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  • Support Engineer
    Support Engineer
    5 days ago
    $70000–$80000 yearly
    Full-time
    Hackensack

    Support Engineers work on all level reactive tickets. The Support Engineers possess a broad range of both technical and business skills, as well as the ability to find common trends to bring up to management for possible automation. Our Support Engineers work closely with our clients and other internal resources to provide best in class IT services, therefore excellent oral and written communication skills are required. ROLE AND RESPONSIBILITIES • Develop and maintain knowledge of client networks, • Work directly with clients to provide reactive technical support, • Support Desk Scheduling, • Identify trends and underlying technology issues impacting tickets per endpoint (TPE), • Collaborate with team to assess process improvement opportunities, assess tools, etc. to improve Support operations, • Keep manager informed of issues that may impact the organization, • Ensure best practice methods are in use wherever possible and assist in the growth of services practice, be they incidental, contractual, or managed service provisioning., • Implement DATA "Company Way", • Implements & helps define best practices, • Handle every ticket with a business first mindset, • Own every ticket to completion even when escalating in necessary, • Proven ability to set and manage client expectations, • Exceptional customer service and communication skills QUALIFICATIONS AND REQUIREMENTS • Communication, Oral - Speaks clearly and persuasively; listens and gets clarification; responds well to questions; participates in meetings., • Communication, Written - Ability to communicate in writing clearly and concisely; edits work for spelling and grammar; varies style to meet needs; presents numerical data effectively., • Problem Solving - Identifies problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; resolves problems in early stages; works well in group solving situations., • Business Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values., • Analytical Skills - Ability to use thinking and reasoning to solve a problem., • Able to normalize the tech jargon when communicating with clients in a professional way, • Skills And Experience:, • 5 plus years of experience in network / IT systems and troubleshooting steps, • Experience with helpdesk/desktop support, • Experience with Microsoft 365, Exchange, OneDrive, SharePoint, and Teams, • Experience with Windows Server, Active Directory Management, Group Policy, Etc., • A general understanding of TCPIP, DNS, DHCP, and RADIUS, • Hands on experience with virus, spyware, and malware removal, • Network troubleshooting skills, • Experience installing and supporting Microsoft Office Suite, • Experience in Firewall, Spam Filtering, AV and other security tool management

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  • Event Coordinator
    Event Coordinator
    1 month ago
    Full-time
    Manhattan, New York

    Are you naturally competitive? Do you love the recognition and rewards that come from being the absolute BEST at what you do? Do you get excited to take on new challenges and develop new skills? If the answer is yes, then WE WANT YOU! We NEED sports-minded candidates who understand that success comes from hard work and dedication, and we NEED people who are willing to put in the hard work required to perfect their craft. We're a privately-owned boutique marketing and sales firm that works with some of the largest national and international clients. We will train top employees into management roles, after which they will manage an entire client and branch independently. Candidates will be trained in: • Basic marketing, sales, and advertising practices, • Team development and executive coaching, • Territory management, client management, team management, • Hiring and human resources, • Public speaking and delivering face to face presentations to new prospects Our future management executives will be given access to our exclusive mentorship program and will have access to a WORLDWIDE network of successful industry professionals. We believe in a work-hard, play-harder philosophy! If you miss the pre-game excitement of the locker room and are looking for a company culture that is fun, energetic, and and committed to WINNING, apply today! Successful Candidates Can expect: • PAID travel opportunities to large national and international markets (NYC, Chicago, Miami, London, and more!), • Regular performance-based office competitions - past prizes have included trips to Miami, Helicopter rides and custom suits, • Company outings to sporting events, pool parties, BBQs, holiday parties, etc., • Weekly team outings, • A friendly, open-door policy and a supportive and accessible management team Positions must be filled ASAP to meet and EXCEED our clients' expectations for the new year. Apply today for IMMEDIATE consideration! Local candidates with open availability will be prioritized.

    No experience
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  • Junior Project Manager
    Junior Project Manager
    1 month ago
    $5000–$6500 monthly
    Full-time
    Woodstock, The Bronx

    We’re looking for a Junior Project Manager to support our finance and logistics teams in planning, coordinating, and executing key operational projects. The ideal candidate is highly organized, detail-oriented, and enjoys working in a dynamic environment where financial oversight and logistical efficiency go hand in hand. This role provides a great opportunity to gain hands-on experience in managing cross-functional projects that involve budgeting, vendor coordination, and supply chain support, while working closely with senior leadership. Key Responsibilities Qualifications • Bachelor’s degree in Business Administration, Project Management, Finance, Logistics, or a related field., • 1–2 years of experience in project coordination, financial operations, Customer Service or logistics support., • Strong understanding of budgeting, reporting, and workflow processes., • Excellent communication and organizational skills., • Proficiency with Microsoft Excel, Google Workspace, and project management tools (e.g., Trello, Asana, Notion)., • Ability to multitask and work collaboratively in a fast-paced, team-oriented environment. What We Offer • Competitive salary and growth opportunities., • Remote or hybrid work flexibility., • Exposure to international finance and logistics operations., • A supportive environment focused on professional development and learning.

    No experience
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