Implementation analyst jobs in Rialto, CaliforniaCreate job alerts

Work Location: On-Site [San Bernardino, California] Please note: Stater Bros. Markets is not able to consider candidates who will require visa sponsorship at the time of application or in the future. JOB SUMMARY: A Senior Programmer/Analyst with demonstrated experience in planning, implementing, and supporting large application software systems. Accomplished ERP System Developer Lead to spearhead the development and enhancement of our ERP systems within the SAP S/4HANA and SuccessFactors environments. This position demands a visionary leader with extensive technical expertise, who can drive innovation, improve system functionality, and lead a team of developers in delivering top-tier ERP solutions that align with our organizational goals. JOB RESPONSIBILITIES: Leadership: • Lead the ERP development team in creating robust, scalable, and efficient solutions for SAP S/4HANA and SuccessFactors, • Define and implement a strategic roadmap for the ERP systems, aligning technology with business objectives and operational needs, • Oversee the full software development lifecycle, including requirement analysis, design, development, testing, deployment, and maintenance of ERP solutions, • Collaborate with stakeholders across departments to gather and analyze business requirements, translating them into technical specifications and architectural designs, • Drive the integration of SAP S/4HANA and SuccessFactors/ Dayforce with other enterprise systems, ensuring seamless data flow and operational efficiency, • Evaluate and implement new technologies and tools that can enhance system capabilities and user experience, such as Fiori/UI5 for front-end development, • Establish and enforce quality standards for software development and system performance, including conducting code reviews and unit testing, • Develop and execute comprehensive testing plans, ensuring that all systems meet functional and performance requirements before deployment, • Maintain comprehensive documentation of system architecture, design processes, and user manuals to ensure knowledge transfer and compliance, • Ensure that all development practices comply with organizational standards, security protocols, and regulatory requirements, • Perform other job-related functions as assigned REQUIREMENTS/QUALIFICATIONS: Education & Experience: • Bachelor’s degree in computer science, Information Technology, or a related field; Master’s degree preferred, • A minimum of 10 years of hands-on experience in ERP development, particularly with SAP S/4HANA and SuccessFactors, • In-depth knowledge of SAP S/4HANA modules, functionalities, and implementation best practices, • Proficiency in ABAP programming, Fiori/UI5, and related development tools and technologies, • Collaborate with cross-functional teams, including developers, functional consultants, and project managers, • Communicate effectively with stakeholders, presenting architectural proposals and justification, • Strong analytical and problem-solving abilities, with a keen attention to detail, • Program Development – SAP Integration Suite, • SAP HANA, SAP Fiori, • Microsoft Office, • Project, Visio, SharePoint, Visual Studio Team Suite

Job Description Overview: The Behavior Analyst is responsible for creating and overseeing the implementation of Applied Behavior Analysis (ABA) treatment plans for patients. This role includes leading, supervising, and supporting a team of Behavior Technicians and caregivers to ensure successful delivery of treatment and ongoing patient progress. What you will be doing: * Develop, implement, and monitor individualized ABA treatment plans. * Train Behavior Technicians, family members, and caregivers on treatment plans and their implementation. * Conduct regular supervision of patients within your caseload via in-person sessions or telehealth, as clinically recommended. * Communicate program updates and changes to caregivers and the ABA team to ensure consistency in care. * Provide one-on-one ABA therapy as needed, based on treatment plans. * Act as a liaison between Behavior Technicians, caregivers, and other service providers. * Complete six-month authorization reports and other required documentation. * Monitor weekly patient progress and present updates during team meetings. * Timely creation of reports, including progress reports, Individualized Education Program (IEP) goals, and assessments with support from the Assistant Director. * Attend patient IEP/placement meetings and ensure adherence to company policies regarding prescription fidelity. * Maintain accurate administrative tracking documents and ensure compliance with federal HIPAA regulations. What you must have: * Strong verbal and written communication skills to convey information clearly to all stakeholders. * Ability to observe, document, and assess patient behavior accurately. * Capable of identifying and addressing potential safety concerns or behavioral issues proactively. * Excellent interpersonal skills, with the ability to develop and maintain collaborative working relationships. * Tolerance for challenging behaviors, including aggressive and self-injurious actions, while maintaining a supportive and therapeutic environment. * Proficiency in using technology for data entry and maintaining patient records. * Commitment to delivering high-quality care and ensuring patient and caregiver satisfaction. Education & Experience * Master’s Degree in Psychology or a related field. * Current BCBA certification through the BACB or LPA licensure through the Psychology Board. * A minimum of 2 years of experience in a related field. Physical & Environmental Requirements * Work in various environments, including homes, ABA therapy centers, and community or outdoor settings. * Ability to lift, carry, and physically assist patients as needed. * Must be able to assume a variety of physical postures (kneeling, squatting, crawling, etc.) for extended periods. * Willingness to physically intervene when necessary, per the Behavior Intervention Plan, when working with patients with challenging behavior. * Manual dexterity required for data collection and interaction with electronic devices. * Must have reliable transportation, a valid driver’s license, and auto insurance. * Ability to travel between job sites as needed. Other Information: Benefits * Relocation and Sign On Bonus * Monthly bonus structure on top of base pay * Opportunity to grow If you're interested, please reply to this advertisement or directly email your resume to me at or by calling/texting (949) 295-5951. I strive to reply within 48 hours. Looking forward to connecting with you soon. Thank you!

Job Description Kyo is a leading provider of child-centric Applied Behavior Analysis (ABA), serving thousands of children and teens across 11 states. Every day, we seek to achieve the unachievable for our clients. Kyo's BCBAs work with each client to create customized treatment plans and target the skills that are most meaningful to them and their families. They utilize assessments and advanced technology to measure outcomes and ensure maximum results. As a Kyo BCBA, you will receive 1:1 mentorship and the opportunity to collaborate with like-minded clinicians nationwide, in order to foster your personal and professional development. Our Inland Empire team is looking for a BCBA to join them! Our clinicians experience personalized mentorship, competitive benefits, flexible work hours and the opportunity to support clients on average 50% via telehealth. Pay Range: $80,000 - $100,000 $10,000 Sign-On Bonus! RESPONSIBILITIES include, but are not limited to: • Direct Kyo client programs and manage staff implementation of ABA services., • Supervise Kyo's Behavior Therapists and Program Supervisors., • Serve as a Responsible Supervisor for BCBA Trainees., • Conduct observations and assessments in settings such as schools, homes, or communities, developing individualized treatment plans for clients., • Inform client of behavior plans and goals for client, monitor, track and report on client progress, communicating frequently with families, teachers and staff about client needs and progress., • Design and deliver training to parents, professionals and staff., • Assist with regional or company-wide clinical or operational projects while caseload is building., • Model program implementation for caregivers and staff., • Attend and facilitate client and staff meetings, as needed., • Make all reasonable attempts to ensure efficacious development of programs for our clients. This may include job related tasks and duties not listed above., • Meet and maintain all Kyo directed performance metrics., • Perform other duties as assigned, including direct therapy as needed. MENTORING RESPONSIBILITIES Kyo recognizes the critical role that effective mentorship plays in promoting staff retention and development. Within our mentorship model, BCBAs will: • Oversee Behavior Therapist mentorship group., • Deliver Quarterly Performance Review to mentees., • Act as the Responsible Supervisor for any BTs in your mentor group that are enrolled in BACB coursework, maintaining responsible supervision duties., • Provide individualized mentorship to mentees by responding to and coaching them through their duties. KYO OFFERS YOU: • A collaborative, supportive and cutting-edge work environment with weekly individually tailored mentorship and monthly trainings., • The opportunity to make an amplified impact on your clients' lives by delivering comprehensive, effective, and individualized treatment., • Reasonable workloads with seasonal billable targets and quarterly bonuses., • Comprehensive medical benefits, including dental, vision, and life insurance., • Access to our Employee Assistance Program (EAP) and monthly wellness events., • Generous vacation time and paid holidays., • Matching 401K., • Company provided laptop and cell phone reimbursements., • Wide spread administrative support systems allowing BCBAs to focus on their clients., • Relocation assistance for select areas. REQUIREMENTS: • Certification as a Board Certified Behavior Analyst (BCBA)., • MA degree in Psychology, Special Education, or related field., • Excellent interpersonal and communication skills., • Outstanding responsiveness and operational skills., • Ability and willingness to drive from client to client and to leadership and various business meetings., • Ability and willingness to occasionally work longer than 8 hours/day (only applies to full-time roles)., • Reliable transportation, a valid state driver's license from state of residence and automobile insurance., • Flexibility to support clients between 3:00pm–7:00pm, Monday through Friday, based on client needs., • Individuals in this role may not be employed by, provide services to, or hold any ownership interest in another organization that offers ABA therapy services to children during their employment with Kyo. This includes independent contracting or private practice work in the field of ABA with child clients. This restriction exists to maintain ethical standards, protect client confidentiality, and prevent conflicts of interest. PHYSICAL REQUIREMENTS: • Have the ability to regularly walk, kneel, crawl, bend, crouch, stand up from the ground, and sit on the floor or in child-sized chairs for extended periods of time. Must also have the ability to lift and carry or otherwise move a pediatric population (up to 50 pounds). Occasionally may require running or otherwise moving quickly., • Exhibit manual dexterity to regularly use and enter data into a computer/tablet/phone., • Specific vision abilities/visual acuity required include close vision, distance vision, peripheral vision, and ability to adjust focus. Be able to read and comprehend written communication through computer, electronic devices, and paper means., • Specific auditory abilities required include perceiving the nature of sounds at normal to below normal speaking levels with or without correction, ability to receive detailed information through oral communication and to make discrimination in sound, spatial awareness of sounds and speech at a variety of volume levels, often in background noise., • Be able to speak in a manner easily understood and receive detailed information through oral communication., • If required by a Behavior Intervention Plan, must be willing and able to utilize safe & appropriate procedures, including quick body movements. WORK ENVIRONMENT Work is performed in a parent's / caregivers home, a school or community location or in a "center" office and clinical environment. Work may be stressful at times due to client behavior, or a busy office/center environment with patients, where interaction with others is constant and interruptive. BCBAs in the Inland Empire area may serve clients in these locations: Beaumont, Bloomington, Corona, Hemet, Fontana, Loma Linda, Menifee, Moreno Valley, Murrieta, Norco, Ontario, Pomona, Rancho Cucamonga, Redlands, Rialto, Riverside, San Bernardino, San Jacinto, Sun City, Temecula, Winchester • The above statements reflect general functions of this job and shall not be construed as a detailed description of all work requirements inherent in this job. Management may elaborate on or add to the above list if the duties come within the employee's realm of responsibility.

Job DescriptionBenefits: • Medical Stipend, • Health Stipend, • Tech Stipend, • 401(k) matching The Behavior Interventionist will deliver clinical behavior reduction programs and clinical instruction based on the principals of Applied Behavior Analysis to clients of Diversity Bx, LLC in the home, community, center, and school settings. The Behavior Interventionist will collect data on skill acquisition programs and behaviors throughout each session. The Behavior Interventionist will be responsible for reporting to the clinical supervision team with any programing concerns, new behaviors, or parent concerns within 24 hours. The Behavior Interventionist will be responsible for the following duties: administration duties, case management, clinical duties, and internal communication. The components of this position are listed below. These are subject to change at the discretion of Diversify Bx, LLC. This job description describes essential job functions but does not provide an exhaustive list of duties that may be assigned. Responsibilities and Duties: • Under the supervision of the clinical supervisor and/or program supervisor, provide direct ABA services in a 1:1 and group settings utilizing the principals of Applied Behavior Analysis., • Implement the skill acquisition and behavior reduction goals that have been prescribed by the overseeing clinical supervisor., • Collect data on skill acquisition and behavior reduction goals every session., • Maintain client data in the home by updating program data sheets within the required timeframe on our online data collection platform., • Effectively communicate with parents and caregivers regarding client progress as instructed by the overseeing clinical supervisor., • Utilize safe and appropriate behavior modification strategies when working with clients., • Maintain client confidentiality based on HIPAA guidelines., • Maintain a clean, safe, and organized work and therapy environment., • Maintain and acquire ABA knowledge and skills by attending assigned staff trainings or meetings., • The Behavior Interventionist reports directly to Clinical Supervision Team. Education and Professional Certifications: • High School Diploma Required, • Bachelors Degree Preferred, • CPR or BLS Certification Preferred, • Registered Behavior Technician Credential Preferred, • NPI Number Required Knowledge/Skills/Abilities: • Ability to accept constructive feedback and develop knowledge and skill sets accordingly., • Effective time management skills and ability to multi-task., • Must maintain a professional appearance based on Diversify Bxs dress code policy., • Proficient in the use of technology (e.g., computer, smartphone, tablet), • Ability to implement clinical protocols., • Must adhere to organizational policies and procedures and abide by the code of ethics as indicated by the Behavior Analyst Certification Board., • Excellent written and verbal communication skills., • Must be able to lift a max of 50 pounds., • Must be able to assume and maintain a variety of postures (kneeling, squatting, crawling, sittings, standing) for extended periods of time., • Must be able to sit on the floor or stand for extended periods of time., • Must be willing and able to hold/transport and utilize quick body movements as indicated in the Behavior Intervention Plan., • Must be physically present at the assigned job location., • Must have reliable phone access with internet capability., • Must have reliable transportation and be willing and able to travel between different job sites within 25 miles of your home address., • California Drivers License is preferred, if you do not possess a valid DL you will need to be able to guarantee commute to clients locations using a HIPAA approved method of transportation., • Insurance in good standing, with employee listed as a covered driver.

Job DescriptionBenefits: • Medical Stipend, • Health Stipend, • Tech Stipend, • 401(k) matching The Behavior Interventionist will deliver clinical behavior reduction programs and clinical instruction based on the principals of Applied Behavior Analysis to clients of Diversity Bx, LLC in the home, community, center, and school settings. The Behavior Interventionist will collect data on skill acquisition programs and behaviors throughout each session. The Behavior Interventionist will be responsible for reporting to the clinical supervision team with any programing concerns, new behaviors, or parent concerns within 24 hours. The Behavior Interventionist will be responsible for the following duties: administration duties, case management, clinical duties, and internal communication. The components of this position are listed below. These are subject to change at the discretion of Diversify Bx, LLC. This job description describes essential job functions but does not provide an exhaustive list of duties that may be assigned. Responsibilities and Duties: • Under the supervision of the clinical supervisor and/or program supervisor, provide direct ABA services in a 1:1 and group settings utilizing the principals of Applied Behavior Analysis., • Implement the skill acquisition and behavior reduction goals that have been prescribed by the overseeing clinical supervisor., • Collect data on skill acquisition and behavior reduction goals every session., • Maintain client data in the home by updating program data sheets within the required timeframe on our online data collection platform., • Effectively communicate with parents and caregivers regarding client progress as instructed by the overseeing clinical supervisor., • Utilize safe and appropriate behavior modification strategies when working with clients., • Maintain client confidentiality based on HIPAA guidelines., • Maintain a clean, safe, and organized work and therapy environment., • Maintain and acquire ABA knowledge and skills by attending assigned staff trainings or meetings., • The Behavior Interventionist reports directly to Clinical Supervision Team. Education and Professional Certifications: • High School Diploma Required, • Bachelors Degree Preferred, • CPR or BLS Certification Preferred, • Registered Behavior Technician Credential Preferred, • NPI Number Required Knowledge/Skills/Abilities: • Ability to accept constructive feedback and develop knowledge and skill sets accordingly., • Effective time management skills and ability to multi-task., • Must maintain a professional appearance based on Diversify Bxs dress code policy., • Proficient in the use of technology (e.g., computer, smartphone, tablet), • Ability to implement clinical protocols., • Must adhere to organizational policies and procedures and abide by the code of ethics as indicated by the Behavior Analyst Certification Board., • Excellent written and verbal communication skills., • Must be able to lift a max of 50 pounds., • Must be able to assume and maintain a variety of postures (kneeling, squatting, crawling, sittings, standing) for extended periods of time., • Must be able to sit on the floor or stand for extended periods of time., • Must be willing and able to hold/transport and utilize quick body movements as indicated in the Behavior Intervention Plan., • Must be physically present at the assigned job location., • Must have reliable phone access with internet capability., • Must have reliable transportation and be willing and able to travel between different job sites within 25 miles of your home address., • California Drivers License is preferred, if you do not possess a valid DL you will need to be able to guarantee commute to clients locations using a HIPAA approved method of transportation., • Insurance in good standing, with employee listed as a covered driver.

Job DescriptionSalary: 65k - 75k Job Description: Clinic Manager Type: Exempt Location: CA Reports to: Lead BCBA/Assistant Clinical Director Summary: The Clinical Manager at Key Essentials to Behavior Management is responsible for leading and overseeing all clinic activities for Applied Behavior Analysis (ABA) clients, as well as managing the day-to-day operations of the California clinic. This hybrid position entails fulfilling clinic management responsibilities for 40% of the time and acting as a Supervisor 60% of the time. The Clinical Manager will ensure the smooth running of the clinic, provide supervision and support to Key Essential staff, coordinate essential client care services, and maintain a high standard of care for clients with disabilities. Additional coordination responsibilities may be phased in as the role develops and BCBA certification is completed. Responsibilities: Clinic Management (40%): Strategic Operations & Policy Management: Develop, implement, and regularly update policies and procedures that ensure efficient clinic operations, clinical excellence, and full compliance with regulatory requirements, insurance standards, and ethical guidelines. Collaborate with the Lead BCBA/Clinical Supervisors to conduct regular environmental assessments of the clinic facility, ensuring spaces are optimally designed for various therapeutic needs, sensory considerations, and safety requirements. Coordinate strategic planning meetings with the Lead BCBA/Assistant Clinical Director to align clinic activities with clinical goals, identify treatment priorities, and implement program improvements based on outcome data. Client Care Coordination: Coordinate the onboarding process for new clients, including collecting necessary intake information and required documentation. Coordinate and facilitate client assessments and develop client profiles to support individualized treatment plans. Act as a primary point of contact for clients and their families to address inquiries, concerns, or requests for support. Maintain open and clear communication with clients to ensure their needs and expectations are met throughout the service delivery process. Provide ongoing support and guidance to clients and their families as they navigate the ABA services. Facilitate smooth transitions into services and provide ongoing family support. Scheduling Coordination: Coordinate and manage schedules for therapists and clients across various settings including clinic, home, schools, and Telehealth. Utilize scheduling software/systems to maintain accurate and up-to-date calendars. Assign therapists to clients based on availability, skillset, and geographic location. Ensure appropriate therapist-to-client ratios are maintained for optimal service delivery. Regularly update schedules to reflect changes in therapist availability, client needs, or cancellations. Track and report any scheduling conflicts or issues to the appropriate supervisor. Communicate client requirements and treatment plans to the appropriate staff members. Financial Management & Documentation: Manage the budget for clinic operations and ensure financial targets are met by tracking clinical productivity metrics and billable hours to optimize revenue generation. Conduct regular financial analyses to identify opportunities for improved resource allocation. Oversee the clinic's clinical documentation system, ensuring thorough, accurate, and timely documentation that meets all ethical, legal, and insurance requirements. Maintain accurate administrative data, including scheduling details, client demographics, and documentation. Enter and update client information in the electronic health record (EHR) system. Update and maintain accurate client records in compliance with all HIPAA and privacy regulations. Ensure all clinic activities comply with relevant health, safety, and sanitation standards. Quality Improvement & Compliance: Lead continuous quality improvement initiatives by researching evidence-based ABA practices, conducting literature reviews, and implementing clinic-wide training on best practices and intervention techniques. Establish and maintain crisis intervention protocols specific to the clinic environment, ensuring all staff are trained in proper de-escalation and emergency response procedures. Implement a structured supervision model that ensures clinical integrity across all treatment programs while supporting the professional development of clinical staff. Conduct regular clinical audits to evaluate treatment fidelity, client progress, and staff performance, using data to guide program modifications and training initiatives. Ensure compliance with company policies, industry regulations, and ethical guidelines. Supervision (60%): Direct Clinical Services: Conduct functional behavior assessments and contribute to the development of individualized treatment plans. Ensure effective implementation of ABA programs according to the treatment plans. Provide direct behavior analysis services to clients, including skill acquisition and behavior reduction. Deliver interventions and behavior plans in alignment with best practices and ethical standards. Observe, record, and analyze data on client behaviors, ensuring accurate data collection. Collaborate with the BCBA in monitoring and evaluating client progress. Staff Supervision & Support: Provide guidance and support to behavior interventionists on implementing treatment plans and behavior management techniques. Assist in the development, review, and revision of behavior intervention plans. Collaborate with the supervisor and BCBA in preparing progress reports and treatment summaries. Act as a liaison between the behavior interventionists and the BCBA, conveying any challenges or concerns. Assist in training and onboarding new behavior interventionists. Work closely with clinical teams to ensure that treatment plans and schedules align with client needs and goals. Foster positive and collaborative relationships with all team members to ensure cohesive and efficient operations. Professional Development & Continuous Improvement: Identify areas for improvement in the coordination and delivery of ABA services and collaborate with the team to implement enhancements. Proactively seek out opportunities for professional development and training to enhance skills and knowledge in the role. Stay up to date with industry regulations and best practices to ensure compliance and quality service delivery. Report any potential compliance issues or concerns to the appropriate supervisor for resolution. Requirements: Must be in the process of obtaining certification from the Behavior Analyst Certification Board (BACB). Master's degree in behavior analysis, psychology, special education, or a related field preferred. Minimum of 2 years of experience working in the field of behavior analysis. Strong knowledge of Applied Behavior Analysis principles, behavior management techniques, and data collection methods. Experience in conducting functional behavior assessments and creating behavior support plans. Exceptional leadership and managerial skills to effectively supervise and support staff. Excellent communication and interpersonal skills to build positive relationships with clients, families, and other professionals. Ability to analyze data and make data-driven decisions to modify treatment plans. Familiarity with relevant laws, regulations, and ethical guidelines governing behavior analysis services. Proficiency in using electronic data collection systems, scheduling software, and EHR systems. Strong organizational skills and attention to detail. Valid driver's license and ability to travel to different locations as necessary. Physical Requirements: Occasional Requirements (1-3 hours): Sitting, standing, walking, simple grasping, power grasping, pushing, pulling, reach above shoulder, reach waist level, reach below waist, reach below knee, bending, twisting, kneeling, squatting, driving personal vehicle. Rare Requirements (0-1 hour): Hand and wrist work, keyboarding, fine manipulation, climbing stairs, lifting/carrying 1-50lbs. The field of Applied Behavior Analysis may involve direct contact with individuals that may potentially exhibit aggressive and/or extremely challenging behaviors (i.e. spitting, hitting, kicking, throwing of objects, etc.). Note: This job description is not exhaustive and may be subject to change based on the needs of the organization.

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Company parties, • Competitive salary, • Dental insurance, • Flexible schedule, • Health insurance, • Traditional BCBA, • BCBA Trainer, • Competitive salary, • Technology stipend, • CEU's stipend, • Paid The Off and Paid Holidays, • Health Insurance , Dental, and Vision, • Opportunities for career advancement within the company, • Ability to earn monthly bonuses, • Develop, evaluate, and modify behavior programs/treatment plans and/or goals for a caseload of clients with various developmental disabilities, and/or severe behavior problems., • Conduct functional assessments and complete assessment and progress reports accordingly, • Analyze data and create graphs for visual analysis of data, • Design and deliver behavior intervention plan implementation, training, and other related in-service programs, including client- specific intervention training to staff and parents., • Ensure that all treatment methodologies are evidence based and reflect the most recent research findings., • Provide training/consultation/support for direct interventionists, program managers, paraprofessionals, and/or parents/guardians in principles and implementation techniques of applied behavior analysis, intervention plans, crisis management techniques, counseling intervention techniques, and management of assaultive behaviors., • Collaborate with families in the development of behavior support strategies., • Effectively manage caseload, prepare and submit all required documentation in a timely mannerQualifications, • Possession of Board-Certified Behavior Analyst (BCBA) certificate in good standing with the BACB., • Able to demonstrate the ability to directly supervise staff., • Minimum of 2+ years of experience in providing direct services to clients with various developmental disabilities, mental health diagnoses, and/or severe behavior problems in a homebased, center-based, educational, or social services setting preferably cross-age groups., • Experience in interpreting, designing and developing specific educationally necessary program plans for children with autism and related disorders..., • Experience in performance of functional behavior assessments, functional analysis assessments, development of behavioral plans and training and use of emergency behavioral interventions., • Experience in providing support/training to parents, staff, and other stakeholders., • Bilingual is a plus

Job Description Title IT Project Analyst I Job Classification R2-PA, Non-Exempt Department Name Instructional and Information Technology Services (IITS) Supervisor Chief Information Officer/Sr. Associate Dean for IT Work Arrangement Hybrid Eligible California University of Science and Medicine (CUSM) is seeking a detail-oriented IT Project Analyst I (Analyst) to join the Instructional and Information Technology Services (IITS) team. This role supports the planning, coordination, and delivery of technology projects across education, research, and operations. The Analyst assists with project planning, project timelines, infrastructure needs, and training for faculty, staff, and students to support the smooth adoption of new tools and systems. The ideal candidate brings project management experience, strong organizational and communication skills, and an eagerness to learn and grow with evolving technologies. Join us in shaping the future of technology-enhanced medical education and operations at CUSM! This position is available immediately and will remain open until it is filled. Priority consideration will be given to applicants who submit a resume, cover letter, and a statement of past and/or planned future contributions to advancing diversity and inclusive excellence by 5:00pm PDT on September 17, 2025, through the application link. The wage range is dependent on education, job-related knowledge, skills, and experience; the budgeted hourly wage range is $28.85 to $36.78. Applicants must be able to work on campus four days a week. Documents required • Resume, • Letter of Interest/Cover Letter Under the direct supervision of the Chief Information Officer, the IT Project Analyst I (Analyst) provides strategic and technical support for faculty, staff, and students in the planning, development, and implementation of IT projects, with a focus on integrating Artificial Intelligence (AI) solutions into CUSM systems and operations. The Analyst will manage training efforts, lead infrastructure development and planning, and oversee project management activities to ensure that CUSM remains at the forefront of technology-enhanced education and operations. This role requires continuous learning in AI technologies, collaboration across university departments, and the ability to identify opportunities for innovation that align with institutional goals. Essential Functions 40% Project Management • Meet with faculty and staff to identify opportunities to embed AI into their specific areas of teaching, research, administration, and operations., • Collaborate with IT development and technical teams to scope, design, and develop AI-related projects., • Apply knowledge from AI courses, certifications, and research to determine the most effective AI applications or systems to benefit CUSM., • Create project plans, timelines, and deliverables to ensure the successful implementation of AI initiatives., • Develop an in-depth understanding of CUSM’s hosted systems, applications, and infrastructure., • Analyze and recommend ways AI technologies can enhance system efficiency, security, and functionality., • Research and evaluate emerging AI technologies to determine their applicability to institutional needs., • Continuously engage/complete AI-related courses and pursue certifications to remain current in the field and bring new knowledge to CUSM projects., • Develop and deliver engaging training sessions (in person and online) for faculty, staff, and students on AI tools, systems, and related technology., • Utilize Microsoft Teams and other collaboration tools to conduct live and recorded training sessions., • Create training materials, documentation, and resources to support AI adoption and general IT literacy. Required Educational Qualifications Bachelor’s degree in computer science, information technology, or a related field, with a minimum of two (2) years of demonstrated experience in project management, training/presenting, group facilitation, and/or an equivalent combination of education and experience may be considered. Additionally, successful completion of project management courses (or a close equivalent) is required. Skills and Abilities • Proficiency in Microsoft Office Suite, Outlook, Teams, SharePoint, and emerging AI tools., • Strong analytical, active listening, and critical thinking skills to evaluate AI opportunities and develop recommendations., • Ability to manage projects from concept to completion., • Excellent communication skills, including the ability to present complex topics to non-technical audiences., • Ability to interact constructively with diverse personalities and cultures, exercising tact and professionalism., • Strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously., • Ability to interpret policies and procedures, maintain confidentiality, and exercise sound judgment., • Commitment to continuous learning in AI technologies and applications., • Skill in interpreting policy and procedures related to the position and keeping others informed., • Skill in organizing resources. Must effectively prioritize assignments to complete work in a timely and accurate manner under pressure of deadlines, and with frequent interruptions and competing priorities., • Ability to provide guidance and counsel to users in the use of existing systems., • Ability to work with vendors to configure systems to be consistent with institutional policies/procedures and State/Federal guidelines; communicate technical and complex information both orally and in writing; influence others toward a stated objective., • Ability to interact professionally with diverse groups., • Ability to develop and deliver presentations and demonstrate excellent oral and written communication skills to communicate and interact effectively with colleagues, faculty, and students., • Ability to work on multiple tasks simultaneously and within tight timelines., • Excellent communication skills, including written and verbal acuity., • Excellent customer service skills., • Stay current with developments in all aspects of technology, including, but not limited to, software development, systems, application support, and artificial intelligence. This includes attending conferences, workshops, online courses, reading publications, and/or participating in online communities., • Familiarity with the Health Insurance Portability and Accountability Act (HIPAA)., • Master’s degree in computer science, information technology, or a related field., • Project Management certification (e.g., PMI, Agile/Scrum). Items Used Standard office equipment, including computer, printer/copy machine, and telephone. Physical Requirements • Sit: Frequently, • Stand: Frequently, • Walk: Frequently, • Bend: Sometimes, • Squat: Sometimes, • Climb: N/A, • Read/Comprehend: Constantly, • Write: Constantly, • Perform Calculations: Frequently, • Communicate Orally: Constantly, • Is exposed to excessive noise: No, • Is around moving machinery: No, • Is exposed to marked changes in temperature and/or humidity: No, • Drives motorized equipment: No, • Works in confined quarters: No, • Dust: No The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Proof of full vaccination and one booster of SARS-CoV-2 (COVID-19) is a condition of employment or, if applicable, submit a request for Exception (based on Medical Exemption, Disability, and/or Religious Objection.) FLSA Status: Non-Exempt Job Description Preparation Date: August 28, 2025 Diversity and Equal Employment Opportunity Policy Statement California University of Science and Medicine (CUSM) supports the principles of equal opportunity, inclusion and diversity in employment and education. The University seeks to ensure that no person will encounter discrimination in employment or education on the basis of age, skin color, ability status, biological sex, gender identity, gender expression, national origin, immigration status, race, ethnicity, religion, sexual identity, or Veteran's status. This policy is applicable to both the employment practices and administration of programs and activities within the University. It is the policy of the University that no person shall be excluded from participation in, be denied the benefits of, or in any way be subject to discrimination in any program or activity at the University. Further, CUSM is committed to being an antiracist institution that continuously works to end oppression in all forms. Therefore, CUSM actively maintains institutional structures and learning opportunities to prevent bias or discrimination incidents and address them with individual and collective accountability should they occur.

Job Description Title IT Support Analyst I Job Classification R2-A1, Non-Exempt Department Name Instructional and Information Technology Services (IITS) Supervisor Executive Director of Computing and Application Development Work Arrangement On Campus California University of Science and Medicine (CUSM) is seeking a customer-focused IT Support Analyst I to provide front-line technical assistance to students, faculty, and staff. Reporting to the Executive Director of Computing and Application Development, this role is primarily responsible for delivering Tier I support across a wide range of campus technologies—including the student information system, learning management system, and university website. The IT Support Analyst I serves as one of the first points of contact for end users, helping troubleshoot issues, answer questions, and ensure a smooth and reliable technology experience. This position assists with resolving support tickets, escalating complex problems when necessary, maintaining clear documentation, updating system content, and helping users feel confident navigating the tools essential to teaching, learning, and campus operations. The ideal candidate is an excellent communicator with strong troubleshooting abilities and a genuine commitment to high-quality customer service. Join CUSM and play a key role in supporting the people who rely on our technology every day. This position is available immediately and will remain open until it is filled. Priority consideration will be given to applicants who submit a resume and cover letter by December 2, 2025, through the application link. The wage range is dependent on education, job-related knowledge, skills, and experience; the budgeted wage range is $24.04 to $26.44 per hour. Applicants must be able to work on campus four days a week. Documents required • Letter of Interest/Cover Letter Under the general direction of the Executive Director of Computing and Application Development, the IT Support Analyst I supports the planning, development, and implementation of information technology in the educational setting. Interacts with and supports all campus-based teams and departments in aligning system design with operational processes. Communicates effectively to convey technical information. Documents, tracks, and monitors issues. Develops procedures and solutions for systems. Trains staff on relevant application platforms and related components. Supports the Clinical Skills team with tier I support as needed for OSCEs. Essential Function 75% Application Support • Provide tier I support for essential educational systems such as the student information system (SIS), learning management system (LMS), etc., • Perform diagnosis and troubleshooting for educational systems issues, providing solutions within the area of responsibility, and/or through consulting with vendors., • Update the company website based on requests from the marketing and communications team. Work with the marketing and communications team to resolve Content Management System (CMS) issues. Implement changes to style sheets and/or functionality within the system., • Maintain website databases and perform updates based on information provided. Assist with implementations and creation of new databases., • Create and maintain documentation for hosted and on-premises IT infrastructure., • Apply knowledge of standard concepts, practices, and procedures for projects and systems being maintained and worked on., • Maintain up-to-date knowledge of current CUSM policies, procedures, and regulations., • Receive and sort IT assistance requests from employees through the ticket system. Collect detailed information to categorize requests appropriately, escalating to tier II support as needed., • Work directly with customers to provide services and help resolve computing services issues., • Communicate effectively with administration, faculty, staff, and students about project updates, ticket updates, and/or issue resolutions. Required Educational Qualifications Bachelor’s degree in computer science, information technology, or a related area, and a minimum of two (2) years or more of experience programming websites (HTML, CSS, JavaScript), creating/updating content, and overseeing data transfer implementations (knowledge of APIs); and/or an equivalent combination of education and experience may be considered. Skills and Abilities • Demonstrated skill in effectively using a computer and applications such as Microsoft Office (Outlook, Word, Excel, Access, and PowerPoint)., • Demonstrated knowledge of and experience in using various instructional or teaching applications and software., • Demonstrated experience working in web or cloud-based business environments., • Demonstrated skill in interpreting policy and procedures related to the position and keeping others informed., • Exceptional troubleshooting skills by using effective, investigative methods and by using help desk troubleshooting tools., • Strong analytical skills, active listening, and critical thinking skills to conduct analysis and develop recommendations., • Desire and aptitude to learn information technology support functions and processes., • Ability to maintain confidentiality; ability to recognize sensitive information and handle information with care and tact., • Strong organizational skills and attention to detail to prioritize work assignments, employ political acumen, and integrate information to determine an appropriate course of action., • Ability to guide processes to closure., • Ability to work on multiple tasks simultaneously and within tight timelines., • Excellent communication skills, including written and verbal acuity., • Master’s degree in computer science, information technology, or related field., • Experience in higher education, medical school, or university environment. Items Used Standard office equipment, including computer, printer/copy machine, and telephone. Physical Requirements • Sit: Constantly, • Stand: Frequently, • Walk: Frequently, • Bend: N/A, • Squat: N/A, • Climb: N/A, • Crawl: N/A, • Read/Comprehend: Constantly, • Write: Constantly, • Perform Calculations: Occasionally, • Communicate Orally: Constantly, • Is exposed to excessive noise: No, • Is around moving machinery: No, • Is exposed to marked changes in temperature and/or humidity: No, • Drives motorized equipment: No, • Works in confined quarters: No, • Dust: No The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Proof of full vaccination and one booster of SARS-CoV-2 (COVID-19) is a condition of employment or, if applicable, submit a request for Exception (based on Medical Exemption, Disability, and/or Religious Objection). FLSA Status: Non-Exempt Job Description Preparation Date: September 2025 Diversity and Equal Employment Opportunity Policy Statement California University of Science and Medicine (CUSM) supports the principles of equal opportunity, inclusion and diversity in employment and education. The University seeks to ensure that no person will encounter discrimination in employment or education on the basis of age, skin color, ability status, biological sex, gender identity, gender expression, national origin, immigration status, race, ethnicity, religion, sexual identity, or Veteran's status. This policy is applicable to both the employment practices and administration of programs and activities within the University. It is the policy of the University that no person shall be excluded from participation in, be denied the benefits of, or in any way be subject to discrimination in any program or activity at the University. Further, CUSM is committed to being an antiracist institution that continuously works to end oppression in all forms. Therefore, CUSM actively maintains institutional structures and learning opportunities to prevent bias or discrimination incidents and address them with individual and collective accountability should they occur.