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Help families find the help they need! JOB IS IN QUEENS - REMOTE AND ON THE FEILD Work with families and navigate the Medicaid system with them. Help them find housing, mental health services, occupational health services, and all other New York programs. This job is partly remote and partly on the field. You'll be going to families' homes and speaking with them about what services they may need, helping them find those services, and helping refer them over too! Job duties: - Complete initial and annual comprehensive assessment of medical, behavioral health, and social service needs for the assigned health home enrollees. - Provide disease-specific education and information regarding community resources. - Collaborate with a variety of community providers and resources to obtain needed services and support, utilizing community and family resources to create a sustainable support system. - Request and coordinate team and patient meetings as needed or requested by patient/family and/or team and/or escalate care management when medical assessment is needed. - Ensure that diagnostic, post-hospitalization, and specialty referrals have been executed and that results received and acted upon as needed. - Document plan of care, patient utilization, activities, and other required information with the State and EMR. - Monitor assigned enrollees' utilization of services, ensuring care is accessible, attended, and effective. - Provide regular data to the team on patient compliance and strategies to improve patient compliance. - Participate in on-call activities as directed/scheduled by the Program Coordinator. - Participate in regularly scheduled team meetings as prescribed by the practice's policy. - Participate in cultural competency events and training appropriate to job duties. - Frequent non-medical management coaching, education, follow-up visits, and phone calls to patients to monitor progress and identify new barriers or concerns. - Assisting with financial or other social issues that may provide barriers to patient compliance - Providing education/guidance to patients and family on tools to manage chronic illnesses, developing individual and web-based tools and resources to improve compliance. - Identifying and connecting patients with community resources to assist with improving compliance with treatment protocols and social issues (e.g. legal aid). - Accurately and timely document all interventions into prescribed electronic medical record systems to ensure timely reimbursement in compliance with New York State Health Home regulations and Patient-centered medical home regulations. - Participate in patient/outpatient care training regarding the care management strategies for difficult-to-manage patients, and educate office staff on patient or office system issues, including communicating patient care inconsistencies between the primary care physician and referring specialists. Job Qualifications - The Health Home Care Manager must have a BA and a minimum of 2 years of relevant experience in Human Care Services. - Excellent communication and team skills, including the ability to form strong collaborative interdisciplinary partnerships across care settings. - Sound computer knowledge and skills, including an aptitude for using health information technology to guide activities. - Ability to work independently and meet deadlines. Creativity and strong organizational skills. - Valid NYS driver's license including access to reliable transportation that enables fulfillment of the position's travel requirements
Summary/Objective: The Employee Relations Manager is responsible for fostering a positive workplace culture, enhancing career development, and improving overall employee engagement. This role involves developing and implementing engagement strategies, overseeing disciplinary actions, and ensuring effective communication between employees and management. The ideal candidate will have a strong background in human resources, excellent interpersonal skills, and a proactive approach to addressing employee concerns and promoting a harmonious work environment. Classification: Non-exempt (overtime eligible) Hybrid Schedule – 3 Days in the office/2 days’ work from home 30% Travel throughout the RE portfolio Essential function/Responsibilities: duties include but are not limited to the following: • Create the training and development programs that will be implemented for the team members, including orientation, departmental training, legally required training, etc. Ensure this calendar continuously evolves and that there is consistent participation. • Develop and facilitate learning and development programs that align with the company's goals and employees' career aspirations. • Recommends resources to address development needs and monitor progress. • Identify training needs and coordinate professional development opportunities to support employee growth and satisfaction. • Plan and organize events, activities, and initiatives to foster team building and a positive company culture. • Work with the Executive Vice President of Human Resources and manage the disciplinary action process, ensuring fair and consistent application of policies and procedures. • Conduct thorough and objective investigations into employee complaints and allegations, ensuring all concerns are addressed promptly and fairly. • Maintain detailed records of all investigations, including findings and actions taken. Address and resolve employee conflicts and grievances in a timely and professional manner, maintaining a positive work environment. • Ensure that company policies and procedures are communicated effectively and adhered to by all employees. • Oversee the annual performance evaluation process, ensuring consistency and fairness. • Work with managers to ensure they provide constructive feedback and support employee development. • Track and analyze engagement metrics and trends, providing regular reports and recommendations to management. • Conduct data collection and analysis to support operational decisions. • Assist in succession planning. • Support the Human Resources team with department goals. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Competencies: • High attention to detail, especially when handling disciplinary actions and documentation. • Strong organizational and time management skills, with the ability to manage multiple priorities effectively. • Ability to analyze data, identify trends, and make informed recommendations. • Expertise in creating and implementing learning and development programs to enhance employee skills and career growth. • Skilled in guiding managers to provide effective and constructive feedback during performance evaluations. • Ability to conduct thorough and objective investigations and document findings meticulously. Education and Experience: •** Bachelor’s degree** in human resources, Business Administration, or a related field** is a must** • Background in Real Estate Property Management desired, Affordable Housing is a plus • SHRM/SPHR certification essential • Ideally be Bilingual - Spanish • Minimum of 3 years of human resources experience, focusing on performance, development, and disciplinary actions • Knowledge of the nine-box grid for talent management and succession planning • Strong understanding of employment laws and regulations
• Assist in managing HR operations, including onboarding, employee recordkeeping, and compliance with employment laws and company policies. • Utilize PEO systems to administer payroll, benefits, and HR functions. • Serve as a point of contact for employees (in collaboration with CEO), addressing HR-related inquiries and concerns in a professional and timely manner. • Ensure accurate documentation and record maintenance in compliance with legal and organizational requirements. • Support the development and implementation of HR policies and procedures. • Collaborate with management to enhance employee engagement and workplace culture. Qualifications & Requirements: · Proven experience working as an HR representative. · Proven experience working with PEO systems (Paychex, ADP TotalSource, or similar platforms). · Strong knowledge of HR principles, employment regulations, and best practices. · Excellent organizational and communication skills with attention to detail. · Ability to handle sensitive information with confidentiality and professionalism. · Ability to work independently and manage multiple tasks efficiently. · Bachelor’s degree in Human Resources, Business Administration, or a related field (preferred but not required). · Spanish speaking preferred but not required. Position Details: Job Type: Full-Time Location: in office Compensation: Competitive pay based on experience Benefits: Healthcare, 401k with employer matching, PTO, and Paid Holidays.
787 Coffee is a Puerto Rican coffee company, we focus on coffee quality and human connections. We have a job because of our caffeinated customers that come to 787 Coffee to get energy from us and we're very grateful for this. You could be an ambassador of the company. We're looking for caffeinated humans that are ready to make an impact on every customer, be consistent and to master the art of making coffee. Position Details: ● Responsibilities: You'll be creating meaningful connections with our customers, skillfully upselling our products, and ensuring compliance with all food and beverage regulations, as well as city ordinances. ● Learning & Development: We are particularly drawn to your capacity to learn, enjoy, and work with coffee. You'll be both learning and educating others about our craft. Benefits & Growth Opportunities: ○ Sick Time: Accrued based on the number of hours worked, our policy supports you when you need it. ○ Flexible work schedule: Communicate your time off needs 2 weeks in advance by calling the time-off request line and we will find you coverage. Qualifications: Coffee experience Latte Art (at least two consistent designs) Food Handlers Coffee lover Humans that like to connect and be social Adaptable Customer Love Looking for all Manhattan locations (16 locations), Bronx and Brooklyn. Job Type: Full-time Pay: $18.00 per hour Benefits: Employee discount Flexible schedule Paid sick time
Are you naturally competitive? Do you love the recognition and rewards that come from being the absolute BEST at what you do? Do you get excited to take on new challenges and develop new skills? If the answer is yes, then WE WANT YOU! We NEED sports-minded candidates who understand that success comes from hard work and dedication, and we NEED people who are willing to put in the hard work required to perfect their craft. We're a privately-owned boutique marketing and sales firm that works with some of the largest national and international clients. We will train top employees into management roles, after which they will manage an entire client and branch independently. Candidates will be trained in: - Basic marketing, sales, and advertising practices - Team development and executive coaching - Territory management, client management, team management - Hiring and human resources - Public speaking and delivering face to face presentations to new prospects Our future management executives will be given access to our exclusive mentorship program and will have access to a WORLDWIDE network of successful industry professionals. We believe in a work-hard, play-harder philosophy! If you miss the pre-game excitement of the locker room and are looking for a company culture that is fun, energetic, and and committed to WINNING, apply today! Successful Candidates Can expect: - PAID travel opportunities to large national and international markets (NYC, Chicago, Miami, London, and more!) - Regular performance-based office competitions - past prizes have included trips to Miami, Helicopter rides and custom suits - Company outings to sporting events, pool parties, BBQs, holiday parties, etc. - Weekly team outings - A friendly, open-door policy and a supportive and accessible management team Positions must be filled ASAP to meet and EXCEED our clients' expectations for the new year. Apply today for IMMEDIATE consideration! Local candidates with open availability will be prioritized.