Program Support Specialist
10 days ago
Hurst
Job Description Program Support Specialist Starting Pay: $21.00 per hour Location: Workforce Center Hurst, TX 76053 Schedule: Full-Time | Monday–Friday | 8:00 AM–5:00 PM Job Summary The Program Support Specialist supports the mission of C2 GPS by providing operational and technical support to workforce center staff and customers. This role plays a key part in ensuring program compliance, customer engagement, and the effective delivery of workforce services aligned with labor market needs. Essential Functions • Review and analyze compliance reports to ensure alignment with program requirements, • Monitor customer contacts and communications, coordinating required participation hours, • File and maintain accurate documentation in customer case files, • Participate in customer hearings and submit required documentation to appropriate parties, • Identify opportunities to improve workforce services and customer outcomes, • Perform other related duties as assigned Required Skills & Abilities • Knowledge of workforce development programs and services, • Proficiency in word processing, spreadsheets, and general computer technology, • Exceptional customer service and interpersonal skills, • Strong problem-solving, critical thinking, organizational, and attention-to-detail skills, • Excellent verbal and written communication skills, including documentation, • Ability to build and maintain effective working relationships with staff, leadership, partners, and the public, • Ability to develop strategies and practical solutions Education & Experience • High School Diploma or GED required, • Valid driver’s license with proof of insurance and a safe driving record, • One year of relevant experience preferred, • Bilingual in English and Spanish strongly preferred Physical Demands & Work Environment This position requires occasional lifting of up to 10 pounds and includes standing, sitting, bending, and walking throughout the workday. The role is primarily office-based with occasional travel and driving. Visual acuity, hearing, and speech are required. Flexible hours may be necessary. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Company DescriptionThroughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries. MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations. We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at Benefits with MMC Group MMC offers health insurance plans for our active candidates on assignment, including: Medical, dental, and vision coverage Life and disability insurance Additional voluntary benefits Join MMC and enjoy the support of a team that values your well-being, both on and off the job. MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered. Get started on your career journey today! Apply to become a part of the MMC Team! We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.\r\n\r\n We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.\r\n\r\n MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.\r\n\r\n We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at \r\n\r\n Benefits with MMC Group\r\n MMC offers health insurance plans for our active candidates on assignment, including:\r\n\r\nMedical, dental, and vision coverage\r\nLife and disability insurance\r\nAdditional voluntary benefits\r\n\r\n\r\n Join MMC and enjoy the support of a team that values your well-being, both on and off the job.\r\n\r\n MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered.\r\n\r\n Get started on your career journey today! Apply to become a part of the MMC Team!\r\n\r\n We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.