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  • Animal Care Supervisor
    Animal Care Supervisor
    16 hours ago
    Full-time
    The Bronx, New York

    ACC is one of the nation’s largest open-admission animal shelters, whose mission is to End Animal Homelessness in NYC. We touch the lives of nearly 20,000 animals each year. ACC is more than an animal shelter; we are a resource to the community, always seeking ways to keep the human-animal bond intact. With a 90% placement rate, our progressive, life-saving initiatives contribute to the successful placement of our animals. We strive to find loving homes for homeless and abandoned cats, dogs, guinea pigs and rabbits, both by adopting animals directly to the public and by partnering with more than 200 dedicated animal placement organizations (our New Hope partners). We also help keep NYC communities safe and rescue animals in need, responding to emergencies that involve animals as well as keeping our doors open 24/7 for people and animals in need. Summary This position works with and supports the Animal Care Team and is responsible for direct supervision of Animal Care Specialists. This includes the monitoring of their daily activities, focusing on gold standard care for all animals in our care. You are responsible for clearly communicating job expectations, job training, and holding staff accountable to the approved procedures. Our ideal candidate enjoys providing coaching and guidance, and you have some previous supervisory experience. You are excited to take on the unique challenges and rewards of working with a large team of dedicated shelter staff and volunteers. You also enjoy sharing your skill and knowledge with others in order to improve quality of care in the shelter, decrease stress, and continually expand the scope of our programs. You are self-motivated and able to work independently. Overall, you are passionate about animal welfare and about the people who make quality care possible, and you are eager to be at the helm of a progressive and expansive program. Required Qualifications High School diploma or GED is required. Minimum 6 months of prior animal handling experience required. Must be forward thinking and anticipate challenges, responding to them quickly and completely. Must be adaptable and receptive to rapidly evolving protocols. Treats animals and people with respect, considering all individuals as potential collaborators with something to offer. Available to modify schedule as needed to meet the needs of the organization. Ability to travel throughout the five boroughs periodically, and nationally for training opportunities. Must be able to lift and move up to 50lbs and stand for long periods of time. Benefits ACC values work/life balance and offers a generous paid-time-off (PTO) package that includes vacation time, birthdays off, personal days and sick pay. We also value physical and mental health by offering a great open access Cigna medical, dental and vision insurance at a low premium to our employees as well as 401K and Pension, Life Insurance. We also have on-the-job training for 2-4 weeks, periodic all staff trainings to include safety, DEI, cross training, and other growth opportunities. Because ACC is a nonprofit, employees may be eligible for loan forgiveness, cancellation, and/or consolidation under the Public Service Loan Forgiveness program (PSLF). Created under the College Cost Reduction and Access Act of 2007, PSLF allows borrowers who work full time for nonprofits and government agencies to have their outstanding debt forgiven tax-free on Federal Direct Loans, after making 120 qualifying monthly payments under a qualifying repayment plan. Essential Job Functions Assign work that includes cleaning of primary animal housing, animal rooms, and supplies; laundry; dog walking and animal enrichment. Inspect and evaluate quality of kennel cleanliness, room tidiness, and general carrying out of assigned duties by staff; follow up as needed. Participate in Animal Care staff hiring, including Hiring Info Sessions, evaluations and disciplinary action in cooperation with Care Center Manager and Human Resources. Establish, monitor and measure staff performance goals and provide performance evaluations to Animal Care team. Other Responsibilities Create weekly staff schedules that meet the needs of the Care Center. Circulate through Care Center on an ongoing basis to ensure staff are productive and have the support they need; assist with issues or concerns, real-time. Provide hands on training for new staff that aims to have them meet or exceed minimum standards by the end of their probationary period. Interact with staff in a manner that calls them up to greatness and empowers them to be open and teamwork oriented. Oversee inventory management, ensuring the Animal Care team always has an adequate inventory of supplies. Review and complete Animal Care team payroll records. Ensure that the locations of animals in Shelter Buddy remain accurate and are updated as needed to ensure accuracy. Review, manage, and respond to staff schedules, overtime, leave requests, time and attendance reports. In absence of Care Center Manager, assume all operational responsibilities in managing the Animal Care Center. Upon completion of training and certification, ability to provide emergency euthanasia on an as needed basis. Enthusiastically participate in ACC forums and events including supervisor meetings, trainings, and conference calls, and special events. Collaborate with other organizational leaders to explore new endeavors, reflect on current operations, or otherwise problem solve. Fear Free certification required within 30 days of hire. Complete other duties as assigned by supervisor. Preferred Qualifications Minimum 3 years of relevant experience with one year in a role supervising or directing staff as well experience in shelter is preferred. Prior supervisor experience with union staff is a plus. Basic familiarity with computers, MS Word and MS Outlook. Ability to excel in a fast-paced, high stress environment. Is an expert communicator, a people person, and a team player. Demonstrates mentorship qualities and is able to provide intensive support and interaction to a mostly junior staff. Is organized, detail oriented, able to maintain composure when faced with emotional situations including medically and behaviorally compromised animals. Work Environment At ACC it's all hands-on deck. We work together as a team, which means you may be asked to help with tasks that involve working outside in all sorts of weather. As a busy animal shelter in one of the biggest cities in the world it can get noisy inside. Employees should have the ability to remain calm yet professional in stressful situations involving animals and/or members of the public. ACC houses hundreds of animals in its facilities at any given time and with that comes fur, odors and other airborne particles in abundance. ACC offers many low-cost services to pets and people in need. This includes compassionate end-of-life services for people who cannot afford to go to a private veterinary office but still want to provide a professional and peaceful transition for their beloved pet. This position will train at our Queens or Manhattan Care Center locations until the Bronx Care Center is open. Reports To: Care Center Manager Overtime: This is a non-union position and is eligible for overtime. This is a full time job Job Contact Details Name Ilyasah Long-Hamilton Title Recruitment Coordinator

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  • Peer Specialist
    Peer Specialist
    20 days ago
    $21.63–$24.04 hourly
    Full-time
    Manhattan, New York

    S:US IS AN EQUAL OPPORTUNITY EMPLOYER Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you. We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, sexual orientation, national origin, veteran status, or genetic information and including all other statuses protected by Federal, State and Local laws. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. Job summary: Experienced Peer Specialist to work on a newly funded innovative Care Transition team that serves participants transitioning to the community from a higher level of care. As a member of the Pathway Home multi-disciplinary team the Peer Specialist position will work under the supervision of the Team Leader. The role will involve facilitating transition from one level of care to the community by addressing the preparatory needs of participants in the early stages of recovery, discharge planning, development of daily living skills, and coping mechanisms through team and individual work in the community. The team will follow individuals into the community using the Pathway Home model of care to ensure that they become both linked and engaged with identified community providers and that their support network is sufficient to meet their needs. The Peer Specialist engages participants in peer-based services to identify and overcome barriers to community integration, utilizing a peer relationship to foster connection, trust, understanding and validation with community providers and supports. The role will require on call coverage and a willingness to work flexible hours. Job Responsibilities: • Engagement beginning from referring location with involvement in transition planning, including a needs assessment of community transition supports essential to stabilizing the participant;, • Individual sessions with participants emphasizing prevention and preparing for independent community living and the promotion of optimum mental and emotional health. May require helping participants deal with issues associated with but not limited to family and social relationships; stress and symptom management; activities of daily living; medication management; and housing readiness;, • Provide intensive emotional and practical support to participants as they transition back into their communities and into a supportive housing and/or living environment;, • Work with participants and their housing providers to resolve clinical issues that are impacting on the participant’s ability to obtain, manage, and retain supportive housing;, • Assist and instruct participants in attending to daily living skills such as personal hygiene, grooming and laundry, nutrition/meal preparation, budgeting, and socialization tasks and skills needed to successfully live and work in the community environments of their choice and also in maintaining a safe living environment;, • Foster and maintain cooperative and collaborative relationships with community providers and network members to facilitate connections or re-connections to services and supports;, • Community navigation including accompanying to first behavioral health and medical appointment, travel training, reengagement in community care, referral to services with ability to identify and address potential services and barriers to obtain and maintain such services;, • Establish collaborative working relationships with referring treatment teams and other partners and plan with them for appropriate discharges for participants;, • Advocate with and for program participants to achieve personal goals and address barriers such as fear, stigma and communication disparities with community providers and supports;, • Provide on-call after hour crisis intervention services when needed to participants and their support network, including respite referrals and other diversion and stabilization services;, • Attend and participate in team meetings and supervisory sessions;, • Develop short-term person-centered treatment plans to assist participant towards achieving their goals;, • Monitor and record participant’s progress and modify plan according to needs and preference;, • Perform various needs assessment for essential ongoing community integration and support;, • Timely and accurate documentation of participant information within Health Information Technology platform, • Comply with all required in-service training and staff development;, • Perform other related duties as assigned; Essential Knowledge, Skills and Abilities: · Knowledge of Behavioral Health systems, Mental health legislation and regulations, and health conditions ·Ability to manage multiple projects and ask for help when needed ·Ability to participate on a team to accomplish tasks ·Serves as a role model to staff and stakeholders ·Ability to work with all stakeholders: participants, network, families, and government staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences ·Knowledge of treatment, rehabilitation, and community support programs as they relate to members and their families ·Knowledge of techniques for identifying risk, including crisis management techniques Minimum Education and Experience Requirements: Minimum High School Diploma or equivalent or higher. New York State Certified Peer Specialist preferred or required Completion of an internship or comparable training in peer advocacy; experience in providing advocacy services to people who are mentally ill and/or homeless. Past or current participant of behavioral health, substance services or homeless services preferred.

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  • Case Manager
    Case Manager
    22 days ago
    $23.55–$25 hourly
    Full-time
    Brooklyn, New York

    SCOPE OF ROLE: The Case Manager provides and coordinates client services. II. ESSENTIAL DUTIES & RESPONSIBILITIES: • Conduct intake process with new clients within 24 hours of admission; includes but is not limited to explanation of resident rights and responsibilities, and grievance procedures • Conduct psychosocial, vocational/educational, and housing assessments and documentation of same • Provide accurate, complete, and timely documentation of the provision of supportive social services and client progression/regression toward the goals of securing permanent affordable housing • Prepare housing applications and assist clients with the housing application/interview process., • Monitor and assess client progression/regression in behavior and/or appearance, • Facilitate group and individual counseling, workshops, psych education, and recreational activities, • Conduct room/dorm visits/inspections to assess client personal hygiene, room cleanliness, and overall, ADL skills • Provide comprehensive case management services to an assigned caseload, • Develop initial service plans and conduct service plan reviews as needed for an assigned caseload, • Provide referrals for in-house and community-based medical, mental health, and supportive social services to assigned caseload as appropriate • Ensure that clients attend meals and maintain appropriate nutritional intake, • Provide crisis intervention and address all emergency situations as appropriate, • Assist in building evacuation during fire drills and building emergencies, • Monitor client medication compliance and collaborate with nursing staff monitor compliance, • Refer clients to appropriate community resources as needed, • Maintain CPR/First Aid Certification, • Maintain up to date, accurate, complete, and timely client chart documentation in compliance with DHS, OTDA, other Funder and SUS standards • Facilitate discharge/transfer process and documentation of same JOB DESCRIPTION • Attend staff meetings, case conferences, group supervision, training, and escort clients on housing interviews as needed • Comply with all SUS Employee Policies, Procedures, and Protocols, SUS Corporate Compliance Policies, and NYS Dept. of Social Services Rules, Regulations, and Statutes • A work schedule that includes some weekend and evening hours is required, • Other duties as assigned III. REQUIREMENTS REQUIRED EDUCATION AND EXPERIENCE • Bachelor’s Degree is Human Services field preferred, HS diploma or GED required, • Three years’ experience with homeless population, • Ability to work with a culturally diverse population PREFERRED QUALIFICATIONS & SKILLS • Familiarity of NYC public school system preferred, • Experience in residential setting, group work, tenant organization, case management, referral, and/or community outreach strongly preferred

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  • Chef / Cook
    Chef / Cook
    22 days ago
    $20.32–$21.87 hourly
    Full-time
    Brooklyn, New York

    SCOPE OF ROLE: The Cook will assist in the management and monitoring of all aspects of the development of a nutritious daily menu and meal preparation. In this position you will prepare low-fat, salt-free, vegetarian and soft meal options to meet special dietary and medically prescribed needs of residents. The Cook will assist in managing and performing food and equipment ordering and inventory. The ideal candidate should have experience in the safe and sanitary handling and storage of all food items in accordance with New York State and New York City Department of Health regulations. He/she will be responsible for the general supervision of kitchen area, including overall cleanliness, maintenance of equipment, utensils, and supplies, and the ability to provide instruction to inexperienced trainees. Evening and Weekend Hours may be required. ESSENTIAL DUTIES & RESPONSIBILITIES: • Assist in the management and monitoring of all aspects of the development of a nutritious daily menu and meal preparation for 200 homeless individuals including those with special diets., • Prepare low-fat, low-sodium, vegetarian and soft meal options to meet special dietary and medically prescribed needs of residents., • Assist in managing and performing food and equipment ordering and inventory., • Daily Equipment Logs, Food Logs and Waste Logs., • Safe and sanitary handling and storage of all food items in accordance with New York State and New York City Department of Health regulations. (Including Weekly Deliveries need to be Stored, Label, and Dated also must be able to lift 25lbs.), • Responsible for the general supervision of kitchen area, including overall cleanliness, maintenance of equipment, utensils, and supplies, and the ability to provide instruction to inexperienced trainees., • Assist in the implementation of a Daily Cooking and & Nutrition (Daily Living Skills) training curriculum for Shelter Residents to prepare them for independent living, • Cook and serve 3 meals per day to 200 shelter residents according to the census and the menu., • Attend staff meetings, conferences, group supervision, and training as needed., • Kitchen cleanliness, and equipment maintenance according to NYC and NYS - DOH guidelines and program requirements., • Prepare and serve meals at SUS Multiple Sites if necessary., • A work schedule that includes some weekend and evening hours will be required., • Comply with and enforce all SUS Corporate Compliance and Employee Policies, Procedures, and Protocols., • Comply with, enforce, and carry out all SUS Incident Management Policies, Procedures, and Protocols as appropriate. REQUIREMENTS: • Minimum of one year of experience in all aspects of food preparation and kitchen management within a large institutional or commercial setting. REQUIRED EDUCATION AND EXPERIENCE • NY State Food Handlers Certificate required, additional nutritional training, and certificates preferred.

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