Hotel housekeeping jobs in Charlotte, North CarolinaCreate job alerts

Job Description Hotel Maintenance, under limited supervision, performs work of routine maintenance of all company equipment, building and property as well as laundry and housekeeping while complying with brand standards and company policies. The following reflects the essential job duties but does not restrict tasks that may be assigned. Duties of this job may be changed at management’s discretion. Duties include: * Performs routine maintenance on building interior and exterior * May contact and schedule vendors for necessary building repairs and emergencies that are outside the scope of routine maintenance * Maintains schedule of when maintenance has been performed and when next service is due * Works in a safe manner and recognizes unsafe situations. Takes appropriate action to ensure safety of themselves and others on property * Performs preventive maintenance procedures on building mechanical equipment on a scheduled basis * Moves furniture and equipment to clean areas * May remove stains from rugs, drapes, walls and floors * Maintains both the interior and exterior of the hotel, including painting, cleaning, repairs and additions * Assists in maintaining entire pool and spa area including lifts, filters, filtering systems and all other machinery * Follow pool and spa cleaning and maintenance schedules * Schedules repairs and maintenance with the General Manager as to not interfere with hotel operations * Maintains and updates SDS sheets * Act upon guest requests * Be fully compliant with housekeeping/maintenance brand and corporate procedures * Follow Preventative Maintenance schedule for cleanliness, condition and safety of property * Ensures compliance with energy conservation and job safety requirements * Proactively maintain assigned areas and equipment * Ensure efficient completion of daily assignments in a timely manner * Report all safety concerns to management * Attend and participate in all mandatory trainings * Flexible with schedule and assignments * Maintain effective performance under pressure * Prepare accurate and timely reports as required * May perform similar duties as requested by supervisor * Attend mandatory meetings Requirements: * Good customer service skills * Ability to work independently and with others * Good communication skills * Attention to detail * Ability to occasionally lift/carry up to 50 lbs. * Ability to multi task * Displays good initiative * Ability to supervise and motivate employees * Professional demeanor and appearance * Minimum 2 years previous hotel or apartment experience #hc193531

Job Description Hotel Maintenance, under limited supervision, performs work of routine maintenance of all company equipment, building and property as well as laundry and housekeeping while complying with brand standards and company policies. The following reflects the essential job duties but does not restrict tasks that may be assigned. Duties of this job may be changed at management’s discretion. Duties include: * Performs routine maintenance on building interior and exterior * May contact and schedule vendors for necessary building repairs and emergencies that are outside the scope of routine maintenance * Maintains schedule of when maintenance has been performed and when next service is due * Works in a safe manner and recognizes unsafe situations. Takes appropriate action to ensure safety of themselves and others on property * Performs preventive maintenance procedures on building mechanical equipment on a scheduled basis * Moves furniture and equipment to clean areas * May remove stains from rugs, drapes, walls and floors * Maintains both the interior and exterior of the hotel, including painting, cleaning, repairs and additions * Assists in maintaining entire pool and spa area including lifts, filters, filtering systems and all other machinery * Follow pool and spa cleaning and maintenance schedules * Schedules repairs and maintenance with the General Manager as to not interfere with hotel operations * Maintains and updates SDS sheets * Act upon guest requests * Be fully compliant with housekeeping/maintenance brand and corporate procedures * Follow Preventative Maintenance schedule for cleanliness, condition and safety of property * Ensures compliance with energy conservation and job safety requirements * Proactively maintain assigned areas and equipment * Ensure efficient completion of daily assignments in a timely manner * Report all safety concerns to management * Attend and participate in all mandatory trainings * Flexible with schedule and assignments * Maintain effective performance under pressure * Prepare accurate and timely reports as required * May perform similar duties as requested by supervisor * Attend mandatory meetings Requirements: * Good customer service skills * Ability to work independently and with others * Good communication skills * Attention to detail * Ability to occasionally lift/carry up to 50 lbs. * Ability to multi task * Displays good initiative * Ability to supervise and motivate employees * Professional demeanor and appearance * Minimum 2 years previous hotel or apartment experience #hc193713

Job DescriptionCourtyard by Marriott Charlotte Airport / Billy Graham Parkway is a high volume and fast paced hotel; the Front Office Manager must have the flexibly to work evening shifts ranging from 3:00pm to 2:00 am including weekends and holidays. Our Front Office Manager must lead by example and set a Can Do attitude for the team. The ideal candidate will possess above average critical thinking skills. Candidate Experience: Marriott experience is required with a major emphasis on Fosse, GXP, MGS and Marriott training standards as well as some experience in food and beverage. The responsibilities of a Front Office Manager include, but not limited to: Providing solid leadership and work side by side with your team during heavy volume periods. Ensure that all customer service -related tasked are handled accurately and on time to improve the guest experience. Review Guest Ledger Reports daily and ensure all in-house guest have appropriate payment requirements as outlined by company policy. Ensure all Guest Voice notifications are addresses and closed within the Marriott required time frame. Work closely with housekeeping manager to ensure that all rooms are properly recorded in Fosse and discrepant rooms are addressed and resolved. Assist in the Bistro restaurant whenever needed. Ensure all associates are in uniform and name tag. Must hold a valid North Carolina driver license and be willing to drive the hotel shuttle, if needed. Complete scheduling and stay within budgeted guidelines. Maintain inventory levels for front desk supplies. Must be willing to cover open shifts in the event coverage is needed.

Job Description What Makes a McKibbon Guest Services Manager OEM? As a key member of the property leadership team, the Guest Services Manager is responsible for overseeing the daily operations of the guest services at the hotel to ensure a seamless guest experience. Reporting to the General Manager, the Guest Services Manager will be responsible for addressing guest concerns and requests and maintaining the highest level of ethical leadership to lead the front desk team to deliver excellent customer service while embodying McKibbon’s Guiding Principles. The Guest Service Manager is an OEM (Overtime Eligible Management) position. A Day in the Life: • You will be responsible for assisting with the overall performance of the property’s front desk department, including guest satisfaction, brand quality assurance, budget and labor., • You will act as a main point of contact for guests, ensuring their needs are met efficiently and courteously., • You will anticipate guest needs and provide personalized service to enhance their experience., • You will supervise the daily operations of the front desk operations and front desk staff, including the supervision of shift closings, bank audits, and daily reports., • You will be responsible for scheduling the Front Desk Department and adhering to company labor guidelines to ensure proper coverage., • You will train all front desk staff as it relates to brand and company standards to maximize service culture., • You will assist with sales and champion the Daily Sell Strategy., • You will assist with the implementation of front office programs to enhance the experience and enjoyment of the guests stay., • You will be responsible for maintaining compliance and remaining up to date on new initiatives for the brand and company., • You will inspect and ensure that safety and security standards are being maintained., • You will handle guest complaints and concerns promptly, ensuring appropriate resolutions., • You will conduct daily reviews of guaranteed no-show billing, guest ledger, and accounts receivables., • You will perform payment processing and ensure that a form of payment is secured on all folios and process payment upon reaching a specific balance., • You will be responsible for overseeing the Market (fully stocked, weekly inventory, place orders)., • You will assist the Executive Housekeeper twice weekly, inspecting guest rooms and public areas and work with both housekeeping, maintenance and other departments to fulfill guest requests., • You will cover Front Desk shifts as needed according to the budgeted Labor Plan., • Embrace McKibbon’s Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression. Requirements: • Experience working in a hotel as a front desk representative (or equivalent), • Experience with major hotel brands like Marriott, Hilton, or Hyatt (highly desired), • The ability to work weekends, holidays, and evenings, • The ability to ensure that hotel policies and brand standards are followed, • Ability to effectively interact with people of diverse socioeconomic cultural disability and ethnic backgrounds., • Ability to ensure that hotel policies, procedures and brand standards are followed., • Maintain a high level of professionalism, trust and responsibility., • Demonstrates exceptional attention to detail, ensuring accuracy and timeliness in all communications and documentation., • Must excel in high-pressure, fast-paced environments., • Possess strong listening skills with the ability to comprehend and address concerns and issues raised by workers, clients, and guests., • Must be attentive, friendly, helpful, and courteous to clients, guests, and associates. Ideal Skills & Qualities: • Excellent communication and problem-solving skills, • The skills and experience to lead a team to consistently deliver exceptional guest service, • Developing the leadership qualities of all staff, • Maintaining positive relationships with associates to drive associate satisfaction, • Knowledge of hotel management PMS systems., • Ability to work under pressure and handle difficult situations professionally., • Customer focused with a passion for providing exceptional service. Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: Full Time Associates: • Comprehensive benefits package including medical, dental, and vision, • Life insurance, • Pet Insurance, • Short and long-term disability, • Paid time off and holidays, • Tuition assistance Financial & Occupational Wellness: All Associates • Competitive Compensation with incentives (incentives vary by position), • 401K Savings Plan with 50% matching funds, • Associate referral program, • Brand and company training classes, workshops and conferences for career growth and development (varies by position), • Wellbeats APP to support physical and mental wellness Personal Wellness: All Associates • Fundraising matching funds program, • Team volunteer opportunities, • 24/7 chaplain services, • Exclusive hotel rate discounts Any state specific holiday, vacation or benefit requirements will apply

Job Description What Makes a McKibbon Guest Services Manager OEM? As a key member of the property leadership team, the Guest Services Manager is responsible for overseeing the daily operations of the guest services at the hotel to ensure a seamless guest experience. Reporting to the General Manager, the Guest Services Manager will be responsible for addressing guest concerns and requests and maintaining the highest level of ethical leadership to lead the front desk team to deliver excellent customer service while embodying McKibbon’s Guiding Principles. The Guest Service Manager is an OEM (Overtime Eligible Management) position. A Day in the Life: • You will be responsible for assisting with the overall performance of the property’s front desk department, including guest satisfaction, brand quality assurance, budget and labor., • You will act as a main point of contact for guests, ensuring their needs are met efficiently and courteously., • You will anticipate guest needs and provide personalized service to enhance their experience., • You will supervise the daily operations of the front desk operations and front desk staff, including the supervision of shift closings, bank audits, and daily reports., • You will be responsible for scheduling the Front Desk Department and adhering to company labor guidelines to ensure proper coverage., • You will train all front desk staff as it relates to brand and company standards to maximize service culture., • You will assist with sales and champion the Daily Sell Strategy., • You will assist with the implementation of front office programs to enhance the experience and enjoyment of the guests stay., • You will be responsible for maintaining compliance and remaining up to date on new initiatives for the brand and company., • You will inspect and ensure that safety and security standards are being maintained., • You will handle guest complaints and concerns promptly, ensuring appropriate resolutions., • You will conduct daily reviews of guaranteed no-show billing, guest ledger, and accounts receivables., • You will perform payment processing and ensure that a form of payment is secured on all folios and process payment upon reaching a specific balance., • You will be responsible for overseeing the Market (fully stocked, weekly inventory, place orders)., • You will assist the Executive Housekeeper twice weekly, inspecting guest rooms and public areas and work with both housekeeping, maintenance and other departments to fulfill guest requests., • You will cover Front Desk shifts as needed according to the budgeted Labor Plan., • Embrace McKibbon’s Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression. Requirements: • Experience working in a hotel as a front desk representative (or equivalent), • Experience with major hotel brands like Marriott, Hilton, or Hyatt (highly desired), • The ability to work weekends, holidays, and evenings, • The ability to ensure that hotel policies and brand standards are followed, • Ability to effectively interact with people of diverse socioeconomic cultural disability and ethnic backgrounds., • Ability to ensure that hotel policies, procedures and brand standards are followed., • Maintain a high level of professionalism, trust and responsibility., • Demonstrates exceptional attention to detail, ensuring accuracy and timeliness in all communications and documentation., • Must excel in high-pressure, fast-paced environments., • Possess strong listening skills with the ability to comprehend and address concerns and issues raised by workers, clients, and guests., • Must be attentive, friendly, helpful, and courteous to clients, guests, and associates. Ideal Skills & Qualities: • Excellent communication and problem-solving skills, • The skills and experience to lead a team to consistently deliver exceptional guest service, • Developing the leadership qualities of all staff, • Maintaining positive relationships with associates to drive associate satisfaction, • Knowledge of hotel management PMS systems., • Ability to work under pressure and handle difficult situations professionally., • Customer focused with a passion for providing exceptional service. Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: Full Time Associates: • Comprehensive benefits package including medical, dental, and vision, • Life insurance, • Pet Insurance, • Short and long-term disability, • Paid time off and holidays, • Tuition assistance Financial & Occupational Wellness: All Associates • Competitive Compensation with incentives (incentives vary by position), • 401K Savings Plan with 50% matching funds, • Associate referral program, • Brand and company training classes, workshops and conferences for career growth and development (varies by position), • Wellbeats APP to support physical and mental wellness Personal Wellness: All Associates • Fundraising matching funds program, • Team volunteer opportunities, • 24/7 chaplain services, • Exclusive hotel rate discounts Any state specific holiday, vacation or benefit requirements will apply

Job Description House / Utility persons are responsible to provide janitorial and maintenance support to ensure the cleanliness of the hotel including: guest rooms, hallways, and all public areas of the hotel in accordance with brand standards and hotel procedures. The following reflects the essential job duties but does not restrict tasks that may be assigned. Duties of this job may be changed at management’s discretion. Duties include: • Provide a clean and safe environment for guests, • Proactively maintain assigned areas and equipment, • Clean and maintain common areas of the property, • Deep cleaning of assigned areas, • Setting up and maintaining complimentary hotel lobby functions, • Cleaning and setting up meeting room functions, • Delivering service items to guest rooms upon requests from front desk, • Assist with guest luggage when required, • Ensure efficient completion of daily assignments in a timely manner, • Use supplies efficiently, • Report all safety, maintenance and housekeeping concerns to management, • Attend and participate in all mandatory trainings, • Flexible with schedule and assignments, • Knowledge and completion of property cleaning procedures, • Maintain effective performance under pressure, • Follow proper procedures for lost and found items, • Follow guest safety procedures, • Follow guest requests, i.e. do not disturb signs, change of linen or terry, • Acknowledge and greet guests in public spaces, • Review daily inventory of supplies needed to complete assignments May perform similar duties as requested by supervisor Requirements: • Good customer service skills, • Ability to work independently and with others, • Good communication skills, • Ability to give and follow verbal and written instructions Attention to detail * Ability to frequently lift/carry up to 15 lbs. • Ability to occasionally lift/carry up to 35 lbs., • Ability to multi task Displays good initiative #hc193532

Job Description What Makes a McKibbon Hotel Houseperson? The Hotel Houseperson creates an exceptional guest experience by supporting the housekeeping team in delivering a welcoming, home-like stay. This role ensures that public spaces are clean and inviting while assisting with guestroom support tasks such as linen distribution, trash removal, and laundry delivery. Guided by the McKibbon Principles, the Houseperson provides helpful, dependable service that leaves a lasting impression. A Day in the Life: • Clean hallways, bathroom, windows, and common areas of the hotel, • Stock linens and supplies for Room Attendants, • Assist with laundry and trash removal, • Identify cleaning and organization tasks necessary for effective and efficient cleaning, • Provide friendly, guest-focused service Public Areas • Vacuum, sweep, and mop floors, • Dust and wipe furniture, fixtures, and surfaces, • Clean windows, mirrors, and glass doors, • Disinfect high-touch areas (door handles, elevator buttons, railings), • Spot-clean walls, carpets, and upholstery, • Empty trash bins and replace liners Restrooms & Guest Areas • Sanitize toilets, sinks, and counters, • Refill soap, sanitizer, and paper products, • Mop floors and check for spills or hazards Back-of-House Areas • Keep storage rooms, closets, and laundry areas tidy, • Ensure trash and recycling are removed regularly Organization Tasks • Stock linen closets with fresh sheets, towels, and amenities, • Organize housekeeping carts for efficient guestroom service, • Rotate linens and supplies to ensure older stock is used first, • Track and report low inventory levels, • Collect and transport soiled linens from hallways to laundry, • Keep hallways clear of trash, linens, and obstacles, • Deliver requested items (extra towels, pillows, etc.) promptly, • Maintain orderly storage areas to prevent clutter, • Follow cleaning checklists to ensure consistency Job Requirements: • Previous housekeeping/cleaning experience a plus, • Great customer service and communication skills, • Embrace the McKibbon Guiding Principles, • Courteous friendly demeanor to guests, clients and fellow associates, • Ability to work weekends and holidays, • Must be 18+ and able to lift at least 20 lbs. Why McKibbon? We believe in our Guiding Principles: Think Bigger. Love Your Community. Do the Right Thing. Support Each Other. Make a Lasting Impression. At McKibbon, you’ll join a supportive team that values your work and helps you grow. Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: Full Time Associates: • Comprehensive benefits package including medical, dental, and vision, • Life insurance, • Pet Insurance, • Short and long-term disability, • Paid time off and holidays, • Tuition assistance Financial & Occupational Wellness: All Associates • Competitive Compensation with incentives (incentives vary by position), • 401K Savings Plan with 50% matching funds, • Associate referral program, • Brand and company training classes, workshops and conferences for career growth and development (varies by position), • Wellbeats APP to support physical and mental wellness Personal Wellness: All Associates • Fundraising matching funds program, • Team volunteer opportunities, • 24/7 chaplain services, • Exclusive hotel rate discounts Any state specific holiday, vacation or benefit requirements will apply

Job Description Maintenance Engineer Department –Engineering Reports to – Facilities Manager or General Manager What’s the job? As a Maintenance Engineer, you’ll ensure all aspects of the hotel’s engineering are kept to the very best standards and in line with all relevant health and safety regulations and procedures. You’ll keep everything looking sharp and running like clockwork. From simple repairs to forward-thinking for the next day. Your day-to-day Maintenance Operations • Carry out a preventive maintenance program to ensure the hotel is maintained and in service for guests (i.e., lighting, refrigeration, heating, air-conditioning, water treatment systems, pools, etc.), • Perform preventative maintenance, repairs or make recommendations for repairs, of all mechanical/electrical, HVAC, refrigeration, and plumbing systems, all building components and furniture, fixtures, and equipment., • Ensure the proper appearance of the Hotel from the entrance to the roof. Cleaning and maintenance of the parking lot and walkways, property landscaping, service and trash areas, and the exterior of all buildings., • Ensure the hotel meets / exceeds Opal and Brand quality standards for property condition., • Ensure a safe and secure environment for guests, team members and hotel assets in compliance with policies and procedures and regulatory requirements., • Prioritize and complete work orders from guests and hotel team members., • Perform maintenance functions in a safe manner and without jeopardizing personal, associate or guest health, safety or security., • Understand and respond to customers’ needs and ensure a high level of guest satisfaction., • Guest Service: Work closely with Front office staff and housekeeping department to ensure that the hotel meets / exceeds Opal’s and brand standards for guest satisfaction., • Guest Requests: Satisfy all guest requests / work orders in accordance with Opal training and standards., • Communication: Politely greet and acknowledge all guests and hotel associates as encountered., • Effectively control and manage engineering operational expenses including labor, overtime, supplies, etc. and seek and suggest cost saving strategies., • Assist with any hotel renovations and other projects and ensure timely completion of projects within budget., • High school diploma or related vocational training, • At least 1 year maintenance experience (preferably at a hotel), • Must be able to lift heavy objects, • Must speak fluent English (other languages such as Spanish preferred), • In depth knowledge of HVAC / PTAC units, plumbing, electrical, and general carpentry (tile, carpet, sheet rock, etc.), • Send a daily end of the day activity and accomplishment email to the Facilities Manager, General Manager and a copy to the Opal Director of Operations., • Understand and be able to use the property management system and facilities management software (i.e., Logistics) to communicate each day’s activities., • Have a good understanding of all of hotel operating procedures., • Perform, administer, and document preventative maintenance programs., • Complete work orders on a timely basis., • Respond to and attend to guest repair requests. Communicate with guests to resolve maintenance issues., • Test, troubleshoot, and perform basic repair on all types of equipment, including plumbing, electrical, components, and other guest room items., • Perform pool / spa repairs and daily maintenance., • Maintain maintenance inventory and requisition parts and supplies as needed., • Inform the Facilities Manager of any unique situations, or unusual developments in maintenance operations., • Be willing and able to work any shift, including audit and fill in when other employees are not able to work their scheduled shift., • Excellent time management skills, • Good communication skills, • Willing to take responsibility and accountability, • Team player, • Willing to work on weekends and holidays if required Performance shall be measured by the following: • Guest Service Index (GSS), • Brand Quality Audit (QA) The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. Equal Opportunity Employer

Job Description House / Utility persons are responsible to provide janitorial and maintenance support to ensure the cleanliness of the hotel including: guest rooms, hallways, and all public areas of the hotel in accordance with brand standards and hotel procedures. The following reflects the essential job duties but does not restrict tasks that may be assigned. Duties of this job may be changed at management’s discretion. Duties include: • Provide a clean and safe environment for guests, • Proactively maintain assigned areas and equipment, • Clean and maintain common areas of the property, • Deep cleaning of assigned areas, • Setting up and maintaining complimentary hotel lobby functions, • Cleaning and setting up meeting room functions, • Delivering service items to guest rooms upon requests from front desk, • Assist with guest luggage when required, • Ensure efficient completion of daily assignments in a timely manner, • Use supplies efficiently, • Report all safety, maintenance and housekeeping concerns to management, • Attend and participate in all mandatory trainings, • Flexible with schedule and assignments, • Knowledge and completion of property cleaning procedures, • Maintain effective performance under pressure, • Follow proper procedures for lost and found items, • Follow guest safety procedures, • Follow guest requests, i.e. do not disturb signs, change of linen or terry, • Acknowledge and greet guests in public spaces, • Review daily inventory of supplies needed to complete assignments May perform similar duties as requested by supervisor Requirements: • Good customer service skills, • Ability to work independently and with others, • Good communication skills, • Ability to give and follow verbal and written instructions Attention to detail * Ability to frequently lift/carry up to 15 lbs. • Ability to occasionally lift/carry up to 35 lbs., • Ability to multi task Displays good initiative #hc193714

Job Description Job Title: House Person Department: Housekeeping Reports To: Executive Housekeeper / Housekeeping Supervisor Position Summary: The House Person supports the housekeeping team by maintaining cleanliness in public areas, assisting with room preparation, and ensuring supplies and linens are stocked and distributed. This role helps create a clean, safe, and welcoming environment for guests and team members. Key Responsibilities: * Maintain cleanliness of all public areas, including lobbies, hallways, elevators, restrooms, stairwells, and outdoor spaces. * Deliver and retrieve linens, amenities, and supplies to/from guest floors and storage areas. * Assist room attendants with removing soiled linens, trash, and cleaning supplies from guestrooms. * Respond promptly to housekeeping and guest requests, including delivering extra amenities or assisting with special setups. * Keep storage closets, carts, and work areas organized and stocked. * Perform deep cleaning tasks as assigned (e.g., carpet shampooing, floor scrubbing, window washing). * Report maintenance issues or safety hazards to the supervisor immediately. * Follow all safety and sanitation policies, including proper use of cleaning chemicals and equipment. * Assist other departments when necessary to ensure guest satisfaction. Qualifications: * Previous hotel or janitorial experience preferred, but not required—training provided. * Ability to lift, push, and pull up to 50 lbs and stand/walk for extended periods. * Strong attention to detail and ability to follow instructions. * Friendly, professional demeanor with a focus on guest service. * Flexible schedule, including weekends and holidays. Working Conditions: * Frequent standing, walking, bending, and lifting. * Exposure to cleaning chemicals and varying temperatures. Benefits (if applicable): * Competitive hourly wage * Paid time off * Employee discounts on rooms and services * Opportunities for advancement within the hotel

Job Description Here at Zen Cleaning Services we are all about Having Fun, Community, Integrity, and maintaining a Stress-Free Environment! These core values of our company are achieved thru peace, balance, understanding, and equality for both our team members and clients. If your values line up with ours, please fill out the application below to take the first step in joining our team of awesome cleaning technicians! Housecleaner - House cleaning jobs - House cleaning technician jobs - Housekeeping jobs - Janitorial Cleaner - Professional House Cleaner - Residential cleaner - Part time maid - Hotel housekeeping jobs

Job DescriptionDescription: JOB DESCRIPTION JOB TITLE: HOUSEKEEPER DEPARTMENT: HOUSEKEEPING/ ROOMS REPORTS TO: HOUSEKEEPING MANAGER/OPERATIONS MANAGER JOB TYPE: FULL AND PART-TIME POSITIONS AVAILABLE Summary: As a Housekeeper for the Hotel Division of Summit Hospitality Group, you hold an essential position responsible for cleaning guest rooms and public areas. Our guests expect and deserve a spotless environment when they check-in and stay with us. Adhering to Corporate and Brand standards for quality and cleanliness are paramount to our success. The Housekeeper who works for a Summit Hotel is friendly, helpful, efficient, and devoted to making all guests feel welcome and comfortable. Qualifications: • 1-2 years of experience with name brand hotel housekeeping preferred, • Can-do attitude and willingness to jump-in and do the assigned work in a cheerful and respectful manner, • Service oriented style with professional presentation, • High energy and attention to detail, • Willingness to respond quickly to guest requests, • Teamwork and partnership attitude towards fellow associates and management, • Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area., • Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms., • Strip dirty linens off beds., • Replace dirty linens and terry with clean items., • Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances., • Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and perform floor care duties (e.g., in guest rooms and hallway)., • Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials., • Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information., • Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation., • Flexible work schedule including availability on weekends, • Must have reliable source of transportation, • Move, lift, carry, push, pull, and place objects weighing less than or equal to 30 pounds without assistance, • Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time Fulltime Employees • Personal time, • Insurance benefits, • Vacation time after Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older. Requirements:

Job Description Housekeeper Department – Housekeeping Reports to – Facilities Manager / Housekeeping Supervisor What’s the job? As a Guest Room Attendant – you’ll properly and efficiently perform all housekeeping duties to make sure our rooms and suites are always ‘fresh and welcoming’ for our guests – creating a haven for them to escape and relax in – or get that last bit of work done. You’ll also properly and efficiently perform all cleaning activities of the Hotel’s facilities, including routine and deep cleaning of guestrooms, public areas, back of the house and laundry operations. Your day-to-day Routine Cleaning • Guest Rooms: Clean guest rooms thoroughly and efficiently, in accordance with Opal’s training and standards., • Supplies & Amenities: Replenish guest room supplies and amenities in cleaned rooms in accordance with Opal’s standards., • Guest Service: Work closely with the housekeeping staff to ensure that the hotel meets/exceeds Opal’s and brand standards for guest satisfaction., • Facilities: Consistently ensure that all areas of the hotel meets/exceeds Opal and Brand quality standards., • Guest Requests: Satisfy all guest requests in accordance with Opal training and standards., • Cleaning: Perform all cleaning functions in a safe and sanitary fashion and without jeopardizing personal, associate or guest health, safety or security., • Minimum high school diploma, • 1 year experience in the hospitality industry., • Willing to work flexible hours, • Flexible attitude to shifts – you may need to work nights, weekends and/or holidays., • Must wear appropriate uniform as prescribed by Opal’s policy., • Must maintain personal cleanliness, • Have a thorough understanding of all hotel operating procedures., • Be knowledgeable of room types and standards for supplies., • Make sure rooms are always at their best and make that room special and memorable for guests., • Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example., • Keep your supervisor updated on room service progress and alert them to any repairs needed., • Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed., • Be organized - keep on top of supplies and amenities and always try to minimize waste., • Reunite items with owners – and log any lost and found property., • Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service., • Clean and sanitize guest rooms, replenish supplies and amenities, inspect, and report rooms ready for sale to the front desk all in accordance with Opal’s training and standards., • Inspect rooms routinely with Opal’s check list before releasing for sale., • Open and close rooms as required for maintenance and timely and properly report maintenance requirements., • Follow all existing and new housekeeping policies and procedures., • Perform deep cleaning tasks as assigned., • Maintain public areas clean, attractive, safe and presentable at all times., • Maintain cleaning supplies and the cleaning cart in a safe, organized and presentable fashion., • Comply with and honor the housekeeping staff work schedules., • Follow the company appearance and uniform policy., • Attend daily huddles and weekly departmental meetings., • Perform and be accountable for delegated responsibilities and duties., • Inform the Facilities Manager or supervisor of any unique situations, or unusual developments in housekeeping operations., • Ensure the prompt and systematic servicing of all guest requests., • Handle guest complaints effectively., • Be willing and able to work any shift and fill in when other employees are not able to work their scheduled shift., • Promote goodwill by being courteous, friendly, and helpful to guests, managers and all other associates., • Attention to detail, • Good Communication skills, • Well-groomed and professional appearance, • Willing to take responsibility and accountability, • Willing to work on weekends and holidays if required, • Consistent and congruent., • Pleasant personality, • Responsive in a timely and caring manner Performance shall be measured by the following: • Budgeted minutes per room cleaned (MPRC),, • Cost per occupied room (CPOR), • Guest Room Attendant Inspection scores. The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. Equal Opportunity Employer

Job Description • Competitive wage and monthly incentives, • Associate referral program, • PayActiv program available that offers early payment of earned wages at no additional fee What Makes a McKibbon Hotel Room Attendant/Housekeeper? The housekeeper creates a home-like experience for our guests with welcoming, helpful, and exceptional service, while maintaining a clean comfortable, and inviting environment. We offer competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement. Become part of our family and see why so many of our associates have made McKibbon Hospitality their career home. A Day in the Life: • Housekeepers are responsible for maintaining the cleanliness of guest rooms and suites (bathroom, living area, change and make beds) and other areas as assigned., • You must have a tremendous personality and a great desire to work with people., • You work with the Housekeeping Department to maintain one of the most important aspects of our guests’ stay: the cleanliness of their rooms., • Housekeepers work with professional cleaning chemicals on a daily basis, • You will work on your feet, pushing a housekeeping cart to and from the guest rooms, • Housekeepers must have a tremendous attention to details, • Previous cleaning experience desired but not required, • Previous customer service experience, preferably in a hotel or related establishment preferred but not required Job Requirements: • Identification verifying you are at least 18 years of age, • The ability and flexibility to work weekends and holidays, • The ability to lift, pull, and push moderate weight (minimum of 20 lbs.), • The desire to satisfy the needs of others in a fast-paced environment Ideal Skills & Qualities: • The ability and desire to work independently with little supervision, • Multi-tasking skills, • The ability to learn quickly and work in fast-paced position with guest interaction Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: Full Time Associates: • Comprehensive benefits package including medical, dental, and vision, • Life insurance, • Pet Insurance, • Short and long-term disability, • Paid time off and holidays, • Tuition assistance Financial & Occupational Wellness: All Associates • Competitive Compensation with incentives (incentives vary by position), • 401K Savings Plan with 50% matching funds, • Associate referral program, • Brand and company training classes, workshops and conferences for career growth and development (varies by position), • Wellbeats APP to support physical and mental wellness Personal Wellness: All Associates • Fundraising matching funds program, • Team volunteer opportunities, • 24/7 chaplain services, • Exclusive hotel rate discounts Any state specific holiday, vacation or benefit requirements will apply

Job DescriptionPosition Summary The room attendant works under the direction of the Executive Housekeeper and the Assistant General Manager or General Manager. His or her responsibilities include following a daily schedule, performing proper cleaning of each guestroom, performing responsibilities outside the guestrooms, guest service & satisfaction, & individual effectiveness. Primary Responsibilities * Load carts with all necessary supplies * Turns off all electricity (heating or cooling set to fan or cool setting ) * Strips all beds in checked-out rooms & drops all dirty linens to the laundry Turns off all lights, strips beds, & drops all dirty linens to the laundry on all new checked-out rooms immediately * Cleans the cart & ensures that all bottles are correctly labeled; paces himself/herself so that rooms are being cleaned in accordance with company time constraints * Make beds properly * Vacuums & sweeps carpets & floors * Mop floors * Dust, brush, polish, & vacuum furniture * Dust & clean room decorations, appliances, & structural surfaces (i.e. wall fixtures, window sills, vents, etc.) * Clean showers, tubs, sinks, and bathroom items; removes used guest amenities & supplies * Inspect rooms for safety hazards & for the operating conditions of equipment * Check for damaged linens * Report lost & found articles, maintenance problems, or special room problems (i.e. pets in the room) to a supervisor * Prepare rooms for guest arrivals & responds to special guest requests (i.e. delivering newspapers or cleaning a spill) * Maintain cleanliness of storage rooms & stocks cart * Remove & empties linens from housekeeping cart into laundry cart & sends to laundry * Record room status on work assignment sheets * Other duties as assigned Education/Experience • High school diploma or GED preferred, • Previous hotel housekeeping experience preferred, • Attention to detail, • Walking and standing for long periods of time (approximately 5 - 6 hour shifts), • Pushing a vacuum cleaner, • Bending, Stooping, Kneeling, • Lift mattresses and arrange furniture, • Loading and unloading supply cart #hc193982

Job Description Housekeeping Room Attendant- Courtyard: Charlotte, NC Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. Start Your Journey with Midas Hospitality: Midas Hospitality is currently searching for a Housekeeping Room Attendant to join our team at the Courtyard located in Charlotte, NC. This person will be responsible for ensuring the cleanliness of the hotel to brand, company and guest satisfaction. What You Will Be Doing: • Sorts, counts, folds, marks, or carries linens., • Makes beds., • Replenishes guestroom supplies such as coffee, glasses, shampoo, soap, and other amenities., • Sweeps and scrubs bathroom floors., • Empties wastebaskets., • Scrubs bathroom vanity, toilet, mirrors, walls and bathroom fan. About Us: From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results and everyone loves the experience. As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions. Please visit our website for more information: We offer a range of benefits including, but not limited to: • Growth and development tools and access to learning, • Robust PTO policies, • Medical/Dental/Vision Coverage, • 401k matching, • Employee Assistance Program, • Discounted products and services Midas Hospitality is proud to be a drug free workplace and equal opportunity employer. Job Posted by ApplicantPro

Job Description Executive Housekeeper Department – Housekeeping Reports to – Facilities Manager / General Manager What’s the job? As Executive Housekeeper, you’ll properly and efficiently perform and oversee all housekeeping duties to make sure our rooms and suites are always ‘fresh and welcoming’ for our guests – creating a haven for them to escape and relax in – or get that last bit of work done. You will also properly and efficiently perform and oversee all cleaning activities of the Hotel’s facilities, including routine and deep cleaning of guestrooms, public areas, back of the house and laundry operations. You will ensure all aspects of the hotel’s housekeeping department are kept to the very best standards and in line with all relevant health and safety regulations and procedures. You’ll also keep all housekeeping areas maintained and organized along with being secure. Your day-to-day Leadership • Motivate, coach / mentor, and train housekeeping team members, set goals and hold team members accountable., • Provide feedback, rewards, and recognition to team members., • Directly supervise all public space, laundry and housekeeping personnel and ensure the proper and efficient completion of all housekeeping, laundry and public space duties., • Communicate with all hotel department heads to stay informed of housekeeping needs and ensure timely responses to requests., • Direct and coordinate all the cleaning activities of the Hotel’s facilities, including routine deep cleaning of guestrooms, public areas, back of the house and laundry operations; routine maintenance; and properly scheduled preventative maintenance alongside with the Maintenance Engineer., • Train and develop your team and improve their performance through mentorship, coaching and feedback, and create performance and development goals for team members., • Recommend or initiate any HR related actions where needed., • Ensure the proper appearance of the Hotel from the entrance to meeting rooms to all public space and back of the house. Direct and coordinate the cleaning of the parking lot and walkways, service and trash areas, and the exterior of all buildings., • Ensure the hotel meets / exceeds Opal and Brand quality standards for housekeeping and property condition., • Ensure a safe and secure environment for guests, team members and hotel assets in compliance with policies and procedures and regulatory requirements., • Understand and respond to guest needs and ensure a high level of guest satisfaction., • Cost Control., • Effectively control and manage all housekeeping, laundry and engineering operational expenses including labor, overtime, supplies etc., and seek and implement cost saving strategies. Monitor and control daily costs per occupied room (CPOR) for all housekeeping and maintenance activities., • Conduct monthly Inventories., • Use the Logistics system to electronically set-up all housekeeping boards and to track minutes per room., • High school diploma or higher-level education, • 2 years Housekeeping or similar experience with 1 year of supervisory experience preferred., • Must speak fluent English (other languages such as Spanish preferred), • Must be a strong leader, self-motivator and team builder., • Flexibility – 45+ hours per week (min. 5 days per week), • Send a daily end of the day activity and accomplishment email to the General Manager and a copy to the Opal Director of Operations., • Understand and be able to use the property management system, facilities management software (i.e., Logistics), and labor management system (i.e., ADP)., • Have a good understanding of all of hotel operating procedures., • Enforce all existing and new policies and procedures with the housekeeping, laundry and engineering staff., • Maintain proper staffing in all areas of responsibility., • Conduct regular performance reviews of staff., • Read Front Desk communications logs on-a-daily basis., • Monitor appearance of all housekeeping, laundry and engineering staff, to ensure they are following company uniform policy., • Conduct daily and huddles and participate in weekly departmental meetings., • Conduct individual meetings as needed., • Supervise delegated responsibilities and follows up., • Exhibit great leadership skills., • Conduct a regular inventory of all housekeeping and laundry supplies as per standard operating procedures., • Order, check and maintain housekeeping and laundry supplies at par standards., • Inform the Facilities Manager/General Manager of any unique situations, or unusual developments in housekeeping and laundry operations., • Handle guest complaints effectively., • Be willing and able to work any shift and fill in when other employees are not able to work their scheduled shift., • Complete weekly schedule for housekeeping and laundry staff as per standard operating procedures., • Understand the Chart of Accounts in order to code the invoices for housekeeping and laundry., • Be knowledgeable of room types and standards for supplies., • Open and close rooms as required for engineering work orders and preventative maintenance., • Promote goodwill by being courteous, friendly, and helpful to guests, managers and all other associates., • Maintain, review, and assign all brand training requirements., • Effective communication skills, • Good listener, • Pleasing Personality, • Team player, • Great listener, • Open with praise, discreet with criticism, • Willing to work on weekends and holidays if required Performance shall be measured by the following: • Budgeted Cost Per Occupied Room, • Guest Service Index (GSS), • Brand Quality Audit (QA), • Associate Standard Index (ASI) The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. Equal Opportunity Employer

Job Description At McKibbon Hospitality, our Room Attendants/Housekeepers are at the heart of the guest experience. You’ll create a warm, home-like environment by keeping guest rooms clean, comfortable, and inviting, while delivering friendly and helpful service. In return, we offer competitive pay and benefits, a supportive team that feels like family, and plenty of opportunities to learn, grow, and build your career with us. A Day in the Life: • Maintaining the cleanliness of guest rooms and suites, including bathrooms, living areas, and bed changes., • Working with the housekeeping team to deliver one of the most important parts of the guest experience: spotless, inviting rooms., • Professional, courteous, teamwork to assist the housekeeping and laundry teams in meeting the days demands., • Maintain a clean, stocked housekeeping cart to ensure efficiency in daily tasks and end of shirt prepare cart for next day's service., • Using professional cleaning equipment and chemicals safely and effectively., • Spending much of your day on your feet, moving housekeeping carts, and navigating guest hallways., • Bringing a friendly personality, strong attention to detail, and a desire to make guests feel at home., • Ability to work independently with little supervision., • Strong multi-tasking and time-management skills., • Quick learner with the ability to adapt in a guest-focused environment., • Restocking guest room supplies (toiletries, coffee/tea, towels, etc.)., • Reporting maintenance issues or safety concerns to the appropriate department., • Assisting with laundry duties such as collecting, sorting, and transporting linens., • Maintaining housekeeping carts and storage areas in a clean, organized, and fully stocked manner., • Following all safety and sanitation guidelines., • Providing friendly, professional interactions with guests when approached as well as team members., • Embrace McKibbon’s Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression. Job Requirements: • Identification verifying you are at least 18 years of age., • US Citizenship verification is required., • Ability and flexibility to work weekends and holidays., • Ability to lift, pull, and push moderate weight (minimum of 35 lbs.), • Must be able to use stairs and ladders as needed to perform cleaning tasks, including high areas., • Desire to satisfy the needs of others in a fast-paced environment. Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: Full Time Associates: • Comprehensive benefits package including medical, dental, and vision, • Life insurance, • Pet Insurance, • Short and long-term disability, • Paid time off and holidays, • Tuition assistance Financial & Occupational Wellness: All Associates • Competitive Compensation with incentives (incentives vary by position), • 401K Savings Plan with 50% matching funds, • Associate referral program, • Brand and company training classes, workshops and conferences for career growth and development (varies by position), • Wellbeats APP to support physical and mental wellness Personal Wellness: All Associates • Fundraising matching funds program, • Team volunteer opportunities, • 24/7 chaplain services, • Exclusive hotel rate discounts Any state specific holiday, vacation or benefit requirements will apply

Job DescriptionPosition Summary The room attendant works under the direction of the Executive Housekeeper and the Assistant General Manager or General Manager. His or her responsibilities include following a daily schedule, performing proper cleaning of each guestroom, performing responsibilities outside the guestrooms, guest service & satisfaction, & individual effectiveness. Primary Responsibilities * Load carts with all necessary supplies * Turns off all electricity (heating or cooling set to fan or cool setting ) * Strips all beds in checked-out rooms & drops all dirty linens to the laundry Turns off all lights, strips beds, & drops all dirty linens to the laundry on all new checked-out rooms immediately * Cleans the cart & ensures that all bottles are correctly labeled; paces himself/herself so that rooms are being cleaned in accordance with company time constraints * Make beds properly * Vacuums & sweeps carpets & floors * Mop floors * Dust, brush, polish, & vacuum furniture * Dust & clean room decorations, appliances, & structural surfaces (i.e. wall fixtures, window sills, vents, etc.) * Clean showers, tubs, sinks, and bathroom items; removes used guest amenities & supplies * Inspect rooms for safety hazards & for the operating conditions of equipment * Check for damaged linens * Report lost & found articles, maintenance problems, or special room problems (i.e. pets in the room) to a supervisor * Prepare rooms for guest arrivals & responds to special guest requests (i.e. delivering newspapers or cleaning a spill) * Maintain cleanliness of storage rooms & stocks cart * Remove & empties linens from housekeeping cart into laundry cart & sends to laundry * Record room status on work assignment sheets * Other duties as assigned Education/Experience • High school diploma or GED preferred, • Previous hotel housekeeping experience preferred, • Attention to detail, • Walking and standing for long periods of time (approximately 5 - 6 hour shifts), • Pushing a vacuum cleaner, • Bending, Stooping, Kneeling, • Lift mattresses and arrange furniture, • Loading and unloading supply cart #hc193721

Job Description Housekeeping Room Attendant- Element: Charlotte, NC Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women. Start Your Journey with Midas Hospitality: Midas Hospitality is currently searching for a Housekeeping Room Attendant to join our team at the Element hotel located in Charlotte, NC. This person will be responsible for ensuring the cleanliness of the hotel to brand, company and guest satisfaction. What You Will Be Doing: • Sorts, counts, folds, marks, or carries linens., • Makes beds., • Replenishes guestroom supplies such as coffee, glasses, shampoo, soap, and other amenities., • Sweeps and scrubs bathroom floors., • Empties wastebaskets., • Scrubs bathroom vanity, toilet, mirrors, walls and bathroom fan. About Us: From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results and everyone loves the experience. As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions. Please visit our website for more information: We offer a range of benefits including, but not limited to: • Growth and development tools and access to learning, • Robust PTO policies, • Medical/Dental/Vision Coverage, • 401k matching, • Employee Assistance Program, • Discounted products and services Midas Hospitality is proud to be a drug free workplace and equal opportunity employer. Job Posted by ApplicantPro

Job DescriptionDescription: JOB DESCRIPTION JOB TITLE: HOUSEKEEPER DEPARTMENT: HOUSEKEEPING/ ROOMS REPORTS TO: HOUSEKEEPING MANAGER/OPERATIONS MANAGER JOB TYPE: FULL AND PART-TIME POSITIONS AVAILABLE Summary: As a Housekeeper for the Hotel Division of Summit Hospitality Group, you hold an essential position responsible for cleaning guest rooms and public areas. Our guests expect and deserve a spotless environment when they check-in and stay with us. Adhering to Corporate and Brand standards for quality and cleanliness are paramount to our success. The Housekeeper who works for a Summit Hotel is friendly, helpful, efficient, and devoted to making all guests feel welcome and comfortable. Qualifications: • 1-2 years of experience with name brand hotel housekeeping preferred, • Can-do attitude and willingness to jump-in and do the assigned work in a cheerful and respectful manner, • Service oriented style with professional presentation, • High energy and attention to detail, • Willingness to respond quickly to guest requests, • Teamwork and partnership attitude towards fellow associates and management, • Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area., • Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms., • Strip dirty linens off beds., • Replace dirty linens and terry with clean items., • Make beds and fold terry. Clean bathrooms. Remove trash, dirty linen, and room service items. Check that all appliances are present in the room and in working order. Straighten desk items, furniture, and appliances., • Dust, polish, and remove marks from walls and furnishings. Vacuum carpets and perform floor care duties (e.g., in guest rooms and hallway)., • Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials., • Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information., • Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation., • Flexible work schedule including availability on weekends, • Must have reliable source of transportation, • Move, lift, carry, push, pull, and place objects weighing less than or equal to 30 pounds without assistance, • Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time Fulltime Employees • Personal time after 90-days, • Insurance benefits after 90-days Summit Hospitality Group LTD. and its affiliates provide equal employment opportunities to all applicants without regard to an applicant's race, color, sex, religion, disability, national origin, citizenship, veteran status, genetic information, sexual orientation or gender identity, or on the basis of age with respect to persons 18 years or older. Requirements:

Job DescriptionDescription: The Dunhill Hotel is currently seeking an experienced housekeeping supervisor to lead our award winning team. Responsibilities will including running the day to day operations of the department. Hiring and training of new staff, ordering and inventory of supplies and guest amenities, scheduling, inspecting and maintaining brand standards in rooms, and controling the departments budget. Prior esperience in housekeeping managment or supervision is required, Job Type: Full-time Pay: $18 - $19 per hour Benefits: • Dental insurance, • Health insurance, • Paid time off Job Type: Full-time Benefits: • Dental insurance, • Health insurance, • Paid time off, • Day shift, • Evening shift

Job Description Position Summary: Responsible for supervision, labor, and cost control of the housekeeping department while providing the highest quality of cleanliness for the hotel in accordance with the standards of cleanliness for both the guest rooms and public areas; while maintaining guest satisfaction. Pre-Requisites (Requirements): • High School diploma or equivalent of same, • Must display professionalism at all times, • Must have excellent attendance and punctuality, • Must be able to comprehend and speak the English language, • Must have good organizational and time management skills, • Must have excellent communication and interpersonal skills, • Must have the ability to interact with many types of personalities, • Must have sound judgment and discretional skills and work with little or no supervision, • Must be able to consistently work under pressure and simultaneously prioritize multiple projects, • Must possess and acute attention to detail, • Must have the ability to train others Work Environment & Context: • Must be able to stand for eight hours, bend, stretch, and reach, • Long hours sometimes required. Work schedule varies and may include occasionally working on Holidays, weekends, and evenings, • Must be able to push or pull 60 pounds and lift and/or carry 30 pounds, • Must be physically and visually able to utilize the computer and other necessary office equipment, • Capable of working in a faced paced environment and in stressful situations, • Must be able to respond to multiple task interruptions in order to provide service to internal and external customers

Job Description The Housekeeping Inspector ensures guest accommodations meet cleanliness standards, supervises room attendants, and acts as a liaison between housekeeping staff and management. This role combines supervisory duties with hands-on tasks, requiring a detail-oriented, communicative, and physically capable individual. We seek highly motivated team members. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire our team members to cultivate an exceptional guest experience. If you want an exciting career with unlimited growth opportunities Benefits: • Insurance (health, dental, vision, etc.), • Paid time off (vacation, sick leave, holidays), • 401K retirement plan, • DailyPay: Access your earned wages when needed., • Inspecting guest rooms and public areas to ensure cleanliness and compliance with brand standards, • Identifying and reporting maintenance issues to the appropriate departments, • Training and supporting housekeeping staff to meet quality standards, • Prior experience in housekeeping (required), • Previous experience in a supervisory role (preferred), • Strong attention to detail and organizational skills, • Excellent communication and interpersonal abilities Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Job DescriptionDescription: Our team is looking to add a Housekeeper to be responsible for the overall cleanliness of the hotel, ensuring guest satisfaction, and meeting product quality standards. This position may require flexible scheduling availability. Requirements: • Provide basic housekeeping duties including changing the sheets, changing and arranging the towels, restocking toilet supplies, vacuuming, dusting, cleaning, and rearranging the room after guests check out, • Ensure all rooms are cared for according to brand and IHM standards, • Highly motivated team player with strong initiative and desire for achievement Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary, • Ability to work well in stressful situations Training: Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered. Team Member Wellness Program: How We Thank You For All You Bring To The Team Rewarding Benefits Package: • Healthcare including Medical, Dental, and Vision Insurance, • HSA & FSA plans available!, • Dependent care FSA, • Identity Theft Protection Insurance, • Commuter benefits including transit & parking, • Pet Insurance, • PTO and Payroll Incentives for Annual Wellness Exams, • Employee Assistance Program, • Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services, • Paid Sick and Vacation Time, • Family Leave, • 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution Rewarding Hard Work: • Incentive based bonus program, • Free room nights at our hotels and employee discounts within your hotel brand, • Discounts for friends and family within your hotel brand, • Team Member of the Month, Quarter, and Year recognition and bonus, • Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work, • Career Growth through our in-house training program with a path personalized to your desired goals, • Referral bonus program to ANY of our locations Equal Opportunity Employer Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.

Job DescriptionPosition Summary The room attendant works under the direction of the Executive Housekeeper and the Assistant General Manager or General Manager. His or her responsibilities include following a daily schedule, performing proper cleaning of each guestroom, performing responsibilities outside the guestrooms, guest service & satisfaction, & individual effectiveness. Primary Responsibilities * Load carts with all necessary supplies * Turns off all electricity (heating or cooling set to fan or cool setting ) * Strips all beds in checked-out rooms & drops all dirty linens to the laundry Turns off all lights, strips beds, & drops all dirty linens to the laundry on all new checked-out rooms immediately * Cleans the cart & ensures that all bottles are correctly labeled; paces himself/herself so that rooms are being cleaned in accordance with company time constraints * Make beds properly * Vacuums & sweeps carpets & floors * Mop floors * Dust, brush, polish, & vacuum furniture * Dust & clean room decorations, appliances, & structural surfaces (i.e. wall fixtures, window sills, vents, etc.) * Clean showers, tubs, sinks, and bathroom items; removes used guest amenities & supplies * Inspect rooms for safety hazards & for the operating conditions of equipment * Check for damaged linens * Report lost & found articles, maintenance problems, or special room problems (i.e. pets in the room) to a supervisor * Prepare rooms for guest arrivals & responds to special guest requests (i.e. delivering newspapers or cleaning a spill) * Maintain cleanliness of storage rooms & stocks cart * Remove & empties linens from housekeeping cart into laundry cart & sends to laundry * Record room status on work assignment sheets * Other duties as assigned Education/Experience • High school diploma or GED preferred, • Previous hotel housekeeping experience preferred, • Attention to detail, • Walking and standing for long periods of time (approximately 5 - 6 hour shifts), • Pushing a vacuum cleaner, • Bending, Stooping, Kneeling, • Lift mattresses and arrange furniture, • Loading and unloading supply cart #hc194018

Job Description At McKibbon Hospitality, our Room Attendants/Housekeepers are at the heart of the guest experience. You’ll create a warm, home-like environment by keeping guest rooms clean, comfortable, and inviting, while delivering friendly and helpful service. In return, we offer competitive pay and benefits, a supportive team that feels like family, and plenty of opportunities to learn, grow, and build your career with us. A Day in the Life: • Maintaining the cleanliness of guest rooms and suites, including bathrooms, living areas, and bed changes., • Working with the housekeeping team to deliver one of the most important parts of the guest experience: spotless, inviting rooms., • Professional, courteous, teamwork to assist the housekeeping and laundry teams in meeting the days demands., • Maintain a clean, stocked housekeeping cart to ensure efficiency in daily tasks and end of shirt prepare cart for next day's service., • Using professional cleaning equipment and chemicals safely and effectively., • Spending much of your day on your feet, moving housekeeping carts, and navigating guest hallways., • Bringing a friendly personality, strong attention to detail, and a desire to make guests feel at home., • Ability to work independently with little supervision., • Strong multi-tasking and time-management skills., • Quick learner with the ability to adapt in a guest-focused environment., • Restocking guest room supplies (toiletries, coffee/tea, towels, etc.)., • Reporting maintenance issues or safety concerns to the appropriate department., • Assisting with laundry duties such as collecting, sorting, and transporting linens., • Maintaining housekeeping carts and storage areas in a clean, organized, and fully stocked manner., • Following all safety and sanitation guidelines., • Providing friendly, professional interactions with guests when approached as well as team members., • Embrace McKibbon’s Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression. Job Requirements: • Identification verifying you are at least 18 years of age., • US Citizenship verification is required., • Ability and flexibility to work weekends and holidays., • Ability to lift, pull, and push moderate weight (minimum of 35 lbs.), • Must be able to use stairs and ladders as needed to perform cleaning tasks, including high areas., • Desire to satisfy the needs of others in a fast-paced environment. Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: Full Time Associates: • Comprehensive benefits package including medical, dental, and vision, • Life insurance, • Pet Insurance, • Short and long-term disability, • Paid time off and holidays, • Tuition assistance Financial & Occupational Wellness: All Associates • Competitive Compensation with incentives (incentives vary by position), • 401K Savings Plan with 50% matching funds, • Associate referral program, • Brand and company training classes, workshops and conferences for career growth and development (varies by position), • Wellbeats APP to support physical and mental wellness Personal Wellness: All Associates • Fundraising matching funds program, • Team volunteer opportunities, • 24/7 chaplain services, • Exclusive hotel rate discounts Any state specific holiday, vacation or benefit requirements will apply

Job Description What Makes a McKibbon Assistant Executive Housekeeper? The Assistant Executive Housekeeper works closely with the Executive Housekeeper, Assistant General Manager, and the General Manager to influence the total operations of the property’s Housekeeping Team. You are responsible for maintaining the highest level of ethical leadership, and you are qualified and ready to lead the department when the Executive Housekeeper is not on duty. A Day in the Life: • You will perform daily housekeeping skills, as needed., • You will inspect that safety and security measures are being upheld., • You will assist with the overall performance of the property’s Housekeeping department, including (but not limited to) guest satisfaction, brand quality assurance, budget, and labor., • You will be responsible for training fellow associates as it relates to brand and company standards in order to maximize revenue., • You will promote brand and company standards in your actions and communications., • You will be responsible for maintaining compliance, and you will stay up-to-date on new initiatives for the brand and company. Requirements: • Previous housekeeping experience within a hotel, • Experience with major hotel brands like Marriott, Hilton, or Starwood (highly desired), • The ability to perform inventory management and cost control, • The ability to ensure that hotel policies and brand standards are followed, • Embrace the McKibbon Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression. Ideal Skills & Qualities: • The skills and experience to lead a team to consistently deliver exceptional guest service, • Sufficient communication and problem-solving skills, • The ability to maintain positive relationships with associates to drive associate satisfaction, • The ability to train and implement McKibbon policies and procedures Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: Full Time Associates: • Comprehensive benefits package including medical, dental, and vision, • Life insurance, • Pet Insurance, • Short and long-term disability, • Paid time off and holidays, • Tuition assistance Financial & Occupational Wellness: All Associates • Competitive Compensation with incentives (incentives vary by position), • 401K Savings Plan with 50% matching funds, • Associate referral program, • Brand and company training classes, workshops and conferences for career growth and development (varies by position), • Wellbeats APP to support physical and mental wellness Personal Wellness: All Associates • Fundraising matching funds program, • Team volunteer opportunities, • 24/7 chaplain services, • Exclusive hotel rate discounts Any state specific holiday, vacation or benefit requirements will apply

Job Description What Makes a McKibbon Front Desk Agent? The Front Desk Agent is often the first point of contact for guests and plays a vital role in shaping their impression of the hotel. As the friendly face of the property, the Front Desk Agent demonstrates a warm, approachable personality and a genuine desire to work with people. You are responsible for engaging with guests in a welcoming, professional, and efficient manner while ensuring their needs are met and expectations exceeded. Front Desk Agents maintain a strong commitment to service, staying calm and hospitable even in challenging situations, and consistently uphold the McKibbon Guiding Principles. A Day in the Life: • Anticipate guests’ needs, respond promptly and acknowledge all guests in a timely manner., • Maintain positive guest relations at all times., • Resolve guest complaints and ensure guest satisfaction., • Maintain a complete knowledge of hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities., • Process all guest check-ins and verify registration information with the guest., • Handle overbooked or 'walked' guests., • Accept and record wake-up call requests., • Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)., • Resolve discrepancies on the room status report with housekeeping., • You will train with and learn Food and Beverage operations to fill in as needed. Shifts may vary by hotel: • Morning/Afternoon Shifts: 6am - 2pm or 7am - 3pm, • Afternoon/Evening Shifts: 2pm - 10pm or 3pm - 11pm Requirements: • Previous experience working as a front desk agent or in a similar role., • A high school diploma or equivalent vocational training certificate., • Experience working at a hotel establishment (highly desired)., • Proficiency with computers., • Basic math skills., • Ability to provide excellent customer service and maintain a professional demeanor at all times., • Ability to input and access information in the property management system and/or points-of-sale system., • Possess strong listening skills with the ability to comprehend and address concerns and issues raised by workers, clients, and guests., • Must be attentive, friendly, helpful, and courteous to clients, guests, and associates., • Embrace McKibbon’s Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression., • Punctual for all shifts to ensure consistent coverage of front desk responsibilities and service to guests Ideal Skills & Qualities: • Great verbal and written communication skills., • The ability to create a fun and supportive working environment. Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: Full Time Associates: • Comprehensive benefits package including medical, dental, and vision, • Life insurance, • Pet Insurance, • Short and long-term disability, • Paid time off and holidays, • Tuition assistance Financial & Occupational Wellness: All Associates • Competitive Compensation with incentives (incentives vary by position), • 401K Savings Plan with 50% matching funds, • Associate referral program, • Brand and company training classes, workshops and conferences for career growth and development (varies by position), • Wellbeats APP to support physical and mental wellness Personal Wellness: All Associates • Fundraising matching funds program, • Team volunteer opportunities, • 24/7 chaplain services, • Exclusive hotel rate discounts Any state specific holiday, vacation or benefit requirements will apply

Job Description Part Time Hours Friday & Saturday - 3pm -11pm AND/OR Saturday & Sunday - 7am - 3 pm Front Desk Clerks serves as the primary liaison to guests and are responsible for welcoming and registering hotel guests, explaining accommodations and taking payments. Checks guests out and explains billing. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with brand standards and company policies. The following reflects the essential job duties but does not restrict tasks that may be assigned. Duties of this job may be changed at management’s discretion. Duties include: • Check in guests in an efficient and friendly manner. Assures that guest is assigned type of room requested and that the correct rate is charged and issues guest keys, • Also follows brand standards for checking in elite members, • Checks out guests at end of stay. Ascertains guest satisfaction, collects keys, posts any late charges and presents bill to guests. Accurately settles bill, • Handles incoming guest phone reservations Answers inquiries pertaining to hotel services; gives entertainment suggestions and travel directions • Handles all guest complaints or problems to exceed the guest expectations, • Handles all guest service requests, makes changes as necessary, • Serves as hotel phone operator and directs all calls to proper extensions and takes and delivers phone messages, • Keeps records of room availability and guest’s accounts. Operates front desk software, • Maintains a balanced cash/billing drawer, • Maintains and takes responsibility for all cash and credit card transactions during working hours, • Completes any necessary accounts receivable and direct billing tasks, • Follows brand standards when processing guests’ stays based on brand point system, • Welcome guests and respond to requests in a prompt and professional manner Check the working condition of equipment and report to supervisor all unsafe or malfunctioning equipment • Uses suggested selling techniques to sell rooms and to promote other services of the hotel, • Coordinates room status updates with housekeeping department, • Knows how to use office equipment, • Knows all safety and emergency procedures, • Maintains awareness of all rates Communicates with the previous and following shifts • Print arrival list from booking.com and Expedia and other third party sites and ensure all reservations are on Opera, • Ensures compliance with energy conservation and job safety requirements, • Proactively maintain assigned areas and equipment, • Ensure efficient completion of daily assignments in a timely manner, • Report all safety concerns to management, • Attend and participate in all mandatory trainings and meetings, • Flexible with schedule and assignments, • Maintain effective performance under pressure May perform similar duties as requested by supervisor Requirements: • Excellent customer service skills, • Ability to work independently and with others, • Good communication skills, • Ability to give and follow verbal and written instructions, • Attention to detail, • Ability to multi task, • Displays good initiative #hc197209

Job Description Front Desk Clerks serves as the primary liaison to guests and are responsible for welcoming and registering hotel guests, explaining accommodations and taking payments. Checks guests out and explains billing. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with brand standards and company policies. The following reflects the essential job duties but does not restrict tasks that may be assigned. Duties of this job may be changed at management’s discretion. Duties include: • Check in guests in an efficient and friendly manner. Assures that guest is assigned type of room requested and that the correct rate is charged and issues guest keys, • Also follows brand standards for checking in elite members, • Checks out guests at end of stay. Ascertains guest satisfaction, collects keys, posts any late charges and presents bill to guests. Accurately settles bill, • Handles incoming guest phone reservations Answers inquiries pertaining to hotel services; gives entertainment suggestions and travel directions • Handles all guest complaints or problems to exceed the guest expectations, • Handles all guest service requests, makes changes as necessary, • Serves as hotel phone operator and directs all calls to proper extensions and takes and delivers phone messages, • Keeps records of room availability and guest’s accounts. Operates front desk software, • Maintains a balanced cash/billing drawer, • Maintains and takes responsibility for all cash and credit card transactions during working hours, • Completes any necessary accounts receivable and direct billing tasks, • Follows brand standards when processing guests’ stays based on brand point system, • Welcome guests and respond to requests in a prompt and professional manner Check the working condition of equipment and report to supervisor all unsafe or malfunctioning equipment • Uses suggested selling techniques to sell rooms and to promote other services of the hotel, • Coordinates room status updates with housekeeping department, • Knows how to use office equipment, • Knows all safety and emergency procedures, • Maintains awareness of all rates Communicates with the previous and following shifts • Print arrival list from booking.com and Expedia and other third party sites and ensure all reservations are on Opera, • Ensures compliance with energy conservation and job safety requirements, • Proactively maintain assigned areas and equipment, • Ensure efficient completion of daily assignments in a timely manner, • Report all safety concerns to management, • Attend and participate in all mandatory trainings and meetings, • Flexible with schedule and assignments, • Maintain effective performance under pressure May perform similar duties as requested by supervisor Requirements: • Excellent customer service skills, • Ability to work independently and with others, • Good communication skills, • Ability to give and follow verbal and written instructions, • Attention to detail, • Ability to multi task Displays good initiative #hc193711

Job Description Front Desk Clerks serves as the primary liaison to guests and are responsible for welcoming and registering hotel guests, explaining accommodations and taking payments. Checks guests out and explains billing. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with brand standards and company policies. The following reflects the essential job duties but does not restrict tasks that may be assigned. Duties of this job may be changed at management’s discretion. Duties include: • Check in guests in an efficient and friendly manner. Assures that guest is assigned type of room requested and that the correct rate is charged and issues guest keys, • Also follows brand standards for checking in elite members, • Checks out guests at end of stay. Ascertains guest satisfaction, collects keys, posts any late charges and presents bill to guests. Accurately settles bill, • Handles incoming guest phone reservations Answers inquiries pertaining to hotel services; gives entertainment suggestions and travel directions • Handles all guest complaints or problems to exceed the guest expectations, • Handles all guest service requests, makes changes as necessary, • Serves as hotel phone operator and directs all calls to proper extensions and takes and delivers phone messages, • Keeps records of room availability and guest’s accounts. Operates front desk software, • Maintains a balanced cash/billing drawer, • Maintains and takes responsibility for all cash and credit card transactions during working hours, • Completes any necessary accounts receivable and direct billing tasks, • Follows brand standards when processing guests’ stays based on brand point system, • Welcome guests and respond to requests in a prompt and professional manner Check the working condition of equipment and report to supervisor all unsafe or malfunctioning equipment • Uses suggested selling techniques to sell rooms and to promote other services of the hotel, • Coordinates room status updates with housekeeping department, • Knows how to use office equipment, • Knows all safety and emergency procedures, • Maintains awareness of all rates Communicates with the previous and following shifts • Print arrival list from booking.com and Expedia and other third party sites and ensure all reservations are on Opera, • Ensures compliance with energy conservation and job safety requirements, • Proactively maintain assigned areas and equipment, • Ensure efficient completion of daily assignments in a timely manner, • Report all safety concerns to management, • Attend and participate in all mandatory trainings and meetings, • Flexible with schedule and assignments, • Maintain effective performance under pressure May perform similar duties as requested by supervisor Requirements: • Excellent customer service skills, • Ability to work independently and with others, • Good communication skills, • Ability to give and follow verbal and written instructions, • Attention to detail, • Ability to multi task, • Displays good initiative #hc193525

Job Description Front Desk Clerks serves as the primary liaison to guests and are responsible for welcoming and registering hotel guests, explaining accommodations and taking payments. Checks guests out and explains billing. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with brand standards and company policies. The following reflects the essential job duties but does not restrict tasks that may be assigned. Duties of this job may be changed at management’s discretion. Duties include: • Check in guests in an efficient and friendly manner. Assures that guest is assigned type of room requested and that the correct rate is charged and issues guest keys, • Also follows brand standards for checking in elite members, • Checks out guests at end of stay. Ascertains guest satisfaction, collects keys, posts any late charges and presents bill to guests. Accurately settles bill, • Handles incoming guest phone reservations Answers inquiries pertaining to hotel services; gives entertainment suggestions and travel directions • Handles all guest complaints or problems to exceed the guest expectations, • Handles all guest service requests, makes changes as necessary, • Serves as hotel phone operator and directs all calls to proper extensions and takes and delivers phone messages, • Keeps records of room availability and guest’s accounts. Operates front desk software, • Maintains a balanced cash/billing drawer, • Maintains and takes responsibility for all cash and credit card transactions during working hours, • Completes any necessary accounts receivable and direct billing tasks, • Follows brand standards when processing guests’ stays based on brand point system, • Welcome guests and respond to requests in a prompt and professional manner Check the working condition of equipment and report to supervisor all unsafe or malfunctioning equipment • Uses suggested selling techniques to sell rooms and to promote other services of the hotel, • Coordinates room status updates with housekeeping department, • Knows how to use office equipment, • Knows all safety and emergency procedures, • Maintains awareness of all rates Communicates with the previous and following shifts • Print arrival list from booking.com and Expedia and other third party sites and ensure all reservations are on Opera, • Ensures compliance with energy conservation and job safety requirements, • Proactively maintain assigned areas and equipment, • Ensure efficient completion of daily assignments in a timely manner, • Report all safety concerns to management, • Attend and participate in all mandatory trainings and meetings, • Flexible with schedule and assignments, • Maintain effective performance under pressure May perform similar duties as requested by supervisor Requirements: • Excellent customer service skills, • Ability to work independently and with others, • Good communication skills, • Ability to give and follow verbal and written instructions, • Attention to detail, • Ability to multi task, • Displays good initiative #hc197207

Job Description Raines Co. - Your Future is Now! Position Summary: The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms. Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate. We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. Essential Job Functions • Ensures Outstanding customer service at all times, • Maintains a friendly, professional, cheerful, and courteous demeanor at all times, • Accurately answers inquiries from potential guests and accepts hotel reservations, • Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency, • Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns in a timely fashion, • Uses suggestive selling techniques to sell room nights, increase occupancy and revenue, • Resolves customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service, • Allocates rooms to expected arrivals after checking the guests preferences and special requests, • Builds strong relationships and coordinates with all other departments (housekeeping, maintenance, etc.), • Ensures phone calls, wake up calls and messages for guests are handled in a prompt, efficient and professional manner, • Cross checks all billing instructions to ensure they are correctly updated, • Handles group arrivals and pre-registers each guest, • Ensures payments are made or on file for each guest and that billing is routed for groups correctly, • Completes cash transactions and maintains full responsibility for personal bank, • Ensures Front desk log (book or system) is read and updated, • Ensures safety by following guest check-in and security procedures and reporting suspicious activity to security, manager, or MOD, • Assists all departments in servicing the guests especially during high volume periods Experience in customer service, forward-facing, or other guest-related positions Experience in the hospitality industry, hotels, restaurants or similar in various roles preferred Proficient in Microsoft 365 or similar computer applications Minimum High school diploma, GED or equivalent Raines is proud to be an Equal Opportunity Employer We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pre-employment background check required. EEO/D/V Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Job DescriptionDescription Are you have experience in building maintenance, housekeeping, hotel supervisor, janitorial or similar industries? Do you have strong management experience and good communication skills? Are you seeking a full-time evening shift position? If you answer yes, consider this great opportunity with City Wide! We are seeking a Contract Compliance Manager (CCM) / Night Auditor to join our team in Charlotte! The CCM is responsible for assisting with management of contract compliance for designated building maintenance services, as well as maintaining the relationship between City Wide and Independent Contractors. Employee must possess ability to review the client contract and check that work expectations have been met. City Wide Facility Solutions, the nation’s leading management company in the building maintenance industry, provides solutions to a wide range of issues clients face at their facilities. We offer competitive pay, benefits within a collaborative and energizing culture! Essential functions • Develop and maintain productive, working relationships with Independent Contractors (IC) and In-House labor by communicating client priorities and collaborating on solving problems., • Review scope of work and ensure quality assurance per account to retain existing business and gain new business., • Communicate with Facility Services Manager daily for any issues that need immediate attention, including the nightly recap via email or phone message., • Make recommendations for IC work assignments, manage to client standards and company guidelines and discharge if not meeting service level agreement., • Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment needing attention., • Execute City Wide’s New-Start Policy, Customer Compliant Policy, Four Star Policy, and other operational policies and procedures., • Ensure compliance with client policies & procedures, approved cleaning tools and equipment and their proper use., • High school diploma required., • 3 years of prior experience in management; coaching, motivating, developing, and leading a team in multi-unit or locations., • Building, facilities, janitorial or similar industry experience a plus!, • Strong planning, organization skills, and attention to detail., • Excellent communication and interpersonal skills., • Must be innovative and strive for continuous process improvement., • CRM experience preferred., • MUST have reliable transportation. Physical Demands The physical demands are representative of requirements that must be met by an employee to successfully perform the essential functions of this job. Constant sitting, bending, standing, and walking. Ability to lift up to 25 pounds. Benefits City Wide offers a competitive compensation and benefits package for this position. • Pay $18-$24/hr, • Vehicle Allowance, • Cell phone Allowance, • 401k (1 year), • Insurance Options

Stateroom Steward - Hotel Room Housekeeping. Utility - Janitorial in Galley & Hotel.

Stateroom Steward - Hotel Room Housekeeping. Utility - Janitorial in Galley & Hotel.

Job Description Hotel Front Office Manager - Courtyard by Marriott Charlotte Airport / Billy Graham Parkway. Courtyard by Marriott Charlotte Airport / Billy Graham Parkway is a high volume and fast paced hotel; the Front Office Manager must have the flexibly to work evening shifts ranging from 3:00pm to 2:00 am including weekends and holidays. Our Front Office Manager must lead by example and set a “Can Do” attitude for the team. The ideal candidate will possess above average critical thinking skills. Candidate Experience: Marriott experience is required with a major emphasis on Fosse, GXP, MGS and Marriott training standards as well as some experience in food and beverage. · The responsibilities of a Front Office Manager include, but not limited to: · Providing solid leadership and work side by side with your team during heavy volume periods. · Ensure that all customer service -related tasked are handled accurately and on time to improve the guest experience. · Review Guest Ledger Reports daily and ensure all in-house guest have appropriate payment requirements as outlined by company policy. · Ensure all Guest Voice notifications are addresses and closed within the Marriott required time frame. · Work closely with housekeeping manager to ensure that all rooms are properly recorded in Fosse and discrepant rooms are addressed and resolved. · Assist in the Bistro restaurant whenever needed. · Ensure all associates are in uniform and name tag. · Must hold a valid North Carolina driver license and be willing to drive the hotel shuttle, if needed. · Complete scheduling and stay within budgeted guidelines. · Maintain inventory levels for front desk supplies. · Must be willing to cover open shifts in the event coverage is needed. Courtyard by Marriott – Charlotte Airport/Billy Graham Parkway 321 W. Woodlawn Road Charlotte, NC 28217

Stateroom Steward - Hotel Room Housekeeping. Utility - Janitorial in Galley & Hotel.

Are you looking to join a remarkable team where quality care meets quality service, in every dimension, every time ?.Neuro A dvanced Practice Provider.Let Novant Health be the destination for your professional growth.Medical and Retirement Benefits.O ne of the largest medical groups in the nation.Of

Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.We have an immediate opening for an experienced HVAC Technician.You will travel to each client’s location to inspect their current equipment, identify problems with their unit

For over 40 years, Diversified Maintenance Systems, LLC has been providing client-focused, quality maintenance solutions to facilities across the United States.We are a community of over 10,000 outstanding people who are passionate about delivering the highest level of service to all of our customer

POSITION SUMMARY: Housekeeping Supervisor directs the housekeeping, laundry and floor services for the entire campus. This includes the scheduling and coordination of the housekeeping and floor care staffs under the supervision of the Director of Facility Services. Supervises the housekeeping staffs

General Cleaner Part Time - TJ MAXX NC.Job Category: Hourly Operations.Requisition Number: GENER012817.Location: Charlotte, NC 28273, USA.Come work for Environmental Service Systems, a leading company in the Facilities Services Industry over 25 years.At Environmental Service Systems we believe that

We are hiring immediately for a full time.Belmont Abbey College - 201 Wimmer Circle, Belmont, NC 28012.Note: online applications accepted only.Full time; Monday through Friday, 6:00 am to 2:30 pm.Prior janitorial experience is preferred.Uniforms provided, paid vacation, paid holidays, employee recog

We are hiring immediately for a full time janitor position.Location: Belmont Abbey College - 201 Wimmer Circle, Belmont, NC 28012.Note: online applications accepted only.Schedule: Full time; Monday through Friday, 6:00 am to 2:30 pm.Requirement: Prior janitorial experience is preferred.Perks: Unifor

Merry Maids - [Cleaner / Room Attendant] As a Housekeeper at Merry Maids, you'll: Use cleaning products and procedures to clean, dust cobwebs, clean all hanging light fixtures and dust baseboards and window sills each cleaning; Use cleaning products and procedures to clean, sanitize, and deodorize a

Are you looking to make a lasting impact on enriching and improving the lives of the Charlotte community with one of the nation's largest not-for-profit organizations? At Blumenthal Arts, we believe arts unite and transform lives.By joining our team, you could help continue our mission, inspire the