Quality of Life Specialist (HHA) - Full Time & Part Time
3 years ago
Purchase
Job Description HCM Job Title Home Health Aide Department Assisted Living/Memory Care Team Assisted Living Clinical Position Reports To Director of Health Services FLSA Status Hourly/Non-exempt POSITION SUMMARY: Perform routine daily care to Assisted Living and/or Memory Care residents in various areas of personal care activities, homemaking, escorts, and other related supportive services essential to achieving a high quality of life for the residents living at High Point Center for Care. ESSENTIAL JOB FUNCTIONS: • Assist all residents with a high quality of Activities of Daily Living (ADLs), including but not limited to: bathing, dressing, grooming, shaving, incontinent care, skin/foot care, oral hygiene, height and weight checks per policy., • Actively promote independent lifestyle of residents., • Make all beds in A.M. and turn down in P.M., • Change bed linens once each week or as needed. Complete flat linens per shift as assigned., • Complete resident’s personal laundry as needed., • Ensure residents have enough supplies and inform the nurse, Healthcare Navigator, or Director of Health Services if supplies are needed for residents., • Assist residents during mealtime: Supervise meals, escort to meals, cut food, encourage to eat, etc. as needed., • Utilize special programs components offered by the community., • Assists with certain treatments as ordered by residents’ medical provider., • Promote a calm and positive atmosphere., • Complete and document shift assignments as assigned, if unable to complete, report to nursing supervisor., • Inform residents of activities, special events, and scheduled appointments to encourage participation and achieve a high quality of life. Escort as needed., • Document resident status accurately as per policy., • Conducts routine checks on residents in their apartments., • Get report from Nurses, Healthcare Navigator, Supervisor, and/or Health Services Director at the beginning of your shift., • Attend department meetings as needed., • Follow resident Care Plan and communicate any changes to nurses, Healthcare Navigator, Supervisor, and/or Health Services Director, • Communicates with the nurse on duty, Healthcare navigator, and/or Health Services Director of any change in residents mental and/or physical condition or home situation., • Monitor Wander System and E-call Alarms. Respond promptly to alarms and emergencies in a timely manner., • Provide emergency care within scope of practice., • Be familiar with and follow community policies., • Supports creating a culture where the business decisions made in this position, along with individual employee engagement, drive top-line revenue and occupancy., • Perform essential functions of the job in a professional manner., • Other duties as assigned by Health Services Director. GENERAL JOB FUNCTIONS: • The Community embraces a culture of hospitality. To that end, all employees are expected as a condition of employment to practice the LCS Hospitality Promises™ in all interactions with residents, fellow employees, and guests:, • We greet you warmly, by name and with a smile., • We treat everyone with courteous respect., • We anticipate your needs and act accordingly., • We listen and respond enthusiastically in a timely manner., • We hold ourselves and one another accountable., • We make you feel important., • We embrace and value our differences., • We ask, “Is there anything else I can do for you?”, • We maintain high levels of professionalism, both in conduct and appearance, at all times., • We pay attention to details. 1. Observe and abide by all regulations to ensure that personal health information is protected during its collection, use, disclosure, storage, and destruction within the community; and to ensure only the minimum necessary information is known to function in this position. • Assure resident safety., • Follow written and oral directions., • Maintain all tools, equipment, and supplies in proper condition., • Recommends improvements and offers suggestions as appropriate., • May participate in orientation and development of new employees., • Maintain confidentiality of resident and community information., • Assist new employees in following established community policies and procedures., • Complete assignments timely, completely, and accurately., • Attend all in-services as assigned or requested., • Participate in interdisciplinary team and other community meetings as assigned or requested., • Consistently work cooperatively with residents, co-workers, physicians, families, consultant personnel and other ancillary service providers., • Observe all community safety policies and procedures., • Is observant of safety hazards and emergency situations, and reports to appropriate person or takes corrective action according to established procedures., • Come to work in a clean, neat uniform and consistently present an appropriate professional appearance., • Come to work as scheduled and consistently demonstrate dependability and punctuality, comply with attendance policy., • Assume accountability for data contained in the employee handbook., • Assumes accountability for compliance with Federal, State, and other regulations within scope of control and of which informed., • Observe infection control procedures., • Follow Residents’ Rights policies at all times., • Observe all community policies and procedures., • Accept assigned duties, instructions, or correction in a cooperative manner, voicing concerns or disagreement in a professional manner through established chain of authority according to state procedures., • Perform incidental housekeeping and maintenance tasks as may arise during the course of regular duties, in order to maintain a clean, safe, pleasant environment for residents, visitors and staff., • Perform all other related duties as assigned in an effective, timely and professional manner. EXPERIENCE & EDUCATION: • High school diploma or general education degree (GED) required., • One (1) year experience working as a HHA preferred., • One (1) year experience working in Assisted Living/Memory Care preferred. LICENSE/CERTFICATION: • Must possess a valid and current NYS HHA Certification from a NYS DOH Training Facility, • First Aid and/or CPR certification by qualified training (preferred) QUALIFICATIONS: • Proficiency in the English language enabling the employee to read, write, comprehend, and communicate simple instructions, correspondence, memos, etc., • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions., • Ability to deal with problems involving few concrete variables in standardized situations., • Willingness to be available for any/all emergencies regarding the community., • Doctor’s statement verifying free from communicable disease., • Must display patience, tact, enthusiasm, and a cheerful disposition., • Agreement to complete orientation program for Heartfelt Connections Program, • Must be willing to learn new techniques and principles and willing to incorporate them into existing resident care practices. DELEGATION OF AUTHORITY: None PHSYICAL REQUIREMENTS: Tools, equipment, machines may be used on the job: • Personal computer and general office equipment, • Washer/Dryer machines, • Hoyer Lifts and/or Sit-to-Stand Lifts, • Wheelchair, • Geri Chairs and Shower Chairs Physical activities of the position: • Must be able to mobilize throughout the community., • Lifts and carries up to 50 lbs. occasionally with assistance., • Pushes and pulls up to 50 lbs. with assistance occasionally., • Must be able to push/pull a wheelchair up to 200lbs., • Walking, standing, pushing, stooping, bending, and stretching frequently for long period of times ranging from .5-7.5 hours during a typical workday., • Medium work – exerts up to 50 lbs. of force occasionally, and/or up to 20 lbs. of force frequently and/or up to 10 lbs. of force occasionally to move objects. SENSORY/COGNITIVE REQUIREMENTS: This list is not to be inclusive, rather exemplary of times of sensory/cognitive activities involved in performance of job functions. Recognition/vision and mental processing: • Routinely process written information as in policies and procedures, posted notices, instruction materials, regulations, etc., • Routinely observe resident actions, gestures, and facial expressions. Hearing: • Routinely recognize auditory call signals, telephone rings, soft voices of elderly, verbal communication within the workplace. Smell: • Routinely observe odors relevant to resident personal care condition and those unpleasant in the environment. Verbal communication: • Routinely engage in interactions highly dependent upon clear, audible verbal communication, often in circumstances where hearing impairments can easily lead to misunderstanding. PROFESSIONAL BEHAVIOR REQUIREMENTS: This list is not to be inclusive, rather exemplary of times of emotional and behavioral activities involved in performance of job functions. • Routinely interact with individuals (residents, family members, staff, etc.) who may be discourteous, tactless, demanding, verbally and/or physically threatening or abusive, angry or hostile, emotionally vulnerable or mentally ill, vulgar, mean-natured., • Routinely called upon to control own emotions and behaviors so as to protect residents’ rights and to respond professionally with respect and dignity. ENVIRONMENTAL/OCCUPATIONAL EXPOSURES: This list is not to be inclusive, rather exemplary of times of environmental/occupational exposures involved in performance of job functions. • Individual must be able to use protective equipment and take proper precautions and emergency measures., • Individual is subject to both environmental conditions. Activities occur inside and outside., • The worker is subject to noise, vibration, hazards, oils, and other environmental conditions., • Exposure to a variety of chemicals and dust daily.
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