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Job Description ADMINISTRATIVE ASSISTANT We are excited to invite a proactive and detail-oriented Administrative Assistant to join our team! Homes for the Homeless (HFH) is searching for an experienced Administrative Assistant for our Families w/ Children facility located in the Jamaica area of Queens, NY. As the Administrative Assistant, you will play a pivotal role in our organization, supporting our shelter management team. The Administrative Assistant will be responsible for directing calls, ensuring compliance, supporting staff onboarding, managing schedules, and maintaining accurate records across safety and facility operations, maintaining records, and carrying out compliance protocols. Join us and be a part of an organization that values your contribution and cares deeply for the community we serve. ABOUT HOMES FOR THE HOMELESS: Homes for the Homeless operates shelters for families experiencing homelessness in NYC. Our family residences are more than just a place to sleep. Families can make the most of their stay through accessing an array of onsite programs. Many of these programs are also available to people living in the local community. Our goal is to have a positive impact so families can thrive long after they leave our shelters. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Monitor and document safety incidents, maintain accurate records, and support compliance reporting., • Assist with hiring processes, onboarding documentation, and scheduling., • Manage rosters, reports, and logs; prepare communications and notices., • Track certifications, maintain various inventories, and assist with inspections and audits from different agencies., • Provide backup coverage for various administrative and operational functions as needed., • Perform other duties as assigned. QUALIFICATIONS: • Satisfactory combination of experience and education., • Proficiency with Microsoft Excel, ability to create and update spreadsheets, organize data, and generate reports., • Familiarity with multiple aspects of office management and/or human resources operations, such as payroll, leave administration and benefits., • Excellent communication, documentation and time management skills., • Knowledge of ADP-Workforce Now preferred., • Prior experience in administrative or compliance roles preferred. COMPENSATION/EEO: In order to attract and retain a high-performance workforce, Homes for the Homeless offers a dynamic and rewarding work environment, with a focus on ensuring an appropriate work-life balance. In addition to a competitive salary, full-time permanent employees are eligible for excellent benefits including comprehensive health insurance (including medical, dental, and vision), an employer-funded 403(b) retirement plan, commuter benefits, life insurance, Work/Life Assistance Program, 3 weeks paid vacation, 10 sick days, 3 personal days and 12 paid holidays. Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment, and prohibit any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex (including pregnancy, childbirth and related medical conditions), gender (including gender identity and gender expression), disability, predisposing genetic characteristics, marital status, arrest or conviction, domestic violence victim status, familial status, or any other basis that would be in violation of any applicable federal, state, or local law. TIME SHIFT: 9am – 5pm, Monday - Friday SALARY: $38,000

Job Description PRIMARY FUNCTION/PURPOSE: The Director of Social Services is responsible for the development and delivery of comprehensive social services for clients referred to the Children’s Rescue Fund by the NYC DHS-Division of Family Services. This role is designed to help stabilize homeless families by strengthening their independent living skills and achieving their rapid and successful placement into permanent housing. The individual will be responsible for our Liberty location in Queens, NY and will serve as a member of the management team that works cooperatively to achieve program goals. MINIMUM QUALIFICATIONS: • Master’s degree in Social Work is preferred, and at least a bachelor’s degree is required, • Five years of social services experience is required, including experience in clinical interventions with families and disadvantaged populations, group work practice, substance abuse issues and housing programs, • For candidates with a Master’s degree in Social Work, at least two years of experience in a supervisory and administrative capacity is required; for candidates with a Bachelor’s degree, at least four years of experience in a supervisory and administrative capacity is required, • Experience with securing client entitlements through knowledge of housing regulations and homeless programs is preferred, • Excellent interpersonal relations skills, with the ability to establish cooperative working relationships, • Excellent written and oral communication skills PRIMARY RESPONSIBILITIES: • The Director of Social Services is directly responsible for ensuring that each member of the social services staff has hands-on working knowledge of all DHS procedures, New York State Part 900 Regulations, OTDA, CRF Rules and Regulations, and all other relevant laws/programs related to providing comprehensive social services and permanent housing to CRF clients, • Ensure the timely collection, preparation, and analysis of client and program information to generate routine and as-needed reports, in order to evaluate program performance and facilitate both short and long-term planning, • Oversee and supervise the Social Services department (Caseworkers, Housing Specialists, and Casework Supervisors) on the utilization of the DHS Client Assistance and Re-housing System (CARES) regarding intake, shelter assessment, service plans/independent living plans, Provider Housing, incident reports, case conferences, meeting DHS housing placement targets, transfers, and client responsibility, • Maintain a safe, clean, and hazard-free living environment by ensuring that the casework staff are conducting weekly/bi-weekly unit inspections; ensure that staff are communicating and documenting all observations and necessary maintenance repairs, • Intervene or direct staff intervention in appropriate situations to resolve problems effectively, • Work collaboratively with the Housing Specialists to ensure that weekly, monthly, and quarterly targets are being achieved, • Must be knowledgeable of DHS Housing programs, packages, and incentives, • Work in collaboration with other departments (Security, Building Operations, CCCs, Childcare departments, etc.) to develop independent skills workshops, • Coordinate an inter-agency network of both on-site and off-site providers to ensure families’ receipt of appropriate medical, nutritional, educational, and specialized mental health assistance, • Work in collaboration with the Executive Directors to develop and implement social service policies and procedures to guide and direct the delivery of services, including relocation goals and strategies, • Perform other duties and special projects as required including serving on-call, • Evaluate and verify employees work assignments and ensure that performance evaluations are being completed in the required timeframe SECONDARY RESPONSIBILITIES: • Facilitate effective communication with other staff within an interdisciplinary context; participate in and contribute to staff meetings and the development of policies and procedures, • Participate in training and staff-development activities to acquire and maintain the interpersonal and operational skills necessary for successful job performance, • Serve as a Super User in the DHS CARES System to assist the program staff with trouble-shooting problems in the system, • Ensure that staff attends CORE trainings within (6) months of employment, such as the mandated reporter training, CARES getting started, CARES assessments, Incident Reporting, Safe Sleep Training, Mental Health First Aide Training, Domestic Violence, etc., • The Director of Social Services must be on call 7 days a week for Priority one incidents MEASUREABLE AREAS: • Closely monitor open/closed Public Assistance cases on a weekly basis, • Closely monitor certified housing and high-income families, • Closely monitor all apartments viewed/visited by clients weekly (in the absence of the housing coordinator), • Closely monitor and track appointments kept/missed, specifically as it relates to ILP’s and housing related matters (in the absence of a casework supervisor and/or housing coordinator), • Work towards the achievement of DHS weekly, monthly, and quarterly target goals for moving families into permanent housing, • Closely monitor special populations such as newborn, ACS, medical, mental health, sex offenders, domestic violence cases, etc. Other Requirements (including Physical Demands): • May be required to work long hours and a varied schedule, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

Job Description JOB DESCRIPTION JOB TITLE: DIRECTOR OF SOCIAL SERVICES DIVISION: SERVICES FLSA: EXEMPT LOCATION: QUEENS, NY REPORTS TO: PROGRAM DIRECTOR SUMMARY: The Director of Social Services will oversee the day-to-day social service operations at a family with children homeless shelter in the Bronx. He/She will need to work collaboratively with other on-site departments to facilitate effective methods of problem solving and the alignment of strategies. DUTIES & RESPONSIBILITIES: • Manages the intake process and assures all families receive a comprehensive assessment., • Develops systems to guarantee the quality and efficiency of casework and housing services., • Ensures that staff appropriately identify the clients' needs, provide appropriate referrals, and ensure senior case managers and case managers follow up with resources to promote the program participant’s achievement of the service plan goals., • Ensures assessments, service plans, and interactions with the clients are appropriately documented., • Reviews all required case management documentation and any data collection tool in use., • Conduct chart audits and create corrective action plans as needed., • Responsible for the supervision of service staff., • Ensures clear, concise, and professional interventions consistent with the Agency’s policies and procedures and evidence-based practices., • Responsible for building collaboration with community service providers., • Maintains all required documentation/reports and submits all promptly., • Provides crisis intervention and stabilization as needed., • Identifies program needs and makes recommendations., • Performs related tasks as assigned. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: Bachelor’s degree with 3 years of relevant human services and supervisory experience required. Fluency in Spanish is highly desirable. Ability to work some evenings and occasional weekends as needed. Excellent and demonstrated writing ability. Strong assessment, direct practice, counseling, supervision, community outreach, group leadership and program development experience preferred. Advanced knowledge of MS Word, Excel, and database management skills. CARES knowledge a must. AGENCY PROFILE & EMPLOYEE EXPECTATIONS Westhab is the premier organization of our kind in our region, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description JOB DESCRIPTION JOB TITLE: DIRECTOR OF SOCIAL SERVICES FLSA: EXEMPT DIVISION: SERVICES REPORTS TO: SHELTER DIRECTOR LOCATION: BRIARWOOD (QUEENS) SALARY: $60,000 - $80,000 PER YEAR SUMMARY: The Social Services Director will supervise the team(s) engaged in providing intensive case management assistance to men in a 200+ bed men’s homeless shelter in an effort to meet public assistance and subsidized housing eligibility requirements and effectively transition families/adult from temporary shelter to permanent housing. He/she will oversee the day to day operation of social services department. He/She will need to work collaboratively with other on-site departments to facilitate effective methods of problem solving and the alignment of strategies. Proof of COVID-19 vaccinations required. DUTIES & RESPONSIBILITIES: • Provide ongoing supervision of all case management situations, • Liaison between DHS intake centers and other DHS management, • Manages intake and develops a comprehensive assessment for all new participants., • Develops systems to guarantee the quality and efficiency of casework services., • Ensures that staff appropriately identifies the needs of the clients, provide appropriate referrals and ensures case manager follow up with resources to promote the program participant’s successful achievement of the service plan goals., • Ensures assessments, service plans and interactions with the clients are appropriately documented., • Ensures that clients are appropriately screened, evaluated and processed for all potential entitlements., • Reviews all required case management documentation and any data collection tool in use., • Responsible for the supervision of clinical service staff., • Ensures clear, concise and professional interventions consistent with the Agency’s policies and procedures and evidence based practices., • Responsible for building collaboration with community service providers., • Ensures that client information submitted to HRA and DHS for processing are accurate and complete, • Maintains all required documentation/reports and submits all in a timely manner., • Provides crisis intervention and stabilization as needed., • Monitor cases to ensure that client services are provided in a timely manner., • Conduct case review audits and provide corrective action plans when necessary, • Train case workers staff to identify and develop strategies on how to approach services resistant clients, • Identifies program needs and makes recommendations. Must have MSW or other appropriate Human Services degree with 3 years of relevant experience and supervisory experience. Fluency in Spanish is highly desirable. Ability to work some evenings and occasional weekends as needed. Excellent and demonstrated writing ability. Strong assessment, direct practice, counseling, supervision, community outreach, group leadership and program development experience preferred. Advanced knowledge of MS Word, Excel and database management skills. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR Zy21jjdYoI

Job Description Reporting Relationships: Program Director reports to the Program Coordinator. What you will do: Under the general supervision of the Chief Operating Officer, Program Directors are expected to perform the following principal duties and responsibilities. · Exercise overall responsibility for the safe operation and effective results of all program operations at the facility · Provides continuance oversight of all facility sand program activities · Ensure shelter maintains its contractual compliance regarding program goals and objectives. · Meet all performance expectations established for the shelter by AAPCI and Department of Homeless Services and other governing entities · Maintain a healthy and safe environment for residents and staff while ensuring that residents move towards attainment of independent living, or an appropriate living status beyond AAPCI shelter · Operate the facility and programs within the approved limits established by the annual budget · Serve as the primary program liaison to DHS. Collaboratively work with the Director of Operations, Senior Program Leaders and Executive Management to deliver program outcomes · Work collaboratively with building management to maintain facility conditions, including ongoing monitoring of unit repairs and other requirements issued by DOHMH, DOB, FDNY, HPD, DHS, etc. · Work alongside the Human Resources Department in 1) Adhering to the HR Policies and Procedures established in the Employee Handbook 2) The selection process in filling vacant positions and 3) Receive guidance in handling employee’s performance problems. · Work alongside the Quality Assurance and Compliance Department in 1) Assuring the shelter remains in compliance with City and State regulations 2) The maintenance of the facility is at a level of excellence that will surpass the requirements of all inspections and 3) Internal trainings/workshops to support professional development · Maintain the critical binder and ensure all the necessary documents (inspections, fire drills, site schedule, security licenses) are up to date and audit-ready at all times · Work collaboratively with food vendors to ensure retrieval of menus and timely deliveries. · Be responsible for maintaining effective communication and interaction with staff in all areas of the shelter while ensuring the staff receives the necessary training and professional development that will equip them to be successful in their job descriptions · Foster a positive teamwork environment through mentoring, coaching, and providing feedback to staff based on performance · Assess program needs and identify potential funding streams to enhance services · Serve as liaison to local service providers and community leaders to ensure a good relationship with the community · Ensure shelter maintains its contractual compliance regarding program goals and objectives · Ensure prompt responsiveness to incidents, especially Priority 1 incidents. · Required to follow-up and submit reasonable accommodations and grievances received by shelter residents · Work collaboratively with food vendors to ensure menus and timely deliveries occur · Oversees administrative assistant who may be involved in daily department activities that implement the organization’s policies · Oversees the Administrative Assistant handle of the petty cash funds, required to provide approval for purchases · Review the petty cash reconciliation spreadsheet for accuracy and approved purchases for submission to Finance Team · Conduct operation and social service department meetings need to discuss program. improvements and achieve program goals issued by the funder, governing agencies, and AAPCI · Track, review, and complete payroll for employees assigned at the program location. · Reviews and submit weekly, biweekly, and monthly internal and external reports required to track facility activity, staffing needs, housing placements, veterans, etc. · Utilize demographic reports and other existing program data to evaluate shelter performance and implement short- and long-term plans to achieve goals · On-call 24/7 · While the Program Director may make suggestions/recommendations, at the discretion of the Executive Team, applicants are interviewed/selected for staff positions and/or transfers. · Tasks may be modified, expanded and assigned over time · Other duties as assigned by supervisor About you: Master’s Degree in relevant field with a minimum of at least 3-4 years successful experience in servicing to homeless individuals/families, mental health, substance abuse, or senior-level shelter administration or; o Bachelor Degree with at least 5-7+ years’ experience in servicing homeless individuals/families, mental health, substance abuse, or senior level shelter administration. At least at least 3-5 years of documented progressive managerial experience Other Requirements: · Excellent computer skills including proficiency in Microsoft Word, Excel and PowerPoint; · Strong verbal and written communication skills, with emphasis on face-to-face, empathetic communication with shelter residents; · Exceptional leadership skills in dealing with both staff and residents coupled with a personal commitment to serving the poor and disadvantaged; · Experience with mental health and substance use population, Preferred. · Experience in staff training and development · An understanding of funding and industry regulations and a track record of meeting compliance standards · Strong leadership, excellent organizational and communication skills · Ability to work on a strong team of professionals in a culturally diverse environment · License in social work or mental health counseling- Preferred. Compensation and Benefits Base salary range and benefits information for this position are being included in accordance with requirements of New York State and City pay transparency laws. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the Role, Individuals Competencies, Education/professional Certifications, Qualifications/experience, Performance in the role. Compensation The base salary compensation range being offered for this role is $ 118,449.76. Benefits AAPCI provides a competitive benefit package which includes the following (eligibility requirements apply): • Health and Welfare Benefits: Medical (including prescription coverage), Dental and Vision, • Commuter Benefits, • Employee Assistance Program, • Paid Holidays, Annual Paid Time Off (23 days), • Optional Life Insurance, • Long Term Disability, • Leave Benefits: Short-Term Disability, Other Leaves including FMLA, ADA, Bereavement, Jury Duty, Parental/Adoption Leave, • Retirement Benefits Plan (403B), • You may also get your college student debt forgiven tax free on Federal Direct Loans Created under the College Cost Reduction and Access Act of 2007, PSLF if you work full-time and after making 120 qualifying monthly payments under a Qualifying Repayment Plan. Equal Employment Opportunity Employer AAPCI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Company DescriptionPrograms & Services At the African American Planning Commission, Inc. (AAPCI), we recognize that homeless shelters alone is not the solution to end homelessness. Many people need more than just emergency and transitional housing. At the very minimum, they need access to stable, long-term, affordable housing; social support services, and jobs that pay a living wage... jobs that give their lives meaning. At AAPCI, we strive to provide a diverse range of high-quality services to meet the needs of our clients through a team of passionate, dedicated, and experienced staff. Through their efforts, AAPCI offers our clients the support they need and the tools required to equip them to reach their maximum potential. Our ultimate goal is to significantly reduce homelessness in New York City.Programs & Services\r\nAt the African American Planning Commission, Inc. (AAPCI), we recognize that homeless shelters alone is not the solution to end homelessness. Many people need more than just emergency and transitional housing. At the very minimum, they need access to stable, long-term, affordable housing; social support services, and jobs that pay a living wage... jobs that give their lives meaning. At AAPCI, we strive to provide a diverse range of high-quality services to meet the needs of our clients through a team of passionate, dedicated, and experienced staff. Through their efforts, AAPCI offers our clients the support they need and the tools required to equip them to reach their maximum potential. Our ultimate goal is to significantly reduce homelessness in New York City.