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Job Description The Regional Director of Operations (RDO) is responsible for the successful and profitable operation of multiple hotels within a designated region. This role requires a strategic and hands-on approach to maximize guest satisfaction, drive revenue growth, and ensure operational excellence across all assigned properties. We uphold a people-first culture where relationships come before business, and intentional culture powers performance. Our mission—to raise the bar on what Relationships, Reputation, and Returns mean in hospitality—drives everything we do. By combining proven systems, talent development, and a culture rooted in genuine connection and ownership results, our company fosters an environment where team members are empowered to grow and deliver exceptional outcomes. Must relocate to South Georgia or Middle East Alabama. Compensation: $85,000+ depending on experience Responsibilities: • Promote a customer-focused culture by delivering outstanding guest experiences, conducting regular guest satisfaction surveys and utilizing feedback to continually improve service and experience., • Recruit, train, and mentor a high-performing team while cultivating a positive, inclusive, and goal-oriented work environment., • Work closely with sales teams to grow market share, sustain key client relationships, and track performance to achieve revenue targets., • Develop and execute pricing strategies, monitor market trends, and lead revenue-generating initiatives across all hotel departments., • Conduct property inspections, enforce regulatory and franchise compliance, and address concerns to uphold brand standards. Qualifications: • Strong budgeting, forecasting, and financial reporting skills with the ability to analyze performance and identify improvement areas., • A bachelor’s degree (B.A.), 3–5 years of relevant experience and/or training, or an equivalent combination of education and experience., • Strong verbal and written communication skills, with the ability to lead meetings and present effectively to stakeholders at all levels., • In-depth knowledge of hotel operations, including preventative maintenance, housekeeping, F&B, and guest services., • Must be able to leverage and be proficient in systems to streamline operations and reporting, such as Property Management Systems, Excel, Word, Outlook, and PowerPoint. About Company At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK.

POSITION PURPOSE AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for assisting guests at all times, answering phones, and checking in and checking guests out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests. MAJOR / KEY JOB DUTIES • Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests., • Assists and responds to guest requests with diligent follow through. Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness., • Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures., • Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property., • Setup, maintenance and takedown of breakfast when required by time of day., • Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards., • Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards., • Collecting relevant guest information in accordance with provided guidelines, probing for potential sales leads, and identifying sales opportunities., • Periodic tours of the property to ensure the property is meeting brand standards., • Assists and provides reasonable accommodations in response to guest requests whenever possible and practical, • Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities. OTHER DUTIES • Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas., • Engage in cross training in housekeeping and laundry areas to provide assistance as needed., • Other tasks as assigned by the management team. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES • Understand and communicate in English proficiently to interact with guests, associates and outside vendors., • Proficient operation of the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned., • Understand and comply with documents such as safety rules, operating and maintenance instructions, and procedure manuals., • Complete routine reports and correspondence., • Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals, • Apply good judgment at all times., • Manage problems, address and solve guest-related issues. ENVIRONMENTAL JOB REQUIREMENTS • Regularly required to remain stationary; navigate the hotel and parking lot; reach and handle; detect objects and controls; and detect sounds., • Occasionally required to position self to access low areas and traverse heights and remain stable while doing so., • Occasionally push and/or pull carts and equipment up to 50 pounds., • While performing the duties of this job, the associate frequently works in outside weather conditions (depending on hotel)., • Occasionally work in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals and risk of electrical shock., • Typically, be at moderate to loud noise levels., • Occasionally travel to help at other locations within a reasonable geography. MINIMUM QUALIFICATIONS High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.

POSITION PURPOSE AND SUMMARY The Housekeeper position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for cleaning guest rooms in accordance with company guidelines and procedures. Watch A Day in the Life video for Housekeeper (English) _ Watch A Day in the Life video for Housekeeper (Spanish) _ MAJOR / KEY JOB DUTIES • Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates., • Cleans assigned guest rooms with adherence to company standards, policies and procedures., • Ensures housekeeping carts, cart rooms and laundry areas are maintained to company standard while in use., • Stocks carts and cart rooms if necessary and or directed by management., • Reports all maintenance issues directly to the front desk and/or manager on duty., • Reports any remaining guest property in a check-out room directly to the front desk and manager on duty., • Assists and provides reasonable accommodation in response to guest requests whenever possible and practical., • Complies with all safety and security policies and procedures., • Completes all required and annual Extended Stay University training. OTHER DUTIES • Assisting with cleaning other areas of the hotel as assigned by the manager including but not limited to, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas., • Responsible for maintaining overall hotel cleanliness., • Other duties as assigned by the management team. BENEFITS, • Weekly Pay!, • Competitive Wages, • Great working environment, • Employee Recognition Programs, • Vision Insurance, • 401(k) Savings Plan, • Employee Assistance Program (EAP), • Employee Perks Program offering discounts to major companies COMPENSATION Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES • Understand instructions, policies, and guidelines and the ability to engage in effective communication with the manager and staff., • Understand and follow guidelines, adhere to time objectives, productivity measurements and similar company standards and expectations., • Apply good judgment at all times. ENVIRONMENTAL JOB REQUIREMENTS • Regularly required to remain stationary, be mobile, navigate the hotel, handle, reach, and detect objects, tools, or controls, and detect scent and detect sounds., • Regularly position self to access low areas, traverse heights and remain stable while doing so, balance, and the ability to bend, kneel, or crouch., • Occasionally push/pull objects (carts/cleaning equipment) weighing up to 50 pounds., • Detect items in guest rooms to ensure safe performance of work., • Frequently work in outside weather conditions (depending on hotel)., • Occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock., • Typically, moderate to loud noise levels in the work environment., • The associate may be asked to travel to help additional locations within a reasonable geography. MINIMUM QUALIFICATIONS • No prior experience or training necessary.

POSITION PURPOSE AND SUMMARY The Housekeeper position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for cleaning guest rooms in accordance with company guidelines and procedures. MAJOR / KEY JOB DUTIES • Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates., • Cleans assigned guest rooms with adherence to company standards, policies and procedures., • Ensures housekeeping carts, cart rooms and laundry areas are maintained to company standard while in use., • Stocks carts and cart rooms if necessary and or directed by management., • Reports all maintenance issues directly to the front desk and/or manager on duty., • Reports any remaining guest property in a check-out room directly to the front desk and manager on duty., • Assists and provides reasonable accommodation in response to guest requests whenever possible and practical., • Complies with all safety and security policies and procedures., • Completes all required and annual Extended Stay University training. OTHER DUTIES • Assisting with cleaning other areas of the hotel as assigned by the manager including but not limited to, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas., • Responsible for maintaining overall hotel cleanliness., • Other duties as assigned by the management team. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES • Understand instructions, policies, and guidelines and the ability to engage in effective communication with the manager and staff., • Understand and follow guidelines, adhere to time objectives, productivity measurements and similar company standards and expectations., • Apply good judgment at all times. ENVIRONMENTAL JOB REQUIREMENTS • Regularly required to remain stationary, be mobile, navigate the hotel, handle, reach, and detect objects, tools, or controls, and detect scent and detect sounds., • Regularly position self to access low areas, traverse heights and remain stable while doing so, balance, and the ability to bend, kneel, or crouch., • Occasionally push/pull objects (carts/cleaning equipment) weighing up to 50 pounds., • Detect items in guest rooms to ensure safe performance of work., • Frequently work in outside weather conditions (depending on hotel)., • Occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock., • Typically, moderate to loud noise levels in the work environment., • The associate may be asked to travel to help additional locations within a reasonable geography. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.

POSITION PURPOSE AND SUMMARY The Housekeeper position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for cleaning guest rooms in accordance with company guidelines and procedures. Watch A Day in the Life video for Housekeeper (English) _ Watch A Day in the Life video for Housekeeper (Spanish) _ MAJOR / KEY JOB DUTIES • Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates., • Cleans assigned guest rooms with adherence to company standards, policies and procedures., • Ensures housekeeping carts, cart rooms and laundry areas are maintained to company standard while in use., • Stocks carts and cart rooms if necessary and or directed by management., • Reports all maintenance issues directly to the front desk and/or manager on duty., • Reports any remaining guest property in a check-out room directly to the front desk and manager on duty., • Assists and provides reasonable accommodation in response to guest requests whenever possible and practical., • Complies with all safety and security policies and procedures., • Completes all required and annual Extended Stay University training. OTHER DUTIES • Assisting with cleaning other areas of the hotel as assigned by the manager including but not limited to, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas., • Responsible for maintaining overall hotel cleanliness., • Other duties as assigned by the management team. BENEFITS, • Weekly Pay!, • Competitive Wages, • Great working environment, • Employee Recognition Programs, • Medical Insurance, • Dental Insurance, • Vision Insurance, • Health Care and Dependent Care Flexible Spending Accounts, • Employer Paid Basic Life and AD&D Insurance, • Employer Paid Long Term Disability, • Optional Employee Paid - Voluntary Benefits, • Short-Term Disability, • Buy-Up Long-Term Disability, • Supplemental Life Insurance, • Dependent Life Insurance, • 401(k) Savings Plan, • Paid Time Off, • Employee Assistance Program (EAP), • Employee Perks Program offering dicsounts to major companies COMPENSATION Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES • Understand instructions, policies, and guidelines and the ability to engage in effective communication with the manager and staff., • Understand and follow guidelines, adhere to time objectives, productivity measurements and similar company standards and expectations., • Apply good judgment at all times. ENVIRONMENTAL JOB REQUIREMENTS • Regularly required to remain stationary, be mobile, navigate the hotel, handle, reach, and detect objects, tools, or controls, and detect scent and detect sounds., • Regularly position self to access low areas, traverse heights and remain stable while doing so, balance, and the ability to bend, kneel, or crouch., • Occasionally push/pull objects (carts/cleaning equipment) weighing up to 50 pounds., • Detect items in guest rooms to ensure safe performance of work., • Frequently work in outside weather conditions (depending on hotel)., • Occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock., • Typically, moderate to loud noise levels in the work environment., • The associate may be asked to travel to help additional locations within a reasonable geography. MINIMUM QUALIFICATIONS • No prior experience or training necessary.

POSITION PURPOSE AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for assisting guests at all times, answering phones, and checking in and checking guests out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests. MAJOR / KEY JOB DUTIES • Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests., • Assists and responds to guest requests with diligent follow through. Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness., • Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures., • Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property., • Setup, maintenance and takedown of breakfast when required by time of day., • Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards., • Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards., • Collecting relevant guest information in accordance with provided guidelines, probing for potential sales leads, and identifying sales opportunities., • Periodic tours of the property to ensure the property is meeting brand standards., • Assists and provides reasonable accommodations in response to guest requests whenever possible and practical, • Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities. OTHER DUTIES • Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas., • Engage in cross training in housekeeping and laundry areas to provide assistance as needed., • Other tasks as assigned by the management team. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES • Understand and communicate in English proficiently to interact with guests, associates and outside vendors., • Proficient operation of the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned., • Understand and comply with documents such as safety rules, operating and maintenance instructions, and procedure manuals., • Complete routine reports and correspondence., • Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals, • Apply good judgment at all times., • Manage problems, address and solve guest-related issues. ENVIRONMENTAL JOB REQUIREMENTS • Regularly required to remain stationary; navigate the hotel and parking lot; reach and handle; detect objects and controls; and detect sounds., • Occasionally required to position self to access low areas and traverse heights and remain stable while doing so., • Occasionally push and/or pull carts and equipment up to 50 pounds., • While performing the duties of this job, the associate frequently works in outside weather conditions (depending on hotel)., • Occasionally work in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals and risk of electrical shock., • Typically, be at moderate to loud noise levels., • Occasionally travel to help at other locations within a reasonable geography. MINIMUM QUALIFICATIONS High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.

Position Purpose and Summary: The Assistant General Manager ("AGM") assists the General Manager ("GM") or Multi-Unit General Manager ("MUGM") in managing hotel day-to-day operations, assures optimum performance and continual improvement in guest satisfaction and associate satisfaction. The AGM is hands on in managing the hourly staff, including scheduling, directing and overseeing their daily activities and training. The AGM is expected to provide leadership to the staff to promote an exceptional workplace. The AGM also must ensure that safety and security procedures are in place in accordance with company guidelines and standards for all associates and guests. Major/Key Job Duties: • Demonstrates and promotes 100% commitment to providing the best possible experience for our guests., • Become trained in all managerial functions and operations at the hotel level., • Ensures all associates are properly onboarded, trained and complete ESU required training timely., • The associate must promote compliance with company policies and procedures, including but not limited to the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities., • Upholds and drives compliance with policies, rules, and standards (including but not limited to the safety and security guidelines) at the property level., • Ensure associates at the property are driving company initiatives to increase revenue, lower costs and increase guest and associate satisfaction., • Serves as first level of management contact for guest service issues. Resolves guest issues in a timely manner and determines whether to escalate to GM/MUGM as needed., • The AGM must demonstrate professionalism and embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness., • Daily interaction with the guests to identify quality lead generation and assist guests with future travel needs., • Assists in maximizing revenues and flow through to GOP to meet or exceed budgeted EBITDA. Other Duties: • Assists the GM/MUGM with interviewing, onboarding and training new associates., • Direct supervision/involvement with all associates to promote a positive work environment through teamwork, energy, enthusiasm and recognition., • Active involvement in daily team meetings and interactions with staff to foster continuous improvement, needed guidance, encouragement and corrective action when necessary., • Assists the GM in budgetary control measures, including labor monitoring, scheduling, room expense control and maintaining PAR levels through Daily Visual Management., • Ensures associates have the necessary tools to execute their jobs on an ongoing basis., • Serves as the manager on duty in the absence of the GM/MUGM., • Inspects guest rooms., • Complete Guest Ready, visual inspections, assign daily arrival reservations., • Provides other relief, or back-up duties as needed at the hotel including front desk coverage, housekeeping, and other duties when needed to ensure optimum operation of the hotel., • Responsible for managing purchase order process, ordering and receiving products in a timely manner., • Assists GM/MUGM in monitoring cash management, in-house guest balances and direct bill receivables compliance., • Assists with hotel sales activities when needed, including Soar leads., • Actively reviews and monitors social media websites to ensure timely and appropriate responses., • Ensures that clean rooms, guest and associate satisfaction are top priorities. BENEFITS • Weekly Pay!, • Competitive Wages, • Great working environment, • Employee Recognition Programs, • Medical Insurance, • Dental Insurance, • Vision Insurance, • Health Care and Dependent Care Flexible Spending Accounts, • Employer Paid Basic Life and AD&D Insurance, • Employer Paid Long Term Disability, • Optional Employee Paid - Voluntary Benefits, • Short-Term Disability, • Buy-Up Long-Term Disability, • Supplemental Life Insurance, • Dependent Life Insurance, • 401(k) Savings Plan, • Paid Time Off, • Employee Assistance Program (EAP), • Employee Perks Progam offering discounts to major companies COMPENSATION Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Knowledge, Skills, Abilities & Competencies: • Comprehend fundamental instructions, write short correspondence, and memos. Solid fluency English skills with regard to reading, writing and verbal communication to be able to communicate effectively with guests, associates, and outside vendors., • Ability to operate the property management system technology, including the ability to work through all shift reports and performing the audit functions when necessary., • Ability to add, subtract, multiply, and divide units of measure, using whole numbers, common fractions, and decimals., • Ability to apply common sense understanding to carry out detailed written and/or oral instructions., • Supervisory skills to oversee daily activities of 8 to 15 hourly staff., • Ability to organize multiple priorities to ensure that daily operations are performed at peak efficiency. Environmental Job Requirements: • While performing the duties of this job, the associate is regularly required to remain stationary; navigate the hotel and parking lot; reach, handle, and detect tools, objects and controls; and detect scent and sounds., • Occasionally bend, kneel or crouch., • Occasionally push, pull, lift and/or move up to 25 pounds., • While performing the duties of this job, the associate frequently works in outside weather conditions (depending on hotel)., • Occasionally works in wet humid conditions near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals and risk of electrical shock., • The work environment typically will be at moderate to loud noise levels., • The associate may be asked to travel to help additional locations within a reasonable geography, or to cover additional sites during another manager's absence. Minimum Qualifications:, • Prior hotel experience in a hospitality or retail establishment is required., • High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Preferred Qualifications:, • Prior supervisory experience is preferred., • Demonstrated leadership ability is desired., • Some job-related college level courses preferred.

POSITION PURPOSE AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests. Watch A Day in the Life video for Guest Services Representative _ MAJOR / KEY JOB DUTIES • Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests., • Assists and responds to guest requests with diligent follow-through., • Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness., • Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures., • Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property., • Setup, maintain, and takedown of breakfast display in timely manner., • Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards., • Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards., • Collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying sales opportunities., • Periodic tours of the property to ensure the property is meeting brand standards., • Assists and provides reasonable accommodation in response to guest requests whenever possible and practical, • Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities. OTHER DUTIES • Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas., • Engage in cross training in housekeeping and laundry areas to provide assistance as needed., • Other tasks as assigned by the management team. . BENEFITS • Weekly Pay!, • Competitive Wages, • Great working environment, • Employee Recognition Programs, • Vision Insurance, • 401(k) Savings Plan, • Employee Assistance Program (EAP), • Employee Perks Program offering discounts to major companies Compensation Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES • Understand and communicate in English proficiently to interact with guests, associates and outside vendors., • Proficient operation of the property management system technology. Requires the ability to work through all shift reports and perform the audit function when necessary and assigned., • Understand and comply with documents such as safety rules, operating and maintenance instructions, and procedure manuals., • Complete routine reports and correspondence., • Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals, • Apply good judgment at all times., • Manage problems, address and solve guest-related issues. MINIMUM QUALIFICATIONS • High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.

POSITION PURPOSE AND SUMMARY The full-time lead housekeeping position is responsible for assisting the management team in overseeing the tasks, training and standards of the housekeeping department and to optimize performance through continuous improvement and execution of all cleaning standards. The position is expected to work independently with limited supervision from management. The position will also be responsible for working directly with the maintenance technician on the preventative maintenance/deep cleaning program, assisting management with guest room inspections and any additional duties assigned by the management team. MAJOR / KEY JOB DUTIES • Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates., • Trains new and existing housekeepers, inspects guest room, and adheres to company standards, policies and procedures., • Ensures housekeeping carts, cart rooms and laundry areas are maintained to company standard., • Works directly with the maintenance engineer to perform the guest room preventative maintenance/deep cleaning., • Performs daily housekeeping tasks in guest rooms and weekend out of room cleaning as needed., • Responsible for overall hotel cleanliness., • Motivates and drives company initiatives within the department., • Completes all required and annual ESU Training. OTHER DUTIES • Schedules daily housekeeping assignment boards when needed, • Performs duties in housekeeping and laundry departments as needed., • And any other duties as assigned by the management team. KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES • Read and speak English and comprehend simple instructions, short correspondence, and memos., • Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals, • Always apply good judgment., • Support and assist daily activities of 3 plus housekeeping associates on staff, • Coach and train new and existing associates on company standards, guidelines and procedures., • Prioritize tasks and duties to ensure that daily housekeeping operations are performed at peak efficiency. ENVIRONMENTAL JOB REQUIREMENTS • Regularly required to remain stationary, be mobile, navigate the hotel, handle, reach, and detect objects, tools, or controls, and detect scent and detect sounds., • Position self to access low areas, traverse heights and remain stable while doing so, balance, and the ability to bend, kneel, or crouch., • Occasionally push/pull objects (carts/cleaning equipment) weighing up to 50 pounds.??, • Discern or detect items in guest rooms to ensure safe performance of work., • Frequently work in outside weather conditions (depending on hotel)., • Occasionally work in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock., • Typically, moderate to loud noise levels in the work environment., • The associate may be asked to travel to help additional locations within a reasonable geography.? ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.

Hotel operations management generalist position that supports Front Desk (including Bell/Door Staff Switchboard AYS and Concierge/Guest Services) Rooms (including Housekeeping Recreation and Laundry) Food and Beverage (including Restaurants Bar/Lounge and Room Service) Event Operations (including Ev

Job DescriptionAre you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!Compensation: 15 - 17 hourly Responsibilities: • Ensure all guests feel they are having an exceptional experience at the property, • Complete additional bookkeeping, administrative, and accounting procedures as requested, • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required, • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process, • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management Qualifications: • Must be computer proficient; experience with accounting or reservation software is a bonus, • Excellent customer service and communication skills are required, • Experience in the hospitality industry or guest services is preferred, but not required, • Some college is preferred but a high school diploma or equivalent is required, • Requires a flexible schedule that allows for overnight shift hours About Company Our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes.

Job Description Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today! Responsibilities: • Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed, • Make sure every hotel guest has a pleasant stay, • Complete additional bookkeeping, administrative, and accounting procedures as requested, • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management, • Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages Qualifications: • Diploma or equivalent from high school is required; some college is desired, • Overnight shift; requires flexible hours, • Computer proficiency is required; experience with accounting or reservation software is preferred, • Excellent customer service and communication skills are required, • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required About Company Located off I-285, our hotel is two miles from Perimeter Mall and the Dunwoody MARTA train station with access to downtown Atlanta. Oglethorpe University is a ten-minute drive from us. UPS Headquarters and Truist Park are 20 minutes away.

Job DescriptionKana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: • Medical, • Vision, • Dental, • 401K, • Immediate Pay- earned wage access!, • Vacation time, • Sick time, • Holiday pay, • Bonus opportunities, • Brand-specific employee discounts, • Long term/short term disability, • Life insurance Primary Responsibilities • Greet guests and perform check-in/out procedures • Follow all cash and credit card procedures required by hotel and brand standard• Check house count to determine the rooms available for the day • Review credit limit exception report & gets additional approval if necessary• Check expected departures for today & clears checkouts or extends stays after check out time• Update housekeeping room status when received from housekeeping • Balance departments from daily activity report at the end of shift • Performs cashier shift change when cash is in balance • Explain any of the hotel’s promotional items to each guest checking in & gives them to any guest who requests them • Mention various hotel amenities, (i.e. free breakfast, spa, fitness center, voice mail, etc.) to guests during lags in phone or in-person conversations • Respond promptly to any guests’ inquiries or complaints; Offers alternate solution if guest demand cannot be met • Demonstrate commitment to servicing the guest by being hospitable and accommodating • Document any guest accidents by completing the accident report form • Ability and flexibility to work various shifts including evenings, weekends, and holidays Education/Experience • High School diploma or GED preferred • One year hospitality experience required • Customer service experience required • Experience handling cash and credit card procedures • Attention to detail • Knowledge of the hotel layout, all amenities offered, and all procedures & organization.• Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions. Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job DescriptionDescription: Provides excellent guest service in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures. Execute selling strategies to enhance the hotel revenue. Responsible for the total front office operations: Acts as Manager on Duty as needed, responds immediately to guest requests, represents the hotel in the morning and afternoon hours, maintains thorough communication with management staff. PREREQUISITES Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances. • Experience in service, sales, telesales or guest relations type of industry preferred, • High school diploma or equivalent of same SUMMARY OF ESSENTIAL JOB FUNCTIONS • Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating., • Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted., • Must be able to stand for eight hours, bend, stretch, reach., • Must be able to see and hear., • Must be able to communicate with other associates and/or guests. Requirements: REQUIRED KNOWLEDGE, SKILLS AND ABILITIES Knowledge: • Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts., • Frequent Stay Program, • Reservations procedures including cancellations and “walking” guest, • Phone etiquette and answering procedures, • Area shopping, dining, entertainment and travel directions to assist guest inquiries., • Daily hotel operations, check daily events, bulletin boards and be up to date on changes, new procedures and events., • Manager on Duty functions when necessary or as scheduled Skills: • Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment and make change., • Proficient in written and verbal English, • Problem solving and conflict resolution skills Abilities: • Multi task, remain associate and guest service centric., • Communicate with guests, co-workers receiving and transmitting mail, phone and written messages and relay pertinent information using communication log books., • Assist with guest issues with professionalism, maintaining hospitable attitude SPECIFIC RESPONSIBILITIES • Greet and register guests, provide room assignments, maintain guest privacy, and accommodate special request when possible., • Promote and sell services/amenities of the hotel., • Promote repeat business by offering to take future reservations and providing recommendations for alternate same brand-type products., • Be aware of potential sales leads and contacts thorough guest interaction. Report information to the appropriate individual., • Keep housekeeping and other departments informed of any special requests, late check-outs, and special needs areas., • Check all credit cards for validity before the end of the shift., • Learn and utilize PMS., • Ensure all cash, check and miscellaneous departments are in balance at shifts end., • Assist in other areas: F & B, cleanliness of property wherever assistance is needed for guest satisfaction., • Help maintain a clean and professional lobby, dining area; dusting vacuuming, cleaning tables, etc., • Have a thorough working knowledge of emergency procedures., • Practice safety standards at all times and be alert to hazardous conditions. Report or correct any hazardous conditions immediately., • Report any unusual occurrences or request to the manager., • Maintain certification from a responsible, • Utilize Service Recovery Log and other necessary communication logs from shift to shift., • Maintain stock/cleanliness in the market area., • Where applicable, follow approved laundry procedures, ensure understanding of operation of washers and dryers. Assist with folding linen accord to proper standards., • Other duties as assigned, including assisting in other departments such as laundry, housekeeping or food and beverage. WORKING CONDITIONS/SPECIAL REQUIREMENTS • This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work., • Standing, walking for long periods of time while maintaining a friendly professional image., • May be required to work any day/shift, including weekends. POSITIONS FOR POSSIBLE ADVANCEMENT • Assistant General Manager, • Guest Service Manager, • Guest Service Supervisor Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

Job Description Guest Services / Front Desk Representative - Part Time, Rotating Shifts Our Culture: We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference. Job Description: Guest Service Representative consistently delivers outstanding customer service to each guest every time ensuring that the highest standards are upheld and guest expectations are exceeded through the check-in/check-out process, in person throughout their stay and in telephone communications. Guest Service Representatives respond to guest’s requests with a sense of urgency and concern. Guest Service Representative is the communication and information center for guests, fellow employees, vendors, and other outside business representatives. They perform a variety of clerical duties including basic computer work, reception and simple accounting tasks. Specifically, you will be responsible for performing the following tasks to the highest standards. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America. The job is simple: Focus on ways to promote and engage in internal growth programs. Continuously exemplify and live by our Culture. Meet/exceed our company goals and three metrics. • Complete all required training, • Adhere to all standard operating procedures and property specific brand standards, • Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests, • Provide personalized, friendly service to every guest and associate, • Have knowledge of all hotel systems including PBX phone system, key card system, PMS reservation systems, and general office machines, • Complete all tasks described on the relevant shift check list during shift, • Have knowledge of fire alarm system and Emergency/evacuation procedures, • Check the credit of guest accounts daily and follow up if action is required, • Have knowledge of surrounding area, • Be responsible for security of guests, fellow employees, and hotel assets, • Keep cash drawer secure and in balance throughout the shift, • Communicate with housekeeping department in order to ensure an ample supply of clean rooms, • Sell and up-sell rooms to walk-ins and phone reservations, • Have general knowledge of housekeeping, bed making, vacuuming, etc., • Strive for the consistent goal of 100% occupancy and 100% guest satisfaction, • Have professional telephone & communication skills, • Have patience and understanding for every person encountered Necessary Skills: • Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc., • Must be responsible for security of guests, fellow employees and hotel assets, • Have knowledge of fire alarm system and evacuation procedures, • Able to report to scheduled shifts, • Able to communicate effectively in writing, by telephone and in person., • Able to work a flexible schedule, • Is organized, honest, and works well with others, • Maintain a clean and attractive work area, uniform, and person Has the highest degree of integrity and is humble, living by the Golden Rule, • Able to work with people from diverse cultures and backgrounds, • Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service., • Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds, • Can perform work for 8 hours and work in a restrictive space/environment., • Must have eyesight enabling vision both near and far, • Must be able to use/lift arms for up to 8 hours, • Must be able to handle and work well under pressure, • Have finger dexterity for operating equipment such as computers, • Able to understand operating of computer PMS systems and functions with minimal supervision and recall task to preform needed guest functions, • Must speak in a clear, understandable voice, hear at a basic level, and understand English Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule. Vision Hospitality Group LLC, offers the following benefits: • Paid Time Off, • Optional Health, Wellness and Care benefits, • Health Reimbursement Program, • Flexible Spending Account, • Stay Discounts, • Optional Company paid Life Insurance, • 401(k) and 401(k) matching, • Employee Assistance Program, • Several Voluntary and Supplemental Insurance Options, • Select Paid Holidays and One Personal Floating Holiday, • Loyalty Incentives and Other Unique Incentive Programs

Job Description Situated in the epicenter of Midtown, Loews Atlanta Hotel is walking distance to some of the best attractions in the city. Welcome to Atlanta's Most Vibrant Neighborhood. With spectacular views, beautiful rooms and an ideal location - this property is a modern-age Southern charmer. Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: • Competitive health & wellness benefits, 401(k) & company match, • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, • Pet Insurance and Paid Pet Bereavement, • Training & Development opportunities, career growth, • Tuition Reimbursement, • Team Member Hotel Rates, other discounts, perks and more What We're Looking For: We are seeking An experienced and dynamic Assistant Front Office Manager to lead and supervise the operational activities of our guest services team at Loews Hotels. This pivotal role is responsible for ensuring our team delivers exceptional service and quality, consistently exceeding guest expectations at the front desk and in concierge services. Who You Are: • A natural leader with the ability to inspire and motivate a diverse team, fostering a positive and collaborative work environment., • Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs., • Communicates with authenticity, reflecting our culture of support, inclusion, and service in all written and verbal exchanges., • Proactive in resolving issues and addressing guest concerns, with the ability to think critically and make sound decisions under pressure., • A highly organized individual with strong multitasking abilities, able to prioritize effectively and manage time efficiently in a fast-paced environment., • Veterans and military spouses encouraged to apply What You'll Do: • Manage daily operations of the Front Office Team., • Responsible for leading and delivering exceptional guest experience., • Lead and supervise the guest services team to ensure high performance, morale, and compliance with service standards., • Manage payroll services for the Team Members assigned including scheduling, time-card edits, approval of time-off and reporting on one-time payments., • Monitor, communicate, and respond to guest feedback to enhance service quality and develop strategies for increasing guest loyalty and satisfaction., • Oversee room allocations based on guest preferences and coordinate with housekeeping., • Implement training programs while mentoring staff to foster professional growth., • Serve as the primary contact for internal and external inquiries., • Conduct audits and maintain accurate financial records, ensuring timely payment processing and analyzing financial performance., • Prepare performance reports for management on operational effectiveness and guest feedback., • Collaborate on initiatives to promote hotel services and enhance operational efficiency., • Handle emergencies with professionalism while ensuring the safety and security of guests and staff., • Perform additional duties as assigned. Your Qualifications Includes: • Bachelor's Degree or relevant work experience required., • Minimum of two years guest service experience in hotel hospitality preferred., • Minimum one-year guest service leadership role preferred., • Experience with previous Property Management System, preferred Opera System., • Knowledge of budgeting, forecasting, and financial analysis in a hotel setting preferred., • Ability to stand for long periods of time required., • Ability to work weekends, evenings, holidays as necessary/required. Who You'll Supervise: • Front Desk Team, • Guest Services Team Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Job DescriptionKana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company’s services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: • Medical, • Vision, • Dental, • 401K, • Immediate Pay- earned wage access!, • Vacation time, • Sick time, • Holiday pay, • Bonus opportunities, • Brand-specific employee discounts, • Long term/short term disability, • Life insurance Primary Responsibilities • Review all guaranteed arrivals and verify that all credit cards are valid by running numbers that they are not already in house • Ensure that rooms (day use) are listed in the computer as dirty in order for housekeeping to clean• Explain and provide any promotional items to each guest checking in • Explain various hotel amenities such as free breakfast, spa, fitness center, voice mail, etc. to guests • Documents any new commercial customer checking in so that a new account can possibly be opened • Inquires why rooms are blocked and asks maintenance to fix problem to unblock• Ensures rollaway beds and cribs are where they are shown on computer • Responds promptly to any guest inquiries or complaints • Offer alternate solution if guest demand cannot be met • Covers other areas of hotel as needed • Document any guest accidents by completing the accident report form • Complete the maintenance log whenever a complaint is reported • Maintain all areas of the front desk; clean and organized • Take the initiative to greet guests in a friendly and warm manner • Other duties as assigned Education/Experience• High School diploma/GED required • Previous experience in hospitality preferred • Customer service experience required • Experience handling cash, credit card procedures, and use math concepts • Attention to detail and organized • Knowledge of the hotel layout, all amenities offered, and all procedures & organization.• Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions. Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Description Situated in the epicenter of Midtown, Loews Atlanta Hotel is walking distance to some of the best attractions in the city. Welcome to Atlanta's Most Vibrant Neighborhood. With spectacular views, beautiful rooms and an ideal location - this property is a modern-age Southern charmer. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: Competitive health & wellness benefits, 401(k) & company match Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement Training & Development opportunities, career growth Tuition Reimbursement Pet Insurance Team Member Hotel Rates, other discounts, perks and more Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: • Competitive health & wellness benefits, 401(k) & company match, • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, • Pet Insurance and Paid Pet Bereavement, • Training & Development opportunities, career growth, • Tuition Reimbursement, • Team Member Hotel Rates, other discounts, perks and more What We're Looking For: A friendly and energetic Bell Person dedicated to enhancing our guest experience through exceptional service and support. A successful candidate will be proactive, motivated, and committed to providing an unforgettable experience for every guest. Who You Are: • Approachable with a warm and friendly demeanor that fosters a welcoming environment for both guests and Team Members., • Committed to delivering exceptional guest experiences, with a passion for anticipating and exceeding guest needs., • Skilled communicator capable of engaging with guests and team members with clarity and professionalism., • Proactive with the ability to handle various tasks and adjust to changing situations., • Veterans and military spouses are encouraged to apply What You'll Do: • Welcome and assist arriving and departing guests with professionalism and courtesy., • Safely handle and transport luggage, baggage, and packages., • Securely store luggage while awaiting transfer., • Provide detailed information about room types, amenities, and hotel facilities to guests and addresses guest inquiries., • Communicate hotel emergency procedures as needed., • Offer information about the hotel and local attractions, including travel directions; promoting hotel facilities, food and beverage outlets, and recreational programs., • Transport guests safely to and from property areas., • Build positive relationships with all hotel departments, Front Desk, Valet Parking, Concierge, and Housekeeping., • Remain vigilant at your post when not assisting guests, ensuring guest safety and notify Security if necessary., • Ensure cleanliness and proper condition of all equipment and work areas, coordinating with Housekeeping for major cleaning tasks., • Perform other assigned duties as needed. Your Qualifications Include: • High school diploma or equivalent work experience preferred., • Previous experience in a hospitality or customer service role preferred., • Ability to lift items more than 75lbs, such as luggage., • Experience in a hotel or resort environment preferred. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Job DescriptionA bit about usAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home. Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US. From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. The impact you'll haveAt Placemakr, we are obsessed with service and believe in providing exceptional experiences to our valued guests, residents, and partners. As a Guest Experience Associate, you will be at the forefront of this mission, serving as the primary point of contact for our guests and residents throughout their stay and until they depart. We are seeking individuals who embody Placemakr’s Community Norms, have a "can-do" spirit, and consistently go above and beyond to ensure both internal and external customer satisfaction. As an integral member of our on-site Property Team, you will embody our Property Team Mission with each task and interaction, and consistently demonstrate that exceptional service is the core of our operation. This is a full-time position requiring ability to work during the week, weekends, evenings and holidays. The exact days of the week will be rotational. Our benefits & perksCompetitive pay rate Generous monthly bonus program of up to $500/month Company stock options 401k + 4% employer matching program Medical, Vision & Dental Insurance plan options Flexible Spending Account & Health Savings Account options 15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out! PTO increases to 20 days per year after 2.5 years of employment Enjoy a paid day off for your birthday to celebrate your day, your way! Paid Parental Leave Paid Life Insurance Flexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all Transparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent) Exclusive, Placemakr-branded swag through our Placemakr Stars Program Weekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday Plus, discounts to stay at select Placemakr properties all over the US *The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change. This is an on-site position located in Midtown Atlanta. The pay rate for this role is $18.75/hour.Your typical day • Consistently provide an exceptional experience to all Placemakr guests, residents and partners by embodying what our guests should think of as a trusted friend and local insider., • Foster a "one team" mentality by collaborating effectively with fellow property team members., • Maintain a safe, secure and compliant environment for team members and guests., • Offer support to team members in need and support the de-escalation of situations when required., • Respond to written guest communication in a timely and effective manner through various channels, including text, email, HubSpot and AirBnB., • Communicate effectively with internal and external customers (i.e. guests, team members and vendors)., • Ensure guests are consistently checked into their assigned rooms in accordance with Placemakr standards., • Collect payment method consistently at check-in, following established protocols., • Utilize maintenance, housekeeping, check-in, and other systems accurately., • Respond promptly and effectively to off-site, cross-functional Placemakr team members via Teams, email, or other communication method., • Complete thorough and effective shift handovers at the conclusion of each shift., • Additional duties and responsibilities, as assigned. What it takes, • 1+ year of previous experience delivering excellent customer service in environments such as hospitality, retail, multi-family or food & beverage., • Previous experience communicating effectively with internal and external customers, both verbally and in writing., • Demonstrated ability to learn and utilize systems or technology (previous experience using a POS, CRM or customer communication system a plus!), • You have a can-do attitude and the ability to work effectively in a collaborative environment., • You embody our Property Team Mission of Customer, Consistency and Community (Norms)., • You lead by example and embody the core values of Placemakr. You Own It. You Make It Better. You Treat People Right., • Guest Experience Associates will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for our Guest Experience Associates and an exceptional guest experience. Our community normsGreat people are the key to our success. From corporate team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business: We own it.We make it better.We treat people right. Applicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr. Placemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at recruiting@placemakr.com All your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds, and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Placemakr participates in the E-Verify program as part of our hiring process in order to stay committed to maintaining a legal workforce and complying with all applicable employment laws. E-Verify is a federal system that allows employers to confirm the employment eligibility of newly hired employees by comparing information from an employee’s Form I-9 to data from U.S. Department of Homeland Security and Social Security Administration records. All new hires will be required to complete the Form I-9 and may be verified through the E-Verify system. For more information about E-Verify, please visit www.e-verify.gov. If you don’t meet 100% of the above qualifications, we still encourage you to apply! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionDescription: Provides excellent guest service in an efficient, courteous professional manner; follow LBA standards of friendly hospitality while adhering to guidelines and procedures. Execute selling strategies to enhance the hotel revenue. Responsible for the total front office operations: Acts as Manager on Duty as needed, responds immediately to guest requests, represents the hotel in the morning and afternoon hours, maintains thorough communication with management staff. PREREQUISITES Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances. • Experience in service, sales, telesales or guest relations type of industry preferred, • High school diploma or equivalent of same SUMMARY OF ESSENTIAL JOB FUNCTIONS • Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating., • Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted., • Must be able to stand for eight hours, bend, stretch, reach., • Must be able to see and hear., • Must be able to communicate with other associates and/or guests. Requirements: REQUIRED KNOWLEDGE, SKILLS AND ABILITIES Knowledge: • Entire property, staff, services, hours of operation, type of rooms, locations, rates, discounts., • Frequent Stay Program, • Reservations procedures including cancellations and “walking” guest, • Phone etiquette and answering procedures, • Area shopping, dining, entertainment and travel directions to assist guest inquiries., • Daily hotel operations, check daily events, bulletin boards and be up to date on changes, new procedures and events., • Manager on Duty functions when necessary or as scheduled Skills: • Computer literate to thoroughly operate property management system: post charges, compute bills, collect payment and make change., • Proficient in written and verbal English, • Problem solving and conflict resolution skills Abilities: • Multi task, remain associate and guest service centric., • Communicate with guests, co-workers receiving and transmitting mail, phone and written messages and relay pertinent information using communication log books., • Assist with guest issues with professionalism, maintaining hospitable attitude SPECIFIC RESPONSIBILITIES • Greet and register guests, provide room assignments, maintain guest privacy, and accommodate special request when possible., • Promote and sell services/amenities of the hotel., • Promote repeat business by offering to take future reservations and providing recommendations for alternate same brand-type products., • Be aware of potential sales leads and contacts thorough guest interaction. Report information to the appropriate individual., • Keep housekeeping and other departments informed of any special requests, late check-outs, and special needs areas., • Check all credit cards for validity before the end of the shift., • Learn and utilize PMS., • Ensure all cash, check and miscellaneous departments are in balance at shifts end., • Assist in other areas: F & B, cleanliness of property wherever assistance is needed for guest satisfaction., • Help maintain a clean and professional lobby, dining area; dusting vacuuming, cleaning tables, etc., • Have a thorough working knowledge of emergency procedures., • Practice safety standards at all times and be alert to hazardous conditions. Report or correct any hazardous conditions immediately., • Report any unusual occurrences or request to the manager., • Maintain certification from a responsible, • Utilize Service Recovery Log and other necessary communication logs from shift to shift., • Maintain stock/cleanliness in the market area., • Where applicable, follow approved laundry procedures, ensure understanding of operation of washers and dryers. Assist with folding linen accord to proper standards., • Other duties as assigned, including assisting in other departments such as laundry, housekeeping or food and beverage. WORKING CONDITIONS/SPECIAL REQUIREMENTS • This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work., • Standing, walking for long periods of time while maintaining a friendly professional image., • May be required to work any day/shift, including weekends. POSITIONS FOR POSSIBLE ADVANCEMENT • Assistant General Manager, • Guest Service Manager, • Guest Service Supervisor Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

Job Description Accounting Assistant - Hospitality Industry Job Summary A Hospitality Accounting Assistant plays a vital role in supporting the financial operations of hotels, resorts, restaurants, or hospitality management companies. This position involves processing financial transactions, managing accounts, and ensuring accurate record-keeping to support smooth business operations in a fast-paced hospitality environment. Key Responsibilities • Assist with accounts payable and receivable, ensuring timely processing of invoices, guest payments, and vendor transactions., • Reconcile daily revenue reports from hotel or restaurant POS systems with financial records., • Support payroll processing for hospitality staff, including tracking hours, tips, and bonuses., • Handle guest billing inquiries, refunds, and adjustments as needed., • Assist in preparing financial statements, budgets, and forecasts for hotel or restaurant operations., • Maintain and organize financial records, contracts, and vendor agreements., • Process bank reconciliations and monitor cash flow to ensure financial stability., • Ensure compliance with hospitality industry regulations, tax requirements, and company policies., • Collaborate with department heads (e.g., front office, food & beverage, housekeeping) to track expenses and budget allocations., • Assist in inventory and cost control for food, beverages, and supplies. Qualifications & Skills • Degree or diploma in Accounting, Finance, or Hospitality Management (preferred)., • Experience in hospitality finance or bookkeeping is a plus., • Proficiency in accounting software (e.g., QuickBooks, Opera, Sage, or industry-specific PMS)., • Strong understanding of hospitality revenue cycles, including room rates, food & beverage sales, and event billing., • High level of accuracy and attention to detail., • Strong organizational and time management skills to handle multiple financial tasks., • Ability to work in a fast-paced environment and meet deadlines., • Excellent communication skills to interact with vendors, guests, and internal departments.

Job DescriptionSalary: $60,000 - $70,000 Overview: Gillis Sales is a direct partner to Results Oriented Hospitality Management Group (ROHM). The On-Property Director of Sales will be employed by ROHM with a salary range of $60,000 to $70,000 per year. Job Summary: The Hotel Director of Sales is responsible for developing and executing strategies to maximize hotel revenue, occupancy, and market share. This role plays a critical part in guest satisfaction by coordinating group bookings, corporate accounts, and promotional initiatives that enhance the guest experience and encourage repeat visits. The Sales Director also supports the hotels revenue goals by identifying sales opportunities, maintaining strong client relationships, and promoting services and amenities to new and returning guests. Work Location: In person Hampton Inn & Suites Alpharetta Roswell 10740 Westside Way, Alpharetta, GA 30009 Key Responsibilities: Sales & Revenue Generation: • Identify and secure new corporate, group, and leisure accounts, • Maintain and nurture relationships with existing clients to drive repeat business, • Collaborate with marketing to create promotional packages, seasonal campaigns, and advertising initiatives, • Monitor market trends and competitor activity to inform sales strategy Guest Experience & Satisfaction: • Coordinate with front desk, housekeeping, and operations to ensure client expectations are met, • Support VIP, group, and corporate guests to create memorable experiences, • Identify opportunities to enhance guest satisfaction through tailored services and packages Team Leadership & Collaboration: • Coach and support the sales team to meet revenue goals, • Collaborate with operations, front desk, and F&B to execute events and group bookings, • Communicate effectively with management regarding sales pipeline, forecasts, and client feedback Reporting & Administration: • Prepare weekly, monthly, and annual sales reports for management, • Maintain organized client records and sales documentation, • Implement corporate and management sales directives Competencies: • Strong communication, negotiation, and presentation skills, • Customer service orientation and relationship-building abilities, • Strategic thinking and market awareness, • Leadership and team management skills, • Professionalism, reliability, and results-driven mindset Qualifications: Education: • Bachelors degree in Sales, Marketing, Hospitality, or related field preferred Experience: • 35 years of hotel or hospitality sales experience, • Proven track record in account management, revenue growth, or corporate sales Physical Requirements: • Ability to travel for client visits, meetings, and events, • Ability to work flexible hours as needed Additional Expectations: • Maintain professional appearance and positive attitude, • Attend industry networking events, trade shows, and client meetings, • Take ownership of sales targets and revenue goals, • Perform additional duties as assigned by management Impact on Guest Satisfaction & Repeat Business: The Sales Director drives business growth and guest satisfaction by ensuring clients expectations are met and exceeded. This role directly contributes to: • Increased group bookings and occupancy, • Positive client relationships and repeat business, • Enhanced guest experiences through coordinated services and amenities, • Revenue growth and market presence Benefits: • Dental insurance, • Health insurance, • Life insurance, • Paid time off, • Vision insurance, • Find out more about ROHM: rohmhotels.com/

Job Description Area Engineer Our Culture: We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference. Job Description: The Area Engineer is responsible for maintaining uninterrupted hotel operations while ensuring a high level of guest satisfaction. This includes overseeing the safety, compliance, and reliability of all mechanical, electrical, and plumbing (MEP) systems throughout the property. The position requires consistent documentation and reporting to both hotel leadership and corporate management, ensuring transparency and accountability. Additionally, the individual trains, mentors, and supports on-site engineering staff when applicable, fostering a strong and capable team. A key focus of the role is to deliver cost-effective, energy-efficient, and preventive maintenance solutions that enhance operational efficiency and long-term asset performance. The job is simple: Focus on ways to promote and engage in internal growth programs. Continuously exemplify and live by our Culture. Meet/exceed our company goals and three metrics. Necessary Skills: • Oversee the PM program for the entire Hotel, • Check in with the front desk to see what rooms are available to PM, • The AE will use Quore as it’s tool to document all PM’s, • Communicate with General Managers and Corporate Director of Facilities with any issues, • Ensure compliance with local codes, OSHA, fire safety, and brand standards, • Execute daily maintenance and repair activities through Quore, • Monitor and log building systems (HVAC, boilers, chillers, elevators, etc.), • Respond promptly to Emergency issues, • Conduct preventive maintenance per brand guidelines, • Maintain inventory of tools, supplies, and critical spare parts, • Support the Corporate Director of Engineering, • Provide technical guidance and remote troubleshooting, • Suggest capital expense requests and vendor contracts when needed, • Evaluate performance of the property Engineers Operating Procedures • Conduct property walk-through to assess condition of guest rooms, public areas and mechanical spaces, • Daily Operations, • Preventative Maintenance (PM), • Vendor & Contractor Management, • Safety & Compliance, • Reporting, • Emergency Procedures, • Departure & Transition, • Documentation, • Review and prioritize maintenance requests in the work order system. (Quore, • Ensure guest-impacting issues are resolved same-day whenever possible, • Perform daily rounds of mechanical systems and log readings, • Check life safety systems (fire panel, sprinklers, extinguishers, emergency lights), • Follow the brand-standard PM schedule, • Document all PM tasks in the CMMS. (Quore), • Notify leadership of critical PM deficiencies, • Track contractor invoices and submit to finance/GM for approval, • Enforce use of PPE and Lock-Out/Tag-Out procedures, • Ensure compliance with OSHA, EPA, ADA, and local building codes, • Maintain up-to-date MSDS/SDS for all chemicals, • Conduct weekly safety checks and report hazards immediately, • Submit a weekly 515 report to the Corporate Director of Engineering, • Provide weekly status updates to the GM, • Respond immediately to emergencies (fire alarms, floods, outages, elevator entrapments), • Follow the hotel’s Emergency Response Plan, • Notify GM and corporate engineering immediately of major incidents, • Document response actions and corrective measures taken, • Provide comprehensive handover to permanent or incoming engineer, • Submit a final written report with system condition, pending work orders, and vendor contacts, • Ensure tools, keys, and access cards are returned, • All logs, reports, and checklists must be filed electronically in Quore and shared with hotel management and corporate engineering for recordkeeping Leadership Responsibilities: Travel Requirements: • Supervise daily activities of the preventative maintenance team, • Assign rooms and tasks to team members and monitor productivity, • Ensure daily production goals are met, • Coordinate travel schedules, lodging, and logistics for the team, • Serve as the primary point of contact between property leadership and the traveling team, • Oversee company vehicle usage, including condition, cleanliness, and reporting of maintenance issues, • Manage company-issued purchasing methods (if applicable) and track expenses, • Review and ensure accuracy of all maintenance reporting and documentation, • Provide coaching, guidance, and support to team members, • Submit required daily and weekly reports Travel Requirements: • Frequent regional travel required • Overnight stays may be required based on project location • Travel time and assignments will be coordinated in advance Qualifications: • 5 years minimum of maintenance experience, preferably in hospitality or facilities maintenance overseeing multiple properties at once, • Expertise knowledge of HVAC, plumbing, electrical, and general repair work • Ability to work independently and manage time effectively, • Strong attention to detail and commitment to quality work • Valid driver’s license and ability to operate a company vehicle Physical Requirements: • Ability to stand, walk, bend, and lift up to 50 pounds • Ability to work in various environments, including guest rooms and mechanical spaces Work Schedule: • Full-time, hourly (non-exempt) position • Standard workday is 8 hours, including travel between job sites • Schedule may vary based on property needs • Travel-related expenses covered per company policy Work Environment: This role operates across multiple hotel properties and requires flexibility, adaptability, and a team-oriented mindset. The Area Engineer will interact with property leadership, housekeeping, and other departments to ensure rooms are guest-ready and compliant with company standards. Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule. Vision Hospitality Group LLC, offers the following benefits: • Paid Time Off, • Optional Health, Wellness and Care benefits, • Health Reimbursement Program, • Flexible Spending Account, • Stay Discounts, • Optional Company paid Life Insurance, • 401(k) and 401(k) matching, • Employee Assistance Program, • Several Voluntary and Supplemental Insurance Options, • Select Paid Holidays and One Personal Floating Holiday, • Loyalty Incentives and Other Unique Incentive Programs

Job Description As a Room Attendant, you will be responsible for ensuring that our guest rooms are clean, comfortable, and welcoming. You will collaborate with our housekeeping team to uphold high standards of cleanliness and presentation throughout the property. Your attention to detail and dedication to outstanding service will be essential for success in this role. This is a full-time position offering competitive compensation. Minimum Qualifications: High school diploma or equivalent Previous experience in housekeeping or a related field Ability to work both independently and within a team Strong communication and customer service skills Excellent attention to detail and the ability to multitask Reliable transportation Preferred Qualifications: Experience in a hotel or hospitality setting Familiarity with cleaning equipment and machinery Responsibilities: Clean and maintain guest rooms to the highest standards of cleanliness and presentation Respond promptly and professionally to guest requests and concerns Report maintenance issues or safety hazards to the appropriate department Assist with laundry and other housekeeping duties as needed Maintain a positive and professional demeanor at all times Skills: As a Room Attendant, your keen eye for detail and strong communication skills will help ensure each guest room meets our quality standards. Your ability to manage multiple tasks and work independently will support your success in this role. Prior experience in housekeeping or a related field will help you quickly adapt to our procedures. Above all, your commitment to excellent service will contribute to a memorable and enjoyable guest experience.

Job DescriptionJoin Our TownePlace Suites Atlanta-Buckhead Team as a Housekeeping Supervisor! Are you a detail-oriented leader with a passion for creating exceptional guest experiences? At TownePlace Suites Atlanta-Buckhead, we’re looking for a Housekeeping Supervisor to help lead our housekeeping team and maintain our hotel’s high standards of cleanliness and organization. If you take pride in keeping spaces spotless, love working in a dynamic hospitality environment, and enjoy leading a team, this is the perfect opportunity for you! What You’ll Do:✅ Lead & Inspire: Supervise and support housekeeping staff, ensuring efficiency and top-tier cleanliness.✅ Quality Control: Conduct inspections, maintain cleanliness standards, and ensure all rooms and public areas are guest-ready.✅ Train & Develop: Provide hands-on training and guidance to housekeeping team members.✅ Guest Experience: Respond to guest requests with a positive attitude, ensuring an outstanding stay.✅ Operational Support: Manage schedules, assign tasks, and oversee housekeeping operations. What We’re Looking For:✔️ 2-3 years of experience as a Housekeeping Supervisor or Housekeeping Inspector (or similar leadership role in hospitality).✔️ Strong leadership and team management skills—you're a motivator and problem-solver!✔️ Knowledge of housekeeping procedures, cleaning techniques, and equipment use.✔️ Excellent organizational and communication skills to coordinate with guests and team members.✔️ Experience with housekeeping management software is a plus! Why Join Us?\uD83C\uDF1F Work in a supportive team environment where your contributions make a real impact.\uD83C\uDF1F Be part of a well-respected hotel brand known for its quality and guest satisfaction.\uD83C\uDF1F Enjoy growth opportunities within the hospitality industry. Additional Details:\uD83D\uDCC5 Flexible Schedule: Includes evenings, weekends, and holidays based on hotel needs.\uD83C\uDFCB️️‍♂️ Physical Requirements: Ability to lift up to 40 lbs and stand/walk for long periods. Ready to take the next step in your hospitality career? Apply today and be part of our exceptional team! Benefits:Dental insuranceHealth insuranceVision insurance401(k) + MatchingPaid Time OffTravel Discounts EEOC Statement: TownePlace Suites Atlanta-Buckhead is an equal opportunity employer. We are committed to providing equal employment opportunities for all employees and applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetic information. In accordance with applicable federal, state, and local laws, we do not discriminate based on these factors. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionHousekeeping Inspector NOBU Hotel Atlanta NOBU Hotel Atlanta, the state-of-the-art addition to the world-renowned NOBU Hospitality brand, is currently seeking a highly motivated and detail-oriented professional to join our team as a Housekeeping Inspector. In this role, you will uphold the luxury standards and service philosophies of Nobu Hospitality by ensuring all guest rooms, public areas, and service spaces meet the hotel’s established cleanliness and presentation standards prior to guest arrival. The Housekeeping Inspector plays a critical role in maintaining the overall guest experience through detailed inspections, quality assurance, and collaboration with Housekeeping, Engineering, and Front Office teams. We are seeking individuals with a positive attitude, exceptional communication skills, and the flexibility to support operational needs in a fast-paced luxury hospitality environment. Essential Functions • Maintain complete knowledge of and comply with all departmental policies, service procedures, and brand standards., • Inspect guest rooms, suites, hallways, and public areas to ensure cleanliness, presentation, and functionality meet Nobu standards., • Verify room readiness prior to guest arrival, including VIP and special request accommodations., • Identify and report maintenance deficiencies, safety concerns, and cleanliness issues to the appropriate department for prompt resolution., • Ensure housekeeping attendants consistently follow established cleaning procedures and quality standards., • Assist in training and coaching housekeeping team members on cleanliness standards, organization, and presentation expectations., • Monitor linen, guest supplies, and amenities to ensure proper placement and inventory levels., • Anticipate guest needs, respond promptly to requests, and assist in resolving guest concerns professionally and efficiently., • Maintain confidentiality and security of all guest rooms and hotel information., • Utilize hotel systems and inspection tools to document room status updates and operational notes., • Collaborate with Front Office, Engineering, and Housekeeping leadership to prioritize room turnover and guest satisfaction., • Maintain complete knowledge and proper use of all housekeeping equipment and cleaning products., • Other duties as assigned.Competencies, • Strong attention to detail and organizational skills., • Excellent communication and interpersonal abilities., • Ability to lead by example and collaborate effectively with team members., • Strong time management and multitasking skills in a fast-paced environment., • Ability to maintain professionalism and confidentiality at all times., • Commitment to luxury hospitality standards and guest satisfaction., • Positive attitude with a proactive and solution-oriented mindset.Qualifications, • High school diploma or equivalent required., • One or more years of housekeeping, inspection, or hospitality experience preferred., • Previous luxury hotel experience strongly preferred., • Computer and technical skills required., • Experience with Opera Cloud and HotSOS preferred., • Ability to communicate effectively with guests and team members., • Flexible schedule availability, including weekends and holidays.Working Conditions & Physical Requirements, • Prolonged standing and continuous movement throughout the property., • Frequent bending, kneeling, pushing, pulling, and lifting., • Ability to lift up to 50 lbs., • Ability to stand and walk for extended periods of time., • Work schedules may vary depending on operational business needs. At NOBU Hotel Atlanta, we are committed to delivering exceptional luxury experiences through passion, teamwork, and attention to detail. If you are dedicated to excellence and thrive in a high-energy hospitality environment, we invite you to apply and become part of our team.

Job DescriptionDescription: Provides excellent guest service in an efficient, courteous, professional manner; following LBA standards of friendly hospitality while adhering to guidelines and procedures. This position is responsible for the cleanliness of guest rooms as well as the usage and organization of supplies. PREREQUISITES Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances. • Prior housekeeping experience in lodging, housing, hotels, hospitals, or care facilities preferred, • High school diploma or equivalent SUMMARY OF ESSENTIAL JOB FUNCTIONS • Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating., • Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted., • Must be able to stand for eight hours, bend, stretch, reach, crawl, and kneel., • Must be able to see and hear., • Must be able to communicate with other associates and/or guests. Requirements: REQUIRED KNOWLEDGE, SKILLS AND ABILITIES Knowledge: • Proper handling of linens, terry and other supplies while keeping sanitation and cost controls in mind., • Guestroom cleaning procedures., • Safety and security measures. Report or correct any hazardous conditions observed immediately., • Guidelines for Training Checklist for proper procedures., • Thorough knowledge of materials, supplies and equipment used in the housekeeping department. Skills: • Maintain designated minutes per room., • Follow cleaning procedures in the company systematic fashion., • Assist with guest issues, being professional and maintaining a hospitable caring attitude. Abilities: • Must be able to work alone, without direct supervision AND as a team member., • Comply with all standards., • Be able to multi task, remain service centric., • Communicate professionally with guest and co-workers., • Effectively communicate with guests and co-workers via various methods to include: messages and communication log books., • Must be able to learn/use computer systems necessary to perform daily tasks to include: Quore, Hotel Effectiveness, etc., • Must be able to exercise discretion to maintain guest privacy. SPECIFIC RESPONSIBILITIES • Daily responsible for cleaning vacant dirty rooms to be guest ready and returning occupied dirty rooms to an occupied clean status within specified time and accuracy constraints per brand standard and best practices set forth by LBA., • Maintain a crisp, clean and professional appearance daily adhering to grooming and uniform standards., • Follow all cleaning procedures outlined in the housekeeping training with every assignment and as specified on the training checklist., • Follow general clean procedures every 90 days., • Report any discrepancies to the immediate supervisor., • Assist in maintaining other areas of the hotel in a clean and orderly condition, (ex. Associate breakroom, restrooms, public areas, stairwells, and back of the house area)., • Respond to guest requests and inquiries immediately., • Have a thorough knowledge of emergency procedures and understand the safety and security needs of our guests and associates., • Other duties as assigned, of which the associate is capable of performing. WORKING CONDITIONS/SPECIAL REQUIREMENTS • This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work., • Standing, walking for long periods of time while maintaining a friendly professional image., • May be required to work any day/shift, including weekends. POSITIONS FOR POSSIBLE ADVANCEMENT • Room Inspector, • Housekeeping Manager Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

Job Description Situated in the epicenter of Midtown, Loews Atlanta Hotel is walking distance to some of the best attractions in the city. Welcome to Atlanta's Most Vibrant Neighborhood. With spectacular views, beautiful rooms and an ideal location - this property is a modern-age Southern charmer. Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: Competitive health & wellness benefits, 401(k) & company match Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement Training & Development opportunities, career growth Tuition Reimbursement Pet Insurance Team Member Hotel Rates, other discounts, perks and more Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. and Canada. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us. What We Offer: • Competitive health & wellness benefits, 401(k) & company match, • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, • Pet Insurance and Paid Pet Bereavement, • Training & Development opportunities, career growth, • Tuition Reimbursement, • Team Member Hotel Rates, other discounts, perks and more, • Many of our Leadership positions are bonus eligible What We're Looking For: A proactive and detail-oriented Houseperson who takes pride in creating a spotless, welcoming environment for every guest. You'll be the backbone of our housekeeping team-supporting room attendants, maintaining pristine public spaces, and ensuring every detail reflects Loews' commitment to excellence. If you thrive in a fast-paced setting and love making a difference behind the scenes, this role is for you. Who You Are: • Hospitality Enthusiast: You genuinely enjoy creating clean, comfortable spaces that make guests feel at home., • Dependable Team Player: You're reliable, collaborative, and always ready to lend a hand where needed., • Detail-Oriented Professional: You notice the little things and take pride in getting them right., • Safety-Conscious: You follow procedures and prioritize a safe environment for guests and team members., • Positive and Adaptable: You maintain a great attitude and adjust easily to changing priorities. What You'll Do: • Assist room attendants by removing trash and soiled linen from carts and guest rooms., • Maintain cleanliness in back-of-house hallways and other assigned areas using proper chemicals and procedures., • Wash and return guest room glassware to linen closets; deliver dirty glassware to Housekeeping when applicable., • Keep linen closets stocked and organized; vacuum guest hallways and transport trash to the compactor., • Communicate effectively over the radio using proper etiquette and close guest requests promptly., • Attend departmental meetings and provide coverage in related areas when needed., • Be familiar with hotel facilities and operating hours to assist guests with accurate information., • Report to work as scheduled, wearing the proper uniform and adhering to appearance standards., • Maintain professional and friendly guest relations, offering assistance and ensuring satisfaction., • Follow OSHA safety protocols and department procedures for emergencies, chemical use, and protective gear., • Demonstrate regular and reliable attendance., • Maintain a positive attitude and professional conduct at all times., • Other duties as assigned. Your Experience Includes: • High school diploma or equivalent work experience preferred., • Previous experience in a cleaning role preferred., • Previous experience in a hotel or resort environment preferred., • Ability to read, write and speak in English., • Ability to walk, stand, reach and bend., • Ability to push, pull, and lift up to 150lbs., • Ability to work a flexible schedule, including weekends and holidays as required. Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Job Description Room Attendant / Housekeeping Our Culture: We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference. Job Description: Responsible for the cleanliness and overall appearance of the guest rooms and surrounding corridors. Courteously and pleasantly, respond to the guest’s needs and requests to make their stay as comfortable and enjoyable as possible. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America. The job is simple: Focus on ways to promote and engage in internal growth programs. Continuously exemplify and live by our Culture. Meet/exceed our company goals and three metrics. • Adhere to all Vision Hospitality Group, Inc. and property specific brand standards., • Responsible for the cleanliness of guest rooms and public areas, and for reporting to the maintenance department any deficiency in any room or public area, and all out of order equipment., • Make beds neatly with fresh linens. Pick up trash from floor, removes and empties trash from waste cans, cleans mirrors and shelves, wipes doorframes and furniture with damp cloth, dusts light fixtures, windowsills, and the baseboards, and arranges furniture properly., • Responsible for the hallway in front of room. Deep cleans one room daily., • Cleans bathrooms, scrubbing basin, bathtub, toilet, and tile floor with damp rag and detergent., • Disinfects surfaces in bathroom., • Replenishes supplies in rooms (glasses, stationary, soaps, shampoo, tissue, toilet paper, guest directories) and places clean towels on rack., • Vacuums each room and hallway., • Reports to the Executive Housekeeper all rooms vacated and clean, rooms occupied and clean, or any other discrepancies, or any unusual conditions of furniture or room repairs needed., • Maintain a clean and attractive work area, uniform, and person., • Should have knowledge of fire alarm and evacuation procedures., • Must be responsible for security of guests, fellow Associates, and hotel assets., • Must perform any other required duties as requested by the General Manager to aid in better operation of the hotel, restaurant, lounge, and service to the guests., • Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, Associate issues, etc. Necessary Skills: • Must have an outgoing personality., • Must be able to work a flexible schedule., • Must be honest and work well with others., • Has the highest degree of integrity and is humble, living by the Golden Rule, • Able to work with people from diverse cultures and backgrounds, • Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service., • Stand/walk on feet for 8 hours and work in a restrictive space/environment., • Must have eyesight-enabling vision both near and far., • Must be able to climb up and down stairs., • Must speak in a clear, understandable voice and hear at a basic level, and understand English., • Must be able to bend, stretch arms overhead and lift and/or carry up to 25 pounds. Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule. Vision Hospitality Group LLC, offers the following benefits: • Paid Time Off, • Optional Health, Wellness and Care benefits, • Health Reimbursement Program, • Flexible Spending Account, • Stay Discounts, • Optional Company paid Life Insurance, • 401(k) and 401(k) matching, • Employee Assistance Program, • Several Voluntary and Supplemental Insurance Options, • Select Paid Holidays and One Personal Floating Holiday, • Loyalty Incentives and Other Unique Incentive Programs

Job Description Join the team at the DoubleTree by Hilton Atlanta Dunwoody as our Housekeeping Supervisor. The hotel housekeeping supervisor oversees daily cleaning operations, inspects guest rooms and public areas, and manages staff to ensure high sanitation standards. They train employees, manage inventory/supplies, and handle guest requests, aiming to provide a clean, welcoming environment. This role involves scheduling, performance management, and resolving maintenance or guest issues. Responsibilities: • Inspections & Quality Control: Conduct regular inspections of guest rooms, public spaces, and work areas to ensure compliance with cleanliness and maintenance standards., • Staff Management: Create daily work assignments, prepare staff schedules, and manage staff attendance., • Training & Development: Provide orientation, training, and performance feedback to housekeeping staff., • Inventory Control: Monitor, order, and issue cleaning supplies and equipment., • Guest Service: Address and resolve guest complaints, special requests, and lost-and-found inquiries., • Operational Support: Ensure compliance with safety, sanitation, and security policies, including OSHA guidelines. Qualifications: • Experience: Proven experience as a housekeeper or, preferably, in a supervisory role within the hospitality or service industry., • Skills: Strong organizational, communication, and team management skills., • Knowledge: Familiarity with cleaning chemicals, equipment, and sanitation protocols., • Physical Ability: Capability to perform, as well as supervise, heavy cleaning tasks when needed., • Education: A high school diploma or equivalent is generally required. About Company Located off I-285, our hotel is two miles from Perimeter Mall and the Dunwoody MARTA train station with access to downtown Atlanta. Oglethorpe University is a ten-minute drive from us. UPS Headquarters and Truist Park are 20 minutes away.

Job DescriptionDescription: Sheraton Galleria, Atlanta is a beautifully renovated hotel, ideally located just minutes from Truist Park, home of the Atlanta Braves. With 278 rooms and 5,000 sq. ft. of meeting and conference space, our hotel provides a dynamic and welcoming atmosphere for both business and leisure travelers. Boasting modern amenities, stylish design, and an unbeatable location near one of the city’s most exciting sports and entertainment hubs, we offer a unique experience for our guests. Are you a detail-oriented leader who is passionate about cleanliness and team development? We’re looking for a Housekeeping Manager to join our team in a newly renovated, vibrant environment! In this role, you will be responsible for managing the housekeeping team, ensuring the highest standards of cleanliness, organization, and guest satisfaction. • Supervise and support the daily operations of the housekeeping department, • Train, coach, and motivate housekeeping staff to consistently meet hotel standards, • Conduct inspections of guest rooms and public areas to ensure cleanliness and maintenance, • Manage inventory and ordering of cleaning supplies and linens, • Collaborate with the Front Desk and Engineering teams to ensure timely responses to guest requests and maintenance issues, • Create daily and weekly work schedules to ensure proper coverage, • Monitor labor and supply costs while maintaining department efficiency, • Address and resolve guest concerns in a prompt and professional manner If you are a hands-on leader with strong organizational skills and a passion for maintaining a welcoming, clean, and comfortable guest environment, we’d love to meet you! Why Work with Us? Sheraton Galleria has recently completed a stunning renovation, bringing new life and modern sophistication to our hotel. As part of our team, you’ll enjoy: • Competitive Salary, • A dynamic work environment in a newly refreshed space, • Opportunities for career growth and development within StepStone Hospitality, Inc., • A chance to engage with guests from around the world in one of Atlanta's most sought-after locations, • Free Parking, • Free Breakfast, • Hotel Discounts+ Comprehensive benefits package available, including medical, dental, vision, and 401(k) options. Requirements: • Prior supervisory experience in housekeeping within a hotel or similar environment required, • must be Bilingual in Espanol, • Strong leadership, communication, and interpersonal skills, • Ability to manage multiple priorities in a fast-paced environment, • Knowledge of cleaning procedures, safety standards, and inventory control, • High school diploma or equivalent; college coursework or certifications a plus, • Ability to work flexible hours including weekends and holidays, • Knowledge of applicable Federal, state, and local health, safety, and legal regulations, • Ability to obtain required licenses and certificates, • CPR and first aid training preferred EOE – All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Description The Housekeeping Supervisor is primarily responsible for ensuring standards of cleanliness, hygiene, and tidiness are maintained throughout the hotel. This leader manages the housekeeping and laundry departments efficiently and controls costs by performing the following duties. Compensation: $16 - $18 yearly Responsibilities: • Conduct regular inspections of rooms and common areas to ensure adherence to quality and safety standards., • Address guest concerns promptly and professionally to ensure an exceptional stay experience., • Manage scheduling, assignments, and productivity to meet labor and budget goals, • Ensure compliance with all health, safety, and hygiene protocols across the property., • Complete and maintain accurate inventory records for housekeeping supplies to meet operational needs. Qualifications: • Proficiency in property management systems and basic office software (e.g., Microsoft Excel, Word, Outlook)., • Previous housekeeping experience is preferred but not essential., • We welcome applicants at all levels., • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • Physical ability to stand, walk, and lift up to 50 pounds as needed. About Company Our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes.

Job Description As a Housekeeping Supervisor, you will be responsible for aiding in the supervision of the housekeeping and laundry operation to ensure product quality standards are met and that optimum service is provided to hotel guests. This position is that of a working manager, where time would be split between room inspections, team member supervision, and laundry as well as cleaning rooms on some days. If you have a great attention to detail, take pride in your work, and can lead by example, we invite you to apply! Must Have Previous Hotel Experience and OPERA Experience RESPONSIBILITIES • Supervise and inspect daily cleaning of the guest rooms, guest corridors, elevator foyer area, vending area, service areas including linen closets, staff restrooms and storage area to ensure product quality standards are met and that optimum service is provided to hotel guests., • Educate and train all employees in compliance with hotel standards. Ensure staff is properly trained and has the tools and equipment to carry out job duties., • Provide mentoring, coaching and regular feedback to help manage conflict and improve employee performance., • Carry out special needs and requests of the guests, VIP’s and repeat visitors., • Assist with tracking inventory (guestroom amenities, linen, terry, laundry facilities, and cleaning supplies) and ordering needed supplies and amenities on monthly/quarterly basis., • Assist Executive Housekeeper with implementing and maintaining ongoing general cleaning programs., • Assist Executive Housekeeper with conducting monthly department meetings with housekeeping staff., • Request and follow-up on maintenance issues/problems with engineering department to protect hotel assets and ensure a safe, accident free environment for guests and employees., • Assist in resolving guest complaints regarding service and/or room cleanliness., • Stay mindful of monthly budget, keeping in communication with the Executive Housekeeper for potential budget discrepancies and any additional staffing requests, if needed. QUALIFICATIONS • Previous hotel housekeeping experience preferred; previous supervisory experience also preferred., • Knowledge of housekeeping and laundry operations and procedures., • Knowledge of proper use and storage of cleaning chemicals., • Knowledge of equipment such as vacuums, commercial washers and dryers., • Proficiently speak, read, write, and comprehend the English language. Ability to speak other languages in a multicultural work environment can be extremely helpful in facilitating good communication among all hotel team members., • Able to prioritize and organize work assignments and delegate responsibilities., • Demonstrate genuine care for customers and team members., • Able to work in a fast-paced environment., • Able to work independently and as part of a team., • Able to input information into a computer. BENEFITS • PTO with immediate accrual, • Access 50% of your wages prior to payday, • Discount program for car rentals, travel, entertainment, etc., • Hotel Discounts Worldwide, • Health Insurance, • Dental Insurance, • Vision Insurance, • Basic Life/AD&D and Supplemental Life Insurance, • Voluntary Options – Critical Illness/Accident/Hospital Indemnity/Short Term Disability/Legal, • Employer Sponsored Long-Term Disability Coverage, • 401(k) with immediate match, • Double Time for Holidays Worked, • Health Savings Account, • Employee Assistance Program (EAP), • Dependent Care FSA

Job Description As a Housekeeper-cleaning staff, you will be responsible for cleaning guest rooms and responding to guest requests in the hotel's ongoing effort to provide excellent customer service and financial returns. Specifically, you would be responsible for performing the following tasks to the highest standards • Clean rooms as assigned, which includes, among other things, making beds, cleaning bathrooms, dusting and vacuuming, • Change linens, towels and services for guests, as needed, • Carry out deep cleaning tasks, as necessary, • Store, maintain and transport the cleaning supplies cart daily, • Eliminate garbage and recyclable materials, • Respond to requests from special guests in a timely, friendly and efficient manner, • Responsibility in Work Schedule Qualities to develop work • High degree of Hospitality, • Integrity, • Leadership, • Teamwork, • Quality, • Productivity, • Reliability, • Focus on the client, • Adaptability and flexibility Requirements: • FT Morning shift 8am-5pm, form Sunday to Saturday (5 days on schedule), • Pass a Background check and Drug test, • Reliable transportation due to our strict attendance policy, • At least 6 months of experience on Hotel housekeeping, • Open availability a plus Weekly pay Free lunch (some properties)

Job DescriptionDescription: As a Housekeeper at Hampton Inn & Suites - Atlanta Northlake, you’ll play an important role in creating a clean, comfortable, and welcoming experience for our guests. We’re looking for dependable, detail-oriented team members who take pride in their work and enjoy working in a fast-paced environment. Why Join Us? • Healthcare benefits, • Paid Time Off (PTO), • Holiday pay, • Employee of the Month Bonus, • Sign-On Bonus for some positions, • On-demand pay access (access earned wages before payday), • Hotel Brand Employee DiscountsResponsibilities, • Clean and sanitize guest rooms and bathrooms to hotel standards, • Make beds, replace linens, dust, vacuum, and restock room supplies, • Ensure guest rooms and common areas are clean and well maintained, • Respond to guest requests in a friendly and professional manner, • Report maintenance issues or safety concerns to management, • Follow proper cleaning and safety procedures, • Work closely with the housekeeping team and other hotel departmentsRequirements: Qualifications • Must be 18 years of age or older, • Strong attention to detail and reliability, • Ability to work independently and as part of a team, • Good time management skills, • Ability to stand, bend, lift, and move throughout shifts, • Previous housekeeping or cleaning experience is a plus, but not required

Job DescriptionHousekeeping Rooms Inspector As a Housekeeping Rooms Inspector you will oversee daily housekeeping operations, ensuring guest rooms and public areas meet HVMG’s cleanliness and quality standards. You’ll support and inspect the work of room attendants and housepersons while coordinating with other departments to ensure guest satisfaction. This position reports to the Executive Housekeeper. Key Responsibilities • You will ensure guest rooms and public areas are clean and well-maintained., • Your daily tasks will include inspecting rooms and managing inventory and supplies., • You will report to the Executive Housekeeper or Director of Rooms., • A career as a Housekeeping Rooms Inspector can lead to opportunities in various management roles within the hospitality industry, such as executive housekeeper, director of rooms, or even a general management position.Education & Experience Hotel experience is always a plus! Applicants should have: • A combination of education and experienceWhat You’ll Need to Succeed, • Eligible to work in the United States, • Sufficient education and/or literacy needed to identify and read product labels and to communicate with guests about job-related needs., • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations, • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed, • A warm, professional demeanor that reflects HVMG’s Culture of Excellence by showing a warm smile, friendly personality, and positive attitude. This position may require a varied schedule, including evenings, nights, weekends, and holidays. Please share your scheduling needs. Why Our Associates Love HVMG • Career growth opportunities across our nationwide portfolio, • Flexible scheduling, • Access up to 40% of your earned wages before payday with PayActive, • Paid Time Off (PTO) and Paid Holidays, • Full healthcare benefits: medical, dental, and vision, • 401(k) with guaranteed 4% match and no vesting period, • Exclusive hotel and food & beverage discountsAbout HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Job Description Room Attendant Hotel Phoenix at Centennial Yards – Atlanta, GA Company Overview Hotel Phoenix at Centennial Yards is an independent boutique hotel committed to delivering authentic hospitality and creating an environment where both guests and associates feel valued and inspired. Rooted in the spirit of Atlanta, we foster a workplace culture built on collaboration, integrity, and growth. Position Purpose The Room Attendant is responsible for creating a clean, welcoming, and comfortable environment for our guests. This role is essential to the guest experience — ensuring each room reflects the warmth, care, and attention to detail that defines Hotel Phoenix. Key Responsibilities • Clean, sanitize, and refresh guest rooms, bathrooms, and public areas to the highest standards of cleanliness and presentation., • Replenish amenities, linens, and supplies in guest rooms as needed., • Report maintenance issues, safety concerns, and lost & found items promptly., • Ensure proper care and use of cleaning equipment and supplies., • Adhere to all safety and sanitation guidelines., • Maintain positive communication with Housekeeping leadership and other hotel departments to support guest needs., • Uphold brand standards and deliver exceptional service with professionalism and courtesy. Requirements • Previous housekeeping or hotel experience preferred, but not required — training provided., • Strong attention to detail and pride in work quality., • Ability to work efficiently, independently, and as part of a team., • Must be dependable, organized, and guest-focused., • Availability to work weekends and holidays as needed.

Job DescriptionDescription: Guest Room Attendant Location: Atlanta, GA About Us The Connally Hotel Downtown Atlanta is a restored historic gem featuring 156 thoughtfully designed guest rooms and 900 sq. ft. of meeting and event space. Located in the heart of one of Atlanta’s most exciting cultural and entertainment districts, we pride ourselves on delivering comfort, quality, and exceptional service to every guest. Position Summary We are seeking a dependable and detail-oriented Guest Room Attendant to join our housekeeping team. This role is essential in creating a welcoming and comfortable stay for our guests by ensuring guest rooms are cleaned, sanitized, and maintained to the highest standards of hospitality. Key Responsibilities • Thoroughly clean and service guest rooms, including making beds, changing linens, dusting, vacuuming, and sanitizing bathrooms., • Replenish guest room supplies such as toiletries, towels, and amenities., • Ensure guest rooms and corridors are clean, safe, and well-maintained., • Respond promptly to guest requests and provide excellent service with professionalism., • Report any maintenance issues, damages, or missing items to the appropriate department., • Follow all hotel policies, health, safety, and sanitation guidelines., • Support team members and contribute to a positive, team-focused work environment. What We Offer • Competitive hourly wage, • Complimentary staff parking, • Hotel discounts at participating StepStone Hospitality properties, • Opportunities for career growth within the company, • Supportive, team-oriented environment Requirements: Qualifications & Requirements • Previous housekeeping or cleaning experience in a hotel environment preferred, • Strong attention to detail and commitment to cleanliness standards, • Ability to work independently, manage time efficiently, and take initiative, • Physically able to lift, push, and carry up to 50 lbs., and stand/walk for extended periods, • Flexible availability, including weekends and holidays, • Dependable, courteous, and professional demeanor, • High school diploma or equivalent preferred Equal Opportunity EmployerThe Connally Hotel is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job DescriptionWe are seeking a dedicated and detail-oriented Hotel Housekeeper to ensure the cleanliness and presentation of guest rooms and public spaces. As a Housekeeper, you will play a vital role in creating a welcoming and comfortable environment for our guests by maintaining high standards of cleanliness and positive guest interactions.Compensation: $15 - $16 hourly Responsibilities: • Pick up ground litter and maintain overall property tidiness., • Assist with additional housekeeping tasks such as delivering extra beds or lightweight furniture to guest rooms., • Acknowledges and greets guests in public spaces with a warm, friendly greeting., • Cleaning of hotel rooms including but not limited to dusting, vacuuming, changing bed linens, cleaning bathrooms, lobby, and common areas., • Perform quality cleaning to meet required standards within set time limits. Qualifications: • Experience in housekeeping or cleaning services is preferred but not required—we welcome applicants at all experience levels., • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • Strong attention to detail and commitment to maintaining cleanliness standards., • Physical ability to stand, walk, and lift up to 25 pounds as needed. About Company Our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes.

Job Description At McKibbon Hospitality, our Room Attendants/Housekeepers are at the heart of the guest experience. You’ll create a warm, home-like environment by keeping guest rooms clean, comfortable, and inviting, while delivering friendly and helpful service. In return, we offer competitive pay and benefits, added incentives based on performance and a supportive team that feels like family, and plenty of opportunities to learn, grow, and build your career with us. A Day in the Life: Maintaining the cleanliness of guest rooms and suites, including bathrooms, living areas, and bed changes. Working with the housekeeping team to deliver one of the most important parts of the guest experience: spotless, inviting rooms. Professional, courteous, teamwork to assist the housekeeping and laundry teams in meeting the days demands. Maintain a clean, stocked housekeeping cart to ensure efficiency in daily tasks and end of shirt prepare cart for next day's service. Using professional cleaning equipment and chemicals safely and effectively. Spending much of your day on your feet, moving housekeeping carts, and navigating guest hallways. Bringing a friendly personality, strong attention to detail, and a desire to make guests feel at home. Ability to work independently with little supervision. Strong multi-tasking and time-management skills. Quick learner with the ability to adapt in a guest-focused environment. Restocking guest room supplies (toiletries, coffee/tea, towels, etc.). Reporting maintenance issues or safety concerns to the appropriate department. Assisting with laundry duties such as collecting, sorting, and transporting linens. Maintaining housekeeping carts and storage areas in a clean, organized, and fully stocked manner. Following all safety and sanitation guidelines. Providing friendly, professional interactions with guests when approached as well as team members. Embrace McKibbon’s Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression. Job Requirements: Identification verifying you are at least 18 years of age. US Citizenship verification is required. Ability and flexibility to work weekends and holidays. Ability to lift, pull, and push moderate weight (minimum of 35 lbs.) Must be able to use stairs and ladders as needed to perform cleaning tasks, including high areas. Desire to satisfy the needs of others in a fast-paced environment. Why McKibbon? We believe in our Guiding Principles: Think Bigger. Love Your Community. Do the Right Thing. Support Each Other. Make a Lasting Impression. At McKibbon, you’ll join a supportive team that values your work and helps you grow. McKibbon is an Equal Opportunity Employer and consider all applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law. Applicants must be at least 18 years of age, legally authorized to work in the United States, and able to successfully complete any required background screening as a condition of employment. Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: Benefits: Full Time Associates: Comprehensive benefits package including medical, dental, and vision Life insurance Pet Insurance Short and long-term disability Paid time off and holidays Tuition assistance Financial & Occupational Wellness: All Associates Competitive Compensation with incentives (incentives vary by position) 401K Savings Plan, 50% matching up to 10% of compensation Associate referral program Brand and company training classes, workshops and conferences for career growth and development (varies by position) Personal Wellness: All Associates Fundraising matching funds program Team volunteer opportunities 24/7 chaplain services Exclusive hotel rate discounts Any state specific holiday, vacation or benefit requirements will apply. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

Job DescriptionDescription: Provides excellent guest service in an efficient, courteous, professional manner; following LBA standards of friendly hospitality while adhering to guidelines and procedures. Maintains the laundry and appropriate facilities in a clean and orderly manner. This position is responsible for the cleanliness of the laundry, as well as, the usage and organization of supplies. PREREQUISITES Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances. • Prior housekeeping experience in lodging, housing, hotels, hospitals, or care facilities preferred, • High school diploma or equivalent SUMMARY OF ESSENTIAL JOB FUNCTIONS • Must be able to perform major life activities: Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating., • Must be able to push or pull 60 pounds unassisted and lift and/or carry 30 pounds unassisted., • Must be able to stand for eight hours, bend, stretch, reach, crawl, and kneel., • Must be able to see and hear., • Must be able to communicate with other associates and/or guests. Requirements: REQUIRED KNOWLEDGE, SKILLS AND ABILITIES Knowledge: • Proper handling of linens, terry and other supplies while keeping sanitation and cost controls in mind., • Laundry room procedures., • Safety and security measures. Report or correct any hazardous conditions observed immediately., • Guidelines for Training Checklist for proper procedures., • Through knowledge of materials, supplies and equipment used in the housekeeping department. Skills: • Work within productivity standards., • Must be organized to maintain logs and inventories as scheduled., • Assist with guest issues, being professional and maintaining a hospitable caring attitude., • Follow laundry procedures in the company systematic fashion. Abilities: • Must be able to work alone, without direct supervision AND as a team member., • Comply with all standards., • Be able to multi task, remain service centric., • Communicate professionally with guest and co-workers., • Effectively communicate with guests and co-workers via various methods to include: messages and communication log books., • Must be able to learn/use computer systems necessary to perform daily tasks to include: Quore, Hotel Effectiveness, etc., • Must be able to exercise discretion to maintain guest privacy. SPECIFIC RESPONSIBILITIES • Receive and sort soiled lines and terry., • Treat stained linen when applicable and salvageable. Maintain records of damaged or stained linen and terry and alert supervisor when damage is beyond treatment and linen must be removed from inventory., • Operate washers and dryers as manufacturer intended to include: cleaning lint traps, wiping outside of machines, requesting maintenance assistance for repairs, etc., • Fold clean terry and linen followed by stocking shelves and storage rooms., • Maintain a clean and organized work area., • Have a thorough knowledge of emergency procedures., • Respond to guest requests and inquiries immediately., • Maintain a crisp, clean and professional appearance daily adhering to grooming and uniform standards., • Other duties as assigned, of which the associate is capable of performing WORKING CONDITIONS/SPECIAL REQUIREMENTS • This position requires a physical presence at the hotel and is not conducive of telecommuting or remote work., • Standing, walking for long periods of time while maintaining a friendly professional image., • May be required to work any day/shift, including weekends POSITIONS FOR POSSIBLE ADVANCEMENT • Room Attendant, • Guest Services Representative, • Food and Beverage positions Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed.

Job DescriptionHousekeeping Supervisor As a Housekeeping Supervisor, you will oversee daily housekeeping operations, ensuring guest rooms and public areas meet HVMG’s cleanliness and quality standards. You’ll train, support, and inspect the work of room attendants and housepersons while coordinating with other departments to ensure guest satisfaction. This position reports to the Executive Housekeeper. Key Responsibilities • You will be a leader of our hotel's housekeeping team, ensuring guest rooms and public areas are clean and well-maintained., • Your daily tasks will include supervising housekeeping staff, inspecting rooms, and managing inventory and supplies., • You will report to the Executive Housekeeper or Director of Rooms., • A career as a housekeeping supervisor can lead to opportunities in various management roles within the hospitality industry, such as executive housekeeper, director of rooms, or even a general management position.Education & Experience Hotel experience is always a plus! Applicants should have: • A combination of education and experienceWhat You’ll Need to Succeed, • Eligible to work in the United States, • Sufficient education and/or literacy needed to identify and read product labels and to communicate with guests about job-related needs., • Ability to sit, stand, bend, kneel, and lift as required—with or without reasonable accommodations, • Availability to work a flexible schedule, including evenings, weekends, and holidays if needed, • A warm, professional demeanor that reflects HVMG’s Culture of Excellence by showing a warm smile, friendly personality, and positive attitude. This position may require a varied schedule, including evenings, nights, weekends, and holidays. Please share your scheduling needs. Why Our Associates Love HVMG • Career growth opportunities across our nationwide portfolio, • Flexible scheduling, • Access up to 40% of your earned wages before payday with PayActive, • Paid Time Off (PTO) and Paid Holidays, • Full healthcare benefits: medical, dental, and vision, • 401(k) with guaranteed 4% match and no vesting period, • Exclusive hotel and food & beverage discountsAbout HVMG Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field." We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President. The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract. HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

Job Description Traveling Preventative Maintenance Technician Our Culture: We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference. Job Description: The Traveling Preventative Maintenance Technician is responsible for performing routine maintenance and repairs in guest rooms and public areas across multiple hotel properties. This role supports property-level engineering teams by ensuring rooms meet brand standards, safety requirements, and operational expectations. The position requires frequent travel and the ability to work independently while maintaining productivity goals. The job is simple: Focus on ways to promote and engage in internal growth programs. Continuously exemplify and live by our Culture. Meet/exceed our company goals and three metrics. Necessary Skills: • Perform preventative maintenance in guest rooms, including HVAC checks, plumbing inspections, minor electrical work, paint and wall repair, and furniture adjustments • Complete assigned room quotas and meet daily productivity standards • Identify maintenance issues and report findings to property leadership • Ensure all work is completed in accordance with company standards and safety guidelines • Accurately document all work performed in the designated maintenance system (e.g., QUORE) • Assist with minor repairs in public areas as needed • Maintain tools, equipment, and workspaces in clean and safe condition • Travel between assigned properties as scheduled Travel Requirements: • Frequent regional travel required • Overnight stays may be required based on project location • Travel time and assignments will be coordinated in advance Qualifications: • 1–3 years of maintenance experience, preferably in hospitality or facilities maintenance • Basic knowledge of HVAC, plumbing, electrical, and general repair work • Ability to work independently and manage time effectively • Strong attention to detail and commitment to quality work • Valid driver’s license and ability to operate a company vehicle Physical Requirements: • Ability to stand, walk, bend, and lift up to 50 pounds • Ability to work in various environments, including guest rooms and mechanical spaces Work Schedule: • Full-time, hourly (non-exempt) position • Standard workday is 8 hours, including travel between job sites • Schedule may vary based on property needs Compensation & Benefits: • Hourly pay in accordance with company guidelines • Eligible for overtime in accordance with applicable laws • Travel-related expenses covered per company policy Work Environment: This role operates across multiple hotel properties and requires flexibility, adaptability, and a team-oriented mindset. The technician will interact with property leadership, housekeeping, and other departments to ensure rooms are guest-ready and compliant with company standards. Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule. Vision Hospitality Group LLC, offers the following benefits: • Paid Time Off, • Optional Health, Wellness and Care benefits, • Health Reimbursement Program, • Flexible Spending Account, • Stay Discounts, • Optional Company paid Life Insurance, • 401(k) and 401(k) matching, • Employee Assistance Program, • Several Voluntary and Supplemental Insurance Options, • Select Paid Holidays and One Personal Floating Holiday, • Loyalty Incentives and Other Unique Incentive Programs

Job Description This position is in the Highlands, NC area We are seeking an experienced Hotel General Manager. The ideal candidate will possess a strong tenure in full-service or resort hotels. We seek a hands-on Leader and Team Builder to establish a level of service beyond guests' expectations. Hotel General Manager Responsibilities: • Train, Lead, Mentor, and develop Team members to consistently provide a memorable Guest experience, • Oversee and manage overall operations of the Hotel, including but not limited to, Front Office, Sales, Food & Beverage, Housekeeping, and Engineering, • Identify property needs and execute a plan to address those needs, • Prepare operational budgets facilitating financial planning and expense control, • Forecast revenue based on market segments and execute a plan to exceed revenue goals, • Serve as the Brand Ambassador in the Community Hotel General Manager Qualifications: • 3 to 5 years as a General Manager is a must, • Ability to think critically to develop strategies for success, • Thrive in an ever-changing & fast-paced environment, • Need to be able to analyze a P&L to ensure cost controls, • Ability to analyze Guest Service reports and recognize market trends, • Possess excellent written and verbal communication. Hotel General Manager Benefits: • Salary - $90,000 to $95,000, • Bonus, • Health, Dental, & Vision, • Short-Term Disability, • Life Insurance, • 401k, • Associate Discounts, • Relocation Assistance

Job Description The Director of Sales & Marketing Task Force Manager is a polished well-spoken and well-regarded ambassador who carries a strong vision for our hotels. He or she is charged with responsibility for all aspects of financial operations for their assigned properties, leaning heavily on Sales/Marketing/Revenue Management, providing support supervision and guidance to their management team and front-line associates. He or she will ensure that financial performance is optimized that high quality product and service levels are maintained and that the hotel is operated in compliance with state federal and local regulations as well as Company and brand standards. The Director of Sales & Marketing role will require travel up to 75%, visiting properties and facilitating Sales & Marketing functions at SOHO's portfolio of properties. QUALIFICATIONS: Director of Sales – Job Description Position Summary The Director of Sales is responsible for driving overall revenue performance for the hotel through the development and execution of strategic sales and marketing initiatives. This position oversees the sales team, develops client relationships, secures new business, and ensures optimal occupancy levels and rate performance, while maintaining brand standards and exceptional guest satisfaction. Key Responsibilities • Develop and implement strategic sales plans to achieve or exceed revenue and market share goals., • Identify and secure new business in corporate, group, leisure, and wholesale segments., • Manage, mentor, and motivate the sales team to maximize performance and productivity., • Maintain strong relationships with key accounts, travel partners, event planners, and community organizations., • Oversee the creation of proposals, contracts, and rate agreements in alignment with hotel pricing strategies., • Collaborate with the Revenue Manager and General Manager to set forecasts, budgets, and rate strategies., • Represent the hotel at industry trade shows, networking events, and client presentations., • Monitor competitive set and market trends to adjust strategies proactively., • Ensure all sales and marketing activities reflect brand standards and guidelines., • Prepare and present monthly sales reports and business reviews to ownership and corporate leadership., • Participate in the development of marketing campaigns, promotions, and public relations efforts in collaboration with the marketing team., • Conduct site inspections, client entertainment, and familiarization trips to showcase hotel facilities., • Ensure proper use of CRM and sales tracking systems for accurate reporting and follow-up. Qualifications • Bachelor’s degree in Hospitality, Business Administration, or related field preferred., • Minimum 5 years of progressive sales experience in the hotel industry, including at least 2 years in a leadership role., • Proven track record of meeting or exceeding sales targets in a competitive market., • Strong leadership, team management, and coaching skills., • Excellent communication, negotiation, and presentation abilities., • Proficiency with hotel sales systems (Delphi, Opera S&C, or similar) and Microsoft Office Suite., • Ability to travel for client visits, trade shows, and networking events., • Knowledge of revenue management principles and hospitality industry trends. Working Conditions • Primarily office-based with regular attendance at client sites, industry events, and community functions., • Flexible schedule required, including evenings and weekends when needed. RESPONSIBILITIES: • Play a pivotal role in hotel sales efforts including calling on top ten accounts meeting clients hosting luncheons and receptions and meeting with on-site contacts on a daily weekly and monthly basis., • Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner., • Maintain regular attendance in compliance with SOHO Property Management & Consulting standards as required by scheduling which will vary according to the needs of the hotel., • Maintain high standards of personal appearance and grooming which include compliance with company dress code and wearing a name tag when working (per brand standards)., • Comply with and ensure adherence to SOHO Property Management & Consulting standards and regulations to encourage safe and efficient hotel operations., • Tour the operating departments daily making adjustments as needed via department heads., • Conduct weekly staff meetings including weekly training sessions presented by managers and self using the steps to effective training according to company standards and the review of previous and future sales and operations efforts., • Meet all financial review dates and corporate directed programs in a timely fashion., • Hold a monthly financial review with all department managers and available supervisors., • Ensure that all department heads maintain budgeted productivity levels and SOHO Consulting standard checkbook accounting procedures., • Develop managers for future advancement through competency training and corporate sponsored training programs., • Maintain direct contact with and monitor the development of management trainees., • Adhere to all SOHO Consulting policies and procedures and train new managers to ensure compliance. Oversee and assist in the company budget process as required., • Ensure that training in service standards is taking place in each department using the steps to effective training according to company standards., • Assist in creating a positive team-oriented environment which focuses on the guest through employee development and motivation., • Inspect rooms daily with both the Housekeeping Manager and Property Engineer., • Ensure complete processing of invoices daily by using the A/P process., • Ensure that all appropriate information for financial documents is received by the Corporate Office monthly in compliance with the monthly accounting calendar., • Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers., • Ensure that employees are at all times attentive friendly courteous and efficient in their interactions with guests, managers, and all other employees., • Forecast monthly the hotel's financial position by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast., • Prepare and conduct all management interviews and follow hiring procedures according to SOHO Consulting S.O.P.'s. Ensure that all managers follow the standards in their interviewing and hiring procedures for departmental staff., • Interview all prospective final candidates for any vacant position within the hotel prior to any offer being extended., • Perform all department manager performance appraisals according to SOHO Consulting S.O.P.'s and ensure that managers follow the standards in their administration of performance appraisals to their staff., • Motivate coach counsel and discipline all management personnel according to SOHO Consulting S.O.P.'s and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps., • Maintain a professional working relationship and promote open lines of communication with managers employees and other departments., • Ensure that all employees receive fair and equitable treatment according to company S.O.P.'s., • Meet all sales clients on the property including meeting contacts and potential clients touring the property to assist in the sales effort., • Be in the public areas during peak times greeting guests and offering assistance as needed., • Maintain procedures for handling of the hotel safe specifically with regard to security and initiate a monthly safe audit., • Conduct bi-monthly credit meetings and take an active role in the hotel credit and collection policies., • Complete required corporate training modules and become certified to train those as required., • Ensure that all scheduled meetings take place on the property.

Job DescriptionBenefits: • Employee discounts, • Flexible schedule, • Opportunity for advancement, • Paid time off, • Training & development Holiday Inn Express Atlanta Downtown (the Hotel) is seeking a Front Desk Agent who will also assist with valet operations. This position plays a key role in delivering an exceptional guest experience by ensuring smooth arrivals, departures, and professional handling of guest vehicles. The ideal candidate provides service with integrity, efficiency, and a welcoming smile from check-in to check-out. Responsibilities • Welcome guests in a warm, friendly, and professional manner, • Perform accurate guest check-in and check-out procedures, • Respond to guest inquiries and resolve concerns promptly, • Safely park and retrieve guest vehicles in a timely manner, • Maintain awareness of lobby and front drive activity, • Balance cash drawer by counting cash at the beginning and end of each shift, • Assist and collaborate with housekeeping, maintenance, and other departments as needed, • Follow hotel policies, brand standards, and safety procedures, • Must be able to work AM, PM, overnight shifts, weekends, and holidays, • Continuous standing and walking for the duration of the shift Qualifications & Requirements • Valid U.S. drivers license required (clean driving record preferred), • Prior hotel front desk experience required, • Hotel Key PMS experience preferred, • Prior experience with IHG brand hotels is a plus, • Excellent oral and written communication skills, • Strong multitasking and organizational skills, • Ability to work in a fast-paced environment, • Team-oriented and collaborative mindset, • Self-motivated, dependable, and detail-oriented

Job Description What Makes a McKibbon Front Desk Agent? The Front Desk Agent is often the first point of contact for guests and plays a vital role in shaping their impression of the hotel. As the friendly face of the property, the Front Desk Agent demonstrates a warm, approachable personality and a genuine desire to work with people. You are responsible for engaging with guests in a welcoming, professional, and efficient manner while ensuring their needs are met and expectations exceeded. Front Desk Agents maintain a strong commitment to service, staying calm and hospitable even in challenging situations, and consistently uphold the McKibbon Guiding Principles. A Day in the Life: Anticipate guests’ needs, respond promptly and acknowledge all guests in a timely manner. Maintain positive guest relations at all times. Resolve guest complaints and ensure guest satisfaction. Maintain a complete knowledge of hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities. Process all guest check-ins and verify registration information with the guest. Handle overbooked or 'walked' guests. Accept and record wake-up call requests. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery). Resolve discrepancies on the room status report with housekeeping. You will train with and learn Food and Beverage operations to fill in as needed. Shifts may vary by hotel: Morning/Afternoon Shifts: 6am - 2pm or 7am - 3pm Afternoon/Evening Shifts: 2pm - 10pm or 3pm - 11pm Requirements: Previous experience working as a front desk agent or in a similar role. A high school diploma or equivalent vocational training certificate. Experience working at a hotel establishment (highly desired). Proficiency with computers. Basic math skills. Ability to provide excellent customer service and maintain a professional demeanor at all times. Ability to input and access information in the property management system and/or points-of-sale system. Possess strong listening skills with the ability to comprehend and address concerns and issues raised by workers, clients, and guests. Must be attentive, friendly, helpful, and courteous to clients, guests, and associates. Embrace McKibbon’s Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression. Punctual for all shifts to ensure consistent coverage of front desk responsibilities and service to guests Ideal Skills & Qualities: Great verbal and written communication skills. The ability to create a fun and supportive working environment. Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: Benefits: Full Time Associates: Comprehensive benefits package including medical, dental, and vision Life insurance Pet Insurance Short and long-term disability Paid time off and holidays Tuition assistance Financial & Occupational Wellness: All Associates Competitive Compensation with incentives (incentives vary by position) 401K Savings Plan, 50% matching up to 10% of compensation Associate referral program Brand and company training classes, workshops and conferences for career growth and development (varies by position) Personal Wellness: All Associates Fundraising matching funds program Team volunteer opportunities 24/7 chaplain services Exclusive hotel rate discounts Any state specific holiday, vacation or benefit requirements will apply. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

Job Description About the Role: The Frontdesk position at our accommodation and food services establishment located in ATL Perimeter Center, ATL2, is a pivotal role responsible for creating a welcoming and efficient first point of contact for all guests. This role ensures smooth check-in and check-out processes, manages reservations, and addresses guest inquiries with professionalism and courtesy. The Frontdesk associate plays a critical part in maintaining guest satisfaction by promptly resolving issues and providing accurate information about our services and local area. Additionally, this position supports operational efficiency by coordinating with housekeeping, maintenance, and other departments to meet guest needs. Ultimately, the Frontdesk role contributes significantly to the overall guest experience and the positive reputation of our establishment. Minimum Qualifications: • High school diploma or equivalent., • Previous experience in a customer service or front desk role, preferably in hospitality., • Basic computer skills and familiarity with reservation or property management systems., • Excellent verbal and written communication skills., • Ability to work flexible hours including weekends and holidays. Preferred Qualifications: • Experience with hotel management software such as Opera or similar systems., • Multilingual abilities to assist a diverse guest population., • Certification in hospitality or customer service training., • Strong problem-solving skills and the ability to remain calm under pressure., • Knowledge of local area attractions and services. Responsibilities: • Greet and welcome guests upon arrival, ensuring a positive first impression., • Manage guest check-in and check-out procedures accurately and efficiently., • Handle reservations, cancellations, and modifications using the property management system., • Respond promptly and professionally to guest inquiries, requests, and complaints., • Coordinate with housekeeping and maintenance teams to ensure rooms are ready and guest issues are resolved., • Maintain accurate records of guest information and payment transactions., • Provide guests with information about hotel services, amenities, and local attractions., • Ensure compliance with all safety, security, and privacy policies. Skills: The required skills such as communication and computer proficiency are essential for managing guest interactions and operating reservation systems efficiently on a daily basis. Strong interpersonal skills enable the Frontdesk associate to create a welcoming atmosphere and handle guest concerns with empathy and professionalism. Organizational skills are used to maintain accurate records and coordinate with other departments to ensure seamless service delivery. Preferred skills like multilingual abilities enhance communication with a diverse clientele, improving guest satisfaction. Problem-solving skills are critical for quickly addressing unexpected issues, ensuring guests have a positive experience throughout their stay.