stand frequently. Low to moderate noise level in the workplace Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to detect auditory and/or visual emergency alarms. Noise level in the work environment is usually low to moderate. Position Type/Expected Hours of Work Days and hours of work will be determine at the property. This schedule may change to accommodate the business needs of the property. Required Education and Experience • High school diploma or GED; some college preferred, • Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills, • Minimum six months related experience and/or training., • Previous work experience in the in a high-rise property setting is highly desired., • Valid Drivers License Position Supervision Employee reports directly to the department supervisor and/or the Association Manager of the community. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Description (Overnight Shift) The front desk team member will value all residents and guests and be committed to providing information and resources to have a meaningful visit. This is a key employee liaison between all guests of the community and the residents which provides exceptional customer service. Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service., • Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises. All “check-in” policies and procedures must be followed without any exceptions., • Coordinate with office administrative staff to maintain and update all unit owner information in computer database., • Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents. All calls should be clear and in a professional manner., • Report any violations of the Rules and Regulations that are noticed at any time., • Observe precautions required to protect Residents, guests and property, and report damage, theft, and found articles to supervisors., • Maintain the “key” control system and assure that all keys are locked and accounted for at all times., • Be familiar with the fire alarm system operations and report all incidents to management., • Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons., • Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services., • Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences., • Report any and all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Association office daily., • Perform the role of valet attendant as required based on shift schedules. Work Environment The working environment will be indoor and will require team member to sit and stand frequently. Low to moderate noise level in the workplace Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less. The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures. Ability to detect auditory and/or visual emergency alarms. Noise level in the work environment is usually low to moderate. Position Type/Expected Hours of Work Days and hours of work will be determine at the property. This schedule may change to accommodate the business needs of the property. Required Education and Experience • High school diploma or GED; some college preferred, • Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills, • Minimum six months related experience and/or training., • Previous work experience in the in a high-rise property setting is highly desired., • Valid Drivers License Position Supervision Employee reports directly to the department supervisor and/or the Association Manager of the community. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job DescriptionEARLY MORNING AVAILABILITY - 4:30am Description Welcome Desk staff is the first line of contact for Anatomy members and guests. Provide superior customer service while assisting them in membership questions, facility questions, and merchandise purchases. Must be able to convey and enforce policies while still maintaining poise and a positive demeanor. Must Haves Communicating with supervisors, peers, or subordinates: Must provide information to supervisors, and co-workers by telephone, in written form, e-mail, or in person in a timely and efficient manner. Qualifications • Must be at least 18 years or older to apply., • Responds to members requests with a can-do attitude. If it’s an issue that you cannot resolve, relay the information to the manager/supervisor on duty to handle, • Must have a friendly, outgoing personality and enjoy social interaction, • Must have a cooperative, positive and optimistic attitude., • Must exhibit enthusiasm for the club and for the job., • Must be a patient, courteous listener, and able to show empathy, • Must have the ability to prioritize and work within a fast paced environment., • Abel to work as part of a team, • Demonstrate excellent problem solving and communication skills Schedule Needs • Have flexibility with their schedule, • Have ability to work weekends, holidays, early morning and /or late evenings Key Responsibilities • Greet and provide prompt courteous customer service., • Assists members and guest with questions and product selection., • Maintain a positive attitude and take initiative., • Maintain excellent communication skills: phone, within a team, and between co-workers, • Maintain product knowledge for products at front desk., • Working knowledge of Club Ready so can perform following tasks:, • PT, Membership, Pilates, Stretch and Merchandise Sales, • Provide answers to simple billing inquiries., • Search for prospects and members.Maintain Anatomy aesthetic, appearance, atmosphere, and culture. Work as a cohesive team with all Anatomy team members to ensure efficiency and effectiveness. Daily Procedures • Answer any questions, providing information about the club, class schedule, instructors and trainers, etc., • Utilize cash and Club Ready POS system management, • Receive and process membership and service payments, • Guide customers with regards to the latest club promotions, discounts, and/or special events., • Receive deliveries and ensures they are taken to their proper destination within the club., • Maintain a personal, professional and helpful image upholidng Anatomy’s customer servicew standards Daily Expectations • Maintain cleanliness of the desk, desk area, and lobby, • No personal tasks (i.e. texting, emailing, web surfing, personal phone calls, • Keep front desk area (top and behind) and lobby neat and tidy, • Stay up to date on interdepartmental communication emails, • Communicate in a timely manner to the Membeship Sales Teams (via email and text) any guests or non-members interested in touring the club, • Have a pleasant demeanor when addressing all members and guesst entering and leaving the club, • When greeting members and guests in person or on the phone, voice is always smiling., • Make eye contact when speaking to members and guests., • Follow and complete Opening and Closing checklists provided.

Job Description The role… At Soho House, the Front Desk Agent, assist with checking members in to the property and hotel guests into their room as well as streamline various inquiries, risks and other matters that arise. The Front Desk Agent is responsible for receiving payments and balancing cash at end of a shift. As a Front Desk Agent, you will be well-versed with the property layout, briefed on special offers (when applicable), restaurant/F&B options and other amenities but not limited to gym, spa and shared workspace. A successful Front Desk Agent is hospitable by nature, pro-active, capable multi-tasker as well as level-headed, professional in demanding and fast paced environments. Main Duties • Primary point of initial contact for members, guests and staff and must ensure all visitors are welcomed with open arms and provided with top-notch service from the moment they enter a Soho House & Co property, • Expert in performing all concierge duties as required including, but not limited to; booking cars, tickets to shows, restaurant reservations, spa reservations, etc., • Answer incoming emails, calls, and inquires via various digital portals members and guests have access to as well as printing/scanning documents for members and guests joining us in rooms (hotel), • Responsible for knowing any updates regarding hours of operation, reservation restrictions and matters that will result in change of workflow by communicating with all departments daily, • Handle all accounting related inquiries (i.e. sending folios, fielding disputes, billing, receipts, refund requests) as well as walkout retrievals and keep all lost credit cards in safe, • Comfortable discussing Soho House amenities, room types, room descriptions, rates and availability as well as suggesting room preferences that increase revenue stream and elevate guest experience, • Delegate support for members and guests to valet and luggage storage to the bell attendant and/or butler, • Team player with general phone etiquette and participate in Daily Shift briefings. Required Skills/Qualifications • At least 1 year of similar role or customer service / facing role, • Must be okay with multi-tasking, answering high-volume phone lines and answering inquiries professionally (face to face), timely and to the best of your abilities., • Quick learner or have OpenTable, Salesforce, Google Sheets and/or Opera, • Problem solving skills and bring conflict resolution to any anticipated or current matter, • Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment, • Strong communication skills and ability to understand and follow written and verbal instructions, • Flexible schedule and ability to work nights, weekends and holiday's (as needed) Physical Requirements • Must be able to seize, grasp, turn and hold objects with hands., • Must be able to work on your feet for at least 8 hours., • Fast paced movements are required to go from one part of the club to others., • Must be able to move, pull, carry or lift at least 40 pounds., • Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. • Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match, • Paid Time Off: Full- Time Employees have sick day's + vacation days, • Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically, • Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability, • Learning & Development: An extensive range of internally and externally run courses are available for all employees., • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all., • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to., • Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Job DescriptionDescription Welcome Desk staff is the first line of contact for Anatomy members and guests. Provide superior customer service while assisting them in membership questions, facility questions, and merchandise purchases. Must be able to convey and enforce policies while still maintaining poise and a positive demeanor. Must Haves Must be able to work Monday Through Friday opening shift from 4:30 am - 10:30 am Communicating with supervisors, peers, or subordinates: Must provide information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person in a timely and efficient manner. Qualifications • Must be at least 18 years or older to apply., • Responds to members requests with a can-do attitude. If it’s an issue that you cannot resolve, relay the information to the manager/supervisor on duty to handle, • Must have a friendly, outgoing personality and enjoy social interaction, • Must have a cooperative, positive and optimistic attitude., • Must exhibit enthusiasm for the club and for the job., • Must be a patient, courteous listener, and able to show empathy, • Must have the ability to prioritize and work within a fast paced environment., • Abel to work as part of a team, • Demonstrate excellent problem solving and communication skills Schedule Needs • Have flexibility with their schedule, • Have ability to work weekends, holidays, early morning and /or late evenings Key Responsibilities • Greet and provide prompt courteous customer service., • Assists members and guest with questions and product selection., • Maintain a positive attitude and take initiative., • Maintain excellent communication skills: phone, within a team, and between co-workers, • Maintain product knowledge for products at front desk., • Working knowledge of Club Ready so can perform following tasks:, • PT, Membership, Pilates, Stretch and Merchandise Sales, • Provide answers to simple billing inquiries., • Search for prospects and members.Maintain Anatomy aesthetic, appearance, atmosphere, and culture. Work as a cohesive team with all Anatomy team members to ensure efficiency and effectiveness. Daily Procedures • Answer any questions, providing information about the club, class schedule, instructors and trainers, etc., • Utilize cash and Club Ready POS system management, • Receive and process membership and service payments, • Guide customers with regards to the latest club promotions, discounts, and/or special events., • Receive deliveries and ensures they are taken to their proper destination within the club., • Maintain a personal, professional and helpful image upholidng Anatomy’s customer servicew standards Daily Expectations • Maintain cleanliness of the desk, desk area, and lobby, • No personal tasks (i.e. texting, emailing, web surfing, personal phone calls, • Keep front desk area (top and behind) and lobby neat and tidy, • Stay up to date on interdepartmental communication emails, • Communicate in a timely manner to the Membeship Sales Teams (via email and text) any guests or non-members interested in touring the club, • Have a pleasant demeanor when addressing all members and guesst entering and leaving the club, • When greeting members and guests in person or on the phone, voice is always smiling., • Make eye contact when speaking to members and guests., • Follow and complete Opening and Closing checklists provided.

Provide front desk and lobby coverage, greeting visitors and directing guests appropriately. Front desk or reception experience.

Full-Time | Monday–Thursday | Friday Rotational Schedule.Our confidential client, a leading global investment firm, is seeking a polished and welcoming Receptionist to serve as the first point of contact for the firm.This individual will manage a high-volume switchboard, warmly greet employees and

North is a next-generation, integrated, multi-asset class investment platform, founded by Josh Harris.North provides investment advice and opportunities to its clients related to a variety of investment strategies, including, but not limited to, Private Equity, Private Credit, and Insurance and Rein

Our client is a large, established financial firm seeking a professional and welcoming.A positive attitude and professional appearance are essential, as this Senior Corporate Receptionist position is considered the first point of contact for visitors and clients.Previous experience with general offi

Candidates should possess strong Receptionist Duties and Clerical Skills, including appointment scheduling, filing, and managing front desk operations. Previous experience in a front desk, administrative, or customer-facing role is preferred. The Front Desk Receptionist is a full-time, on-site role

This position combines front desk responsibilities with office management and executive assistance, making it a great opportunity for someone who enjoys variety, takes ownership, and wants to contribute to a growing firm.

Location: Coral Gables FL 33141 (Onsite).Are you incredibly organized with an eye for detail? Are you a skilled multitasker?.You’ll be working as part of Wealth Management Americas.We help high net worth and ultra-high net worth individuals and families meet their financial goals through financial

The Front Desk Receptionist is responsible for greeting, welcoming, and directing all visitors and guests.

Full-Time | Monday–Thursday | Friday Rotational Schedule.Our confidential client, a leading global investment firm, is seeking a polished and welcoming Receptionist to serve as the first point of contact for the firm.This individual will manage a high-volume switchboard, warmly greet employees and