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Job Description Lenox Hill Neighborhood House, widely recognized as one of New York’s premier human services providers, is a settlement house founded in 1894 that provides an extensive array of effective and integrated services—social, educational, health, housing, mental health, nutritional and fitness—which significantly improves the lives of 16,000 people in need each year, ages 3 to 103, on the East Side of Manhattan. Our clients include older adults, unhoused and formerly unhoused adults, children and families, disabled persons, adult learners and more. For more information on Lenox Hill Neighborhood House, please visit lenoxhill.org and check us out on Facebook or Instagram. Salary Range: $69,682 annually (LMSW/LMHC Level) and $88,400 annually (LCSW annually) Located on the Upper East Side of Manhattan in the historic mixed-used Park Avenue Armory, Lenox Hill Neighborhood House’s Women’s Mental Health Shelter is a 24-hour program that addresses the critical issues facing 80 homeless women, age 45 and over, who have histories of mental illness. Through a comprehensive continuum of care and programming that includes social work services, medical, nursing and psychiatric care, specialized peer support, housing placement, benefits assistance, arts and recreation and food and nutrition programs, our talented, multi-disciplinary team which includes social workers, mental health clinicians, nurses, psychiatric providers, peer advocates and program assistants, to help clients to transition from homelessness to permanent housing. The Social Worker will be an integral member of our Women’s Mental Health Shelter team and will assist in our efforts to help clients to obtain long-term mental health stability and secure housing. Candidates must have a focus on community-based human services with a social justice lens and be dedicated to supporting our clients as they optimize their wellness and achieve permanent housing placements. Reporting directly to the Clinical Director and collaborating closely with the Senior Program Director and Housing Specialist, the entire Clinical and Operational Team the Social Worker will be responsible for providing comprehensive social services and case management, housing counseling, crisis intervention, and person-centered, trauma-informed support at our Women’s Mental Health Shelter. The Social Worker will: • Provide comprehensive social services and case management to an assigned caseload of clients, many of whom have diagnoses including Major Depression, Bipolar Disorder, Schizophrenia, Anxiety Disorders, and co-occurring substance use and medical complexities., • Complete initial Independent Living Plans (ILPs), psychosocial assessments, intake needs assessments, and required mental health screenings within 24–48 hours of a client’s admission to the shelter, ensuring timely assessment of client needs, service planning, and regulatory compliance., • Complete comprehensive assessments and required documentation, including psychosocial assessments, biweekly Independent Living Plans (ILPs), 2010E applications for supportive housing, CAPS surveys for assigned clients on their caseload., • Assist clients in securing and maintaining government benefits (e.g., Medicaid, Medicare, SNAP, Access-A-Ride, Lifeline, EPIC, SSI/SSD, etc.) and connect clients to on-site and community-based mental health and medical services., • Assist with treatment planning and implementation, case conferences, and weekly clinical staff meetings, while collaborating effectively with on-site psychiatric and medical providers., • Support clients in developing substance use, harm reduction, cessation, and recovery goals through a person-centered and trauma-informed approach., • Facilitate clinical, psychoeducational, and support groups/workshops that promote mental wellness, coping skills, and independent living., • Provide crisis intervention, de-escalation, and conflict resolution to support clients in navigating crises in a safe, respectful, and person-centered manner., • Provide client escorts to housing tours, medical and mental health appointments, public benefits appointments, and other community-based services as needed to support client engagement, service access, housing stability, and continuity of care., • Provide ongoing aftercare support to clients transitioning to permanent housing, including weekly and monthly follow-ups to promote housing stability and connect clients to ongoing support services., • Ensure timely, accurate, and comprehensive documentation of all services provided in appropriate databases and systems in accordance with agency and regulatory requirements., • Interface daily with clients, providing excellent customer service, responding to questions, and addressing client needs in a respectful and compassionate manner., • Support the day-to-day operations of the Women’s Mental Health Shelter and ensure services are delivered in accordance with agency standards, high-performance expectations, and government regulations., • Collaborate with interdisciplinary staff across departments at Lenox Hill Neighborhood House, as well as external community-based organizations and service providers, to maximize resources and improve client outcomes., • Complete all other responsibilities and duties as assigned by the Clinical Director Qualifications: The successful candidate for the Social Worker position must possess excellent interpersonal, engagement, and relationship-building skills to work effectively with our clients. The candidate will be compassionate, energetic, organized, and self-motivated. As part of a collaborative interdisciplinary team, the individual must communicate effectively with a variety of stakeholders and demonstrate strong teamwork skills. The candidate will preferably have experience working directly with unhoused populations, individuals experiencing severe and persistent mental illness (SPMI), substance use, trauma, and/or residential or shelter-based services. Experience supporting women experiencing homelessness and co-occurring mental health and medical complexities is strongly preferred. The candidate should demonstrate the ability to effectively engage clients with complex behavioral health needs using a person-centered, trauma-informed, and harm reduction approach, while maintaining professionalism and appropriate boundaries in a fast-paced environment. Given our 24/7 operating schedule and the expansive needs of our clients, the Social Worker must be willing to work full-time, Sunday through Thursday, 9:00am–5:00pm, with one later shift day per week (11:00am–7:00pmor 12:00pm–8:00pm) to support client engagement and operational needs. Flexibility in schedule based on programmatic needs is preferred. Licensed Master Social Worker (LMSW), Licensed Mental Health Counselor (LMHC) or Licensed Clinical Social Worker (LCSW) credentials are required. Spanish fluency is strongly preferred. This is a 1199SEIU union position with a comprehensive benefits package. What We Offer • Comprehensive health insurance choices for staff and their families- at no cost to staff, • Extensive paid time off – 25 days’ vacation and discretionary time; 13 holidays; and substantial sick time, • Pension plan(Defined Benefit) provided at no cost to employees plus other retirement savings plans, • Wonderful paid parental leave policy for all staff, • Professional Development Opportunities – conferences, trainings, lectures and more, • Free Life Insurance – 3x annual salary, • Pre-tax Flexible Spending Accounts for Medical, Dependent Care and Parking/Mass Transit, • Supplemental Insurance Coverage (Accident, Hospital and Critical Illness), • We like to have fun! Monthly Film and Dinner nights, bowling parties, Mets and Yankee games, cruises, food trucks, holiday parties, parties on our two Green Roofs, chocolate event for Valentine’s Day and ice cream socials, and much more., • State-of-the Art Fitness Center, Gym and Swimming Pool, • Staff yoga and boot camp classes (six a week), swimming lessons and lap swim for staff, • PSLF (Public Service Loan Forgiveness) Eligible Employer, • The best colleagues in New York! All individuals, as a condition for employment by Lenox Hill Neighborhood House, are required to undergo a pre-employment background check. Certain positions require more extensive background checks to comply with applicable laws. At Lenox Hill Neighborhood House we value respect, integrity, diversity and integrity. We are an equal opportunity employer. Lenox Hill Neighborhood House prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law. Lenox Hill Neighborhood House conforms to the spirit as well as to the letter of all applicable laws and regulations. The policy of equal employment opportunity (EEO) and anti-discrimination applies to all aspects of the relationship between Lenox Hill Neighborhood House and its colleagues. Lenox Hill Neighborhood House is a client-facing and essential community-serving organization. To keep our clients and our colleagues safe, and to comply with various governmental contractual requirements, all new employees must be fully vaccinated against Covid-19 (except where valid medical exemptions apply) and will be required to submit proof prior to the time of onboarding. Compensation details: 69682-88400 Yearly Salary PI4b4cd755eed0-25405-40678524

About NYC Health + Hospitals NYC Health + Hospitals is the largest public health care system in the nation. We are a network of 11 hospitals, trauma centers, neighborhood health centers, nursing homes, post-acute care centers, and correctional health services. We are a home care agency and a health plan, MetroPlus. Our health system provides essential services to 1.4 million New Yorkers every year in more than 70 locations across the city's five boroughs. Our diverse workforce of more than 42,000 employees are uniquely focused on empowering New Yorkers. NYC Health + Hospitals/Correctional Health Services is one of the nation’s leading correctional health care systems in quality of and innovations to care, and access from pre-arraignment through compassionate release. In-jail services include medical, nursing, mental health, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS leverages the resources of the nation’s largest municipal health care system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City’s criminal justice reform efforts. Work Shifts Time: 8a-4p Days: Mon-Fri Facility: CHS Central Office Duties & Responsibilities Summary of position: Within the Finance Department, under the supervision of the Director of Procurement and Contracts, the Deputy Director of Procurement shall proactively oversee daily purchasing activities and provide strategic leadership and operational oversight for all procurement functions. This position is responsible for managing the sourcing, contracting, and acquisition of clinical and non-clinical supplies, equipment, and services to ensure cost-effectiveness, high quality, and compliance in purchasing processes that support vulnerable patient care. Additionally, this role involves supervising, training, and mentoring purchasing staff to ensure adherence to compliance standards, operational efficiency, and alignment with organizational objectives. The Deputy Director of Procurement acts as a principal advisor to the Director of Procurement and Contracts and collaborates across functions to enhance supply chain performance and vendor relations. The ideal candidate will demonstrate the ability to operate effectively within a large, complex government bureaucracy, consistently delivering high-quality, timely work products to both internal and external stakeholders. Deputy Director of Procurement • Provide strong management leadership to supervise, train, and mentor a team of four procurement analysts, ensuring high performance and professional development., • Establish specific objectives and tasks to provide tangible guidance, including using checklists to support staff in maximizing the accuracy of their work submissions. Hold staff accountable when necessary for correcting mistakes and improving communication. Work to improve staff work accuracy and efficiency., • Foster trust and mutual understanding by creating a positive and professional work culture., • Ensure staff receive necessary training and professional growth opportunities., • Encourage open communication on the team and manage regular one-to-ones with clearly communicated work objectives., • Distribute workloads efficiently, evaluate employee performance, and enforce organizational/departmental standards., • Develop, implement, and maintain internal procedures, controls, and quality assurance metrics., • Monitor, review, and assign incoming orders (Stock items and Special Purchase Requests (SPR)) to staff., • Ensure staff are promptly processing Stock items and SPRs, and orders are properly logged into the IdWhere Inventory Management system after the Purchase Order (PO) is dispatched and the requester is notified once the order is placed., • Ensure staff are following up with vendors on open POs, and they are updating delivery details in the Open POs Tracker., • Ensure staff communicate with the requesters for any delays with stock or SPR orders., • Ensure staff resolve order shortages or discrepancies with the vendor within 24 hours after the order is delivered, and IdWhere is updated accordingly., • Review and approve requisitions, ensuring they are accurately reflecting order and address any requisition issues with the team., • Coordinate with CHS Accounts Payable, Supply Chain Purchasing team, and CHS Receiving department, and CHS Inventory Management on PO updates, returns, invoices, credits, and other requests., • Support CHS Inventory Management with replenishment requests, flagging low inventory, and backordered items., • Coordinate with the H+H Supply Chain team when back-orders, discontinued products, and other emergency sourcing needs arise., • Assist Leadership, and perform analysis on Capital investments to ensure alignment with strategic and financial goals, • Review internal and vendor reports to identify instances requiring immediate follow-up to address back orders and discrepancies., • Periodically review and update the internal trackers and database to ensure pricing aligns with contracts., • Periodically review and update internal trackers for leadership review., • Serve as the acting Procurement Director in their absence., • Perform other duties as assigned. Minimum Qualifications Master’s degree from an accredited college or university in Accounting, Finance, Business Administration or a related discipline with an emphasis on accounting and financial systems; and two (2) years of responsible-level experience in fiscal management or administration with an emphasis on financial systems, management information and controls, one (1) year of which must have been in a responsible administrative or managerial capacity; or Bachelor’s degree from an accredited college or university in disciplines, as listed in “1” above; and three (3) years of experience, as described in “1” above, one (1) year of which must have been in a responsible administrative or managerial capacity. Department Preferences • 5+ years of progressive, senior-level experience managing the workforce and experience in purchasing, sourcing, or contract administration, preferably in government, public-facing, or large corporate entities, • Excellent interpersonal, analytical, and oral and written communication skills., • Proficiency with Enterprise Resource Planning (ERP) systems and financial management software (e.g., Oracle Procurement), • Computer literacy with excellent skills in Microsoft and Google Office suites. Benefits NYC Health and Hospitals offers a competitive benefits package that includes: • Comprehensive Health Benefits for employees hired to work 20+ hrs. per week, • Retirement Savings and Pension Plans, • Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts, • Loan Forgiveness Programs for eligible employees, • College tuition discounts and professional development opportunities, • College Savings Program, • Union Benefits for eligible titles, • Multiple employee discounts programs, • Commuter Benefits Programs

Job Description JCFPL JOB TITLE: Library Associate LOCATION: Earl Morgan Branch REPORTS TO: Branch Manager CIVIL SERVICE JOB TITLE: Library Associate SALARY RANGE: $50,869 - $54,427 per year FULL-TIME/PART-TIME: Full-Time WORKWEEK: 9:00 a.m. to 8:00 p.m. (scheduled 35 hours/week). May be required to work evenings and weekends as needed. APPLICATION DEADLINE: May 20, 2026 BENEFIT SUMMARY: This summary outlines the general benefits available to library employees, designed to support their health, financial security, and work-life balance. Benefits available to Full-Time Employees: Medical coverage 60 days from the first day of employment, Prescription coverage is the first of the month following 60 days of employment at no cost to the employee and additional cost per each dependent added. Dental coverage is provided at no cost 60 days after the first day of employment. Vision coverage is provided at no cost and reimbursed at $250.00 per year. Additional Full-Time benefits include Life & AD&D insurance, 403b, Participation in pension plan (dependent on age at the time of hire date). Part-Time Employee benefits include participation in pension plan and sick/vacation leave. A more detailed summary can be found on our Employment Opportunities page located at www.jclibrary.org JCFPL is the largest municipal library in the State of New Jersey, with ten locations and growing, and a collection comprising over 2.5 million print and digital items. Our staff of nearly 120 dedicated individuals serves the residents, students, and workers of Jersey City: the largest city in Hudson County, N.J., and the second-largest city in New Jersey. The staff of JCFPL reflects the cultural and linguistic diversity of Jersey City, which is consistently ranked as the most diverse community in the United States. Collectively, our staff speaks over 16 languages, including English, Spanish, Arabic, Hindi, Tagalog, Gujarati, Marathi, Igbo, Portuguese, and others. JCFPL is committed to building on our strong foundation and expanding our ability to meet the needs of Jersey City’s growing and increasingly diverse community. About This Position: Develop and deliver library programs for all ages, create displays and promotional materials, and support outreach through collaboration with internal teams and community partners. Provide public service at the Earl Morgan Branch by assisting patrons with reference, readers’ advisory, circulation tasks using SIRSI, and materials selection, while modeling excellent customer service and teaching library skills. Contribute to projects, share program information with Communications, stay current with library and educational trends, and perform other duties as assigned; requires matriculation in a Library Master’s degree program (MLS, MLIS, or MIS). JOB DUTIES: · Develop and present library programming for all ages; create displays and informational materials to highlight book collections or services; collaborate with Engagement department on outreach programs; ability to build relationships with local organizations to support library goals · Assist patrons at the circulation desk or with technology; answer reference questions; conduct readers’ advisory; perform circulation tasks using SIRSI; assist in material selection · Plan, develop, and implement library programs at the library and/or off-site; share program information with Communications team, including photos, blurbs, booklists, etc. · Contribute to tasks and projects; track and review work progress and activities; · Promote good customer service, including some public speaking involving tours and teaching library skills to small groups; effectively handle patron complaints; develop and maintain a positive, helpful and professional approach to the overall community as well as individual library customers · Network and collaborate with Outreach Services, educational entities, City departments, and other service agencies to promote services, activities, and goals of the library; attend meetings and serve on committees as needed; stay up to date on trends and innovations in the fields of library and educational services. · Perform other duties as assigned CORE COMPETENCIES: Communication/Collaboration • Communicates effectively using a variety of methods, • Effectively communicates relevant and timely information to appropriate stakeholders, • Develops and maintains effective relationships with others to achieve common goals, • Works effectively on teams with strong team-building skills and attitudes, • Applies effective strategies to manage organizational politics, conflict and difficult coworker behaviors, • Communicates effectively with a variety of audiences and individuals from diverse backgrounds, • Selects and applies the most appropriate and effective communication means to meet situational needsCustomer Service, • Contributes to and models customer service standards that enhance the user experience, • Models standards and practices for the delivery of quality internal and external customer service, • Applies customer service skills to enhance the level of user satisfaction, • Applies effective techniques to address difficult situations with users and staff, • Understands and acts in accordance with the basic values and ethics of library serviceProfessional Development, • Manages the development of one’s own learning and ongoing improvement of skills and knowledge, • Uses creative and innovative approaches, • Establishes strategies and long-range initiatives to create a learning environment within the division and the library, • Plans for and supports staff career development opportunities, • Contributes to the development and implementation of a culture that embraces ongoing learningCommunity Engagement, • Demonstrates the impact and value of the library to the community through ongoing evaluation and assessment of library services, • Maintains positive public relations through communication and promotion of the library’s values, services, accomplishments and needs to all stakeholders, • Builds relationships and support for the library with community organizations, • Contributes to creating a welcoming and user-friendly physical environment that encourages all community members to use library servicesTechnology, • Performs basic functions of email, calendar applications, and task management, • Understands and uses basic computer hardware, peripherals, software, and operating system functions, • Demonstrates information literacy and understands common security protocols related to Internet use REQUIRED EXPERIENCE/EDUCATION: • Ability to demonstrate a practical knowledge of library functions, services, terminology, techniques, procedures, and standard tools such as ILS (Integrated Library Systems), shelving arrangements, Dewey Decimal Classification System, and successful completion of relevant manager training within the organization., • A Bachelor’s Degree from an accredited college or university ADDITIONAL RELEVANT SKILLS: • Preference given to applicants currently earning a Master’s degree in Library or Information Science from a library program accredited by the American Library Association or from a New Jersey college Master’s program in Library Science that has been deemed acceptable by Thomas Edison College., • Ability to manage and administer a library program., • Knowledge of Jersey City’s population, geography, and/or local government., • Facility in a non-English language spoken in Jersey City (such as Spanish, Hindi, Arabic, Tagalog, etc.) NOTES: For all employees, regardless of full-time or part-time status, JCFPL is considered the primary employer. Work hours are assigned according to the Library’s operational needs. Work hours are not scheduled to accommodate employees’ other employment, academic, or other outside obligations, except in circumstances agreed upon in writing by the employee and the employee’s supervisor. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for the employee for this job. The omission of specific statements of duties does not exclude them from the position if work is similar, related, or a logical assignment to the position. This vacancy is associated with a New Jersey Civil Service job title. The New Jersey Civil Service Commission requires all incumbents to possess and be prepared to verify the minimum experience and skills required for the associated Civil Service job title. This position is subject to residency requirements as set forth in the New Jersey First Act and not available for work visa sponsorship. 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Job DescriptionJCFPL JOB TITLE: Marion Branch Manager LOCATION: Marion Branch REPORTS TO: North Regional Manager SALARY RANGE: $73,646-$78,438 per year CIVIL SERVICE JOB TITLE: Librarian II FULL-TIME/PART-TIME: Full-Time WORKWEEK: 9:00 a.m. to 8:00 p.m. (Scheduled 35 hours/week). May be required to work evenings and weekends as needed. APPLICANTION DEADLINE: January 5, 2026 BENEFIT SUMMARY: This summary outlines the general benefits available to library employees, designed to support their health, financial security, and work-life balance. Benefits available to Full-Time Employees: Medical coverage 60 days from the first day of employment, Prescription coverage is the first of the month following 60 days of employment at no cost to the employee and additional cost per each dependent added. Dental coverage is provided at no cost 60 days after the first day of employment. Vision coverage is provided at no cost and reimbursed at $250.00 per year. Additional Full-Time benefits include Life & AD&D insurance, 403b, Participation in pension plan (dependent on age at the time of hire date). Part-Time Employee benefits include participation in pension plan and sick/vacation leave. A more detailed summary can be found on our Employment Opportunities page located at www.jclibrary.org JCFPL is the largest municipal library in the State of New Jersey, with ten locations and growing, and a collection comprising over 2.5 million print and digital items. Our staff of nearly 120 dedicated individuals serves the residents, students, and workers of Jersey City: the largest city in Hudson County, N.J., and the second-largest city in New Jersey. The staff of JCFPL reflects the cultural and linguistic diversity of Jersey City, which is consistently ranked as the most diverse community in the United States. Collectively, our staff speaks over 16 languages, including English, Spanish, Arabic, Hindi, Tagalog, Gujarati, Marathi, Igbo, Portuguese, and others. JCFPL is committed to building on our strong foundation and expanding our ability to meet the needs of Jersey City’s growing and increasingly diverse community. About the Position: The Branch Manager plays a key role in supporting library operations through professional-level work in public service, programming, and collection development. This position involves planning, coordinating, and implementing library services that meet the diverse needs of the community, as well as providing leadership and guidance to staff. The Branch Manager collaborates with management to ensure high-quality service delivery, promotes library resources and programs, and contributes to the overall mission and goals of the Jersey City Public Library. JOB DUTIES: • Manage the day-to-day operations of the library branch, effectively coordinating activities involving routine to complex issues with system-wide impact, like creating staff schedules, adhering to, explaining, and recommending policies and rules to staff and patrons, overseeing building maintenance; assisting patrons at the circulation desk or with technology; answer reference questions; conduct readers’ advisory; ensure adequate staff is scheduled to run the department/branch each day, • Supervise and train staff; assign tasks and projects to staff and volunteers; review and evaluate staff, including themselves, with continuous assessments to ensure growth; proactively help resolve staff complaints and conflicts; communicating with leadership on issues regarding staff and patrons; help recruit, interview, and onboard new hires; foster and maintain a diverse, equitable, inclusive, and accessible work environment, • Create and coordinate programming with staff; share program information with Communications team, including photos, blurbs, booklists, etc.; may compose publicity releases, newsletters, etc., • Coordinate, prioritize and assign tasks and projects; track and review work progress and activities; set goals for the department; adapt priorities based on community needs, • Manage collection development and budget for the branch, including weeding, buying, and shelf-reading the branch collection; compile and submit book orders; complete item requests; create displays, special sections, etc. to support collection circulation, • Prepare and submit reports relating to branch activities, including statistical reports, timesheets, cash reports, and monthly reports; attend meetings and actively serve on committees as needed; submit timesheets correctly and on time; explain/demonstrate policies and procedures to staff, • Promote good customer service, including some public speaking involving tours and teaching library skills to small groups; effectively handle patron complaints; develop and maintain a positive, helpful and professional approach to the overall community as well as individual library customers, • Network and collaborate with other branches, Outreach Services, educational entities, City departments, and other service agencies to promote services, activities, and goals of the library; represent library at events; actively participate in professional organizations, • Stay up to date on trends and innovations in the fields of technology management and administration; improve ADA accessibility (physical and digital access), • Know and develop the department’s physical space, consistently monitor location and work closely with facilities management staff for preventive maintenance, • Perform other duties as assigned CORE COMPETENCIES: Support/Collaboration with Library Director and Leadership Team • Assists with initiatives to execute enterprise-wide deliverables by monitoring individual department-level operational plans, encouraging strategic use/coordination of resources and eliminating operational obstacles, • Performs a variety of responsibilities inherent in managing system-wide services and staff including timely and quality decisions, process management, conflict management, motivating and developing staff, and policy development and implementation, • Understands the nuances of local politics and how to work with mayors, city managers, and other elected officialsCommunication/Collaboration, • Communicates effectively using a variety of methods, • Effectively communicates relevant and timely information to appropriate stakeholders, • Develops and maintains effective relationships with others to achieve common goals, • Works effectively on teams with strong team-building skills and attitudes, • Applies effective strategies to manage organizational politics, conflict and difficult coworker behaviors, • Communicates effectively with a variety of audiences and individuals from diverse backgrounds, • Selects and applies the most appropriate and effective communication means to meet situational needsCustomer Service, • Contributes to and models customer service standards that enhance the user experience, • Models standards and practices for the delivery of quality internal and external customer service, • Applies customer service skills to enhance the level of user satisfaction, • Applies effective techniques to address difficult situations with users and staff, • Understands and acts in accordance with the basic values and ethics of library serviceLeadership, • Aligns efforts with the vision and direction of the organization, • Demonstrates leadership qualities and behavior, critical thinking, and problem-solving skills, • Employs sound project management principles and procedures in the planning and implementation of programs and services, • Anticipates and adapts to change and challenges effectively, • Develops and maintains effective relationships with others to achieve common goals, • Works effectively on teams with strong team-building skills and attitudes, • Applies effective strategies to manage organizational politics, conflict and difficult coworker behaviors, • Demonstrates critical thinking and problem-solving abilities, • Uses leadership skills to provide vision and guidance to library staff, board members and the community, • Contributes effective strategies and decisions regarding library services and resources, • Embraces change and fosters understanding and acceptance by all stakeholders, • Contributes to a productive workforce through effective recruitment and selection, • Leads and empowers employees to deliver effective, high-quality library service, • Establishes effective strategies for performance management, • Leads work teams with clear direction and effective communication, • Monitors and evaluates projects and adapts as needed, • Performs ongoing evaluation to gauge the success of division and enterprise-wide initiatives, programs, and servicesProfessional Development, • Manages the development of one’s own learning and ongoing improvement of skills and knowledge, • Uses creative and innovative approaches, • Establishes strategies and long-range initiatives to create a learning environment within the division and the library, • Plans for and supports staff career development opportunities, • Contributes to the development and implementation of a culture that embraces ongoing learningCommunity Engagement, • Demonstrates the impact and value of the library to the community through ongoing evaluation and assessment of library services, • Maintains positive public relations through communication and promotion of the library’s values, services, accomplishments and needs to all stakeholders, • Builds relationships and support for the library with community organizations, • Contributes to creating a welcoming and user-friendly physical environment that encourages all community members to use library servicesTechnology, • Performs basic functions of email, calendar applications, and task management, • Understands and uses basic computer hardware, peripherals, software, and operating system functions, • Demonstrates information literacy and understands common security protocols related to Internet use REQUIRED EXPERIENCE/EDUCATION: • At least one (1) years of library experience demonstrating a practical knowledge of library functions, services, terminology, techniques, procedures, and standard tools such as ILS (Integrated Library Systems), shelving arrangements, Dewey Decimal Classification System, and successful completion of relevant manager training within the organization., • A Master’s degree in Library or Information Science in a library program accredited by the American Library Association or from a New Jersey college Master’s program in Library Science that has been deemed acceptable by Thomas Edison College. ADDITIONAL RELEVANT SKILLS: • Knowledge of library administration and management techniques., • Ability to manage and administer a library program., • Ability to analyze, comprehend, and utilize approved public library standards, methods, techniques, budgeting systems, and classification and pay plans., • Knowledge of Jersey City’s population, geography, and/or local government., • Facility in a non-English language spoken in Jersey City (such as Spanish, Hindi, Arabic, Tagalog, etc.). NOTES: For all employees, regardless of full-time or part-time status, JCFPL is considered the primary employer. Work hours are assigned according to the Library’s operational needs. Work hours are not scheduled to accommodate employees’ other employment, academic, or other outside obligations, except in circumstances agreed upon in writing by the employee and the employee’s supervisor. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for the employee for this job. The omission of specific statements of duties does not exclude them from the position if work is similar, related, or a logical assignment to the position. This vacancy is associated with a New Jersey Civil Service job title. The New Jersey Civil Service Commission requires all incumbents to possess and be prepared to verify the minimum experience and skills required for the associated Civil Service job title. This position is subject to residency requirements as set forth in the New Jersey First Act and not available for work visa sponsorship. Powered by JazzHR WKg4VcxA9O

Customer Success Manager Function: Customer Success Reports to: Vice President, Customer Experience + Specialist Projects Reviewed: 6.2026 Position Summary: As a Customer Success Manager, you will be responsible for managing a portfolio of customers and ensuring their satisfaction and success with our products and services. You will be the primary point of contact for your customers, collaborating closely with them to understand their needs, address their concerns, and provide the guidance and support required to achieve their goals. In addition to developing strong customer relationships and driving adoption and engagement with our Govenda and OnBoard platforms, you will play a key role in identifying and nurturing growth opportunities within your accounts, such as upselling and expanding product usage. You may be responsible for multiple products, including onboarding and migration of customers. We are looking for candidates in the Eastern or Central time zones to support our global customer base. Key Responsibilities: • Customer Relationship Management: Serve as the primary point of contact for a portfolio of customers, building strong, long-term relationships and understanding their business goals and challenges., • Customer Satisfaction & Success: Ensure customers achieve their desired outcomes by providing proactive support, guidance, and best practices for using our products and services., • Issue Resolution: Address customer concerns and resolve issues promptly, coordinating with internal teams as needed to deliver effective solutions., • Platform Adoption & Engagement: Drive adoption and active engagement with the Govenda platform by conducting onboarding, training sessions, and regular check-ins to maximize value and usage., • Growth & Expansion: Identify and pursue opportunities for account growth, including upselling additional products and services. Develop and execute tailored expansion strategies for each customer., • Business Reviews & Strategic Planning: Conduct regular business reviews with customers to discuss progress, gather feedback, and introduce new features or services that align with their evolving needs., • Migration Management: Lead and support customers through the migration process to a new platform, including planning, timeline management, resource coordination, and ensuring a smooth transition., • Change Communication: Proactively communicate upcoming changes, migration updates, and new platform features to customers, ensuring transparency and preparedness., • Customer Advocacy: Act as the voice of the customer within the organization, providing feedback to product and leadership teams to influence the roadmap and service improvements., • Reporting & Insights: Monitor customer health, usage metrics, and satisfaction scores. Provide regular reports and actionable insights to internal stakeholders and leadership., • Collaboration: Work closely with sales, product, and support teams to ensure a seamless customer experience and alignment on customer goals and growth initiatives., • Renewals Management: Work with customers to minimize product churn and maximize account renewals, supporting the contract renewal process. Skills and Experience Needed: • Bachelor’s degree in business, or a related field, preferred., • 5-7 years of experience in a customer-facing role at a B2B SaaS company; managing growing revenue for your book of accounts., • 5-7 years experience with cross-functional collaboration including Sales, Customer Experience, Product/Development, and other internal teams., • 1+ years experience in managing a book of clients of at least 200., • Exposure to C-Level executives and Legal Teams strongly preferred., • Preferred: Demonstrated knowledge and hands-on experience with artificial intelligence tools and concepts (such as machine learning, NLP, or automation), • Passion for understanding and helping customers solve real-world business challenges by leveraging technology solutions., • Excellent problem-solving and analytical skills, with the ability to identify and address issues in a timely manner., • Ability to manage customer conversations at all levels, including direct or indirect negotiations., • Ability to work independently and manage multiple customer accounts simultaneously., • Experience using Microsoft Office, Salesforce, ChurnZero, or similar systems., • Excellent verbal, written, presentation and project management skills. Competencies: Accountability Adaptability Applied Learning Business Acumen Collaboration Customer Focus Dealing w/Ambiguity Decision Making Driving for Results Initiating Action Planning & Organizing Technical/Professional Knowledge/Skills About the Company: Boards set the standard for what organizations can achieve. At OnBoard, our board management software helps boards function at a higher level so every organization can make a bigger difference in the world. Launched in 2011, today, OnBoard serves as the board intelligence platform for more than 5,000 organizations and their 12,000 boards and committees in 60 countries worldwide. With customers in higher education, nonprofit, healthcare systems, government, and enterprise business, OnBoard is the leading board management provider. OnBoard has grown from a class project at Purdue University in West Lafayette, Indiana in 2003 into the world’s leading board management software platform today. Backed by JMI Equity and the acquisitions of eScribe and Govenda, OnBoard is positioned to become the industry leader in Board Management and Meeting Solutions for private and public sector entities. Diversity Statement - Culture of Togetherness: At OnBoard, our mission is to encourage and celebrate a culture of togetherness. We acknowledge that uniqueness is powerful, and we welcome, foster, and appreciate all. Diversity, Equity, and Inclusiveness fuel the Pathfinder atmosphere and all our efforts. Our power is in our people and we Pledge 1% to give back to our communities and across the globe. OnBoard is an equal opportunity employer and committed to a diverse and inclusive working environment. Passageways does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation please email peopleops@passageways.com. Benefits and Perks: • Fully remote work with company provided equipment (laptop, software, etc.), • Employment with a growing, casual, fun, philanthropic minded company, • US Based Employees, • Comprehensive, high-quality medical/prescription drug plan options, as well as dental and vision plan offerings., • An employer contribution to your Health Savings Account (HSA) if you participate in a High Deductible Healthcare Plan., • Medical Flexible Spending Accounts available., • Dependent Care Flexible Spending Accounts available., • Basic life insurance in the amount of $50,000 or 1 X’s your salary (whichever is higher)., • Short and long-term disability and Accidental Death and Dismemberment benefits at no cost to you., • 401K Retirement Savings Plan with automatic enrollment at the first of the month following 60 days of employment at 5% to help you secure your financial freedom. We offer a generous company match that starts on the first of the month following 60 days of employment. The company match is dollar for dollar on the first 3% of your pay that you contribute and $0.50 on the dollar on the next 2%, for a total match of 4%., • Paid Time Off (PTO)/Holiday, • CAN Based Employees, • Employer paid Life and Accidental Death Insurance, • Contribution to Health Care Spending Account, • Dependent Life Insurance, • Optional Life Insurance, • LTD Insurance, • Drug and Paramedical Coverage, • Dental Insurance, • Vision Insurance, • EAP, • AUS Based employees, • Superannuation rate of 12%, • Monthly stipend of $400 AUD to purchase private medical insurance, • UK Based Employees (via EPG), • Pension - Aegon, • Passageways/OnBoard contributes 8% of the employee's basic salary, • Employees can contribute up to 100% of salary subject to max limits, • Enrolled from Day 1 of employment, • Private Medical Insurance, • Life Assurance, • Income Protection, • Critical Illness, • Employee Assistance Programme, • Serious Illness Benefit, • Help@Hand, • Cashplan Diversity Statement - Culture of Togetherness: At OnBoard, our mission is to encourage and celebrate a culture of togetherness. We acknowledge that uniqueness is powerful, and we welcome, foster, and appreciate all. Diversity, Equity, and Inclusiveness fuel the Pathfinder atmosphere and all our efforts. Our power is in our people and we Pledge 1% to give back to our communities and across the globe. OnBoard is an equal opportunity employer and committed to a diverse and inclusive working environment. We do not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Interview Transparency & Technology Disclosure We use video/audio recordings and artificial intelligence (AI) tools during our interview process to transcribe responses, evaluate skills, and streamline evaluations. Your data is processed securely and handled in line with our Privacy Policy and local data protection laws

At Wyetech, you’ll be at the center of an award-winning corporate culture, breaking technological barriers and solving real-world problems for our federal government customers. We are committed to hiring the best of the best, and in return, we offer a world-class, truly unique employee experience that is rare within our industry. The Software Engineer designs, develops, tests, deploys, documents, maintains, and enhances complex and diverse software systems based upon documented requirements. These systems might include, but are not limited to, processing intensive analytics, novel algorithm development, manipulation of extremely large data sets, real-time systems, business management information systems, and systems which incorporate data repositories, data transport services, and application and systems development and monitoring. Works individually or as part of a team. Reviews and tests software components for adherence to the design requirements and documents test results. Resolves software problem reports. Utilizes software development and software design methodologies appropriate to the development environment. Provides specific input to the software components of system design to include hardware/software trade-offs, software reuse, use of Open Source Software (OSS) and/or Commercial OffThe-Shelf (COTS) Government Off-The-Shelf (GOTS) software in place of new development, and requirements analysis and synthesis from system level to individual software components. Experience developing in Unix. Ability to perform shell scripting. Working knowledge of Configuration Management (CM) tools and Web Services implementation. The Software Engineer shall be responsible for creating and maintaining data workflows and automation pipelines using Apache Airflow. This role focuses on building reliable, scalable, and observable workflow orchestration solutions that support data engineering, analytics, and operational use cases. The engineer will collaborate closely with data engineers, platform teams,and stakeholders to ensure workflows are efficient, secure, and production ready. Telework: 16 hours/week Due to federal contract requirements, United States Citizenship and position appropriate security clearance is required. (e.g. Active TS/SCI security clearance with agency appropriate polygraph). • Analyze user requirements to derive software design and performance requirements., • Debug existing software and correct defects., • Design and code new software or modify existing software to add new features., • Write or review software and system documentation., • Integrate existing software into new or modified systems or operating environments., • Develop simple data queries for existing or proposed databases or data repositories., • Software development using languages such as C, C++, Python, Ruby, Perl, JavaScript, etc., • Has experience with agile development processes., • Has experience with source code control systems, such as Git., • Serve as team lead at the level appropriate to the software development process being used on any particular project., • Design and development of relational and non-relational database applications., • Use of orchestration frameworks such as Spring and Kafka., • Familiarization with queue management systems, • Develop or implement algorithms to meet or exceed system performance and functional standards., • Develop and execute test procedures for software components., • Develop software solutions by analyzing system performance standards and conferring with users or system engineers; analyzing systems flow, data usage and work processes; and investigating problem areas., • Modify existing software to adapt to new hardware or to improve its performance., • Design, develop, and modify software systems using scientific analysis and mathematical models to predict and measure outcomes and consequences of design decisions., • Java development using the Eclipse IDE (Integrated Development Environment)., • Development of Java 2 Enterprise Edition (J2EE) applications, • Experience using collaboration and software development tools (ie. Atlassian)., • Software development using continuous integration practices., • Experience with container technologies (ie. Docker)., • Unix shell scripting, • Development of event driven, or data driven analytics, • Development of cloud-based solutions and technologies., • Design or implement complex algorithms requiring adherence to strict timing, system resource, or interface constraints. Perform quality control on team products., • Recommend and implement suggestions for improving documentation and software development process standards., • Oversee one or more software development teams and ensure the work is completed in accordance with the constraints of the software development process being used on any particular project., • Confer with system engineers and hardware engineers to derive software requirements and to obtain information on project limitations and capabilities, performance requirements, and interfaces., • Coordinate software installation on a system and monitor performance to ensure operational specifications are met., • TS/SCI with agency appropriate poly, • Master’s degree in computer science or related discipline from an accredited college or university, plus three (3) years of experience as a SWE, in programs and contracts of similar scope, type, and complexity.OR, • Bachelor’s degree in computer science or related discipline from an accredited college or university, plus five (5) years of experience as a SWE, in programs and contracts of similar scope, type, and complexityOR, • Seven (7) years of experience as a SWE, in programs and contracts of similar scope, type, and complexity., • Experience using the Linux CLI and Linux tools, • Experience developing Bash scripts to automate manual processes, • Recent software development experience using Python and Java, • Experience using Apache Airflow (DAG design, scheduling, operators, sensors) to orchestrate, schedule, and monitor complex workflows, • Experience using Distributed Big Data processing engines including Apache Spark, • Experience with containerization technologies such as Docker, containerd, and Podman, • Experience with Git Source Control System, • Experience using the Atlassian Tool Suite (JIRA, Confluence), • Familiar with AWS Cloud Services and Infrastructure, • Wyetech believes in generously supporting employees as they prepare for retirement. The company automatically contributes 20% of each employee's gross compensation to a Simplified Employee Pension (SEP) IRA, with no requirement for employee matching. All contributions are fully vested from day one, ensuring immediate ownership of retirement funds. Additional benefits include: • Wyetech provides a generous PTO plan of up to 200 hours annually, aligned with applicable state leave regulations. Employees have the flexibility to adjust their PTO allocation at the start of each calendar year, ensuring it meets their evolving needs. Full-time employees have the option to participate in a variety of voluntary benefit plans including: • A Choice of Medical Plan Options, some with Health Savings Account (HSA), • Vision and Dental, • Life and AD&D Benefits, • Short and Long-Term Disability, • Hospital Indemnity, Accident, and Critical Illness Insurances, • Optional Identity Theft and Legal Protection Services, • Employee Referral Bonus Eligibility up to $10,000, • Mobility Among Wyetech-supported Contracts, • Various contract and work locations throughout Maryland, Virginia, Colorado, Texas, Utah, Alaska, Hawaii and OCONUS, • Various team-building events throughout the year such as: monthly lunches, summer company picnic, and an annual holiday party., • Employees receive two complementary branded clothing orders annually.$64.04 - $120.27 an hourPay Range: $4.04 - $0.27 per hour Hourly pay rates listed for this position serve as a general guideline and are not a guarantee of compensation. Compensation will vary dependent upon factors including but not limited to: Government contract rates; education; relevant prior work experience, knowledge, skills, and competencies; certifications, and geographic location. Hourly pay rates reflect the pre-benefit gross wage amounts.Wyetech, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Affirmative Action Statement:Wyetech, LLC is committed to the principles of affirmative action in all hiring and employment for minorities, women, individuals with disabilities, and protected veterans. Accommodations:Wyetech, LLC is committed to providing an inclusive and accessible hiring process. If you need any accommodations during the application or interview process, please contact Brittney Wood. at 844-WYETECH x727 or _. We are happy to provide reasonable accommodations to ensure equal access to all candidates. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionHybrid: MUST reside in the US – NYC or surrounding area. 88 Pine Street, 11th Floor, New York, NY 10005 Who is OOCL Logistics? A world-class provider of innovative logistics and supply-chain services and solutions, OOCL Logistics has an extensive network of more than 140 offices in over 40 countries. We focus on serving customers with global sourcing and supply-chain-management needs by creating value through our innovative end-to-end international logistics programs. We are also an industry leader providing sophisticated transportation, warehousing and distribution services throughout Asia and Latin America, offering professional best in class 3PL and 4PL solutions. As a global company based in Asia, OOCL Logistics is exceptionally positioned to serve both international and domestic customers in the world's fastest-growing markets. The Customs House Brokerage Department: The CHB department oversees the customs entry clearance, duty, and import compliance areas of international shipping to facilitate seamless flow of the supply chain for importers. Our responsibilities include submission of import entries to CBP (U.S. Customs and Border Protection) through ACE, classification of merchandises, assistance in duty payments, and consultations to importers on CBP and PGA (Partner Government Agencies) regulations. Requirements: • Experience in a client-facing or support role (internships and part-time roles are welcome)., • Service‑oriented and diplomatic; patient, respectful, and reliable under time pressure., • Excellent verbal, written, and interpersonal communication skills., • Strong computer skills, including word processing, spreadsheet, presentation, and database applications., • Exceptional attention to detail, analytical and problem-solving skills. Main Job Duties, but not limited to: • Deliver responsive, solution-based support to customers and internal stakeholders; communicate clearly and respectfully at all times., • After training, proactively inform clients of shipment status and escalate complex issues to senior team members when needed., • Review client shipping documents to verify completeness and accuracy; assess product compliance with CBP and PGA requirements; enter data accurately into ABI software., • Communicate with CBP and PGAs to address issues, answer questions, and respond to CBP/PGA correspondences., • Assist with special entries, including FTA (Free Trade Agreements), Preferential Programs, Trade Remedies and appliable exclusions, TIB (Temporary Importation Under Bond), G.O (General Order) entries, etc. OOCL Logistics Benefits: • Medical & Dental: 100% company-paid, • Vision coverage option, • 401(k) Retirement Plan + Pension Plan, • Generous PTO & Paid Sick Time, and Personal Days, • Paid Major Holidays, • Tuition Assistance (after 12 months), • Employee Assistance Program, • Referral bonus Glossary: Key Terms in Customs House Brokerage • ABI (Automated Broker Interface): The EDI channel brokers/importers use to transmit entries and entry summaries electronically into ACE and manage payments (e.g., ACH). Most U.S. import entries are filed via ABI., • ACE (Automated Commercial Environment): CBP’s modern Single Window platform for trade processing (manifests, cargo release, post‑release, exports, and PGA data). Trade users access ACE via the ACE Secure Data Portal (web) or EDI., • CBP (U.S. Customs and Border Protection): The federal agency within DHS that protects the U.S. borders and facilitates lawful trade and travel while enforcing customs and trade laws., • CHB (Custom House Brokerage): The regulated service (and team) that files import entries, pays/arranges duties, classifies goods, and communicates with U.S. government agencies on behalf of importers., • EDI (Electronic Data Interchange): The machine‑to‑machine messaging standard used to file entries, entry summaries, manifests, and supporting documents in ACE., • PGA (Partner Government Agencies): Federal agencies (e.g., FDA, EPA, USDA, FWS) that set product‑specific import requirements. ACE connects the trade community with CBP and these PGAs for required data/documents. The annualized base salary for this position ranges from $50,000.00 to $55,000.00 excluding fringe benefits. If hired at OOCL Logistics, the final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors, we also consider internal equity as part of any final offer. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. All full-time employees enjoy these outstanding benefits, while in a safe, friendly, clean, business casual office environment. All employment is contingent upon the successful completion of a background check. OOCL Logistics is an Equal Opportunity Employer and offers a diverse, inclusive, and equitable work environment. OOCL Logistics does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. For more information, we encourage you to visit us at www.oocllogistics.com.

Job Description Educational Alliance (EA), one of New York City’s original settlement houses, was founded in 1889 to offer educational, social, and cultural services to Jewish immigrants arriving to the Lower East Side. Today, EA is a proudly Jewish institution that partners with diverse communities throughout Lower Manhattan. We provide New Yorkers with high-quality, transformational programs that enhance their well-being and socio-economic opportunities, reflecting our belief that everyone in our city should be given the tools to thrive. Across our network of community centers, our staff empowers people of all backgrounds to flourish. Our vast array of programs includes free meals for seniors, addiction treatment and recovery, innovative early childhood education, art classes, Jewish cultural and educational events, and more. We remain committed to recognizing the intrinsic value within each individual and the importance of building community. The Center for Recovery and Wellness takes a holistic, strengths-based approach to recovery and wellness that responds to the distinct needs of each individual. Programs include residential and outpatient addiction treatment, recovery services, prevention education, and community programming. CRW offers culturally competent, evidence-based programs and services that strengthen individuals and communities, enhance resiliency, and foster lasting recovery. We are seeking an experienced full-time Fiscal Coordinator to effectively manage financial activities and to ensure all financial activities fall within funder and agency guidelines. The Fiscal Coordinator will provide ongoing support for all budget and forecasting related functions as well as billing and financial systems. This includes budgeting, reforecasting and management of government and private insurance funding to ensure that all activities fall within funder and agency guidelines. RESPONSIBILITIES Financial & Budget Support • Assists the Managing Director of New Business and Special Projects in designing, implementing, and monitoring program budgets to ensure alignment with organizational and grant requirements., • Collaborate with CRW Directors, Department Heads, the Senior Budget Analyst, and Finance staff at the Educational Alliance to coordinate program expenses, revenue billings, and budget allocations., • Strong Knowledge and maintain positive working relationships with funders, regulators, coalition partners, Medicaid providers, and government agencies (e.g., NYC DOHMH, NYS OASAS, NYS DOH, SAMHSA, HRA) to support fiscal and program operations., • Track and coordinate all revenue streams with Sr. Budget Analyst at EA Finance and administrative staff at CRW., • Oversee tracking of all billings and receivables prepared by other CRW staff, including determining if further action on any item is required., • Assists with monthly financial statements, variance reports (budget vs. actual), and forecasting, ensuring alignment with CRW’s strategic goals. Analyzes and explain variances to identify drivers of expenses and collaborate with program directors to make necessary adjustments., • Work with external software providers such as Millin, Sigmund, etc., to ensure software and programs are working properly and providing most productive information in proper format., • Coordinate, develop, prepare, and submit annual operations plan and budget, serving as liaison with the Sr. Budget Analyst of the Finance Department at Educational Alliance and the ED and management team at CRW., • Reconcile and perform grant closeout functions required by contracts administration and sponsors., • Ongoing collaboration with Sr. Budget Analyst on program expenses and revenue billings against approved budget., • Work with Finance staff in the entry of the approved budgets into Intacct as well as ensure proper allocation and phasing of grant related costs., • Ensure all compliance and requirements regarding all funding sources are met throughout the funding cycle., • Assist with tracking all capital projects and ensure timely receipt of processing invoices., • Review payroll allocations on a consistent and timely basis under the guidance of the Managing Director of New Business and Special Projects., • Prepare ad-hoc reports for Sr. Budget Analyst and ED and management team at CRW., • Assist with the annual external audit and preparation of the CFR. Prepare schedules and reconciliations as required. Compliance & Reporting • Helps ensure compliance with all funding and grant requirements throughout the entire lifecycle of grants and contracts., • Supports the development, preparation, and submission of the annual operating plan and budget, serving as a liaison between CRW leadership, the Finance Department, and external partners., • Assists in preparing ad-hoc reports, schedules, and reconciliations for the Managing Director, Senior Budget Analyst, and Executive Director., • Participates in annual audits and CFR preparation by gathering necessary documentation and reconciling grant activity. QUALIFICATIONS • Bachelor’s degree in accounting, Business Administration, Finance, or related field required, • 3 or more years of relevant experience strongly preferred., • Experience managing and oversight of government grants, including budgets, purchasing, contract compliance and data collection and management required., • Experience managing NYS OASAS or OMH contract programs, and various platforms and software to provide efficacy in management of these programs., • Proven, leader with the ability to set team goals and prioritize daily operations and projects., • High proficiency with MS Word, MS Excel, and Intacct a plus, • Non-profit experience preferred, with prior work in health care setting desired., • Ability to function independently, attention to detail, work under pressure, and complete tasks on time., • Advanced data analysis skills, • Strong analytical skills, including financial modeling and data analysis., • Effective, persuasive written and verbal communication skills., • Knowledge of healthcare finance, particularly Medicaid reimbursement and compliance., • Knowledge of billing. BENEFITS • Generous PTO Policy, • Competitive Salary, • Medical & Dental Insurance, • Pension Plan, • 403b Retirement Plans, • Discount Perks for Movies, Broadway Shows, Amusement Parks, etc., • Free Gym Membership to MCC Fitness & 14TH ST Y Gym, • Discounts to programs at Educational Alliance Limitations and Disclaimer The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for this position. EEO Info Educational Alliance is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, marital status, disability status, veteran status, or any other characteristic protected by applicable federal, state, or local law. For further information about Educational Alliance, please visit https://edalliance.org

Job Description Job Code 1111 Department Name Legal Fund Admin Reports To Director, Legal Services Fund FLSA Status Exempt Union Code N/A Management Yes About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 185,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. The Funds oversees and manages $9 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people. 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Job Summary: The Building Service 32BJ Legal Services Fund provides legal representation to over 185,000 Local 32BJ members and their dependents and to covered retirees and their spouses. The Legal Fund also administers the 32BJ North Legal Services Fund covering members working in the Bronx and the service trades. We seek an attorney with proven leadership skills to take on the pivotal role of Deputy Director. In this position, you will help spearhead all aspects of our legal services and programs, managing operations, strategizing with leadership, and guiding our committed team of advocates. Essential Duties and Responsibilities: • Ensure legal services meet high professional standards of quality, ethics, and accessibility., • Assist the Director in day-to-day operations and management of the Fund across covered states., • Collaborate closely with the Director on strategic planning for the Fund, helping set short-term and long-term goals, identifying emerging legal needs, and developing new access to justice initiatives., • Directly oversee operations, immigration, criminal intake and civil teams, guiding strategy and operations. Provide backup supervision to other departments., • Monitor and approve expenses for department programming and make any necessary budget adjustments; work with assigned staff to facilitate prompt and accurate tracking, invoicing, claims, forecasting and budgeting; maintenance of the firm's IOLA account(s) according to state bar association guidelines; ensure compliance with all rules and reporting requirements., • Lead strategic planning meetings with the legal management team to align on objectives, surface challenges, and measure progress., • Provide direct supervision, mentoring, and professional development support to Supervising Attorneys and direct reports; ensure they have resources and guidance needed to effectively manage their teams., • Proactively identify opportunities for improvement through management reportioning analysis; implement process changes to increase efficiency., • Oversee hiring process and provide mentoring to staff; promote an inclusive and collaborative work culture., • Utilize regular one-on-ones and team meetings to provide clarity around priorities, give developmental feedback, and boost staff engagement., • Leverage expertise in legal practice areas to elevate our services., • Research and address complex and novel legal issues facing our members; prepare and review appeal letters, including research of complex legal issues., • Manage and expand our network of participating attorneys., • Travel to states where members live and/or work to attend meetings on behalf of the Legal Fund and to meet with participating attorneys or other vendors., • Help safeguard and maximize the Fund's annual budget and promote fiscal responsibility., • Develop relationships with community partners, legal organizations, Board, and Union leadership to align on objectives., • Monitor performance metrics and identify opportunities to improve efficiency and service delivery., • Manage and oversee projects of all sizes and scopes for the Legal Services Fund. Provide leadership and direction to ensure effective planning, coordination, and on-time delivery of project outcomes., • Research and stay up-to-date on laws, regulations, and issues related to the focus areas of the Legal Services Fund; develop seminar materials such as slide decks, handouts, activities, and evaluations; promote seminars to target audiences through marketing materials and outreach; facilitate seminars by delivering presentations, lea ding discussions, and answering questions from attendees., • Partner with Fund's communication department to increase the volume and effectiveness of our external communications such as social media., • The work schedule is Monday-Friday, 9:00AM - 5:00PM onsite with occasional evening and weekend work. Qualifications (Competencies): • 10-15 years of legal experience including employment law, immigration law, litigation, and/or family law., • 5+ years managing and developing teams of legal professionals., • Experience supervising and mentoring others., • Strong interest in and familiarity with legal management principles., • Demonstrated leadership ability., • Demonstrated commitment to and experience in public interest law and legal services., • Demonstrated commitment to policy advocacy and administrative reform., • Commitment to exploring alternative approaches for improving legal practice., • Excellent oral, research, writing, analytical and organizational skills., • Ability to prioritize and handle multiple complex tasks., • Ability to convene and lead meetings., • Ability to work both independently and in a highly collaborative team environment., • Pro bono, government, public service, and academic experience is desirable, but not required., • Ability to work in a fast-paced environment., • Ability and experience working with diverse individuals and communities. Education: Juris Doctor from an accredited law school. Language Skills: Proficiency in languages other than English is desirable but not required. Certificates, Licenses, Registrations: Licensed to practice law in New York and in good standing. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. • Under 1/3 of the time: Standing, Walking, Climbing or Balancing, Stooping, Kneeling, Crouching, or Crawling, • Over 2/3 of the time: Talking or Hearing, • 100% of the time: Using Hands Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Job DescriptionJOB SUMMARY The Senior Director of Career Connections is responsible for leading a high-performing team, supervise two program directors, cultivate strategic partnerships, ensure programmatic excellence and regulatory compliance, and drive innovation that advances the JCC's mission of strengthening individuals, families, and communities. The ideal candidate is a collaborative leader with extensive experience in workforce development, nonprofit management, social services, government contracts, fiscal administration, and community engagement. This role is responsible for The Career Connections portfolio currently includes Community Workforce programs, CRED (Career Readiness, Employment, and Development), and the UJA-funded Keystone initiative, which provides career development, workforce support, and employment-related services with a particular focus on serving members of the observant Jewish community. Together, these initiatives provide career pathways, training opportunities, job placement services, workforce supports, and economic mobility opportunities for Staten Island residents. ABOUT YOU You are dynamic, strategic, and mission-driven who will provide executive leadership for the agency's workforce development and career advancement portfolio. This position is responsible for the overall management, growth, compliance, fiscal oversight, and strategic direction of all Career Connections initiatives, including publicly funded and privately funded workforce development programs. . WHAT YOU’LL DO Leadership & Strategic Direction • Provide strategic vision and leadership for all Career Connections programs and services., • Develop and implement long-term plans that align with agency priorities, community workforce needs, and emerging employment trends., • Drive innovation and continuous improvement across all workforce development initiatives., • Serve as a member of the agency's senior leadership team and contribute to organization-wide planning and decision-making., • Advance the JCC's mission through programs that promote career readiness, employment opportunities, economic mobility, and community impact., • Identify opportunities for program growth, expansion, and diversification of funding sources. Staff Supervision & Team Development, • Directly supervise the Director of CRED and the Director of Community Workforce., • Foster a culture of accountability, collaboration, innovation, professional growth, and high performance., • Conduct regular supervision meetings, performance evaluations, coaching, and professional development activities., • Ensure effective staffing structures and succession planning throughout the department., • Promote collaboration among staff across programs to ensure seamless participant experiences and service delivery. Program Oversight & Excellence, • Oversee all workforce development, career readiness, training, internship, employment, and job placement programs within the Career Connections portfolio., • Provide executive oversight of Community Workforce programs, CRED, and the UJA-funded Keystone initiative., • Ensure programs meet or exceed contractual outcomes, performance targets, and quality standards., • Monitor participant outcomes, program effectiveness, and impact metrics., • Utilize data to inform decision-making, program enhancements, and strategic growth opportunities., • Promote best practices and innovative workforce development models that respond to emerging labor market demands., • Ensure services are responsive to the unique needs of diverse populations, including the observant Jewish community served through Keystone. Fiscal & Contract Management, • Develop, manage, and monitor departmental budgets across multiple funding streams, including city, state, federal, foundation, corporate, UJA, and other private funding sources., • Ensure responsible fiscal stewardship and accountability for all departmental resources., • Collaborate with finance staff to monitor expenditures, revenue, forecasting, and budget performance., • Identify and pursue new funding opportunities, grants, partnerships, and revenue-generating initiatives., • Ensure all financial reporting requirements are completed accurately and timely., • Maintain oversight of contractual deliverables and performance measures across all funding sources. Compliance & Quality Assurance, • Ensure compliance with all contractual, regulatory, agency, and funding requirements., • Oversee program audits, monitoring visits, reporting processes, and quality assurance activities., • Maintain strong internal controls and operational systems that support compliance and accountability., • Ensure accurate and timely submission of all programmatic and fiscal reports., • Develop systems to continuously evaluate program effectiveness and participant outcomes. Participant Success & Social Services Integration, • Maintain a strong understanding of social services systems, benefits, and community resources that support workforce development participants., • Work collaboratively with the agency's Social Services Department to identify and address environmental and socioeconomic barriers that may impede participant success, including housing instability, food insecurity, financial hardship, transportation challenges, childcare needs, and other social determinants., • Develop integrated service strategies that connect participants with supportive services to improve retention, program completion, and employment outcomes., • Ensure Career Connections staff maintain strong referral pathways and collaborative relationships across agency departments., • Promote a holistic, participant-centered approach that supports long-term economic stability and self-sufficiency. Community Relations & External Partnerships, • Serve as a key ambassador for the JCC within the workforce development ecosystem., • Develop and maintain strong relationships with government agencies, funders, educational institutions, employers, workforce development organizations, faith-based organizations, community partners, and other stakeholders., • Represent the agency at community meetings, conferences, workforce councils, advisory boards, and public events., • Cultivate employer partnerships that create career pathways and employment opportunities for participants., • Strengthen relationships within the observant Jewish community and other key constituencies served by the department., • Enhance the visibility and reputation of the Career Connections department throughout Staten Island and the greater New York City region. Agency Collaboration, • Work closely with program directors, agency leadership, and cross-departmental teams to maximize participant success and organizational impact., • Collaborate with Social Services, Older Adult Services, Education, Youth Development, and other agency departments to create integrated service pathways., • Support agency-wide initiatives, strategic priorities, accreditation efforts, and special projects as assigned., • Serve as a leader and champion of the JCC's mission, values, and commitment to community impact. OUR REQUIREMENTS • Master’s Degree required., • Minimum of seven (7) years of progressively responsible leadership experience in workforce development, nonprofit management, social services, human services, education, or related fields., • Minimum of three (3) years of supervisory experience managing staff., • Demonstrated experience overseeing government-funded programs and contracts., • Experience managing complex budgets and multiple funding streams., • Proven track record of partnership development, stakeholder engagement, program growth, and community collaboration., • Experience working with diverse populations and addressing barriers to employment through supportive service models preferred. PREFERRED REQUIREMENTS • Knowledge of social services systems and community resources that support workforce development participants., • Exceptional leadership, organizational, and strategic planning skills., • Strong fiscal management, budgeting, and contract administration capabilities., • Excellent written, verbal, presentation, and interpersonal communication skills., • Ability to analyze data and utilize outcomes to drive program improvements and strategic decision-making., • Demonstrated ability to build and sustain productive relationships with funders, employers, government agencies, community partners, and other stakeholders., • Strong problem-solving, decision-making, and project management skills., • Ability to manage multiple priorities in a fast-paced and dynamic environment., • Commitment to diversity, equity, inclusion, community engagement, and participant success. SALARY $80,000-$85,000 Annually, Commensurate with experience BENEFITS The JCC of Staten Island is committed to keeping you and your family healthy and happy through a comprehensive benefits program. Offerings includes: subsidized options for Medical; offerings for Dental and Vision coverage, FSA and Dependent Care. We also offer free LTD, STD, Life Insurance, a Pension, 403B, generous program discounts, free membership, ample time off and much more! ABOUT US The Jewish Community Center of Staten Island was founded in 1929 with the goal of creating a home for the Jewish community by offering social, recreational, and educational activities. Over time, that mission expanded to help anyone who walked through the doors of any of our facilities. The JCC has become a true community center—not just for the Jewish community, but for the entirety of Staten Island. Programs serve the needs we see in our community and are constantly expanding to meet new demand. We serve people of all walks of life, from young children to seniors and everyone in between. The JCC is proud to offer services that help improve the quality of life for people on Staten Island and beyond. We strive to help those in need as well as provide recreational and educational opportunities for our members.The JCC of Staten Island is dedicated to encouraging harmony throughout the community by providing facilities and programs that are open to all regardless of race, religion, creed, color, national origin, sex, age, disability, marital status, sexual orientation, or political affiliation. Everyone is welcome at the JCC. Powered by JazzHR 6rzSAegDVm

Job Description*PLEASE NOTE: TO BE CONSIDERED FOR THIS ROLE, APPLICANTS MUST SUBMIT MATERIALS DIRECTLY TO ANNE MCCARTHY AT amccarthy@harrisrand.com. APPLICATIONS THROUGH THIS FORM WILL NOT BE VIEWED. Thank you! Background: The MirRam Group is a prominent New York-based government affairs, lobbying, and political consulting firm. Founded in 1999 by Luis Miranda Jr. and Roberto Ramirez, Esq., the firm is known for its deep community ties, particularly within Latino and Black neighborhoods, and its focus on minority empowerment campaigns. MirRam utilizes its extensive political experience and community relationships to serve a diverse clientele including nonprofit organizations, small and large businesses, labor unions, and political campaigns of elected officials. It offers a comprehensive range of services including lobbying and legislative advocacy, community engagement and coalition building, communications and public relations, business development, and research, which includes conducting focus groups and polls to provide empirical data to support client contentions. The Position: The MirRam Group is seeking a Senior Finance Officer (SFO) to support the organization. This is a strategic, fast-paced, hands-on position reporting directly to the Managing Partner.. This role demands a highly organized individual capable of managing concurrent, high-priority assignments for a New York City-based small business operating multiple entities. In addition, the Senior Finance Officer must be a highly skilled and experienced financial executive who has held high-level management positions for a number of years. This person will be a strategic thinker with a collaborative management style who possesses a thorough understanding of generally accepted accounting principles. The SFO will have strong interpersonal skills, excellent written and oral communication skills, and the ability to address and solve problems or issues as they arise. In addition, this individual will be diplomatic, of the highest integrity, and possesses sound judgment as well as a sense of humor. The Senior Finance Officer is primarily responsible for the financial health, regulatory compliance, and general operational support of the organization. Specific responsibilities include: • Financial Management & Oversight, • Accounting Operations: Oversee all accounting (A/P, A/R, payroll, general ledger), consolidation, and reporting across multiple business entities., • Reporting & Strategy: Prepare monthly, quarterly, and annual financial reports for partners; provide forecasts and lead the budgeting process., • Liquidity & Compliance: Manage cash flow, maintain banking relationships, ensure adequate liquidity, and guarantee compliance with all local, state, and federal financial regulations., • Team Leadership: Supervise and mentor the existing team of three experienced accounting staff., • Human Resources & Administration, • HR Management: Oversee all Human Resources functions, including onboarding, performance management, employee relations, and maintaining compliance with labor laws. Note currently enrolled with ADP TotalSource PEO for all payroll, benefits, and HR services., • Benefits & Compensation: Administer employee benefits, compensation, payroll, and manage employee pension/retirement plans., • Liaison Duties: Act as the primary link between the company and the external accounting firm (for tax payments/reporting), the banking partner (Chase), and the IT firm., • Administrative Oversight: Manage and monitor office leases, business insurance, and company subscription services.Qualifications:, • Bachelors degree in finance, accounting, business administration or a related field, or equivalent work experience; advanced degree preferred (while a CPA is not necessary, knowledge of accounting principles is essential)., • Technical Skills: Proficiency in QuickBooks and Microsoft Excel is mandatory., • Soft Skills: Must possess strong leadership, organizational, analytical, and interpersonal skills, with the ability to handle pressure and multiple priorities., • HR Experience: Experience with HR management, employment law, and pension plan administration is a significant plus., • Strong business instincts, able to quickly identify problems, synthesize a variety of factors to make effective and practical decisions and develop an appropriate course of action., • Experience: 5+ years in financial management, ideally in a small business or multi-entity setting., • Effective verbal and written communication skills, interpersonal and organizational skills., • Team player with a collaborative ethos and strong supervisory skills; must be able to build consensus internally and externally.Other Information: The MirRam Group. is an equal opportunity employer, and does not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identification, national origin, ancestry, age, marital status, citizenship status, veteran status, disability or any other criterion specified by federal, state or local laws, in the administration of its employment policy. The MirRam Group strongly encourages applicants from all cultures, races, educational backgrounds, life experiences, socio-economic classes, sexual orientations, age, gender, and physical abilities to apply. Compensation Salary range is $150,000 to $175,000 annually, plus benefits. This position requires in-office attendance 5 days/week. To Apply: The MirRam Group has retained the services of Harris Rand Lusk to conduct this search. Inquiries, nominations, and applications may be directed in confidence to: Jack Lusk, CEO & Managing Partner Anne McCarthy, COO Harris Rand Lusk 260 Madison Avenue, 15th Floor New York, NY 10016 Email cover letter and resume to: amccarthy@harrisrand.com Please include MirRam SFO in the subject line of the email

Job DescriptionJOB TITLE: Webmaster Coordinator DEPARTMENT: Communications & Marketing LOCATION: Priscilla Gardner Main Library REPORTS TO: Communications & Marketing Supervisor CIVIL SERVICE JOB TITLE: Software Development Specialist 1 SALARY RANGE: $60,000 – 65,000 / year FULL-TIME/PART-TIME: Full-Time WORKWEEK: 9:00 a.m. to 8:00 p.m. (35 hours/week). May be required to work evenings and weekends as needed. APPLICATION DEADLINE: June 12, 2026 BENEFIT SUMMARY: This summary outlines the general benefits available to library employees, designed to support their health, financial security, and work-life balance. Benefits available to Full-Time Employees: Medical coverage 60 days from the first day of employment, Prescription coverage is the first of the month following 60 days of employment at no cost to the employee and additional cost per each dependent added. Dental coverage is provided at no cost 60 days after the first day of employment. Vision coverage is provided at no cost and reimbursed at $250.00 per year. Additional Full-Time benefits include Life & AD&D insurance, 403b, Participation in pension plan (dependent on age at the time of hire date). Part-Time Employee benefits include participation in pension plan and sick/vacation leave. A more detailed summary can be found on our Employment Opportunities page located at www.jclibrary.org JCFPL is the largest municipal library in the State of New Jersey, with ten locations and growing, and a collection comprising over 2.5 million print and digital items. Our staff of nearly 120 dedicated individuals serves the residents, students, and workers of Jersey City: the largest city in Hudson County, N.J., and the second-largest city in New Jersey. The staff of JCFPL reflects the cultural and linguistic diversity of Jersey City, which is consistently ranked as the most diverse community in the United States. Collectively, our staff speaks over 16 languages, including English, Spanish, Arabic, Hindi, Tagalog, Gujarati, Marathi, Igbo, Portuguese, and others. JCFPL is committed to building on our strong foundation and expanding our ability to meet the needs of Jersey City’s growing and increasingly diverse community. About the Position The JCFPL is seeking a bright, dynamic, outgoing and collaborative individual to coordinate and execute efforts to produce and maintain an up-to-date and useful website for the Library system. The Webmaster will be responsible for updating, maintaining, and improving the Library’s digital branch – www.jclibrary.org and associated websites. The individual in this role will work closely with other members of the Communications & Marketing Department, as well as the Information Technology Department, and interface with other Library staff systemwide. The Webmaster must have a passion for working as a member of a team to reach a shared vision. The ideal candidate will have a facility with and enthusiasm for website design and maintenance; a willingness to learn and grow as a member of a team; an energetic approach to WordPress web development; courtesy, flexibility and a sense of humor. • Please note, this vacancy announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for the employee for this job. The essential functions or duties listed below are intended only as an illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if work is similar, related, or a logical assignment to the position. Specific Job Duties: • Manage, create, and edit CMS for content updates to www.jclibrary.org and associated websites., • Perform ongoing back-end maintenance and front-end optimizations for page speed and content delivery., • Implement Google Analytics and Google Tag Manager; integrate into Google Data Studio for visualization., • Establish SEO reporting structure; recommend and execute ongoing SEO updates., • Ensure ADA compliance and best practices for accessibility., • Innovate website functions with a mobile-first mindset, using analytics and user behavior tools to provide feedback and recommendations for UX/UI improvements., • Provide feedback and recommendations for creative assets for UX/UI best practices., • Deliver monthly reports for SEO, web analytics, heatmapping, and/or behavioral analytics, depending on Library needs., • Author and test code for website components based on specifications., • Monitor website stability including uptime, page speed, links, images, and ensures all UX is functioning to specifications., • Develop and maintain work documentation and logs., • Work closely with other members of the Communications & Marketing Department and other staff members to determine information needs and to identify and devise the most appropriate methods of distributing information on the web., • Support Communications & Marketing Department staff in developing, producing, and improving visual assets for the Library’s website(s)., • Work with other JCFPL staff and may work with outside vendors to coordinate web design and/or redesign projects to meet changing community needs. Core Competencies: The incumbent in this role: • Understands and practices basic front-end web design principles and techniques., • Works well with WordPress or another major CMS (such as Drupal, Joomla, Sitefinity, Sitecore, AEM, etc)., • Has experience or a working knowledge of one or more front-end development languages (such as CSS, HTML, JavaScript, PHP)., • Works confidently with UX/UI design principles and utilizes software tools such as Adobe Creative Suite and/or Canva to develop and improve visual assets for the web., • Is passionate about UX/UI innovation., • Takes a proactive approach to SEO., • Has experience working with AWS or another major web hosting service., • Has experience with Google Analytics, Google Tag Manager, and working knowledge of Google Data Studio., • Understands and works with front-end integrations such as Rest APIs., • Conducts research, gathers data, analyzes information, and prepares effective, accurate, timely reports and other documents to support communications and marketing objectives via the Library’s website(s)., • Utilizes and builds systems and administrative procedures to prioritize, schedule, and perform complex tasks on time and according to specifications., • Communicates in a clear, accurate, respectful, and candid manner, across a range of communication settings, styles, and platforms., • Possesses a confident command of spoken and written English grammar, vocabulary, and spelling., • Is able to work flexible hours as needed to support events and programs that may occur outside normal business hours., • Maintains confidentiality of sensitive information; demonstrates sound judgment and discretion regarding the Library and its partners., • Approaches challenges with positivity and curiosity; exhibits a constructive problem-solving mindset., • Sets clearly defined, measurable goals for progress; works collaboratively with Library leaders and staff to define objectives that reflect the Library’s organizational priorities., • Makes complex decisions independently in accordance with identified goals and established policies and procedures; proactively seeks additional information and input needed to make informed decisions., • Demonstrates a desire to identify and build new and/or improved processes to sustain achievements and support future progress towards identified goals., • Actively pursues opportunities to learn new skills and improve ability to meet and exceed expectations., • Shares expertise and provides informal advice and developmental feedback to peers., • Is proficient in Microsoft Office applications, including Excel and OneDrive., • Is able to read, analyze and interpret written information such as procedure manuals and JCFPL internal and external communications. Required Experience: • Five (5) years of professional experience in programming, systems programming or computer analysis OR • Bachelor’s degree from an accredited college or university and one (1) year of the above mentioned professional experience. Preferred Skills: • Knowledge of Jersey City’s population, geography, and/or local government., • Experience and familiarity with public libraries., • Facility in a non-English language spoken in Jersey City (such as Spanish, Hindi, Arabic, Tagalog, etc.). NOTES: For all employees, regardless of full-time or part-time status, JCFPL is considered the primary employer. Work hours are assigned according to the Library’s operational needs. Work hours are not scheduled to accommodate employees’ other employment, academic, or other outside obligations, except in circumstances agreed upon in writing by the employee and the employee’s supervisor. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for the employee for this job. The omission of specific statements of duties does not exclude them from the position if work is similar, related, or a logical assignment to the position. This vacancy is associated with a New Jersey Civil Service job title. The New Jersey Civil Service Commission requires all incumbents to possess and be prepared to verify the minimum experience and skills required for the associated Civil Service job title. This position is subject to residency requirements as set forth in the New Jersey First Act and not available for work visa sponsorship. Powered by JazzHR mlrwcXNiqK

Job Description:\n\nJCFPL JOB TITLE: Director of FacilitiesLOCATION: Priscilla Gardner Main LibraryREPORTS TO: Chief Operations & Strategy OfficerCIVIL SERVICE JOB TITLE: Director of Maintenance ServicesSTARTING SALARY RANGE: $120,000 - $135,000FULL-TIME/PART-TIME: Full-TimeWORKWEEK: 6:00 a.m. to 8:00 p.m. (scheduled up to 35 hours/week). Evening and weekend hours as required.APPLICATION DEADLINE: June 29, 2026BENEFIT SUMMARY: This summary outlines the general benefits available to library employees, designed to support their health, financial security, and work-life balance. Benefits available to Full-Time Employees: Medical coverage 60 days from the first day of employment, Prescription coverage is the first of the month following 60 days of employment at no cost to the employee and additional cost per each dependent added. Dental coverage is provided at no cost 60 days after the first day of employment. Vision coverage is provided at no cost and reimbursed at $250.00 per year. Additional Full-Time benefits include Life & AD&D insurance, 403(b), participation in a pension plan (dependent on age at the time of hire date). A more detailed summary can be found on our Employment Opportunities page located at www.jclibrary.org.JCFPL is the largest municipal library in the State of New Jersey, with twelve locations and growing, and a collection comprising over 2.5 million print and digital items. Our staff of nearly 170 dedicated individuals serves the residents, students, and workers of Jersey City: the largest city in Hudson County, N.J., and the second-largest city in New Jersey.The staff of JCFPL reflects the cultural and linguistic diversity of Jersey City, which is consistently ranked as the most diverse community in the United States. Collectively, our staff speaks over 16 languages, including English, Spanish, Arabic, Hindi, Tagalog, Gujarati, Marathi, Igbo, Portuguese, and others.JCFPL is committed to building on our strong foundation and expanding our ability to meet the needs of Jersey City’s growing and increasingly diverse community.ABOUT THE POSITIONThe Jersey City Free Public Library (JCFPL) is seeking a highly skilled and experienced leader to oversee all aspects of Library facilities operations, maintenance services, security operations, building upkeep, capital project coordination, and operational stewardship across the system.With the oversight of the Chief Operations & Strategy Officer, the Director of Facilities will be responsible for leading the daily facilities function, supervising maintenance and security staff, overseeing building repair and upkeep activities, establishing and strengthening facilities operating standards, and ensuring that Library facilities are maintained at the highest quality standards to provide Welcoming Spaces for Library patrons and staff. This role is crucial in ensuring that facilities and security operations are carried out in a timely, safe, efficient, and cost-effective manner and that Library buildings, grounds, and systems remain functional, compliant, secure, and well cared for.The Director of Facilities will also play a key role in helping reimagine and strengthen the Library’s facilities and security operation in a way that is both practical and progressive. This includes evaluating team structure and workflows, establishing standard operating procedures and protocols, strengthening inventory control practices, promoting training and staff development, and advancing a culture of safety awareness, accountability, and continuous improvement across the facilities and security functions.The Director of Facilities will oversee a systemwide facilities and security function serving 13 locations, including a diverse portfolio of buildings of varying age and condition, with the oldest dating to 1891, and will lead approximately 25-35 employees across maintenance, security, and related facilities operations.This position will also supervise the Construction & Capital Projects Manager, who is responsible for construction and capital project coordination across the system. In that capacity, the Director of Facilities will provide strategic direction, oversight, and alignment across day-to-day facilities operations, security, vendor-supported work, and capital project activity to ensure that immediate operational needs and longer-term building priorities are effectively coordinated.The ideal candidate will have strong knowledge of and enthusiasm for facilities operations, preventive maintenance principles, building systems, staff leadership, security operations, and operational improvement; a willingness to learn and grow as a member of a team; an energetic approach to managing a rapidly growing and evolving portfolio; and cultivates a courteous, nimble and friendly culture.SPECIFIC JOB DUTIESLead the daily operation of facilities, maintenance, and security services across all Library locations. Supervise maintenance staff, security staff, the Construction & Capital Projects Manager, and other assigned personnel responsible for facilities operations, building upkeep, and related support functions. Evaluate team structure, staffing patterns, workflows, and service delivery models and implement practical improvements to strengthen effectiveness, accountability, and consistency across the system. Establish, implement, and maintain standard operating procedures, protocols, and service expectations for facilities, maintenance, inventory control, security operations, inspections, documentation, and emergency response. Oversee preventive maintenance programs to support the long-term integrity, safety, and functionality of Library buildings, grounds, interiors, and building systems. Oversee routine and corrective maintenance work, inspections, repairs, and operational follow-through to ensure facilities are safe, clean, functional, and welcoming. Direct inventory control practices for maintenance supplies, tools, equipment, and other operational resources, including storage standards, usage tracking, reordering practices, and resource stewardship. Promote training, coaching, and workforce development for maintenance and security staff, including onboarding, standard work expectations, safe work practices, and ongoing performance support. Advance a culture of safety awareness, accountability, and operational discipline across facilities and security functions. Oversee security operations across the system, including staffing, scheduling, service expectations, incident response coordination, and alignment with Library priorities for safe and welcoming spaces. Coordinate with branch leadership, Library administration, vendors, contractors, and public safety partners as needed to support effective facilities and security operations. Provide direction and oversight to the Construction & Capital Projects Manager to ensure effective coordination of capital projects, construction activity, vendor-supported project work, and alignment with Library operational priorities. Ensure effective coordination among day-to-day facilities operations, security functions, maintenance needs, capital planning, and construction activity across the system. Coordinate operational priorities and project impacts with the Construction & Capital Projects Manager so that capital work is sequenced appropriately and minimizes disruption to Library services. Monitor vendor and contractor performance related to both operational services and project-related work and ensure that work is performed in accordance with Library expectations, applicable regulations, and service standards. Assist with operating budgets, cost estimates, resource planning, and prioritization of facilities-related needs, including coordination of operational and project-based priorities. Prepare reports, recommendations, and updates related to facilities conditions, operational priorities, staffing, safety, security, and service delivery. Perform other related duties as assigned. CORE COMPETENCIESStrategic and Operational Leadership Facilities Operations and Building Systems Management Team Leadership and Workforce Development Safety, Risk, and Emergency Preparedness Process Improvement and Operational Discipline Vendor and Contractor Management Budgeting and Resource Stewardship Communication and Cross-Functional Collaboration REQUIRED QUALIFICATIONSBachelor’s degree in Facilities Management, Engineering, Construction Management, Public Administration, or a closely related field, or an equivalent combination of education and progressively responsible experience.At least 5 years of supervisory experience, preferably 7 or more years of progressively responsible experience, in facilities, maintenance, building operations, security operations, capital project oversight, or related work across a large, complex, multi-site environment.Experience in a municipal, library, education, healthcare, or similarly complex institutional setting, including experience leading facilities, maintenance, security, and/or capital-project-related staff across a complex, multi-site environment.Experience overseeing multiple buildings of varying age and condition, including older or historically sensitive facilities, with the ability to support operational needs across a diverse physical portfolio.Experience modernizing a facilities or maintenance operation through standard operating procedures, training, process improvement, performance management, and stronger operational accountability.Demonstrated ability to lead facilities operations across a complex, multi-location environment, including balancing urgent operational issues with longer-term planning and prioritization.Strong knowledge of preventive maintenance principles, corrective maintenance practices, building systems, operational planning, work control, service delivery, and coordination of project-related work, including core building systems and infrastructure such as HVAC, electrical, plumbing, roofing, life-safety systems, building envelope, interiors, and related facilities components.Strong leadership skills, including the ability to assess team structure, clarify roles and expectations, strengthen accountability, coach staff, supervise managers, and build a more effective operating model.Ability to develop and implement standard operating procedures, workflows, inventory controls, training plans, inspection protocols, documentation standards, and service expectations, including experience establishing or improving inventory control practices for maintenance supplies, tools, equipment, and other operational resources.Knowledge of safety practices, risk management, emergency preparedness, and security operations related to facilities, staff, vendors, and public-facing environments, along with the ability to manage vendors, contractors, budgets, competing operational priorities, and project-related coordination needs across multiple locations.Strong communication, judgment, problem-solving, and cross-functional collaboration skills, including the ability to work effectively with executive leadership, branch leadership, frontline staff, contractors, vendors, and public safety partners, as well as the ability to use or quickly learn maintenance tracking systems, inventory systems, operational reporting tools, and other electronic or manual systems used to support facilities and security operations.Ability to work evenings and weekends as needed.PREFERRED QUALIFICATIONSMaster’s degree in Facilities Management, Engineering, Construction Management, Public Administration, or a closely related field.Certified Facility Manager (CFM) strongly preferred.Other relevant credentials, such as CEFP, FMP, PMP, OSHA-related training, or comparable facilities, operations, safety, or project-management certifications, also valued.Experience in a unionized environment.Experience overseeing facilities and security functions in a public-facing, multi-site organization.Experience working with older infrastructure, historically sensitive buildings, and complex building systems.Experience supporting or overseeing construction, capital projects, and coordination with external project vendors.Experience with public procurement, bid processes, contractor oversight, and regulatory compliance in a municipal or similarly structured environment.Experience with inventory systems, maintenance tracking systems, work-order systems, and operational reporting tools.Experience using data, inspections, incident trends, and operational reporting to inform decision-making, prioritize resources, and improve service delivery.Experience developing and implementing staff training, safety protocols, emergency procedures, and service standards across a multi-site operation.Experience leading or supporting organizational change, team restructuring, or operational redesign in a facilities, maintenance, or security setting.Knowledge of Jersey City, local government operations, or public-sector service delivery.Facility in a non-English language spoken in Jersey City, such as Spanish, Hindi, Arabic, Gujarati, Tagalog, or Portuguese.NOTES:For all employees, regardless of full-time or part-time status, JCFPL is considered the primary employer. Work hours are assigned according to the Library’s operational needs. Work hours are not scheduled to accommodate employees’ other employment, academic, or other outside obligations, except in circumstances agreed upon in writing by the employee and the employee’s supervisor.This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for the employee for this job. The omission of specific statements of duties does not exclude them from the position if work is similar, related, or a logical assignment to the position. This vacancy is associated with a New Jersey Civil Service job title. The New Jersey Civil Service Commission requires all incumbents to possess and be prepared to verify the minimum experience and skills required for the associated Civil Service job title. This position is subject to residency requirements as set forth in the New Jersey First Act and not available for work visa sponsorship. 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Customer Support Specialist I Function: Customer Experience Reports to: Director, Customer Support Reviewed: 05.2026 Location: Based our Eastern or Central Time Zones in the United States Position Summary: The Customer Support Specialist I provides tier one support for OnBoard, Govenda, ES and related products for both customers and internal employees. This role is responsible for troubleshooting software and technical issues, resolving customer problems using our platforms, delivering an excellent customer experience, and becoming a subject matter expert on supported products. The position supports customers through email, chat, phone, web, and meeting tools while meeting service level expectations. Current support coverage is primarily aligned to U.S. business hours, based on operational needs. Team members must be available to work assigned schedules and participate in rotating on-call coverage for after-hours and weekend support. Key Responsibilities: • Resolve customer issues, answer customer questions, and provide product support for OnBoard, Govenda, and related platforms through ticketing systems, email, chat, phone, and virtual meetings., • Troubleshoot software, configuration, access, and technical issues for customers., • Prioritize support cases and provide timely customer updates on status, progress, and resolution., • Meet first response and service level expectations., • Escalate complex issues with clear documentation including problem statement, steps to reproduce, and environment details., • Assist customers with product navigation, features, workflows, and best practices., • Create and maintain internal and customer-facing knowledge articles., • Identify recurring issues, customer pain points, and training opportunities., • Partner with Customer Success Managers and internal teams to support customer outcomes., • Use AI tools responsibly to improve productivity, research, ticket quality, and customer experience., • Participate in quarterly trend reviews and continuous improvement initiatives., • Protect customer data and follow company security policies. Skills and Experience Needed: • Minimum 3+ years of experience in customer support, technical support, SaaS support, or related customer-facing roles., • Minimum 2+ years of experience using ticketing platforms such as Zendesk, ServiceNow, BMC Helix, Freshdesk, or similar case management tools., • Strong customer service mindset with passion for helping customers succeed., • Experience collaborating with Product, Engineering, QA, and Customer Success teams., • Basic knowledge of APIs, SSO, browser troubleshooting, HAR files, and browser logs preferred., • Familiarity with monitoring tools such as Datadog, Grafana, or Prometheus preferred., • Strong technical documentation and writing skills., • Ability to de-escalate customer concerns and remain calm under pressure., • AI fluency with experience using generative AI tools such as ChatGPT, Claude, Gemini, or similar platforms to improve productivity, research, and communication quality preferred. Competencies: Accountability Adaptability AI Curiosity / Innovation Applied Learning Business Acumen Collaboration Customer Focus Dealing w/Ambiguity Decision Making Driving for Results Initiating Action Planning & Organizing Technical/Professional Knowledge/Skills About the Company: Boards set the standard for what organizations can achieve. At OnBoard, our board management software helps boards function at a higher level so every organization can make a bigger difference in the world. Launched in 2011, today, OnBoard serves as the board intelligence platform for more than 5,000 organizations and their 12,000 boards and committees in 60 countries worldwide. With customers in higher education, nonprofit, healthcare systems, government, and enterprise business, OnBoard is the leading board management provider. OnBoard has grown from a class project at Purdue University in West Lafayette, Indiana in 2003 into the world’s leading board management software platform today. Backed by JMI Equity and the acquisitions of eScribe and Govenda, OnBoard is positioned to become the industry leader in Board Management and Meeting Solutions for private and public sector entities. Diversity Statement - Culture of Togetherness: At OnBoard, our mission is to encourage and celebrate a culture of togetherness. We acknowledge that uniqueness is powerful, and we welcome, foster, and appreciate all. Diversity, Equity, and Inclusiveness fuel the Pathfinder atmosphere and all our efforts. Our power is in our people and we Pledge 1% to give back to our communities and across the globe. OnBoard is an equal opportunity employer and committed to a diverse and inclusive working environment. Passageways does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation please email peopleops@passageways.com. Benefits and Perks: • Fully remote work with company provided equipment (laptop, software, etc.), • Employment with a growing, casual, fun, philanthropic minded company, • US Based Employees, • Comprehensive, high-quality medical/prescription drug plan options, as well as dental and vision plan offerings., • An employer contribution to your Health Savings Account (HSA) if you participate in a High Deductible Healthcare Plan., • Medical Flexible Spending Accounts available., • Dependent Care Flexible Spending Accounts available., • Basic life insurance in the amount of $50,000 or 1 X’s your salary (whichever is higher)., • Short and long-term disability and Accidental Death and Dismemberment benefits at no cost to you., • 401K Retirement Savings Plan with automatic enrollment at the first of the month following 60 days of employment at 5% to help you secure your financial freedom. We offer a generous company match that starts on the first of the month following 60 days of employment. The company match is dollar for dollar on the first 3% of your pay that you contribute and $0.50 on the dollar on the next 2%, for a total match of 4%., • Paid Time Off (PTO)/Holiday, • CAN Based Employees, • Employer paid Life and Accidental Death Insurance, • Contribution to Health Care Spending Account, • Dependent Life Insurance, • Optional Life Insurance, • LTD Insurance, • Drug and Paramedical Coverage, • Dental Insurance, • Vision Insurance, • EAP, • AUS Based employees, • Superannuation rate of 12%, • Monthly stipend of $400 AUD to purchase private medical insurance, • UK Based Employees (via EPG), • Pension - Aegon, • Passageways/OnBoard contributes 8% of the employee's basic salary, • Employees can contribute up to 100% of salary subject to max limits, • Enrolled from Day 1 of employment, • Private Medical Insurance, • Life Assurance, • Income Protection, • Critical Illness, • Employee Assistance Programme, • Serious Illness Benefit, • Help@Hand, • Cashplan Diversity Statement - Culture of Togetherness: At OnBoard, our mission is to encourage and celebrate a culture of togetherness. We acknowledge that uniqueness is powerful, and we welcome, foster, and appreciate all. Diversity, Equity, and Inclusiveness fuel the Pathfinder atmosphere and all our efforts. Our power is in our people and we Pledge 1% to give back to our communities and across the globe. OnBoard is an equal opportunity employer and committed to a diverse and inclusive working environment. We do not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Interview Transparency & Technology Disclosure We use video/audio recordings and artificial intelligence (AI) tools during our interview process to transcribe responses, evaluate skills, and streamline evaluations. Your data is processed securely and handled in line with our Privacy Policy and local data protection laws

VulnCheck is transforming vulnerability intelligence by helping security teams act faster and with more confidence. Our platform delivers early, high-quality exploit intelligence, deep asset correlation, and contextual insights to help organizations stay ahead of emerging threats. As a Customer Success Engineer (CSE) at VulnCheck, you will serve as a trusted technical advisor to our existing customers, helping them successfully adopt, integrate, and operationalize VulnCheck intelligence across their security programs. Customer Success Engineers at VulnCheck are product experts, implementation specialists, and long-term customer advocates. This role is focused on driving customer outcomes, ensuring deployments are successful, integrations are effective, and customers realize ongoing value from VulnCheck’s solutions. By deeply understanding customer environments and objectives, you will help turn VulnCheck from a data source into a core operational capability within their security stack. You will work closely with Enterprise, MSSP, and Cyber Vendor customers across the US central geography, partnering with Security Operations, Vulnerability Management, Threat Intelligence, and Engineering teams to embed VulnCheck into day-to-day workflows. You will play a critical role in ensuring customers not only deploy VulnCheck successfully but also continuously evolve how they use our intelligence to improve detection, prioritization, and response. This is a 100% remote role based in the Greater Austin, TX region, as the position will require onsite customer visits as needed. • Own the technical post-sales relationship for a portfolio of VulnCheck customers, serving as their primary point of contact for implementation and ongoing technical guidance., • Lead customer onboarding, deployment, and adoption of VulnCheck solutions, ensuring successful integration into existing security tools, platforms, and workflows., • Provide hands-on technical consulting to help customers operationalize VulnCheck data within SIEMs, TIPs, SOAR platforms, data lakes, and internal tooling., • Design, build, and troubleshoot custom workflows, scripts, and integrations, leveraging VulnCheck APIs, SDKs, and datasets., • Diagnose and resolve technical issues related to APIs, data fidelity, performance, and integration architecture., • Deliver technical enablement through training sessions, architecture reviews, best-practice guidance, and ongoing optimization recommendations., • Act as a customer advocate internally, collecting feedback, identifying product gaps, and collaborating with Product and Engineering teams to influence roadmap priorities, • Support renewal and expansion efforts by ensuring customers achieve measurable value and maturity with VulnCheck over time., • Accelerate customer time-to-value through structured onboarding and guided implementation., • Help customers operationalize exploit and vulnerability intelligence across vulnerability management, SOC, threat intelligence, and IR workflows., • Provide proactive technical guidance to optimize architectures, improve performance, and expand use cases., • Partner with internal Account Teams, Product, and Engineering teams to ensure a seamless customer lifecycle., • Enable customers to become self-sufficient power users of VulnCheck technology, • 3+ years of experience in a customer-facing technical role within cybersecurity (e.g., Technical Account Manager, Customer Success Engineer, Post-Sales Engineer, or similar), including demonstrated experience supporting public sector and/or government entities and navigating their procurement, compliance, and operational requirements., • Deep understanding of the cybersecurity product landscape, with a strong focus on Vulnerability Management and Threat Intelligence., • Strong working knowledge of incident response, SOC operations, and vulnerability management workflows, and how vulnerability intelligence supports each function., • Proven ability to develop and maintain scripts in Python., • Hands-on experience working with REST APIs and JSON-based data models., • Experience building or rapidly learning integrations and workflows in platforms such as SIEM, SOAR, TIP or similar security tooling., • Demonstrated experience providing technical mentorship, enablement, or customer guidance, • Familiarity with the Go programming language is a plus. We believe people do their best work when they feel supported, trusted, and valued. VulnCheck offers benefits designed to meet a wide range of needs and lifestyles: • Competitive salary with employee equity program, • Health, dental, and vision coverage, • Unlimited PTO, • Pension Contribution, • Remote friendly environment with flexibility, • Expense reimbursement for home internet and phone, • Ongoing professional development, coaching, and learning resources, • Opportunities for career advancement within a fast-growing team Built on over two decades of cybersecurity experience, our team of experts understands the intricacies of vulnerabilities, their exploitation in the wild, and how to leverage this data to build more effective cybersecurity products that produce better outcomes for organizations. VulnCheck gives organizations a tactical advantage by providing best-in-class exploit & vulnerability intelligence information. We have a sense of duty to protect the critical infrastructure we rely on including medical devices, power grids and telecommunication networks. We were founded in 2021 in Lexington, Massachusetts. VulnCheck has a transparent, collaborative, and supportive culture - we are looking for people who have a growth mindset, are curious and innovative. Our team is smart, but humble, hardworking, and supportive. VulnCheck is proud to be an Equal Employer Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. VulnCheck is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities.

At Wyetech, you’ll be at the center of an award-winning corporate culture, breaking technological barriers and solving real-world problems for our federal government customers. We are committed to hiring the best of the best, and in return, we offer a world-class, truly unique employee experience that is rare within our industry. The primary role of the Software Engineer 2 is to drive research, modernization, and innovation initiatives across mission-critical systems. This role focuses on evaluating existing production environments, identifying modernization opportunities, and delivering rapid, validated solutions through structured trade studies and short-duration experiments. You will collaborate directly with mission stakeholders to assess system gaps, design fail-fast experiments, and lead proof-of-concept development efforts that influence long-term architectural direction. Your work will directly impact modernization strategies, cloud adoption, and enterprise re-architecture efforts. Limited telework available *This position is eligible for a $5k bonus! (Includes 20% SEP IRA contribution)* Due to federal contract requirements, United States Citizenship and position appropriate security clearance is required. (e.g. Active TS/SCI security clearance with agency appropriate polygraph). • Engage with mission stakeholders to identify operational challenges and modernization opportunities, • Conduct trade studies and produce detailed technical research reports with actionable recommendations, • Design and execute short-duration (one-week) fail-fast experiments to validate feasibility, • Lead development of proof-of-concept solutions within six-week timelines, ensuring weekly demonstrable, • milestones, • Provide accurate time, scope, and resource estimates to maintain mission schedules, • Collaborate with cross-functional teams to integrate successful prototypes into operational environments, • Plan and support replatforming, rearchitecting, and refactoring of monolithic applications into cloud-native, • solutions, • Apply secure authentication, authorization, and PKI principles within modernized architectures, • Continuously evaluate emerging technologies and propose innovative mission-aligned solutions, • TS/SCI with agency appropriate poly, • Bachelor’s degree in Computer Engineering, Computer Science, Electrical Engineering, Math, or Physics is required or equivalent combination of education, training, and experience, • Minimum 14 years of relevant experience in software engineering, modernization, or solution architecture, • Strong proficiency in Java, Python, and JavaScript (ReactJS), • Experience with AWS services including EC2 and S3, • Hands-on experience with REST-based services and modern API development, • Experience with the Atlassian Tool suite of software development and management products (Confluence, • and Jira), • Familiar with SAFe Agile principles, methodologies, and best practices, • Experience with system administration of solutions related to metrics and monitoring, including Splunk, • Experience configuring and sustaining VMware ESXi/Virtualization environments, • Experience with IaC principles and automation tools including Ansible, • Experience with containerization and orchestration tools such as Docker and Kubernetes, • Strong understanding of authentication and authorization frameworks including OAuth2 and OpenID Connect, • Experience working with PKI and certificate management, • Experience working in Agile development environments, • Must meet LCat Capabilities Requirements, • Experience conducting modernization trade studies and architectural assessments, • Experience with graph databases such as Amazon Neptune or Neo4j, • Familiarity with AI/ML tools such as TensorFlow, PyTorch, or Hugging Face, • Experience with GoLang, • Experience with Grafana, • Experience with identity and access management platforms such as Keycloak, • Experience with CI/CD tools including Jenkins, GitLab CI, or GitHub Actions, • Familiarity with build tools such as Maven, • Experience designing scalable, cloud-native architectures for mission systems, • Ability to interpret ambiguity and translate high-level needs into technical solutions, • Comfortable guiding junior developers and organizing tasking within collaborative teams, • Experience working in fast-paced, evolving mission environments, • Wyetech believes in generously supporting employees as they prepare for retirement. The company automatically contributes 20% of each employee's gross compensation to a Simplified Employee Pension (SEP) IRA, with no requirement for employee matching. All contributions are fully vested from day one, ensuring immediate ownership of retirement funds. Additional benefits include: • Wyetech provides a generous PTO plan of up to 200 hours annually, aligned with applicable state leave regulations. Employees have the flexibility to adjust their PTO allocation at the start of each calendar year, ensuring it meets their evolving needs. Full-time employees have the option to participate in a variety of voluntary benefit plans including: • A Choice of Medical Plan Options, some with Health Savings Account (HSA), • Vision and Dental, • Life and AD&D Benefits, • Short and Long-Term Disability, • Hospital Indemnity, Accident, and Critical Illness Insurances, • Optional Identity Theft and Legal Protection Services, • Employee Referral Bonus Eligibility up to $10,000, • Mobility Among Wyetech-supported Contracts, • Various contract and work locations throughout Maryland, Virginia, Colorado, Texas, Utah, Alaska, Hawaii and OCONUS, • Various team-building events throughout the year such as: monthly lunches, summer company picnic, and an annual holiday party., • Employees receive two complementary branded clothing orders annually.$64.04 - $120.27 an hourPay Range: $64.04 - $_ per hour Hourly pay rates listed for this position serve as a general guideline and are not a guarantee of compensation. Compensation will vary dependent upon factors including but not limited to: Government contract rates; education; relevant prior work experience, knowledge, skills, and competencies; certifications, and geographic location. Hourly pay rates reflect the pre-benefit gross wage amounts.Wyetech, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Affirmative Action Statement:Wyetech, LLC is committed to the principles of affirmative action in all hiring and employment for minorities, women, individuals with disabilities, and protected veterans. Accommodations:Wyetech, LLC is committed to providing an inclusive and accessible hiring process. If you need any accommodations during the application or interview process, please contact Brittney Wood. at 844-WYETECH x727 or _. We are happy to provide reasonable accommodations to ensure equal access to all candidates. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description HOME HEALTH AIDES WANTED! SUMMIT HOME HEALTH CARE IS NOW HIRING! Thank you for showing interest in applying with Summit Home Health Care. We are currently looking for caregivers that are reliable and responsible with their work. As a team, we pursue bringing high quality services for our patients in need. Summit is inviting you to apply if you think you have passion for helping others. If you have all of these qualities and more, what are you waiting for? HIRING NOW! CALL US TODAY! 718-376-3100 Summit Benefits: Daily access to your pay Steady Case Availability Flexible Schedules Referral Bonuses Union Membership, Paid Sick Time/Paid Time Off Health Insurance Paid In-Service Pension Fund Employee Discount Program Referral Program Transit Card HHA Responsibilities: Daily personal care (bathing, grooming, oral care, dressing, etc.) Assist with the daily living activities per the Plan of Care Monitor patients and report on their condition Help with patient meals and feeding, as well as basic housekeeping functions Accompany the patient to doctor's visits, shopping, and other essential errands HHA/PCA Requirements: Must have New York State Home Health Aide Certificate Government Issued ID, Social Security Card & Work Authorization, if needed 2 Reference Letters Recent Physical TB Screening (Quantiferon preferred) Flu shot Rubella & Rubeola titer lab work Chain of Custody Drug Screen no older than 6 months Job Types: Full-time, Part-time, Per Diem Summit Home Care is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Pharmaceutical Sales Job Sub Function: Sales - Immunology (Commission) Job Category: Professional All Job Posting Locations: New York, New York, United States Job Description: We are searching for the best talent for an Immunology Sales Specialist, Rheumatology to cover the Upper Manhattan, NY territory which includes some travel to Westchester County, NY. About Immunology Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Our Immunology team leads in the development of transformational medicines for immunological disorders and illnesses. You can influence where medicine is going by restoring health to millions of people living with immune diseases. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine As the Immunology Sales Specialist, Rheumatology you will: Be responsible for attaining sales objectives, presenting complex clinical and business information on Janssen Biotech's immunology products and services to an audience of office and institutional based Rheumatology healthcare professionals, government agencies, professional and patient groups, health plans and others involved in the decision-making process. Use discretion and judgment to execute the franchise and company brand strategy and tactics within the assigned customer segment, which may include physicians within specialty medical practices and their staff, specialists within local hospitals, clinics, and pharmacists within a specific geographic area. Influence decision makers and influencers within assigned customers to support the use of the company's products in the treatment of relevant disease states by developing and applying clinical and business expertise, and effective selling skills. Execute marketing strategies at the local level, leveraging resources appropriately and working successfully with company team members and counterparts to share ideas and information to enhance business results. Build customer loyalty by identifying and cultivating relationships with key decision makers at the local level who can influence decision making within the healthcare provider systems. Note: Position grade and compensation will be adjusted based upon years of relevant experience. Required Qualifications: A minimum of a bachelor's degree A valid driver's license and the ability to travel as necessary Must reside in close proximity to the geography or be willing to relocate to it Minimum of two (2) years of direct selling experience to healthcare professionals in the pharmaceutical, biotech, device or healthcare industry, or large account management, or business to business experience, or recently transitioned from Active Duty Military Preferred Qualifications: Experience selling injectable / infused products Working knowledge of immunology and/or the Rheumatology field Experience managing through complex reimbursement issues Experience in project oriented selling situations in a high incentive and individual performance culture is preferred, along with a documented successful sales performance (high growth, results vs. plan Completion of Management Development course(s) If you are under 18 years of age, you (the candidate) may need to obtain the necessary working papers or other documentation required by state law to start the assignment, as well as get a parent's consent for the background check Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers . internal employees contact AskGS to be directed to your accommodation resource. At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time. Here's What You Can Expect Application review: We'll carefully review your CV to see how your skills and experience align with the role. Getting to know you: If there's a good match, you'll be invited to complete a short-recorded video interview, giving you the chance to share more about yourself. If successful, a recruiter will also reach out by phone to walk you through the process and answer any questions. Interviews with the team: If you move forward, you'll meet with the hiring manager (and possibly others on the team) in one or two interview rounds, depending on the role. Staying informed: We know waiting can be hard, so our recruitment team will keep you updated and make sure you know what to expect at each step. Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these. At the end of the process, we'll also invite you to share feedback in a short survey - your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson & Johnson. We're excited to learn more about you and wish you the best of luck in the process! #RPONA Required Skills: Preferred Skills: Business Development, Clinical Experience, Communication, Cross-Functional Collaboration, Customer Centricity, Customer Retentions, Data Savvy, Developing Partnerships, Immunology, Market Knowledge, Performance Measurement, Pharmaceutical Industry, Pharmaceutical Sales Marketing, Problem Solving, Product Knowledge, Relationship Building, Sales, Sales Projections, Sales Trend Analysis, Strategic Sales Planning The anticipated base pay range for this position is : Based on relevant experience: $110,000 - $165,000 plus benefits, incentives and a fleet vehicle. Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company's long-term incentive program. Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation -120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year Holiday pay, including Floating Holidays -13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave - 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave - 10 days Volunteer Leave - 4 days Military Spouse Time-Off - 80 hours Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits

At J.P. Morgan Asset Management, we provide equity solutions to many of the world's largest pension plans, sovereign wealth funds and central banks. The cornerstone of our approach to equity investing is our dedication to in-house research. Our on-the-ground presence in key markets, combined with structured collaboration across regions and sectors, allows us to identify, share and compare ideas around the globe. Our equity investment processes are founded on tried and tested investment philosophies, consistently applied, within a robust risk management framework. We provide equity strategies across regions, sectors, styles and the market cap spectrum. As a Research Associate in the Equity Research Department at JP Morgan Asset Management you will support a Senior Research Analyst in their efforts to analyze companies and generate positive investment performance. This particular opening is focused on the Payments and Business Services which consists of 30 companies under current coverage. A successful Research Associate is self-motivated, intellectually curious, demonstrates analytical aptitude and attention to detail, and has a strong interest in investing. Job Responsibilities: • Conduct a wide variety of research projects to aid in the investment process, including building financial models and industry frameworks as well as company/industry-specific ad hoc projects., • Provide data and analysis to assist in the management of regional and global analyst funds Required qualifications, capabilities and skills: • 5+ years of relevant industry experience, • 3+ years of experience covering Payments and Business Services, • Strong analytical skills, high aptitude for numbers; ability to identify trends through numerical analysis, • Intellectual curiosity, • Passion for and interest in investing Preferred qualifications, capabilities and skills: • Coding experience with VBA is preferred JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.

At J.P. Morgan Asset Management, we provide equity solutions to many of the world's largest pension plans, sovereign wealth funds and central banks. The cornerstone of our approach to equity investing is our dedication to in-house research. Our on-the-ground presence in key markets, combined with structured collaboration across regions and sectors, allows us to identify, share and compare ideas around the globe. Our equity investment processes are founded on tried and tested investment philosophies, consistently applied, within a robust risk management framework. We provide equity strategies across regions, sectors, styles and the market cap spectrum. Role Summary As a Research Associate in the Equity Research Department at JP Morgan Asset Management you will support a Senior Research Analyst in their efforts to analyze companies and generate positive investment performance. This particular opening is focused on the Payments and Business Services which consists of 30 companies under current coverage. A successful Research Associate is self-motivated, intellectually curious, demonstrates analytical aptitude and attention to detail, and has a strong interest in investing. Job Responsibilities • Conduct a wide variety of research projects to aid in the investment process, including building financial models and industry frameworks as well as company/industry-specific ad hoc projects., • Provide data and analysis to assist in the management of regional and global analyst funds Required qualifications, capabilities and skills • 5+ years of relevant industry experience, • 3+ years of experience covering Payments and Business Services, • Strong analytical skills, high aptitude for numbers; ability to identify trends through numerical analysis, • Intellectual curiosity, • Passion for and interest in investing Preferred qualifications, capabilities and skills • Coding experience with VBA is preferred JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.

Job DescriptionCompany Description Uncommon Schools is a nonprofit network of high-performing public charter schools dedicated to providing an exceptional K-12 education in economically disadvantaged communities. Operating in Boston, Camden, New York City, Newark, and Rochester, we are committed to closing the college completion gap and preparing every student for college and beyond. Our students consistently exceed national benchmarks, reflecting our dedication to their success. We invest deeply in our educators, offering weekly coaching, feedback, and professional development to ensure excellence in teaching and leadership. Join us to work hard, do good, and make a lasting difference! Job Description Uncommon High School History teachers work in department teams to push students towards being self-guided learners. Our teachers become experts in their course content and have a keen sense of how to motivate and inspire high school students. History classes aim to empower students' voices and develop them into global citizens by emphasizing textual analysis, analytical writing, and discourse. At the conclusion of high school, students are prepared for academic autonomy and college preparatory work. Responsibilities 1. Instruction • You'll teach a curriculum that prioritizes analysis of World, US History, American Government, and Economics in preparation for Advanced Placement (AP) and collegiate level coursework., • You'll facilitate student-led discourse of historical topics, where students grapple with open-ended guiding questions, engage in peer to peer debate, and synthesize arguments., • You'll guide students to understand the author's claim and the power of sourcing while developing the skills of argumentation, corroboration, inquiry, and historiography through primary and secondary source analysis., • You'll build an inclusive and safe environment where students are empowered to use their voices to express evidence-based opinions and perspectives., • You'll work with the History department to determine academic and engagement goals for students. 1. Data Analysis • You'll meet weekly with your principal and/or instructional coach to analyze and respond to trends in student work samples and assessments., • You'll learn and implement strategies to differentiate instruction for all learners in your classroom. 1. School Culture • You’ll build positive relationships with students to ensure they feel seen, loved, and heard., • You’ll partner with students’ families to ensure appropriate resources are available to support their child's learning needs., • You'll engage in practice-based professional development, mentorship, and coaching sessions., • You'll participate in weekly, school-wide meetings to cultivate community, model our core values, and encourage student achievement., • You'll partner with your grade level team to develop academic goals and practice instructional strategies.Qualifications, • A demonstrated commitment to supporting students’ social emotional and academic development, • An enthusiasm for collaborating with internal and external partners in the best interest of students, • A self-directed learner who solicits and implements feedback to improve outcomes and achieve objectives, • Required Experience:, • A demonstrated interest in impacting K-12 students in urban schools and communities (1-2 years experience preferred)., • Academic expertise in Education, History, Geography, Political Science, Criminal Justice, Social Sciences, or the Humanities., • Prior to the start of employment, you must have a bachelor's degree from an accredited college or university. Teacher certification is not a prerequisite for consideration at Uncommon Schools in the state of NJ, but you do need to meet NJ state certification eligibility requirements (a final undergraduate or graduate cumulative GPA of 3.0 for graduates on or after 9/1/16, or 2.75 if you graduated prior to 9/1/16). All instructional staff are required to become certified in the state of New Jersey within a reasonable period after beginning employment. Additional Information Our people are what make us Uncommon. We offer competitive compensation and comprehensive benefits that support the personal health, wellness, and finances of our staff and their families. Our compensation philosophy values equity & fairness and attracting & retaining top talent. Compensation Compensation for this role is between $60,000 to $85,000. Starting pay is determined using various factors including but not limited to relevant full-time teaching experience, education certifications, and tenure with Uncommon Schools. Candidates without full-time Teaching experience will likely have a starting salary of $60,000. Benefits • Generous paid time off inclusive of sick time, paid holidays, and 10 weeks of paid breaks (Spring, Winter, and Summer)., • Extensive, best-in-class training and development, • Comprehensive health, dental, and vision insurance plans + pre-tax flexible spending (FSA), dependent care (DCFSA), and health saving accounts (HSA), • Financial Planning, • New Jersey Pension program, • Paid leave of absence options (parental, medical, disability, etc.), • Mental health and counseling support + wellness benefits *A detailed list of all benefits is located HERE. At Uncommon, we believe that a supportive and welcoming environment helps our students, staff, and community thrive. We are dedicated to building a team that brings a wide range of perspectives and experiences, reflective of the communities we serve---with over 70% of our staff identifying as people of color. Our organization values respect and open dialogue on important topics that shape our school culture. As an equal opportunity employer, Uncommon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We also ensure that individuals with disabilities receive all privileges and benefits associated with employment and are provided reasonable accommodations for the interview process and to perform core job functions. If you would like to request an accommodation, please email recruitment@uncommonschools.org.

Job Description Lenox Hill Neighborhood House, widely recognized as one of New York’s premier human services providers, is a settlement house founded in 1894 that provides an extensive array of effective and integrated services—social, educational, health, housing, mental health, nutritional and fitness—which significantly improve the lives of 16,000 people in need each year, ages 3 to 103, on the East Side of Manhattan. Our clients include older adults, unhoused and formerly unhoused adults, children and families, disabled persons, adult learners and more. For more information on Lenox Hill Neighborhood House, please visit lenoxhill.org and check us out on Facebook or Instagram. Located on the Upper East Side of Manhattan in the historic mixed-use Park Avenue Armory, Lenox Hill Neighborhood House’s Women’s Mental Health Shelter is a 24-hour program that addresses the critical issues facing 80 homeless women, aged 45 and over, who have histories of mental illness. Through a comprehensive continuum of care and programming that includes social work services, medical, nursing and psychiatric care, specialized peer support, housing placement, benefits assistance, arts and recreation and food and nutrition programs, our talented, multi-disciplinary team comprising social workers, mental health clinicians, nurses, psychiatric providers, peer advocates and program assistants, helps clients to transition from homelessness to permanent housing. Salary: $52,050 annually Reporting to the Program Coordinator, the Program Assistant is an integral member of our Women’s Mental Health Shelter, joining our multidisciplinary team, to support the day-to-day operations of the program and support our clients. The Program Assistant will have primary responsibility of assisting with all administrative, customer service and operational functions of the Women’s Mental Health Shelter. The Program Assistant will: • Interface daily with clients by delivering excellent customer service, including greeting and orienting clients, responding to questions and addressing immediate needs, • Support clients with activities of daily living, including assistance with laundry, maintaining and decluttering dorm areas and observing client-administered medications, • De-escalate on-site crises and conflicts through problem-solving and conflict resolution techniques and accurately document incidents clearly with detailed summaries in a timely manner, • Perform required physical tasks, such as serving meals, distributing supplies, and assisting with bed packing and dorm set-up, • Assist clients with the shelter intake process, identifying priority concerns and providing additional supports as needed, • Facilitate day-to-day operations of our Women’s Mental Health Shelter and ensure they are conducted in accordance with our high-performance standards and government regulations, • Collaborate with Lenox Hill Neighborhood House’s staff from a variety of departments and disciplines, • Complete all other responsibilities and duties as assigned by the Program Coordinator and Director of Operations Qualifications: The ideal Program Assistant thrives in a highly social and busy community setting and is willing and able to work a fast-paced schedule that will include evenings and weekends and some holidays given our 24/7 operating schedule and the expansive needs of our clients. The ideal candidate will possess strong communication, organizational, customer service and administrative skills and be able to multi-task in a fast-paced environment. As part of a collaborative team, the Program Assistant must be able to communicate effectively with a variety of stakeholders and be a team-player. Bachelor’s degree, with relevant experience in homelessness services, behavioral health, substance use services or residential support preferred. Fluency in Spanish is ideal. This is a 1199SEIU union position with competitive salary and a comprehensive benefits package. Given the 24/7 operating schedule and the expansive needs of our clients, we are actively recruiting for the 11pm-7am, Thursday night - Monday night shift (off Tuesday night and Wednesday night). What We Offer • Comprehensive health insurance choices for staff and their families-at no cost to staff, • Extensive paid time off – 25 days’ vacation; 12 holidays; and substantial sick time, • Pension plan (Defined Benefit) provided at no cost to employees plus other retirement savings plans, • Paid parental leave policy for all staff, • Professional Development Opportunities – certifications and licenses, conferences, trainings, lectures and more, • Free Life Insurance – 3x annual salary, • Pre-tax Flexible Spending Accounts for Medical, Dependent Care and Parking/Mass Transit, • Supplemental Insurance Coverage (Accident, Hospital and Critical Illness), • We like to have fun! Monthly Film and Dinner nights, bowling parties, Mets and Yankee games, cruises, food trucks, holiday parties, parties on our Green Roof, chocolate event for Valentine’s Day and ice cream socials, and much more., • Staff use of State-of-the Art Fitness Center, Gym and Swimming Pool, • Staff group fitness classes, swimming lessons and lap swim for staff, • PSLF (Public Service Loan Forgiveness) Eligible Employer All individuals, as a condition for employment by Lenox Hill Neighborhood House, are required to undergo a pre-employment background check. Certain positions require more extensive background checks to comply with applicable laws. At Lenox Hill Neighborhood House we value respect, integrity, diversity and integrity. We are an equal opportunity employer. Lenox Hill Neighborhood House prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status or any other characteristic protected by law. Lenox Hill Neighborhood House conforms to the spirit as well as to the letter of all applicable laws and regulations. The policy of equal employment opportunity (EEO) and anti-discrimination applies to all aspects of the relationship between Lenox Hill Neighborhood House and its colleagues.