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Job Description Overview Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Sous Chef and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today! WHAT OUR SOUS CHEFS DO Our Sous Chefs are skilled chefs who combine their natural culinary ability with exceptional management skills. They’re the guardians of our Food & Beverage program, bringing our nationally recognized menus to life, keeping standards high, and managing their kitchens efficiently. A SOUS CHEF'S DAY-TO-DAY • Adhere to the company’s mandated F&B menu and purchasing programs, • Maintain budgeted revenue, costs of sales, labor, supplies, as well as operating cash flow as it relates to food operations; review monthly profit & loss statements and make adjustments as necessary, • Work with the Operations team and Sales staff in the absence of the KM/Chef, plan, supervise, and execute all banquet functions in conjunction with the operations and sales staff including supervision of the preparation and service of food and refreshments, as well as clean-up., • Estimate food consumption and make purchases as appropriate from our specified food program; schedule staff efficiently to accommodate shifts in business volume, • Partner with KM/Chef or General Manager to address and resolve disciplinary issues as appropriate. Foster a team work environment., • Ensure that our product quality, freshness, and presentation are always at company standard; supervise and oversee the preparation, portioning, garnishing, and storage of all food, • Assist Chef with managing all kitchen equipment maintenance as well as local Department of Health (DOH) regulations by conducting sanitation audits, • Proactively ensures that a clean, safe environment is maintained at all times., • Report critical issues to General Manager ASAP. WHAT IT TAKES • Minimum of 1- 3 years of kitchen supervisory experience in high-volume retail, entertainment, hospitality, or restaurant venue is required, • Experience preparing catered events and presenting foods for special events desirable, • Relevant experience or equivalent combination of education and experience is also acceptable., • Current ServSafe certification required. PERKS (MORE REASONS YOU’LL LOVE YOUR JOB) • Free Bowling, • $1 Arcade Play, • 20% off Events, • 50% off Food & Beverages, • Weekly Pay WORK ENVIRONMENT/PHYSICAL DEMANDS: • Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance. Responsibilities Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com. The pay rate for this position is $28.00 to $33.00 per hour. Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits

Job Description Job Title: Field Sales Representative (Practice Management Consultant) Reports to: Sales Operations Manager Supervises: N/A Position Type: Independent Contractor (1099) Position Summary: The Field Sales Representative serves as the account executive and closer for prospective Myriad Systems clients. This 1099 independent contractor develops relationships with privately owned healthcare practices, identifies business needs, presents Myriad Systems products and services, manages proposals and negotiations, and guides opportunities through signed agreement. Success in this role requires field-based prospecting, consistent follow-up, strong product knowledge, professional communication, and self-directed execution. Key Performance Areas & Key Performance Indicators: Sales Quota & Target Metric Achieved: • Build and maintain a pipeline through field prospecting, outreach, referrals, and networking, • Identify practice needs and recommend appropriate Myriad Systems products and services, • Own the sales process from discovery through proposal, negotiation, and signed agreement, • Follow up consistently and maintain accurate opportunity records through close Client Relationship Management: • Coordinate with Myriad Systems departments to present accurate solutions and support a clear client handoff, • Serve as the primary sales contact through close and maintain professional client relationships Product and Market Knowledge: • Participate in product and service training with managers and developers, • Maintain a thorough understanding of Myriad Systems products, services, features, and pricing, • Stay informed about industry trends and competitor offerings, • Explain product capabilities in practical terms that connect to each client's needs Minimum Qualifications: Education: • Associate degree required, • Bachelor's degree in business administration, healthcare administration, psychology, communications, or a related field preferred Experience: • One to two years of sales experience preferred, including field sales, account executive, or closing responsibilities, • Strong understanding of consultative sales, customer service, and the products and services Myriad Systems provides, • Ability to prospect independently, build relationships, conduct discovery, negotiate terms, and close agreements, • Working knowledge of Microsoft Office, Teams, CRM or sales systems, and telephone systems, • Strong written and verbal communication, organization, and time-management skills Competencies: Operations Knowledge – Thorough understanding of operational procedures and their impact on other departments. Acts as an expert resource for others. Product Knowledge – Comprehensive knowledge of products and services offered, including features and pricing. Ability to recommend appropriate solutions to meet customer needs. Compliance Knowledge – Extensive understanding of general and department-specific regulations. Serves as a compliance resource for the team. Sales & Service – Guides the team to achieve goals while ensuring excellent customer service. Maintains professional communication and positive customer relationships. Teamwork – Builds morale and fosters team collaboration toward shared objectives. Welcomes feedback and supports a team-focused approach to success. Computer Skills- Demonstrates a strong understanding of the technology used in billing operations. Consistently seeks opportunities to improve efficiency through technology. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Strength- Employee must be able to stand and/ or sit for periods of time while waiting on customers. Employee may be required to walk, reach, lift, carry and bend. This job also requires the ability to lift and/or move up to 15 lbs. Occasionally, may need to lift more than 15 lbs. Finger Dexterity- Employee will have to use fingers to make small movements, such as typing, picking up small objects, or pinching fingers together. Talking- The ability to convey information accurately by speaking to customers and other employees Hearing- Able to hear average or normal conversations and receive ordinary information. Visual Abilities- Specific vision abilities used by this job are close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Employer reserves the right to change this job description at any time, should business needs arise.

Growth Operations & Client Experience Manager \n Englewood Cliffs, NJ • Full-Time, In-Office • $80,000–$110,000 base + bonus \n \n About Julius Wealth Advisors \n Julius Wealth Advisors is an independent, founder-led wealth advisory firm established in 2021. We help high-income families turn strong earnings into one coordinated financial strategy spanning cash flow, investments, tax planning, insurance, college planning, and estate needs. \n \n We serve our clients as fiduciaries and are guided by three core values: Integrity, Knowledge, and Passion. JWA combines the personal attention of a boutique firm with the sophistication and comprehensive advice typically associated with much larger organizations. \n \n We are entering an exciting stage of growth and are looking for an organized, proactive operator who wants to help build—not simply maintain—the systems behind that growth. As an early key hire, this person will work directly with the founder and have meaningful influence over how JWA builds its growth engine, client experience, and operating infrastructure for the next stage of the firm. \n \n About the Role \n This role has two primary responsibilities: building and managing JWA’s growth engine—from audience development and lead generation through qualification and qualified opportunities—and helping ensure existing clients remain exceptionally well served. \n \n As an early key hire, you will have meaningful visibility, responsibility, and influence over how JWA grows. You should be comfortable creating structure, improving processes, and taking ownership in an environment where not every system has already been fully established. \n \n The role spans three interconnected areas: \n\n • Growth Operations & Lead Conversion — turn inbound leads and referrals into qualified conversations through disciplined follow-up, thoughtful qualification, and consistent pipeline management.\n, • Client Experience & Service Operations — keep clients supported, meetings prepared, action items moving, and follow-ups on track.\n, • Content, Brand, & Audience Growth — help organize, distribute, test, and measure the firm’s podcast, blog, market commentary, social content, and educational resources while connecting that content to audience growth, prospect nurture, and measurable business-development activity.\n\n \n The ideal person will combine the discipline of an operator, the warmth of a client-service professional, and the commercial awareness to recognize and advance promising opportunities. \n \n What You'll Own \n Lead Conversion & Prospect Pipeline \n A core responsibility: turning inbound interest into qualified opportunities. Leads come in through digital advertising, the website, e-guides, masterclasses, and referrals. You own the process from first inquiry to qualified meeting. \n \n\n • Build and run lead qualification criteria and a repeatable follow-up cadence\n, • Separate high-intent prospects from broad, educational leads\n, • Follow up with warm leads by phone and email, and re-engage quiet prospects\n, • Schedule introductory calls and 360° Wealth Alignment Meetings\n, • Flag high-fit prospects for founder follow-up\n, • Deliver a weekly pipeline report: lead flow, quality, outreach, and conversion\n\n \n CRM, Workflow & Growth Operations \n You make the CRM the operating backbone of the firm. If it matters, it is tracked. If it is tracked, it has a next step. \n \n\n • Own day-to-day CRM hygiene: accurate stages and next steps\n, • Build workflows and SOPs for lead intake, follow-up, and handoffs\n, • Track campaign activity and lead-source performance\n, • Deliver a weekly operating dashboard and flag bottlenecks\n, • Partner with the founder and outside marketing partners to evaluate lead quality, improve funnels, test acquisition channels, and recommend where JWA should allocate marketing resources.\n, • Build closed-loop reporting that connects campaign and content activity to leads, qualified meetings, new clients, AUM, and recurring revenue.\n\n \n Existing Client Experience \n JWA is a high-touch firm. Clients should feel proactively cared for as we grow. \n \n\n • Coordinate meeting scheduling, confirmations, reminders, and prep\n, • Track post-meeting action items and support client onboarding and paperwork\n, • Maintain accurate CRM records and schedule proactive review meetings\n, • Track client planning moments: bonuses, RSU vesting, insurance reviews, estate follow-ups, tax deadlines, college planning\n, • Own routine client-service requests from initiation through resolution, coordinating with the founder and outside partners as appropriate.\n\n \n Content, Brand, & Audience Growth \n The founder remains the voice of The Big Bo $how and the Wealth of Knowledge blog. You will help keep the content organized, distributed, and connected to meaningful business-development activity. \n \n\n • Maintain the content and podcast calendar; coordinate publishing\n, • Support guest research, scheduling, and outside marketing partners\n, • Track engagement and flag content for specific prospects or clients\n, • Help develop and execute strategies to expand the reach of The Big Bo $how and JWA's broader content, including distribution, repurposing, guest opportunities, collaborations, and other audience-growth initiatives.\n\n \n Estimated Time Allocation \n\n • 50% — Lead conversion, prospect pipeline, growth operations\n, • 20% — Content, brand, & audience growth\n, • 30% — Existing client service and operational support\n\n \n Who You Are \n Organized, reliable, and proactive. You create order and follow through. You are comfortable on the phone and know how to follow up professionally without being pushy. \n \n\n • Highly organized and detail-oriented\n, • Strong at CRM, pipeline, or workflow management\n, • Comfortable making phone calls to warm leads and prospects\n, • Warm and professional in client and prospect communication\n, • A strong written communicator with sound judgment\n, • Tech-comfortable and quick to learn new systems\n, • Discreet with confidential information\n, • Comfortable in a growing, entrepreneurial environment\n\n \n We value candidates who have thrived in high-accountability team environments—whether through athletics, demanding professional settings, military service, community leadership or other team-based experiences. \n \n Qualifications \n Required \n\n • 3+ years of relevant experience in growth operations, sales operations, client success, professional-services business development, CRM/pipeline management or a related client-facing field (financial services, professional services, recruiting, real estate, or insurance all count)\n, • Demonstrated experience owning or materially improving a growth, sales, client-acquisition, CRM/pipeline, or demand-generation process, with the ability to use data to identify what is and is not working\n, • Comfort making phone calls to warm leads and prospects\n, • Excellent organizational, written, and verbal communication skills\n, • Strong attention to detail and discretion with confidential information\n, • Series 65 license, or ability to obtain within the first 90 days of employment\n\n \n Preferred \n\n • Experience at an RIA, financial planning firm, insurance agency, or other professional services firm\n, • Familiarity with CRM systems, email marketing platforms, scheduling tools, or client portals\n, • Experience connecting digital marketing, content, events/webinars, social media, email nurture, or other marketing activity to measurable audience or pipeline growth.\n, • Experience supporting paid digital acquisition and lead-generation funnels, including Meta/Facebook, Google, webinars, masterclasses, or educational content\n\n \n Tools & Systems \n Wealthbox CRM, Orion, Schwab, GoHighLevel, Mailchimp, Calendly, and Microsoft Office. Prior experience with these exact tools is a plus, not a requirement. \n \n Compensation & Benefits \n Base salary of $80,000–$110,000, based on experience, plus a meaningful performance bonus tied to qualified opportunity generation, growth and marketing effectiveness, CRM and pipeline discipline, client experience, content and audience growth, overall contribution, and firm success. \n \n JWA offers paid time off, professional development support, licensing and credential support, and hybrid flexibility over time for the right fit. We are in the process of finalizing healthcare and retirement benefits as the firm continues to grow. Details will be discussed during the interview process. \n \n Location \n Full-time, in-office in Englewood Cliffs, New Jersey. The firm may consider one to two remote days per week over time, once trust, performance, and systems are established. \n \n How to Apply \n Submit your resume to careers@juliuswealth.com with a brief note answering: \n • Why does this role and a growing founder-led firm interest you? \n • Tell us about a process, pipeline or follow-up system you owned or materially improved. \n • Describe your experience communicating with leads, prospects or clients by phone and email. \n \n Julius Wealth Advisors is an equal opportunity employer. All applicants are evaluated on qualifications and fit, without regard to race, color, religion, sex, national origin, age, disability, or any other protected characteristic.

Job Description Yonkers Center is confident that together we can achieve even the highest standards of skilled nursing. Apply today, we can't wait to meet you! 115 S Broadway, Yonkers, NY "JOIN OUR TEAM AT YONKERS CENTER" Schedule Full-Time - Evening shift Occasional weekends and holidays as needed to support department operations. WHEN YOU WORK AT YONKERS CENTER AS A FOOD SERVICE DIRECTOR YOU CAN ENJOY $26-$28 based on experience Direct Deposit Health Insurance Dental Insurance Vision Insurance Daily Pay- Work Today Get Paid Today! Paid Time Off Holiday Pay Food Service Supervisor Yonkers Center for Nursing and Rehabilitation Yonkers, NY Lead with Excellence. Serve with Compassion. Yonkers Center for Nursing and Rehabilitation is seeking a motivated and experienced Food Service Supervisor to oversee the daily operations of our Dietary Services Department. This position is responsible for supervising dietary staff, ensuring quality meal service, maintaining food safety standards, and supporting the Food Service Director in delivering exceptional nutritional care to our residents. If you have leadership experience in healthcare food service and are passionate about providing outstanding customer service, we encourage you to apply. Position Summary The Food Service Supervisor assists in managing the daily operations of the Dietary Department by supervising staff, ensuring meals are prepared and served according to physician-ordered diets, maintaining regulatory compliance, and promoting a clean, safe, and efficient work environment. Key Responsibilities Supervise and coordinate the daily activities of cooks, dietary aides, and other dietary staff. Ensure meals are prepared, portioned, and served according to standardized recipes, therapeutic diet orders, and production schedules. Monitor food quality, presentation, temperature, and portion control. Ensure compliance with CMS, New York State Department of Health, OSHA, and local health department regulations. Maintain food safety and sanitation standards in accordance with HACCP guidelines. Assist with staff scheduling, training, coaching, and performance evaluations. Monitor meal service to ensure residents receive meals accurately and on time. Conduct routine kitchen inspections to ensure cleanliness, organization, and equipment functionality. Assist with inventory management, ordering food and supplies, and controlling food costs. Address resident concerns regarding meal quality and dining services. Complete required documentation, including temperature logs, sanitation records, and production reports. Collaborate with the Registered Dietitian and Food Service Director to ensure compliance with therapeutic diets and resident nutritional needs. Assist with departmental quality improvement initiatives and regulatory surveys. Perform other duties as assigned by the Food Service Director. Qualifications High school diploma or GED required; associate's degree in Food Service Management or a related field preferred. Minimum of 2 years of supervisory experience in food service, preferably in a skilled nursing facility, rehabilitation center, hospital, or healthcare setting. Knowledge of therapeutic diets, food safety regulations, and sanitation standards. ServSafe Food Protection Manager Certification preferred or the ability to obtain certification. Healthcare experience preferred Must be able to pass a background check

Job Description Network Doctor is a premium IT Managed Services Provider delivering technology support and strategic guidance to clients across industries such as finance, healthcare, real estate, and professional services. We pride ourselves on a culture built on teamwork, curiosity, professionalism, and personal growth — all with the mission of making IT an enabler that helps businesses work smarter, faster, and happier. Our HR department is responsible for hiring, training, and retaining staff, in addition to policy development and maintenance. Culture and a team-centric mentality are the most important attributes we look for in a team member. About the Role We’re seeking a motivated Human Resources Intern to join our HR team. This internship offers hands-on experience across multiple areas of Human Resources, with a primary focus on talent acquisition and onboarding. The intern will work closely with the HR & Administrative Manager, gaining exposure to the full employee lifecycle while supporting day-to-day HR operations and office administration. This is an excellent opportunity for someone looking to build a career in Human Resources and gain practical experience in a fast-paced, collaborative environment. Schedule • Monday – Friday, • 9:00A – 6:00P or 8:30A-5:30P Key Responsibilities Talent Acquisition & Onboarding • Create and manage job postings, • Source candidates through various recruiting platforms, • Screen resumes and applications, • Coordinate phone, virtual, and in-person interviews, • Assist with employment verification and pre-employment processes, • Assist with maintaining applicant tracking system (ATS) records, • Support recruiting metrics and reporting, • Coordinate first-day logistics, including equipment requests, • Schedule new hire orientations and onboarding meetings, • Assist with new hire documentation and onboarding paperwork Administrative Support • Perform general office and administrative tasks as needed, • Assist with special projects and other ad hoc assignments, • Provide support to the HR & Administrative Manager across various initiatives Employee Experience (Long -Term) • Assist with internal employee communications, • Support planning and coordination of company events and employee engagement activities, • Help organize culture initiatives and recognition programs, • Assist with employee appreciation and morale-building efforts Requirements • Strong organizational and time management skills, • Excellent verbal and written communication skills, • High level of professionalism and discretion with confidential information, • Proficiency with Microsoft Office (Word, Excel, Outlook), • Eagerness to learn and grow in the Human Resources field, • Ability to manage multiple priorities in a fast-paced environment, • Reliable commute to the Englewood Cliffs, NJ office Preferred • Bachelor's degree in Human Resources, Business Administration, or a related field (recent graduates encouraged to apply), • Reliable transportation to commute to our Englewood Cliffs, NJ office Monday through Friday., • An interest in IT Support industry

Job Description Salary: $70,000 to $75,000 Other Forms of Compensation: Annual bonus Pay Grade: 12 Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013. Crothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. Learn more at www.Crothall.com. Job Summary Job Summary: Working as the Laundry Production Manager, you are responsible for assisting with the daily operations of an industrial laundry facility in the processing and delivery of healthcare linens. Key Responsibilities: • Manages the development and training of the staff in efficiently producing a high quality linen product, • Assists the Operations Manager with the financial management of the costs and expenses in the operation of the plant, • Assists in assuring the cost effective operation of the plant, while maintaining a safe work environment for the staff., • Acts as a liaison with the Chief Engineer/Engineering Manager to assure the safe operation and upkeep of all production equipment, • Assists Office Manager to insure all human resource issues such as training, regulatory compliance, staffing, payroll and benefit administrations for the entire staff is scheduled and completed within policy requirements, • Participates in the plant safety committee and oversees the regulatory compliance for all required agencies; knowledge of HLAC, OSHA and JACHAO requirements, • Attends, participates, and documents laundry surveys for potential clients, • Assists the Operations Manager with annual performance appraisals of staff as well as disciplinary/coaching for improvement procedures, • Assists the Operations Manager in forecasting for capital requests/expenditures; helps to manage the installation and operation of all new equipment; assists the Chief Engineer/Engineering Manager in reviewing new equipment and productivity improvement issues, • Develops action plans and Personal Development Plans (PDP) for current supervisory team, assuring their growth and success; must be able to develop a succession plan for his/her position so as the business grows there is a successful development of our corporate culture when new and additional job opportunities present themselves Preferred Qualifications: • BS/BA in Management or equivalent work experience preferred, • A minimum of 1 to 3 years operations/management experience - preferably laundry operations with large-scale plants in management or commercial field required, • Spanish language skills a plus, • Ability to communicate effectively in written format and oral presentations, • Ability to multi-task and establish priorities, • Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook Apply to Crothall today! Crothall is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at Crothall are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Flexible Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave, • Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023WageTransparencyCrothall.pdf Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Applications are accepted on an ongoing basis. Crothall maintains a drug-free workplace. Req ID: 1573024 Crothall Healthcare DANIEL J LAEMMLE [[req_classification]]

Job DescriptionCompany Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America. Job Description Position Purpose: The Planning Supervisor is responsible for planning, scheduling and coordinating all aspects of such work to be performed for United Water New Rochelle and United Water Westchester. Will be responsible for short and long-term planning. Administer management policies and directives; trains and evaluates staff on performance of work as it relates to the planning and scheduling functions. The role of the Maintenance Planner is to improve work force productivity and work quality by anticipating and eliminating potential delays through planning and coordination of all available resources including manpower, materials and equipment. He/she is responsible for planning, scheduling and coordinating all aspects of such work to be performed for Veolia Westchester. They will be responsible for short- and long-term planning. Administers management policies and directives; trains and evaluates staff on performance of work as it relates to the planning and scheduling functions. The planning and scheduling function is the hub from which all known maintenance activity is coordinated. It is the process of describing a job in terms of how it is to be performed and what resources will be required. S/he is the principal contact person between the Maintenance and Operations groups in relation to the planning and scheduling of daily work activities. Primary Duties/Responsibilities: • Understanding of aspects of jobs within Operations group well enough that he/she can describe what is to be accomplished and can estimate the required man-hours and resources to be allocated., • Is the principal contact and liaison person between T&D Department System Maintenance and Production, along with other supported departments., • Is responsible for long-range as well as short-range planning. Long-range planning involves the regular analysis of backlog relative to available resources. These two basic variables must be kept in balance if a proactive maintenance environment is to be established and sustained., • Short-range planning and scheduling consist of the following:, • Initial Job Screening, • Analysis of Job Requirements, • Job Research, • Detailed Job Planning, • Job Preparation, • Materials Needed/Procurement, • Job Scheduling and Coordination, • Daily Schedule Adjustment, • Responsible for the full utilization and user training associated with the current and future InFor database management systems for Westchester. This system tracks operational and financial information providing management with accurate, comprehensive and timely information regarding the status and trend of the Company operations. The collection of this information is critical in the reporting of statistical information to the NYSPSC, rate cases, monthly preparation and review of performance measures and indicators established by management as well as the capital & expense monthly accruals. Incumbent is responsible for system testing, and implementation of the integrated business systems used in decision making including within Westchester. All updates and system testing are coordinated through the incumbent, and properly designed for the business unit. Incumbent will be defined as the “subject matter expert” in field of maintenance management system, for the above and below ground facilities systems., • Weekly review of performance indicators (KPI) as they relate to schedule compliance, staff utilization, efficiencies, overtime, backlog and non-value added time. Additionally, review with dept supervisors/company Managers the next week’s work schedule. Required Key Performance Indicators (K.P.I.s) to be reported weekly to dept/company manager and general manager., • Ability to prepare written technical reports and interact effectively and diplomatically with management and/or bargaining unit employees as well as regulators, consultants, municipal officials, health officers, customers, contractors, and the general public., • Knowledge of applicable health and safety regulations, practices, procedures and water quality monitoring practices, along with all other water industry standards., • Monitor and adhere to departmental operational and capital budgets., • Organize workload to comply with deadlines and priorities, work independently to complete routine department functions and prepare and handle confidential correspondence and reports for review by Management., • Clearly communicate staff’s duties and responsibilities, work policies, rules and regulations., • Establish procedures for handling contingencies and emergencies, and planning for adequately staffing for emergencies and absences., • Maintains department records and files., • Participate in developing and implementing the department’s operational scheduling and standard operating procedures., • Manage work in progress of private contractors to verify the quality of work as well as accuracy and completeness of work, reports and invoices submitted to Westchester. Provide assistance to the Engineering Department in the prioritization of the Capital Projects., • Provide control report and progress graph charts for regular analysis and corrective actions., • Must be able to respond to emergency calls and work extended hours as needed (The incumbent must be a member of the Westchester On Call Team and be part of the Emergency On Call Rotation., • Provide support on special projects as assigned by the Manager of Asset & Workforce Management and/or Westchester’s management team., • Commitment to health, safety and protection of the environment: The incumbent supports Veolia’s commitment to safety by complying with the programs regarding health, safety and protection of the environment. The incumbent demonstrates safe work practices, takes part in safety meetings, and immediately advises the supervisor of any non-conforming conditions., • Management has the right to add or change these duties of the position at any time. Work Environment: • While performing the duties of this job, the employee is occasionally exposed to outside weather conditions.Qualifications Education/Experience/Background: • Bachelor’s degree in business administration or related field is preferred or equivalent work experience., • Any combination of education, experience and training which provides the equivalent scope of knowledge, skills, and abilities necessary to perform the work., • 3-5 years related work in operations is required., • Previous supervisory experience required. Knowledge/Skills/Abilities: • Proficient computer skills (Microsoft suite, Google, Adobe, Hexagon, GIS, CC&B, HACH WIMS, Workday, etc.), • Familiarity with the “KEY” maintenance management system is preferred., • Extensive knowledge with the asset management/maintenance management (Hexagon) systems., • Requires superior interpersonal and communication skills and the ability to develop and maintain good working relationships internally (management / bargaining group) as well as externally (local, county, state agencies) etc., • Excellent management and organizational skills are also required., • Ability to prioritize and work simultaneously on several projects., • Operate effectively within a team atmosphere., • Strong analytical, statistical and data management skills., • Capable of shifting priorities frequently and effectively under pressure., • Demonstrated commitment to promoting a safe work environment., • Must be able to read complex operations and financial reports. Write detailed reports and prepare and deliver presentations. Analyze complex operational and technical challenges and resolve same. Physical Requirements: • Primary functions require sufficient physical ability and mobility to work in a field/office environment: to walk, stand, and sit for prolonged periods of time: to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand movement in the performance of daily duties., • Ability to lift, carry, push and/or pull moderate amounts of weight., • Must be able to see clearly and hear., • Must be able to speak to give direction and converse with others. Additional Information Pay Range: $90000 to $100000 per year. Benefits: Veolia’s comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Job DescriptionRole Summary Elevate your clinical career as a Lead Cardiovascular Invasive Specialist in a high-acuity, award-winning heart center. Working under the direction of Invasive Cardiologists and the Nurse Manager, you will be a vital leader in the Cardiac Catheterization Lab. This role combines elite technical expertise with operational oversight, as you coordinate daily workflow, mentor staff, and ensure the highest standards of safety during complex procedural interventions. If you are a highly skilled professional looking to influence patient outcomes through clinical excellence and peer leadership, this is an inspiring opportunity to join a premier healthcare team. Key Duties: Operational Leadership: Provide daily oversight of room assignments and staffing coordination; assist with schedule adjustments to ensure smooth lab operations during high-volume or emergency periods. Clinical Excellence: Function as the lead specialist during complex Cath and EP lab procedures, including interventions, ablations, and device implants. Technical Mastery: Operate and troubleshoot advanced imaging and therapeutic equipment (IVUS, ICE, FFR/IFR, RF generators, and mapping systems). Staff Development: Act as a mentor and preceptor, participating in the hiring and onboarding of new staff while delivering ongoing training to support clinical competency. Quality & Safety: Oversee equipment maintenance, quality control checks, and radiation protection; assist with department audits and continuous quality improvement projects. Inventory & Vendor Relations: Manage high-cost devices and procedural supplies in collaboration with Materials Management; coordinate equipment trials and staff education with vendors. Professional Communication: Lead daily huddles and case briefings, ensuring accurate procedural documentation and revenue integrity through charge audits. Required Qualifications Education: Graduate of a certificate or degree program in health science (e.g., Cardiovascular Technology, Radiologic Technology, Ultrasound, Respiratory Therapy, Nursing, or Paramedic/EMT). Training: Successful completion of a scrub technician training program or a hospital-based training program. Licensure/Certification: * Current RCIS (Registered Cardiovascular Invasive Specialist) or RCES (Registered Cardiac Electrophysiology Specialist) is required. BLS and ACLS (American Heart Association) required. Professionalism: Demonstrated clinical judgment and a commitment to ongoing professional development. Desired Qualifications Advanced Education: Bachelor of Science degree preferred. Experience: At least 5 years of experience as a scrub technician or cardiac technician is highly preferred. Leadership: Proven ability to apply new concepts and skills in a fast-paced, high-stakes invasive cardiology environment. Location and Work Type Setting: Hospital (Cardiac Cath Lab) Location: White Plains, NY Work Type: Full-Time | Direct Hire Schedule: Varied Day Shifts (7a-5p, 8a-6p, 9a-7p, or 10a-8p); Includes off-hours, weekend, and holiday on-call duties. Total Rewards: Full suite of health benefits and robust retirement plans. If you're interested, please reply to this advertisement or directly email your resume to me at DSalgado@teemagroup.com or by calling/texting (949) 295-5951. I strive to reply within 48 hours. Looking forward to connecting with you soon. Thank you!

Job Description The Company is seeking someone with strong people management skills and a positive outlook looking for a challenging career with a fast-growing company in the specialty pharmacy management services. The Senior Manager of Patient Services is a key front-line manager supporting the Shields Health Solutions specialty pharmacy and medication adherence model. The manager provides day-to-day management for a team of pharmacy liaisons located in specialty clinics within hospital settings. In addition, the Senior Manager of Patient Services will provide guidance and mentoring to other Managers of Patient Services. This role is responsible for ensuring the adoption and continuity of best practices, achieving clinic and site level metrics, building relationships with health system stakeholders, providing ongoing support to the team, coordinating coverage, coaching, performance management and professional development of the Specialty Pharmacy Liaisons and Managers of Patient Services. In some cases, a Senior Manager of Patient Services will support other Managers at their hospital partner, and in other cases they may support Managers located at other sites. This applicant should be results-oriented with a positive outlook, and a clear focus on high quality. A natural forward planner who critically assesses their own performance and the performance of others. Problem-solving skills and a continuous improvement mindset are important in this role. The ideal candidate should have front-line employee management experience with a background in pharmacy or healthcare. Applicant should be service-oriented, and results driven with a positive outlook and a clear focus on performance accountability and employee development. The applicant must be able to develop strong and trusting relationships and inspire and motivate a team. Key Responsibilities: • Leads assigned Specialty Liaison team, managing and directing activities essential to providing the highest quality experience for patients in specialty clinics, • Mentors and coaches assigned Manager of Patient Services team serving as first point of contact for inquires and problem solving, • Partners with Regional Leadership on growth initiatives for clinic and health system expansion, • Coach and develop liaison team and instill Shields culture at health system partner site, • Demonstrate a strong track record of maintaining and growing the specialty pharmacy's patient population. Project manage regional resources (national liaisons, operations associates, etc.) to execute improvement and growth efforts, • Ensures Specialty Liaison team accountability and the consistent use of best practices for execution of the following critical responsibilities: prior authorizations, patient financial assistance, medication refills, patient appointments, and patient outreach, • Provides consistent, timely and ongoing performance coaching, feedback, training, and development to liaisons, • Ensures coverage for Specialty Liaisons when absent from work, • Establishes credible, professional relationships within health system clinics with physicians, clinicians, and administrative support personnel, • Ensure a high level of partner satisfaction by proactively communicating the value of Shields' clinic operations team, addressing concerns responsively, and providing regular updates to clinic leadership, • Demonstrates an understanding of site financials and manages to site financial and operational metrics, • Meet or exceed site operational targets surrounding clinic service, growth, and patient satisfaction & outcomes, • Provide performance updates to Shields leadership team, • Effective problem-solver who works through barriers for success within clinics and with the support staff, • Collaboratively partners with the data analytics team and Patient Support Center to execute on identified opportunities, • Identifies, assesses, and contributes to continuous process improvement and optimization initiatives, • Collaborate with regional leadership teams to implement strategic growth initiatives including new clinic launches, workflow changes, and other growth initiatives, • Other duties as assigned Experience/ Education: • Required Licensure/Certification: A National Certification as a CPhT and prior experience as a licensed pharmacy technician would be optimal in this role. Experience in a pharmacy or healthcare setting is required, • Bachelor's degree preferred with a minimum of 2 years supervisory/management experience or equivalent with Shields Health Solutions and 5+ years working in a healthcare or pharmacy environment with direct patient and clinician contact., • Experience working within a retail, hospital or provider type setting communicating with physicians, nurses, and other healthcare professionals (preferably in an outpatient or medical clinic setting) is a plus., • Strong communication skills, highly proficient in Microsoft Office particularly Excel and Word, • This candidate will be able to quickly learn other programs and extract relevant information, • Possess strong organizational skills is a must, • Understand relevant company and site-specific metrics that drive patient and provider satisfaction and engagement in the SHS care model, • Ability to manage the performance of individuals against quantitative metrics without compromising clinical quality, • Has the ability to effectively train employees, lead by example and use motivational techniques to improve/maintain employee engagement, • Patient-centered, organized, high-integrity, motivational, attention to detail, dependable, quality focus, empathetic, good listener/communicator, a good teacher, able to lead a group of individuals, • Energetic, highly motivated, team player with excellent attention to detail; discretion and confidentiality essential as position deals with highly sensitive and private health information Job Salary: An employee in this position can expect a salary rate between $110,000 and $140,000 plus bonus pursuant to the terms of any bonus plan if applicable. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law. California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy. By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment. Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process. Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email talentacquisition@shieldsrx.com.

Job Description Salary: $66,300 - $67,500 Other Forms of Compensation: Pay Grade: 10 Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare’s Best Places to Work and Best Places to Work in Pennsylvania since 2013. Crothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. Learn more at www.Crothall.com. Job Summary Summary: As an Operations Manager, you are responsible for assisting in directing and overseeing the support services operational needs of the department. You will coordinate the tasks of the frontline associates and will serve as a liaison between administration and unit departments, providing the highest possible level of service. Essential Duties and Responsibilities: • Establishes and annually reviews standards and work procedures for all staff., • Plans work and staffing schedules and areas of work to ensure adequate services are rendered., • Assists in the hiring process; interview, hiring and training of new associates., • Orients, develops, and supervises all supervisory/housekeeping staff., • Conducts regular inspections and makes recommendations to the facility., • Conducts monthly reporting of goals, accomplishments, and future plans., • Provides staff education and continuous training., • Communicates with staff, administration, and other departments., • Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program) Qualifications: • 4 years of support services, military, housekeeping, and/or facilities maintenance experience., • At least 1 year of supervisory experience in support service related field with high customer/client contact., • Ability to communicate effectively in written format and oral presentations., • Ability to multi-task and establish priorities., • Ability to maintain organization in a changing and stressful environment., • Exhibit initiative, responsibility, flexibility, and leadership., • Possess a thorough knowledge of contract administration and office procedures., • Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet., • Bachelor’s degree is preferred. Apply to Crothall today! Crothall is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at Crothall are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Flexible Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave, • Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. https://www.compass-usa.com/wp-content/uploads/2023/08/2023WageTransparencyCrothall.pdf Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ Applications are accepted on an ongoing basis. Crothall maintains a drug-free workplace. Req ID: 1568471 Crothall Healthcare JANELLE C. ALLEN [[req_classification]]

Job Description ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most by challenging norms and fixing the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7/365, and created an ER experience that focuses on what our pets and pet parents really need. We've done the same for our people (VEGgies), finding a way to say YES so they are empowered to achieve great things, grow in unexpected ways, and find a place where they truly belong. We're rethinking emergency care from every angle—from how we run our hospitals to how we support the people working inside them. That's where our headquarters team comes in. Whether building technology to make our hospitals more efficient, recruiting and growing incredible VEGgies, or bringing our brand to life through marketing, our VQ (VEG Headquarters) team makes it all possible—ensuring our hospitals and people have everything they need to help pets and their families. VEG is a 2025 and 2026 certified Great Place to Work®. THE JOB We're looking for an experienced and self-motivated Product Manager for a new product squad focused on customer experience initiatives. Our product and engineering efforts until now have been largely focused on internal clinical tooling, building the software that our doctors and nurses use every day to treat patients, save lives, and run our core business. Now, we're ready to bring that same technology investment and intention to our customer experience. You will help define, shape and build brand new software and experiences that directly engage with our 1 million (and growing) customers per year. Your work will help drive the amazing VEG customer experience, creating new touchpoints that deepen relationships, support pet owners in meaningful moments, and amplify the care and connection that has defined VEG's success for over 10 years. WHAT YOU'LL DO • Drive discovery through customer interviews, usage data, and support insights, validating problems and solutions before committing engineering resources., • Partner with veterinarians, nurses, and hospital staff to understand clinical workflows, ensuring that new customer experience initiatives don't interfere with hospital operations., • Work closely with VQ stakeholders to build business cases and quarterly roadmaps that clearly communicate prioritization tradeoffs to the business., • Build strong relationships across Marketing, Creative, Customer Experience, Customer Research, Data, Growth, Operations, and VQ leadership to align product decisions with VEG strategic priorities., • Work closely with marketing, brand, and creative teams to ensure customer facing initiatives represent and embrace our unique brand identity., • Define go to market strategies for new products, working closely with our marketing teams to align on customer facing strategy, messaging, and positioning., • Define and monitor key KPIs that track the success of new initiatives and products., • Collaborate with operational and technical support teams to ensure new features and products land well in real hospital environments., • Write clear product specs, user stories, and acceptance criteria that define the key requirements for new features., • Collaborate closely with design and engineering through the entire research, design, development, and launch lifecycle of new features and products., • Participate in key sprint ceremonies to guide and support the product team in the execution of the roadmap. WHAT YOU NEED • Strong product management craft, with experience taking products from discovery through launch, adoption, measurement, and iteration., • Experience setting product strategy, building roadmaps, communicating tradeoffs, and connecting product decisions to customer, business, and operational outcomes., • Experience grounding product decisions in data, using quantitative insights, user research, and stakeholder context to measure impact and make thoughtful tradeoffs., • A track record of building trust with Product Development partners (Engineering, Design, Data) and cross-functional stakeholders., • Experience building 0->1 B2C products with thoughtful marketing and go to market strategies, • Strong empathy for users, customers, and operators, especially in complex, workflow-heavy environments where product changes need to be thoughtfully delivered., • Practical fluency with modern AI product opportunities, including LLMs and RAG, and the judgment to identify where AI can create real value without chasing hype,, • Experience with clinical products (veterinary / human healthcare) is a plus. WHO YOU ARE • Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives, • Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments, • Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results, • Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU • Competitive compensation including ($180,000 - $220,000) base salary + bonus + benefits., • Comprehensive health and wellness benefits, and access to free therapy or counseling, • Paid parental leave, up to 10 weeks at 100% of regular salary, and offering inclusive fertility and family-building care for all types of families, • Unlimited PTO to use for vacation or sick days - however you need it!, • Generous referral rewards, so our awesome people can bring in more awesome people., • And the little (big) things, like casual office attire, ability to bring your fur baby to work, cool VEG swag, food in the fridge for when you're hungry and free lunches twice a week!!, • Company laptop and a monthly cell phone reimbursement BETTER TOGETHER: WHY IN-PERSON MATTERS AT VEG HQ Our hospitals thrive on in-person collaboration, and VQ is no different. Time in the office sparks stronger connections, meaningful conversations, and better results—all bringing our core values to life. We prioritize being present because our values are best achieved side by side. Plus, we make getting here easy with free parking and a shuttle from the White Plains Metro-North station. DEI At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

Job Description Job Title: Junior Business Development Rep Reports to: Sales Operations Manager Supervises: N/A Position Summary: The Junior BDR will place outbound calls to medical, dental, and specialty healthcare practices to schedule qualified appointments for assigned outside sales representatives while building foundational sales, product, and pipeline development skills. Key Performance Areas & Key Performance Indicators: Outbound Call Volume (45%): • Conduct assigned outbound cold calls to medical, dental, and specialty healthcare practices within established queues, campaigns, and territory priorities., • Maintain consistent activity during scheduled calling blocks and accurately result every call with complete notes and next-step context. Appointment Generation (35%): • Schedule qualified appointments for assigned Outside Sales representatives using current calendars, territory alignment, and availability., • Confirm practice, contact, and appointment details; provide a complete handoff and promptly communicate schedule changes., • Performance against the appointment and efficiency KPIs will be evaluated using the most recent four full workweeks. Sales Quality & Development (20%): • Use approved messaging and qualification procedures consistently while presenting Myriad's healthcare solutions., • Participate in coaching, call reviews, and product training; apply feedback to improve call quality and appointment conversion., • Collaborate with Outside Sales, Quality Assurance, other BDRs, and leadership to resolve handoff or documentation issues. Minimum Qualifications: Education: • High school diploma or equivalent required; college coursework or comparable sales experience is preferred. Experience: • Previous experience in outbound sales, appointment setting, customer service, or a related environment is preferred., • Clear, professional verbal and written communication skills., • Ability to maintain high outbound activity, stay organized, and document details accurately., • Goal-oriented, coachable, and motivated to build a career in sales. Competencies: Operations Knowledge - Thoroughly understands the operational procedures for his/her position and how they affect or relate to other departments in the company. Serves as an expert for others. Product Knowledge - Has a broad knowledge of the products and services offered. Is aware of the features and pricing of the products and services they support. Is able to recommend the appropriate product or service that will meet the customer's needs. Compliance Knowledge - In addition to having a solid knowledge of organization-wide regulations, the employee has a thorough knowledge of regulations & laws that relates to his/her department. Other employees might rely on this employees’ compliance knowledge to answer questions. Customer Service - Provides a consistent level of service to all internal and/or external customers. Maintains good communication by keeping the customer up-to-date on the progress of a request. Follows through on requests, questions, or complaints. Displays a positive, professional image and maintains composure at all times. Teamwork - Able to build morale and group commitments to goals and objectives; Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone's efforts to succeed. Computer Skills - Demonstrates a solid understanding of the technology utilized in his/her position. Consistently looks for ways to use technology to create efficiencies. Able to troubleshoot minor problems. May serve as an expert to others. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Strength- Employee must be able to stand and/ or sit for periods of time while waiting on customers. Employee may be required to walk, reach, lift, carry and bend. This job also requires the ability to lift and/or move up to 15 lbs. Occasionally, may need to lift more than 15 lbs. Finger Dexterity- Employee will have to use fingers to make small movements, such as typing, picking up small objects, or pinching fingers together. Talking- The ability to convey information accurately by speaking to customers and other employees Hearing- Able to hear average or normal conversations and receive ordinary information. Visual Abilities- Specific vision abilities used by this job are close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Employer reserves the right to change this job description at any time, should business needs arise.

Job Description Job Title: Sr. Credentialing Lead Reports to: National Billing Manager Supervises: Credentialing Team Position Summary: The Sr. Credentialing Lead is accountable for the end to end performance, output, and compliance of the credentialing department. This role drives KPI attainment, enforces operational discipline, manages team productivity, and ensures all credentialing pipelines move efficiently from intake through approval. This is a results driven leadership role measured by turnaround times, accuracy, client satisfaction, and adherence to regulatory and internal standards. Key Performance Areas & Key Performance Indicators: Credentialing Operations Management: (30%) • Own and drive all credentialing workflows across clients and payers, • Oversee full lifecycle from intake through approval, • Enforce standardized workflows across all specialists, • Identify bottlenecks and implement process improvements, • Ensure payer specific requirements are met on first submission Data Integrity, Compliance & Credentialing Systems: (10%) • Oversee completion of all EFT, ERA, and EDI enrollments, • Track enrollment status from submission through approval, • Ensure alignment with billing systems and clearinghouse requirements, • Troubleshoot enrollment issues and payer discrepancies, • Maintain accurate records of confirmations and effective dates, • Partner with billing and revenue cycle teams to prevent delays, • Implement tracking systems to eliminate revenue impact from enrollment gaps Team Performance & Productivity Management: (25%) • Manage team output and accountability, • Conduct monthly audits across team members and clients, • Assign and rebalance workloads based on priorities, • Enforce accountability through corrective action plans, • Lead daily and weekly production meetings, • Train, mentor, and develop team members Client Delivery & Satisfaction: (20%) • Ensure consistent service delivery across all accounts, • Lead or oversee client communications, • Provide weekly status reports with actionable insights, • Manage escalations and resolve issues proactively, • Align credentialing timelines with client expectations, • Maintain accurate documentation in Monday.com Communication & SLA Enforcement: (15%) • Maintain strict internal and external communication standards, • Ensure real time documentation of all updates and actions, • Collaborate with billing, coding, and onboarding teams, • Enforce structured communication protocols across the department Minimum Qualifications Education: • Associates Degree required, • Bachelor’s Degree in Healthcare Administration, Business Administration, or related field preferred, • CPCS certification preferred Experience: • Minimum 4+ years in credentialing operations, • 3+ years in leadership or management role, • Experience managing multi client credentialing portfolios, • Strong knowledge of CAQH, NPPES, PECOS, and payer enrollment processes, • Understanding of multi state credentialing requirements, • Strong attention to detail and organizational skills, • Excellent communication and interpersonal skills Competencies Operations Knowledge – Thoroughly understands the operational procedures for his/her position and how they affect or relate to other departments in the company. Serves as an expert for others. Strategic Execution – Capable of translating concepts into detailed plans and managing timelines with discipline and focus. Compliance Knowledge – Extensive understanding of general and department-specific regulations. Serves as a compliance resource for the team. Organization – Maintains control of multiple priorities, builds systems that eliminate scheduling conflicts, and supports seamless daily flow. Teamwork – Able to build morale and group commitments to goals and objectives; Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone’s efforts to succeed. Computer Skills – Demonstrates a solid understanding of the technology utilized in his/her position. Consistently looks for ways to use technology to create efficiencies. Able to troubleshoot minor problems. May serve as an expert to others. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Strength - Employee must be able to stand and/ or sit for periods of time while waiting on customers. Employee may be required to walk, reach, lift, carry and bend. This job also requires the ability to lift and/or move up to 15 lbs. Occasionally, may need to lift more than 15 lbs. Finger Dexterity - Employee will have to use fingers to make small movements, such as typing, picking up small objects, or pinching fingers together. Talking – The ability to convey information accurately by speaking to customers and other employees. Hearing - Able to hear average or normal conversations and receive ordinary information. Visual Abilities – Specific vision abilities used by the job are close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Employer reserves the right to change this job description at any time, should business needs arise.

Job DescriptionPosition Summary: The Health Center Manager is responsible for all operational and clinical performance and day-to-day activities at the assigned health center(s). Reporting to and in collaboration with the Regional Director, Patient Services and Operations [RDPSO], the HCM must ensure daily staffing coverage at assigned health center, work collaboratively with other HCMs to re-deploy staff to other centers based on need, and handle patient issues and complaints as they arise. The HCM is the on-site authority and supervisor of all staff in the health center. The Health Center Manager must adhere to the budget and operational plan for the health center and support the strategic plan and mission of PPHP. The HCM is responsible for all aspects of assigned health center, including assuring that facility and security issues are properly reported and handled, information technology and clinical informatics issues reported and resolved, and that all other issues that might arise are handled in a timely and efficient manner. Essential Functions: • Oversees the daily operations and staffing of assigned health center(s)., • Directly supervise staff, which includes the hiring, orienting, training, performance management process and separating staff, if needed in the health center, including clinician staff., • Meets or exceeds visit goals through attentive management of the health center’s operations including scheduling, matching center hours with patient demand, and staffing., • Adheres to the budget for the health center and prepares operating and capital budgets annually., • Maintains direct control over and accountability for health center inventories, purchases, supplies and petty cash. Responsible for center to be adequately supplied and all equipment in working order., • Assures all staff are trained to offer excellent customer service and quality care to patients in each of their specialty areas in the health center., • Acts as customer service role model and provides regular feedback to center staff regarding patient experience, productivity, and appearance of the center., • Holds daily huddles (assigning a designee in the absence of HCM) to ensure that communication of new information and the daily schedule and staffing are clear to all staff., • Is responsible for Daily health center flow, including implementing improvements to maximize efficiency, productivity, and the overall patient experience., • Is accountable for health center performance vs. monthly budget volumes and shares volume and other statistical information with health center staff to motivate productive performance., • Routinely reviews and analyzes reports of service visits, budgets, billing, entitlement program enrollments, finances and other performance measurements as directed by RDPSO. Provides feedback and prepares corrective action when needed., • Facilitates the work of the RDPSO with on-site clinicians to ensure highest level of efficiency and productivity is reached in the health center while maintaining quality of patient care., • Builds a successful health center team and communicates regularly and effectively, including making proactive suggestions to RDPSO regarding staffing issues that impact PPHP., • Through at least biweekly individual supervision meetings with all health center staff, obtains a thorough understanding of and proceeds to address day-to-day operational issues in the health center., • Completes probationary and annual performance reviews timely, providing meaningful feedback to members of the health center team. Qualifications: • Three to five years of relevant on-site management experience or equivalent, preferably in a health care environment., • Bachelor’s degree (or equivalent number of years of applicable experience) strongly preferred., • Master’s degree with a concentration in healthcare preferred., • Excellent organizational, supervisory, and healthcare finance management skills., • Ability to effectively motivate a diverse staff and volunteers. PPHP offers a comprehensive and competitive benefits package including Medical, Dental, Vision, Life, STD/LTD, Voluntary Benefits, may be eligible for (Paid) Maternity Leave after one year of employment, Quarterly Bonus program and a 401(k) Plan with a match. The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job posting and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable including location, specialty, service line, years of relevant or relatable experience, education, credentials, budget and internal equity.

Job DescriptionWe are looking for an experienced Controller to lead accounting operations and bring greater structure to the finance function in New York. This position is ideal for a hands-on, detail-oriented individual who can balance day-to-day financial oversight with forward-looking planning and analysis. The successful candidate will work closely with leadership to strengthen reporting, improve processes, and support sound business decisions as the organization continues to grow. Responsibilities: • Direct end-to-end accounting activities, including oversight of the general ledger and coordination of monthly close procedures., • Review and complete reconciliations across bank accounts, credit cards, balance sheet accounts, and other key financial records to maintain accuracy., • Produce reliable financial statements and management reports within established timelines., • Design, refine, and document accounting workflows, internal controls, and standard procedures to create a more structured finance environment., • Lead projects focused on resolving historical accounting issues and improving the quality of financial data., • Build budgets, update forecasts, and prepare financial analyses that help leadership evaluate performance and plan effectively., • Serve as a financial partner to company leaders by offering insight on operational results, cash position, and business priorities., • Manage relationships with external auditors, consultants, and other advisors to support compliance and reporting needs., • Oversee bookkeeping support and verify that entries and supporting records are complete and accurate., • Monitor liquidity and contribute to strategic financial planning, while helping shape the future growth of the accounting team., • Bachelor’s degree in Accounting, Finance, or a related discipline., • At least 7 years of progressive accounting experience with strong technical and hands-on expertise., • Prior success in a Controller, Accounting Manager, Finance Lead, or comparable leadership role., • Deep knowledge of general ledger activity, month-end close, and a wide range of account reconciliations., • Demonstrated experience with budgeting, forecasting, and financial analysis., • Proficiency with QuickBooks Desktop is required., • Background in small companies, startups, entrepreneurial businesses, or high-growth environments; experience in manufacturing, medical device, healthcare, or other product-based settings is a plus.

Job Description POSITION TITLE: Part-Time Care Manager REPORTS TO: Older Adult Services Director LOCATION: SESCIL, Englewood NJ FLSA STATUS: Non-Exempt POSITION SUMMARY The Part-Time Care Manager – Social Isolation Grant provides individualized care management services to older adults participating in a grant-funded initiative designed to reduce social isolation and improve overall well-being. This position conducts assessments, develops personalized care plans, connects participants to community resources, and provides ongoing support through home visits and telephone outreach. The Care Manager also ensures compliance with grant requirements through accurate documentation, data collection, and outcome reporting. WHY THIS ROLE MATTERS Older adults experiencing social isolation often face increased health risks and reduced quality of life. This role plays a critical part in helping participants remain connected, access essential resources, and maintain their independence while supporting Bergen Family Center's commitment to improving the health and well-being of the communities we serve. KEY RESPONSIBILITIES Program Operations / Service Delivery • Conduct comprehensive in-home assessments to identify participant needs, strengths, risks, and barriers to engagement., • Develop, implement, monitor, and update individualized care plans based on participant goals., • Conduct regular in-home visits and telephone outreach to reduce social isolation and promote participant well-being., • Monitor participant progress and adjust care plans as needed., • Connect participants with community resources, healthcare providers, support services, and benefit programs., • Identify unmet needs and coordinate appropriate referrals to enhance participant independence and quality of life. Compliance & Documentation • Maintain accurate, timely, and confidential participant records in accordance with agency policies and grant requirements., • Complete required assessments, surveys, case notes, and outcome documentation., • Collect and report participant data to support grant compliance, program evaluation, and performance measures., • Ensure all documentation meets funding source and organizational standards. Family / Client Engagement • Build trusting relationships with participants through compassionate, person-centered care., • Communicate regularly with family members, caregivers, and other support systems, as appropriate., • Educate participants and families about available community, state, and federal resources and services., • Advocate for participant needs while promoting dignity, independence, and informed decision-making. Collaboration & Communication • Collaborate with internal staff, healthcare providers, community organizations, and social service agencies to coordinate participant care., • Participate in team meetings, case reviews, and professional development opportunities., • Maintain effective communication with supervisors regarding participant needs, service outcomes, and program updates., • Perform other duties as assigned to support program and organizational goals. QUALIFICATIONS Education • Associate's or Bachelor's degree in Social Work, Human Services, Psychology, Gerontology, or a related field preferred. Experience • Minimum of two years of experience working with older adults preferred., • Case management experience preferred., • Experience with community-based or grant-funded programs is a plus. Certifications/Licenses • Valid New Jersey driver's license with reliable transportation required., • Ability to successfully complete all required background checks., • Bilingual in English and Spanish required. CORE COMPETENCIES • Excellent verbal and written communication skills., • Strong interpersonal skills with the ability to build trust and rapport., • Collaborative team player who works effectively with internal and external partners., • Demonstrates cultural competence and sensitivity when working with diverse populations., • Strong problem-solving and critical-thinking abilities., • Excellent organizational and time management skills with the ability to manage multiple participants and priorities., • Maintains professionalism, confidentiality, and sound judgment. TECHNICAL SKILLS • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)., • Experience using electronic case management or client database systems., • Ability to accurately collect, track, and report program data., • Comfortable using virtual communication platforms and basic office technology. WORK ENVIRONMENT & PHYSICAL DEMANDS • Frequent travel within Bergen County to conduct participant home visits and attend meetings., • Ability to sit, stand, walk, bend, and lift up to 20 pounds., • Ability to enter and navigate participants' homes in a variety of environments., • Combination of office, community, and home-based work settings. WORK SCHEDULE • Employment Status: Part-Time, up to 25 hours per week, • Typically Monday through Friday during standard business hours, with flexibility based on participant needs and program requirements., • Occasional early morning, evening, or community event hours may be required for organizational events. COMPENSATION • Hourly Rate: $25.00-$30.00 per hour (or as determined by Bergen Family Center), • Compensation is commensurate with experience and qualifications., • This position is eligible for professional development and training opportunities.

Job Description Yonkers Center is confident that together we can achieve even the highest standards of skilled nursing. Apply today, we can't wait to meet you! 115 S Broadway, Yonkers, NY "JOIN OUR TEAM AT YONKERS CENTER" Schedule Full-Time - Day shift Occasional weekends and holidays as needed to support department operations. WHEN YOU WORK AT YONKERS CENTER AS A FOOD SERVICE DIRECTOR YOU CAN ENJOY Salary: $90-100k based on experience Direct Deposit Health Insurance Dental Insurance Vision Insurance Daily Pay- Work Today Get Paid Today! Paid Time Off Holiday Pay Food Service Director Yonkers Center for Nursing and Rehabilitation Yonkers, NY Lead Our Dietary Team and Make a Difference Every Day! Yonkers Center for Nursing and Rehabilitation is seeking an experienced, organized, and motivated Food Service Director to lead our Dietary Services Department. This leadership role is responsible for overseeing all food service operations, ensuring the highest standards of nutrition, food quality, resident satisfaction, regulatory compliance, and staff performance. If you are passionate about healthcare dining, team leadership, and delivering exceptional resident experiences, we encourage you to apply! Position Summary The Food Service Director is responsible for planning, organizing, directing, and supervising all aspects of the Dietary Department. This includes menu planning, food production, sanitation, budgeting, inventory management, regulatory compliance, and staff development while ensuring residents receive safe, nutritious, and appetizing meals that meet physician-prescribed dietary requirements. Key Responsibilities Direct the daily operations of the Dietary Services Department. Supervise, train, schedule, and evaluate cooks, dietary aides, and food service staff. Ensure all meals are prepared and served according to physician orders, therapeutic diets, and resident preferences. Maintain compliance with all federal, state, local, CMS, and Department of Health regulations. Develop and maintain departmental policies, procedures, and quality improvement initiatives. Monitor food preparation, portion control, meal presentation, and service quality. Manage departmental budgets, food costs, purchasing, inventory, and vendor relationships. Ensure proper sanitation, infection control, food storage, and kitchen safety procedures are consistently followed. Collaborate with the Registered Dietitian, Administrator, Nursing Department, and interdisciplinary team to meet residents' nutritional needs. Conduct routine kitchen inspections and implement corrective actions when necessary. Oversee staff orientation, training, performance evaluations, and continuing education. Maintain accurate records related to food temperatures, sanitation, purchasing, inventory, and regulatory compliance. Respond promptly to resident and family concerns regarding meal service. Qualifications Bachelor's degree in Food Service Management, Nutrition, Hospitality Management, or a related field preferred. Certified Dietary Manager (CDM) certification REQUIRED Minimum of 2–5 years in healthcare in food service management, preferably in a skilled nursing facility, rehabilitation center, hospital, or long-term care setting. Strong knowledge of therapeutic diets, food safety regulations, infection control, and CMS/Department of Health requirements. Experience with budgeting, purchasing, inventory management, and staff supervision. Excellent leadership, communication, organizational, and problem-solving skills. Ability to lead and motivate a diverse team in a fast-paced healthcare environment. Proficiency with Microsoft Office and dietary management software is preferred.

Job Description ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most by challenging norms and fixing the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7/365, and created an ER experience that focuses on what our pets and pet parents really need. We've done the same for our people (VEGgies), finding a way to say YES so they are empowered to achieve great things, grow in unexpected ways, and find a place where they truly belong. We're rethinking emergency care from every angle—from how we run our hospitals to how we support the people working inside them. That's where our headquarters team comes in. Whether building technology to make our hospitals more efficient, recruiting and growing incredible VEGgies, or bringing our brand to life through marketing, our VQ (VEG Headquarters) team makes it all possible—ensuring our hospitals and people have everything they need to help pets and their families. VEG is a 2025 and 2026 certified Great Place to Work®. THE JOB We're looking for an experienced and self-motivated Product Manager for our proprietary clinical software - a practice management system (PIMS), we've lovingly named "DogByte". In this role, you'll turn the needs of our hospitals, VEGgies, and patients into a clear product strategy and actionable roadmap. You will partner closely with Engineering, Design, Data, IT, Clinical, and Field Operations to build the product that our doctors, nurses, and hospital staff use every day to treat patients, save lives, and run our core business. You'll function as the senior PM on a product team focused on bridging the gap between key corporate initiatives and the needs of our frontline VEGgies everyday. Your work will help raise the standard of care, unlock efficiency in our hospitals, and make the VEG Experience even stronger for the people and pets who need us most. WHAT YOU'LL DO • Partner with veterinarians, nurses, and hospital staff to understand clinical workflows, translating their day-to-day pain points into clear product requirements., • Work with VQ stakeholders to build quarterly and yearly roadmaps that clearly communicate prioritization tradeoffs to the business., • Build strong relationships across Clinical, Field Operations, Customer Experience, Data, Growth, and VQ leadership to align product decisions with VEG strategic priorities., • Define and monitor key KPI that track the success of new initiatives and DogByte overall., • Collaborate with clinical and technical support teams to ensure new features land well in real hospital environments., • Write clear product specs, user stories, and acceptance criteria that define the key requirements for new features., • Collaborate closely with design and engineering through the entire research, design, development, and launch lifecycle of new features., • Drive discovery through customer interviews, usage data, and support insights, validating problems and solutions before committing engineering resources., • Participate in key sprint ceremonies to guide and support the product team in the execution of the roadmap. WHAT YOU NEED • Strong product management craft, with experience taking products from discovery through launch, adoption, measurement, and iteration., • Experience setting product strategy, building roadmaps, communicating tradeoffs, and connecting product decisions to customer, business, and operational outcomes., • Experience grounding product decisions in data, using quantitative insights, user research, and stakeholder context to measure impact and make thoughtful tradeoffs., • A track record of building trust with Product Development partners (Engineering, Design, Data) and cross-functional stakeholders., • Strong empathy for frontline users, customers, and operators, especially in complex, workflow-heavy environments where product changes need to be thoughtfully delivered for smooth adoption., • Practical fluency with modern AI product opportunities, including LLMs and RAG, and the judgment to identify where AI can create real value without chasing hype,, • Experience with clinical products (veterinary / human healthcare) and clinical stakeholders is a major plus. WHO YOU ARE • Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives, • Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments, • Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results, • Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU • Competitive Compensation Including $180,000 - $220,000 base salary + bonus + benefits., • Comprehensive health and wellness benefits that start on day one, and access to free therapy or counseling, • Paid parental leave, up to 12 weeks at 100% of regular salary, and offering inclusive fertility and family-building care for all types of families, • Unlimited PTO to use for vacation or sick days—however you need it!, • Generous employee referral program, so our awesome people can bring in more awesome people., • And the little (big) things, like casual office attire, ability to bring your fur baby to work, cool VEG swag, food in the fridge for when you're hungry and free lunches twice a week!!, • Company laptop and a monthly cell phone reimbursement BETTER TOGETHER: WHY IN-PERSON MATTERS AT VEG HQ Our hospitals thrive on in-person collaboration, and VQ is no different. Time in the office sparks stronger connections, meaningful conversations, and better results—all bringing our core values to life. We prioritize being present because our values are best achieved side by side. Plus, we make getting here easy with free parking and a shuttle from the White Plains Metro-North station. DEI At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

Job Description Job Title: Jr. Medical Billing Lead Reports to: National Billing Manager Supervises: Billing Specialists assigned to portfolio Position Summary The Jr. Medical Billing Lead owns the financial performance, claim quality, and client relationships for an assigned portfolio of medical billing clients. This role manages a smaller portfolio than the Senior Regional Medical Billing Leads while maintaining established performance standards within the assigned portfolio. The Jr. Medical Billing Lead also provides day-to-day direction and support to Billing Specialists assigned to those accounts and helps maintain service levels as new client volume grows. Key Performance Areas & Key Performance IndicatorsRevenue Performance (30%) • Own collections performance for the assigned client portfolio, including underpayments and appeals., • Work aged A/R based on revenue impact, prioritizing high-dollar balances and accounts at risk of timely filing., • Identify revenue leakage from missed charges, underpayments, and payer contract variances., • Escalate contract-level issues to the National Billing Manager., • Review payment posting and adjustment accuracy for assigned accounts.Claim Quality & Compliance (25%), • Drive first-pass claim acceptance through front-end edits, payer rule maintenance, and scrubber configuration., • Categorize denials by root cause and implement corrective action at the source rather than reworking claims individually., • Maintain compliance with payer requirements, coding standards, and applicable billing regulations for assigned accounts., • Escalate systemic compliance risks and high-dollar exposure to the National Billing Manager without delay.New Client Onboarding & Transition (15%), • Absorb newly onboarded accounts and bring them to steady-state billing performance., • Coordinate with implementation, credentialing, and coding teams to configure billing workflows for new accounts., • Validate payer setup, fee schedules, and claim configuration before first submission and go-live., • Document account-specific billing requirements and maintain accurate client records.Team Oversight & Quality Assurance (15%), • Audit a monthly sample of Billing Specialist work for accuracy and adherence to billing standards., • Provide day-to-day direction, training, and workflow support to assigned Billing Specialists., • Address performance gaps directly and escalate unresolved issues to the National Billing Manager., • Support onboarding and cross-training of new billing staff.Client Relationship Management (15%), • Lead scheduled client meetings for assigned accounts, with National Billing Manager support during initial account transitions and for escalated or at-risk accounts., • Deliver monthly performance reporting covering collections, denials, and A/R, including commentary on variances and corrective actions., • Resolve billing disputes with clients and payers promptly and document resolutions., • Escalate at-risk accounts to the National Billing Manager as soon as risk is identified.Minimum QualificationsEducation, • Bachelor’s degree in Accounting, Finance, Healthcare Administration, or a related field, or equivalent medical billing experience.Required Qualifications, • Minimum of three years of experience in medical billing or revenue cycle, including direct ownership of client accounts and A/R follow-up., • Working knowledge of CPT, ICD-10, and HCPCS coding., • Knowledge of payer adjudication rules, denial management, and applicable billing regulations., • Demonstrated ability to guide, train, and hold accountable a remote or geographically dispersed team., • Proficiency with billing software, clearinghouse platforms, and financial reporting tools., • Ability to interpret A/R aging, denial, and collections data and take appropriate action based on findings., • Ability to work independently and manage competing priorities across multiple client accounts.Competencies Revenue Cycle Knowledge: Understands the full revenue cycle from charge capture through payment posting and appeals, including how decisions at each stage affect downstream collections. Operations Knowledge: Demonstrates a thorough understanding of operational procedures and their impact on other departments. Acts as an expert resource for others. Compliance Knowledge: Demonstrates extensive understanding of general and department-specific regulations, including payer requirements and coding standards. Serves as a compliance resource for the team. Analytical Judgment: Interprets billing data to distinguish isolated errors from systemic issues and prioritizes work based on revenue impact rather than volume. Client Management: Maintains professional communication and positive client relationships. Communicates performance results and unfavorable information candidly and without delay. Team Development: Builds morale and fosters collaboration toward shared objectives. Provides direct, specific feedback and holds staff accountable to defined standards. Computer Skills: Demonstrates a strong understanding of technology used in billing operations and consistently identifies opportunities to improve efficiency through technology. Physical Requirements The physical demands described below are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Physical Strength: Ability to stand and/or sit for periods of time. May be required to walk, reach, lift, carry, and bend. Must be able to lift and/or move up to 10 lbs. and occasionally more than 10 lbs., • Finger Dexterity: Ability to perform small movements with the fingers, including typing, handling small objects, and similar activities., • Talking: Ability to accurately convey information verbally to clients and other employees., • Hearing: Ability to hear average or normal conversations and receive ordinary information., • Visual Abilities: Requires close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Employer reserves the right to change this job description at any time should business needs arise.

Job Description About Us At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence. Position Summary The Client Success Manager serves as the primary relationship owner for assigned physician and practice clients, ensuring a high-quality client experience, strong retention, and measurable operational success across the revenue cycle partnership. This role acts as the central bridge between clients and internal teams including billing, coding, authorizations, intake, and accounts receivable to ensure issues are addressed promptly, expectations are aligned, and client goals are translated into operational follow-through. The Client Success Manager is responsible for maintaining trust-based client relationships, driving proactive communication, managing escalations with professionalism and urgency, and identifying opportunities to improve client performance and long-term partnership value. This role requires strong healthcare acumen, professional presentation, sound judgment, executive-level communication, and the endurance to navigate complex client needs while maintaining internal accountability and service consistency. Key Responsibilities Client Relationship Management & Retention • Serve as the primary point of contact for assigned clients, building strong relationships with physicians, practice leaders, and administrative stakeholders, • Develop a strong understanding of each client's priorities, pain points, and success metrics to support retention and long-term partnership growth, • Conduct regular client meetings and business reviews to maintain alignment, reinforce value, and proactively address risks, • Identify signs of client dissatisfaction or service gaps early and coordinate action plans to protect retention Client Performance Oversight & Accountability • Monitor client performance across revenue cycle functions, including claim flow, collections trends, denials, AR concerns, and unresolved operational issues, • Translate operational performance into clear client-facing insights, action items, and priorities, • Drive accountability across internal teams by tracking commitments, deliverables, and next steps through resolution, • Support onboarding and stabilization for new or expanding client accounts Strategic Communication & Issue Resolution • Lead client communication related to service performance, operational updates, and escalations with confidence and professionalism, • Manage sensitive conversations with diplomacy, especially when addressing dissatisfaction, operational challenges, or shared accountability, • Prepare for and lead client meetings with clear agendas, status updates, and follow-up actions, • Ensure major concerns, decisions, and requests are documented clearly and communicated to the appropriate stakeholders Cross-Functional Collaboration • Partner closely with Billing, AR, Coding, Authorizations, Intake, and other teams to align client needs with operational execution, • Coordinate resolution of client-specific issues impacting reimbursement, reporting, denials, claims, or workflow continuity, • Advocate for the client internally while reinforcing realistic expectations and process discipline, • Collaborate with leadership on at-risk accounts, major escalations, and service improvement opportunities, • Identify recurring themes across accounts and partner cross-functionally to improve client outcomes and consistency Reporting, Insights & Continuous Improvement • Maintain visibility into account health, client sentiment, unresolved issues, and escalation trends across assigned accounts, • Provide leadership with clear updates on account status, retention risk, and service concerns, • Track recurring issues to identify root causes and opportunities for operational improvement, • Help standardize client success processes, communication cadences, and account management best practices Qualifications • 5+ years of experience in healthcare account management, client success, physician relations, revenue cycle, medical billing, or a related client-facing healthcare operations role, • Strong understanding of healthcare operations, preferably with exposure to revenue cycle, billing workflows, denials, collections, and reimbursement drivers, • Demonstrated ability to manage client relationships, navigate escalations, and drive cross-functional follow-through in a service environment, • Strong communication and interpersonal skills, with the ability to build trust and handle difficult conversations with professionalism and tact, • Highly organized, detail-oriented, and able to manage multiple priorities effectively, • Comfortable using reporting and operational data to support client discussions and internal accountability, • Resilient, composed, and growth-oriented, with the ability to perform well in high-pressure situations Preferred Qualifications • Experience in a medical billing company, RCM environment, or physician practice support setting, • Experience supporting physician clients, medical groups, or provider organizations in a relationship management or operational liaison role, • Working knowledge of payer behavior, denial trends, credentialing dependencies, and front-to-back revenue cycle operations, • Experience leading client meetings, business reviews, or performance discussions with external stakeholders, • Familiarity with healthcare reporting tools, EMRs, billing platforms, PowerBI and Microsoft Office Performance Metrics • Performance against client service goals and operational follow-through, • Client retention rate across assigned accounts, • Client satisfaction and relationship health, • Timeliness and effectiveness of issue resolution and escalation management, • Reduction in recurring client issues and preventable escalations, • Onboarding and stabilization success for new or transitioning accounts, • Accuracy and timeliness of account updates, risk reporting, and internal coordination Pay Range $85,000—$125,000 USD Benefits Alteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.

Job Description About Us At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence. Position Summary The Client Success Senior Manager provides leadership, oversight, and accountability across a portfolio of physician and practice clients managed through a team of Client Success Managers. This role is responsible for ensuring a high-quality client experience, strong retention, and consistent operational performance across the client success function. Acting as a senior bridge between clients, Client Success Managers, and internal operational teams, the Client Success Senior Manager ensures client priorities are appropriately escalated, aligned, and translated into coordinated action. The Client Success Senior Manager is responsible for managing and developing Client Success Managers, strengthening team execution, supporting high-priority client relationships, and driving consistency in communication, service delivery, and account management practices. This role requires strong healthcare and revenue cycle knowledge, people leadership capability, executive presence, sound judgment, and the ability to manage both team performance and complex client dynamics in a fast-paced environment. Key Responsibilities Team Leadership & People Management • Lead, coach, and develop a team of Client Success Managers, • Set clear expectations for client management, communication, escalation handling, and follow-through, • Provide regular feedback and performance management to ensure accountability and growth, • Support onboarding, training, and development of new Client Success Managers, • Monitor team capacity, account assignments, and coverage needs across the client portfolio Client Portfolio Oversight & Retention • Maintain oversight of the broader client portfolio, ensuring strong retention, relationship health, and service consistency across accounts, • Monitor account health, client sentiment, service risks, and retention concerns across the team's book of business, • Partner with Client Success Managers on at-risk accounts, complex client situations, and high-priority relationships, • Support strategic client conversations, business reviews, and executive-level meetings as needed Operational Accountability & Escalation Management • Oversee team execution against client service goals, internal follow-through, and resolution of client-impacting issues, • Ensure Client Success Managers are translating client concerns into actionable internal priorities and coordinating timely resolution, • Escalate material client risks, dissatisfaction trends, or performance breakdowns to leadership with clear context and recommendations Cross-Functional Leadership & Client Experience • Serve as a senior escalation point for client relationship issues and sensitive service concerns beyond the scope of the CSM, • Strengthen alignment between Client Success and internal teams to improve communication, responsiveness, and execution, • Advocate for client needs while reinforcing realistic expectations and operational consistency, • Identify recurring themes across accounts and partner cross-functionally to improve workflows and client experience Reporting, Performance Management & Continuous Improvement • Maintain visibility into team performance, account health, unresolved issues, escalation trends, and retention risk across the client portfolio, • Provide leadership with clear reporting on client success performance, account risk, major escalations, and team effectiveness, • Track trends across client accounts to identify root causes, operational gaps, and service improvement opportunities, • Help standardize client success processes, communication cadences, and account management expectations across the team Qualifications • 8+ years of experience in healthcare account management, client success, physician relations, revenue cycle, medical billing, or a related client-facing healthcare operations role, • 3+ years of experience leading people, managing client-facing teams, or overseeing cross-functional account performance in a healthcare services environment, • Strong understanding of healthcare operations, preferably with exposure to revenue cycle, billing workflows, denials, collections, and reimbursement drivers, • Demonstrated ability to lead teams, manage escalations, coach performance, and drive accountability across internal and external stakeholders, • Strong executive communication and interpersonal skills, with the ability to build trust, navigate difficult conversations, and represent the organization professionally, • Highly organized, detail-oriented, and able to manage competing priorities across both team leadership and client portfolio oversight, • Comfortable using reporting and operational data to assess account health, guide team performance, and support leadership decision-making, • Resilient, composed, and solutions-oriented, with the ability to perform effectively in high-pressure situations Preferred Qualifications • Experience in a medical billing company, RCM environment, or physician practice support setting, • Experience supporting physician clients, medical groups, or provider organizations in a relationship management or operational leadership role, • Working knowledge of payer behavior, denial trends, credentialing dependencies, and front-to-back revenue cycle operations, • Experience leading executive client meetings, business reviews, or high-risk account recovery efforts, • Familiarity with healthcare reporting tools, EMRs, billing platforms, PowerBI, and Microsoft Office Performance Metrics • Performance against client service goals and operational follow-through across the assigned team portfolio, • Client retention rate across accounts managed by the team, • Client satisfaction and relationship health across the broader book of business, • Timeliness and effectiveness of escalation management and service recovery efforts, • Reduction in recurring client issues and preventable escalations across accounts, • Onboarding, development, and performance of Client Success Managers, • Accuracy and timeliness of account updates, risk reporting, and team-wide internal coordination Pay Range $120,000—$165,000 USD Benefits Alteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.

CitiMed is a unique medical facility that provides exclusive healthcare amenities to our community. The range of medical and rehabilitative services offered has been specifically selected to treat traumatic injury patients. We provide a variety of health services including diagnostic and rehabilitation. Our vision directs the evolution of our practice, as we strive to improve our services to the community. All CitiMed offices are multilingual and staffed with individuals to make any experience pleasant. You can learn more about us at https://www.citimedny.com/. CitiMed is growing rapidly, and we are looking for many qualifying individuals to be a part of our team! With the support and hard work of all our employees, CitiMed continues to make its way down a successful road. CitiMed maintains a work culture that allows our team members to feel supported and confident in their work. We offer many learning opportunities with room for professional growth. If the responsibilities interest you and believe you have met the requirements, we strongly encourage you to apply! Job Description: We are looking for a detail-oriented and energetic Shift Supervisor to join our team at CitiMed. The Shift Supervisor serves as a key operational leader on the floor, working closely alongside the Clinic Manager to drive day-to-day performance. While this role reports directly to the Manager, the Supervisor is empowered to act as a collaborative partner helping execute strategy, lead staff, and proactively resolve issues without constant escalation. Detailed Responsibilities: • Deliver exceptional customer service to all patients, providers, physicians, and staff, modeling the standard expected of the entire team., • Partner with the Manager to plan, supervise, and manage all functions related to patient care staff within the facility, serving as the primary point of leadership during assigned shifts., • Lead by example with a roll-up-the-sleeves approach, stepping into any department as needed to maintain smooth operations and support staff., • Oversee and coordinate the day-to-day operations of corporate patient services, ensuring consistency and quality., • Identify opportunities to increase operational efficiency; collaborate with the Manager to develop, apply, and follow through on updated protocols that enhance patient flow and overall experience, • Analyze root causes of appointment wait times and work alongside the Manager, leadership, and providers to improve patient access and scheduling effectiveness., • Exercise sound judgment and independent decision-making to resolve scheduling and front desk issues in real time, escalating to the Manager when appropriate., • Communicate and monitor performance standards across the team; conduct fair and consistent evaluations in alignment with Manager expectations., • Lead regular team meetings to relay policy updates, procedural changes, and operational priorities; maintain open lines of communication between frontline staff and management., • Serve as the first point of escalation for complex patient complaints or inquiries related to scheduling and front desk operations, resolving issues and keeping the Manager informed., • Performs any clerical duty and task that is requested of his or her assistant/manager to improve provider productivity, patient care, and efficient office flow., • Other duties as required. Requirements: • Minimum 2 years of supervisory or managerial experience within a practice-level healthcare organization, with a demonstrated ability to lead teams, oversee daily operations, and drive performance in a clinical or administrative setting., • Demonstrated experience building, training, and developing teams, • Proficiency in using EHR systems, • Strong leadership and team management skills; ability to think critically and develop actionable solutions, • Excellent communication and interpersonal skills, • Ability to work independently, prioritize effectively, and multitask in a fast-paced environment Preferred Experience • Bachelor’s degree in healthcare management, Finance, or related field (or equivalent work experience) or applicable 3 years minimum experience in a practice level healthcare organization, • Minimum 2-5 years of Workers Compensation/No-Fault revenue cycle experience, • Understanding of NY regulations on Workers Compensation and No-Fault, • Knowledge of HIPAA guidelines and compliance We are looking for someone who is/can • A Fast learner, • Experience with Microsoft Excel, • Detailed Oriented, • Critical Thinker, • Work independently and efficiently, • Analyze and problem solve independently, • Has superb verbal and written communication skills, • Flexible and can adjust to different situations, • Work under pressure to meet productivity guidelines Hourly Rate/ Salary depends on experience.

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As we continue to expand and transform the primary care experience, we're looking for a Shift Lead (internally called Practice Coordinator) to join us in White Plains, NY on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! As a Practice Coordinator at One Medical in Mamaroneck, NY, you will be the onsite lead and support your practice team members in delivering the highest quality and best experience to our patients. You will be responsible for championing best practices with our patients and team members to ensure the practice runs smoothly with a focus on operational excellence, active daily management, scheduling, inventory management, and facilities management. The Practice Coordinator is the subject matter expert on workflows and processes and serves as the practice team's main point of contact for daily clinical operational oversight. You will motivate, support, and under direction of your Operations Manager, provide direction, and coach your teammates to ensure consistent high performance of the practice and support your team through change and growth. You are proficient in the art of customer-service, support roles, administrative work, and motivating a team or peers, especially through times of change. You are skilled in nuanced patient communication with an emphasis on consistent high quality patient-centered experiences, and foster open communication with team members. You are currently looking for your next opportunity to support and lead a team at an organization that is transforming healthcare. If this sounds like you, we would love to connect. What you'll likely work on: • Ensure operational readiness of the practice through regular team check ins, review of staffing, monitoring of task queues, adherence to standard work, and conducting end of month practice operations such as publishing shift schedules for both administrative and clinical team members, • Provide team support and leadership through training, coaching, and mentoring of team members and team recognition, • Drive performance improvement though active daily management, including office huddle facilitation and monitoring performance metrics, • Perform inventory management including ordering and receiving supplies, expiration tracking, waste minimization, and completing counts, • Support the financial health of the practice through office budget review and managing copay and revenue cycle, • Monitor and own Net Promoter Score (NPS) responses and respond to service recovery cases, escalating to the Operations Manager as needed, • In partnership with with Clinical Leadership and the Operations Manager, support quality health outcomes, patient safety, regulatory compliance, and implement improvement initiatives to manage population health, • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, and strong knowledge of billing and insurance, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectation, perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, and supporting facility, security, and IT requests as encountered, • Clinical duties may include providing best in class venipuncture services on a population ranging from pediatrics to geriatrics, and performing and assisting with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, and vitals What you'll need: • At least 1 year of experience in a supervisory or lead role in high touch customer service or patient facing healthcare, • Proven ability to foster strong, collaborative team-dynamics that ensure a supportive and engaged team culture, • Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams, • Strong written and verbal communication skills, • Successful completion of One Medical clinical training and state required education and/or certifications within first six months of employment (One Medical sponsored), • Relevant experience as a Medical Assistant or Phlebotomist preferred; those without experience are encouraged to apply (training is provided), • Proven track record of leading successful change management and process improvement efforts preferred, • Experience in healthcare, with a solid understanding of billing and insurance, is preferred Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods. One Medical is committed to fair and equitable compensation practices The range for this role is $28.00 - $31.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/ This is a full time role (40 hours/week) with 8 hour shifts generally taking place Monday-Friday between 7:30am-7:00pm based in-person with our team and patients at our office in White Plains, NY. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, • Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Reports to Manager of Unit Associates and works on Patient Care Units to perform clerical and receptionist duties related to the day-to-day operations of the Nursing Units. Are responsible for the coordination of unit activities such as admissions, discharges; patient transfers; unit and patient supplies and equipment. Assist in the coordination of patient flow and coordination of Patient Care Services under the Patient Care Manager of the designated unit. 1. Establish and maintain positive relationships with patients, visitors, and other employees. Interacts professionally, courteously, and appropriately with patients, visitors and other employees. Behaves in a manner consistent with maintaining and furthering a positive public perception of BronxCare Health System and its employee., 2. Contributes to and participates in the Performance/Quality Improvement activities of the assigned department. Contribution and participation includes data collection, analysis, implementation of and compliance with risk management and claims activities, support of and participation in Continuous Quality Improvement (CQI) teams, consistent adherence to the specific rules and regulations of the BronxCare Health System (a) Safety and Security Policies, (b) Risk Management: Incident and Occurrence Reporting, (c) Infection Control Policies and Procedures and (d) Patient and Customer Service, (e) Employee adherence to the Organization's Policy, Procedures and Regulations., 3. Attitude- Presents to patients/customers with appropriate attitude and appearance. Establishes and maintains positive relationships with patients, visitors and other employees. Behaves in a manner consistent with maintain and furthering a positive public perception of BLHC and its employees. Privacy- Respects patient/customer privacy. Maintains a secure and trusting work environment. Phone Etiquette- Demonstrates the ability to appropriately direct phone calls and requests to meet patient needs. Appearance-Maintains an appropriate professional appearance. Maintains working environment in a clean, safe, orderly manner. Customer Acknowledgement- Actively listens to patients acts in courteous, friendly, and helpful manner.Customer Education & Information- Provides service to patients/clients according to hospital standards. Keeps patients informed of work progress. Promotes/provides comfort while waiting. Call Lights/Patient Needs- Identifies and responds patient needs according to hospital standards.Customer Waiting- Provides service to patients according to hospital standards. Keeps patients informed of work progress and promotes/comfort while waiting.Customer Service & Information- Provides appropriate and timely information to patients. Demonstrates knowledge of dealing with difficult people., 4. Maintains security with computer access and demonstrates knowledge of HIPAA Regulations/Patient Confidentiality, 5. Identifies patients using two identifiers. Performs necessary functions to ensure quality of patient care, such as ensuring patients have appropriate ID bands., 6. Documents and reads back all verbal or telephone orders. Responsible for ordering all supplies using Keane system as directed., 7. Maintains admission and discharge log books on unit., 8. Demonstrates leadership ability to deal with ambiguity, change, and chaos in a dynamic environment of healthcare., 9. Attends Unit Associate meetings at least 6 times a year. Demonstrates the ability to learn on the spot and makes learning a part of the daily leadership behaviors exhibited., 10. Facilitates teamwork at all times, address issues and concerns with peers, subordinates and supervisor with a positive problem solving approach. Is approachable and cooperative., 11. Demonstrates a positive approach toward the organization in all contacts with patients, visitors, and co-workers., 12. Manages time effectively., 13. Demonstrates contribution to unit based programs and research strategies to monitor and continuously improve quality of patient care., 14. Demonstrates an understanding of the organizations fire/safety plan, emergency preparedness plan and patient safety goals. Participates in fire drills and emergency drills as per hospital policy., 15. Removes or reports broken or damaged equipment promptly. Checks alarm settings on call bell system and ensures they are audible., 16. Is cognizant of unit census and unit activity at all times., 17. Maintains unit inventory of stationary supplies-removes old forms and replaces with new ones., 18. Complies with uniform/dress code and grooming policy. Wears employee ID badge at all times., 19. Participates in on-going in-service and educational programs., 20. Complies with the organizational procedures with respect to absences, lateness, and timeliness of meal breaks., 21. Demonstrates an ability to discharge (Manually) and transfer patients on Allscripts system with accuracy and timely manner., 22. Demonstrates the ability to schedule patient appointments on Allscripts(Areas:5M,NICU ONLY), 23. Able to generate various reports on Allscripts system, 24. Able to replace laser printer cartridge, 25. Gives report to oncoming Unit Associate:a) Summary of daily activities b) Anticipated discharges, admissions and transfers c) Unit Census, patient scheduled for tests and location of patients off unit, 26. Identifies where medical records is at all times, 27. Patient SatisfactionWelcomes patient and family to unit, answers questions, orients to unit., 28. Responds quickly to call light and notifies health care provider, 29. Expedites patient flow by expediting cleaning of patient beds., 30. Maintains consistent communication with Admitting/Bed Board and Housekeeping to expedite patient movement around the units., 31. Maintains unit inventory of stationary supplies-removes old forms and replaces with new ones., 32. Demonstrates an ability to obtain and interpret information regarding the age-specific patient population cared for., 33. Demonstrates an ability to recognize growth and development issues for the age-specific patient group served., 34. Complies with the annual hospital required mandatory program designed to reinforce select competency and patient safety • Evidence of satisfactory job performance from previous employer and satisfactory references., • High School Diploma or Equivalency, • Microsoft Word and Excel, • Customer Service Skills, • Communication Skills and Professionalism

The Asian Health and Wellness Center (AHWC), located on Englewood Health's East Campus, provides culturally responsive health, wellness, education, and community programs for the Asian-American community. This is an opportunity to help build and shape a growing community-focused initiative dedicated to improving engagement within the Asian-American community. The Program Manager will have a meaningful role in developing programs, establishing partnerships, building participation, and creating measurable community impact and ability to assist with fundraising. The Englewood Health and Physician Network is seeking a highly organized, creative, business-minded program manager to lead the Center's programs and operations. These include program development, community outreach, local partnerships, marketing, fundraising support and budgeting. The ideal candidate will possess experience with community centers, healthcare and wellness programs, or nonprofit organizations. Familiarity with the Englewood community is strongly preferred. Demonstrated team leadership abilities, problem-solving, communication and organizational skills. Location: 930 Sylvan Avenue, Englewood Cliffs Status: Full Time Shift: Days Hours: 8am to 4pm or 9am to 5pm, may require evening hours Job Qualifications: • Five or more (5+) years of related experience preferred in community outreach., • Minimum of three (3) years of leadership experience preferred, • Experience developing, implementing, and evaluating community-based programs and services, • Ability to build and maintain relationships with community and hospital-based partners, • Proficiency with program analysis and improvement recommendations, • Experience with payroll and pay practices, • Strong cultural competency and interpersonal skills, • Bilingual - Korean or Mandarin fluency preferred Education Requirements: Bachelor's degree required; Master's degree preferred Englewood Health provides a minimum rate to comply with New Jersey Law. The rate of pay for each position will be determined based on a variety of factors including the candidate's relevant experience, qualifications, skills, etc. The minimum rate does not include bonuses/incentives, differential pay or other forms of compensation. In addition to the minimum rate, eligible employees may receive comprehensive benefits, including health insurance, retirement plans, paid time off, and other wellness resources. Pay Range: $70,000 - $95,000

The 61st Street Service Corporation, provides administrative and clinical support staff for ColumbiaDoctors. This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors' practices comprise an experienced group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties. Opportunity to grow as part of a Certified Medical Assistant Career Ladder! Job Summary: The Lead Certified Medical Assistant (LCMA) is an experienced Medical Assistant with strong collaboration and leadership skills. In this role, the incumbent will lead a collaborative team of CMA's by providing day-to-day guidance and mentorship. This role will work closely with providers across multiple specialties as well as with other clinical and administrative staff to deliver an exceptional patient experience that contributes to positive health outcomes for patients and a work culture in alignment with our values of Service-Oriented, Trust, Empathy, Safety, Inclusion, and Communication. Job Responsibilities: • Greet and interact with patients, visitors, vendors, and all faculty and staff., • Prepare patients for their visit including:, • Pre-visit organization of information required for an efficient in-office experience, performing patient escort and rooming functions (taking vital signs, medication reconciliation, accurate documentation of chief complaint, updating history as requested, updating EMR (Epic) as required)., • Assisting patients as needed with walking, dressing, collecting and processing specimens and point of care testing, preparing for exam, etc. Serving as a chaperone in the exam room as requested., • Assisting physicians with examinations, procedures, and department-specific therapies that does not require medical judgement or decision making., • Performing phlebotomy duties and point-of-care tests such as urinalysis and pregnancy tests., • Preparing and labeling collected specimens and ensuring timely delivery of specimens to appropriate designation., • Ensuring that proper labs are drawn and documented via Epic. Assisting in troubleshooting missing labs from Epic as instructed by supervisor., • Entering orders in Epic as required., • Notifying physicians and nurses of emergencies and performing first aid., • May remove sutures or staples under the supervision of a physician or other appropriately licensed person, provided that the patient is evaluated, at a minimum, immediately before the procedure by an appropriately licensed professional., • Open sterile packages, under the continuous and direct supervision of an appropriately licensed and credentialed individual., • CMAs may insert items into an autoclave and may remove sealed packages from an autoclave; the CMA must, however, be under supervision once opening the sealed package of autoclaved instruments (like opening a "sterile package")., • Managing and tracking the patient flow from arrival until exam room departure using an EMR system, including welcoming and informing patients of any delays., • Serving as a liaison between physicians and other individuals such as patients., • Preparing and maintaining medical charts., • Copying and mailing requests for medical records., • Performing additional check-out functions such as scheduling, referrals, and additional tasks as needed. CMAs cannot perform: • Set up or manipulate any sterile field., • Perform pre-procedural preparation/disinfection (setting up a sterile field). Perform additional specialty-specific duties as assigned and based on clinical operational needs. Other duties as assigned. • Please note: In some practices and based on operational need, the CMA may be required to perform full scope of front desk duties in conjunction with or in lieu of CMA duties (e.g., check-in, pre-registration, appointment scheduling and related follow-up). Administrative AND/OR Role-Specific Duties • Assist Supervisor and/or Manager with daily staffing schedules, time off requests, same day absences, etc. Help to ensure adequate coverage and address any related issues as directed., • Serve as a Preceptor for new and existing staff. Mentor CMAs by sharing knowledge, expertise, and demonstrating and reinforcing department values and patient care mission., • Identify areas for improvement in clinic operations and recommend alternative procedures, actions, or sources of information to resolve issues., • Work collaboratively with front- and back-end support team and providers to ensure that patient satisfaction and protocol standards are met., • Support communication of organizational initiatives, changes, or other issues as needed. Provide feedback to management on adoption and understanding. Serve as an advocate for team when needed., • Participate in debriefing and quality improvement practices to ensure quality patient care. Bring safety and quality events, concerns, and needs to debriefs/safety huddles. Collaborate with team members on quality-related projects., • Increase transparency, encourage event reporting, and advance the safety culture by participating in and facilitating safety huddles, patient safety activities, culture reinforcement, and shared learning., • Assist with onboarding and training of new or less experienced CMAs. Share knowledge and offer guidance/mentorship to facilitate team collaboration and a supportive environment., • Contribute ideas for improving practice workflows to team members, providers, and management. Job Qualifications • High school graduate or equivalency and graduated from an accredited Medical Assistant program, plus specialized certifications as needed., • CMA must be certified by a credentialing body., • A minimum of 3 years' experience in a medical assistant role., • Current BCLS/AED certification required., • Demonstrated proficiency and/or understanding of EMR systems., • Prior experience in front desk support and/or workflows., • Candidate must demonstrate strong aptitude for detail, flexibility, adaptation to change, and ability to work independently., • Demonstrated proficiency with OSHA standards, including disposal of biohazard waste., • Must demonstrate strong organizational and problem-solving skills. Ability to perform across multi- disciplinary and/or specialty areas while maintaining high productivity and a professional and service- oriented demeanor., • Ability to work with a variety of individuals and groups in a constructive and respectful manner while appreciating the unique contributions of an inclusive workforce that brings together the talents of people across multiple identities., • Strong commitment to fostering diversity and equity., • Must have excellent communication skills, interpersonal skills, and a strong ability to deescalate stressful situations., • Must be an engaged team member, demonstrating collaboration, inclusion, reliability, punctuality, and adaptability to new and changing situations., • Basic proficiency in computer skills including, but not limited to, Electronic Health Systems, Microsoft Excel, Microsoft Word, email systems, etc., • Must be a motivated individual with a positive mindset and exceptional work ethic., • Will provide coverage as requested throughout practices (multiple sites and flexible schedule)., • Associate degree or additional academic coursework preferred., • Multi-specialty experience in a high-volume setting preferred., • Prior Epic experience preferred., • Prior experience in a training or senior CMA role preferred. Hourly Rate Ranges: $26.68 - $37.02 Note: Our salary offers will fall within these ranges based on a variety of factors, including but not limited to experience, skill set, training and education. 61st Street Service Corporation At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive comprehensive Benefit package to eligible employees; including Healthcare and various other benefits including Paid Time off to promote a healthy lifestyle. We are an equal employment opportunity employer and we adhere to all requirements of all applicable federal, state, and local civil rights laws.

We're building a world of health around every individual shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger helping to simplify health care one person, one family and one community at a time. Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system and their personal health care by improving access, lowering costs, and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our Staff Pharmacists play a critical role in cultivating a culture of excellence in their pharmacy by acting as a role model for all, demonstrating genuine care, and setting the bar for the pharmacy team. As a Staff Pharmacist, you play a critical role at the forefront of delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. In addition to supporting the Pharmacy Manager in leading and directing the pharmacy team, you are accountable for supporting the management, oversight, and operation of all aspects within your pharmacy. The Staff Pharmacist's responsibilities include, but are not limited to: • Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices, • Taking direction from the Pharmacy Manager and overseeing the pharmacy as their proxy during bench shifts without overlap, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members and providing feedback about pharmacy team performance to the Pharmacy Manager as needed, • Assumes Pharmacy Manager's day-to-day duties when serving as the only or the primary pharmacist-on-duty, • Supporting safe and accurate prescription fulfillment by followingand directing the pharmacy team to followpharmacy workflow procedures and utilizing the safety guardrails at every workstation, • Contributing to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient's total healthcare team, and proactively resolving insurance and/or medication issues, • Proactively offering and delivering immunizations to keep patients healthy; engaging and supporting Pharmacy Technicians to learn to immunize, • Supporting the effective management of pharmacy inventory by followingand coaching the pharmacy team to followall inventory best practices, with a special focus on protecting cold chain products for our patients and our business, • Partnering with the Pharmacy Manager to ensure pharmacy operations are compliant with the appropriate state Board of Pharmacy regulations at all times; escalating issues or concerns to the Pharmacy Manager and/or Rx DL for timely resolution if/as needed, • Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; supporting the Pharmacy Manager by writing the pharmacy schedule if/as directed, • Maintaining relevant clinical and technical skills for the job as the industry evolves (including but not limited to company-required trainings and CMEs); actively seeking opportunities to expand knowledge to better support patients, • Supporting access to care and helping to improve patient outcomes through pharmacist delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, Hormonal Contraception, etc.) where permissible; empowers the pharmacy team to provide holistic care at every step in the patient care journey, • Understanding and complying with all relevant federal and state laws, regulations, professional standards, and ethical principles; complying with CVS Health policies and procedures to help support patient safety and complying with controlled substance dispensing and recordkeeping, to protect patient privacy and security, and to maintain a safe and inclusive workplace for our colleagues Required Qualifications: • Active Pharmacist License in the state where the Store is located, • Active National Provider Identifier (NPI), • Not on the DEA Excluded Parties list Essential Functions: • Regular and predictable attendance, including nights and weekends, • Ability to complete required training within designated timeframe, • Attention and Focus:, • Ability to concentrate on a task over a period of time, • Ability to pivot quickly from one task to another to meet patient and business needs, • Ability to confirm prescription information and label accuracy, ensuring patient safety, • Customer Service and Team Orientation:, • Actively look for ways to help people, and do so in a friendly manner, • Notice and understand patients' reactions, and respond appropriately, • Communication Skills:, • Use and understand verbal and written communication to interact with patients and colleagues, • Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times, • Mathematical Reasoning:, • Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription, • Issue Resolution:, • Identifying challenging patient or colleague interactions and choosing the best course of action when faced with multiple options, • Physical Demands:, • Be mobile and remain upright for extended periods of time, • Lift, scan, and bag items, • Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items, • Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm, • Extend hand(s) and arm(s) multiple directions to place, move, or lift items, • Control precision; quickly adjust machines to exact positions, • Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist, • Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts, • Occasionally lift of up to 20 lbs. and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs. and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects., • Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately, • Have the ability to receive detailed information through oral communication, • Any additional tasks as directed by Supervisor or Manager Preferred Qualifications: • 1-2 years of related work experience in a pharmacy, retail, medical, or customer service setting, • Ability to work in other locations across the market as business needs require Anticipated Weekly Hours: 40 Time Type: Full time Pay Range: The typical pay range for this role is: $60.00 - $76.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. The HR Generalist Employee Relations & Talent Operations serves as a key member of the Human Resources team, supporting employee relations, performance management, talent acquisition, onboarding, and organizational development initiatives. This position partners with managers and employees to address workplace concerns, support investigations, guide performance management processes, and ensure the consistent application of HR policies and practices. The role also supports talent acquisition efforts, onboarding operations, and strategic HR projects designed to strengthen organizational effectiveness and employee engagement. The ideal candidate is a strong communicator and writer with demonstrated experience in employee relations, workplace investigations, progressive discipline, performance management, and talent acquisition. This individual exercises sound judgment, attention to detail, critical thinking, and the ability to identify and address HR risks proactively. Essential Duties and Responsibilities Employee Relations & Performance Management • Partner with managers and supervisors to address employee performance, conduct, attendance, and workplace concerns., • Review and provide guidance on performance improvement plans (PIPs), corrective actions, written warnings, and performance evaluations to ensure clarity, objectivity, consistency, and alignment with organizational standards., • Assist managers in developing measurable performance expectations utilizing SMART goals and best practices in performance management., • Conduct workplace investigations involving employee complaints, policy violations, workplace conflicts, and other employee relations matters; prepare investigation summaries, findings, and recommendations., • Support conflict resolution efforts and provide guidance to managers regarding employee relations concerns and supervisory practices., • Identify potential employee relations risks and recommend appropriate interventions and corrective actions., • Ensure compliance with organizational policies, employment laws, and HR best practices., • Participate in employee relations trend analysis and recommend process improvements to strengthen employee engagement, retention, and workplace culture. Talent Acquisition & Workforce Planning • Lead and support full-cycle recruitment activities, including vacancy intake, job postings, candidate screening, interview coordination, and offer processes utilizing ADP Workforce Now., • Partner with hiring managers to develop effective recruitment strategies and build talent pipelines for critical and hard-to-fill positions., • Review job descriptions for accuracy, compliance, and alignment with organizational needs and competencies., • Conduct candidate screenings and provide hiring recommendations based on qualifications, experience, and organizational fit., • Coordinate and participate in career fairs, recruitment events, networking opportunities, and community outreach initiatives., • Track and analyze recruitment metrics, including vacancies, time-to-fill, source effectiveness, and recruitment outcomes, providing recommendations to improve results., • Develop and maintain relationships with community organizations, educational institutions, and workforce development partners to support recruitment efforts. Onboarding, Compliance & Talent Operations • Support onboarding processes to ensure a positive and compliant new hire experience., • Conduct and facilitate New Employee Orientation and related onboarding activities., • Review and quality-check onboarding documentation, ensuring completion of all required pre-employment and onboarding requirements., • Coordinate background screening, credential verification, and compliance-related onboarding activities., • Ensure accuracy and integrity of employee records and HR documentation within ADP Workforce Now and other HR systems., • Conduct periodic audits of employee files, onboarding records, and HR data to ensure compliance and quality standards. Organizational Projects & HR Operations • Participate in organizational initiatives related to performance management, employee engagement, retention, job description development, and process improvement., • Assist with implementation and administration of performance management programs and other talent management initiatives., • Support HR reporting, workforce analytics, and data management activities by compiling and analyzing HR-related information., • Contribute to the development and continuous improvement of HR policies, procedures, forms, and tools., • Assist with compensation, benefits, and HRIS-related projects as assigned., • Recommend and implement process improvements that enhance efficiency, service delivery, compliance, and employee experience. Cross-Functional Collaboration • Collaborate closely with HR leadership and team members to ensure consistent application of HR practices across employee relations, talent acquisition, onboarding, and compliance functions., • Serve as a resource to managers and staff regarding HR policies, procedures, and best practices., • Provide support and guidance on employee relations matters, investigations, workforce planning activities, and organizational initiatives., • Participate in special projects and other duties as assigned. Required • Bachelor's degree required, preferably in Human Resources, Business Administration, Public Administration, Organizational Leadership, or related field., • Minimum of 3 years of progressive Human Resources experience., • Demonstrated experience in employee relations, workplace investigations, performance management, and recruitment., • Experience reviewing and drafting performance improvement plans, disciplinary documentation, and other employee relations correspondence., • Strong knowledge of progressive discipline principles and performance management practices., • Excellent written communication skills with the ability to prepare clear, objective, and professional documentation., • Strong critical thinking, problem-solving, and analytical skills., • Experience advising managers regarding employee performance and employee relations concerns., • Proficiency with HRIS systems, preferably ADP Workforce Now., • Advanced proficiency in Microsoft Office Suite, particularly Outlook, Word, Excel, and PowerPoint. Preferred • SHRM-CP, SHRM-SCP, PHR, or SPHR certification., • Experience within nonprofit, healthcare, behavioral health, social services, or community-based organizations., • Experience supporting HR projects related to performance management, employee engagement, retention, compensation, or organizational development., • Experience using workforce metrics and analytics to support decision-making. Core Competencies • Employee Relations & Investigations, • Performance Management & Progressive Discipline, • Business Writing & Documentation, • Critical Thinking & Judgment, • Manager Coaching & Consultation, • Talent Acquisition & Workforce Planning, • Project Management, • Compliance & Risk Mitigation, • HRIS & Data Management, • Communication & Relationship Building, • Confidentiality & Professionalism, • Continuous Improvement PHYSICAL REQUIREMENTS • Ability to use a computer for prolonged periods., • Ability to occasionally lift and/or move up to 10 pounds., • Ability to stand, walk, or sit for long periods of time., • Ability to bend and retrieve objects and/or documents., • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation. BronxWorks is an equal opportunity employer committed to an inclusive workplace. We consider qualified applicants without regard to any characteristics protected by applicable federal, state, or local law. Reasonable accommodations are available to applicants with disabilities and other legally protected needs. To request an accommodation during the application process, please contact hrbenefits@bronxworks.org.

State of Location: New York Position Summary: This role is ideal for an experienced accounting professional who thrives in a fast-paced environment and wants to play a meaningful role in financial reporting, balance sheet governance, internal controls, and audit readiness. The Senior Accountant will own key areas of the monthly close process, prepare and analyze complex reconciliations, support external audits, contribute to acquisition accounting, get exposure to strategic partnerships and drive continuous process improvements. This position offers exposure to leadership, technical accounting matters, and strategic initiatives, providing a clear path for growth into future accounting leadership roles. Candidates should have a strong foundation in U.S. GAAP, account reconciliations, financial reporting, and process improvement, with healthcare and public accounting experience considered a plus. Job Description: Reports To: Senior Manager Technical Accounting Department: Accounting & Finance Location: Remote We are seeking a highly motivated Senior Accountant to join our growing Accounting & Finance team. This role will support technical accounting research, financial reporting, key areas of the monthly close process, annual audit support, acquisition-related activities, and continuous process improvement initiatives. The position plays an important role in maintaining the integrity of the Company's financial reporting and control environment while supporting a rapidly growing organization. The ideal candidate combines a strong foundation in U.S. GAAP with a practical, detail-oriented approach and a desire to expand beyond traditional close responsibilities. This role offers exposure to technical accounting, financial reporting, mergers and acquisitions, strategic partnerships, internal controls, ERP initiatives, and finance transformation projects, providing a clear path for growth into future accounting leadership opportunities. Technical Accounting & Strategic Projects • Assist with technical accounting research and implementation of new accounting standards., • Support accounting analyses for complex non-routine transactions, including acquisition accounting, strategic partnerships (joint ventures), lease accounting, debt modifications, intercompany legal entity transactions, and other U.S. GAAP matters., • Prepare subsidiary, lender, contractual, and other ad hoc financial reporting packages as needed., • Partner with accounting leadership in ERP, reporting, automation, and process improvement initiatives., • Cross-functionally collaborate with Finance, Operations, Legal, Payroll, Revenue Cycle, and other business teams to support key initiatives and improve end-to-end financial processes. Financial Close & Reporting • Own assigned aspects of the monthly, quarterly, and annual close process., • Prepare and review complex account analyses and maintain complete, audit-ready supporting schedules., • Support annual financial statement preparation, footnote disclosures, and audit documentation., • Research, resolve, and document reconciling items and accounting discrepancies., • Support and develop a scalable COSO-aligned internal control environment through documentation, monitoring, and process improvement that strengthen financial reporting quality. Required • Bachelor's degree in accounting or finance., • 3+ years of progressive corporate accounting or public accounting experience, • Strong knowledge of U.S. GAAP and financial reporting., • Experience with month-end close, account reconciliations, and financial analysis., • Advanced Excel skills and strong analytical capabilities., • Excellent organizational, communication, and problem-solving skills. Preferred • CPA or CPA candidate., • Big 4 / regional firm background is a major plus, • Experience with Workday, Adaptive Planning, or similar ERP and reporting systems., • Exposure to mergers/acquisitions and joint ventures/equity accounting., • Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes., • Empowering Values: Live by values that prioritize teamwork, growth, and serving others., • Professional Investment: Reimbursement for annual CPA license fees, continuing education (CPE), and professional development courses., • Work-Life Integration: Flexible hybrid/remote schedule within a collaborative, supportive finance team. Compensation Range: $95,000 - $120,000 per year. • This position is also eligible for a bonus. Full Benefits in Your First 30 Days: • Medical, dental, vision insurance, • 401k with company matching contribution, • Disability & life insurance, • Pet insurance discounts for your fur babies, • Paid parental leave and maternity leave, • Gym and wellness discounts, • Free mental health + financial services, • Generous PTO Program & 6 paid holidays annually

Job Description To support operational excellence, staff well-being, regulatory compliance, and patient safety within a high-volume, 24-7 Emergency and Critical Care service, this position will provide complementary leadership coverage alongside the existing LVT Manager of ECC. The addition of a second manager will expand leadership capacity for proactive oversight, improve our responsiveness to staff and clinical needs, and strengthen leadership presence and operational consistency across all shifts. Structured overlap between ECC managers, including scheduled collaboration on Wednesdays, will facilitate continuity of projects, coordinated decision-making, and alignment of departmental priorities, and allow management to spend more time on the floor. Duties and Responsibilities:Purpose and Contributions of the Position Through this role, the AMC ECC Nursing Services will: • Deliver exemplary, coordinated nursing and technical patient care aligned with AMC's mission and core values., • Partner with ECC team members and medical staff to continuously improve the quality and safety of patient care within the department and across AMC., • Provide exceptional internal and external customer service in all interactions., • Support and lead quality assurance and quality improvement initiatives within ECC services., • Ensure staffing levels and operational workflows appropriately support patient care demands. Major strategic responsibilities and challenges, • Promote and model the mission, values, and professional standards of the Animal Medical Center., • Assist in the development, planning, and implementation of short- and long-term departmental goals, including staff and departmental Key Performance Indicators (KPIs)., • Serve as a client and patient advocate, ensuring clear communication and efficient operations from the perspective of pets and their families., • Collaborate with the LVT Director of ECC, LVT Manager of ECC, and clinical staff to develop, evaluate, and improve policies, protocols, and quality standards for ECC nursing and technical services, ensuring compliance with national standards and state regulatory requirements., • Optimize patient flow and throughput across the Emergency Service and Intensive Care Unit., • Lead initiatives supporting ICU and Emergency Service nursing care while proactively addressing workload balance, staff wellness, and burnout mitigation., • Provide feedback and consultation to the ECC Director regarding nursing service performance, operational challenges, and personnel concerns., • Foster strong interdisciplinary collaboration among nursing services, veterinarians, and other departments, • Work closely with section heads and medical staff to support clinical excellence and organizational goals., • Serve as a visible role model for professionalism, teamwork, and institutional commitment; act as ambassador for ECC within the hospital as an ambassador for the institution within the larger veterinary community. Major operational responsibilities and challenges, • Plan, coordinate, and oversee day-to-day nursing and technical operations within the Intensive Care Unit and Emergency Service., • Develop and maintain ECC support staff schedules, utilizing real-time problem-solving to ensure appropriate coverage and operational continuity., • Assist with payroll as needed, • Serve as a working supervisor, providing direct clinical support as an LVT approximately 60% of the time, delivering patient care while mentoring and coaching staff in real time., • Monitor and support the consistent delivery of high-quality nursing and technical care., • Facilitate weekly staff forums to promote open communication, collaborative problem-solving, and continuous improvement., • Oversee ordering, maintenance, and inventory management for patient care equipment, medications, instruments, and supplies, ensuring readiness and compliance with sterilization and maintenance standards., • Evaluate equipment needs and provide recommendations for capital and supply purchases to support efficiency and patient care improvements., • Coordinate nursing and technical care processes from patient admission through discharge to ensure efficient and high-quality care delivery., • Lead, mentor, and evaluate ECC staff, ensuring appropriate scheduling, time management, and regulatory compliance., • Participate in recruitment, interviewing, and selection of ECC support staff., • In collaboration with the LVT Director of ECC, support orientation, training, and continuing education initiatives for ECC nursing staff and regional LVTs and assistants., • Address and assist in resolving service, quality, and workplace concerns raised by staff, clients, or through reporting systems such as Navex., • Support the development and implementation of departmental policies and procedural protocols to enhance quality and safety., • Assist in responsible management of departmental financial resources, including verification of charge capture, appropriate resource utilization, and monitoring of supplies and staffing allocations., • Participate in committees and complete additional departmental or institutional projects as assigned. Essential Qualifications • Ability to lead inpatient and outpatient veterinary nursing teams in a progressive specialty hospital environment., • Excellent organizational skills, • Abiility to communicate clearly and constructively in both written and verbal formats and utilize common elements of Microsoft office suite., • Confidence in working collaboratively within multidisciplinary teams, committees, and workgroups., • Mastery of ECC technical skills, with ability to instruct others., • Competence in the delivery of meaningful and constructive performance feedback., • Ability to maintain situational awareness and clinical prioritization in a fast-paced emergency environment, balancing multiple responsibilities while maintaining attention to detail and patient safety. Education and Experience:, • NYS veterinary technician's license, • Bachelor's Degree and/or VTS preferred., • Minimum of 5 years of experience as an LVT in a veterinary specialty environment, with high proficiency in respectful patient handling, monitoring, supportive therapy, treatments, and advanced nursing procedures, • Minimum of 2 years of experience in a veterinary leadership/supervisory capacity, with exceptional capacity to communicate professionally and effectively with clients, colleagues, and referring veterinarians., • Proven ability to lead veterinary clinical and technical staff in a healthcare environment, • Bachelor's Degree preferred Reports to: Director of Emergency and Critical Care Benefits • Competitive salary, • Generous sign-on bonus, • Four-day work week, • Comprehensive benefits including health insurance with medical, dental, and vision benefits, • Very generous paid time off, paid continuing education time-off and stipend, • 403-b retirement plan with employer contribution., • School loan debt forgiveness opportunity as a non-profit hospital, • Non-corporate practice with no pressure for percentage pay, • Collegial work with colleagues in a non-competitive structure with strong teaching and mentoring opportunities as well as opportunities for research 4 week repeating schedule: • Week 1: 1 pm – 10 pm Wed – Sat, • Week 2: 9 am – 6 pm Tues - Friday, • Week 3: 1 pm – 10 pm Wed - Sat, • Week 4: 9 am – 6 pm Wed - Sat Pay Range $80,000—$100,000 USD Excellence in veterinary medicine since 1910. AMC Offers: A Commitment to Lifelong Learning: Founded in 1910, the Schwarzman Animal Medical Center is the world's largest veterinary teaching hospital, offering compassionate, collaborative, and cutting-edge veterinary care. Our commitment to innovation has led to the creation of one of the most advanced veterinary facilities in the world. State-of-the-Art Facilities: AMC just completed a major expansion and renovation. This project transformed the hospital's entire 83,000-square-foot space into a state-of-the-art facility unlike any other. Highlights include: A brand-new full floor surgical center, 1.5 Tesla Philips MRI (the exclusive high field MRI for small animals in NYC), 64-slice spiral CT scanner, Electroencephalography (EEG), Elekta Versa HD Linear Accelerator, In-house Laboratory, Ultrasound, Echocardiogram, and Mobile Cone Beam CT A multidisciplinary team of 140+ veterinarians across 20+ specialties: With over 20 specialties and services under one roof, our departments frequently work together to deliver the highest quality of patient care in the veterinary field. Our dynamic array of specialists means that we are the go-to place for complex cases. A Hospital in the heart of NYC: AMC is located in Manhattan, surrounded by leading research and teaching institutions such as Cornell University College of Veterinary Medicine, Weill Cornell Medical School, and NYU. Collaborative research opportunities abound, and our strong focus on education ensures a rewarding career for those passionate about mentoring and advancing veterinary medicine.

Job Description MONTICELLOAM, LLC and its affiliates ("Monticello") is a real estate and asset-based lender providing asset management and comprehensive capital solutions for healthcare, multifamily, and commercial real estate assets throughout the US. We are seeking motivated, collaborative professionals who bring creativity, compassion, and a strong work ethic to a dynamic team environment. We are looking for a property manager for an apartment building located in Westchester County, NY. Key Responsibilities: • Oversee the day-to-day operations of an assigned multifamily property in Westchester County, ensuring it is well-maintained, compliant, and operating within budget., • Serve as the primary point of contact for residents, responding promptly to inquiries, concerns, and service requests to drive resident satisfaction and retention., • Collect rent, manage delinquencies, and enforce lease terms, coordinating collections and any eviction proceedings with legal counsel as needed., • Prepare and manage the property's annual operating budget; monitor income and expenses and report variances to ownership and asset management., • Coordinate and supervise on-site staff and third-party vendors for maintenance, repairs, landscaping, and capital improvement projects., • Conduct regular property inspections to identify maintenance needs, safety issues, and opportunities to enhance property value., • Ensure compliance with all applicable federal, state, and local housing regulations, including Fair Housing requirements., • Maintain accurate records and prepare timely operational and financial reports for ownership and asset management. Minimum Qualifications: • Minimum of 4 years of experience in residential property management, preferably multifamily., • Proficiency with Yardi property management software., • Working knowledge of Fair Housing laws and applicable federal, state, and local housing regulations., • Demonstrated financial acumen, including experience preparing operating budgets, managing rent collections, and producing financial reports., • High school diploma or equivalent required; bachelor's degree in real estate, business, or a related field preferred., • Strong communication, interpersonal, and conflict-resolution skills, with a resident-first service orientation., • Proficiency with Microsoft Office (Word, Excel, and Outlook)., • Ability to manage competing priorities and work independently on-site., • Valid driver's license and reliable transportation., • Bilingual (English/Spanish) a plus. At Monticello, we believe that finding creative solutions for our clients comes from the collaboration of people with diverse backgrounds and perspectives. We strive to build an inclusive work environment that celebrates differences and empowers all individuals with opportunities to channel their entrepreneurial spirit. Monticello is an EEO employer. Monticello offers a competitive base salary and bonus. The base salary range for this position in New York City is $100,000 to $130,000/year. The specific compensation that will be offered is based on an understanding of the hired candidates' qualifications at the time of hire.

Essen Healthcare is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state's most vulnerable and underserved residents. Founded in 1999, we've grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women's health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it. We're looking for talented, motivated individuals to join our growing team. Whether you're a medical provider, administrator, or operations professional, there's a career here for you. Join us in making a real difference in the health of our community. Essen Healthcare is currently seeking a full-time eClinicalworks Application Manager. The Clinical Application Manager works in conjunction with the VP Of IT Applications as part of a team to support and maintain the clinical information system and enterprise application. This role will collaborate with medical, billing, and operational leaders to standardize, streamline, and optimize clinical workflows to meet the strategic goals of the organization. The Application Support Manager serves in the EMR Department and works in our Bronx Administrative office in New York City. The Clinical Application Manager will be responsible for supporting the following areas: • Managing Enterprise Clinical Applications and EMR, • IT Operations & Implementation, • Interdepartmental IT frameworks, processes, and procedures, • Growth & Expansion, • Acts as a subject matter expert and advocate for the EMR application supported, requiring depth and breadth in their knowledge of the business, technologies, and integration with other clinical applications, • Monitoring and managing the project resources, scope and timeline, • Provides technical oversight and direction to eClinicalworks onshore/offshore EMR team, • Identify and access user needs to provide effective solution and support in a proactive manner that meet the business requirements, • Effectively communicates to 3rd party vendors on the business requirements and drives the solution to closure, • Provides technical support to business users and engages vendor as appropriate to effectively address the issues in a timely manner, • Ensures clinical workflows are properly developed, tested, and implemented in production to drive business outcomes, • Develop and document clinical workflows, configure features and functions in EMR and help support training the business capabilities to end users, • Effectively manages and support the systems integration (Lab, Imaging etc.) with EMR, • Participates and leads in the review and testing of major releases and upgrades, evaluating new functionality and master file changes for new features including training and support, • Serves as EMR steward and liaison between clinical users, technical teams and vendors to ensure that technical delivery aligns with strategic direction, • Leads monthly EMR meetings with clinical and operations team, • Lead change by influencing and educating business, IT and partners, • Assist users in developing best practices and optimization goals and ensure the system is providing the improved and desired level of patient care, • Provide end user Tier II Support, • Identify areas of improvements for existing systems and new opportunities that will drive value to the business and support the organizational goals in a broader sense., • Frequently travels from location to location within the healthcare system to complete gap analysis., • Supports end users with at-the-elbow go-live support, post-live refresher, optimization, new hire, and skills-enhancement training, • Bachelor's degree, • Minimum 2-4 years experience managing and support EMR, • Proficient with the full Microsoft Office 365 Suite of applications (e.g., Word, Excel, PowerPoint, Project, Outlook, Teams, SharePoint, Visio, etc.), • Able to demonstrate strong communication skills when interacting with all levels of the organization., • Working knowledge of relevant operational and clinical workflows., • eClinical works experience required, • Extensive knowledge in business functions especially in community health or urgent care or hospital settings, • Strong analytical and sense of urgency required, • Ability to establish and maintain positive relationship with business users, technical team, and partners Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.

VIVO Infusion is seeking a dedicated and compassionate Medical Assistant/Clinical Service Specialist to join our team at our Harrison and Valhalla clinic locations! In this position, you will play a crucial role in our clinical operations by providing essential support to our medical team, patients, and the infusion center! As a Medical Assistant and Clinic Service Specialist, you will be responsible for welcoming patients, assisting medical staff, and delivering safe, compassionate care in accordance with all external and internal guidelines and regulations. We are looking for a Medical Assistant with prior administrative experience, strong initiative, and the ability to work independently. This location will require working on some days when no patients are scheduled, working alone to support administrative functions, and intake medical deliveries as needed. Compensation: • Pay Range: $25.00 - $27.00 Benefits: • 401K with Match up to 4%, • Employee Referral Bonus - Varies by position referred Employment Type, Schedule, FLSA Status: • Per Diem - Up to 20 hours/week, must work a minimum of 1 shift each month to stay active., • Saturdays | 8:00am - 6:00pm, • Weekdays as needed, • FLSA Status: Non-Exempt Reports to: Clinical Operations Manager Location: • 2 Westchester Park DR, STE 101A, White Plains, NY 10604, • 400 Columbus AVE, STE 105, Second Floor-S BLDG, Valhalla, NY 10595 Primary Responsibilities: • Performs a variety of patient care activities rendering quality patients in accordance with standards of practice., • Room clinic patients in person or virtually and update patient chart with the required information, • Communicate pertinent patient data to providers and nurses to ensure quality and continuity of patient care, • Provide administrative and front-end support: Greet patients, assist with scheduling, manage phone calls (incoming and outgoing), and process payments., • Oversees and ensures efficient turnover of exam rooms, • Assist provider in the exam room as requested, • Collect, prepare, and submit ordered patient lab specimens as directed., • Assist Patient Services team as needed to obtain prior authorizations for prescribed treatments and documents., • Triage patient phone calls and messages and document them appropriately, • Orders and manages supplies under the direction of manager, • Disinfect and stock the exam rooms., • Assist in obtaining records required for the patient's chart, • Demonstrate effective communication skills, reporting patient issues as needed throughout the treatment day., • Follow company policies and CDC guidelines for infection control. Secondary responsibilities: • Assist with proper handling and storage of hazardous materials., • Maintain confidentiality of all company and patient records. Adhere to HIPPA., • Communicates schedule changes to the team and assists with rescheduling patients., • Manages incoming mail and deliveries. Qualifications: Education and Experience • High school graduate or equivalent, required., • Medical Assistant Certification, preferred, • CPR/BLS, required prior to start date., • 1 year of experience working within a clinical environment, required., • 1 year in an administrative, patient-facing, or customer service role, required., • Phlebotomy and lab processing skills, preferred. Skills • Self-motivated with the ability to work independently as needed., • Must possess outstanding communication and interpersonal skills with ability to communicate professionally and effectively with other staff members, patients and physicians., • Must possess computer skills for electronic recordkeeping., • Able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. WORK ENVIRONMENT & PHYSICAL DEMANDS: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly exposed to work near moving mechanical parts (medical equipment and machinery). The employees may be exposed to fumes or airborne particles and toxic or caustic chemicals. The noise level in the work environment is usually moderate. Specific vision abilities required by this job include close vision, color differentiation, distance vision, peripheral vision, depth perception and ability to adjust focus. While performing the duties of this job, the employee is required to stand; walk and talk, hear and smell. Requires excellent visual acuity and manual dexterity. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. He/she is frequently required to sit; stoop, kneel, bend, crouch, or crawl. The employee may be required to use safety equipment, PPE (personal protective equipment) that may include but not be limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment. Who We Are: The Vivo Infusion team is focused on providing patients with the highest quality of care in a comfortable, safe, and convenient setting! Vivo is a national company with locations in 15 states, providing opportunities for growth and advancement as well as competitive benefits that support what matters most to you. Our highly trained medical professionals are dedicated to delivering a safe, comfortable, and affordable solution for our patients. We offer an array of advanced therapeutics and provide personalized care for every patient. We are passionate about providing high-quality patient care, relationships with our referring Providers, and nurturing our company culture! Vivo Infusion has received The Gold Seal of Approval from The Joint Commission. The Joint Commission Gold Seal of Approval is a nationally recognized distinction voluntarily earned by a select set of healthcare providers. An organization that achieves The Gold Seal of Approval shows its commitment to holding itself accountable to a high bar for quality and safety for those they serve.

The Office Manager supports the daily administrative and operational functions of the HomePlus program, ensuring the efficient management of program records, financial processes, office operations, and compliance requirements. Key Responsibilities • Provide administrative support to the Program Director and Residence Managers., • Manage program inventory and order office and program supplies., • Coordinate furniture purchases for Bronx program apartments., • Process monthly rent check submissions and CAB payments for tenants., • Maintain and update records within the YARDI system., • Create, update, and maintain program forms and administrative documents., • Maintain tenant files, apartment records, and sublease documentation., • Prepare required internal and external monthly reports., • Process invoices, check requests, and other financial documentation., • Perform other related duties as assigned. Required Qualifications • Strong computer, written, and verbal communication skills., • Excellent organizational, time-management, and administrative skills with strong attention to detail., • Ability to work independently, prioritize multiple tasks, and meet deadlines in a fast-paced environment., • Proficiency in Microsoft Office, including Word and Excel, is required., • Ability to maintain confidentiality, exercise sound judgment, and interact professionally with staff, clients, and external partners. Preferred Qualifications • BA preferred. Bilingual in Spanish preferred Working Conditions Primarily office-based with frequent use of computers and standard office equipment. The position works closely with staff, tenants, and community partners in a supportive housing environment serving formerly homeless individuals, including those with mental health and substance use challenges. Occasional travel between program locations may be required. The ability to manage multiple priorities and respond professionally to sensitive situations is essential. Schedule Full-time, 37.5 hours per week Monday - Friday 8:30am - 5:00pm Benefits • Competitive health and dental plans, with coverage available for your spouse, domestic partner, and dependents, • Minimum of 3 weeks paid vacation, 12 paid holidays, plus additional paid sick and personal time, • 403(b) retirement plan with BRC matching contributions, • Tuition assistance and a variety of career development and training opportunities, • Flexible Spending Accounts (FSAs) for healthcare, transit, and childcare expenses, • Free resources for legal, financial, and personal support

Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state's most vulnerable and underserved residents. Founded in 1999, we've grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women's health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it. We're looking for talented, motivated individuals to join our growing team. Whether you're a medical provider, administrator, or operations professional, there's a career here for you. Join us in making a real difference in the health of our community. The Care Manager for the Care Management Programs (APCM, PIN, CHI, BHI, and CCM) is driven by the need for strategic oversight of care coordination efforts. The Care Manager will provide leadership and supervision to care coordinators responsible for managing patient-centered care plans, ensuring program goals are achieved. This role is vital for maintaining high-quality care, improving patient outcomes, and ensuring compliance with regulatory standards across all care management programs. Oversight of Care Coordination: • Provide leadership and direction to care coordinators responsible for patient-centered care plans., • Review care coordinators' activities to ensure compliance with established protocols and regulatory requirements., • Monitor the quality and effectiveness of care coordination to ensure alignment with program goals. Team Leadership and Supervision: • Hire, train, and mentor care coordinators, fostering professional development and accountability., • Conduct regular performance evaluations and provide feedback to improve team effectiveness. Program Oversight: Oversee operations for APCM, PIN, CHI, BHI, and CCM programs, ensuring integration across care management initiatives. Monitor program metrics and outcomes, implementing changes to improve performance and patient satisfaction. Patient Engagement and Advocacy: Ensure care coordinators are effectively engaging patients and addressing barriers to care. Advocate for the integration of community and behavioral health resources into care plans. APCM (Advanced Primary Care Management): Oversee care management strategies to support patients with chronic conditions, ensuring preventive measures and care plans are executed. PIN (Principal Illness Navigation): Guide care coordinators in managing navigation of complex illnesses, ensuring timely referrals and interventions. CHI (Community Health Integration): Ensure care coordinators collaborate with community organizations to address social determinants of health, such as housing, food security, and transportation. BHI (Behavioral Health Integration): Supervise the integration of behavioral health services into care plans, ensuring collaboration between mental health providers and care coordinators. CCM (Chronic Care Management): Oversee the management of chronic care plans, ensuring care coordinators effectively track and document patient progress. Quality Assurance and Compliance Educational Qualifications: Bachelor's Degree in Healthcare Administration or Bachelor's Degree in Nursing (BSN) or Associate Degree in Nursing (ADN) or International Medical Graduate, or a related field (required) Professional Skills: Strong leadership and supervisory skills with the ability to mentor and guide care coordinators. Expertise in program evaluation, quality improvement, and process optimization. Knowledge of healthcare regulations, including Medicare, Medicaid, and HIPAA compliance. Preferred Certifications: Case Manager Certification (CCM). Certification in Population Health Management or Behavioral Health Integration. Key Competencies: • Familiarity with care management software, data analytics, and population health tools., • Strong documentation skills and attention to detail for compliance and reporting. Pay Rate $65,000.00- $.70,000.00 Annually Location: 1371 Seabury ave, Bronx New York Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.

Are you a transformational nursing leader passionate about clinical excellence, patient safety, staff engagement, and professional nursing practice? We are seeking an experienced Director of Medical-Surgical Nursing to lead our Medical-Surgical services and advance our commitment to exceptional patient care, quality outcomes, and nursing excellence. This leader will inspire teams, foster a culture of accountability and collaboration, and drive strategic initiatives that support organizational goals and Pathway to Excellence principles. The Director of Medical-Surgical Nursing provides strategic, operational, and clinical leadership for the Medical-Surgical service line. This position is responsible for overseeing daily operations, quality and patient safety initiatives, regulatory compliance, financial stewardship, workforce development, and employee engagement while ensuring exceptional patient outcomes. The Director collaborates with interdisciplinary leaders to achieve organizational goals through evidence-based practice, innovation, and continuous performance improvement. • Provide leadership for Medical-Surgical nursing operations., • Promote evidence-based nursing practice and clinical excellence., • Ensure safe, high-quality patient care and regulatory compliance., • Monitor quality metrics and develop action plans to improve outcomes., • Lead initiatives focused on patient safety, infection prevention, fall reduction, pressure injury prevention, and medication safety., • Direct daily operations of the Medical-Surgical departments., • Manage staffing, scheduling, productivity, and resource utilization., • Collaborate with nursing leaders to ensure safe staffing practices., • Develop and implement strategic departmental goals aligned with organizational priorities., • Ensure compliance with CMS Conditions of Participation, Joint Commission standards, state and federal regulations., • Lead readiness efforts for accreditation and regulatory surveys., • Utilize data to improve quality outcomes and patient experience., • Develop and manage departmental operating and capital budgets., • Monitor labor productivity and expense management., • Identify opportunities for cost savings while maintaining quality patient care., • Recruit, mentor, coach, and retain nursing leaders and staff., • Foster a culture of accountability, collaboration, and professional growth., • Support succession planning and leadership development., • Promote specialty certification and continuing education., • Lead initiatives to improve patient satisfaction and engagement., • Address service recovery opportunities and promote patient-centered care., • Bachelor's Degree in Nursing (BSN) required, • Master's Degree in Nursing, Healthcare Administration, or related field required, • DNP or PhD preferred, • Current Registered Nurse (RN) license, • BLS certification required, • Minimum of five years progressive nursing leadership experience., • Previous Director or Manager experience in an acute care Medical-Surgical environment preferred., • Demonstrated experience leading quality improvement initiatives and regulatory readiness., • Experience with budgeting, staffing, workforce planning, and performance improvement., • ANCC Nurse Executive Certification (NE-BC or NEA-BC), • Medical-Surgical Nursing Certification (MEDSURG-BC), • Lean Six Sigma or Quality Improvement certification preferred We are looking for a leader who demonstrates: • Exceptional leadership and communication skills, • Strong critical thinking and decision-making abilities, • Strategic and systems thinking, • Commitment to nursing excellence and evidence-based practice, • Ability to build highly engaged teams, • Passion for mentoring future nursing leaders, • Experience leading organizational change

Brand: TeamVision Location: Bronx, NY, US, 10461 Position: Full-Time Total Rewards: Benefits/Incentive Information Metro Optics has provided superior patient care in our community and we are committed to hiring team members who are dedicated to ensuring excellent vision care is provided to every patient. Our practice fosters a work culture which supports teamwork and builds upon the skills and talents of our employees. We value individuals of integrity who are positive, dependable, and flexible in their work. In return we provide a positive and supportive work culture, offer tremendous incentive opportunities, and support professional development. Our Practice strives to improve quality of life for our patients each day by providing the finest in eye care, expert optical professionals, and an inviting environment. We provide a wide range of vision care services including full-scope optometric patient care, ocular disease management, routine comprehensive eye exams, refractive services, Vision Therapy, and more. Our Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone. Our Practice is a part of TeamVision, a Management Service Organization within EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses. Together, we provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in our community. JOB DESCRIPTION GENERAL FUNCTION This role supports the practice by coordinating the daily administration of doctors, visitors, and patients within the local practice. This position ensures an unsurpassed patient experience by seamlessly linking the doctor and other practice functions together. This role supports establishing the practice as the premier destination for all vision needs within the community. MAJOR DUTIES & RESPONSIBILITIES Greets patients without delay. Promptly answers the telephone in a friendly and courteous manner. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone. Keeps patient appointments on schedule by notifying doctor/provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays. Facilitates reminder calls to patients for appointment confirmation and order pickup notification. Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims. Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies. Protects patients' rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA. Determines both medical and vision insurance eligibility in accordance with patients current plan coverage. Ensures all office systems are maintained. Maintains a safe working environment for all team members and patients. Maintains operations by following policies and procedures, reporting needed changes. Contributes to team effort by accomplishing related tasks as needed. Works weekends and evenings in support of the business needs (varies by location). Adheres to attendance and daily time keeping requirements. Adheres to all company policies and procedures. Consistently maintains proper dress code. Performs other administrative responsibilities as assinged by Practice Manager or as business needs. BASIC QUALIFICATIONS High School graduate or equivalent 2+ years of office experience in a healthcare setting Strong customer service skills (internal and external) Strong communicator and listener Problem solving ability Organization skills PREFERRED QUALIFICATIONS Familiarity with in-store technology, such as point-of-sale, patient record systems, and other software applications Basic knowledge of services, products, vision insurance plans/coverage and office operations Strong interpersonal skills Pay Range: 20.36 - 26.37 This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 or email EmployeeRelations@luxotticaretail.com We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. Nearest Major Market: Bronx Nearest Secondary Market: New York City Job Segment: Patient Care, Ophthalmic, Optometry, Nursing, Medical, Healthcare

The Assistant Manager will support a team of home-based providers (NPs, PAs, physicians) focused on value-based primary care for older adults. While serving as the lead day-to-day operations coordinator for patient scheduling logistics, ensuring high-quality customer service, and achieving performance targets. This role involves supervising staff, analyzing metrics, and implementing best practices to enhance team productivity and customer satisfaction. This position is ideal for individuals looking to make a meaningful impact in the healthcare field while working in a supportive team environment. You'll be part of an organization that has demonstrated over 25 years of commitment to innovating healthcare delivery for underserved communities, with opportunities to grow alongside our rapidly expanding multispecialty medical group. Administrative Leadership: Leading and coaching a team of non-clinical staff members to align priorities with the program's goals. Teams with management oversight include Call Center Agents, Scheduling Coordinators, DME Coordinators, and Front Desk Associates. Provide guidance, training, and support to ensure performance standards are met. Staff Management: Conducting performance reviews, managing human resource topics, and fostering a culture of innovation and open dialogue within the organization. Track key performance indicators (KPIs) and analyze call metrics and referrals to identity areas of improvement and drive results. Quality Assurance: Review quality dashboards, coaching on encounter documentation, standard work protocols, and using data-driven tools to improve patient outcome and service experience. Conduct regular audits of calls and provide constructive feedback to team members to enhance service quality. Patient Interaction: Lead team addressing escalated patient-customer inquiries and complaints, ensuring timely resolution and satisfaction. Reporting: Assist in preparing performance reports for management, highlighting trends and recommendations for improvement. Other Duties: Projects or tasks assigned by House Calls Management Program Management & Strategy: Participates in strategic planning, program development, and budget management. Fosters collaboration across clinical operations, IT, and finance teams. Program Development: Participating in leadership teams to enhance the care model through various projects, and establishing partnerships with healthcare providers, insurance companies, and technology vendors. Master's degree in business management and/or Health Care Administration is preferred. 5-6 years in a supervisory or management role Experience planning, implementing and executing large scale projects Experience with managing Remote Staff Familiarity with Electronic Health Records (EHR) Previous experience in Call Center, scheduling logistics, social services, or Front Desk Operations Skills & Competencies Bilingual: Fluent in Spanish and English (Preferred) Excellent communication and public speaking skills Knowledge of community resources and services in New York City Strong organizational and time management skills Cultural sensitivity and ability to work with diverse, underserved populations Proficiency in motivational interviewing and health coaching techniques Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.

Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state's most vulnerable and underserved residents. Founded in 1999, we've grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women's health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it. We're looking for talented, motivated individuals to join our growing team. Whether you're a medical provider, administrator, or operations professional, there's a career here for you. Join us in making a real difference in the health of our community. NYREACH is seeking a highly organized, articulate, and relationship-driven Senior Manager of Partnership Management & Account Oversight to serve as the primary point of contact for NYREACH's Social Care Network relationships and key vendor partnerships. This role will manage day-to-day communication, performance tracking, regulatory updates, issue resolution, and operational follow-up with NYREACH's Lead SCN partners, including SOMOS, PHS, and SIPPS, as well as vendor partners such as Epicured and Medmo. The Senior Manager will ensure that NYREACH remains aligned with SCN requirements, vendor expectations, program deliverables, reporting obligations, and compliance standards. This person must be a strong communicator, a self-starter, highly organized, and able to think through problems quickly and comprehensively. SCN Relationship Management • Serve as NYREACH's primary day-to-day contact for Lead SCN partners, including SOMOS, PHS, and SIPPS., • Maintain strong working relationships with SCN representatives, operational leads, compliance teams, and program contacts., • Stay current on SCN-specific requirements, operational updates, workflow changes, reporting expectations, and regulatory guidance., • Track and communicate changes in SCN processes to NYREACH leadership and program teams., • Coordinate follow-up on referrals, service delivery issues, eligibility questions, documentation gaps, and partner escalations., • Ensure NYREACH's internal operations remain aligned with each SCN's expectations and contractual requirements. Metrics, Reporting & Regulatory Oversight • Develop and maintain SCN-focused dashboards, trackers, and reporting tools to monitor program performance., • Track key metrics, including referrals received, members contacted, services initiated, services completed, pending cases, closed-loop referrals, documentation status, and outstanding issues., • Monitor compliance-related requirements, including documentation timelines, audit readiness, reporting deadlines, and service verification., • Work with program managers to identify performance gaps and develop timely corrective action plans., • Prepare regular updates for NYREACH leadership on SCN performance, vendor performance, operational risks, and compliance status., • Ensure metrics are accurate, organized, and ready for review by internal leadership, SCNs, funders, or auditors. Vendor Oversight • Serve as the account manager for NYREACH's vendor partners, including Epicured, Medmo, and other contracted service providers., • Monitor vendor performance against contract expectations, service timelines, quality standards, and compliance requirements., • Ensure vendors remain current with applicable SCN, Medicaid, documentation, privacy, reporting, and audit requirements., • Coordinate with vendors to resolve service delivery issues, member complaints, missed deliveries, scheduling problems, documentation gaps, or billing discrepancies., • Support vendor audit preparation and ensure required documents, reports, and corrective actions are completed timely., • Track vendor deliverables and escalate concerns to NYREACH leadership when performance, compliance, or service quality issues arise. Program Oversight & Compliance • Work closely with each NYREACH program manager and the Director of NYREACH to share metrics, identify operational issues, and support program improvement., • Ensure programs are operating in alignment with SCN requirements, vendor agreements, internal policies, and nonprofit compliance standards., • Support internal quality reviews to confirm documentation, referrals, service delivery, and follow-up activities are complete and accurate., • Help develop workflows, tools, and checklists to improve consistency across programs., • Support audit readiness by maintaining organized records, reports, vendor files, meeting notes, and compliance documentation., • Identify operational risks early and recommend practical solutions to address them., • Bachelor's degree required; Master's degree preferred in business, healthcare administration, public health, nonprofit management, or related field., • Experience in account management, business development, or partner management preferably within healthcare, managed care, or mission-driven organizations, • Experience in contract monitoring, vendor management, or performance-based partner oversight., • Experience tracking metrics, preparing reports, and managing operational follow-up across multiple stakeholders., • Understanding of social determinants of health, Medicaid populations, care coordination, and community-based service delivery., • Excellent relationship-building and account management skills., • Highly articulate, professional, and comfortable communicating with senior leaders, partners, vendors, and program staff., • Strong organizational skills with the ability to manage multiple accounts, deadlines, deliverables, and follow-up items at once., • Excel skills, including trackers, dashboards, pivot tables, data review, and performance reporting., • Excellent problem-solving skills with the ability to think through issues quickly, clearly, and comprehensively., • Self-starter with strong follow-through and sound judgment., • Detail-oriented with a strong understanding of compliance, documentation, and audit readiness., • Ability to translate regulations, partner updates, and operational changes into clear action steps for internal teams., • Comfortable working in a fast-moving environment with evolving requirements., • Strong written and verbal communication skills., • Familiarity with NYS 1115 Waiver, Social Care Networks, Medicaid managed care, or value-based care programs., • Experience with vendor management, contract monitoring, or partner performance oversight., • Experience in healthcare, nonprofit operations, account management, managed care, Medicaid programs, community-based services, or vendor oversight., • Experience using referral platforms, care coordination systems, or CRM-style tracking tools., • Bilingual English/Spanish preferred but not required. The successful Senior Manager will keep NYREACH organized, responsive, and compliant across all SCN and vendor relationships. This person will know what each SCN requires, what each vendor owes, what each program manager needs to report, and where operational risks need immediate attention. Essen Health Care is proud to be an equal opportunity employer, and we seek candidates who desire to work

The manager will oversee the Pathology Office Manager, Pathology Supervisor, and Chief Cytotechnologist. Full Time Anatomic Pathology Operations ManagerAllied Search Partners is back by two decades of healthcare staffing excellence. Job Summary: The Anatomic Pathology Operations Manager is responsib

Sign-On Bonus: $20,000 Job Overview A leading healthcare organization is seeking an experienced Anatomic Pathology Operations Manager to oversee the daily clinical, technical, and administrative operations of its Anatomic Pathology and Histology services.

CenterLight Healthcare PACE is seeking an experienced Administrative Care Manager to coordinate day-to-day interdisciplinary operations, oversee participant care processes, and drive operational excellence across the PACE center. Partner with site leadership and department managers to optimize workf

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As we continue to expand and transform the primary care experience, we're looking for a Practice Coordinator to join us in White Plains, NY on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need to get and stay healthy! As a Practice Coordinator at One Medical in Mamaroneck, NY, you will be the onsite lead and support your practice team members in delivering the highest quality and best experience to our patients. You will be responsible for championing best practices with our patients and team members to ensure the practice runs smoothly with a focus on operational excellence, active daily management, scheduling, inventory management, and facilities management. The Practice Coordinator is the subject matter expert on workflows and processes and serves as the practice team's main point of contact for daily clinical operational oversight. You will motivate, support, and under direction of your Operations Manager, provide direction, and coach your teammates to ensure consistent high performance of the practice and support your team through change and growth. You are proficient in the art of customer-service, support roles, administrative work, and motivating a team or peers, especially through times of change. You are skilled in nuanced patient communication with an emphasis on consistent high quality patient-centered experiences, and foster open communication with team members. You are currently looking for your next opportunity to support and lead a team at an organization that is transforming healthcare. If this sounds like you, we would love to connect. What you'll likely work on: • Ensure operational readiness of the practice through regular team check ins, review of staffing, monitoring of task queues, adherence to standard work, and conducting end of month practice operations such as publishing shift schedules for both administrative and clinical team members, • Provide team support and leadership through training, coaching, and mentoring of team members and team recognition, • Drive performance improvement though active daily management, including office huddle facilitation and monitoring performance metrics, • Perform inventory management including ordering and receiving supplies, expiration tracking, waste minimization, and completing counts, • Support the financial health of the practice through office budget review and managing copay and revenue cycle, • Monitor and own Net Promoter Score (NPS) responses and respond to service recovery cases, escalating to the Operations Manager as needed, • In partnership with with Clinical Leadership and the Operations Manager, support quality health outcomes, patient safety, regulatory compliance, and implement improvement initiatives to manage population health, • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, and strong knowledge of billing and insurance, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectation, perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, and supporting facility, security, and IT requests as encountered, • Clinical duties may include providing best in class venipuncture services on a population ranging from pediatrics to geriatrics, and performing and assisting with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals What you'll need: • At least 1 year of experience in a supervisory or lead role in high touch customer service or patient facing healthcare, • Proven ability to foster strong, collaborative team-dynamics that ensure a supportive and engaged team culture, • Experience working on collaborative, diverse and feedback-driven multi-disciplinary teams, • Strong written and verbal communication skills, • Successful completion of One Medical clinical training and state required education and/or certifications within first six months of employment (One Medical sponsored), • Relevant experience as a Medical Assistant or Phlebotomist preferred; those without experience are encouraged to apply (training is provided), • Proven track record of leading successful change management and process improvement efforts preferred, • Experience in healthcare, with a solid understanding of billing and insurance, is preferred Physical Demands: Mostly sedentary work duties require exerting up to ten pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time, but may involve walking or standing for brief periods. One Medical is committed to fair and equitable compensation practices The range for this role is $28.00 - $31.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/ This is a full time role (40 hours/week) with 8 hour shifts generally taking place Monday-Friday between 7:30am-7:00pm based in-person with our team and patients at our office in White Plains, NY. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, • Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Job Description Job Description: Patient Accounts Supervisor Fulltime Day Shift M-F 8am-4pm Salary Range- $70,000-$102,000 (based on experience) Position Summary The Patient Accounts Supervisor oversees, coordinates, and manages the daily operations of third-party billing and collections. This role compiles and analyzes statistical data to measure staff performance, manage accounts receivable, and track progress toward financial targets. The supervisor identifies trends and recommends process improvements to enhance workflows, expand staff training, advance productivity, and meet department goals. Additionally, this position provides technical guidance and assistance to Revenue Cycle staff on complex billing, payment, and follow-up activities. Essential Functions and Responsibilities • Understands and adheres to organizational performance standards, policies, and professional behaviors., • Ensures accounts are billed and followed up on accurately, timely, and in a compliant manner., • Resolves routine questions and problems posed by support staff, referring complex issues to the Manager., • Assists in updating policies and procedures. Develops and implements processes, procedures, and controls to identify and address discrepancies in third-party payments., • Compiles and organizes weekly statistical data related to staff productivity and quality. Identifies and communicates performance trends to the management team., • Manages and participates in staff performance discussions as requested by the Manager., • Assists with developing and conducting training for department-specific applications and staff., • Maintains training materials, job aides, competencies, and training records for all staff to manage individual performance., • Keeps abreast of all billing and reimbursement regulations and standards to ensure compliance with changes issued by governmental agencies and third-party payers., • Shares industry knowledge with staff through verbal and written communication. Ensures managed care contract terms and conditions are strictly adhered to by support staff and contracted parties., • Leads and participates in payer meetings to communicate and resolve complex billing and reimbursement issues., • Assists the Manager in preparing materials in advance for leadership meetings., • Monitors the performance of outside agencies, including reconciling inventories and invoices., • Troubleshoots and acts as a point of escalation for issues arising from external vendor partnerships., • Recruits and trains new personnel. Assists the Manager with employee evaluations and performance counseling when needed., • Prepares departmental and ad-hoc reports as requested., • Participates in special projects as directed by leadership., • Keeps the Manager and Director informed regarding the operational status of the department., • Develops and submits departmental goals and objectives as required by the Division Administrator., • Attends and participates in educational programs or activities to maintain a current level of healthcare industry expertise., • Supervises and controls all billing processes submitted to third-party agencies., • Reviews, completes, and prepares the Medicare Credit Balance Report on a quarterly basis., • Reviews pre-collection reports and assists with the preparation of accounts transitioning to bad debt for outside collection agencies., • Reviews trial balance reports to monitor staff performance and account adjustments., • Ensures strict compliance with all corporate financial assistance policies and regulations., • Performs all other related duties as assigned. Education & Experience Requirements • Education: High School Graduate or GED required. Associate Degree in Business, Healthcare Administration, or Accounting from an accredited college preferred., • Experience: Minimum of three years of prior experience in healthcare patient accounts., • Industry Knowledge: Strong understanding of hospital billing, insurance reimbursement models, and third-party billing regulations., • Technical Skills: Ability to use standard office equipment and proficiency with healthcare computer systems and billing terminals. Knowledge of medical terminology is helpful but not mandatory., • Certification: Completion of the Healthcare Business Insights (HBI) one-time certification course is required during the onboarding period and must be completed prior to the official start date.

Job DescriptionSupervisor, Patient AccountsRole Summary Are you an analytical revenue cycle leader with a talent for optimizing team performance and maximizing financial outcomes? We are seeking a highly organized and detail-oriented Supervisor of Patient Accounts to guide, coordinate, and oversee our daily third-party billing and collections operations. In this essential leadership role, you will bridge the gap between technical data and daily operations by compiling statistical metrics, tracking accounts receivable, and identifying trends to drive continuous process improvements. Acting as a trusted technical resource, you will provide critical mentorship and guidance to our revenue cycle staff on complex billing and insurance follow-up workflows. If you want a role that balances operational excellence with team leadership in a compliance-driven, supportive environment, we invite you to advance your career with us! Duties & ResponsibilitiesDaily Operations & Staff Guidance Operational Oversight: Supervise and control daily billing and collections functions for all third-party and governmental agencies, ensuring accuracy, timeliness, and regulatory compliance. Technical Guidance: Act as the primary escalation point, providing technical guidance and hands-on assistance to revenue cycle staff tackling complex billing errors, unpaid claims, and intensive follow-up activities. Vendor Management: Monitor and evaluate the performance of external collection agencies, including the comprehensive reconciliation of service inventories and vendor invoices. Performance Analytics: Compile, organize, and analyze weekly statistical data regarding staff productivity and quality metrics, proactively sharing trending insights with the management team. Financial Reporting: Review trial balance reports to monitor individual performance and necessary adjustments, and meticulously prepare the mandated Medicare Credit Balance Report on a quarterly basis. Bad Debt Management: Review pre-collection reports and assist in preparing and auditing overdue accounts prior to their transfer to bad debt and outside collection agencies. Regulatory Compliance: Stay continually abreast of evolving governmental and third-party payer billing and reimbursement regulations to maintain structural compliance across all platforms. Workflow Optimization: Assist the manager in updating department policies, designing new administrative procedures, and establishing strict operational controls to resolve discrepancies in payments. Staff Empowerment: Lead recruitment efforts, build training materials, maintain individual competency records, and actively manage performance discussions and staff development. Other duties as assigned. Required Qualifications Education: High school diploma or GED equivalent. Experience Baseline: Minimum of three (3) years of successful, progressive experience in hospital patient accounts. Industry Knowledge: Deep, working knowledge of hospital billing systems, third-party insurance reimbursement structures, and governmental regulations. Technical Onboarding: Must complete the mandatory Healthcare Business Insights (HBI) one-time certification course during the onboarding phase prior to your official start date. System Aptitude: Proficiency in basic office equipment and comfortable operating central computer terminals/revenue software. Desired Qualifications Advanced Education: Associate degree in Business, Healthcare Administration, or Accounting from an accredited college or university is preferred. Clinical Terminology: Basic familiarity with medical terminology is helpful but not mandatory. Payer Engagement: Previous experience leading or participating directly in third-party payer meetings to resolve systemic reimbursement bottlenecks. Location and Work Type Work Type: Full-Time, Direct Hire Permanent Position (75 hours per two-week pay period). Work Setting: 100% On-site within a high-performing healthcare financial management office. Schedule: Balanced, consistent daytime hours: Monday through Friday, 8:00 AM – 4:00 PM (Enjoy a great work-life balance with no required nights or on-call). Compensation, Benefits & Perks Salary Range: $69,257 – $103,897 annually (Commensurate with experience and qualifications). Total Rewards: This permanent role includes direct access to a premium, full suite of healthcare benefits (Medical, Dental, Vision), paid time off, and a comprehensive retirement plan to secure your financial future. If you're interested, please reply to this advertisement or directly email your resume to me at DSalgado@teemagroup.com or by calling/texting (949) 295-5951. I strive to reply within 48 hours. Looking forward to connecting with you soon. Thank you!

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