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Job Description Position Title: Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility – work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest® wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest® has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest®, is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest ®. LifeVest® is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest® patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time – before/after work, and on days off. Responsibilities: • Contact caregivers and family to schedule services, • Willingness to accept assignments which could include daytime, evenings, and/or weekends., • Travel to patient’s homes and health care facilities to provide services, • Train the patient and other caregivers of patient (if applicable) in the use of LifeVest®, • Program LifeVest® according to the prescribing physician’s orders, • Measure the patient and determine correct garment size, • Review with patient, and have patient sign, all necessary paperwork applicable to the service., • Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment, • Manage device and garment inventory, • Have 1 year patient care experience, • Patient experience must be in a paid professional environment (not family caregiver), • Patient experience must be documented on resume, • Completion of background check, • Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL, • Disclosure of personal NPI number (if applicable), • Valid driver’s license and car insurance and/or valid state ID, • Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order, • Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHR RuOTvKDvCN

Job Description Join Our Compassionate Team at Grace Healthcare Services Position: Weekend Liaison Southern Region, NJ Location: Hybrid Remote 4 ten hour shifts Friday-Monday About Grace Healthcare Services At Grace Healthcare Services, we believe hospice care is more than a service- it's a calling. Our team is built on compassion, dignity, and respect for our patients and their families during life's most tender moments. Founded by a group of dedicated hospice professionals, we are committed to providing the highest level of care to those we serve. If you're looking for a meaningful career where you can make a real impact, we invite you to join our team. We are committed to educating consumers and serving patients and families with the utmost dignity and grace. Role Overview: The Weekend Hospice Liaison serves as a vital connection between Grace Healthcare Services and patients, families, and referral sources during weekend hours. This role is responsible for facilitating timely hospice referrals, conducting patient and family consultations, and ensuring a smooth transition to hospice care. Key Responsibilities: • Coordinate with the admissions team to ensure timely evaluations and admissions., • Respond promptly to weekend hospice referrals from hospitals, skilled nursing facilities, and physician offices., • Meet with patients and families to explain hospice services, answer questions, and provide emotional support., • Gain access to patient H&P, and documentation, to aid in providing information to potential eligibility and communicate all findings to the interdisciplinary team (clearly providing as much information to Grace clinical team)., • Maintain strong relationships with weekend hospital staff, discharge planners, and RN case managers., • Meet and greet weekend staff in SNF, and hospitals as designated by leadership team; coordinate with Community Liaisons who covers designated accounts., • Collaborating with senior leadership to develop and implement effective sales strategies, as well as execute plans that are created by Community Liaison, • This is a support position to enhance Grace's presence during weekend hours; this candidate will work collaboratively with a team of Community Liaisons., • Maintain working knowledge of industry trends, product knowledge, sales techniques, changes in hospice regulations, best practices and competitor activities., • Attend training, conferences, industry events to network, enhance organization visibility., • Represent Grace Health in a professional and compassionate manner., • Ensure all sales, business development and marketing activities are compliant with regulations and ethical guidelines., • Accurately document all referral and patient interactions in the CRM., • Communicate clearly and effectively with on-call staff, ensuring the needs of our patients are being met., • Maintain EPIC, and all intake systems., • Maintain HIPAA, STARK, and other health care rules and regulations., • Meet/exceed all KPI and performance expectations for this role as set by the VP of Business Development Marketing and Director of Sales., • Maintain a focus on a people-first mentality and promote that culture throughout the training and development programs., • Adhere to the practice of confidentiality with regard to patients, staff, customers and all aspects of the organization., • Ensure that Grace Healthcare Services best practices are incorporated into all job activities/ responsibilities., • Relevant experience required., • Minimum 5 years' experience in hospice/healthcare, with a solid background in business development, training, designing educational curriculum, and strong leadership/management skills required., • Strong understanding of hospice/healthcare industry including hospice philosophy, operational guidelines & best practices, as well as BD compliance requirements., • Excellent communication, presentation, and interpersonal skills., • Strong analytical and problem-solving skills., • Ability to commute within the state of NJ, and other states as applicable.