Trabajos hotel customer service en Estados Unidos

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Drawing on the creative heritage of SoHo, ModernHaus is a place where art, community, and innovation come together in an unforgettable urban setting. For travelers craving fresh air and plenty of room to spread out, ModernHaus SoHo boasts 11,000 square feet of outdoor space— providing a rare resort experience in the heart of New York City. Take in rooftop views from the pool deck, relax amid lush vegetation on an outdoor lounge, or dine en plein air at the Veranda restaurant, which occupies a fully retractable glass greenhouse. Overview: The Director of Engineering is responsible for all administrative, financial and operating aspects of the hotel as they directly relate to the engineering division. He/she is responsible for the safe and profitable operation of the hotel. Responsibilities: • Supervise and train all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures and Loss Prevention Standards., • Create, approve and post all Engineering staff schedules according to Highgate Hotel standards., • Create and adhere to annual budget for department., • Develop financial forecasts and actively participate in monthly profit/loss review meetings., • Develop and implement plans to maintain property, equipment, grounds and other assets in an acceptable state of repair., • Ensure the hotel is in compliance with all local, state and federal laws., • Create and implement a preventative maintenance program for all hotel equipment., • Ensure that all emergency and life safety equipment and systems are inspected, tested and certified per Highgate Hotel standards., • Ensure that room maintenance requests are handled in a prompt and courteous manner., • Follow up on all alarms immediately to determine the exact location and cause. Determine emergency status and report findings to Front Desk. Take immediate action as necessary., • Assist as necessary with special projects and renovations., • Actively participate in energy conservation programs., • Review all guest and meeting planner comment cards to ensure problems are identified and corrected in a timely manner., • Ensure compliance with the Americans Disabilities Act (ADA)., • Administer all vendor contracts controlled by the engineering department., • Support and participate in all Highgate Hotel programs., • Lead and participate in Highgate Hotel Safety Committee. Qualifications:, • At least 5 years of progressive facilities management experience in a hotel or a related field; or a 4-year college degree and at least 1 year of related management experience; or a 2-year college degree and 3 or more years of related management experience., • High school diploma or equivalent required., • Stationary Engineer’s license if required by local code., • HVAC, electrical, plumbing, boiler operations and general maintenance skills required., • Long hours sometimes required., • Heavy work – Exerting up to 100 pounds of force occasionally, and /or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects., • Travel related to company business sometimes required., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on [insert date] and will remain open for at least 75 days.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Park Lane New York, situated on Billionaires’ Row – home to the world’s most coveted addresses on Central Park South – has been completely reimagined as a departure from its neighbors and serves as a unique and inclusive retreat within walking distance of the city’s cultural hubs including Lincoln Center, Carnegie Hall, 5th Avenue shopping, and the Museum of Modern Art. The 47-story property features 610 rooms – nearly half of which provide sweeping park-facing views – and 11,000 square feet of reimagined indoor and outdoor event space. A fitness center perched on the fifth floor offers state-of-the-art equipment and its own separate outdoor terrace. The reimagined hotel features three new food & beverage venues throughout the hotel including an 80-seat lobby bar with an outdoor promenade, an intimate restaurant on the hotel’s second floor, and CentralPark South’s only rooftop lounge atop the hotel. Perched on the 47th floor, the cocktail bar will treat guests to a one-of-a-kind experience against the backdrop of Manhattan's sprawling skyline and park. Overview: The Catering Sales Manager is responsible for soliciting new catering accounts, entertaining and sustaining relationships with existing accounts to meet and/or exceed revenue goals. He/she must have a strong knowledge of weddings and understand the importance of prospecting in creating new sales opportunities for the hotel. He/she is also responsible to coordinate and service client functions to ensure customer satisfaction while maintaining profitable operations and high quality products and service levels. Candidates must be comfortable in problem solving with client relationships and event management. Responsibilities: • Keep immediate supervisor fully informed of all problems or matters requiring his/her attention., • Prepare and submit required reports in a timely manner., • Follow up on all turnovers within 24 hours via telephone and within 3 days with written correspondence., • Know meeting room setups and capabilities., • Know sleeping room configurations and types., • Respond to Catering inquires immediately., • Use the Partnership Agreement to meet client needs., • Have comprehensive knowledge of all operational departments within the hotel; guest services, reservations, housekeeping, audio visual, switchboard, accounting, restaurants, bars, and engineering., • Interact with outside planners, vendors for event setup., • Maintain pricing integrity and propose upscale menus for clients., • Manage existing accounts and follow up with client re-solicitation to capture future business., • Work with other F&B managers and keep them informed of F&B issues as they arise., • Manage the function diary and adjust space in order to ensure maximum potential revenue., • Be visible on the floor and assist staff as needed during functions., • Be involved in and/or conduct departmental and hotel training (One-to-One Training, etc.), • Plan and execute holiday and special events in conjunction with the Director of Catering., • Use feedback from client evaluations to improve service and quality., • Participate in required M.O.D. program as scheduled. Qualifications:, • At least 4 years of progressive experience in a hotel or a related field; or a 2year college degree and 3 or more years of related experience; or a 4year college degree and at least 2 year of related experience., • Must be proficient in Windows, Company approved spreadsheets and word processing., • Proficiency in Delphi preferred., • Flexible and long hours sometimes required., • Medium work Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on September 28,2026 and will remain open for at least 75 days.

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: Residence Inn Saddle River 7 Boroline RdSaddle River, NJ 07458 Overview: The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities: • Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards., • Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable)., • Answer guest inquires about hotel services, facilities and hours of operation in a timely manner., • Ensure logging and delivery of packages, mail and messages to guests and meeting rooms., • Review Front Office log and Trace File daily., • Answer inquires from guests regarding restaurants, transportation, entertainment, etc., • Follow all cash handling and credit policies., • Be aware of all rates, packages and special promotions as listed in the Red Book., • Be familiar with all in-house groups., • Be aware of closed out and restricted dates., • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario., • Be familiar with hospitality terminology., • Have knowledge of emergency procedures and assist as needed., • Handle check-ins and checkouts in a friendly, efficient and courteous manner., • Use proper two-way radio etiquette at all times when communicating with other employees., • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system., • Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner., • Be able to complete a bucket check, room rate verification report, and housekeeping report., • Balance and prepare individual paperwork for closing of shift according to hotel standards., • Maintain and market promotions and guest programs., • Maintain a clean work area., • Assist guests with safe deposit boxes. Qualifications:, • College course work in related field helpful., • Experience in a hotel or a related field preferred., • High School diploma or equivalent required., • Computer experience required., • Customer Services experience preferred., • Flexible and long hours sometimes required., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Ability to stand during entire shift., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to cross-train in other hotel related areas., • Must be able to maintain confidentiality of information., • Must be able to show initiative, including anticipating guest or operational needs., • Perform other duties as requested by management. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on 9/24/2026 and will remain open for at least 75 days.

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. _ Location: The New Yorker Hotel continues to thrive, attracting visitors from all over the world, including those right here in NYC. With the Jacob Javits Covention Center and Hudson Yards just minutes away, and the revitalized West Side of Manhattan becoming increasingly desirable, we’re confident that our hotel will enjoy continued success well into the future. And we invite you to experience it with us! Overview: The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Responsibilities: • Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards., • Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable)., • Answer guest inquires about hotel services, facilities and hours of operation in a timely manner., • Ensure logging and delivery of packages, mail and messages to guests and meeting rooms., • Review Front Office log and Trace File daily., • Answer inquires from guests regarding restaurants, transportation, entertainment, etc., • Follow all cash handling and credit policies., • Be aware of all rates, packages and special promotions as listed in the Red Book., • Be familiar with all in-house groups., • Be aware of closed out and restricted dates., • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario., • Be familiar with hospitality terminology., • Have knowledge of emergency procedures and assist as needed., • Handle check-ins and checkouts in a friendly, efficient and courteous manner., • Use proper two-way radio etiquette at all times when communicating with other employees., • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system., • Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner., • Be able to complete a bucket check, room rate verification report, and housekeeping report., • Balance and prepare individual paperwork for closing of shift according to hotel standards., • Maintain and market promotions and guest programs., • Maintain a clean work area., • Assist guests with safe deposit boxes. Qualifications:, • College course work in related field helpful., • Experience in a hotel or a related field preferred., • High School diploma or equivalent required., • Computer experience and OPERA and/or CLOUD experience required., • Customer Services experience preferred., • Flexible and long hours sometimes required., • Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects., • Ability to stand during entire shift., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to cross-train in other hotel related areas., • Must be able to maintain confidentiality of information., • Must be able to show initiative, including anticipating guest or operational needs., • Perform other duties as requested by management. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on September 17, 2026 and will remain open for at least 75 days.

Compensation Type: Yearly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com. Location: The New Yorker Hotel continues to thrive, attracting visitors from all over the world, including those right here in NYC. With the Jacob Javits Covention Center and Hudson Yards just minutes away, and the revitalized West Side of Manhattan becoming increasingly desirable, we’re confident that our hotel will enjoy continued success well into the future. And we invite you to experience it with us! Overview: The Senior PM-Overnight Front Office Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services/Transportation in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. Responsibilities: • Respond to all guests’ requests, problems, complaints and/or accidents presented at the Front Desk or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction., • Motivate, coach, counsel and discipline all Guest Services personnel according to Highgate Hotel S.O.P.'s., • Carry a cell phone at all times., • Prepare and conduct all Guest Services interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s., • Develop employee morale and ensure training of Guest Services personnel., • Maximize room revenue and occupancy by reviewing status daily. Analyze rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily, i.e. flash report, allowances, etc., • Attend daily and monthly Rooms Merchandizing meetings., • Participate in required M.O.D. program as scheduled, • Review Guest Services staff's worked hours for payroll compilation and submit to Accounting on a timely basis, • Prepare employee Schedule according to business forecast, payroll budget guidelines and productivity requirements., • Ensure that no-show revenue is maximized through consistent and accurate billing., • Maintain Highgate Hotel S.O.P.'s regarding Purchase Orders, vouchering of invoices and checkbook accounting., • Ensure that Wage Progress, Productivity and the Ten Day Forecast are completed on a timely basis according to Highgate Hotel S.O.P.'s., • Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments., • Work closely with Accounting on follow-up items, i.e., returned checks, rejected credit cards, employee discrepancies, etc., • Operate all aspects of the Front Office computer system, including software maintenance, report generation and analysis, and simple programming., • Monitor proper operation of the P.B.X. console and ensure that employees maintain Highgate Hotel S.O.P.'s in its use., • Ensure staff greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel S.O.P.'s., • Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms., • Ensure sign off of all Service Standards by Position for Guest Services staff., • Assist in preparation of revenue and occupancy forecasting., • Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner., • Must maintain constant communication with Housekeeping, Reservations and the Credit Manager.., • Coordinate all aspects of the ongoing implementation of the Highgate Hotel philosophy of service., • Ensure correct and accurate cash handling at the Front Desk., • Follow and enforce all Highgate Hotel credit policies., • Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and other employees., • Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards., • Establish and maintain key control system., • Ensure participation within department for monthly Highgate Hotel team meeting., • Focus the Guest Services Department on their role in contributing to the Guest Service and audit scores., • Monitor all V.I.P.'s, special guests and requests., • Maintain required pars of all front office and stationary supplies., • Review daily Front Office work and activity reports generated by Night Audit., • Review Front Office log book and Guest Request log on a daily basis. Qualifications:, • At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience., • Supervisory experience required., • The ability to demonstrate exceptional Customer Service Skills., • Must be proficient in Windows and Microsoft Office., • Able to work long hours as sometimes required., • Maintain a warm and friendly demeanor at all times., • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner., • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests., • Must be able to multitask and prioritize departmental functions to meet deadlines., • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner., • Attend all hotel required meetings and trainings., • Participate in M.O.D. coverage as required., • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming, which include wearing nametags., • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations., • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions., • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary., • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives., • Must be able to maintain confidentiality of information., • Perform other duties as requested by management. Benefits: We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future. • Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance 401(k) Retirement Plan with employer matching contributions • Paid holidays, • Paid vacation, • Paid sick leave (provided in accordance with applicable law), • Employee assistance program (EAP), • Educational opportunities / Tuition reimbursement, • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law For Employees Based in Washington: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, • Up to 20 days of paid vacation per year, based on classification and length of service, • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: • 8 paid holidays per year, • Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO., • Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable. **The above-referenced benefits do not apply to part-time positions Posting Date: This job opening was posted on September 21, 2026 and will remain open for at least 75 days.

Job Description Seeking passionate people persons to join our team as Bartenders. If you thrive in a fast-paced environment and love to brighten someone’s day by providing an outstanding guest experience, we want to hear from you. Requirements: • Mix traditional and creative cocktails, • Process payment from customers, • Clean glasses and bar utensils, • Make suggestions based on customer tastes and preferences, • Record and balance cash receipts and prepare cash deposits, • Open and maintain tabs throughout their shift, • Build a rapport with regular customers to create a positive atmosphere, • Knowledge of applicable laws and regulations, • Knowledge of mixology for traditional and creative cocktails, • Understanding of unique and complementary flavor pairings, • Impeccable customer service and social perceptiveness, • Ability to evaluate customer satisfaction and responsiveness, • Ability to enforce company policies regarding the consumption of alcohol, • Accountability in maintaining inventory and processing payments Physical ability to stand and walk for long periods of time, • Most be able to work the evenings and weekends How to Succeed: • “Wow” guests by anticipating their needs and going the extra mile, • Take pride in setting up and executing events flawlessly, • Collaborate with fellow team members and other hotel departments to promote a positive work environment, • Follow instructions quickly and carefully, • Exhibit a professional demeanor and appearance, • Help ensure adherence to all policies and procedures, • Be willing to accept constructive feedback and use it as a tool for growth, • Always aim for exceptional guest service and satisfaction, • Must be able to stand for long periods of time (5 hours or more per day)

Job Description Overview Valet Attendants at Luxury Hotel Location: The MC Hotel, 690 Bloomfield Ave, Montclair,NJ 07042 Pay: $15.49 plus TIP$$!! Job Type: Full-time and Part-time Shift: 3PM - 11PM Opportunity for Overtime (for Full Time Employees) Full and Part-time Opportunities; Full Company Benefits (if FT) You will be the first and last impression with our client’s customers. Providing a warm welcome, and delivering memorably excellent service, you will drive our company to new horizons. Propark Mobility is currently hiring Valet Attendants for full-time and part-time opportunities to start immediately. What we're looking for:* • Always cheerfully greet guests and sincerely thank them upon exit., • Park and retrieving guest vehicles in a safe and timely manner., • Explain the parking rates and provide instructions for guests to retrieve their self-park vehicles., • Help the business by inspecting each vehicle before taking possession and following company guidelines., • Impress us all by maintaining the company uniform appearance, cheerfully greeting and thanking guests, resolving issues, and by being an all-around pleasure to be with., • Be outside and active most of your day, standing walking, and sometimes helping with items weighing up to 50lbs., • And you may be asked by local management to complete small cleaning or maintenance tasks or other special projects. What's in it for you? • We promote from within - park your career here!, • Free Parking!, • Flexible scheduling; paid Holidays and Wellness., • Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and each household family member., • (FT Employees) Paid vacation and an extra day-off on your birthday!!, • (FT Employees) Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k!, • The Company offers seven (7) paid holidays even though the nature of our business requires that our locations stay open. The seven (7) holidays include: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, Birthday (Floating Holiday) Any positions offered that are PT, PT Seasonal, FT Seasonal, or OC are not eligible for health insurance benefits.*, • Wellness is provided according to city or state mandates, • For more information: https://www.propark.com/careers/ Must haves: • You are at least 18 years old., • You have a valid driver's license and have been driving for at least 2 years., • Energetic, outgoing and can stand, run, and carry items, up to 50lbs, if needed., • Great communicator in both written and spoken language, with a friendly, professional approach to everyone you meet., • Thrive in a fast-paced environment, and can help resolve customer issues in a positive and helpful way. Good to haves: • Valet parking: 1 year+, • Customer service: 1 year+ *This list is not all-inclusive. The full job description will be provided at your interview. **Free parking while working at your assigned Propark location(s). Propark is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. Qualified applicants with arrest and conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance. Please go to the Propark corporate careers portal to view our CPRA Applicant Notice and Privacy Policy for the state of CA. This policy will also be emailed to you upon receipt of your application. Please go to the Propark corporate careers portal to view our Notice of E-Verify Participation - Propark Mobility participates in E-Verify. Following acceptance of your offer, we may verify your employment eligibility through the federal E-Verify program. Notice of E-Verify Participation

Answer inquiries about hotel services, nearby dining, shopping, and entertainment options. Required Experience, Education, and Skills:Previous experience in a hotel front desk or guest service role preferred. Strong customer service and communication skills to interact effectively with guests and st

Front Desk Guest Service AgentJoin our dynamic hospitality team at Indigo Hotel, as a Guest Service Agent, where your friendly demeanor and commitment to excellence will create memorable experiences for our guests.We are seeking a motivated and professional individual to provide exceptional customer

Courteously and efficiently provide information for guest and visitor inquiries; coordinate all guest requests for special arrangement of services; inform guests of hotel services, features and room amenities. Qualifications:• Customer service and cash handling experience is required• Must have

Job Description Hotel Security Officer - NJ About Us: United Security delivers integrated security solutions for high-profile businesses, properties, and events. With nearly 100 years of experience, we’ve built a reputation as one of the most trusted and established security providers in the country. Our team takes pride in professionalism, reliability, and protecting what matters most to our clients. Security Officer Summary: We’re seeking motivated individuals who want more than a temporary role, people that are interested in developing a long-term career in the security field. We currently have a full time, overnight role available. At United Security, we believe in promoting from within and supporting those who want to grow with us. Security Officer Job Responsibilities: • Provide a welcoming environment and provide needed services for guests, • Patrol guest areas for suspicious activities and unauthorized people, • Communicate effectively with guests while maintaining excellent hospitality and interpersonal skills, • Perform a variety of security checks and follow post orders as directed by the establishment, • Investigate incidents and create reports by recording observations, occurrences, and surveillance activities, • Have a professional appearance and demeanor, • Other responsibilities may apply Security Officer Requirements: • NJ SORA License, • Willingness to submit to a background check, • Prior Customer Service and Hospitality experience, • Availability for overnights on Sunday, Monday, Friday and Saturday, • Clean and professional appearance, • Open availability to work preferred, • Ability to stand up and walk for 8 hours Security Officer Preferred Qualifications: • Security experience, • Ex-law enforcement, • Military service Suitable candidates will be contacted to come to our office for in-person interviews. United Service Companies is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Our commitment extends beyond preventing discrimination and harassment; it’s about creating an environment where diverse backgrounds and perspectives are valued. We believe in the power of our people, the ideas they bring, and what we can accomplish together. Consistent with the Americans with Disabilities Act (ADA), all state & federal requirements, it is the policy of United Service Companies to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. United Service Companies also provides reasonable accommodations as required under the Pregnant Workers Fairness Act (PWFA) for limitations related to pregnancy, childbirth, or related medical conditions. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruitment Team 813-425-1985. Wednesday, Thursday, Friday, Saturday and Sunday 11pm-7:30AM

Job Description Job DescriptionUnited Security Services, Inc. is a fast growing company with many opportunities for growth and advancement. We are security professionals with hospitality-focused training. Once on board, security personnel deliver essential customer service, exercise knowledge in problem solving and use their exceptional service skills. We are proud of our employees and only hire people who care about our clients and about the businesses and facilities in which they serve. From security officers to security management, United States Security Service employees thrive on providing exceptional service.We seek to employ qualified security professionals for a high profile hotel, located in a Midtown Manhattan location.RequirementsA valid New York State Security Guard licenseAll Security training must be up to dateHigh School Diploma or GED preferredFlexible availability to workF03 COF Fireguard LicenseCPR Certified1 Year of verifiable security experiencePrior hotel security preferred, but not requiredMust be able to stand, patrol, and work outdoors if necessaryStrong Computer skills (Typing, Internet, MS Office)Ability to pass a drug screeningResponsibilitiesProvide a safe and welcoming environment for guests and fellow hotel personnelPatrol guest areas for unusual, dangerous, or illegal activity and unauthorized individualsRespond to Medical Emergencies, provide basic first aid to injured colleagues and guestsMaintaining exceptional communication, hospitality, and interpersonal skillsComplete security checks and follow post orders as directed by the hotelReport necessary incidents and occurrences during each scheduled shiftKeep a log with hourly entriesConduct employee bag checksAccess control of all contractors coming in to the propertyUphold a professional appearance and demeanorBenefits include paid time off, medical, 401K, employee recognition programs, and weekly pay.NY License No. 11000186816

Job Description General Summary The Doorperson serves as the first point of contact for residents and visitors, ensuring a welcoming environment while maintaining security and access control. The role involves greeting guests, monitoring entrances, assisting with deliveries, handling packages, and providing information or directions as needed. Essential Job Functions/Responsibilities: • Greet residents, guests, customers, and visitors professionally with a smile., • Constantly provide good customer service., • Monitor building entrances and exits to maintain security., • Provide information about the property, services, and amenities., • Verify visitor identities and authorize access when required., • Receive, log, and distribute packages and deliveries with a smile., • Answer phone calls, emails, and inquiries promptly., • Maintain accurate records of visitors and vendors., • Provide directions, information, and assistance to visitors., • Respond to resident or guest requests and inquiries., • Observe and report suspicious activity, safety hazards, or maintenance issues., • Maintain a clean and orderly entrance area., • Ensure the lobby and desk areas remain clean and presentable. Qualifications: • 1–2 years of customer service, hospitality, hotel, luxury residential, or concierge experience preferred., • Ability to work flexible schedules, including evenings, weekends, and holidays., • Ability to stand or sit for extended periods., • Ability to lift and transport packages up to 40 lbs., • Basic computer proficiency (Microsoft Office, Outlook, visitor management, package management, and property management software)., • Ability to maintain confidentiality and protect resident privacy. Skills: • Delivers a warm, welcoming experience for residents and guests., • Builds positive relationships through professionalism and courtesy., • Handles difficult situations with empathy and composure., • Excellent verbal and written communication., • Active listening skills., • Ability to communicate clearly with residents, guests, vendors, and team members., • Strong attention to detail., • Ability to multitask and prioritize., • Maintains accurate logs and records., • Comfortable learning and using multiple software platforms. Physical Requirements: Successful candidate complete the background check, drug screening and physical testing This position has significant physical requirements including: • Constant need to be on feet., • Walking, • Have constant need to perform the following physical activities:, • Bend, • Stoop, • Squat, • Kneel, • Climb Stairs Routine duties require access to all levels., • Push or Pull Move equipment, appliances, open and close doors, etc., • Reach Above Shoulder to deliver packages., • Grasp/Grip/Turning Door handles, • Finger Dexterity sort through mail and type, • Hand coordination, • Lifting/carrying (supplies, packages, etc.):, • Over 150 lbs. Rare need, • 75 - 150 lbs. Occasional need, • 25 - 75 lbs. Frequent need, • 1 - 25 lbs. Constant need

Job Description United Security Services, Inc. is a nationwide fast growing company with many opportunities for growth and advancement at our New York region. We are security professionals with rewarding careers that provide hospitality-focused training to give sense of purpose. Once on board we offer medical, dental, visual, and PTO benefits 30 days after working on a full-time basis, employee discount perks, and so much more. Be the STAR to deliver essential customer service, exercise knowledge in problem solving and use their exceptional service skills. We are proud of our employees and seek to hire people who care about our clients and about the businesses and facilities in which they serve. We are currently in search of Fire Life Safety Directors with Luxury Hotel experience; Are You That STAR?! Job Responsibilities • Monitor guest areas for unauthorized people, suspicious activity and/or any discrepancies., • Remain attentive to any abnormalities, all of which include any form of safety hazards, and emergency cases. Emergency response (i.e. fire, police, ambulance work force) should be reached in the event of any irregularities., • Direct and assist in emergency procedures, ensuring that the fire safety plan is executed accordingly., • Assure that all fire and safety systems, including fire alarms and smoke detectors are functioning; report any defective systems as needed., • Guarantee that information is neatly and appropriately recorded into to all log books in accordance with NYC Fire Code., • Ensure that Security Guards are present for their scheduled shifts and located at their designated post, • Ensure Security Guards are in full uniform, comply with post orders, and company policy., • Assist with any needs or requests hotel guests may have., • Maintain a hospitable and safe environment for all guests and hotel personnel., • Communicate with regional management and property manager. Requirements • High School Diploma or equivalent., • A valid New York State Security Guard License., • Minimum 2 year experience as Fire Life Safety Director required., • Valid Z89/F89 Fire and Life Safety Director COF., • All NY State required Security annual training certificates must be up to date., • Verifiable prior Security Supervisory experience preferred., • Previous hotel experience preferred., • Basic Computer knowledge (E-Mail, MS Office, Internet)., • Must submit and pass a drug screening., • Flexible availability preferred. EOE/Minorities/Females/Vet/Disability* United Security Services, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce. United Security Services, Inc. is committed to providing exceptional services and solutions to our clients and need your extraordinary work ethic to do so!

Job DescriptionNew York City Part-Time | Event-Based & Ongoing Opportunities Violet Valet is seeking polished, outgoing, and dependable Restroom Greeters / Hospitality Attendants to join our growing New York City hospitality team. With more than 20 years of industry experience, Violet Valet provides professional guest services for hotels, corporate events, luxury venues, nightlife establishments, private events, and large-scale productions throughout New York City. This position is ideal for someone who enjoys interacting with people, takes pride in creating an excellent guest experience, and understands that exceptional hospitality is often found in the smallest details. POSITION OVERVIEW As a Restroom Greeter, you will serve as a welcoming and professional presence for guests while helping ensure the restroom area remains organized, presentable, properly supplied, and operating according to venue standards. You are not simply stationed at a restroom—you are part of the overall guest experience and are expected to represent both Violet Valet and our venue partners professionally. RESPONSIBILITIES Responsibilities may include: • Warmly greeting and acknowledging guests, • Providing courteous and professional guest assistance, • Maintaining a polished and welcoming restroom environment, • Monitoring restroom conditions throughout the shift, • Checking that essential restroom supplies remain stocked, • Promptly notifying the appropriate venue staff when supplies, maintenance, or additional attention is needed, • Helping maintain orderly guest flow during high-volume periods, • Keeping the attendant station neat, organized, and professional, • Following all Violet Valet and venue-specific procedures, • Communicating professionally with guests, managers, security, housekeeping, and other venue personnel, • Remaining attentive and present at the assigned station throughout the shiftWHO WE’RE LOOKING FOR Successful candidates should be: • Professional and well-presented, • Friendly, welcoming, and comfortable speaking with guests, • Dependable and punctual, • Observant and attentive to detail, • Comfortable standing for extended periods, • Able to remain professional in busy nightlife and event environments, • Able to follow instructions and venue-specific procedures, • Comfortable working independently while remaining part of a larger hospitality team, • Available for evening, weekend, holiday, and late-night shifts when requiredPrevious hospitality, hotel, nightlife, restaurant, event, concierge, customer-service, or guest-service experience is preferred but not required for candidates with the right professionalism and attitude. SCHEDULING Violet Valet services multiple venues and events throughout New York City. Opportunities may include: • Regular weekly venue assignments, • Private events, • Corporate events, • Luxury hospitality venues, • Nightlife establishments, • Special events and large-scale productionsSchedules vary based on venue and client needs, and some positions may include late-night hours. GROW WITH VIOLET VALET We are looking for more than people who can simply fill a shift. We want dependable team members who take pride in hospitality and want opportunities to grow with our company. Employees who consistently demonstrate excellent attendance, professionalism, communication, guest service, and leadership may be considered for additional assignments and future Team Lead or Management opportunities. For the right candidate, this position can be an entry point into a much larger opportunity within Violet Valet’s growing hospitality operation. APPLY TODAY If you are personable, professional, dependable, and understand the importance of making every guest feel welcomed, we would like to hear from you. Join Violet Valet and become part of a hospitality team serving venues and events throughout New York City.

Sous Chef Job Reference Number: 41594 Employment Type: Full-Time, Onsite Segment: Dining & Events Brand: Constellation New York, NY We are looking to add a skilled, experienced sous chef to our Constellation Culinary team in New York,NY. As a sous chef with CCG, you will have the opportunity to teach others about your craft as you supervise and participate in the preparation and managment of a culinary department in a professional dining setting. This is a Monday-Friday setting. • Develop menus in accordance with consumer tastes, nutritional needs, ease of preparation and established procedures and budgetary constraints; participate in other menu planning activities to include the determination of purchasing specifications, product and recipe testing and menu development., • Maintain proper production, safety and sanitation standards., • Direct and participate in the daily preparation of standard and gourmet food items., • Evaluate the quality of raw food and ensure the quality of the finished products., • Inspection of assigned units to observe quality of food preparation and service; food appearance; and cleanliness and sanitation of production and service areas, equipment and employee appearance., • Implement culinary production for special events, monotony breakers, and catered functions., • Supervise and participate in the preparation and display of menu items for special functions., • Maintain proper inventory controls for food, supplies, and equipment. Interview, select, train and evaluate supervisory and support staff., • Control revenue and expenses to ensure financial goals., • Ensure the highest level of customer service., • Other duties as assigned. Must-haves: • Demonstrated institutional, hotel, or restaurant culinary skills to include large quantity production., • Must have 3- 5 years of culinary management experience., • Strong leadership, oral and written communication skills are required., • A proven track record of successfully controlling costs and managing annual budgets. Nice-to-haves: • Bachelor's degree in institutional management, nutrition, dietetics, or hotel and restaurant management, certification by a recognized culinary institution or an equivalent combination of education and experience is necessary. Up to $95,000 • Medical (FT Employees), • Dental, • Vision, • Voluntary UNUM offering for Accident, Critical Illness and Hospital Indemnity, • Discount Program, • Commuter Benefits (Parking and Transit), • EAP, • 401k, • Sick Time, • Holiday Pay (9 paid holidays), • Tuition Reimbursement (FT Employees), • Paid Time Off About Constellation: From retail spaces to office buildings, Constellation provides high-quality business dining and catering experiences all over the United States. Constellation takes pride in building every meal around its goal of fostering connections through food and hospitality. About Elior North America: Elior North America is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are committed to diversity and encourage applications from people of all backgrounds and abilities. We take pride in supporting the development of our employees and their skills at all levels and in fostering an environment of growth. At Elior North America, we are committed to offering growth and advancement opportunities for all of our employees. The valuable skills and experience you’ve gained with Elior will propel you further in your career, whether with our corporate office or one of our brand segments. Disclaimer: This job description can be revised by management as needed.

Are you passionate about providing exceptional customer experiences in a luxury setting? Firmdale Hotels invites you to become a key player in our highly successful team at the Warren Street Hotel, where elegance meets outstanding service. Firmdale Hotels is a collection of award-winning, luxury bou

We value work-life balance, diversity, and a commitment to providing the best customer service and quality accommodations in every market we serve. Strong knowledge of food safety and sanitation standards. Hotel Line CookThis is a great opportunity to bring your culinary skills to one of North Ameri

Job DescriptionJOIN US... Upstairs, our clubhouse is dedicated to Intelligent Leisure, with three floors of dining, cultural programming, and spaces for our members to spend their free time intentionally and well. From our traditional sit-down restaurant to the vinyl listening room, there's a little something special for every personality. Down at Bedrock, the club's fitness and wellness destination, we've cultivated a hub of Physical Culture–two levels of premium gym facilities, aquatics, spa, and recovery experiences. Together, Moss and Bedrock create a holistic environment where members can move, restore, and connect in a refined, community-focused setting. GENERAL OVERVIEW Moss New York is a private members club in Midtown Manhattan dedicated to intelligent leisure and physical culture, blending cultural programming, social connection, and well-being across five floors. Within Moss, Bedrock serves as the club's state-of-the-art fitness and wellness destination, offering premium gym facilities, aquatics, spa, and recovery experiences. We are seeking a talented and experienced Licensed Barber, Hairstylist & Makeup Artist to join the Bedrock Spa team. The ideal candidate is passionate about delivering exceptional grooming, hairstyling, and beauty services in a luxury hospitality environment. This role requires technical excellence, attention to detail, and a commitment to creating personalized experiences that help members look and feel their best. CLASSIFICATION This role is classified as an independent contractor. As a contractor, you acknowledge and agree that you are engaged as an independent contractor and not as an employee, agent, partner, or joint venture of Moss New York or it's affiliates. As an independent contractor, the contractor shall be solely responsible for all federal, state, and local taxes, including income tax, self-employment tax, and any other taxes, fees, or assessments arising from the compensation received under this agreement. The company will not withhold or remit any taxes on the contractor's behalf. The Contractor understands to comply with all applicable tax filing and payment obligations. Independent contractors will be compensated on a Net 15 basis upon submission of an invoice to the business, along with a valid Form W-9 (including either a Social Security Number or Business EIN). All independent contractors are required to maintain appropriate insurance coverage. A current Certificate of Insurance must be provided and approved prior to performing services or being granted access to club facilities. EMPLOYEE BENEFITS The Contractor understands that they are not entitled to employee benefits provided by the Company, including but not limited to health insurance, retirement plans, paid time off, or unemployment insurance. KEY RESPONSIBILITIES • Provide professional barbering services including precision haircuts, fades, beard trims, hot towel shaves, and grooming treatments., • Perform hairstyling services including haircuts, blowouts, styling, and special occasion hair for all hair types and textures., • Deliver professional makeup application services for daytime, evening, special events, photography, and member requests., • Conduct thorough consultations to understand each member's preferences, lifestyle, and desired results while identifying any contraindications., • Recommend appropriate hair, grooming, skincare, and cosmetic products to support ongoing maintenance and home care., • Maintain all tools, equipment, and workstations in accordance with New York State sanitation regulations and Moss cleanliness standards., • Provide exceptional, personalized service while maintaining professionalism, discretion, and member confidentiality., • Ensure treatment and styling areas remain clean, organized, and reflective of Moss and Bedrock's luxury aesthetic., • Collaborate with fellow wellness and spa practitioners to deliver integrated member experiences and support club programming., • Participate in ongoing education, team meetings, product training, and professional development to remain current on industry trends and Moss service standards. QUALIFICATIONS • Current New York State Barber License and/or Cosmetology License required., • Makeup artistry certification or equivalent professional experience preferred., • Minimum of 2+ years of experience in a luxury salon, spa, hotel, private club, or hospitality environment preferred., • Demonstrated proficiency in barbering, haircutting, styling, grooming, and professional makeup application., • Experience working with diverse hair textures, skin tones, and client preferences., • Strong knowledge of sanitation, infection control, and health and safety standards., • Outstanding interpersonal and customer service skills with a polished, professional demeanor., • Ability to work independently while contributing to a collaborative team environment., • Flexible schedule, including evenings, weekends, and special events., • CPR/AED certification preferred. COMPENSATION The hourly wage for this position is $20.00 per hour, with the eligibility for commission of 50% on all treatment sessions conducted and additional 18% gratuity for services. This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the company. OPPORTUNITIES FOR ALL: Moss is proud to be an equal opportunity workplace that seeks to recruit, develop, and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

Hotel Reservation AssistantJoin our team and assist clients with booking and managing hotel reservations.You'll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process—all from your home office.Key Responsibilities:Assist clients in

You'll ensure each booking runs smoothly while upholding Destination Knot's commitment to exceptional service.

Customer Service RepresentativeWe are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel.We're committed to delivering excellent customer service and helping travelers create unforgettable experiences around the world.We are look

Customer Service – Booking Hotels | Work From HomeWe are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel.We're committed to delivering excellent customer service and helping travelers create unforgettable experiences around

Work From Home – Hotel Reservations – Customer ServiceWe are a dedicated travel planning company that specializes in creating personalized travel experiences for clients, including hotel accommodations, cruises, and group trips.We pride ourselves on excellent customer service and helping travele

Customer Service – Booking Hotels | Work From HomeWe are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel.We're committed to delivering excellent customer service and helping travelers create unforgettable experiences around

Customer Service – Booking Hotels | Work From HomeWe are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel.We're committed to delivering excellent customer service and helping travelers create unforgettable experiences around

Overview: Traveling Lead Merchandiser PAID TRAVEL | HOTEL PROVIDED | MILEAGE + DRIVE TIME | MEAL PER DIEM | OVERTIME Travel. Lead. Merchandise. Build Your Career. SPAR Marketing Force is hiring Traveling Lead Merchandisers to lead retail remodel and new store projects across the country. If you have experience in retail merchandising, store resets, fixture installation, planograms, or team leadership, this is an opportunity to put your skills to work while traveling to projects across the country. As a Traveling Lead Merchandiser, you'll lead a crew, work directly with clients, and help ensure each project is completed safely, efficiently, and on schedule. What You Get • On going consistent work, • Two weeks on / one week off travel schedule, • Overtime opportunities, • Hotel accommodations provided and paid by SPAR, • Mileage reimbursement, • Paid drive time, • Daily meal per diem, • Toll reimbursement with receipts, • Leadership experience and opportunities to grow with SPAR, • The opportunity to work on projects with some of the nation's largest retailers What You'll Do • Lead and support merchandising and fixture installation crews, • Follow client-provided processes, move plans, and project instructions, • Execute planograms and store resets, • Install retail shelving, fixtures, and displays, • Coordinate daily work with the client and SPAR management, • Provide direction and support to team members, • Identify and communicate project issues or concerns to the client, • Help ensure projects meet quality, safety, and timeline expectations Schedule & Travel • Sunday–Saturday, • Typical start time: 7:00 AM, • Travel schedule: Two weeks on / one week off, • Overtime is common throughout each project, • Willingness to travel extensively and drive up to 500 miles from your home location as needed What We're Looking For • Previous retail merchandising, retail reset, or fixture installation experience required, • Experience reading and executing planograms, • Leadership or team lead experience preferred, • Valid driver's license and reliable personal vehicle, • Basic computer skills, including Microsoft Word, Excel, Outlook, and internet applications, • Ability to lift and carry at least 30 pounds, • Ability to use a step ladder and work top stock, • Professional appearance and strong customer service skills, • Ability to work in a fast-paced, team-oriented environment, • Strong communication and leadership skills, • Willingness and ability to travel extensively Why SPAR? SPAR Marketing Force has more than 50 years of experience providing merchandising, fixture installation, new store setup, and remodel services for some of the nation's largest retailers. You'll have the opportunity to travel, lead teams, develop your skills, and build a long-term career with an established company. Ready to Travel and Lead? Apply today and join SPAR's nationwide team of Traveling Lead Merchandisers. SPAR provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SPAR complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SPAR expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of SPAR’s employees to perform their job duties may result in discipline up to and including discharge

Job Description Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. Your mission: Should you decide to accept it… Our Food and Beverage areas are sure to impress! This won’t just be a restaurant, or a hotel banquet operation. It will be a culinary hub for gatherings and entertaining. Open for all meal periods and late night snacks. Our goal is to create an ambiance where locals and visitors feel at home and we always have something up our sleeve to impress. This is achieved with a solid grounded team lead by a seasoned hospitality professional. This position is made for someone who is a hard worker and is driven by learning and excitement to create memorable cuisine for a great guest experience each and every day. This person executes recipes that directly impact every outlet of the hotel. The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: • Taste, Taste, Taste! It all starts here. You will be responsible for preparing recipes that come off your line. Making sure that every time it is made it taste the same. All in all just make sure it’s delicious., • I got a guy! You are the “guy” making it happen. You must eat, sleep and live Food not only do you have to work the line putting up plates you have to prep the line. Having many different cuisines across all of the outlets makes it fun and exciting. It sounds like a lot but don’t worry you got this., • Communication is key! You are the on the line putting up food with other stations. Having a sold communication bond with team mates sets us up for success. Being able to listen and adapt is very important. Having a team that can communicate with one another is the heart of any organization., • Clean and organized! You are Mr. Clean making sure that we are following heath codes is important. We want to make it a clean safe work environment. Sanitation buckets at all times. You love fresh product and so does the guest, a sharpie and a label is your new best friend, • Team work! Yes that right we are a working family. We rely on each other day in and day out. You treat everyone with respect both back and front of the house. If someone needs help, help them. What qualities are we looking for? You got skills? If you are able to perform the following, then you have definitely come to the right place… • Candidates must be able to lift 50 pounds, • You must have at least 1-2 years of food prep experience, • Great team player with the ability to create excellent working relationships across the group, • Ability to adapt to change in menus and concept, • Strong communication skills to all team members, • Knife skills are a must, • Creativity and innovation are essential!, • Product knowledge, yeah you have to actually know what you are talking about. If you don’t know it, you research it, • Find solutions before problems arise, • You must know weights and measurements, • Prepping all menu items and other back of the house duties as assigned, • Candidates must think on their feet and use their initiative to solve problems and deliver solutions, • Comply with all safety and health department procedures. The kitchens need to be clean, organized and sanitary., • Ensure proper temperature procedures are always in place., • Able to change direction and work on multiple project aspects at once as needed, • Behavior consistent with Virgin Hotels Core Values: Fun, innovative, original and personable, and striving to deliver high quality and brilliant customer service Background must-have: • Current, legal and unrestricted ability to work in the United States, • Food Service Handler Card that is currently valid for a minimum of at least 6 months, • Preferred: 1-2 years’ experience in restaurant or hotels

Hospitality Customer Service – Hotel Reservations (Remote)Remote (U.Based)Join our team and assist clients with booking and managing hotel reservations.You'll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process—all from your ho

Key Responsibilities:Process and confirm hotel bookings through preferred travel partnersCommunicate with clients regarding rates, availability, and detailsProvide professional customer service via phone, email, or chatResearch properties and destination amenities to match client needsMaintain accur

Job Description Are you passionate about providing exceptional customer experiences in a luxury setting? Firmdale Hotels invites you to become a key player in our highly successful team at the Warren Street Hotel where elegance meets outstanding service. Firmdale Hotels is a collection of award-winning, luxury boutique hotels and restaurants, renowned for their unique design and exceptional service. Each property offers a distinctively stylish experience, reflecting our commitment to excellence and innovation in hospitality. Title: Back Server Location: The Warren Street Hotel Position Type: Non-exempt Reports To: Food & Beverage Manager Job Description: The Back Server will be a trained professional that understands how to effectively expedite and serve all of our guests needs. They will have a passion for food and beverage equally, and understands how to read a guest properly to ensure quality service, leaving a lasting impression and memorable experience. Duties & Responsibilities: • Maintain high standard of personal hygiene and appearance at all times, • Ensure high level of communication between the restaurant and kitchen, • Have a strong knowledge of the food and beverages offered, • Deliver food and drinks to guests in an efficient and professional manner, • Able to make coffees and teas according to company standards, • Have a keen sense of attention to detail making sure tables are served and bussed properly, • Ensures all allergy procedures are followed at all times, • Promote other Firmdale Hotels and restaurants Requirements: • Experience as a Busser or Expeditor in an upscale restaurant function, • Excellent level of written and spoken English, • Highly organized, • Must be open to working AM/PM shifts, week days, weekends and holidays, • Have a full understanding of New York City Health Department standards and regulations, • Be able to take personal responsibility for punctuality What We Offer: • Competitive salary, • Generous paid time off for full and part time team members, including NY sick and safe leave, paid vacation days, and personal days, • Comprehensive medical, dental, and vision benefits, life insurance, and New York Secure Choice support for most team members, • Complimentary meals on shift, • Free uniform dry cleaning service, • Commuter transit benefits available Day 1, • Ongoing training and professional development, including annual education reimbursement program up to $3,000, • Social events throughout the year, including holiday parties, team member appreciation events, and more, • Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks, • Departmental and company-wide incentive programs, • And much more!! Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognized by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades: Crosby Street Hotel • Three Michelin Keys, 2024, 2025, • Condé Nast Traveler 'Triple Crown', 2026, • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • The Best Boutique Hotels in New York City, Travel + Leisure, 2024, • Certified LEED® GOLD by the U.S. Green Building Council and verified by the Green Building Certification Institute (GBCI) Warren Street Hotel • Two Michelin Keys, 2025, • The Hot List, Conde Nast Traveller, 2024, • The IT List, Travel + Leisure, 2024, • World's Greatest Places, TIME Magazine 2024, • The Best Boutique Hotels in New York City, Travel + Leisure, 2024, • Readers' Choice Awards, Condé Nast Traveller, 2025 The Whitby Hotel • Three Michelin Keys, 2024, 2025, • Top-Rated Tablet Hotels of All Time, 2025, • Condé Nast Traveler 'Triple Crown', 2026, • Best Spots for Afternoon Tea in the US, Tasting Table, 2024, 2025, • Best Afternoon Teas in New York City, Vogue, 2024, 2025, • Readers' Choice Awards, Condé Nast Traveller, 2024, 2025 You can see a full list of our awards and accolades here: https://www.firmdalehotels.com/b/awards-accolades/ Join us at the Warren Street Hotel and be part of a team that values excellence, creativity, and a genuine passion for hospitality. Apply now to start your journey with Firmdale Hotels! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process.

Job Description JOB OVERVIEW: Greet and serve the guests according to standards. ESSENTIAL JOB FUNCTIONS: 1. Take and serve guest orders promptly and according to service manual., 2. Do all necessary set-up sidework as assigned., 3. Answer any guest questions about the menu., 4. Operate the electronic cash register/P.O.S. system (where applicable)., 5. Check food after serving it to guest to ascertain that appearance, temperature and portions are correct., 6. Perform any other job related duties as assigned. REQUIRED SKILLS AND ABILITIES: Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Must be able to withstand prolonged periods of standing and/or walking. Ability to lift at least 30 lbs. PERFORMANCE STANDARDS Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent Hotels & Resorts. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate. For applicants who will be working in NYC, the anticipated compensation range for the position is $16 - $18 per hour + tips. The salary offered to a successful candidate will be dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, education, work location, etc. Crescent Hotels is a multi-state employer and the salary ranges indicated herein may not reflect positions that work only in other states.

Job Description Butler Hospitality is operating the Food and Beverage Departments with our partner hotel, The Holiday Inn! We are located at 283 Route 17 South, Hasbrouck Heights, NJ 07604. Full-time & Part-time US-based position and authorized to work in the US You will • Respond patrons upon arrival and Food & Beverage needs, • Maintain a thorough knowledge of available beverages, menus, ingredients, • and prices, • Turns tickets and any special requests into kitchen/bar in a timely manner, • Handle purchasing transactions, including operating cash register and accounting daily sales, receiving payments and issues receipts and change as needed, • Maintains cleanliness and sanitation at all times including clearing, resets tables, and closing clean-up duties Ideally have • Familiarity with state liquor regulations and has verified legal drinking age of patrons Previous experience in a restaurant setting, • Ability to manage priorities and workflow, • Excellent customer service skills, • Professional appearance and demeanor, • An ability to work on weekends, holidays, and peak business periods, • Food safety training will be considered a plus Please prepare • Resume (if possible), • 2 forms of ID We offer • Compensation: from $12.50 plus tips, depending on experience, • Health, dental benefits, and a 401k plan., • Flexible Shifts, • Provided breakfast, lunch, and dinner shift meals, • Uniforms & paid training, • Growth opportunities for leadership positions for highly qualified applicants #LI-DNI Powered by JazzHR Pyly89pM7E

Job Description Corner Bar is hiring Server Assistants! Corner Bar is the acclaimed restaurant from chef Ignacio Mattos at the Nine Orchard Hotel. In a warm, cosmopolitan setting that lends itself to everything from relaxed breakfasts to feasts over martinis and platters of fruits de mer, the restaurant serves generous, elegant dishes inspired by the brasserie tradition, along with a remarkable wine and spirits list. In a rave, New York Times restaurant critic Pete Wells described the restaurant's cuisine as “cooking of a very high order.” Having established itself as an essential New York City dining destination, Corner Bar recently broadened its menu to further celebrate preparations grilled over charcoal, while expanding the restaurant to include the whimsical new Dining Room. Corner Bar is open daily for breakfast, lunch, and dinner, with brunch served on the weekends. The Server Assistant will assist servers and attend to the guests of the restaurant by upholding the quality of food, beverage, and service. This position will assist with running food, clearing dishware, and setting up tables to ensure service runs smoothly. Key Focus • Assist servers and attend to guests during service., • Run guest orders to tables in an accurate and orderly manner., • Clear guest dishware and setting up tables., • Provide attentive and quality service to all guests during their dining experience. Personnel: • Ensure compliance with occupational, health, and safety standards., • Participate actively during pre-shift meeting., • Participate in restaurant service and team trainings., • Ensure consistent communication with staff members, management, and the kitchen during service., • Demonstrate ability to aid co-workers during service while successfully maintaining responsibilities. Guest Service • Provide courteous and efficient service., • Responds positively and promptly to customer concerns and complaints., • Assist servers by clearing tables, setting tables, refilling beverages and dishware, and attending to guest requests., • Run guest food orders to tables and ensure food quality of the restaurant., • Maintain a welcoming and orderly restaurant environment., • Builds relationships with repeat guests., • Completes side work according to the schedule., • Ensures consistent execution of company policies and procedures including recently created and evolving COVID guidelines. Service Standards • Act as part of the team to maintain the high standards of cleanliness and appearance throughout all areas of the restaurant both before, during and after service., • Reliably complete all assigned side work., • Follow all company policies and procedures including recently created and evolving COVID guidelines., • Demonstrate knowledge of Department of Health (DOH) standards. Company Values • Understanding that we require a positive and respectful attitude in the workplace., • Understand and strive to behave in a way that is in line with the company’s values of respect, excellence, transparency, and resilience. The full definition of these values is in our company handbook. Benefits • Medical, Dental and Vision insurance for full time employees, • Commuter Benefits, • Paid Time Off, • Discounted Gym Membership Physical Demands • The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, standing for long periods, bending, and moving intermittently during working hours. The duties of this position may change from time to time. Mattos Hospitality reserves the right to add or delete duties and responsibilities at the discretion of Mattos Hospitality or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. We are an equal opportunities employer, all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Description Corner Bar is hiring servers! Corner Bar is the acclaimed restaurant from chef Ignacio Mattos at the Nine Orchard Hotel. In a warm, cosmopolitan setting that lends itself to everything from relaxed breakfasts to feasts over martinis and platters of fruits de mer, the restaurant serves generous, elegant dishes inspired by the brasserie tradition, along with a remarkable wine and spirits list. In a rave, New York Times restaurant critic Pete Wells described the restaurant's cuisine as “cooking of a very high order.” Having established itself as an essential New York City dining destination, Corner Bar recently broadened its menu to further celebrate preparations grilled over charcoal, while expanding the restaurant to include the whimsical new Dining Room. Corner Bar is open daily for breakfast, lunch, and dinner, with brunch served on the weekends. The Server will serve the guests while upholding the quality of food, beverage, and service. This person will ensure food and beverage service runs smoothly and that guests have pleasurable dining experiences. Key Focus • Taking guest orders in an accurate and orderly manner., • Making educated menu recommendations to guests., • Ensure all food and beverage orders are fulfilled and uphold quality., • Provide attentive and quality service to all guests during their experience. Personnel • Ensure compliance with occupational, health, and safety standards., • Participate actively during pre-shift meetings., • Participate in restaurant service and team trainings., • Ensure consistent communication with staff members, management, and the kitchen during service., • Demonstrate ability to aid co-workers during service while successfully maintaining responsibilities. Guest Service • Ensures all guests consistently receive courteous and efficient service., • Responds positively and promptly to customer concerns and complaints., • Maintains guest satisfaction by monitoring and evaluating food beverage and service offerings., • Communicating any food allergy or special nutrition needs to kitchen staff., • Maintain a welcoming and orderly restaurant environment., • Builds relationships with repeat guests. . Service Standards • Act as part of the team to maintain the high standards of cleanliness and appearance throughout all areas of the restaurant both before, during and after service., • Reliably complete all assigned side work., • Follow all company policies and procedures, • Demonstrate knowledge of Department of Health (DOH) standards. Company Values • Understanding that we require a positive and respectful attitude in the workplace., • Understand and strive to behave in a way that is in line with the company’s values of respect, excellence, transparency, and resilience. The full definition of these values is in our company handbook. Benefits • Medical, Dental and Vision insurance for full time employees, • Commuter Benefits, • Paid Time Off, • Discounted Gym Membership Physical Demands • The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, standing for long periods, bending, and moving intermittently during working hours. The duties of this position may change from time to time. Mattos Hospitality reserves the right to add or delete duties and responsibilities at the discretion of Mattos Hospitality or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive. We are an equal opportunities employer, all applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Description We seek an eager individual to join our Wonderful Food & Beverage team at The Whitby Hotel as a part time server. The ideal candidate will be a trained professional who can provide top-level service, to match the level of cuisine and the quality of the product we serve. We are looking for individuals who communicate well, are dependable, and enthusiastic. The candidates will have a passion for food and beverage equally, and understand how to read a guest properly to ensure quality service, leaving a lasting impression and a memorable experience. DUTIES AND RESPONSIBILITIES: • Greet guests warmly and promptly., • Present menus, explain and actively promote daily specials, and answer questions about food and beverage offerings., • Take food and beverage orders accurately, upselling when appropriate and making recommendations based on guest preferences and any dietary restrictions., • Builds rapport with customers to facilitate a memorable dining experience and boost restaurant sales, staying current with each seasonal menu., • Have comprehensive knowledge of the menu and wine list, always aiming to memorize the menu., • Ensure timely and accurate order delivery by inputting information correctly into Micros, communicating effectively with kitchen and bar staff about any requests or notes., • Take all necessary steps to ensure appropriate timing and steps of service., • Maintain a clean and inviting dining area by clearing plates and all serving areas., • Check in with guests regularly to ensure satisfaction and promptly address any concerns., • Report any guest complaints immediately to the Manger/ Supervisor., • Process payments promptly, accurately and efficiently., • Collaborate with colleagues to provide a seamless dining experience for all guests., • Practice and promote teamwork by assisting fellow servers, back servers, and all other colleagues whenever necessary and when time is available during service., • Ensure all allergy procedures are followed in the event of a guest allergy, be prepared to respond to questions about ingredients and ask questions to ensure understanding the details of any ingredient restrictions., • Carry out daily side work assignment without exception., • Adhere to all safety, sanitation and food handling procedures., • Understand and adhere to New York City Health Department standards and regulations, • Ensure mise en place is always ready to facilitate guest service., • Consistently demonstrate Firmdale Core Values, Attention to Detail, Enthusiasm, Passion, Relationships and Resilience., • Work effectively and efficiently while maintaining high levels of service during periods of heavy volume of service and increased pressure., • Communicate consistently and accurately with other departments of the hotel., • Promote other Firmdale Hotels and restaurants PHYSICAL REQUIREMENTS; • Be able to stand for a complete 8-hour shift, 5 days a week., • Ability to read, review, enter and retrieve information from, and into a Point of Sale System, preferably Micros., • Able to use a computer keyboard and mouse and telephone system., • Ability to communicate both written and verbal and use systems to document activities., • Visual acuity to see restaurant menus and Micros screens, take customer orders, review customer bills and smoothly navigate dining room, kitchen, and other restaurant areas., • Ability to balance dishes, bend, stoop and reach to place and retrieve plates, glassware and other serving items., • Can multitask with a keen sense of attention to detail to make certain tables are served and bussed properly., • Demonstrates the basics of polishing, marking, spot checking and crumbing tables., • Available to work a flexible schedule that can include days, evenings, nights, weekends, and holidays., • Ability to lift up to 25 pounds. EXPERIENCE/EDUCATION; • 2+ years of experience as a restaurant server in a fine dining environment., • Ability to communicate verbally and in writing using systems to update room status., • A demonstrated passion for and strong knowledge of food and beverage (wine and champagne knowledge a plus)., • Experience upselling a product., • Must understand how to use a POS program such as Micros, Aloha or POSitouch. Pay Details: $11.35 Hourly + Tip With 3 hotels in New York City and 8 in London, Firmdale sets a standard as a unique and exciting place to work. According to Company owners Tim and Kit Kemp, “Hotels should be living things not stuffy institutions.” Be inspired by Firmdale, www.firmdalehotels.com And learn more about the New York hotels https://www.firmdalehotels.com/hotels/new-york/ Find out why we inspire employees to Love What You Do https://www.firmdalehotels.com/b/careers/love-what-you-do/

Job Description Job Title: Server Location: Delta Hotels Woodbridge Iselin, NJ Reports To: Manager, Food & Beverage FLSA Status: Non-Exempt Work Type: On-Site, In-Person Position Employment Type: Full-Time; Union Position Company: Rebel Hotel Company Position Summary: Responsible for providing courteous, efficient, and professional service to guests while ensuring a positive dining experience. Duties include greeting guests, taking and accurately entering orders, serving food and beverages, processing payments, maintaining service areas, and providing knowledgeable and attentive service in a fast-paced environment. This is a union position. Key Responsibilities: • Greet and serve guests in a professional and timely manner., • Take and accurately enter food and beverage orders., • Maintain knowledge of menu items, beverages, specials, promotions, restaurant hours, and payment methods., • Prepare and serve alcoholic and non-alcoholic beverages in accordance with established recipes and standards., • Use suggestive selling techniques to promote specials, menu items, desserts, and other offerings., • Maintain cleanliness, organization, and appropriate stock levels in assigned service areas., • Process cash and credit transactions accurately and provide proper change., • Complete assigned opening and closing duties., • Assist with telephone calls and messages as needed., • Communicate health, safety, maintenance, and service concerns to management promptly., • Perform other duties as assigned, consistent with the position and applicable collective bargaining agreement. Required Skills, Experience and Knowledge: • Minimum one year of full-service restaurant experience required., • Strong customer service and communication skills., • Ability to accurately handle orders, payments, and basic mathematical calculations., • Ability to work efficiently in a fast-paced environment while maintaining a professional demeanor., • Ability to read and follow written and verbal instructions. What We Offer: • Union wages and benefits in accordance with the applicable collective bargaining agreement, • Medical, dental, and vision insurance, as applicable, • 401(k) and/or retirement benefits, as applicable, • Paid time off and holidays, as applicable, • Career advancement opportunities within a rapidly growing company, • Employee hotel discounts and travel benefits, where applicable Salary Range: $21.69 per hour At Rebel Hotel Company, we don’t manage hotels the old way—we challenge the status quo. If you’re ready to lead with vision, act with ownership, and make your mark in the hospitality world, we want to meet you.

Job Description Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest. Your mission: Should you choose to accept it… If you have an eye for detail, cleanliness, and are passionate about leading a team, then this job is for you. You will be responsible for maintaining Virgin Hotel’s high standards of cleanliness in supervising the cleaning of guest rooms. You will also be required to communicate, coordinate and work well with other teammates, managers and guests. Even more so, we expect you to be aware of your surroundings and notice/anticipate guest needs in order to engage the guest to let them know that you are there to take care of them with your genuine and “go the extra mile” service. You can also do this by training the room attendants and everyone else in your team as much as possible. Your teamwork and willingness to help others will be on display as you help your fellow teammates and room attendants in inspecting and at times cleaning the rooms. Most of all, we want you to have FUN since you play a huge role in creating that memorable guest experience! The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a progressive, environment conscious, world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests: • Learn and retain food & beverage and menu knowledge, • Coordinates with bar staff to ensure the availability of all beverages, • Provide service for tables and floor area, • Stock and organize inventory at server stations, • Use excellent communication skills with guests, staff including verbal, written and body language, • Maintain a clean, hygienic and organized work environment including stocking of supplies, polishing cutlery/glassware, folding napkins, cleaning menus, sanitizing tables, etc., • Clear tables, carry plates to dishwashing area, • Execute fabulous guest service, • Prepare basic, non-alcoholic beverages such as coffee, water, iced tea, etc., • Enthusiastically describe details of food dishes and beverages at time of delivery to guests, • Be a team player! What qualities are we looking for? You got skills? If you are able to perform the following, then you have definitely come to the right place… • Lift and carry 30 lbs, carry and balance plates, cocktail tray on a regular and frequent basis, • Stand for periods of 8-10 hours, • Working late nights and early mornings hours, • Flexible to work the AM and PM shifts, • Work with others like a rock star, while constantly advocating for your guests, • Ability to communicate clearly in verbal and written English, • Comply with all safety and health department procedures, as well as, all state and federal laws, • Maintain a neat, clean and well-groomed appearance per hotel standards, • Bend, squat and stretch in areas of limited space to perform cleaning, organization and other duties Background must-have • Current, legal and unrestricted ability to work in The United States, • 4-5 years of experience in a full-service hospitality establishment preferred, • Ability to work a flexible schedule

Job Description Are you passionate about providing exceptional customer experiences in a luxury setting? Firmdale Hotels invites you to become a key player in our highly successful team at Crosby Street Hotel, where elegance meets outstanding service. Firmdale Hotels is a collection of award-winning, luxury boutique hotels and restaurants, renowned for their unique design and exceptional service. Each property offers a distinctively stylish experience, reflecting our commitment to excellence and innovation in hospitality. • Title: Server, • Location: Crosby Street Hotel, • Position Type: Part-Time, Non-Exempt, Tipped Employee, • Reports To: Restaurant Management / Food & Beverage Management JOB DESCRIPTION

Job Description SERVER Full Time/ Part Time Reports To: General Manager The Place: Sartiano’s was born from the Tuscan heart and soul of Italy. Business leader, Restaurateur, and Lifestyle Architect Scott Sartiano introduces his latest concept, appropriately chosen after his namesake. Founded at the Mercer Hotel, New York, Sartiano’s embodies a classic modern Italian twist at the most premium level while maintaining a familiar spirit that is meant to be shared. The Cuisine: Alfred Portale will lead the culinary direction as the Chef managing Partner. The uniquely crafted menu hones in on a specialty to set the tone for the fine dining experience. Building off the foundation of offering specialized meats, Sartiano’s establishes itself as an authentic Italian restaurant. The Role: We are looking for a server that will uplift the dining experience for our guests and enrich the team. Candidates must possess excellent food and beverage knowledge alongside superior customer service skills which reflect the Sartianos standards and spirit. Qualifications & Disposition: • Must have a minimum 2 years experience, • Flexible schedule based on the needs of Sartianos, their programming, and peak times, • Passion and knowledge for food & beverage operations, • Ability to build tasteful and respectful relationships with guests, • Professional, tactful, and well-versed in conflict resolution, • Ability to understand and follow written and verbal instructions, • Ability to multitask and work in a fast-paced environment, • Able to handle money accurately and operate a point-of-sale system Benefits: • Medical, Dental, Vision insurance, • 401(k) with employer match, • Paid Time Off, • Commuter Benefits, • Daily family meal, • On-going food and beverage education Physical Demands: The physical demands described here are representative of those that are to be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to walk. The employee is occasionally required to climb or balance and stoop, kneel, crouch. The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. *The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. Bond Hospitality and Mercer 1, LLC (DBA: Sartiano’s) is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job DescriptionSERVER- GJELINA NYCCash Wage: $11.00 per hourTip Credit: $5.50 minimum per hour, based on tips receivedTotal Minimum Compensation: $16.50 per hourABOUT US: We define hospitality as 'warmth to strangers' and believe it has a place in any business and across all positions. We are a group who are interested in creating diverse hospitality experiences - whether a hotel, a pizza slice shop, a grocer, flower shop, home goods store, bakery, or restaurant - we are passionate about it all. Regardless of whether your position is in retail, wholesale, maintenance, driving, events, design, accounting, HR or food & beverage - we enjoy working with people who want to work in an environment that defines hospitality the way we do and are curious to learn more about the different types of businesses we offer.POSITION SUMMARY: As a team member of the Gjelina Group, every role is key to our mission to consistently create thoughtfully nuanced experiences for guests in each of our locations. We ask all of our team members to participate in knowledgeable and respectful communication with guests and each other, coming to work with a desire to learn and work together. Each position in our team requires teamwork, a flexible schedule, the ability to stay calm within a busy environment, the ability to multitask, and the ability to stay organized.The server is the main point of contact for guest interaction. The Server maintains the attitude and energy of bistro service while cultivating a fine dining experience with exceptional food and beverage knowledge. Passion for hospitality and food leads to their ability to navigate guest interaction and service with grace.ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned):Report for duty on time, clocking in for your shift using the time clock.Manage your time, including resting and meal breaks, in compliance with New York Labor Law; keep managers informed when you leave the floor. Maintain high standards of appearance and hygiene at all times, including clean hair and nails and no heavy perfumes or colognes. Adhere to all health, safety, alcohol control, and sanitation protocols. Know our regulars and encourage new guests to become regulars by establishing a rapport that includes the guests' likes and dislikes.Organize, clean, and maintain all server stations.Clearly communicate with all service staff and management throughout your shift to ensure smooth and efficient service.Prepare the floor for opening and closing of each shift; stocking, cleaning, and preparing.Attend to guest needs throughout the dining room, course food orders, and send them through the POS.Run food, drinks, and bus tables in your section throughout service.Complete all assigned side work pre- and post-shift.Attending training and pre-shift meetings.Responsible for in-depth knowledge of the cocktail menu and wine list, assisting guests with ingredient knowledge, pairings, etc.Responsible for in-depth knowledge of the food menu, ingredients in each dish, vendors and farmers, etc.Responsible for communicating all guest allergies with a manager.Fully understand the floorplan, table numbers, and seat positions of the entire venueSupporting the management team in all aspects of in-house service and eventsGeneral Attributes:To maintain a high customer service focus by approaching your job with our guests' satisfaction always in mind.To have a positive impact, take responsibility and initiative to resolve issues, and always clearly communicate with guests and colleagues.To be decisive, accepting responsibility for making things happen, thinking ahead, and developing contingency plans (while ensuring that you have the support to get the job done).To be motivated and committed, approach all tasks enthusiastically, and seize opportunities to learn new skills or knowledge to improve performance.To be flexible, responding quickly and positively to changing environmentsTo maintain a high team, focus through solid leadership, showing cooperation and support to colleagues in pursuing department goals.QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and ability required. The Company is an Equal Opportunity Employer. Reasonable accommodations may be made as needed to enable individuals with disabilities to perform the essential functions.knowledge, skills, and attributesMust be organized, self-motivated, and proactive, with strong attention to detail.Full knowledge of all in-house food and beverage menusAbility to use all relevant items of equipment.Understanding, knowledge, and ability to comply with safety, sanitation, and food handling procedures.Ability to use the restaurant point of sale system.Ability to prioritize work activities and provide accurate information and assistance to any management or colleagues' request in a timely and courteous manner.Ability to keep calm when faced with any unusual situations.Ability to perform the essential functions of the job. Certificates & Training:NYC Sexual Harassment Prevention Training.NY Food Handler Certificate. Must understand how to abide by the rules of the Department of Health related to Food Service and Employee + Guest Safety PHYSICAL DEMANDS: The physical demands described are representative of those that an employee must meet to perform the essential function of this job successfully. The Company is an Equal Opportunity Employer. Reasonable accommodations may be made as needed to enable individuals with disabilities to perform the essential functions.Must be able to stand, lift, bend, and walk for an extended period (8-12 hours).Must be able to move, pull, push, carry, or lift up to 50 pounds on occasion and 30 pounds regularly. Must be able to seize, grasp, turn, and hold objects with hands regularly and in frequent or repetitive motions.Must be able to reach items at varying height levels (shelves, on the ground, etc.) Occasionally kneel, bend, crouch, and climb as required.Must be able to work under environmental exposure to cold, heat, water, and cleaning materials.Must be able to remain focused in a fast-paced and ever-changing environment.Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends, and holidays. WORK ENVIRONMENT: The work environment characteristics described are representative of those encountered by this position while performing the essential functions of this job. The Company is an Equal Opportunity Employer. Reasonable accommodations may be made as needed to enable individuals with disabilities to perform the essential functions.The noise level in the work environment may be moderate, and the surrounding areas may be wet, hot/cold, slippery, or humid.WE ARE AN EQUAL OPPORTUNITY EMPLOYER: THE GJELINA GROUP HAS CREATED A CLIMATE OF PURPOSEFUL INCLUSION, AN ENVIRONMENT WHERE ALL CAN FEEL AFFIRMED, SAFE, VALUED AND ALLOWED TO THRIVE WITHIN THE COMPANY. WE APPRECIATE AND ACKNOWLEDGE THE DIVERSITY OF HUMANITY, A DIVERSITY WHICH INCLUDES DIFFERENCES, SEX, AGE, RACE, ETHNICITY AND NATIONAL ORIGIN, RANGE OF ABILITIES, SEXUAL ORIENTATION, GENDER IDENTITY, GENDER EXPRESSION, FINANCIAL MEANS, EDUCATION AND POLITICAL PERSPECTIVE. THESE BELIEFS AND PRACTICES APPLY TO ALL OF OUR BUSINESS ACTIVITIES, INCLUDING DECISIONS FOR CAREER OPPORTUNITIES OR EMPLOYMENT.. Job Posted by ApplicantPro

Job Description Arlo Hotels an independent lifestyle hotel is now actively seeking dynamic Overnight Lobby Host Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading!! Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more”….. Benefits • Medical, Dental, Vision, • 401K - after one year, • Tuition Reimbursement Responsibilities • Always treat guests with courtesy and respect in a variety of situations., • Honesty & Integrity., • Delivers outstanding service and creates memorable experiences., • Connects with guests on a daily basis, provides exceptional customer service and creates memorable experiences., • Handle guest complaints promptly and professionally., • Reports guest concerns or comments to the Front Desk Supervisor/Duty Manager., • Establishes and develops long term customer relationships providing value and profitability., • Enhances our guests’ stay by creating an inviting atmosphere., • Coordinates and multi-tasks job duties in an active environment., • Assists with summoning the third-party valet service to park guests’ vehicles., • Assists with summoning cabs for guests and clients., • This position is responsible for welcoming, assisting setting the tone for a guest’s experience through the process of check in and out of hotel, receiving payment, correcting account and reservation discrepancies, creating and canceling reservations, acting as PBX relief and providing luggage assistance; assisting with valet parking and summoning cabs in the overnight capacity. Greeting and Welcoming Guests • Always greets guests in a friendly manner., • Speaks in clear and discreet sentences., • Positions self at the main entrance to open and hold the door for all guests entering and leaving the building., • Opens vehicle doors and greet guests., • Uses the guest’s name whenever possible and maintains a professional demeanor at all times., • Greeting and Welcoming Guests. Check In and Out Services • Assists guests with kiosk check-in., • Enters information such as arrival alerts and messages., • Corrects inaccuracies and discrepancies on guest accounts., • Posts charges to guest accounts., • Completes daily high balance checks., • Checks groups and tours in and out., • Confidently sells the hotel to prospective guests by showing familiarity with guest rooms, facilities and amenities., • Updates all guest profiles with correct billing information, preferences, special requests, etc. Luggage Assistance • Assist arriving guests with luggage upon entering and exiting the building., • Escort guests to their room and handles luggage., • Secure and stores luggage for guests., • Retrieve luggage for departing guests., • Lifts luggage and uses bell carts to assist guests. Arrivals and Room Moves • Escort guests to their room with luggage., • Familiarize guests with in-room facilities, TV, Thermostat, lighting, and features in the room., • Conduct guest’s orientation of outlets, fitness center, general area attractions, etc., • Coordinate with Front Desk in regards to room moves. Guest Interactions • Maintains good posture when interacting and greeting guests., • Assists and coordinates with Front Desk for any special requests., • Familiarizes themselves with all VIPs and Arrivals, • Assists with guest requests, errands, deliveries, etc. General Stores • General Store maintenance., • Conduct sales within the General Store., • Understand the product within the General Store and have the ability to speak to the product., • Report inventory monthly on all stock/product. Responsibilities • Reports any guest concerns or comments to the Director of Front Office and Front Office Managers/ Supervisor(s), • Provides Concierge services to guests., • Investigates guest charges to resolve guest complaints., • Checks messages and mail., • Books guest reservations for individuals via telephone, walk-in, email or fax from within the hotel in accordance with hotel standards and reservations scripts., • Up-sell rooms where possible according to established procedures to maximize revenues., • Assists with guest luggage to and from the room when needed., • Deliver packages (mail, faxes etc.) to guest room when needed., • Assists in calling and retrieving cabs for guests upon request., • Any other requests of duties from management. Reconciliation • Balance cash daily., • Deposit received cash in safe and return personal and/ or individual floating bank to issued safety deposit box., • Ensure all billing and paperwork is done in accordance with Accounting standards., • Proper handling of sensitive and confidential guest material and information understood and held in a professional manner. Cash Handling • Accept advance deposits for guests and posts the advance to guests’ accounts., • Makes change and balances the personal and/or individual floating bank. Requirements • Minimum of Hospitality, Retail or Services related industries experience preferred, • Must be able to stand for periods of time (Up to 6 hours), • Efficient in Computer and Typing Skills., • Available for shifts in the overnight capacity. Benefits : Medical, Vision, Dental and 401k (ref. 58226) Compensation: $25.50 per hour We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description The Banquet Captain oversees banquet functions by leading staff, ensuring smooth event execution, managing client needs, and supervising food and beverage service and setup/breakdown. Key responsibilities include reviewing Banquet Event Orders (BEOs), coordinating staff and set-ups, ensuring guest satisfaction, processing payments, and maintaining a safe, clean environment to deliver high-quality guest experiences. Responsibilities Event Leadership & Execution: Supervise banquet staff during events, ensuring efficient and high-quality food and beverage service. Lead the planning, organization, and execution of various events like receptions, luncheons, and galas. Ensure table settings, room setups, and service stations meet BEO and company standards. Client & Guest Interaction: Act as a liaison, greeting clients and guests and promptly responding to their requests. Communicate BEO changes to the catering office and other affected departments. Ensure guest satisfaction by monitoring meal service and addressing any concerns. Staff & Operations Management: Review and interpret Banquet Event Orders (BEOs) to ensure accuracy and proper event flow. Coordinate with banquet staff on set-ups, service, and break-down schedules. Verify and adjust staffing levels for upcoming functions. Provide coaching and counseling to staff, and administer disciplinary action when necessary. Financial & Administrative Duties: Process banquet checks accurately for client payments. Recap daily banquet checks and submit them to Night Audit. Safety & Cleanliness: Maintain cleanliness and organization in all banquet areas and public spaces. Oversee the safe set-up and break-down of functions to prevent accidents. Report any unsafe conditions and adhere to all safety procedures. Required Skills & Experience Experience in hotel banquet food and beverage service. Strong leadership and coaching skills. Excellent customer service and communication abilities. Ability to read and understand Banquet Event Orders. Knowledge of food and beverage service standards, etiquette, and basic preparations. Ability to stand and walk for extended periods in a fast-paced environment. Relevant certifications, such as Food Handler and Alcohol Service, are often required.

Job Description We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. For some, traveling and being away is fun; however, many travelers miss being home. Out Housekeeping team makes our hotels feel like home. As a Room Attendant, your contribution helps ensure guests have an enjoyable and comfortable stay. What will I be doing? JOB OVERVIEW: Perform general maintenance work to ensure hotel maintenance quality standards are achieved and maintained. ESSENTIAL JOB FUNCTIONS: 1. Assist with preventative maintenance and complete report work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc., to maintain the hotel and keep the product quality standard., 2. Perform preventative maintenance assignments on a scheduled basis (e.g., "room care")., 3. Assist in checking electrical systems such as air conditioning controls, television sets, lighting systems, and make minor repairs and/or replacement., 4. Assist in checking and making routine repairs and assist on major repairs of all hotel equipment including small appliances, kitchen equipment, laundry equipment, boilers, pool equipment, HVAC, hand and power tools and general plumbing systems and fixtures such as pipe lines, toilets and sinks, kitchen and laundry equipment., 5. Service the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs., 6. Maintain the building exterior and "curb appeal" (e.g., snow removal, lawn care, painting, gardening)., 7. Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors windows and counters. Paint and finish furniture and fixtures if needed., 8. Respond in a courteous manner to all guest questions, complaints, and/or requests to ensure strong guest satisfaction., 9. Exposure to extreme temperatures., 10. Operation of heavy machinery., 11. Comply with attendance rules and be available to work on a regular basis., 12. Perform any other job related duties as assigned. REQUIRED SKILLS AND ABILITIES: Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Climbing, reading, standing, walking and routinely lifting 25 lbs to 50 lbs. Must be able to receive instructions and communicate progress of work assignments. PERFORMANCE STANDARDS Customer Satisfaction: Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day. Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something. Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns. NOTE: This is a substitute position under CBA in NYC and the pay rates are in accordance with the job classification under the agreement. Pay rate is $41.79 per hour. This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor. Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.

Job Description Bellman Job Description Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus) for guests/visitors, and record advance transportation requests as needed. Communicate parking procedures to guests/visitors. Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Assist with moving, lifting, carrying, and placing of objects weighing in excess of 75 pounds. Stand, sit, or walk for an extended period of time or for an entire work shift. Move at a speed that is required to respond to work situations (e. g., run, walk, jog). Read and visually verify information in a variety of formats (e. g., small print). Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Maintain awareness of undesirable persons on property premises. Perform other reasonable job duties as requested by Supervisors. The Valet Parking Attendant creates an experience for our hotel guests by offering them a larger-than- home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment. Our larger-than-home environment is the philosophy of Service Essentials: • Greet every guest with a smile, • Use guests' names at every opportunity, • Provide quick and efficient service, • Offer assistance and provide options, • Thank the guest and invite them back, • Detail guests on elevator ride to rooftop arrival desk (i.e.: inform of hotel services, amenities, fitness centers, F&B offerings and hours of operation) Qualifications: • Customer service and cash handling experience is required, • Must have schedule flexibility for both AM/PM/Overnight shifts, weekends and holidays, • Requires proficiency in English to include speaking, reading and writing. Mandarin/Spanish is a plus., • Must be able to multi-task, • Ability to learn quickly and work in a fast-paced position with guest interaction, • A true desire to satisfy the needs of others in a fast-paced environment, • High school diploma or equivalent required, • Ability to lift, pull, and push moderate weight (minimum of 50 lbs.), • Must possess basic computer skills, i.e., Microsoft Word and Excel, Internet Explorer, etc., • Driver's license and reliable transportation including a clean driving record are required., • Familiarity with Flushing/Queens area streets and highways is a definite plus., • Sense of humor, • Must be self-confident Responsibilities and Job Functions: include, but are not limited to, the following: • Act with integrity, honesty and knowledge that promote the culture, values and philosophy of Renaissance. Display dignity and respect for others at all times. • Go above and beyond to provide assistance, i.e., assist with luggage, coffee, directions, wake up calls, future reservations, etc., • Courteously and efficiently provide information to guests and visitor inquiries; coordinate all guest requests for special arrangement of services; inform guests of hotel services, features and room amenities., • Assist guests with directions in a friendly, professional, and timely manner. Use suggestive selling techniques. Maintain a clean, organized vehicle for guests., • Follow Renaissance operational policies and procedures, including those for cash and credit card handling, safety and security and all other policies, procedures and standards to ensure we can consistently exceed the guests' expectations.] At Meyer Jabara Hotels, we strive to build more than just a strong team - we build a meaningful culture. That's where the J Quality comes in. It's our promise to seek out people who bring more than skills - they bring purpose, energy, and a sense of community. The J Quality is about the Three J's: • JOY in celebrating everyday moments, • JUMP in when there's an opportunity to help, • JOIN in with others to serve and succeed as one Do you have the J Quality we're looking for? If so, we'd love to meet you. Apply today and bring your drive - literally and figuratively - to our incredible team! What is your JQ?https://www.youtube.com/watch?v=qAGd0FhBqJs&feature=youtu.be *The statements in this position description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job

Job DescriptionWHO WE ARE Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about 1–4 minutes and is built for 2–6 people to play together. One ticket to Level99 unlocks access to all of our games including Challenge Rooms, Player-vs-Player duels, and an art scavenger hunt. We save your progress each time you play so you can earn rewards and climb our coveted leaderboard. Alongside the games, Level99 offers a full-service bar and award-winning restaurant – featuring scratch-cooking, local craft beers, handmade cocktails, and a variety of event spaces. Level99 has locations in Natick, MA, Providence, RI, Tysons, VA, Disney Springs, FL, and is opening in West Hartford, CT, Paramus, NJ, Philadelphia, PA, and Raleigh, NC. Level99 is backed by Act III Holdings, led by Panera founder Ron Shaich, and we have a talented team that has worked on successful entertainment projects ranging from 5 Wits to Walt Disney Imagineering. Visit www.level99.com for more details. Level99 Paramus - Garden State Plaza, NJ - coming soon! OVERVIEW The Level99 team is seeking a Director of Operations for our upcoming opening in Paramus, NJ who will be responsible for ensuring a best-in-class customer experience for nearly 300,000 guests per year by managing daily operations of both our full-service bar and entertainment venue which combined span over 40,000 square feet. The Director of Operations will lead a team of 100+ associates and deliver exceptional financial results via their commitment to detail and ability to work across all levels of the Level99 organization. A successful candidate will not only be a strategic business leader, but will also dive into all of the daily details and be the expert on every role within the organization leading by example day-in, and day-out. The Director of Operations is responsible for the overall success of the venue: cultivating a team environment that provides our guests with an extraordinary hospitality experience while directing the management team (across beverage program, entertainment operations, event operations, and maintenance) and ensuring all team members perform at a consistently high level. Our team is highly collaborative, working alongside teammates from multiple disciplines to produce optimal results. A Level99 Director of Operations has honesty and personal integrity that is above reproach, prefers a joyful and positive approach to challenging situations, chooses humility over the need to “be right,” and in all things acts as though they are the Owner and Operator of their venue. RESPONSIBILITIES • Lead, direct and manage all aspects of day-to-day venue operations including ensuring a customer-first experience and developing / managing all team members (scheduling, compliance, standards/performance, and policies)., • Lead the management and improvement of the financial performance of the unit executing a cadence of daily, weekly, and period-frequency projects ensuring operating standards are maintained concurrently (eg sales forecasting, scheduling, inventory, local vendor relations, etc), • Ensure best-in-class hospitality experience and team member satisfaction., • Monitor and develop team member performance, particularly the leadership team, to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward., • Recruit, hire and train team members, overseeing the success and development of 100+ individuals at the venue., • Oversee service quality, operational efficiency, guest satisfaction, standards compliance and service and financial measurements., • Support the development and lead the execution of the Level99 operations playbook, ensuring standards are consistently upheld across venues., • Identify operational performance, productivity and efficiency gaps and implement measures to correct those deficiencies and communicate learnings across the organization for consistency and best-in-class operations., • Travel (as necessary) between venues and to the Support Center to enhance overall team collaboration, leverage learnings and best practices, and drive the overall success of Level99 Garden State Plaza in Paramus, NJ., • Other duties, as assignedMUST-HAVE SKILLS, • Minimum 15 years of progressive growth in the hotel, entertainment, or food & beverage industries, • Multi-unit operations, or multi-discipline (within a single, large format unit), experience, • Deep knowledge of hospitality, entertainment, or bar operating systems including sales forecasting, labor management & scheduling, COGS reporting, invoice management, reservation management, and more, • Strong guest-facing communication and service recovery skills, • Team-first attitude and ability to successfully communicate across all levels of the organization, • Exceptional verbal, written, and interpersonal skills, • Requires strong computer skills and proficiency in Google Suite and/or Microsoft Office specifically Word, Excel, & PowerPoint, • Ability to work a flexible schedule based on business needs which will include days, nights, weekends and holidays as well as emergency responsiveness as required, • Able to work ten hour-plus shifts, plus ability to stand, sit, squat or walk for extended periods of time, walk up and down stairs, and read, • Able to grasp, reach overhead, push, lift and carry up to 50 pounds, • Must possess outstanding organizational and administrative skills, coupled with excellent attention to detail, • Must have the ability to promote positive, fair, and ethical relations with all team members as an ambassador of the Level99 brand, • Compassionate, empathetic, humble, respectful, and kind – very high emotional intelligence, • A reliable car, current driver's license, • Ability to train on-site out-of-state at an existing location.OTHER DESIRABLE (BUT NOT NECESSARY) SKILLS & EXPERIENCE INCLUDE, • Bachelor’s Degree or above in a related field, or equivalent experience, • Knowledge of a second language, particularly Spanish or Portuguese, a plus, • Experience with new openings for hotels, restaurants, or entertainment establishmentsWhile we don’t expect a candidate to have deep experience in all of the above, we’re looking for someone with the passion and capability to learn quickly in the areas that are new! YOU MIGHT BE A FIT ON THE LEVEL99 TEAM IF YOU…, • Like to laugh, would be described as a "low maintenance, low drama" person, have a tendency to have a bit of fun while you work, • Have a high tolerance for ambiguity, like to go fast, and are excited to learn on the job, • Are just a little bit obsessive about getting the details right the first time, • Have a high energy personality, the kind of person who is typically smiling, and likes to "get it done now" Level99 is an E-Verify employer.

Job Description Sales Representative BMW of Long Island City | 38-15 Queen Blvd Long Island City, NY 11101 Full-Time | $50,000–$100,000+ Potential | Uncapped Commission | No Sundays BMW of Long Island City is seeking an Automotive Sales Representative to join our growing dealership team. We’re looking for a polished, customer-focused sales professional who can deliver the personalized, high-touch experience expected by luxury automotive customers. Luxury automotive sales experience is strongly preferred. We also welcome candidates with experience representing German automotive brands at any level, as well as hospitality professionals who understand how to anticipate customer needs, build lasting relationships, and provide an exceptional guest experience. What We Offer • Uncapped commission and performance-based earning opportunities, • Estimated total annual compensation of $50,000–$100,000+, including base pay and commissions, • Paid training, • Medical, Dental & Vision, • Paid Time Off, • 401(k), • Career advancement opportunities, • Five-day workweek, • No Sundays, • Saturdays required What You’ll Do • Assist customers in selecting new and pre-owned vehicles that meet their needs, preferences, and budget., • Build relationships with customers in person, by phone, and through internet leads, • Respond promptly to leads and schedule appointments, • Conduct professional vehicle presentations and test drives, • Overcome objections and close sales, • Follow up consistently with leads, appointments, prior customers, and unsold prospects., • Maintain customer information and activity in the CRM, • Complete sales paperwork accurately, • Partner with sales management and the finance team to complete vehicle transactions, • Deliver vehicles and explain features, warranties, and paperwork, • Build repeat and referral business through excellent customer service, • Follow dealership policies and applicable New York State and federal automotive sales laws What We’re Looking For • Luxury automotive sales experience strongly preferred., • Experience with BMW or another German automotive brand at any level is highly valued., • Candidates with a luxury hospitality, hotel, fine-dining, or other high-end customer service background are also encouraged to apply., • Professional presence and a polished, customer-focused approach., • Ability to provide a personalized, high-touch sales experience., • Strong communication, interpersonal, and relationship-building skills., • Self-motivated, competitive, and driven by results and earning potential., • Strong organization, follow-up, and attention to detail., • Ability to build long-term client relationships and generate repeat and referral business., • Comfortable using computers, CRM systems, and other sales technology., • Ability and willingness to learn BMW products, dealership processes, and compliance requirements., • Valid driver’s license and a driving record that meets the dealership’s insurance and vehicle-use requirements., • Availability to work Saturdays and other scheduled dealership hours. Employment may be contingent upon successfully completing a background check and driving-record review conducted in accordance with applicable law. Experience That Transfers Well Automotive Sales | Car Sales | Retail Sales | Inside Sales | Outside Sales | Commission Sales | Consumer Finance | Call Center Sales | Business Development | Appointment Setting | Customer Service | Hospitality Previous luxury or automotive sales experience is preferred; however, we will train an exceptional candidate with a strong luxury hospitality or high-end customer service background. If you’re competitive, personable, motivated by money, and ready to build a career in automotive sales, apply today!

Job Description COMPANY OVERVIEW Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals. Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.” We pride ourselves on creating a culture where employees feel valued, appreciated and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team! JOB SUMMARY The Massage Therapist is responsible for providing guests with comprehensive and professional massage, baths, and body therapies, adhering to company SOP’s. Performs massage services offered on spa menu, using proper draping techniques, while maintaining the highest level of professionalism. Effectively communicates with guests to understand their needs and areas of concern, while maintaining a high level of customer service standards. ESSENTIAL FUNCTIONS • Adhere to TRILOGY’s “Flawless Service, Every Guest, Every Day” philosophy and Spa policy and procedures., • Anticipate guest needs and uphold Spa and TRILOGY’s service standards for guest service, including FORBES 5 Star criteria., • Interact cooperatively and professionally with guests and spa team, demonstrating respect, sensitivity, and attentiveness, following all company guidelines., • Provide knowledgeable and thorough massage therapy and body treatment services, while demonstrating professionalism, respect, and sensitivity to guest needs., • Provide guest consultation and personalized recommendations, based on guest’s needs, as well as sell and upsell retail products and enhancement treatments., • Responsible for fostering client relationships to enhance satisfaction, ensure repeat business, and support client retention initiatives., • Setup and break down of designated treatment area with the highest respect of fellow co-workers by maintaining neat and well-stocked work areas., • Comply with and maintain safety, sanitation, and disinfection standards, properly clean and sanitize products, rooms, tools and equipment, following TRILOGY and State Governing Boards requirements and guidelines., • Provide guests with a tour of the spa facility, as needed., • Communicate guest complaints or any maintenance issues to Spa Management., • Attend mandatory vendor and company training sessions, as scheduled by Spa Management. REQUIRED EDUCATION AND PREFERRED EXPERIENCE • Must have a High School diploma or equivalent, or any other combination of education, training and experience that provides the required knowledge, skills and capabilities., • Must have a current NY Massage Therapy License., • Must have at least 1-3 years’ experience in a Massage Therapist position, preferably in a luxury hotel/resort environment., • Knowledge of Massage Theory, Anatomy, and Physiology., • Must be polished, professional, and have a strong command of both written and verbal English., • Must be organized, proactive, and possess a strong attention to detail., • Basic computer software skills, including Microsoft Office., • Previous experience with Booker, Book4Time, Spa Soft preferred. BENEFITS/PERKS • Medical, Dental and Vision (FTE only), • 401K Matching, • PTO – Paid/Holiday Time Off, • VTO – Voluntary Time Off, • Discounts on Retail Products and Spa Services COMPENSATION: This position is based on a 25% Service Commission vs $17.00 hourly + Service Charge + Retail Commission compensation structure. This is a hourly vs commission position. The anticipated commissions earned for this role translates to an hourly pay range of $17.00 to $55.00, not including gratuity. This rate and pay structure is only applicable for jobs to be performed at Sisley Spa at The Dominick Hotel. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. Employee Partners are guaranteed at least minimum wage for the hours worked during a given two week payroll period. The Employee Partner will be paid either this wage guarantee total or the total rate of pay per treatment(s) whichever amount is greater (calculated by hours worked during the payroll week). Pay ranges may vary based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.