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Job DescriptionHVAC Installer \u007C\u007C Goshen, NY Jones Services At Jones Services, we believe great employees deserve more than a full schedule. They deserve strong earning potential, professional support, opportunities to grow, and a company that respects their time. We’re looking for motivated people who take pride in their work and want to be rewarded for strong performance. If you want to build a career with a company that invests in its people and gives them the opportunity to succeed, we want to meet you. HVAC Installer Job Description We are looking for an HVAC Installer who takes pride in clean, quality installations and wants to be part of a team that gets the job done right. Job Duties Install residential HVAC equipment including furnaces, boilers, heat pumps, mini splits, central AC systems, air handlers, and condensers Complete system change-outs, replacements, and new installations Run line sets, condensate lines, venting, drains, and low-voltage wiring Perform brazing, pressure testing, evacuation, charging, and system start-up Install and modify ductwork as needed Read installation instructions, wiring diagrams, and equipment specifications Test completed systems to ensure proper operation and performance Communicate with homeowners and keep the work area clean and professional Maintain tools, materials, and company vehicle Follow all safety procedures, codes, and manufacturer requirements Skills & Experience 3+ years of residential HVAC installation experience preferred Hands-on experience installing HVAC equipment and complete systems EPA 608 certification preferred or required depending on role Strong mechanical ability and attention to detail Service Titan knowledge Experience brazing, pressure testing, vacuuming, and charging systems Basic electrical and low-voltage knowledge Ability to work independently and as part of an install team Comfortable working in attics, crawl spaces, basements, and outdoor environments Valid driver's license with an acceptable driving record What Success Looks Like Shows up ready to work and follows through on commitments Takes pride in quality work and attention to detail Communicates clearly with customers and teammates Works safely and follows established processes Takes ownership, solves problems, and is willing to keep learning Benefits Company-provided phone/tablet Tool and safety equipment support Medical, dental, and vision insurance 401(k) with company match Paid time off and paid holidays Company-paid life and disability insurance Paid training and professional development Opportunities for career growth and advancement Employee and family discounts on services Apply today and join the team at Jones Services! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionHVAC Service Technician Astar Heating & Air Conditioning \u007C Middletown, NY Experienced HVAC technicians have options. The difference is finding a company that respects your expertise, provides steady customer demand, and gives you the support and resources needed to solve problems the right way. At Astar Heating & Air Conditioning, our technicians are trusted professionals who play a critical role in the customer experience. We provide strong dispatch and office support, ongoing technical training, and the tools needed to complete quality work without cutting corners. As an HVAC Service Technician, you’ll diagnose, repair, and maintain residential heating and cooling systems while helping homeowners make informed decisions about their comfort. You’ll take ownership of your service calls, work alongside experienced home services professionals, and have the opportunity to grow your technical skills and earning potential. If you’re looking for year-round work, a supportive team, and a company that recognizes the value you bring to the field, Astar may be the right place for your next move. What You’ll Do Diagnose, service, repair, and maintain residential heating and cooling systems. Work on furnaces, boilers, air conditioners, heat pumps, mini-splits, air handlers, and indoor air quality equipment. Troubleshoot electrical, refrigeration, airflow, mechanical, hydronic, and combustion-related issues. Perform preventive maintenance, system testing, safety inspections, and equipment startups. Clearly explain diagnosed problems and recommended solutions to homeowners. Present appropriate repair, maintenance, and replacement options. Obtain customer approval before completing work and collect payment when appropriate. Maintain accurate service notes, equipment records, photos, and follow-up information. Communicate parts, scheduling, and return-trip needs promptly to the office. Maintain an organized vehicle, tools, equipment, and assigned inventory. Protect customers’ homes and maintain a clean, professional work area. Participate in required meetings, technical training, and professional development. What We’re Looking For Previous residential HVAC service, repair, and maintenance experience. Strong diagnostic and troubleshooting abilities. Experience servicing furnaces, boilers, air conditioners, heat pumps, mini-splits, and related systems. Knowledge of refrigeration, electrical, airflow, combustion, hydronic, and control systems. Ability to independently manage service calls from diagnosis through completion. Strong communication and customer service skills. Ability to explain technical findings and available options clearly to homeowners. Commitment to safe, dependable, and high-quality work. EPA Universal Certification required. Comfortable using tablets, mobile applications, and field service software. Valid driver’s license with an acceptable driving record. Ability to perform physical work in attics, basements, crawl spaces, mechanical rooms, and outdoor conditions. Why Work at Astar? Competitive compensation with performance-based earning opportunities Steady, year-round customer demand Strong dispatch, customer service, and operational support Medical, Dental, and Vision Insurance 401(k) with Company Match Paid Time Off and Paid Holidays Company-Provided Vehicle Company Phone or Tablet Uniforms and Professional Diagnostic Equipment Ongoing Paid Technical and Customer Service Training Career Advancement Opportunities Support from an experienced installation and operations team A professional environment that values quality, accountability, and teamwork What Success Looks Like Success in this role means diagnosing HVAC problems accurately, completing dependable repairs, and helping homeowners feel confident in the recommendations you provide. You’ll maintain professional communication, document your work thoroughly, and help Astar continue earning customer trust through quality service and consistent follow-through. #HVAC1 Competitive compensation including a lucrative hourly wage, commission, and bonuses. Join our team and become an integral part of Astar's commitment to exceptional HVAC services, customer satisfaction, and technical excellence. Apply now to embark on a rewarding career journey with us! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAstar Heating & Air - Middletown, NYResidential Service Electrician We're seeking our first two Electricians to join our team serving our existing customer base! Imagine working in an environment where your growth is a priority. At Astar, we don't just offer jobs; we offer a pathway to success, fulfillment, and extraordinary opportunities. We place and emphasis on providing exceptional training and development programs, ensuring you have the tools and knowledge to excel. Your dedication and hard work are not just noticed, but celebrated and rewarded, giving you the recognition you deserve. At Astar, we nurture your skills and provide the support you need to reach your full potential.If you're an experience Electrician with strong customer service abilities, this could be THE opportunity for you!Apply today! Pay: $25 - $45 per hourWe don't just offer jobs—we build careers. Here’s why you’ll love being part of our team: • Industry-Leading Compensation: We believe in rewarding excellence. Our technicians earn six-figures!, • Fully Stocked Warehouse & Parts Runners: We ensure you have the tools and support you need to excel, with a fully stocked warehouse and parts runners at your service., • New Clean Fully Stocked Truck: Drive in style with a new, clean, fully stocked truck that’s ready for any job., • Comprehensive Health Benefits: We offer affordable, high-quality health, dental, and vision insurance to keep you and your family covered., • Paid Time Off, • 401(k) Plan with Profit sharing: Secure your future with our competitive 401(k) plan, including generous profit sharing., • Parental Leave: We support our team members through all stages of life, including offering parental leave for new parents., • Tool and Boot Allowance: We provide a tool account as well as a boot allowance up to $125 per year., • Training and Development Opportunities: We’re committed to your professional growth with training at our Service Professions Academy & Resource Center!, • Yearly Performance Reviews: We believe in continuous improvement and offer yearly performance reviews to ensure you’re on track and rewarded for your hard work.In this role, you'll be responsible for:, • Following the Nexstar whole home electrical inspection process, • Troubleshooting, diagnosing, installing and repairing electrical components in a residential environment, • Providing excellent customer service, • Maintaining proper stock, parts, tools, and safety equipment in the vehicle, • Traveling to job sites in your service area, and work with dispatchers to ensure the schedule is maintained and delays are properly communicated to the customer, • Obtaining customer authorization/signature for payment (or financing) at the completion of the job, • Meeting predetermined targets and sales goals, • Assisting customers in evaluating repair vs. replace options, • Assisting in generating and scheduling replacement consultations (as indicated), • Meeting or exceeding performance minimum standardsWe're seeking candidates that possess:, • 4 or more years of Residential Electrical Experience, • Generac generator experience a plus., • Familiarity with the Nexstar Service System is a plus., • Proficiency in using Service Titan or similar service management software a plus., • Excellent problem-solving skills and the ability to diagnose technical issues accurately., • Strong communication skills to interact with customers professionally and courteously., • Dedication to safety, adhering to safety guidelines and promoting a safe work environment.On top of our hourly pay, we also provide commissions and bonuses. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionJones Services - Electrician - Sign-on bonus up to $5,000! Interested in relocating? We provide relocation assistance up to $5,000 for experienced Electricians! We offer Industry leading compensation! The "Average" total pay for our Electricians in 2023 was $85k-$125K. Our top Electricians made $150k-$200k in 2023 and so can you! NO ON-CALL Responsibilities! Jones Services is Hudson Valley's premiere employer within the HVAC, Plumbing, and Electrical industry. Our focus on providing a best-in-class workplace and world-class service has opened the need for an HVAC Service Technician to join our team! Whether you are a seasoned veteran or a novice; if you have a “can-do” spirit and a drive to succeed we want you to come grow with us! Why Jones Services? We feel a deep personal responsibility to our employees. We seek to create and maintain an environmentwhere every employee is provided the opportunity to develop his or her maximum potential, a warm and friendly work environment and career opportunities. If you possess that special combination of mechanical skills, a desire to learn and enjoyhelping homeowners, Jones Services is where you want to be. When we hire, it’s not only experience that we look for. If you’ve got the right attitude, ambition, and desire to excel in the trades, we’ll ensure that you get the proper training to succeed. We demonstrate this commitment every day, it’s our investment in employee growth that makes Jones Services a premier place to work. In exchange for your skillset and commitment, we offer:- Company vehicle, gas card, cell phone, and tablet- 401(k) with Company Match- High-quality, Affordable Medical, Dental, and Vision Insurance- Health Savings Account with company contributions- Company Paid Short-Term Disability Insurance, Life Insurance, and Long-Term Disability Insurance- Paid Holidays- Paid Time Off (PTO)- Parental Leave- Tuition reimbursement- Special deals/Discounts on a variety of services and entertainment- Tool account- Safety shoe reimbursement- Family & friends discounts on services- Yearly Performance Reviews Top Candidates will be reliable and possess a “customer first” work ethic along with a passion for providing our customers with the best solutions possible.Responsibilities • Troubleshoot, diagnose, install and repair electrical components in a residential environment, • Provide excellent customer service, • Maintain proper stock, parts, tools, and safety equipment in the vehicle, • Travel to job sites in your service area, and work with dispatchers to ensure the schedule is maintained and delays are properly communicated to the customer, • Obtain customer authorization/signature for payment (or financing) at the completion of the job, • Meeting predetermined targets and sales goals, • Assist customers in evaluating repair vs. replace options, • Assist in generating and scheduling replacement consultations (as indicated), • Meet or exceed performance minimum standardsKey Performance Indicators (KPIs) for Residential Electrician, • Customer Satisfaction: Maintain a high customer satisfaction rate through post-service surveys and feedback. Strive to exceed customer expectations and resolve any concerns promptly., • First-Time Completion: Achieve the first-time completion rate defined by your manager by accurately diagnosing electrical issues, arriving fully prepared with necessary tools and materials, and effectively completing repairs during the initial service call., • Response Time: Respond to service requests within Jones Service's defined time frame. Timely response ensures customer satisfaction and loyalty., • Service Revenue Generation: Consistently meet or exceed monthly service revenue targets, contributing to the company's financial growth and success. Identify opportunities for upselling and cross-selling additional services or products to customers during service calls to ensure we are meeting all of the customer’s needs., • Service Agreement Enrollment: Successfully enroll customers in Jones Service's service agreements when applicable, promoting long-term customer relationships and recurring revenue., • Installation Quality: Maintain a consistently high level of installation quality, as evaluated through post-installation inspections and customer feedback. Achieve first-time installation success rate as defined by your manager, ensuring minimal revisits or callbacks due to installation-related issues., • Technical Proficiency: Continuously update and enhance technical skills through training, certifications, and staying updated on industry best practices., • Efficiency and Productivity: Complete service calls within the established timeframes, meeting or exceeding the company's productivity standards., • Documentation Accuracy: Maintain accurate and up-to-date records of service calls, work performed, and parts used in the ServiceTitan platform, with a high data accuracy rate, • Safety Adherence: Maintain a perfect safety record by following all safety protocols and guidelines. Ensure zero safety incidents or accidents within the performance period., • Mentoring and Guidance: Provide effective mentoring and guidance to less experienced technicians, fostering their skill development and contributing to their success., • Professionalism and Communication: Uphold professionalism in all interactions with customers and team members., • Attendance and Punctuality: Maintain a consistent record of punctuality and attendance, arriving at scheduled service calls on time and adhering to the assigned work schedule., • Continual Improvement: Actively participate in performance reviews and self-assessments, identifying areas for improvement and setting personal development goals to enhance overall job performance., • Team Collaboration: Work collaboratively with other team members, promoting a positive and supportive work environment that values teamwork and knowledge sharing., • Additional KPI's as assigned by your manager. Your dedication to these KPIs will ensure the delivery of exceptional electrical services and help build lasting customer relationships.Compensation includes an hourly wage plus lucrative bonus opportunities We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Achievement Behavior Services is a boutique, in-home Applied Behavior Analysis (ABA) therapy agency. As professionals, we are dedicated to the mission of connecting families with children who have varying diagnoses of autism spectrum disorder (ASD) to comprehensive ABA tools, principals, and practice, With every client, we aim for sustainable success and increased confidence during the learner's school-aged years. The demographic that we are students between the ages of 3 and 23 years of age. We operate at the leadership of LCSWs and BCBAs, and have been learning and growing as an ABA agency since 2015. Presently, we are seeking ABA Behavioral Technicians/Therapists (BTs) to join our network of dedicated ABA professionals. In this role, you will be working with one student 1:1 providing them with direct ABA services in collaboration with one of our many esteemed Board-Certified Behavioral Analyst (BCBAs). Looking for Monday - Friday 4:00 PM - 7:00 PM What we offer our Behavior Technicians: A competitive hourly starting rate (based on qualifications, experience, and credentials) Flexible PART-TIME schedules: after school & potential for weekends Work collaboratively with leaders in our ABA Professionals Network. Training and Mentorship by your immediate supervisor Opportunities to pursue further professional credentials: Registered Behavior Technician (RBT) Personalized collaboration and training at the supervision of a Board-Certified Behavioral Analyst (BCBAs) In the role as an ABA Behavior Technician, you will work directly, one-on-one, with the child in their natural, home environment. You will be supported by a lead, board-certified behavior analyst (BCBA) while you move through the individualized Behavior Intervention Plan (BIP) that was scribed to help the student experience increased success in communication, focus, and positively adapting behaviors. According to this BIP, daily, you will collect numerical and qualitative data on these goals. The charted progress will be used to create new, personalized interventions and goals as the relationship with the student progresses from month-to-month. The Qualifications of a Behavior Technician: Relevant Fields of Study: Applied Behavior Analysis, Psychology, Special Education, Occupational Therapy, Speech Language Pathology, Human Services Relevant Certifications: Registered Behavior Technician (RBT) certificate from the Behavior Analyst Certification Board, Crisis Intervention Training, Sexual Harassment and Mandated Reporter Training, CPR, AED, and First Aid Training Strong stakeholder communication skills required Ability to be adaptable under high-stress situations Exhibits professional administrative reliability: punctuality and responsiveness Proven experience working with pre-school and elementary school-aged children Additional evidence of successful work with patients suffering from Autism and development issues Other experience, certificates, or qualifications as required by NY State. Intuitive, engaging, compassionate, and person-centered approaches Proven experience with documenting progress notes and data points aligning with individualized treatment plans and goals Imaginative and Engaging Play Skills Creativity to create structured learning in a home setting If you are interested in a Behavior Technician Opportunity with Achievement Behavior Services, the click APPLY!

Job DescriptionDescription: Position Summary We are seeking a strong, hands-on leader to oversee the daily operations of a residential program supporting individuals with developmental disabilities. The Residence Manager will be responsible for driving a high standard of care, ensuring regulatory compliance, and leading a team to deliver person-centered services in alignment with OPWDD guidelines. This role is ideal for a motivated professional who thrives in a fast-paced environment, demonstrates sound judgment, and is committed to both operational excellence and staff development. Key Responsibilities • Provide direct supervision, leadership, and accountability for residential staff, including scheduling, training, and performance management, • Ensure a consistently safe, structured, and supportive environment for all residents, • Partner with the interdisciplinary team to implement and monitor individualized service plans, • Oversee all aspects of residence operations, including staffing, maintenance, and household management, • Respond effectively to crises, incidents, and behavioral challenges, utilizing approved OPWDD strategies, • Maintain full compliance with OPWDD regulations, agency policies, and quality standards, • Coordinate medical care and ensure follow-through on all health-related needs, • Ensure timely, accurate documentation and reporting, • Promote resident independence through active engagement in daily living activities and community integration, • Manage inventory, supplies, and overall household functionality, • Maintains petty cash records and records all purchases, • Employees may be mandated to work beyond their scheduled shift based on operational needs., • Orientation and training will be conducted at the agency Headquarters in Middletown., • Performs related duties as requestedRequirements: QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Required: Demonstrated experience working within OPWDD regulations and residential settings, • Minimum of 3 years of supervisory or leadership experience, preferably in human services, • High School Diploma or GED required; Bachelor’s degree preferred, • Valid New York State Driver’s License in good standing, • Proven ability to lead teams, manage competing priorities, and make sound decisions under pressure, • Strong communication, organizational, and problem-solving skills, • Ability to read, write, speak and understand English, • Must be able to maintain the strictest confidentiality, • Good interpersonal skills necessary to interact effectively with coworkers, employees, residents and their families., • All Residence Managers must be approved Medication Administration Personnel (AMAP) at time of hire or will be completely trained and certified by the agency within the first six months of employment. Schedule & Expectations • Full-time position, • This role requires flexibility, including mandated shifts and 24/7 on-call availability as needed to support program operations Why Join Us • Opportunity for career growth and advancement within the organization, • Leadership role with meaningful impact on residents’ quality of life, • Collaborative and mission-driven work environment

Job DescriptionServing with Compassion, Creativity, and Consistency. $21.75-23.75 an hour Covering Sullivan and Orange Bilingual Spanish strongly preferred Position Summary: Health Home Care Managers at the Children's Home provide strength-based, youth-focused services to help eligible children access medical and behavioral healthcare, social services, education, housing, and other essential supports. Working in partnership with the child, their family, and service providers, they coordinate the most appropriate resources to meet the child's needs, improve well-being, and support independence in the least restrictive environment. Comprehensive Care Management uses a team-based approach to create a single care plan that ensures appropriate, high-quality, and cost-effective support. It also provides oversight and coordination to make sure health and social services are delivered effectively. Responsibilities: • Model team standards daily and actively participate in teamwork across departments., • Maintain strong relationships with DSS, community agencies, schools, and service providers to advocate for clients., • Complete required reports and documentation promptly, ensuring accuracy, professionalism, and compliance with all standards., • Provide comprehensive care management, including case planning, coordination, and crisis response services., • Develop and maintain therapeutic relationships with families, promoting parent-child bonding and family-centered practices., • Assess family strengths and needs to support intervention planning, skill development, and independent living., • Utilize client-centered approaches and implement innovative best practices based on current research and trends., • Continuously monitor, evaluate, and improve clinical programming to enhance service effectiveness. Requirements Education: • Bachelor's Degree in Human Services or related field strongly preferred, • Associate's Degree in Human Services or related field possible, with a special waiver Experience: • 3 years of experience with case management with an associate's degree, • 2 years of experience with human services with a bachelor's degree, • At least two years of experience in youth-focused human services or related field required, • Driver's License and ability to maintain insurability throughout employment required Benefits Benefits available to all staff: • Student Loan and Tuition Reimbursement, • Employee Assistance Program, • Employee Discounts at the Southern Tier Community Center, • Opportunities for Professional DevelopmentFull Time Benefits:, • Agency-Paid CEUs, License Prep Course, and License Exam, • 403(b) with 6% employer contribution, • PTO plus 9 paid holidays, • Childcare Reimbursement, • Health, Dental, and Vision Insurance (with HSA/FSA Accounts), • Life Insurance EEO Statement: Children's Home is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristics. Job Posted by ApplicantPro

Job Description Astar Heating and Air - Outside Sales Representative Come join one of the fastest growing home services companies in the US! Astar Heating and Air (a Sila Services Company) is an industry leading HVAC and Plumbing contractor located in Middletown, NY. Our success has been driven by hiring motivated team members with a passion for helping others, and providing them with opportunities for growth and development. Our focus on providing a best-in-class workplace and world-class service has opened the need for a Outside Sales Representative with a track record of providing exceptional customer service and meeting/exceeding their sales goals to join our team! If you are looking to earn a potential income of $150k or more while expanding your career with a growing company that truly cares about its employees, then Astar Heating and Air is the place for you! Come grow with us! In exchange for your skillset and commitment, we offer: - Warm, qualified leads! - 401(k) with Profit Sharing - Medical, Dental, and Vision Insurance - Company Paid Short-Term Disability Insurance, Life Insurance, and Long-Term Disability Insurance - Paid Holidays - Paid Time Off (PTO) - Parental Leave - Tuition reimbursement - Special deals/Discounts on a variety of services and entertainment - Family & friends discounts on services - Yearly Performance Reviews In Home Sales Consultant – Astar Middletown, NY We are looking for an energetic, dynamic service technician or salesperson who is skilled at in-home presentations. HVAC industry experience is required, a highly confident and experienced HVAC technician, who wants to move into sales, will succeed. If you are looking to earn an income of $100k plus and expand your career with a growing company that truly cares about its employees, then Astar is for you. You can be successful in this position if you possess the following qualities: · Self-motivation · Excellent in-home presentation skills · Assertive and results-oriented with a need to succeed · Highly organized with exceptional follow-through abilities · Outgoing personality that blends well with a fast-paced, goal-driven environment · Flexible schedule · Hold customer service as a top priority · Conduct business based on honesty and integrity Sales opportunities come to us through our in-house marketing department lead generation strategies, repeat customers, referrals, and your own prospecting efforts. Your job is to meet the customer in their home and close the sale. At Astar, we recognize that our sales team is the driving force behind our tremendous success. This is demonstrated through our generous commission structure which offers the opportunity for substantial income. Our sales representatives exceed $100k in earnings annually. Our comprehensive benefits program includes a bonus program, fuel card, company car, medical, dental, 401k, short and long-term disability, and more. We also offer opportunity for career growth and advancement. Don’t miss this opportunity to join a dynamic organization that offers career growth and advancement. EOE M/F/D/V Job Types: Full-time, Commission Job Types: Full-time, Commission Pay: $100,000.00 to $150,000.00 per year Job Type: Full-time Benefits: 401(k) matching Company car Dental insurance Disability insurance Health insurance Health savings account Life insurance Paid time off Paid training Travel reimbursement Tuition reimbursement Vision insurance Schedule: Monday to Friday Supplemental pay types: Bonus pay; Commission pay Ability to commute/relocate: Middletown, NY: Reliably commute or planning to relocate before starting work (Preferred) Experience: Sales Occupations: 2+ years (Required) License/Certification: Driver's License (Required) Work Location: On the road We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Title: Family Educator (Orange County) Salary Range: $24.72 per hour Status: Full-Time, Non-Exempt, 35 hours per week Supervisor: Program Coordinator Function: Family Educators provide weekly home visits and facilitate two or three parenting groups per year. Family Educators also provide case management and supportive counseling to families referred by the Department of Social Services and/or may be involved with preventive agencies. The primary focus of this role involves conducting home visits, advocating for families, and empowering them to attain self-sufficiency. During these visits, you will encounter diverse home conditions, encompassing overcrowded living spaces and substandard housing. As a skilled professional, you will navigate through challenges such as mental health concerns and substance use issues within the families you serve. Poverty often looms as a backdrop, impacting the families' well-being due to limited resources and socioeconomic barriers. Regular supervision will be provided to ensure you receive the necessary support and guidance to address complex family dynamics and challenging situations. Training on the program curriculum will equip you with the knowledge and skills needed to effectively engage with families, guiding them on their journey towards stability and improved outcomes. Qualifications: • Bachelor’s degree in social work or related field is required., • Possession of a reliable vehicle and valid NYS driver’s license is required., • Working knowledge of community resources in Orange County (training provided)., • Candidates who are bilingual in English and Spanish are preferred., • Experience in Child Welfare or related field strongly preferred., • The ideal candidate will be able to adapt to and manage frequently changing client needs, including client home conditions, mental health needs, substance use, and potential client trauma history., • Excellent communication and customer service skills. Job Responsibilities: • Teaching, advising, coaching, and supporting families in mastering parenting skills through home visits and/or group facilitation., • Maintaining a flexible schedule so that home visits can occur in the early morning or evening hours if needed based on client needs., • Provide transportation to parents and children for visits and services in personal vehicle, as needed., • Maintaining accurate visit records, documentation, and reports on a timely basis., • Collaborating with DSS preventive and CPS workers, and other service providers to ensure family cooperation with mandated services and child service needs., • Ability to work with people from many different racial, cultural, and ethnic backgrounds., • Possess strong teaching/coaching skills; meet the needs of family members with effective solutions. Possess compassion and empathy. Ability to work irregular hours on short notice., • Modeling nurturing attitudes and behaviors in all contacts with program participants and teammates while acting in congruence with Nurturing Program philosophy, methods, and Standards of Practice., • Provide excellent and thorough customer service to all family members., • Possess ‘out of the box’ thinking and resourcefulness., • Ability to work effectively when under extreme pressure., • Ability to work independently; but relate issues to manager appropriately., • Attend supervision meetings, staff meetings, and training as required., • Complete client-facing and administrative duties as assigned by supervisor based on program need., • Other duties as assigned. Skills and Abilities: • Computer literacy, • Strategic thinking, • Organizational skills, • Client focus, • Time management, • Bilingual (English/Spanish) preferred, • Strong interpersonal skills, communication and public speaking skills, • Attention to detail Essential Requirements: • Candidate must have the ability to work flexible hours., • Must be able to work indoors and outdoors and travel to different areas within Orange County., • This position requires knowledge about, understanding of, and an ability to work with children and families, with expertise in early childhood development. Family Educators enthusiastically support, practice, and communicate the agency’s mission and statement of values. Benefits: • Medical, dental, and vision coverage., • 403(b) retirement plan with employer match up to 5%., • Generous paid vacation, holiday, sick and personal time package (2 weeks’ vacation in first year, 13 paid holidays per year, 12 sick days per year and 4 personal days per year)., • Access to Family Services’ Compassionate Leave Program where employees can donate/receive unused time off., • Group term life and long-term disability insurance., • Supplemental life insurance & accidental death and dismemberment coverage (AD&D)., • Supplemental insurance through Aflac., • Employee assistance program (EAP)., • Pet insurance. Our Mission: To support people, strengthen families, and nurture safer, healthier communities. Our Agency Values Integrity - Being honest and trustworthy Compassion – Extending empathy and understanding to others Hope - Believing in the strength of the human spirit and heart, to emerge and thrive in the face of challenge Diversity – Promoting a vison of community comprised of wide-ranging assets Respect - Treating all individuals with dignity and without judgement Community - Recognizing and reinforcing the importance of our world as being comprised of people of differing strengths and perspectives Justice – Promoting social and economic equity and fairness Quality – Striving for excellence in every aspect of our work Work Environment: As a Family Educator, most time will be spent conducting home visits, advocating for families, and helping families become self-sufficient. Family Educators are required to have supervision on a weekly basis and be able to take direction from either supervisors and/or co-workers based on the situation. Training on program curriculum is provided. Family Services, Inc. complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact hr@familyservicesny.org. Family Services is an equal opportunity employer. We follow federal, state, and local laws prohibiting discrimination in hiring and employment. Must be authorized to work in the United States without work sponsorship. Powered by JazzHR UCazN7AJfv

Job DescriptionDescription: POSITION SUMMARY The Administrative Assistant reports to the Senior Director of Human Resources and provides administrative, organizational, and clerical support to the Human Resources Department. This position assists with the efficient day-to-day administration of departmental activities, including document management, correspondence, scheduling, data entry, communication, recordkeeping, and general administrative support. The Administrative Assistant is responsible for handling confidential employee, applicant, and organizational information with a high level of discretion, professionalism, and sound judgment. The position requires the ability to appropriately manage sensitive information, maintain confidentiality, and determine when information should be shared with or escalated to the appropriate Human Resources staff. This is a part-time position with the potential to transition to full-time employment as organizational needs evolve. REQUIRED QUALIFICATIONS • High school diploma or GED equivalent required., • Human Resources certifications are a plus., • One (1) to three (3) years of administrative experience preferred., • Valid New York State driver’s license., • Proficiency with Microsoft Office Suite, including Word, PowerPoint, Excel, Publisher, and Outlook., • Strong attention to detail and organizational skills., • Strong problem-solving and time-management skills., • Excellent written, verbal, interpersonal, and collaborative communication skills., • Demonstrated commitment to confidentiality and discretion., • Ability to work independently and in a self-directed manner while also working effectively as part of a team., • Ability to understand, interpret, and apply applicable administrative principles, practices, policies, and procedures., • Ability to manage multiple responsibilities and priorities in a professional environment. ESSENTIAL FUNCTIONS Human Resources Administrative Support • Provide administrative support to the Human Resources team, including data entry, scanning, copying, document preparation, and correspondence., • Assist with the preparation, distribution, collection, and tracking of employment-related forms and documents., • Prepare correspondence, reports, spreadsheets, forms, presentations, and other administrative documents as requested., • Support Human Resources staff with routine reporting, data collection, tracking, and administrative requests., • Assist with special projects and departmental initiatives as assigned., • Perform general clerical duties, including photocopying, scanning, faxing, data entry, and other administrative tasks. Communication and Customer Service • Manage and maintain the Human Resources Department’s shared email inbox, ensuring inquiries are reviewed, organized, and routed appropriately., • Answer incoming telephone calls and provide agency-wide navigation support by directing employees, applicants, clients, and visitors to the appropriate resources and departments., • Greet and assist visitors, employees, and applicants in a professional, courteous, and respectful manner., • Maintain professional communication with employees, applicants, vendors, visitors, and other internal and external contacts., • Exercise sound judgment when determining whether inquiries should be addressed directly or escalated to Human Resources leadership or another appropriate staff member. Scheduling and Meeting Support • Schedule appointments, meetings, interviews, and other calendar requests for Human Resources staff., • Maintain departmental calendars, contact lists, tracking logs, and other administrative records., • Assist with meeting preparation, including scheduling, room setup, preparation of materials, and note-taking as needed., • Coordinate training and conference registrations and maintain related documentation. Records and Document Management • Scan, upload, organize, and convert paper documents into electronic records to support document management and accessibility., • Maintain accurate and organized departmental records and tracking documents., • Support the proper handling, filing, and retention of Human Resources documents in accordance with applicable policies and procedures., • Handle confidential employee, applicant, and organizational information with the highest level of discretion and professionalism. Departmental Operations and Fiscal Support • Monitor and maintain Human Resources Department supplies and submit purchasing requests as needed., • Process administrative and fiscal requests, including departmental supply orders, travel documentation, reimbursements, and related paperwork., • Sort, distribute, and process incoming and outgoing mail and deliveries for the Human Resources Department., • Assist with maintaining an organized and efficient departmental work environment. Additional Responsibilities • Support Human Resources staff with special projects and organizational initiatives., • Attend meetings, trainings, and professional development activities as assigned., • Maintain reliable attendance and punctuality., • Perform other job-related duties as assigned. COMPLIANCE RESPONSIBILITIES The Administrative Assistant is expected to: • Maintain confidentiality of employee, applicant, client, and organizational information., • Follow all applicable federal, state, and local laws and regulations., • Comply with RECAP policies, procedures, and established administrative practices., • Handle Human Resources records and information in accordance with applicable confidentiality and records-management requirements., • Complete required training and maintain competency related to assigned responsibilities., • Exercise appropriate judgment when handling sensitive or confidential information., • Promptly escalate matters requiring Human Resources leadership review or intervention. BENEFITS Benefits are available upon eligibility for full-time employment and may include: • Medical, dental, and vision insurance., • Company-sponsored life insurance., • Employee Assistance Program (EAP)., • Paid Time Off (PTO) and vacation time., • AFLAC supplemental insurance., • 401(k) retirement plan. Eligibility and applicable waiting periods are subject to RECAP’s benefit plans and policies. BEHAVIORAL EXPECTATIONS The Administrative Assistant is expected to: • Demonstrate professionalism, integrity, accountability, and discretion., • Maintain confidentiality at all times., • Communicate respectfully and effectively with employees, applicants, visitors, vendors, and coworkers., • Demonstrate strong attention to detail and accuracy., • Manage competing priorities while meeting established deadlines., • Work collaboratively with the Human Resources team and other departments., • Exercise sound judgment and initiative., • Demonstrate flexibility and adaptability as organizational needs change., • Support RECAP’s mission, values, and commitment to providing professional and responsive service. PHYSICAL REQUIREMENTS The position may require the ability to: • Sit for prolonged periods while working at a desk and computer., • Use computers, telephones, printers, fax machines, copy machines, and other office equipment., • Lift and carry up to 15 pounds at times., • Stand, walk, bend, reach, and move throughout the office as needed., • Occasionally operate a motor vehicle when required by assigned duties., • Travel on city streets and highways when required. WORK ENVIRONMENT Work is primarily performed in an office environment and may include exposure to: • Routine office noise and activity., • Electronic equipment, including computers, printers, fax machines, copy machines, and other office equipment., • Cleaning equipment and routine office maintenance activities., • Inclement weather and traffic when travel is required. Employees are expected to take appropriate safety precautions and comply with all applicable laws and organizational safety requirements while performing job duties. REASONABLE ACCOMMODATION RECAP is committed to providing reasonable accommodation to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position unless doing so would impose an undue hardship on the organization. Applicants or employees requiring reasonable accommodation should contact Human Resources. ADDITIONAL EMPLOYMENT REQUIREMENTS • This position may require background checks consistent with applicable laws, program requirements, and organizational policy., • RECAP is committed to maintaining a safe and drug-free workplace. Pre-employment and, where permitted by applicable law or required by program regulations or funding requirements, periodic drug testing may be conducted in accordance with agency policy., • Employees must maintain reliable attendance and punctuality., • Employees must complete all required agency and departmental training., • Employees must comply with all RECAP policies and procedures., • Employees must perform other job-related duties as assigned. EQUAL EMPLOYMENT OPPORTUNITY RECAP is an Equal Opportunity / Affirmative Action Employer. We are committed to fostering a diverse and inclusive workplace and prohibit discrimination and harassment based on race, color, creed, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law. AT-WILL EMPLOYMENT Employment with RECAP is at-will, where applicable under law. Either the employee or RECAP may terminate the employment relationship at any time, with or without cause or notice, subject to applicable law. DISCLAIMER This job description describes the general nature and level of work performed by employees in this position. It is not intended to be an exhaustive or comprehensive list of all duties, responsibilities, qualifications, or working conditions associated with the position. RECAP reserves the right to modify, assign, add, or remove duties and responsibilities as organizational, programmatic, or business needs require. Requirements: REQUIRED QUALIFICATIONS • High school diploma or GED equivalent required., • Human Resources certifications are a plus., • One (1) to three (3) years of administrative experience preferred., • Valid New York State driver’s license., • Proficiency with Microsoft Office Suite, including Word, PowerPoint, Excel, Publisher, and Outlook., • Strong attention to detail and organizational skills., • Strong problem-solving and time-management skills., • Excellent written, verbal, interpersonal, and collaborative communication skills., • Demonstrated commitment to confidentiality and discretion., • Ability to work independently and in a self-directed manner while also working effectively as part of a team., • Ability to understand, interpret, and apply applicable administrative principles, practices, policies, and procedures., • Ability to manage multiple responsibilities and priorities in a professional environment. ADDITIONAL EMPLOYMENT REQUIREMENTS • Must maintain a valid driver’s license throughout employment., • Must successfully complete any required agency vehicle or driver requirements., • Must successfully complete required pre-employment background screening and receive satisfactory results in accordance with RECAP policies and applicable requirements., • Must successfully complete the required pre-employment drug screening and receive satisfactory results in accordance with RECAP policies and applicable requirements., • Must maintain reliable attendance and punctuality., • Must complete required agency and departmental training., • Must comply with all RECAP policies and procedures., • Must maintain confidentiality of client, employee, and organizational information., • Must perform other job-related duties as assigned.

Job DescriptionDescription: Position Summary The Chief Financial Officer (CFO) serves as a critical member of the Executive Leadership Team and is responsible for overseeing the financial management, fiscal operations, grant administration, and financial compliance of the organization. The CFO provides strategic financial leadership and oversees budgeting, forecasting, financial reporting, government and private grants and contracts, internal controls, audit activities, risk management, and financial policies and procedures. The CFO ensures compliance with applicable federal, state, local, and funding requirements and works closely with Executive Leadership, the Board of Directors, program leadership, funders, auditors, and other stakeholders to safeguard the financial health, stability, and integrity of the organization. Qualifications Required Qualifications • Bachelor's degree in Finance, Accounting, Business Administration, or a related field required; CPA, MBA, or Master's degree in Public Administration, Finance, Accounting, or a related field preferred., • Minimum of 7–10 years of progressively responsible financial management experience, including significant senior-level experience overseeing government grants and contracts., • Demonstrated knowledge of federal and state funding requirements, including applicable provisions of 2 CFR Part 200, Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards, and other applicable funding regulations., • Demonstrated experience managing nonprofit financial operations, including fund accounting, budgeting, forecasting, financial reporting, and financial controls., • Experience leading annual financial audits and coordinating Single Audit requirements for organizations receiving federal awards, as applicable., • Experience with nonprofit accounting and financial management systems., • Strong leadership, analytical, organizational, financial, and communication skills., • Demonstrated ability to interpret financial information, identify risks, and make sound recommendations to Executive Leadership and the Board of Directors., • Demonstrated ability to maintain confidentiality and exercise sound judgment when handling sensitive financial and organizational information., • Commitment to RECAP's mission, values, and commitment to equity and exceptional service., • Ability to work collaboratively with Executive Leadership, Board members, program leadership, employees, auditors, funders, and external partners., • Occasional travel may be required for meetings, training, funder requirements, audits, or other business needs. Essential Functions Strategic Financial Leadership • Advise the Chief Executive Officer, Executive Leadership Team, and Board of Directors on strategic financial planning, organizational sustainability, financial risk, and long-term financial objectives., • Oversee the Fiscal Department in developing, implementing, and maintaining financial policies, procedures, systems, and internal controls consistent with nonprofit best practices and applicable regulatory and funding requirements., • Serve as a key financial liaison to the Treasurer and Board of Directors regarding financial planning, reporting, organizational performance, and fiscal compliance., • Provide financial analysis and recommendations to support organizational decision-making and strategic planning. Government Grants Management & Compliance • Oversee the financial administration of federal, state, local, and private grants and contracts, including budgeting, invoicing, expenditure tracking, reconciliation, and financial reporting., • Ensure financial compliance with applicable grant and contract requirements, including federal Uniform Guidance under 2 CFR Part 200 and applicable state and local requirements., • Monitor grant expenditures, budgets, cost allocation, indirect cost recovery, and shared expenses to ensure compliance with applicable funding requirements., • Review grant budgets and financial reports to identify potential variances, compliance concerns, and areas requiring corrective action., • Collaborate with program leadership and grant administration staff to ensure financial requirements are understood and appropriately implemented. Financial Management & Reporting • Lead the organization's annual budgeting, forecasting, financial planning, and financial reporting processes., • Prepare and/or oversee the preparation of monthly, quarterly, annual, and grant-specific financial statements and reports., • Prepare financial analyses, projections, and other documents as requested by the Chief Executive Officer or Board of Directors., • Ensure accurate and timely financial information is available to Executive Leadership, the Board of Directors, program leadership, funders, and other authorized stakeholders., • Monitor organizational financial performance and provide recommendations regarding budget variances, financial trends, and corrective actions. Audit, Risk & Internal Controls • Lead and coordinate the organization's annual financial audit and Single Audit requirements, when applicable, including preparation and review of audit schedules and supporting documentation., • Serve as the primary financial liaison with independent auditors and other authorized financial reviewers., • Maintain and monitor effective internal controls designed to safeguard organizational assets, ensure accurate financial reporting, and promote compliance with applicable requirements., • Identify financial and operational risks and recommend appropriate mitigation strategies., • Oversee financial risk management, including insurance coverage, financial contingency planning, and other fiscal risk considerations. Team Leadership & Operations • Supervise and provide leadership to Finance and Grants Administration staff., • Manage, in coordination with appropriate Fiscal Department leadership, finance, accounting, and grants administration functions., • Collaborate with Human Resources and Operations regarding payroll, benefits, workforce planning, and other financial matters., • Evaluate and enhance financial processes, systems, tools, and technologies to improve efficiency, accuracy, reporting, and internal controls., • Establish clear expectations, monitor performance, and support professional development within the Fiscal Department. Stakeholder Engagement • Support fundraising and development activities by providing financial information, grant budget development, financial projections, and reports required for grant proposals and funder reporting., • Participate in organizational policy development and implementation as a member of the Executive Leadership Team., • Ensure the Fiscal Department provides clear, accurate, concise, and timely financial reports and presentations to Executive Leadership, the Board of Directors, funders, and other authorized stakeholders., • Develop and maintain effective working relationships with auditors, financial institutions, funders, government agencies, community partners, and other external stakeholders. Compliance Responsibilities • Maintain accurate and timely financial and grant records in accordance with applicable federal, state, local, funding, and agency requirements., • Ensure financial records and documentation are maintained in accordance with applicable retention requirements and agency policies., • Protect the confidentiality and security of organizational, financial, employee, client, and other sensitive information in accordance with agency policies and applicable laws., • Monitor compliance with applicable financial policies, grant requirements, contracts, and regulatory standards., • Report significant financial, compliance, or internal control concerns to the Chief Executive Officer and/or Board of Directors, as appropriate. Physical Requirements • Ability to work for extended periods at a computer and perform routine office activities., • Frequently sitting, standing, and walking., • Ability to bend, stoop, and climb stairs as required., • Ability to lift and carry routine office materials and supplies as needed., • Physical requirements may be performed with or without reasonable accommodation. Work Environment Work is primarily performed in an office environment with regular use of computers, telephones, printers, copiers, and other standard office equipment. The position may occasionally require work at other RECAP locations, community sites, meetings, training locations, or audit and funder sites. Occasional exposure to inclement weather, traffic, and varying environmental conditions may occur when traveling between agency locations or attending off-site meetings and events. Employees are expected to take appropriate precautions and comply with applicable safety requirements while performing work-related activities. Behavioral Expectations Employees are expected to: • Demonstrate professionalism, integrity, accountability, and ethical conduct., • Always maintain confidentiality., • Communicate respectfully and effectively with employees, leadership, Board members, auditors, funders, vendors, community partners, and other stakeholders., • Work collaboratively as part of a team while exercising sound judgment, initiative, and discretion., • Demonstrate fiscal responsibility and commitment to accurate, transparent, and compliant financial practices., • Support RECAP's mission, values, and commitment to providing exceptional service. Reasonable Accommodation RECAP is committed to providing reasonable accommodation to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable federal, state, and local laws. Reasonable accommodation may be made to enable qualified individuals to perform the essential functions of this position unless doing so would impose an undue hardship on the organization. Equal Employment Opportunity Statement RECAP is an Equal Opportunity / Affirmative Action Employer. We are committed to fostering a diverse and inclusive workplace and prohibit discrimination and harassment based on race, color, creed, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law. Disclaimer This job description is intended to describe the general nature and level of work performed. It is not an exhaustive list of all duties, responsibilities, or qualifications. RECAP reserves the right to modify or assign additional duties as business needs require. Requirements: Required Qualifications • Bachelor's degree in Finance, Accounting, Business Administration, or a related field required; CPA, MBA, or Master's degree in Public Administration, Finance, Accounting, or a related field preferred., • Minimum of 7–10 years of progressively responsible financial management experience, including significant senior-level experience overseeing government grants and contracts., • Demonstrated knowledge of federal and state funding requirements, including applicable provisions of 2 CFR Part 200, Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards, and other applicable funding regulations., • Demonstrated experience managing nonprofit financial operations, including fund accounting, budgeting, forecasting, financial reporting, and financial controls., • Experience leading annual financial audits and coordinating Single Audit requirements for organizations receiving federal awards, as applicable., • Experience with nonprofit accounting and financial management systems., • Strong leadership, analytical, organizational, financial, and communication skills., • Demonstrated ability to interpret financial information, identify risks, and make sound recommendations to Executive Leadership and the Board of Directors., • Demonstrated ability to maintain confidentiality and exercise sound judgment when handling sensitive financial and organizational information., • Commitment to RECAP's mission, values, and commitment to equity and exceptional service., • Ability to work collaboratively with Executive Leadership, Board members, program leadership, employees, auditors, funders, and external partners., • Occasional travel may be required for meetings, training, funder requirements, audits, or other business needs. ADDITIONAL EMPLOYMENT REQUIREMENTS • Must maintain a valid New York State driver’s license throughout employment., • Must successfully complete any required agency vehicle or driver requirements., • Must successfully complete required pre-employment background screening and receive satisfactory results in accordance with RECAP policies and applicable requirements., • Must successfully complete the required pre-employment drug screening and receive satisfactory results in accordance with RECAP policies and applicable requirements., • Must successfully complete any required physical examination or health clearance., • Must maintain reliable attendance and punctuality., • Must complete required agency, program, and departmental training., • Must comply with all RECAP policies, procedures, program requirements, and applicable laws and regulations., • Must maintain confidentiality of client, employee, and organizational information., • Must exercise appropriate discretion when handling sensitive information., • Must perform other job-related duties as assigned.

Job DescriptionDescription: Title: Peer Diversion Specialist Position Type: Full-time, Non-exempt Reports to: Diversion Program Manager Base Location: Middletown Schedule: Wednesday - Saturday 10am-8pm Pay Rate: $25.00/hr About Independent Living, Inc. Since 1987, Independent Living Inc. (ILI) has been increasing access, encouraging self-determination, and advocating for the rights of people with disabilities in the Hudson Valley, of New York. Following the traditional independent living (IL) model, the majority of ILI’s board and staff are individuals with disabilities and use personal, lived experience to support others in the community – turning perceived deficits into assets. Why Work with Us? • Join a mission-driven organization dedicated to building a barrier-free society and supporting independent living, • Be part of a collaborative workplace that embraces diversity and innovation, where every team member’s voice and lived experience are respected and valued, • Be part of an organization that champions inclusive hiring practices and actively welcomes individuals of all abilities, recognizing the value of both visible and non-visible disabilities, • Help individuals experiencing mental health challenges and crises find hope, connection, and recovery through peer support and advocacy, • Work alongside hospitals, crisis teams, and community partners to create meaningful alternatives to hospitalization and strengthen community-based care About the Role The Peer Diversion Specialist provides compassionate outreach, advocacy, and recovery-oriented peer support to individuals experiencing mental health challenges, housing instability, substance use concerns, or social isolation. This role focuses on helping individuals remain connected to community-based supports, reduce crises, and build recovery plans that promote independence, wellness, and self-determination. The Peer Diversion Specialist works closely with hospitals, mobile crisis teams, law enforcement, and community organizations to support individuals during vulnerable moments and provide follow-up care that encourages long-term stability and recovery. What You’ll Do: • Connect with individuals in the community who are experiencing mental health challenges, housing instability, or lack of support, offering encouragement, advocacy, and practical assistance during difficult times, • Provide peer-to-peer support and recovery-focused encouragement to individuals during times of vulnerability to help prevent crises and unnecessary hospitalizations, • Collaborate with hospitals, mobile mental health teams, law enforcement agencies, and community organizations to coordinate support services and strengthen community-based care, • Conduct follow-up outreach with individuals referred by hospitals, emergency responders, and community programs to provide wellness planning, peer counseling, advocacy, and referrals to community resources, • Support individuals in developing psychiatric advance directives and other recovery-oriented wellness plans that reflect their goals and preferences for care, • Serve as a mentor and advocate by helping individuals protect their rights, access services, resolve barriers, and strengthen self-advocacy skills, • Identify and communicate community needs and service gaps to program leadership to support ongoing program improvement and responsiveness, • Maintain accurate documentation and actively participate in trainings, supervision, and team meetingsRequirements: The Ideal Candidate Will Have: • High School diploma or equivalent, • Lived experience with mental health recovery, substance use recovery, homelessness, or other life challenges and a desire to use those experiences to support others, • A compassionate, empathetic, and recovery-oriented approach to peer support, • The ability to build trust and meaningful connections with individuals from diverse backgrounds, • Strong communication, advocacy, and interpersonal skills, • Knowledge of or willingness to learn about behavioral health systems, peer support models, and community resources, • A willingness to participate in ongoing training and professional development opportunities, • A valid driver’s license and reliable transportation It Would Be a Plus If You Also Have: • Certified Recovery Peer Advocate (CRPA) credential or willingness to obtain certification, • NYCPS (New York Certified Peer Specialist) certification, • Two years of peer support, advocacy, outreach, or related experience, • Bachelor’s degree in human services or a related field, • Bilingual English/Spanish skills or American Sign Language (ASL) proficiency, • Familiarity with local behavioral health, housing, and disability-related resources Success in This Role Will Be Demonstrated Through: • Building positive and trusting relationships with individuals receiving services, • Successfully connecting individuals to community-based resources and recovery supports, • Helping reduce unnecessary hospitalizations and improving continuity of care through effective outreach and follow-up, • Supporting individuals in achieving greater independence, self-advocacy, and wellness, • Maintaining timely, accurate documentation and strong collaboration with community partners and team members, • Demonstrating professionalism, compassion, and a commitment to recovery-oriented care in all interactions Benefits available to you include: • Paid holidays from the first day of employment, • Paid lunch break, • Paid time off, • 401(k) with company match, • Health, Dental and Vision insurance, • Flexible Spending Accounts (FSA), • Company provided Life, AD&D and Short- and Long-Term disability insurance, • Voluntary insurances including Critical Illness and Hospital Indemnity We actively support an inclusive hiring process and encourage people with disabilities, visible and non-visible, to apply. If you require reasonable accommodation to support the application or onboarding process, please contact Latoya Merricks at (845) 674-7752. ILI is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability status, veteran status, or any other characteristic or status protected by applicable law. To apply, visit us at https://www.myindependentliving.org/careers/

Job DescriptionDescription: Title: Peer Diversion Specialist Position Type: Full-time, Non-exempt Reports to: Diversion Program Manager Base Location: Middletown Schedule: Monday, Tuesday, Thursday and Friday 10am-8pm Pay Rate: $25.00/hr About Independent Living, Inc. Since 1987, Independent Living Inc. (ILI) has been increasing access, encouraging self-determination, and advocating for the rights of people with disabilities in the Hudson Valley, of New York. Following the traditional independent living (IL) model, the majority of ILI’s board and staff are individuals with disabilities and use personal, lived experience to support others in the community – turning perceived deficits into assets. Why Work with Us? • Join a mission-driven organization dedicated to building a barrier-free society and supporting independent living, • Be part of a collaborative workplace that embraces diversity and innovation, where every team member’s voice and lived experience are respected and valued, • Be part of an organization that champions inclusive hiring practices and actively welcomes individuals of all abilities, recognizing the value of both visible and non-visible disabilities, • Help individuals experiencing mental health challenges and crises find hope, connection, and recovery through peer support and advocacy, • Work alongside hospitals, crisis teams, and community partners to create meaningful alternatives to hospitalization and strengthen community-based care About the Role The Peer Diversion Specialist provides compassionate outreach, advocacy, and recovery-oriented peer support to individuals experiencing mental health challenges, housing instability, substance use concerns, or social isolation. This role focuses on helping individuals remain connected to community-based supports, reduce crises, and build recovery plans that promote independence, wellness, and self-determination. The Peer Diversion Specialist works closely with hospitals, mobile crisis teams, law enforcement, and community organizations to support individuals during vulnerable moments and provide follow-up care that encourages long-term stability and recovery. What You’ll Do: • Connect with individuals in the community who are experiencing mental health challenges, housing instability, or lack of support, offering encouragement, advocacy, and practical assistance during difficult times, • Provide peer-to-peer support and recovery-focused encouragement to individuals during times of vulnerability to help prevent crises and unnecessary hospitalizations, • Collaborate with hospitals, mobile mental health teams, law enforcement agencies, and community organizations to coordinate support services and strengthen community-based care, • Conduct follow-up outreach with individuals referred by hospitals, emergency responders, and community programs to provide wellness planning, peer counseling, advocacy, and referrals to community resources, • Support individuals in developing psychiatric advance directives and other recovery-oriented wellness plans that reflect their goals and preferences for care, • Serve as a mentor and advocate by helping individuals protect their rights, access services, resolve barriers, and strengthen self-advocacy skills, • Identify and communicate community needs and service gaps to program leadership to support ongoing program improvement and responsiveness, • Maintain accurate documentation and actively participate in trainings, supervision, and team meetingsRequirements: The Ideal Candidate Will Have: • High School diploma or equivalent, • Lived experience with mental health recovery, substance use recovery, homelessness, or other life challenges and a desire to use those experiences to support others, • A compassionate, empathetic, and recovery-oriented approach to peer support, • The ability to build trust and meaningful connections with individuals from diverse backgrounds, • Strong communication, advocacy, and interpersonal skills, • Knowledge of or willingness to learn about behavioral health systems, peer support models, and community resources, • A willingness to participate in ongoing training and professional development opportunities, • A valid driver’s license and reliable transportation It Would Be a Plus If You Also Have: • Certified Recovery Peer Advocate (CRPA) credential or willingness to obtain certification, • NYCPS (New York Certified Peer Specialist) certification, • Two years of peer support, advocacy, outreach, or related experience, • Bachelor’s degree in human services or a related field, • Bilingual English/Spanish skills or American Sign Language (ASL) proficiency, • Familiarity with local behavioral health, housing, and disability-related resources Success in This Role Will Be Demonstrated Through: • Building positive and trusting relationships with individuals receiving services, • Successfully connecting individuals to community-based resources and recovery supports, • Helping reduce unnecessary hospitalizations and improving continuity of care through effective outreach and follow-up, • Supporting individuals in achieving greater independence, self-advocacy, and wellness, • Maintaining timely, accurate documentation and strong collaboration with community partners and team members, • Demonstrating professionalism, compassion, and a commitment to recovery-oriented care in all interactions Benefits available to you include: • Paid holidays from the first day of employment, • Paid lunch break, • Paid time off, • 401(k) with company match, • Health, Dental and Vision insurance, • Flexible Spending Accounts (FSA), • Company provided Life, AD&D and Short- and Long-Term disability insurance, • Voluntary insurances including Critical Illness and Hospital Indemnity We actively support an inclusive hiring process and encourage people with disabilities, visible and non-visible, to apply. If you require reasonable accommodation to support the application or onboarding process, please contact Latoya Merricks at (845) 674-7752. ILI is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability status, veteran status, or any other characteristic or status protected by applicable law. To apply, visit us at https://www.myindependentliving.org/careers/

Job DescriptionDescription: POSITION SUMMARY The Utilization Review Specialist is responsible for ensuring clinical services are medically necessary, appropriately authorized, and compliant with applicable New York State Office of Addiction Services and Supports (OASAS) regulations, Medicaid Managed Care requirements, and third-party payer guidelines. RECAP currently operates two New York State OASAS-certified substance use disorder treatment programs: a Part 820 Residential Reintegration Program and a Part 822 Outpatient Rehabilitation Program. The Utilization Review Specialist provides utilization management and clinical documentation review services across both programs. The position works collaboratively with clinical staff, program leadership, billing personnel, managed care organizations, insurance representatives, and other stakeholders to support appropriate service authorization, documentation compliance, quality improvement, and effective reimbursement. ESSENTIAL FUNCTIONS Utilization Management • Obtain initial service authorizations prior to admission when required by Medicaid Managed Care Organizations and commercial insurance plans., • Complete concurrent reviews and continued-stay reviews within required payer timelines., • Submit clinical documentation supporting medical necessity for requested services., • Monitor authorization expiration dates and take appropriate action to support uninterrupted coverage., • Coordinate peer-to-peer reviews when requested by insurance carriers., • Prepare and submit reconsiderations and appeals for denied or reduced services., • Maintain accurate authorization tracking logs and records., • Monitor authorization outcomes and payer decisions., • Notify appropriate clinical staff of authorization approvals, denials, limitations, and other payer determinations., • Ensure utilization review activities are completed in accordance with payer requirements and applicable regulatory standards. Clinical Documentation Review • Review clinical assessments, treatment plans, progress notes, multidisciplinary documentation, toxicology results, discharge planning documentation, and medical records for completeness and compliance., • Ensure clinical documentation supports applicable ASAM Criteria dimensions and level-of-care determinations., • Verify that documentation supports medical necessity for ongoing treatment., • Identify documentation deficiencies and communicate recommendations to clinical staff., • Assist clinicians in strengthening documentation to meet payer and regulatory expectations., • Monitor completion of required clinical documentation within established regulatory and payer timeframes., • Identify trends in clinical documentation that may impact authorizations, compliance, quality, or reimbursement., • Provide guidance and education to clinical staff regarding documentation requirements and best practices. Revenue Cycle Support • Collaborate with billing staff to ensure services are appropriately authorized prior to claim submission., • Investigate authorization discrepancies that may affect reimbursement., • Identify and address issues that may result in avoidable claim denials., • Assist with resolving payer documentation requests., • Monitor payer trends and identify opportunities to improve authorization processes and reimbursement., • Maintain current knowledge of payer-specific authorization and documentation requirements., • Communicate authorization-related concerns to appropriate program and fiscal staff. Quality Improvement • Conduct routine clinical chart audits to evaluate documentation quality and compliance., • Monitor documentation quality indicators and identify opportunities for improvement., • Participate in Quality Improvement (QI) and Performance Improvement (PI) committees and initiatives., • Assist with the development and implementation of corrective action plans., • Identify trends related to denials, documentation deficiencies, authorization issues, and compliance concerns., • Provide education and feedback to staff regarding clinical documentation and utilization management best practices., • Support ongoing efforts to improve clinical service quality, regulatory compliance, and client outcomes. Collaboration and Communication • Attend multidisciplinary treatment team meetings as assigned., • Collaborate with physicians, nurse practitioners, counselors, nursing staff, care coordinators, program leadership, billing personnel, and administration., • Serve as a resource to clinical and administrative staff regarding payer requirements, utilization management, and medical necessity criteria., • Communicate effectively with managed care organizations, insurance representatives, referral sources, and other external stakeholders., • Facilitate communication between clinical, administrative, and fiscal teams regarding authorization and documentation matters., • Escalate complex or unresolved utilization concerns to the Senior Director of Addictions. Administrative Responsibilities • Maintain accurate utilization review records and documentation., • Track authorization requests, approvals, denials, appeals, and payer decisions., • Generate utilization review reports and other reports requested by agency leadership., • Maintain accurate and organized authorization tracking systems., • Monitor payer requirements and communicate significant changes to appropriate staff., • Maintain confidentiality of all client and agency information in accordance with HIPAA, 42 CFR Part 2, applicable laws, and RECAP policies., • Participate in staff meetings, training, and professional development activities as required., • Perform other duties and responsibilities as assigned by the Senior Director of Addictions. COMPLIANCE RESPONSIBILITIES • Ensure utilization review activities comply with applicable federal, state, and local laws and regulations., • Maintain compliance with applicable NYS OASAS requirements., • Maintain compliance with Medicaid Managed Care and commercial payer requirements., • Ensure clinical documentation supports medical necessity and applicable level-of-care criteria., • Maintain confidentiality of protected health information and substance use disorder treatment records in accordance with HIPAA and 42 CFR Part 2., • Maintain accurate, complete, and timely utilization review documentation., • Participate in internal audits, quality improvement activities, and compliance reviews as assigned., • Remain current with changes to applicable regulations, payer requirements, utilization management practices, and clinical documentation standards., • Report potential compliance concerns to the Senior Director of Addictions and appropriate agency leadership. BEHAVIORAL EXPECTATIONS Employees are expected to: • Demonstrate professionalism, integrity, accountability, and dependability., • Maintain confidentiality at all times., • Exercise sound judgment and discretion when handling sensitive clinical and financial information., • Communicate respectfully and effectively with clients, employees, supervisors, clinical professionals, payers, and external partners., • Work collaboratively as part of a multidisciplinary team., • Demonstrate strong attention to detail and commitment to accuracy., • Meet established deadlines and payer requirements., • Demonstrate initiative and follow-through., • Maintain appropriate professional boundaries., • Adapt to changing payer requirements, regulatory expectations, and organizational priorities., • Support RECAP's mission, values, and commitment to providing quality services to the communities it serves. WORK ENVIRONMENT Work is performed primarily in office and clinical treatment environments. The position requires frequent interaction with clinical staff, agency leadership, insurance representatives, managed care organizations, referral sources, and other external partners. The position may require occasional schedule flexibility to meet payer deadlines, authorization requirements, clinical review timelines, or other program needs. Employees are expected to follow all applicable safety procedures, agency policies, HIPAA requirements, 42 CFR Part 2 requirements, and regulatory standards while performing job duties. REASONABLE ACCOMMODATION RECAP is committed to providing reasonable accommodation to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of this position unless doing so would impose an undue hardship on the organization. EQUAL EMPLOYMENT OPPORTUNITY RECAP is an Equal Opportunity / Affirmative Action Employer. We are committed to fostering a diverse and inclusive workplace and prohibit discrimination and harassment based on race, color, creed, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law. DISCLAIMER This job description describes the general nature and level of work expected of the position. It is not intended to be an exhaustive list of all duties, responsibilities, qualifications, or working conditions. RECAP reserves the right to modify, assign, or remove duties and responsibilities as organizational, programmatic, or operational needs require. Requirements: Required Qualifications • Bachelor's degree in Social Work, Psychology, Human Services, Nursing, or a related behavioral health field required., • Master’s degree preferred., • One of the following credentials required: LMSW, LCSW, LMHC, CASAC, CASAC-AC, CASAC-MC, RN, or another Qualified Health Professional (QHP) recognized by NYS OASAS., • Minimum of three (3) years of experience in behavioral health or substance use disorder treatment., • Minimum of two (2) years of utilization review, case management, quality improvement, or managed care experience preferred., • Experience working in an OASAS-certified program strongly preferred., • Experience working with Medicaid Managed Care and commercial insurance plans required., • Knowledge of ASAM Criteria required., • Knowledge of OASAS regulations and applicable behavioral health requirements., • Strong written, verbal, analytical, and interpersonal communication skills., • Strong organizational and time-management skills with the ability to manage multiple deadlines., • Strong attention to detail and ability to review complex clinical documentation., • Ability to identify documentation deficiencies and communicate recommendations effectively., • Ability to work collaboratively with multidisciplinary teams., • Ability to maintain strict confidentiality and exercise sound judgment and discretion., • Proficiency with Microsoft Office applications and electronic health records or other applicable database systems., • Ability to work independently while also functioning effectively as part of a team., • Ability to travel between RECAP locations as required. PHYSICAL REQUIREMENTS • Ability to sit for prolonged periods while performing computer-based and documentation-related duties., • Ability to use computers, telephones, printers, copiers, and other standard office equipment., • Ability to review electronic and paper documentation for extended periods., • Ability to communicate effectively in person, by telephone, and electronically., • Occasional lifting of up to 20 pounds., • Ability to travel between RECAP locations as required., • Consistent punctuality and attendance at the assigned worksite are required. ADDITIONAL EMPLOYMENT REQUIREMENTS • Must maintain all required professional licenses, credentials, certifications, and registrations necessary to perform the duties of the position., • Must maintain credentials in good standing and complete required renewals within applicable deadlines., • Must successfully complete required pre-employment background screening and receive satisfactory results in accordance with RECAP policies and applicable requirements., • Must successfully complete the required pre-employment drug screening and receive satisfactory results in accordance with RECAP policies and applicable requirements., • Must successfully complete any required physical examination or health clearance., • Must maintain reliable attendance and punctuality., • Must complete required agency, program, compliance, and departmental training., • Must comply with all RECAP policies, procedures, program requirements, and applicable laws and regulations., • Must comply with applicable HIPAA, 42 CFR Part 2, OASAS, Medicaid Managed Care, and payer confidentiality and documentation requirements., • Must maintain confidentiality of client, employee, financial, clinical, and organizational information., • Must exercise appropriate discretion when handling protected health information and other sensitive information., • Must maintain proficiency with required electronic health records, databases, Microsoft Office applications, and other systems necessary to perform assigned duties., • Must successfully complete any required agency-specific training, credentialing, or payer-related requirements., • Must perform other job-related duties as assigned.

Job DescriptionDispatcher Jones Services – Goshen, NY Great dispatchers do more than fill a schedule. They keep technicians productive, customers informed, and the entire service operation moving. Jones Services is looking for a Dispatcher to join our team in Goshen, NY. This is a fast-paced role where you’ll coordinate our field technicians throughout the day, prioritize incoming service needs, adjust schedules when things change, and help make sure we’re putting the right technician in front of the right customer at the right time. If you’re highly organized, comfortable making decisions, and can stay calm when the schedule changes unexpectedly, this could be a great opportunity for you. What You’ll Do Manage and continuously monitor the daily dispatch board for HVAC, plumbing, and electrical service technicians Dispatch technicians to service calls based on skill set, location, availability, priority, and customer needs Maintain an efficient schedule that helps maximize technician productivity and minimizes unnecessary drive time Monitor technician progress throughout the day and proactively adjust the schedule when jobs run long, cancellations occur, or emergency calls come in Communicate clearly with technicians regarding schedules, job information, changes, and next assignments Work closely with Customer Service Representatives to coordinate newly booked calls and scheduling needs Keep customers informed of technician arrival windows, delays, or changes to their appointments Identify open schedule capacity and work with the team to help fill available appointment opportunities Prioritize urgent service needs while balancing previously scheduled customers Review upcoming calls to ensure technicians are appropriately matched to the work being performed Maintain accurate customer, technician, and appointment information in the scheduling system Follow up with technicians when additional information, job status updates, or next-step decisions are needed Help ensure completed calls are properly closed out and technicians are ready for their next assignment Communicate scheduling challenges, capacity concerns, and service issues to leadership Partner with field leadership and customer service to help provide an outstanding experience from the initial call through completion of service Remain flexible and solution-oriented as priorities change throughout the day What We’re Looking For Previous dispatching, scheduling, customer service, call center, or service coordination experience preferred Experience dispatching technicians in HVAC, plumbing, electrical, home services, or another field-service environment is strongly preferred Strong organizational and time-management skills Ability to make decisions quickly while balancing multiple priorities Comfortable managing a high volume of activity in a fast-paced environment Strong verbal and written communication skills Confident communicating with both customers and field technicians Ability to remain calm and professional when schedules change or problems arise Strong attention to detail and commitment to maintaining accurate information Ability to anticipate problems instead of waiting for them to happen Team-oriented mindset with a willingness to communicate and collaborate across departments Experience with ServiceTitan or another field-service management platform is a plus What Makes a Great Jones Services Dispatcher? • You don’t simply wait for someone to tell you what to do next., • You’re watching the schedule, anticipating where problems may occur, communicating before someone has to ask, and constantly looking for the best way to keep the day moving., • You understand that an open technician slot can mean a missed opportunity, a poorly matched call can hurt both the technician and the customer experience, and a lack of communication can quickly create frustration., • Successful Dispatchers take ownership of the board and treat the success of the service day as their responsibility.Why Join Jones Services? At Jones Services, our focus is on providing a best-in-class workplace while delivering world-class service to our customers. • Comprehensive Benefits: Medical, dental, and vision coverage to help protect you and your family., • 401(k) with Company Match: Build toward your long-term financial goals with company-supported retirement savings., • Paid Time Off & Paid Holidays: Take time away from work to recharge and enjoy life outside of the office., • Training & Development: We believe in developing our people and providing opportunities to build new skills and grow professionally., • Career Growth: As our organization continues to grow, strong performers have opportunities to take on additional responsibility and advance their careers., • Supportive Team Environment: Work alongside customer service, field leadership, technicians, and other team members focused on helping one another succeed.About Jones Services Jones Services provides heating, cooling, plumbing, and electrical services to homeowners throughout the Hudson Valley and surrounding communities. Our customers depend on us when something in their home isn’t working, and our Dispatch team plays a critical role in making sure help gets to them efficiently. If you’re organized, proactive, comfortable making decisions, and enjoy being at the center of a fast-moving operation, we want to hear from you. Apply today to join Jones Services as a Dispatcher. #SG&A1 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

From Aisle to Algorithm and for All Life's Moments, at David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the event or the wedding dress that matches a personal styleor the career that is a perfect fit. Join a company that dominates the products in their category 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail! If you are passionately enthusiastic, endlessly curious, and customer obsessed, say "I do" and apply today! The Stylist is responsible for providing and maintaining a positive, friendly, empathetic and professional selling experience with all customers. Stylists are responsible for providing 5-Star Customer Service to all David's Bridal customers, achieving sales goals and productivity by expertly following our selling behaviors, and performing duties related to the presentation and operations of the store. S/he reports to the Store Manager in partnership with the Sales Manager. Bridal Stylists are brand ambassadors and demonstrate the values and critical success factors of the David's Bridal brand. Essential Job Functions: Customer Focus • Welcome all customers with genuine, friendly enthusiasm over the phone and in person, communicate clearly and concisely adapting style to suit customers., • Use all systems to manage the customer flow to deliver 5-star customer experience (Appointments/Customers/Point of sale system). Use iPad tools to research and enthusiastically communicate this information to the customer., • Responsible for providing exceptional service to multiple customers at one time and contribute to the store achievement of 5-Star Customer Service. Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team., • Prepare for customer appointments by reviewing the customer profiles, favorites and preparing a fitting room., • Build a relationship by welcoming customers to the store, asking questions and listening to understand customer expectations and needs (emotional and practical)., • Strive to identify the perfect gown/dress in the customer's first three try-ons., • Review Timeline Calendar and set future appointments aligning to customer needs; follow up with customers to remind/set future sales., • Communicate how alterations do play an important role in perfecting the dress for her event in partnership with Alterations. Promote all alterations services and personalization options. Partner with Alterations Specialists to set up appointments to personalize and fit gowns/dresses. Assist store team in achieving a goal of 80% conversion of brides sold to Alterations appointments, • Ensure proper measurements are taken and entered into events as required for ordering dresses and minimizing returns and exchanges., • Maintain store-standards (clean, organized, promotional readiness) to support a flawless shopping experience. Reports any broken or damaged equipment to store management., • Maintains high dress code standards for her/himself per the Dress Code., • Offer David's Bridal loyalty & partners program to support and promote one stop for all life events. Analyzing & Decision Making • Respond promptly to all customer questions providing product and service information. Build relationships to meet or exceed customer satisfaction and loyalty. Managing Performance • Maintain David's Bridal hourly sales productivity standards by utilizing the 5-Step Selling Process., • Supports all cash wrap behaviors and processes transactions with accuracy to make every customer feel celebrated. (Ask about shopping experience, sell additional add-ons and promote services, confirm contact information, review receipt/polices, and schedule all future appointments). Maintain knowledge of and follow procedures for special order dresses., • Consistently achieve a 65% or greater platform conversion., • Consistently achieve add-on goals, headpiece 75%, foundations 10% and shoes 20%., • Set come back appointments for the complete wedding party including Bridesmaids, Mother-of-the-Bride and Flower Girl., • Become the trusted advisor to his or her customer by completing training in a timely manner and continually building product knowledge and fashion trend expertise., • Strive to become a Circle of Excellence member by exceeding sales targets. Managing Change • Execute new processes, behaviors, contests and programs as assigned., • Perform duties and tasks as assigned by store management including:, • Promotion and sign set up, • Merchandising and visual changes, • Markdowns and inventory counts Gaining Commitment • Actively support the store team to achieve sales, service and operational goals., • Accurately clock in and out for all scheduled shifts, breaks and meals., • Follow all loss prevention, security processes and policies. Developing Self & Others • Focus on own development and learning, complete all training as assigned for on-going development., • Celebrate successes of team members. Share sales expertise and product knowledge with fellow stylists., • Open to coaching and feedback to improve behaviors and/or processes. Capitalize on feedback from coaching conversations with managers., • Complete all required myLearning courses within the first 90 days and remain current with myLearning Curriculum Competencies: Personal Integrity • Match words with actions to build trust and respect. Drive • Strive to achieve results through determination and commitment., • Keep going during difficult or challenging times/situations. Teamwork • Build and maintain positive relationships within and across teams., • Additional duties as needed. Physical Demands: While performing the duties of this job, the employee is required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers. The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer and electronic devices for long periods of time. Education & Credentials: High school diploma or an equivalent degree. Having 1 -2 years prior retail experience in an apparel, service or specialty store environment, and prior experience with computerized POS system is preferred. Now that we've popped the question, please say "I do". Part Time Benefits Include: • Rewarding Environment and Competitive Pay, • Team Bonus, • Dayforce Wallet Get Paid Early!, • Referral Incentive Program, • Generous Dream Maker Discount After First Pay Period, • Vision Care, • Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury, • 401K Program, • Discount for Identity Theft Protection, • Discounts for Home and Auto Insurance, • Discounts for Mobile, • Legal Benefits (MetLife Hyatt Legal Plans), • Pet Insurance Love wins when love is for Everyone! Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable. David's Bridal encourages applications from all qualified candidates. David's Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at humanresources@dbi.com or 610.943.5048 if you need accommodation at any stage of the application process or want more information on our accommodation

Job DescriptionBenefits: • Paid time off, • Training & development About the Role: Dispute Resolution Center Inc. is looking for a compassionate and dedicated Family Coach and Visit Supervisor to join our team in Kingston, NY. This is a meaningful opportunity to make a real difference in the lives of families by providing guidance, support, and a safe environment during a critical time. If you're passionate about family well-being and conflict resolution, we want to hear from you! Responsibilities: • Supervise and facilitate scheduled family visits in a safe, neutral, and supportive environment, • Provide family coaching services to help parents and caregivers develop effective communication and parenting skills, • Document visit observations, family progress, and any incidents accurately and in a timely manner, • Develop and implement individualized family coaching plans based on assessed needs, • Collaborate with case managers, social workers, and other service providers to support family reunification goals, • Facilitate conflict resolution strategies and de-escalate tense situations during family interactions, • Maintain professional boundaries while building trusting relationships with families, • Transport children and/or parents to and from visits in company-owned vehiclesRequirements:, • Bachelor's degree in Social Work, Psychology, Human Services, or a related field preferred, or, • Prior experience in family services, child welfare, or supervised visitation programs, and working with low-income families, • Strong knowledge of family dynamics, trauma-informed care, and conflict resolution techniques, • Excellent written and verbal communication skills for documentation and reporting, • Ability to remain calm, professional, and objective in high-stress or emotionally charged situations, • Valid and clean driver's license required, • Bilingual (English/Spanish) candidates are encouraged to applyAbout Us: Dispute Resolution Center Inc. has long been a trusted resource for families and individuals navigating conflict and challenging life transitions. Our clients value our neutral, compassionate approach to resolution and family support services. Our team is driven by a shared mission to strengthen communities, and employees thrive in a collaborative, purpose-driven workplace where their work truly matters.

The Business Banker is responsible for performing intermediate duties and support related to branch operational activities and financial services; handles all teller transactional activity, processes all new account transactions; assisting customers in their selection of various accounts and financial services; cross-selling the Bank's products and services; opening, maintaining and closing of all account types; performing branch clerical duties; promoting business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services. The position of Business Banker also is required to be fully knowledgeable and skilled in the areas of new account opening, teller, and safe deposit. Essential Duties and Job Responsibilities: • Provides support to all assigned areas of branch operations where service or assistance is needed, including platform area, teller line, and safe deposit., • Provide service delivery to internal/external customers to resolve account service issues., • Execute financial transactions in accordance with bank policies and procedures, • Maintain a cash drawer to process client transactions., • Handle large sums of cash accurately and efficiently. Maintain Cash Limits. Perform all phases of teller work., • To achieve and maintain customer satisfaction through excellence in service delivery, follow up and problem resolution., • Assist consumer and business customers in their selection of various accounts, products and financial services available from the Bank; ensures cross-sell opportunities are presented by applying professional sales techniques., • Interviews customers to obtain information; establishes proper identification of new customers; determines need and extent of reference investigation., • Prepare for audits., • Alternate opening and closing branch with management., • Maintains a working knowledge of the complete line of products and services offered. Takes responsibility to keep up to date and request assistance for further development needs., • Perform all other duties assigned by management., • Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets, • Appropriately assessing risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Orange Bank & Trust, its clients assets, by driving compliance with applicable laws, rules and regulations. Adhering to policy and procedures, applying sound ethical judgement regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Education, Certification, Experience: Education: Required: High School Diploma or GED Preferred: Associates Degree Experience: Required: Cash Handling Experience and 1 Year Customer Service Experience Preferred: 2 Years Banking Experience and 1 Year Sales Experience. Knowledge, Skills, Abilities: • Knowledge of banking industry regulations as well as internal processes and controls, procedures and workflow specifically in loan operations and commercial closings., • Ability to operate effectively in a team environment as well as be able to work independently., • Ability to meet deadlines and work in a fast-paced environment and demonstrate a proven track record of multi-tasking with a strong sense of urgency., • Must be detail oriented and organized with excellent follow-up, written and verbal skills., • Demonstrate ability to apply required regulatory and policy requirements when making decisions, • Knowledge of the bank policies and procedures for the teller line & customer service, and good judgment skills., • An ability to handle change, stress and the pressures of daily activity when multi-tasking and working at a fast pace. Work Environment: • Flexibility to work additional hours as required., • Typically the noise level in the work environment is low to moderate., • Will have high volume of interactions in person and over the telephone., • Fast-paced environment., • May experience occasional job stress in response to job demands. Physical Demands: • Frequently required to sit for prolonged periods of time., • Frequently required to talk and hear., • Normal range of vision and hearing abilities required., • Mobility required greeting and assisting employees and visitors., • Frequently required to skillfully operate a computer, telephone and other standard office equipment., • Travel between all locations of the bank., • Occasionally travel outside of work location to attend meetings and training programs., • Occasionally lift and/or move up to 20 pounds. Special Note: External and internal applicants, as well as position incumbents, must be able to perform the essential job functions as set forth above. Orange Bank and Trust Company is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, military or veteran status or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Upon request, individuals with disabilities may be entitled to a reasonable accommodation. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the bank. Please inform the Human Resources Department if you need assistance completing any forms or to otherwise participate in the application process or, at the appropriate time, to perform the essential functions of the job. This job description in no way states or implies that these are the only duties to be performed by an employee. Additional functions and requirements may be assigned by supervisors as deemed appropriate, based on the employee's knowledge, skill and ability as well as his/her mental and physical abilities.

Job Description Customer Service Representative Astar Heating, Cooling, Plumbing & Electrical – Middletown, NY If you’re great with people, confident on the phone, and know how to stay organized when things get busy, Astar Heating, Cooling, Plumbing & Electrical wants to hear from you. We’re looking for a Customer Service Representative to join our team in Middletown, NY. You’ll often be the first person our customers speak with when they need help with their home. Whether they have no heat, a plumbing issue, an electrical problem, or simply need to schedule routine service, your job is to make sure they feel heard, supported, and taken care of. This is a fast-paced, phone-focused position for someone who communicates well, stays organized, and takes ownership of the customer experience. What You’ll Do Answer inbound customer calls, texts, and service inquiries in a friendly and professional manner Listen to customers’ needs and help identify the appropriate service Schedule and book service appointments accurately Convert inbound opportunities into booked service calls while delivering an excellent customer experience Make outbound calls for appointment scheduling, follow-up, and other service-related needs Confirm customer information, service addresses, and appointment details Clearly communicate appointment expectations and next steps Update customer records and document conversations accurately Work closely with dispatchers, technicians, and other team members to help ensure customers receive timely service Keep customers informed when appointment times or schedules change Follow up on missed calls, open opportunities, and customers who may still need service Help resolve customer concerns professionally and escalate issues when appropriate Support membership, maintenance, and promotional campaigns by communicating available service options to customers Manage multiple calls, customers, and priorities while maintaining strong attention to detail What We’re Looking For Previous customer service, call center, scheduling, or similar experience preferred Comfortable spending a significant portion of the day on the phone Strong verbal and written communication skills Friendly, professional, and confident when speaking with customers Ability to remain calm and helpful when customers are frustrated or dealing with an urgent home-service issue Strong organization and attention to detail Comfortable working in a fast-paced environment with changing priorities Ability to multitask while maintaining accurate customer information Dependable, team-oriented, and willing to take ownership of responsibilities Experience with ServiceTitan or another field-service/customer management system is a plus Experience in HVAC, plumbing, electrical, home services, or another service-based industry is a plus Why Join Astar? We don't just offer jobs—we build careers. Here’s why you’ll love being part of our team: Competitive Compensation: We believe in rewarding great people for great work. Comprehensive Health Benefits: Affordable, high-quality health, dental, and vision insurance options to help keep you and your family covered. Paid Time Off: Take the time you need to recharge with paid time off. 401(k) Plan with Company Match: Build toward your future with a competitive retirement plan and company match. Training and Development Opportunities: We provide the tools, coaching, and support you need to continue growing your career. Career Growth: Strong performers have opportunities to take on additional responsibility and advance as our organization grows. Supportive Team Environment: Work alongside a team focused on delivering a great experience for both our customers and one another. About Astar Heating, Cooling, Plumbing & Electrical Astar Heating, Cooling, Plumbing & Electrical serves homeowners with dependable heating, cooling, plumbing, and electrical services. Our Customer Service Representatives play an important role in making sure every customer interaction starts with professionalism, urgency, and genuine care. If you enjoy helping people, thrive in a busy environment, and want to build a career with a growing home-services organization, we’d love to meet you. Apply today to join Astar Heating, Cooling, Plumbing & Electrical as a Customer Service Representative. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.