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Job Description Job Type Full-time Description Join a Purpose-Driven Team at Heritage Financial Credit Union Where Integrity, Excellence, Teamwork, and Community Matter! Heritage Financial Credit Union is a member-owned financial institution that is committed to helping our members achieve their financial goals and building a stronger community. We believe that everyone deserves access to affordable financial services, and we are dedicated to providing our members with the tools and resources they need to achieve their financial dreams. Our vision is to be the leading financial institution in the communities we serve, and we are committed to creating a culture of excellence where our employees can thrive. We believe in creating a workplace where everyone feels valued and respected, and where we can all work together to achieve our goals. We recognize that our employees are our most important asset, and we are committed to providing them with the training, development, and opportunities they need to succeed. Our values are at the heart of everything we do. We believe in: • Integrity: We are honest and trustworthy in all of our dealings with our members, employees, and the community., • Excellence: We strive to provide our members with the best possible service., • Teamwork: We believe that we can achieve more together than we can alone., • Respect: We treat each other with dignity and respect., • Community: We are committed to giving back to the communities we serve. If you are looking for a challenging and rewarding career in the financial services industry with a company that is committed to its mission, vision and values, we encourage you to apply for a position at Heritage Financial Credit Union. Here you will find a supportive and collaborative work environment where you can make a difference in the lives of our members and our community. We offer a competitive salary, comprehensive employee benefits package, including a very generous PTO policy. Rate of Pay: $20 - $23 per hour depending on experience POSITION PURPOSE As a Financial Partner you will be responsible for promoting the financial well-being of both existing and new members by building, maintaining, and deepening relationships through exceptional customer service and tailored solutions. This includes, but is not limited to, guiding members toward suitable account and loan products, cross-selling credit union services, and referring members to other lines of business as needed, along with handling cash and processing transactions efficiently ESSENTIAL FUNCTIONS AND RESPONSIBILITIES • Deliver exceptional member service by accurately processing all branch transactions following proper procedures which include deposits, withdrawals, loan payments, transfers, check cashing, traveler’s checks, money orders, placing check holds, verifying identification and endorsements, wire transactions, and maintaining a balanced cash drawer., • Assist members in setting up ancillary business products, including Online Banking, Remote Deposit Capture, Merchant Services, and ACH Manager, • Assist the Branch Manager and Assistant Branch Manager in balancing and maintaining ATMs and vaults, training new employees, and executing opening and closing procedures, • Demonstrate an understanding of various business structures, such as Sole Proprietorships, LLCs, and Corporations, • Demonstrate comprehensive knowledge of all products and services offered by Heritage Financial Credit Union, • Engage in conversations with business members about available commercial loan products and their structures, • Identify lending opportunities through discussions with business members while opening accounts., • Participate in outbound activities such as community events, volunteering, call campaigns, and business outreach., • Proactively reach out to new memberships established through business partners to assess needs and offer appropriate additional products and services., • Recommend improvements to workflows, efficiency, and quality of service., • Support and promote all HFCU initiatives for employee development, actively engaging in personal growth by utilizing available tools and resources, • Submit thorough referrals to the Commercial Loan Department, • Understand the documentation required for initiating a commercial loan application, • Engage with Heritage Financial teammates development initiatives and actively participate in personal growth using available resources, • Organize priorities effectively to achieve monthly goals while maintaining a high standard of work quality, • Meet or exceed established performance goals, • Respond to inbound member calls, addressing their needs by assisting with account placement and consumer loan products (excluding real estate loans) and promote and facilitating digital enrollments and adoption for all HFCU products and services., • Perform duties in compliance with federal and state regulations, as well as Credit Union policies and procedures, • Performing account and loan intake and funding, • Manage digital inquiries and requests across various platforms, including chat, online accounts, and marketing leads, • Effectively perform Lobby Engagement and First Impression Opening daily, • Ability to open and close the branch as assigned by branch management Requirements EDUCATION/CERTIFICATION: High School Diploma or equivalent required; Bachelor’s degree preferred. NMLS License required. A Notary License is required or must be obtained within 9 months of hire. REQUIRED KNOWLEDGE: Acquire a foundational understanding of the Commercial Loan Products offered by the credit union. Submit referrals to the Commercial Loan Department as appropriate. This position requires that the employee gain a working knowledge of Bank Secrecy Act (BSA) requirements and how they will affect their work. The employee will comply with all requirements of the BSA and cooperate with the designated BSA Officer in assuring compliance EXPERIENCE REQUIRED: 4+ years of extensive customer service and sales experience, preferably in the financial industry, encompassing areas such as customer service, needs-based selling, goal achievement, cash handling, account and loan intake and funding, project participation, team collaboration, and community engagement. SKILLS/ABILITIES: • Critical thinker with the ability to creatively solve problems and develop business plans., • Committed to active listening, anticipating, and addressing the needs and concerns of both internal and external customers., • Effective communication with team members and peers to foster a supportive and collaborative network., • Demonstrates engagement, enthusiasm, and passion by delivering exceptional service to both internal and external members., • Needs-based selling with exception product knowledge., • Microsoft Office Software.

Job Description Join the country’s leading Cardiac PET provider! Cardiac Imaging Inc. (CII) is looking for talented and ambitious professionals to join our dynamic team and improve patient outcomes across the nation. Despite heart disease being the leading cause of death in the US, most physicians and patients do not have access to the leading technology in Cardiology. At CII, our mission is to create a more accessible healthcare system by enabling all physicians to treat their patients with the most advanced technology – all from the comfort of their own practice. Our innovative team drives this mission forward each and every day with our Mobile and Fixed Cardiac PET Solutions. As we continue to grow, we currently have a tremendous opportunity for a Senior Field Service Engineer who is up for the challenge. Summary: Responsible for providing installation, technical repair and service work in the field or at the hub for equipment and systems, including ensuring equipment in trailers does not interfere with the safety of operation of the trucks and trailers on roadways. Lead or assist with the installation and servicing of medical imaging equipment and provide assistance to Service Engineers, Technicians as well as Apprentices. Repair, replace or install parts and devices with expertise as required. Essential Functions: The following list of essential functions is not intended to be restrictive or all inclusive. The fact that certain duties may not be listed does not limit the assignment of additional and/or other duties. • Independently complete full mobile unit load inspection to ensure secure road safety, including PET-CT and Uninterrupted Power Supply (UPS) secured to specifications, in addition to checking electrical system for fire hazards and safe operation, quarterly or at least bi-annually, or sooner if problems arise. Exercise discretion to identify whether repairs are needed and, if so, what repairs to make., • Complete safety checklist of mobile unit inspection to identify any abnormalities, weekly for local units, or at least 5-6 times per year for remote units. Exercise discretion to identify whether repairs are needed and, if so, what repairs to make., • Perform trouble shooting and field repairs., • Provide phone support for customers and CII clinical staff regarding technical issues in a professional and friendly manner., • Prepare/perform equipment Preventive Maintenance according to specification and documentation., • Submit and fill out all required paperwork and service reports in a timely manner, no later than 48 hours., • Preparing equipment for customer installation, including staging system and testing for functionality including Packing, for PET/CT system, PET system, CT system, elution system, computer, laptop, dose calibrator, blood pressure monitor, ECG system, and systems for image data transfer., • Parts testing at hub locations., • Leading installation and deinstalls as required., • Support team members especially service technicians and service apprentices in their trouble shooting, training and guidance for field repairs or preventive maintenance., • Find spare parts if needed or support Inventory specialist in parts acquisition., • Conduct training classes for existing or new equipment service., • Inspect and report irregularities, cleanliness, defects of CII assets, including mobile and fixed sites., • Maintain tools and calibration requirements., • Always adhere to safety procedures., • Travel up to 80% of the time. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job • Physical activity – talking, hearing, balancing, stooping, kneeling, crouching, reaching, standing, pushing, pulling, lifting, grasping, and fingering., • Medium work – exerting up to 50 pounds of force occasionally and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects., • An Associate’s degree in electronics or equivalent work experience, • Five (5) or more years of Siemens Biograph system staging, installation and troubleshooting, • Two (2) or more years of experience as a Service Engineer with an established service organization or OEM in the Nuclear Medicine field or completed CII training., • Basic computer skills, MS Suite, • Valid Driver’s license and clean driving record, • Reliable Transportation, • Ability to travel US wide, • Ability to read operating manuals and instructions, • Ability to communicate fluently both verbally and in writing, • Problem-solving skills and ability to exercise independent judgment and discretion, • Knowledge of electronic safety and procedures, low to high voltage, • Electronics/Mechanical background, • Advanced Knowledge of PET/CT and or PET, • Self-driven, motivation to succeed, • Ability to learn company policies and adhere to them in the performance of all assigned duties and communicate any compliance deviations to management in a timely manner

Customer Service / Remote] - Anywhere in U.As a Customer Support Rep at ECP, you will: Provide exceptional customer service to clients via phone, email, and chat; Answer incoming inquiries and troubleshoot issues efficiently and accurately; Maintain a high level of professionalism and empathy while

Customer Support / Remote] - Anywhere in U.Competitive salary and benefits / Flexible hours - As a Customer Service Agent at Trust Wallet, you will: Provide exceptional customer service to our clients through various communication channels such as email, live chat, and calls; Assist customers with t

Customer Service / Remote] - Anywhere in U.Health, dental & vision / 401k matching / PTO - As a Member Service Specialist at Workit Health, you will: Go above and beyond to provide world-class member experience to individuals interested in signing up for the program, and throughout the members journ

Customer Service / Remote] - Anywhere in U.

Customer Service / Fully Remote] - Anywhere in U.Up to $55K per year / Medical, dental & vision / 401k / WFH stipend / Ability to work on the weekends - As a Customer Experience Agent you'll: Handle support requests over phone and email; Help Ramp maintain an industry leading satisfaction rate with

Customer Service / Remote] - Anywhere in U.Competitive pay - As a Customer Support Rep at Entrepreneur Babes, you will: Respond to customer inquiries and concerns in a timely and professional manner; Communicate with customers through various channels such as email, phone, and chat; Provide product

Call Center / Customer Service / Remote] - Anywhere in U.Health, dental & vision / 401k match / PTO - As a Customer Support Specialist at KinderSystems, you will: Manage incoming calls and emails from customers in a timely and professional manner; Provide accurate and efficient solutions to customer

Call Center / Remote] - Anywhere in U.Up to $24 per hour / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Equip, you will: Answer inquiry calls, emails, web forms, etc.Respond to inquiries quickly and efficiently while routing inquiries to appropriate departments; Collect patie

Customer Service / Remote] - Anywhere in U.

Call Center / Fully Remote] - Anywhere in U.Both PT & FT Available / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll: Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transpor

Customer Service / Remote] - Anywhere in U.Up to $64,250 per year / Health, dental & vision / 401k match / PTO - As a Customer Support Rep at Manulife John Hancock, you will: Assist customers with inquiries and provide solutions to their concerns; Maintain a high level of professionalism and custome

Customer Service / Remote] - Anywhere in U.

Customer Service / Remote] - Anywhere in U.K+ per year / Medical, dental & vision / 401k / PTO / Internet stipend - As a Customer Experience Specialist at Atticus, you will: Communicate with customers via phone, email, and chat to provide exceptional customer service; Resolve customer inquiries and

Customer Service / Fully Remote] - Anywhere in U.Up to $52K per year / Competitive benefits - As a Customer Support Rep you'll: Provide email, chat and SMS support to Customers, Luggers & Retailers; Achieve world-class customer satisfaction ratings; Perform real-time analysis and problem-solving of

Customer Support / Remote] - Anywhere in U.Competitive pay / Health insurance / 401k / PTO - As a Customer Service Coordinator at Cennox, you will: Manage customer inquiries via phone, email, and chat; Provide excellent customer service by resolving issues and answering questions promptly and accura

Customer Service / Remote] - Anywhere in U.Up to $20 per hour - As a Customer Support Rep you'll: Answer inbound calls, emails, and chats, and take required actions to assist the customers; Anticipate customers' potential needs, and determine appropriate response; Provide comprehensive and accurate

Customer Service / Fully Remote] - Anywhere in U.Competitive salary / Comprehensive benefits / Training provided - As a Billing Rep you'll: Answer heavy call volume in a remote call center environment; Answer patient questions and address concerns in a friendly and empathetic manner; Forward calls a

Call Center / Remote] - Anywhere in U.Up to $25 per hour / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Solutions iT, you will: Answer all incoming calls within three rings and create, triage, and troubleshoot client issues; Provide exceptional phone support to minimize time

Customer Service / Remote] - Anywhere in U.K per year / Medical, dental & vision / 401K / PTO - As a Customer Support Specialist at Second Nature, you will: Respond to customer service emails, calls and chats with a customer centric attitude; Resolve issues with urgency, notifying the customer if it

Customer Service / Remote] - Anywhere in U.Up to $26 per hour / Health, dental & vision / 401k matching / PTO / Equipment provided - As a Customer Support Specialist at Mudflap, you will: Communicate effectively with customers to provide timely and accurate resolutions to their inquiries; Maintain a

Customer Support / Remote] Anywhere in U.Up to $65K per year / Extremely flexible hours - As a Customer Service Agent you'll: Book air and ground transportation for clients; Research and locate the best pricing and options for clients based on their needs; Book hotel reservations for clients in thei

Customer Service / Remote] - Anywhere in U.Up to $45K per year / Healthcare benefits / PTO / Equipment provided - As a Customer Support Specialist at Alt Legal, you will: Provide exceptional customer service to clients through various channels such as phone, email, and chat; Be knowledgeable about o

Customer Service / Remote] - Anywhere in U.Up to $42K per year / Health care coverage / Retirement plan / PTO - As a Collections Specialist at TPx Communications, you will: Review accounts promptly to identify past due balances and determine appropriate collections actions; Follow department policie

Customer Service / Remote] - Anywhere in U.Competitive pay & bonuses - As a Reservations Agent you'll: Handle incoming reservation inquiries via telephone, email, and online platforms; Assist guests in selecting accommodations based on their preferences and needs; Process reservations and payment de

Customer Support / Remote] - Anywhere in U.K per year / Medical, dental & vision / 401k matching / PTO - As a Customer Service Associate at American Fidelity, you will: Provide exceptional customer service to clients by answering inquiries, resolving issues, and providing information about company p

Customer Service / Remote] - Anywhere in U.

Customer Service / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Support Rep at SimplyInsured, you will: Respond to customer inquiries in a timely and professional manner; Provide accurate information and guidance regarding insurance plans and polici

Customer Support / Remote] - Anywhere in U.Competitive pay / Health, dental & vision / 401k match / PTO - As a Customer Service Rep at Diana Health, you will: Answer and triage incoming phone calls and app messages from our current patients; Provide excellent customer service by addressing inquiries

Customer Service / Remote] - Anywhere in U.Competitive pay - As a Client Support Specialist at Baylor Genetics, you will: Communicate effectively with clients via phone, email, and chat to provide exceptional customer service; Collect and document client information accurately and efficiently to ens

Customer Support / Administrative Assistant / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / Retirement savings / PTO - As a Customer Service Coordinator at GuideWell, you will: Assist with handling inbound/outbound customer calls; Act as an educational resource to patients, fa

Call Center / Customer Service / Fully Remote] - Anywhere in U.Competitive pay - As a Customer Support Rep you'll: Manage large amounts of incoming phone calls; Identify and assess customers' needs to achieve satisfaction; Build sustainable relationships and trust with customer accounts through open

Call Center / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at OneTouch Direct, you will: Respond to customer inquiries and concerns in a timely and professional manner; Provide accurate information and solutions to customer issues; Maint

Customer Service / Remote] - Anywhere in U.Up to $70K per year / Health, dental & vision / 401k / PTO - As a Customer Support Rep at GreenSpark, you will: Educate customers on our products and services; Troubleshoot and resolve customer issues; Maintain accurate and detailed records of customer inte

Customer Service / Fully Remote] - Anywhere in U. Up to $27 per hour + bonus / Full benefits - As a Customer Support Rep you'll: Provide concierge-style service to the CrossFit community, cultivating lifetime loyalty to the brand by fielding inquiry emails; Resolve (or escalate) customer inquiries,

Customer Service / Call Center / Remote] - Anywhere in U.Competitive pay / Benefits / Paid training - As an Inbound Sales Rep at SP Data Digital, you will: Conduct outbound sales calls to potential customers in a professional and persuasive manner; Follow up with leads and maintain accurate records

Customer Service / Remote] - Anywhere in U. Up to $24 per hour / Medical, dental & vision / 401k match / PTO / 4 day work week - As a Customer Support Coordinator at Jabra Hearing, you will: Manage and respond to customer inquiries and concerns via phone, email, and chat; Provide excellent customer

Call Center / Fully Remote] - Anywhere in U.Competitive Pay / Medical, Dental, Vision / PTO / 401K - As a Customer Service Agent you'll: Receive inbound calls and make outbound service calls, assess the customer's transportation needs, and assist appropriately; Interact with clients, transportation

Customer Service / Remote] - Anywhere in U.Up to $40K per year / Medical, dental & vision / 401k match / PTO - As a Customer Support Specialist at Edmentum, you will: Handle inbound and outbound customer interactions in a courteous, timely, and professional manner; Listen to customers, understand th

Collections / Billing / Remote] - Anywhere in U.Competitive pay - As an Accounts Receivable Specialist at Ovation Healthcare, you will: Manage and reconcile customer accounts to ensure timely and accurate payments; Provide exceptional customer service by responding to inquiries and resolving billing

Customer Service / Remote] - Anywhere in U.Competitive salary / Health, dental & vision / PTO - As a Customer Experience Specialist, you will: Communicate with customers via phone, email, and text to provide exceptional customer service; Troubleshoot and resolve customer inquiries and issues in a ti

Customer Service / Fully Remote] - Anywhere in U.Health, dental, and vision / 401k / PTO - As a Member Support Specialist you'll: Be on the front lines of the Member experience; Support Members in the Wellth program with any questions/issues that may arise regarding their program and address any tec

Customer Service / Remote] - Anywhere in U.Competitive pay & benefits - As a Customer Support Specialist at Atarim, you will: Communicate with customers via email and chat to provide outstanding support and resolve any issues they may have; Maintain accurate records of customer interactions and tran

Customer Support / Remote] - Anywhere in U.Competitive pay / Benefits - As a Customer Service Rep at Bush & Bush Law Group, you will: Manage incoming calls, emails, and messages from clients and provide timely and accurate responses to their inquiries; Collect and document essential information from

Customer Service / Fully Remote] - Anywhere in U.Competitive compensation / 100% employer paid medical & dental / PTO / 401K / Company provided laptop, monitor & accessories - As a Customer Care Rep you'll: Be the first responder of customer inquiries via phone, email, and chat; Listen, identify, an

Job Description Rate of Pay: $20 - $23 per hour depending on experience POSITION PURPOSE As a Financial Partner you will be responsible for promoting the financial well-being of both existing and new members by building, maintaining, and deepening relationships through exceptional customer service and tailored solutions. This includes, but is not limited to, guiding members toward suitable account and loan products, cross-selling credit union services, and referring members to other lines of business as needed, along with handling cash and processing transactions efficiently ESSENTIAL FUNCTIONS AND RESPONSIBILITIES • Deliver exceptional member service by accurately processing all branch transactions following proper procedures which include deposits, withdrawals, loan payments, transfers, check cashing, traveler’s checks, money orders, placing check holds, verifying identification and endorsements, wire transactions, and maintaining a balanced cash drawer., • Assist members in setting up ancillary business products, including Online Banking, Remote Deposit Capture, Merchant Services, and ACH Manager, • Assist the Branch Manager and Assistant Branch Manager in balancing and maintaining ATMs and vaults, training new employees, and executing opening and closing procedures, • Demonstrate an understanding of various business structures, such as Sole Proprietorships, LLCs, and Corporations, • Demonstrate comprehensive knowledge of all products and services offered by Heritage Financial Credit Union, • Engage in conversations with business members about available commercial loan products and their structures, • Identify lending opportunities through discussions with business members while opening accounts., • Participate in outbound activities such as community events, volunteering, call campaigns, and business outreach., • Proactively reach out to new memberships established through business partners to assess needs and offer appropriate additional products and services., • Recommend improvements to workflows, efficiency, and quality of service., • Support and promote all HFCU initiatives for employee development, actively engaging in personal growth by utilizing available tools and resources, • Submit thorough referrals to the Commercial Loan Department, • Understand the documentation required for initiating a commercial loan application, • Engage with Heritage Financial teammates development initiatives and actively participate in personal growth using available resources, • Organize priorities effectively to achieve monthly goals while maintaining a high standard of work quality, • Meet or exceed established performance goals, • Respond to inbound member calls, addressing their needs by assisting with account placement and consumer loan products (excluding real estate loans) and promote and facilitating digital enrollments and adoption for all HFCU products and services., • Perform duties in compliance with federal and state regulations, as well as Credit Union policies and procedures, • Performing account and loan intake and funding, • Manage digital inquiries and requests across various platforms, including chat, online accounts, and marketing leads, • Effectively perform Lobby Engagement and First Impression Opening daily EDUCATION/CERTIFICATION: High School Diploma or equivalent required; Bachelor’s degree preferred. NMLS License required. A Notary License is required or must be obtained within 9 months of hire. REQUIRED KNOWLEDGE: Acquire a foundational understanding of the Commercial Loan Products offered by the credit union. Submit referrals to the Commercial Loan Department as appropriate. This position requires that the employee gain a working knowledge of Bank Secrecy Act (BSA) requirements and how they will affect their work. The employee will comply with all requirements of the BSA and cooperate with the designated BSA Officer in assuring compliance EXPERIENCE REQUIRED: 4+ years of extensive customer service and sales experience, preferably in the financial industry, encompassing areas such as customer service, needs-based selling, goal achievement, cash handling, account and loan intake and funding, project participation, team collaboration, and community engagement. SKILLS/ABILITIES: • Critical thinker with the ability to creatively solve problems and develop business plans., • Committed to active listening, anticipating, and addressing the needs and concerns of both internal and external customers., • Effective communication with team members and peers to foster a supportive and collaborative network., • Demonstrates engagement, enthusiasm, and passion by delivering exceptional service to both internal and external members., • Needs-based selling with exception product knowledge., • Microsoft Office Software.

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