Front desk officer jobs in New York, NYCreate job alerts

We are a modern dental office that is committed to compassionate and exceptional dental care. We are looking for a new team member to join our practice for the role of front desk receptionist. This job would be perfect for you if you enjoy working in a fast pace environment and like to help people. Our office is focused on emergency care and dental pain relief. The responsibilities for this role include but not limited to insurance verification, processing payments, answering phone calls and schedule appointments. Experience is preferred but we are willing to train the right candidate. To apply, please submit your resume, give us a little description about yourself and why you are interested. Applicants who provide a description will be given priority.

Overview Medical Clinics of NYC is seeking a reliable, detail-oriented, and personable Medical Receptionist / Office Assistant to join our dynamic team. This position is vital to ensuring smooth day-to-day operations and delivering exceptional service to our patients and visitors. Responsibilities - Greet and check in patients in a friendly and professional manner - Schedule and confirm appointments via phone, email, and patient portal - Answer and direct incoming calls, take messages, and provide accurate information - Verify insurance information and obtain necessary authorizations - Collect co-pays and manage billing inquiries - Maintain and update patient records and ensure confidentiality - Assist with filing, scanning, faxing, and other administrative tasks - Support medical staff with documentation and follow-ups as needed - Keep the front desk and reception area clean and organized - Manage office supplies and inventory - Coordinate with other departments to ensure optimal patient care Required Skills and Qualifications - Proficient in office management practices with strong computer literacy skills. - Excellent organizational skills to manage multiple tasks effectively while maintaining attention to detail. - Knowledge of medical terminology and insurance verification. - Previous experience in a medical office or clinic setting is a plus. (Freshers can apply!) Join our team as a Front Desk Receptionist where you will play an essential role in delivering outstanding service while contributing to the overall success of our organization!

Receptionist for medical office (just one doctor’s) office. Monday through Thursday Handle variety of clerical and administrative tasks, including patient registration, scheduling appointments, answering the phone.

Looking for experienced Dental Front Desk receptionist or Dental Insurance Coordinator. Must have strong verbal and written communication skills in English. Bilingual in one of the following languages a plus: Russian, Spanish, Chinese, or Korean. We offer employee discounts and perks. Full-time staff get annual bonuses and 5 days PTO. Pay based on experience, kindly refrain from applying if not experienced in dental field. This is not a remote position, please provide resumes for consideration. Please do not apply if not experienced in dental field. Serious applicants only. Company Description Busy dental office in Oakland Gardens, Queens seeking immediate hire for front desk and insurance coordinator. Why Work Here? Great staff, flexible hours Busy dental office in Oakland Gardens, Queens seeking immediate hire for front desk and insurance coordinator. Experience: At least 1 year experience in dental Compensation: $25 to $27 Hourly (plus commission) Paid Time Off Other Industry: Healthcare

We are seeking a Front Desk Receptionist to join our team. We offer competitive salary rates and we provide great benefits. Job Duties: Be on time Be respectful Able to answer the front desk phone and able to transfer calls Schedule appointments for patients Register new patients Verify medical insurances Assist patients with any questions or concerns they have Must be able to maintain confidentiality of any and all records Qualifications: Must be able to speak English and Spanish fluently Must be able to work a flexible, full day schedule from 9am-5:30pm Must be organized, neat, and have good time management Must be able to work under pressure during busy hours Must be knowledgeable about general insurance and medical information Must be computer literate (i.e: use Microsoft Office, scanning machine, Medical Office software for scheduling) Benefits: Negotiable salary Flexible work schedule We offer training Everything is negotiable! Job Types: Full-time, Part-time Pay: $18.00 - $25.00 per hour Schedule: 8 hour shift Ability to Commute: Brooklyn, NY 11204 (Required) Ability to Relocate: Brooklyn, NY 11204: Relocate before starting work (Required) Work Location: In person

Now Hiring: Receptionist – Be the Face of Our Company! Are you organized, professional, and great with people? We’re looking for a Receptionist to be the first point of contact for our business, ensuring a welcoming and efficient front desk experience for clients, visitors, and team members. Why Join Us? Competitive Pay & Benefits – Health insurance, PTO, retirement plans & more Career Growth Opportunities – We invest in our employees’ success Positive Work Environment – Friendly andsupportive team culture Flexible Scheduling – Full-time & part-time positions available Key Responsibilities: • Greet visitors and clients with a warm andprofessional demeanor • Answer and direct phone calls, emails, andinquiries efficiently • Schedule appointments and manage calendars with accuracy • Handle administrative tasks such as data entry, filing, and office organization • Ensure the reception area is clean, organized, and welcoming • Assist other departments as needed to keep operations running smoothly What We’re Looking For: Excellent communication & interpersonal skills Strong organizational & multitasking abilities Proficiency in Microsoft Office & office management software A professional and friendly attitude with a customer-first mindset Previous experience in reception, customer service, or administration is a plus! Ready to be the face of our company? Apply today and start your journey with us! Would you like this tailored for a specific industry (e.g., medical, corporate, hospitality)?

Boutique Law Firm seeks full time Receptionist/Administrative Assistant. Responsibilities include answering phone, greeting clients, scheduling appointments, sorting mail and various office tasks. Salary commensurate with experience.

Job Description: We are looking for a highly organized, proactive, and detail-oriented Bilingual Secretary with excellent communication skills in both English and Spanish. Key Responsibilities: - Handle phone calls and emails in both English and Spanish. - Manage documentation, filing, and records. - Perform general administrative tasks such as preparing reports and presentations. Requirements: - Advanced proficiency in both English (written and spoken) and Spanish. - Previous experience as a secretary or administrative assistant is preferred. - Strong knowledge of office tools (Microsoft Office, Google Suite, etc.). - Excellent organizational skills with the ability to handle multiple tasks efficiently. - Professional attitude, excellent communication skills, and the ability to work well in a team.

If interested, please call (M-F, 8AM - 4PM) ! We see chats, but are not able to respond. Seven one eight, four seven one, five five zero zero We are seeking a dedicated and driven personality to join our team as a Front Desk Receptionist at Wavecrest! We are looking for someone who is committed to providing exceptional customer service and care for our residents. We're seeking a strong-willed individual to serve as the face of Wavecrest and as the first point of contact, responsible for creating a positive and professional experience for visitors, residents and staff. Job responsibilities include: - Greeting residents, family members and visitors with a warm and friendly demeanor. - Answering and direct phone calls, taking messages as necessary. - Responding to inquiries about facility services and residents with accuracy and professionality. - Maintaining a clean and organized reception area, to ensure smooth workflow and operations. - Signing for packages and mail, directing them as needed. - Coordinate with staff to ensure residents receive timely assistance and support. - Corresponding with appropriate parties when residents return/or are discharged from hospital/rehab. - Ensuring residents and visitors sign in and out Qualifications: - High School Diploma/Equivalent - Previous experience in an administrative role is preferred, but not required. Extensive training and support will be provided! - Excellent communication and interpersonal skills. - Strong organizational skills with the ability to multitask. - Proficient with basic computer applications (Microsoft Office, Word, Excel, Outlook). - Compassionate and understanding attitude towards residents and their families. - Ability to maintain confidentiality and handle sensitive information. Working Conditions: - Must be able to sit for an extended period of time (8 Hours) - Must be comfortable working in a Healthcare setting. - Must be able to multitask between routing phone calls, ensuring residents are properly signing in/out all while maintaining professionality. Candidates are encouraged to submit their resumes outlining your qualifications and skills for the role. Join our team and help us make a difference in the lives of our residents by providing outstanding service and support!

We are a family-owned high-end dental office looking for a respectful, sophisticated front desk employee who wants to join us for the long term. The wage per hour is negotiable and depends on experience. Responsibilities: - Present yourself in a sophisticated manner and give positive impressions to patients. - Answer phone calls promptly and professionally to assist callers with inquiries. - Verify insurance and create insurance breakdowns. Requirements: - Previous experience as a dental receptionist is required. (It is a big plus if you have handled PPO insurance.) - Demonstrate respectful and responsible behavior in all interactions with others. - Strong office management skills with attention to detail in clerical tasks.

Front desk counter representative at a local car rental office.

answer phones, book appointments, patient liason work with electronic medical records and insurance companies and with other staff to help manage the office

Bayside, Queens NY Insurance Client seeks a professional and customer-oriented Bilingual Receptionist (Korean/English) with at least 2 years of experience in handling phone calls and providing administrative support. All applicants MUST be fully fluent in KOREAN and English, possess excellent communication skills, and be able to manage front-desk operations in a fast-paced environment. This role requires a friendly, efficient, and organized individual who can handle diverse tasks and assist with various office functions. Key Responsibilities: Phone Handling: Answer, direct, and screen incoming phone calls in both Korean and English, providing excellent customer service and ensuring proper message taking and follow-up. Customer Service: Greet and assist clients, visitors, and staff in a professional and welcoming manner, addressing inquiries and offering assistance as needed. Appointment Scheduling: Manage calendars and schedules for staff, clients, and visitors, ensuring appointments are booked and confirmed efficiently. Administrative Support: Provide administrative assistance, including managing correspondence, maintaining records, and performing data entry tasks. Multitasking: Handle multiple tasks simultaneously, including answering calls, assisting walk-ins, managing emails, and coordinating office functions. Translation/Interpretation: Offer translation or interpretation services as needed between Korean-speaking and English-speaking clients, staff. Office Coordination: Maintain the reception area, ensuring it is clean, organized, and presentable at all times. Documentation Management: Assist with filing, organizing office files and documents, and ensuring all information is properly stored and accessible. Scanning and maintaining electronic files. Problem Resolution: Address client or visitor concerns and escalate issues to the appropriate department or personnel when necessary. Team Collaboration: Work closely with other team members to ensure smooth office operations and support day-to-day administrative needs. Requirements: Experience: Minimum of 2 years of experience as a receptionist, administrative assistant, or in a customer service role, with a focus on answering phone calls and managing office tasks. Language Skills: Fluent in both Korean and English (written and spoken), with the ability to translate and interpret effectively. Phone Handling: Demonstrated experience with multi-line phone systems, excellent phone etiquette, and a strong ability to manage high volumes of calls. Communication Skills: Strong interpersonal and communication skills, with the ability to work effectively with diverse individuals. Organizational Skills: Ability to prioritize tasks, stay organized, and handle multiple responsibilities in a fast-paced environment. Technical Skills: Proficiency in MS Office (Word, Excel, Outlook) and general office equipment (copiers, fax machines, etc.). Professionalism: Must maintain a positive, professional demeanor and appearance while representing the company. Education: High school diploma or equivalent required; additional certifications in office management, customer service, or bilingual communication are a plus. Preferred Qualifications: Previous experience in a bilingual or multicultural environment is highly desirable. INSURANCE Industry experience will be compensated at a higher rate. Knowledge of office procedures, calendar management, and basic administrative functions. Benefits: Competitive salary based on experience. Health and wellness benefits (if applicable). Paid time off, holidays, and sick leave. Opportunities for career advancement and professional development.

Great opportunity for a motivated individual to obtain a long term position at the Vision Center of New York. We are looking for a well spoken person to answer office calls and confirm and recall patients. Fluency in Spanish is preferred. Please attach your resume if interested in applying for the position.

Responsibilities: - Greet visitors and direct them to where they will receive therapy. - Answer incoming calls and route them to the appropriate person or department. - Maintain a clean and organized reception area. - Schedule appointments and meetings for staff members. - Maintain records of visitors, calls, and messages. - Provide general administrative support to staff members. - Assist with ordering office supplies. - Job Types: Full-time, Part-time Pay: $16.00 - $18.00 per hour Expected hours: 40 per week Benefits: 401(k) 401(k) matching Flexible schedule Free parking Paid sick time Paid time off Paid training Retirement plan

Looking for part time front desk receptionist for busy office. Looking for someone who can multitask, computer savvy, greeting and setting up patients appointments and charts, assisting the manager with help. Experience and Spanish speaking is a plus

Christo Fifth Avenue - Curly Hair Salon NYC is a premier beauty salon dedicated to providing our clients with top-notch services in a luxurious and welcoming environment. We pride ourselves on offering a professional yet friendly atmosphere where our team works together to ensure each client has an exceptional experience. We are looking for a motivated and professional Salon Receptionist to join our dynamic team. Position Overview: As a Salon Receptionist, you will be the first point of contact for our clients, creating a positive and welcoming first impression. You will play a key role in managing the daily operations of the salon, including booking appointments, greeting clients, handling inquiries, and ensuring smooth communication between clients and salon staff. You should be a team player, organized, and dedicated to maintaining the highest level of customer service. Key Responsibilities: Greet clients upon arrival, ensuring they feel welcome and valued. Answer phone calls and respond to email inquiries, scheduling appointments, and assisting clients with their requests. Maintain an organized appointment calendar, ensuring that appointments are properly scheduled and confirmed. Process client check-ins and check-outs, handling cash and payments accurately. Handle client complaints and concerns in a professional and efficient manner. Maintain the cleanliness and organization of the reception area and salon environment. Promote and inform clients about services, special offers, and products available at the salon. Assist with inventory management and restocking of products. Work collaboratively with salon staff to ensure a smooth operation of services and client satisfaction. Perform additional administrative tasks as needed, including managing salon files, keeping client records up-to-date, and handling other office-related duties. Qualifications: Minimum of 2 years of experience as a receptionist or in a customer service role, preferably in a salon or beauty industry setting. Strong communication and interpersonal skills. Exceptional organizational skills with the ability to multitask in a fast-paced environment. Proficient in using salon booking software, Microsoft Office, and basic computer skills. Positive attitude, professional demeanor, and strong attention to detail. Ability to remain calm and effective under pressure. Knowledge of salon services and industry trends is a plus. Ability to work flexible hours, including evenings and weekends, as needed. Benefits: Competitive pay with performance-based incentives. Employee discounts on salon services and products. Opportunities for career growth and development within the company. Positive and supportive work environment.

About Us: Laveli NY and Laveli NJ is a high-end salon in New York City and New Jersey, known for delivering exceptional beauty services in a sophisticated environment. We pride ourselves on our commitment to excellence, both in service and in our work environment. Position Overview: We are seeking an experienced and polished Receptionist to join our elite team. The ideal candidate will possess a blend of professionalism, superior customer service skills, and salon industry experience. You will be the first point of contact for our clients, ensuring a seamless and welcoming experience from arrival to departure. Your role will involve managing appointments, providing excellent customer service, and supporting the smooth operation of the salon. Key Responsibilities: Calendar Management: Efficiently schedule, reschedule, and confirm appointments for clients and stylists, ensuring optimal use of salon resources and minimal wait times. Customer Service Excellence: Greet clients warmly, address their inquiries, and provide a high level of service throughout their visit. Handle any issues or special requests with professionalism and a positive attitude. Administrative Support: Manage phone calls, emails, and other correspondence with efficiency and discretion. Handle check-ins and check-outs, process payments, and maintain accurate records. Operational Efficiency: Ensure the reception area is clean, organized, and well-stocked with necessary supplies. Assist with inventory management and order supplies as needed. Qualifications: Experience: Minimum of 1-2 years of experience as a receptionist, preferably in a high-end salon or luxury service environment. Salon Knowledge: Familiarity with salon services, products, and industry trends is essential. Skills: Exceptional communication and interpersonal skills. Proficiency in calendar management software and point-of-sale systems. Strong organizational abilities and attention to detail. Appearance: Professional, polished, and well-groomed appearance in line with the salon's high standards. Flexibility: Ability to work evenings and weekends as required. What We Offer: Pay: $15.00 - $17.00 per hour - A dynamic and supportive work environment. - Discounts on salon services and products. Laveli Salon NY is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Types: Full-time, Part-time Pay: $15.00 - $17.00 per hour Schedule: 10 hour shift Monday to Friday Weekends as needed Experience: Customer service: 1 year (Preferred) Ability to Commute: New York, NY 10023 (Required) Work Location: In person

PLEASE READ BEFORE APPLYING!!!! We are looking for enthusiastic and energetic candidates that must be able to work in a team. You must be responsible and come on time for your shifts. You will be handling sensitive and precise information, which requires focus and responsible manners. We are searching for someone who is looking for a full time opportunity and is reliable to work around our schedules. Your responsibilities will be: Follow sales, record sales, coordinate runners and sales agents, cover front desk when needed, answer phone calls, respond to emails, you will be fulfilling orders, picking up deliveries. Being able to coordinate with our team is a must and it is very important that you can follow directions given to you. If you have theater experience and front desk experience is a plus. NDA will be signed! Job Type: Full-time Pay: $18.00 per hour

Company Description White Glove Consulting is a Medicaid consulting firm based in New York, NY. e, we specialize in assisting the elderly/disabled through the complex process of planning and applying for Medicaid. At White Glove, we take pride in providing exceptional customer service and efficient turnaround times to our clients. Role Description This is a full-time on-site role for a Front Desk Receptionist at White Glove Consulting. The Front Desk Receptionist will be responsible for performing receptionist duties, maintaining clerical tasks, handling phone etiquette, communicating effectively, and providing excellent customer service. Qualifications Phone Etiquette and Communication skills Receptionist Duties and Clerical Skills Customer Service skills Excellent organizational and multitasking abilities Proficiency in Microsoft Office Suite Experience in a similar role is a plus

Overnight Front Desk Manager Location: Hudson Yards Hotel, New York, NY Schedule: Overnight shifts, including weekends and holidays About Us Hudson Yards Hotel is a boutique property at the heart of New York City, blending luxury with a warm, personalized guest experience. Our team is passionate about hospitality, and we believe in creating a workplace where everyone feels valued. Your Mission As the Overnight Front Desk Assistant Manager & Acting Manager on Duty, you will be the primary point of contact for guests and hotel operations overnight. You will ensure smooth check-ins and check-outs, address guest concerns, and oversee the front office team to deliver an exceptional guest experience. In the absence of senior management, you will handle operational decisions, resolve guest issues, and coordinate with other hotel departments to maintain seamless service. Key Responsibilities - Guest Services & Front Office Operations - Serve as the Acting Manager on Duty (MOD) overnight, ensuring efficient front office operations and addressing any guest needs. - Oversee guest check-in/check-out process, ensuring proper identification and payment methods are secured. - Supervise and support the front office team, ensuring all guest interactions are warm, personalized, and efficient. - Handle and resolve guest complaints or service issues that cannot be settled by front desk agents, providing timely follow-up. - Monitor and manage VIP guest arrivals and departures, ensuring all special requests are fulfilled. - Motivate and encourage team members to upsell rooms and services, driving additional revenue. Financial & Administrative Duties - Ensure all folio postings, deposits, and settlements are handled properly and in a timely manner. - Maintain accuracy in cash handling, billing, and financial transactions, ensuring compliance with internal audit procedures. - Prepare and distribute end-of-shift reports to senior management and ensure all key information is documented. Hotel Safety & Operations Oversight - Maintain a visible and proactive presence throughout the hotel, monitoring safety and security. - Coordinate with housekeeping and maintenance to address any urgent facility issues overnight. - Ensure all internal policies and security procedures are upheld to maintain a safe environment for guests and staff. What You Bring - 3+ years of front office experience in a hotel environment, with at least 1 year in a leadership or supervisory role. - Strong problem-solving skills, able to handle guest concerns with professionalism and efficiency. - Excellent communication abilities (verbal, written, and body language) to interact with guests, team members, and management. - Ability to work independently and make operational decisions in the absence of senior leadership. - Strong financial acumen, ensuring accuracy in transactions. - Experience using hotel management systems (e.g., Mews, Opera, or similar). - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). - Must be legally authorized to work in the United States. Why Join Us? - Opportunity to work in a start-up boutique hotel with a growing and dynamic team. - Gain valuable leadership experience as the overnight Manager on Duty. - Work in a fast-paced, guest-focused environment where every night is unique. If you’re a night owl with a passion for hospitality, apply today and help us create unforgettable guest experiences!

Sauchik & Giyaur, P.C. is a boutique law firm with a unique focus on representing clients in the healthcare industry. We have an immediate opening for a Receptionist who will act as the initial and primary point of contact for the attorneys, clients and guests who visit or contact the Firm's New York Office. The Receptionist will also provide office services support for the office. Responsibilities Include: Provides outstanding customer service Serves as the primary contact for the Firm's attorneys and their clients and guests: greets and directs visiting attorneys, clients and guests Screens and directs incoming calls and takes messages as appropriate Provides back up office services support such as conference room set ups, maintaining supply areas, running daily mail, and making photo copies, among other clerical and administrative duties Maintains kitchen and beverage supplies Performs other related duties as assigned Russian language is a must Job Type: Full-time Pay: From $60,000.00 per year Benefits: 401(k) Health insurance 2 weeks paid vacation per year Schedule: 8 hour shift Work Location: In person

JOB TITLE: Patient Care Coordinator STATUS: ☐ Exempt ☒ Non-Exempt DIRECT REPORTS: ☐ YES ☒ NO REPORTS TO: Operations Program Manager CLINICAL: ☒ YES ☐ NO DEPARTMENT: Operations JOB SITE: All MMD Centers ** PRIMARY PURPOSE** Represent the company as the center’s first point of contact, greeting patients and key stakeholders upon entry into the center and via phone and digital communications. Accurately complete patient registration, insurance verification and patient collections. Drive a positive patient experience through execution of clinical and administrative duties. ** ESSENTIAL JOB DUTIES** Primarily accountable for specific functions and results. Ranked by descending order of importance. Not exhaustive and subject to change as necessary RANK ESSENTIAL FUNCTION DESCRIPTION Clinical Responsibilities Approximately 80% 1. Greet patients upon entering the center. 2. Register patients for visits carefully and efficiently. 3. Verify patient insurance and collect patient payments accurately. 4. Answer and route phone calls, taking and delivering messages as needed. 5. Respond to and resolve patient questions and issues, as needed. 6. Document patient information in the EMR accurately and completely. 7. Direct patient throughput and flow in the waiting area, engaging in patient service recovery, as needed. Administrative Responsibilities Approximately 15% 1. Organize office supplies at the front desk according to company best practice, restocking as needed. 2. Ensure the cleanliness and appearance of the waiting area for patients. 3. Complete daily procedure checklists. 4. Maintain 100% compliance with company trainings and policies. 5. Welcome new team members and provide support, as needed. 6. Engage in local marketing and marketing events, as needed. 7. Respond to and execute on email communications timely. Additional Responsibilities/Cross-Training Approximately 5% 1. Assist with intake duties when back-office staff are not available, including but not limited to: a. Collecting vitals, physical stats, and medical history. b. Performing point-of-care testing. c. Retrieving lab and ancillary test results for review by provider. d. Documenting any clinical services performed in the EMR. e. Ensuring patients are roomed, examined, and discharged timely. 2. Additional responsibilities as assigned. LICENSES & CERTIFICATES N/A – No licenses or certifications required. ** ** ** EDUCATION, COMPETENCIES & EXPERIENCE** 1. High school diploma or equivalent (minimum required). 2. Minimum of one (1) years’ experience working in a customer service setting, preferably in healthcare. 3. Strong customer service skills with a friendly and positive/enthusiastic presentation. 4. Strong attention to detail while maintaining a high level of organization. 5. Ability to work effectively with multiple managers and key stakeholders in a fast-paced environment. 6. Excellent interpersonal, communication, and diplomacy skills – team player who takes initiative and maintains a professional demeanor across all interactions. 7. Fluency in Spanish, Bengali, Arabic, Creole, French, or Hindi, a plus. ** PHYSICAL DEMANDS** Computer work which may require repetitive motions and remaining in a stationary position for extended periods of time Positioning, transporting, and/or installation of equipment or materials with weight load of up to 25lbs Traverse across different areas of the office/clinic and/or to different office/clinic locations Observation of details at close range (within a few feet of the observer) ** EQUAL EMPLOYMENT OPPORTUNITY STATEMENT** ModernMD is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. ModernMD makes hiring decisions based solely on qualifications, merit, and business needs at the time. EMPLOYEE ACKNOWLEDGEMENT I have reviewed this job description and understand all my job duties and responsibilities. I am able to perform the essential functions as outlined. I understand that my job may change on a temporary or regular basis according to the needs of my location or department without it being specifically included in the job description. If I have any questions about job duties not specified in this description that I am asked to perform, I should discuss them with my immediate supervisor or a member of the Human Resources staff. I further understand that future performance evaluations and merit increases to my pay are based on my ability to perform the duties and responsibilities outline in this job description to the satisfaction of my immediate supervisor.