Hotel housekeeping jobs in Hoboken, New Jersey - Page 2Create job alerts

Job DescriptionJob description Housekeeping Manager - Luxury Hotel Experience Required We have extraordinary career opportunities available for experienced Multi-lingual Genuine Team Players with a Passion for creating luxurious experiences. As an integral part of the Housekeeping Leadership Team, a Housekeeping Manager will work closely with our housekeeping team ensuring cleanliness and quality standards are exceeded and identifying areas of improvement. Manages the daily operations of a housekeeping services department to ensure offices, guest rooms, facilities bars, restaurants, and other specified areas are kept in a clean and orderly condition. Inspects all hotel facilities, recommends upgrades when needed. Establishes workflows, standard procedures, and quality control plans. Responsible for maintaining vendor/supplier relationships. Manages subordinate day-to-day performance of the job and creating/modifying schedules as the business demands. Ensures that projects, department milestones, goals are met and adhering to the standards of the company. Duties to include, but not limited to; Job Description * Interpret, administer, and promote all departmental policies, procedures, and established standards. * Monitor all the daily operations of the housekeeping service department, including the cleanliness of all guest rooms and public areas daily * Communicates with different departments to ensure that Housekeeping services and activities are properly planned. * Coordinates the services and operations of Housekeeping and Laundry with those of other departments. * Focus on day-to-day direction of the department including implementing projects and improvements * Coordinates and supervises guest room transfers, as well as responding to resident requests in a timely and policy-compliant manner. * Processes payables in a timely and efficient manner in accordance with policies and procedures. * Inspects storage rooms, utility closets, and janitorial closets on a regular basis for upkeep and supply control. * All Housekeeping supplies and equipment are requisitioned, and proper inventory levels are maintained to maintain housekeeping operations. * Document areas cleaned by room attendants and report any issues such as room damage or maintenance requests to the front office * Ensure all cleaning equipment is in proper working condition and make arrangements for repairs as needed * Document areas cleaned by room attendants and report any issues such as room damage or maintenance requests to the front office * Ensure all cleaning equipment is in proper working condition and make arrangements for repairs as needed * Ensure daily work assignments, payroll, reporting is completed accurately and timely. * Collect/prepare the room and floor status report sheets for assigned work areas and assign rooms to Housekeepers as needed. * Conduct pre-shift meetings * Train housekeeping employees to achieve the standards of cleanliness in guests’ rooms * Make recommendations and follow through on disciplinary action for assigned staff * Respond to emergencies using information contained in SDS sheets. Keep SDS sheets current and readily available. * Provide exceptional guest service for all requests by responding in a timely manner * Inspect guest rooms, including VIP, vacant, occupied, and check-out rooms, to ensure the standards are being achieved by each employee * Inspect public areas, lobby areas, hallways, storage closets, garbage rooms, offices, laundry rooms, lockers rooms, etc., to ensure cleanliness according to standards * Balance and clear room status daily/nightly; compare the P.M. housekeeping report with the PMS room status report and resolve any discrepancies * Monitor out-of-order, out-of-service, discrepant, and showrooms daily * Monitor and direct progress of housekeepers and housemen in rooms that are undergoing deep cleaning. * Participate in department meetings and quality check inspections * Be a mentor, guide, trainer and champion for all Housekeeping team members Requirements * High school diploma or equivalent * Minimum of 5 years experience in full-service hotels and full understanding of housekeeping overall department functions * Local candidates only * U.S. Citizenship/Work Authorization required * Five (5) years of supervisory experience * Proven ability to effectively lead and manage the overall operation of the department budget and be able to control operating expenses, you must have intermediate to advanced knowledge of financial concepts, budgeting, and other accounting operations * Be able to lift 50 pounds without restrictions * Candidates should be strong leaders, detail-oriented, and committed to providing exceptional customer service * Knowledge of operational controls, budgeting, forecasting, and scheduling * Strong oral and written communication skills * Ability to train and develop team members * Excellent organizational skills. * Computer skills; strong working knowledge/capabilities with MS Office software and knowledge of PMS systems: Opera - Knowcross - Alice and InFor * Working knowledge of Time & Attendance software * Spanish speaking preferred, other languages very helpful Job Type: Full-time Benefits: * Dental insurance * Health insurance * Paid time off * Vision insurance Schedule: * 10 hour shift Ability to commute/relocate: * New York, NY 10018: Reliably commute or planning to relocate before starting work (Required) Experience: * Supervising experience: 5 years (Preferred) * Hotel experience: Luxury - 5 years (Preferred) * Microsoft Office: 1 year (Required) * Google Suite * PMS systems: Opera - Knowcross - Alice and InFor * Housekeeping management: 5 years (Preferred) Work Location: In person Equal Employment Opportunity employer. We are committed to extending equal opportunity in employment to all qualified candidates who can contribute to the diversity and excellence of our organization. We encourage applications from all qualified individuals without regard to race, color, religion, genetic information, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability or any other basis protected by applicable local, state or federal laws. Hiring is contingent on eligibility to work in the United States.

Job Description Housekeeping Supervisor - JdV by Hyatt Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. Start Your Journey with Midas Hospitality: Midas Hospitality is seeking a Housekeeping Supervisor to join our team at the JdV by Hyatt located in Brooklyn, NY. This person will be in charge of overseeing the housekeeping staff and department under the direction and supervision of the Operations Manager and Assistant General Manager. We are looking for an energetic, detail-oriented and thorough person who will help our hotel be award winning and ensure the satisfaction of all hotel guests according to Hyatt Brand Standards. What You Will Be Doing: • Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house., • Obtain list of vacant rooms that need to be cleaned and prospective rooms to prepare work assignments., • Maintain all supplies and equipment as well as assist in monthly inventory and maintain inventory levels, • Maintain the security of all housekeeping, maid and guest room keys at all times., • Document and communicate maintenance requests to maintenance department., • Open and close the house and address all room discrepancies, working in tandem with the Front Desk Supervisor, Operations Manager and Assistant General Manager., • Prepare rooms for VIP, tiered members and provide applicable amenities. The Ideal Candidate: • One year of supervisory experience., • One year of housekeeping experience in a hotel setting. About Us: From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results and everyone loves the experience. As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions. Please visit our website for more information: We offer a range of benefits including, but not limited to: • Growth and development tools and access to learning, • Robust PTO policies, • Medical/Dental/Vision Coverage, • 401k matching, • Employee Assistance Program, • Discounted products and services Midas Hospitality is proud to be a drug free workplace and equal opportunity employer. Job Posted by ApplicantPro

Job DescriptionCompany Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Be a part of the historic castle on the park, The Plaza, A Fairmont Managed hotel, a timeless landmark capturing memories since 1907. Located in the heart of midtown, The Plaza now features 282 luxury hotel rooms and suites, the elegant Champagne Bar as well as the legendary Palm Court, New York City’s premier destination for afternoon tea. The Plaza offers the Five Diamond standard of excellence and sophistication while offering an authentically local and unrivalled experience for our guest. Job Description Provide direction and support to Room Attendants and Housemen, ensuring the Housekeeping Department is run in a smooth efficient manner. The Housekeeping Manager is responsible to oversee the day-to-day operation of the housekeeping department in order to maintain the standards of service and cleanliness. Compensation: $77,000 - $79,000 per annum Essential Job Functions: • Begin Day by inspecting all showrooms, out of order and vacant clean room, • Prepare floor assignment daily basis and record updated status and turn into housekeeping on a daily basis, • Obtain list of rooms to be cleaned immediately and list of check-outs or discharges to prepare work assignments, • Inspect all landings and pantries for proper par stocks and ensure all guests rooms, corridors are maintained to a high level of cleanliness, • Inspects and update all vacant clean inspected rooms in the computer as soon as they become available, • Ensure that guest room is maintained in perfect condition by performing Written Room Inspections daily, • Ensure that all guestrooms have proper furniture, fixtures and amenities, and that all set standards for placement are being followed, • Strategize Room Attendants to clean priority, rush rooms first and VIP guests as needed, • Check all due out rooms 3 times per day, at: 12, 2 and 4pm – All check outs must be cleared by 6pm, • Upon guest departure re-check room for any forgotten item, • Maintain database of guest preferences, • Report all room discrepancies with front desk daily before the end of shift., • Report Engineering deficiencies daily to Housekeeping Office Coordinator, • Encounters all guests and employees in a professional, service-oriented manner, • Report and handle all guest requests, complaints and service related issues, • Make recommendations to improve service and ensure more efficient operation, • Implement cyclical cleaning programs and assign to Housemen i.e. General Cleaning, Window cleaning; high dusting, • Perform a variety of guest requests and think creatively when called upon in order to establish a memorable experience for every guest and member, • Maintaining a good professional relationship with all contacts both inside and outside of the hotel, • Establish and maintain effective communication process with the entire hotel departments, • Inform Housekeeping Management of any absence from duty, reasons and or request additional days off, • Assist with disciplinary action when necessary, • Assist with interviews and new hiring process, • Maintain regular and punctual attendance in compliance with Fairmont Hotels and Resorts standards, • Comply with all hotel and departmental standards, policies and procedures, • Perform other related duties as requested by supervisor, • Adhere to Fairmont Grooming Standards at all times, • Comply with all hotel and departmental standards, policies and procedures, • Observe health and safety guidelines at all times, • Wear safety equipment and/or protection if requiredQualifications Knowledge, Skills and Ability: • Knowledge of hotel PMS System, Microsoft Office computer applications, office equipment, • Ability to perform assigned duties with attention to detail, speed and accuracy, • Excellent written and oral communication skills, • Must possess outstanding guest service skills, • Must be guest-oriented, enthusiastic with a vibrant personality, • Must have “hands on” approach, • Must maintain composure at all times and work objectivity in stressful, high-pressure situations, • Ability to approach all encounters with guests and employees in a professional manner, • Ability to answer all general inquiries in the Hotel and F & B outlet, • Must be a good listener and be able to follow instructions, • Must be able to utilize all available resources to meet guest needs, • Must be a good team player Education - Experience: • Excellent English, verbal and written communication skills, • Minimum two years of relevant experience in a luxury hotel (5 diamond or 5 star standards) or comparable environment, • Degree in Hospitality Management a plus, • Prior experience in Union Environment highly preferred Physical requirements: • Frequently standing and walking around the property, • Carrying or lifting items up to 50 lbs, • Pushing or pulling items weighing app. 200 lbs, • Frequently bending, kneeling, stretching and/ or reaching, • Able to perform tasks higher than floor level Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Job Title: Room Attendant/Laundry Attendant Location: Secaucus, NJ Company: Best Western Plus Secaucus Position Type: Full-Time Job Summary: We are seeking a diligent and detail-oriented Room Attendant to join our housekeeping team at Best Western Plus. The ideal candidate will be responsible for maintaining cleanliness and organization in guest rooms and public areas, ensuring a welcoming environment for our guests. As a Room Attendant, you will play a vital role in enhancing the guest experience by ensuring all accommodations meet our high standards of cleanliness and comfort. Key Responsibilities: • Clean and sanitize guest rooms, including bathrooms, linens, furniture, and floors, according to established hotel standards., • Restock and replenish amenities, linens, and toiletries as necessary., • Report any maintenance issues or damages to management promptly., • Ensure all rooms are well-kept, visually appealing, and ready for guests., • Respond to guest requests and inquiries professionally and in a timely manner., • Maintain inventory of cleaning supplies and notify management when reordering is needed., • Follow all safety and health guidelines, ensuring compliance with company policies., • Assist with cleaning and maintaining public areas, including lobbies, hallways, and recreational facilities., • Collaborate with team members to ensure efficient operations and excellent guest satisfaction., • Attend training sessions and staff meetings as scheduled. Qualifications: • High school diploma or equivalent preferred., • Previous housekeeping experience, preferably in a hotel environment, is a plus., • Strong attention to detail and a proactive approach to problem-solving., • Ability to handle multiple tasks and work efficiently in a fast-paced environment., • Excellent communication and customer service skills., • Physical stamina to perform repetitive tasks, including lifting, bending, and standing for long periods., • Flexibility to work varying shifts, including weekends and holidays. What We Offer: • Competitive pay and benefits package., • Opportunities for career advancement within the company., • A supportive and positive work environment., • Employee discounts on services and accommodations.

Job Description Trump International Hotel & Tower provides the finest standard of luxury to the world's most discerning Guests, all in the heart of Midtown Manhattan overlooking Central Park. Trump International Hotel & Tower redefines Manhattan's luxury hotel product. Accommodations offer the finest and most luxurious comforts of home- with Central Park as your front lawn, Lincoln Center as your entertainment center, and a personal Attaché attending to every need. Trump International Hotel and Tower seeks a Room Attendant to join our dynamic team. The Room Attendant is responsible for cleaning guest rooms as assigned and ensuring the hotel's established standards of cleanliness. The Room Attendant is responsible for reporting any maintenance deficiencies and handling guest requests. Qualifications • Prior housekeeping experience, • Candidate must have good verbal communication and organizational skills, • Able to perform physical work through the day, • Previous experience in a luxury environment, • Able to work a flexible schedule, including weekends and holidays Equal Opportunity Employer We are an equal opportunity employer and qualified applicants will be considered without regard to race, color, age, religion, sex, gender, gender identity, gender expression, national origin, ethnicity, disability, pregnancy, sexual orientation, genetic information, uniformed services status, veteran status, marital status, protected hairstyle and texture, and height or weight, or any other legally protected classification under local, state or federal law. Trump International Hotel & Tower New York participates in the federal E-Verify program, an electronic system that verifies employment authorization in the United States by comparing information from an employee’s Form I-9, Employment Eligibility Verification, with government databases. The company uses E-Verify only after an employee has accepted a job offer and completed the Form I-9. The company does not use E-Verify to pre-screen job applicants or candidates who have not received a job offer from the company. Hourly Rate: $29.90 - $39.87

Job DescriptionBenefits: • 401(k), • Company parties, • Competitive salary, • Dental insurance, • Employee discounts, • Flexible schedule, • Free food & snacks, • Free uniforms, • Health insurance, • Opportunity for advancement, • Paid time off, • Parental leave, • Training & development, • Vision insurance Who We Are Welcome to The Ned NoMad, a sophisticated members' club and hotel nestled in the heart of New York City. As the first international outpost of The Ned, we proudly opened our doors in Summer 2022, following the iconic debut of The Ned London in 2017. The Property Set in the historic Johnston Building, formerly the NoMad Hotel, our property boasts a rich legacy dating back to 1903. With design expertise from the Soho House Design team, we've lovingly preserved the building's original charm while infusing it with a fresh, contemporary style. At The Ned NoMad, we offer an eclectic mix of exclusive and public spaces, including 167 elegantly appointed bedrooms and suites, a lively rooftop bar and terrace restaurant, a first-floor bar, grill, and lounge, and nightly live entertainment at The Atrium Stage. Our public dining options include Cecconis, a modern-day classic Italian restaurant inspired by mid-century Trattorias, and Little Ned, a chic spot for handcrafted cocktails and bar classics with views of the Empire State Building. The Role A Room Attendant is responsible for providing guests services in the hotel and offering Full Service and Turndown Service for guests in an efficient manner that is aligned with the luxury standards of the hotel. Primary Responsibilities • Perform a variety of cleaning activities such as sweeping, mopping, dusting, and polishing., • Ensure all rooms are cared for and inspected according to company standards., • Notify superiors of any damages, deficits, and disturbances through Knowcross., • Check stocking levels of all consumables and replace and refill all amenities according to Ned Standards., • Cleans, fills, and replenishes enough water bottles for each room to receive at least two per turndown for the entire building., • Ensures that all items necessary for turndown service are stocked in the housekeeping closets on each floor., • Delivery of all items necessary for turndown to guest rooms., • Responds to calls via radio, KnowCross, or per other hotel protocol., • Assists in clearing rooms and guest corridors of unneeded or dirty items., • Removes trash and recyclables to designated areas., • Replaces/replenishes guest room amenities as needed or requested by room attendants, managers, or guests., • Adhere strictly to rules regarding health and safety and be aware of any company-related practice., • Establishing and maintaining good communications and teamwork with colleagues and other departments., • Participating in scheduled departmental meetings and all other relevant meetings as requested., • Must be able to seize, grasp, turn, and hold objects with hands., • Must be able to make fast-paced periodical movements are required to go from one part of the property to others., • Must be able to move, pull, carry, or lift at least 20 pounds., • Must be able to kneel, bend, crouch occasionally, and climb is required., • Must be able to perform physical activities such as lifting, cleaning, and stooping., • Must be able to stand, walk, lift, and bend for long periods., • Must be able to bend, stoop, lift, reach, push, twist, walk, crouch, and squat.Qualifications, • A candidate for this position must possess the following applicable knowledge, skills, and abilities and demonstrate and provide relevant examples to support their competencies., • Ability to work with minimum supervision and maintain a high level of performance., • Prioritization and time management skills., • Working quickly without compromising quality., • Must be able to access all areas of the property across varied terrain and footing., • Must be able to multi-task and display the ability to recognize that the guests' interests and needs are always primary. Must be able to lift at least 20 lbs. regularly. Must be able to access all areas of the property across varied terrain and footing., • Demonstrates knowledge of job-related processes and systems., • Must be able to work a flexible work schedule, including evenings, weekends, and holidays., • Must possess a professional presentation., • Highly responsible and reliable.Working Conditions/Environment, • The noise level in the work environment is usually moderate, • The person having this position may have to lift up to 50lbs on a daily basis, • The person having this position may have to sit for one (1) hour, stand and/or walk, push, kneel, bend, balance, squat, reach and stretch for eight (8) or more hours per day, • The work environment characteristics described herein are representative of those an Employee typically encounters while performing the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Our Doors Are Yours to Open The Ned is proud to be an equal opportunity workplace that seeks to recruit, develop, and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. Apply today and join us as a Room Attendant! #YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO Work Perks • Medical, Dental, Vision, Company Paid Life, Short Term Disability, Long Term Disability Insurance, • Referral bonus + competitive compensation, • Career development, career training, • Flexible work schedules, • Discounted family rates, • Family meals, • Two weeks vacation, 9 days PTO, 9 Holidays

Job DescriptionJob description House Attendant We have extraordinary career opportunities available for experienced Multi-lingual Genuine Team Players with a Passion for creating brilliant experience that makes people’ lives better! We are seeking talented and experienced House Attendants to join our amazing team. you will be responsible to take care of all the public areas of the hotel not limited to the front of the hotel, back of house, guest rooms, offices, staircases, corridors, and hallways, and responding to all requests of guests or managers. The House Attendant must follow strict guidelines and safety standards set forth by the hotel with one goal in mind, “Guest” Duties to include, but not limited to; Job Description • Partner with overnight colleagues and property leaders to ensure smooth operation of overnight shift, • Ensure daily checklist is completed according to hotel standards and report any incomplete task before the end of shift to your supervisor, • Participate in general cleaning of guest rooms set forth by management, • Ensure their assigned floors are always kept clean, tidy, and stock with supplies as needed by the Room Attendant/s, • Remove soiled linen, terry, and trash from the service areas or housekeeping closets and take them to the appropriate locations, e.g. garbage room, • Sort soiled linen/terries in the appropriate laundry bin to be cleaned type, • Assist housekeepers as needed to move roll-away beds, bed headboards, heavy machinery, mattress flipping, furniture moves, etc., • Vacuum hallways, clean exit lights, clean doors and frames, baseboards, moldings, hallway carpets, etc. as necessary in assigned sections, • Complete daily assigned projects that are given by the manager on duty, • Report guest requests, complaints, and inquiries to your manager to ensure matters are handled to ensure guest satisfaction, • Report all maintenance issues and items that need repair, • Delivery guests request as needed and ensure to greet guest in a friendly professional manner, • Stock and maintain all supply rooms and closets. Report all supplies that need replenishing to your manager, • Use high power equipment to polish, vacuum, mop, shampoo carpets, wax floors, and disposing of garbage, • Participate in general cleaning of guest rooms, public areas, or storage areas, • Knowledgeable and actively practices the hotels' emergency procedures and lost and found guidelines, • Perform and complete any special projects or reasonable requests assigned by management, e.g., daily focus projects, • Properly uses all cleaning fluids and supplies according to OSHA standards, • Ensure all equipment is in operation order and all supplies are up to par. Report equipment that needs repair or supplies that need to be ordered, • Assist guest with any cleaning concerns they might have or requests for additional supplies, • Local candidates only, • U.S. Citizenship/Work Authorization required, • 1-2 years of luxury hospitality experience preferred, • English language skills very helpful, • Be able to lift, pull and push 50 pounds without restrictions, • Be able to speak, write and understand the primary language of the workplace, • Excellent organization skills, • Capable of working with little or no supervision and still maintain immaculate standards We are committed to extending equal opportunity in employment to all qualified candidates who can contribute to the diversity and excellence of our organization. We encourage applications from all qualified individuals without regard to race, color, religion, genetic information, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability or any other basis protected by applicable local, state or federal laws. Hiring is contingent on eligibility to work in the United States.

Job Description Loews Regency New York Hotel has a legacy of luxury - expertly orchestrated and masterfully performed. Located in midtown Manhattan, the property seamlessly blends its iconic Art Deco design with modern sensibilities, craftily merging form and function to compliment 50 years of service expertise. Welcome to our Park Avenue Allure. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: • Competitive health & wellness benefits, 401(k) & company match, • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, • Pet Insurance and Paid Pet Bereavement, • Training & Development opportunities, career growth, • Tuition Reimbursement We are seeking An experienced and detail-oriented Housekeeping Manager to lead our team in maintaining the highest standards of cleanliness and guest satisfaction. The ideal candidate will possess strong leadership skills, a passion for hospitality, and a proven track record in managing housekeeping operations in a hotel environment. A commitment to excellence and a proactive approach to problem-solving are essential for success in this role. Who You Are: • A passionate hospitality professional with a proven track record in housekeeping management., • Detail-oriented and proactive, with a strong focus on maintaining high standards., • A confident leader who thrives in fast-paced environments and communicates effectively., • Dedicated to enhancing both guest and team member experiences., • Oversees daily assignments of duties of Housekeeping staff while analyzing room turns and making staff or procedural adjustments as necessary., • Develop, implement, and maintain housekeeping standards and procedures to ensure cleanliness and organization throughout the hotel., • Interview and select all departmental line level colleagues., • Maintain optimal housekeeping staffing levels to ensure peak performance and supervision., • Ensure smooth, efficient, and cost-effective operations, including labor management and inventory control., • Coordinate departmental activities with other hotel departments to maintain overall cleanliness., • Coordinate special projects related to housekeeping as directed by the Director, Housekeeping., • Keep leadership informed of significant departmental updates and activities., • Oversee the 3rd party uniform and laundry services., • Hold regular team meetings to share essential operational information and address guest concerns., • Evaluate team member performance, identify areas for improvement, and mentor team members and leaders to aid in their advancement., • Bachelor's degree or relevant work experience required., • Minimum of two (2) years housekeeping experience in hotel hospitality and minimum of two (2) years housekeeping or guest service leadership experience required., • Previous experience with Opera Property Management System preferred., • Ability to develop and maintain effective operating and control processes designed to attain maximum operating efficiency while ensuring adherence to established guest satisfaction criteria., • Ability to stand for long periods of time required., • Ability to push, pull, and lift items weighing up to 25lbs.

Stateroom Steward - Hotel Room Housekeeping. Utility - Janitorial in Galley & Hotel.

Norwegian Cruise Line is currently looking for energetic, hospitality-minded professionals with both recent and relevant experience in one of the following categories:. Our Recruiters will tell you all about life and work on board a cruise ship and then they'll begin conducting 1:1 virtual interview

Job Description JOB TITLE: Overnight Manager REPORTS TO: General Manager and Front Office Manager Purpose for the Position: To close the day, ensure all revenues, receipts, and ledgers are balanced, check in and out hotel guests, answer telephones, provide maximum levels of guest service, and support the hotel’s rooms division in any way required to ensure complete guest satisfaction. Supervise overnight staff. Deliver friendly efficient customer service and to ensure the safety hotel guests, at all times. Essential Responsibilities: • Greet, register, and assign rooms to guests of the hotel., • Verify customers’ credit, and establish how the customer will pay for the accommodation upon check-in., • Keep records of room availability and guests’ accounts using computerized property management system., • Perform nightly audits., • Prepare daily credit limit and cash reports., • Perform simple bookkeeping activities, such as balancing receipts and revenues for the day, and perform income audit on all revenues posted (i.e., calculating restaurant checks and telephone charges to ensure proper revenues have been posted) prior to closing the day., • Review accounts and charges with guests during the checkout process., • Transmit and receive messages using telephones or telephone switchboards., • Contact overnight housekeeping or maintenance staff when guests report problems., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record and address guest complaints, referring customers to managers as necessary., • Answer all incoming phones in three rings or less., • Complete “bucket checks” to ensure all accounts are current and comply with standards established by the hotel’s Controller and Front Office Manager., • Responsible for all aspects of the hotel running properly during overnight period., • Lead the fire brigade during the overnight shift., • Send out and distribute morning reports., • Be an outgoing, welcoming personality for the hotel., • Use logical thinking and personal judgment to perform a variety of office tasks., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately., • Be available to work overnight shifts, weekends, and holidays., • FSD certification within 6 months of employment, • High School Diploma, • Proficient in Microsoft Office, • Ability to multi-task, • Customer Service Oriented Environmental Conditions: Inside: Protection from weather conditions, but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights, and measurements. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries, and reports using prescribed format and conforming all rules of punctuation, grammar, diction, and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationship to Data, People, and Things: Data: Compiling: Gathering, collating, or classifying information about data, people, or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling, and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials.

Job Description:\n\nAbout Kasa Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to deliver stylish, professionally managed accommodations to business and leisure travelers alike. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations. Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences. Location: Remote (U.S. based) Team: Operations Reports to: CEOAbout the Role As Senior Vice President of Operations, you will lead the operational performance and guest experience across Kasa's fast-growing portfolio of 85+ properties across the U.S., with aspirations to expand globally. This executive role is crucial to Kasa's success and will directly report to the CEO and interface with the Board of Directors. The SVP will oversee both our regional operations model (East, South, West) and centralized operational systems, bringing together strategy, people, technology, and on-site execution to drive guest satisfaction, operational excellence, and property-level profitability. Our regional operations model empowers P&L Owners - Kasa's version of GMs - with full ownership of performance at the property level. They leverage centralized Kasa services (e.g., AI-driven guest support, revenue management, owner reporting, and repair coordination) to maximize outcomes. Your role is to ensure the operating model delivers exceptional results, regardless of whether the solution is centralized, decentralized, or hybrid. That means putting the right talent in place, deploying effective playbooks, and maintaining clear accountability to drive consistent, high-performance outcomes. This is a hands-on role. You'll be on-site often, walking properties, working alongside teams, evaluating spaces, and diagnosing what's working and what isn't. You'll need to combine strong instincts with data, the wisdom of legacy hospitality with an embrace of technology and AI.Your ImpactPortfolio Performance & Guest ExperienceDrive operational performance across Kasa's 85+ properties, scaling to 200+ and beyond.Set and execute property level business plans to deliver aggressive goals around Net Operating Income (NOI), guest review scores, and owner satisfaction.Uplevel the on-site experience- visually, functionally, and culturally - so our properties deliver an end to end customer promise that is both recognizable and beloved.Own quality assurance across the portfolio, ensuring excellence in cleanliness, repair response, check-in readiness, and physical maintenance.Use data to identify and address the root causes of both systemic and local issues, distinguishing between one-off problems and broader patterns.Train regional and property-level teams to adopt the same analytical mindset, and leverage data not just for diagnostics, but to track, measure, and report on improvements over time.Team & Talent LeadershipHire, develop, and inspire a high-performing on-site operations team across three U.S. regions, with 10+ P&L Owners, and 170+ total team members and growing.Build and deploy rigorous training programs to onboard, upskill, and assess on-property talent.Create systems to evaluate talent, identify underperformance early, and drive continuous improvement across every level of the on-site org.Instill a culture of performance, integrity, and Fearless Feedback that permeates every Kasa property.Systems Thinking & Central OperationsOversee Kasa's centralized operations functions (e.g., centralized housekeeping, maintenance coordination, customer service systems, People Ops, root cause analysis) to ensure consistency and leverage at scale.Drive innovation in operational systems, including partnering with our Tech & Product org to implement AI-powered tools that reduce cost and increase speed and accuracy.Translate qualitative property feedback into quantitative system upgrades and vice versa.Make Root Cause-level improvements to the operating system: not just treating symptoms, but addressing core issues in ways that drive lasting, systematic progress. Build and evolve a system that is scalable, self-sustaining, and continuously improving.On-Site-First LeadershipSpend significant time on the ground across the country. Your default work environment should be a Kasa property, whether it's speaking to a housekeeper, inspecting a repair job, or helping train a new P&L Owner. A core challenge of this role is the ability to zoom in to understand day-to-day realities at the property level, while also zooming out to architect and continuously improve the systems that drive performance across the entire portfolio in a scalable, enduring way.Own and evaluate the physical environment of our properties. Have the instincts and taste to know what "good looks like" from a guest's point of view, and talent point of view and the operational skills to make it happen.Understand and activate non-room revenue strategies (e.g., café, retail, F&B, and event space) where applicable.Executive Partnership & StrategyAct as the voice of on-site operations in company-wide strategy discussions.Play an active, vocal role in our Monthly Business Reviews for on-site operations, challenging teams to come prepared with solutions to key issues and holding them accountable to clear deliverables and timelines.Partner with Product, Technology and AI teams to ensure Kasa's technology is a force multiplier for the front lines, not just the back office.Support the CEO and Real Estate team in building long-term trust with our owner community.Drive strategic alignment across regions while enabling local flexibility and experimentation, fostering an evolutionary component to our operating system where high-performing local innovations are identified, scaled, and embedded across the broader portfolio.Success in this RoleFirst 60 DaysConduct an operational deep dive across all three regions and our centralized ops platform. Identify the highest leverage Root Cause issues that if addressed would drive improved performance. Create plan to systematically address these issuesDefine what "great" looks like across guest experience, team structure, and P&L performance.Build trust with the on-site teams by visiting top and bottom-performing properties and conducting listening tours.Implement immediate changes to create quick wins and drive improved operating performanceYear 1 Key OutcomesAchieve material increase in Operating Profit across our properties.Improve Kasa's guest review scores and reputation metrics portfolio-wide.Uplevel the performance of regional and property-level teams by enhancing training, coaching high-potential talent, and decisively parting ways with underperformers, ultimately reducing performance variance across the portfolio and building a high-accountability, high-impact operating culture.Identify and implement organizational structure adjustments - across regional and property-level operations - that improve accountability, increase local autonomy, and strengthen our operating system to ensure we are structurally set up for scalable successDesign and implement a performance-based incentive system that drives accountability, aligns regional and property-level teams with company goals, and ensures our operators are incentivized to think and act like owners.Become a trusted voice with the Board on operational performance and risk.Who You AreRequired Experience15+ years in hotel or hospitality operations, with deep multi-property, multi-region leadership experience.Proven track record of owning full P&L responsibility and improving bottom-line results across large portfolios.Known for hiring, developing, and retaining top on-site talent and holding teams to high standards.Demonstrated ability to evaluate and improve physical guest spaces (from FF&E to signage to sound to scent).Experience managing centralized ops programs and implementing operational technology at scale.Ideal QualitiesYou combine old school hospitality instincts with a new school mindset. You're curious, excited about tech, and can balance implementing scalable systems with old school blocking and tackling..You're a road warrior: happiest in the on-site, shoulder-to-shoulder with teams, and immersed in the guest experience. You thrive in the work, not just above it, and are energized by spending the majority of your time in properties across the portfolioYou "know what good looks like," and you don't settle for mediocrity-whether it's a front desk welcome or the grout in a bathroom.You embrace accountability, ask tough questions, and create high-performing cultures.You are guest-obsessed: intuitive about what delights or disappoints travelers. You live our Hall of Fame Host value in leaps and bounds. You help us become Beloved by Guests.You are owner-oriented: You care about driving profitability and being seen as indispensable by our real estate partners.You are excited about using AI and automation to drive performance and efficiency.Why Join Kasa?Be the operational leader of a fast-scaling, technology & AI-forward hospitality brand.Help reshape the way hospitality is delivered at scale: combining efficiency, design, and service.Build and scale an on-site operating model with full P&L ownership.Work alongside a founder-CEO and top-tier leadership team.Create a portfolio you're proud to walk, stay in, and talk about.Benefits Remote Work: With flexibility as a core value, and over three-quarters of the team working remotely, Kasa employees are able to work from anywhere! Kasa Travel Credit: We love to travel! Kasa employees get an allowance of free stays with us in any of our locations, plus a discount on any night for friends and family. The Pay: Competitive salary with bonus tied to operational performance. Equity included. The starting base pay range for this role is set based on multiple considerations including business needs, market demands, talent availability, experience, and unique skills and attributes. The base pay range is subject to change and may be modified in the future. This role may also be eligible for equity, bonus, perks, benefits, and Kasa Travel Credits. Generous Stock Option Plan: At Kasa, our compensation philosophy is to offer a total compensation package that over-indexes on equity to encourage our team to think like owners (by being owners) and benefit from the growth in value that our collective hard work creates. Flexible PTO: Full-time exempt Kasa employees are encouraged to take time off as they need and see fit, ensuring that it's not disruptive to their work. Cell phone reimbursement: We reimburse a portion of your monthly cell phone bill to say thanks for using your personal phone during the workday. 401(k) Plan: As you invest in yourself and your future, Kasa invests in you too: we match 100% of the first 3% of your deferred salary. Health Coverage: We've invested in comprehensive health insurance options to help when you need it most, including a company-sponsored plan with fertility coverage. Other Perks: Qualifying full-time roles are eligible for a wi-fi stipend, home office stipend, and more! Curious about the Kasa experience? Save 15% when you book on kasa.com Who We Are Kasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high-quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to provide stylish, professionally managed accommodations to business and leisure travelers. We took the best that hotels and short-term rentals had to offer and created a new class of hospitality that is well-priced, reliable, and offers a large selection of great locations! Behind the scenes, we build technology that combines with our innovative operations to grow a globally scalable offering that delivers high-quality stays to guests. Our guests enjoy seamless check-ins, caring service, and attractive amenities. If anything comes up, our on-site and remote guest experience team is available throughout their stay, ensuring our hospitality is rarely seen but always felt. Kasa is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided based on qualifications, merit, and business need. Kasa is an E-Verify participant. We will verify the identity and employment eligibility of all persons hired to work in the United States by matching information employees provide on the Form I-9 against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). You may find more information here and here. Kasa does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People & Talent team. The Kasa Talent Acquisition team will only communicate from email addresses that use the URLs kasa.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money or technology to work for our company. If you believe you are a scam victim, please review your local government consumer protections guidance and reach out to them directly. US-based applicants may refer to this article from consumer.ftc.gov for more details.

Job DescriptionBenefits/Perks • Monitor the maintain knowledge of hotel operations and activities, • Take reservations and answer questions via phone, email, and in-person, • Build rapport with guests and identify their needs through friendly conversation and open-ended questions, • Describe the features and amenities of guest rooms, • Ensure compliance with health and quality standardsQualifications, • Friendly and outgoing personality, • Familiarity with hospitality industry standards, • Proficient in English; knowledge of other languages is a plus, • Computer literacy, • Able to resolve issues with a customer-focused orientation

Job DescriptionBenefits/Perks • Flexible Scheduling, • Career Advancement Opportunities, • Monitor the maintain knowledge of hotel operations and activities, • Take reservations and answer questions via phone, email, and in-person, • Build rapport with guests and identify their needs through friendly conversation and open-ended questions, • Describe the features and amenities of guest rooms, • Ensure compliance with health and quality standardsQualifications, • Friendly and outgoing personality, • Familiarity with hospitality industry standards, • Proficient in English; knowledge of other languages is a plus, • Computer literacy, • Able to resolve issues with a customer-focused orientation, • Able to lift 30 pounds

Job DescriptionBenefits/Perks • Flexible Scheduling, • Career Advancement Opportunities, • Monitor the maintain knowledge of hotel operations and activities, • Take reservations and answer questions via phone, email, and in-person, • Build rapport with guests and identify their needs through friendly conversation and open-ended questions, • Describe the features and amenities of guest rooms, • Ensure compliance with health and quality standardsQualifications, • Friendly and outgoing personality, • Familiarity with hospitality industry standards, • Proficient in English; knowledge of other languages is a plus, • Computer literacy, • Able to resolve issues with a customer-focused orientation, • Able to lift 30 pounds

Job DescriptionBenefits/Perks • Flexible Scheduling, • Career Advancement Opportunities, • Monitor the maintain knowledge of hotel operations and activities, • Take reservations and answer questions via phone, email, and in-person, • Build rapport with guests and identify their needs through friendly conversation and open-ended questions, • Describe the features and amenities of guest rooms, • Ensure compliance with health and quality standardsQualifications, • Friendly and outgoing personality, • Familiarity with hospitality industry standards, • Proficient in English; knowledge of other languages is a plus, • Computer literacy, • Able to resolve issues with a customer-focused orientation, • Able to lift 30 pounds

Job Description Assistant General Manager SUMMARY: Manages the functional areas of guest registration, night audit, guest reservations, housekeeping/laundry, and food and beverages areas to ascertain guest satisfaction and associate satisfaction – and maximize hotel profitability. Assist general manager in day-to-day operations of the hotel and is acting manager in the general manager’s absence. RESPONSIBILITIES: • Supervision of Front Desk Personnel, develop and post weekly work schedule of Front Desk Associates. Provide support to the Front Desk at busy times, by answering the telephone, taking messages, and assisting guests in the registration and checkout of the hotel., • Assist with selection, training, counseling and motivating hourly associates. Conduct Front Desk personnel performance appraisals., • Ensure Front Office associates follow proper cash control procedures., • Supervision of Breakfast Personnel. Assisting them in the selections of food items. Coordinating and assisting with the purchase of food and supplies from Food Supplier. Develop an inventory control of food and supplies., • Assist the General Manager and Housekeeping Manager in the supervision of the Housekeeping Department., • Assist in monitoring the expenses of each departmental budget with the exception of the Sales Department and Maintenance Department., • Participate in the development of the hotel expense budget., • Assist hotel management and sales teams with the implementation and execution of revenue programs to ensure that the hotel’s room occupancy, average daily rate, and RevPar objectives are met., • Coordinate and administer the daily transmittal of cash and checks to the bank. Responsible for the Accounts Receivable and Accounts Payable ledgers., • Able to perform Night Auditor Duties., • Balance Hotel books at the end of each period. Prepare audit reports for end of period. Send End of Period reports to Corporate on the due date of each new period., • Work with individual vendors - making sure services and invoices match; getting the best price for supplies., • Ensure an associate attitude of attentiveness and anticipation of guest needs., • Ensure proper delivery of guest special requests., • Meet with and solicit comments from guests on a regular basis to determine their level of satisfaction with all guest services and facilities., • Responsible for knowing hotel emergency procedures., • Train associates to act accordingly in the event of an emergency or accident at the hotel., • Assist in the maintenance of the key control program that is already in place, • Ensure the security needs of the property and guests are met., • Participate in community activities, associate functions, and guest events., • Ensure effective departmental communication and information systems through logs, department meetings and hotel meetings., • Communicate with the General Manager on a daily basis., • Inform General Manager of potential problems with guests and progress of special projects., • Perform “Manager on Duty” responsibilities as required., • Ensure proper communication and teamwork are continuous with sister properties

Job Description JOB TITLE: Front Desk Agent REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job Description JOB TITLE: Front Desk Agent REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job Description Assistant General Manager - JdV by Hyatt Brooklyn Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. Start Your Journey with Midas Hospitality: Midas Hospitality is seeking a dynamic Assistant General Manager to join our team at the JdV by Hyatt located in Brooklyn, NY. Candidates must have prior hotel management experience and a passion for delivering superior customer service. What You Will Be Doing: • Overseeing the leadership teams for Front Desk, Housekeeping and F&B Departments, • Human resources: hiring, training, coaching and counseling of employees, problem resolution and discipline, • Participating in the Manager On Duty program to ensure adequate hotel coverage, • Resolve customer complaints, anticipate potential problems, operational issues, business flow and associate performance, • Prepare forecasts and reports and assist in the development, implementation and monitoring the budget to maximize revenue and minimize expenses, • Overall hotel management under the guidance of the General Manager The Ideal Candidate: • Must have previous hotel management experience, • Excellent communication and interpersonal skills, • Ability to work nights and weekends, • Has their FLSD or can obtain within 6 months, • Has their NYC Food Handling Certificate, • Has NYC Market experience About Us: From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results and everyone loves the experience. As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions. Please visit our website for more information: We offer a range of benefits including, but not limited to: • Growth and development tools and access to learning, • Robust PTO policies, • Medical/Dental/Vision Coverage, • 401k matching, • Employee Assistance Program, • Discounted products and services Midas Hospitality is proud to be a drug free workplace and equal opportunity employer. Job Posted by ApplicantPro

Job Description Operations Manager - JdV by Hyatt - Brooklyn, NY Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. Start Your Journey with Midas Hospitality: Midas Hospitality is seeking an experienced Operations Manager to help oversee our JdV by Hyatt located in Brooklyn, NY. This person will be responsible for overseeing the operation of the Housekeeping and Front Desk departments of the hotel property. Areas of management include - budget, product quality, Heatmap, hotel opening, hiring, training and all aspects of guest service. What You Will Be Doing: • Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house., • Maintain rooms control procedures and reports discrepancies to the Assistant General Manager by using the Rooms Discrepancy Daily Report., • Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses., • Respond to all guest requests, concerns and problems to ensure guest satisfaction., • Maintain the Hyatt Preventative Maintenance Program within the rooms to ensure they are being kept up to standards on a quarterly basis and the proper documentation is being recorded., • Covers Front Desk and/or Night Audit shifts, • is able to Open/Close the house and oversee Supervisory staff, • Participate in Manager On Duty coverage for the hotel The Ideal Candidate: • Previous hotel management experience, preferably as an Executive Housekeeper or Director of Front Office, • Ability to work holidays, nights and weekends and to cover shifts as needed, • Has their NYC Food Protection Certificate or can obtain within 30 days, • Has their FLSD Certificate or can obtain within 6 months About Us: From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results and everyone loves the experience. As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions. Please visit our website for more information: We offer a range of benefits including, but not limited to: • Growth and development tools and access to learning, • Robust PTO policies, • Medical/Dental/Vision Coverage, • 401k matching, • Employee Assistance Program, • Discounted products and services Midas Hospitality is proud to be a drug free workplace and equal opportunity employer. Job Posted by ApplicantPro

Job Description Job Title: Overnight Front Desk Agent Location: Best Western Plus Meadowlands- Secaucus, NJ Job Type: Full-time/Part-time Shift: Overnight (11 PM - 7 AM) Position Overview: The Overnight Front Desk Agent is the first point of contact for our guests during the night shift, responsible for delivering exceptional customer service while ensuring the smooth operation of the hotel during overnight hours. This role requires a detail-oriented, proactive individual who can handle various tasks, including check-ins and check-outs, responding to guest inquiries, managing reservations, and ensuring the security and safety of the hotel. Key Responsibilities: • Greet and welcome guests upon arrival in a friendly and professional manner., • Conduct efficient check-in and check-out procedures, processing payments and ensuring accurate billing., • Respond to guest inquiries and requests promptly, providing information about hotel services, local attractions, and amenities., • Manage room reservations, cancellations, and modifications through our hotel management system., • Monitor hotel security and maintain a safe environment for guests and staff, reporting any incidents or emergencies to management., • Handle guest complaints with professionalism, seeking to resolve issues in a timely manner., • Maintain cleanliness and organization at the front desk and lobby area., • Prepare and distribute nightly reports and documentation as needed., • Assist in light housekeeping duties, restocking supplies, and maintaining inventory., • Collaborate with security and housekeeping teams to ensure guest satisfaction and safety., • Stay informed about the hotel’s policies, procedures, and promotions to provide accurate information to guests., • Perform other related duties as assigned by the management. Qualifications: • High school diploma or equivalent; additional hospitality-related education is preferred., • Prior experience in front desk operations or customer service, • Strong communication and interpersonal skills., • Ability to work independently and make sound decisions in a fast-paced environment., • Proficient in computer software and hotel management systems., • Excellent problem-solving skills and attention to detail., • Flexibility to work overnight shifts, weekends, and holidays., • Ability to lift and move items up to 25 pounds and stand for extended periods. What We Offer: • Health, dental, and vision insurance options, • Paid time off and holiday pay, • Employee discounts on hotel stays and amenities, • Opportunities for professional development and career advancement Best Western Plus Meadowlands is an equal opportunity employer and values diversity in our workforce. We encourage all qualified candidates to apply.

Job Description JOB TITLE: Front Desk Agent REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.

Job Description JOB TITLE: Front Desk Agent REPORTS TO: Front Office Manager Purpose for the Position: To check in and out guests to the hotel, ensure proper room and miscellaneous postings, secure credit, answer questions, answer telephones, provide maximum levels of guest service and support the hotel’s rooms division in anyway required to ensure complete guest satisfaction. Essential Responsibilities: • Greet, register, and assign rooms to guests of hotel., • Verify customers' credit, and establish how the customer will pay for the accommodation., • Keep records of room availability and guests' accounts using computerized property management systems., • Compute bills, collect payments, and make change for guests., • Perform simple bookkeeping activities, such as balancing cash accounts., • Issue room keys and escort instructions to bellmen., • Review accounts and charges with guests during the check out process., • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers., • Transmit and receive messages, using telephones or telephone switchboards., • Contact housekeeping or maintenance staff when guests report problems., • Make and confirm reservations., • Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions., • Record guest comments or complaints, referring customers to managers as necessary., • Advise housekeeping staff when rooms have been vacated and are ready for cleaning., • Answer all incoming phones in three or less rings., • Be an outgoing, welcoming personality for the Hotel, • Use logical thinking and personal judgment to perform a variety of office tasks that require special skills and knowledge., • Make decisions based on your own judgment and company policy., • Follow instructions without close supervision., • Speak and write clearly and accurately. Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75% or more of the time inside. Math Skills: Requires mathematical development sufficient to be able to: Compute discount, interest, profit and loss, commission, markups and selling price, ratio and proportion, and percentages. Calculate surface, volumes, weights and measures. Language Skills: Must have developed language skills to the point to be able to: Read newspapers, periodicals, journals, and manuals. Write business letters, summaries and reports using prescribed format and conforming to all rules of punctuation, grammar, diction and style. Participate in discussions and debates. Speak extemporaneously on a variety of subjects. Relationships to Data, People and Things: Data: Compiling: Gathering, collating, or classifying information about data, people or things. Reporting and/or carrying out a prescribed action in relation to the information is frequently involved. People: Speaking-Signaling: Talking with and/or signaling people to convey or exchange information. Includes giving assignments and or directions to helpers or assistants. Things: Operating-Controlling: Starting, stopping, controlling and adjusting the progress of machines or equipment. Operating machines involves setting up and adjusting the machine or materials as the work progresses. Controlling involves observing and turning devices to regulate reactions of materials. Specific Vocational Preparation: Proficiency in Microsoft Office Professional with an emphasis on Word, PowerPoint and Excel to format and create professional documents to be used and distributed on the executive level. Candidate must have strong organizational skills and ability to prioritize duties to complete within required deadlines. Creativity to accomplish required tasks, such as documents being appealing to the eye, to find and research various information needed to complete and compile reports.