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  • Front Desk Agent – Entry Level
    Front Desk Agent – Entry Level
    2 months ago
    Full-time
    Secaucus

    We are hiring Front Desk Agents to join a highly motivated, guest-focused front office team. This is an entry-level position, perfect for anyone looking to get their foot in the hospitality industry or transition into hotel operations. No two days are the same — you’ll be the first point of contact for our guests and a key part of creating a positive stay experience. You’ll receive hands-on training, clear expectations, and ongoing support from an experienced Front Desk leadership team that believes in coaching, collaboration, and growth. What You’ll Learn Hotel front desk operations and guest service standards Check-in/check-out procedures, reservations, and billing Professional communication and service recovery How hotel departments work together to support the guest experience The foundation needed to grow into advanced front desk or leadership roles Key Responsibilities Greet and welcome guests in a friendly, professional manner Handle check-ins, check-outs, and guest requests efficiently Answer guest questions regarding hotel services, amenities, and local attractions Accurately manage reservations, room assignments, and guest information Communicate effectively with Housekeeping, Engineering, Sales, and Leadership Maintain clean, organized work areas and accurate logs/pass-ons Follow hotel policies, procedures, and brand standards Assist with package handling, guest messages, and service requests What We’re Looking For Entry-level candidates welcome — hotel experience not required Positive attitude and strong customer service mindset Willingness to learn, ask questions, and accept coaching Ability to multitask and stay composed in a fast-paced environment Strong communication and basic computer skills Flexible availability (evenings, weekends, holidays as needed) Team players who take pride in doing things the right way Growth & Culture At our hotel, Front Desk Agents aren’t “stuck” at the desk. We actively promote from within and provide opportunities for growth to those who demonstrate reliability, initiative, and strong guest service skills. You’ll be joining a collaborative front desk leadership team that works closely with all departments and values accountability, teamwork, and continuous improvement.

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  • Early Intervention Service Coordinator
    Early Intervention Service Coordinator
    2 months ago
    $55000–$65000 yearly
    Full-time
    Dyker Heights, Brooklyn

    Early Intervention Service Coordinator Salary: Fee for Service at a rate of $13.50/unit(approx 55-65k) Location: Dyker Heights, Brooklyn/Hybrid Essential Duties and Responsibilities: The role of a Service Coordinator for Early Intervention combines the traditional case management activities of organizing and coordinating needed services with the philosophy of family-centered care. Our goal is to create opportunities for the provision of collaborative, community-based services for infants and toddlers with developmental delays and disabilities through assisting with identifying and prioritizing concerns, and developing plans based on those concerns. Thus, allowing the child and family to receive services that are authorized under the Early Intervention Program. • Oversee the completion of all required documentation and appointments to meet the goals of the Individualized Family Plan(IFSP) and ensure the services are delivered., • Demonstrates flexibility with case load management on an as needed basis. Provide extensive documentation for all encounters., • Once training is complete, maintain a case load of 30 to 40 cases., • Bachelor’s degree in heath or human services field of study or a minimum of 2 years of job-related experience providing service coordination or 1 year of service coordination and 1 year of experience in a service setting with infants and toddlers. The experience may include volunteer-based positions., • Excellent verbal and written communication skills, including ability to effectively communicate with clients, and healthcare providers., • Need to use electronic health record systems, databases, and other computer-based tools to manage client information and maintain accurate records., • Strong organizational skills to help manage client information, schedules and appointments., • This position requires the ability to work with clients and families that may be experiencing physical and emotional challenges, so they should be able to work under pressure and remain calm and empathetic., • Computer proficiency (MS Office- Word, Excel and Outlook)., • Ability to work independently and to carry out assignments to completion within the parameters of instructions given, prescribed routines, and standard accepted practices., • Must be able to be in the office 3 days a week and either in the field or remote the other 2 days., • Bilingual is a must(Spanish, Bengali, Urdu, Hindi, Punjabi, French, Mandarin, Russian)., • Must complete 10 hours of training annually., • Ability to perform the essential job functions consistent safely and successfully with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards., • Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards., • Must be able to lift and carry up to 35 lbs.

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  • Shift Supervisor F89
    Shift Supervisor F89
    2 months ago
    Full-time
    Staten Island, New York

    SUMMARY: Perform responsible work involving a variety of specialized assignment in a homeless shelter; does related work as required. Shift Supervisor reports to the Security Manager. Proof of COVID-19 vaccinations required. DUTIES & RESPONSIBILITIES: Train new security employees in all aspects of the facility. Maintain level of expectation of requirements for security office and traffic intervention. Assist Facility Manager, preparing and executing fire drills (as well as fires) or in other cases. Make rounds randomly through the facility (interior and exterior) for surveillance of hazardous situations, trespassers, illegal activities, etc. Respond by phone or in person to request for assistance form Shift Supervisors at other locations. Complete assigned paper work responsibilities i.e.,log, incident reports, CPS reports and all other reports. Monitor reception area and security at front desk area daily. Maintain safety and security of clients and staff. Provide crisis intervention when needed. Enforce drug free workplace policy and no smoking rules. Attend and conduct various meetings and training’s as needed. Back-up Security Manager as directed. Check inventory of equipment daily. Provided leadership in emergency situations within the security department. Fulfills all job responsibilities of a Client Care Monitor. Perform all related duties as assigned. EXPERIENCE AND QUALIFICATIONS: Associates Degree in social services, criminology or related field; or equivalent experience required. Must possess a general knowledge of security systems. Ability to solve problems; ability to make decisions based on factual information a must. Shift Supervisor must own their own vehicle and have knowledge of public transportation system. A home phone number is mandatory. Must be flexible on days and hours of availability. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

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