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Job Description TITLE: Administrative Assistant/Entitlements Specialist REPORTS: Clinical Supervisor SALARY: $40,000 - $50,000 LOCATION: Tinton - 880 Tinton Ave. Bronx, NY 10473 Our Mission: Since 1967, Odyssey House has gone beyond helping individuals beat drugs and alcohol. We help rebuild lives. There’s more to recovery than just getting clean. We help individuals get healthy again, too, with medical and dental care, fitness programs, support for your mental health and more. Individuals can stay with their children while in treatment, while learning new life skills, so they can stay together and repair other broken relationships in their lives. We provide educational and work skill trainings, outpatient services and available housing assistance, so individuals can step back into real life with a real future. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. MAJOR FUNCTIONS: Establish a liaison with social service agencies to expedite and ensure that residents receive appropriate benefits and that all funding guidelines, policies and procedures are followed. SPECIFIC DUTIES & RESPONSIBILITIES: • Receive resident applications, schedule interviews, provide admission response and coordinate all admissions., • Interview new inductees for SSI/SSD eligibility; fill out applications/requests for benefits; if needed obtain interim PA/Medicaid., • Prepare daily census, weekly/monthly reports; forward to appropriate government offices., • Maintain tax credit files on tenants., • Coordinate and ensure appropriate escort/advocacy for benefit court hearings for residents and other related hearings, meetings, etc., • Coordinate medical documentation of resident impairment., • Submit copies of Medicaid cards to collaterals, clinics, hospitals, etc. as needed., • Maintain files on resident identification and other pertinent materials affecting entitlement., • Submit billing on resident’s fees to appropriate program participants., • Perform as bursar and distribute monthly resident PNA., • Maintain and update accounts on all active cases., • Educate residents regarding entitlements. Work closely with resident’s case manager to facilitate successful discharge planning., • Coordinate referral for all entitlements at time of discharge (i.e., SSI/SSD, Medicaid, Food Stamps) to ensure smooth transition to new address or program., • Organize and maintain all tax credit documentation., • Maintain minutes for staff meetings, case conferences, community meetings, etc., • Track and distribute employee paychecks., • Attend regular scheduled staff meetings., • Attend all required in-service training seminars., • Meet monthly for supervision with Clinical Supervisor, • Bachelor’s Degree or High School/G.E.D with two (2) years experience in the social service field., • Must have some administrative, clerical and accounting experience., • Must be knowledgeable in the area of third-party reimbursement systems (SSI, PA, Food Stamps and other insurance and benefits)., • Must be computer literate including knowledge of Microsoft Word and Excel., • Must demonstrate excellent written, verbal, interpersonal and organizational skills. Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job DescriptionDescription: Why Join ADAPT? It's more than a job; it's a calling. It's where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives. Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities. For your next career move, apply with us at ADAPT Community Network! Wherever you work among our many locations around New York City, ADAPT offers paid training, competitive benefits, and we foster a team culture of learning, support, collaboration and career growth. SUMMARY Under general direction, is responsible for performing office management, administrative and secretarial tasks in support of the compliance department, administrators and personnel, tasks and responsibilities associated with the agency programs. Provide support to programs regarding the agency Day Habilitation and Resident Habilitation billing standards, procedures and expectations. Performs a variety of complex, responsible, administrative and secretarial duties through frequent use of independent and supportive thought and judgment. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties and responsibilities of the Compliance Specialist will include, but are not limited to the following: • Collaborate with program administrators across the agency., • Review residential weekly and monthly billing submittals., • Generate and submit weekly and monthly billing review summary., • Collaborate with program administrators to solve issues., • Oversee the tracking and monitoring of applicable program billing documents, including but not limited to Level of Care, Life Plans, and Staff Action Plans., • Train program administrators on policies and procedures regarding billing standards and regulations., • Maintain updated knowledge of all agency and government regulatory standards regarding Life Plans, Staff Action Plan and Care Coordination provided by Care Coordination Organizations., • Maintain knowledge of agency Medisked system functionality., • Support schedule of appointments for supervisors, exercising discretion administrator's time and in referring caller or visitor to another appropriate source of information of service., • Answers telephone and screens call for Compliance Department administrators and personnel., • Directs all relevant compliance situations, inquiries and questions to appropriate personnel., • Prepare memos, meeting minutes, etc. for Compliance Department administrator's review., • Oversees, maintains, and replenishes Compliance Department office supply and equipment inventory., • Receives, sorts and distributes Compliance Department incoming and outgoing mail and packages., • Establishes, maintains, revises and updates a filing system for Compliance Department administrators and personnel., • Performs photocopying and collating for Compliance Department administrators and personnel., • Work collaboratively with other Compliance Department staff., • Execute processes associated with Compliance Department meetings, including but not limited to, procurement of refreshments, scheduling and setting up meeting places or resources, notification of meeting attendees, cleanup activities etc., • Performs other related duties as requested. QUALIFICATIONS • Ability to read, write, speak, and understand English., • Good interpersonal skills are required in order to interact effectively with employees, co-workers, the people we support, and their families., • Excellent oral, written, and organizational skills., • Ability to work independently and collaboratively; and handle multiple tasks simultaneously., • Ability to analyze problems and determine corrective measures., • Willing to travel to all programs., • Bachelor's degree in human services, or related field preferred, but not required. At ADAPT, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported with leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture. ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels. Requirements:

Job Description Position: Entitlements Specialist Location: Cortelyou Rd Supportive Housing Program - Flatbush Reports to: Program Director Hours: Full Time - 35 hours per week Monday - Friday - Ability to work 12:00 pm - 8:00 pm, twice a week (Schedule TBD) Salary Range: $45,000 - $47,000 About the Program: Founded in 1866, Brooklyn Community Services (BCS) empowers children and families to reach their full potential, strengthen families, and foster self-sufficiency in adults. With programs in 40 locations, BCS serves more than 20,000 individuals a year. Cortelyou is a 46 unit supportive housing program located in Flatbush Brooklyn. The Program specially services young adults 18-25 years old with Serious and Persistent Mental Illness and have a chronic history of being unhoused. Most of the young adults living at Cortelyou are members of the LGBTQ+ community. The Program offers a safe environment and supportive services to help our young adults to move towards long term stability. This Program is under the NY/NY 15 population C agreement and funding is being provided through the Department of Health and Mental Hygiene. Position Summary: Under the general guidance of the Assistant Program Director, the Entitlements Specialist will determine all tenants’ eligibility for any and all financial programs that might provide coverage for their personal and healthcare needs, including Medicaid; Affordable Connectivity and Energy Affordable Program, Life Line, pantries and other community resources. The Entitlement Specialist’s primary responsibility will be working with Cortelyou’s staff to assist in the securing government benefits for clients that are eligible to apply. Responsibilities: • Provide consistent high quality program services in accordance with funder and regulatory requirements;, • best practices; BCS policies and Core Values; and Code of Conduct for Custodians of People with Special Needs. Serve as a role model to all stakeholders., • Input, retrieve, and manage data in the agency’s electronic health record system (Apricot) and the city’s data system (TMS), per agency and program standards and expectations., • Provide assistance in obtaining and maintaining all government benefits and services for which the client is potentially eligible., • Assist clients in applying for entitlements through the various ways to apply, including reminder calls with respect to recertification and guidance on using existing technology/websites/apps;, • Conduct follow-up for outcomes;, • Assist clients in obtaining documentation such as birth certificates, social security card and any additional document required for application processes;, • Provide individual counseling to participants around benefits-related issues; and or other issues that may arise;, • Submit weekly and monthly reports to Assistant Director, • Assist and coordinate with external providers that are affiliated with BCS for presentations and outreach services to clients;, • Attend trainings as required;, • Participate in and support advocacy efforts at Cortelyou Supportive Housing Program including being knowledgeable of all wrap-around services provided by DOHMH., • Establish, maintain, and grow new and existing relationships with community leaders and organizations to create community linkages, • Help to increase effectiveness and collaboration among MHANY and Cortelyou Supportive Housing Program, • Provide support services to clients, either in the tenant’s apartment or in the BCS office., • Assist in resolving tenant issues and disputes, • Associate degree or strong record of relevant experience, • Knowledge of Government Assistance Programs, • Previous work experience in a social service agency or non-profit organization, • Interest in working with underserved populations., • Strong communication and organizational skills; great attention to detail, • Ability to trouble-shoot complex issues in regards to the application process when applying for governmental benefits., • Proven ability to work with a range of people from diverse backgrounds and circumstances, • Maintain client and staff confidentiality, • Computer literacy (Microsoft Word, Excel, Gmail, etc.), • Ability to work until 8 pm, twice a week, • Bilingual skills in Spanish a plus, • Familiarity electronic data records systems

Job Description The salary range for this position is $34,500-$36,000 dependent on experience and education. The hours for this position are Monday-Friday 9-5pm based on a 35 hour work week. This position is not remote and requires you to work in person 5 days a week. Travel 10%-15% throughout the NYC and LI area is required. NYS Driver's License is a plus. This position will report to our Manhattan Corporate Office. Job Summary The Human Resource Assistant is responsible for supporting the HR Recruitment Team and will participate in posting, screening, processing background checks and tracking new hires. This is high volume, fast paced role that requires a knack for organization, multitasking, customer service and an eye for detail. Must be willing to travel to all 5 boroughs, Nassau and Suffolk Counties Responsibilities • Complete and/or follow-up on various background checks (e.g., Staff Exclusion List (SEL), State Central Registry (SCR), Mental Hygiene Law (MHL), Justice Center Criminal Background Checks, etc., • Assist with biweekly new hire orientation; set-up and preparation, • Conduct Employee Reference Checks, • Assist with submit SCR check requests on a weekly basis, • Prepare for internal interview days; screening, scheduling and follow-up, • Audit new hire packets and request missing documentation/information from Hiring Managers and/or applicants, • Attend internal Job Fairs and external College Career Days, • Conduct, identify, screen candidates and present qualified applicants to hiring managers, • Monitor the on-boarding process and work with the HR team, hiring manager, and the candidate, • Associate’s Degree in Human Resources or higher in a related field preferred, • 1-2 years of Human Resources experience highly preferred, • Familiar with MS Office and Google Apps required, • Highly organized and strong attention to detail is essential, • Outstanding interpersonal and communication skills are required, • Ability to travel to other QSAC sites and job fairs/recruitment, • Ability to maintain high level of confidentiality required, • Punctuality and regular attendance is expected, • Commitment to company values and adherence to policies is expected QSAC is a New York City and Long Island based nonprofit that supports children and adults with autism, together with their families, in achieving greater independence, realizing their future potential, and contributing to their communities in a meaningful way by offering person-centered services. QSAC pursues this mission through direct services that provide a supportive and individualized setting for children and adults with autism to improve their communication, socialization, academic, and functional skills. Benefits QSAC benefits are terrific and go beyond health and retirement! You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture. • Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff), • Medical can be as low as $1 dollar per paycheck / $26 dollars a year for full medical coverage ( for FT staff), • Generous Paid Time Off policy (for full time staff) Start with 24 days annually, • Group Life Insurance and Long Term Disability (for FT staff), • Flexible Spending Accounts (for FT staff), • Pre-Tax Commuter Benefits, • 403(b) Retirement with Discretionary Employer Match, • Opportunities for career advancement, • Qualifications are subject to change in accordance with government regulations. *Employee costs listed are based on individual coverage Qualifications are subject to change in accordance with government regulations. QSAC is Equal Opportunity Employer (EOE) Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC. INDCLINIC For quick apply: Please send your resume to

Job Description Occupancy Specialist Organization Description The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a community‐based organization whose mission is to provide safe, affordable housing with supportive services within a residential setting which enhances the independence and dignity of each person. WSFSSH develops, manages, and provides housing and social services for low‐ income older persons, many of whom live with mental illness and/or have experienced homelessness. Summary Description Reporting to the Assistant Director of Occupancy, the chief responsibility of the Occupancy Specialist is to help maintain a high occupancy rate at buildings owned and/or managed by WSFSSH and conduct all duties in compliance with Low Income Housing Tax Credit guidelines, subsidy guidelines, and equal housing opportunity laws. Key Responsibilities • Analyze the occupancy rate at sites in portfolio and determine the appropriate number of interview/appointment notices, • Work with the Leasing & Compliance Assistant to track responses to the interview/appointment notices, • Work with the Leasing & Compliance Assistant to ensure timely response to interview/appointment confirmations or rejection letters, • Interview applicants for program and determine eligibility, • Send third-party income verifications, • Run EIV reports and background checks (if applicable), • Prepare income certification package and submit to the city for approval (if necessary), • Hold weekly vacancy meetings with designated members of building staff in portfolio, • Prepare weekly vacancy reports for buildings in portfolio, • Prepare subsidy paperwork, • Finalize initial leasing paperwork and hand file over to building, • Ensure the file is delivered in a way consistent with the standard tenant file set-up, • Ability to manage large amounts of data such as annual contract rent increases, legal rents, income limit changes, etc., • Input information into the property management database, • Assist with lease-up of new WSFSSH developments, • Travel between Central Office and other WSFSSH sites as necessary, • Attend training sessions and conferences as required for enhancement of job skills, • Maintain high level of care and respect for tenants at all times., • Work cooperatively and respectfully with Manager and other staff members., • Liaise effectively with Core staff members including Accounting, Property Management, IT and Asset Management., • Comply fully with all WSFSSH confidentiality guidelines, safeguarding confidential information at all times., • Attend training sessions and conferences as required for enhancement of job skills., • Submit all relevant reports in a complete and timely manner., • Remain flexible with scheduling as necessary to meet deadlines and accomplish site goals., • Demonstrate flexibility and initiative to work both independently and as part of a team. Required Skills/Abilities • Proficiency in Microsoft Office applications including Microsoft Word, Excel and Outlook required., • Proficiency in RealPage or other property management software a plus., • Experience working in the area of government entitlements a plus., • Prior experience working with homeless individuals and/or others with special needs preferred., • Strong organizational skills and orientation to detail., • Ability to prioritize and work independently with minimal supervision., • Able to speak, read and write English articulately., • Ability to safeguard confidential information with propriety within the framework of WSFSSH policies and all federal, state, and local laws and all allocating agency requirements., • Bilingual (English and Spanish) preferred Education and Experience • High School Diploma Required; Business or Accounting Degree Preferred, • Occupancy Specialist Certification WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees’ qualifications without discrimination on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. Powered by JazzHR tjRSO64N54

Job Description ABOUT US New York Edge is the largest provider of after school and summer camp programs in New York City public schools. Each year, programs in academics--including STEM, the arts, sports & wellness, and college access help 40,000 students develop leadership skills and succeed in school. Working parents count on our programs to provide safe and enriching environments for their children. SUMMARY New York Edge is seeking a passionate, knowledgeable, and mission-oriented individual to fill the role of Family Development Coach (FDC) in our High School Youth: Educational Support program area. The FDC will develop a partnership between student participants and their families and include helping participants set reachable goals for their own self-reliance, methods for achieving them, and providing or facilitating access to services needed to reach these goals, offering encouragement, and exploring challenges and opportunities to identify solutions for themselves. The power of the relationship exists between the participant and the FDC and will be built on mutual respect and trust. The FDC will focus on changing behaviors rather than “fixing problems," and will support participants in identifying and developing their strengths. The FDC will coordinate services and ensure that they are aligned and integrated with participants’ needs and goals. Job Type: Full-Time, Year-Round Salary: $45,000 - $50,000 annually Schedule: Monday - Friday, 10am - 6pm This job requires you to be in-person. PROGRAMMATIC OVERSIGHT * Maintain an emotionally and physically safe environment for youth that meets all compliance and safety requirements set forth by the organization, DOE, DOH, funders and applicable labor law. * Identify needs of the targeted students, apply interventions, and track and monitor input and impact of interventions for weekly meetings about student progress. * Monitor and track daily, weekly, and monthly attendance, and follow-up with family, as needed, to ensure continuous engagement and attendance. * Identify high need students, coordinate with teachers to target interventions, and track and monitor impact of interventions. * Facilitate alliances and partnerships with City agencies and non-profit partners to establish a continuum of services for students. * Support New York Edge, school, and partner agencies with resource management and development, including fund development and grant maintenance. * Support the coordination of space for student and family support services, and for special events. * Support program activities including but not limited to expanded learning time, parent family and community engagement, and mental health. * Participate in school team meetings and specialized meetings such as attendance meetings. * Facilitate the process to gain additional resources. RELATIONSHIP AND PARTNERSHIP MANAGEMENT * Provide holistic assessment, creation, and implementation of a Family Development Plan (FDP) that outlines participants’ strengths and self-defined goals, specific steps to take to achieve goals, available supports and resources needed, and a realistic timeline to meet the goals. * Regularly review the FDP to assess whether goals have been met or need to be adjusted mid-course, * Provide follow-up to ensure that the participants have received requested services. * Cultivate and forge positive relationships with Principal, Assistant Principals, teachers, parents and parent coordinators and other key constituents in the community to engage their support in ensuring programmatic quality for the youth we serve. * Help broker new partnerships aligned with student goals and needs. * Collaborate with all program partners on program delivery to align with the goals in relation to student achievement and performance. * Establish parent involvement in areas of advocacy, special events, daily operations, education, and trips. * Identify and utilize community resources, including other schools, libraries, community and local government agencies. * Work effectively with internship sites. * Conduct outreach to students and families. * Keep supervisor informed of pertinent site information, including any challenges in fulfilling responsibilities * Seek input from teachers, school staff, parents and students to determine student and family needs. * Build relationships and mechanisms to link school day to extended day learning opportunities for targeted cohort. * Participate in data collection, reporting and analysis. OPERATIONS * Ensure the Program is compliant with DOE regulations, timelines, and staying abreast of all local, state and federal pandemic management conditions and requirements. * Monitor and ensure all program compliance, including but not limited to student enrollment, attendance tracking, and online virtual learning. * Ensure that student attendance information is being properly collected and delivered to the Data Department on a weekly basis. * Maintain accurate records (i.e., staff files, program flyers, materials, schedule and curriculum). * Report site injuries via appropriate forms and immediately communicate incidents with school and New York Edge personnel. * Assist Program Manager in ensuring budgetary compliance and with submission of any required documents or reports to funding sources. * Track and care for all equipment and supplies used by program participants and staff. REQUIRED SKILLS * Reliable, organized and punctual * Demonstrated experience working with NYC youth, families, teachers and community members of diverse backgrounds within a positive youth development framework * Solid understanding of New York City and New York State education requirements in an urban setting * Strong leader and team-builder * Ability to resolve conflicts and negotiate solutions * Ability to establish and maintain effective working relationships with program staff and school partners * Excellent communication (oral and written) and interpersonal skills with proven ability to interact with a diverse range of individuals both in person, virtually and over the phone, applying tact and discretion as situations demand * Must have excellent organizational, time management and follow-up skills * Must be able to clearly articulate outcome requirements and provide the necessary and appropriate resources and support to successfully deliver on objectives * Responsible and professional conduct that serves as role model to staff and youth * Exhibit strong character traits and exercise patience and creativity while seeking win-win scenarios * Ability to set priorities and meet deadlines * Must demonstrate ability to manage multiple priorities simultaneously * Experienced with E-learning and Virtual Learning * Proficiency in Google Suite, Microsoft Excel, Outlook, and Word QUALIFICATIONS * Bachelor’s degree required with preference in Education, Psychology, or Social Work * Must have passion for New York Edge mission and demonstrated interest in the field of education and youth development * Prior work experience in urban education * Experience in using appropriate resources and working with NYC systems, such as public assistance, child welfare, education, and housing. * Ability to establish and maintain effective working relationships with students, families and school partners including school administration and staff * Must be available for all hours of the program on a daily basis * Bilingual: Fluent in Spanish highly preferred * Family Development Coach certification within one year of hiring Family Development Coach will be required to report to the school building and interact with staff, students, parents and school administration. At time of offer and acceptance, the job requires safety and security clearances through the Department of Education and Department of Health. New York Edge is an Equal Opportunity/Affirmative Action Employer. Disclaimer: The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position. To apply, please visit our website at

Job DescriptionSalary: $58,000-$62,000 THE NEIGHBORHOOD SELF HELP BY OLDER PERSONS PROJECT, INC. 975 KELLY STREET SUITE 401 BRONX, NEW YORK 10459-3477 Tel: (718) 542-0006 Email: Job Title: Intake Worker - Elder Justice Program Supervisor: Program Director Job Status: Full Time / 35hrs per week Job Location: Hybrid, (2-3 days in office) Salary Range: $58,000- $62,000 - Non-Exempt Neighborhood Self Help by Older Persons Projects (SHOPP)is a dynamic and innovative non-profit organization that supports older adults, caregivers, and individuals with disabilities. SHOPP offers 12 essential programs, including CCNP (Community Care Network Program), 4 Older Adult Centers (Casa Boricua, Leon, Soundview, and Guess), NORC (Naturally Occurring Retirement Communities), Pop Up Caf, Case Management with Friendly Visiting, Elder Justice, Caregiver Support Program, and NY Connects. SHOPPsmissionis to enhance the strength and resilience of individuals, regardless of age or ability, through innovative programs and support services. The Neighborhood SHOPP Violence Intervention and Prevention (VIP) Program focuses on alleviating the effects of domestic violence and prevent victimization to older Bronx and Manhattan community district 12 residents. We believe that older adults should be in a safe environment and be able to recognize and deal appropriately with threatening situations to minimize risk to themselves. The Elder Justice Intake Worker will report directly to the Elder Justice Program Director and/or Assistant Director. The position requires a Bachelors Degree in Social Work or a related field with a minimum of 1-2 years of experience working in a social service/non-profit setting. Knowledge of domestic violence and/or older adult community-based services is preferred. In addition, the candidate must be comfortable with public speaking, reporting to alternate sites, multi-tasking, team building, critical thinking, empathy, time management, cultural competency, and knowledge of using Microsoft office applications while working in a hybrid operation. Job Description: With a Hybrid work schedule, the Elder Justice Intake Worker is specifically responsible for the following: • Determine preliminary eligibility and complete intake along with preliminary assessments on victims seeking information, support, and services;, • Initiate Supportive Counseling at time of Intake for self-referrals;, • Provide information and referral to victims or professionals of other internal/external programs;, • Assist social workers with follow-up calls for telephone reassurance;, • Support training peers/interns;, • Provide Program Director/Assisted Director with completed intake and screening reports;, • Complete and Monitor CD tracker and Referral Link;, • Maintain complete and well-written client case records;, • Complete various worker logs, performance target outcome tracking, and statistical reports in a timely manner amongst other administrative requirements as assigned by a supervisor;, • Involvement in a supervisory relationship with the PD/AD and accept peer-to-peer supervision;, • Coordinate and collaborate with other agencies such as Adult Protective Services, NYPD, the Bronx/Manhattan District Attorney's Office, NYC Aging Elderly Justice Services to ensure that victims are provided with timely and effective intervention;, • Adhere to NYC Aging and other relevant government guidelines, regulations, procedures, and compliance expectations;, • Assist with annual outreach plan to promote Elder Justice program and other SHOPP services in the community, social media, community boards, etc.;, • Conduct Elder Abuse Community Prevention workshops and presentations when needed as a back-up to the team;, • Identify and maintain collaborative relationships in Elder Justice network;, • Coordinate and collaborate with Outreach worker to develop innovative program promotion ideas, etc.;, • Participate in events/conferences during off-hours (after 5 pm) or assist with tabling during community fairs during weekends when needed;, • Attend periodic City Council meetings during off hours as assigned;, • Report to assigned alternative office location as assigned by supervisor;, • Attend periodic training and skill development workshops;, • Participate in SHOPP staff training programs, staff meetings, and other meetings as assigned;, • Perform other tasks as assigned by the Supervisor. Background Check Notice: All offers of employment are contingent upon the successful completion of a background check. SHOPP is an equal-opportunity employer that fosters a diverse, inclusive, and respectful workplace. Incentive Benefits: Commuter Benefits, Dental Insurance, Employee Discount, Flexible Spending Account, Health Insurance, Life Insurance, Paid Time Off,403(b) Retirement Plan, Vision insurance. To apply for this position, email your resume and cover letter to: ATTN: Tynisha Rodriguez - Chief Program Officer EQUAL OPPORTUNITY EMPLOYER

Job DescriptionSalary: 50-52K Founded in 1895, Hudson Guilds mission is to create and sustain a strong, effective community that acknowledges & responds to the potential, achievements & interdependence of its diverse members. Rooted in and primarily focused on Chelsea and the west side of Manhattan, we seek to empower all individuals and families to achieve their highest potential, while maintaining a priority focus on those in economic need.Our bedrock programs education, nutrition, counseling, work readiness, art help youth, older adults & families make progress on their goals, and keep our neighborhood strong. Learn more at HudsonGuild.org. Hudson Guild is seeking a passionate Bilingual Case Manager for our Naturally Occurring Retirement Community (NORC) program. We are seeking an individual who is organized, caring and has a respect for diversity, including culture, ethnicity and sexual orientation. POSITION OVERVIEW: Under the supervision of the Assistant Director, the Bilingual Case Manager will provide case management assistance and must possess strong working knowledge of government entitlement and social services systems. REQUIRED QUALIFICATIONS:Bachelors degree in human services, Social Work or other related field; 1 to 2 years experience in the health and human service field, including services in long-term services and supports. Knowledge of resource and benefit programs, excellent organizational, communication, outreach, and advocacy skills and the ability to work as a team. Flexibility to work some evening hours and weekends. The Bilingual Case Manager must have proficiency in google suites, Microsoft office and the ability to build reports and analyze data. He/She/They must possess excellent time management, attention to detail, organizational and communication skills and maintain the integrity of the organization at all times. RESPONSIBILITIES: * Provide services ranging from concrete services (benefits and entitlements), to case assistance and case management, group programming, advocacy, resources and referrals * Conduct intakes, screenings and needs assessments as assigned * Facilitate support groups as assigned by supervisor * Assist participants with case management and assistance needs * Provide information and make referrals/provide linkages to other appropriate services * Maintain, and complete timely case records for all participants in "STARS" Peerplace database including progress notes, case contacts and all case summaries, and produce monthly reports * Comply with all funder service standards and contract requirements * Participate in case presentations, staff meetings, field visits and regular training * Submit work schedules and statistics in a timely manner as required * Keep supervisor abreast on an ongoing basis and in supervisory meetings of outstanding work priorities * Participate in community-building activities sponsored by program and agency and encourage participants to support these activities * Willingness to work a flexible schedule, including some weekend and/or evening hours as necessary * Be available to work on either Thanksgiving Day or Christmas Day, to be decided in consultation with the Director, as well as other holidays and special events as necessary * Be aware of programmatic targets and goals and work towards these in all activities provided to participants * Engage in professional development and apply learned knowledge towards using evidence-based best practices * Engage in data analysis processes conducted by the Evaluation and Quality team to determine strengths and areas for improvement and follow action steps in the Continuous Quality Improvement (CQI) process * Maintain cooperative, supportive relationships with Hartley House and Hudson Guild and programs/employees * Perform other tasks as assigned WORKING CONDITIONS: Typical office setting that will require travel between office and clients home, and possible multiple sites consistent with a community center environment. PHYSICAL REQUIREMENTS: Position requires frequent communication with participants, management, and staff. Remain in a stationary position, as well as operate a computer and other office machinery, such as phone and copy machine. Occasionally lift up to 20 lbs. As a full time employee at Hudson Guild, you will be eligible for: • 24 Vacation Days, • 1 Floating Holiday, • 12 Sick Days, • Medical, Dental and Vision Insurance, • 403b Plan Hudson Guild is an Equal Opportunity Employer.

Job Description JOB SUMMARY: Under the general supervision of the Program Director/designee, functions as part of a team assigned to support consumers living in independent apartments in the community. Assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits consumers' residences or apartments to provide counsel and assistance and to help the consumers, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. 1. Travels to/visits consumers' residences to provide supportive services on a schedule established by the program. Helps the consumer to modify attitudes and patterns of behavior by increasing understanding of self and others. Counsels consumers individually or in small groups regarding plans for meeting service needs, and aids the consumers to mobilize inner capabilities and environmental resources to attain goals., 2. Secures information, such as medical, psychological, and social factors contributing to the individual's situation, and evaluates these and the individual's capabilities. Based on this information, completes and maintains consumer treatment plans to include quarterly service plan reviews, assessments, medical records, and changes in treatment and/or medications either manually or using a computer. Maintains a case-record for each resident/consumer and completes required forms. Continually documents consumer treatment progress. Reviews service plans and performs follow-up to determine quantity and quality service provided. Accesses and records individual and community resource information and treatment plans manually or using a computer., 3. Maintains up-to-date, accurate individual case records on each assigned consumer and develops measurable and objective service plans that maximize consumer rehabilitative abilities in accordance with regulatory guidelines. Ensures that plans include consideration of the consumer's cultural and ethnic background, customs, needs, beliefs and primary language., 4. Provides supportive counseling in 1 :1 or group formats that assist the consumer to modify attitudes and behaviors as needed., 5. Obtains and develops resource information for consumers in all aspects of their care; disseminates this information to consumers in a manner that is clear and understandable., 6. Uses cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the consumer in meeting service plan goals., 7. Facilitates individualized services to the consumer that meet the diverse needs of the consumer and focus on-the discharge-planning goal., 8. Explains the types of clinical services, recreational activities, and ICL programs available to consumers; instructs the consumer in daily living skills, socialization skill enhancement and conflict resolution., 9. Performs crisis assessment and nonverbal and verbal crisis intervention., 10. Refers consumers to community resources and other organizations. Accompanies consumers on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the consumer., 11. Rotate on-call responsibilities., 12. Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for consumers and files missing person reports on consumers not accounted for in accordance with ICL policy and procedure., 13. Plans, escorts, and/or arranges social or recreational activities for and with consumers., 14. Performs regular inspections of the consumer's residence to ensure the safety of the consumers, accountability of ICL property, and cleanliness of consumer's residence., 15. Reviews the staff communications log and makes entries concerning essential elements of information designated by program management., 16. Executes emergency plans as outlined in the policy and procedure manual. Administers CPR or first aid to staff or consumers who are injured., 17. Assists in the orientation of new personnel when requested., 18. Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., 19. Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., 20. Complies with the agency infection control policies., 21. Advocates on behalf of consumer with outside service providers and within ICL., 22. Assists resident/consumer in finding and getting into vocational training or other training opportunities, and works with other team members (Substance Abuse Specialist, Nurse) in addressing the needs of consumers., 23. Other job-related duties that may be assigned. Additional duties of Senior Case Manager 1. Caseload will include clinical high-risk client., 2. Carry a minimum of 12 clients at a given time or during the time of case management vacancies, 3. Provide peer to peer support to case managers through modeling and coaching, 4. Willing and able to address crisis intervention in community, 5. Provide assistant and support with program audits and follow ups, 6. Assist with the management and training of spreadsheets utilized for case management MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree plus 1.5 years' experience providing direct services to individuals with mental disabilities. Minimum experience requirements are waived for candidates with a bachelor's degree that required a one year practicum working directly with individuals with mental disabilities ( e.g., BSW); or an associate's degree in a human services related field and two years of experience in human services; ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: • Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/consumers, including modeling appropriate interpersonal interactions, demeanor, etc., • Ability to effectively use required software such as IMA, Word, Outlook, and other technology required by ICL, • Basic understanding of the causes and processes of mental illness and substance abuse disorder., • Willingness to continually learn and apply knowledge and willingness to participate in in-service training and development activities., • Ability to function as an effective team member, including performing share of work, cooperating with coworkers, and securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors and consumers., • Ability to use sound judgment in identifying and solving problems, and knowing when to seek assistance., • Ability to be aware of self and one's impact on others, • Ability to learn, understand and comply with all regulations, policies and procedures., • Ability to organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting., • Ability to develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards, • Ability to communicate effectively with staff, consumers/residents, families, and the public both orally and in writing., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to work independently, and to conform to all applicable safety and accountability measures, • Ability to be empathic, actively looking for ways to help people, to be compassionate and hopeful and to believe and help others work toward recovery., • Ability to engage in active listening-attending to what other people are saying and asking questions as appropriate Ability to identify the nature of problems and to participate effectively in solving problems., • Ability to report for work as scheduled on a consistent basis, • Ability to be ethical- to understand and adhere to internal and external laws, rules, and policies