Vice President Creative Operations & Production
1 day ago
New York
Our Story At Madewell, we believe that great style starts with great design. Since 2006, we’ve been creating premium denim and foundational wardrobe pieces for men and women that balance quality, authenticity, and versatility. From iconic jeans perfected by denim experts to the essential tee, the most versatile shoe, and the timeless leather bag—if it’s Madewell, it’s made well. Our dedication to Diversity, Equity, Belonging & Sustainability has been celebrated with industry recognition, reflecting our commitment to fostering an inclusive and sustainable workplace Role & Purpose As the Vice President of Marketing & Creative Operations and Production at Madewell, you will be a key leader in driving the operational excellence of our processes, enabling best in class execution across teams and act as point person and liaison for the Marketing and Creative team for internal and external partners. Reporting directly to the Senior Vice President, Creative Director, you will be responsible for overseeing the end-to-end operational execution of all marketing materials and activations for, but not limited to, out of home advertising, mailers, e-commerce/PDP, social, video, in-store signage, and packaging, in addition to, Campaigns, Casting and Creative Partnerships related to executing Marketing and Creative goals. You will be a steward of the band; ensuring alignment with aesthetic, vision and standards, timely and contributing to the overall success of the business. This role will also oversee department budget and work with cross functional partners to ensure alignment throughout the creative process. • Act as a liaison with cross-functional teams, specifically Design, Merchandising, Finance, Legal and Store Visuals, to streamline processes, enhance operational efficiency and legal compliance., • Oversee department budget, manage and allocate resources effectively, including personnel, budgets, and external vendors, ensuring the creative team has the necessary tools, technologies, and resources to deliver on time, on budget and on brand., • Collaborate closely with the Senior Vice President of Marketing and Creative Director to produce high-quality imagery and video aligning with seasonal campaigns and monthly creative initiatives, offering creative recommendations within shoot directions, internal timeline and budget windows, budget constraints and go to market deliverables., • Lead and mentor a dynamic team responsible for end-to-end project execution from Marketing Strategy to Creative to Ecomm to Printed Collateral, • Work closely with SVP Marketing on allocating monthly and project budgets, reviewing estimates, and strategically managing funds to support Creative objectives within the overall budget framework., • Oversee team that identifies and executes procurement of outside talent, including casting, for all creative projects., • Supervise the life cycle of a project, managing the creation of and ensuring each begins with a creative brief with clear timelines, shoot windows and go to market deliverables, a timely and budget-compliant final delivery of assets, thorough communication across internal and external teams, and the preservation of the brand aesthetic, vision, and standards., • Streamline workflows and establish guidelines by developing processes and documents, ensuring consistency in production from pre-production to post-production, with considerations for freelance processes., • Develop and implement operational strategies aligning with overall marketing and brand objectives., • Implement efficient workflows and processes to optimize creative production timelines, collaborating with internal and external stakeholders to identify and address bottlenecks in the creative production pipeline., • Oversee and lead the studio team through project, sample and image management and planning based on company goals, budget and timing., • Establish and enforce retouching processes and post-production timelines to maintain brand consistency across all creative materials., • Be the point person to hold relationships with the Production and Operations teams at other J.Crew brands to establish clear processes and efficiencies across brands in terms of freelancer and talent negotiation and confirmations., • Foster a collaborative and innovative culture with a focus on mentorship. Who You Are: • 15+ years of Creative Operations experience, • Has worked or has experience in leading an in-house team in a vertical retailer, • 10+ years of management experience, • Candidate must be on site 4 days a week, • Up-to-date knowledge of creative best practices., • Inspiring leader with the ability to both mentor and manage, • Strong presentation skills with the ability to clearly and articulately explain your rationale and evoke excitement with your recommendations, • Strong organizational skills, keen eye for detail, and ability to manage multiple projects at once., • Skilled at working cross-functionally—especially with merchandising and ecommerce., • You thrive in a fast-paced environment where deadlines, priorities, and initiatives pivot frequently., • Love collaboration, discourage competition We welcome you to apply, even if you don't check all the boxes. Our passion is scouting life-long learners who are driven by curiosity, and who feel connected to our brands and share our desire to make an impact. We’re always seeking bright new talent who leverage their unique experiences to discover, grow and evolve with our teams. Benefits + Perks • Health & Well-being - Eligible associates and family members receive medical, dental, prescription and vision insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more., • Associate Discount - We love our products just as much as you do! That’s why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell)., • Summer Fridays - In addition to our hybrid work model, we also close our office at 1:00 PM every Friday during the Summer months., • Community Impact - We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program., • Winter Break - In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge. Note: Availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements. At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks. One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds. JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.