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Job DescriptionThe salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Hybrid: 4 days in office/1 day remote Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Summary Reporting to the Deputy Executive Director, the Program Director ensures that service delivery and operations of the program meet contractual standards and client needs safely and effectively. He/she oversees all aspects of the program including clinical and operational staff. Responsibilities: Program/Facilities • Develops, implements, assesses, and evaluates program policies, practices, procedures and ensures that performance-based incentives and all other goals of the program are met., • Develops and coordinates program specific policies and procedures in collaboration with the Director of Social Services/Social Services Supervisor, and Director of Operations., • Ensures the program complies with Urban Pathways and funding and regulatory agency requirements and guidelines., • Supervises, evaluates and coaches the Director of Social Services/Social Services Supervisor, Director of Operations, Administrative Assistant and other staff, as appropriate, on work assignments and community resources., • Schedules and oversees monthly and other staff meetings., • Provides on-going and formal weekly supervision to staff., • Provides ongoing support and guidance and when necessary facilitates issue resolutions., • Ensures that standard operating procedures are followed by all staff., • Provides strong leadership and effectively manages the social service and operation teams ensuring efficiency across program., • Oversees all services and programs to ensure that goals and objectives are met., • Collaborates with Human Resources to effectively and efficiently recruit, hire, and onboard new program staff., • Assesses staff training needs and coordinates delivery of training., • Facilitates and supports staff development., • Oversees maintenance of facility, and ensures compliance with all Urban Pathways policies and procedures and all health, safety, fire codes other regulatory requirements., • Monitors fiscal operations, and develops annual budget in consultation with the Deputy Executive Director and Finance Department., • Ensures compliance with Urban Pathway’s fiscal policies and procedures., • Ensures internal and external reports are accurate, timely and meet required standards., • Monitors and ensures accuracy of employee payroll system., • Assists in the development of proposals and/or contracts with funding or potential funding sources., • Ensures that the program adheres to all Urban Pathways and funding and regulatory agency requirements and guidelines., • Establishes relationships with vendors and supervises merchandise quality., • Assists and approves staff schedules and requests for schedule changes., • Develops and maintains ongoing relationships with community services and resources., • Establishes and promotes relationships with internally and with community organizations and groups, funding and regulatory agencies., • Establishes linkages with community providers and works with the Deputy Director to obtain Letters of Agreement., • Represents the program and Urban Pathways at various internal and external meetings., • Represents the program and Urban Pathways at governmental, community and agency meetings as designated by the Deputy Executive Director., • Communicates verbally and in writing in a professional manner at all times., • Facilitates/attends staff meetings, training, and supervisory sessions, as required. Qualifications Education and Experience • Master's Degree in Social Work, Psychology, or other related field required., • Five years of experience working with mentally ill/MICA adult population; including five supervisory and administrative experience., • Experience working in an SRO or any residential program setting preferred. Familiarity with programs relevant to funding source regulations required., • Strong written and verbal communication skills., • Strong interpersonal and problem solving skills., • Ability to manage multiple projects., • Strong budget and fiscal management skills., • LMSW preferred., • All programs require field work, home visits, client escorts, and use of public transportation. These benefits include: • Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health., • Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future., • Paid Time Off: Generous paid time off, including vacation, holidays, and personal days., • Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career., • Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs., • Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support., • Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues., • Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.

Job Description JOB DESCRIPTION JOB TITLE: Recreational Specialist FLSA: Non- Exempt LOCATION: Bronx, NY HOURS: Full time SALARY: $38,000 PER YEAR SUMMARY: The Recreation Specialist will work as a team member to create and support recreational activities for children living within our homeless shelter. This position reports to Social Work Supervisor to ensure that all activities are appropriate and meet the needs of the clients. DUTIES AND RESPONSIBILITIES: • Works as a team member to provide academic, recreational and social skills programming to the school age children/young adults in the Shelter., • Creates a group environment that promotes and expects positive behavioral norms. Helps create a safe-haven for youth living within the homeless shelter setting., • Develops and implements age appropriate activities and programs., • Documents monthly participation and outcomes; analyzes results and prepares recommendations., • Participates in initial training, ongoing staff development and supervision., • Maintains proper safety standards in regards to the health of participants in all programs., • Ensures that the recreational space is clean and well maintained. High School Diploma/GED required, College degree preferred. Previous experience working with children and/or young adults is essential. Experience working with low-income population preferred. Must enjoy the challenges involved with working with youth who may present a number of academic and social deficits. Upbeat, engaging personality is desirable. Program hours include afternoons, evenings, some weekends and holidays. Must be computer savvy. A clean/valid NYS Driver’s License is required. Must be able to pass child abuse screening and criminal background check. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR GVzRn5pT5I

Job Description JOB DESCRIPTION JOB TITLE: Recreational Specialist FLSA: Non- Exempt LOCATION: Bronx, NY REPORTS TO: Social Worker Supervisor SALARY: $35,000.00 -$40,000.00 SUMMARY: The Recreation Specialist will work as a team member to create and support recreational activities for children living within our homeless shelter. This position reports to Social Work Supervisor to ensure that all activities are appropriate and meet the needs of the clients. DUTIES AND RESPONSIBILITIES: • Works as a team member to provide academic, recreational and social skills programming to the school age children/young adults in the Shelter., • Creates a group environment that promotes and expects positive behavioral norms. Helps create a safe-haven for youth living within the homeless shelter setting., • Develops and implements age appropriate activities and programs., • Documents monthly participation and outcomes; analyzes results and prepares recommendations., • Participates in initial training, ongoing staff development and supervision., • Maintains proper safety standards in regards to the health of participants in all programs., • Ensures that the recreational space is clean and well maintained. High School Diploma/GED required, College degree preferred. Previous experience working with children and/or young adults is essential. Experience working with low-income population preferred. Must enjoy the challenges involved with working with youth who may present a number of academic and social deficits. Upbeat, engaging personality is desirable. Program hours include afternoons, evenings, some weekends and holidays. Must be computer savvy. A clean/valid NYS Driver’s License is required. Must be able to pass child abuse screening and criminal background check. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR vQwhWtNESU

Job DescriptionSalary: $60,000-$70,000 Company Description: Project FINDs missionis to provide low- and moderate-income and homeless seniors with the services and support they need to enrich their lives and live independently.Today Project FIND operates four supportive housing residences that are home to more than 700 people and four senior centers with over 3,000 members. Our members and residents range from the healthy and active to the frail and homebound to the homeless. For all these individuals, Project FIND is a critical resource, providing housing, meals, and programs that help individuals navigate the challenges of aging by encouraging community engagement and healthy living. Project FINDs Older Adult Centers are dedicated sites that provide a variety of meals, activities, and services to people over the age of 60. Please visit our website at:. Job Summary Reporting to the Director of Development and External Relations (DoDER), the Fundraising Manager will play an important supportive role in managing and growing the organizations fundraising resources. The role will focus on building and maintaining individual, corporate and foundation organizational support, with an emphasis on growing the agencys unrestricted funding base. The Fundraising Manager will assist in the creation and development of a variety of individual giving societies to bolster the agencys discretionary resources. While the emphasis of the role will be responsible for assisting in the stewardship and growth of individual and corporate giving, the Fundraising Manager will also help with the creation and completion of corporate foundation and other foundation funding applications. General Responsibilities: The Fundraising Managers responsibilities will include: Identify Donors • Assist the DoDER in conducting donor cultivation meetings and agency tours for supporters and volunteers. Provide recommendations to the DoDER on new elements/aspects to include in donor meetings., • Participate, along with the Development team, in placing calls to donors thanking them for their contributions. Assist in the development of script content for the calls., • Provide suggestions and recommendations to recruit new donors including individuals and corporations. Additionally, the Fundraising Manager will take steps to encourage volunteers to become donors., • Develop goals to increase corporate contributions for the benefit, sponsorships and campaigns., • Perform gift processing in the constituent database including: entering donation amounts, creating new donor records, entering donor addresses, updating donor records, adding notes and coding gifts. Research • Conduct prospect research on corporate foundation funding opportunities. Provide periodic assistance with authoring aspects of corporate foundation and other foundation funding application and reports., • Research prospective individual donors. Build Relationships • Assist with the establishment of Project FIND giving societies recognizing donors for their contributions. Create materials to recruit new and current donors to become society members., • Assist with the promotion of the current Project FIND Planned Giving Legacy Leaders society and corporate matching programs., • Serve as a contributing member of Project FINDs development team: participate in team meetings and supervision sessions and collaborate as an essential member of working groups dedicated to special projects and events. Special Events • Collaborate with the DoDER and the Brand Manager on the planning and on-site coordination of special events, including benefits, open houses, tours and activities involving Project FIND participants, volunteers, board members, donors, funders and community leaders. Manage Relationships • Assist with drafting and sending donor acknowledgments in a timely fashion., • Help with the execution of direct mail solicitations, including the year-end appeal and appeals for special campaigns and events., • Assist on occasion with the maintenance and updating of event and direct mail mailing lists. Assist with ensuring contact lists are maintained for data merging of letters and envelopes., • Assist with the creation of and reporting of department fundraising metrics. Qualifications • Bachelors Degree Required., • Minimum of three years of nonprofit development experience., • Excellent computer skills: MS Office Suite (Word, Excel, Powerpoint)., • Ability to interface professionally with all levels of staff and donors., • Skilled with meeting goals, plans and deliverables on time., • Familiarity with NYCs corporate and foundation funding landscape a plus., • Proficient writing skills required. Schedule Monday - Friday 9 a.m. - 5 p.m., withflexibility to occasionally work some weekends and holidays (i.e., Christmas) Project FIND participates in E-Verify, which confirms employment authorization through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification. E-Verify is not used as a tool to pre-screen candidates.

Job Description Director of Real Estate Development (Hybrid Schedule 4 Days in Office & 1 Day Remote) ORGANIZATION DESCRIPTION The West Side Federation for Senior and Supportive Housing, Inc. (WSFSSH) is a is a non-profit housing developer, operator, property manager, and service provider providing affordable housing and services to the elderly, homeless individuals, persons living with HIV/AIDS, individuals with mental illness, and others in need for almost 50 years. DEPARTMENTAL DESCRIPTION WSFSSH operates a range of housing – including independent apartments, single-room-occupancy residences, and licensed adult care facilities – on the Upper West Side, Central Harlem, and the South Bronx. Several buildings are co-located with community facilities that benefit our residents and the surrounding neighborhood. Examples include federally qualified health centers, senior centers, dental clinics, daycares, and community meeting spaces. WSFSSH has completed five major projects comprising nearly 800 units and 110 shelter beds in the last eight years. Our current 5-year pipeline includes 5 projects, both new construction and restructuring existing assets. The Director of Real Estate Development position reports to the Chief Executive Officer and works closely with the other members of the WSFSSH Executive Leadership Team (Chief Financial Officer, Chief Operating Officer and Managing Directors) to guide WSFSSH’s development growth. RESPONSIBILITIES The Director of Real Estate Development oversees all activities of WSFSSH’s real estate development department and supervises a team of four dedicated real estate development staff members, including an Associate Director, who identify, evaluate, obtain financing, build and lease-up real estate projects that further the mission of WSFSSH. Duties include: Set Strategic Direction: Identify strategic paths for ongoing housing development: • Identify and evaluate existing financing opportunities/constraints for development, • Conceptualize and test new financing strategies for development, • Identify sites for development, • Guide and oversee production of funding/RFP proposals for maximal competitiveness, • Create and routinely update a five-year strategic development plan Provide Supervision and Support: Provide oversight, guidance, and assistance to enable members of the development team to navigate all aspects of the development process: • Lead negotiations on complex real estate matters (i.e. acquisition contracts, commercial leases, financial and/or regulatory legal documents, etc), • Provide detailed review of key project documents related to transactional and legal concerns, • Review and approve underwriting for all projects at critical stages of development, • Engage in higher level partner communications, • Cultivate cross-departmental collaboration (marketing, facilities, finance, etc) to facilitate workload efficiencies and project phase transitions, • Coach, counsel, and be a sounding board to all development team members Lead Staff Development & Training: Cultivate a diverse and high performing development team with career ladders for retention and advancement: • Identify key abilities for required development staff performance at each level of staff engagement and establish metrics for evaluating skills growth over time, • Engage in ongoing skills assessment with staff to identify relevant professional development opportunities to enhance both performance and growth Represent WSFSSH: Individually or in partnership with others, represent WSFSSH in a variety of forums to advance WSFSSH’s mission: • Represent WSFSSH in delivering presentations to internal and external parties related to development matters, • Attend development-relevant conferences, professional associations, and other public meetings on behalf of WSFSSH, • Collaborate with housing providers and others to establish and carry out development-related advocacy agendas QUALIFICATIONS Administrative and Managerial • Passionate about WSFSSH’s mission and impact, • 5-10 years of real estate development experience in the affordable &/or senior housing sector, • Bachelor’s degree required. Master’s degree in a related field preferred or a combination of education and relevant experience., • Exceptional written, oral, interpersonal, and presentation skills, • Ability to execute tasks while juggling priorities and maintaining attention to detail, • Commitment to foster a team-centered work environment Strategic • Strong analytic ability and comfort with complexity, • Clear-eyed approach to identifying critical path items and potential solutions, • Ability to anticipate future opportunities and trends and to assign staff responsibilities accordingly Financial • Thorough understanding of real estate underwriting fundamentals and related tax credit concerns, • Measurable experience with Federal, State and local financing requirements for affordable housing Qualitative • Transparent, direct, and kind in interactions with colleagues, • Ability to work with efficiency, flexibility, and with good humor, • Possessing spark, imagination, and creativity, • Tactful and diplomatic in organizational settings, • Self-starter, self-disciplined Benefit Overview Westside Federation of Senior & Supportive Housing offers full-time employees a comprehensive choice of benefits that include Medical, Dental, Vision, 403 (B) retirement savings, Flexible Spending Accounts (FSA), Life & Disability, Short-term and Long- term Disability, Employee Assistance Program (EAP) commuter benefits and more. Voluntary benefit options and Time Off that includes 11-12 paid Federal Holidays, accrued Vacation and Sick Time. EEO Policy or Statement WSFSSH is an Equal Employment Opportunity Employer (EEO); employment is based upon employees’ qualifications without discrimination, on the basis of race, creed, color, national origin, religion, sex, age, disability, marital status, sexual orientation, military status, citizenship status, genetic predisposition or carrier status, or any other protected characteristic as established by law. Monday through Friday 09:00 am to 05:00 pm 35 Hours

Job Description Catholic Charities of the Archdiocese of Newark is currently seeking a Part Time Licensed Mental Health Clinician – LCSW for our St. Bridget’s Residence in Newark, NJ. (23 hours per week – see schedule below). • Tues & Wed: 12pm-8pm, • Educational workshops on nutrition, health, stress reduction and other life skills areas;, • Referral to mental health and/or substance abuse counseling;, • Case management services;, • Advocacy services; and, • Clinician will be working 23 hours per week:, • Monday and Tuesday: 11AM – 7PM, • The Clinician is responsible for providing individual and group counseling to assess clients’ needs, • Collaborate with clinical team and treatment providers to provide a continuity of care, • Conduct psychosocial assessments and make necessary mental health referrals, • Provide mental health follow-up during hospitalizations and times of decompensations, • Provide crisis counseling and documentation of services via progress note in a timely manner, • Ensure contractual funder requirements such as completing data entry via CHAMP/HMIS, • Master's degree in behavioral health related field, • Valid LCSW CURRENT EMPLOYEES: • CCAN offers a competitive compensation and comprehensive benefits package for employees. CCAN is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status. AsjmV0Jket

Job Description Let’s Connect Are you ready to embark on a new career endeavor? Join The Doe Fund on our mission to break the cycles of homelessness, addiction, and criminal recidivism by providing holistic services, housing, and work opportunities to the underserved populations, including the formerly homeless and incarcerated, disconnected youth, veterans, and people living with AIDS. Our flagship transitional work program-- Ready, Willing & Able-- integrates paid work, occupational training, and holistic supportive services to facilitate an individual’s return to mainstream society. We are seeking a Case Manager/Mental Health Counselor for The Doe Fund's newest permanent supportive housing program for homeless men and women living with HIV/AIDS. The program is designed to provide long-term residential care and twenty-four-hour support services in a community environment that maximizes residents' independence while ensuring their physical and emotional security and well-being. Half of the residents will be referred by the New York City HIV/AIDS Services Administration (HASA) and the other half will be apartments for affordable to low-income households. The Case Manager/Mental Health Counselor is responsible for providing supportive case management services to the HASA-funded residents. The successful candidate will have strong clinical and communication skills along with an understanding of working with the HIV/AIDS population. We offer a competitive salary with comprehensive benefits, including medical and dental coverage, paid participation in a retirement plan, sick and vacation leave, discount gym memberships, paid holidays and more. The Ideal Candidate: • You have a Master’s Degree in Social Work or related field, a license in Clinical Social Work and LMSW or LMHC required., • You have at least one year of experience working with people who are homeless, living with HIV/AIDS, have substance abuse histories, or suffer from mental illness, • You have at least 5 years of experience in the mental health field, • You have knowledge of benefits in the New York City Metro area, HIV/AIDS, psychiatric diagnoses, substance abuse, and mental health issues, • You have solid computer skills – internet, Microsoft Office, and charting database, • You have great organizational, writing, and communication skills Key Responsibilities: • Maintain a caseload and provide regular case management services to these individuals, • Maintain resident records in compliance with agency and funding standards, • Conduct and review assessments, • Develop and implement individual Service Plans and assist residents with achieving their goals geared towards self sufficiency, • Monitor and ensure residents are linked to healthcare providers, • Provide counseling and crisis intervention as necessary, • Assist residents in securing and maintaining benefits, • Maintain a liaison with community services including hospitals, substance abuse treatment programs, HRA and mental health programs, • Facilitate groups and activities that promote health and independent living skills development, • Monitor and assist residents with rent payments and budgeting, • Conduct regular unit inspections, • Educate residents about approaches to mental health, • Attend ongoing trainings to enhance the services provided to the residents, • Assist with completion of HASA’s weekly and monthly reports as well as any other relevant reports, • Other duties as assigned Interested? Submit your application for review. Before you go, we want to assure you that we are committed to building a diverse and inclusive workplace reflective of individuals who share our mission and who want to join us in working on the cutting-edge of important social issues. We are an equal opportunity employer and we highly encourage applications from candidates regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.

Job Description Let’s Connect! Are you ready to embark on a new career endeavor? Join The Doe Fund on our mission to break the cycles of homelessness, addiction, and recidivism. Our flagship Ready, Willing & Able (RWA) program provides paid transitional work experience, transitional housing, advanced occupational training, and comprehensive supportive services to individuals experiencing homelessness. The Doe Fund is also one of New York City’s largest nonprofit developers of permanent affordable and supportive housing, with more than 1,900 units in operation or pre-development. The Doe Fund has an annual operating budget of $73 million and a full-time staff of nearly 500, a significant portion of whom are graduates of our programs. We are seeking a Social Service Supervisor for The Doe Fund's newest permanent supportive housing for homeless individuals living with HIV/AIDS. The housing program is designed to provide long-term residential care and twenty-four-hour supportive services in a community environment that maximizes residents' independence while ensuring their physical and emotional security and well-being. This 98-unit residence will provide housing for 49 individuals referred by the New York City HIV/AIDS Services Administration (HASA), and the remaining 49 units will be apartments for moderate-income households. The Social Service Supervisor will provide clinical and administrative supervision to members of the clinical team. The successful candidate will have strong clinical and supervisory skills along with experience working with the HIV/AIDS population and the ability to cover some evening hours. We offer a competitive salary and a comprehensive benefits package, including medical and dental coverage, paid retirement plan participation, paid sick, personal and vacation time, paid holidays, discounted gym memberships, and more. Key Responsibilities: • Assist the Program Director with the day-to-day operations of the supportive housing program, • Conduct regular supervision (individual and group) with the members of the clinical team and maintain an accurate record of each supervisory meeting, • Review referral applications and set up interviews for prospective residents, • Assist the Program Director with the completion of various reports, • Conduct regular chart audits to ensure compliance with the standards of The Doe Fund and the AIDS Institute, • Monitor and review resident Service Plans and ensure that other charting documents are recorded in an appropriate and timely manner, • Perform or supervise the performance of psychosocial assessments for each resident, • Co-facilitate team meetings and case conferences, • Maintain a directory of resources on HIV/AIDS services, substance abuse, mental health treatment, and services for seniors, • Collaborate with all departments as it relates to the residents; assist in coordinating care and referrals with community agencies and hospitals, • Assist with the development of quality assurance guidelines and procedures for the Clinical team, • Responsible for the performance appraisals of clinical staff, • Attend all administrative meetings in the absence of the Program Director, • Responsible for program oversight in the absence of the Program Director, • A Master’s Degree in Social Work or related field from an accredited college or university. LMSW or LMHC preferred, • Minimum of five years of post-Masters experience, 2-3 years of which should include supervisory experience, • The ideal candidate must have a working knowledge of HIV/AIDS, substance abuse, mental illness, and homelessness, • Demonstrated ability to inspire and motivate staff and residents, • Excellent clinical and case management skills, • Sensitivity to community issues and needs, • Outstanding interpersonal and communication skills, both oral and written, • Strong ethical standards, confidentiality, and personal integrity, • Flexibility with schedule to cover some evening activities Submit your application for review. Before you go, we want to assure you that we are committed to building a diverse and inclusive workplace reflective of individuals who share our mission and who want to join us in working on the cutting-edge of important social issues. We are an equal opportunity employer and we highly encourage applications from candidates regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.

Job Description Title of Position: Peer Coordinator FLSA Status: Non-Exempt Department: Transitional Housing, Win West Salary: 20.82/hr. Report to: Clinical Team Leader, Win West Positions reporting to this position: None Purpose of the Position The Peer Coordinator provides support and advocacy services to mentally ill women living at the Win West Residence. S/he provides basic support services to clients. The Peer Coordinator ensures compliance with all Win contractual requirements. Responsibilities: • Provide outreach intervention, resource and referral services through the distribution of materials and education to clients individually and in group settings., • Assist clients with access to needed community services and provide follow up., • Commit to using Evidence-Based Practices (EBP); strength-based case management, Motivational Interviewing (MI), Trauma Informed Care (TIC), critical time intervention, family-centered case management, boundary setting, and cultural-reflexivity to help clients achieve their goals., • Conduct recreational activities and monitor client participation., • Act as an advocate for clients as appropriate; encourage and support self-advocacy., • Accompany clients to appointments, trips and activities., • Actively participate as a member of the residence multi-disciplinary team., • Attend shelter meetings, organization wide meetings and staff training, as requested., • Assist with conducting unit inspections., • Identify problems in daily living skills and provide direct support to clients., • Prepare all mandated reports required by Win, Department of Homeless Services (DHS) and other funders., • Work evenings and weekend schedule as needed., • Work collaboratively with the case managers to ensure clients’ treatment plans are followed., • Support colleagues with emergencies and crisis intervention., • Assist with food preparation, meals, and clean up for clients, • Stock and organize the food pantry., • Document all assistance and services to clients in the client chart and DHS database., • Perform other related duties assigned. Essential Functions: • Must be able to work evenings, at least one Saturday a month and some holidays., • Must be able to ascend/descend stairs within the building assigned., • Must be able to escort clients to appointments as needed., • Must be able to work evenings, at least one Saturday a month and some holidays., • Must be able to ascend/descend stairs within the building assigned., • Must ascend/descend stairs in a five (5) story building where clients reside. Qualifications: • Commitment to Win’s mission, vision, and values., • AA degree required., • Food Handler certificate must be obtained and kept current., • Must be able to work evening and weekend schedule., • Demonstrated knowledge and skill in motivational interviewing and trauma informed care., • Bilingual English/Spanish a plus. Core Competencies: • Leadership: Embodies Win’s Core Values and understands client needs are staff’s priority. Acts with a high degree of professionalism and has a good work ethic., • Facilitating Change: Willingly learns new approaches, methods, or technologies to improve client outcomes. Develops and meets challenging but achievable goals with clients’ wellbeing in mind., • Managing Performance: Interacts respectfully with clients and co-workers. Avoids conflict effectively., • Applying and Developing Expertise: Works diligently in the best interest of the clients. Maintains appropriate boundaries when working with clients., • Communicating and Collaborating: Works collaboratively; relies on and supports team in achieving results. Communicates urgent priorities effectively. Values the full spectrum of diversity and inclusion for peers and clients., • Other special projects and responsibilities, as assigned. WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.

Job Description Title of Position: Clinical Director (LCSW or LMHC) FLSA Status: Exempt Department: Transitional Housing Reports to: Program Director Positions reporting to this position: Client Care Coordinators and Case Managers Salary: Up to $90,000 per year Purpose of the Position The Clinical Director is responsible for the programmatic service delivery in partnership with the Program Director, with emphasis on Behavioral Health Services. Responsibilities include implementation of new program design to bring intensive clinical services into program plan for clients. Other responsibilities include evaluation, reporting, supervision of clinical and social service staff. The Clinical Director uses Evidenced Based Practice (EBP), treatment plans, case management, crisis intervention, and discharge plans to assist the Social Services team with person centered planning for all Win clients. Responsibilities: • Supervise the program’s multi-disciplinary team, which will include Social Service Supervisors, Case Managers, and Client Care Coordinators., • Provide supervision to Social Service Supervisors to troubleshoot client issues, and enhance direct reports clinical case management skills in accordance with program policies, procedures, and protocols., • Provide clinical supervision to Client Care Coordinators to ensure supportive counseling is provided to clients., • Provide coaching, training, and staff development to the Social Service team by incorporating social work values into program services, embracing a clinical lens., • Provide management oversight to the supportive housing process., • Train and support staff in the use of Evidence Based Practices (EBP), promote Trauma Informed Care (TIC) and Motivational Interviewing (MI), Critical Time Intervention (CTI) to exceed program goals and help clients achieve permanent housing., • Conduct audits of the Uniform Client Chart and supporting documentation to ensure compliance with Office of Temporary and Disability Assistance (OTDA), Department of Homeless Services (DHS), contractual requirements and Win standards., • Establish linkages with appropriate community agencies for services required by shelter residents, to include medical, mental health, substance abuse, child welfare and other stakeholders working with Win clients., • Conduct community outreach and liaison with ancillary programs to maximize onsite care-coordination and referral process; establish long-lasting partnerships., • Monitor incident follow-ups, ensuring optimal clinical lens during crisis intervention; provide direct client care and assessment to identified clients., • Identify and consult in coordination of care for high-risk clients in collaboration with Program Director to make clinical decisions regarding client care and safety., • Monitor and engage all long-term stayers within the facility by conducting case conferences with families, as well as monthly meetings with interdisciplinary staff as it relates to long term stayers., • Liaison with ACS and ensure to attend all meetings related to ACS/Preventive interactions and provide information as a Mandated Reporter to the Administration for Children’s Services (ACS) as needed., • Support Program Director in preparation of reports in accordance with Win and regulatory agencies., • Perform other related duties as needed. Essential Functions: • Must be able to ascend/descend stairs in the assigned building., • Must be able to escort clients to appointments as needed., • Must be able to work evenings, at least weekend on call monthly, and some holidays. Qualifications: • Commitment to Win’s mission, vision, and values., • Current NYS LCSW or LMHC license and three (3) years of supervisory experience., • Demonstrated experience facilitating groups and developing curricula., • Demonstrated experience working with individuals with mental illness and substance abuse, preferably with homeless families., • Excellent verbal and written communication skills., • Knowledge of crisis intervention techniques., • Proficient in Microsoft Office Suite., • Bilingual – English/Spanish a plus. Core Competencies: • Leading Others: Conduct informative, effective meetings with staff and communicate critical information. Provide concise direction through formal and informal discussions., • Facilitating Change: Propose new approaches and methods to improve client services. Anticipate challenges and manage consequences., • Managing Performance: Share constructive feedback and quickly adjust to new demands., • Applying and Developing Expertise: Stay informed of cutting-edge best practices., • Communicating and Collaborating: Listen well and actively engage others with honesty and integrity. WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. #ZR #IND

Job DescriptionTitle of Position: Social Service Supervisor FLSA Status: Exempt Department: Transitional Housing Reports to: Program Director Salary: Up to $62,849.80 per year Positions reporting to this position: Case Managers Purpose of the Position: The Social Service Supervisor is responsible for ensuring Case Managers working in shelters provide quality services to families in accordance with all the Department of Homeless (DHS) services, the NYS Office of Temporary Disability Assistance (OTDA), and Win requirements. The Social Service Supervisor will provide supervision to Case Managers using Evidence Based Practices (EBP), Motivational Interviewing (MI), Trauma Informed Care (TIC), and boundary setting. Responsibilities: * Provide comprehensive case management including individual and group counseling services and other appropriate support services to clients in the absence of the Case Managers. * Supervise Case Managers and provide coaching, training, and staff development as needed. * Manage the shelter’s multidisciplinary team. * Champion the use of Evidence Based Practices (EBP) in all aspects of Win services. * Use and promote EBP, MI, MIC, and TIC to exceed program goals. * Assume responsibility for Program Services in the absence of the Program Director. * Participate in DHS daily housing metrics calls. * Provide crisis intervention, oversee day-to-day case management services and ensure weekly case conferences. * Ensure all Case Managers conduct an initial needs assessment with new families within 48 hours of arrival at the shelter and begin to develop an Individualized Living Plan (ILP). * Participate in Child Safety Conferences and provide information as a Mandated Reporter to the Administration for Children’s Services (ACS) as needed. * Ensure Case Managers are provided with orientation and training related to their responsibilities in maintaining the Uniform Client Chart. * Ensure Case Managers maintain current and accurate confidential case records with all required documentation. * Audit the Client Assistance and Rehousing Enterprise System (CARES) database, review essential documentation, and monitor chart maintenance for OTDA, DHS, and Win audit readiness. * Work with community service providers to ensure clients receive essential services including mandated substance abuse treatment and mental health services. * Attend regularly scheduled CARES training sessions to obtain DHS updates. * Develop and conduct client activities/workshops. * Schedule and attend client monthly house meetings. * Provide feedback to the Program Director to ensure resources are available and the goals of the program are achieved. * Prepare accurate and timely reports required by funders and Win. * Perform other related duties as needed. Essential Functions: * Must be able to work one evening weekly, one Saturday a month, and holidays. * Must be able to ascend/descend stairs in the building where client families reside. * Must be able to escort clients to appointments as needed. Qualifications: * Commitment to Win’s mission, vision and values. * M.S.W. or a related degree required with 3 to 5 years of experience in family and/or single adult residential counseling services. * At least one year of supervisory experience a plus. * Familiarity with EBP, MI, and TIC. * Must be able to work with at-risk populations including domestic violence survivors, clients with medical and mental health issues, and the chronically homelessness. * Must be able to work effectively with a diverse staff. * Excellent organizational and communication skills, written and verbal. * Must be able to work effectively in a team environment * Familiarity with entitlement systems and procedures. * Working knowledge of substance abuse issues a plus. S * Solid computer skills, including Microsoft Office and Outlook. * Knowledge of CARES a plus. * Bilingual – English/Spanish a plus. * Core Competencies: * Leading Others: Conduct informative, effective meetings with staff and communicate critical information clearly. Leads by example, doesn’t stay behind the desk, stays visible to staff and clients. * Facilitating Change: Inspire and motivate others to achieve outstanding client outcomes. Assist in overcoming resistance to change. Anticipate challenges and manage consequences. * Managing Performance: Participate actively in team meetings and communicate client needs. Monitor performance against predetermined standards set by Win and funders. Shares constructive feedback, quickly adjusts to new demands. Holds self and staff accountable for performance at high standards. Use positive reinforcement to convey confidence in employees. * Applying and Developing Expertise: Understand and uphold all policies and procedures described in Win Employee Handbook. Use MI and TIC practices consistently and effectively. Take client issues to the appropriate people within the organization to obtain the most accurate information to meet the customer’s needs. * Communicating and Collaborating: Value the full spectrum of diversity and inclusion for clients and staff. Communicate effectively verbally and in writing. Foster open communication to and from the Assistant Vice President and supervisors. WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds, and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.

Job Description Title of Position: Substance Abuse Social Worker FLSA Status: Non Exempt Department: Transitional Housing, Win West Salary: $31.74 per hour Report to: Program Director Win West Positions reporting to this position: None Purpose of the Position The role of the Social Worker within the social service team is to provide substance abuse services to women in transitional housing and assist with ensuring appropriate level of care is identified when connecting to permanent housing. The individual in this position works closely with social service staff in a collaborative approach to manage client needs and ensure the effective delivery of services to the clients at Win West. Responsibilities: • Assist with initial intake process in partnership with the security staff. to using evidenced based practices (EBP), Motivational Interviewing (MI), Trauma Informed Care (TIC), critical time intervention and boundary setting, to help clients achieve their goals., • Assist with initial intake process in partnership with other team members., • Triage client(s) for immediate needs and services., • Conduct substance abuse assessment for all clients to determine need., • Provide emergency and crisis service intervention such as connecting to detox and rehabilitation services in community., • Develops Relapse Prevention Plans with clients and modify interventions as needed., • Perform timely and accurate data input of required client information in Department of Homeless Services (DHS) database., • Provide assistance to Housing Coordinator by completing 2010E Supportive Housing Applications., • Support clients in identifying steps towards housing readiness and assist with transitioning to permanent housing., • Conduct group sessions weekly focused on substance abuse treatment and recovery., • Provide individual counseling for clients diagnosed with substance abuse disorder and connect to treatment services in the community., • Establish advocacy network with community resources., • Actively participate as a member of the shelter's multi-disciplinary team., • Attend transitional housing meetings, organization wide meetings, and staff training, as required. Prepare all mandated reporting as required by supervisor, contract agencies and Win., • Discuss strategies with multi-disciplinary team to address treatment plans, challenges, and crisis intervention., • Collaborate with community-based service providers to ensure engagement in services., • Provide NARCAN training to staff and clients onsite and completed DHS/Win reporting in a timely manner., • Must be able to work evenings, at least one Saturday/Sunday a month and some holidays., • Must be able to ascend/descend stairs within the building assigned., • Must be able to escort clients to appointments as needed., • Must be able to work evenings, at least one Saturday/Sunday a month and some holidays., • Commitment to Win’s mission, vision, and values., • MSW required, direct experience in substance abuse setting required. CASAC credential is helpful, • Experience working with individuals with mental illness, substance abuse, and homeless adults, a plus., • Demonstrated ability to facilitate group treatment and developing group curricula., • Experience with supportive housing, • Excellent organizational, written and verbal communication skills., • Proficiency in Microsoft Office., • Leading Others: Assist with the implementation of initiative and escalates issues appropriately., • Facilitating Change: Propose new approaches, methods or technologies to improve services to clients., • Managing Performance: Monitor performance against predetermined standards set by Win and funders., • Applying and Developing Expertise: Take client issues to the appropriate people within the organization to obtain the most accurate information to meet the client’s needs., • Communicating and Collaborating: Must understand and embody Win values and Code of Conduct. Must communicate effectively verbally and in writing. WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.

Job Description Title of Position: Clinical Director (LCSW or LMHC) FLSA Status: Exempt Department: Transitional Housing Reports to: Program Director Positions reporting to this position: Client Care Coordinators and Case Managers Salary: $90,000 per year Purpose of the Position The Clinical Director is responsible for the programmatic service delivery in partnership with the Program Director, with emphasis on Behavioral Health Services. Responsibilities include implementation of new program design to bring intensive clinical services into program plan for clients. Other responsibilities include evaluation, reporting, supervision of clinical and social service staff. The Clinical Director uses Evidenced Based Practice (EBP), treatment plans, case management, crisis intervention, and discharge plans to assist the Social Services team with person centered planning for all Win clients. Responsibilities: • Supervise the program’s multi-disciplinary team, which will include Social Service Supervisors, Case Managers, and Client Care Coordinators., • Provide supervision to Social Service Supervisors to troubleshoot client issues, and enhance direct reports clinical case management skills in accordance with program policies, procedures, and protocols., • Provide clinical supervision to Client Care Coordinators to ensure supportive counseling is provided to clients., • Provide coaching, training, and staff development to the Social Service team by incorporating social work values into program services, embracing a clinical lens., • Provide management oversight to the supportive housing process., • Train and support staff in the use of Evidence Based Practices (EBP), promote Trauma Informed Care (TIC) and Motivational Interviewing (MI), Critical Time Intervention (CTI) to exceed program goals and help clients achieve permanent housing., • Conduct audits of the Uniform Client Chart and supporting documentation to ensure compliance with Office of Temporary and Disability Assistance (OTDA), Department of Homeless Services (DHS), contractual requirements and Win standards., • Establish linkages with appropriate community agencies for services required by shelter residents, to include medical, mental health, substance abuse, child welfare and other stakeholders working with Win clients., • Conduct community outreach and liaison with ancillary programs to maximize onsite care-coordination and referral process; establish long-lasting partnerships., • Monitor incident follow-ups, ensuring optimal clinical lens during crisis intervention; provide direct client care and assessment to identified clients., • Identify and consult in coordination of care for high-risk clients in collaboration with Program Director to make clinical decisions regarding client care and safety., • Monitor and engage all long-term stayers within the facility by conducting case conferences with families, as well as monthly meetings with interdisciplinary staff as it relates to long term stayers., • Liaison with ACS and ensure to attend all meetings related to ACS/Preventive interactions and provide information as a Mandated Reporter to the Administration for Children’s Services (ACS) as needed., • Support Program Director in preparation of reports in accordance with Win and regulatory agencies., • Perform other related duties as needed. Essential Functions: • Must be able to ascend/descend stairs in the assigned building., • Must be able to escort clients to appointments as needed., • Must be able to work evenings, at least weekend on call monthly, and some holidays. Qualifications: • Commitment to Win’s mission, vision, and values., • Current NYS LCSW or LMHC license and three (3) years of supervisory experience., • Demonstrated experience facilitating groups and developing curricula., • Demonstrated experience working with individuals with mental illness and substance abuse, preferably with homeless families., • Excellent verbal and written communication skills., • Knowledge of crisis intervention techniques., • Proficient in Microsoft Office Suite., • Bilingual – English/Spanish a plus. Core Competencies: • Leading Others: Conduct informative, effective meetings with staff and communicate critical information. Provide concise direction through formal and informal discussions., • Facilitating Change: Propose new approaches and methods to improve client services. Anticipate challenges and manage consequences., • Managing Performance: Share constructive feedback and quickly adjust to new demands., • Applying and Developing Expertise: Stay informed of cutting-edge best practices., • Communicating and Collaborating: Listen well and actively engage others with honesty and integrity. WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. #ZR #IND Company DescriptionWomen In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.Women In Need provides safe, clean shelter and critical services and programs to over 10% of the homeless families in New York City. As the City’s homelessness crisis continues to escalate at an unprecedented rate, Win continues to increase in size, staff, and scope. With 14 shelters, and hundreds of supportive housing units, Win will serves more than 10,000 homeless families annually – always with a trauma informed focus on providing programs and services they need to confidently regain their independence and succeed on their own. For more than 39 years, Win’s mission has been to break the cycle of homelessness for families in New York City.

Job Description Title of Position: Income Building Specialist/Employment and Education Specialist FLSA Status: Non-Exempt Department: Social Services Reports to: Manager, Income Building and Director, Income Building Positions Reporting to the Position: None Purpose of the Position Salary: $27.55 per hour The Income Building Specialist (IBS) is responsible for providing employment services, ranging from job preparation to retention, for Win clients. In collaboration with local job training and placement agencies, this individual will partner with clients to obtain competitive employment opportunities in New York City. The Income Building Specialist will promote and provide resources to meet clients’ educational and financial objectives. Responsibilities: -Provide individualized employment assistance to clients, including interviewing techniques, résumé writing, job applications, and other employment services. -Develop and maintain relationships with potential and existing employers. -Assist clients in exploring employment opportunities to secure and maintain gainful employment. -Collaborate in the planning and execution of special events including job fairs organized by Win. -Refer clients to training programs based on client’s goals and experience. -Ensure linkages with the New York State Department of Education, vocational training, and educational programs for Win clients. -Access clients’ educational goals (i.e. obtaining High School Equivalency Diploma or College Diploma) -Recruit clients for on-site Computer Skills and Job Readiness Training Program. -Provide one-on-one and group financial literacy sessions and wealth creation workshops to promote financial independence. -Document all client work in confidential electronic record. -Commit to using evidence-based practices (EBP), Motivational Interviewing (MI), Trauma Informed Care (TIC), family-centered case management, and boundary setting. -Attend shelter meetings, agency-wide meetings, and staff training (on site and off site) as directed by the manager. -Collaborate with all transitional housing departments, including Case Managers, Client Care Coordinators, and Housing Coordinators to ensure that income building goals, metrics, and best practices are met. -Perform other related job duties as assigned. Essential Functions: -Must be able to ascend/descend stairs in the assigned building. -Must be able to escort clients to appointments and events using public transportation. Qualifications: -Commitment to Win’s mission, vision, and values. -BA/BS required plus two (2) years of successful practical experience in job placement and career coaching with adults. -Previous experience working in a social services setting focusing on with homeless families a plus. -Demonstrated ability to partner with potential employers and individuals to develop appropriate services for adult clients. -Excellent written and verbal communication skills -Proficiency Microsoft Suite. -Bilingual- English/Spanish a plus. Core Competencies: -Leadership: Sets an example by following Win policies and procedures. Acts with a high degree of professionalism and has a good work ethic. -Facilitating Change: Delivers high quality results consistently. -Managing Performance: Interacts respectfully with clients and co-workers. -Applying and Developing Expertise: Works with the manager to develop and meet challenging but achievable goals. Understands consequences. -Communicating and Collaborating: Values the full spectrum of diversity and inclusion. Keeps the supervisor informed about progress and problems; avoids surprises. WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. #ZR #IND

Job Description The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Hybrid: 4 days in office/1 day remote Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Job Summary Reporting to the Program Manager of the Clinical Rapid Response Team, the Master Social Worker provides direct care and guidance, ensuring evidenced based practices are being utilized to expedite a person’s recovery. The Master Social Worker will be actively involved in crisis planning and working to reduce the number of people on the high acuity list by deescalating situations and taking a preventative approach when signs are observed early. In addition to crisis work, the Master Social Worker will serve as an interim provider, providing individual and group counseling to people who are not ready to be connected to more formal care (i.e. clinics, traditional ambulatory treatment teams, etc.). The Master Social Worker will be an active listener, provide high-quality customer service, and respond by exhibiting cross-cultural awareness with the ability to promote and contribute to an equitable and inclusive anti-racist organizational culture and environment. Key Responsibilities & Essential Functions Program/Facilities • Assists to ensure that performance-based incentives and all other goals of the program are met., • Provides clinical expertise to program staff, • Housing documentation and placement, • Medical and mental health services, • Completes clinical provisions of the program for people in our care, including but not limited to care plans, housing placements, substance use counseling, incident reporting, and all other activities., • May coordinate clinical meetings with staff and other interdisciplinary teams., • Helps with liaison and coordination of services with psychiatric and medical providers., • Prepares, maintains and submits timely and accurate statistical and other reports mandated by Urban Pathways, regulatory and funding agencies., • Assesses, coordinates and facilitates staff Training., • Provides back-up administrative coverage in the absence of the Program Manager as needed., • Completes, when needed, psychiatric evaluations. (e.g. An individual’s housing package is incomplete because they are not able to get a psychiatric evaluation or refusing to go to an outside provider, the Clinical Social Worker will meet with the person and complete an evaluation with them., • Collaborates with the Program Manager and Human Resources to recruit, hire and onboard new program staff., • Manges AWARDS and other systems to ensure that all necessary client data is accurate and timely., • Ensure paper and electronic charts comply with Urban Pathways and regulatory agency standards., • Conducts monthly group supervision and study groups for employees interested in obtaining licensure., • Assist with agency-wide training to help develop our staff., • Communicates verbally and in writing in a professional manner., • Facilities/attends meetings, trainings, and supervisor sessions. Performs all other duties as assigned and as required. Qualifications, Education and Experience • Master’s degree in Social Work or closely related clinical field required with a CASAC or CASAC-T required., • Minimum five years of clinical and supervisory experience required., • Experience with people experiencing homeless, mental illness and/or substance use population preferred. Experience with substance use is strongly preferred., • Strong written and verbal communication skills., • Strong team building and coaching skills and experience., • Strong problem-solving skills and resourcefulness., • Strong computer skills and knowledge of Microsoft office (e.g. Word, Outlook, Excel, etc.)., • Strong skills and knowledge of client relational databases preferred (e.g. AWARDS)., • A valid driver's license is required, with an acceptable driving record that complies with our insurance policy standards., • Desire to perform the essential functions of this job., • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. These benefits include: • Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health., • Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future., • Paid Time Off: Generous paid time off, including vacation, holidays, and personal days., • Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career., • Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs., • Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support., • Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues., • Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.

Job Description Title of Position: Clinical Director (LCSW or LMHC) FLSA Status: Exempt Department: Transitional Housing Reports to: Program Director Positions reporting to this position: Client Care Coordinators and Case Managers Salary: Up to $90,000 per year Purpose of the Position The Clinical Director is responsible for the programmatic service delivery in partnership with the Program Director, with emphasis on Behavioral Health Services. Responsibilities include implementation of new program design to bring intensive clinical services into program plan for clients. Other responsibilities include evaluation, reporting, supervision of clinical and social service staff. The Clinical Director uses Evidenced Based Practice (EBP), treatment plans, case management, crisis intervention, and discharge plans to assist the Social Services team with person centered planning for all Win clients. Responsibilities: • Supervise the program’s multi-disciplinary team, which will include Social Service Supervisors, Case Managers, and Client Care Coordinators., • Provide supervision to Social Service Supervisors to troubleshoot client issues, and enhance direct reports clinical case management skills in accordance with program policies, procedures, and protocols., • Provide clinical supervision to Client Care Coordinators to ensure supportive counseling is provided to clients., • Provide coaching, training, and staff development to the Social Service team by incorporating social work values into program services, embracing a clinical lens., • Provide management oversight to the supportive housing process., • Train and support staff in the use of Evidence Based Practices (EBP), promote Trauma Informed Care (TIC) and Motivational Interviewing (MI), Critical Time Intervention (CTI) to exceed program goals and help clients achieve permanent housing., • Conduct audits of the Uniform Client Chart and supporting documentation to ensure compliance with Office of Temporary and Disability Assistance (OTDA), Department of Homeless Services (DHS), contractual requirements and Win standards., • Establish linkages with appropriate community agencies for services required by shelter residents, to include medical, mental health, substance abuse, child welfare and other stakeholders working with Win clients., • Conduct community outreach and liaison with ancillary programs to maximize onsite care-coordination and referral process; establish long-lasting partnerships., • Monitor incident follow-ups, ensuring optimal clinical lens during crisis intervention; provide direct client care and assessment to identified clients., • Identify and consult in coordination of care for high-risk clients in collaboration with Program Director to make clinical decisions regarding client care and safety., • Monitor and engage all long-term stayers within the facility by conducting case conferences with families, as well as monthly meetings with interdisciplinary staff as it relates to long term stayers., • Liaison with ACS and ensure to attend all meetings related to ACS/Preventive interactions and provide information as a Mandated Reporter to the Administration for Children’s Services (ACS) as needed., • Support Program Director in preparation of reports in accordance with Win and regulatory agencies., • Perform other related duties as needed. Essential Functions: • Must be able to ascend/descend stairs in the assigned building., • Must be able to escort clients to appointments as needed., • Must be able to work evenings, at least weekend on call monthly, and some holidays. Qualifications: • Commitment to Win’s mission, vision, and values., • Current NYS LCSW or LMHC license and three (3) years of supervisory experience., • Demonstrated experience facilitating groups and developing curricula., • Demonstrated experience working with individuals with mental illness and substance abuse, preferably with homeless families., • Excellent verbal and written communication skills., • Knowledge of crisis intervention techniques., • Proficient in Microsoft Office Suite., • Bilingual – English/Spanish a plus. Core Competencies: • Leading Others: Conduct informative, effective meetings with staff and communicate critical information. Provide concise direction through formal and informal discussions., • Facilitating Change: Propose new approaches and methods to improve client services. Anticipate challenges and manage consequences., • Managing Performance: Share constructive feedback and quickly adjust to new demands., • Applying and Developing Expertise: Stay informed of cutting-edge best practices., • Communicating and Collaborating: Listen well and actively engage others with honesty and integrity. WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. #ZR #IND

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. CAMBA’s The Kensington Family Shelter provides comprehensive case management services to 64 families who are in a transitional residence program for homeless families. Position: Per Diem Shift Supervisor Reports To: Assistant Program Manager Location: 385 McDonald Avenue, Brooklyn, NY 11218 What The Per Diem Shift Supervisor Does: • Input client data using DHS’ CARES database, as needed., • Communicate effectively with clients, direct reporting staff, peers, supervisors, and funders., • Ensure regulatory compliance is met per NYS DHS, NYS OTDA, NYC FDNY, NYC Dept. of Health, NYC Coalition for the Homeless, etc, is adhered to. (i.e., log book entries, bed checks, client belongings, security, client care, medication, etc)., • Ensure security and residential aide and social service staff conduct new client orientation within 24 hours of entry into the facility., • Ensure the safety and security of operations of the facility by maintaining adequate staffing levels., • Must remain on-site to provide supervisory coverage at all times, including lunch breaks, when working shifts as the only on-site Shift Supervisor., • Ensure inventory of security equipment is up to date., • Ensure security of valuables and medications in safe/cabinet., • Retrieve, observe and document client’s self-administration of medications, as appropriate., • Utilize performance management systems to encourage the ongoing communication process with direct staff in order to develop, enhance, sustain, and improve the employees’ work performance., • Manage and coordinate the day-to-day functions of the facility ensuring programming, rounds, and client care services are occurring., • Implement strategies for effective team performance., • Professionally respond to complaints, incidents and emergencies and/or incidents and interview all parties, analyze, collect data, document and report the situation., • Resolve individual conflicts and disputes between staff or clients in a respectful and solution based manner., • Lead and participate in program meetings as requested., • Engage clients to address issues that arise on the shift and document and communicate via written logs, face-to-face meetings etc. to ensure appropriate staff are aware., • Monitor clients’ safety and ensure safety policies and procedures are practiced daily., • Overcome resistance to change from clients, direct reporting staff, and supervisors/funders., • Provide all required information for weekly/monthly/quarterly/semester/annual reports to CAMBA management and/or to funders., • Prepare performance appraisals for direct reporting staff., • Review and sign time sheets., • In the absence of adequate staffing, will have direct service/program responsibility in addition to the above., • Enforce and adhere to the Good Neighbor Policy and respond to community concerns when appropriate., • May coordinate and facilitate groups and trainings, • May develop content for client programming to maximize contract goals and performance targets., • May conduct initial intake or initial and/or periodic assessments of clients, • May prepare marketing materials for the program., • May reach out and market the program to the community in order to obtain resources for clients. Minimum Education/Experience Required: • HS Diploma or GED and 3 years applicable experience, or Associate’s degree (A.A.) and 2 years applicable experience, or Bachelor’s degree (B.A., B.S.W.) and/or equivalent experience. Other Requirements: • Must obtain and maintain First Aid/CPR certification., • Must obtain and maintain certification in overdose prevention., • Must obtain and maintain F-80 Fire Safety Coordinator certification, • Must obtain and maintain CPI (Crisis Prevention) certified Compensation: $25.00 hourly When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Per Diem CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR BrcxotUKWk

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. The Park Slope Shelter for Women serves 100 MICA (mentally ill chemical abusing) women at the Park Slope Armory in Brooklyn. Position: Shift Supervisor Reports To: Assistant Program Director Location: 1402 8th Ave Brooklyn, NY 11215 What The Shift Supervisor Does: • Maintain professional relationships with clients and client confidentiality., • Must remain on-site to always provide supervisory coverage, including lunch breaks, when working shifts as the only on-site Shift Supervisor, • Practice Universal Precautions/Standard Protocol & Procedures., • Comply with all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information., • Input client data using DHS’ CARES database, as needed., • Communicate effectively with clients, direct reporting staff, peers, supervisors, and funders., • Ensure regulatory compliance is met per NYS DHS, NYS OTDA, NYC FDNY, NYC Dept. of Health, NYC Coalition for the Homeless, etc, is adhered (i.e., logbook entries, bed checks, client belongings, security, client care, medication, etc)., • Ensure security and residential aide and social service staff conduct new client orientation within 24 hours of entry into the facility., • Ensure the safety and security of operations of the facility by maintaining adequate staffing levels., • Must remain on-site to always provide supervisory coverage, including lunch breaks, when working shifts as the only on-site Shift Supervisor., • Ensure inventory of security equipment is up to date., • Ensure security of valuables and medications in safe/cabinet., • Retrieve, observe and document client’s self-administration of medications, as appropriate., • Utilize performance management systems to encourage the ongoing communication process with direct staff to develop, enhance, sustain, and improve the employees’ work performance., • Manage and coordinate the day-to-day functions of the facility ensuring programming, rounds, and client care services are occurring., • Implement strategies for effective team performance., • Professionally respond to complaints, incidents and emergencies and/or incidents and interview all parties, analyze, collect data, document and report the situation., • Resolve individual conflicts and disputes between staff or clients in a respectful and solution-based manner., • Lead and participate in program meetings as requested., • Engage clients to address issues that arise on the shift and document and communicate via written logs, face-to-face meetings etc. to ensure appropriate staff are aware., • Monitor clients’ safety and ensure safety policies and procedures are practiced daily., • Overcome resistance to change from clients, direct reporting staff, and supervisors/funders., • Provide all required information for weekly/monthly/quarterly/semester/annual reports to CAMBA management and/or to funders., • Prepare performance appraisals for direct reporting staff., • Review and sign time sheets., • In the absence of adequate staffing, will have direct service/program responsibility in addition to the above., • Enforce and adhere to the Good Neighbor Policy and respond to community concerns when appropriate., • May coordinate and facilitate groups and trainings, • May develop content for client programming to maximize contract goals and performance targets., • May conduct initial intake or initial and/or periodic assessments of clients, • May prepare marketing materials for the program., • May reach out and market the program to the community to obtain resources for clients., • Must obtain and maintain First Aid/CPR certification., • Must obtain and maintain certification in overdose prevention. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR ec4fwMaNAq

Job Description Client Care Coordinator (Park Overlook) PRIMARY FUNCTION/PURPOSE: The Client Care Coordinator is responsible for the overall delivery and coordination of mental health and related services for homeless individuals. The Client Care Coordinator will enhance existing services to include a thorough assessment of clients’ long-term goals at intake, and collaborate with the case management staff to set achievable goals while establishing linkages within the community to ensure their successful progress towards independent living. This position will work with individuals at our Park Overlook location in the Bronx, NY. MINIMUM QUALIFICATIONS: • Must be a Licensed Master Social Worker (LMSW) in the state of New York upon hire, or obtain licensure within three (3) months of hire, • At least one year of experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services is strongly preferred, • Knowledge and experience working with diverse cultures and ethnicities, • Expertise in strengths-based and solution-focused practice, • Experience facilitating groups for adults, • Proficiency in Spanish and/or French a plus, • Excellent written and verbal communication skills, • Excellent interpersonal skills and computer literacy in Microsoft-Office are required PRIMARY RESPONSIBILITIES: • Complete a comprehensive bio-psychosocial assessment with each client to understand strengths & service needs, • Provide clear written reports that capture assessment findings & recommendations, • Assist clients that are homeless as they navigate multiple systems & cope with the stressors & anxiety induced by homelessness, • Provide outreach services, crisis intervention, risk assessment, safety planning, & pyscho-education, • Prioritize & conduct unit visits to the high-risk individuals that are in-shelter to coordinate safety planning efforts, • Prepare clients to accept services, • Collaborate with ACS and/or prevention services agencies, and participate in conferences to advocate on behalf of clients, • Make appropriate referrals and facilitate linkages between mental health providers, government agencies, and other related community–based services, • Serve as agency/program liaison between government agencies, community–based organizations, and/or groups, • Improve access to mental health services for individuals in-shelter by facilitating in-person or telehealth services, • Enhance delivery & coordination of mental health & related services, • Work effectively as part of a multi-disciplinary team of service providers to enhance engagement and ensure quality service, • Confer and consult with professional & technical personnel in implementing a multidisciplinary approach to client care & well-being, • Deliver enhanced mental health services: conduct biopsychosocial assessment, provide on-site mental health services (short counseling & brief intervention services), coordinate clinical treatment (clinical care coordination) referral, as well as linkage to care (medication management or psychotherapy) & follow-up, • Promote in-person or telehealth usage by utilizing H+H Express Care & other telehealth service utilization services via other hospitals & mental health providers of the client’s choice, • Utilize DHS Referral Basics: match the need as assessed through the BPS as soon as possible, assist client in scheduling, provide reminders before the appointment, coordinate transportation to the appointment, facilitate access to teletherapy, and provide a warm hand-off when possible, • Follow up on referral provided to the client: confirm the client was able to attend, how the session went, and address any concerns or questions the client might have; if a client did not attend assist with rescheduling & addressing any barriers, • Utilize motivational interviewing if a client does not want to participate or be linked to treatment; attempt to understand your client’s perspective or misconceptions, remove any barriers, and attempt to re-engage, • Provide therapeutic groups (music, art, general support groups, etc.); facilitate group work to address family issues, enhance life skills, etc., • Participate in meetings with case management & housing staff to discuss planning efforts & progress, • Assist clients with completing applications for supportive housing and accompany residents to supportive housing interviews when necessary, • Upon linkage to permanent housing, complete and discuss exit summary with the client, and provide them with referrals and supportive services identified in new community, • Utilize fact sheets, desk guides, and other material resources in delivering mental health services, • Complete all documentation in a timely manner; document services provided, efforts, and outcomes in CARES, • Compile information/data in regard to needed internal and external reports, • Attend professional development training & opportunities; participate in FWC mental health trainings delivered by DHS, • Perform other duties as assigned PRINCIPAL RELATIONSHIPS: • Frequent interaction with diverse clients to assess and respond to their needs, • Work in collaboration with staff to build and promote a cohesive and professional working relationship to ensure the delivery of high consistent high-quality services, • Outreach and network with community-based and government agencies to secure resources to assist both clients and staff OTHER REQUIREMENTS (including Physical Demands): • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job DescriptionDescription: The Bridge offers supportive housing and behavioral health services to vulnerable New Yorkers facing behavioral health and substance use challenges. We provide individuals with the tools they need to pursue their dreams and live meaningful lives. The Bridge envisions a world where adults experiencing serious mental illness can live and thrive within their communities. As a recognized leader in developing and operating supportive housing and community-based programs, The Bridge has 70 years of experience helping New Yorkers with mental illness, including those affected by homelessness, incarceration, and institutionalization. Scope of Position: Under the direction of the Program Director, and within the guidelines of all applicable laws, rules, regulations, and Agency code of ethics and policies and procedures, the Certified Peer Specialist supports adults with substance use disorders and/or mental health diagnoses. The Certified Peer Specialist respects the clients’ rights, maintains established professional boundaries, and delivers clinical services with the goal of assisting clients to achieve their personalized recovery goals. CRPA conducts outreach to both current program participants and within the communities of the Upper Manhattan and South Bronx conducting Narcan and Fentanyl test strip training to those who are at high risk of overdose and who have a friend/family/client who are at high risk of overdose. Essential Position Functions: • The Certified Peer Specialist engages with NYC homeless individuals beginning either at known “hang-outs” or during an inpatient hospital admission or emergency department visit with involvement in transition planning, including a needs assessment of community transition supports essential to stabilizing the participant., • Certified Peer Specialists facilitate Individual sessions with participants, emphasizing prevention and preparing for independent community living and the promotion of optimum mental and emotional health. May require helping participants deal with issues associated with but not limited to family and social relationships; stress and symptom management; activities of daily living; medication management; and housing readiness., • Certified Peer Specialists work with participants and their housing providers to resolve clinical issues that are impacting the participant’s ability to obtain, manage, and retain supportive housing., • Foster relationships with the community to ensure that recipients are connected with appropriate services as they transition back into the community., • Appointment navigation including accompaniment to appointments, travel training, re-engagement in community care, and addressing barriers to care., • Review documentation and conduct comprehensive psychosocial assessments to determine the medical, psychiatric, housing, and other social needs in the community., • Obtain historical and collateral information from multiple sources to support participants' behavioral and physical health needs., • Monitor, evaluate and record the participants progress with respect to care plan goals., • Attend and participate in team meetings and supervisory sessions., • Perform other related duties as assigned.Requirements:, • Bachelor’s Degree; Minimum three years of experience providing services to adults with serious mental illness preferred; Case Management work experience in a social service agency, preferably serving a behavioral., • Health population; Four years of past work case management work experience may be considered in lieu of a Bachelor’s degree., • Experience working with homeless and/or precariously housed populations preferred but not required; Knowledge of homeless resources, NYC shelter systems, and MTA transit systems a plus., • Knowledge of counseling principles and methods for mental illness and substance use disorders; Knowledge of treatment, rehabilitation, and community support programs as they relate to recipient/residents, families, and staff., • Ability to develop, evaluate, implement, and modify treatment intervention to meet the needs of individual recipients; ability to prepare accurate and timely reports; computer proficiency and good documentation skills; must have or be eligible to have NY State ID (non-drivers or drivers license)., • Knowledge and experience of electronic health records (specifically AWARDS by Footholds) preferred.

Job Description JOB DESCRIPTION TITLE: Discharge Coordinator REPORTS: Clinical Director FLSA CODE: Non-exempt PRIMARY DUTY: Direct Care MAJOR FUNCTIONS: The Discharge Coordinator is responsible for guiding consumers and their families through the health care and supportive housing system by providing referrals, assisting with access issues, developing relationships with service providers, and tracking interventions and outcomes. The Discharge Coordinator assumes a central role in ensuring community based services and supports are available for those consumers participating in the Reintegration phase and/or prior to discharge. S/he works directly with consumers in individual and group sessions on issues surrounding discharge planning, identifying community based supports and securing appropriate living arrangements. SPECIFIC DUTIES & RESPONSIBILITIES: • Monitor and evaluate consumer needs, including prevention, wellness, medical, mental health, care transitions, and social and community services where appropriate., • Maintain up-to-date consumer charts including referrals and outcomes., • Support adherence to treatment plan recommendations, • Responsible for ongoing consumer discharge planning., • Review and generate daily referrals., • Coordinate schedules, troubleshoot conflicts and ensure compliance with all appointments for designated consumers., • Develop and facilitate Independent Living Skills workshops to build skills and increase knowledge related to activities of daily living, ability to access community-based resources, spending habits and money management., • Assist consumers in navigating the subsidized housing identification and application process. This includes completing 2010e applications on all residents seeking subsidized housing., • Assist consumers in filling out all necessary paperwork, accompanying residents to interviews, following up with supportive housing agencies and ensuring that all housing units applied for are safe and affordable., • Link consumers to instrumental support services such as Medicaid, Medicare, Social Security, food stamps, home health care, Senior Citizen Rent Increase Exemption (SCRIE) and home delivered meals prior to discharge., • Link consumers to psychosocial/healthcare support services (e.g. SUD recovery supports, aftercare, mental health, primary care, social adult day services, senior centers, etc.) prior to discharge., • Attend regularly scheduled staff meetings and case conferences., • Attend all required in-service training seminars., • Participate in quality improvement activities., • Other relevant duties as assigned. REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE, SKILLS AND ABILITIES • Bachelor’s Degree or Associate’s Degree with two (2) years of related experience in health insurance, care coordination, entitlement, or housing placement services for low income and/or homeless populations., • Experience providing service coordination and information, linkages, and referrals for community-based services., • Knowledge of city, state, and federal guidelines for public and private low-income housing, entitlements and health insurance., • Ability to research and network with other agencies/community based services to meet a variety of client needs., • Proficiency with computer operation (Microsoft Word, Excel, AWARDS, and Outlook programs)., • Excellent written and verbal communications skills., • Must be able to work a flexible schedule., • This position requires regular travel throughout the five (5) boroughs. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Pet Insurance, • Legal Assistance, • Optum Financial Service through ConnectYourCare, • Benefit Advocacy Center through Gallagher Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.

Job Description Institute for Community Living (ICL) is a non-profit organization servicing the NYC-Metro area and for over 35 years, we’ve provided life-saving care to New Yorkers in need that includes but is not limited to addiction assistance, mental health services, and housing support for all. Proudly doing so, with integrity, love, and respect. Our goal is to have a positive and long-lasting impact on the lives of the people and communities we serve with the hope of providing the care, support, and attention they need. So, it is our pleasure to announce that we are currently seeking a full-time candidate for the role of Case Manager (CM), to join our team! – Veterans preferred for specific VA Shelter locations. By ICL definition, under the direct supervision of the Program Supervisor, a Case Manager is someone primarily responsible for assisting residents with organized and formulated comprehensive service planning and assessment activities in conjunction with specialty program staff, while assuring plan implementation through direct case management or co-provider services, in addition to, primary or shared responsibility – depending upon the specialty or discipline – in providing the residents with specific linkages/advocacy services with co-providers of housing, mental health, substance abuse, healthcare services, parole boards, etc. In short, for some residents, the CM will be the major provider of a particular service, and for others, a secondary support agent. MIN. ROLE REQUIREMENTS & PREFERENCES: • LOCATION: LIC, NY 11101 + Available 5 Days min. Monday to Sunday, with options for O.T. – Shift: Days & Hours TBD, • EDU/EXP: degree options below MUST be majored and/or concentrating (min. 24 credits) in the following human service fields… social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation/recreation therapy, counseling, sociology, community mental health, child and family studies, speech and hearing – OR – a practicum encompassing a substantial number of activities with the target population, alongside coinciding experience with providing direct services to individuals with mental disabilities – preferably in a shelter setting, • BA Degree and 1+ years of case management or relevant human services exp., • BA Degree with 1-year practicum and 1+ years of case management or relevant human services exp., • AA Degree and 3+ years of case management or relevant human services exp., • GED/HSE or HS Diploma and 5+ years of case management or relevant human services exp., • Certifications: CPR & First Aid and OD Responder from NYS Opioid Overdose Prevention Program (NYSOOPP), • Proper attire always – this includes work pants, boots, and outer/inner-wear with the ICL company logo (provided after training) ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: • Ability to stand, stoop, bend, and stretch for long periods of time, • Ability to effectively use computer software such as MS Word and Outlook, • Ability to consistently report for work as scheduled, being on-call if needed, • Knowledge of the causes and processes of mental illness and substance abuse disorder, • Ability to perform medium to heavy manual labor, including lifting objects weighing up to 50+ lbs, • Ability to work in a setting with diverse individuals with mental illness and/or behavioral disorders, • Strong problem-identification and solving skills with an awareness of self and one’s impact on others, • Ability to work independently and as a team, to conform to all applicable safety and accountability measures, • Strong communication, listening, interpersonal, writing, and conveying skills – bi-lingual is a plus but not mandatory, • Ability to continually learn and apply knowledge with a willingness to participate in in-service training and development activities, • Ability to learn, understand, and comply with all state and city regulations, policies, and procedures regarding case management, • Ability to facilitate meetings and organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting, • Ability to follow all safety guidelines in accordance with the performance of the tasks mentioned below... CASE MANAGEMENT TASKS: • Housing Support – perform regular inspections of the residents’ living areas to ensure the safety of the residents, accountability of ICL property, and cleanliness of such areas; immediately account for residents and file missing person reports on residents not accounted for in accordance with ICL policy and procedure; execute emergency exit plans as outlined in the policy and procedure manual, • Team and Staff Support – function as an effective team member, including performing share of work, cooperating with coworkers, securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors, and residents; work with other team members (e.g. Substance Abuse Specialist) in addressing the needs of residents; review length-of-stay profile with supervisor and address barriers to getting and/or keeping employment and housing and participates in weekly length-of-stay reviews; report serious incidents, allegations, or sensitive situations to supervisors; attend regularly scheduled staff and clinical meetings, and supervisions as well as in-service trainings and developmental activities, • Compliance Support – comply with attendance and timekeeping rules and report reliably and regularly to work on an on-going basis; comply and promote compliance with all applicable laws, regulations, and agency policies helping to strengthen and maintain an ethical organizational culture; participate in ongoing reviews of existing linkages for resident adequacy and, in recognition that a comprehensive co-provider service array is necessary to good outcomes; seek to extend program and other agency linkages as part of a continuous quality improvement, • Admin Support – prepare and complete accurate incident and documentation reports, and other written materials, in accordance with ICL policy, in a timely manner; develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards; maintain up-to-date and accurate individual paper and electronic case records on each assigned resident; conduct quarterly reviews of the service-plans, assessment info, medical records, and changes in care with follows-up to determine quantity and quality service provided; obtain and document and/or file assessment info such as medical, psychological, and social factors contributing to the resident's situation as well as info about the resident’s strengths, needs, abilities and preferences; continually document resident’s treatment progress, developing measurable and objective service plans that maximize a resident’s strengths and abilities in accordance with regulatory guidelines; review the staff communication log and make entries concerning essential elements of information designated by program mgmt. RESIDENT SUPPORT TASKS: • Resident Integration – show empathy to residents upon entry; participate in orientation of new residents, explaining the types of clinical services, recreational activities, and ICL programs that are available; instruct the resident in daily living skills, socialization skill enhancement, and conflict resolution, • Service Plan Support – obtain and develop resource info for residents in all aspects of their care; disseminate this information to residents in a manner that is clear and understandable; advocate on behalf of residents with outside service providers and within ICL; collaborate with residents to utilize assessment info to complete and maintain resident service plans, offering an Integrated Healthcare approach to services and ensuring that plans include consideration of the residents’ cultural and ethnic background, customs, needs, beliefs and preferred language; use cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the resident in meeting service plan goals; conduct weekly meetings with residents to follow-up on service plan goals and objectives; effectively and efficiently write, create, understand and follow verbal and written instructions and questions from residents, • Community Support – actively look for ways to assist residents with compassion and hope; believe and help residents work toward recovery; refer residents to community resources and other orgs.; provide support & advice to significant others of the residents and Transitional Veterans Residence staff; provide motivational interviewing to residents as needed; accompany individual during the first-day transition from Transitional Veterans Residence to meetings with community providers, and in establishing connections with local community resources, • Travel & Recreational Planning – provide residents on both an individual or group basis with transportation for housing placement, service appointments, recreational, or other service plan-related purposes as appropriate; plans, arranges, and/or escorts residents to social or recreational service activities, • Education Support – assist residents in finding and getting into vocational training or other training opportunities; conducts in vivo assessment and living skills training as needed; serves as a role model to residents including modeling appropriate interpersonal interactions, appearance, demeanor, • Finance Support – assist residents with developing a savings and money mgmt. plan within the scope of the Dept. of Homeless Services and Veterans Administration regulations; optimize resident income through advocacy with the HRA and VA who will offer and provide residents both group and individual instruction in budgeting, banking, and resident skills such as shopping wisely from a price and product perspective, credit, taxes, etc., • Medical Support – provide counseling in 1:1 or group formats that assist residents with modifying attitudes and behaviors as needed, by increasing understanding of self and others and by addressing service needs, strengths, abilities, and environmental resources to attain goals; accompany residents on regular scheduled appointments or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the resident; participate in substance abuse services with the substance abuse counselor/specialist; administer CPR or first aid to staff or residents who require such services; use sound judgment in identifying and solving problems and knowing when to seek assistance for residents, • Conflict Resolution – perform crisis assessment and verbal/non-verbal crisis intervention; mediate conflicts between residents, negotiating ground rules for relationships; may provide critical time intervention procedures; maintain self-control in crisis situations, working with residents, families, and staff in a caring and respectful manner, • Discharge Support – facilitate individualized services to residents, meeting their diverse needs and focusing on the discharge planning goal with due understanding of and consideration for cultural differences, • Perform other job-related tasks as assigned in an organized and detail-oriented manner…, • Please Note: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. If you feel that you’re a suitable candidate for this role and would like to join our organization, please submit your resume in response to this ad to contact a recruiter in HR for further related info to the role above or the benefits mentioned below… ICL BENEFITS: PLEASE NOTE: ICL Company Benefits are exclusive to employees working 20+ hours and EDU Leave is 40+ hours ONLY! • PAID Orientation and Training, • Choice of full and/or partial Health, Dental, and Vision Benefits (spousal and child coverage available too), • Life & AD&D Insurance + Medical Flexible Spending, • Mental Health Services and Providers, • Educational & Parental Leave, • Tuition & Work-Life Assistance, • Commuter Benefits Plan, • Employee Assistance Program, • Matching 403B (non-profit), • Payroll Benefits: Corporate Fitness Account / NYS College Savings Program / Etc., • Discounts on select ticketed purchases provided by Plum Benefits, • And many more… #ICLCW

Job Description Overview Physician Affiliate Group of New York (PAGNY) is seeking a compassionate and skilled Psychiatrist to join our dynamic team at NYC Health + Hospitals/Kings County. As the largest municipal health care system in the United States, NYC Health + Hospitals is dedicated to providing high quality health care services with compassion, dignity, and respect to all New Yorkers, regardless of their ability to pay. Every year, NYC Health + Hospitals’ behavioral health service line reaches 76,000 patients, providing nearly 60% of all behavioral health services in New York City. NYC Health + Hospitals/Kings County's Behavioral Health Center offers a comprehensive suite of services for mental health including First Episode Psychosis program, medical services, opioid treatment, substance use disorders services, a specialized unit for people with Intellectually Disability, an inpatient Extended care unit focusing on the needs of our homeless patients and prevent recidivism, ketamine assisted therapy, and inpatient and outpatient services for adults and children. Our skilled team—including adult and child and adolescent psychiatrists, psychologists, internists, nurses, social workers, creative arts therapists, peer counselors and addiction counselors delivers compassionate care in a secure environment, respecting each patient's dignity and partnering with them on their recovery journey. We also provide educational resources for patients and caregivers to enhance their understanding of mental health and addiction issues and available treatments. Our services range from psychopharmacology and various forms of psychotherapy (individual, group, and family) to specialized programs like outpatient withdrawal management, medication maintenance (including Methadone and Buprenorphine), overdose prevention, and support for personal development goals such as employment and education. Each patient receives a personalized assessment and treatment plan tailored to their specific needs, ensuring a holistic approach to recovery and health management. The hospital maintains a strong academic affiliation with SUNY Downstate Health Sciences University to maintain its high healthcare delivery standards and to provide its staff with teaching and research opportunities and the chance to work with medical students, residents and fellows very closely. The mission of NYC Health + Hospitals is to extend equally to all New Yorkers, regardless of the ability to pay, comprehensive health services of the highest quality in an atmosphere of humane care, dignity, and respect. Their Values are built on a foundation of social and racial equity and has established the ICARE standards for all staff. Responsibilities • Attends and participates in mandated OnTrack trainings and conference calls and maintains fidelity with OnTrack model of care., • Provides direct psychiatric care for Kings OnTrack participants., • Utilizes a shared decision-making process for treatment decisions with participants and families., • Systematically monitors response to medications and side effects in order to ensure safety and tolerability., • Adheres with clinic policies and procedures., • Participates in outpatient behavioral codes, follows code protocol and uses de-escalation measures., • Conducts risk assessment, risk management, outreach, and clinical documentation in accordance with policy and protocols., • Coordinates care with primary care and other medical specialists., • Collaborates with acute care providers for participants admitted to the emergency room, CPEP or inpatient services., • Responds in a clinically appropriate time frame to assist participants in crisis., • Is available to respond to participants’ emergencies outside of scheduled visit times., • Is available by phone nights and weekends for calls from team therapists regarding time sensitive clinical needs., • Cooperates with team to complete OnTrack data reports on time., • Collaborates with Kings OnTrack team and clinic leadership to implement corrective action plans., • Supervises medical students and residents. Qualifications • Must be board eligible or board certified in Psychiatry, • M.D. or D.O. from an accredited school of medicine, • Completed residency training in an accredited program within Psychiatry Annual Base Salary: $142,140* (board eligible); $148,320* (board certified) based on 24-hour work week. Additional compensation available for extra call or sessional/per diem hours. The annual total value of the compensation package is estimated at $260,354 (board eligible) and $267,152 (board certified), which includes the baseline salary, 401(k) contribution, sessional/per diem hours, and other factors as set forth below: • Estimated annual compensation for 10 additional sessional/per diem hours worked per week is $104,000., • 401(k) Company Contribution (subject to IRS contribution limits):, • Employees are immediately vested in a 3% company contribution of base earnings. No employee match is required., • After one year of service, employees receive an additional 7% company contribution of base earnings. No employee match is required., • Annual Continuing Medical Education (CME) Reimbursement., • Generous Annual Paid Time Off (PTO): Vacation, Sick, Holiday, and CME days., • Medical, Prescription, and Dental Coverage: Top-tier plans with employee contributions significantly below market rates., • Life Insurance and Accidental Death and Dismemberment (AD&D) Coverage: Equal to 2x your salary (up to a maximum of $300,000) provided at no cost to you., • Additional employee-paid Voluntary Life and AD&D coverage is available for you and your family., • Loan Forgiveness: Position may be eligible for loan forgiveness through certain state or federal programs., • Medical Malpractice Coverage (equivalent to occurrence-based): Provided at no cost to the employee., • Healthcare and Dependent Care Flexible Spending Accounts (FSAs). Physician Affiliate Group of New York, P.C. (PAGNY) is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. We are committed to fostering an inclusive environment where everyone feels valued and respected. Our policies ensure equal opportunities for all. Learn more about our initiatives by visiting our Diversity, Equity, and Inclusion page. *Salary Disclosure Information: The annual base salary listed complies with the New York City law on Salary Transparency in Job Advertisements. The annual base salary listed is for full-time employment and does not include bonuses/incentive compensation or benefits. Actual total compensation depends on many factors, including experience, specialties, historical productivity, and historical collections. **The annual total value of the compensation package shown is provided as an illustration and is not guaranteed.

Job Description Institute for Community Living (ICL) is a non-profit organization servicing the NYC-Metro area and for over 35 years, we’ve provided life-saving care to New Yorkers in need that includes but is not limited to addiction assistance, mental health services, and housing support for all. Proudly doing so, with integrity, love, and respect. Our goal is to have a positive and long-lasting impact on the lives of the people and communities we serve with the hope of providing the care, support, and attention they need. So, it is our pleasure to announce that we are currently seeking a full-time candidate for the role of Case Manager (CM), to join our team! – Veterans preferred for specific VA Shelter locations. By ICL definition, under the direct supervision of the Program Supervisor, a Case Manager is someone primarily responsible for assisting residents with organized and formulated comprehensive service planning and assessment activities in conjunction with specialty program staff, while assuring plan implementation through direct case management or co-provider services, in addition to, primary or shared responsibility – depending upon the specialty or discipline – in providing the residents with specific linkages/advocacy services with co-providers of housing, mental health, substance abuse, healthcare services, parole boards, etc. In short, for some residents, the CM will be the major provider of a particular service, and for others, a secondary support agent. MIN. ROLE REQUIREMENTS & PREFERENCES: • LOCATION: LIC, NY 11101 + Available 5 Days min. Monday to Sunday, with options for O.T. – Shift: Days & Hours TBD, • EDU/EXP: degree options below MUST be majored and/or concentrating (min. 24 credits) in the following human service fields… social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation/recreation therapy, counseling, sociology, community mental health, child and family studies, speech and hearing – OR – a practicum encompassing a substantial number of activities with the target population, alongside coinciding experience with providing direct services to individuals with mental disabilities – preferably in a shelter setting, • BA Degree and 1+ years of case management or relevant human services exp., • BA Degree with 1-year practicum and 1+ years of case management or relevant human services exp., • AA Degree and 3+ years of case management or relevant human services exp., • GED/HSE or HS Diploma and 5+ years of case management or relevant human services exp., • Certifications: CPR & First Aid and OD Responder from NYS Opioid Overdose Prevention Program (NYSOOPP), • Proper attire always – this includes work pants, boots, and outer/inner-wear with the ICL company logo (provided after training) ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: • Ability to stand, stoop, bend, and stretch for long periods of time, • Ability to effectively use computer software such as MS Word and Outlook, • Ability to consistently report for work as scheduled, being on-call if needed, • Knowledge of the causes and processes of mental illness and substance abuse disorder, • Ability to perform medium to heavy manual labor, including lifting objects weighing up to 50+ lbs, • Ability to work in a setting with diverse individuals with mental illness and/or behavioral disorders, • Strong problem-identification and solving skills with an awareness of self and one’s impact on others, • Ability to work independently and as a team, to conform to all applicable safety and accountability measures, • Strong communication, listening, interpersonal, writing, and conveying skills – bi-lingual is a plus but not mandatory, • Ability to continually learn and apply knowledge with a willingness to participate in in-service training and development activities, • Ability to learn, understand, and comply with all state and city regulations, policies, and procedures regarding case management, • Ability to facilitate meetings and organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting, • Ability to follow all safety guidelines in accordance with the performance of the tasks mentioned below... CASE MANAGEMENT TASKS: • Housing Support – perform regular inspections of the residents’ living areas to ensure the safety of the residents, accountability of ICL property, and cleanliness of such areas; immediately account for residents and file missing person reports on residents not accounted for in accordance with ICL policy and procedure; execute emergency exit plans as outlined in the policy and procedure manual, • Team and Staff Support – function as an effective team member, including performing share of work, cooperating with coworkers, securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors, and residents; work with other team members (e.g. Substance Abuse Specialist) in addressing the needs of residents; review length-of-stay profile with supervisor and address barriers to getting and/or keeping employment and housing and participates in weekly length-of-stay reviews; report serious incidents, allegations, or sensitive situations to supervisors; attend regularly scheduled staff and clinical meetings, and supervisions as well as in-service trainings and developmental activities, • Compliance Support – comply with attendance and timekeeping rules and report reliably and regularly to work on an on-going basis; comply and promote compliance with all applicable laws, regulations, and agency policies helping to strengthen and maintain an ethical organizational culture; participate in ongoing reviews of existing linkages for resident adequacy and, in recognition that a comprehensive co-provider service array is necessary to good outcomes; seek to extend program and other agency linkages as part of a continuous quality improvement, • Admin Support – prepare and complete accurate incident and documentation reports, and other written materials, in accordance with ICL policy, in a timely manner; develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards; maintain up-to-date and accurate individual paper and electronic case records on each assigned resident; conduct quarterly reviews of the service-plans, assessment info, medical records, and changes in care with follows-up to determine quantity and quality service provided; obtain and document and/or file assessment info such as medical, psychological, and social factors contributing to the resident's situation as well as info about the resident’s strengths, needs, abilities and preferences; continually document resident’s treatment progress, developing measurable and objective service plans that maximize a resident’s strengths and abilities in accordance with regulatory guidelines; review the staff communication log and make entries concerning essential elements of information designated by program mgmt. RESIDENT SUPPORT TASKS: • Resident Integration – show empathy to residents upon entry; participate in orientation of new residents, explaining the types of clinical services, recreational activities, and ICL programs that are available; instruct the resident in daily living skills, socialization skill enhancement, and conflict resolution, • Service Plan Support – obtain and develop resource info for residents in all aspects of their care; disseminate this information to residents in a manner that is clear and understandable; advocate on behalf of residents with outside service providers and within ICL; collaborate with residents to utilize assessment info to complete and maintain resident service plans, offering an Integrated Healthcare approach to services and ensuring that plans include consideration of the residents’ cultural and ethnic background, customs, needs, beliefs and preferred language; use cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the resident in meeting service plan goals; conduct weekly meetings with residents to follow-up on service plan goals and objectives; effectively and efficiently write, create, understand and follow verbal and written instructions and questions from residents, • Community Support – actively look for ways to assist residents with compassion and hope; believe and help residents work toward recovery; refer residents to community resources and other orgs.; provide support & advice to significant others of the residents and Transitional Veterans Residence staff; provide motivational interviewing to residents as needed; accompany individual during the first-day transition from Transitional Veterans Residence to meetings with community providers, and in establishing connections with local community resources, • Travel & Recreational Planning – provide residents on both an individual or group basis with transportation for housing placement, service appointments, recreational, or other service plan-related purposes as appropriate; plans, arranges, and/or escorts residents to social or recreational service activities, • Education Support – assist residents in finding and getting into vocational training or other training opportunities; conducts in vivo assessment and living skills training as needed; serves as a role model to residents including modeling appropriate interpersonal interactions, appearance, demeanor, • Finance Support – assist residents with developing a savings and money mgmt. plan within the scope of the Dept. of Homeless Services and Veterans Administration regulations; optimize resident income through advocacy with the HRA and VA who will offer and provide residents both group and individual instruction in budgeting, banking, and resident skills such as shopping wisely from a price and product perspective, credit, taxes, etc., • Medical Support – provide counseling in 1:1 or group formats that assist residents with modifying attitudes and behaviors as needed, by increasing understanding of self and others and by addressing service needs, strengths, abilities, and environmental resources to attain goals; accompany residents on regular scheduled appointments or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the resident; participate in substance abuse services with the substance abuse counselor/specialist; administer CPR or first aid to staff or residents who require such services; use sound judgment in identifying and solving problems and knowing when to seek assistance for residents, • Conflict Resolution – perform crisis assessment and verbal/non-verbal crisis intervention; mediate conflicts between residents, negotiating ground rules for relationships; may provide critical time intervention procedures; maintain self-control in crisis situations, working with residents, families, and staff in a caring and respectful manner, • Discharge Support – facilitate individualized services to residents, meeting their diverse needs and focusing on the discharge planning goal with due understanding of and consideration for cultural differences, • Perform other job-related tasks as assigned in an organized and detail-oriented manner…, • Please Note: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. If you feel that you’re a suitable candidate for this role and would like to join our organization, please submit your resume in response to this ad to contact a recruiter in HR for further related info to the role above or the benefits mentioned below… ICL BENEFITS: PLEASE NOTE: ICL Company Benefits are exclusive to employees working 20+ hours and EDU Leave is 40+ hours ONLY! • PAID Orientation and Training, • Choice of full and/or partial Health, Dental, and Vision Benefits (spousal and child coverage available too), • Life & AD&D Insurance + Medical Flexible Spending, • Mental Health Services and Providers, • Educational & Parental Leave, • Tuition & Work-Life Assistance, • Commuter Benefits Plan, • Employee Assistance Program, • Matching 403B (non-profit), • Payroll Benefits: Corporate Fitness Account / NYS College Savings Program / Etc., • Discounts on select ticketed purchases provided by Plum Benefits, • And many more… #ICLCW

Job Description PRIMARY FUNCTION/PURPOSE: The Housing Specialist is responsible for all facets of client case management as it relates to a client's efforts to secure permanent housing. The Housing Specialist will use HPD incentives for finders’ fees to brokers and owners, and develop contacts with both not-for-profit and for-profit housing developers. This role is responsible for ensuring that all clients are familiar with New York City Housing Authority (NYCHA) forms and procedures, as well as the procedures for all other housing programs offered. This role is responsible for working at our Bruckner House location in the Bronx to enable the successful relocation of families to permanent housing. MINIMUM QUALIFICATIONS: • Bachelor’s degree or an Associate’s degree in Social Work, Sociology, Psychology, Counseling, Criminal Justice, or Human Services is strongly preferred, and at least a High School Diploma/GED is required, • At least one (l) year of experience in social services, counseling, crisis intervention, family services, preventive services, or housing services is required, • Valid New York State driver’s license and an insurable driving record is required, • Excellent written and verbal communication skills, • Excellent interpersonal skills and must be computer literate in Microsoft Office ESSENTIAL DUTIES AND RESPONSIBILITIES: • Must fully understand the New York City Department of Homeless Services – Client Responsibility Procedures, and be able to explain it to clients during the Housing Intake, • Must ensure that all clients sign the “Permanent Housing Agreement” form within 10 days of their arrival, • Maintain open lines of communication with the Director of Social Services and Case Managers to resolve any issues that might prevent a client from securing permanent housing, • Ensure all clients are completing and returning the “Apartment Review” and/or the “Client Apartment Rejection Form”, • Inform all clients of their responsibility to “visit/view two (2)” apartments per week and support this with documentation, • Ensure all relevant housing applications are fully completed within 90 days of a family becoming eligible for shelter services, forwarded to their designated destinations on-time, and that a copy is maintained in the case record, • Utilize the Department of Homeless Services (DHS) - Client Assistance and Re-housing Enterprise System (CARES) to complete family intake assessment, service plan/independent living plan, housing, next step conferences/transfers, incident reports, progress notes, etc., • Utilize the DHS Client Assistance and Re-housing Enterprise System (CARES) to review accessible information from the Human Resource Administration, Administration for Children Services, Department of Probation, Department of Homeless Services, etc., • Utilize the DHS Client Assistance and Re-housing Enterprise System (CARES) to ensure that all information is updated in the system in a timely fashion as required by DHS, • Document and follow-up on all housing appointments and permanent housing applications, • Verify all housing rejections, including the reason for such rejection, • Accompany a family on housing searches when appropriate, • Provide on-going housing education to clients through workshops and/or individual counseling, • If applicable, provide clients with a list of suitable available apartments in a location consistent with a client's “Domestic Violence” status, and advise clients of their responsibility for seeking additional apartments on their own, • Meet and/or exceed the Housing Placement Goals set by the New York City Department of Homeless Services, • Review the DSS/APD Housing placements and projected placements weekly, • Complete reports as required OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

Job Description PRIMARY FUNCTION/PURPOSE: The Client Care Coordinator is responsible for the overall delivery and coordination of mental health and related services for homeless individuals. The Client Care Coordinator will enhance existing services to include a thorough assessment of clients’ long-term goals at intake, and collaborate with the case management staff to set achievable goals while establishing linkages within the community to ensure the client’s successful progress towards independent living. This individual will work with clients at our Lighthouse location in Long Island City, NY. MINIMUM QUALIFICATIONS: • Must be a Licensed Master Social Worker (LMSW) in the state of New York upon hire or obtain licensure within three (3) months of hire, and have a master’s degree in Social Work from an accredited school of social work, • At least one year of experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services is strongly preferred, • Knowledge and experience working with diverse cultures and ethnicities, • Expertise in strengths-based, solution-focused, and family-centered practice, • Experience facilitating groups for adults, • Proficiency in Spanish and/or French a plus, • Excellent written and verbal communication skills, • Excellent interpersonal skills and computer literacy in Microsoft-Office are required PRIMARY RESPONSIBILITIES: • Complete a comprehensive bio-psychosocial assessment with each family to understand strengths & service needs, • Provide clear written reports that capture family assessment findings & recommendations, • Assist families that are homeless as they navigate multiple systems & cope with the stressors & anxiety induced by homelessness, • Provide outreach services, crisis intervention, risk assessment, safety planning, & psycho-education for families, • Prioritize & conduct unit visits to the high-risk families that are in-shelter to coordinate safety planning efforts in the household, • Prepare children & parents to accept services, • Collaborate with ACS and/or prevention services agencies, and participate in conferences to advocate on behalf of the family, • Make appropriate referrals and facilitate linkages between mental health providers, government agencies, and other related community–based services as needed, • Serve as agency/program liaison between government agencies, community–based organizations, and/or groups, • Improve access to mental health services for families in-shelter by facilitating in person or telehealth services, • Enhance delivery & coordination of mental health & related services, • Work effectively as part of a multi-disciplinary team of service providers to enhance engagement and ensure quality service, • Confer and consult with professional & technical personnel in implementing a multidisciplinary approach to client care & well-being, • Deliver enhanced mental health services: conduct biopsychosocial assessment, provide on-site mental health services (short counseling & brief intervention services), coordinate clinical treatment (clinical care coordination) referral, as well as linkage to care (medication management or psychotherapy) & follow-up, • Promote in-person or telehealth usage by utilizing H+H Express Care & other telehealth service utilization services via other hospitals & mental health providers of the client’s choice, • Utilize DHS Referral Basics: match the need as assessed through the BPS as soon as possible, assist client in scheduling, provide reminders before the appointment, coordinate transportation to the appointment, facilitate access to teletherapy, and provide a warm hand off when possible, • Follow up on referral provided to the client: confirm the client was able to attend, how the session went, and address any concerns or questions the client might have; if a client did not attend assist with rescheduling & addressing any barriers, • Utilize motivational interviewing if a client does not want to participate or be linked to treatment; attempt to understand your client’s perspective or misconceptions, remove any barriers, and attempt to re-engage, • Provide therapeutic groups (music, art, general support groups for caregivers or children); facilitate group work to address family issues, enhance life skills, etc., • Participate in family meetings with case management & housing staff to discuss planning efforts & progress, • Assist clients with completing applications for supportive housing and accompany residents to supportive housing interviews when necessary, • Upon linkage to permanent housing, complete and discuss exit summary with family, and provide the family with referrals and supportive services identified in new community, • Utilize fact sheets, desk guides, and other material resources in delivering mental health services, • Complete all documentation in a timely manner; document services provided, efforts, and outcomes in CARES, • Compile information/data in regard to needed internal and external reports, • Attend professional development training & opportunities; participate in FWC mental health trainings delivered by DHS, • Perform other duties as assigned PRINCIPAL RELATIONSHIPS: • Frequent interaction with diverse clients to assess and respond to their needs, • Work in collaboration with staff to build and promote a cohesive and professional working relationship to ensure the delivery of high consistent high-quality services, • Outreach and network with community-based and government agencies to secure resources to assist both clients and staff OTHER REQUIREMENTS (including Physical Demands): • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job Description Catholic Charities of the Archdiocese of Newark is one of New Jersey’s largest non-profit social service agencies with programs and facilities serving Bergen, Essex, Hudson, and Union counties. We are currently seeking a Full Time Program Coordinator for our Shelter Program, located in Newark, NJ. Job Duties: • The Program Coordinator assist the Program Manager in the supervision and operations of the program and functions as the administrator in charge in the absence of the Program Manager, • Responsible for planning, directing, and implementing program services, • Responsible for the delivery and coordination of human services, including experience serving the homeless, • Bachelors Degree Internal Applicants • CCAN offers a competitive compensation and comprehensive benefits package for employees. CCAN is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status. 730oCP42PF

Job Description Reporting Relationships: The Program Director report to the Chief Operating Officer (COO) Position Summary: This position is responsible for managing a comprehensive residential program of services for victims of domestic violence, including 24-hour resident care, social services, case management, physical plant maintenance, an on-site pre-school day care program, permanent housing assistance and regulatory requirement compliance. Nature and Scope: This position requires keen analysis of complex issues, often involving a large entrenched and service resistant, multi-problem population and creative and constructive responses through the collaboration of several program divisions and public and private agencies to maximize sometimes inadequate or scare resources. An individual family may be faced with all the following problems: inadequate income, no permanent home, single parent, medical neglect, education failure, under parenting, poor nutrition, substance abuse, history of sexual abuse or domestic violence, unemployment, and mental health problems. Managing a comprehensive response to such a situation requires excellent analytical, evaluative and human service management skills. Principal Duties and Responsibilities: Under the general supervision of the COO, Program Directors are expected to perform the following principal duties and responsibilities. · Oversee the physical plant, facilities and grounds to assure proper maintenance, sanitation, safety and code compliance. · Manage the 24-hour resident care, including security, fire safety, crisis intervention, communication and supplies, assuring a structured supervised residential setting for approximately 40 families. · Direct the provision of appropriate child care, recreational, educational and cultural activities in order to provide a respite for parents and children, foster positive child development, enhance self-esteem and create a climate of cooperation and celebration. · Promote a comprehensive plan of social services to establish family stability, address issues of family dysfunction, ensure receipt of appropriate benefits and entitlements and expedite successful relocation to permanent housing. · Plan, develop and implement facility programmatic policies and procedures to ensure uniformity of services within each division, compliance with regulatory and agency requirements and synchronization with other homeless services functions. · Build an interdisciplinary, multi-shift, multi-cultural, professional and para-professional staff. Develop an effective team to ensure coordinated, high quality service provisions and interdisciplinary staff collaboration. · Manage the timely collection, analysis and presentation of clients, programmatic and administrative data to provide timely reports, ensure regulatory compliance, evaluate program performance and determine unmet client needs. · Participate in the development of annual operating budgets through review of financial history, identification of unmet needs and assessment of future trends to ensure the fiscal stability of the program, maximize available resources and provide proper accountability. • Performs other related duties as may be requested. Minimal Qualifications Degree Requirements: M.S.W., MPA or related advance degree as well as experience with multi-problem families is desirable Minimum of at least four (4) to eight (8) years of human services experience At least two (2) - four (4) years of managerial and supervisory experience with demonstrated professional progression in the area of supervision and program management. Knowledge of people and residential facilities’ management, comprehensive social services for families, program development and administration and interdisciplinary team building- required Other Qualifications: · Strong verbal and interpersonal communication skills with focus on providing excellent client services. · Strong written communication skills and ability to complete reports, as assigned · Demonstrate ability to interact effectively and collaboratively with a diverse community of residents, program staff and external vendors. · Ability to exercise good judgment and apply problem solving skills. · Experience working collaboratively in a team oriented and outcomes focused environment. Compensation The base salary compensation being offered for this role is $98,795.54 Benefits AAPCI provides a competitive benefit package which includes the following (eligibility requirements apply): · Health and Welfare Benefits: Medical (including prescription coverage), Dental & Vision · Commuter Benefits · Employee Assistance Program · Paid Holidays, Annual Paid Time Off (23 days) · Life Insurance · Long Term Disability · Retirement Benefits Plan (403B) · You may also get your college student debt forgiven tax free on Federal Direct Loans created under the College Cost Reduction and Access Act of 2007, PSLF, if you work full-time and after making 120 qualifying monthly payments under a Qualifying Repayment Plan. “AAPCI is subject to, and in compliance with, the New York City Order of the Commissioner of Health and Mental Hygiene to Require COVID-19 Vaccination for City Employees and Certain City Contractors. AAPCI will consider requests for reasonable accommodations consistent with applicable law and the New York City Order of the Commissioner of Health and Mental Hygiene to Require COVID-19 Vaccination for City Employees and Certain City Contractors.” ABOUT THE ORGANIZATION African American Planning Commission is a New York City-based 501(c)(3), nonprofit organization committed to reducing homelessness and addressing the related issues of domestic violence, HIV/AIDS, mental illness, substance abuse, shortage of affordable housing, and unemployment in the communities in which we live and serve. Equal Employment Opportunity AAPCI is an equal employment opportunity employer, and understands that embracing our differences makes us a stronger, better agency. We appreciate the importance of having a workforce that reflects the various communities in which we work and we strive to create an inclusive environment where diverse employees want to work and where they can flourish professionally. In furtherance of our culture, all qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, gender identity, veteran status, marital status or any other characteristics protected by law. “AAPCI is subject to, and in compliance with, the New York City Order of the Commissioner of Health and Mental Hygiene to Require COVID-19 Vaccination for City Employees and Certain City Contractors. AAPCI will consider requests for reasonable accommodations consistent with applicable law and the New York City Order of the Commissioner of Health and Mental Hygiene to Require COVID-19 Vaccination for City Employees and Certain City Contractors.” Company DescriptionPrograms & Services At the African American Planning Commission, Inc. (AAPCI), we recognize that homeless shelters alone is not the solution to end homelessness. Many people need more than just emergency and transitional housing. At the very minimum, they need access to stable, long-term, affordable housing; social support services, and jobs that pay a living wage... jobs that give their lives meaning. At AAPCI, we strive to provide a diverse range of high-quality services to meet the needs of our clients through a team of passionate, dedicated, and experienced staff. Through their efforts, AAPCI offers our clients the support they need and the tools required to equip them to reach their maximum potential. Our ultimate goal is to significantly reduce homelessness in New York City.Programs & Services\r\nAt the African American Planning Commission, Inc. (AAPCI), we recognize that homeless shelters alone is not the solution to end homelessness. Many people need more than just emergency and transitional housing. At the very minimum, they need access to stable, long-term, affordable housing; social support services, and jobs that pay a living wage... jobs that give their lives meaning. At AAPCI, we strive to provide a diverse range of high-quality services to meet the needs of our clients through a team of passionate, dedicated, and experienced staff. Through their efforts, AAPCI offers our clients the support they need and the tools required to equip them to reach their maximum potential. Our ultimate goal is to significantly reduce homelessness in New York City.

Job DescriptionSalary: $20-$22 per hours Project FINDs mission is to provide low- and moderate-income and homeless seniors with the services and support they need to enrich their lives and live independently. Today Project FIND operates three supportive housing residences that are home to about 600 people and four older adult centers with over 3,000 members. Our members and residents range from the healthy and active to the frail and homebound to the homeless. For all these men and women, Project FIND is a critical resource, providing housing, meals, and programs that help individuals navigate the challenges of aging by encouraging community engagement and healthy living. Please visit our website at:. Job Summary: Under the task supervision of the Food Service Manager and the First Cook, the Floating Kitchen Aide (FKA) is responsible for assisting with meal prep, food service, facilitation and adherence to the cleaning schedule and sanitation standards mandated by NYC Aging and NYS Department of Health and Mental Hygiene. The Floating Kitchen Aide is required to work across the OAC meal sites as needed. The site location is subject to change regularly. General Responsibilities: • Assist with meal preparation, cooking, portioning and serving food., • Assist with meal service, and packaging and/or delivery of meals as needed., • Clean and sanitize pots, pans, cooking utensils and trays., • Assist with cleaning and sanitizing kitchen, kitchen equipment, as well as dining, serving and food storage areas., • Empty waste baskets and garbage cans., • Receive, unpack, store and label food and supplies according to funder mandates and protocols/procedures., • Maintains the Centers kitchen in accordance with the policies established by the New York City Department of Health and Mental Hygiene (NYSDOHMH) and New York City Aging., • Attend mandatory in-service trainings., • Facilitate and adhere to daily/weekly cleaning schedules and ensure that highly used areas are appropriately cleaned and sanitize regularly., • Responsible for taking and recording temperatures of meals prior to service and follows mandates and procedures to ensure compliance., • Responsible for taking and recording temperatures of refrigerator(s) and freezers(s) in the mornings and afternoons to ensure equipment is operating according to specs., • In absence of janitor, assume responsibilities for cleaning other areas of center and garbage removal., • Perform other appropriate tasks as deemed necessary by your immediate supervisor or task manager., • Coverage and/or travel from one local site to another is required. Qualifications: • High School Diploma or GED required and/or prior experience in a kitchen position (preferably with senior center experience)., • Ability to lift heavy objects up to 50lbs., • Work with clients who are 60 or older (preferred)., • Work may be conducted either inside or outside of the center where needed., • Walking, climbing, standing, and lifting are required., • Cooking experience preferred. Schedule: This position offers a flex schedule with shifts being 7:00am-3:00pm or 8:00am-4:00pm. Workdays can be any day needed including Sunday and Saturday. Please note this position requires the availability and flexibility to occasionally work some weekends and holidays. Project FIND participates in E-Verify, which confirms employment authorization through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification. E-Verify is not used as a tool to pre-screen candidates.

Job Description Title: Regional Director of Transitional Housing Location: New York, NY Salary Range: $124,000 - $125,000 per year FLSA Classification: Full-time (35 hours), Exempt Role Summary: The Regional Director of Transitional Housing Programs assists the Executive Director of Transitional Housing Programs Division with providing oversight of the overall daily operations of homeless shelter programs in the region, including the management of the Program/Site Directors. The position is responsible for the hiring of all Sr. Management positions throughout the sites and serves as a liaison between NAICA and the NYC Department of Homeless Services (DHS). The position ensures corporate policies and procedures are adhered to throughout all regional programs, represents NAICA in the community and participates in events and in other functions as required. This position reports to the Executive Director of Transitional Housing Programs. Primary Job Responsibilities/Duties: The Regional Director of Transitional Housing Programs is responsible for: • Leadership Management, • Providing leadership and team management to direct reports, • Balancing competing priories and exercising sound judgment and making independent decisions, • Ability to work in a professional, confidential, and collaborative capacity sensitive to cultural, religious, racial, disability, sexual orientation and gender issues, • Responsible for ensuring that both employees and residents are safe and secure through the direction of the Security teams, • Ensure that residents are moving towards attainment of independent living or an appropriate living status beyond the shelter system and meeting placement thresholds as set by DHS, • Responsible for maintaining effective communication and interaction with direct reports in all areas of the shelter services and operations while ensuring they receive necessary training and professional development to help them succeed in their job duties, • Collaborate with the Human Resources department on progressive discipline, supervision and evaluation of senior staff, and the implementation of policies and procedures, • General Responsibilities, • Ensure that the programs remain in compliance with City and State regulations and that the facilities are well maintained and meet the requirements of all routine inspections conducted by OTDA, DHS, Coalition for the Homeless, etc., • Assess the shelter’s needs and identify potential funding streams to enhance services, • Serve as liaison between NAICA, local service providers and the community to ensure good relations with the community and local stakeholders, • Develop a quality assurance process to ensure that all programs meet requirements imposed by Federal, State, City laws and by NAICA’s Funding Agencies, • Ensure that all programs maintain contractual compliance, goals and objectives, • Serve as part of the Senior Executive Management team of NAICA, • Work under the guidance and supervision of Department of Homeless Services (DHS)Liaison between DHS, OTDA and other governmental agencies as required, • Responsible for creating program reports for the Executive Director and COO, • Ensure all the performance expectations and programmatic outcomes established by NAICA and DHS are achieved Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Ability to sit for extended periods and perform repetitive tasks., • Must be able to lift and carry up to 20 pounds., • Office setting with regular exposure to computer screens and moderate noise levels., • May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential., • This is a full-time, exempt position. While standard business hours are Monday through Friday, 9:00 AM to 5:00 PM, exempt employees are expected to work the hours necessary to effectively fulfill the responsibilities of the position, based on organizational needs, deadlines, or events., • Minimum of a bachelor’s degree in related fields of Human Services, Policy, Leadership, and Business, • At least 10 years of programmatic knowledge and experience in the delivery social services, • Master’s Degree is preferred in professional fields of relevance to Executive Management Experience with the Department of Homeless Services (DHS), • Knowledge of state and federal confidentiality, contract management and program administration regulations, • Knowledge of operations management procedures and practices, • Knowledge and use of different communication and learning styles, • Knowledge of organizational, strategic, participatory, collaborative skills, • Knowledge of empowerment and self-advocacy techniques, • Knowledge of participatory planning techniques, • Knowledge of crisis intervention techniques, • Knowledge of financial management practices in human service organization, • Required to balance many responsibilities in the course of the workday, must be flexible, have excellent time management, communication and stress management skills and be an effective team leader, • Ability to analyze and recommend solutions to complex problems or situations, • Ability to remain available and or on call after hours or during the weekend for emergencies; must be available to work on a flexible schedule; this includes, weekend, holidays, evening or night shifts, • Have a thorough knowledge of applicable state rules and regulations and stay up-to-date with any policy and or regulation changes that can affect the operation of shelter programs, • Knowledge of and ability to apply effective management principles and techniques, • Experience in chemical dependency or behavioral health is preferred, • Knowledge of other community organizations services, public assistance and entitlement programs, and immigration services, • Considerable interpersonal skills with oral and written communication skills with preference for bilingual English/Spanish speaking skills, • Minimum of five years of experience as a senior level manager, • Must be able to read, speak, write, and understand English for administrative purposes., • Must pass drug screening to be appointed., • This position may be subject to a series of investigations before and after appointment. Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: • Comprehensive Health, Dental and Vision Benefits for full-time employees, • 403(b) Retirement Savings Plans, • Loan Forgiveness Programs for eligible employees, • Paid Holidays and Vacation, • Paid Time-off, • Vol Life Insurance and AD&D, • Term Life and AD&D insurance, • Long Term Disability, • Employee Assistance Program support (EAP), • Commuter Benefits Program, • Aflac: Short-Term Disability, CA, Accident and Hospital, • Employee Discount Program False Statements: Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Job Description Institute for Community Living (ICL) is a non-profit organization servicing the NYC-Metro area and for over 35 years, we’ve provided life-saving care to New Yorkers in need that includes but is not limited to addiction assistance, mental health services, and housing support for all. Proudly doing so, with integrity, love, and respect. Our goal is to have a positive and long-lasting impact on the lives of the people and communities we serve with the hope of providing the care, support, and attention they need. So, it is our pleasure to announce that we are currently seeking a full-time candidate for the role of Case Manager (CM), to join our team! – Veterans preferred for specific VA Shelter locations. By ICL definition, under the direct supervision of the Program Supervisor, a Case Manager is someone primarily responsible for assisting residents with organized and formulated comprehensive service planning and assessment activities in conjunction with specialty program staff, while assuring plan implementation through direct case management or co-provider services, in addition to, primary or shared responsibility – depending upon the specialty or discipline – in providing the residents with specific linkages/advocacy services with co-providers of housing, mental health, substance abuse, healthcare services, parole boards, etc. In short, for some residents, the CM will be the major provider of a particular service, and for others, a secondary support agent. MIN. ROLE REQUIREMENTS & PREFERENCES: • LOCATION: Brooklyn, NY 11201 + Available 5 Days min. Monday to Sunday, with options for O.T. – Shift: Days & Hours TBD, • EDU/EXP: degree options below MUST be majored and/or concentrating (min. 24 credits) in the following human service fields… social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation/recreation therapy, counseling, sociology, community mental health, child and family studies, speech and hearing – OR – a practicum encompassing a substantial number of activities with the target population, alongside coinciding experience with providing direct services to individuals with mental disabilities – preferably in a shelter setting, • BA Degree and 1+ years of case management or relevant human services exp., • BA Degree with 1-year practicum and 1+ years of case management or relevant human services exp., • AA Degree and 3+ years of case management or relevant human services exp., • GED/HSE or HS Diploma and 5+ years of case management or relevant human services exp., • Certifications: CPR & First Aid and OD Responder from NYS Opioid Overdose Prevention Program (NYSOOPP), • Proper attire always – this includes work pants, boots, and outer/inner-wear with the ICL company logo (provided after training) ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES: • Ability to stand, stoop, bend, and stretch for long periods of time, • Ability to effectively use computer software such as MS Word and Outlook, • Ability to consistently report for work as scheduled, being on-call if needed, • Knowledge of the causes and processes of mental illness and substance abuse disorder, • Ability to perform medium to heavy manual labor, including lifting objects weighing up to 50+ lbs, • Ability to work in a setting with diverse individuals with mental illness and/or behavioral disorders, • Strong problem-identification and solving skills with an awareness of self and one’s impact on others, • Ability to work independently and as a team, to conform to all applicable safety and accountability measures, • Strong communication, listening, interpersonal, writing, and conveying skills – bi-lingual is a plus but not mandatory, • Ability to continually learn and apply knowledge with a willingness to participate in in-service training and development activities, • Ability to learn, understand, and comply with all state and city regulations, policies, and procedures regarding case management, • Ability to facilitate meetings and organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting, • Ability to follow all safety guidelines in accordance with the performance of the tasks mentioned below... CASE MANAGEMENT TASKS: • Housing Support – perform regular inspections of the residents’ living areas to ensure the safety of the residents, accountability of ICL property, and cleanliness of such areas; immediately account for residents and file missing person reports on residents not accounted for in accordance with ICL policy and procedure; execute emergency exit plans as outlined in the policy and procedure manual, • Team and Staff Support – function as an effective team member, including performing share of work, cooperating with coworkers, securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors, and residents; work with other team members (e.g. Substance Abuse Specialist) in addressing the needs of residents; review length-of-stay profile with supervisor and address barriers to getting and/or keeping employment and housing and participates in weekly length-of-stay reviews; report serious incidents, allegations, or sensitive situations to supervisors; attend regularly scheduled staff and clinical meetings, and supervisions as well as in-service trainings and developmental activities, • Compliance Support – comply with attendance and timekeeping rules and report reliably and regularly to work on an on-going basis; comply and promote compliance with all applicable laws, regulations, and agency policies helping to strengthen and maintain an ethical organizational culture; participate in ongoing reviews of existing linkages for resident adequacy and, in recognition that a comprehensive co-provider service array is necessary to good outcomes; seek to extend program and other agency linkages as part of a continuous quality improvement, • Admin Support – prepare and complete accurate incident and documentation reports, and other written materials, in accordance with ICL policy, in a timely manner; develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards; maintain up-to-date and accurate individual paper and electronic case records on each assigned resident; conduct quarterly reviews of the service-plans, assessment info, medical records, and changes in care with follows-up to determine quantity and quality service provided; obtain and document and/or file assessment info such as medical, psychological, and social factors contributing to the resident's situation as well as info about the resident’s strengths, needs, abilities and preferences; continually document resident’s treatment progress, developing measurable and objective service plans that maximize a resident’s strengths and abilities in accordance with regulatory guidelines; review the staff communication log and make entries concerning essential elements of information designated by program mgmt. RESIDENT SUPPORT TASKS: • Resident Integration – show empathy to residents upon entry; participate in orientation of new residents, explaining the types of clinical services, recreational activities, and ICL programs that are available; instruct the resident in daily living skills, socialization skill enhancement, and conflict resolution, • Service Plan Support – obtain and develop resource info for residents in all aspects of their care; disseminate this information to residents in a manner that is clear and understandable; advocate on behalf of residents with outside service providers and within ICL; collaborate with residents to utilize assessment info to complete and maintain resident service plans, offering an Integrated Healthcare approach to services and ensuring that plans include consideration of the residents’ cultural and ethnic background, customs, needs, beliefs and preferred language; use cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the resident in meeting service plan goals; conduct weekly meetings with residents to follow-up on service plan goals and objectives; effectively and efficiently write, create, understand and follow verbal and written instructions and questions from residents, • Community Support – actively look for ways to assist residents with compassion and hope; believe and help residents work toward recovery; refer residents to community resources and other orgs.; provide support & advice to significant others of the residents and Transitional Veterans Residence staff; provide motivational interviewing to residents as needed; accompany individual during the first-day transition from Transitional Veterans Residence to meetings with community providers, and in establishing connections with local community resources, • Travel & Recreational Planning – provide residents on both an individual or group basis with transportation for housing placement, service appointments, recreational, or other service plan-related purposes as appropriate; plans, arranges, and/or escorts residents to social or recreational service activities, • Education Support – assist residents in finding and getting into vocational training or other training opportunities; conducts in vivo assessment and living skills training as needed; serves as a role model to residents including modeling appropriate interpersonal interactions, appearance, demeanor, • Finance Support – assist residents with developing a savings and money mgmt. plan within the scope of the Dept. of Homeless Services and Veterans Administration regulations; optimize resident income through advocacy with the HRA and VA who will offer and provide residents both group and individual instruction in budgeting, banking, and resident skills such as shopping wisely from a price and product perspective, credit, taxes, etc., • Medical Support – provide counseling in 1:1 or group formats that assist residents with modifying attitudes and behaviors as needed, by increasing understanding of self and others and by addressing service needs, strengths, abilities, and environmental resources to attain goals; accompany residents on regular scheduled appointments or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the resident; participate in substance abuse services with the substance abuse counselor/specialist; administer CPR or first aid to staff or residents who require such services; use sound judgment in identifying and solving problems and knowing when to seek assistance for residents, • Conflict Resolution – perform crisis assessment and verbal/non-verbal crisis intervention; mediate conflicts between residents, negotiating ground rules for relationships; may provide critical time intervention procedures; maintain self-control in crisis situations, working with residents, families, and staff in a caring and respectful manner, • Discharge Support – facilitate individualized services to residents, meeting their diverse needs and focusing on the discharge planning goal with due understanding of and consideration for cultural differences, • Perform other job-related tasks as assigned in an organized and detail-oriented manner…, • Please Note: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. If you feel that you’re a suitable candidate for this role and would like to join our organization, please submit your resume in response to this ad to contact a recruiter in HR for further related info about the role above or the benefits mentioned below… ICL BENEFITS: PLEASE NOTE: ICL Company Benefits are exclusive to employees working 20+ hours, and EDU Leave is 40+ hours ONLY! • PAID Orientation and Training, • Choice of full and/or partial Health, Dental, and Vision Benefits (spousal and child coverage available too), • Life & AD&D Insurance + Medical Flexible Spending, • Mental Health Services and Providers, • Educational & Parental Leave, • Tuition & Work-Life Assistance, • Commuter Benefits Plan, • Employee Assistance Program, • Matching 403B (non-profit), • Payroll Benefits: Corporate Fitness Account / NYS College Savings Program / Etc., • Discounts on select ticketed purchases provided by Plum Benefits, • And many more…

Job Description Institute for Community Living (ICL) is a non-profit organization servicing the NYC-Metro area and for over 35 years, we’ve provided life-saving care to New Yorkers in need that includes but is not limited to addiction assistance, mental health services, and housing support for all. Proudly doing so, with integrity, love, and respect. Our goal is to have a positive and long-lasting impact on the lives of the people and communities we serve with the hope of providing the care, support, and attention they need. So, it is our pleasure to announce that we are currently seeking a full-time candidate for the role of Case Manager (CM), to join our team! – Veterans preferred for specific VA Shelter locations. By ICL definition, under the direct supervision of the Program Supervisor, a Case Manager is someone primarily responsible for assisting residents with organized and formulated comprehensive service planning and assessment activities in conjunction with specialty program staff, while assuring plan implementation through direct case management or co-provider services, in addition to, primary or shared responsibility – depending upon the specialty or discipline – in providing the residents with specific linkages/advocacy services with co-providers of housing, mental health, substance abuse, healthcare services, parole boards, etc. In short, for some residents, the CM will be the major provider of a particular service, and for others, a secondary support agent. MIN. ROLE REQUIREMENTS & PREFERENCES: • LOCATION: Brooklyn, NY 11201 + Available 5 Days min. Monday to Sunday, with options for O.T. – Shift: Days & Hours TBD, • EDU/EXP: degree options below MUST be majored and/or concentrating (min. 24 credits) in the following human service fields… social work, psychology, nursing, rehabilitation, education, occupational therapy, physical therapy, recreation/recreation therapy, counseling, sociology, community mental health, child and family studies, speech and hearing – OR – a practicum encompassing a substantial number of activities with the target population, alongside coinciding experience with providing direct services to individuals with mental disabilities – preferably in a shelter setting, • BA Degree and 1+ years of case management or relevant human services exp., • BA Degree with 1-year practicum and 1+ years of case management or relevant human services exp., • AA Degree and 3+ years of case management or relevant human services exp., • GED/HSE or HS Diploma and 5+ years of case management or relevant human services exp., • Certifications: CPR & First Aid and OD Responder from NYS Opioid Overdose Prevention Program (NYSOOPP), • Proper attire always – this includes work pants, boots, and outer/inner-wear with the ICL company logo (provided after training) ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES: • Ability to stand, stoop, bend, and stretch for long periods of time, • Ability to effectively use computer software such as MS Word and Outlook, • Ability to consistently report for work as scheduled, being on-call if needed, • Knowledge of the causes and processes of mental illness and substance abuse disorder, • Ability to perform medium to heavy manual labor, including lifting objects weighing up to 50+ lbs, • Ability to work in a setting with diverse individuals with mental illness and/or behavioral disorders, • Strong problem-identification and solving skills with an awareness of self and one’s impact on others, • Ability to work independently and as a team, to conform to all applicable safety and accountability measures, • Strong communication, listening, interpersonal, writing, and conveying skills – bi-lingual is a plus but not mandatory, • Ability to continually learn and apply knowledge with a willingness to participate in in-service training and development activities, • Ability to learn, understand, and comply with all state and city regulations, policies, and procedures regarding case management, • Ability to facilitate meetings and organize time effectively to accomplish all tasks in a timely way and meet deadlines without prompting, • Ability to follow all safety guidelines in accordance with the performance of the tasks mentioned below... CASE MANAGEMENT TASKS: • Housing Support – perform regular inspections of the residents’ living areas to ensure the safety of the residents, accountability of ICL property, and cleanliness of such areas; immediately account for residents and file missing person reports on residents not accounted for in accordance with ICL policy and procedure; execute emergency exit plans as outlined in the policy and procedure manual, • Team and Staff Support – function as an effective team member, including performing share of work, cooperating with coworkers, securing cooperation, and maintaining professional relationships and boundaries with co-workers, supervisors, and residents; work with other team members (e.g. Substance Abuse Specialist) in addressing the needs of residents; review length-of-stay profile with supervisor and address barriers to getting and/or keeping employment and housing and participates in weekly length-of-stay reviews; report serious incidents, allegations, or sensitive situations to supervisors; attend regularly scheduled staff and clinical meetings, and supervisions as well as in-service trainings and developmental activities, • Compliance Support – comply with attendance and timekeeping rules and report reliably and regularly to work on an on-going basis; comply and promote compliance with all applicable laws, regulations, and agency policies helping to strengthen and maintain an ethical organizational culture; participate in ongoing reviews of existing linkages for resident adequacy and, in recognition that a comprehensive co-provider service array is necessary to good outcomes; seek to extend program and other agency linkages as part of a continuous quality improvement, • Admin Support – prepare and complete accurate incident and documentation reports, and other written materials, in accordance with ICL policy, in a timely manner; develop, evaluate, implement and modify a case management plan, meeting all deadlines and productivity standards; maintain up-to-date and accurate individual paper and electronic case records on each assigned resident; conduct quarterly reviews of the service-plans, assessment info, medical records, and changes in care with follows-up to determine quantity and quality service provided; obtain and document and/or file assessment info such as medical, psychological, and social factors contributing to the resident's situation as well as info about the resident’s strengths, needs, abilities and preferences; continually document resident’s treatment progress, developing measurable and objective service plans that maximize a resident’s strengths and abilities in accordance with regulatory guidelines; review the staff communication log and make entries concerning essential elements of information designated by program mgmt. RESIDENT SUPPORT TASKS: • Resident Integration – show empathy to residents upon entry; participate in orientation of new residents, explaining the types of clinical services, recreational activities, and ICL programs that are available; instruct the resident in daily living skills, socialization skill enhancement, and conflict resolution, • Service Plan Support – obtain and develop resource info for residents in all aspects of their care; disseminate this information to residents in a manner that is clear and understandable; advocate on behalf of residents with outside service providers and within ICL; collaborate with residents to utilize assessment info to complete and maintain resident service plans, offering an Integrated Healthcare approach to services and ensuring that plans include consideration of the residents’ cultural and ethnic background, customs, needs, beliefs and preferred language; use cognitive-behavioral techniques (e.g. role-plays, skills training, plans of action) to assist the resident in meeting service plan goals; conduct weekly meetings with residents to follow-up on service plan goals and objectives; effectively and efficiently write, create, understand and follow verbal and written instructions and questions from residents, • Community Support – actively look for ways to assist residents with compassion and hope; believe and help residents work toward recovery; refer residents to community resources and other orgs.; provide support & advice to significant others of the residents and Transitional Veterans Residence staff; provide motivational interviewing to residents as needed; accompany individual during the first-day transition from Transitional Veterans Residence to meetings with community providers, and in establishing connections with local community resources, • Travel & Recreational Planning – provide residents on both an individual or group basis with transportation for housing placement, service appointments, recreational, or other service plan-related purposes as appropriate; plans, arranges, and/or escorts residents to social or recreational service activities, • Education Support – assist residents in finding and getting into vocational training or other training opportunities; conducts in vivo assessment and living skills training as needed; serves as a role model to residents including modeling appropriate interpersonal interactions, appearance, demeanor, • Finance Support – assist residents with developing a savings and money mgmt. plan within the scope of the Dept. of Homeless Services and Veterans Administration regulations; optimize resident income through advocacy with the HRA and VA who will offer and provide residents both group and individual instruction in budgeting, banking, and resident skills such as shopping wisely from a price and product perspective, credit, taxes, etc., • Medical Support – provide counseling in 1:1 or group formats that assist residents with modifying attitudes and behaviors as needed, by increasing understanding of self and others and by addressing service needs, strengths, abilities, and environmental resources to attain goals; accompany residents on regular scheduled appointments or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the resident; participate in substance abuse services with the substance abuse counselor/specialist; administer CPR or first aid to staff or residents who require such services; use sound judgment in identifying and solving problems and knowing when to seek assistance for residents, • Conflict Resolution – perform crisis assessment and verbal/non-verbal crisis intervention; mediate conflicts between residents, negotiating ground rules for relationships; may provide critical time intervention procedures; maintain self-control in crisis situations, working with residents, families, and staff in a caring and respectful manner, • Discharge Support – facilitate individualized services to residents, meeting their diverse needs and focusing on the discharge planning goal with due understanding of and consideration for cultural differences, • Perform other job-related tasks as assigned in an organized and detail-oriented manner…, • Please Note: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency. If you feel that you’re a suitable candidate for this role and would like to join our organization, please submit your resume in response to this ad to contact a recruiter in HR for further related info about the role above or the benefits mentioned below… ICL BENEFITS: PLEASE NOTE: ICL Company Benefits are exclusive to employees working 20+ hours, and EDU Leave is 40+ hours ONLY! • PAID Orientation and Training, • Choice of full and/or partial Health, Dental, and Vision Benefits (spousal and child coverage available too), • Life & AD&D Insurance + Medical Flexible Spending, • Mental Health Services and Providers, • Educational & Parental Leave, • Tuition & Work-Life Assistance, • Commuter Benefits Plan, • Employee Assistance Program, • Matching 403B (non-profit), • Payroll Benefits: Corporate Fitness Account / NYS College Savings Program / Etc., • Discounts on select ticketed purchases provided by Plum Benefits, • And many more…

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 62 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field. RESPONSIBILITIES • Operate fire alarm control panel at the Fire Command Center, • Train, and documents trainings of the fire drills, • Coordinate emergency responses efforts, • Conduct and document fire drills, • Communicate with the FDNY when they are onsite, • Ensure the security of the premises and perform access control., • Perform regular and frequent foot patrol of the entire facility., • Enforce facility, BronxWorks, and Department of Homeless Services policies., • Promptly advise appropriate supervisors of problems or concerns., • Schedule daily assignments for subordinates, monitor their performance., • Perform regular and frequent foot patrol of the entire facility., • Complete Safety Monitor performance evaluations, progress reports, disciplinary memos, and shift assignments., • Interact with all clients in a professional and productive manner., • Supervise shift, overseeing and performing crisis intervention and addressing operational problems., • Supervise and perform all regular client service and reporting tasks., • Schedule daily and weekly assignments and monitor functions, and participate in rotation of task assignments., • Perform special assignments and shift specific responsibilities as assigned, assuring provision of services and compliance with regulations and policies., • Perform additional duties as assigned. QUALIFICATIONS • High School Diploma or equivalent (Preferred)., • New York State Security Guard Registration Card., • 16 Hour On-The-Job Security Guard Training Certificate., • First Aid / CPR Certificate., • New York Fire Department Certificate of Fitness as Fire Guard, Shelters., • Ability to climb 120 standard stairs within 2 minutes., • Ability to drag an 80 pound canvas bag 30 feet on a tile floor within 30 seconds., • Ability to lift a 40 pound bucket and place it on a standard height table within 30 seconds., • Strong oral and written communication, time management and organizational skills are necessary. PHYSICAL REQUIREMENTS • Ability to use a computer for prolonged periods, • Ability to climb 120 standard stairs within 2 minutes, • Ability to drag an 80 pound Canvas bag 30 feet on a tile floor within 30 seconds, • Ability to lift a 40 pound bucket and place it on a standard height table within 30 seconds, • Ability to stand, walk, or sit for long periods of time, • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact . #INDMID

Job Description JOB SUMMARY: Under the general supervision of the Team Leader/Program Supervisor or designee, Peer Specialists serve as role models, educate recipients about self-help techniques and self-help group processes, teach effective coping strategies based on personal experience, teach symptom management skills, assist in clarifying rehabilitation and recovery goals and assist in the development of community support systems and networks. The Peer Specialist assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits recipients' residences or apartments to provide counsel and assistance and to help the recipients, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. The Peer Specialist assists service recipients through supportive counseling to participate as fully as possible in the life of the community with the intent of achieving individual goals that foster personal growth and the highest level of independence possible and desired. ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.) • Travels to/visits recipients' residences to provide supportive services on a schedule established by the program. Counsels recipients regarding plans for meeting service needs and aids the recipients to mobilize inner capabilities and environmental resources to attain goals., • Educates recipients about self-help techniques and self-help group processes, • Teaches recipients effective coping strategies based on personal experience, • Teaches symptom management skills, • Assists in clarifying rehabilitation and recovery goals., • Assists in maintaining up-to-date, accurate individual case records on each assigned recipient., • Assists in obtaining and developing resource information for recipients in all aspects of their care; disseminates this information to recipients in a manner that is clear and understandable., • Assist the recipient in meeting service plan goals., • Helps facilitate individualized services to the recipient that meet the diverse needs of the recipient and focus on the discharge-planning goal., • Explains the types of clinical services, and ICL programs available to recipients; helps instruct the recipient in daily living skills, socialization skill enhancement and conflict resolution., • Performs crisis assessment and nonverbal and verbal crisis intervention., • Assists in referring recipients to community resources and other organizations. Accompanies recipients on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the recipient., • Advocates on behalf of recipient with outside service providers and within ICL., • Assists resident/recipient in finding and getting into vocational training or other training opportunities, and works with other team members in addressing the needs of recipients, • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for recipients and files missing person reports on recipients not accounted for in accordance with ICL policy and procedure., • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities. Complies with agency infection control policies., • Committed to the active promotion of ICL values and goals., • Ability to work with recipients/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/recipients., • Ability to complete written forms and reports in an accurate and timely manner., • Ability to communicate effectively with staff, recipients/residents, families, and the public., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to secure the cooperation of and work effectively with others., • Ability to work independently, and to conform to all applicable safety and accountability measures, • Knowledge of how disabilities can adversely affect functioning and ways to cope with or overcome such effects, • Ability to read and write at least at a 12th grade level and to follow written and oral instructions., • Ability to accompany or transport residents (some assignments may require possession of a valid driver's license)., • Ability to be empathetic and supportive to residents instructing, demonstrating, modeling, and encouraging appropriate behavior and skills QUALIFICATIONS AND EXPERIENCE: • Completion of an internship or comparable training in peer advocacy; experience in providing advocacy services to people who are mentally ill and/or homeless., • Past or current recipient of mental health, substance services or homeless services preferred., • All Peer Specialist staff will become certified, with either a provisional or a professional certification within a year of hire.

Job Description Under the general supervision of the Assistant Supervisor or designee, Peer Specialists serve as role models, educate recipients about self-help techniques and self-help group processes, teach effective coping strategies based on personal experience, teach symptom management skills, assist in clarifying rehabilitation and recovery goals and assist in the development of community support systems and networks. The Peer Specialist assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Provide counsel and assistance and to help the recipients, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. The Peer Specialist assists service recipients through supportive counseling to participate as fully as possible in the life of the community with the intent of achieving individual goals that foster personal growth and the highest level of independence possible and desired. ESSENTIAL JOB FUNCTIONS: • Counsels recipients regarding plans for meeting service needs, and aids the recipients to mobilize inner capabilities and environmental resources to attain goals;, • Educates recipients about self-help techniques and self-help group processes;, • Teaches recipients effective coping strategies based on personal experience;, • Teaches symptom management skills by utilizing the stages of change technique;, • Assists in clarifying rehabilitation and recovery goals;, • Assists in maintaining up-to-date, accurate individual case records on each assigned recipient;, • Assists in obtaining and developing resource information for recipients in all aspects of their care; disseminates this information to recipients in manner that is clear and understandable;, • Assist the recipient in meeting service plan goals;, • Helps facilitate individualized services to the recipient that meet the diverse needs of the recipient and focus on the discharge-planning goal;, • Explains the types of clinical services, and ICL programs available to recipients; helps instruct the recipient in daily living skills, socialization skill enhancement and conflict resolution;, • Performs crisis assessment and nonverbal and verbal crisis intervention;, • Assists in referring recipients to community resources and other organizations. Accompanies recipients on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the recipient;, • Advocates on behalf of recipient with outside service providers and within ICL;, • Assists resident/recipient in finding and getting into vocational training or other training opportunities, and works with other team members in addressing the needs of recipients;, • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for recipients and files missing person reports on recipients not accounted for in accordance with ICL policy and procedure;, • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis;, • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities;, • Ability to work with recipients/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/recipients., • Ability to complete written forms and reports in an accurate and timely manner., • Ability to communicate effectively with staff, recipients/residents, families, and the public., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to secure the cooperation of and work effectively with others, • Ability to work independently, and to conform to all applicable safety and accountability measures, • Knowledge of how disabilities can adversely affect functioning and ways to cope with or overcome such effects, • Ability to read and write at least at a 12th grade level and to follow written and oral instructions, • Ability to accompany or transport residents (some assignments may require possession of a valid driver's license)., • Completion of an internship or comparable training in peer advocacy; experience in providing advocacy services to people who are mentally ill and/or homeless., • Past or current recipient of mental health, substance services or homeless services preferred. Peer Certification preferred.

Job Description Position: Social Worker Supervisor, LCSW Reports to: Program Director Classification: Consultant The Social Worker Supervisor, LCSW is responsible for the assessment and diagnosis of mental health conditions, consistent with the DSM 5, for homeless clients at HPCDC’s family shelters. Responsibilities: • The Social Worker Supervisor, LCSW meets with the residents to complete a psychiatrically focused biopsychosocial summary (BPS)., • Work from a strength based, family focused, client centered perspective and identify the strengths that each client has., • Communicates with Social Service staff for information related to the client’s current behaviors in shelter as well as their history related to medical, psychiatric, substance use, social services, criminal justice, vocational, employment, family, and social supports., • Produce a narrative BPS document consistent with the format required by Dept of Homeless Services (DHS) to satisfy the Supportive Housing Application., • Ensure that each assessment session is documented in database system, CARES., • Maintain NYS Licensure to provide clinical services independently., • Masters’ degree in Social Work, and a current license as a Clinical Social Worker (LCSW)., • Knowledge of DSM 5 diagnostic criteria., • Experience working in a mental health and/or substance use setting., • Strong expertise in strengths-based, solution-focused, and family-centered practice., • Knowledge and experience working with diverse cultures and ethnicities., • Consultant is to hold and submit proof of general and professional liability naming the agency and the work locations as additional insured. 20 - 25 hours per week.

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 62 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field. BronxWorks provides permanent supportive housing with an array of social services to more than 400 formerly chronically unhoused individuals and families throughout the Bronx. We strive to break the cycle of homelessness with personalized, wraparound support, empowering individuals and families to rebuild their lives with stability, dignity, and hope. BronxWorks is seeking an Employment and Education Specialist to join a diverse and enthusiastic team at Cooper Gardens, a multi-building supportive housing program located in the Bronx, NY (walking distance from Arthur Avenue.) Cooper Gardens provides services and permanent housing to 95 formerly homeless households, consisting of both single individuals and families with children. Work schedule is Mon-Fri 9am-5pm. Staff are required to work one Saturday per month from 8am-4pm. All interested applicants must complete the application on our agency website at RESPONSIBILITIES • Conduct on-site outreach and advertising for planned events, • Conduct home visits to clients as needed and actively engage clients who are absent or decrease their participation level and involvement in services, • Develop and maintain connections with internal and external agencies and companies who can provide services and programs to clients, • Make ongoing assessments of client interests, • Liaise with case management staff to collaborate on clients' programming needs and concerns; share relevant information with case managers, • Maintain records of client interactions in electronic database, • Complete reports on a monthly basis, or more frequently as required, • Maintain familiarity with agency and city resources available to clients, • Document progress notes for all encounters and services provided to clients, • Complete assessments for all clients, monitor clients’ progress towards goals, document interactions with or on behalf of clients according to program requirements, • Participate in regular supervision with supervisor, • Become Soar Certified within first month of hire and assist with completing applications for SSI/SSD, • Plan and facilitate on-site and off-site informational sessions and teaching programming about employment support and educational support, • Coordinating variety of activities, groups and events that cater to all ages of clients, including children, teenagers, and adults, • Assist clients in identifying career and educational interests through exposure to different industries, occupations, and educational pathways, • Support clients in developing positive work habits and skills, • Provide crisis interventions and manage emergency situations appropriately, • Maintain and ensure accuracy of records, assessments and documentation of all client interactions, • Network internally and externally for further employment and educational opportunities for clients, • Collaborate with CQI staff, case management, and clinical staff to coordinate and run various events, groups, and activities, • Proficiency in modem business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment, • Ability to use a computer for prolonged periods., • Ability to occasionally lift and/or move up to 10 pounds., • Ability to stand, walk, or sit for long periods of time., • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork., • Ability to bend and retrieve objects and/or documents., • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation., • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work. BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact . #INHIGH

Job Description Title of Position: Clinical Director (LCSW or LMHC) FLSA Status: Exempt Department: Transitional Housing Reports to: Program Director Positions reporting to this position: Client Care Coordinators and Case Managers Salary: $90,000 per year Purpose of the Position The Clinical Director is responsible for the programmatic service delivery in partnership with the Program Director, with emphasis on Behavioral Health Services. Responsibilities include implementation of new program design to bring intensive clinical services into program plan for clients. Other responsibilities include evaluation, reporting, supervision of clinical and social service staff. The Clinical Director uses Evidenced Based Practice (EBP), treatment plans, case management, crisis intervention, and discharge plans to assist the Social Services team with person centered planning for all Win clients. Responsibilities: • Supervise the program’s multi-disciplinary team, which will include Social Service Supervisors, Case Managers, and Client Care Coordinators., • Provide supervision to Social Service Supervisors to troubleshoot client issues, and enhance direct reports clinical case management skills in accordance with program policies, procedures, and protocols., • Provide clinical supervision to Client Care Coordinators to ensure supportive counseling is provided to clients., • Provide coaching, training, and staff development to the Social Service team by incorporating social work values into program services, embracing a clinical lens., • Provide management oversight to the supportive housing process., • Train and support staff in the use of Evidence Based Practices (EBP), promote Trauma Informed Care (TIC) and Motivational Interviewing (MI), Critical Time Intervention (CTI) to exceed program goals and help clients achieve permanent housing., • Conduct audits of the Uniform Client Chart and supporting documentation to ensure compliance with Office of Temporary and Disability Assistance (OTDA), Department of Homeless Services (DHS), contractual requirements and Win standards., • Establish linkages with appropriate community agencies for services required by shelter residents, to include medical, mental health, substance abuse, child welfare and other stakeholders working with Win clients., • Conduct community outreach and liaison with ancillary programs to maximize onsite care-coordination and referral process; establish long-lasting partnerships., • Monitor incident follow-ups, ensuring optimal clinical lens during crisis intervention; provide direct client care and assessment to identified clients., • Identify and consult in coordination of care for high-risk clients in collaboration with Program Director to make clinical decisions regarding client care and safety., • Monitor and engage all long-term stayers within the facility by conducting case conferences with families, as well as monthly meetings with interdisciplinary staff as it relates to long term stayers., • Liaison with ACS and ensure to attend all meetings related to ACS/Preventive interactions and provide information as a Mandated Reporter to the Administration for Children’s Services (ACS) as needed., • Support Program Director in preparation of reports in accordance with Win and regulatory agencies., • Perform other related duties as needed. Essential Functions: • Must be able to ascend/descend stairs in the assigned building., • Must be able to escort clients to appointments as needed., • Must be able to work evenings, at least weekend on call monthly, and some holidays. Qualifications: • Commitment to Win’s mission, vision, and values., • Current NYS LCSW or LMHC license and three (3) years of supervisory experience., • Demonstrated experience facilitating groups and developing curricula., • Demonstrated experience working with individuals with mental illness and substance abuse, preferably with homeless families., • Excellent verbal and written communication skills., • Knowledge of crisis intervention techniques., • Proficient in Microsoft Office Suite., • Bilingual – English/Spanish a plus. Core Competencies: • Leading Others: Conduct informative, effective meetings with staff and communicate critical information. Provide concise direction through formal and informal discussions., • Facilitating Change: Propose new approaches and methods to improve client services. Anticipate challenges and manage consequences., • Managing Performance: Share constructive feedback and quickly adjust to new demands., • Applying and Developing Expertise: Stay informed of cutting-edge best practices., • Communicating and Collaborating: Listen well and actively engage others with honesty and integrity. WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law. #ZR #IND

Job DescriptionDescription: The Bridge offers supportive housing and behavioral health services to vulnerable New Yorkers facing behavioral health and substance use challenges. We provide individuals with the tools they need to pursue their dreams and live meaningful lives. The Bridge envisions a world where adults experiencing serious mental illness can live and thrive within their communities. As a recognized leader in developing and operating supportive housing and community-based programs, The Bridge has 70 years of experience helping New Yorkers with mental illness, including those affected by homelessness, incarceration, and institutionalization. Scope of Position: The Licensed Mental Health Professional will play a pivotal role on one of the Governor’s newly launched innovative Safe Options Support (SOS) teams, that will provide comprehensive care to street homeless or subway dwelling individuals. The role will require field-based work, periodic on call coverage, and a willingness to work flexible hours. Essential Position Functions: • Conduct persistent and assertive outreach and engagement using strength-based approaches, beginning at known “hang-outs” or “hot spots” within the transit system or during inpatient hospital admissions or emergency department visits., • Partner and collaborate with current street outreach teams, local police precincts, local hospitals, the MTA, the Department of Homeless Services, and family members/caregivers to identify individuals most in need of outreach and care., • Continuously assess the health and social needs of participants through SOS’s conversational and observational assessments, as well as formalized risk assessment tools for those identified as high-risk., • Collaborate with the centralized SOR Hub to identify available housing and support participants throughout the process, including completing HRA 2010e forms, applying for housing, prepping for interviews, following up with housing providers, and assisting with moving in (day of move), obtaining housing supplies, and learning the neighborhood., • Participate in hospital discharge planning meetings to identify the best community resources for returning participants., • Provide short-term therapeutic counseling and support to participants both pre- and post-housing., • Collect and report data as required, and collaborate with the team leader, data analyst, and other SOS teams to use data to inform future care delivery., • Once participants are housed, work with them and their housing providers to resolve clinical issues impacting the participant’s ability to manage and retain supportive housing., • Foster relationships with community providers to ensure that participants are connected to appropriate services as they transition back into the community., • Assist with appointment navigation, including accompanying participants to appointments, providing travel training, reengaging in community care, and addressing barriers to care., • Facilitate crisis interventions, referrals, and hospitalizations as appropriate., • Review documentation and conduct comprehensive psychosocial assessments to determine the medical, psychiatric, housing, and other social needs in the community., • Obtain historical and collateral information from multiple sources to support participants' behavioral and physical health needs., • Monitor, evaluate, and record participant progress with respect to care plan goals., • Perform other related duties as assigned.Requirements:, • Licensed master’s degree or higher in social work or mental health counseling., • Experience working with homeless and/or precariously housed populations is preferred, but not required., • Knowledge of homeless resources, NYC shelter systems, and MTA transit systems is a plus., • Familiarity with counseling principles and methods for mental illness and substance use disorders., • Understanding of treatment, rehabilitation, and community support programs related to recipients/residents, families, and staff., • Knowledge of techniques for identifying, assessing, and preventing potentially violent behavior, including crisis management and de-escalation techniques., • Ability to develop, evaluate, implement, and modify treatment interventions to meet the needs of individual recipients., • Ability to prepare accurate and timely reports., • Proficiency in Health Information Technology and Microsoft applications such as MS Word, Excel, and PowerPoint., • Spanish speaking is highly desirable. The Bridge Inc. is an Affirmative Action / Equal Opportunity Employer

Job DescriptionDescription: Founded in 1866, The Floating Hospital, is one of the last remaining charity hospitals in New York City. Our commitment is the same as it was 159 years ago: unrestricted healthcare to all who walk through our doors, regardless of identity, insurance status, or the ability to pay. We welcome individuals of all ages, from infants, school-age children (5+), youth and adults. The Floating Hospital is a Federally Qualified Health Center and the largest provider to homeless families living in family shelters and domestic violence safe houses throughout all five boroughs. ESSENTIAL FUNCTIONS: • Prepare patient, sterilize and disinfect instruments, set up instrument trays, prepare materials, and assist dentist during dental procedures., • Prepare treatment room for patient by following prescribed procedures and protocols., • Take Dental x-rays on patients., • Document dental care services by charting in patient records, • Provide instrumentation by sterilizing and delivering instruments to treatment area; positioning instruments for dentist's access; suctioning; passing instruments., • Provide materials by selecting, mixing, and placing materials on instruments and in the patient's mouth., • Make preliminary impressions for study casts and occlusal registrations for mounting study casts., • Maintain patient confidence and protects operations by keeping information confidential., • Provide postoperative instructions prescribed by dentist., • Maintain safe and clean working environment by complying with procedures, rules, and regulations., • Protect patients and employees by adhering to infection-control policies and protocols., • Ensure operation of dental equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques., • Maintain dental supply inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies., • Conserve dental resources by using equipment and supplies as needed to accomplish job results., • Perform insurance verification/eligibility, registration, collection of co-pays, and scheduling of patients, working the reception area as needed., • Other duties as assigned. Environment: Dental Assistants work in a well-lighted, clean environment near the dental chair so that they can arrange instruments, materials, and medication and hand them to the dentist when needed. Dental assistants must wear gloves, masks, eyewear, and protective clothing to protect themselves and their patients form infectious diseases. Assistants also follow safety procedure to minimize the risks associated with the use of x-ray machines. The agency observes a no-smoking policy. EMR Access includes the following actions/areas: Demographic, Registration, Appointment/Scheduling, Scanning, Triage, PMH/Vitals, Open Dental, Telephone Encounters Requirements: Background and Education: Bilingual Spanish speaking required. Flu vaccination required. New York State Dental Assistant certification, appropriate certification in first aid and cardiopulmonary resuscitation.

Job Description Classification: Exempt Reports to: Vice President Location: Euclid-Glenmore, Brooklyn Job Status: Full-time (Mon-Fri. 9-5pm, hours may vary) Salary: $85,000 - $95,000 Position Type: This is a full-time, exempt position with a regular daytime schedule that includes on-call responsibilities. Lantern staff may be asked to change work schedules and hours depending on the operational needs of the site and the agency. Euclid-Glenmore is a new development in East New York, Brooklyn. With a total of 135 units, Euclid-Glenmore will provide 81 supportive housing units to single adults exiting homelessness. These units will be funded by the Department of Health & Mental Hygiene contract. The Program Director (PD) position requires a thorough understanding of relevant service delivery concepts and structures, including strong knowledge and experience with mental health systems, and the ability to access and negotiate the full range of services for recipients. It also requires strong supervisory and administrative skills and the ability to interface effectively and efficiently with colleagues to ensure quality services and program operations. Furthermore, it requires good decision-making skills and the ability to identify and facilitate necessary programmatic change. It requires attention to detail, strong writing and verbal communication skills, and computer literacy. The Program Director is responsible for direct supervision of the Assistant Program Director and Program Associate (where applicable). They ensure clients receive services that support housing stability and quality of life, and that meet regulatory and agency standards by leveraging individual and group supervision, reporting instruments and dashboards, and regular chart review. The Program Director is ultimately responsible for developing the aptitude of a high-functioning team in an environment that is an engaging and rewarding place for staff to work, and that promotes a culture of continuous learning, professional development, and quality improvement. The PD also assumes leadership in facilitating a culture where the values of diversity, equity, belonging, inclusion, and justice are explicit and well-integrated into program culture in a way that emphasizes respect for all members of the community. Essential Functions: • Provide clinical supervision and coaching to the Assistant Program Director, Program Associate, and/or case management staff., • Promote strategies that support learning and professional development., • Review and approve documentation completed by the case management team and ensure high standards of care and quality service delivery., • Conduct internal chart reviews in collaboration with the Assistant Program Director, • Review dashboards and monthly reports with staff to track outcomes., • Develop site-specific policies, tracking and reporting instruments, and strategies that support outcomes accountability and quality service delivery., • Provide clinical supervision in the development of treatment plans and in assessing for safety planning with the clinical team., • Identify community resources, facilitate referrals, and serve as a liaison with various care coordination agencies, health and mental health providers, substance use programs, and employment providers to secure services., • Develop supervision plans and accountability systems that manage reporting requirements and service standards., • Ensure staff use a harm reduction approach to support residents around issues of substance use., • Identify training and skill-building needs of the clinical team that will ultimately help promote high quality of life standards., • Support staff in actively engaging residents through regular apartment visits, community outings, and escorts to appointments as needed., • Collaborate with property management and Housing & Stability partners to help clients maintain their housing and understand the terms of their lease., • Collaborate with Cross Buildings to access full menu of supportive services designed to improve clients’ wellness and quality of life., • Collaborate with Compliance and QA/QI departments to standardize funder reporting, track outcomes, and engage in incident review processes., • Develop and implement groups and programming that are client-centered and foster a supportive and inclusive community., • Hire and train new staff, as well as manage the progressive disciplinary process in collaboration with Human Resources, • Facilitate staff meetings, clinical meetings, building management meetings, and community meetings with clients., • Evaluate clients for suicidal/homicidal risk, support staff in developing safety plans for residents, respond to and de-escalate crises as needed., • Prepare, review, and manage follow-up of incident reports, as well as appropriate incident reporting to funders., • Provide overall day-to-day program management in collaboration with the Assistant Program Director (if applicable), • Complete required reports as assigned. Education and Experience: • MSW/MHC or MFT degree from an accredited school is required. License is required within 1 year of employment., • LMSW/ LMHC or LMFT is preferred., • Minimum five years of supervisory experience in social services., • Supervisory, administrative, and/or management experience, specifically in social service, supportive housing, and/or shelter settings, • Knowledge of HIV/AIDS, mental health, substance use, or chronically homeless populations, • Experience working with DOHMH, HASA, OMH, DHS contract managers and knowledge of funders’ regulations, scopes of services, and standards., • Must possess strong clinical and interpersonal skills; be able to work effectively as part of a team and have the ability to make sound assessments of tenants’ strengths and needs., • Comfort working within a harm reduction model with individuals actively struggling with ongoing substance use., • Must have initiative, exercise good judgment and be able to manage competing priorities., • Must be able to work independently with high standards of integrity, as well as demonstrate competence in working collaboratively with others., • Experience utilizing databases to document and report work with clients and staff., • Strong writing, communication, and organizational skills, • Commitment to integrating values of diversity, equity, belonging, inclusion, and justice as part of the program culture. Preferred Experience: • Managing relationship with property management partners in Supportive Housing setting, • Fiscal management and oversight of program budgets, • Experience working with evidence-based models such as Motivational Interviewing Work Environment: This job operates in a supportive housing site and works with a population who experiences mental illness, addiction, disability, HIV, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and kneel. They must also use their hands to type, handle, or feel. The employee is frequently required to talk or hear and occasionally lift and move up to 5 pounds. Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Notes: Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. We create more vibrant, healthy, and just communities by bringing diverse individuals and viewpoints together. Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, and any other characteristic protected by federal, state, and local law.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. The Broadway House Women’s Shelter in Bushwick serves 200 women, approximately 100 of whom are mentally ill and chemically addicted Position: Recreation Coordinator Reports To: Director Of Social Services Location: 1245 Broadway, Brooklyn, NY 11221 What The Recreation Coordinator Does: • Organize and lead therapeutic/recreational activities to enhance the social development of individual group members., • Plan and organize social/peer support/ADL events or groups to promote wellness and recovery, including developing skills to improve mental health, physical health, resistance to alcohol and other drug use and self-advocacy., • Facilitate and/or teach physical education, arts, music, or drama., • Plan and organize activities to maximize program contract's goals and performance targets., • Plan and organize activities within the facility and the community including volunteers, to maximize the program contract’s goals and performance targets., • Plan, coordinate and facilitate social/peer support events, including group facilitation for clients., • Design and produce aesthetic visuals for public spaces of the shelter which reflect cultural, seasonal and programmatic themes., • Maintain and post a weekly and/or monthly calendar of all client programmatic activities occurring internally and externally., • Input client data using the DHS CARES database, as needed., • Escort clients, as needed., • Communicate effectively with clients, direct reporting staff, peers, supervisors, and funders., • Encourage teamwork among direct reporting staff as well as among peers., • Troubleshoot client and direct reporting staff problems and make decisions in accordance with program policies, procedures, and protocols., • Work with direct reporting staff to improve work performance through client feedback, training, weekly documentation of one-on-one supervision of staff., • Motivate, coach and counsel direct reporting staff to excel., • Overcome resistance to change from clients, direct reporting staff, and supervisors/funders., • Administer constructive discipline to direct reporting staff, as needed., • Manage own time effectively and coordinate program activities to maximize time of direct reporting staff., • Monitor clients' progress toward their goals and document via progress notes., • Lead and participate in administrative and staff meetings as requested., • Provide all required information for weekly/monthly/quarterly/semester/annual reports to CAMBA management and/or to funders., • Review and sign timesheets., • Prepare performance appraisals for direct reporting staff., • May prepare marketing materials for the program., • May reach out and market the program to the community in order to develop additional resources for the program., • May conduct initial intake or assessment of clients., • May be required to become First Aid/CPR certified., • May be required to become certified in overdose prevention. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR 0ngWJNRI7p

Job Description JOB DESCRIPTION JOB TITLE: SOCIAL WORKER - LMSW DIVISION: SERVICES FLSA: EXEMPT LOCATION: BROOKLYN, NY REPORTS TO: DIRECTOR SOCIAL SERVICES SALARY: $55,000- $65000 SUMMARY: The LMSW is responsible for coordinating out and inpatient mental health and substance abuse services for clients in a homeless shelter DUTIES & RESPONSIBILITIES: • Responsible for facilitating mental health/ substance abuse workshops and onsite support groups for clients., • Must have knowledge of community resources, how to make appropriate referrals to community and other governmental agencies for services, and ability to coordinate services., • Must be able to independently assess the psychosocial functioning and needs of clients to formulate and implement a treatment plan, identifying the client’s problems, strengths, weaknesses, coping skills and assistance needed., • Work from a strength-based, client-centered perspective to independently conduct psychosocial assessments and provide psychosocial treatment to a wide variety of individuals from various socio-economic, cultural, ethnic, educational, and other diverse backgrounds., • Must have knowledge and experience in the use of medical and mental health diagnoses, disabilities, and treatment procedures., • Must be able to provide consultation services to other staff about the psychosocial needs of clients and the impact of psychosocial problems on health care and compliance with treatment., • Must have knowledge and skill in the use of computer software applications for drafting documents, data management, and tracking., • Provides crisis intervention and stabilization as needed. May require some after hours and or weekend follow-up to emergency situations., • Maintains, reviews and signs off on all required documentation/reports and submits all in a timely manner., • Identifies program needs and makes recommendations., • Performs related tasks as assigned. EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS LMSW Required. Must have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). At least two years’ experience in an area of specialized social work practice. Fluency in Spanish is highly desirable. AGENCY PROFILE & EMPLOYEE EXPECTATIONS Westhab is the premier organization of our kind in our region, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description Summary Streetwork Project is the oldest street outreach program for homeless and street-involved youth in New York City. The program has grown from its beginnings in 1984 as a storefront project to encompass both outreach and comprehensive harm reduction services. The core service is long-term, one-on-one counseling, which is offered in a non-judgmental and holistic manner utilizing a harm reduction approach that focuses on building trust, fostering self-esteem, exploring options and choices, and empowering youth to change their high-risk behaviors. As part of our continuum of services we operate an emergency housing program for homeless youth in NYC, Streetwork Overnight. The Overnight is a 24 bed facility for youth ages 16-20. It is open from 7 pm to 10 am 7 days a week. Casual Youth Advocates work overnight hours to support the youth while they are in our crisis shelter. As part of our continuum of services, we also provide overnight outreach in teams of two seven nights a week (7 pm to 3 am), throughout the five boroughs of New York City. Casual Youth Advocates work overnight hours to meet the most disenfranchised youth while they are in crisis. Casual Youth Advocates work part-time and on-call, filling in for full-time youth advocate absences at the Overnight and Outreach program. These individuals provide comprehensive services to adolescents and young adults impacted by homelessness and involved in street activities (gangs, violence, drug use/sale and survival sex). Services provided by casual youth advocates are the same as full-time youth advocates and include assessment, case planning, case facilitation and management, counseling, referrals, outreach, crisis transportation, daily living services (food, shower, respite), and groups. These Youth Advocates coordinate with Safe Horizon supporting programs and local agencies to provide short- and long-term care necessary to meet the wide range of needs related to homeless adolescents. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Coach and guide staff in their client practice that reflects these approaches., • Engage adolescents into program structure (harm reduction philosophy, rules, mutual respect)., • Provide case management, prepare case records, prepare monthly and quarterly statistical reports., • Conduct overnight street outreach to homeless and street involved young people., • Identification of new resources appropriate for population., • Maintain current sources of areas of congregation of homeless youth., • Assess individuals seeking assistance., • Escort homeless youth to appropriate services and provide transportation., • Maintain all nightly client records, files and documentation., • Intake and assess individuals seeking assistance., • Advocate on behalf of under 18-year-old clients for Administration for Children’s Services support, • Provide reparative interventions using a comprehensive harm reduction approach., • Facilitate access to daily living needs (food, clothes, hygiene supplies, space to rest), • Provide information to homeless adolescents regarding shelter options and other referrals, • Mediate internal conflicts, • Provide crisis intervention, • Provide group facilitation and conduct educational presentations on HIV/AIDS, risk reduction and topics related to sub-populations of homeless youth, • Participate in staff meetings, staff trainings, and appropriate training workshops, • Petty Cash reconciliation, • Identification of new resources appropriate for population, • Provide well ness and recreational (engagement) activities, • Coordinate services with other Streetwork staff and on-site legal, medical, and psychiatric service providers, • All Streetwork program sites and staff, • All internal Safe Horizon programs and departments that can comprehensively support the client and case plan Required: • Compassionate approach to others and openness to new ideas, • Dynamic energy, able to multi-task and negotiate multiple demands on attention, • Non-judgmental approach and ability to empathize with others, • Clear and concise verbal and written communication skill, excellent interpersonal and organizational skills, • Bi-lingual Spanish, • Understanding of harm reduction perspective Required: GED or High School Diploma Desirable: AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal

Job Description JOB DESCRIPTION JOB TITLE: SOCIAL WORKER - LMSW DIVISION: SERVICES FLSA: NON- EXEMPT LOCATION: BRONX, NY REPORTS TO: DIRECTOR SOCIAL SERVICES SALARY: $55,000.00 -$60,000.00 SUMMARY: The LMSW is responsible for coordinating out and inpatient mental health and substance abuse services for our Bronxwood homeless shelter. Proof of COVID-19 vaccinations. DUTIES & RESPONSIBILITIES: • Responsible for a case load of high risk families with children, • Responsible for facilitating mental health/ substance abuse workshops and onsite support groups for clients., • Must have knowledge of community resources, how to make appropriate referrals to community and other governmental agencies for services, and ability to coordinate services., • Must be able to independently assess the psychosocial functioning and needs of clients to formulate and implement a treatment plan, identifying the client’s problems, strengths, weaknesses, coping skills and assistance needed., • Work from a strength based, client centered perspective to independently conduct psychosocial assessments and provide psychosocial treatment to a wide variety of individuals from various socio-economic, cultural, ethnic, educational and other diverse backgrounds., • Must have knowledge and experience in the use of medical and mental health diagnoses, disabilities and treatment procedures., • Must be able to provide consultation services to other staff about the psychosocial needs of clients and the impact of psychosocial problems on health care and compliance with treatment., • Must have knowledge and skill in the use of computer software applications for drafting documents, data management, and tracking., • Provides crisis intervention and stabilization as needed. May require some after hour’s and or weekend follow-up to emergency situations., • Maintains; reviews and signs off on all required documentation/reports and submits all in a timely manner., • Identifies program needs and makes recommendations., • Performs related tasks as assigned. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS LMSW Required. Must have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). At least two years’ experience in an area of specialized social work practice. Fluency in Spanish is highly desirable. AGENCY PROFILE & EMPLOYEE EXPECTATIONS Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR YfGdVPfj6z

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 62 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field. RESPONSIBILITIES Classroom Management • Assist Recreation Coordinator with the development of program goals and activities for youth., • Teach various recreational, educational, social, and team building activities., • Prepare lesson plans as required., • Maintain First Aid, Cardiopulmonary Resuscitation (CPR) and Mental Health First Aid certification, and additional required trainings., • Assist with ensuring compliance with OSHA and DOHMH guidelines., • Assist with ensuring the classroom is maintained in a hygienic condition., • Act as a liaison with parents., • Attend trips with youth in the community as approved by supervisor., • Outreach to parents for youth enrollment/participation in the program., • High school diploma or equivalent credentials., • A minimum of one year of experience working with youth in a recreational, educational and/or social environment., • Experience with or knowledge of best practices in youth development preferred., • Experience with or knowledge of whole language philosophy preferred., • Clearance through New York State Central Registry (SCR) and New York State Office of Children and Family Services, Justice Center’s Staff Exclusion List (SEL) and Division of Criminal Justice Services (DCJS) required., • Bilingual language skills in English and Spanish preferred., • Strong oral and written communication, time management and organizational skills are necessary., • Ability to use a computer for prolonged periods., • Ability to occasionally lift and/or move up to 10 pounds., • Ability to stand, walk, or sit for long periods of time., • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork., • Ability to bend and retrieve objects and/or documents., • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation., • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work., • ‘TB Test required with the first 120 days of employment’ for Shelters and Homeless outreach" BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact HR Benefits.

Job Description Title of Position: Team Leader - Social Services FLSA Status: Exempt Department: Transitional Housing Salary: $65,582.40/yr Report to: Program Director - Win West Positions reporting to this position: Peer Coordinator Purpose of the Position The Team Leader provides quality clinical services and mental health support to mentally ill women in transitional housing. S/he works closely with social service staff in a collaborative approach to manage client needs and ensure the effective delivery of services to the clients at Win West. Responsibilities: • Assist with initial intake process in partnership with the security staff., • Assist clients with adjusting to the transitional housing program., • Triage client(s) for immediate needs and services., • Conduct psycho-social assessments for all assigned clients., • Provide emergency and crisis service intervention., • Develop Relapse Prevention Plans with clients and modify interventions as needed., • Perform timely and accurate data input of required client information in Department of Homeless Services (DHS) database., • Conduct three (3) group sessions weekly and provide detailed to the manager., • Provide supportive counseling and Activities of Daily Living (ADL) skills training to Win clients., • Must be able to work evenings, at least one Saturday a month and some holidays., • Establish advocacy network with community resources., • Actively participate as a member of the shelter's multi-disciplinary team., • Attend transitional housing meetings, organization wide meetings, and staff training, as required. Prepare all mandated reporting as required by supervisor, contract agencies and Win., • Discuss strategies with multi-disciplinary team to address treatment plans, challenges, and crisis intervention., • Assist with planning and coordination of special events for Win clients., • Link clients to substance abuse and mental health treatment programs., • Collaborate with community-based service providers to ensure engagement in services., • Advocate on behalf of clients to ensure public and private benefits and services., • Collaborate with the onsite Nurse Practitioner or community mental health provider to ensure clients’ treatment plans, including medication management., • Discuss strategies with multi-disciplinary team to address treatment plans, challenges, and crisis intervention., • Must be able to work evenings, at least one Saturday a month and some holidays., • Must be able to ascend/descend stairs within the building assigned., • Commitment to Win’s mission, vision, and values., • LMSW required, with one (1) year of post graduate working experience., • Supervisory experience a plus., • Experience working with individuals with mental illness, substance abuse, and homeless adults. Demonstrated experience and knowledge utilizing Motivational Interviewing, Trauma Informed Care, Strengths Based Case Management, Harm Reduction and Recovery Oriented principles., • Demonstrated ability to facilitate group treatment and developing group curricula., • Experience with entitlement systems and procedures., • Excellent organizational, written and verbal communication skills., • Proficiency in Microsoft Office., • Leading Others: Assist with the implementation of initiatives and escalate issues appropriately., • Facilitating Change: Propose new approaches, methods or technologies to improve services to clients., • Managing Performance: Monitor performance against predetermined standards set by Win and funders., • Applying and Developing Expertise: Take client issues to the appropriate people within the organization to obtain the most accurate information to meet the clients’ needs. Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.

Job Description PRIMARY FUNCTION/PURPOSE: Supervise the delivery of services provided by Client Care Coordinators (Social Workers) to enhance existing services to homeless families. This includes the completion of a thorough assessment, and the development and completion of a bio-psychosocial for each family upon intake, crisis intervention, counseling, client advocacy, and referrals to government and/or community-based resources. If needed, this individual will ensure that recommendations of achievable goals be implemented on each family’s service plan, leading to permanent housing, and strengthening the overall permanency outcome for clients in shelter. MINIMUM QUALIFICATIONS: • Must be a Licensed Clinical Social Worker (LCSW) in the state of New York upon hire or within three (3) months of hire, • Minimum of 3-5 years of experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • At least two years of supervisory experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • Knowledge in three or more of the following areas:, • Experience in supervision of social workers, • Experience in client assessment, service plan development, and case management, • Child and adolescent development, • Parent-child relationships, family dynamics, and diagnostic classifications, • Mental health and Emotional/Behavior health, • Child Welfare policies and procedures, • Government Entitlements: TANF, Social Security, Medicare etc., • Knowledge and experience working with diverse cultures and ethnicities, • Expertise in strengths-based, solution-focused, and family-centered practice, • Experience facilitating groups for adults, • Proficiency in Spanish a plus, • Excellent oral and written communication skills coupled with strong interpersonal skills, • Proficient in MS Office, Outlook, Excel, PowerPoint, and Adobe PRIMARY RESPONSIBILITIES: • Manage and supervise a team of Client Care Coordinators to develop a team of skilled professional staff, including recruitment, training, supervision, evaluation, and staff scheduling to achieve the objectives of both CRF and Agency Funders, • Guide client care coordinators in the development, implementation, and achievement of program goals, • Handle administrative, operational, and programmatic issues that might affect client care coordinator staff, • Assign cases to client care coordinators for newly admitted clients to be assessed immediately upon admission and managed throughout shelter stay, • Ensure the timely completion of comprehensive bio psychosocial assessments for each client to understand strengths and service needs, • Work effectively as a part of a multi-disciplinary team to enhance client engagement and the delivery of quality service, • Enhance the delivery and coordination of mental health and related services to clients in shelter, • Ensure that Client Care Coordinator reports are clearly written and capture assessment findings and recommendations, • Confer and consult with professional and technical personnel in implementing a multidisciplinary approach to client care and well-being, • Ensure that Client Care Coordinators are providing short-term counseling, outreach services, crisis intervention, risk assessment, safety planning, and psycho-education for clients, • Collaborate with ACS and/or prevention services agencies, and participate in conferences to advocate on behalf of clients as needed, • Ensure that Client Care Coordinators are providing clients with appropriate referrals and linkages between mental health providers, government agencies, and other related community-based services as needed, • Serve as agency/program liaison between DHS, government agencies, community-based organizations and/or groups, • Develop and Implement group work to be facilitated by Client Care Coordinators to address family issues, enhance life skills etc., • Ensure that Client Care Coordinators are completing all documentation in a timely manner, • Ensure that Client Care Coordinators assess each client/family for supportive housing, complete supportive housing applications when applicable, and accompany residents to supportive housing interviews when needed, • Ensure that Client Care Coordinators complete and discuss exit summaries with each client, and provide clients/families with referrals and supportive services identified in their new community, • Participate in family meetings with case work and housing teams to discuss planning efforts and progress, • Networking and establishing successful linkages with government and community-based organizations to create resources for both families and staff, • Work in collaboration with the Director of Social Services and the Housing Coordinator to ensure that all services lead to permanent housing placement, • Complete special projects and assignments as needed or identified by leadership, • Must work one late a week from 11 am -7 pm to accommodate both staff and families, • Provide on-call crisis intervention support to Client Care Coordinators, • Perform other duties as assigned CLIENT CHARTS / STAFF COMPLIANCE: • Manages, reviews, and monitors Client Care Coordinators’ maintenance of client records (paper and electronic) by conducting case audits, ensuring both internal and external quality assurance standards are being met in accordance with CRF and DHS standards, • Provides training to new staff and existing Client Care Coordinator staff, • Provide individual and group supervision to Care Coordinators to provide coaching, guidance, and support on service delivery and work performance, • Ensure that high-risk cases are monitored closely and serviced effectively, • Provide Client Care Coordination team with support and guidance on high-risk and challenging cases, • Collects and analyzes data provided on client services to evaluate team success in service delivery, • Provides Client Care Coordination services in the absence or vacancy of Client Care Coordinator staff MEASURABLE AREAS: • Ability to team lead and provide effective supervision, guidance, and oversight of subordinates, • Timely reporting of critical/priority one incidents to DHS, • Ability to respond and troubleshoot crisis situations, • Comply with and promote compliance with all agency policies, helping to strengthen and maintain an ethical organizational culture Completion of DHS Monthly Metrics. • Number of biopsychosocials completed, • Number of mental health referrals, • Number of successful referrals (3 MH referrals kept), • Number of substance use referrals, • Number of successful referrals (3 SU referrals kept), • Number of other referrals, • Number of successful other referrals, • Number of linkage agreements finalized, • Number of training sessions conducted, • Number of client groups/workshops facilitated, • Timely completion and submission of CCC Unit DHS Monthly Metrics Report SECONDARY RESPONSIBILITIES: • Facilitate effective communication with other staff within an interdisciplinary context, participate in and contribute to staff meetings and the development of policies and procedures, • Participate in trainings and staff-development activities to acquire and maintain both the interpersonal and operational skills necessary for successful job performance, • Provide professional development to Client Care Coordinators to enhance skill-sets as it relates to appropriately assessing the needs of clients in shelter, • Work in collaboration with site leadership to provide training and consultation to shelter-based case management team, and to increase the ability of shelter staff to address mental health issues, • Ensure that staff attend CORE trainings within (6) months of employment, such as the mandated Reporter Training, CARES Getting Started, CARES Incident Reporting, CARES Intimate Partner Violence 101, Bio-Psychosocial & Engagement 101, Bio-Psychosocial & Engagement 102, Risk & Safety Assessment, Motivational Interviewing, and CPR/First Aid PRINCIPAL RELATIONSHIPS: • Frequent interaction with diverse clients to assess and respond to their needs, • Collaborative working relationships with and volunteers who aid in the facility, • Regular contact with other program and Social Services staff to ensure team delivery of consistent high-quality services OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area when necessary, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1