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  • Quality Process Owner
    Quality Process Owner
    hace 3 horas
    Jornada completa
    Inwood

    We’re looking for motivated, engaged people to help make everyone’s journeys better. Job Summary The Local Quality Process Owner is responsible for overseeing and sustaining quality initiatives at the unit level, ensuring alignment with global and regional standards while tailoring practices to local operational needs. Reporting directly to the General Manager, this role plays a key part in embedding a culture of quality across all functional streams. The position also ensures that customer requirements are consistently met through proactive monitoring, training, and collaboration. The Local Quality Process Owner leads local quality projects, supports continuous improvement efforts, and fosters cross-functional engagement to enhance overall performance and customer satisfaction. Annual Salary Range: 105-120k Location: 30 Inip Dr, Inwood NY 11096 Benefits: • 401(k), • Dental insurance, • Disability insurance, • Health insurance, • Paid time off, • Vision insurance, • Daily meals, • Parking Main Duties and Responsibilities Quality Management and Adherence: • Oversee that all agreed customer requirements are consistently met within the local operations., • Coordinate efforts to uphold internal quality standards and specifications., • Define and establish local quality standards and processes to address specific unit needs., • Implement and maintain local Quality Management System (QMS) aligned with global standards., • Support execution of the Quality Roadmap milestones and strategic initiatives. Performance Monitoring and Reporting: • Implement mechanisms to monitor quality performance, identify trends, and report deviations or risks to relevant stakeholders., • Analyze quality metrics to drive data-informed decisions and corrective actions., • Drive local governance and auditing activities to ensure compliance and identify areas for enhancement. Continuous Improvement and Problem Solving: • Lead local quality projects aimed at improving product and service delivery., • Support root cause analysis of quality issues and lead the implementation of preventive and corrective actions., • Identify and facilitate opportunities for continuous improvement within local operational processes. Cross-Functional Collaboration and Support: • Collaborate across departments to ensure seamless integration of quality practices within daily operations., • Act as a liaison between the unit and regional/global quality teams to support alignment and consistency., • Lead the investigation of customer complaints and trends, delivering timely and precise reports to commercial and customer service teams. Quality Culture and Capability Building: • Promote and instill a culture of quality awareness across all levels of the unit., • Develop and deliver quality training to operations teams to support understanding and execution of standards., • Lead local quality awareness campaigns and initiatives to engage staff and reinforce best practices. Education • Minimum of bachelor’s degree in related field or equivalent field experience; advanced degree in related field desirable. Master’s degree preferred. Work Experience • Must have a minimum of 2 years of professional experience in quality management, with demonstrated career growth., • Experience in implementing and maintaining quality systems, standards, and audits, • Preference for experience in airline catering and/or multi-site manufacturing environment., • A proven track record of successful results. Technical Skills • Strong computer literacy and good knowledge of Microsoft Office including Word, Excel, PowerPoint., • Proficiency in quality assurance tools and methodologies., • Excellent interpersonal, influencing, verbal and written communication skills required., • Exemplary English writing skills, with reading and writing proficiency in multiple languages., • Proven teamwork experience in a fast-paced environment., • Passionate and self-motivated., • Detail orientated, flexible and responsive., • Ability to handle multiple tasks and meet tight deadlines. Core Competencies Required • In addition to the previously outlined qualifications:, • Strong understanding of ISO 9001 requirements, including risk-based thinking, process approach, and continual improvement., • Exceptional communication and influencing skills, with the ability to engage and align stakeholders at all levels of the organization., • Strong analytical and problem-solving capabilities, coupled with a results-oriented mindset and a commitment to continuous improvement across various security domains., • Visionary thinking and a passion for pushing the boundaries of what's possible in quality strategy and execution, with a focus on developing innovative solutions., • Strategic Thinking and Execution-ability to translate global strategy into local actions plans., • Stakeholder Engagement – Skilled in aligning priorities across regional and senior stakeholders., • Data & Systems Proficiency – Familiarity with FACs, OTP, and AI tools for quality management., • Customer-Centric Mindset – Experience with VoC programs and customer satisfaction initiatives., • Change Management & Communication – Proven ability to lead transformation and foster quality culture., • Innovation & Technology Awareness – Ability to assess and integrate emerging technologies into processes. gategroup Competencies Required to be Successful in the Job: • Thinking – Information Search and analysis & problem resolution skills, • Engaging – Understanding others, Team Leadership and Developing People, • Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively, • Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus Demonstrated Values to be Successful in the Position Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone: • We treat each other with respect and we act with *integrity*, • We communicate and keep each other informed, • We put our heads together to problem solve and deliver *excellence* as a team, • We have *passion* for our work and we pay attention to the little details, • We foster an environment of *accountability*, take responsibility for our actions and learn from our mistakes, • We do what we say we will do, when we say we are going to do it, • We care about our coworkers, always taking an opportunity to make someone’s day better The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. We anticipate that this job will close on: 08/17/2026 *For California Residents, please click here to view our California privacy notice.* If you want to be part of a team that helps make travel and culinary memories, join us!

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  • Sales Representative
    Sales Representative
    hace 2 meses
    $15–$17 por hora
    Jornada completa
    Jamaica, Queens

    Core Responsibilities • Actively engage with customers to promote and sell Metro by T-Mobile smartphones, rate plans, and accessories., • Provide exceptional customer service, assisting with account troubleshooting, processing bill payments, and addressing general inquiries with empathy and professionalism., • Execute daily store operations, including opening and closing procedures, meticulous inventory control, and accurate cash drawer balancing., • Contribute to local grassroots marketing efforts, participate in community events, and implement personal action plans to achieve and exceed sales targets., • Maintain up-to-date knowledge of all products and services, ensuring compliance with sales practices and demonstrating them effectively to customers. Key Requirements • Availability: Ability to work a flexible retail schedule, including evenings, weekends, and holidays., • Physical Demands: Capability to stand or walk for extended periods, bend, and lift up to 40 lbs. without assistance., • Language Skills: Bilingual proficiency (e.g., English and Spanish) is highly preferred and may be compensated at a premium. Benefits & Perks Benefits may vary based on store type (corporate or authorized retailer) but generally include: • Financial Incentives: Uncapped commission structures to maximize earning potential., • Perks: Paid training, employee discounts on devices and plans, and health insurance options., • Growth: Opportunities for professional development and advancement, including pathways to management roles.

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  • Cook
    Cook
    hace 17 horas
    $24.88 por hora
    Jornada completa
    Inwood

    We’re looking for motivated, engaged people to help make everyone’s journeys better. Job Summary: A Head Cook is responsible for preparing and cooking various food items according to recipes and monitors cooks production acting as a lead Main Duties and Responsibilities: • Assembles equipment according to airline specifications following procedures and assembly diagrams., • Packages and prepares alcoholic beverages for airline flights., • Keeps production areas in compliance with sanitation standards and customer requirements, • Documents inventory in compliance with requirements, • Follows directions., • Works as a member of a team., • Supports Hot Food leadership in monitoring team's production quality and efficiencies, • Additional duties may be assigned as deemed necessary by management Qualifications Education: • Culinary degree and/or cook certification is preferred Work Experience: • At least 2 years of experience cooking in a high volume institutional catering environment is preferred, • Experience with maintaining temperature logs for all food items prepared., • Recipe conversion experience required to accommodate the kitchen’s daily production needs. Technical Skills: (Certification, Licenses and Registration) • Not applicable Language / Communication Skills: • Read, write, and follow food specifications and menu guidelines, • Communicate effectively with supervisors and co-workers Requirements of the Job: • Handle various food products such as seafood, beef, pork, poultry, fruits, and vegetables., • Handle knives and kitchen tools properly., • Work assigned schedule which may vary and could include weekends and holidays, • Work overtime when required, • Arrive to work on-time, • Completes paperwork and related administrative duties, • Complies with company policies Work Environment • Handles pork, poultry, meat and fish products, • Will be exposed to extreme temperature changes and noise., • Must be able to lift, push, pull, and move product, equipment and supplies up to fifty (50) pounds frequently during shift., • Regularly stands, bends, lifts, and moves intermittently during shifts of 8+ hours. Benefits of Joining the Gate Gourmet Team: • Free on-site cafeteria with hot and healthy meals, • Free parking, • Free uniforms and uniform laundering, • Weekly pay with option to use paycard, • Employee referral bonuses, • Company sponsored $10k Life Insurance (basic and supplemental available as well), • Vacation and sick benefits after 1 year, • Holiday pay after 1 year, • Recognition program including company merchandise, • Optional employee paid benefits include:, • Medical coverage, Dental, Vision, Flexible Spending Account, short and long term disability, • 401k with up to 3% company match for most locations and employees, • Membership in the American Airlines Credit Union, • Employee Assistance Program, • Discounts with T-Mobile, • Discount program with wide variety of vendors *Union language:* Please keep in mind: Our workforce needs to remain flexible in your shifts and days off, as your schedule may fluctuate during peak seasons to meet production needs, requirements of the industry or to accommodate a shift bid in accordance with the Union contract. Dues and Initiation Fees are taken the first Thursday of the month, after the required probation period. Demonstrated Values to be Successful in the Position Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone: • We treat each other with respect and we act with *integrity*, • We communicate and keep each other informed, • We put our heads together to problem solve and deliver *excellence* as a team, • We have *passion* for our work and we pay attention to the little details, • We foster an environment of *accountability*, take responsibility for our actions and learn from our mistakes, • We do what we say we will do, when we say we are going to do it, • We care about our coworkers, always taking an opportunity to make someone’s day better The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. *For further information regarding Equal Employment Opportunity Benefits: • 401(k), • Dental insurance, • Health insurance, • Vision insurance Work Location: In person

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  • CDL A or B Driver
    CDL A or B Driver
    hace 17 horas
    $27.88 por hora
    Jornada completa
    Inwood

    We’re looking for motivated, engaged people to help make everyone’s journeys better. You Are Cordially Invited to Our Gate Gourmet JFK Open House! Open House Details Dates: Monday through Thursday Time: 9:00 AM – 3:30 PM Location: Gate Gourmet (30 Inip Dr. Inwood, NY 11096) Job Summary: A CSR is responsible for loading galley equipment onto a truck, driving the truck to various types of aircrafts, and unloading the equipment. Usually should drive on public roads, outside of airport and terminal. Main Duties and Responsibilities: • Loads equipment on to the truck, • Drives the truck to the aircraft, • Loads galleys according to customer guidelines, • Unloads dirty equipment, and places dirty equipment and trash in designated area, • All activities must be accomplished according to customer guidelines and while adhering to safety and sanitation regulations, • Interact with the airline representatives at the aircraft, • Follow directions, • Work as a member of a team, • Additional duties may be assigned as deemed necessary by management Qualifications Technical Skills: (Certification, Licenses and Registration) • Current U.S. driver's license, • Clean driving records, • Must be at least 21 years old, • Some locations may require a Customs Seal from local airport authority Language / Communication Skills: • Must be able to read and write to complete required forms, • Communicate effectively with supervisors and co-workers Requirements of the Job: • Work assigned schedule which may vary and could include weekends and holidays, • Works overtime when required, • Arrives to work on-time, • Must comply with company policies, • Completes paperwork and related administrative duties Work Environment • Will be exposed to extreme temperature changes and noise, • Majority of duties performed outside in all weather conditions, • Must be able to lift, push, pull, and move product, equipment and supplies up to fifty (50) pounds frequently during shift, • Regularly stands, bends, lifts, and moves intermittently during shifts of 8+ hours, • Must be able to work at heights up to 25 feet or more depending upon aircraft Demonstrated Values to be Successful in the PositionEmployees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone: • We treat each other with respect and we act with integrity, • We communicate and keep each other informed, • We put our heads together to problem solve and deliver excellence as a team, • We have passion for our work and we pay attention to the little details, • We foster an environment of accountability , take responsibility for our actions and learn from our mistakes, • We do what we say we will do, when we say we are going to do it, • We care about our coworkers, always taking an opportunity to make someone’s day better Benefits of Joining the Gate Gourmet Team: • Free on-site cafeteria with hot and healthy meals, • Free parking, • Free uniforms and uniform laundering, • Weekly pay with option to use paycard, • Employee referral bonuses, • Company sponsored $10k Life Insurance (basic and supplemental available as well), • Vacation and sick benefits after 1 year, • Holiday pay after 1 year, • Recognition program including company merchandise, • Optional employee paid benefits include:, • Medical coverage, Dental, Vision, Flexible Spending Account, short and long term disability, • 401k with up to 3% company match for most locations and employees, • Membership in the American Airlines Credit Union, • Employee Assistance Program, • Discounts with T-Mobile, • Discount program with wide variety of vendors Union language: Please keep in mind: Our workforce needs to remain flexible in your shifts and days off, as your schedule may fluctuate during peak seasons to meet production needs, requirements of the industry or to accommodate a shift bid in accordance with the Union contract. Dues and Initiation Fees are taken the first Thursday of the month, after the required probation period. The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdfLocation: 30 Inip Dr, Inwood, NY 11096, USA Job Type: Full-time Benefits: • 401(k) matching, • Dental insurance, • Employee discount, • Health insurance, • Life insurance, • Paid orientation, • Paid time off, • Vision insurance Application Question(s): • Due to the nature of airport operations, schedules for this positions are given on a weekly basis - are you able to work open time?, • Are you able to work weekends (SAT & SUN) and Holidays? License/Certification: • CDL A or B (Preferred) Shift availability: • Day Shift (Required), • Night Shift (Required), • Overnight Shift (Required) Work Location: In person

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