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Allied Universal - - Responsibilities: Provide customer service to residents, visitors, and vendors by following Allied Universal security-related procedures, site-specific policies, and when appropriate, emergency response activities; Manage front desk operations including greeting and directing g

Allied Universal - JobID: 1539860 [Safety Officer / Security Guard] As a Security Guard at Allied Universal, you'll: Maintain front desk phone system to include answering incoming calls; Respond to caller inquiries, direct calls as appropriate, and take and give accurate messages; Greet and direct v

Allied Universal - JobID: 1533359 [Safety Officer / Security Guard] As a Security Guard at Allied Universal, you'll: Maintain front desk phone system to include answering incoming calls; Respond to caller inquiries, direct calls as appropriate, and take and give accurate messages; Greet and direct v

Allied Universal - - Responsibilities: Provide customer service to clients and visitors by carrying out security-related procedures, site-specific policies and/or emergency response activities; Operate the front desk post by greeting and directing visitors, managing access control processes, monito

As a Security Flex Officer - Front Desk Services in Lower Manhattan, you will serve and safeguard clients in a range of industries. Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. As a Flex Part-Time Secu

Join Our Elite Security Team at Johnson Security Bureau, Inc!. Security Officer Fire Guard Front Desk. Are you a dedicated and professional security guard? We're looking for individuals who are S95 certified or are willing to obtain the certification.

Job DescriptionBenefits: • 401(k) matching, • Dental insurance, • Health insurance About Us: The Shirley Aninias School is a private, 12-month behavior-based elementary program serving neurodiverse students ages 413. We create highly individualized programs that address each childs academic, social-emotional, and behavioral needs. Our team is committed to providing meaningful accommodations in a supportive learning environment that nurtures each students potential. Were excited to welcome passionate, experienced professionals who are eager to collaborate, grow, and make a difference. Position Overview: The School Administrative Lead plays a vital, hands-on role in the day-to-day operations of the school. This position is responsible for executing billing and invoicing tasks, organizing student records, onboarding new families, maintaining digital systems, and supporting communication with families and staff. The ideal candidate is detail-oriented, efficient, and proactive, with excellent organizational skills and a collaborative spirit. This role works closely with school leadership to ensure families and staff have the information and systems needed for smooth school functioning. Key Responsibilities: * Front Desk & Visitor Management: • Serve as the first point of contact for all visitors, families, and staff entering the school., • Monitor the front door throughout the school day, ensuring secure entry and exit of students and guests., • Greet families and guests warmly, answer incoming phone calls, and direct inquiries to appropriate staff members., • Respond to general questions about the school, schedule meetings, and manage sign-ins/sign-outs., • Provide intake forms and assist with documentation for new and current families., • Ensure the front desk area is clean, organized, and stocked with materials as needed., • Support arrival and dismissal logistics in collaboration with school staff., • Billing & Financial Tracking:, • Prepare and send invoices using QuickBooks Online and spreadsheets for school services., • Track incoming payments and follow up with families regarding overdue invoices., • Record and maintain billable staff hours related to service delivery and support internal reporting., • Ensure all billing and financial records are current and organized., • Student Records & Documentation:, • Maintain and update student folders (physical and digital), ensuring completeness and accuracy., • Follow up with families and providers for missing forms or documents., • Ensure all signed family contracts are collected and saved appropriately., • Notify school leadership of any new or required student services based on documentation., • New Family Onboarding:, • Manage the onboarding process for new families, including collecting paperwork, contracts, and intake forms., • Create and organize student files; guide families through their first steps with the school., • Collaborate with the Special Assistant to the Principal to schedule tours, screenings, and intake meetings., • Maintain consistent and supportive communication with new families., • Admissions & Scheduling Support:, • Track and respond to inquiries about school admissions and services., • Coordinate calendars with the Special Assistant to the Principal for school events, tours, and meetings., • Maintain communication with families regarding missing documents, upcoming meetings, and billing updates., • Google Drive & IT Organization:, • Maintain the structure and cleanliness of the schools Google Drive, ensuring documents are logically filed and accessible., • Monitor for issues with digital storage, file sharing, or access, and escalate to the COO or school leadership as needed., • Staff Time & Administrative Projects:, • Track employee service logs and time records for reporting and billing., • Support various administrative tasks and projects assigned by school leadership, including reporting, compliance documentation or other tasks as directed,, • Classroom Support:, • Assist in classrooms as needed during staff absences, transitions, or special activities and be part of the school crisis intervention team., • Provide supervision during lunch, recess, or field trips, ensuring student safety and engagement as needed., • Maintain flexibility and a team-oriented attitude to help meet student and classroom needs throughout the day. Physical Requirements and Essential Functions: • Ability to operate with frequent interruptions and moderate noise., • Ability to sit or stand for extended periods and lift up to 35 pounds., • Ability to lift, carry, and maneuver classroom furniture and equipment (up to 35 lbs)., • Ability to kneel, bend, and reach to retrieve files and supplies., • Daily use of computers, phones, and other standard office equipment., • Visual and auditory capacity to monitor front entry and communicate clearly in person and by phone., • Must be able to physically assist and de-escalate students using school-approved techniques (training provided)., • Maintain constant visual and auditory supervision of students when required., • Support students during transitions and physical activities, including running, kneeling, and sitting on the floor when required., • Must have or obtain First Aid/CPR certification. Qualifications: • Required: Bachelors or Master's Degree in related fields., • Minimum 2 years of experience working in school administration, billing, office management, or similar role., • Proficiency with Google Workspace (Docs, Sheets, Slides, Calendar, Drive), Microsoft Office, Adobe Acrobat and QuickBooks., • Strong attention to detail, excellent organization, and time management skills., • Clear and professional communication skills (written and verbal)., • Ability to handle confidential information responsibly and with discretion., • Positive, approachable demeanor with strong collaboration and customer service mindset., • Experience in a school or special education setting is highly preferred. Benefits: • Matching 401(k) (after 6 months), • Dental insurance, • Health insurance, • Vision insurance, • Long term disability insurance, • Commuter benefits, • Generous leave package, • Training opportunities

Job Description Flowdesk's mission is to build a global financial institution for digital assets, one designed from the ground up for market integrity and efficiency. To achieve this in a rapidly evolving market, we apply a disciplined, first-principles approach to everything we do. This approach is embedded in our core services, from institutional liquidity provision, trading solutions, OTC execution to our comprehensive treasury management offerings. This is how we cut through the noise and build robust and scalable systems across all our business lines. Therefore, we seek individuals who are driven by this systematic approach. Joining Flowdesk means you will be a key contributor in building and scaling a more transparent and efficient financial markets infrastructure. We are seeking a skilled and experienced Front Office Risk Manager to join our newly formed Risk Management team, led by a seasoned Chief Risk Officer with experience building some of the most respected risk functions in the digital assets space. This role is central to Flowdesk’s global growth — you will lead the design, implementation, and oversight of our counterparty credit and operational risk management frameworks, contributing directly to the development of a robust and scalable risk infrastructure. You will work closely with our Trading, Treasury, Operations, Compliance, and Technology teams to monitor exposures, enhance controls, and ensure that Flowdesk’s risk profile remains aligned with our strategic objectives and within the approved appetite. Your work will directly shape Flowdesk’s governance and risk culture, supporting market integrity, operational excellence, and sustainable growth across all business lines. Requirements Your role and responsibilities Credit & Counterparty Risk Oversight • Monitor bilateral and exchange-based lending exposures in real time, including margin loans, structured loans, and combined loan+option transactions., • Assess counterparty creditworthiness, including crypto-native entities, exchanges, and DeFi protocols, using both quantitative metrics (collateral ratios, liquidity, volatility) and qualitative assessments., • Track and escalate breaches of internal exposure limits (counterparty, sector, or protocol concentration). Loan & Structured Product Monitoring • Support the structuring of loans linked with options or other derivatives, ensuring risk/reward is aligned with risk appetite., • Model default and collateral liquidation scenarios for structured transactions., • Monitor variation margin flows and ensure adequacy of collateral buffers under stress. DeFi Trading & Protocol Risk • Oversee DeFi positions and exposures across lending protocols, AMMs, and on-chain derivatives., • Evaluate smart contract risks, protocol liquidity, governance centralization, and composability risks., • Monitor on-chain liquidation thresholds, oracle dependencies, and slippage exposure., • Track gas fee and network congestion risks that can delay liquidations or collateral transfers. Collateral & Margin Management • Assess the quality of posted collateral (token volatility, liquidity depth, rehypothecation rights)., • Apply and monitor dynamic haircuts based on volatility and liquidity conditions., • Work with Trading & Treasury to optimize collateral allocation between CeFi and DeFi venues. Stress Testing & Scenario Analysis • Run scenario analyses for counterparty defaults, protocol hacks, or extreme market moves., • Quantify potential P&L, collateral shortfalls, and liquidity impacts of extreme events., • Present stress results to the desk and CRO in actionable form. Market Conduct & Control • Ensure lending/borrowing activity complies with internal conduct standards and external regulations., • Monitor for abusive trading behavior in DeFi protocols (e.g., sandwich attacks, oracle manipulation)., • Provide input to compliance on new counterparties, protocols, and structured deals. Business Partnership • Act as an embedded risk partner for the desk, providing structuring input, risk analytics, and capital efficiency guidance., • Support onboarding of new DeFi venues and protocols by assessing credit and operational risks., • Liaise with second-line Risk and Compliance on risk framework enhancements specific to lending and DeFi. Background and Experiences • 5–10 years in risk management, credit trading, or structured products, ideally in a crypto market maker, hedge fund, or structured credit desk., • Strong knowledge of crypto lending markets, structured products (loans + options, accumulators, collars), and DeFi protocols., • Deep understanding of collateral management, margining frameworks, and liquidation mechanics., • Ability to model structured transactions and stress-test exposures (Python, SQL, Grafana, DeFi analytics tools)., • Familiarity with on-chain data sources (Dune, Nansen, DeFiLlama) and smart contract risks., • Familiarity with U.S. regulatory frameworks for trading and lending, including SEC and CFTC rules on derivatives, lending disclosure requirements, FINRA conduct standards, and federal/state guidance on digital asset lending., • Excellent communication skills with the ability to challenge traders constructively and escalate appropriately., • Strong integrity and sound judgment, capable of acting as both partner and control function., • Degree in Finance, Economics, Mathematics, or a related quantitative field; professional risk certifications (FRM/PRM/CQF) a plus. Skills And Personality • Curious and autonomous, • Highly motivated and results-driven, • Strong maths and analytical skills, • Ability to successfully manage multiple tasks in a fast-paced collaborative environment Company Culture And Values At Flowdesk, our culture drives our success. Here's how we live it • Ambition, We aim to conquer an impactful place in the crypto ecosystem while representing Tech expertise. We're always moving quickly toward our goals., • Ownership, If you believe in something, own it, make it happen, or at least learn from it., • Humility, The final result is a puzzle built by everyone's efforts—not one person takes all the credit., • International environment (English is the main language), • 100% Coverage from Justworks Benefits (Medical, Dental, and Vision plans), • Team events and offsites The base salary range for this role is between $150,000 - $200,000 in the State of New York. This range is not inclusive of our discretionary bonus. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data. Recruitment process Are you interested in this job but feel you haven't ticked all the boxes? Don't hesitate to apply and tell us in the cover letter section why we should meet! Here's what you can expect if you apply • HR Call (30'), • Technical interview with the CRO and/or Senior Market Risk Manager (60'), • Technical interview with with 1/2 CreditTrader/Sales (45'), • Interview with the US CEO (30'), • Interview with the COO (30') On the agenda, discussions rather than trick questions! These moments of exchange will allow you to understand how Flowdesk works and its values. But they are also (and above all) an opportunity for you to present your career path and your expectations for your next job! We are committed to an inclusive and accessible recruitment process. If you require any reasonable adjustments or have specific needs to enable you to participate fully in the interview or assessment process (e.g., a sign language interpreter, extra time for a test, or an accessible location), please contact us to discuss how we can support you. Flowdesk participates in the federal E-Verify program to confirm employment eligibility of all newly hired employees.

Job Description JOB DESCRIPTION Property Manager Organization The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community-based organization whose mission is to provide safe, affordable housing with supportive services within a residential setting which enhances the independence and dignity of each person. WSFSSH develops, manages, and provides housing for low- income older persons, many of whom live with mental illness and/or have experienced homelessness. WSFSSH currently owns and operates nearly 2200 units in 28 buildings located in Manhattan and the Bronx. Responsibilities: The Property Manager reports to the Deputy Director/Chief Operating Officer and is responsible for the smooth and safe operation of buildings owned and operated by WSFSSH. The Property Manager is responsible for staff supervision, operating the property within the budget, facility maintenance, compliance, resident relations, and working with our social service team to keep our residents stably housed. Staff Supervision • Supervise the maintenance, administrative and front desk staffs. Note: The front desk is staffed 24 hours/day, 7 days/week., • Establish and monitor staff schedules; monitor time and leave issues; provide for substitutes if staff are unable to work a given shift; sign off each week on staff time sheets Budget • Provide input to CFO and Deputy Director to establish annual operating budgets, • Operate buildings within the prescribed budgets, • Collect and deposit monthly rent, • Oversee petty cash, • Maintain resident information including move-ins and move-outs, rent changes, subsidy changes, and rent payments in the RealPage system Facility Maintenance • Implement and/or supervise ordering of supplies in consultation with the building superintendent and the WSFSSH Director of Facilities, • Review and approve all Purchase Orders, • Maintain active relationships with service contractors who provide maintenance on building equipment, • Maintain accurate records, tracking service and performance of equipment, • Maintain active communication with the WSFSSH Director of Facilities to sustain a healthy, efficient, and safe building. Adequately and accurately report on and address building related issues in a timely fashion., • Assure that the buildings, sidewalks and alleys are clean and well-maintained, • Assure compliance with the fire safety regulations including routine fire drills and inspection of fire safety equipment, • Assure that all required licenses, operating certificates, etc., are current., • Conduct annual inspections, arrange for routine painting and repair work, • Regularly review and implement sustainable practices within the building, • Monitor progress of work orders, • Implement emergency procedures as necessary Social Service Team Model * • Act as a liaison with the Social Services Department, meet weekly, make referrals to Social Services as appropriate, collaborate with Social Service team on leaseup of new units, negotiate and respond to grievances in consultation with Social Services as appropriate, • With input from Social Services team, initiate and oversee collection actions and holdover proceedings as necessary, • Share information about resident progress, needs, and problems with other staff in accordance with WSFSSH Confidentiality Policy. Compliance • Maintain good relations with oversight agencies including but not limited to HPD, HDC, NYCHA, HUD, DHS and Tax Credit Investors/Syndicators, • Oversee income certification and verification and ensure compliance with Rent Stabilization, LIHTC, HUD, HCR, HDC, HPD, HOME, HHAP, Shelter plus Care, Mitchell Lama, regulatory agreements, partnership agreements, and rental subsidy contracts, • Oversee leaseup of vacant units in compliance fair housing marketing, tenant selection plans, tenant applications, agency regulated lotteries, and referral programs including but not limited to DHS Resident Relations • Assist new residents with move-in and orientation to the building and community, • Protect resident rights at all times, • Develop 1:1 relationships with residents, • Monitor resident satisfaction with building staff, • Assure a safe, personalized environment which meets resident and regulatory needs, • Work cohesively and supportively with all members of the WSFSSH staff to establish and maintain a high level of respect and care for residents Other • Attend training sessions and conferences as required for enhancement of job skill, • Submit all required reports in a complete and timely manner, • Assist with other duties as directed Required Experience with and knowledge of: • Housing subsidy programs including but not limited to Section 8 (project based and tenant based vouchers), Section 9, NY/NY I,II,&III, LIHTC, Mitchell Lama, SCRIE, DRIE, NY 15/15, ESSHI, HOME, HHAP, • Marketing requirements of aforementioned subsidy programs, • Rent increase requests to HPD, NYCHA, SCRIE and DRIE as applicable, • Addressing tenant and subsidy arrears, • Shepherding cases through housing court, • Rent stabilization and the rent registration process, • Advanced or strong knowledge of Excel, Word, Outlook, and Teams., • Facility with RealPage property management system or similar Qualifications: * • Undergraduate Degree, • At least four years’ experience in property management or related activity, • Ability to read and write in the English language, • Fluency in Spanish helpful, • Ability to communicate with people of diverse backgrounds, • Experience working with persons who have experienced homelessness, persons with histories of substance abuse, and/or persons living with serious and persistent mental illness, preferred, • Strong leadership skills with a proven track record for creating and maintaining positive and mindful change, • Ability to work well under pressure and meet deadlines, • Excellent communication with senior management, • Team-oriented outlook, • Able to interact tactfully with staff, residents, visitors, vendors, inspectors and work cooperatively with building manager and outside consultants., • Able to make independent decisions and handle stressful situations when circumstance warrants, • Able to perform job responsibilities WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees’ qualifications without discrimination on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. 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Job DescriptionOverview Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Residential PT in New York, NY, you will serve and safeguard clients in a range of industries such as Residential, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Front Desk Officer in a residential location, you will welcome residents and guests, manage access entry, monitor cameras and alarms, document activity, and respond to incidents with clear communication and calm customer service. You will represent Allied Universal with an agile, reliable, and innovative approach, supporting a caring culture that puts people first while working as a team and acting with integrity to help maintain a secure environment. Position Type: Part Time Pay Rate: $17.00 / Hour Job Schedule: DayTimeSat04:00 PM - 12:00 AMSun09:00 AM - 05:00 PM Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial Benefits: Participate in our retirement savings plan to invest in your future., • Provide customer service to residents, guests, vendors, and/or delivery personnel by following security-related procedures, site-specific policies, and when appropriate, emergency response activities., • Staff the front desk by greeting and directing visitors, verifying credentials as required, issuing visitor authorizations, and maintaining visitor and contractor logs., • Monitor lobby activity and security-related systems such as cameras, alarms, and intercoms, and report irregular conditions according to site-specific policies., • Respond to incidents and critical situations in a calm, problem-solving manner, including contacting property management and/or emergency services as directed., • Have 1+ years of security-related experience., • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2026-1534838

Job DescriptionOverview Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer -Residential Front Desk PT in New York, NY, you will serve and safeguard clients in a range of industries such as Residential, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal at a residential front desk where you will welcome residents and guests, manage access and visitor logs, monitor cameras and alarms, and respond to calls for assistance. You will stay highly visible, help to deter security-related incidents through strong communication, and document activity with clear reports. Bring integrity and a people-first approach as you partner with the onsite team in an agile, reliable, and innovative culture. Position Type: Part Time Pay Rate: $17.00 / Hour Job Schedule: DayTimeTue08:00 AM - 04:00 PMThur08:00 AM - 04:00 PM Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial Benefits: Participate in our retirement savings plan to invest in your future., • Provide customer service to residents, guests, and vendors by following security-related procedures, location-specific policies, and when appropriate, emergency response activities., • Staff the front desk in a primarily stationary role, greeting visitors, answering questions, and directing individuals to the appropriate area or contact., • Control access to the residential property by verifying identification and/or authorization, issuing visitor passes when applicable, and maintaining sign-in and sign-out logs., • Monitor cameras, alarms, intercoms, and other front desk systems, reporting unusual activity and/or maintenance issues according to site instructions., • Have 1+ years of security-related experience., • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2026-1535964

Job DescriptionOverview Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer - Entry Desk Monitor in Queens, you will serve and safeguard clients in a range of industries such as Education, and more. Join Allied Universal at a busy higher-education law school front desk, where you will welcome students, faculty, and visitors, support access control and visitor processing, monitor activity on cameras and systems, and respond to security-related concerns with calm, clear communication. You will represent an agile, reliable, and innovative team that puts people first, collaborates closely with campus partners, and acts with integrity every day. Position Type: Full Time Pay Rate: $19.80 / Hour Job Schedule: DayTimeTue02:30 PM - 10:30 PMWed02:30 PM - 10:30 PMThur02:30 PM - 10:30 PMSat06:30 AM - 02:30 PMSun06:30 AM - 02:30 PM Why Join Us: • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more., • Career Growth: Get paid training and access to career growth opportunities., • Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance., • Provide customer service at the front desk by following security-related procedures and site-specific policies for an academic location, including greeting and directing students, faculty, staff, vendors, and visitors., • Control access to the facility by verifying identification and/or authorization, issuing visitor credentials as directed, and maintaining visitor, delivery, and key control logs., • Monitor entrances, alarms, and available surveillance systems from the assigned post, reporting irregular activity and/or maintenance concerns through the appropriate channels to help to deter unwanted activity., • Respond to incidents and critical situations in a calm, problem-solving manner, documenting actions taken and escalating to site leadership and/or emergency responders when appropriate., • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles., • Possess a high school diploma or equivalent., • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws., • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws., • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law., • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2026-1547198

Job DescriptionJob Title: Front Desk Administrator Job Accountabilities: • Works directly with patients and staff to coordinate service delivery and office management, • Maintains cooperative attitude and support efforts to staff needs, • Greets patients and ascertains name and other pertinent information. Notifies appropriate employee of visitor's arrival., • Communicates directly with patients and healthcare professionals via telephone and face to face, • Answers telephone(s); Determine if caller can be helped by receptionist or need requires to be routed to another person; Routes calls for employees as appropriate, • Retrieves voice messages on general voicemail, accurately takes and delivers messages all within a one-hour time limit, • Maintains log of all calls requiring further action. Establish contact with Clinical, Billing, Medical, and/or Chief Operating Officer, or other staff member via email or telephone in cases of emergency, • Performs a variety of routine clerical tasks (may include processing of incoming and outgoing mail via electronic emails from counselors, sending and delivering FAX messages, arranging for and maintaining logs for clinic operations, photocopying and collating, etc.), • You will co-share the responsibility to for tracking, monitoring the detox assessment, daily sessions, 822 assessments and follow up appointments, • Completing the intake referral sheet which includes verifying insurance, referral source and accurate date for treatment, • Schedules, confirms, and documents appointments, • Collects deductibles and co-pays at the time of services rendered; Clarifies copayments with Operations Director and/or Billing department if needed; Notifies Billing and Clinical Departments including Operations Director and Clinical Director of patient payment issues. All information is added to the EMR, • Maintains Excel records including but not limited to copayment payment receipt, co-payment cards, referrals, and medications., • Assists with patient’s transportation requests, • Appropriately track MetroCard systems, medication distribution for the nurses from the pharmacy, • Confirm all Medicaid client’s eligibility on the 1st and 15th of each month, • Monitor a weekly attendance sheet for services provided at the clinic, • Ensures blood work and urine toxicology requisitions are printed, • Notifies Clinical staff, including Clinical Director, of any outstanding clinical issues, including complaints or grievances made by patients, • Assures that office opening protocols are executed, • Participates in relevant meetings and ongoing development of professional knowledge and skill, • Maintains punctual and reliable attendance, • Promotes a positive work ethic. Promotes a positive image and disseminates positive information about Parallax Center and avoids negative statements or implications about Parallax Center to staff and patients., • Staff will not use cell phone at the front desk, 1 hour lunch include– needs to be coordinated to ensure coverage at the front desk, • Assisting billing with verifying authorization for IOP and Detox clients, • Tracking all intakes for the outpatient, IOP and detox on daily basis via internal systems, • All other task assigned by management

Job DescriptionMISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW Under the direction of the Director of Operations, the* Site Manger* oversees the day-to-day operations of a multi-service primary care center in New York City. The Site Manager is responsible to the provision of effective administrative, financial and operational aspects of the health center, including both front-end and back-end operations. This position will ensure the delivery of a patient-centric primary care experience, foster a safe, trauma-informed care environment where staff are engaged, developed and invested in the vision and mission of the organization. This is a supervisory position. KEY ESSENTIAL FUNCTIONS Operations • Direct oversight of Front Desk staff and other non-clinical support staff., • Oversight of schedule for all site staff (i.e. front desk staff, MA/LPNs, RNs, care coordinators, providers, etc.) to ensure seamless and adequate coverage., • Develop and monitor trends and provides action plans for Key Performance Indicators (KPIs) within the practice operations, • In collaboration with the Director of Operations, responsible for the financial performance of the site. Monitor the budget, site expenses to project revenue and execute plans for budgeting variances., • Maximize patient throughput and review of cycle times by managing ongoing daily front and back office operations., • Reconcile site encounters on a daily basis to ensure accurate billing and encounters are closed in a timely fashion., • Oversight of cash collections relating the patient billing and AR at the center level., • Responsible for the overall appearance of the facility by conducting regular walk-through, filling out work orders, arranging routine and emergency maintenance visits for the building’s facilities., • Ensure facility is adequately stocked with necessary supplies and par levels are maintained., • Organize work around repeatable processes rather than one-off projects and takes a continuous improvement approach. Updates and develops new department standard operating processes (SOPs)., • Collaborate with Medical and QI leads to drive clinical quality measures, population health initiatives, and reduce the cost of care., • Recruit, supervise, manage, develop and evaluate performance of all staff on an ongoing basis in accordance with applicable performance standards (with the exception of the doctors)., • Collaborate with the HR team to formalize a development plan for staff as well as manage employee relations issues such as provide employees with formal write-ups and suggestions for improvement, and administer terminations as needed., • Perform tasks to maintain employee/payroll records including check and audit of timekeeping records for compliance with established standards by maintaining time and attendance records. The Administrative Assistant will oversee timekeeping for providers., • Conduct daily huddles and monthly staff meetings to communicate policy, operational and health care environment updates., • Oversee patient satisfaction surveys, review trends and implements interventions to strive for excellence. Disucss results and trends during QI/QA meetings., • Execute and maintain compliance with all established processes, procedures, and performance metrics. Conducts routine trainings with competency assessments., • Coordinate and ensure that all records of the facility, equipment, and logs are maintained properly and are up to date., • Ensure staff maintain and adhere to all HIPAA requirements in accordance with the policy and procedure., • In collaboration with Compliance Officer, investigate, monitor and keep leadership abreast of regulatory/complinace issues, deficiencies, or potential problems that may have financial impacts, personnel concerns, or involve regulatory intervention., • Conduct and participate in internal and external meetings, conferences and seminars as a representative of Primary Care, including the Board of Directors meetings held afterhours and on weekends., • Perform other appropriate duties as requested by supervisor., • Undertake special projects and assignments as directed. REQUIREMENTS: • Master's degree in health administration, public health in healthcare management, business administration, public administration, nursing or equivalent strongly preferred. BA required., • Three (3) years progressively responsible management and supervisory experience with specific knowledge, experience, and demonstrated ability in the areas of management, personnel development and management, organizational evaluation, professional staff development and leadership skills in an ambulatory medical care setting preferred., • Two (2) years' experience in Community Health Centers*, • Exceptional emotional intelligence and interpersonal skills. Able to effectively deescalate, communicate and navigate highly sensitive and challenging situations with a sense of calm reassurance., • Good judgment in a) seeking and using information to support decision-making; b) anticipating the consequences of decisions and actions; c) communicating information; d) interacting constructively with others both within and outside the organization; e) maintaining confidentiality, as appropriate; and f) choosing actions that are beneficial to, and consistent with, the mission, goals, culture and style of the organization., • Strong qualitative, quantitative and analytical skills, demonstrated by ability to identify and use information and data to set goals and priorities, make decisions and measure performance, Strong coaching philosophy focused on observation and feedback model, • Demonstrated history of managing people to meet/exceed established Key Performance Indicators, • Demonstrated ability to consistently meet deadlines, • Excellent oral and written communication skills, • Strong organizational and planning skills with excellent attention to detail, • A compassionate and trauma-informed care approach to patients is essential Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

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