Home based travel agent jobs in Bayonne, New JerseyCreate job alerts

Job Description About MCU: At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people. Our Mission: To help hard-working New Yorkers build better tomorrows Our Vision: Be New York's most loved financial institution by helping our members build their best financial futures Overview: The Member Experience & Operations Specialist is responsible for assessing the quality of all experiences within the Retail Channels Division. This role supports creating exceptional member experiences in all interactions as well as identifying opportunities to create efficiencies and streamline processes. The Service & Operations Specialist supports the Retail Channels’ management team in driving desired service experiences and operational excellence through evaluation of all member interactions, agent performance, and procedural adherence, making targeted recommendations for improvement and providing detailed feedback to leadership. Responsibilities: Specific duties include, but are not limited to, the following: • Meets and set performance goals and demonstrate skills-based behaviors, • Evaluates assigned retail channels helping them to meet service experience, regulatory, compliance and operational performance objectives via proactive assessment and hands-on involvement in current practices., • Drives continuous service & operational improvement/innovation in a member centric culture., • Serves as SME and as focal point for communication to and from the retail channels included, but not limited to member experience, operational effectiveness, best practices, controls, compliance, risk management, transaction process, policies, and procedures., • Provide operational instruction, mentoring and oversight to branch associates, including designing and delivering operational training of our teammates, • Participates in design, implementation, and training of call monitoring formats and quality standards., • Performs call monitoring (minimum of 6 calls per agent/month) and provides trend data to management teams., • Utilizes operational metrics and sound analytics to identify control weaknesses, trends and/or processing issues, designs and executes plans to address/mitigate, • Schedules regular coaching session with agents to review call performance and provides on-the-spot coaching as needed., • Develops action plans with management and agents to improve performance., • Uses quality monitoring data management system to compile and track performance at team and individual level., • Works to mitigate losses and/or material risk exposures including regulatory, reputational and operational risk., • Establishes a regular cadence to visit the branches to monitor for and address specific issues/concerns and complete required branch reviews including appropriate processes., • Maintains and foster relationships with key line of business partners throughout the organization., • Collaborates with peers and partners to enhance operational processes and the overall member experience., • Recommends and drives process improvements identified through call monitoring and overall trend reporting., • Participates in member listening programs to identify member needs and expectations., • Provides actionable data to various internal support groups as needed., • Coordinates and facilitates calibration sessions for retail channels management team., • Provides feedback to retail channels Assistant Managers and Managers on overall opportunities for agents., • Prepares and analyzes internal and external quality reports for management staff review., • Supports the cross-sales culture in the department; educating members on products and services that meet their needs, • Participates in initiatives as assigned by the operations management team, serving as a change agent to ensure quality of execution., • Develops, implements and maintains strong operational policies and procedures for retail channels. Ensure all are up to date, available and distributed and trained in order to maintain a consistent member experience across the network., • Ensures the most efficient delivery of products and services from the front line to the members through enhanced systems, streamlining policies/procedures, etc., • Ensures proper cash levels at each location. Assist the retail management team with recommendations and guidance for cash orders to limit excess cash., • Conducts random audits of retail channel locations, including cash audits, vaults, logs, negotiable instruments, instant issue, etc. to ensure consistency and accuracy in retail operations. Report findings to the Retail Experience Manager., • Ensure all branch audits are conducted and recorded in accordance with state and federal guidelines as well as MCU’s policies and procedures. Assist branch management and leaders with formal audit responses when internal audits are conducted., • Identify questionable actions, operational inefficiencies, and problems within the branch network., • Build and maintain strong business partnerships with all back office personnel to work together to better improve member service while ensuring compliance with policies, rules and regulations., • Supports training initiatives across Retail Channels., • Adheres to all regulatory compliance training inclusive of BSA/AML/OFAC and overall BSA/AML/OFAC compliance, • Assists in creating, implementing and maintaining an ongoing safe and sound branch operation across the entire branch network, • Ensures consistency regarding compliance with all state and federal rules and regulations in all branch locations., • Communicates consistently with key leadership of Retail Channels., • Hosts operational meetings across the department., • 30% travel to the various retail branches., • Supports and maintains ATM operations including alert management, hardware installation, and overall uptime and performance., • Other duties as assigned. Requirements: Preferred Qualifications: • Bachelor's degree preferred, or equivalent work experience, • Minimum of 3 years of bank operations experience, • Minimum of 3 years in member or customer service, • Minimum of 5 years in an analytical operational role in a financial institution, • Supervisory experience, • Experience creating reports and identifying areas of focus based on report data, • Experience developing and creating control processes in operations or experience in developing and creating control processes in audit., • Call Center/Customer Service or similar or related experience along with Quality Assurance., • Excellent verbal (including speech and listening), and written communication skills, (including spelling, grammar, punctuation)., • Able to create a supportive and inclusive atmosphere within the department and team., • Strong ability to support the team with questions and coach them on how to resolve member issues and respond to members., • Advanced ability to assist members and staff with technical support of our website, online banking, bill pay and mobile app on multiple types of devices. Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you’ll bring the following Results - We are passionate about winning. Agility - We proactively anticipate, respond and pivot to ensure MCU wins. Integrity - We operate with the highest ethical standards and highest degree of honesty. Belonging - We cultivate a culture of inclusion and teamwork. Ownership - We take personal responsibility and hold ourselves accountable for the results. . What we can offer you: Competitive compensation, medical and dental benefits. 401K with employer match Flexible paid time off Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including, but not limited to knowledge, skills and abilities, as well as geographic location. Incentives and/or benefits packages may vary depending on the position. Municipal Credit Union (MCU) is an Equal Opportunity Employer. Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws. We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Job DescriptionCompany Description Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business. We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets. Job Description This role is based in our New York City office. The International Account Manager plays a critical role in driving customer retention and new business growth for COTERIE, PROJECT & MAGIC through strategic partnerships with international government associations and agents globally. This individual contributor position is responsible for meeting and exceeding revenue targets by developing strong relationships with government trade bodies, international agents, and pavilion organizers to expand our international footprint. A key focus of this role is to ensure exceptional customer experience throughout the sales cycle, fostering long-term partnerships that drive sustained international participation across our portfolio of events. The Account Manager will be tasked with selling across multiple products and revenue streams, targeting international government associations, trade promotion agencies, and authorized agents who facilitate group participation from their respective countries and regions. This individual will work closely with the Head of Sales to implement the international sales strategy, develop new market opportunities, and maximize revenue potential from international exhibitors and visitors. Key Responsibilities: • Sell across multiple products and revenue streams for our three branded shows, meeting and exceeding assigned monthly and edition sales quotas through international government associations and agent partnerships., • Work assigned international territories to strategically develop and nurture a robust pipeline of government trade bodies, international agents, and pavilion opportunities to drive sustainable, long-term revenue growth from international markets., • Implement pipeline management practices to maintain accurate forecasting models that provide leadership with real-time, data-driven insights for international market penetration and strategic business planning., • Demonstrate excellence in CRM utilization by documenting interactions with government associations, agent partnerships, and international prospect progression within Salesforce to enhance team collaboration and relationship management., • Consistently achieve and exceed weekly productivity KPIs focused on proactive outreach to international trade bodies, agent recruitment, pavilion development meetings, and follow-up communications to maximize international sales effectiveness., • Collaborate with the Head of Sales to develop and execute an international sales strategy for assigned territories, including defining government touchpoints, creating customized pavilion packages, and capitalizing on international trade trends., • Proactively seek out new international business opportunities by leveraging government trade intelligence, attending international trade missions, and performing global market analysis., • Skillfully negotiate contracts and agreements with government associations and international agents, addressing cultural considerations and regulatory requirements to close deals and maximize international revenue., • Build and maintain strong relationships with key international stakeholders, including trade commissioners, commercial attachés, and authorized agents, ensuring a top-tier experience throughout the partnership cycle., • Support international market research and opportunity assessments to identify new countries and regions for expansion across our three branded shows., • Stay updated on international trade policies, government initiatives, and competitive international events to ensure relevance in sales pitches and stakeholder interactions., • Maintain accurate and up-to-date international sales pipeline, activity, and stakeholder data within Salesforce to track progress, forecast revenue, and ensure effective follow-up across time zones., • Work closely with the Head of Sales and relevant teams to monitor key international accounts, pavilion placements, and sales progress across all three branded shows., • Establish and maintain a strong international presence through regular attendance at trade missions, embassy events, and international trade shows, staying informed on global market trends and government trade initiatives., • Demonstrate thought leadership by actively participating in international trade discussions and maintaining visibility in global trade promotion circles., • Collaborate with internal teams, including marketing, operations, and event management, to ensure international customer needs are met and cultural requirements are accommodated across all three shows., • Support team initiatives, share international market insights, and contribute to a positive, results-driven team culture focused on global expansion.Qualifications, • 5+ years of sales or business development experience in international trade, government relations, or B2B event sales with international focus. Experience working with government trade bodies or international agents is strongly preferred., • Strong ability to negotiate effectively across cultures, handle international objections, and close deals with a consultative, value-based approach that respects cultural nuances., • Demonstrated success in managing and closing high-level international business in a fast-paced, target-driven environment with multiple time zones., • Creative and analytical thinker, capable of developing tailored solutions for international customers based on their market needs and government trade objectives., • Ability to think strategically about international market development, manage cross-cultural relationships, and identify new opportunities that drive long-term global business growth., • Strong organizational skills with the ability to manage multiple international priorities and maintain accountability for personal sales targets across different markets and time zones., • Ability to work autonomously across international markets, balancing individual responsibilities with team collaboration and cultural sensitivity., • Proficient in MS Office (Word, Excel, PowerPoint) and CRM systems, specifically Salesforce, to manage international sales activities, track stakeholder information, and report on global performance., • Motivated to continuously learn about international trade policies, cultural business practices, and global market developments to remain competitive in international markets., • A team-oriented mindset with the ability to work closely with cross-functional teams to meet international customer needs and contribute to company-wide global sales objectives., • Willing and able to travel up to 40% of the time internationally to meet with government stakeholders, attend trade missions, and build international business relationships., • Language skills are a plus, with preference for candidates who speak additional languages relevant to target markets. Additional Information We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely. We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com Our benefits include: • Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment, • Broader impact: take up to four days per year to volunteer, with charity match funding available too, • Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves, • Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year, • Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount, • Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more, • Recognition for great work, with global awards and kudos programs, • As an international company, the chance to collaborate with teams around the world The salary range for this role is $85,000- $100,000 + commission, based on experience. This posting will automatically expire on December 30, 2025. We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information. See how Informa handles your personal data when you apply for a job here.

Job DescriptionCompany Description WHO WE ARE fresh is a global company headquartered in New York offering a full lifestyle line spanning skincare, lip care, bodycare, and fragrance in over a dozen countries. But we don’t just aspire to make the best products on the market; we want to be the best beauty brand to work for. We’ve created a warm, inspiring environment with world-class benefits that encourages our teams to dream big, because that’s how we got here. Here at fresh, we intentionally foster a spirit of belonging. We celebrate our diversity and support every employee to feel welcomed, valued, respected, and heard. By embracing curiosity and collaboration, we recognize that our differences strengthen us. MAIN JOB OBJECTIVE Fresh is seeking a highly strategic and dynamic Vice President of People to lead our human resources function. This pivotal leadership role is designed to architect and implement innovative talent strategies that align with Fresh's global business objectives and foster a collaborative, high-performing culture. As an advocate for Fresh’s culture and values, you will champion initiatives that enhance our workforce capabilities and drive organizational success. This entails offering visibility into LVMH’s best practices and innovative solutions while ensuring Fresh's voices are heard at every level. With a nuanced understanding of the beauty industry’s trends and challenges, you will balance local market intricacies against overarching company goals. This role requires a seasoned HR Leader to be based in NYC, leading and supporting the execution of our Fresh HR strategy and transformation. The ideal candidate will have transformation experience, be a change agent with excellent business acumen, have exceptional relationship-building skills, and a player/coach mentality. While a strong HR generalist background with experience across all disciplines of HR is essential, we will provide development opportunities in transformation, vision, and strategy. This role will report directly to the Global Chief HR Officer. Job Description JOB RESPONSIBILITIES • Strategic HR Business Partnering: Serve as the primary HR point of contact and trusted advisor to senior leaders, proactively partnering to develop and implement talent strategies that drive business objectives and organizational effectiveness., • Execute Fresh Talent Strategy: Oversee and execute Fresh talent strategy in partnership with the global HR team, encompassing employee experience, workforce strategy, succession planning, organizational assessment, Diversity, Equity & Inclusion (DEI), talent acquisition, and HR operations. Create an exceptional employee experience that energizes teams, drives engagement, and establishes a clear career path fostering mobility within the LVMH ecosystem., • Develop Top Talent: Cultivate capabilities across all organizational levels by providing trusted advice and coaching to enhance leadership skills, team performance, and business outcomes. Guide and nurture our HR team to promote a unified team culture within all of Fresh Beauty., • Align Strategies with Legal Standards & Business Goals: Ensure talent strategies are legally-compliant, reflect best-in-class HR practices, and support business objectives. Build a globally high-performing HR team through effective communication, personalized development opportunities, and consistent feedback. Lead execution of global initiatives locally while harnessing people analytics to assess program impact., • Foster Organizational Collaboration: Collaborate cross-functionally with partners within Fresh Beauty, the Beauty Division at large, and LVMH Group to ensure seamless initiative rollouts., • Drive Change Management & Initiative Adoption: Champion change management processes for successful training and implementation of new HR initiatives throughout Fresh's corporate and retail environments. Regularly connect with stakeholders throughout Fresh Beauty to identify essential talent needs for success in both corporate and retail settings., • Optimize Workforce Planning & Development: Implement strategic workforce planning aimed at building an internal pipeline reflective of evolving industry demands. Serve as the subject matter expert in crafting effective talent strategies utilizing resources from both Fresh Beauty and LVMH Group., • Strategic HR Leadership: Develop and execute HR strategies that reflect Fresh's business mission and aims, contributing to business growth and success. This includes leading the workforce strategy and culture to drive organizational performance. Scope, Complexity, and Impact: As a Vice President at Fresh Beauty: • You will hold organization-wide scope, responsibility, and substantial impact. Your actions and decisions will influence the direction of your department and contribute significantly to our overarching mission., • You'll be tasked with shaping your department's strategy by aligning it tightly with Fresh’s mission, vision, and strategic goals to ensure a coherent approach to achieving success., • You will play a pivotal role in establishing clear departmental objectives that embody our company's ambition. Your leadership will be crucial in ensuring these goals are effectively communicated, pursued by your teams, and ultimately realized., • You are expected to be proactive in recommending policy adjustments or procedural enhancements that affect not only your functional area but also have cross-functional implications. Your insights should derive from a deep understanding of both internal dynamics and external business trends., • The issues you tackle will be multifaceted, requiring you to analyze situations or data through multiple lenses. A successful candidate must exercise sound judgment drawn from evaluating diverse factors – including a keen grasp on current internal processes as well as external market conditions., • Overseeing budgets forms a key part of your remit; you’ll ensure they reflect Fresh’s financial discipline while supporting immediate and medium-term objectives., • Continuous standing/ walking for an average of 7.5 hours/day., • Unpack and lift boxes up to 40 lbs., • Continuous bending of neck, arms, torso and legs for an average of 7.5 hours/day., • Work in a fragrance filled environment. You have: • 10+ years’ experience as a Human Resources Leader in multidisciplinary roles, • Bachelor’s degree in Human Resources, Business Administration, or a related field, • Proven experience as a change agent in a dynamic organizational setting., • Strong business acumen with the ability to understand and contribute to Fresh's overall business strategy., • Excellent relationship-building and interpersonal skills, capable of influencing and collaborating across all levels of the organization and with external partners., • Demonstrated ability to act as a player/coach, developing and mentoring team members., • A strong HR generalist background with expertise across all disciplines of HR is essential., • Experience in the beauty industry or a similar fast-paced retail environment is highly desirable., • Understanding of global HR practices and the ability to adapt strategies to local market intricacies., • Exceptional communication skills, both written and verbal, with the ability to articulate complex HR concepts clearly., • Analytical mindset with the ability to leverage data for informed decision-making.Qualifications You are: • Consumer Centric: Build relationships with Consumers through heartfelt generosity, • Agile: Anticipate and champion change, • Collaborative: Communicate and dream with others, • Growth Minded: Seek opportunities that offer the chance to be a curious creator, • Accountable: Take ownership of actions and responsibilities, • A Strategic Thinker: Implement new ideas from data and insights to create the unexpected, • Driven for Results: A relentless pursuit to achieve business objectives, drive revenue and contribute to organizational success, • Optimistic: Maintain a “Sky’s the Limit” mindset, • You are Proficient in Microsoft Suite Additional Information WHAT WE OFFER YOU Training & Development and Culture • Fresh and LVMH Sponsored Trainings and Workshops for Personal and Professional Development, • Opportunities for networking and building relationships with LVMH Community and Network, • Free professional consultation, referrals and counseling through the Employee Assistance Program (EAP), • Comprehensive paid time off inclusive of Floating Holidays and Summer Fridays, • Fertility Services, Maternity and Newborn Support, Adoption and Surrogacy Assistance, including cryopreservation when part of fertility treatment, • Paid Parental Leave (Inclusive of Maternity, Paternity, Adoption, Surrogacy) at eligibility, • Travel & lodging for those who can’t access care, • Fresh In-Store Discounts and Gratis, • LVMH Group Friends and Family Sales across all divisions within LVMH: Wines and Spirits, Watches and Jewelry, Perfumes and Cosmetics, Fashion and Leather Goods, etc., • Pre-Tax Commuter Benefits through Wage Works The salary range for this role is $200,000 - $280,000 USD. This role is based in New York City. All your information will be kept confidential according to EEO guidelines.