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Job Description Ascend Wellness Holdings (AWH) of Fort Lee, NJ is looking to hire a Dispensary General Manager! Are you a leader who can be a champion for change? Can you prioritize multiple tasks and manage your time effectively in a fast-paced atmosphere? Do you treat people with respect and act with integrity? If yes, you might just be perfect for this retail management position! Job Summary The General Manager is responsible for the execution of retail store and sales operations and delivering consistent, best-in-class customer experiences that drive profitable top-line sales. All General Manager duties and responsibilities must be executed with a commitment to the values of Ascend Wellness Holdings and its subsidiaries, and in a manner that supports our team, customers, and communities. Key Responsibilities Drive Results (Financial Performance) Focus on achieving and exceeding revenue, profitability, and performance targets through strategic planning, data-driven decisions, and proactive action. · Track revenue, margin, and budgetary targets-coach to results · Monitor sales performance daily/weekly/monthly and adjust strategy as needed. · Optimize product menus, mix, pricing, and promotions with Commercial Corporate Teams. · Manage menus (banners, sequencing, deals, promotions, add-ons). · Maximize delivery performance where applicable. · Maximize curb side performance where applicable. · Collaborate cross-functionally to test and scale new revenue-driving initiatives. · Activate action plans when KPIs fall below target (staffing adjustments, targeted promos, re-merchandising). · Optimize profitability through fiscal discipline, cost management, accurate reporting, and fiscal accountability. · Approve payroll, PTO, and overtime. · Review and act on sales, invoices, and performance reports. · Monitor and reduce controllable expenses. · Analyze P&L for margin improvement opportunities. Elevate Customer Experience Deliver exceptional service, build loyalty, and create memorable in-store experiences. · Maintain non-negotiables (add-on menus, Ascend Pay, Legends Club, welcome greeter, refreshments). · Lead by example on the sales floor. · Optimize customer flow and merchandising (check-in, traffic flow, kiosks, displays, signage). · Schedule and activate pop-ups. · Use customer feedback to improve operations. · De-escalate customer issues professionally. · Respond to Google Reviews via Edge within 24 hours. · Work directly with Call Center to ensure customer experience. · Drive customer loyalty programs (Blue, Gold, Platinum, Legends). · Drive Pay by Bank results. · Integrate community engagement events into CX strategy. Operational Excellence Ensure flawless execution of daily store operations and uphold brand standards. · Manage opening/closing procedures, cash handling, scheduling, receiving, RFS. · Oversee inventory control, replenishment, shrink prevention, and merchandising standards. · Coordinate vendor logistics and deliveries. · Work with Retail Operations Maintenance on repairs and capex. · Maintain operational checklists for consistency. · Integrate inventory best practices S.O.P.s (timely in-take, aging management, cycle counts, vault organization, accessory replenishment). Market & Competitive Awareness Continuously monitor and respond to competitive activity to maintain a strategic advantage. · Conduct regular competitive store walks within a 5-10m radius. · Perform daily/weekly competitive menu reviews. · Communicate insights to Regional and RPM. Lead & Develop Talent Attract, develop, and retain high-performing teams through coaching, engagement, and recognition. · Recruit, hire, train, and coach staff. · Manage labor scheduling to balance costs and service needs. · Conduct talent reviews and succession planning. · Foster a positive, customer-focused culture. · Activate incentive programs. · Communicate corporate direction through daily chat ins and meetings. · Partner with HRBPs on employee relations. · Daily Follow up on attendance tracker. Ensure Compliance & Safety Uphold legal, regulatory, and company standards while maintaining a safe workplace. · Ensure adherence to company policies, state cannabis regulations, labor laws, and health/safety standards. · Ensure State and company compliance standards are always maintained. · Ensure state and company audit ready at all times. · Build strong relationships with regulators and local authorities. · Ensure all employees are trained/certified before independent work. Strategic Growth & Innovation Identify, pilot, and scale initiatives that drive future growth and brand relevance. · Develop local marketing and community engagement programs with marketing partners · Execute seasonal or promotional merchandising changes. · Collaborate with RD, RPM & Regional Menu Manager on local promotion ideas and menus. · If requested, Pilot new in-store concepts (Loyalty Programs, vendor pop ups, Meet the Grower events' employee sampling) and provide feedback. Qualifications & Skills • Bachelor's degree or 7+ years' experience in lieu of degree, in a supervisory or management role in a retail setting, specifically with POS business operations, knowledge of inventory control systems and strong retail business acumen, • Must have knowledge of Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint, • Cannabis industry working experience preferred but not required, • Must be at least 21 years of age, • Exceptional customer service skills, • Positive attitude, team player and strong work ethic, • Understanding of applicable state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives, and standard operating procedures, • Must pass any and all required background checks, • Must be and remain compliant with any and all regulatory requirements for working in the cannabis industry, • Must be able to obtain and retain a Registered Agent Card issued by the state of operation, • Must have excellent organization and time management skills, • Must be focused, and detail oriented, • Must be able to communicate clearly and effectively Working Environment This position primarily performs duties onsite in a retail dispensary store environment. Company Overview Ascend Wellness Holdings, Inc. ("AWH") is a vertically integrated cannabis cultivator, processor and provisioning center operator with assets in Illinois, Maryland, Massachusetts, Michigan, New Jersey, Ohio and Pennsylvania. We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customer-focused retail experience. We are looking to build a world-class team that will help carry out our mission of helping to shape the future of cannabis as a leading healthcare solution. We are committed to improving the quality of our patient's lives by offering unrivaled quality, consistency and meticulously curated products that satisfy our customers unique, individual needs. When it comes to customer service experience, our dispensaries will set a new standard of excellence, emphasizing health and wellness by a highly knowledgeable team. A team that is committed to our values, our people, and our communities; we are looking for people who are inspired by our vision and stay dedicated to our mission as we continuously expand. EEO Statement Ascend Wellness Holdings, Inc. ("AWH") and its subsidiaries is an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring / hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Job Description We are seeking a dedicated and detail-oriented receptionist to join my healthcare team in Fort Lee, NJ. In this role, you will provide essential administrative and clinical support to ensure the smooth operation of our medical office. The ideal candidate will have a strong understanding of medical terminology, patient service skills, and the ability to work in a fast-paced environment. Your contributions will be vital in enhancing patient care and maintaining efficient office operations. There is plenty of room for wage growth and role promotion for the right employee including position of office manager. Must be able to work 830AM to 530PM Monday, Tuesday, Wednesday, Friday. One day in Bayside Queens is required (Tolls are reimbursed) • Greet patients and manage front desk operations, ensuring a welcoming environment., • Schedule appointments and manage patient records with accuracy and confidentiality., • Assist with coding and billing processes, ensuring compliance with insurance requirements., • Provide medical administrative support, including filing, data entry, and maintaining office supplies., • Collaborate with healthcare providers to facilitate effective communication regarding patient care., • Utilize knowledge of anatomy and physiology to assist in patient assessments as needed., • Assist clinical staff in delivering high quality health care, • Previous experience in a medical office setting is preferred., • Familiarity with work in medical office preferred., • Knowledge of coding practices, medical insurances, and medical administrative support functions is beneficial., • Excellent patient service skills with the ability to communicate effectively with diverse populations. -Andrew Yang, MD. Orthopedic and Hand Surgeon. Benefits:

Job DescriptionJob Title: Assistant Dental Office Manager Department/Location: Operations Reports to: Regional Vice President FLSA Status: Exempt Company Overview ProSmile is one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C., and Maryland. Our practices are led by top-tier dentists who are committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training. Position Summary ProSmile is in need of an Assistant Dental Office Manager who is looking to join a practice with a strong culture, compassionate and skilled dentists, and a support structure that creates an environment of learning and the autonomy to create change at the practice that brings about growth and success. We offer competitive pay based on experience with a great benefit package. As an Assistant Dental Office Manager, we give you the tools and support needed to ensure you are in the best position to be successful. A ProSmile Assistant Dental Office Manager is a unique opportunity to join a practice that is part of a larger growing organization and offers the ability to move up and take on higher positions within the company. Duties and Responsibilities: • Maintains control of patient scheduling, • Addresses and resolves patient complaints, • Reviews patient charts making corrections with posting if needed, • Takes on the responsibility of the Treatment Plan Coordinator in some offices, • Has working knowledge of all insurances; handling of claims, attachments for claims, • Maintains collection controls and systems, • Oversees daily closeout functions as well as daily deposit with the corporate office, • Coordinates end-of-month functions with the corporate office & Dental Practice Manager, • Monitors patient A/R, • Ensures compliance with all company Policies and Procedures in office and communicates any changes in same to staff, schedules office staff meetings, • Coordinates staffing needs, scheduling, recruiting, interviewing, hiring, performance reviews and terminations in consultation with HR Department and Dental Practice Manager, • Contacts maintenance for all office equipment in need of repair for optimum function, • Following up on unresolved task, • Performs miscellaneous job-related duties as assigned, • Coordinating office needs with Dental Practice Manager, • Assistant Dental Office Manager - Qualifications, • High School diploma or GED required, • Experience using Outlook, Word Excel preferred, • Easily able to learn new technologies and systems required, • Work experience in an administrative function and/or customer facing role required, • Working knowledge of dental or medical front desk duties and responsibilities preferable, • Previous dental office management work experience preferable, • Requires some flexibility in scheduling, such as the ability to work evenings and weekends as needed Benefits Summary At ProSmile, we are committed to supporting the health and well-being of our employees and their families. We offer the following benefits for Full Time Benefits Eligible Positions (35+ hours per week) and Part Time Benefits Eligible Positions (30-35 hours per week): • Medical Insurance: Choice of five comprehensive Aetna medical plans, including options with low copays, deductible-sharing, and national provider networks., • Dental Insurance: MetLife plans offering preventative, basic, major, and orthodontic coverage options., • Vision Insurance: Davis and UHC vision plans with annual exams, eyewear allowances, and contact lens benefits., • Flexible Spending & Health Savings Accounts: Pre-tax savings accounts for medical, dependent care, and healthcare expenses., • Life & Disability Insurance: Employer-paid basic life and AD&D insurance, with voluntary life, short-term, and long-term disability plans., • Additional Perks:, • Employee Assistance Program (EAP), • Identity Theft & Fraud Protection, • Legal Support Services, • Discount Programs (including pet insurance, travel, theme parks, electronics, etc.), • Wellness Programs The Company reserves the right to modify the job description based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee. Equal Employment Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Prosmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged. ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply. Company Safety We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards. Powered by JazzHR P62tOQFWAM

Job Description Job Title: Front Desk Department: Operations Reports to: Office Manager FLSA Status: Non-Exempt Company Overview ProSmile is one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C., and Maryland. Our practices are led by top-tier dentists who are committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training. Position Summary ProSmile is in search of an energetic, motivated, and organized Dental Receptionist with a positive attitude who is looking for growth and development in their field, and the opportunity to ascend in a growing organization that puts the care of its patients and the satisfaction of its employees first. If building your career as a Dental Receptionist interests you, and you want to work in an enjoyable and fun environment that promotes learning and teamwork, look no further. Duties and Responsibilities • Front Desk Receptionists are the first point of contact with our patients and should always be friendly and attentive to their needs in a timely manner, • Front desk coordination of patient flow and financial activities such as scheduling, handling patient paperwork, collecting payments and insurance cards, • Maintains reception area and inventory control of office supplies, patient literature and all related items., • High School diploma or GED preferred, • Professional and compassionate demeanor, • Willingness to go above and beyond to ensure patient satisfaction, • Excellent interpersonal skills and communications abilities, • Impressive ability to efficiently manage multiple tasks, • Computer competent and ability to work a multi-line phone system Benefits Summary At ProSmile, we are committed to supporting the health and well-being of our employees and their families. We offer the following benefits for Full Time Benefits Eligible Positions (35+ hours per week) and Part Time Benefits Eligible Positions (30-35 hours per week): • Medical Insurance: Choice of five comprehensive Aetna medical plans, including options with low copays, deductible-sharing, and national provider networks., • Dental Insurance: MetLife plans offering preventative, basic, major, and orthodontic coverage options., • Vision Insurance: Davis and UHC vision plans with annual exams, eyewear allowances, and contact lens benefits., • Flexible Spending & Health Savings Accounts: Pre-tax savings accounts for medical, dependent care, and healthcare expenses., • Life & Disability Insurance: Employer-paid basic life and AD&D insurance, with voluntary life, short-term, and long-term disability plans., • Additional Perks:, • Employee Assistance Program (EAP), • Identity Theft & Fraud Protection, • Legal Support Services, • Discount Programs (including pet insurance, travel, theme parks, electronics, etc.), • Wellness Programs The Company reserves the right to modify the job description based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee. Equal Employment Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Prosmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged. ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply. Company Safety We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards. Powered by JazzHR ZZARwZQaDe

Job DescriptionBenefits: • 401(k) matching, • Competitive salary, • Paid time off, • Training & development, • Wellness resources, • Opportunity for advancement Qualifications: • High School Diploma and some college, • Experience in scheduling and/or administrative support, • Strong communication skills with the ability to effectively communicate, • Able to work under pressure in a fast-paced, multi task environment, • Ability to work with computer programs, including Microsoft Word and Excel, • Detail-oriented with good organizational and time management skills, • Compassionate, positive, and team-oriented attitude, • Experience in the healthcare field a plusWe pride ourselves on offering a rewarding work environment with various benefits including:, • Competitive compensation, • 401 K retirement Plan with company matching, • Paid virtual healthcare, • Paid vacation, • Paid sick leave, • Performance incentives, • Education opportunities

Job Description We are looking for an experienced Pediatric Office Manager to ensure the smooth operation of our practice. Responsibilities include overseeing front desk and clinical staff, optimizing workflows, and maintaining high standards of patient care. • Setting: Outpatient Pediatric Clinic - Privately owned, • Schedule: Monday-Friday, • Hours: 8am-6:30pm with Saturday rotations, • Compensation: $50-65k, • Start Date: ASAP Key Responsibilities: • Manage front desk operations and supervise staff., • Implement processes to improve efficiency and productivity., • Collaborate with clinical staff to streamline workflows and ensure accurate EMR documentation., • Coordinate with the Senior Biller on coding and financial matters., • Knowledge of insurance plans, ICD-10, CPT coding, and billing software., • Clinical skills in patient care and vital signs., • Strong organizational and leadership abilities with experience in supervising staff., • Ability to work independently and efficiently., • Must have a Medical Degree, such as CMA, RN, or LPN., • Must have minimum 3-5 years of experience in Pediatric experience About Us: HealthPlus Staffing is National Leader in the Healthcare Staffing Industry. We partner up with top facilities nationwide with the focus of finding them highly qualified candidates. Our Promise: • We will put you in front of the decision makers., • We will provide feedback on your application., • We will work on your behalf to obtain as much info as you need to make a well-informed decision. If interested in this position, please submit an application or call us at 561-291-7787 to speak with one of our highly experienced consultants. We look forward to finding your next position! The HealthPlus Team.

Job DescriptionSportsMed Physical Therapy is a leading Physical Therapy Practice in the northeast and we are seeking an Office Manager to join our growing team. Our facilities feature state of the art equipment focused on outpatient sports medicine and orthopedic conditions. Our mission is to make each of our therapy centers a patient friendly and welcoming environment to all clients and visitors. As a member of the SportsMed team, you will be integral in helping us achieve this goal. If you are driven and motivated, with an outgoing and customer-service focused personality, we would be happy to welcome you to our team. The position: The Office Manager serves as the team leader and is the face of SportsMed. The Office Manager carries out policies set forth by SportsMed and oversees the administrative staff. The Office Manager will also play a role in collaborating with upper management to meet practice goals. This person will also be responsible for handling the daily tasks of our front desk operations. This includes scheduling/rescheduling appointments, communicating with insurance companies to obtain benefit verification, and ensuring data is entered in an accurate and timely manner. This person also supports the team by striving to meet and exceed office goals. This is a key position allowing the right person great growth opportunities with SportsMed Physical Therapy. Bring your outstanding commitment to customer service and come grow with us!Responsibilities • Responsible for practice operations and business functions including, but not limited to patient scheduling, follow-up, registration, insurance verifications, payment processing, record updating, reporting, inventory, and patient and team satisfaction., • Monitor practice performance metrics to ensure continuous improvement of office productivity., • Prepare daily and weekly reports for the operations team, including but not limited to tracking visits, new patient volumes, cancellations, no shows, productivity, etc., • Identify strengths and weaknesses within the practice and work through viable solutions to increase office efficiency., • Oversee administrative and clinical team members and work together to achieve goals., • Evaluate team member performance, give guidance, and participate in disciplinary action., • Provide coaching and support to team members, address issues in a timely manner, and communicate both informally and formally through the appropriate channels., • Maintain patient records and ensure patient confidentiality., • Audit staff timecards to ensure accuracy., • Schedule patient transportation service for patientsRequirements, • Must have 5+ years experience in a fast paced, high volume healthcare setting, • A goal-oriented mindset with a strong focus on positive patient outcomes and satisfaction, • Sense of urgency and self-accountability, • Well-organized with superior multi-tasking and time management skills, • Professional Telephone etiquette, • Excellent customer service skills, • Attention to detail, • Computer literacy (EMR Systems, Microsoft Excel, Microsoft Outlook), • Bilingual Spanish PreferredBenefits, • Competitive Salary + Bonus, • Excellent career growth opportunity, • Medical benefits, life and disability insurance, PTO, sick time, paid holidays, • 401k with 4-8% Match based on tenureThese job responsibilities listed are not designed to cover or be a comprehensive listing of all the responsibilities of the position and required for this job. The responsibilities may change at any time with or without notice. #IND5 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description About Coresite: At CoreSite, we empower a more connected future through high-performance data centers and interconnection solutions. Recognized as a trusted partner in digital transformation, our strategically located facilities and innovative services enable businesses to connect, collaborate, and grow in an ever-evolving technological landscape. Our culture is defined by operational excellence and a relentless drive for innovation. We foster a collaborative environment where every team member is valued, wins are celebrated as a team, and ownership is part of our DNA. At CoreSite, we’re not just building state-of-the-art infrastructure—we’re creating a community of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. At CoreSite not only are we Committed to Excellence, but we also Build Connections, Own It, Do the Right Thing, Have Fun, and Win as a Team. Join us and be part of a team that is shaping the future of digital infrastructure while nurturing your professional growth and success. Director of Sales Engineering Role: As a member of the company’s Sales Engineering team, the Director of Sales Engineering is an individual contributor position requiring advanced knowledge and expertise within the data center industry. This role supports internal stakeholders, including the General Manager for the Boston and New York markets, Operations directors, sales teams, as well as external clients. Responsibilities include architecting and presenting technical solutions, serving as an escalation point for complex client or sales engineering issues, and assisting with the successful development and closing of sales opportunities. The Director contributes to the effectiveness of the sales process by participating in joint sales calls, providing product and solution demonstrations, supporting smooth transitions from pre-sales to implementation, and assisting with post-sales project management related activities as required. Additional responsibilities include evaluating business processes to ensure quality, consistency, and profitability of deals, as well as providing structured feedback to Product and Marketing teams to refine solution offerings. While the role carries no direct headcount or management oversight, it requires demonstrated leadership through subject matter expertise, proactive engagement, and the ability to operate independently to enhance overall sales performance. A successful candidate will hold a formal technical degree and possess extensive experience in strengthening and advancing information technology environments. Duties: • Engage in customer-facing meetings to align on strategies, gather business and technical requirements, and translate them into viable solutions or solution alternatives., • Leads technical discussions with C-level executives and key decision makers, providing expertise on technical specifications, product roadmaps, deployment strategies, and third-party integrations., • Manages processes to ensure the timely, accurate, and cost-effective delivery of high-quality pre- and post-sales services., • Directs and prioritizes competing demands on resources to ensure efficient, reliable, and professional customer delivery., • Drive capacity-related projects, initiatives, and housekeeping locally, aligning with market GMs and CIM-driven mandates., • Survey returned space after customer churn to determine necessary backfill work, assess reusable assets, and repurpose power/cooling and panels., • Identify and report deficiencies or errors in drawings and reports by providing regular updates to CIM., • Ensure ROFOs are documented per CIM guidelines., • Conduct capacity audits as needed to enable deals and revenue., • Maintain accurate inventory of customer dedicated conduits and sellable conduit capacity through regular audits., • Communicates company and department objectives, strategies, and tactics to all team members during joint market calls, • Proactively communicate with key customers, partners, and executives on significant issues and accomplishments., • Defines and exceeds goals including, but not limited to, customer satisfaction, asset profitability, efficient use of internal assets, etc., • Responsible for driving solutions by supporting the Sales team in defining, positioning, and designing technology solutions., • Acts as a resource to educate Sales team on relevant product and market knowledge., • Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies., • Provides sales tools and training resources to the Sales team, staying informed on the latest developments in core products and delivering product training to CoreSite’s internal staff.Perform initial diligence and provide recommendations for RPP/DCP/PDU additions to existing and new computer rooms, helping streamline project execution and enable profitability, • Maintains awareness of new equipment locations and upstream infrastructure such as PDUs and distribution boards to support informed discussions with customers and internal teams.Schedule and lead cross-functional meetings (GM, SE, Engineering, DCO) to manage projects and align with customer delivery date expectations., • Periodic travel for sales meetings, conferences, training, and leading customer tours in various market locations such as Boston, NYC, and NJ., • Promote and demonstrate the behaviors consistent with CoreSite’s Culture and Core Values Knowledge, Skills & Abilities: • Ability to thrive in a hybrid work environment that includes at least four onsite days per week, with the remaining day available for remote work., • Flexibility to travel up to 30%, with the potential for increased travel or in-office presence as business needs evolve., • Strong working knowledge of data center infrastructure and management, managed services, cloud services, storage, network backhaul, dark fiber, regen and amplification, and other technologies found in our customers’ environments., • Possesses deep expertise in mechanical, electrical, and plumbing (MEP) systems and critical building infrastructure, including power distribution, cooling, and fiber pathways, with general awareness of higher-layer networking technologies to support customer discussions and alignment.Embodies positive leadership qualities for all team members and employees., • Strategic, analytical and operations-focused, who can recognize market opportunities., • Highly ambitious and intuitive self-starter with ability to get things done., • Ability to express complex technical and functional concepts effectively, both verbally and in writing., • Detail oriented with strong interpersonal & presentation skills., • Excellent teamwork skills to quickly establish strong working relationships with customers as well as company peers., • Product/process knowledge specific to the industry., • Exceptional verbal and written communication skills., • Excellent time management skills., • Work well with staff and individually. Education/Experience: • Bachelor's degree, preferably in a technical area, or equivalent experience., • 8 or more years of pre-sales technical experience in data center related fields. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds. Ability to travel 30% of the time is required. Compensation: Compensation for this role includes a base salary between $180,000 - $195,000 annually. This role is also eligible for an annual bonus and equity, based upon individual and company performance. Posting Timeline: This role is expected to be posted through October 26, 2025. Benefits Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week! • First-day medical insurance through Cigna with generous premium cost coverage, • Dental insurance through Delta Dental, • Vision insurance through VSP, • Telemedicine through MDLive for Cigna, • Healthcare and dependent care flexible spending account (FSA) plans, • Health saving account (HSA) plans for employees participating in the High Deductible Health Plan, • Life, AD&D, short-term disability, and long-term disability insurance fully paid by the company, • Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance, • First-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution with a 5% company match, • Discretionary annual bonus and equity incentive plan, • Employee stock purchase plan (ESPP) with a 15% discount, • 16 days of paid time off (PTO), 11 paid company holidays, and additional floating holidays, • Additional paid time off for school events, elder care, volunteering, bereavement, jury duty, voting, parental leave, and disability leave, • Free parking or a company contribution toward a public transit pass Additional Perks • Wellness Reimbursement Program: Yearly stipend of $500 for employees and $300 for dependents, up to $800 total for the family, • Wellness Incentive Program: Participate in various wellbeing activities to earn up to $450 per year in cash incentives, • Technology Stipend: $100 monthly stipend, • Educational Reimbursement Program: Work-related learning and development with reimbursement on qualifying degree programs, up to $5,250 per year, • Giving Back: Charitable donation matches up to $5,000 per year and nominate organizations for Company Foundation grants, • Financial Management: Access to financial coaching, digital tools, and services to manage and pay student loan debt quicker, • Pet Insurance: Keep your furry friends healthy and happy, • Family Planning: Benefits and services related to fertility, pregnancy, menopause, adoption and surrogacy, • Employee Assistance Program: 24x7 service to support family, work, money, health, legal and life challenges, • Counseling and Caregiving Programs: Including access to mental health services, licensed counselors, and caregiving tools including membership for finding care, • Referral Bonus: Receive a $3,000 cash bonus if referred candidate is hired and meets eligibility requirements, • Discounts: Discounts, cash back offers, and perks on thousands of brands, • LinkedIn Learning Membership: Support your development when accessing LinkedIn’s online library of courses and videos General Statements - Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas. Please note that all offers of employment are contingent upon the successful completion of a background check and, where permitted by law, a 5-panel drug test conducted after the offer letter is signed, which will screen for THC, opiates, PCP, cocaine, and amphetamines. Thank you for your understanding and cooperation. Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we’re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to . 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Job Description Soar With Us! Dassault Falcon Jet proudly provides competitive pay, quality benefits, and programs that support your career advancement and personal development. Our benefits are designed to support you and your family’s health and wellbeing, help you secure a strong financial future, and empower you to be successful in all aspects of your work and life. We are committed to finding the best, brightest, and most dedicated individuals in the aviation industry. Our employees are the key to our success. Soar with us! Why Join Us? Impactful Work: Your expertise will directly contribute to the safety and efficiency of our operations. Growth Opportunities: We support your professional development and offer opportunities for advancement. Collaborative Environment: Work with a team of dedicated professionals who are passionate about aviation. Ready to soar with us? Apply now and be a part of our mission to maintain the highest standards in aircraft maintenance! Job Summary: Under direction of the Manager, Digital Transformation, the Digital System Support Analyst will be responsible developing solutions for our Customer Service IT group as well as providing customer support for both internal and external customer digital products and services. The Digital System Support Analyst is a service-oriented, critical thinking individual who is passionate about reacting to customer feedback and providing actionable information to ensure IT and Customer Service are fully integrated on a continuous basis to increase business capability and value, reduce cost and risk, and foster innovation. Principal Duties: DIGITAL PRODUCTS SUPPORT • Track, prioritize and process incoming customer requests for service access and support, • Identify, record, analyze and provide solutions to problems and incidents based on documented known errors, • Work with internal and external project teams to aid in the design, development, deployment and post-delivery support of customer service digital products and services, • Works closely with IT to ensure that during major service disruptions that affect our digital products, services to ensure the impact to users is minimized, • Lead the efforts in the build, test and release of new or upgraded digital services and business systems, • Ensure there is a proper knowledge transfer to enable customers and users to optimize use of services that support their business activities, • Leads testing efforts for new systems and improvements, • Ensure that new or changed services and systems are capable of delivering the agreed utility and scope, • Communicates actionable items and required changes to IT development teams, • Works with Customer Service personnel to identify and understand product enhancement requests, • Manages organization’s expectations effectively, • Responsible for introducing new initiatives to end users, • Suggests areas for improvement in internal processes along with possible solutions, • Leads internal teams/task forces Bachelor’s degree in information technology or 3 years related work experience 2+ years of analyzing data to identify trends and manage data quality 2+ years of experience supporting customer-facing portals, or digital services in aerospace or regulated environment Prior involvement in digital product support or lifecycle management Working knowledge with Microsoft Power Apps (Power Automate, Power BI or CoPilot Studio) Must possess a strong sense of urgency and have the ability to independently manage development projects and customer support tasks simultaneously Highly self-motivated and independent Excellent communication / customer service skills Strong understanding of Microsoft 365 ecosystem (Teams, Outlook, Permissions, User Support) Ability to troubleshoot across multiple platforms and coordinate with internal IT teams when needed Additional Desired Qualifications: Understanding of basic aircraft systems and technical publications Proficiency with Power Automate and SharePoint Development Working knowledge of SAP (User level familiarity and navigation) Proficient with SAP and able to provide support/problem solving Experience with programming (Java / Python...etc.) Fluent in French Working Conditions: Office environment Use of personal computers required Minimal travel may be required Compensation and Benefits The compensation for this position typically falls between $70,000 and $75,000 per year. This position is not eligible for overtime. Note, the final compensation offered to a successful candidate will depend on several factors that may include but are not limited to the type and years of relevant experience, Falcon-specific experience, relevant education/certifications, geographic location, and shift. Our total compensation package also offers comprehensive healthcare coverage (Medical/Prescription, Dental, Vision), HSA and FSA options, 401k Plan with Company Match, Life Insurance, Disability Benefits, Supplemental Insurance, Group Legal, Paid Time Off, Tuition Reimbursement, Employee Discounts and much more. We are committed to finding the best, brightest and most dedicated individuals in the aviation industry. Our employees are the key to our success. Soar with us.