Operations Manager
19 days ago
New York
Job DescriptionLead contact for Building Management Responsible for building maintenance & repairs Operating Permits Responsible for applications/renewals incl. Department of Health FDNY Flameproofing certificate Liquor license Signage permit Micros Responsible for Micros hardware repair/replacement Responsible for Micros support re: technical issues Lease Equipment Ice Machine - service & repairs Xerox Copier - maintenance & ordering of supplies Human Resources Manage all Onboarding documentation for new employees/trails (via Harri) Participate in all HR processes for FOH/BOH in tandem with Ownership Performance Management: Facilitate & Documentation Compliance Termination Proceedings Termination Documentation (General Release, End of Employment Notice) Commuter Benefits Health Insurance Onboarding & Termination Incident Reporting Management Sick & Safe Leave Management Workers Compensation Reporting & Claims Recruitment - Lead contact for Elenys Employment Agency Schedule & lead interviews (porters, polisher) Participate in daily porter management & restaurant cleanliness Scheduling Create FOH templates / publish Daily review of schedule w/ reservations Scheduling daily cuts & communication Leave requests approval Leave request coverage Payroll Administration EON reporting reconciliation with daily deposits (cash & tips collected) Bar bank reconciliation Time & Attendance Daily Review & Adjustments Daily Tips by Employee Reporting Weekly Tip Sheet Reporting Full Hourly Summary (80/20) Payroll weekly notes summary Pay Check Weekly Distribution & Acknowledgement STRIPE monthly transaction summary Financial Support the oversight of controllable spending in tandem with Ownership Support the monitoring of the A/P in tandem with Ownership Support the monthly P&L reviews in tandem with Ownership Budget development in tandem with Ownership IT Responsible for IT system & maintenance with IT provider Guest Inquiries Reservations support (answering phones, checking emails) Provide copy of guest check/receipts as requested Handle incoming guest inquiries Restaurant Supplies Responsible for ordering & inventory management incl. Vendor Management Trash, Oil, Grease Trap, Chief Fire, EcoLab, Linens