Healthcare quality manager jobs in Newburgh, New YorkCreate job alerts

Opportunities with Crystal Run Healthcare, part of the Optum family of businesses. Advance your career in a dynamic health care setting. Our commitment to coordinated care and technology-driven practices not only elevate patient care but also provides our team with a supportive work environment. With a growing network of locations, we offer a platform for career advancement with an excellence culture. Join us in making an impact and discover the meaning behind Caring. Connecting. Growing together. Crystal Run HealthCare, part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Patient Services Team Leader to join our team. The Patient Services Team Leader is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. The Patient Services Team Leader greets and registers patients in a prompt, pleasant and helpful manner, as well as instructs, directs, and schedules patients and visitors Patient Services Team Leader receives payments from patients, issues receipts and posts payment data. Schedule: Office is open seven days a week. This role would consist of a 37.5-hour work week, Monday through Friday, from 10:00 am to 6:00 pm. (may work until 8:00 pm to cover any call outs and occasional weekends for coverage purposes) The schedule will be determined by the supervisor upon hire. Location: 1200 Route 300, Newburgh, NY 12550 Primary Responsibilities: * Adheres to standards of professionalism set by the Practice * Always maintains professional appearance by adhering to dress code and wearing identification badge * Demonstrates and maintains professionalism in behavior and courtesy toward the patients and staff * Respects confidentiality and is HIPAA compliant in all aspects of communication regarding patient, Practice and staff members * Functions as a member of a team committed to quality patient care * Takes initiative to keep informed of new/revised Policy and Procedures, Standards of Care and incorporates these into practice * Maintains a working knowledge of Practice Policy and Procedures; effectively communicates information regarding the Practice to those who require it * Attends and contributes to regularly scheduled department Supervisors meetings and Medical Home Meetings * Facilitates department meetings / huddles * Provides and administers training for Quarterly Patient Services staff meetings * Completes Mandatory Education timely and consistently * Handles difficult situations and people with tact, professionalism and H.E.A.R.T * Demonstrates good judgment in escalating difficult situations and people to Management personnel * Demonstrates flexibility in scheduling and or traveling to meet patient and office needs * May be required to assist with coverage during time of staffing shortages and may occasionally require travel * May be required to travel to other sites to provide training and support * Demonstrates professionalism in attendance & punctuality * Maintains and promotes a positive work attitude fostering teamwork and acceptance of management decisions * Assists staff whenever possible, to achieve office goals / patient satisfaction * Works independently, takes initiative in completing assignments and does so without reminder * Develops and maintains employee work schedules; reviews physician schedules to evaluate for adequate staffing. Reviews MD schedules in advance to assure adequate staffing for specific suites and locations and sends out a Daily Staffing Plan * Completes any and all miscellaneous work i.e. projects, reports, process improvement initiatives, etc. assigned by leadership in a timely fashion * Maintains supply inventories and equipment necessary for the effective performance of the department/location * Maintains a neat, organized, orderly environment in the reception and waiting room areas, including business cards, brochures, signage, etc * Administers Patient Services Department Orientation process including Part A and Part B Department checklists to new employees as needed. The Part A entails conducting New Hire Orientation including department policy and procedure review, job description review and basic overview of department operations. Also provides new hires with a work schedule and assures access to Outlook, EPIC and GTS. The Part B utilizes a competency exercise to evaluate compliance with department policies and procedures * Assists with training and implementing new software systems, i.e. Sparq, Epic, GTS, etc * Monitors all Patient Services staff compliance through daily audits of encounters, work queues, copay collection and mandatory education reports and on-site departmental observation audits to ensure quality, accuracy, and compliance with registration and billing requirements * Identifies staff that need retraining and provides additional education and support * Implements supplemental training sessions as needed * Provide feedback and competencies to direct Supervisor, as it relates to policies and procedures for staff Performance Evaluation purposes * Works with Patient Services Educators and the Manager of Patient Services to communicate policy and procedure to Patient Services staff and identifies opportunities for training to insure quality, accuracy, and compliance with all policies and procedures * Organizes coverage for attendance of Patient Services personnel during training sessions * Provides on-call coverage in the absence of the supervisor, serving as the primary point of contact for urgent operational or staffing issues, utilizing their personal phone during on-call periods to ensure accessibility and timely response * Actively demonstrates good oral and written communication skills with both internal and external customers * Implement and support the LEAN processes i.e. Standard work, Huddles, etc * Works with a sense of urgency * Oversees and performs (when and or/if necessary) all essential task skills of the Patient Services Representative and Patient Services Team Leader * Participates in rotating facilitation of new hire training classes at 109 Rykowski Lane location, fostering consistency in onboarding practices across the organization * Delivers on-site education and continuous training for staff, promoting best practices and ensuring team members stay up to date on protocols and procedures. Serves as the designated on-site trainer, mentoring staff through hands-on instruction and guiding them in skill development * Be responsible for responding to Issue Trak submissions and patient complaints in a timely and professional manner, with a commitment to resolving concerns within 24 hours * Performs other duties as assigned * Management Competencies * Human Capital Management: Builds and manages workforce based on organizational goals, budget considerations, and staffing needs. Ensures employees are appropriately selected, trained evaluated, and rewarded; takes action to address performance problems. Develops the ability of others to perform and contribute to the organization by providing ongoing feedback and by providing opportunities to learn. Manages and resolves conflicts and disagreements in a constructive manner. Inspires and fosters team commitment, spirit, pride, and trust. Facilitates cooperation and motivates team members to accomplish group goals * Work Management: Holds self and others accountable for measurable high-quality, timely, and cost effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes. Complies with established control systems and policies and procedures * Financial Management: Monitors and manages expenses within department to include; regular and overtime staff hours, appropriate approval of education and travel expenditures, equipment and supplies and specific departmental expenditures. Develops and monitors annual operational and capital budgets for area of responsibility What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays, • Medical Plan options along with participation in a Health Spending Account or a Health Saving account, • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage, • 401(k) Savings Plan, Employee Stock Purchase Plan, • Education Reimbursement, • Employee Discounts, • Employee Assistance Program, • Employee Referral Bonus Program, • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) Required Qualifications: • High School Diploma/GED (or higher), • 1+ years of experience working in a medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records, • 1+ years of supervisory or managerial experience, • Experience working with electronic health records (EPIC), • Experience working with scheduling programs, • Ability to work independently and as a team, and maintain good judgment and accountability, • Demonstrated ability to work well with health care providers, • Strong organizational and time management skills, • Ability to multi-task and prioritize tasks to meet all deadlines, • Ability to work well under pressure in a fast-paced environment, • Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO, #RED

Opportunities with Crystal Run Healthcare, part of the Optum family of businesses. Advance your career in a dynamic health care setting. Our commitment to coordinated care and technology-driven practices not only elevate patient care but also provides our team with a supportive work environment. With a growing network of locations, we offer a platform for career advancement with an excellence culture. Join us in making an impact and discover the meaning behind Caring. Connecting. Growing together. Multi-Specialty, part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Patient Services Representative to join our team. The Patient Services Representative is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals. The Patient Services Representative greets and registers patients in a prompt, pleasant and helpful manner, as well as instructs, directs, and schedules patients and visitors. The Patient Services Representative receives payments from patients, issues receipts and posts payment data. Schedule: Office is open seven days a week. This role would consist of a 38-hour work week, (4 -10-hour shifts) between the hours of 8:00 am to close (approximately 8:00 pm). Rotating Holidays and weekends. The schedule will be determined by the supervisor upon hire. Location: 1200 Route 300, Newburgh, NY 12550 Primary Responsibilities: • Adheres to standards of professionalism set by the Practice, • Always maintains professional appearance by adhering to dress code and wearing identification badge, • Demonstrates and maintains professionalism in behavior and courtesy toward the patients and staff, • Respects confidentiality and is HIPAA compliant in all aspects of communication regarding patient, Practice and staff members, • Functions as a member of a team committed to quality patient care, • Takes initiative to keep informed of new/revised Policy and Procedures, Standards of Care and incorporates these into practice, • Attends and participates in mandatory quarterly staff meetings / huddles, • Completes Mandatory Education timely and consistently, • Attends and participates in training, review classes and projects as assigned, • Handles difficult situations and people with tact, professionalism and H.E.A.R.T, • Accurately documents patient complaints and concerns, ensuring the patient feels heard and supported. Appropriately escalates issues to the designated personnel for timely resolution, • Demonstrates good judgment in escalating difficult situations and people to Management personnel, • Demonstrates professionalism in attendance & punctuality. Consider number of unauthorized or unscheduled absences, a pattern of before and after-weekend absences, tardiness and early departures, and long meal periods in accordance with the policy, • Promotes a positive work attitude, fostering teamwork and acceptance of management decisions, • Supports on-site training initiative for new Patient Services employees, • Assist co-workers whenever possible, to achieve office goals and patient satisfaction, • Works independently, takes initiative in completing assignments and does so without reminder., • Completes all miscellaneous work assigned by Director, Assistant Director, Manager, Supervisor, Team Leader or Physician accurately and in a timely manner, • Opens office as needed; turns on copiers, terminals and printers, and updates computer for current day's session, • Communicate with clinical staff to keep patient informed of appointment status, • Verifies insurance eligibility and coverage by phone, independent website, RTE or EPIC at time of service, • Verifies patient demographic and insurance information at time of visit. Ensure all demographic and insurance information is accurate, complete and up to date in the patient's chart. Scans current insurance card and photo identification into system, • Provides, explains and reviews for accurate completion, all Registration forms, consent forms and obtains signatures as required, • Provides and explains the Authorization to Release Health Information to patient at their request and documents appropriately, • Discusses balances due, including past balance, co-payments, co-insurance and deductibles, referring to Patient Accounts as necessary; takes responsibility for collecting and posting payments from patients at time of service via check, money order or credit card in compliance with our policies and procedures, • Offers Patients My Chart Activation in compliance with Meaningful Use guidelines, • Provides After visit Summary in compliance with ACO guidelines, • Follow end of day check process daily to total and balance collections, • Begins the check in process in EPIC. Act on notations and complete the check in process successfully, • Schedules/Cancels/Reschedules patient appointments as ordered by the physician adhering to scheduling policies and procedures, • Obtains HMO insurance referrals as required for maximum reimbursement of services rendered, • Notifies management or other departments appropriately using Clerical Templates for various issues/requests/reasons, • Maintains supply inventories and equipment necessary for the effective performance of the job; communicates supply needs to the office supervisor in a timely manner, • Maintains a neat, organized, orderly environment in the reception and waiting room areas, including physician business cards, brochures, signage, etc., • Closes office as needed, ensuring all patients accounted for and discharged. May be required to set alarm, • Actively demonstrates good oral and written communication skills with both internal and external customers, • Demonstrates flexibility in schedule to meet patient and office needs, • Participate in a rotating schedule for holidays and weekends, if applicable. May be required to adjust shifts to meet the operational needs of the practice, • Cross-trained in all specialties to ensure continuity of service and coverage across the department. All staff are hired for the building, not a specific suite or specialty, and expected to adapt to evolving practice needs, • Maintains the kiosk representative station when assigned, assisting patients with check-in, navigation, and general inquiries to ensure a welcoming and supportive experience, • Works with a sense of urgency, • Performs other tasks as required for the effective and efficient functioning of the Practice when directed to do so by Supervisory and Managerial personnel, • Actively monitors and works assigned and unassigned work queues during downtime to support efficient operations and ensure timely patient service, • Respond to emails promptly and professionally, ensuring all inquiries and concerns are addressed in a timely manner. Utilize Reply All when needed, • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays, • Medical Plan options along with participation in a Health Spending Account or a Health Saving account, • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage, • 401(k) Savings Plan, Employee Stock Purchase Plan, • Education Reimbursement, • Employee Discounts, • Employee Assistance Program, • Employee Referral Bonus Program, • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) Required Qualifications: • High School Diploma/GED (or higher), • 1+ years of customer service or healthcare related experience, • Experience as a receptionist in a healthcare setting, • Experience working with electronic health records, • Experience working with scheduling programs, • Ability to work independently and as a team, and maintain good judgment and accountability, • Demonstrated ability to work well with health care providers, • Strong organizational and time management skills, • Ability to multi-task and prioritize tasks to meet all deadlines, • Ability to work well under pressure in a fast-paced environment, • Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO, #RED

Job DescriptionSummary:We are representing a reputable general contractor seeking an experienced Project Manager to oversee multiple construction projects within the K-12, higher education, healthcare, and tenant improvement sectors. The ideal candidate will manage projects from preconstruction through closeout, ensuring safety, quality, schedule, and budget goals are consistently met. This opportunity is ideal for someone who values teamwork, communication, and delivering successful projects for clients in active environments. Key Responsibilities: * Manage multiple projects from start to finish, ensuring alignment with client expectations and project goals * Coordinate all phases of construction including estimating, scheduling, procurement, and closeout * Build and maintain strong relationships with clients, consultants, and trade partners * Lead project meetings and oversee documentation including RFIs, submittals, and change orders * Manage budgets, cost tracking, and billing to ensure financial accuracy and accountability * Support superintendents and field staff in maintaining jobsite safety and quality * Develop and monitor project schedules, identifying and resolving potential delays * Communicate regularly with owners and leadership to report on progress and issues Qualifications: * Bachelor’s degree in Construction Management, Engineering, Architecture, or related field preferred * Minimum 5+ years of experience managing commercial projects * Experience in K-12, university, healthcare, or tenant improvement construction required * Strong understanding of estimating, contracts, scheduling, and document control * Excellent leadership, communication, and problem-solving skills * Proficient with Microsoft Office; familiarity with project management software such as Procore or similar tools preferred Compensation + Benefits: * Competitive salary based on experience * Comprehensive medical, dental, and vision insurance * 401(k) retirement plan with company match * Paid time off and holidays * Tuition reimbursement and professional development support * Collaborative and supportive work environment focused on career growth

Job DescriptionCompany Description Company Info: Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color. Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry. Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro. Destination Monro -Your Career is Here! Job Description About the Role: The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care Specialists, and Assistant Store Manager. Reporting to the District Manager, the Store Manager is responsible for providing the day-to-day leadership to the store and teammates, including selecting, coaching, and developing store teammates. This position supports Monro’s vision to be America’s leading auto and service tire service centers, trusted by our guests as the best place in their neighborhoods for quality automotive service and tires by promoting products and services to guests. Responsibilities: * Develop sales and technical teammates to produce a consistent 5-star Guest experience. * Ensure sales goals are achieved by assisting in the development and implementation of sales plans, thorough knowledge of services and products and the automotive industry. * Introduce tire and service products to guests to maximize sales and guest satisfaction and loyalty. * Support teammates in establishing and maintaining a productive sales environment by training and developing teammates on all shop operations and guest services. * Provide direction and oversight to other technicians and assist where needed with services/repairs. * Ensure the store is effectively staffed by managing the recruiting, hiring, training, scheduling, evaluating, performance management, and development of teammates. * Ensure expense control through the management of payroll, telephone usage, store maintenance and repairs, supplies, utilities, and other controllable expenses. * Responsible for inventory management to include pulling tires and parts, unloading and stocking inventory. * Audit courtesy inspections performed by teammates. * Ensure store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition. * Schedule guest appointments and assign teammates according to their skill level for efficient and timely completion of vehicle services/repairs. * Achieve Monro’s sales goals by properly informing and recommending tire and service products and sales promotions. * Attend to all guest needs in areas of sales, service, complaints, and adjustments. * Build guest relationships to maximize customer satisfaction, loyalty, and retention. * Assist teammates in conveying repair and service needs to guests. * Understand and adhere to company policies and procedures, Governmental standards including environmental codes, and ASNI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures. * Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules. * Operate, utilize, and maintain all equipment safely in accordance with Monro and equipment manufacturer guidelines including lifts, welders, brake lathes, etc. * Perform other duties as assigned and required. Profile Summary: * Guest and team focused mindset with extensive experience in customer-facing, customer-centric environments * Excellent verbal and written communication skills with the ability to convey technical issues and write routine reports. * Business mentality with the drive to exceed established goals. * Possess basic math skills to calculate figures and amounts such as discounts, interest, and percentages. * Proactive with demonstrated proficiency in multi-tasking within a fast-paced environment. * Ability to take initiative in identifying problems, collecting data, and establishing facts to produce practical decisions and solutions. * Ability to effectively mentor, coach and develop teammates. * Ability to problem solve and resolve customer complaints. (INDR8) Qualifications Qualifications: * High School Diploma or equivalent. * Demonstrated leadership experience in a retail/sales environment. * Proven ability to manage, drive and deliver financial results while controlling costs. * Ability to influence and motivate a team to achieve set goals and objectives. * Ability to problem solve, manage inventory, merchandising, and customer service. * Communications skills to effectively communicate with teammates and guests. * Complete all Monro required training with the guidelines and timing provided. * Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR) Additional Information Work Environment & Physical Requirements: This job operates in an automotive shop environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. General Service Technicians must be able to complete the following but not limited to: • Ability to work flexible hours, days, evenings, weekends, and holidays., • Must be able to see, and lift, carry and stock merchandise and supplies up to 50 lbs. without assistance., • Frequent standing and walking for long periods of time., • Performance based incentives, • Paid vacation for Full Time Teammates, • 401k eligibility immediately upon hire, • Direct Deposit, • Employee Discounts, • Healthcare, Vision, and Dental for Full time Teammates, • Employee Access Perks Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. Compensation: The yearly salary for this role is $65,000-$75,000. This role is eligible for additional compensation and incentives. Pay will be determined based on experience level. Your next Destination! Growth Opportunity: At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers. Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job DescriptionCompany Description Company Info: Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color. Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry. Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro. Destination Monro -Your Career is Here! Job Description About the Role: The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care Specialists, and Assistant Store Manager. Reporting to the District Manager, the Store Manager is responsible for providing the day-to-day leadership to the store and teammates, including selecting, coaching, and developing store teammates. This position supports Monro’s vision to be America’s leading auto and service tire service centers, trusted by our guests as the best place in their neighborhoods for quality automotive service and tires by promoting products and services to guests. Salary Range: $65,000 - $75,000 per year - Based on experience. This role is eligible for additional compensation and incentives. Responsibilities: • Develop sales and technical teammates to produce a consistent 5-star Guest experience., • Ensure sales goals are achieved by assisting in the development and implementation of sales plans, thorough knowledge of services and products and the automotive industry., • Introduce tire and service products to guests to maximize sales and guest satisfaction and loyalty., • Support teammates in establishing and maintaining a productive sales environment by training and developing teammates on all shop operations and guest services., • Provide direction and oversight to other technicians and assist where needed with services/repairs., • Ensure the store is effectively staffed by managing the recruiting, hiring, training, scheduling, evaluating, performance management, and development of teammates., • Ensure expense control through the management of payroll, telephone usage, store maintenance and repairs, supplies, utilities, and other controllable expenses., • Responsible for inventory management to include pulling tires and parts, unloading and stocking inventory., • Audit courtesy inspections performed by teammates., • Ensure store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition., • Schedule guest appointments and assign teammates according to their skill level for efficient and timely completion of vehicle services/repairs., • Achieve Monro’s sales goals by properly informing and recommending tire and service products and sales promotions., • Attend to all guest needs in areas of sales, service, complaints, and adjustments., • Build guest relationships to maximize customer satisfaction, loyalty, and retention., • Assist teammates in conveying repair and service needs to guests., • Understand and adhere to company policies and procedures, Governmental standards including environmental codes, and ASNI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures., • Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules., • Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc., • Perform other duties as assigned and required. Qualifications Qualifications: • High School Diploma or equivalent., • Demonstrated leadership experience in a retail/sales environment., • Proven ability to manage, drive and deliver financial results while controlling costs., • Ability to influence and motivate a team to achieve set goals and objectives., • Ability to problem solve, manage inventory, merchandising, and customer service., • Communications skills to effectively communicate with teammates and guests., • Complete all Monro required training with the guidelines and timing provided., • Guest and team focused mindset with extensive experience in customer-facing, customer-centric environments, • Excellent verbal and written communication skills with the ability to convey technical issues and write routine reports., • Business mentality with the drive to exceed established goals., • Possess basic math skills to calculate figures and amounts such as discounts, interest, and percentages., • Proactive with demonstrated proficiency in multi-tasking within a fast-paced environment., • Ability to take initiative in identifying problems, collecting data, and establishing facts to produce practical decisions and solutions., • Ability to effectively mentor, coach and develop teammates., • Ability to problem solve and resolve customer complaints. Work Environment & Physical Requirements: This job operates in an automotive shop environment. The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt and dust. Store Managers must be able to complete the following but not limited to: • Ability to work flexible hours, days, evenings, weekends, and holidays., • Must be able to lift, carry and stock merchandise and supplies up to 50 lbs. without assistance., • Frequent standing and walking for long periods of time., • Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. Additional Information Benefits: • Performance based incentives, • Paid vacation and holidays, • Reimbursement for ASE Certifications, • Reimbursement for State Inspection Licenses, where applicable, • 401k eligibility immediately upon hire, • Direct Deposit, • Employee Discounts, • Healthcare, Vision, and Dental, • Employee Access Perks Monro conducts criminal background checks for those positions with security and/or financial responsibilities. All background checks are conducted in accordance with applicable federal, state and local law, including but not limited to the Fair Credit Reporting Act. No applicant will be automatically disqualified because of a criminal record. Rather, the Company will consider the nature of the crime(s), when it occurred, the applicant’s explanation, and the relationship to the position sought in making its determination. Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law. Your next Destination! Growth Opportunity: At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers. Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Parm Woodbury seeks a motivated and passionate Front of House Manager to join our team!.

HR Department or email us at HR@skyviewhealthcare. Dedicated to providing extraordinary, quality, compassionate care to each resident.

The Nurse Manager also advocates for patients and families, while ensuring compliance with regulatory requirements and fostering a culture of safety and quality within the nursing team. Nurse Manager at WMC Health Network summary:. This role includes supervising nursing units, ensuring quality patie

The Clinical Manager is responsible for the coordination of high quality, cost-effective patient care. Provides high quality clinical services within the scope of practice and within infection control standards, in accordance with the plan of care/service plan, and in coordination with other members

Café Manager – Peekskill Coffee House (Peekskill, NY). If so, Peekskill Coffee is looking for a Full-Time Café Manager — and we’d love to meet you. Our mission is to unite our community and inspire our team through authentic connection, quality, and kindness.

Join a physician-led and managed organization that values clinical autonomy, work-life balance, and quality patient care while prioritizing your professional development and well-being. Today, our distinguished practice proudly houses a team of exceptional healthcare professionals who offer a compre

The cancer care we provide locally has been recognized nationally, as Crystal Run Healthcare was one of the first 16 community cancer care facilities in America certified by the Quality Oncology Practice Initiative (QOPI®). Crystal Run Healthcare, part of the Optum family of businesses, is seeki

Works closely with department manager and Medical Director to determine physician assistants' work schedules, patient flow patterns & other general duties. Vassar focuses on providing the highest quality care and meeting the needs of the community of by consistently adding new services and state-of-

Registered Nurse, Case Manager, Nursing Care, Patient Care, Geriatric Nursing, Healthcare, Rehabilitation, Skilled Nursing, Long-Term Care, Patient Support. Registered Nurse Case Manager FT/PT at Epic Healthcare summary:. The Registered Nurse Case Manager is responsible for providing high-quality nu

As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone. The Neurology Department at Crystal Run Healthcare is a busy, well-established, state-of-the-art practice serving patients throughout Orange County, Hudson Valley, and the lo

Our passionate and transparent team members have made Host Healthcare the #1 ranked Travel Healthcare company in the U. Host Healthcare is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Poughkeepsie, New York. Travel Happy With Host Healthcare.

As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone. Focus on Quality instead of Quantity while delivering utmost care to patients. Effectively identifies, evaluates, and addresses disease prevention and health promotion issues

TRS Healthcare has been a leader in the healthcare staffing industry for over 25 years, providing exceptional career opportunities for healthcare professionals nationwide and supplying healthcare organizations with comprehensive staffing and placement solutions to meet a wide range of workforce recr

Health Home Plus Care Manager-. Employee benefits include healthcare, vision, dental, health savings account, life insurance, cancer care plan, dependent care and more. Some positions are eligible for up to $3,000 of healthcare workers bonus funds (HWB).

Travel Nurse, Nurse Manager, Healthcare Administration, Patient Care, Nursing Staff, Recruitment, Retention, Healthcare Management, Middletown, OneStaff Medical. As a Nurse Manager, you’ll wear many hats, acting as a liaison between the healthcare facility, physician groups and the nursing staff.

Client Relationship Manager & Senior Healthcare Recruiter, K. NEW Permanent Laboratory Manager Clinical & Pathology Services.

Come join an exciting and innovative company that puts the "care" back in healthcare!.

Company: HealthAlliance Hospital.Category: Clerical/Administrative Support.Department: Patient Accounting.External Applicant link () Internal Applicant link.Facilitates accurate and timely billing to third party payers, as well as efficient follow-up on unpaid and denied claims

KPG Healthcare is a Staffing Firm that provides diverse Supplemental and Permanent Healthcare Staffing solutions to a wide range of Clients throughout the Nation. The primary factor differentiating KPG Healthcare from other recruitment firms is the quality of our experience, the breadth of our indus

Uniti Med is seeking a travel nurse RN Manager for a travel nursing job in Middletown, New York. Posted job title: RN Nurse Manager RN.

Our passionate and transparent team members have made Host Healthcare the #1 ranked Travel Healthcare company in the U. Travel Happy With Host Healthcare. Host Healthcare Job ID #a1fVJ000004tEknYAE.

Care management providing advocacy, coordination and oversight of all healthcare services for an enrollee striving to deliver the best care at the right time and in the most-cost effective while meeting quality outcome standards for the enrollee case load assigned. The Care Manager is responsible fo

Travel Nurse, Acute Care, Registered Nurse, Healthcare, Travel Nursing Jobs, Host Healthcare, Nursing Manager, Medical Benefits, Nursing Assignment, Healthcare Staffing. Host Healthcare is an award-winning travel healthcare company with an immediate opening for this Registered Nurse - Acute Care Hos

Over the years Nurses PRN grew and evolved as a nationwide healthcare staffing company, and therefore wanted to be more inclusive to all valued healthcare professionals: nurses, allied health, locum tenens, CNAs, and more. This lead to the introduction of PRN Healthcare, which is inclusive of Nurses

Waterview Hills Campus is home to Waterview Hills and Salem Hills Rehabilitation & Healthcare: Two facilities committed to providing outstanding Subacute Rehab and Long-Term Skilled Nursing Care. Registered Nurse Unit Manager, RN perform professional supervision, guidance and direction to staff in b

The Food & Beverage Manager is responsible for overseeing all outlets in the hotel to ensure guests receive the highest quality of service according to hotel standards. Provide guidance and leadership to the food & beverage team to ensure consistent quality of guest service is provided to all guests

In concert with the agency's mission and goal of sustaining high quality care/service delivery to persons served, the Utilization Manager works to assist CASAC Counselors and supervisory staff as needed with assuring compliance with external and internal utilization review/quality and appropriatenes

The Care Manager has overall day-to-day responsibility for coordinating the activities of the care team for patients with complex medical and psychosocial needs and for facilitating each patient's access to the full range of medical and psychosocial services in an efficient and effective manner. Ess

As a tertiary teaching hospital and the healthcare leader in the Mid-Hudson Valley, we offer comprehensive, subspecialized medical, surgical, and obstetrical/gynecological services to the entire community. Responsible for the quality of patient care and provides leadership, planning, coordination, m

As a Plant Manager, you will lead the daily operations of our plant, sand & gravel pit, ensuring efficient production, safety compliance, and environmental stewardship. You will manage a team of employees, oversee equipment maintenance, and coordinate with various departments to meet production targ

In concert with the agency's mission and goal of sustaining high quality care/service delivery to persons served, the Utilization Manager works to assist CASAC Counselors and supervisory staff as needed with assuring compliance with external and internal utilization review/quality and appropriatenes

Panera Bread - 340 Larkin Drive [Restaurant Supervisor] As a Manager at Panera Bread, you'll: Create an everyday oasis for customers while enjoying a meal in a bakery-cafe; Invest in and develop the cafe teams to help them execute flawless service and create memorable experiences; Keep customer serv

Opportunities with Crystal Run Healthcare, part of the Optum family of businesses. Functions as a member of a team committed to quality patient care. Completes all miscellaneous work assigned by Director, Assistant Director, Manager, Supervisor, Team Leader or Physician accurately and in a timely ma

A Quality Program Assistant functions as programmatic support to the Clinical Quality department and as needed to the Health Home department, including providing documented e-mail and telephone coverage for the Clinical Quality Department as needed. The Quality Program Assistant provides programmati

Four Winds Hospitals, A Leading Provider of Psychiatric Inpatient Services in Northern Westchester that treats children adolescents and adults, is seeking a Nurse Manager. Flexible spending plan for both healthcare and dependent care expenses, and more.

Access offers a comprehensive benefits package including medical, dental and vision coverage; an array of voluntary benefits (term life, whole life, identity theft protection and pet insurance); Healthcare and Daycare Flexible Spending Accounts; employer paid Short Term Disability, LTD and AD&D; a m

As a tertiary teaching hospital and the healthcare leader in the Mid-Hudson Valley, we offer comprehensive, subspecialized medical, surgical, and obstetrical/gynecological services to the entire community. Responsible for the quality of patient care and provides leadership, planning, coordination, m

Laboratory Manager Pathology/Clinical Laboratory. The Laboratory Manager is responsible for the planning, development, expansion, and implementation of objectives for Laboratory Services. The Laboratory Manager oversees daily operations of the pathology and clinical laboratories and supervises staff

A 338-bed hospital located in the Southest has an immediate need for an Inteirm Director of Behavioral Health.This confidential need will be responsible for two units; a 15-bed geri-psych and 20-bed adult.The director will report to the CNO and oversee a total staff of 42, most of whom float between

We make your travel healthcare journey easy by taking care of all the details, so you don’t have to. Travel comfortably with Host Healthcare. Host Healthcare is seeking a local contract nurse RN Clinical Liaison for a local contract nursing job in Cortlandt Manor, New York.

The Laboratory Manager is responsible for the planning, development expansion, and implementation of objectives for all Oupatient Laboratory Services. The Laboratory Manager is responsible for overseeing daily operations of the pathology and clinical laboratories including supervision of staff. The

With more than 40 years of experience in healthcare staffing, Supplemental Health Care offers reliable support, competitive pay, and great benefits every step of the way. At Supplemental Health Care, a simple belief in the power of caring guides a unique commitment to world-class service in healthca

HumanEdge Travel Healthcare is seeking a travel nurse RN Oncology for a travel nursing job in Warwick, New York. HumanEdge Travel Healthcare Job ID #10967. About HumanEdge Travel Healthcare.