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Job Description RiseWell Community Services is seeking a compassionate & dedicated Residential Counselor to join our team in Glen Cove, NY. In this role, you will provide supportive counseling, restorative services, and crisis intervention training in a licensed intensive community residence program providing short-term crisis and stabilization housing to people with psychiatric diagnoses. The Crisis Residence program provides short-term residential support to persons exhibiting symptoms of mental illness who are experiencing a psychiatric crisis. Crisis residence programs provide short-term interventions to individuals experiencing crisis, to address the cause of the crisis and to avert or delay the need for acute psychiatric inpatient hospitalization or emergency room admission. Requirements: High School Diploma and 1 year of experience working in a mental health setting OR a Bachelor’s Degree in Human Services. Clean, valid NY State Driver’s License. Fingerprinting, criminal record check, and approval from the NYS Office of Mental Health. BENEFITS INCLUDE: • Comprehensive Medical/Dental/Vision, • Retirement 401K Savings Plan with Employer Match, • Generous Paid Time Off for Full-time and Eligible Part-Time Employees, • 13 paid Holidays for Full-time and Eligible Part-Time Employees, • Long and Short Term Disability, • Life Insurance, • Employee Assistance Program, • CALM App Subscription, • Flexible Work Schedules, • Career Growth & Promotional Opportunities, • Comprehensive Paid Training, • Supplemental Accident, Illness and Hospitalization Insurance, • Supplemental Pet Insurance, • Encouragement for Educational Professional Advancement, • Employee Perks & Discounts on Broadway shows, theme parks, and other attractions ABOUT US: Founded in 1972, RiseWell Community Services (RiseWell) is an innovative, multi-service, community-based social wellness agency. We are a major provider of health and wellness services, senior and children’s care, addiction recovery services, as well as affordable housing and support. RiseWell continues to serve thousands of community members across Suffolk, Nassau, Queens, Brooklyn, Bronx, and Manhattan. RiseWell has developed innovative, successful programs that are designed to meet the needs of vulnerable populations, such as individuals in recovery, those living with chronic medical conditions, adult home residents, the homeless, low-income seniors and at-risk children For more information about RiseWell Community Services, please visit our website Sunday and Monday: 8 AM-4 PM Tuesday- Thursday: 2 PM-10 PM

Job Description RiseWell Community Services is seeking a full-time Senior Counselor to join our Residential Department. This is a Full-Time Position and you will be reporting directly to the program supervisor. Job Function: Assist Program Supervisor in managing the daily operations of a licensed residential program providing transitional housing and restorative services to people with psychiatric disabilities. Qualifications: BA in Human Services with one year of experience working with persons with psychiatric disabilities or a High School Diploma with 5 years of experience. Knowledge of residential services, evidence-based practices, and psychiatric rehabilitation practice. Clean, valid NYS Driver’s License. Fingerprinting, criminal record check, and approval from the NYS Office of Mental Health. At RiseWell, we value a healthy work-life balance and prioritize the mental & physical wellness of our staff! BENEFITS INCLUDE: • Comprehensive Medical/Dental/Vision, • Retirement 401K Savings Plan with Employer Match, • Generous Paid Time Off for Full-time and Eligible Part-Time Employees, • 13 paid Holidays for Full-time and Eligible Part-Time Employees, • Long and Short Term Disability, • Life Insurance, • Employee Assistance Program, • CALM App Subscription, • Flexible Work Schedules, • Career Growth & Promotional Opportunities, • Comprehensive Paid Training, • Supplemental Accident, Illness and Hospitalization Insurance, • Supplemental Pet Insurance, • Encouragement for Educational Professional Advancement, • Employee Perks & Discounts on Broadway shows, theme parks, and other attractions ABOUT US: Founded in 1972, RiseWell Community Services (RiseWell) is an innovative, multi-service, community-based social wellness agency. We are a major provider of health and wellness services, senior and children’s care, addiction recovery services, as well as affordable housing and support. RiseWell continues to serve thousands of community members across Suffolk, Nassau, Queens, Brooklyn, Bronx, and Manhattan. RiseWell has developed innovative, successful programs that are designed to meet the needs of vulnerable populations, such as individuals in recovery, those living with chronic medical conditions, adult home residents, the homeless, low-income seniors, and at-risk children. For more information about RiseWell Community Services, please visit our website: . Tuesday 8 AM-4 PM Wednesday 8 AM-4 PM Thursday 11 AM-7 PM Friday 2 PM-10 PM Saturday 2 PM-10 PM

Job Description JOB TITLE: Recreational Specialist FLSA: Non Exempt LOCATION: College Point, NY HOURS: Full time SALARY: $30,000 - $38,000 PER YEAR SUMMARY: The Recreation Specialist will work as a team member to create and support recreational activities for women living within our homeless shelter. This position reports to Program Director to ensure that all activities are appropriate and meet the needs of the clients. Proof of COVID-19 vaccine is required. DUTIES AND RESPONSIBILITIES: • Works as a team member to provide academic, recreational and social skills programming to the women in the Shelter., • Creates a group environment that promotes and expects positive behavioral norms. Helps create a safe-haven for youth living within the homeless shelter setting., • Develops and implements age appropriate activities and programs., • Documents monthly participation and outcomes; analyzes results and prepares recommendations., • Participates in initial training, ongoing staff development and supervision., • Maintains proper safety standards in regards to the health of participants in all programs., • Ensures that the recreational space is clean and well maintained. High School Diploma/GED required, College degree preferred. Previous experience working with children and/or young adults is essential. Experience working with low-income population preferred. Must enjoy the challenges involved with working with youth who may present a number of academic and social deficits. Upbeat, engaging personality is desirable. Program hours include afternoons, evenings, some weekends and holidays. Must be computer savvy. A clean/valid NYS Driver’s License is required. Must be able to pass child abuse screening and criminal background check. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR po8DhLVTZa

Job Description Title: Health Home Plus Client Care Coordinator Reports To: Client Care Supervisor FLSA: Non-Exempt Status: Full-time Supervisory Responsibility: Not Applicable About CHOICE: CHOICE is a leading Care Management Agency serving Westchester County in New York. Our Vision is a world where all people have a foundation to meet the challenges of everyday life. We are a dynamic not-for-profit organization which operates in the fast-changing environment of healthcare reform. Funded by Medicaid and government grants, we strive to maximize positive human outcomes as we deliver our services to our clients. CHOICE's core Mission is to help people restore and maintain their dignity and well-being regardless of their economic, mental, emotional, or physical conditions or limitations. We do this by providing Mental Health Advocacy and Peer Support, Homeless Outreach Programs and Services, and Mental Health Care Management and Support to those in need. Essential Functions of the Role: The Intensive Case Managers operate within a multidisciplinary unit and include Client Care Coordinators. All Intensive Case Managers have at least 2 years clinical experience, which includes client direct contact experience. function as an advocate, facilitator, outreach coach, educator, care coordinator, and motivational counselor for members and their families for members who have complex behavioral health and or medical conditions. The role of the Intensive Care Manager includes, but is not limited to the following tasks: Position Responsibilities: • Providing a timely outreach to new referrals, • Engaging members into the program by providing compelling rationale on the benefits of the program to fit the unique member's needs., • Completing members needs assessment to determine appropriate services and inform the care plan., • Developing an individualized member centric comprehensive care plan with input from the member, provider, and family. The individual goals include recovery and resiliency, decreasing symptomatology and/or increasing functional ability in areas such as self-care, work/school, and family/interpersonal relations to reduce barriers to treatment., • Providing monitoring and reviewing of cases through planned outreach, incoming contacts, care coordination and utilizing rounds, weekly reports, and individual supervision., • Rounding or staffing with a supervisor takes place once per month at a minimum for difficult or challenging cases., • Providing consultation and coordination with the behavioral health or medical providers, facility or family members, community agencies, or involved medical practitioners regarding treatment and/or treatment planning issues., • Providing motivational counseling and encourage self-advocacy to help sustain members' commitment to their care plans and treatment adherence., • Coordinating and consulting with the Care Manager as necessary. Attending regularly scheduled rounds to consult with a psychiatrist or health plan staff and discuss cases and the need for continued intensive care management and outreach. Sending outreach letters to members who are not telephonically accessible or who do not res pond to multiple telephonic outreach attempts., • Frequency of outreach to the member, supports and provider(s) occur at a minimum one time per month, but more may be scheduled according to the member's clinical needs., • Send outreach letters to members who are not telephonically accessible or who do not respond to multiple outreach attempts., • Client's progress and Intensive Case Manager interventions are documented appropriately in the care management system., • Provide case closure/discharge at the time of completion., • Follow all workflows meeting regulatory and accreditation requirements., • Education: 1. A bachelor’s degree in one of the fields listed below; or 2. A NYS teacher’s certificate for which a bachelor’s degree is required; or 3. NYS licensure and registration as a Registered Nurse and a bachelor’s degree; or 4. A Bachelor’s level education or higher in any field with five years of experience working directly with persons with behavioral health diagnoses; or 5. A Credentialed Alcoholism and Substance Abuse Counselor (CASAC). Salary Range: $42,500 - $47,000

Job DescriptionJOB TITLE: Housing Case ManagerDEPARTMENT: Coachman Family Center FLSA: Non-Exempt REPORTS TO: Service Coordinator LOCATION: White Plains, NY SALARY: $40,000.00 - $45,000.00 SUMMARY: Provide housing-focused case management services to homeless families in a Tier II emergency family shelter to rapidly secure permanent housing. DUTIES & RESPONSIBILITIES: • Works collaboratively with Westchester County Department of Social Services (WCDSS) and other service providers to help families achieve housing goals., • Provides comprehensive case management services to residents including bi-weekly ILPs., • Formulates a housing plan with residents to ensure a timely transition to permanent housing and appropriate usage of housing subsidies., • Refers residents to specific housing opportunities., • Conducts biweekly room inspections., • Provides crisis intervention as needed., • Participates in monthly Town Hall meetings., • Submits and tracks work order requests., • Assists residents with completion and filing of housing and rental subsidy applications., • Helps residents secure moving costs from DSS, including broker’s fees, security deposits, first month’s rent, and furniture allowance., • Links families with community-based providers that are able to meet their long-term social support and service needs., • Maintains accurate written record of services provided to families and all required documentation in accordance with HUD and WCDSS requirements., • Maintains demographic and other needed information regarding residents for use in statistical reporting through ClientTrack HMIS and other databases., • Submits accurate, timely reports as requested. Bachelor’s degree in social work or related field preferred. Strong computer, written and verbal communication skills required. Preferred experience in one of the following areas: case management, home visiting, homelessness, or child welfare. Understanding strength-based work and trauma informed care. Sensitivity to the needs of culturally diverse families. Fluency in Spanish is highly desirable. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description JOB TITLE: DIRECTOR OF SOCIAL SERVICES FLSA: EXEMPT DIVISION: SERVICES REPORTS TO: SHELTER DIRECTOR LOCATION: COLLEGE POINT (QUEENS), NY SALARY: $60,000.00 - $80,000.00 annual SUMMARY: The Social Services Director will supervise the team(s) engaged in providing intensive case management assistance to men in a 200+ bed women’s homeless shelter in an effort to meet public assistance and subsidized housing eligibility requirements and effectively transition families/adult from temporary shelter to permanent housing. He/she will oversee the day to day operation of social services department. He/She will need to work collaboratively with other on-site departments to facilitate effective methods of problem solving and the alignment of strategies. DUTIES & RESPONSIBILITIES: • Provide ongoing supervision of all case management situations, • Liaison between DHS intake centers and other DHS management, • Manages intake and develops a comprehensive assessment for all new participants., • Develops systems to guarantee the quality and efficiency of casework services., • Ensures that staff appropriately identifies the needs of the clients, provide appropriate referrals and ensures case manager follow up with resources to promote the program participant’s successful achievement of the service plan goals., • Ensures assessments, service plans and interactions with the clients are appropriately documented., • Ensures that clients are appropriately screened, evaluated and processed for all potential entitlements., • Reviews all required case management documentation and any data collection tool in use., • Responsible for the supervision of clinical service staff., • Ensures clear, concise and professional interventions consistent with the Agency’s policies and procedures and evidence-based practices., • Responsible for building collaboration with community service providers., • Ensures that client information submitted to HRA and DHS for processing are accurate and complete, • Maintains all required documentation/reports and submits all in a timely manner., • Provides crisis intervention and stabilization as needed., • Monitor cases to ensure that client services are provided in a timely manner., • Conduct case review audits and provide corrective action plans when necessary, • Train case workers staff to identify and develop strategies on how to approach services resistant clients, • Identifies program needs and makes recommendations., • Performs related tasks as assigned. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: Must have MSW or other appropriate Human Services degree with 3 years of relevant experience and supervisory experience. Fluency in Spanish is highly desirable. Ability to work some evenings and occasional weekends as needed. Excellent and demonstrated writing ability. Strong assessment, direct practice, counseling, supervision, community outreach, group leadership and program development experience preferred. Advanced knowledge of MS Word, Excel and database management skills. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description JOB TITLE: Driver/PorterDEPARTMENT: Homeless ServicesFLSA: Non-Exempt REPORTS TO: Service Coordinator LOCATION: White Plains,NY SALARY: $18.00 Hourly SUMMARY: To provide safe, timely transportation of Westhab shelter residents and assist with maintenance activities. DUTIES & RESPONSIBILITIES: • Transports Westhab residents and staff as directed to scheduled clinic appointments, food pantry runs, other Westhab sites, housing and employment appointments, meetings, pick-up and delivery of supplies, inter-office mail, and if necessary, client moves to EHAP or permanent housing., • Checks vehicle(s) on a daily basis for gas, oil, and fluid levels and mechanical defects., • Assists with moving office furniture., • Completes daily vehicle check log., • Reports any vehicle accidents or damage to Facility Manager and Service Coordinator., • Cleans all vehicle(s) interiors and exteriors as needed., • Ensures vehicle inspection and registration stickers are current, and notifies Facility Manager one month before expiration date., • Drives vehicle(s) to service and inspection appointments., • Assists with maintenance activities on-site including but not limited to sweeping and moping floors, shoveling snow, cleaning windows, replenishing supplies, and taking out garbage. High school diploma or equivalent required. Two years related driving experience. Must have a valid NYS Driver’s license and clean record. Some weekend and/or evening hours may be required. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description JOB DESCRIPTION JOB TITLE: Safety Security Officer FLSA: Non-Exempt DIVISION: Operations REPORTS TO: Shift Supervisor LOCATION: All boroughs, NYC SALARY: $19.65 hourly SUMMARY: The Safety Security Officer is responsible for ensuring the safety and security of all clients, staff, and the property at a homeless shelter. Operations within our facility are 24 hours. This is a relief position that requires face-to-face relief with mandated overtime. This position reports to the Shift Supervisor and Security Manager. DUTIES & RESPONSIBILITIES: • Perform daily inspections of all clients’ rooms, • Escort clients to appointments as needed, • Interact with and monitor clients' behavior, maintaining a good rapport by providing excellent customer service. Encourage clients to comply with the facility's policies and procedures., • Control access at the main entrance by screening all clients and visitors with a magnetometer or x-ray machine to detect and prevent weapons from entering the site., • Perform Crisis Intervention to de-escalate potential crises and document all such situations and interventions., • Make hourly rounds throughout the entire facility, including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces., • Respond to incidents, • Assist with client intakes, • Perform daily pack-ups and logging of client property belonging to AWOL clients, • Store and remove client property once the mandated storage time has expired, • Maintain a clean and organized storage area, • Complete logs, incident reports, and all other required documentation., • Make calls to police, fire department, and other first responders as directed., • Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and the fire prevention/detection alarm notification system., • Provide duties related to fire incidents, evacuation of the building when necessary, and utilizing Fire procedures., • Ensure the safety and security of all assigned equipment., • Mandated overtime, • Perform other tasks as assigned. EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS: High school diploma or GED. Prior security experience required. Must have NYS Security Guard License and current 8-Hour Annual Certificate. Fire Guard License for Shelters preferred F02. Excellent written and verbal communication skills are necessary. Certified in Nonviolent Crisis Intervention (CPI) preferred. Must be able to work flexible shifts, weekends, and overtime if necessary. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions by setting and enforcing standards and providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations and keeps our workplaces free of serious recognized hazards.

Job Description JOB TITLE: SHIFT SUPERVISOR FLSA: NON-EXEMPT DIVISION: OPERATIONS REPORTS TO: SECURITY MANAGER LOCATION: NYC SALARY: $24.00 hourly SUMMARY: The Shift Supervisor is responsible for supervising, performing, and reporting work involving a variety of specialized assignments and security systems in our homeless shelter. Operations within our facility are 24 hours. This is a position that requires face-to-face relief with mandatory overtime. This position reports to the Security Manager. DUTIES & RESPONSIBILITIES: • Train new security officers /residential aide employees in all aspects of the facility., • Supervise security staff during your assigned shift, assigning breaks, post assignments, and duties, • Monitor access control and ensure effective use of the magnetometer and x-ray machine, • Respond to incidents and utilize crisis management to protect the safety of the staff and clients, • Make rounds throughout the facility and external premises to prevent, detect, deter, and report hazardous situations, trespassers, and illegal activities., • Respond to emergencies in person throughout the building, and provide guidance and support to line staff and subordinates., • Conduct daily security and fire safety system inspections, • Fulfill all job responsibilities of a Safety Security Officer in their absence. Maintain the safety and security of clients and staff. • Provide crisis intervention when needed., • Assist the Security Manager in preparing and executing fire drills., • Oversee AWOL family property pack up, • Monitor logging of client property to ensure accuracy, • Ensure that all managers are kept aware of critical incidents on assigned shifts, • Review log book entries, incident reports, and critical administrative responsibilities on assigned shift, checking for errors and ensuring accuracy, • Attend various meetings and trainings as needed., • Check inventory of all assigned equipment daily, and investigate any discrepancies., • Mandatory Overtime Required, • Perform all related duties as assigned. EXPERIENCE AND QUALIFICATIONS: Proof of education is required: High School Diploma/GED. 1-2 years of Supervisor experience required. A valid N.Y.S Security Guard License, Fire Guard License F80 Required, and certified in Nonviolent Crisis Intervention (CPI). Must possess a general knowledge of security systems. Ability to solve problems; ability to make decisions based on factual information is a must. Knowledge of video surveillance and fire detection/alarm notification systems a must. Must be flexible on days and hours of availability. Must have shelter knowledge and be familiar with CARES and DHS shelter protocols AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description JOB TITLE: Client Care Monitor DEPARTMENT: Housing and Services FLSA: Non-Exempt LOCATION: White Plains, New Rochelle, Yonkers, Mt. Vernon SUMMARY: Westhab is seeking dedicated and motivated individuals to join our Security Department. The Client Care Monitor is responsible for performing a variety of specialized assignments in a homeless shelter and apartment buildings. Proof of COVID-19 vaccine is required. DUTIES & RESPONSIBILITIES: • Ensure safety and security of clients, staff and property in and around the facility., • Make hourly rounds throughout entire facility; monitor cameras as assigned for surveillance; Check all doors hourly, including fire exits., • Interact with and monitor clients/client families; maintain good rapport with clients and encourage clients to comply with facility policy and procedures., • Intervene to de-escalate potential crisis situations, domestic violence and abuse, document all such situations and interventions., • Complete logs, incident reports and all other required documentation., • Make calls to CPS as directed, complete follow up reports., • Monitor traffic at the front desk; handle switchboard and reception area., • Provide duties related to fire incident, evacuation of the building when necessary, utilizing Fire procedure., • Ensure the safety and security of all assigned equipment. High school diploma or GED and prior security experience required. Must have a NYS Security License. Excellent written and verbal communication skills are necessary. Must possess the ability to respond to crisis situations and to follow instructions. Must be able to work flexible shifts, weekends and overtime if necessary. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR bDfQsnKsQP

Job Description JOB DESCRIPTION JOB TITLE: SHIFT SUPERVISOR FLSA: NON-EXEMPT DIVISION: SERVICES – SECURITY REPORTS TO: SECURITY MANAGER LOCATION: COLLEGE POINT (QUEENS) SALARY: $24 PER HOUR SUMMARY: The Shift Supervisor is responsible for performing work involving a variety of specialized assignments, and security systems in a 200+ bed women’s homeless shelter. Shift Supervisor reports to the Security Manager. DUTIES & RESPONSIBILITIES: • Train new security/residential aide employees in all aspects of the facility., • Supervise and delegate tasks assigned to SSO/residential aides, drivers and kitchen staff working on assigned shifts, • Monitor access control, and ensure effective use of the magnetometer and x-ray machine, • Respond to incidents and utilize crisis management to protect the safety of the staff and clients, • Make rounds throughout the facility, and external premises to prevent, detect, deter, and report of hazardous situations, trespassers, and illegal activities., • Respond to emergencies in person throughout the building, and provide guidance and support to line staff and subordinates., • Complete monthly security reports, • Create incident reports and disseminate as appropriate, • Document in CARES and other Westhab protocols, • Facilitate process when EMS and NYPD are on site, • Conduct daily security and fire safety system inspections, • Fulfill all job responsibilities of a Client Care Monitor in their absence., • Adjust staff schedules due to sick calls, and unexpected staff shortages, • Maintain safety and security of clients and staff., • Provide crisis intervention when needed., • Assist Security Manager in preparing and executing fire drills., • Review log book entries, incident reports, and critical administrative responsibilities on assigned shift, checking for errors and ensuring accuracy, • Attend and conduct various meetings and training’s as needed., • Check inventory of all assigned equipment daily, and investigate any discrepancies., • Perform all related duties as assigned. EXPERIENCE AND QUALIFICATIONS: Associates Degree in social services, criminology or related field; or equivalent experience required. A valid N.Y.S Security Guard License, Fire Guard License, and certified in Nonviolent Crisis Intervention (CPI). Must possess a general knowledge of security systems. Ability to solve problems; ability to make decisions based on factual information a must. Knowledge of video surveillance and fire detection / alarm notification system a must. Shift Supervisor must own their own vehicle and have knowledge of public transportation system. A home phone number is mandatory. Must be flexible on days and hours of availability. Must have shelter knowledge and be familiar with CARES and DHS shelter protocols OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE). Powered by JazzHR 11ou0hSXTc

Job Description JOB TITLE: Client Care Monitor DEPARTMENT: Housing and Services FLSA: Non-Exempt LOCATION: White Plains, New Rochelle, Yonkers, Mt. Vernon SALARY: $17.00 per hour SUMMARY: Perform responsibilities involving a variety of specialized assignments in a homeless shelter and apartment buildings. Proof of COVID-19 vaccine is required. DUTIES & RESPONSIBILITIES: • Ensure safety and security of clients, staff and property in and around the facility., • Make hourly rounds throughout entire facility; monitor cameras as assigned for surveillance; Check all doors hourly, including fire exits., • Interact with and monitor clients/client families; maintain good rapport with clients and encourage clients to comply with facility policy and procedures., • Intervene to de-escalate potential crisis situations, domestic violence and abuse, document all such situations and interventions., • Complete logs, incident reports and all other required documentation., • Make calls to CPS as directed, complete follow up reports., • Monitor traffic at the front desk; handle switchboard and reception area., • Provide duties related to fire incident, evacuation of the building when necessary, utilizing Fire procedure., • Ensure the safety and security of all assigned equipment. High school diploma or GED and prior security experience required. Must have NYS 8 Hour Security License. Excellent written and verbal communication skills are necessary. Must possess the ability to respond to crisis situations and to follow instructions. Must be able to work flexible shifts, weekends and overtime if necessary. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR A3XyrNcAoZ

Job Description JOB TITLE: SHIFT SUPERVISOR FLSA: NON-EXEMPT DIVISION: SERVICES- SECURITY REPORT TO: SECURITY MANAGER LOCATIONS: YONKERS, NY SALARY: $24.00/ HOUR SUMMARY: Perform responsible work involving a variety of specialized assignment in a homeless family (with children) shelter; does related work as required. Shift Supervisor reports to the Security Manager. Proof of COVID-19 vaccination is required. DUTIES & RESPONSIBILITIES: • Train new security employees in all aspects of the facility., • Maintain level of expectation of requirements for security office and traffic intervention., • Assist Facility Manager, preparing and executing fire drills (as well as fires) or in other cases., • Make rounds randomly through the facility (interior and exterior) for surveillance of hazardous situations, trespassers, illegal activities, etc., • Respond by phone or in person to request for assistance form Shift Supervisors at other locations., • Complete assigned paper work responsibilities i.e.,log, incident reports, CPS reports and all other reports., • Monitor reception area and security at front desk area daily., • Maintain safety and security of clients and staff., • Provide crisis intervention when needed., • Enforce drug free workplace policy and no smoking rules., • Attend and conduct various meetings and training’s as needed., • Back-up Security Manager as directed., • Check inventory of equipment daily., • Provided leadership in emergency situations within the security department., • Fulfills all job responsibilities of a Client Care Monitor., • Perform all related duties as assigned. EXPERIENCE AND QUALIFICATIONS: Associates Degree in social services, criminology or related field; or equivalent experience required. A valid N.Y.S Security Guard License, Fire Guard License, and certified in Nonviolent Crisis Intervention (CPI). Must possess a general knowledge of security systems. Ability to solve problems; ability to make decisions based on factual information a must. Knowledge of video surveillance and fire detection / alarm notification system a must. Shift Supervisor must own their own vehicle and have knowledge of public transportation system. A home phone number is mandatory. Must be flexible on days and hours of availability. Must have shelter knowledge and be familiar with CARES and DHS shelter protocols. Bilingual English/ Spanish preferred. AGENCY PROFILE & EMPLOYEE EXPECTATIONS Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR 3GVWH1P2q1

Job Description JOB TITLE: Safety Security Officer FLSA: Non-Exempt DIVISON: Services – Security REPORTS TO: Shift Supervisor LOCATION: Queens SALARY: $19.25 PER HOUR SUMMARY: The Safety Security Officer is responsible for ensuring the safety and security of all client’s, staff, and the property around the facility in a homeless shelter setting. The populations served are single men and single women. This position reports to the Shift Supervisor and Security Manager of the Facility. The position pays $17/hr. Proof of COVID-19 vaccine is required. DUTIES & RESPONSIBILITIES: • Perform daily inspections of all clients’ rooms, • Escort clients to appointments as needed, • Interact with and monitor client’s behavior and maintain good rapport by providing excellent customer service. Encourage clients to comply with facility policy and procedures., • Control access at the main entrance by screening all clients, and visitors, utilizing magnetometer / x-ray machine to detect and prevent weapons from entering the site., • Perform Crisis Intervene to de-escalate potential crisis situations and document all such situations and interventions., • Make hourly rounds throughout entire facility including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces., • Respond to incidents, • Assist with client intakes, • Perform daily pack ups and logging of client property belonging to AWOL clients, • Store and remove client property once the mandated storage time have expired, • Maintain a clean and organized storage area, • Complete logs, incident reports and all other required documentation., • Make calls to police, fire department and other first responders as directed., • Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and fire prevention / detection alarm notification system., • Provide duties related to fire incident, evacuation of the building when necessary, utilizing Fire procedure., • Ensure the safety and security of all assigned equipment. High school diploma or GED and prior security experience required. Must have NYS Security Guard License, current 8 Hour Annual Certificate and Fire Guard License (F02). Excellent written and verbal communication skills are necessary. Certified in Nonviolent Crisis Intervention (CPI) preferred. Must be able to work flexible shifts, weekends and overtime if necessary. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR kznX1JX2dP

Job Description JOB DESCRIPTION JOB TITLE: Safety Security Officer FLSA: Non-Exempt DIVISION: Operations REPORTS TO: Shift Supervisor LOCATION: Queens, NY SALARY: $19.65 hourly SUMMARY: The Safety Security Officer is responsible for ensuring the safety and security of all clients, staff, and the property around the facility in a homeless shelter. Operations within our facility are available 24 hours a day. This is a relief position that requires face-to-face relief with mandatory overtime. This position reports to the Shift Supervisor and Security Manager of the Facility. DUTIES & RESPONSIBILITIES: • Perform daily inspections of all clients’ rooms, • Escort clients to appointments as needed, • Interact with and monitor clients' behavior, maintaining a good rapport by providing excellent customer service. Encourage clients to comply with the facility's policies and procedures., • Control access at the main entrance by screening all clients and visitors, utilizing a magnetometer or x-ray machine to detect and prevent weapons from entering the site., • Perform Crisis Intervention to de-escalate potential crises and document all such situations and interventions., • Make hourly rounds throughout the entire facility, including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces., • Respond to incidents, • Assist with client intakes., • Perform daily pack-ups and logging of client property belonging to AWOL clients., • Store and remove client property once the mandated storage time has expired, • Maintain a clean and organized storage area, • Complete logs, incident reports, and all other required documentation., • Make calls to police, fire department, and other first responders as directed., • Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and the fire prevention/detection alarm notification system., • Perform duties related to fire incidents, including evacuation of the building when necessary, and adhere to fire procedures., • Ensure the safety and security of all assigned equipment., • Mandatory overtime required, • Perform other tasks as assigned. EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS: High school diploma or GED and prior security experience required. Must have NYS Security Guard License and current 8-Hour Annual Certificate. Fire Guard License for Shelters preferred F02. Excellent written and verbal communication skills are necessary. Certified in Nonviolent Crisis Intervention (CPI) preferred. Must be able to work flexible shifts, weekends, and overtime if required. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization that provides housing and supportive services to more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hardworking professionals who are fully committed to our mission: Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and communities we have the privilege of serving deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you're considering applying for this opportunity, it's essential that you feel prepared for the challenges and expectations that come with joining a team like this. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions by setting and enforcing standards and providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations, and maintains a workplace free from recognized serious hazards.

PURPOSE: Care Management is a service that helps children with chronic physical or emotional issues obtain and utilize the medical, social and community services they need to get and stay healthy. Care Coordinators learn all they can about the child and family's unique needs. They work with other care providers to develop a plan of care and help members determine and take the actions needed to make and keep appointments, adhere to medications, obtain educational and health advocacy, and access benefits. POSITION OVERVIEW: Care Coordinators link children who have chronic medical or behavioral health conditions to the services they need to stay as healthy as possible and avoid unnecessary trips to the emergency room. Care coordinators encourage the clients (members) they serve to use those services to optimize their health outcomes. Working in a team setting and primarily in the field, Care Coordinators assess risks and needs, develop person centered care plans, track and arrange appointments, educate members and coordinate other aspects of members' health and community services. The position requires some evening availability with the role. Additional responsibilities will be added. KEY ESSENTIAL FUNCTIONS: • Integration of medical, specialized and behavioral health services in addition to social support and/or educational support services., • Periodic assessment of a member's medical and behavioral health needs as well as their compliance with recommended treatments., • Collaborative development of an Individualized Plan of Care with the member, the member's family and/or caregivers in addition to other service providers., • Conduct and document outreach efforts for new referrals to facilitate enrollment conversions., • Provide care management services, ensuring members access and retain needed services as outlined in their care plans, including Acute and Primary Medical Care, Preventative Medical Care (including metabolic screening), Home Health Care, Chemical Dependency Services, Behavioral Health Services, Community Social Support Services, Housing, State and Federal Entitlements, Educational Services, and involvement with child welfare, juvenile justice, or criminal justice institutions., • Tracking all specialty medical, behavioral and support service referrals made for patients using Health Information Technology (HIT) and other electronic databases required., • Monitor appropriate discharge and ongoing care planning at pre- and post-transition for individuals transitioning to community., • Establish collaborative relationships and serve as a liaison with community providers, Managed Care Plans, schools, and medical providers., • Complete casework documentation promptly as required, maintaining adherence to productivity standards., • Attend and participate in program meetings and weekly supervisory sessions as scheduled., • Provide referrals and reassess members' need for ongoing care coordination to ensure access to necessary services., • Sharing knowledge and experience with other team members to support the team's overall service provision efforts., • Carrying an agency-provided cell phone, laptop and hotspot for hybrid use., • Respond to members' questions, needs, and crises during regular and after business hours via the program's emergency cell phone, which is rotated among care coordinators., • Expertise in Mental Health: Knowledge of mental illness, serious emotional disturbance,, • Critical Thinking & Problem-Solving: Ability to assess complex situations and implement effective interventions., • Trauma-Informed Care: Delivers services with sensitivity to trauma and cultural considerations, incorporating an anti-oppressive lens., • Proactive Engagement: Continuously monitors client needs and actively facilitates engagement., • Relationship Building: Strengthens connections with individuals, families, and communities through meaningful interactions., • Empowerment & Strength-Based Approach: Identifies and leverages individual, family, and community strengths to promote resilience., • Intervention Development & Adaptation: Designs, evaluates, and modifies interventions to achieve measurable outcomes., • A valid driver's license and access to a vehicle (for Staten Island); A valid NYS ID for all boroughs., • Two years of experience in providing direct services to children with complex social or healthcare needs, or mentally disabled or chronically ill or homeless, • Specific experience with the target population is required to work with Children., • Experience working in interdisciplinary teams, • Experience providing care management or care coordination in a medical or behavioral health environment; experience working with the chronically ill., • Excellent written communication, verbal communication and customer service skills, • Ability to read/input data and documents, including spreadsheets, reports and Electronic Health Records in printed form and on computer screens, • Able to input data into various agency and city/state electronic health records, • Limited applications of manual dexterity and hand-eye coordination., • The work environment varies from office-based interaction with co-workers and members (20-40% of the time)., • Serving members in their homes and in other community settings (e.g. hospitals, clinics, benefit offices) 60%-80% of the time. While the offices of the Jewish Board are accessible in accordance with the ADA, the sites to which staff may need to travel may or may not be., • Performing the essential functions of this job, the candidate must be able to travel within New York City carrying equipment such as a notebook, forms, laptop, mobile hotspot and cell phone weighing up to approximately 10 pounds., • Perform the essential functions of this job, the candidate is routinely required to sit (30% of the time), stand (35% of the time), and travel to and from appointments using varied public and private transportation options (35% of the time)., • Risks/hazards associated with the position are those which may be encountered travelling around New York City. Frequent travel throughout Bronx, Brooklyn, Manhattan, Staten Island., • Generous paid time off in addition to paid agency holidays and 15 sick days, • Affordable and high-quality medical/dental/vision plans, • Tuition assistance and educational loan forgiveness, • Free continuing education opportunities, • 403(b) retirement benefits and a pension, • Flexible spending accounts for health and transportation, • 24/7 Accessible Employee Assistance Program, • Life and disability insurance We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.

Job Description JOB DESCRIPTION JOB TITLE: Client Care Monitor DEPARTMENT: Housing and Services FLSA: Non-Exempt LOCATION: Yonkers, NY REPORTS TO: Program Director SALARY: $17.00 hourly SUMMARY: Perform responsibilities involving a variety of specialized assignments in a homeless shelter and apartment buildings. Proof of COVID-19 vaccinations required. DUTIES & RESPONSIBILITIES: • Ensure safety and security of clients, staff and property in and around the facility., • Make hourly rounds throughout entire facility; monitor cameras as assigned for surveillance; Check all doors hourly, including fire exits., • Interact with and monitor clients/client families; maintain good rapport with clients and encourage clients to comply with facility policy and procedures., • Intervene to de-escalate potential crisis situations, domestic violence and abuse, document all such situations and interventions., • Complete logs, incident reports and all other required documentation., • Make calls to CPS as directed, complete follow up reports., • Monitor traffic at the front desk; handle switchboard and reception area., • Provide duties related to fire incident, evacuation of the building when necessary, utilizing Fire procedure., • Ensure the safety and security of all assigned equipment., • Perform other tasks as assigned. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: High school diploma or GED and prior security experience required. Must have NYS 8 Security License. Excellent written and verbal communication skills are necessary. Must possess the ability to respond to crisis situations and to follow instructions. Must be able to work flexible shifts, weekends and overtime if necessary. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description Job Description JOB TITLE: Housing Specialist FLSA: Non-Exempt DIVISION: Services REPORTS TO: Shelter Director LOCATION: College Point (Queens) SALARY: $45,000.00 -$ 50,000.00 SUMMARY: This position will work out of a 200+ bed men’s homeless shelter located in College Point, NY. The Housing Specialist is responsible for working with clients to identify suitable and permanent housing options. DUTIES & RESPONSIBILITIES: • Interfaces with the landlord and management companies to establish a working relationship, • Create and maintain a liaison with the DHS Housing Placement Unit, • Oversees landlord and management company compliance in meeting the established housing laws, building codes, and lease agreements, • Works in conjunction with Case Management to identify potential clients who are housing-ready, • Resolves crises or conflicts with landlords and management relationships, • Ensures uniformity in maintaining fair housing standards in securing apartments, • Develops and maintains a database of available housing options, • Works towards identifying new housing opportunities for clients through ongoing networks, • Prepares and/or coordinates reports and related information related to housing codes and compliance, • Informs Case Management staff of unit readiness and/or problems with the client maintaining units, • Prepare housing packages (HRAs 2010E Application, General Population Housing Packages, HUD VASH Application Process, HPD Section 8 Process, LINC IV, IV++, and V) and collaborate with Case Management staff in the preparation of psychosocial applications, assisting in the access to any necessary documents. EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS: Work experience should include, but is not limited to, negotiating lease agreements with landlords and/or real estate management companies, as well as providing housing for special needs populations. Knowledge of applicable state and city housing and disability laws and codes is essential. Must possess a valid driver’s license. Bilingual English/Spanish is a plus AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization that provides housing and supportive services to more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hardworking professionals who are fully committed to our mission: Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and communities we have the privilege of serving deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions for workers by setting and enforcing standards, as well as providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations, while also maintaining a workplace free from recognized serious hazards.

Job Description Title: Field Outreach Specialist Reports To: Homeless Outreach Supervisor FLSA: Non-Exempt Status: Full-time Supervisory Responsibility: Not Applicable Who we are? CHOICE is an agency that takes pride in providing case management and advocacy services for our clients with mental health or physical health illnesses. We specialize in providing quality coordination of care, referrals, peer support, groups, and other related services in a friendly environment. Purpose of the Role: The Street Outreach Specialist is part of a coordinated outreach team that identifies and engages people living in unsheltered locations, such as in cars, parks, abandoned buildings, encampments, and on the streets. To include outreaching shelter homeless individuals and those at risk of becoming homeless. The outreach team reaches people who might not otherwise seek assistance or come to the attention of the homelessness service system. Through its work, the team ensures that people’s basic needs are met while supporting individuals along pathways toward housing stability and quality of life improvements. The Outreach Specialist is responsible for conducting outreach, providing information and referrals, completing assessments, intakes, performing short-term case management, and delivering concrete services. Essential Functions of the Role: • Identify and build relationships with organizations and individuals in places such as, but not limited to hospitals, shelters, partner agencies, medical care clinics, mental health providers, soup kitchens, food pantries, associations dedicated to helping marginalized people, etc., promoting and building awareness regarding CHOICE, its mission and services., • Co- respond to crisis calls with local government agencies, • Outreach identified “hot spots” at times when individuals are most likely to be found (early morning including some evenings), • Using a trauma-informed approach, provide crisis intervention, harm reduction, and culturally Responsive competent engagement techniques., • Meet one-on-one with a person needing services, screen to determine eligibility., • For persons eligible to receive benefits and become a client of CHOICE, remain in close partnership with them, monitoring the enrollment process, until intake has been completed., • Act as a support partner to a potential client, assisting them with their essential care relationships through the completion of the enrollment, • Review with Outreach Supervisor (or appointed staff person) for final approval, persons that have been identified as a potential client and can benefit from CHOICE., • Complete street outreach assessment (VI-SPDAT) as requested by HOW Supervisor, • Document all outreach efforts in HMIS (Homeless Management Information System), Relevant and Awards database., • Attend meetings, as necessary, at the Department of Community Mental Health, to review client cases. For all fieldwork: • Conduct daily street outreach and respond to calls for assistance, • Conduct a minimum of 20 intakes per a week, • Proactively report to the Homeless Outreach Supervisor all trends, relationships, and developments in the field., • Track activities and outcomes. Pay: $36,000.00 - $38,000.00 per year Benefits: • 401(k) matching, • Dental insurance, • Flexible spending account, • Health insurance, • Life insurance, • Paid time off, • Parental leave, • Referral program, • Retirement plan, • Tuition reimbursement, • 8-hour shift, • 10am -6pm , 11am -7pm, and some 9-5 workdays.

Job Description JOB DESCRIPTION JOB TITLE: Client Care Monitor / Security Officer DEPARTMENT: Housing and Services FLSA: Non-Exempt LOCATION: White Plains, New Rochelle, Yonkers, Mt. Vernon SALARY: US$ 17.00 P/H SUMMARY: Westhab is seeking dedicated and motivated individuals to join our Security Department. The Client Care Monitor is responsible for performing a variety of specialized assignments in a homeless shelter and apartment buildings. Proof of COVID-19 vaccinations required. DUTIES & RESPONSIBILITIES: • Ensure safety and security of clients, staff and property in and around the facility., • Make hourly rounds throughout entire facility; monitor cameras as assigned for surveillance; Check all doors hourly, including fire exits., • Interact with and monitor clients/client families; maintain good rapport with clients and encourage clients to comply with facility policy and procedures., • Intervene to de-escalate potential crisis situations, domestic violence and abuse, document all such situations and interventions., • Complete logs, incident reports and all other required documentation., • Make calls to CPS as directed, complete follow up reports., • Monitor traffic at the front desk; handle switchboard and reception area., • Provide duties related to fire incident, evacuation of the building when necessary, utilizing Fire procedure., • Ensure the safety and security of all assigned equipment. High school diploma or GED and prior security experience required. Must have NYS 8 Security License. Excellent written and verbal communication skills are necessary. Must possess the ability to respond to crisis situations and to follow instructions. Must be able to work flexible shifts, weekends and overtime if necessary. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR blRA5P

CARE FOR THE HOMELESS (CFH) is a growing not-for-profit health care and social service agency that serves the homeless population of New York City. The Residential Sites operates under contract with the New York City Department of Homeless Services (DHS) and, as a contract agency, has reporting resp

All of the programs provide direct services to street homeless individuals in the Bronx including case management, food, clothing, emergency shelter, referrals to NYC shelters, and permanent housing placement. Supervise and coordinate activities of staff engaged in food preparation, meal service, an

The Client Care Coordinator is responsible for the overall delivery and coordination of mental health and related services for homeless individuals. The Client Care Coordinator will enhance existing services to include a thorough assessment of clients' long-term goals at intake, and collaborate with

CFH operates under contract with the New York City Department of Homeless Services (DHS) and, as a contract agency, has reporting responsibilities to DHS and is subject to inspections and audits by DHS, the New York State Office of Temporary and Disability Assistance and the Coalition for the Homele

Shift Supervisor/h2pstrongSalary: $24 Per Hour/strong/ph3Housing And Services - Security/h3pWesthab is seeking dedicated and motivated individuals to join our Security Department. The Shift Supervisor is responsible for a variety of specialized assignments in a homeless shelter; does related work as

The Department of Homeless Services (DHS) is recruiting for one (1) Administrative Director of Social Services M-IV to serve as an Assistant Commissioner at the PATH diversion program within the Shelter Intake Division. The Assistant Commissioner will:.

Job Description JOB TITLE: CASE MANAGER DEPARTMENT: SERVICES REPORTS TO: SENIOR CASE MANAGER FLSA: NON-EXEMPT LOCATION: NYC & WESTCHESTER SUMMARY: The Case Manager assesses clients’ needs, plans a course of action, links clients to services, and monitors the progress of clients and residents in their program. The Case Manager ensures that clients receive appropriate information and referrals to obtain and maintain housing. DUTIES & RESPONSIBILITIES: • Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals., • Meet weekly with clients to assist with the achievement of individual service plan goals., • Coordinate services with Housing Specialist, other staff, and external partners, • Provide advocacy for individual clients around entitlements and services., • Provide crisis intervention and supportive counseling to strengthen clients’ ability to make appropriate life decisions., • Document case management activities in accordance with agency and funding source guidelines and procedures., • Complete Housing applications (both written and computer-generated) for clients based on their individual needs and functioning., • Achieve monthly placement quota, as assigned., • Facilitate workshops, groups, and escort clients as applicable., • Attend staff meetings and trainings to enhance skills that are related to job function., • Must be able to work flexible, alternate schedules, which may include evening and weekend shifts., • Perform other related duties. EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS: Bachelor's Degree in Social Work or Human Services Field preferred. Proof of Education is Required. At least 1 year of case management experience working with the homeless, mentally ill, substance abuse, and/or low-income populations. Bilingual a plus. Strong relationship-building skills required. Ability to work independently but know when to raise issues to the supervisor. Excellent organizational and time management skills are necessary. Ability to effectively multitask and follow up on a timely basis. Strong PC skills required, including Word and Excel. CARES experience preferred. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description Title: Homeless Outreach Worker Reports To: Homeless Outreach Supervisor FLSA: Non-Exempt Status: Full-time Supervisory Responsibility: Not Applicable Who we are? CHOICE is an agency that takes pride in providing case management and advocacy services for our clients with mental health or physical health illnesses. We specialize in providing quality coordination of care, referrals, peer support, groups, and other related services in a friendly environment. Purpose of the Role: Our Homeless Outreach Worker (HOW) assists with services to individuals living with a mental illness and/or experiencing homelessness. Our Homeless Outreach Worker is also expected to engage individuals who are experiencing homelessness either on the streets or in shelters to provide advocacy, assist with connection to benefits, and housing. Essential Functions of the Role: Upon assignment of a new client, proceeding within the required guidelines, the Homeless Outreach Worker is to immediately contact the client, set an appointment to meet with the client at a CHOICE office or off-site to complete all required paperwork. For all assigned cases: · Set client goals and align care activities in accordance with these goals. · Monitor progress of goals, adjust care plans accordingly. · Collect and enter data and notes accurately, thoroughly and timely, documenting activities and outcomes into case management systems. · Plan and execute care activities in accordance with client goals to minimize any potential issues with billing and reimbursement to the agency. · Plan and utilize time so that needed outcomes for the client are achieved and completed within the time frame set by the Supervisor. · Proactively communicate with Homeless Outreach Supervisor on any emerging issues and needed adjustments. · Connect with each assigned client minimally 4x per month. · Review assigned caseload with Homeless Outreach Supervisor 2 times per month to ensure effective case management (as noted above); make adjustments as needed. · Develop and maintain productive and results-oriented relationships with mission-critical persons at outside organizations. · Attend meetings, as necessary, at the Department of Community Mental Health, to review client cases. · Complete street outreach assessment (VI-SPDAT)as requested by HOW Supervisor. · Using the full capacity of one’s ongoing experience and training, demonstrate the progressive ability to problem solve, advocate, mediate and handle increasingly complex tasks related to care coordination. · Do not settle for “because that’s the way it has always been done”, rather be fearless in the pursuit of excellence and achieving the needed outcomes for our clients and the agency at large. · Other activities as assigned. For all fieldwork: · Meet one-on-one with the person needing services, screen to determine eligibility. · Conduct 3-5 intakes per shelter visit and a total of 10-15 intakes per week. · Proactively report to the Homeless Outreach Supervisor all trends, relationships, and developments in the field. · Track activities and outcomes. · Spanish-speaking (required) Job Type: Full-time Compensation Range: $36,000.00 - $40,000.00 per year Benefits: · 401(k) matching · Dental insurance · Flexible spending account · Health insurance · Life insurance · Paid time off · Parental leave · Referral program · Retirement plan · Tuition reimbursement · Vision insurance Schedule: · 8-hour shift · Day shift · Monday to Friday Education: · Bachelor's (Preferred) Experience: · Outreach: 1 year (Preferred) Language: · Spanish (Required) License/Certification: · Driver's License (Required) Work Location: In person

Job Description JOB DESCRIPTION JOB TITLE: CASE MANAGER – DCMH RAP DEPARTMENT: SUPPORTIVE SERVICES FLSA: NON-EXEMPT LOCATION: WESTCHESTER COUNTY REPORTS TO: SERVICE COORDINATOR SALARY: $40,000.00 - $47,000.00 SUMMARY: Directly provides case management, counseling, life skills coaching, crisis intervention and programmatic tasks for formerly homeless families headed by an adult with a psychiatric disability. Covid-19 vaccination is required. DUTIES & RESPONSIBILITIES: • Responsible for individual caseload of single and family adult participants., • Oversees home finding process including apartment finding and/or referrals for housing assistance. Responsible for processing move-ins/move-outs., • Completes initial intakes and assesses housing readiness of potential clients; designs services plan for each participant on caseload, coordinates interventions and services for clients., • Manages lease executions, internal accounting processes and entitlement requests from the Department of Social Services., • Meets regularly with participants to update service plans, while assisting them in obtaining needed services/benefits., • Works with program participants to pursue alternative housing., • Schedules and performs home visits on a regular basis, monitoring housing related issues., • Establishes and maintains positive relations with each landlord., • Assists the Service Coordinator in managing rent payments and turnovers., • Tracks services provided to clients and completes required program reports. Attends all relevant community/service provider meetings., • Communicates with all collateral agencies to ensure participant compliance with service plan., • Documents case management activities in accordance with agency and funder guidelines and procedures., • Collects service data and participates in program evaluation and quality assurance activities., • Provides crisis intervention and stabilization as needed. May require some after hour’s follow-up to emergency situations., • Contributes to monthly, quarterly and annual reports., • Other duties as required. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: BSW or 5 years’ relevant experience required. Previous experience in human services; working with substance abuse, mental health and homeless populations. Housing relocation experience helpful. Must have excellent written and verbal communication skills. Must have car and valid drivers’ license. Word and Excel proficiency a must. Requires travel throughout Westchester County. May require some evening and weekend hours AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards

Job Description JOB DESCRIPTION JOB TITLE: SENIOR CASE MANAGER DIVISION: SERVICES FLSA: NON-EXEMPT REPORTS TO: SHELTER DIRECTOR LOCATION: NYC SUMMARY: The Case Manager Supervisor/Senior Case Manager will provide day-to-day supervision to the case management team in a men’s homeless shelter. He/She will need to work collaboratively with other on-site departments to develop effective problem-solving methods and align strategies. DUTIES & RESPONSIBILITIES: • Manages intake and develops a comprehensive assessment for all new participants., • Develops systems to guarantee the quality and efficiency of casework services., • Ensures that staff appropriately identify clients' needs, provide appropriate referrals, and ensure case managers follow up with resources to promote the program participant’s achievement of the service plan goals., • Ensures assessments, service plans, and client interactions are appropriately documented., • Reviews all required case management documentation and any data collection tool in use., • Responsible for the supervision of service staff., • Ensures clear, concise, and professional interventions consistent with the Agency’s policies and procedures and evidence-based practices., • Responsible for building collaboration with community service providers., • Maintains all required documentation/reports and submits all promptly., • Provides crisis intervention and stabilization as needed., • Identifies program needs and makes recommendations. Proof of Education required. Bachelor's Degree Preferred. Fluency in Spanish is highly desirable. Ability to work some evenings and occasional weekends as needed. Excellent and demonstrated writing ability. Strong assessment, direct practice, counseling, supervision, community outreach, group leadership, and program development experience preferred. Advanced knowledge of MS Word, Excel, and database management skills. Experience with CARES and DHS protocols. AGENCY PROFILE & EMPLOYEE EXPECTATIONS Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hardworking professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rule,s and regulations in addition to keeping our workplaces free of serious recognized hazards.

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Role Overview: Provide case management for a caseload of Oncology patients Assess discharge planning needs at the patient's admission Perform regular concurrent review on all patients and coordinate all needed services including home care to facilitate the safe and timely transition to the next leve

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MUST actually use products and/or services, if provided. You get to review and use new products or services before they are released to the public.

Under general supervision, and according to well defined policies and procedures, the MA/ MR assists in the delivery of primary health and patient care management, interviews patients and/or patients representatives to obtain necessary personal, dem Medical Assistant, Receptionist, Medical, Patient

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Montefiore Health System - White Plains Hospital (Parent).Pride Global and its entities offer eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k) retirement sa

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Coordinates the delivery of health care services for persons receiving services in an assigned program unit. Coordinate the delivery of health care services for adults with disabilities residing in residential programs. Provides guidance and training to direct care staff to ensure proper delivery of

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Prepare written documentation and summaries of the patient's status and progress as needed for continuation of home health services. Reassess patient needs for services on a continual basis and discuss any changes in the plan of treatment with patient physician/family.

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Develops efficient plans of care, authorizing only needed services at the most appropriate levels, utilizing network providers and ensuring that services are based on members' needs. The Nurse Care Manager is responsible for providing care coordination including in-home assessment, planning, facilit

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Care managers coordinate and collaborate with members, authorized representatives, primary care providers, and other care team participants to coordinate services and ensure timely service delivery.

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