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At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. Today, LangChain, LangGraph, LangSmith, and Agent Builder are used by teams shipping real AI products across startups and large enterprises. Millions of developers trust LangChain to power AI teams at companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. The Deployed Engineering team works directly with companies building and running AI agents in production, helping turn ideas and prototypes into systems teams can rely on. This is a hands-on, highly technical team that partners closely with customer engineers across the full lifecycle, from pre-sales evaluations to post-deployment advisory work. The focus is on achieving the technical win, co-designing agent architectures, and helping customers operate agents reliably at scale using the LangChain suite. Deployed Engineers sit at the intersection of engineering, product, and go-to-market, shaping how LangChain is adopted in the field and feeding real-world insights back into the platform. The Deployed Engineer…You’ll work on some of the hardest problems in applied AI — not demos, not research, but systems that real teams depend on in production. The feedback loop is fast, the impact is visible, and the work you do directly shapes how AI agents are built in the real world. * Co-architect and co-build production AI agents with customer engineering teams * Own the technical win in pre-sales by designing POCs, answering deep technical questions, and guiding evaluations * Help customers deploy and operate agent-based applications such as conversational agents, research agents, and multi-step workflows * Advise customers post-sale on architecture, best practices, and roadmap-level decisions * Run technical demos, trainings, and workshops for developer audiences * Surface field feedback and contribute reusable patterns, cookbooks, and example code that scale across customers * Occasionally contribute code upstream when it meaningfully improves customer outcomes * 3+ years in a relevant technical role (software engineering, customer engineering, solutions engineering, founding/product engineering), ideally in a startup or scale-up * Strong Python, JavaScript and systems fundamentals * Have designed agent-based or LLM-powered applications beyond simple API calls, including multi-step workflows, orchestration, and failure handling * Are comfortable working directly with customers during POCs, architecture reviews, and technical evaluations * Can explain technical tradeoffs clearly and build trust with developer audiences * Take responsibility for outcomes, not just recommendations * Have a bias toward action and enjoy figuring things out as you go * Are excited about operating AI agents in production, not just building demos * You’ve deployed AI agents in production, especially using LangChain, LangGraph, or similar frameworks * Worked with LLM evaluation, observability, or guardrails * Have experience with cloud environments (AWS, GCP, Azure), containers, and basic Kubernetes concepts * Have shipped and operated production software and are comfortable owning systems under real-world constraints We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Benefits include things like medical, dental, and vision coverage, flexible vacation, a 401(k) plan, and life insurance. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. Annual OTE range: $150,000–$250,000 USD

At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. Today, LangChain, LangGraph, LangSmith, and Agent Builder are used by teams shipping real AI products across startups and large enterprises. Millions of developers trust LangChain to power AI teams at companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. LangChain is looking for a Flagship Events & Experiences Lead to own and scale our flagship user conference, Interrupt, and define how we bring the LangChain brand to life through world-class experiences. This is a highly strategic and operational leadership role responsible for building a repeatable, scalable events engine—starting with Interrupt and extending into future global experiences. You will ensure every event not only delivers an exceptional attendee experience, but also drives measurable business outcomes across pipeline, community growth, and brand affinity. You’ll sit at the center of Marketing, Sales, Developer Relations, Product, and Executive Leadership, acting as the connective tissue that brings our ecosystem together in real life. We’re looking for someone who can operate at both 30,000 feet and ground level—setting vision, building systems, and executing flawlessly. Own and Scale Interrupt (Flagship User Conference) Lead the end-to-end strategy and execution of Interrupt, from vision and positioning to on-site experience and post-event impact. Establish Interrupt as the defining event for builders and leaders in AI agents. Build a Scalable Event Engine Design and implement repeatable systems, playbooks, and vendor frameworks that allow Interrupt and future events to scale globally without adding operational complexity. Deliver Operational Excellence Own execution across all milestones—timeline, vendors, production, content, and on-site experience—ensuring events are delivered on time, on budget, and at the highest quality bar. Drive Measurable Business Impact Define success metrics across pipeline, engagement, and community growth. Build reporting frameworks that connect event performance directly to business outcomes and inform future strategy. Lead Cross-Functional Alignment Partner closely with Marketing, Sales, DevRel, Product, and Executive teams to align on goals, audience, content, and follow-up strategy. Act as the central driver that removes bottlenecks and accelerates execution. Own Budget & Vendor Strategy Manage large-scale event budgets with full accountability. Optimize vendor relationships, negotiate effectively, and ensure efficient allocation of spend with zero overruns. Enable Regional & Field Teams Develop standardized tools, templates, and playbooks that empower regional teams to execute high-quality events aligned with the Interrupt brand and experience. Build Stakeholder Trust Operate with a high level of transparency and reliability. Provide clear communication, proactive updates, and consistent delivery that builds confidence across leadership. * 6+ years of experience in event marketing, experiential marketing, or large-scale conference production * Proven experience owning and scaling flagship events or user conferences (1,000+ attendees) * Strong track record of delivering events tied to pipeline, revenue, or community growth * Deep expertise in event operations, vendor management, and production * Experience building repeatable systems and scalable playbooks * Exceptional cross-functional leadership and stakeholder management skills * Highly organized with the ability to manage complex, multi-workstream programs * Data-driven mindset with experience in event reporting and ROI measurement * Comfortable operating in fast-paced, high-growth environments * Experience in developing and leading developer-focused events, AI, or technical audiences * Background in B2B SaaS or infrastructure companies * Familiarity with ABM and field marketing integration * Experience working with global events across North America and EMEA Interrupt is more than an event—it’s where the LangChain ecosystem comes together to build, learn, and shape the future of AI agents. This role is critical to turning that vision into a scalable, repeatable growth engine for the business. We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Benefits include things like medical, dental, and vision coverage, flexible vacation, a 401(k) plan, and life insurance. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. Compensation: $210,000-250,000

About the Job: LaunchDarkly is looking for a Full Stack Engineer to help build and expand Vega, our AI-powered platform that surfaces insights and automates actions across LaunchDarkly products. This is a greenfield opportunity: you'll help evolve Vega from an Observability-focused assistant into a cross-product platform that serves Feature Management customers and powers a new, usage-based SKU. You'll build the surfaces, APIs, and agent infrastructure that make Vega and the whole Observability platform broadly valuable—enabling capabilities like AI-driven dashboard creation, flag cleanup automation, and sandboxed agent execution. You'll work across the full stack (React/TypeScript UI, Go services, data pipelines) and collaborate closely with product, design, and other engineering teams to shape how AI capabilities land across LaunchDarkly. Additionally, you’ll work on other Enterprise-grade capabilities for the Observability platform to help drive customer activation and success. What You'll Work On: • Expand Vega beyond Observability into Feature Management, including the flag cleanup agent as a cross-product capability, • Support enterprise capabilities for the Observability platforms: building data import and export pipelines to connect O11y to other platforms and enabling new customer workflows., • Build a platform that other teams can contribute to—defining contribution patterns, shared infrastructure, and safe, sandboxed AI agent execution, • Enable dashboard creation via natural language prompts, using existing Vega infrastructure as a foundation, • Consolidate Vega usage into fewer, higher-value surfaces, enabling faster iteration and justifying a usage-based monetization model, • Run experiments to expose Vega to mainstream FM customers across core workflows, measuring adoption and informing monetization, • Partner with product and design to ensure Vega capabilities are intuitive, well-integrated, and impactful for end users, • Contribute to architecture decisions, code reviews, and engineering standards across the Observability and Vega teams Responsibilities: • Design, build, and ship full-stack features across the Vega platform (UI, APIs, backend services, and agent infrastructure), • Own features end-to-end: from prototype and API design through production rollout and iteration, • Collaborate cross-functionally with product managers, designers, and engineers across Observability and Feature Management, • Participate in architecture discussions and technical design reviews, contributing to sound trade-off decisions, • Write well-tested, maintainable code and promote best practices for quality, observability, and reliability, • Mentor teammates and contribute to a collaborative, high-trust engineering culture, • Participate in on-call rotations and take ownership of production reliability for your features About You: • 3+ years of professional software engineering experience, with a track record of shipping production-quality full-stack features, • Proficiency across the full stack—comfortable in TypeScript/React on the frontend and Go (or similar) on the backend, • Experience building or integrating LLM-powered features, agents, or AI-driven workflows, • Strong product instincts: you care about user experience and can translate ambiguous requirements into clean, well-scoped solutions, • Collaborative and communicative—you work well across teams and functions, and you're comfortable navigating ambiguity, • Familiarity with LaunchDarkly, feature flagging, or observability tooling is a plus, • Experience with usage-based product surfaces, experimentation platforms, or developer tooling is a plus Pay: Target pay ranges based on Geographic Zones* for Level 2: • Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $136,500 - $187,660**, • Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $122,800 - $168,850**, • Zone 3: All other US locations - $116,000 - $159,500 * LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: • Improving the velocity and stability of software releases, without the fear of end customer outages, • Delivering targeted experiences by easily personalizing features to customer cohorts, • Maximizing the business impact of every feature through the ability to experiment and optimize, • Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types, • Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at ___. Do you need a disability accommodation? Fill out this ___ and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @___ email addresses. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit ___ directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to ___.

ABOUT THE COMPANY Acumen, LLC. is one of the nation's leading fiscal agents offering a portfolio of innovative financial management services backed by superior customer service. Our passion is to help people lead independent lives through exceptional participant-directed programs. Acumen is a great place to work. Our employees make a positive difference in our client’s lives by what they do. Among many benefits to working here, we offer medical, dental and vision coverage, generous paid time off, and incentive bonuses to those who qualify. OVERVIEW AND ESSENTIAL JOB FUNCTIONS The Associate Director empowers Acumen to achieve its mission of facilitating freedom, choice and opportunity through innovative fiscal agent solutions. Individuals in this role are charged with assisting the Executive Director in representing Acumen to all stakeholders within Texas. Time is spent at every level, including working with state partners, local program staff, and most importantly our clients. This position may be assigned direct reports with related supervisory responsibilities. The professionalism, work ethic and standards displayed in this position will have a dramatic effect on the reputation and continued success of the company. • Supervise a staff, which involves direct and indirect responsibilities such as interviewing, selecting, training, motivating, providing performance evaluations, overseeing wage and salary administration, and developing goals as well as procedures to ensure achievement of goals., • Understand and stay up to date on the program rules, regulations and implementation needs while being able to effectively communicate and explain said rules to external and internal stakeholders., • Support clients (employers and employees) during their enrollment process; process related paperwork and manage electronic communication, which requires accurate data entry into several databases and meeting deadlines., • Provide timely and accurate day-to-day support to clients; receive, research and resolve all client inquiries., • Assist Accounts Receivable team in researching billing issues and claims., • Ensure compliance with all state and federal guidelines including the management of all escalated issues with client families and states., • Manage Electronic Visit Verification implementation and maintenance including member adoption campaigns and data and aggregation accuracy., • Coordinate with other FMS contractors and the program training contractor on member referrals, transfers, training needs and customer service responses., • Analyze trends and resolve customer inquiries pertaining to specific program or contract regulations/guidelines., • Organize, structure, and schedule one on one or group training sessions to meet the needs of the customer., • Represent Acumen publicly at events such as conferences, trade shows, forums, stakeholder groups, pre-bidders, etc., which may require public speaking in order to actively market products to the general public., • Report back from public events on Acumen's brand acceptance and reputation, and customer satisfaction., • Report program statistics and information to key stakeholders through survey results and regular reporting as necessary., • Work well independently with limited supervision., • Work a flexible work schedule, including but not limited to weekends, week nights and holidays., • Perform other work related activities as assigned., • ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act accordingly., • Health benefits, • Life Insurance, • 401k with matching, • Paid vacation, • Paid holidays - 16, • Sick time, • Pet insurance, • Health savings account

Wilson Insurance Services is seeking a Personal Lines Customer Service Specialist for a full-time position. A personal lines customer service agent is responsible for the following:. Service of Personal Lines Accounts (personal insurance for clients such as, but not limited to, personal automobile,

Description Sprout Social is seeking an experienced and visionary Principal Product Manager - AI to drive the strategy, execution, and launch of key artificial intelligence features within our product suite. This role will be an individual contributor and a senior leader responsible for transforming how AI is leveraged across the Sprout portfolio to deliver exceptional customer value and competitive advantage. The Principal PM will work with a high degree of autonomy, serving as the deep domain expert for their focus area, driving experimentation, and fostering a culture of rapid iteration. This role is critical in translating the overall AI vision into concrete, market-leading AI platform that enables organizations to work smarter and maximize the business impact of social media. Why join Sprout’s Product team? Sprout empowers businesses worldwide to harness the immense power and opportunity of social media in today’s digital-first world. Processing over one billion social messages daily, our platform serves up essential insights and actionable information to over 30,000 brands, informing strategic decisions that drive business growth and innovation, and fostering deeper, authentic connections to their end customers. Our full suite of social media management solutions includes comprehensive publishing and engagement functionality, customer care solutions, influencer marketing, connected workflows, and business intelligence. ___ throughout our products, enabling organizations to work smarter, unleash their creativity, and maximize the business impact of social media–that’s where you come in! This is an exciting opportunity for a leader on the cutting edge of AI to drive transformative change and unlock new possibilities across our expanding product ecosystem. Our Product team operates at the intersection of strategy, innovation, customer value, and go-to-market collaboration. We are focused on delivering unified, data-driven solutions across our multi-product portfolio. As part of the broader R&D organization, our team collaborates closely with Engineering, Product Design, and Go-to-Market (GTM) teams to create impactful experiences for customers while driving measurable business outcomes. This cross-functional partnership ensures that our products not only meet technical excellence but are also positioned effectively in the market, aligning with customer needs and business growth objectives. You will not only will you set the vision for our AI platform (working with the VP of product for AI), but you’ll play a pivotal role in the evolution of our overall product management practices and shaping a best-in-class product organization with a culture of operational excellence. Join other empathetic and visionary leaders on our Product Leadership team who help each other grow and learn while we guide and inspire our teams to deliver world-class products. What you’ll do • Define and evangelize a high-impact roadmap that translates complex AI capabilities into intuitive product features, ensuring our AI vision directly solves core customer pain points and drives platform value., • Lead high-stakes, platform-wide AI initiatives by identifying integration points across the Sprout suite, enabling customers to achieve sophisticated outcomes with minimal effort through seamless AI assistance., • Partner deeply with Engineering to develop our agent ecosystem and platform foundations, fostering an environment of rapid experimentation and iterative development., • Serve as the primary subject matter expert for AI agents within the product org, maintaining a constant feedback loop with customers., • Act as the connective tissue between GTM, Design, and Engineering to ensure AI features are not only technically sound but also commercially viable and intuitively designed., • Elevate the product organization’s collective AI literacy by mentoring peer PMs, sharing best practices, and helping shape the internal standards for building and shipping intelligent products., • Stay at the forefront of AI/ML trends to accelerate deployment cycles and advise leadership on the strategic adoption of emerging technologies., • Drive the execution of "best-in-class" product delivery, balancing the urgency of immediate customer needs with the long-term scalability and innovation of our AI core. What you’ll bring We’re looking for an entrepreneurial and visionary product manager to help our company invest in the right AI capabilities to usher in the AI revolution. If you can inspire and align product teams to innovate and solve hard problems, and push them to learn from and teach each other, we'd love to talk with you! • 10+ years of PM experience in platform or AI roles in a B2B product-driven SaaS environment., • Proven success leading initiatives in a multi-product portfolio company., • Experience collaborating closely with product, design, engineering, and GTM leaders to deliver cohesive solutions. How you’ll grow Within 1 month, you’ll plant your roots, including: • Completing Sprout Social’s new hire training & onboarding program alongside other new Sprout team members. You’ll gain a broader understanding of our products and how your role fits into the organization., • Learning the current state of AI and machine learning at Sprout, along with future product and technical roadmaps., • Diving into our products to learn about what makes our software unique and why customers love our products., • Beginning to understand the capabilities and limitations of our AI and data platforms, • Establishing relationships with other product, engineering, design and revenue leaders and identifying areas of opportunity., • Get hands-on with Sprout’s products, experiencing them from the customer’s perspective. Within 3 months, you’ll start hitting your stride by: • Partnering with senior AI leadership to define key success metrics for your role and teams and how you will measure against them., • Participate in architectural discussions and decisions, asking the right questions to guide your team to successful outcomes., • Participating in planning and roadmap processes and helping to shape the product roadmap for long-term success. Within 6 months, you’ll be making a clear impact through: • Owning AI platform roadmap and delivering measurable results on key strategic initiatives., • Identify key opportunities to improve cross-team collaboration and alignment., • Evangelizing our AI product vision with internal and external stakeholders., • Stepping up as a leader to share best practices across the Product organization and help others grow from your experiences., • Becoming an expert in our approach to AI and to confidently speak to ever-changing trends, new product features and platform enhancements to internal and external stakeholders Within 12 months, you’ll make this role your own by: • Consistently meeting and exceeding established performance targets., • Obtaining (solicited and unsolicited) and acting upon peer, customer, and leadership feedback., • Continue to evolve Sprout’s product culture, shaping the next generation of product leaders., • Being recognized as a subject matter expert and leader in artificial intelligence at Sprout., • Surprise us! Use your unique ideas and abilities to change AI and our analytical capabilities in Sprout in beneficial ways that we haven’t even considered yet! Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager. Our Benefits Program We’re proud to regularly be recognized for our team, product, and culture. We invest in our team with a comprehensive, competitive benefits program: • Comprehensive Health & Wellness: Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents., • Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources., • Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match)., • Financial Security: 100% employer-paid Life and Disability insurance for your peace of mind., • Flexible Paid Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year., • Paid Parental Leave: Up to 16 weeks of paid leave for new parents to support you in expanding your family., • Annual Lifestyle Stipend: A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being., • Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet., • Giving Back: 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations., • Additional Financial Perks: Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through Your Money Line. *This list is for informational purposes only. Benefit offerings are discretionary and subject to change and do not constitute a contract or guarantee of benefits. Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter. Individual base pay is based on various factors, including whether you’re located in Zone 1 or Zone 2, as well as relevant experience and skills. In the United States, we have two geographic pay zones. For this role, the expected base pay ranges for new hires are: • Zone 1 (New York, California, Washington): $232,300 - $319,440 USD annually, • Zone 2 (All other US states): $211,200- $290,400 USD annually The listed ranges represent earning potential in this position. These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed. Base pay is only one element of an employee's total compensation at Sprout. Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout’s equity plan. Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit). Employees are able to enroll in Sprout’s company’s 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution. Sprout offers “Flexible Paid Time Off” and ten paid holidays. We have outlined the various components to an employee’s full compensation package ___ to help you to understand our total rewards package. Sprout Social is proud to be an Equal Opportunity Employer. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Because Sprout Social is a federal contractor, we affirmatively recruit individuals with a disability and protected veterans. Learn more about our commitment to diversity, equity and inclusion in our latest ___. If you require a reasonable accommodation for any part of the interview process or to submit your application, please email us at . Include the nature of your request and your preferred contact information. We'll do everything we can to support your success during our recruitment process while upholding your privacy. Please note that only inquiries regarding accommodations will receive a response from this email address; other inquiries will not be addressed (e.g., you send your resume but are not requesting an accommodation). For more information about our commitment to equal employment opportunity, please click here (1) ___ and (2) ___. Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law. #LI-REMOTE Sprout Social Inc. and its subsidiaries process personal data submitted through your application to assess your qualifications for employment and to inform our hiring decision and, where applicable, for required governmental reporting. For more information, please review ___.

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. About the Role We are seeking a Principal Product Manager, Agentic QM to lead the future of AI-driven quality management at Five9. In this pivotal role, you will shape the strategy and execution of groundbreaking agentic AI solutions that transform how contact centers evaluate, optimize, and elevate customer interactions at scale. As a principal-level product leader, you will drive innovation at the intersection of artificial intelligence and quality management, building autonomous AI agents that don't just analyze interactions but continuously learn, adapt, and recommend improvements. You'll position Five9 as the undisputed leader in intelligent quality management, delivering products that fundamentally change how organizations approach quality assurance. We're looking for a visionary product leader who combines deep technical expertise with exceptional strategic thinking and stakeholder influence. The ideal candidate brings a proven track record in AI/ML product management, demonstrated expertise in agentic AI architectures, and a passion for solving complex problems through autonomous intelligent systems. You should be equally comfortable discussing LLMs, RAG architectures, and multi-agent systems with engineers as you are presenting strategic roadmaps to executive leadership. This position is based in the US. You will lead and collaborate with a global team spanning the United States, Portugal, and India. What You'll Do Strategic Leadership • Define and drive the end-to-end product vision and strategy for Five9's agentic quality management platform, aligning with company objectives and market opportunities, • Own the product roadmap, balancing innovation with customer needs, competitive positioning, and technical feasibility, • Serve as the internal and external thought leader on agentic AI applications in contact center quality management, representing Five9 at industry events and with key customers, • Conduct deep competitive and market analysis, identifying emerging trends in automated quality management, agentic AI, and contact center technologies Product Development & Execution • Lead cross-functional teams across engineering, design, data science, and GTM to translate strategy into innovative AI agent capabilities, • Design and oversee the development of autonomous AI agents that perform sophisticated quality management tasks: interaction evaluation, pattern recognition, root cause analysis, coaching recommendations, and continuous improvement, • Define detailed product requirements for complex agentic systems, including agent planning, tool use, decision-making logic, and learning mechanisms, • Drive forward deployment engagements with enterprise customers, working hands-on to optimize AI agent performance and ensure successful adoption, • Balance high-level strategic thinking with tactical execution, diving deep into technical details when needed Go-to-Market & Business Impact • Develop compelling product positioning, packaging, and pricing strategies that highlight Five9's differentiated agentic QM capabilities, • Partner closely with customers, ISVs, system integrators, and partners to gather insights, validate solutions, and drive measurable business outcomes, • Lead beta programs and customer pilots, managing feedback loops and iterating rapidly based on real-world usage, • Build business cases and ROI models that demonstrate the value of agentic quality management solutions Team Development & Leadership • Mentor product managers and associate product managers, elevating the team's capabilities in AI/ML and quality management, • Champion best practices in AI product development across the organization, including responsible AI principles, evaluation frameworks, and user-centered design, • Foster a culture of innovation, experimentation, and continuous learning within the product organization What You Bring Required Qualifications • Bachelor's degree in Computer Science, Engineering, or related technical field; MBA or advanced degree is a strong plus, • 9+ years of experience in B2B SaaS product management, with significant focus on AI/ML-powered products, • Deep, hands-on understanding of AI technologies and their evolution: machine learning, natural language processing, Large Language Models, and agentic AI systems, • Proven track record of successfully launching and scaling AI/ML products from conception through growth, • Exceptional analytical and problem-solving skills, with demonstrated ability to make data-driven decisions in ambiguous situations, • Strong business acumen with experience in product positioning, pricing, and go-to-market strategy, • Outstanding communication skills, able to influence senior stakeholders and translate complex technical concepts for diverse audiences, • Experience leading through influence in matrixed, global organizations with distributed teams, • Track record of managing beta programs, running experiments (A/B testing), and leveraging customer feedback to drive product iterations Preferred Qualifications • Deep domain expertise in Automated Quality Management (AQM), contact center quality assurance, or workforce optimization technologies, • Hands-on experience designing and building agentic AI platforms, including autonomous agents with planning, reasoning, and learning capabilities, • Experience with forward deployment models, working directly with customers during implementation, onboarding, and optimization phases to drive adoption and value realization, • Strong understanding of contact center operations, quality frameworks (COPC, Six Sigma, Lean), and performance management best practices, • Technical proficiency with LLM applications, prompt engineering, RAG architectures, and agentic design patterns (ReAct, Chain-of-Thought, tool use, multi-agent orchestration), • Knowledge of AI evaluation methodologies: quality scoring, hallucination detection, bias assessment, performance monitoring, and continuous improvement, • Experience with AI agent orchestration frameworks and platforms, • Background working in fast-paced, high-growth SaaS companies serving enterprise customers, • Previous experience managing products in global, distributed teams across multiple time zones Why Five9 Join Five9 at a transformative moment as we pioneer the next generation of AI-powered contact center solutions. You'll have the opportunity to work on cutting-edge agentic AI technology, shape products used by thousands of contact centers worldwide, and make a meaningful impact on how organizations deliver exceptional customer experiences. Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office. As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process. Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans. Our total reward package also includes: • Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching., • Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents., • Generous employee stock purchase plan., • Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave. All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties. The US base salary range for this role is below. $135,300—$398,200 USD Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy, including our privacy notice to California residents here: ___. Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

Life insurance is one of the world's most important products. It's also one of the hardest to build, distribute, and modernize. Bestow exists to change that. Bestow is a leading vertical technology platform serving some of the largest and most innovative life insurers. Our platform unifies the fragmented, legacy value chain, enabling carriers to launch products in weeks instead of years. Carriers choose us to scale and operate at unprecedented speed, powered by AI and automation. Bestow isn't selling policies. We're building the infrastructure that helps an entire industry move faster, reach more people, and deliver on its promise. Backed by leading investors (Goldman Sachs, Hedosophia, NEA, Valar, 8VC) and trusted by major carriers, Bestow is powered by a team that moves with precision, purpose, and heart. If you want to help reimagine a centuries-old industry with lasting impact, join us. Bestow offers flexible remote/hybrid work, meaningful benefits, equity, and substantial growth opportunities. Bestow uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit ___. ABOUT THE TEAM The Pre-Sales module team owns the agent-facing quote and illustration tools that power Bestow's life insurance offerings. We work across the full stack to deliver the end-to-end pre-sales journey from quote generation through illustration management, partnering closely with product and design to ship features that drive agent adoption and conversion. The team operates in a fast-moving, high-stakes domain where quality and velocity both matter. Within Bestow Engineering, our major functional teams are product engineering, infrastructure, IT, data and analytics, martech, and program management. Frontend Platform works closely with upstream engineering teams, experience design, and product management to define and prioritize the product roadmap. We are looking for a Senior Engineering Manager to join our team. This role will report to our Director of Engineering and is open to Remote (US). #LI-REMOTE WHAT YOU’LL DO * Work directly with other engineering teams, product, design, TPM, and external stakeholders to introduce new customer-facing platform features and support/evolve existing products. * Work with a distributed team of engineers–mentoring and driving engineering best practices. * Assist in setting the roadmap for team deliverables in a dynamic environment. * Drive delivery of high-quality product initiatives and engineering improvements. * Work with the team to identify, scope, and schedule improvements to the frontend platform. * Communicate effectively, excelling at explaining complex systems and requirements to non-technical cross-functional partners. * Be very technical and willing to participate in system design, code reviews, incident investigations, and directly contribute code towards team initiatives. * Be data-driven in their engineering management practices, fostering continuous improvement. WHO YOU ARE * 8+ years experience developing software, with at least 3 years of engineering management experience, including managing teams of 8+ engineers. * Proficient across the full stack — frontend (React, Remix/Next.js), backend services (Node, GoLang, and/or Python), APIs, and relational databases. * Deep understanding of the entire software development lifecycle, including feature inception, GenAI developer tooling, continuous delivery, and release strategies. * Ability to define and track key metrics, drive accountability across teams, and consistently meet established Service Level Agreements (SLAs). * Ability to understand complex, cross-team technical problems, identify systemic areas of risk, and drive resolution at an organizational level. * Ability to 'go deep' technically when necessary. You should be able to contribute changes to the team's codebases and credibly engage in architectural decisions at any time. * Highly organized and detail-oriented, with demonstrated ability to manage competing priorities across multiple teams or work-streams. * Proven track record of building, scaling, and retaining high-performing teams, including developing and promoting senior engineers and early-career managers. * Strategic Orchestration of AI-Augmented Engineering: Drives org-wide adoption of AI development tools (e.g., GitHub Copilot, Claude Code, Cursor) across frontend and backend domains to accelerate delivery of modular, full-stack features. Establishes and champions cross-stack standards for AI-generated code from API design to UI components ensuring automated testing and documentation workflows reduce technical debt at scale. Coaches both engineers and managers on leveraging GenAI to bridge domain gaps, enabling more fluid collaboration across teams while maintaining high architectural integrity. At Bestow, we’re proud to be awarded for our team members, innovative products, and culture. Our standard benefits include: * Competitive salary and equity based on role * Policies and managers that support work/life balance, like our flexible paid time off and parental leave programs * 100% paid-premium option for medical, dental, and vision insurance * Lifestyle stipend to support your physical, emotional, and financial wellbeing * Flexible work-from-home policy and open to remote * Remote and WFH options, as well as a beautiful, state-of-the-art office in Dallas’ Deep Ellum, for those who prefer an office setting * Employee-led diversity, equity, and inclusion initiatives Recent Employer Awards include: * Best Place for Working Parents 2023 + 2024 + 2025 * Great Place to Work Certified, 2022 + 2023 + 2024 + 2025 * Built In Best Places to Work, 2022 + 2023 + 2025 * Fortune’s Best Workplaces in Texas 2022 + 2023 * Fortune’s Best Workplaces in Financial Services and Insurance 2022 + 2023 + 2024 We value diversity at Bestow. The company will hire, recruit, and promote regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, pregnancy or maternity, veteran status, or any other status protected by applicable law. We understand the importance of creating a safe and comfortable work environment and encourage individualism and authenticity in every team member. Thanks for considering a job at Bestow!

Job Description Key Responsibilities: Inventory Management: • Maintain an accurate and up-to-date inventory of IT assets, including hardware, software, printers/scanners, peripherals and mobile phones., • Track the movement, transfer, and disposition of IT assets., • Perform regular physical audits of IT inventory to ensure consistency with the inventory management system., • Work closely with the IT team and procurement department to support the purchasing of new hardware, software, and other IT assets., • Assist with requisitioning, receiving, and verifying the condition of IT items upon delivery., • Ensure that all IT equipment is properly tagged and entered into the asset management system upon receipt., • Mobile phone provisioning., • Coordinate the return, repair, or disposal of obsolete or non-functional IT equipment., • Ensure the timely and secure disposal of IT assets, including data destruction procedures., • Track software licensing and ensure compliance with licensing agreements., • Maintain software inventory and license records for audits and reporting purposes., • Prepare inventory reports for management, including status, utilization, and upcoming needs., • Generate asset management reports for internal audits and compliance purposes., • Collaborate with IT staff and departments heads (where appropriate) to understand upcoming technological needs and assist in planning for new purchases., • Provide support to the IT department by tracking and managing IT resources during technology projects or upgrades., • 2-3 years of experience in inventory control, IT asset management, or a related field., • Strong attention to detail and organizational skills., • Knowledge of IT hardware, software, and systems., • Familiarity with software licensing and compliance., • Proficient in Microsoft Office Suite (Excel, Word, etc.) and inventory management tools., • Strong communication and interpersonal skills., • Ability to work independently and manage multiple tasks effectively., • Certification in IT Asset Management (e.g., Certified IT Asset Manager – CIAM)., • Familiarity with ITIL (Information Technology Infrastructure Library) framework., • Office environment with occasional lifting of equipment up to 10 lbs., • Occasional travel to different locations across all 5 boroughs or vendor sites may be required. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $34.06 - $37.36 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Responsibilities: • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals., • Documents, maintains, upgrades or replaces hardware and software systems., • Supports and maintains user account information including rights, security and systems groups., • Receives and documents all user support calls, Emails in the IT Web Help Desk application for problem resolution., • Escalates tickets when issues are not easily identified or corrected., • Provides help desk coverage, direction of problem resolution of workstation hardware, software and printers., • Maintains and updates the help desk database. Track and follow up on unresolved issues and report same as requested., • Relies on experience and judgment to plan and accomplish goals., • Performs a variety of IT related tasks as assigned., • Works under general supervision; reports to the Director of IS Support Services., • Evaluates documented resolutions to analyze trends for prevention of future problems., • Alerts management of emerging trends in incidents., • A certain degree of creativity and latitude is required., • Experience in industry-standard technologies and methodologies., • Deliver support and training to end users in the organization on the various types of software programs efficiently and effectively in fulfilling business objectives., • Assist with development and improvement of in-house software applications training programs and related courseware., • Provide End-User Training as required., • An associate's degree or its equivalent desired and 2-5 years of experience in the field or in a related area., • A certain degree of creativity and latitude is required. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $25.83 - $27.48 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. Today, LangChain, LangGraph, LangSmith, and Agent Builder are used by teams shipping real AI products across startups and large enterprises. Millions of developers trust LangChain to power AI teams at companies like Replit, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, and 35% of the Fortune 500. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. The Deployed Engineering team works directly with companies building and running AI agents in production, helping turn ideas and prototypes into systems teams can rely on. This is a hands-on, highly technical team that partners closely with customer engineers across the full lifecycle, from pre-sales evaluations to post-deployment advisory work. The focus is on achieving the technical win, co-designing agent architectures, and helping customers operate agents reliably at scale using the LangChain suite. Deployed Engineers sit at the intersection of engineering, product, and go-to-market, shaping how LangChain is adopted in the field and feeding real-world insights back into the platform. The Deployed Engineer…You’ll work on some of the hardest problems in applied AI — not demos, not research, but systems that real teams depend on in production. The feedback loop is fast, the impact is visible, and the work you do directly shapes how AI agents are built in the real world. * Co-architect and co-build production AI agents with customer engineering teams * Own the technical win in pre-sales by designing POCs, answering deep technical questions, and guiding evaluations * Help customers deploy and operate agent-based applications such as conversational agents, research agents, and multi-step workflows * Advise customers post-sale on architecture, best practices, and roadmap-level decisions * Run technical demos, trainings, and workshops for developer audiences * Surface field feedback and contribute reusable patterns, cookbooks, and example code that scale across customers * Occasionally contribute code upstream when it meaningfully improves customer outcomes * 3+ years in a relevant technical role (software engineering, customer engineering, solutions engineering, founding/product engineering), ideally in a startup or scale-up * Strong Python, JavaScript and systems fundamentals * Have designed agent-based or LLM-powered applications beyond simple API calls, including multi-step workflows, orchestration, and failure handling * Are comfortable working directly with customers during POCs, architecture reviews, and technical evaluations * Can explain technical tradeoffs clearly and build trust with developer audiences * Take responsibility for outcomes, not just recommendations * Have a bias toward action and enjoy figuring things out as you go * Are excited about operating AI agents in production, not just building demos * You’ve deployed AI agents in production, especially using LangChain, LangGraph, or similar frameworks * Worked with LLM evaluation, observability, or guardrails * Have experience with cloud environments (AWS, GCP, Azure), containers, and basic Kubernetes concepts * Have shipped and operated production software and are comfortable owning systems under real-world constraints We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Benefits include things like medical, dental, and vision coverage, flexible vacation, a 401(k) plan, and life insurance. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. Annual OTE range: $150,000–$250,000 USD

Dave is a financial app on a mission to build products that level the financial playing field. It is redefining the financial landscape by leveraging technology to create an affordable, transparent, and user-centric access to liquidity for millions of Americans. As a leading innovator in the U.S. financial services sector, Dave’s digital financial platform offers products designed to meet the credit needs of those underserved by traditional financial institutions. Dave’s offerings include its flagship ExtraCash product, providing members up to $500 in short-term advances within minutes. The company is on track to launch several new product offerings in 2026, including a Buy Now Pay Later (BNPL) option. Dave is focused on serving Americans who are financially vulnerable or living paycheck to paycheck. Dave is leading the charge in creating a new era of credit products that prioritizes speed, affordability, and accessibility, making it the go-to financial partner for those who need it most. Dave is on a mission to build financial products that level the playing field. We serve millions of Americans who have been overlooked by traditional systems, giving them faster, more transparent access to liquidity when they need it most. We’re hiring a Lead / Staff AI Acceleration Engineer to help define how AI is built and used across Dave. This is a foundational role on the AI Acceleration team. You’ll help shape the systems that power how AI agents are created, connected to data, and safely deployed across the company. Your focus is not just building individual solutions. You’ll create the underlying infrastructure and patterns that allow teams across Dave to build and trust AI-driven workflows. Early work centers on analytics automation — agents that generate insights, detect anomalies, and handle recurring reporting. You’ll partner closely with Data Engineering, building on a trusted data platform to create an AI Agent Factory that scales across the business. * The AI Agent Factory: shared patterns, templates, and infrastructure that make it easy to build and deploy reliable agents * Systems that connect LLMs to structured data safely, including access control, context delivery, and governance * Integrations with the semantic layer to ensure agents and dashboards use consistent business definitions * Evaluation and observability frameworks that help teams understand agent quality and behavior over time * Guardrails that reduce risk, including protections against hallucinations, cost overruns, and data misuse * Early analytics automation agents that teams rely on for insight generation and exploration You’ll help establish how AI operates across Dave. When this work is successful, teams move faster with better information — and spend less time waiting on manual analysis. Experience / Technical Foundation * 6+ years in data engineering, ML engineering, AI infrastructure, or platform engineering * Hands-on experience building LLM-powered applications, agents, or tool-use systems in production * Experience connecting LLMs to structured data in a safe, reliable way (APIs, data access layers, context delivery, governance) * Strong software engineering fundamentals, including testing, monitoring, and production reliability * Experience with modern data and ML tooling (e.g., Python, Snowflake, dbt, Airflow, Kafka, Kubernetes or equivalents) * Experience operating production systems, including CI/CD, monitoring, and incident response Bonus * Experience designing evaluation frameworks for AI systems * Familiarity with semantic layer tools (e.g., dbt metrics layer, LookML) * Experience in fintech or other regulated environments * Experience building internal platforms or developer tooling used across teams * Exposure to data lineage, audit systems, or compliance automation You take responsibility for outcomes, not just implementation. You think in systems — how agents interact with data, how teams adopt what you build, and how decisions scale across the company. You’re thoughtful about trade-offs and build solutions that hold up over time. At the Lead level, you tend to focus on execution and reliability — building and operating systems end-to-end. At the Staff level, you also shape direction — defining patterns, influencing architecture, and guiding how the AI layer evolves across Dave. You work well across teams. This role sits at the intersection of Data Engineering, Product, and Analytics, and success comes from building systems others trust and adopt. You’re open to feedback and adjust when new information changes direction. This is a build-from-zero environment in parts. Not everything is fully defined, and you’ll help shape how AI is applied across the company. Priorities will evolve as we learn, but the focus remains on practical use cases with real impact. You’ll have meaningful ownership, paired with a team that values collaboration, clear thinking, and steady progress over time. * Build foundational AI systems that shape how an entire company operates * Work on real problems with direct impact on millions of members * Partner with strong teams across data, product, and engineering * Contribute to a mission focused on expanding access to financial tools Ready to build for the underdog? Reports to: Director, Data Platform & AI Acceleration Don’t let imposter syndrome get in the way of an incredible opportunity. We’re looking for people who can help us achieve our mission and vision, not just check off the boxes. If you’re excited about this role, we encourage you to apply. You may just be the right candidate for this or other roles. Why you’ll love working here: At Dave, our people are just as important as our product. Our culture reflects the values that guide who we are, how we work, and what we aspire to be. Daves are member-centric, helpful, transparent, persistent, and better together. We strive to create an environment where all Daves feel valued, heard, and empowered to do their best work. As a virtual-first company, team members can live and work anywhere in the United States, except Hawaii. A few of our benefits & perks: 💚 Opportunity to tackle tough challenges, learn and grow from fellow top talent, and help millions of people reach their personal financial goals 💻 Flexible hours and virtual-first work culture with a home office stipend 🏥 Premium Medical, Dental, and Vision Insurance plans 👶 Generous paid parental and caregiver leave 💰 401(k) savings plan with matching contributions 📈 Financial advisor and financial wellness support 🏖️ Flexible PTO and generous company holidays, including Juneteenth and Winter Break 🎉 All-company in-person events once or twice a year and virtual events throughout to connect with your team members and leadership team Dave Operating LLC is proud to be an Equal Employment Opportunity employer and is dedicated to cultivating a diverse and inclusive workplace. We will consider for employment all qualified applicants and do not discriminate on any basis protected by federal, state, or local law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history. #LI-REMOTE

At Fern, we believe every software company should offer a world-class API. We're building the toolkit to make that possible. We enable customers like Square, ElevenLabs, Webflow, and Intercom to offer a best-in-class developer (DX) and agent experiences (AX). Our team is primarily ex-Palantir and ex-founders, working together from our office in Williamsburg, Brooklyn. We give builders the autonomy to take ownership, the speed to move quickly, and the support to do the best work of their careers. Fern is growing more than 5x year-over-year, is at the Series A stage, and has raised over $10M from Bessemer and Y Combinator. * Experience a hyper-growth startup: Join a top-decile growth company early. You'll get firsthand exposure to how a startup scales with visibility into product, engineering, design, and go-to-market. Thinking of founding a startup someday? This is the place to learn. * High trust and autonomy: You’ll have ownership over meaningful projects from day one, with the freedom to shape technical decisions and influence product direction. We trust engineers to figure out the best path forward—without micromanagement. * We move quick: Your code will ship quickly and be used by our customers within days (and sometimes hours). We prioritize shipping fast, and invest in the developer experience toolchain to make that possible. * Few meetings and bureaucracy: No bloated sprint rituals or unnecessary status updates. Just clear priorities, thoughtful async communication, and space to build. * Palantir-inspired customer obsession: Many of our engineers come from Palantir and bring the same focus on solving real customer problems. You’ll work directly with users to tackle their top developer priorities and shape the product through hands-on feedback. As a Go SDK Engineer at Fern, you’ll define what great looks like for modern Go SDKs—making them idiomatic, reliable, and delightful to use. You’ll own parts of our open source compiler, shaping the core abstractions behind all generated SDKs. You’ll also stay deeply connected to the Go community, evolving the SDK based on real-world developer feedback and emerging best practices. * Define Go best practices. You’ll set the tone for how a modern Go SDK should feel — readable, idiomatic, and a joy to use. We’re constantly raising the bar to make our SDKs the best in the industry. This is more than code generation; it's about crafting Go libraries that developers trust and love. * Build out our compiler. You'll own core components of our ___, defining the primitives that power every one of our SDKs. You’ll implement new capabilities like ___ and ___, and push the boundaries of what a generated SDK can offer. * Engage with the Go community. You’ll stay on top of modern Go tools and frameworks, incorporate best practices, and work directly with developers through GitHub issues and community forums to evolve the SDK based on real-world needs. * 3+ years of software development * Strong communicator; comfortable solving technical problems with customers * TypeScript proficient with willingness to work across multiple languages * Deep experience with modern Go tools, such as go mod, goroutines, gopls, and golangci-lint * Strong grasp of Go’s evolving ecosystem — from modules and generics to widely adopted libraries like gin, cobra, and zap, along with current best practices in idiomatic Go * Enthusiasm for shaping language communities, like ___, our C# engineer who ___ with the .NET team * Experience with OpenAPI, AsyncAPI, Protobuf, Conjure (Palantir), Smithy (AWS), Coral (Amazon) * Your personal GitHub profile is a deep green from commits and side projects * Prime office location in the heart of Williamsburg, Brooklyn * Bonus $18,000 per year for living close to the office * Free meals (breakfast, lunch, and dinner) * Health, dental, and vision insurance * Unlimited vacation * Flexible WFH policy * Domestic and international team ___ * Phone screen with a Fern engineer * Three interviews: one coding, one system design, one behavioral * Come onsite to meet and work with our team

At Wayve we're committed to creating a diverse, fair and respectful culture that is inclusive of everyone based on their unique skills and perspectives, and regardless of sex, race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, veteran status, pregnancy or related condition (including breastfeeding) or any other basis as protected by applicable law. Founded in 2017, Wayve is the leading developer of Embodied AI technology. Our advanced AI software and foundation models enable vehicles to perceive, understand, and navigate any complex environment, enhancing the usability and safety of automated driving systems. Our vision is to create autonomy that propels the world forward. Our intelligent, mapless, and hardware-agnostic AI products are designed for automakers, accelerating the transition from assisted to automated driving. In our fast-paced environment big problems ignite us—we embrace uncertainty, leaning into complex challenges to unlock groundbreaking solutions. We aim high and stay humble in our pursuit of excellence, constantly learning and evolving as we pave the way for a smarter, safer future. At Wayve, your contributions matter. We value diversity, embrace new perspectives, and foster an inclusive work environment; we back each other to deliver impact. Make Wayve the experience that defines your career! This is a rare opportunity to lead foundational work at the intersection of large-scale pretraining and embodied AI. You’ll shape how Wayve curates and experiments with data to pretrain the next generation of multi-modal foundation models for autonomy. Working at the frontier of a still-undefined field, you’ll collaborate with research and engineering teams to define what “good data” looks like for embodied systems — and work with engineering teams to build the infrastructure to scale it. Your work will directly influence the performance, generalization, and capabilities of Wayve’s AI stack. Key responsibilities: • Lead data curation, enrichment, and filtering efforts for large-scale pretraining of embodied models, • Build and manage distributed data processing and ingestion pipelines across modalities, • Partner with research teams to run data-centric experiments and influence model training strategy, • Identify, integrate, and leverage third-party datasets to enhance pretraining and evaluation, • Manage and mentor a team of engineers and data scientists to deliver scientific and technical impact In order to set you up for success as a Tech Lead / Tech Lead Manager at Wayve, we’re looking for the following skills and experience: • Leadership in data-centric AI: Experience leading research or engineering teams focused on dataset curation, filtering, or enrichment at scale, particularly for large-scale model pretraining., • Contributions to data benchmarks or tools: Involvement in projects like DataComp, LAION, DINO, MOLMO, or equivalent initiatives that define or evaluate pretraining dataset quality., • Deep understanding of distributed data processing: Strong working knowledge of frameworks such as Ray, Spark, Dask, or equivalent, and designing scalable, fault-tolerant data pipelines., • Hands-on deep learning expertise: Strong proficiency in PyTorch and a solid grasp of how data quality, distribution, and structure impact training dynamics and model generalisation., • Experimental mindset: Demonstrated ability to run and interpret data-centric experiments (e.g., small-scale trials, ablations) to inform large-scale model training., • Collaboration with research: Experience working closely with ML researchers and contributing to experimental design, pretraining strategies, or evaluation design., • Minimum 5 years of relevant industry experience: Including at least several years in data-heavy, model-driven environments involving deep learning at scale., • Track record of research impact: Publications in top-tier conferences such as NeurIPS, ICML, CVPR, ICCV, CoRL, or equivalent, especially in data-centric learning, representation learning, or self-supervised learning., • People management experience: Track record managing ~5 direct reports in a research or research-leaning engineering environment; skilled in team development, prioritization, and technical alignment., • Experience with multi-modal or embodied systems: Familiarity with datasets involving video, language, lidar, radar and generally sensor fusion or embodied perception and control., • Tooling and infrastructure know-how: Familiarity with modern data versioning, annotation, and orchestration tools (e.g., Weights & Biases, ClearML, Labelbox, Airflow, Metaflow, etc.)., • Autonomous systems exposure: While prior AV or robotics experience is not required, a demonstrated interest in embodied intelligence or real-world agent learning is a plus., • Systems thinking and data-product intuition: Ability to reason about upstream data decisions and their downstream effects on models, infrastructure, and product goals., • Attractive compensation with salary and equity, • Immersion in a team of world-class researchers, engineers and entrepreneurs, • A unique position to shape the future of autonomy and tackle the biggest challenge of our time, • Bespoke learning and development opportunities, • Relocation support with visa sponsorship, • Flexible working hours - we trust you to do your job well, at times that suit you and your time, • Benefits such as an onsite chef, workplace nursery scheme, private health insurance, therapy, daily yoga, onsite bar, large social budgets, unlimited L&D requests, enhanced parental leave, and more! This is a full-time role based in our office in Sunnyvale. At Wayve we want the best of all worlds so we operate a hybrid working policy that combines time together in our offices and workshops to fuel innovation, culture, relationships and learning, and time spent working from home. We understand that everyone has a unique set of skills and experiences and that not everyone will meet all of the requirements listed above. If you’re passionate about self-driving cars and think you have what it takes to make a positive impact on the world, we encourage you to apply. For more information visit ___ To learn more about what drives us, visit ___ DISCLAIMER: We will not ask about marriage or pregnancy, care responsibilities or disabilities in any of our job adverts or interviews. However, we do look to capture information about care responsibilities, and disabilities among other diversity information as part of an optional DEI Monitoring form to help us identify areas of improvement in our hiring process and ensure that the process is inclusive and non-discriminatory.

CTEC is a leading technology firm that provides modernization, digital transformation, and application development services to the U.S. Federal Government. Headquartered in McLean, VA, CTEC has over 300 team members working on mission-critical systems and projects for agencies such as the Department of Homeland Security, Internal Revenue Service, and the Office of Personnel Management. The work we do effects millions of U.S. citizens daily as they interact with the systems we build. Our best-in-class commercial solutions, modified for our customers’ bespoke mission requirements, are enabling this future every day. The Company has experienced rapid growth over the past 3 years and recently received a strategic investment from Main Street Capital Corporation (NYSE: MAIN). In addition to our recent growth in Federal Civilian agencies, we are seeking to expand our capabilities in cloud development and footprint in national-security focused agencies within the Department of Defense and U.S. Intelligence Community. We are seeking to hire a Senior Software Engineer to our team! Client: CTEC develops and delivers innovative customer-centric technologies and solutions that support the Office of Personnel Management’s (OPM) Health and Insurance business unit and Office of the Chief Information Officer (OCIO). Duties and Responsibilities: • Cross-Platform Integration: Design and implement robust APIs and middleware that connect AI agents to a mixed-tech stack (Node.js, .NET, Python, etc.), ensuring seamless data flow and interoperability., • Technical Mentorship: Guide teams on best practices for integrating non-deterministic AI components into strictly typed mission-critical enterprise applications., • Hybrid Workflow Engineering: Develop the orchestration logic that determines when a task is handled by a traditional rule-based system versus an autonomous AI agent, • Deterministic Guardrail Design: Build "Validation Services" that sit between AI outputs and core systems to enforce rigid business rules,, • Data-Intensive Development: Use Python and PySpark to build robust data pipelines that feed high-context information into AI models while maintaining traditional SQL-based transactional integrity., • System Integration: Proven experience building and consuming RESTful APIs and managing service-to-service communication in a cloud environment (Azure preferred)., • Modern DevOps: Deep knowledge of Git, Azure DevOps, and containerization (Docker/Kubernetes)., • CI/CD for Systems: Establish deployment pipelines that include specialized testing for AI and interconnected components, such as prompt versioning, regression testing for model updates, and assisting with chaos-testing of logic flows., • Agile Delivery: Lead and participate in Agile development ceremonies, manage work through DevOps tools, and maintain source control using Git-based workflows. Skills & Work Experience: • Professional Experience: At least seven (7–10+) years of experience in software development or application engineering roles, including technical leadership responsibilities., • Strong proficiency in SQL for complex data queries, database development, and data-driven application design., • Strong proficiency in Python, with experience using PySpark for large-scale data processing., • Experience designing and developing applications in cloud environments, preferably Microsoft Azure., • Working knowledge of relational and non-relational databases., • Experience developing RESTful APIs and integrating web services., • Experience with source control systems such as Git and CI/CD pipelines., • Strong understanding of SDLC methodologies including Agile and Waterfall., • Proven ability to design scalable, high-performance software systems., • Excellent problem-solving, debugging, and analytical skills., • Strong written and verbal communication skills, including the ability to explain technical concepts to non-technical stakeholders. Preferred: • Experience with Azure DevOps, Azure Functions, or other Azure application services., • Experience with event-driven or messaging architectures., • Experience supporting federal IT systems or large enterprise modernization programs., • Experience mentoring or leading development teams. Education: Bachelor’s degree in Computer Science, Information Systems, Software Engineering, or a related discipline. Equivalent professional experience will be considered in lieu of a degree. Clearance: Must be a U.S. citizen and be able to obtain a Public Trust clearance. If you are looking for a fun and challenging environment with talented, motivated people to work with, CTEC is the right place for you. In addition to employee salary, we offer an array of employee benefits including: * Paid vacation & Sick leave * Health insurance coverage * Career training * Performance bonus programs * 401K contribution & Employer Match • 11 Federal Holidays

CallMiner has evolved from a leader in conversation intelligence to a provider of the world’s most comprehensive AI-powered Customer Experience (CX) automation platform. We are seeking a Customer Success Director to join our success team and lead the strategy, execution, and measurable value realization for a portfolio of our customers. As a Customer Success Director you manage a portfolio of mid-size to large strategic accounts within assigned industries or verticals. You will deliver measurable customer outcomes by creating and executing Strategic Success Plans that drive ROI, expand multi-platform adoption, and support operational excellence. As the primary partner for program leads and executive sponsors, you will ensure that their business priorities are closely aligned with our solutions and services. You will work closely with Customer Success Managers and collaborate across the organization with Sales Executives, Account Managers, and other cross-functional teams to ensure customer success activities directly support revenue, growth, and retention goals. This position is ideal for professionals with established customer success skills who demonstrate professional curiosity; a continuous drive to deepen industry expertise, understand complex customer needs, anticipate emerging trends, and the confidence to challenge assumptions (a challenger mentality) to optimize strategy, execution, and measurable results. • Manage ACV portfolio up to $10M., • Engage strategic accounts with expanding platform coverage and integrations., • Lead creation and execution of Strategic Success Plans aligned to customer objectives and measurable ROI., • Engage technical, operational, and executive stakeholders through targeted communication and strategic calls., • Maintain program-level relationships with customer executives., • Drive strategic cross-functional collaboration; translate market insight into actionable portfolio strategies., • Manage renewals and expansion planning for assigned accounts., • Mentor Customer Success Managers to elevate strategic delivery quality., • Travel up to 30% for customer on-site needs., • Monitor account health and success metrics in Gainsight., • 5+ years in customer success, account management or client relations, • Strategic account management expertise, • Deep CX automation & integration experience, • Persona-based engagement across multiple stakeholder levels, • ROI storytelling ability, • Renewal strategy leadership, • Cross-functional project management, • Business analysis & planning, • Negotiation & Influence skills, • Demonstrated ability to use AI powered applications (e.g., ChatGPT, Bard, MS Copilot, or similar) to support daily work tasks., • Skilled in crafting effective prompts to obtain relevant, accurate, and useful outputs., • Able to interpret and adapt AI generated content to meet project or client needs, applying judgment and domain knowledge., • Understands the limitations, ethical considerations, and appropriate use cases for AI tools in a professional context., • Professional community engagement skills, • Short-form video and expert coaching production, • Ability to challenge assumptions in customer strategy to ensure focus on value driven ROI, • Identify risks early; embed mitigations into strategic plans, • Industry specialization in one or more of the following areas (Healthcare, FinServ, Utilities, Consumer Goods & Services, Retail, B2B Services, or Telco), • Experience leading multi-platform integrations, • Bilingual speaker (Spanish preferred)., • Prior leadership experience in Customer Success within a SaaS environment. CallMiner is the global leader in AI-powered conversation intelligence and customer experience (CX) automation. Our_________ captures and analyzes 100% of omnichannel customer interactions delivering the insights organizations need to improve CX, enhance agent performance, and drive automation at scale. By combining advanced AI, industry-leading analytics, and real-time conversation intelligence, we empower organizations to uncover customer needs, optimize processes, and automate workflows and interactions. The result: higher customer satisfaction, reduced operational costs, and faster, data-driven decisions. Trusted by leading brands in technology, media & telecom, retail, manufacturing, financial services, healthcare, and travel & hospitality, we help organizations transform customer insights into action. CallMiner's core set of values – from maniacal customer focus and radical candor to team mentality and transparency – serve as a touchstone for what we strive to create in a workplace culture and weave through everything we do as a company. We believe that by building a team of brilliant, inspired people, we can truly accomplish amazing things together. We are committed to providing an inclusive and equitable workplace where everyone feels accepted, valued, and understood. Our strong commitment to a positive environment continually earns us recognition as a top workplace, including ___. At CallMiner, we believe having a work-life balance is key to being able to deliver your best every day. We strive to offer a well-rounded and generous benefits package designed to provide the coverage options and flexibility to meet both individual and family needs. This includes quality medical, dental and vision benefits, life and disability insurance, reimbursement programs for both fitness and tuition, 401k matching, generous PTO including an annual volunteer day, paid maternity and parental leave, and more. We are an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, ancestry, disability, sexual orientation, marital status, veteran status, gender identity, or any other characteristic protected by applicable federal, state, or local laws.

WHO WE ARE ActBlue is a nonprofit organization dedicated to creating cutting-edge technology that fuels Democratic victories and enables progressive causes to thrive. Our vision is simple: building change through the power of people. Since our founding, we’ve been building innovative solutions to revolutionize grassroots fundraising – if you’ve donated to a Democratic campaign or a progressive organization online, you’ve probably used our platform! We believe in empowering small-dollar donors by helping thousands of groups — from local candidates to national movements — mobilize their communities and create a lasting impact. Every member of our team is deeply committed to advancing our shared mission and core values. Together, we are shaping the future of democracy. THE OPPORTUNITY ActBlue Technical Services is seeking a Senior Software Engineer I to join our Payments team and help build the technology that powers ActBlue's significant daily transaction volume. The Payments Team's critical areas include payment processing, recurring contributions, fraud mitigation, and internal tools that help teams within ActBlue with their payment-related workflows. Senior Software Engineer Is work in concert with product teams, platform teams, ops teams, and the security team. As a member of the Payments team, you will provide technical leadership in architecting and scaling our payments infrastructure while contributing to our inclusive environment and fostering a culture that brings out the best in yourself and your colleagues. WHAT YOU WILL DO • Architect, refactor, and enhance payments systems to ensure secure, scalable, and reliable feature delivery across the payment life cycle from initial authorization to payout., • Provide technical leadership and vision in developing, testing, monitoring, and rolling out the next generation of our payments system., • Guide the design and execution of high-impact technical solutions while balancing effort, scope, and trade-offs specific to payment processing challenges., • Recommend system-level improvements to address security, scalability, and reliability concerns in our payments infrastructure., • Act as a go-to consultant for guidance on payment-related system issues and complex transaction scenarios., • Lead the execution of large projects involving multiple engineers, complex requirements, and high ambiguity., • Break down initiative-level work into multiple epics and contribute technical expertise to team roadmap prioritization., • Consistently debug the toughest issues throughout the stack, regardless of the environment, identifying root causes or viable workarounds., • Design frameworks to foster a culture of defensive testing within Engineering, particularly around payment processing workflows., • Collaboratively design and champion best practices and design patterns to improve platform maintainability., • Demonstrate technical leadership through writing documentation, establishing effective monitoring, and fostering clear communication., • Set the standard for software quality through maintainable code that adapts to future design and roadmap decisions., • Coach and mentor other engineers, creating spaces where individuals feel engaged, valued, and heard., • Engage with your manager as a thought partner on core work and personal development to increase your impact on the team and the organization., • May support supplementary projects as assigned, ensuring timely and efficient completion in line with organizational objectives and standards. WHAT YOU BRING • 3-5+ years or equivalent of professional experience working with teams and delivering projects., • Significant experience with server-side web application development, preferably with Ruby on Rails., • 3+ years or equivalent experience with developing payment systems (ie. Stripe, Paypal, Checkout, Sift), • Experience leading the execution of large projects involving multiple engineers, complex requirements, and high ambiguity., • A track record of effective collaboration with other engineers to develop abstractions and patterns that make it easy to build reliable software., • An aptitude for reasoning about and troubleshooting complex systems., • Proficiency in relational databases, preferably Postgres., • Understanding of performance, scalability, and security concerns, particularly as they relate to payment processing., • Eagerness to explore and refactor legacy code., • A team player mentality. You keep the end user in mind and enjoy hearing feedback from your teammates, yet know when and how to defend your own ideas in a respectful manner., • Comfort collaborating with a distributed team of many remote colleagues., • An inclusive, generous working style: You like to mentor, collaborate, and elevate your team by supporting your peers., • Excitement for the learning and growth of yourself and your teammates., • Proactiveness, communication skills, and the ability to learn quickly. WORK & BENEFITS SNAPSHOT This posting is for a full-time, remote, salaried position. Travel may be required on a limited basis to attend all-staff and departmental retreats (2-4 times per year). Additional travel may be required for select positions. Registered States*: Arizona, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Wisconsin, Wyoming, and Washington D.C. *While ActBlue is currently registered to support remote work in the states listed above, we possess the ability to register in additional states as needed. If you are located in a state not listed, we may still be able to proceed with your application, but please note that the offer process may take longer to accommodate registration requirements. Work Schedule: This role requires availability during established, regular business hours (Mon-Fri) and is expected to be a part of an on-call rotation which will result in working nontraditional hours as needed. Work Environment: Employees can expect to work with distributed teams across all U.S. time zones. Our roles require extended technology usage, and proficiency with virtual communication tools such as Zoom and Slack. Regular attendance in virtual meetings is inherent to every position. Salary Range Details: Salary Range: $157,791 - $170,499 - $183,207 ActBlue is committed to consistent compensation practices across our organization. Final salary offers will take into account factors such as candidate experience, interview performance and current team salary parity. Benefits: • Flexible work schedules and an unlimited time-off policy, • Fully paid and trans-inclusive health, dental, and vision insurance for employees and their families; plus fully-paid health reimbursement arrangement to use for out of pocket expenses and fully-paid short- and long-term disability, • Fully paid basic and AD&D life insurance and a voluntary supplemental life insurance option, • Dependent and health care flexible spending account options, • Employee Assistance Program (EAP) benefits for employees, • Automatic 2% Employer-paid 401K contribution, plus up to an additional 6% match on employee contributions, • A minimum of three months paid medical, family and parental leave (for all new parents, adoptions included), • Commuter or home-office benefits, including a $1,000 home-office setup allowance for all new full-time remote employees, • Additional perks including quarterly snack deliveries and digital subscriptions to the Boston Globe & New York Times ActBlue is unable to sponsor work visas at this time. UNION INFORMATION The terms and conditions of this position are subject to a collective bargaining agreement with the Communications Workers of America, the exclusive bargaining agent of covered ActBlue employees. BACKGROUND CHECKS As part of our hiring process, ActBlue will conduct a background check at the time of offer. This will be completed in compliance with applicable laws and will not be initiated without your consent. INCLUSION STATEMENT FROM ACTBLUE ActBlue is committed to equal employment opportunities and fostering a diverse, inclusive workplace. We celebrate unique perspectives, honor the dignity of all individuals, and recognize that diverse backgrounds and identities strengthen our mission. If you’re passionate about our work and see yourself in this role, we encourage you to apply—even if you don’t meet every requirement. We also provide reasonable accommodations for individuals with disabilities throughout the hiring process and employment. To request an accommodation, email ___. *ActBlue will never ask candidates to buy equipment, nor will we email from anything other than an ___ or ___ email address.

Agentic AI Engineer Location: Remote / Alexandria, VA Clearance: Eligibility to be cleared Are you ready to be part of a team that creates cutting-edge AI-powered analysis and simulation on-demand? At Whitespace, we use our Iris platform to uncover hidden relationships and patterns of life (POL) at machine speed, enhancing mission performance like never before. We are seeking a creative and proven Agentic AI Engineer to join our dynamic team and play a crucial role in unlocking the potential of our AI models. Someone who knows how to make AI systems that do more than just generate text — they make them take action. This role focuses on building intelligent, tool-using agents that can navigate complex technical environments, identify problems, and reason about remediation paths. You will be part of a small, high-caliber team solving hard problems at the intersection of machine learning, systems, and national security. At Whitespace, we are redefining national security by pushing the limits of what is possible—leveraging AI-powered, data-driven innovation to stay ahead of tomorrow's threats. If you are passionate about making a difference in the world and being part of groundbreaking technology in national security, this position is for you! This position is 100% remote for candidates that are not located within fifty miles of the corporate office. This role requires approximately 10% travel. Remote employees will be required to travel to the corporate office in Alexandria, VA at least twice a year. This position will report directly to the Product Manager. The candidate must be a U.S. citizen and reside in the contiguous United States. You will be a W-2 employee of GeoDelphi, Inc., and we do not accept third-party applications. RESPONSIBILITIES • Architect, develop, and deploy advanced autonomous AI agents tailored for cybersecurity applications., • Define and implement intelligent agent systems capable of real-time decision-making and adaptive threat responses., • Collaborate cross-functionally with product managers, engineers, and analysts to translate innovative concepts into robust solutions., • Mentor and guide engineering teams on best practices in developing agent-based AI solutions., • Continuously evaluate, test, and enhance the capabilities and performance of agentic systems within Whitespace’s ecosystem., • Drive technical excellence and promote engineering best practices within the AI team. EXPERIENCE • A bachelor's or master’s degree in Computer Science, AI, Machine Learning, or a related field with at least 5 years of related experience. Will consider experience in lieu of a degree., • Strong proficiency in Python, with experience in relevant libraries, frameworks, and technologies such as FastAPI, asyncio, and PyTorch., • Proven experience developing in Python and deploying robust AI/ML solutions, with specific expertise in autonomous agents., • Direct experience integrating generative AI models (OpenAI, Anthropic, Google Gemini, LLaMA) into practical agentic systems., • Demonstrated ability to design scalable, distributed systems and cloud-native architectures., • Extensive experience in prompt engineering and fine tuning LLM models, • Ability to design and implement agentic frameworks and architectures., • Knowledge of techniques for grounding generative models with external knowledge sources (e.g., retrieval-augmented generation, Knowledge graphs, etc.), • Familiarity with MLOps principles and tools for model deployment and monitoring, • Understanding of the security implications and mitigation strategies for generative AI and agentic systems., • Excellent collaboration, mentorship, and communication skills, enabling you to collaborate effectively with distributed teams., • Familiarity with Cloud Computing Platforms, • Medical, Dental, and Vision plans, • Unlimited PTO, • Federal Holiday Paid Leave, • 12 weeks of paid Parental Leave, • Employer paid STD/LTD, • Employer Paid Life Insurance, • 401K plan and Employer Match, • Professional Development Assistance GeoDelphi, Inc. dba Whitespace is building AI solutions for global leaders. Recognized as the most innovative company in the Geospatial Industry, Whitespace exponentially accelerates speed-to-answer with powerful analytics, high-cadence data feeds, and human expert-machine teaming. Our answers are rooted in truth data about human activity, delivering reliable decision advantage that keeps pace with world events. Whitespace is headquartered in Alexandria, Virginia. For further information, visit: ___. GeoDelphi, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, pregnancy, gender identity, national origin, disability, or Veteran status.

Full-time Description Position Summary The MFM IT team has a long history of delivering and maintaining core business systems in a mid-sized Property & Casualty insurance environment. As we expand our development team and adopt new AI development tools, we are making a deliberate investment in building this capability correctly from the start. As we begin to build agentic AI capabilities within our enterprise system, we are looking for an experienced engineer with strong knowledge of agentic AI systems to help guide this effort. The Senior Agentic AI Specialist will work closely with MFM's Principal Architect, who leads overall platform architecture, and partner with senior developers to design, implement, and improve agent-based solutions. This role will bring specialized expertise in areas where we are still developing depth, including agent orchestration, retrieval pipelines, LLM evaluation, and prompt design. This is an ongoing platform effort, not a one-time project. The work will evolve over time as we expand capabilities, integrate new tools, and improve system quality. Our core systems are built on a Microsoft/.NET stack. As we develop our agentic AI capabilities, we expect to leverage cloud-based tooling (likely within Azure) where appropriate. We are pragmatic about using the right tools for the problem, while maintaining alignment with our existing platform and operational requirements. At Midwest Family we value practical experience, clear thinking, and the ability to apply these skills in a real-world environment. Application Requirements Cover Letter and Resume: Please include the following in your cover letter • A description of an AI or agent-based system you have worked on, including your role and how you evaluated quality, • Your approach to reducing incorrect or unsupported outputs, • An example of how you supported other developers or teams in adopting AI capabilities, • Your physical remote work location state, • Salary expectations Responsibilities: • Platform Architecture & Evolution: Provide input into AI-related architecture decisions. Evaluate tools, models, and approaches, and make practical recommendations based on trade-offs and outcomes., • Agent Lifecycle Management: Design, build, and maintain agents. Define prompts and configurations, support routing decisions, and monitor performance in production., • RAG Pipeline Engineering: Improve retrieval quality by working with chunking strategies, embeddings, search methods, and metadata filtering. Support onboarding of new knowledge sources., • Quality & Hallucination Reduction: Help reduce incorrect or unsupported outputs through system design, testing, and monitoring. Apply practical approaches across prompts, retrieval, and model behavior., • Evaluation & Testing: Develop and maintain evaluation approaches to measure output quality, including relevance and accuracy. Support regression testing and identify failure patterns., • Prompt Engineering: Create and maintain prompts for different agents. Diagnose unexpected behavior and develop reusable patterns where appropriate., • Tool Integration: Support integration with internal systems and APIs. Help manage tool access and ensure reliable execution and error handling., • Observability & Operations: Contribute to logging, tracing, and monitoring. Support analysis of system behavior, cost, and performance in production., • Governance & Configuration: Work with configuration across agents, prompts, and models. Ensure changes are version-controlled and reviewed., • Developer Support: Work with other developers to share knowledge, review designs, and establish consistent approaches. Education & Certification • College degree or Programming Certification (preferred), • 5+ years of equivalent work experience, • Experience building or working with AI/LLM-based systems in a production or near-production environment, • Strong understanding of agent-based patterns (ReAct, tool usage, etc.), • Experience with retrieval-based systems (RAG), vector stores, or search pipelines, • Familiarity with evaluating non-deterministic system outputs, • Experience improving system quality through testing and iteration, • Strong software engineering skills required. Experience with Python, TypeScript, or C# preferred, • Ability to work across technologies and integrate AI solutions into an existing enterprise environment, • Experience working with multiple LLM providers, • Familiarity with emerging tools and frameworks in the agentic AI space, • Experience integrating with enterprise systems and data sources, • Experience mentoring or supporting other developers, • Strategic thinker with strong analytical and problem-solving skills, • Technically proficient with broad systems knowledge, • Excellent interpersonal, written, and verbal communication skills, • Self-directed, collaborative, and highly organized, • Customer-oriented and able to navigate high-pressure environments, • Flexible and adaptable in regards to learning and understanding new technologies., • Exceptional organizational skills and ability to keep track of multiple projects at a time., • Ability to conduct research into software-related issues and products., • Technically proficient., • Exceptional attention to detail., • Ability to work both independently and in a team-oriented, collaborative environment., • Remote work environment following core hours 8AM-5PM Central Time, • Overtime may be required to meet project deadlines or monitor system processes., • Sitting for extended periods of time., • Dexterity of hands and fingers to operate a computer keyboard, mouse, and other devices., • Minimal travel will be required for the purpose of off-site software training and team meetings., • Physically able to participate in virtual and in-person training sessions, presentations, and meetings.

Sprout Social empowers businesses worldwide to harness the immense power and opportunity of social media in today’s digital-first world. Processing over one billion social messages daily, our platform serves up essential insights and actionable information to over 30,000 brands, informing strategic decisions that drive business growth and innovation, and fostering deeper, authentic connections to their end customers. Our full suite of social media management solutions includes comprehensive publishing and reporting functionality, customer care solutions, influencer marketing, connected workflows, business intelligence, and ___. • Ensure we build, scale, ship, and monitor our AI and Agent platforms reliably, leveraging technologies such as Java, Python, MySQL, OpenSearch, Redis, AWS, and Kubernetes., • Integrate generative AI and agentic AI across Sprout’s existing ecosystem and infrastructure, helping define and build frameworks for platform AI enablement., • Build with AI and agentic AI in your own work, using tools such as Claude Code., • Influence and contribute to technical roadmaps by researching and prototyping emerging AI technologies, frameworks, and state of the art methods., • Partner with product managers, designers, applied AI/ML scientists, and other engineers to define requirements and complete feature work., • Uphold project quality and planning through meeting deadlines, breaking down work, and ensuring proper testing and monitoring., • Contribute to the team’s growth through mentorship, knowledge sharing, and providing feedback on PRs and technical designs. We’re looking for an experienced and impact oriented engineer to join our team in building great software. If you enjoy working on cutting edge and rapidly changing technology, thinking through secure system design, and want to accelerate building generative AI and Agentic AI features, we’d love to talk with you! The minimum qualifications for this role include: • 4+ years of experience designing, developing, and supporting production-grade backend distributed systems or platform services at scale in languages such as Java or Python., • 3+ years of experience improving architectural patterns of large-scale software applications., • 1+ years of experience driving root-cause analysis and resolving complex architectural and performance bottlenecks across the entire stack. Preferred qualifications for this role include: • 1+ years of experience architecting high-throughput, cost-optimized, and scalable systems that power AI-enabled features., • 1+ years of experience implementing and leveraging LLM and agent orchestration frameworks (e.g., LangChain4j, LangGraph, CrewAI). Bonus: • Experience designing and implementing secure, extensible java MCP architectures., • Experience supporting server-driven UI, with the ability to contribute across both platform and web. Within 1 month, you’ll plant your roots, including: • Completing Sprout’s New Hire training program alongside other new Sprout team members., • Acclimating to the team's current Mission, Goals, and Objectives along with future product roadmaps., • Deploying and making changes to our production systems., • Collaborating regularly with the development team to deliver value to our users., • Getting regular team feedback on your work through code reviews and pairing., • Proactively monitoring the health of our services in production to ensure our customers always have a world-class experience Within 3 months, you’ll start hitting your stride by: • Learning, updating, and improving Sprout’s existing AI platform services and frameworks., • Being the first line of defense against product outages and bugs while on support duty., • Working with your dev team to come up with the MVPs of new features. Within 6 months, you’ll be making a clear impact through: • Being “point person” on a project, including writing design documents, coordinating dependencies, and acting as domain owner., • Collaborating with product managers, applied AI/ML scientists, and web-engineers to identify opportunities for improving the scalability, reliability, latency, and cost of Sprout’s AI systems., • Staying up to date with generative AI, agentic AI, and MCP related technologies and leveraging that knowledge to improve and influence our technical roadmap. Within 12 months, you’ll make this role your own by: • Shipping, and making it easier to ship and support, AI Agents and generative AI solutions at Sprout., • Owning cross-organizational projects and mentoring other engineers to help them grow., • Surprising us! Use your unique ideas and abilities to change your team in beneficial ways. Of course, what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager. Our Benefits Program We’re proud to regularly be recognized for our team, product and culture. Our benefits program includes: • Insurance and benefit options that are built for both individuals and families, • Progressive policies to support work/life balance, like our flexible paid time off and parental leave program, • High-quality and well-maintained equipment—your computer will never prevent you from doing your best, • Wellness initiatives to ensure both health and mental well-being of our team, • Ongoing education and development opportunities via our Grow@Sprout program and employee-led diversity, equity and inclusion initiatives., • Growing corporate social responsibility program that is driven by the involvement and passion of our team members, • Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter. Individual base pay is based on various factors, including whether you’re located in Zone 1 or Zone 2, as well as relevant experience and skills. In the United States, we have two geographic pay zones. For this role, the expected base pay ranges for new hires are: • Zone 1 (New York, California, Washington): $164,200 - $220,00 USD annually, • Zone 2 (All other US states): $149,200 - $220,000 USD annually The listed ranges represent earning potential in this position. These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed. Base pay is only one element of an employee's total compensation at Sprout. Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout’s equity plan. Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit). Employees are able to enroll in Sprout’s company’s 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution. Sprout offers “Flexible Paid Time Off” and ten paid holidays. We have outlined the various components to an employee’s full compensation package ___ to help you to understand our total rewards package. Sprout Social is proud to be an Equal Opportunity Employer. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Because Sprout Social is a federal contractor, we affirmatively recruit individuals with a disability and protected veterans. Learn more about our commitment to diversity, equity and inclusion in our latest ___. If you require a reasonable accommodation for any part of the interview process or to submit your application, please email us at . Include the nature of your request and your preferred contact information. We'll do everything we can to support your success during our recruitment process while upholding your privacy. Please note that only inquiries regarding accommodations will receive a response from this email address; other inquiries will not be addressed (e.g., you send your resume but are not requesting an accommodation). For more information about our commitment to equal employment opportunity, please click here (1) ___ and (2) ___. Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law. #LI-REMOTE Sprout Social Inc. and its subsidiaries process personal data submitted through your application to assess your qualifications for employment and to inform our hiring decision and, where applicable, for required governmental reporting. For more information, please review ___.

About Us At Selective, we don't just insure uniquely, we employ uniqueness. Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work in 2025 for the sixth consecutive year. Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs. Overview Serves as a liaison between the company and agents and acts as a relationship manager for our agents, regional underwriting team and corporate departments. Assess the strengths and weaknesses of agents and assists them in achieving a mutual goal of profitable growth in both volume and policy count. Ensures that agents are familiar with and use Selective's initiatives, products, policies, procedures and services. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements. Responsibilities • Develop an agency force that pre-qualifies accounts, in-house rates using CLAS, processing small business using One & Done and/or the Service Center, and recognizes the value of the AMS position to help them write new profitable business and achieve agency goals., • Makes consistent underwriting decisions, adheres to company pricing philosophies and promotes ease of doing business with Selective., • Monitors agency results and follows up with agent both as to growth/profitability/share of wallet and compliance with company's initiatives, procedures and policies., • Develop professional working relationship with agent, regional underwriting and claim teams and corporate departments. Assists in directing BSU technical specialists for regional ITS training of agency personnel., • Keeps two-way communication between agent and company continuously open and viable and encourages agent usage of all Selective systems, including CLAS, PLUS and e-Select., • Performs inspections as determined by Loss Control Guide. Makes risk improvement or correction of deficiency recommendations and promptly follows up on same, documenting the file accordingly., • Stays alert for and advise company of any industry information, new ideas, products, or changes in other carrier philosophies that could positively or adversely affect Selective., • Audit agents One & Done book of business and provide quality assurance feedback to agent and underwriting team., • Meet regularly and frequently with CMS, Loss Control Rep, Bond Rep, Personal Lines Rep (if applicable) to discuss agency opportunities for greater growth and profit. Knowledge and Requirements • Must be results oriented with a proven track record in establishing, prioritizing and achieving business goals. Demonstrated superior communication, negotiation & presentation skills. Must be a high achiever with superior organizational skills who is self-motivated, pro-active, flexible, and able to work independently, from a remote location. Must be able to maximize technology to ensure high productivity (Must be proficient with Microsoft Word, Excel, PowerPoint and all internal business related software). Must have valid state-issued driver's license in good standing and be able to drive an automobile. Education and Experience • College degree preferred with 5+ years underwriting, marketing or field underwriting experience., • The following experience is preferred:, • 3 years Agency Management, rating Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off. Additional details about our total rewards package can be found by visiting our ___. The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs. Pay Range USD $101,000.00 - USD $151,000.00 /Yr. Additional Information Selective is an Equal Employment Opportunity employer. That means we respect and value every individual's unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences - and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions. For Massachusetts Applicants It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Thank you for considering Progyny! We are seeking a Senior Contact Center Telephony Administrator to support Progyny's continued growth. This role will serve as a subject matter expert across contact center platforms, owning the design, configuration, and optimization of telephony systems that power both inbound and outbound operations. The ideal candidate brings strong experience in cloud contact center platforms, with a focus on scalability, automation, and performance optimization. Experience with Five9 is preferred. You will partner cross-functionally with Operations, Workforce Management, and Systems teams to drive efficiency, improve reliability, and enhance the overall member and agent experience. What you'll do... * Serve as the primary subject matter expert and point of contact for contact center telephony platforms (CCaaS), supporting VoIP systems, routing logic, and integrations * Design, configure, and optimize inbound and outbound call flows, including agent and skill-based routing, queue management, and call distribution strategies * Own and manage predictive and preview dialer strategies, including campaign setup, pacing optimization, and performance tuning * Support and enhance IVR systems, including call flows, self-service options, and menu optimization to improve routing accuracy and reduce transfers * Partner with business stakeholders to translate operational needs into technical solutions * Troubleshoot system issues, lead root cause analysis, and implement long-term fixes to improve stability and performance * Collaborate with Workforce Management and Operations teams to ensure alignment between staffing models and telephony configurations * Identify opportunities for automation, system enhancements, and integration improvements across platforms (e.g., CRM, WFM, analytics tools) * Maintain documentation of system configurations, processes, and best practices * Stay current on industry trends, platform capabilities, and emerging technologies to continuously improve the contact center ecosystem * Provide ad hoc support and training to internal teams as needed About you... * Bachelor's degree or equivalent professional experience required * 4+ years of experience administering contact center telephony platforms (CCaaS environments) * Proven success and Hands-on experience with inbound/outbound call routing, IVR configuration, and dialer management (predictive dialing, etc. strongly preferred) * Experience with multiple platforms preferred (e.g., Five9, Genesys, NICE, Amazon Connect, etc.). The current platform is Five9 so that would also be preferred. * Familiarity with workforce management platforms (e.g., Verint) preferred * Experience integrating telephony systems with CRM platforms such as Salesforce preferred * Integration with PowerBI, CallMiner (or other tool) and Five9 or other systems telephone system preferred * Strong analytical skills with the ability to interpret performance data and translate insights into system improvements * Proficiency in Excel and other business tools (Word, PowerPoint, etc.) * Excellent problem-solving, communication, and stakeholder management skills * Ability to operate independently in a fast-paced, cross-functional environment Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $73,000 - $88,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-BG1

Thank you for considering Progyny! The Workforce Real-Time Associate (RTA) plays a critical role within Progyny Operations, serving as the operational command center for the contact center. This roleis responsible formonitoringreal-time performance and taking immediate, data-driven actions to ensure service level agreements, response times, and operational efficiency targets are consistently met. The RTA partners closely with Workforce Planning, Operations Leadership, Supervisors, and Agents to proactively manage intraday staffing, mitigate performance risks, and respond to fluctuations in contact volume-all whilemaintainingan exceptional customer experience across all channels. Whatyou'lldo... * Monitor real-time contact center KPIs, including Service Level, ASA, AHT, Call Volume, Queue Depth, Occupancy, and Abandonment Rate * Track intraday performance across inbound, outbound, and digital channels * Analyze real-time trends toanticipateperformance risks and staffing needs throughout the shift * Execute intraday staffing adjustments to balance staffing capacity and service level performance * Reassign agents across queues or channels in response to volume fluctuations * Manage queue prioritization, skill configuration, and overflow routing strategies * Optimizestaffing coverage by managing auxiliary states and offline activities * Monitor agent schedule adherence in real time and investigate out-of-adherence behavior * Partner with supervisors to address adherence gaps and ensure schedule compliance * Communicate real-time staffing changes and workforce recommendations to leadership and frontline teams * Identifyoperational risks and escalate issues to leadership as they arise * Coordinate escalation processes during high-volume or critical operational events (e.g., Code Red scenarios) * Provide ongoing real-time updates to leadership and operations on queue health and service level performance * Produce intraday performance reports and operational summaries * Document intraday decisions, actions, and escalation events * Monitor forecasted versus actual volume and performance * Recommend short-term staffing strategies tomaintainor recover service levels * Partner with Workforce Planning to improve forecast accuracy and scheduling effectiveness About you... * 2+ years of experience in Workforce Management, Contact Center Operations, or Real-Time Analytics * Strong working knowledge of contact center KPIs (Service Level, ASA, AHT, Occupancy, Adherence, etc.) * Experience working in fast-paced, real-time operations environments * Strong analytical and problem-solving skills with the ability to make sound,timelydecisions * Excellent communication skills and the ability to collaborate across teams * Basicproficiencyin Microsoft Excel * Willingness to work Monday-Friday, 1:00 PM - 10:00 PM EST Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the hourly salary [wage] range for NYC-based applicants is: $26.44/hour - $28.84/hour. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-BR1

Job Description John Garfinkel State Farm Agency Brooklyn, NY 11201 Position Overview John Garfinkel State Farm Agency in Brooklyn, NY is seeking a Life Insurance Specialist to join our team. This role focuses on helping individuals and families assess their life and health insurance needs and recommend appropriate coverage options to protect their financial futures. We are committed to providing personalized insurance guidance and building long-term client relationships. Our team values professionalism, growth, and a supportive environment where you can develop your career in life insurance. Key Responsibilities Conduct needs assessments and recommend life and health insurance solutions Provide professional service and follow-up to clients Build and maintain strong client relationships Educate clients on life insurance policy features and benefits Support retention and policy review efforts Collaborate with team members to meet agency goals Qualifications Active Life & Health Insurance license required Strong interpersonal and communication skills Customer service or sales experience preferred Self-motivated, dependable, and results-oriented Ability to explain complex insurance concepts clearly Compensation & Benefits $40,000 $60,000 per year Compensation based on experience and performance Why Join Our Team John Garfinkel State Farm Agency focuses on delivering customized insurance solutions to individuals and families in the Brooklyn community. We maintain a collaborative office environment and emphasize continuous learning and client-focused service. Work Environment This is a full-time, in-office position in Brooklyn, NY. How to Apply Please submit your resume and we will follow up with the next steps of the interview process. Disclosure This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must complete any applicable licensing requirements and training programs. Employees of State Farm agents are not employees of State Farm.

Job Description Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers two core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, and Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product. What you will do: • Drive roadmapping and architecture discussions, • Produce high-quality, production-ready, readable, maintainable code, • Lead Merge's most impactful projects from initial inception to production, • 7 - 10+ years of full-time software engineering experience, • Experience with frameworks (Django, Rails, Spring, etc.), • Extensive knowledge of SQL databases (Postgres preferred)Example projects you might work on:, • Scaling Core Systems: Identify and resolve performance bottlenecks in our data syncing engine, lead large-scale migrations to more efficient technologies and storage solutions, and drive initiatives to increase system throughput, • Product Innovation: Design flexible syncing paradigms that support advanced customization across model normalization, scheduling, data filtering, and API rate limit handling, • New Revenue Streams: Partner with Product to ideate, prototype, and validate entirely new product lines or feature categories that unlock growth opportunitiesCompensation, • The cash compensation range for this role is $210,000 - $250,000 Linkedin's Top Startups 2025 Forbes Next Billion Dollar Startups 2023 G2 Fastest Growing Products 2024 Benefits • Unlimited PTO + 10 company holidays, • Pre-Tax commuter benefits, • 100% covered health, vision, and dental insurance, • 401K Plan, • $200 one-time home office stipend, • In office snacks and free dinner when working past 7pm

Job DescriptionWho we are The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn't coming; it's here, and we need builders, innovators and problem solvers to help us create it. Who you are Metropolis is seeking an Financial Systems Administrator to join our team. You will manage, maintain, and optimize our Oracle Cloud EPM (EPBCS) ecosystem while serving as the strategic bridge between our Financial Planning & Analysis (FP&A) organization and our centralized Data Engineering teams. In our high-velocity, 5,000-location enterprise, financial accuracy is inextricably linked to operational data. You will not only handle traditional EPM administration but also partner directly with data and operational teams to define technical requirements for integrating non-financial KPIs—such as location churn, new facility onboardings, occupancy rates, and transaction counts—directly from our data warehouse into our financial forecasting models. The ideal candidate brings a strong grasp of EPM architecture, SQL data structures, and the communication skills required to translate complex operational metrics into actionable financial drivers. What you'll do • Oversee the end-to-end administration, configuration, and continuous optimization of the Oracle Cloud EPM suite (EPBCS), • Design, build, and troubleshoot Essbase ASO/BSO cubes to support large-scale operational scenario planning, • Act as the primary technical translator between Finance and centralized Data/IT teams; partner with Data Engineering to define technical requirements, ensuring that data models in our data warehouse (e.g., Snowflake) are properly structured for seamless EPM ingestion, • Collaborate with data teams to ingest high-volume non-financial KPIs (e.g., transaction counts, location churn) into EPM planning cubes, • Troubleshoot integration workflows and perform root-cause analysis on data discrepancies using SQL and Python, • Replace static calculation scripts with dynamic, context-aware logic to optimize system performance across thousands of sparse locations, • Utilize EPM Automate alongside Python or batch scripting for complex job scheduling, • Manage the volatile lifecycle of 5,000+ operational locations; ensure location additions, divestitures, hierarchical changes and associated access permissions, synchronize flawlessly across ERP, CRM, and EPM environments, • Develop and maintain high-impact visualization dashboards (Tableau, Looker, Hex) with intuitive narratives to facilitate executive decision-making; provide user support, training, and documentation for supported applicationsWhat we're looking for, • 7+ years of Oracle EPM (EPBCS/Planning) System Administration and development experience in a high-growth, multi-location enterprise, • Bachelor's degree in Computer Science, Finance, Economics, Accounting, Information Systems, or a related field, • Strong knowledge of data integration tools (EPM Integration Agent, Data Management, EPM Automate) and deep understanding of dependencies between functional components of Oracle EPM, • Proficiency in SQL and Python with a proven track record of automating financial processes, • Must understand modern cloud data structures well enough to perform "handholding" and meaningful collaboration with Data Engineers, • Exceptional ability to bridge the gap between technical data architecture and functional financial insights, • Strong experience partnering with Senior Leadership and the ability to translate "big picture" financial concepts into tactical execution plans for IT, • Ability to work independently or with a low-ego, highly collaborative, cross-functional team in a fast-paced, deadline-driven environment, • Experience leveraging AI tools to transform static workflows into responsive, high-output processesWhile not required, these are a plus: When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $120,000.00 USD to $130,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-AW1 #LI-Onsite Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.

Job DescriptionAbout Us: Insurox is at the forefront of the independent agency revolution, offering access to top-rated commercial carriers and powerful quoting tools. We’re on a mission to make commercial insurance easier for clients and more rewarding for agents. Position Overview: We’re hiring an experienced Commercial Lines Sales Agent to help businesses find tailored insurance solutions, from general liability and property to trucking and workers' comp. If you're passionate about helping small businesses protect what matters, this role is for you. Responsibilities: * Prospect, quote, and close new commercial insurance business * Advise clients on coverages, exclusions, and risk management * Build and maintain strong client relationships * Track activity and sales in our CRM * Stay up to date with carrier guidelines and underwriting requirements Requirements: * Active Property & Casualty license (required) * 2+ years experience in commercial lines insurance * Familiarity with various industries and risk types * Excellent communication and negotiation skills * Experience with comparative raters or carrier portals preferred Benefits: * Access to nationwide markets and exclusive programs * Competitive compensation with unlimited earning potential * CRM and quoting support provided * Health, dental, and vision plans * Career development and leadership opportunities Powered by JazzHR FCebRLBBHU

Job Description As a Forward Deployed Accountant (FDA), you’ll play a pivotal role in driving adoption, expansion, and technical success for FloQast’s Transform product line. You’ll work directly with enterprise customers — and occasionally select corporate accounts — to deploy AI Agents, resolve complex technical challenges, and ensure customers realize measurable ROI through automation. This is a high-impact, customer-facing role designed for technical implementers who thrive at the intersection of technology, consulting, and customer success. As part of the founding FDA cohort, you’ll be instrumental in defining the blueprint for how FloQast scales Transform adoption across our enterprise customer base. This role has a requirement of working in office 3 days per week, which may be subject to change based on team and business needs, as determined by the department leader. Please note that this requirement is subject to ongoing review and may be adjusted in the future. *Visa sponsorship is NOT available at this time What You'll Do: • Architect, deploy, and operationalize AI Agents that automate complex accounting processes to streamline accounting operations, strengthen internal controls, and accelerate financial processes., • Lead high-impact transformation engagements with enterprise accounting teams to diagnose operational bottlenecks, evaluate financial processes, and identify opportunities to automate accounting workflows with AI Agents., • Drive enterprise adoption and expansion by engaging directly with CFOs, Controllers, and other stakeholders in the accounting organization, and guiding these teams through workflow redesign, change management, and the value realization required to scale adoption of AI Agents across their organization., • Perform deep technical troubleshooting, including reviewing and editing Python scripts, writing SQL queries for integrations, and diagnosing configuration issues across systems., • Serve as both the functional and technical escalation point for complex issues involving integrations, data flows, and automation logic. This includes reviewing and optimizing SQL-based validations, API-driven workflows, and integration configurations., • Collaborate closely with Customer Success and Account Management teams to identify low-adoption or at-risk enterprise accounts. Design structured recovery plans, re-engage stakeholders, and deliver targeted adoption programs centered around successful AI Agent deployment and improved business outcomes., • Influence the product direction by delivering actionable insights to Product, participating in early feature evaluation, and collaborating on strategic initiatives that advance Transform’s roadmap and long-term growth., • Provide leadership, oversight, and quality assurance for implementation partners to ensure consistency, accuracy, and compliance with Transform’s methodology across complex enterprise projects., • Travel as needed (up to 60%) to customer sites for hands-on deployment, training, and adoption workshops., • Serve as a trusted advisor and ambassador of the Transform product line. This includes educating customers and internal team members on the strategic value of AI-enabled accounting transformation, best practices in AI Agent buliding, and best practices for sustainable operational improvement.What You'll Bring:, • 6+ years of experience in accounting, auditing, controllership, or consulting roles focused on accounting and finance functions, with a deep understanding of core accounting operations., • Background in accounting or finance required — CPA preferred, or equivalent experience in public accounting, audit, or accounting leadership within a corporate environment., • Proven ability to evaluate, design, and deploy workflow or process automation within accounting or finance environments (close, consolidation, or reporting)., • Strong technical foundation and working knowledge of SQL, APIs, and data flow concepts, • Ability to troubleshoot, debug, and optimize issues across integrations, data pipelines, and automation workflows, • Skilled in leading working sessions with Controllers, Accounting Managers, or RevOps teams, • Strong abilities to synthesize complex problems into actionable solutions for technical and non-technical audiences, • Highly collaborative with cross-functional teams, including Product, Engineering, Sales, and Customer Success, • Ability to travel to lead customer engagements, onsite configuration, and adoption workshops.Nice-to-haves:, • CPA or degree in Accounting or Finance, • Experience in Professional Services, Finance Transformation, or Process Optimization, ideally serving accounting or audit functions., • Experience with ERP systems (e.g., NetSuite, Intacct, Microsoft Dynamics) and accounting close processes, • Familiarity with AI or automation platforms: LLM-based agents, RPA tools (e.g., UiPath), or AI workflow builders, • Hands-on experience with basic scripting (e.g., Python or JavaScript), • Previous roles similar to Forward Deployed Engineer, Resident Consultant, or Embedded Solutions Architect, • Experience designing or maintaining SQL-based reporting, and configuring API integrations between finance or operational systems, • Strong business acumen with the ability to translate accounting/operational requirements into scalable technical workflows

Job DescriptionCompany Description Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: • EAT authentic Italian food at our restaurants, cafés and to-go counters, • SHOP a selection of high-quality Italian, local and homemade products, • LEARN through our classes and our team’s product knowledgeJob Description Sr Manager, Customer Care The Senior Manager, Customer Care owns and evolves the digital customer support, reputation management, and antifraud workflows for Eataly North America. The Sr Manager Customer Care oversees the first point of contact for all customer contact through digital communications, working collaboratively with teams at local and corporate level to identify in-store issues, consistent themes, and notable brand impact moments for appropriate escalation and ownership. KEY RESPONSIBILITIES -Omnichannel strategy & operations: Design, implement and govern the omnichannel customer support model using Zendesk as the single source of truth for ticketing, routing, SLA enforcement and knowledge management; ensure unified customer history and smooth handoffs between channels (email, phone, chat, social, messaging, in-store). -Reputation & review management (centralized): Centralize monitoring and response to public reviews via Local Strategy; classify incoming reviews, convert critical reviews into operational tickets, assign follow-ups to store or central teams, and define public reply templates and timing objectives. -Partner with Marketing/PR on all high level customer services issues that could have notable brand impact to escalate reputational issues and convert positive feedback into content. -Fraud prevention & payments oversight: Monitor for anti-fraud activity and partner with Eataly global digital team to ensure reduced risk for fraud -Implement manual review playbooks, measure false positives/negatives and refine rules to balance conversion and security; coordinate with Finance and Legal on dispute resolution and reporting. -Vendor governance & workforce management: Manage the outsourced 1st-level vendor including WFM and forecasting, capacity planning for seasonal peak demand, SLA enforcement, QA program and continuous coaching. -Processes, playbooks & training: Create and maintain a comprehensive handbook for 1st-line 3rd party agents covering scripts, escalation flows, refund and voucher handling, classes and events procedures, and language guidance. -Measurement & continuous improvement: Define and report on key metrics, and identify trends and consistent themes in customer experience -Tech Roadmap Optimization: collaborate with the IT department to help shape and maintain a 12–24-month systems roadmap for customer care. Ensure the roadmap reflects business priorities aimed at enhancing service levels and boosting efficiency. REQUIRED EXPERIENCE & SKILLS -6+ years in Customer Care / CX / Operations roles within retail, hospitality or eCommerce; minimum 3 years managing employees or external vendors. -Practical experience administering Zendesk (or comparable enterprise ticketing platform). -Strong analytical skills and comfort with dashboards, KPI design and reporting. -English fluency required. PREFERRED / NICE TO HAVE -Background in hospitality operations (restaurant reservations and guest recovery). -Experience with review management platforms and integrations. -Familiarity with workforce management tools and contact center QA programs. SOFT SKILLS -Data-driven leader with pragmatic decision making and experience in cross-functional influence. -Strong vendor management skills with ability to build resilient external partnerships. -Excellent communicator, coach and change agent; able to simplify complex processes and drive adoption across retail stores and central teams. Salary Range $110,000-$115,000, based on experience Additional Information Benefits and Perks • Medical, Dental, Vision Insurance, • Paid Time Off, • Paid Parental Leave, • 401K with match or RRSP, • Bonus program, • Free family meal daily, • Discounts at Eataly, • Classes on products and Italian cuisine, • Referral bonus program

Job Description Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Bilingual (Spanish) Account Manager - State Farm Agent Team Member. Insurance experience not required we will train the right person with the right skill set. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: • Establish customer relationships and follow up with clients, as needed, • Develop new service opportunities with both existing and new clients, • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification, • Use a customer-focused, needs-based review process to educate clients about insurance options, • Develop insurance quotes, makes sales presentations, and close sales, • Develop ongoing networking relationships, • Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... • Salary plus Bonus, • Paid Time Off (vacation and personal/sick days), • Health Insurance, • Retirement Plan, • Insurance training and support, • Nice place to work, • Valuable experience, • Growth potential/Opportunity for advancement within my office Requirements: • Bilingual English/Spanish required, • Excellent interpersonal skills, • Excellent communication skills - written, verbal and listening, • People-oriented, • Organizational skills, • Self-motivated, • Detail oriented, • Proactive in problem solving, • Dedicated to customer service, • Able to learn computer functions, • Pride in getting work done accurately and timely, • Ability to work in a team environment, • Ability to multi-task, • Provide timely and thorough activity reports to agent, • Property & Casualty license (must be able to obtain), • Life and Health license (must be able to obtain), • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionExperienced Life Insurance Agent – Real Leads, Real Support, Real Six-Figure Path Are you an experienced agent who knows how to sell — but feels stuck because of weak lead flow or lack of leadership? The issue usually isn’t skill. It’s the environment. More often than not, it’s not the agent. It’s the structure, the leadership, and the system behind them. We’ve built a model designed for producers who want consistency, mentorship, and a clear path to scale. You’ll have a repeatable system, real support, and strong lead flow so you can focus on closing business and helping families..not guessing what to do next. What You Can Expect Here: • High-intent leads from people who requested information, • No cold calling required, • A structured onboarding process built for producers, • A proven sales playbook that supports six-figure results, • CRM provided, • Coaching from some of the best leaders in the industry, • Support unlike anything you’ve experienced before, • An environment that allows you to grow the way you want to grow, • No recruiting requirement, • Advancement based on performance, • Fully remote flexibility We are not a boiler-room agency. No one is breathing down your neck. You’ll have mentorship, accountability, and guidance but also the autonomy to build your business professionally. This role is a strong fit if you’re: • Ready to hit the ground running, • Willing to walk the walk, not just talk the talk, • Looking for structure without micromanagement, • Committed to personal growth and professional development, • Wanting consistent leadership and direction, • Serious about earning at a high level We do not hire constantly, and we do not bring on everyone who applies. We are selective about who joins our team because culture, professionalism, and work ethic matter. We’re looking for agents who are committed, coachable, and ready to perform. If you perform well when given real opportunities and a real system, you will thrive here. Full-Time Income Potential: $100,000–$150,000+ annually following our structured playbook Commission-based compensation with strong bonus opportunities If you’re ready for a professional environment with dependable lead flow, elite coaching, and a clear path to six figures, apply today. A team member will contact you to discuss next steps.

Job Description Positions Report to: Director of Inclusive Learning (Special Education) Start Date: August 2026 Hours: 8:00 am – 4:30 pm + occasional out of school time responsibilities Compensation: (Please note that this is a general range - salaries are determined based on credentials (degree/continuing education & certification) & years of direct, relevant experience. The bottom number in the range is for someone with that degree and 1 year of direct, relevant experience & the top number in the range is for someone with that degree and 25 or more years of direct, relevant experience. EHTP also offers a competitive benefits package): • Bachelors: $66,000 - $144,000 Who We Are East Harlem Scholars Academies are community-based Pre-K to 12 public charter schools operated by East Harlem Tutorial Program (EHTP). EHTP began in 1958 as a children's reading group and has since grown into a multi-site after-school program for traditional public school students and a network of public charter schools focused on significantly increasing the college graduation rate in East Harlem. We are on track to serve at least 25% of East Harlem students by 2025, with enrollment for this year at approximately 2200 students in our schools and after school programs. In 2020, 99% of our seniors were accepted to college, and our current scholars in college are on-track to graduate at eight times the national average of their peers. At EHTP we also aim to serve as an agent of change and thoughtfully contribute to the national fight for racial equity. Through our organization-wide commitment to anti-racism work, we prepare our scholars to effect change, challenge the status quo, and thrive in the world around them. As staff members, we face our own racial identities and conscious and unconscious biases. With this in mind, all of our professional development, curriculum, organizational materials, and processes are designed with a goal of racial justice. We ground all of our work in racial equity, in our core values (Service, Courage, Humility, Originality, Leadership, Achievement, and Reflection), and in our five guiding principles: 1) all children can and will succeed when provided a great education; 2) the best learning occurs when children engage in higher-order, critical thinking; 3) a nurturing and supportive environment supports students' love of learning and of themselves; 4) self-awareness promotes dynamic leadership and global understanding; 5) active community engagement richly enhances educational opportunities. These principles inform and are reflected in our current four key strategic priorities: to increase high-impact, high-quality academic curriculum, programming content, staff capacity, and coaching; to embrace and advance our use of technology; to deepen our embodiment of ethical and equitable radical humanity; and to efficiently operationalize teaching, learning, community, and care. For more information about East Harlem Scholars Academies, please visit us at . About The Opportunity As a 12:1:1 Inclusive Learning Teacher with Scholars Academies you will be student-facing the majority of the day with a self-contained class of students with Individualized Education Plans (IEPs) in Kindergarten, 1st, and 2nd Grade. The class will be a "bridge" class where students are grouped based on academic needs though each student will have their own specific goals. You will work alongside and manage an Assistant Teacher and Paraprofessional(s) and deliver content and instruction together to all students in your class. You will collaborate closely with grade teams and the instructional leadership team to internalize and develop curriculum; provide high-quality instruction; track and measure student progress, including managing IEPs of scholars; create a positive classroom and school culture, and to engage in reflection and continuous improvement. As a team we will work together to prepare students with the skills, strength of character, and emotional well-being to excel academically, lead in their communities, and realize their best possible selves. What Qualifies You • You have a minimum of three-year's experience as a lead classroom or special education teacher (self-contained 12:1:1 setting highly preferred)., • You have a Bachelor's Degree or higher, and hold a New York State teaching certification for teaching Students With Disabilities (required)., • You have the ability to speak, write, and understand Spanish fluently (preferred)., • You have experience writing and managing IEPs and Behavior Interventions Plans (experience with Applied Behavior Analysis and/or CPI is highly preferred)., • You have experience implementing Life Skills Instruction and Community Based Education., • You hold yourself to high professional and ethical standards., • You have experience working closely with students with specific intellectual and behavioral needs., • You believe that every student can and will learn when provided with a quality education, which involves creating developmentally appropriate curriculum and learning opportunities aligned to state standards., • You have experience leading centers-based learning, including creating independent task boxes., • You have demonstrated success in raising the achievement levels of traditionally at-risk students., • You are willing to be flexible in your role and adapt to school and student needs. Areas of Leadership • Demonstrate successful partnership and management with classroom Assistant Teacher & Paraprofessional(s)., • Delegates tasks to Assistant Teacher and Paraprofessional(s) with modeling and guidance., • Implemented multiple teaching modalities for effective differentiation., • Embodiment and effective modeling of our core values for students to exhibit and practice them., • Sets ambitious goals based on backwards planning, demonstrating locus of control, and aligned with an overall vision for student success, content to be learned, personal knowledge of students, and overall instructional context., • Demonstrates deep knowledge of content and effective pedagogy, evidenced by clear and objective-driven instruction.and meaningful student engagement through active learning practices., • Sets clear expectations and institutes routines so as to establish and maintain a purposeful, supportive, and fun environment for learning, in which students feel safe, valued, and respected by adults and their peers., • Builds a classroom community where restorative practices are actively modeled and used to navigate student and community challenges., • Twelve annual, accrued paid time off days to use in addition to the school breaks and holidays, • Medical, dental, and vision insurance coverage (employee pays semi-monthly contribution), • A 403(b) retirement savings plan with an employer-paid contribution after one year, • Life insurance, paid parental leave, short-term and long-term disability coverage, • Pre-tax commuter and transit plans, • Flexible spending health reimbursement accounts, • Longevity and referral bonuses for eligible employees based on years of service and successful referrals, • Eligibility for federal student loan forgiveness, • East Harlem relocation reimbursement Interview Process • Application, • Phone Interview, • In-Person Demo Lesson, Debrief, and Interview, • Reference check and verifying your degree(s) Thank you for taking the time to submit an application.

Job Description Job Purpose: Provides integrated off-site support to patients, pharmacists, and providers by providing a full-service approach to total quality patient care. Works closely with patients to deliver a full continuum of medication adherence support by utilizing our various tools and applications. Encourages patients of specialty clinics to utilize the hospital partner pharmacy to fully benefit from its superior patient care services. Job Duties: • Provide "legendary" care to hospital patients by providing a full suite of custom medication management services., • An off-site member of the clinic team providing prior authorization, financial assistance, patient medication on-boarding services, and patient refill/renewal support., • Educate prospective pharmacy patients on how the hospital pharmacy serves patients and improves their overall care., • Handle all medication needs of patients., • Grow the specialty pharmacies patient population by strictly adhering to Shields' programs and processes with enthusiasm and purpose., • Resolve insurance related issues, complete benefit investigations, including prior authorizations (PAs) as an agent of the provider., • Review the patients need for financial assistance and secure financial assistance when needed and available., • Document patient information within the hospital EMR, Therigy and all Shields proprietary tools as required., • Ensure that patients remain on track with medication regimens- outbound therapy/medication adherence check-ups, refill prescription., • Secure prescription renewals., • Communicate directly with patients to assist them in the awareness of their medications, • Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication., • Identify supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids., • Answer, resolve and triage inbound inquiries., • Achieve operational objectives by inputting data, performing adjudication on test claims and preparing action plans for follow-up., • Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards., • Actively participate in process improvement initiatives., • Protect organization's value by keeping information confidential., • Update knowledge by participating in educational opportunities; reading professional publications; maintaining networks; participating in professional organizations. Traits: Organized, high-integrity, high accountability, attention to detail, dependable, quality focus, empathetic, good listener/communicator, collaborative, consistently arrives to work on-time with minimal unscheduled time off. Other: Energetic, highly motivated, team player with strong personal and communication skills, ability to sit and/or stand with focus at a workstation for a long period of time; discretion and confidentiality essential as position deals with highly sensitive and private data. Specialties Experience and knowledge in working in one or more of the following disease states a plus: transplant, hepatitis C, infectious disease (including HIV), diabetes, MS, oncology. Education/Experience: Required Licensure/Certification: We are seeking experienced pharmacy technicians who are state registered as a pharmacy technician. Nationally certified as a CPhT or equivalent is strongly preferred but not required. Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements. Years of Experience: Required 2-3 years, Preferred 3-5 years' experience as a Pharmacy Technician. Education: High School Diploma or GED required. Job Salary: An employee in this position can expect a salary rate between $55,000 and $70,000 plus bonus pursuant to the terms of any bonus plan if applicable. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy. By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment. Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Description Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers two core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, and Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product. Technical Support Engineer at Merge As a Technical Support Engineering Manager, you will lead and grow a team of Technical Support Engineers responsible for delivering world-class support to Merge customers and prospects. Your team will troubleshoot technical issues, guide customers through integrating Merge into their products, and act as a critical bridge between customers, engineering, and product teams. In this role, you'll combine technical expertise, operational leadership, and people management to ensure our customers have an exceptional experience when building on Merge. You will help scale our support function, build efficient support processes, and develop a high-performing team capable of solving complex technical problems. The ideal candidate has experience managing technical support or solutions engineering teams in a high-growth SaaS environment, a strong understanding of APIs and integrations, and a passion for building systems and teams that deliver outstanding customer outcomes. Your work will directly impact customer satisfaction, product quality, and the overall success of Merge's platform. Please note this is an in office role 5 days per week in either New York City or San Francisco. What will you be doing? • Provide top-tier support to customers via online chat, email, Slack/Teams and screen-share meetings., • Troubleshoot technical issues and drive creative solutions to customers in a timely manner., • Contribute to establishing and maintaining the integration of Merge into our customers' product, • Partner with Engineering, Product and Customer Success teams to resolve incidents and advocate for feature requests., • Create and maintain help center guides, runbooks, and internal notes to strengthen our knowledge base., • 5+ years of experience in technical support engineering, solutions engineering, or developer support roles., • 2+ years of experience managing or leading technical support or solutions teams., • Strong technical background with experience working with APIs, integrations, and debugging customer implementations., • Experience supporting technical products used by developers or product teams., • Excellent verbal and written communication skills., • Demonstrated ability to manage incidents, escalations, and cross-functional collaboration., • Strong operational mindset with experience building processes, documentation, or support tooling., • The cash compensation range for this role is $151,000-176,000, • Unlimited PTO + 10 company holidays, • Quality health, vision, and dental insurance, • 401K Plan, • $200 one-time home office stipend, • Free dinner when working past 7pm

Job DescriptionAbout Amigo Amigo partners with healthcare organizations to deploy robust AI infrastructure that directly serves patients and providers. Our agents handle clinical workflows and patient engagement across the entire journey: pre-visit intake, care navigation, post-visit care plans, patient monitoring, and more. We're fresh off our Series A backed by Tier 1 investors like Madrona, General Catalyst, and Optum Ventures. Our work is validated with leading academic medical institutions. Our agents have reached 3M+ patient encounters and are on track to 10x this year. About this role As an AI Deployment Strategist at Amigo, you'll work directly with healthcare organization customers to design and scale AI agent solutions that solve their highest-impact problems. You'll own the customer relationship from contract signature through expansion—responsible for ensuring customers successfully deploy, realize value, and scale their AI agent programs. You'll serve as the strategic partner and voice of the customer throughout their journey: from identifying opportunities and building business cases to measuring outcomes and expanding deployments. This role requires deep customer empathy combined with strategic thinking, business acumen, and the ability to translate complex organizational challenges into concrete AI solutions that deliver measurable ROI. This is not a traditional customer success role. You'll operate as a deployment strategist—embedding within customer organizations, mapping their systems and decision-making structures, and driving expansion across clinical, operational, and financial dimensions. What you'll do * Receive customers post-signature and collaborate with sales during handoff to understand initial use case commitments, success criteria, and customer expectations * Manage the full customer lifecycle from onboarding through expansion, ensuring customers achieve sustained value from Amigo * Partner with healthcare organizations to understand their workflows, pain points, organizational structures, and strategic priorities * Identify and prioritize high-impact expansion opportunities for AI agent deployment based on ROI potential, operational feasibility, and customer needs * Develop comprehensive deployment strategies including success metrics, implementation roadmaps, and stakeholder engagement plans * Build expansion business cases and ROI models for new use cases, quantifying realized value from existing deployments and identifying additional opportunities across clinical, operational, and financial dimensions * Work closely with Agent Engineers and Solutions Architects to translate customer requirements into agent specifications, ensuring solutions align with real-world constraints * Design and facilitate QBRs (Quarterly Business Reviews) that demonstrate value delivery, showcase outcomes, and identify expansion opportunities * Embed within customer organizations to map systems, processes, and decision-making structures—becoming a trusted advisor who understands their environment deeply * Monitor deployment performance against defined KPIs and work with customers to iterate and optimize agent configurations * Own customer health metrics, time-to-value, and expansion revenue for your portfolio * Serve as the voice of the customer internally, translating feedback into product insights and shaping platform roadmap priorities * Develop playbooks and frameworks that systematize deployment approaches across different healthcare use cases * Navigate complex healthcare stakeholder environments including clinical leadership, IT, operations, finance, and compliance teams What we're looking for * 4+ years of experience in customer-facing strategy, deployment, or implementation roles, ideally in healthcare technology, enterprise SaaS, or consulting * Direct experience in healthcare delivery environments (clinical operations, hospital administration, health system strategy) * Demonstrated ability to build trusted relationships with senior stakeholders in complex organizations * Strong business acumen with experience building ROI models, analyzing unit economics, and quantifying operational impact * Strategic thinking skills—ability to see the big picture while managing detailed execution * Deep empathy and emotional intelligence to understand unstated customer needs and navigate organizational dynamics * Strong organizational and project management capabilities with ability to drive multiple concurrent deployments * Customer success and expansion mindset—you're energized by turning initial deployments into long-term strategic partnerships * Resourcefulness and problem-solving orientation—you figure out what needs to happen and make it happen Benefits (available to Full-Time Employees) Health & Wellness * Comprehensive health, dental, and vision insurance * Daily catered lunch and dinner * Mental health support and wellness coaching * Flexible wellness stipend for fitness, therapy, or personal growth Growth & Development * Annual learning budget for courses, books, or conferences * Conference attendance budget for professional development * Annual team offsite * Academic collaboration opportunities * Unlimited PTO Our Core Values * Patients Win, We Win If patients aren't getting better care, we haven't earned the right to scale. Every internal decision gets pressure-tested: does this make patients' lives better? If we can't draw the line, we question why we're doing it. * High Standards, High Care We hold a high bar for the team because patients are counting on us to get this right. But high standards only work with genuine investment in each other. You can take risks, admit mistakes, and challenge ideas—not despite our standards, but because of them. * Thoughtful Urgency We move fast by default, but speed without judgment is recklessness. The discipline is knowing which decisions are reversible vs. not. In healthcare AI, the companies that win will be fast everywhere they can be and careful everywhere they must be. We build the muscle to do both. * Intensely Measured We instrument patient outcomes, provider ROI, system performance, and clinical accuracy. But data without action is surveillance. Every metric should have an owner, a threshold, and a response plan. If we're measuring something but never acting on it, we stop measuring it. Who Builds With Us * Low ego: Politics and territory don't interest you. The best ideas win, regardless of who has them. * Direct: You say the hard thing, challenge ideas openly, and commit fully once decided. * High agency: You thrive on trust rather than instruction. When you see something is broken, you fix it. You don’t file tickets and wait for someone else. * Bar of excellence: You hold yourself to a bar most people wouldn't, and you want teammates who do the same. * Skeptical: You push back on rules that don’t make sense and question assumptions that haven’t earned their place. Compensation Range: $130K - $170K

Job Description Essential Job Functions: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Advocates for clients for public entitlements with systems and other agencies, where necessary, such as obtaining orders of protection, help with hospital/medical related needs, Office of Victims Services compensation, and relocation assistance., • Provides information and referrals and facilitates linkages for clients for services such as shelters, mental health treatment, public assistance and other entitlements based on assessment and clients’ needs., • Assesses for and provides emergency practical assistance for clients including transportation, food vouchers, financial assistance and lock replacement in accordance with agency policy., • Engages in regular supervision meetings with supervisors to review cases, reflect on client interaction and build skills., • Maintains thorough and accurate case records and statistics in web-based case management system., • Conducts educational presentations and trainings and participates in outreach events for community groups about intimate partner and family violence, victim assistance resources and other related topics., • Safe Horizon staff., • District Attorney’s Office., • NYPD., • Office of Victim Services., • ACS., • NYCHA and Section 8 staff. Required: • Must be sensitive towards and understanding of victimization., • Must be able to demonstrate respect, compassion and a non-judgmental approach to victims of crime and abuse., • Must be willing to participate in a learning community., • Must be organized, detail oriented and solution focused., • Must demonstrate the ability to work independently and be resourceful., • Must demonstrate leadership skills (acts as a “go-to” person for colleagues, takes initiative; suggests ways to make processes work better)., • Must be a team player., • Possess strong communication and organizational skills., • Excellent interpersonal skills.

Job DescriptionRadical AI, Inc. is an artificial intelligence company that is accelerating scientific research & development. We are at the forefront of innovation in the field of materials R&D, a critical driver for advancing our most cutting-edge industries and shaping the future. Breaking away from the traditionally slow and costly R&D process, Radical AI leverages artificial intelligence and machine learning to pioneer generative materials science. This innovative field blends AI, engineering, and materials science, revolutionizing how materials are created and discovered. Radical AI's approach speeds up R&D and addresses global challenges, setting new benchmarks in technology and sustainability. As a Software Engineer at Radical, you’ll build the core software that powers our autonomous lab and AI platform. This is a generalist role: you might work on backend services, agent tooling, data + orchestration, internal platforms, and the infrastructure that keeps everything secure, observable, and reliable in production. We work in a deeply technical and cross-discipline domain—robotics, ML, and experimental automation—and your software will directly control and monitor systems in the real world. You may not have done all of the things we mention on this posting, but the prospect of learning and owning these technologies excites you.About You • Strong fundamentals: you can design, build, and ship production software end-to-end., • Experience with modern backend development (Python, Go, Rust, or similar)., • Familiarity with concurrent and asynchronous programming, including event loops, cancellation semantics, bounded queues, and task orchestration under failure modes. You know how to handle timeouts, retries, and device-level race conditions., • Comfort with distributed systems realities: timeouts, retries, async/concurrency, partial failure, debugging in production., • Experience designing and operating fault-tolerant distributed systems, where retries, idempotency, dead-letter queues, and safe rollback are all table stakes., • Familiarity with Kubernetes and containerization., • Strong engineering taste: you prioritize correctness, maintainability, and clear interfaces., • Agent capabilities and “tools” (e.g., internal/external API integrations, code execution, scientific literature retrieval, workflow automation)., • Scientific workflow orchestration (e.g., Bayesian optimization loops, experiment scheduling, long-running job execution, retries/idempotency)., • Pipelines for ingesting, storing, and transforming data used by models and LLMs., • Internal platforms that make engineers faster: developer tooling, SDKs, shared services, service templates., • Observability and reliability systems: structured logs, metrics, tracing, debugging workflows (OpenTelemetry, Prometheus/Grafana, etc.)., • Hybrid infra (cloud + on-prem), containerization, orchestration, and infrastructure-as-code.Pluses, • Experience with agentic systems / LLM workflows (LangChain, PydanticAI, tool-calling, context management)., • Infrastructure experience: Docker, Kubernetes, Terraform/CloudFormation, cloud + on-prem deployments., • Experience with CI/CD systems (GitHub Actions, Jenkins, CircleCI) and/or DevSecOps practices., • Experience with embedded protocols (e.g., serial, I²C, Modbus), device virtualization, or microcontroller firmware., • Strong observability experience (Datadog, Prometheus, Grafana, ELK, tracing) ., • Contributions to systems for robotics, automation, or manufacturing infrastructure., • Frontend engineering experience with Svelte, React, or similar frameworks. You’ve built responsive, real-time interfaces and care about state management, testing, and usability. You’ve worked with structured APIs and understand browser performance implications., • Comfort designing reproducible and testable systems for devices that don’t always behave perfectly.What we offer, • A competitive compensation package also includes the best in benefits:, • Medical, dental, and vision insurance for you and your family, covered at 100%, • Mental health and wellness support, • Unlimited PTO and 14+ company holidays per year, • 401K, • Work closely with a team on the cutting edge of AI research. Disclosure Radical AI is committed to equal employment opportunity regardless of race, color, ancestry, national origin, religion, sex, age, sexual orientation, gender identity and expression, marital status, disability, or veteran status.

Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Financial Services Fraud Investigation Expert Type: Contract Compensation: $60–$80/hour Location: Remote Role Responsibilities • Build a realistic digital workspace centered on the Drive folders you use day-to-day. Include case files, investigation write-ups, SAR/CTR drafts, typology memos, alert-triage notes, and email threads. Represent platforms like Refinitiv World-Check, Dow Jones Risk & Compliance, Splunk SIEM, Fiserv, or FIS exports., • Design multi-step tasks grounded in your real workflows. Navigate multiple apps, files, and stakeholders to meaningfully challenge frontier AI agents., • Collaborate with other fraud and financial-crime experts to design the environment, shape task scope, and review scenarios for realism and rigor., • Work asynchronously with research teams to refine task designs and evaluation criteria for fraud-investigation agent benchmarks. Must-Have • 3+ years of full-time fraud / financial-crime experience at a Fortune 500 bank, large card issuer, fintech, or insurance firm., • Background in BSA/AML compliance, sanctions screening (OFAC), and SAR/CTR filings., • Experience in fraud operations, financial-crime investigations, EDD, and high-risk-customer review., • Day-to-day use of Refinitiv World-Check, Dow Jones Risk & Compliance, Splunk SIEM, Microsoft Sentinel, and FIS / Fiserv / Jack Henry., • Upload resume, • AI interview based on your resume

Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Financial Services Fraud Investigation Expert Type: Contract Compensation: $60–$80/hour Location: Remote Role Responsibilities • Build a realistic digital workspace centered on the Drive folders you use day-to-day. Include case files, investigation write-ups, SAR/CTR drafts, typology memos, alert-triage notes, and email threads. Represent platforms like Refinitiv World-Check, Dow Jones Risk & Compliance, Splunk SIEM, Fiserv, or FIS exports., • Design multi-step tasks grounded in your real workflows. Navigate multiple apps, files, and stakeholders to meaningfully challenge frontier AI agents., • Collaborate with other fraud and financial-crime experts to design the environment, shape task scope, and review scenarios for realism and rigor., • Work asynchronously with research teams to refine task designs and evaluation criteria for fraud-investigation agent benchmarks. Must-Have • 3+ years of full-time fraud / financial-crime experience at a Fortune 500 bank, large card issuer, fintech, or insurance firm., • Background in BSA/AML compliance, sanctions screening (OFAC), and SAR/CTR filings., • Experience in fraud operations, financial-crime investigations, EDD, and high-risk-customer review., • Day-to-day use of Refinitiv World-Check, Dow Jones Risk & Compliance, Splunk SIEM, Microsoft Sentinel, and FIS / Fiserv / Jack Henry., • Upload resume, • AI interview based on your resume

Job Description Merge is the leading provider of agentic tools and customer-facing integrations for frontier LLMs, Fortune 500 organizations, and B2B SaaS companies. Our platform offers two core products: Merge Unified, which enables businesses to add hundreds of integrations to their products with a single API, and Merge Agent Handler, which empowers AI agents with secure access to thousands of third-party tools. Merge's enterprise-grade platform handles the entire integration lifecycle, from authentication and security to monitoring and maintenance. Thousands of companies trust Merge to accelerate product development, unblock sales, reduce customer churn, and save engineering resources—allowing them to focus on their core product. *This role will be based in NYC five days a week. We are looking to grow our Integration Engineering team to help extend our reach across 7 categories in new and unprecedented ways!This is a high visibility, high ownership role that plays a crucial part in Merge's mission of powering integrations for all B2B companies. This role is perfect for someone who has a technical background and coding abilities, but also enjoys business-oriented problem solving at heart. We are looking for experienced engineers who are able to autonomously drive initiatives to improve the overall product experience. What you will do: • Own the technical strategy and execution lifecycle of integrations with our API providers - ideation, development, launch, and beyond, • Work cross-functionally with partnerships, engineering, post-sales, and product to deliver enterprise-grade integrations & expand Merge's coverage across 7 categories, • Internally advocate for Integration Engineering needs, and lead projects related to data quality and internal tooling, • 1+ years in engineering roles, preferably with startup exposure, • Strong technical understanding and problem solving, preferably in the form of a prior Computer Science background or other engineering orientation, • Prior experience with APIs and integrations is a plus, • Ability to manage responsibilities across different areas such as working cross functionally, debugging and building on APIs, or writing documentation, • Bias to action & preference for being hands on -- Integrations Engineers work on powering mission-critical integrations for our customers, so we're not afraid to jump in and become owners!, • Strong communication skills, adept at interfacing with different audiences and communicating complex technical conceptsCompensation, • The cash compensation range for this role is $115,000 - $150,000 Linkedin's Top Startups 2025 Forbes Next Billion Dollar Startups 2023 G2 Fastest Growing Products 2024 Benefits • Unlimited PTO + 10 company holidays, • Pre-Tax commuter benefits, • 100% covered health, vision, and dental insurance, • 401K Plan, • $200 one-time home office stipend, • In office snacks and free dinner when working past 7pm

Job Description Are you a leader who has the following traits? • Competitive • Entrepreneurial • Coachable • Communicative • Self-disciplined • Authentic If yes, consider becoming an insurance agent to drive positive impact in the lives of families every day. At New York Life, you’re in control of your career journey. Backed by a Fortune 100 company that is a leader in the financial services industry, New York Life will invest in you from the start, training you in valuable skills such as marketing, customer relationship management (CRM) and communication, and providing you with a development team and sales support to guide your success. What we’re looking for... We’re looking for people who want to make a lasting impact on the financial well-being of individuals, families and small businesses. This is not just a sales job—it’s a career with purpose and opportunity. You’ll provide peace of mind to your clients while helping them navigate challenges that many of them find complex and confusing, such as preparing for retirement and saving for college. As an insurance agent, you will have the opportunity to see the positive impact of your work for years to come. You will grow personally and professionally along with your clients. What we offer... Training and development We’ll equip and train you with a multi-faceted approach that includes an industry-leading learning platform, personalized coaching from dedicated training professionals and the ability to obtain industry professional designations. We are so committed to training that we’ll subsidize it in your first two years, providing you with additional funds to help keep you on your feet while you complete our training program and grow your business. You’ll also get rewarded and acknowledged with sales incentives and professional development trips for our top performing insurance agents. Digital tools Beyond this training and support, New York Life will equip you with the tools you need to succeed day-to-day, including experts on hand to answer your questions and a suite of digital sales, prospecting and marketing tools that will help you attract and retain your clients with web, social and email content.

Job Description Summary: Streetwork Project is an innovative outreach-counseling program for homeless youth in Harlem, which utilizes a harm reduction approach providing comprehensive services to adolescents and young adults impacted by homelessness and involved in street activities (gangs, violence, drug use/sale and survival sex). The Youth Services Peer Navigator are young adults (ages 18–30) with lived experience of unaccompanied homelessness during their youth. They provide mentorship, advocacy, and connection to resources for youth and young adults currently navigating the RHY continuum. Youth Services Peer Navigators help build trust, promote youth voice and choice, and walk alongside young people in their journeys. Youth Services Peer Navigators promote long-term stability and act as a connector between youth, staff, community, and service systems. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Engagement of adolescents into program structure (harm reduction philosophy, rules, mutual respect), • Milieu counseling; Mediation for internal conflicts, • Engage Youth and Young Adults (YYA) during Drop-In Center hours and through outreach activities support access to services and sustain youth participation in programs., • Carry a case load of 10-20 clients, • Conduct one-on-one peer mentorship sessions that focus on goal setting, coping skills, housing readiness, and navigating services systems., • Facilitate and co-create peer-led programming, groups, and wellness activities that reflect youth voice and needs., • Support the facilitation and development of Advisory Boards to elevate youth leadership and decision-making, • Facilitate access to daily living needs (food, clothes, hygiene supplies, space to rest), • Convene and Facilitate a Quarterly Client Peer Advisory Group, • Co-facilitate trainings /educational presentations to staff around emerging trends amongst target population, • Connect clients to supportive resources with both internal and external partners to increase client’s access to benefits and resources; provide accompaniment as necessary and requested by clients, • Coordinate services with other Streetwork staff and on-site legal, medical, sexual health and psychiatric service providers, • Participate in weekly case conferencing meetings and clinical group process, • Maintain routine administrative responsibilities to include the preparation of correspondence, maintaining files, mail, email, and telephone., • Participation in staff trainings, staff meetings, and staff group process workshops, • Petty Cash reconciliation, • Identification of new resources appropriate for population, • Provide wellness and recreational (engagement) activities, • Provide support in organizing events in the Drop-In Center, monitor entrance to the program, oversee concrete support to clients., • All Streetwork program sites and staff, • All internal Safe Horizon programs and departments that can comprehensively support the client and case plan, • One (1) year experience working with homeless population, youth, or harm reduction, and lived experience similar to target population, • High school diploma or equivalency plus relevant training and experience in human services or related field, including some prior experience working with victims of crime, • Personal experience with street survival activities (homelessness, gangs, drug economy, substance use, sex industry) with at least three years separation from involvement in these activities as well as a deep understanding of the relationship between personal experiences and professional standards., • Compassionate approach to others and openness to new ideas, • Dynamic energy, able to multi-task and negotiate multiple demands on attention, • Non-judgmental approach and ability to empathize with others, • Clear and concise verbal and written communication skill, excellent interpersonal and organization skills, • Genuine interest in working with disenfranchised youth and young adults, • Understanding of and ability to work from harm reduction perspective addressing substance use, mental health issues and HIV risk behaviors, • Demonstrated ability to work independently, • Must be committed to obtaining the Youth Peer Advocate (YPA) Credential within 6 months of hire. This position has certain physical demand requirements, which include, but may not be limited to, remaining in a stationary position for long hours, lifting up to 25 lbs, and climbing up stairs. Safe Horizon is committed to providing a reasonable accommodation to ensure individuals with disabilities can meet any physical demand requirement(s) of the position, or otherwise perform the corresponding task(s), where possible. If you require a reasonable accommodation, including to participate in the job application or interview process, please contact your Human Resources Recruiter. ADA/EEO/OSHA Statement: Safe Horizon is committed to the principles of equal employment opportunity and compliance with all Federal, State, and Local laws concerning employment discrimination, harassment and retaliation including the Americans with Disabilities Act. Safe Horizon ensures equal opportunity to all employees and applicants regardless of race, color, age, gender, sexual orientation, sexual and other reproductive health decisions, religion, marital status, national origin or ancestry, citizenship, lawful immigrant status, physical, mental, and medical disability, veteran status or liability for service in the United States Armed Forces. We are dedicated to providing an inclusive and welcoming environment for all members of our staff and clients. Hiring Range: $23.63 to $26.10 per hour Full-time Hours: 35 Hours per week Full-time Benefits: Paid time-off, Medical, Dental, Vision, and Life Insurance, 403(b) Retirement Plan, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal

Job Description Summary: Work as a member of a dynamic CAC multidisciplinary team to provide child victims of sexual abuse and severe physical abuse and their impacted family members with an array of specialized, trauma-informed services including an orientation to the CAC, participating in the forensic interview process, providing on-site mental health services including child trauma screenings, the Child & Family Traumatic Stress Intervention and the provision of victim support & advocacy services. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Participate in the forensic interview process through assuming a lead interviewing role or observing the interview of the child, coordinating services with the team members, • Conduct a thorough assessment of the child and the non-offending family members to determine the impact of the trauma on the child’s functioning, and the need for additional services for the child and family., • Provide trauma focused intervention and client-centered victim advocacy and support to the child, siblings and non-offending parent(s) in the process of making effective referrals and linkages to trauma-focused mental health treatment and other services when warranted., • Actively participate in case planning and case review meetings to inform the investigation, and coordinate interventions and response to child victims and impacted family members., • Enter accurate case files and maintain case data in the CAC NCATrak case tracking system for every service provided to clients in a timely manner, from the opening to the closing of a case., • Conduct psycho-educational workshops for non-offending parents., • The Bilingual Clinical Forensic Specialist will provide a minimum of 50 % or more client services in a preferred secondary language. Services include but are not limited to CFTSI & BTI Sessions, Forensic Interviews, Post Forensic Interview Check-Ins, and Client Follow-Up and Case Management., • Participate in weekly supervision, group supervision and on-going trainings., • Master’s Degree in Social Work required (unless you are less than 3-6 months from fulfilling graduate school completion requirements) or a Master’s Degree in a related mental health field considered. Clinical licensure preferred., • Expertise in Forensic Interviewing or willingness to acquire this specialized skill required., • Excellent communication, engagement, interviewing, crisis intervention and assessment skills needed., • Ability to work and thrive as a member of a multidisciplinary team, in a fast-paced environment, appreciating different points of view and ability to resolve conflicts in a constructive manner required., • We welcome LMHC (licensed mental health counselors) in addition to social workers. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Hiring Range: $30.49 - $33.51 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description At Trunk Tools, we’re the leading AI company revolutionizing construction, the second-largest industry on earth. We recently raised a $40M Series B led by Insight Partners, bringing our total funding to $70M from top-tier investors including Redpoint and Innovation Endeavors. This new round is fueling our next phase of growth as we scale AI agents across the jobsite. Our mission is to build the future of construction through intelligent automation. Despite being a $13+ trillion industry, construction still runs largely on analog processes, we’re changing that by embedding AI directly into field operations. Founded by builders and technologists (Stanford, MIT), our team has delivered software used by over 140,000 field professionals, impacting millions of users and contributing to $10B+ in built projects. Many of us come from the field ourselves, giving us a deep understanding of the industry’s unique challenges. After years of building the “brain” of construction, we’re now launching production-ready AI agents, starting with intelligent document processing and Q&A, and rapidly expanding into core operational workflows. Our team has doubled in the past year, and with 65+ employees (25+ engineers), we’re scaling fast and entering a period of hypergrowth. This is a rare opportunity to join at an inflection point. What you will do and achieve: * Own and evolve core parts of our AI platform, spanning search, retrieval, and multi-agent orchestration. * Lead the design and build-out of a multi-agent system, including defining new agent “pillars” and how they collaborate in production. * Architect and scale document processing pipelines (Kubernetes-based), including ingestion, parsing, chunking, indexing, and structured data extraction across heterogeneous document types. * Design and iterate on search and retrieval systems (ranking, query understanding, QA) grounded in real user behavior and product needs. * Help build and expand our knowledge graph, modeling entities and relationships to power downstream reasoning and retrieval. * Drive ambiguous, high-impact projects end-to-end, from problem definition through experimentation and productionization. * Establish and improve evaluation and experimentation frameworks to measure system quality and guide iteration. * Write clean, maintainable, production-grade code and raise the bar for engineering quality across the team. Who you are: * 7+ years of experience building and shipping production ML/AI systems. * Proven track record of leading complex, ambiguous projects and driving them to impact. * Strong experience with agentic systems, LLM-based applications, or orchestration frameworks. * Deep experience in document processing pipelines (e.g., parsing, chunking, indexing, structured extraction), ideally in distributed systems (Kubernetes or similar). * Experience building or working with knowledge graphs / provenance graphs and modeling relationships between entities. * Background in one or more of: search/ranking systems, NLP, recommendation systems, or large-scale data/ML infrastructure. * Strong coding skills (Python, Go, or similar) with an emphasis on production systems. * Highly analytical, product-minded, and comfortable using data to drive decisions. * Bonus: experience in construction or other document-heavy industries. What we offer 🎖️ A close-knit and collaborative early-stage startup environment where every voice is heard and every opinion matters 💰 Competitive salary and stock option equity packages 🏥 4 Medical Plans to choose from including 100% covered option. Plus Dental and Vision Insurance! 🤓 Learning & Growth stipend 🏠 Flexible long-term work options (remote and hybrid) 🥨 Free lunch provided in the office in NYC & Austin - you’ll never go hungry with us! 🛫 Unlimited PTO; We truly believe in work-life balance and that hard work should be balanced with time for rest and rejuvenation 🏝 IRL / In-Person retreats throughout the year Please note: All official communication from Trunk Tools will come from an email address ending in @trunk.tools. If you receive outreach from any other domain, please disregard it or report it to us. At Trunk Tools, we’re working hard to build a more productive and safer environment within the construction industry, and we strive to live by these same values here at Trunk Tools HQ. As an equal-opportunity employer, we are committed to building an inclusive environment where you can be you. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, or any other legally protected class. Compensation Range: $183K - $246K

Job Description Essential Job Functions: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients, • Attempt to reach by phone and mail victims who have filed reports with the precinct or PSA with a specific focus on victims of violent felony crimes and those victims who have filed reports two or more reports in the previous 12 months, • Work with victims of crime who come to the precinct or PSA seeking assistance, • Conduct home visits with officers and detectives to assist victims as needed, • Provide information, referrals, and practical assistance to victims experiencing crime, • Conduct client centered safety assessments and safety planning suited to the individual’s needs, • Provide crisis intervention and supportive listening, • Advocate with NYPD personnel that may include keeping a victim apprised of an NYPD investigation, • Provide criminal justice advocacy, • Advocate for victims for public benefits they may be entitled to, • Help with applying for compensation through the New York State Office of Victims Services (OVS), • Coordinate community resources for crime victims, • Provide information and referral for victims for services such as shelter, mental health treatment, medical care, and other entitlements, • Provide emergency practical assistance for victims including transportation and food vouchers, • Work collaboratively with police officers to effectively aid victims, • Collect data, track the history of crimes, and prepare monthly reports, • Perform data entry into a computerized record keeping system and maintain thorough accurate, and timely case records and statistics, • Advocate with Family and Criminal Court staff for victims, • Provide coverage in vacant precincts as needed, • Conduct trainings with police personnel, • Conduct community presentations, • Attend relevant trainings, workshops and seminars, • Work with other victims of domestic violence as needed, • All internal Safe Horizon programs and departments that can comprehensively support the client and case plan, • All external agencies and organizations that can provide appropriate services to the client, specifically the NYPD and the court systems, • The district attorney’s office in each of the boroughs, including the domestic violence bureaus, • Clear and concise verbal and written communication skills, • Excellent interpersonal skills, be assertive and well organized, • A minimum of two years’ experience in crime victim service delivery, or other relevant experience, • Basic knowledge of crime victim and domestic violence issues, • Basic understanding of computer and systems for managing case records, • Bilingual ability may be required to meet individual precinct/community linguistic needed This position is on-site. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.90 - 25.00 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Essential Job Functions: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Advocates for clients for public entitlements with systems and other agencies, where necessary, such as obtaining orders of protection, help with hospital/medical related needs, Office of Victims Services compensation, and relocation assistance., • Provides information and referrals and facilitates linkages for clients for services such as shelters, mental health treatment, public assistance and other entitlements based on assessment and clients’ needs., • Assesses for and provides emergency practical assistance for clients including transportation, food vouchers, financial assistance and lock replacement in accordance with agency policy., • Engages in regular supervision meetings with supervisors to review cases, reflect on client interaction and build skills., • Maintains thorough and accurate case records and statistics in web-based case management system., • Conducts educational presentations and trainings and participates in outreach events for community groups about intimate partner and family violence, victim assistance resources and other related topics., • Safe Horizon staff., • District Attorney’s Office., • NYPD., • Office of Victim Services., • ACS., • NYCHA and Section 8 staff. Required: • Must be sensitive towards and understanding of victimization., • Must be able to demonstrate respect, compassion and a non-judgmental approach to victims of crime and abuse., • Must be willing to participate in a learning community., • Must be organized, detail oriented and solution focused., • Must demonstrate the ability to work independently and be resourceful., • Must demonstrate leadership skills (acts as a “go-to” person for colleagues, takes initiative; suggests ways to make processes work better)., • Must be a team player., • Possess strong communication and organizational skills., • Excellent interpersonal skills. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.62 - 26.58 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Why Jencap? We are one of the largest wholesale insurance intermediaries in the United States with expertise in wholesale brokerage, binding authority, and program management. The common thread woven throughout our success story is our collaborative and driven team of people. Our teams are empowered and work together to find solutions. We have a passion culture – with teamwork, collaboration and a focus on growing individuals and giving them the tools & development opportunities to have a successful career. The Casualty Account Executive will be responsible for servicing a growing book of business within the Jencap East Region Casualty practice. Supports the effort to build relationships with clients and maintain a high level of responsiveness. This position will work full time in our New York office in Midtown. Responsibilities: • Compares coverages & policy language for placement of new & renewal business, • Underwrites new business & existing renewals to determine carrier acceptability & competitive pricing, • Review submissions & provide decisions on which markets to access for various types of coverage, rates & prepares quotes, • Prepares complex insurance submissions for brokerage markets, • Develops new & existing agent/client relationships with both formally and informally to gather feedback, • Attends company events which host our carriers to strengthen our rapport Requirements: • Prior experience supporting Casualty Brokerage Practice and/or Retail Agency experience. • One to Three years of experience in Brokerage or Binding Practice is preferred. • Professional negotiation, interpersonal, written, & verbal communication skills, • Ability to effectively prioritize & multi-task with a sense of urgency, • Demonstrate proper judgement & decision-making skills, • Capable of marketing, quoting, & binding of all Commercial Lines Risks, • Strong Organizational & Time Management Skills The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. Jencap also offers a range of benefits and programs, based on eligibility, which currently include but are not limited to; comprehensive health care coverage, a 401k plan, and tuition reimbursement. Jencap is an emerging and rapidly growing leader in the industry and as such, we approach talent acquisition as an opportunity to identify the best talent. Therefore, the level of the role and compensation may vary depending upon the best available candidate. Want the opportunity to build something new? Expand your knowledge and stretch your experience through new and emerging risks? Have your voice heard, your skills properly applied, and to add tangible value to an organization? You're in the right place. Jencap is dynamic, bold, tenacious, and trusted in the industry. Here, you are not just one of the many, you are one of us. We truly are better together. Jencap is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or citizenship status, sexual orientation, gender identity or expression, pregnancy, marital or familial status, disability status, medical condition, genetic information, military or veteran status, political affiliation, or any other characteristic protected by law. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard, as we believe that that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.

Job Description Summary: The Safe Horizon DV Shelter Program provides safe and confidential spaces for DV Survivors and their children. We are committed to providing these services with empathy, compassion, professionalism, non-judgement, and respect. Our spaces respect survivors’ right to self-determination and focus on giving families and individuals the space, both emotional and physical, to heal from the victimization and trauma they have experienced. Responsibilities: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Coach and guide staff in their client practice that reflects these approaches. • Using neutral and non-judgmental language when responding to the needs and requests of residents and ensuring that Residential Specialist are meeting this expectation;, • Provide crisis intervention including mediation and de-escalation skills to diffuse situations between resident’s family members and/or roommates;, • Monitoring intake calls to assure staff are exploring and implementing immediate safety needs and a risk management plan during screening calls for shelter placement;, • Mediating disputes and addressing grievances from a trauma informed perspective;, • Assist the Director in the day to day operations of the program by ensuring the facility is meeting coverage and facility safety regulatory standards., • Efficient oversight of the unit vacancy, billing documentation and client intake process; including attendance, client signatures and absence notifications., • Ensuring that regular health and safety checks (rounds) and unit inspections occur as required. happen from a trauma informed perspective;, • Provide staff with bi-weekly individual and monthly group supervision that is reflective and prioritizes improvement of CCP skills and includes discussions about vicarious trauma;, • Responsible for recruiting, supervising and managing performance of residential specialists, which include disciplinary actions as needed. Understanding and responding to vicarious trauma with a focus on self-care (both for self and for staff members);, • High school equivalency or high school diploma plus three years of relevant training and experience in human services or related field If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Hiring Range: $25.82 - $29.05 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center