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Job Description About us: At POD Health, we enhance patient outcomes by integrating technology and personalized care. Our services—Telehealth, Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and Community Health Initiatives (CHI)—ensure patients receive the care they need, wherever they are. Through our Telehealth and RPM services, we ensure that patients have real-time access to healthcare, empowering them to manage their health proactively and avoid unnecessary hospital visits. Our Chronic Care Management programs create tailored care plans for patients with chronic conditions, ensuring ongoing support between office visits. Additionally, our Community Health Initiatives focus on addressing health disparities, making care more accessible to underserved populations. At POD Health, we strive to make healthcare personal, proactive, and accessible for all. Location - Westchester office (White Plains, NY 10601) Schedule: On-site | Monday - Friday 9am-5pm Position Summary: The Phlebotomist/Medical Assistant will play a vital role in providing support to a team of nurses and nurse practitioners in delivering exceptional patient care. The role involves monitoring patient vital signs remotely through dashboards, accurately documenting patient information, assisting with patient inquiries, managing medical records, and ensuring compliance with the RPM program and healthcare regulations. Key Responsibilities: • Collaborate with a team of nurses and nurse practitioners to remotely monitor patients' vital signs through dashboards for a remote monitoring program., • Measure and record blood pressure, temperature, pulse, and respiration., • Support doctors or nurses during exams., • Perform blood draws safely and efficiently using proper techniques., • Label, store, and transport blood and other lab specimens correctly., • Follow strict protocols for hygiene, PPE use, and sharps disposal., • Ensure phlebotomy tools and lab equipment are clean and functioning properly., • Address alerts on the dashboard and promptly communicate with patients as needed., • Demonstrate exceptional phone communication skills, conveying empathy and professionalism in all patient interactions., • Provide support with front desk coverage and administrative tasks as needed., • Remind patients to take required measurements and accurately document the results in patient charts., • Escalate patient calls to nurses or nurse practitioners when necessary for further assessment and care., • Maintain and update patient medical history, vital statistics, and test results within the Electronic Medical Record (EMR) system., • Manage incoming calls from patients, providing compassionate support, answering inquiries, and offering assistance., • Perform data entry tasks in Salesforce, including closing opportunities and monitoring opportunities in the system., • Conduct outbound calls to patients, providing instructions, gathering information, and addressing concerns., • Use EMR systems, specifically AdvancedMD, to input and manage patient data and information., • Verify patient insurance coverage and obtain prior authorizations as required., • Schedule virtual patient appointments with Nurse Practitioners, coordinating with patients and the healthcare team., • Ensure strict adherence to healthcare regulations, including HIPAA, and uphold the organization's code of conduct. Qualifications: • High School Diploma or GED., • 1+ years of relevant phlebotomy experience in a healthcare setting., • Phlebotomist Certification is required., • Bilingual fluency in English and Spanish is required., • Proficiency in using EMR systems, experience in AdvancedMD a plus., • Strong grasp of patient care procedures and medical terminology., • Excellent interpersonal skills to effectively interact with patients and healthcare professionals., • Strong organizational skills to manage patient records and appointment scheduling., • Exceptional customer service skills to provide empathetic and supportive patient interactions. Benefits: • Health, dental, and vision insurance, • 401(k) with company match, • Paid Vacation, Company Holidays, Sick Leave, and Floating Holidays, • Professional development opportunities, • Mission-driven work in an innovative healthcare space

Job Description Job Title: Veterinary Receptionist Company: HUB Veterinary Group Location: Port Chester, NY Job Type: Full-time preferred, Part-Time considered, Saturdays required Are you a friendly and compassionate individual with excellent customer service skills? Do you have a love for animals and a desire to work in a dynamic new veterinary hospital? If so, we have an exciting opportunity for you! HUB Veterinary Group is a new, privately owned General Practice and Urgent Care animal hospital, and we are seeking dedicated receptionists to join our team. Responsibilities: • Greet and welcome clients, both in person and over the phone, with a warm and friendly attitude., • Provide exceptional customer service by addressing clients' inquiries, scheduling appointments, and offering support., • Efficiently manage the front desk, including appointment scheduling, handling payments, and maintaining accurate records., • Maintain a clean and organized reception area, ensuring a comfortable and welcoming atmosphere for clients and their pets., • Assist veterinarians and technicians with administrative tasks, such as preparing patient records and organizing paperwork., • Demonstrate a strong understanding of (or a willingness to learn) veterinary services, including preventive care, vaccinations, and basic medical terminology., • Effectively communicate with clients, conveying information about services, pricing, and treatment options., • Handle client complaints or concerns professionally and promptly, utilizing conflict resolution skills to ensure client satisfaction., • Collaborate with the veterinary team to provide comprehensive care for animals and contribute to the overall success of the clinic., • Stay updated on current pet health-related topics and communicate important information to clients when necessary. Qualifications: • Previous experience in a customer service or receptionist role is required., • Previous experience in a veterinary setting is required., • Saturday availability is required, • Exceptional interpersonal skills with the ability to establish rapport with clients and colleagues., • Strong conflict resolution abilities to handle challenging situations and maintain a positive atmosphere., • Genuine love and compassion for animals, with an understanding of their basic needs and behaviors., • Excellent organizational skills, attention to detail, and ability to multitask in a fast-paced environment., • Proficient computer skills, • Prior knowledge of veterinary management software is a plus, • Strong verbal and written communication skills., • Flexibility to possibly work evenings, weekends, and occasional holidays, as required. Join our dedicated team and make a difference in the lives of animals and their owners! We offer a competitive salary, benefits package, and opportunities for professional growth. If you are a team player who is passionate about delivering exceptional client service, please submit your resume and a cover letter. We look forward to hearing from you! HUB Veterinary Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

• We are hiring immediately for an on call GUEST SERVICES AGENT position., • Location: IBM Learning Center - 20 Old Post Road, Armonk, NY 10504. Note: online applications accepted only., • Schedule: On call schedule. Days and hours may vary, based on business needs. Further details upon interview., • Requirement: Previous guest service experience preferred. *Internal Employee Referral Bonus Available • Fixed Pay Rate: $20.00 per hour. Free meals, uniforms and laundering service available at select locations. We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1531107. The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: _ Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions. We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isnt merely a job but the start of a career where you can flourish. Summary: Checks guests in and/or out of the hotel. Resolves guest challenges throughout their stay. Promotes hotel services, amenities and upsells products to the guests. Essential Duties and Responsibilities: • Completes the registration/check-in process by inputting and retrieving information from a computer system confirming pertinent information., • Ensures rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel., • Assists guests with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment., • Balances and drops receipts according to accounting specifications., • Provides guests with information about the facility, services, and amenities., • Receives special requests from guests, and responds appropriately or forwards requests to appropriate team members for decisions and actions., • Promptly answers the telephone and email inquiries. Retrieves and forwards messages to/from guests. Retrieves mail, packages and facsimiles or other special items for customers as requested., • Fields and resolves guest complaints or escalate for resolution to appropriate department., • Assists guests in emergency situations., • Maintains adequate supplies and functional equipment at the Front Desk., • Performs any special assignment deemed by the GM, Guest Services manager, or Manager on Duty., • Perform other duties as assigned. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Associates at FLIK are offered many fantastic benefits. Both full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely,_ or copy/paste the link below for paid time off benefits information. _ About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Certain positions may require Florida Level 2 background screening. Details: _ Applications are accepted on an ongoing basis. Flik maintains a drug-free workplace.

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Responsible for assisting physicians/providers with patient care, rooming patients, and performing clerical, environmental, and organizational tasks. Responsible for appointment scheduling and chart management. Provides information to patients so they may fully utilize and benefit from the practice services. Conveys a positive image of the practice. EEO/AA/Disability/Veteran 1. Performs patient care responsibilities as assigned. 1.1. Identifies self to patient/family and explains to patient/family the roles of each member of the care delivery team. 1.2. Accompanies patients to the exam/procedure room. 1.3. Prepares patients for visit. Typically includes vital signs, height, weight, blood pressure, EKG, specimen collection (where applicable), phlebotomy (where applicable), INR (where applicable), pulse oximetry, spirometry, etc. Documents medical and surgical history, family history, social history, problem list, and medications in EPIC. 1.4. Performs screening per physician/provider guidelines. 1.5. Assists physicians/providers with various procedures. 1.6. Obtain pre-authorizations when necessary. 1.7. Convey instructions to patients/family members/caregivers. 1.8. Provides appropriate resource materials and referrals to patient/family as instructed by physician/provider. 1.9. Maintains patient records effectively. 1.10. Efficiently manages and routinely checks the EPIC in-basket. 1.11. Answers and returns calls promptly and provides pertinent information., 2. Performs administrative responsibilities as assigned. 2.1. Sends/receives patient medical records and abstracts new patient records into EPIC. 2.2. Obtains lab/radiology reports, hospital notes, and referral information as requested. 2.3. Completes forms/requisitions as needed. 2.4. Cross-trained on front desk duties, including but not limited to greeting patients/visitors, answering calls, scheduling appointments, and maintaining/scanning patient medical records., 3. Performs environmental responsibilities as assigned. 3.1. Sets up instruments and equipment according to department protocol. 3.2. Applies principles of infection control. 3.3. Cleans exam/procedures rooms, instruments, and equipment between patient visits to maintain infection control following established department policy. 3.4. Cleans the sterilizer (when applicable) according to the scheduled maintenance program and maintains appropriate documentation. 3.5. Orders, sorts, and stores supplies following established department policy., 4. Performs other related organizational duties as assigned. 4.1. Maintains patient autonomy, confidentiality, and dignity. 4.2. Ensures providers submit timely and accurate billing. 4.3. Maintains knowledge of practice policy, HIPAA, current coding, OSHA regulations and CLIA regulations (where applicable). 4.4. Provides prompt attention to urgent and non-urgent patient issues as evidenced by observation and feedback from staff. 4.5. Quickly shares problems related to patients and/or staff with the supervisor. 4.6. Work with the Care Coordinator for Patient Centered Medical Home initiatives. 4.7. Attend and actively participate in staff meetings. 4.8. Collaborate in the development and delivery of programs and activities for individuals, families and population groups that promote health and prevent disease. 4.9. Collaborates in the development of and contributes to individual team and department quality improvement and evaluation activities. 4.10. Advocate on behalf of vulnerable individuals and populations. 4.11. Contribute to a work environment that fosters ongoing educational experiences for self, colleagues, healthcare professionals and members of the community. 4.12. Collaborate in developing a work environment where continuous quality improvements in practice are pursued. 4.13. Utilize appropriate methods for interacting effectively and professionally with persons of all ages and from diverse cultural, socioeconomic, educational, racial, and ethnic backgrounds, sexual orientations, lifestyles and physical abilities. 4.14. Coordinate efforts to gain patient and family feedback regarding their experiences of healthcare (focus groups, surveys, and other means) and participate in interventions which address articulated needs., 5. May assist and/or perform chaperone duties for patient medical procedures as needed., 6. May perform other duties as required. EDUCATION High School diploma or equivalent required. Must meet one of the following requirements: graduation from an accredited medical assistant (MA) certificate program or Phlebotomy program, certification as a certified nursing assistant (CNA), emergency medical technician (EMT), or paramedic. Employees who join YNHHS through a merger or acquisition may satisfy educational requirements by demonstrating the appropriate combination of education, relevant experience, and current competencies. EXPERIENCE Minimum of one (1) year of experience as a medical assistant (MA), certified nursing assistant (CNA), emergency medical technician (EMT), ambulatory care associate (ACA), patient care associate/technician (PCA/PCT), paramedic, or phlebotomist required. New graduates from an accredited medical assistant certificate program, with less than one (1) year of experience, will be considered. LICENSURE Certification/registration (CCMA/CMA/AAMA/RMA) preferred. Certification/registration may be accepted in lieu of graduation from an accredited MA school. Certification in Basic Life Support (BLS) preferred. SPECIAL SKILLS Ability to follow directions effectively and consistently. Demonstrates a mature, compassionate, and caring attitude, with sensitivity to the diverse needs of the patient population. Flexible and cooperative, with the capacity to adapt to changing demands of the role. Utilizes appropriate communication techniques to meet position requirements and foster positive interactions. Salary commensurate with experience: Min: $22.00 Max: $40.62

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Responsible for assisting physicians/providers with patient care, rooming patients, and performing clerical, environmental, and organizational tasks. Responsible for appointment scheduling and chart management. Provides information to patients so they may fully utilize and benefit from the practice services. Conveys a positive image of the practice. EEO/AA/Disability/Veteran • Performs patient care responsibilities as assigned. Identifies self to patient/family and explains to patient/family the roles of each member of the care delivery team. Accompanies patients to the exam/procedure room. Prepares patients for visit. Typically includes vital signs, height, weight, blood pressure, EKG, specimen collection (where applicable), phlebotomy (where applicable), INR (where applicable), pulse oximetry, spirometry, etc. Documents medical and surgical history, family history, social history, problem list, and medications in EPIC. Performs screening per physician/provider guidelines. Assists physicians/providers with various procedures. Obtain pre-authorizations when necessary. Convey instructions to patients/family members/caregivers. Provides appropriate resource materials and referrals to patient/family as instructed by physician/provider. Maintains patient records effectively. Efficiently manages and routinely checks the EPIC in-basket. Answers and returns calls promptly and provides pertinent information., • Performs administrative responsibilities as assigned. Sends/receives patient medical records and abstracts new patient records into EPIC. Obtains lab/radiology reports, hospital notes, and referral information as requested. Completes forms/requisitions as needed. Cross-trained on front desk duties, including but not limited to greeting patients/visitors, answering calls, scheduling appointments, and maintaining/scanning patient medical records., • Performs environmental responsibilities as assigned. Sets up instruments and equipment according to department protocol. Applies principles of infection control. Cleans exam/procedures rooms, instruments, and equipment between patient visits to maintain infection control following established department policy. Cleans the sterilizer (when applicable) according to the scheduled maintenance program and maintains appropriate documentation. Orders, sorts, and stores supplies following established department policy., • Performs other related organizational duties as assigned. Maintains patient autonomy, confidentiality, and dignity. Ensures providers submit timely and accurate billing. Maintains knowledge of practice policy, HIPAA, current coding, OSHA regulations and CLIA regulations (where applicable). Provides prompt attention to urgent and non-urgent patient issues as evidenced by observation and feedback from staff. Quickly shares problems related to patients and/or staff with the supervisor. Work with the Care Coordinator for Patient Centered Medical Home initiatives. Attend and actively participate in staff meetings. Collaborate in the development and delivery of programs and activities for individuals, families and population groups that promote health and prevent disease. Collaborates in the development of and contributes to individual team and department quality improvement and evaluation activities. Advocate on behalf of vulnerable individuals and populations. Contribute to a work environment that fosters ongoing educational experiences for self, colleagues, healthcare professionals and members of the community. Collaborate in developing a work environment where continuous quality improvements in practice are pursued. Utilize appropriate methods for interacting effectively and professionally with persons of all ages and from diverse cultural, socioeconomic, educational, racial, and ethnic backgrounds, sexual orientations, lifestyles and physical abilities. Coordinate efforts to gain patient and family feedback regarding their experiences of healthcare (focus groups, surveys, and other means) and participate in interventions which address articulated needs., • May assist and/or perform chaperone duties for patient medical procedures as needed., • May perform other duties as required. Education: High School diploma or equivalent required. Must meet one of the following requirements: graduation from an accredited medical assistant (MA) certificate program or Phlebotomy program, certification as a certified nursing assistant (CNA), emergency medical technician (EMT), or paramedic. Employees who join YNHHS through a merger or acquisition may satisfy educational requirements by demonstrating the appropriate combination of education, relevant experience, and current competencies. Experience: Minimum of one (1) year of experience as a medical assistant (MA), certified nursing assistant (CNA), emergency medical technician (EMT), ambulatory care associate (ACA), patient care associate/technician (PCA/PCT), paramedic, or phlebotomist required. New graduates from an accredited medical assistant certificate program, with less than one (1) year of experience, will be considered. Licensure: Certification/registration (CCMA/CMA/AAMA/RMA) preferred. Certification in Basic Life Support (BLS) preferred. Special Skills: Ability to follow directions effectively and consistently. Demonstrates a mature, compassionate, and caring attitude, with sensitivity to the diverse needs of the patient population. Flexible and cooperative, with the capacity to adapt to changing demands of the role. Utilizes appropriate communication techniques to meet position requirements and foster positive interactions.

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Responsible for assisting physicians/providers with patient care, rooming patients, and performing clerical, environmental, and organizational tasks. Responsible for appointment scheduling and chart management. Provides information to patients so they may fully utilize and benefit from the practice services. Conveys a positive image of the practice. EEO/AA/Disability/Veteran 1. Performs patient care responsibilities as assigned. Identifies self to patient/family and explains to patient/family the roles of each member of the care delivery team. Accompanies patients to the exam/procedure room. Prepares patients for visit. Typically includes vital signs, height, weight, blood pressure, EKG, specimen collection (where applicable), phlebotomy (where applicable), INR (where applicable), pulse oximetry, spirometry, etc. Documents medical and surgical history, family history, social history, problem list, and medications in EPIC. Performs screening per physician/provider guidelines. Assists physicians/providers with various procedures. Obtain pre-authorizations when necessary. Convey instructions to patients/family members/caregivers. Provides appropriate resource materials and referrals to patient/family as instructed by physician/provider. Maintains patient records effectively. Efficiently manages and routinely checks the EPIC in-basket. Answers and returns calls promptly and provides pertinent information., 2. Performs administrative responsibilities as assigned. Sends/receives patient medical records and abstracts new patient records into EPIC. Obtains lab/radiology reports, hospital notes, and referral information as requested. Completes forms/requisitions as needed. Cross-trained on front desk duties, including but not limited to greeting patients/visitors, answering calls, scheduling appointments, and maintaining/scanning patient medical records., 3. Performs environmental responsibilities as assigned. Sets up instruments and equipment according to department protocol. Applies principles of infection control. Cleans exam/procedures rooms, instruments, and equipment between patient visits to maintain infection control following established department policy. Cleans the sterilizer (when applicable) according to the scheduled maintenance program and maintains appropriate documentation. Orders, sorts, and stores supplies following established department policy., 4. Performs other related organizational duties as assigned. Maintains patient autonomy, confidentiality, and dignity. Ensures providers submit timely and accurate billing. Maintains knowledge of practice policy, HIPAA, current coding, OSHA regulations and CLIA regulations (where applicable). Provides prompt attention to urgent and non-urgent patient issues as evidenced by observation and feedback from staff. Quickly shares problems related to patients and/or staff with the supervisor. Work with the Care Coordinator for Patient Centered Medical Home initiatives. Attend and actively participate in staff meetings. Collaborate in the development and delivery of programs and activities for individuals, families and population groups that promote health and prevent disease. Collaborates in the development of and contributes to individual team and department quality improvement and evaluation activities. Advocate on behalf of vulnerable individuals and populations. Contribute to a work environment that fosters ongoing educational experiences for self, colleagues, healthcare professionals and members of the community. Collaborate in developing a work environment where continuous quality improvements in practice are pursued. Utilize appropriate methods for interacting effectively and professionally with persons of all ages and from diverse cultural, socioeconomic, educational, racial, and ethnic backgrounds, sexual orientations, lifestyles and physical abilities. Coordinate efforts to gain patient and family feedback regarding their experiences of healthcare (focus groups, surveys, and other means) and participate in interventions which address articulated needs., 5. May assist and/or perform chaperone duties for patient medical procedures as needed., 6. May perform other duties as required. EDUCATION High School diploma or equivalent required. Must meet one of the following requirements: graduation from an accredited medical assistant (MA) certificate program or Phlebotomy program, certification as a certified nursing assistant (CNA), emergency medical technician (EMT), or paramedic. Employees who join YNHHS through a merger or acquisition may satisfy educational requirements by demonstrating the appropriate combination of education, relevant experience, and current competencies. EXPERIENCE Minimum of one (1) year of experience as a medical assistant (MA), certified nursing assistant (CNA), emergency medical technician (EMT), ambulatory care associate (ACA), patient care associate/technician (PCA/PCT), paramedic, or phlebotomist required. New graduates from an accredited medical assistant certificate program, with less than one (1) year of experience, will be considered. LICENSURE Certification/registration (CCMA/CMA/AAMA/RMA) preferred. Certification/registration may be accepted in lieu of graduation from an accredited MA school. Certification in Basic Life Support (BLS) preferred. SPECIAL SKILLS Ability to follow directions effectively and consistently. Demonstrates a mature, compassionate, and caring attitude, with sensitivity to the diverse needs of the patient population. Flexible and cooperative, with the capacity to adapt to changing demands of the role. Utilizes appropriate communication techniques to meet position requirements and foster positive interactions. YNHHS Requisition ID 163323

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Assists the department personnel in patient and departmental related functions; maintains and cleans equipment and treatment areas. Assists in rehabilitation care of patients as directed by a licensed therapist. EEO/AA/Disability/Veteran 1. Monitors and carries out maintenance activities with patients commensurate with experience and within the scope of practice and standards and procedures of the hospital, keeping service excellence as a main priority., 2. Keeps appropriate timely documentation of services rendered in line with hospital and regulatory agencies policies, procedures and standards., 3. Assists in coordinating activities of therapy staff. Provides support in all clinical and clerical areas. Acts as a liaison between staff and coordinators in department., 4. Keeps abreast of new techniques. Actively participates in program development. Actively attends inservices and appropriate education presentations/events., 5. Provides positive support education to patients, families, and other staff regarding physcal medicine interventions and procedures., 6. Assists in monitoring and documenting the quality of physical medicine services according to hospital and department continuous performance standards., 7. The staff member must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit(s). The individual must demonstrate basic understanding of the principles of growth and development over the life span and possess the ability to provide the care needed instructed by the lead clinician, and as described in the unit's/area's/department's policies and procedures., 8. Assembles equipment and accessories needed for therapy. Maintains, cleans & organizes department treatment & storage areas. Maintains and monitors equipment including record keeping for same as indicated. Monitors inventory, orders & maintains supplies. EDUCATION High School Graduate or equivalent. EXPERIENCE Experience working with disabled population preferred. SPECIAL SKILLS Read and write English proficiently. Knowledge of proper body mechanics. Computer and phone skills. PHYSICAL DEMAND Busy atmosphere, exposure to noise, odors, and crowded space. Moderate stress attending to patient issues. Ability to kneel, lift, and stoop. Assists patients and pushes equipment. Sits at desk in front of computer. YNHHS Requisition ID 192305

Duties: Demonstrates the ability to perform clinical/technical/service/administrative tasks: - Assures that the delivery of patient care is consistent with the philosophy of Beth Israel Medical Group - Performs EKGs as ordered by the physician - Performs lab testing as ordered by the physician - Performs PFT as ordered by the physician - Performs audiometry as ordered by the physician - Admits patient to the exam room and takes vital signs, medical history, medication history and allergy history. Height and weight as indicated - Performs quality controls - Adheres to laboratory procedures as required by CLIA regulations - Ensures that the patient referrals are completed and forwarded appropriately - Documents appropriately any treatment - Documents any telephone contact with the patient - Documents in the lab accession log and outside medical testing log as per established procedure - Documents completed daily checks, i.e.: oxygen, emergency box, etc. as assigned - Adheres to universal precautions and OSHA Regulations - Maintains examination rooms and medical areas in a clean and orderly fashion - Stocks examination room with supplies - Checks supplies from vendors against packing slips as assigned - Puts supplies away as assigned - Maintains professionalism at all times - Ensures that patients and visitors are greeted promptly and courteously - Registers and transacts patients promptly and accurately using current computer system - Updates pertinent patient information, including medical insurance coverage and eligibility Ensures that all patients' names appear on daily ledger sheets - Schedules patient appointments - Retrieves and files medical reports/lab results - Maintains the patient waiting room and front desk area - Processes HMO referrals as requested by Physician, Practice Management, and patients -Communicates to Physician all patient emergencies - Answers telephones with name and Beth Israel Medical Group office location - Takes messages to ensure follow-up on all calls - Files and maintains file units - Balances ledger sheets and accounts for all monies received - Has accountability for all aspects of the cash box and the contents within. Notifies Office Administrator or Reimbursement/Front Office Coordinator when change is needed Communication/Relationships - Demonstrates a professional, courteous and respectful attitude in dealing with patients, staff, families and significant others. - Displays courtesy, tact and patience with all members of the hospital staff and extended community - Ensures that all patients and visitors receive personalized prompt attention and are treated with receptiveness, dignity and respect - Provides instructions to the patient upon discharge as per instructed by the physicians and signs the superbill as per discharge procedure - Notifies patients of test results via telephone following review and instruction by the physician. Documents sam Skills: able to adapt to a growing and changing environment Experiences and/or Skills Required or Desired Certification as a Medical Assistant or two (2) years relevant work experience preferred. Excellent phone manners, flexibility, knowledge of computer data entry and excellent interpersonal skills. Ability to handle diversified responsibility in fast-paced environment. Education: High school diploma or general education diploma (GED). Licenses/Certifications Required High School Diploma/GED. BLS certification. Certification as a Medical Assistant from an approved school or two years of experience working as a medical assistant Schedule Notes: 9a-5p Mon-Fri Required Skills: FRONT DESK,MEDICAL INSURANCE,LABORATORY,DATA ENTRY,PATIENT CARE,Additional Skills: PACKING,TELEPHONES,COMPUTER DATA ENTRY,OSHA,OFFICE ADMINISTRATOR,ADMINISTRATIVE TASKS,CLIA,Minimum Degree Required: Completed High School (Diploma or GED) Hours Per Day: 8.00 Hours Per Week: 40.

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. Responsible for assisting physicians/providers with patient care, rooming patients, and performing clerical, environmental, and organizational tasks. Responsible for appointment scheduling and chart management. Provides information to patients so they may fully utilize and benefit from the practice services. Conveys a positive image of the practice. EEO/AA/Disability/Veteran 1. Performs patient care responsibilities as assigned. Identifies self to patient/family and explains to patient/family the roles of each member of the care delivery team. Accompanies patients to the exam/procedure room. Prepares patients for visit. Typically includes vital signs, height, weight, blood pressure, EKG, specimen collection (where applicable), phlebotomy (where applicable), INR (where applicable), pulse oximetry, spirometry, etc. Documents medical and surgical history, family history, social history, problem list, and medications in EPIC. Performs screening per physician/provider guidelines. Assists physicians/providers with various procedures. Obtain pre-authorizations when necessary. Convey instructions to patients/family members/caregivers. Provides appropriate resource materials and referrals to patient/family as instructed by physician/provider. Maintains patient records effectively. Efficiently manages and routinely checks the EPIC in-basket. Answers and returns calls promptly and provides pertinent information., 2. Performs administrative responsibilities as assigned. Sends/receives patient medical records and abstracts new patient records into EPIC. Obtains lab/radiology reports, hospital notes, and referral information as requested. Completes forms/requisitions as needed. Cross-trained on front desk duties, including but not limited to greeting patients/visitors, answering calls, scheduling appointments, and maintaining/scanning patient medical records., 3. Performs environmental responsibilities as assigned. Sets up instruments and equipment according to department protocol. Applies principles of infection control. Cleans exam/procedures rooms, instruments, and equipment between patient visits to maintain infection control following established department policy. Cleans the sterilizer (when applicable) according to the scheduled maintenance program and maintains appropriate documentation. Orders, sorts, and stores supplies following established department policy., 4. Performs other related organizational duties as assigned. Maintains patient autonomy, confidentiality, and dignity. Ensures providers submit timely and accurate billing. Maintains knowledge of practice policy, HIPAA, current coding, OSHA regulations and CLIA regulations (where applicable). Provides prompt attention to urgent and non-urgent patient issues as evidenced by observation and feedback from staff. Quickly shares problems related to patients and/or staff with the supervisor. Work with the Care Coordinator for Patient Centered Medical Home initiatives. Attend and actively participate in staff meetings. Collaborate in the development and delivery of programs and activities for individuals, families and population groups that promote health and prevent disease. Collaborates in the development of and contributes to individual team and department quality improvement and evaluation activities. Advocate on behalf of vulnerable individuals and populations. Contribute to a work environment that fosters ongoing educational experiences for self, colleagues, healthcare professionals and members of the community. Collaborate in developing a work environment where continuous quality improvements in practice are pursued. Utilize appropriate methods for interacting effectively and professionally with persons of all ages and from diverse cultural, socioeconomic, educational, racial, and ethnic backgrounds, sexual orientations, lifestyles and physical abilities. Coordinate efforts to gain patient and family feedback regarding their experiences of healthcare (focus groups, surveys, and other means) and participate in interventions which address articulated needs., 5. May assist and/or perform chaperone duties for patient medical procedures as needed., 6. May perform other duties as required. EDUCATION High School diploma or equivalent required. Must meet one of the following requirements: graduation from an accredited medical assistant (MA) certificate program or Phlebotomy program, certification as a certified nursing assistant (CNA), emergency medical technician (EMT), or paramedic. Employees who join YNHHS through a merger or acquisition may satisfy educational requirements by demonstrating the appropriate combination of education, relevant experience, and current competencies. EXPERIENCE Minimum of one (1) year of experience as a medical assistant (MA), certified nursing assistant (CNA), emergency medical technician (EMT), ambulatory care associate (ACA), patient care associate/technician (PCA/PCT), paramedic, or phlebotomist required. New graduates from an accredited medical assistant certificate program, with less than one (1) year of experience, will be considered. LICENSURE Certification/registration (CCMA/CMA/AAMA/RMA) preferred. Certification in Basic Life Support (BLS) preferred. SPECIAL SKILLS Ability to follow directions effectively and consistently. Demonstrates a mature, compassionate, and caring attitude, with sensitivity to the diverse needs of the patient population. Flexible and cooperative, with the capacity to adapt to changing demands of the role. Utilizes appropriate communication techniques to meet position requirements and foster positive interactions.

Job Description Job Title: Client Service Representative Company: HUB Veterinary Group Location: Port Chester, NY Job Type: Full-time preferred, Part-Time considered, Saturdays required Are you a friendly and compassionate individual with excellent customer service skills? Do you have a love for animals and a desire to work in a dynamic new veterinary hospital? If so, we have an exciting opportunity for you! HUB Veterinary Group is a new, privately owned General Practice and Urgent Care animal hospital, and we are seeking dedicated client service representatives to join our team. Responsibilities: • Greet and welcome clients, both in person and over the phone, with a warm and friendly attitude., • Provide exceptional customer service by addressing clients' inquiries, scheduling appointments, and offering support., • Efficiently manage the front desk, including appointment scheduling, handling payments, and maintaining accurate records., • Maintain a clean and organized reception area, ensuring a comfortable and welcoming atmosphere for clients and their pets., • Assist veterinarians and technicians with administrative tasks, such as preparing patient records and organizing paperwork., • Demonstrate a strong understanding of (or a willingness to learn) veterinary services, including preventive care, vaccinations, and basic medical terminology., • Effectively communicate with clients, conveying information about services, pricing, and treatment options., • Handle client complaints or concerns professionally and promptly, utilizing conflict resolution skills to ensure client satisfaction., • Collaborate with the veterinary team to provide comprehensive care for animals and contribute to the overall success of the clinic., • Stay updated on current pet health-related topics and communicate important information to clients when necessary. Qualifications: • Previous experience in a customer service or receptionist role is required., • Previous experience in a veterinary setting is preferred., • Exceptional interpersonal skills with the ability to establish rapport with clients and colleagues., • Strong conflict resolution abilities to handle challenging situations and maintain a positive atmosphere., • Genuine love and compassion for animals, with an understanding of their basic needs and behaviors., • Excellent organizational skills, attention to detail, and ability to multitask in a fast-paced environment., • Proficient computer skills, • Prior knowledge of veterinary management software is a plus, • Strong verbal and written communication skills., • Flexibility to possibly work evenings, weekends, and occasional holidays, as required. Join our dedicated team and make a difference in the lives of animals and their owners! We offer a competitive salary, benefits package, and opportunities for professional growth. If you are a team player who is passionate about delivering exceptional client service, please submit your resume and a cover letter! We look forward to hearing from you! We kindly ask that applicants do not call or stop by the clinic regarding the status of their application. Our team is focused on patient care throughout the day and cannot accommodate drop-ins. If your application is selected to move forward, we will contact you directly. Thank you for your understanding and interest in joining HUB Veterinary Group! HUB Veterinary Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.